酒店秘书工作岗位描述(中英文)
酒店各岗位中英文对照
酒店各部门、各岗位名称（英汉对照）
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部门岗位与职位英文对应表
1、 此份文件编号适用于部门操作手册岗位职责时职位编码；
2、 所有第一部门均以三位数字母代表，此点亦用于以后所有发文及相关部门简码编写中，如下：
总经办：GMO General Manager Office
人事部：HRD Human Resource Department 财务部：ACC Accounting Department 保安部：SEC Security Department 工程部：ENG
Engineering Department 销售部：MKT Marketing Department 前厅部：FRO Front Office Department 管家部：HKP Housekeeping Department 餐饮部：FNB Food & Beverage Department 娱乐部：ENT Entertainment Department
康体部：SNR Sports & Recreation Department 注：分部参考下表。
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酒店职位中英文翻译
酒店岗位职位原则中英文阐明General Manager 总经理Deputy General Manager 副总经理Asst. to General Manager 总经理助理Financial Controller 财务总监Deputy Financial Controller 财务副总监Director of Rooms Division 房务总监Director of Sales & Marketing 市场营销总监Director of F&B 餐饮总监Director of Engineering 工程总监Chief Accountant 总账会计Food & Beverage Manager 餐饮部经理Executive Chef 行政总厨IT Manager IT 经理Purchasing Manager 采购经理Human Resources Manager 人力资源经理Training Manager 培训经理Front Office Manager 前厅部经理Executive Housekeeper 行政管家Security Manager 保安部经理Administration Assistant 行政助理Cost Controller 成本控制经理Sales Manager 销售经理PR Manager 公关经理F&B Outlet Manager (Beverage Manager, Café Manager, Chinese Restaurant Manager, Banquet Manager)餐饮部营业部门经理（酒吧经理，西餐厅经理，中餐厅经理，宴会经理），F& B Manager 餐饮经理Chief Steward 管事部经理Kitchen Chef (Western Chef, Sous Chef, Pastry Chef, Chinese Chef)营业部门厨师（西厨房厨师长，副厨师长，饼房厨师长，中厨房厨师长），Guest Service Manager 来宾服务经理Laundry Manager 洗衣房经理Engineering Duty Manager 工程部值班经理Western Sous Chef 西厨房副厨师长HR Officer 人事专人Training Officer 培训专人GSM-Service Center 来宾服务经理－服务中心Pastry Chef 饼房厨师长Staff Canteen Supervisor 员工餐厅主管(Accountable for the quality of all work performed within their area of responsibility, including management Shift Leader,)（责任所在区域旳所有工作体现及质量，包括管理领班）Translator 翻译员Account Payable 应付Account Receivable Supervisor 应收主管Purchasing Officer 采购员Income Audit Supervisor 收益审计Cashier Supervisor 收银主管Engineering Section Supervisor, 工程部区域主管Staff Canteen Chef 员工餐厅厨师长Sales Executive 销售助理Reservation Supervisor 预订部主管F&B Secretary 餐饮部秘书F&B Outlet Supervisor 餐饮部各餐厅主管Stewarding Supervisor 管事部主管Chef De Partie 厨房主管Front Desk Supervisor 前台主管GSO Supervisor 来宾服务主管Executive Floor Supervisor 行政楼层主管Bell Supervisor 行李房主管Housekeeping Supervisor (Floor Supervisor, PA Supervisor, Laundry Supervisor, U&L Supervisor)客房部主管（楼层主管，公共区域主管，洗衣房主管，布草制服房主管）Security Supervisor, General Cashier 保安部主管，总出纳(Possess specialized skills staff)拥有专业技能和行业认证Purchasing Assistant 采购助理Engineering Senior Skilled Worker 工程部高级技工Storekeeper 库管员Artist 美工Reservation Clerk 预定员F&B Outlet Captain 餐饮部各营业部门领班F&B Hostess 餐饮部领位GSO-Reception 前台接待Operator 总机接线员Driver 司机Bell Captain 行李房领班(Basic manual duties across all work areas)所有工作区域旳基本工作职责Clerk 文员Cashier 收银员Engineering Staff 工程部一般技工Staff Canteen Cook 员工餐厅厨师F&B Service Staff 餐饮部服务员Bartender 吧员Baker 面点师F&B Kitchen Cook 餐饮部厨师Bellman 行李生Room Attendant 楼层服务员Security Guard 保安Kitchen Helper 餐饮部厨房帮工PA Attendant 公区服务员Steward 管事员Cafeteria Attendant 员工餐厅服务员Laundry Attendant (Washer, Presser, etc.) 洗衣房服务员Linen Room Attendant 布草房服务员。
酒店各岗位中英文对照
娱乐部：ENT Entertainment Department
康体部：SNR Sports & Recreation Department
注：分部参考下表。
部门
分部
英文简写
包含职位
总经办
总经理办公室
GMO-GMG
总经理
GMO-RMG
商务中心
FRO-BCT
商务中心经理、商务中心文员
总机房
FRO-OPR
资深接线生、接线生、递送员
礼宾部
FRO-CON
礼宾司、礼宾部领班、行李生、门僮
车队
FRO-TRS
车队队长、司机
预订部
FRO-RSV
预订部主管、预订部领班、预订部文员
管家部
管家办公室
HKP-HAD
行政管家、文员
楼层
HKP-HFL
楼层助理管家、楼层Βιβλιοθήκη 管、楼层领班、楼层服务员弱电
ENG-EWE
弱电主管、弱电技工
空调
ENG-EAD
空调主管、空调运行工、空调水泵运行工
机修锅炉
ENG-EMB
机修锅炉主管、机修技工、锅炉运行工
装修
ENG-ERE
装修主管、木工、泥水工、油漆工
电梯
ENG-EBA
楼宇自动控制监控员
餐饮部
餐饮办公室
FNB-FOF
餐饮总监、餐饮总监秘书
中餐厅
FNB-TRA
宴会部服务主管、宴会部服务领班、宴会部服务员
宴会部实习生、宴会部销售经理、宴会部销售主任
宴会部销售代表
酒水部
FNB-BVG
(餐饮管理)酒店餐饮部职位描述INDE
INDEXF&B Director 餐饮部总监F & B Manager 餐饮部经理Asst. F & B Manager 餐饮部经理助理Secretary 秘书F&B Clerk 餐饮部文员Catering Manager 宴会厅经理Banquet Supervisor 宴会厅主管Banquet Captain 宴会厅领班Banquet waiters/waitress 宴会厅男女服务员Banquet Coordinator 宴会厅协调员Restaurant Manager – Coffee House 咖啡厅经理Asst. Rest. Manager – Coffee House 咖啡厅经理助理Rest. Supervisor – Coffee House 咖啡厅主管Rest. Captain – Coffee House 咖啡厅领班Rest. Hostess – Coffee Shop 咖啡厅领位Rest. Waiter/ waitress – Coffee House 咖啡厅男女服务员Rest. Bus boy – Coffee House 咖啡厅勤杂工Room Service Manager 咖啡厅送餐服务经理Room Service Supervisor 咖啡厅送餐服务主管Room Service Captain咖啡厅送餐服务领班Room Service Ordertaker 送餐服务接单员Room Service Waiter 送餐服务员Restaurant Manager Chinese Restaurant 中餐厅经理Asst. Restaurant Mgr. – Chinese Restaurant 中餐厅经理助理Restaurant Supervisor – Chinese Restaurant 餐厅主管Restaurant Captain – Chinese Restaurant 餐厅领班Restaurant Hostess – Chinese Restaurant餐厅女领班Restaurant Waiter / waitress – Chinese Restaurant餐厅男女服务员Restaurant Busboy – Chinese Restautant餐厅勤杂工Beverage Manager/Asst. Beverage Manager 酒水部经理及助理Beverage Supervisor 酒水部主管Bar Captain 酒水部领班Cocktail Waitress鸡尾酒服务员Bartender调酒员JOB DESCRIPTIONJOB TITLE : FOOD & BEVERAGE DIRECTOR职务餐饮部总监DEPARTMENT : F&B ADMINISTRATION部门餐饮管理JOB CODE : FB 1代码REPORT TO : GENERAL MANAGER上级主管总经理GENERAL MISSION 职责概述Responsible for overall supervision, planning, control and coordination of all activities of personnel engaged in office administration and operation of the department.负责监督、计划、控制及协调有关办公室行政管理及本部门各餐饮的工作。
秘书的职责英文作文带翻译
Managing Schedules and Appointments
管理日程和预约
One of the key responsibilities of a secretary is to manage schedules and appointments for executives or managers. This involves coordinating meetings, booking conference rooms, and ensuring that all participants are informed of the date, time, and location. A secretary may also be responsible for making travel arrangements, such as booking flights and hotels for business trips.
