2014年双语管理学答案

1. Filling the follow blanks (20 points)

1. 1. Competitors are an organization’s opponents in the external environment.(竞争

对手是一个组织在外部环境的反对者）An organization’s Intertype competitors are distinctly different and competing organizations.

2. Three general skills are need for effective management performance. （有效的管理需要三种基本技能）They are human, technical , conceptual skills.

good, bad, right, and wrong.（指的是行为的原理，区分好的，坏的，正确的和错误的）

4. Techniques for forecasting resource （预测资源技术）are hunches, Market surveys, time-series, and economic model.

5. Five aspects that differentiate jobs are（区分工作的五个方面）Work pace, job repetitiveness, skill requirements, methods specification, and required attention.

6. Five more widely used departmentalization bases are （五个广泛使用的部门化基地是）functional, Process , product, customer, and geographic .

7. Contemporary organization design theory can be divided into two categories of opinion.（现代组织设计理论可以分为两类意见）They are Universalistic approach and contingency approach.

略当中的一个）

（三个条件

确定控制功能的有效性）are

technical level, and the strategic level.

12. The three tasks of world class managers（世界顶级管理者的三个任务）: managing work and organizations,

13.Three important situational dimensions assumed to

（三个重要的情境维度被认为影响领导效能）:

14. Five key steps in developing a quality control system（开发一个质量控制系统的五个关键步骤）

quality review program, build commitment to quality,

: policy, information,

engineering and design,

16. Job depth refers to（工作深度指的是）

discretion or control over the job.

17. Strategy involves the selection of missions, and appropriate courses of action to achieve theses objectives.（战略涉及任务选择）

18. Richard Hackman has identified five core dimensions that provide enrichment for jobs.（rh variety, task

identity, task significance, autonomy, and

19. ___P/OM_______ goes well beyond manufacturing operations involving the assembly of products. （远远超出了涉及产品的装配制造业务）It also covers the operation of banks, transportation companies, hospitals and clinics, school systems, insurance companies, and high-technology firms.（它还包括银行，经营运输公司，医院和诊所，学校系统，保险公司，和高科技公司）

20. Contemporary organization design theory can be divided into two categories of opinion. （现代组织设计理论可以分为两类意见）The second category of opinion states that the situation. This category is

______.

⒉Identifying True or false of the following sentences (20 points)

Please write you answer into the following table

1. Mintzberg found that managers regardless of the type of organization or the level in the organization perform similar role(明茨伯格发现管理者不论什么类型的组织或组织中的水平发挥类似的作用)T

2. Social responsiveness has occurred when a business has met only its economic and legal responsibilities.(社会反应发生时，企业只见过它的经济和法律责任。)F

3. Feedback favorably affects performance.(反馈绩效对表现产生影响）T

4. The decision-making process begins with identification of decision criteria.（决策过程始于决策标准的鉴定）F

5. Most individuals make decisions based upon incomplete information.（大多数人做出基于不完全信息的决定）T

6. Nominal group technique allows individuals to operate independently.（名义群体法允许个人独立操作）T

7. No one should be held responsible for something over which he or she has no authority.没有人应对他而言没有权威的东西负责）T