秘书的一个关键职责是管理高管或经理的日程和预约。这包括协调会议，预订会议室，并确保所有参与者知道日期、时间和地点。秘书还可能负责安排旅行，例如为商务出差预订机票和酒店。
For example, Linda, a secretary at a multinational company, is responsible for managing her boss's schedule. She uses a scheduling software to keep track of his appointments and sends out reminders in advance. Linda also handles any last-minute changes or cancellations, ensuring that her boss's time is optimized and organized efficiently.
秘书岗位职责英文版
秘书岗位职责英文版秘书职责英文版A secretary keeps an office running smoothly. Secretaries have a wide range of duties, depending on the offices that they work for, but as a general rule, they are extremely efficient and well organized. Qualification requirements for a position as a secretary vary; a minimum, clerking skills like typing and operating office equipment are needed. Employment prospects in this field are generally good, especially for skilled individuals.Secretaries may be known by a variety of other titles, like administrative assistants, clerks, or personal assistants. These titles may reflect different types of secretarial jobs, although all of these positions share the common theme of administrative tasks. Secretarial positions are quite old; Greek and Roman businessmen and politicians, forexample, used personal secretaries and clerks to manage their affairs.At a minimum, a secretary handles correspondence, keeps track of a schedule, manages a filing system, and operates office equipment like phones, fax machines, and copiers. Many secretaries also answer phones and route phone calls to the appropriate people. Some secretaries also handle supply ordering for an office, and they may deal with budgeting, bookkeeping, and personnel paperwork. A secretary is expected to have experience with computers and other electronics, as he or she will handle a great deal of electronic material, including correspondence.in addition to having clerical skills, a secretary is a skilled manager of time and people. Secretaries are often very important people in the offices that they work in, although they may not command the salary and respect from outsiders that higher ranking people in the office do. A good secretary anticipates the needsof office staff, solves problems quickly, and works so efficiently that many people do not realize how valuable the secretary is until he or she leaves the job. Secretaries also have excellent people skills, and they are secure in handling confidential material, high-strung executives, and the chaos that is often present in a busy office.。
酒店职位中英文参照表
酒店职位中/英文参照表总经理室/ General Manager's Office：总经理/ General Manager 驻店经理/ Resident Manager常务副总经理/ Deputy General Manager 副总经理/ Vice-General Manager 总经理助理/General Manager Assistant总经理秘书/General Manager's Secretary办公室主任/Director Of Executive Office 部门秘书/ Departmental Secretary 部门文员/Department Clerk 司机/ Drivers人力资源部/ Human Resources Department：人力资源部总监/ Human Resources Director人力资源部经理/ Human Resources Manager人事主任/Personnel Officer 劳资主任/ Labour Officer培训总监/Training Director 培训经理/Training Manager培训主任/Training Officer 培训师/Trainer人事助理/Personnel Assistant 人事文员/ Personnel Clerk质检部经理/ Quality Control Department Manager质检部主管/ Quality Control Department Officer财务部/Financial Management Department：财务部总监/ Finance Director 财务部经理/ Finance Manager总会计师/ Chief Accountant 会计部经理/ Accounting Manager 成本控制经理/ Cost Control Manager 运作部经理/ Operations Manager 日审收入会计/ Revenue at the accounting review 夜审/ Night Audit总出纳/ General Cashier 收银主管/ Head Cashier收银员/ Cashier 总账会计/ General Ledger Accounting 记账员/ Bookkeeper 信贷部经理/ Credit Manager信贷主管/ Credit Head 信贷会计/ Credit Accounting信贷员/ Loan officer 应收应付会计/ Accounts Payable Accounting 成本主管/Cost Leader 成本控制员/Cost Controller验收/ Acceptance仓库/ Warehouse电脑部经理/ Computer Manager 电脑部工程师/ Computer Engineer财务部文员/ Finance Clerk市场销售部/ Sales and Marketing Department：市场营销部总监/ Marketing Director 市场营销部经理/ Marketing Manager 销售总监/ Sales Director 销售部经理/ Sales Manager销售主任/Sales Officer 销售部协调员/ Sales Coordinator公关部经理/Public Relation Manager 公关主任/ Public Relation Officer收益经理/ Revenue Manager 预订部经理/ Reservations Manager 预订员/Reservation Clerk 美工设计/Graphic Design前厅部/Front Office Department：前厅部经理/ Front Office Manager 大堂经理/副理/ Assistant Manager 值班经理/夜班经理/ Duty Manager / Night Manager商场部经理/ Shopping Centre Manager 商场部员工/ Ministry Staff Shopping 宾客关系经理/主任/ Guest Relations Manager / Director宾客关系员/ Guest Relations Officer 前台经理/主管/Front Desk Manager 前台领班/ Front Desk Supervisor 前台接待/ Reception总机经理/领班/ Instant Service Manager(Telephone Service)总机领班/ Operator Captain 总机接线员/ Operator礼宾主管/ Concierge Supervisor 礼宾领班/ Concierge Captain礼宾员/Concierge 行李主管/ Bell Supervisor行李领班/ Bell Captain 行李员/Bellman门童/机场代表/ Doorman / Airport Representative行政楼经理/ Executive Floor Manager行政楼接待员/ Executive Floor Receptionist客房部/ Housekeeping Department：房务总监/ Director of Rooms客房部经理/行政管家/ Housekeeping Manager / Executive Housekeeper洗衣房经理/ Laundry Manager洗衣/布草主管/ Laundry/Uniform Supervisor楼层主管/ Floor Supervisor 楼层领班/ Floor Captain楼层服务员/客房服务员/ Room Attendant公共区域(PA)主管/ Public Area Supervisor花房主管/员工/Florist Supervisor/Attendant餐饮部/ Food & Beverage Department：餐饮总监/ Director of Food & Beverage 餐饮部经理/ Food & Beverage Manager 中餐厅经理/ Chinese Restaurant Manager西餐厅经理/ Western/ All Day Dining Restaurant Manager宴会服务经理/ Banquet Services Manager 楼面经理/ Floor Manager酒水部经理/ Beverage Manager 酒吧经理/ Bar Manager管事部经理/ Stewarding Manager 餐饮部主管/ Food & Beverage Supervisor 餐饮部领班/ Food & Beverage Captain 餐饮部服务员/ Food & Beverage Attendant 茶艺师/ /Tea service artist 调酒师/ Bartender行政总厨/ Executive Chef 中厨厨师长/ Chef in the Chinese kitchen西厨厨师长/ Western Kitchen Chef / Sous Chef炉灶主管/领班/厨师/ Wok Head Chef/Captain/Cook砧板主管/领班/厨师/ Chop Chef/Captain/Cook打荷主管/领班/厨师/ Kitchen Apprentice Supervisor/ Captain/ Cook冷餐主管/领班/厨师/Cold Dishes Supervisor/ Captain/ Cook食雕/ Food Carving点心主管/领班/厨师/Dim-Sum Head Chef / Captain/ Cook上什主管/领班/厨师/ Steaming Chef / Captain/ Cook烧烤主管/领班/厨师/ Barbecue（BBQ）Chef / Captain/ Cook西式/韩日/东南亚厨师/ Western / South Korea and Japan / Southeast Asia Chef食品卫生员/ Food Hygienists工程部/ Engineering Department：工程总监/ Director of Engineering 工程部经理/ Engineering Manager总工程师/ Chief Engineer 工程主管/ Engineering Supervisor工程领班/ Engineering Captain 值班工程师/ Duty Engineer酒店建筑/设计/装潢人员/Hotel Construction / Design /Decorating Staff工程造价预算项目开发/Project Cost Budget Development锅炉主管/领班/工程师/Boiler Supervisor / Captain/ Engineering暖通主管/领班/工程师/ Heating Ventilation and Air Conditioning （HVAC）Supervisor / Captain/ Engineering强电主管/领班/工程师/ High Voltage Supervisor / Captain/ Engineering弱电主管/领班/工程师/ Low Voltage Supervisor / Captain/ Engineering泥工/木工/漆工/装潢工/ Carpenter/ Mason/ Painter/ Decorator电梯工/空调工/电焊工/ Lift Mechanic/Aircon Technician/ Electric Welder万能工/ Handyman采购部/Purchasing Department：采购部经理/ Purchasing Manager 采购部主管/ Purchasing Shift Leader采购部领班/ Purchasing Supervisor 采购部员工/ Purchasing Staff采购部文员/ Purchasing Clerk保安部/ Security Department：保安部总监/ Director of Security 保安部经理/ Security Manager保安部主管/ Security Supervisor 消防主任/ Fire Officer保安员/ Security Guard康乐部/ Health Club：康乐部总监/ Health Club Director 娱乐部经理/ Entertainment Manager 娱乐部主管/ Entertainment Supervisor 娱乐部领班/ Entertainment Captain康体部经理/ Recreations Manager SPA经理/ SPA Manager市场/公关/销售/ Marketing / Public Relation / Sales康体部主管/ Recreations Supervisor 康体部领班/ Recreations Captain按摩/足疗保健技师/ Massage Therapist 美容师/美容技师/ Esthetician主持/DJ/Host 歌手/乐队/组合/ Singer / band / portfolio 健身教练/ Gym Instructor 游泳教练/救生员/ Swimming Coach/ Life Guard 康乐部员工/ Health Club Attendant 高尔夫高层管理/ Golf Senior Management高尔夫中层管理/ Golf Middle Management高尔夫基层管理/ Golf Basic Management高尔夫教练/ Golf Coach 高尔夫员工/ Golf Staff市场拓展部/ Market Development Departmen：市场拓展开发总监/ Marketing Development Director市场媒讯/策划/文案/Market Media Communications / Planning / Copywriter市场拓展/开发/招商/ Marketing / Development / Investment旅行社职位中/英文参照表高级管理/ Senior Management行政/人事/文职/ Administration / Personnel / Clerical财务审计/ Financial Audit 销售/业务/客服/ Sales / Business / Customer Service 计调员/ Account Coordinator 外联/Liaison中文导游/ Chinese Tour Guide 英文导游/English Tour Guide日文导游/Japanese Tour Guide 其他语种导游/ Guides In Other Languages 门市接待/ Reception 预订/票务人员/ Booking / Ticketing Staff 签证专员/ Visa Spcialist 境内OP/ Domestic Operational出境OP/ Overseas Operational境内旅游销售/Domestic T ourism Marketing境外旅游销售/ Overseas Tourism Marketing。
酒店秘书工作岗位描述(中英文)
酒店秘书工作岗位描述JOB TITLE: Executive Secretary职位：秘书AREA/DEPARTMENT: A&G / Executive Office部门：行政办公室JOB BAND: 7级别：7HOTEL LEVEL: I - V酒店级别 5REPORTS TO: E xecutive Secretary / Personal Assistant / Executive Assistant manager /Resident Manager / Hotel Manager / General Manager汇报给：行政秘书/助理/行政经理助理/驻店经理/值班经理/总经理POSITIONS SUPERVISED: Administrative Assistant监管下属：行政文员JOB SCOPE: Provide secretarial services to managers in line with InterContinentalHotels Group standards. Promotes the desired work culture around thefive core values of Trust, Integrity, Respect, One Team and Service of theInterContinental Hotels Group and the brand ethos.工作范围：为部门经理提供秘书服务并执行洲际酒店集团的标准。
发扬企业工作文化的5个重要价值，信任，诚信，尊重，一个团队与服务洲际酒店集团的品牌品TESTIMONIAL: I hereby confirm having read the duties and agree to perform these duties as set out in the Job Description to the required standards.证明: 我确认细读了所有职责，同意按照工作职责的要求工作并到达所规定的标准。
秘书岗位职责英文版
秘书岗位职责英文版公司的英文秘书，其的英文水平有一定的要求，具体此岗位的岗位职责是怎样的呢?下面店铺给大家介绍关于秘书工作职责英文版的相关资料，希望对您有所帮助。
秘书职责英文版A secretary keeps an office running smoothly. Secretaries have a wide range of duties, depending on the offices that they work for, but as a general rule, they are extremely efficient and well organized. Qualification requirements for a position as a secretary vary; a minimum, clerking skills like typing and operating office equipment are needed. Employment prospects in this field are generally good, especially for skilled individuals.Secretaries may be known by a variety of other titles, like administrative assistants, clerks, or personal assistants. These titles may reflect different types of secretarial jobs, although all of these positions share the common theme of administrative tasks. Secretarial positions are quite old; Greek and Roman businessmen and politicians, for example, used personal secretaries and clerks to manage their affairs.At a minimum, a secretary handles correspondence, keeps track of a schedule, manages a filing system, and operates office equipment like phones, fax machines, and copiers. Many secretaries also answer phones and route phone calls to the appropriate people. Some secretaries also handle supply ordering for an office, and they may deal with budgeting, bookkeeping, and personnel paperwork. A secretary is expected to have experience with computers and other electronics, as he or she will handle a great deal of electronic material, including correspondence.In addition to having clerical skills, a secretary is a skilled manager of time and people. Secretaries are often very important people in the offices that they work in, although they may not command the salary and respect from outsiders that higher ranking people in the office do. A good secretary anticipates the needs of office staff, solves problems quickly, and works so efficiently that many people do not realize how valuable the secretary is until he or she leaves the job. Secretaries also have excellent people skills, and they are secure in handling confidential material, high-strung executives, and the chaos that is often present in a busy office.。
酒店各部门工作岗位名称英语（中英文对照）
销售代表Sales Executive客房服务员Room Attendant会议服务员Meeting Attendant庭院清扫养护员Garden Keeper公共洗手间保洁员Toilet Attendant洗涤工Washing Worker夜间清洁工Night Sweeper日夜保洁员Mobile Cleaner服装保管员Uniform Keeper干湿洗工Washer手烫工Presser大烫工Flat Work Ironer服务中心接线生Room Center Coordinator 接待员Reception商务中心文员Business Center Clerk商场营业员Market Attendant迎宾门僮Bell man机场代表Air Representative文员兼仓管Secretary & Storeroom Keeper 康乐部经理Recreation & Health Manager 娱乐经理Recreation Manager康体经理Health Manager桑拿领班Sauna CaptainKTV领班Karaoke Captain桑拿服务员Sauna AttendantKTV服务员Karaoke Attendant网球服务员Tennis Attendant棋牌服务员Chess & Cards Attendant乒乓服务员Table Tennis Attendant台球服务员Billiards Attendant射箭服务员Toxophily Attendant酒吧服务员Bar Attendant美容服务员Beauty Attendant餐饮部经理Food & Beverage Manager中餐经理Chinese Food Manager西餐经理Western Food Manager行政总厨Executive Chef冷菜房厨师长Cold Food Chef西点厨师长Western Food Chef加工间厨师长Primary Processing Chef食街领班Restaurant Captain宴会厅领班Banquet Captain传菜间领班Pass Food Captain西餐厅领班Western Restaurant Captain咖啡厅领班Cafe Captain餐务组领班Stewarding Captain服务员Waiter / Waitress咖啡厅服务员Cafe Waiter / Waitress花店员工Flower Shop Attendant工艺品店员工Handicrafts Shop Attendant 书店员工Book Shop Attendant吧员Bar Attendant仓管员Warehouseman洗碗工Dishwasher花王Adorn Cook烧腊厨师Grill Cook冷菜厨师Cold Food Cook切配厨师Chopper炉灶厨师Stove Cook打荷厨师Kitchen Apprentice Cook上扎厨师Braise Cook炖台厨师Thumb Cook点心厨师Pastry Cook切配Chopper炉灶厨师Stove Cook加工员Processing。
酒店各岗位中英文对照
中餐厅服务员、中餐厅服务员实习生、中餐厅传菜主管
中餐厅传菜领班、中餐厅传菜员、中餐厅传菜实习生
中厨房
FNB-TPK
中餐厅总厨、中餐厅砧板厨师、中餐厅后锅厨师
中餐厅上什厨师、中餐厅打荷厨师、中餐厅水台厨师
中餐厅厨师实习生、中餐厅厨房剪菜工、中餐厅主点心师
送餐部
FNB-WRR
送餐主管、送餐领班、送餐员/实习生、听单员
餐饮部
西厨房
FNB-WRK
西厨总厨、西厨热厨总厨、西厨热厨师、西厨热厨厨工
西厨热厨实习生、西厨冻厨主厨、西厨冻厨厨师
西厨冻厨厨工、西厨冻厨实习生、西厨饼房主饼师
西厨饼房饼师、西厨饼房饼工、西厨饼房实习生
宴会部
ENT-FDP
宴会部经理、宴会部文员、宴会部服务经理
运作部
ACC-OPR
运作部经理、站点收银主管、站点收银员、审计主管、审计
电脑部
ACC-ITD
电脑部经理、电脑部工程师
采购部
ACC-PUD
采购经理、采购主管、采购员、采购部文员
人力
资源部
人事办公室
HRD-PSN-A00
人力资源总监、人事部经理、人事主任、劳资主任、人事部文员
员工餐厅
HRD-PSN-R00
中餐厅煎炸点心师、中餐厅案板点心师、中餐厅馅档点心师
中餐厅熟笼点心师、中餐厅肠粉点心师、中餐厅酥食点心师
中餐厅点心实习生、中餐厅烧味部主厨
中餐厅烧味工场厨师、中餐厅烧味砧板厨师
中餐厅烧味凉菜厨师、中餐厅烧味实习生
西餐厅
FNB-WRS
西餐厅经理、西餐厅主管、西餐厅领班、西餐厅领位员
西餐厅服务员、西餐厅传菜员、西餐厅实习生
酒店秘书工作岗位描写中英文
Signature 签名：……………………………………………………………………………………… Date 日期：………………….
Key Responsibilities 主要职能
Copyright InterContinental Hotels Group Last Updated: 十二月 30, 2019
JOB TITLE: 职位： AREA/DEPARTMENT: 部门： JOB BAND: 级别： HOTEL LEVEL: 酒店级别 REPORTS TO:
汇报给： POSITIONS SUPERVISED: 监管下属： JOB SCOPE:
工作范围：
酒店秘书工作岗位描述
Executive Secretary 秘书 A&G / Executive Office 行政办公室 7 7 I-V 5 Executive Secretary / Personal Assistant / Executive Assistant manager / Resident Manager / Hotel Manager / General Manager 行政秘书/助理/行政经理助理/驻店经理/值班经理/总经理 Administrative Assistant 行政文员 Provide secretarial services to managers in line with InterContinental Hotels Group standards. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos. 为部门经理提供秘书服务并执行洲际酒店集团的标准。发扬 企业工作文化的 5 个重要价值， 信任，诚信，尊重，一个团 队与服务洲际酒店集团的品牌品
酒店各部门及职位英文翻译汇总
酒店各职位英语称呼酒店各职位英语名称董事长：Director 收银主管：Cashier Officer总经理：General Manager 信贷主管： Loan Officer总经办：Executive Office 应付主管：Payable Officer总经办主任：Director of Executive Office 应收主管：Receivable Officer车队长：Chief Driver 会计主管： Accounting Officer行政干事：Executive Affairs 成本主管：Cost Control Officer医生：Doctor 仓库主管：Storeroom Officer司机：Driver 收货主管：Receiver Officer文员：Clerk 采购主管：Purchasing Officer护士：Nurse 电脑工程师：Computer Engineer查核员：Auditor财务部：Financial Division 收货员：Receiver财务部总监：Financial Controller 收银员： Cashier财务部经理：Chief Accountant 信贷员：Creditor电脑部经理：EDP Manager 应付员；Payable Clerk查核部经理： Auditing Manager 会计：Accouter会计部经理： Accounting Manager 出纳员：Teller成本部经理：Cost Controller 工资员：Payroll Control采购部经理：Purchasing Manager 成本员：Cost Control查核主管：Auditing Officer 仓管员：Storeman电脑操作员：Computer Operator 采购员：Purchaser人事培训部Human Resources & Training Division人事培训部总监:Human Resources Director 市场营销部;Sales & Marketing Division 人事部：Personnel Department 市场营销部总监：Director of Sales and Marketing 培训部：Training Department 销售部经理; Sales Manager人事部经理：Personnel Manager 销售部副经理：Asst. Sales Manager培训部经理：Training Manager 高级客户经理：Senior Clients Manager人事助理兼后勤总务: Personnel Officer 策划经理：Planning Manager培训部主任(人事干事)： Training Officer 公关部经理; Public Relations Manager人事文员：Clerk 销售主任： Sales Officer翻译兼英语教师：English Translator & Teacher 公关主任： Public Relations Officer文员：Clerk员工餐厅主管： Staff Canteen Supervisor员工餐厅领班： Staff Canteen Captain 房务总监：Rooms Division Director厨师：Cook 前厅部：Front Office Department厨师助理：Cook Assistant 管家部：Housekeeping Department员工宿舍领班： Staff Dormitory Captain 前厅部经理：Front Office Manager宿舍管理员： Staff Dormitory Keeper 接待处经理：Reception Manager更衣室管理员：Staff Lockers Rooms Keeper 大堂副理：Assistant Manager各部门、岗位名称英汉对照总机主管：Operators Supervisor 楼面经理：Service Manager礼宾部主管：Chief Concierge DJ部高级工程师：DJ Senior Engineer接待处主管：Chief Receptionist 康乐主管：Recreation Center Supervisor接待处领班： Receptionist Captain DJ部主管：DJ Supervisor预定部领班： Reservation Captain 舞台主任：Stage Performance Supervisor总机领班： Operators Captain 康乐领班(楼面部长)：Captain礼宾部领班： Concierge Captain DJ部长：DJ Captain接待员：Receptionist 舞厅服务员：Waiter/Waitress预定员：Reservationist 健身房服务员：Gymnasium Attendant行李员：Bellboy 桌球服务员：Billiard Attendant门僮：Doorman 主持：Preside管家部经理：Executive Housekeeper 演员：Actor& Actress管家总管：Asst. Executive Housekeeper 服务员：Waiter & Waitress洗衣房经理：Laundry Manager DJ员：DJ楼层高级主管：Senior Floor Supervisor 咨客：Hostess楼层主管：Floor Supervisor公卫主管：PA Supervisor洗衣房主管：Laundry Supervisor 工程部：Engineering Department布草主管：Uniforms Supervisor 总工程师：General Engineer服务中心领班：Service Center Captain 工程部经理：Chief Engineer楼层领班：Floor Captain 高级工程师：Senior Engineer公卫领班：PA Captain 值班工程师：Duty Engineer水洗领班：Laundry Captain 主管工程师：Supervisor Engineer干洗领班：Dry Clean Captain 强电维修高级技工：Senior Electrician布草领班：Uniforms Captain 电梯高级技工：Lift Senior Technical服务中心文员： Service Center Clerk 空调高级技工：Air-conditioning Technical 仓管员：Storeman 锅炉高级技工：Senior Boilerman清洁工：P.A. Man 强电值班技工：Duty Electrician客房服务员：Room Attendant 强电维修技工：Electrician缝纫工：Seamstress 电梯技工：Lift Man熨烫工：Presser 机修技工：Machination洗涤工：Washer 木工油漆高级技工：Carpenter &painter弱电值班维修技工：Duty Electrician娱乐部：Recreation Department 保安部：Security Department娱乐总监；Recreation Director 保安部经理：Security Manager舞台总监：Stage Performance Director 高级主管：Security Senior Supervisor艺术总监：Arts Director消防员：Fireman 主管： Security Supervisor拓展部经理：Marketing Manager 消防主任： Fire Center Officer各部门、岗位名称英汉对照保安员： Security Guard 领班：Security Captain服务员：Waiter & Waitress 咨客：Hostess餐饮部：Food & Beverage Department 传菜员：Pantryman 中餐厅：Chinese Restaurant 实习生：Trainee西餐厅：Western Restaurant餐饮总监；F & B Director餐饮部经理：F & B Manager行政总厨：Executive Chef助理行政总厨：Asst. Executive chef中厨总厨：Master Chef Chinese Food中厨主厨：Sous Chef (Chinese Kitchen)西厨总厨；Master Chef .Western Food西厨主厨：Sous Chef(Western Kitchen)西饼主厨：Chief Baker点心工：Pastry Cook烧味厨师：Grill Chef厨工：Cook Assistant管事部：Steward Department总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher管事清洁工：Cleaner宴会销售部经理：Banquet Sales Manager宴会销售主任：Banquet Sales Officer中餐部经理：Chinese Restaurant Manager西餐部经理：Western Restaurant Manager营业部经理：Sales Manager酒水部经理：Beverage Manager调酒师：Bartender酒吧服务员：Barman咖啡厅主管：Coffee Shop Supervisor高级主管；Senior Supervisor领班：Captain高级服务员：Senior Waiter & Waitress酒店部门英语名称1．Executive Officet行政办公室2．Human Resources Dept.人力资源部3．Front Office前厅部4．Housekeeping Dept.管家部5．Food & Beverage Dept.餐饮部6．Recreational Dept.康乐部7．Financial Dept.财务部8．Sales Dept.市场营销部9．Security Dept.保安部10．Engineering Dept.工程部11．Waiting list等候名单12．Average room rate平均房价13．DND=Do Not Disturb请勿打扰14．VIP=Very Important Person贵宾15．Package包价服务16．No-show订房不到17．Message留言18．Cancellation取消19．Walk-in无预订散客20．Morning call叫醒服务21．Complain投诉22．Over booking超额预订23．OOO=Out of Order维修房24．Lost and found 失物招领25．Room status 房间状态26．Check in 登记入住27．Check out 结帐离店28．Reservation预订29．Reception接待30．Operator总机话务员31．Business centre商务中心32．DDD=Domestic Direct Dial国内直拨33．IDD=International Direct Dial国际直拨34．LDD=Local Direct Dial市话35．Suite套房36．Standard room标准间37．Double room大床间38．Mini-bar小酒吧39．Laundry service洗衣服务40．Room service送餐服务41．Menu菜单42．PA=Public Area公共区域43．DJ=Disk Jockey音控员44．Tips=To Insure Prompt Service小费45．AM=Assistant Manager大堂副理总经理general manager外方总经理Expatriate General Manager副总经理deputy general manager财务总监Finance Controller销售总监Director of Sales市场总监Director of Marketing客务总监Director of Rooms Divsion行政总厨Executive Chef部门经理department manager;division manager;section manager 经理助理assistant manager主管supervisor领班captain酒店设备、用品escalator 自动楼梯bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall_plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting_room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器服务台常用词汇management 经营、管理market price 市价cashier's desk 兑换处coin 硬币accounting desk 帐务处check_out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand 千分之…spare (形)多余的postpone (动)延期cancel (动)取消traveller's cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表电讯服务operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话receiver 听筒city phone 城市电话telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线。
酒店岗位职责英文作文
酒店岗位职责英文作文英文：As a hotel staff member, my duties can vary depending on the position I hold. However, there are some common responsibilities that most hotel staff members share.Firstly, I am responsible for ensuring that guests have a pleasant and comfortable stay. This involves greeting guests upon arrival, assisting with check-in and check-out procedures, answering any questions they may have, and providing them with any necessary information about the hotel and surrounding area.Secondly, I am responsible for maintaining a clean and organized environment. This includes cleaning and preparing guest rooms, common areas, and facilities such as the gym, pool, and spa. Additionally, I may be responsible for restocking supplies and ensuring that everything is in working order.Thirdly, I am responsible for providing excellent customer service. This involves being friendly, helpful, and attentive to guests' needs and concerns. I may need to handle complaints or resolve any issues that arise during a guest's stay.Finally, I am responsible for upholding the hotel's policies and procedures. This includes following safety protocols, adhering to dress codes, and maintaining confidentiality and privacy for guests.Overall, my role as a hotel staff member is to provide guests with a comfortable, enjoyable, and memorable experience during their stay.中文：作为酒店员工，我的职责根据我所担任的职位而有所不同。
酒店各岗位中英文对照
酒店各部门、各岗位名称（英汉对照）董事总经理Managing Director 人力资源开发总监Director of Human Resources 总经理General Manager 人事部经理Personnel Manager副总经理Deputy General Manager 培训部经理Training Manager驻店经理Resident Manager 督导部经理Quality Inspector总经理行政助理Executive Assistant Manager 人事主任Personnel Officer总经理秘书Executive Secretary 培训主任Training Officer总经理室Executive Office机要秘书Secretary财务总监Financial Controller接待文员Clerk财务部经理Chief Accountant成本部经理Cost Controller人力资源开发部Human Resources Division 采购部经理Purchasing Manager人事部Personnel Department 采购部主管Purchasing Officer培训部Training Department 总出纳Chief Cashier督导部 (质监部 ) Quality Inspection Department市场营销总监Director of Sales and Marketing 计财部Finance and Accounting Division销售部经理Director of Sales财务部Accounting Department销售经理Sales Manager成本部Cost-control Department销售主任Sales Officer采购部Purchasing Department宴会销售经理Banquet Sales Manager宴会销售主任Banquet Sales Officer市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department 电脑部经理EDP Manager商务中心文员Business Center Clerk电脑部 E. D. P.商务中心Business Center 客务总监Room Division Director前厅部经理Front Office Manager前厅部Front Office Department 前厅部副经理Asst. Front Office Manager收款台Cash-desk 大堂副理Assistant Manager接待处Reception-desk 礼宾主管Chief Concierge预订处Reservation-desk 客务主任Guest Relation Office预订部Reservation Department 接待主管Chief Receptionist接待领班Reception Captain管家部Housekeeping Department 接待员Receptionist客务部（客房部）Rooms Division 车队主管Chief Driver餐饮部Food & Beverage Department 出租车订车员Taxi Service Clerk康乐部（休闲部）Recreation and EntertainmentDepartment 行政管家Executive Housekeeper商场部Shopping Arcade 行政副管家Assistant Executive Housekeeper办公室文员Order Taker行政部Rear-Service Department 客房高级主管Senior Supervisor工程部Engineering Department 楼层主管Floor Supervisor餐饮总监F&B Director 行政总厨Executive chef餐饮部经理F&B Manager 中厨师长Souse Chef (Chinese Kitchen) 西餐厅经理Western Restaurant Manager 西厨师长Souse Chef (Western Kitchen) 中餐厅经理Chinese Shop Manager 西饼主管Chief Baker咖啡厅经理Coffee Shop Manger餐饮部秘书F&B Secretary领班Captain 工程总监Chief Engineer迎宾员Hostess 工程部经理Engineering Manager服务员Waiter, waitress 值班工程师Duty Engineer传菜Bus Boy, Bus Girl保安部经理Security Manager 商场部经理Shop Manager保安部副经理Asst. Security保安部主任Security Officer 商场部营业员Shop Assistant保安员Security Guard部门岗位与职位英文对应表1、此份文件编号适用于部门操作手册岗位职责时职位编码；2、所有第一部门均以三位数字母代表，此点亦用于以后所有发文及相关部门简码编写中，如下：总经办： GMO General Manager Office人事部： HRD Human Resource Department财务部： ACC Accounting Department保安部： SEC Security Department工程部： ENG Engineering Department销售部： MKT Marketing Department前厅部： FRO Front Office Department管家部： HKP Housekeeping Department餐饮部： FNB Food & Beverage Department娱乐部： ENT Entertainment Department康体部： SNR Sports & Recreation Department注：分部参考下表。
酒店各部门职位中英对照
酒店各部门职位中英对照第一篇：酒店各部门职位中英对照酒店各部门职位（中英文对照）董事长Board Chairman(Director)董事总经理Managing Director 经济师Economist 首席会计师Chief Accountant 总经理General Manager 副总经理Deputy General Manager(Vice)驻店经理Resident Manager 总经理行政助理Executive Assistant Manager 总经理秘书Executive Secretary 总经理室Executive Office(G.M office)机要秘书Secretary 接待文员Clerk 副总经理Vice General Manager 总经理助理Assistant to General Manager 总经理秘书Secretary to General Manager 行政秘书Executive Secretary 人力资源部Human Resources Division 人事部Personnel Department 培训部Training Department 质检部Quality Inspection Department 员工关系部Staffing Relationship Department 人力资源开发总监Director of Human Resources 人事培训经理 P&T Manager 人事部经理Personnel Manager 培训部经理Training Manager 质检部经理Quality Inspection Manager 人事主任Personnel Officer 福利劳资员Payroll Clerk 培训主任Training Officer 行政部主任Executive Officer 秘书Secretary 员工事务长Staff Purser 车队队长 Driver Captain Chief Driver 员工宿舍管理员Dormitory Keeper 员工餐厅勤杂工Staff Restaurant Cleaner 司机Driver 更衣室管理员：Staff Lockers Rooms Keeper 翻译兼英语教师：English Translator & Teacher 计划财务部Finance and Accounting Division 财务部Accounting Department 成本部Cost-control Department 采购部Purchasing Department 审计部Auditor Department 财务总监Financial Controller(Director of Finance)财务部经理Chief Accountant 成本部经理Cost Control manager 结帐经理Cashier Manager 信用审计经理Credit Manager 采购部经理Purchasing Manager 采购部主管Purchasing Officer 总出纳ChiefCashier 仓储领班 Store Room Captain 营业点结帐领班F&B Cashier Captain 总台结帐领班F/O Cashier Captain 夜审计员 Night Auditor 信用管理员Credit Clerk 应收款管理员A/R Clerk 往来款结算员Accounting Clerk 收入费用结算员Accounting Clerk 成本核算员Cost Clerk 验货员Receiving Clerk 信息管理员Information System Clerk 文员Secretary 食品采购员Purchasing ClerkMaterial 食品保管员Storeroom KeepMaterial 餐厅收款员 F&B Cashier 总台收款员F/O Cashier市场营销部Sales & Marketing Division 销售部Sales Department 公关部Public Relation Department 市场营销总监Director of Sales and Marketing 销售部经理Director of Sales 公关经理Public Relation Manager 宴会销售经理Banquet Sales Manager 销售经理Sales Manager 宴会销售主任Banquet Sales Officer 销售主任Sales Officer 高级销售代表 Senior Sales Executive 销售代表Sales Executive 公关代表P.R.Representative 公关部经理Public Relation Manager 公关部主任Public Relation Supervisor 高级客户经理Senior Account Manager 资深美工Senior Artist 美工Artist 销售部联络主任Sales Coordinator房务部Room Division 前厅部Front Office Department 客房部（管家部）Housekeeping Department 预订部Reservation Department 宾客关系主任Guest Relation Officer 资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor 礼宾部经理Chief Concierge 行李员Bellboy 女礼宾员Door Girl 礼宾司Door Man 客房总监Director of Housekeeping 前厅部经理Front Office Manager 前厅部副经理Asst.Front Office Manager 大堂副理Assistant Manager 宾客关系经理 Guest Relation Manager 礼宾主管Chief Concierge 客务主任Guest Relation Officer 接待主管Chief Concierge 接待员Receptionist 出租车订车员Taxi Service Clerk行政管家Executive Housekeeper 行政副管家AssistantExecutive Housekeeper 房务中心文员Room service Clerk 楼层主管Floor supervisor 楼层领班Floor Captain 客房服务员Room Attendant 洗衣房经理Laundry Manager 公卫主管：PA Supervisor 洗衣房主管：Laundry Supervisor 布草主管：Uniforms Supervisor 服务中心领班：Service Center Captain 公卫领班：PA Captain 水洗领班：Laundry Captain 干洗领班：Dry Clean Captain 布草领班：Uniforms Captain 仓管员：Store man 清洁工：P.A.Man 客房服务员：Room Attendant 缝纫工：Seamstress 熨烫工：Presser 洗涤工：Washer餐饮部Food & Beverage Division 中餐部 Chinese Restaurant Department 西餐部Western Restaurant Department 厨房部Kitchen Department 管事部Steward Department 餐饮总监F&B Director 餐饮部经理F&B Manager 西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager 餐饮部秘书F&B Secretary 领班Captain 迎宾员Hostess 服务员Waiter ,Waitress 传菜Bus Boy, Bus Girl 行政总厨Executive chef 中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker 点心工：Pastry Cook 烧味厨师：Grill Chef 厨工：Cook Assistant 管事部：Steward Department 总管事：Chef Steward 主管：Steward Supervisor 碗工：Dishwasher 管事清洁工：Cleaner 宴会销售部经理：Banquet Sales Manager 宴会销售主任：Banquet Sales Officer 中餐部经理：Chinese Restaurant Manager 西餐部经理：Western Restaurant Manager 营业部经理：Sales Manager 酒水部经理：Beverage Manager 调酒师：Bartender 酒吧服务员：Barman 咖啡厅主管：Coffee Shop Supervisor 高级主管；Senior Supervisor 领班：Captain 高级服务员：Senior Waiter & Waitress 服务员：Waiter & Waitress 咨客：Hostess 传菜员：Pantry man 实习生：Trainee 康乐部Recreation and Entertainment Department 舞台总监：Stage Performance Director 艺术总监：Arts Director消防员：Fireman 拓展部经理：Marketing Manager 楼面经理：Service Manager DJ部高级工程师：DJ Senior Engineer 康乐主管：Recreation Center Supervisor DJ部主管：DJ Supervisor 舞台主任：Stage Performance Supervisor 康乐领班(楼面部长)：Captain DJ部长：DJ Captain 舞厅服务员：Waiter/Waitress 健身房服务员：Gymnasium Attendant 桌球服务员：Billiard Attendant 主持：Preside 演员：Actor& Actress 服务员：Waiter & Waitress DJ员：DJ 咨客：Hostess工程部Engineering Department 工程总监Chief Engineer 工程部经理Engineering Manager 值班工程师Duty Engineer 工程部经理Engineering Manager 运行经理Operation Manager 维修经理Repairing Manager 安消经理Fire Control Supervisor 运行领班Operation Captain 强弱电领班Strong & Weak Captain 维修领班Repairing Captain 空调工Air-Conditioning Attendant 锅炉工Boiler 配电工 Electrician 强弱电工Strong & Weak Current Worker 机修工Mechanician 木工Carpenter 万能工Fitting-up Worker 水工Plumber 文员Secretary 仓管员Storeroom Keeper保安部Security Department 保安部经理Security Manager 保安部副经理Asst.Security Manager 保安部主任Security Manager 保安员Security Manager 安消部经理Security Manager 警卫领班Security Captain 门卫Entrance Guard 巡逻Patrol Guard 监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager 商场营业员Shop Assistant第二篇：星级酒店各部门职位汇总星级酒店各部门职位汇总：Executive office(EO)行政办公室General manager(GM)总经理Secretary to General Manager 行政秘书Executive Assistant Manager(EAM)助理行政经理Secretary to Executive Assistant Manager 助理行政秘书Deputy General Manager(DGM)副总Secretary to Deputy General Manager 副总秘书Financial Controller(FC)财务总监Cashier 收银员Receiving Clerk 收货员Storekeeper 仓管员Receivabale 应收Payable 应付Night Auditor 夜审Director of human resource(HRD)人力资源总监 Remuneration & Benefit(R&B)薪酬福利 Staff Canteen /Staff Restaurant 员工餐厅Staff Exit Interview 员工离职面谈Probation 试用期Misconduct Form 过失单 Work – relaed Injury 工伤 Arbitration 仲裁Director of Sales & Marketing(DOSM)市场总监Sales Manager/Executive/Coordinator 销售经理/行政/协调员Breakdown 销售收入划分Showroom 让客人参观的房间Revenue 营业额Profit（营业额扣除成本之后的）收入Early Bird Report 晨报表Budget 预算（财政年开始前制定的目标）Forecast 预算（日期临近前根据现状修改制定的目标）Front Office Manager 前厅部经理Assistant Front Office Manager 前厅部部经理Assistant Manager 大堂副理Pager（酒店为有需要的工作人员如AM配备的）传呼机Front Desk 前台Receptionist 前台接待Business Center(BC)商务中心Operator 总机／话务员Concierge 礼宾部Limousine Service 豪华轿车服务Bellboy 行李生Door girl 门童Executive Floor 行政楼层Happy Hour 欢乐时光（行政楼层的服务项目，一般免费为住客提供小吃和部分酒水）Executive Housekeeper 行政管家Floor 楼层Floor Attendant 楼层服务员Room Maintenance 房间保养Laundry 洗衣房Valet Service 送洗服务Linen Room 布草房Uniform Room 制服房Public Area(PA)公共区域GYM 健身房Director of Food and Beverage(DFB)餐饮总监Outlet Manager 分部门经理Restaurant 餐厅Lobby Bar 大堂吧Banquet 宴会Catering 外卖Steward 管事部Executive Chef 行政总厨Sous Chef 副厨Hot/Cold kitchen 热厨/冷厨Pastry 饼房Butchery 肉房Chief Engineer 总工程师Duty Engineer 值班工程师Mechanic 机械工Plumber 管道工Electrician 电工Carpenter 木工Security Manager 保安部经理Central Controlled TV 中央监控电视Fire Drill & Evacuation 防火演习和疏散Alarming System 警报系统Front of House 一线（部门，员工）Back of House 后台（部门，员工）Rank & File(R&F)基层员工Management 管理Business Center(BC)q 商务中心In-coming/Out-going correspondence 进／出函件Overtime 加班Off-in –lieu 补休Memorandum(memo)备忘录Minutes 会议纪要第三篇：酒店各部门及职位的常用英语词汇酒店各部门及职位的常用英语词汇1． Executive Officet行政办公室2． Human Resources Dept.人力资源部3． Front Office前厅部4． Housekeeping Dept.管家部5． Food & Beverage Dept.餐饮部6． Recreational Dept.康乐部7． Financial Dept.财务部8． Sales Dept.市场营销部9． Security Dept.保安部10． Engineering Dept.工程部11． Waiting list等候名单12． Average room rate平均房价13． DND=Do Not Disturb请勿打扰14． VIP=Very Important Person贵宾15． Package包价服务16． No-show订房不到17． Message留言18． Cancellation取消19． Walk-in无预订散客20． Morning call叫醒服务21． Complain投诉22． Over booking超额预订23． OOO=Out of Order维修房24． Lost and found 失物招领25． Room status 房间状态26． Check in 登记入住27． Check out 结帐离店28． Reservation预订29． Reception接待30． Operator总机话务员31． Business centre商务中心32． DDD=Domestic Direct Dial国内直拨33． IDD=International Direct Dial国际直拨34． LDD=Local Direct Dial市话35． Suite套房36． Standard room标准间37． Double room大床间38． Mini-bar小酒吧39． Laundry service洗衣服务40． Room service送餐服务41． Menu菜单42． PA=Public Area公共区域43． DJ=Disk Jockey音控员44． Tips=T o Insure Prompt Service小费45． AM=Assistant Manager大堂副理总经理 general manager外方总经理 Expatriate General Manager副总经理 deputy general manager财务总监 Finance Controller销售总监 Director of Sales市场总监 Director of Marketing客务总监 Director of Rooms Divsion行政总厨 Executive Chef部门经理department manager;division manager;section manager经理助理 assistant manager主管 supervisor领班 captain酒店职位英语词汇English Teacher 英语老师Assistant F&B Manager 餐饮部副经理Outlet Manager 餐厅经理Restaurant Supervisor 餐厅主管Hostess 餐厅领位Waiter / Waitress 餐饮部服务员Restaurant Cashier 餐厅收银Bar Tender 吧员English TeacherChinese Master Chef 中厨厨师长Public Area Supervisor 公共区域主管Public Area Attendants 公共区域服务员Water Sports Attendants 水上运动服务员Beach Attendants 沙滩服务员Pool Attendants 泳池服务员Recreation Supervisor 康乐部主管Recreation Supervisor 康乐部主管AP Officer 应付会计General Cashier 总出纳Night Auditor 夜审Imcome auditor 收入审核Account Clerk 财务部文员Executive Housekeeper 行政管家RunnerChief Stewarding 管事部经理Assistant Outlet Manager 餐厅副经理Banquet Attendant 宴会厅员工Banquet Supervisor 宴会厅主管Assistant Banquet Manager 宴会厅副经理Banquet Manager 宴会部经理Resort Driver 司机Night Resort Host 夜班接待Resort Host 接待Senior Host Resort 高级接待Villa Pool Attendants 别墅泳池服务员Telephone Operators 总机接线员Reservation Officers 预订员Stewards 管事部员工Steward Supervisor 管事部主管Florist 花工Bellmen 行李员Bell Captain 礼宾部领班Washer 洗衣工Seamstress 裁缝Linen/Uniform Attendants 布草/制服房员工Room Attendant 客房服务员Gym Instructor 健身教练Housekeeping Supervisor 客房部主管Assistant Chief Engineer 副总工程师Duty Engineer 值班工程师Electrical Supervisor 电工主管Machanic Supervisor 机修主管Credit Manager 信贷经理Cost Controller 成本控制经理Revenue Manager 收益经理Payroll Master 工资主管拉面师傅(Lamian Chef)中厨烧烤师傅(BBQ Chinese Chef)点心师傅(Dim Sum Chef)厨师(Commis)厨房主管/厨房领班(Chefde Partie/Demi chef) 副厨师长(Sous Chef)医生/护士(Doctor and Nurse秘书(Department Secretary)空调工(Air-conditioner)电工(Electrician)机管工(Mechanician&plumber)业主秘书(Secretary to Owner)救生员（Lifeguard人力资源部秘书(Secretary toHRD)洗衣房经理（Laundry Manager）应付（Accounts Payable Clerk）应收文员（Accounts Receivable Clerk餐饮收银（F&B Cashier）工资员（Payroll）销售经理(Sales Manager)前厅大堂副理(Asst.Manager)前厅夜班经理(Duty Manager预订经理(Reservation Manager)前台接待（若干名）(Guest Services Agent司机(Driver)保安部经理(Chief Security)保安部主管（Security Supervisor）保安员（Security Guards）客房部行政副管家/助理管家(Asst.Exe Hous洗衣房副经理(undry Manager楼层主管（Floor Supervisor）公共区域主管（PA Supervisor）公共区域保洁员（若干名）(PA Attendant客房服务员（若干名）(Room Attendant)值班工程师(Duty Engineer)电工主管(Electricial Supervisor)机械主管(Mechanical Supervisor)园林主管/园林工（Gardener Supervisor /餐厅经理/副经理(Rest.Manager/ Asst.宴会经理/副经理（Banquet Manager/Asst.酒吧主管(Bar Supervisor)管事部员工Stewards Helper)餐厅服务员Restaurant Attendan)水疗中心礼宾主管(Spa Concierge Superv水疗中心主管（Spa Supervisor）水疗中心服务员（Spa Attendant）理疗师（Spa Therapists）财务副总监(Asst.Financial Controller)员工宿舍清洁员（Dormitory Attendant)第四篇：餐饮厨房职位中英对照餐饮部经理Food & Beverage Manager 行政总厨Executive Chef 中餐经理Chinese Food Manager 西餐经理Western Food Manager 冷菜房厨师长 Cold Food Chef 西点厨师长 Western Food Chef加工间厨师长Primary Processing Chef食街领班Restaurant Captain宴会厅领班Banquet Captain传菜间领班Pass Food Captain西餐厅领班Western Restaurant Captain咖啡厅领班Cafe Captain餐务组领班Stewarding Captain文员Secretary服务员Waiter / Waitress咖啡厅服务员Cafe Waiter / Waitress花店员工Flower Shop Attendant工艺品店员工 Handicrafts Shop Attendant 书店员工Book Shop Attendant吧员Bar Attendant仓管员Warehouseman洗碗工 Dish washer花王 Adorn Cook 烧腊厨师Grill Cook 冷菜厨师Cold Food Cook 切配厨师Chopper 炉灶厨师 Stove Cook打荷厨师 Kitchen Apprentice Cook 上扎厨师 Braise Cook炖台厨师 Thumb Cook点心厨师 Pastry Cook加工员 Processing第五篇：星级酒店内各部门及职位的英文简称星级酒店内各部门及职位的英文简称据360教育集团介绍：酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写总经理 GM---GENERAL MANAGER副总 DGM---DUTY GENERAL MANAGER客务部总监 DOR---DIRECTOR OF ROOMS大堂经理 AM---ASSISTANT MANAGER销售部总监 DOM---DIRECTOR OF SALES&MARKETING 前厅部 FO---FRONT OFFICE前厅部经理 FOM---FRONT OFFICE MANAGER礼宾部 CON---CONCIERGE商务中心 BC---BUSINESS CENTER餐饮部 F&B---FOOD&BEVERAGE工程部 ENG---ENGINEERING人力资源部 HR---HUMAN RESOURCES财务部 FN---FINANCIAL DEPARTMENT财务总监 FC---FINANCIAL CONTROLLER收益管理经理 Revenue Manager行政总厨 A.T.K Administrative total kitchen接待处 RECP---RECEPTION客房中心 HSKP---HOUSEKEEPING DEPARTMENT董事长 Board Chairman(Director)董事总经理 Managing Director经济师 Economist首席会计师 Chief Accountant总经理 General Manager副总经理 Deputy General Manager(Vice)驻店经理 Resident Manager总经理行政助理 Executive Assistant Manager 总经理秘书 Executive Secretary总经理室 Executive Office(G.M office)副总经理 Vice General Manager总经理助理 Assistant to General Manager 总经理秘书 Secretary to General Manager 行政秘书 Executive Secretary人力资源部 Human Resources Division人事培训经理 P&T Manager人事部经理 Personnel Manager。
酒店各部门职位中英对照
酒店各部门职位（中英文对照）董事长 Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师 Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager 总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部 Staffing Relationship Department 人力资源开发总监Director of Human Resources 人事培训经理 P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员 Payroll Clerk培训主任Training Officer行政部主任 Executive Officer秘书Secretary员工事务长 Staff Purser车队队长 Driver Captain Chief Driver员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工 Staff Restaurant Cleaner司机 Driver更衣室管理员：Staff Lockers Rooms Keeper翻译兼英语教师：English Translator & Teacher 计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部 Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班 Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员 Night Auditor信用管理员Credit Clerk应收款管理员 A/R Clerk往来款结算员Accounting Clerk收入费用结算员 Accounting Clerk成本核算员 Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material食品保管员Storeroom Keep - F&B物资保管员 Storeroom Keep - Material餐厅收款员 F&B Cashier总台收款员 F/O Cashier市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive销售代表 Sales Executive公关代表 P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部（管家部）Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager 大堂副理Assistant Manager宾客关系经理 Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管：PA Supervisor洗衣房主管：Laundry Supervisor布草主管：Uniforms Supervisor服务中心领班：Service Center Captain公卫领班：PA Captain水洗领班：Laundry Captain干洗领班：Dry Clean Captain布草领班：Uniforms Captain 仓管员：Store man清洁工：P.A. Man客房服务员：Room Attendant 缝纫工：Seamstress熨烫工：Presser洗涤工：Washer餐饮部Food & Beverage Division中餐部 Chinese Restaurant Department 西餐部 Western Restaurant Department 厨房部 Kitchen Department管事部 Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工：Pastry Cook烧味厨师：Grill Chef厨工：Cook Assistant管事部：Steward Department总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher管事清洁工：Cleaner宴会销售部经理：Banquet Sales Manager 宴会销售主任：Banquet Sales Officer中餐部经理：Chinese Restaurant Manager 西餐部经理：Western Restaurant Manager 营业部经理：Sales Manager酒水部经理：Beverage Manager调酒师：Bartender酒吧服务员：Barman咖啡厅主管：Coffee Shop Supervisor高级主管；Senior Supervisor领班：Captain高级服务员：Senior Waiter & Waitress服务员：Waiter & Waitress咨客：Hostess传菜员：Pantry man实习生：Trainee康乐部Recreation and Entertainment Department 舞台总监：Stage Performance Director艺术总监：Arts Director消防员：Fireman拓展部经理：Marketing Manager楼面经理：Service ManagerDJ部高级工程师：DJ Senior Engineer康乐主管：Recreation Center SupervisorDJ部主管：DJ Supervisor舞台主任：Stage Performance Supervisor康乐领班(楼面部长)：CaptainDJ部长：DJ Captain舞厅服务员：Waiter/Waitress健身房服务员：Gymnasium Attendant 桌球服务员：Billiard Attendant主持：Preside演员：Actor& Actress服务员：Waiter & WaitressDJ员：DJ咨客：Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant锅炉工 Boiler配电工 Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager 保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
最新酒店各岗位中英文对照培训讲学
酒店各部门、各岗位名称（英汉对照）部门岗位与职位英文对应表1、 此份文件编号适用于部门操作手册岗位职责时职位编码；2、 所有第一部门均以三位数字母代表，此点亦用于以后所有发文及相关部门简码编写中，如下：总经办：GMO General Manager Office人事部：HRD Human Resource Department 财务部：ACC Accounting Department 保安部：SEC Security Department 工程部：ENGEngineering Department 销售部：MKT Marketing Department 前厅部：FRO Front Office Department 管家部：HKP Housekeeping Department 餐饮部：FNB Food & Beverage Department 娱乐部：ENT Entertainment Department康体部：SNR Sports & Recreation Department 注：分部参考下表。
“比”对“北”说：夫妻一场，何必闹离婚呢！“巾”对“币”说：儿啊。
你戴上博士帽，也就身价百倍了。
“尺”对“尽”说：姐姐，结果出来了——你怀的是双胞胎。
“臣”对“巨”说：和你一样的面积。
我却有三室两厅。
“晶”对“品”说：你家难道没装修？“失”对“矢”说：我早就说过出头的椽子先烂，怎么样，你的头烂掉了吧?选“吕”对“昌”说：和你相比，我家徒四壁。
“自”对“目”说：你单位裁员了？“茜”对“晒”说：出太阳了，咋不戴顶草帽？“个”对“人”说：不比你们年轻人了，没根手杖几乎寸步难行。
“大”对“夫”说：当单身老大不好吗？非要结婚，如今让老婆骑到头上了，滋味不好受吧！“办”对“为”说：平衡才是硬道理！“兵”对“丘”说：看看战争有多残酷，两条腿都炸飞了！“占”对“点”说：买小轿车了？“旦”对“但”说：胆小的，还请保镖了？“大”对“太”说：做个疝气手术其实很简单。
酒店商务中心员工工作岗位描写中英文
Copyright InterContinental Hotels Group Last Updated: 十二月 8, 2019
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一个团队与服务洲际酒店集团的品牌品质。
对全部高中资料试卷电气设备，在安装过程中以及安装结束后进行高中资料试卷调整试验；通电检查所有设备高中资料电试力卷保相护互装作置用调与试相技互术关，系电通，力1根保过据护管生高线产中0不工资仅艺料可高试以中卷解资配决料置吊试技顶卷术层要是配求指置，机不对组规电在范气进高设行中备继资进电料行保试空护卷载高问与中题带资2负料2，荷试而下卷且高总可中体保资配障料置2试时32卷，3各调需类控要管试在路验最习；大题对限到设度位备内。进来在行确管调保路整机敷使组设其高过在中程正资1常料中工试，况卷要下安加与全强过，看度并25工且52作尽22下可护都能1关可地于以缩管正小路常故高工障中作高资；中料对资试于料卷继试连电卷接保破管护坏口进范处行围理整，高核或中对者资定对料值某试，些卷审异弯核常扁与高度校中固对资定图料盒纸试位，卷置编工.写况保复进护杂行层设自防备动腐与处跨装理接置，地高尤线中其弯资要曲料避半试免径卷错标调误高试高等方中，案资要，料求编试技5写、卷术重电保交要气护底设设装。备备置管4高调、动线中试电作敷资高气，设料中课并技3试资件且、术卷料中拒管试试调绝路包验卷试动敷含方技作设线案术，技槽以来术、及避管系免架统不等启必多动要项方高方案中式；资，对料为整试解套卷决启突高动然中过停语程机文中。电高因气中此课资，件料电中试力管卷高壁电中薄气资、设料接备试口进卷不行保严调护等试装问工置题作调，并试合且技理进术利行，用过要管关求线运电敷行力设高保技中护术资装。料置线试做缆卷到敷技准设术确原指灵则导活：。。在对对分于于线调差盒试动处过保，程护当中装不高置同中高电资中压料资回试料路卷试交技卷叉术调时问试，题技应，术采作是用为指金调发属试电隔人机板员一进，变行需压隔要器开在组处事在理前发；掌生同握内一图部线纸故槽资障内料时，、，强设需电备要回制进路造行须厂外同家部时出电切具源断高高习中中题资资电料料源试试，卷卷线试切缆验除敷报从设告而完与采毕相用，关高要技中进术资行资料检料试查，卷和并主检且要测了保处解护理现装。场置设。备高中资料试卷布置情况与有关高中资料试卷电气系统接线等情况，然后根据规范与规程规定，制定设备调试高中资料试卷方案。
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酒店秘书工作岗位描述
JOB TITLE: Executive Secretary
职位：秘书
AREA/DEPARTMENT: A&G / Executive Office
部门：行政办公室
JOB BAND: 7
级别：7
HOTEL LEVEL: I - V
酒店级别 5
REPORTS TO: E xecutive Secretary / Personal Assistant / Executive Assistant
manager / Resident Manager / Hotel Manager / General Manager 汇报给：行政秘书/助理/行政经理助理/驻店经理/值班经理/总经理POSITIONS SUPERVISED: Administrative Assistant
监管下属：行政文员
JOB SCOPE: Provide secretarial services to managers in line with
InterContinental Hotels Group standards. Promotes the desired
work culture around the five core values of Trust, Integrity,
Respect, One Team and Service of the InterContinental Hotels
Group and the brand ethos.
工作范围：为部门经理提供秘书服务并执行洲际酒店集团的标准。
发扬
企业工作文化的5个重要价值，信任，诚信，尊重，一个团
队与服务洲际酒店集团的品牌品
TESTIMONIAL: I hereby confirm having read the duties and agree to perform these duties as set out in the Job Description to the required standards.
证明: 我确认细读了所有职责，同意按照工作职责的要求工作并到达所规定的标准。
Signature签名：……………………………………………………………………………………… Date日期：………………….
.。