导游英语(第二版) 电子教案Chapter 3 On-the-way Introduction

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英语导游实务教程2

英语导游实务教程2

Itinerary
The matters needing attention
• Tour title • Tour code • Day-to-day events/cities/duration • Descriptive account of the tour • Relevant information
Lecture 2
Travel Schedule & Preparation for Meeting the Tour Group
New words and Expressions
consult (with) sb. about sth. consult sb.
✓ 如果你想减肥,你应该向医生咨询。 If you want to lose weight, you should consult a doctor.
The local tour arrangements is upmost important before taking a tour. So the local guide should confirm it with the tour leader before starts a journey.
✓ Maybe I should set aside just an hour a day to review lessons.
– 或许,我应该每天留出一小时时间复习功课。
He also should inform the whole group of the changes.
If there are differences between the schedule provided by the local agency and that of the tour leader, the local guide should consult with travel agency. They should clarify the reasons of difference and try to achieve a mutual satisfaction.

导游接待英语教学大纲

导游接待英语教学大纲

《导游接待英语》课程教学大纲一、课程基本信息1.课程编号:090213382.课程名称:导游接待英语3.英文名称:English for Tour Guides4.课程简介:该课程在于使学生了解导游服务的基本内容,包括导游“吃、住、游、购、娱”全程服务标准、欢迎词、欢送词、线路设计、途中讲解、景点讲解等;同时教授了问答法、分段讲解法、虚实结合法、制造悬念法等10种景点讲解方法,加深学生对导游业务知识的了解,培养学生跨交际能力。

导游接待英语这门课程使用《导游情景英语》这一教材,教材分为10个单元,每个单元分为3个小部分,包括背景知识介绍、对话和例句分析。

全书附有光盘、听力文本和参考答案,便于学生课后操练,巩固学习成果。

该课程是一门实用性很强的课,学生通过学习不仅提高口语,能进行简单的涉外导游工作,同时扩大知识面,不断完善认知结构,为学习专业课程和从事涉外导游工作奠定基础。

二、课程说明1.教学目的和要求:1).培养学生的基本知识。

了解并掌握涉外导游的基本知识体系。

2).培养学生的基本技能,掌握涉外导游基本用语,能在今后的涉外导游工作中熟练的运用。

2.先行课程:无3.周课时、总学时:2/324.开课学期:第三学期5.教学方法:讲授、情景再现。

6.考试方法:考勤占10%、平时作业20%、课堂表现20%、期末考试占50%。

7.实验、实习、作业:课堂讨论、对话。

8.教材:《导游情景英语》,牛百琳,高等教育出版社,2010。

9.教学参考资料:《涉外导游零起点》,刘哲,何琳,天津科技翻译出版社,2009.《涉外导游英语》,梁悦,蔡龙文,北京师范大学出版集团,2010.《导游英语》,朱华,高等教育出版社,2010.三、课程内容与教学要求Unit 1 Meeting the Tour Group一、教学要求:掌握基本的导游接站基本英语用语、欢迎词,并在实际工作中熟练运用。

二、教学重点:Know-how for Tour Guides of meeting the tour group教学难点:Welcome speech三、授课时数:理论4学时四、教学内容:Unit 1 Meeting the Tour GroupPart A Know –how for Tour Guides1、Preparations for Meeting the Tour Group2、Meeting Tourists at the Airport3、Additional Tips Tour GuidesPart B Listening ComprehensionSection 1 The Temple of EarthSection 2 The Tian’anmen SquarePart C Welcome SpeechWelcome Speech by the Local GuidePart D Situational DialoguesThe Great WallPart E Introduction to Tourist SitesThe Former Imperial PalacePart F Optional Exercises1.Translation2.ABC About the Chinese CultureUnit Five Hotel Check‐in—Travel in Anhui一、教学要求:掌握入住酒店的基本用语,在实际工作中熟练运用。

《导游英语》(第二版) 电子教案 Chapter 5 Checking in the Hotel

《导游英语》(第二版) 电子教案 Chapter 5 Checking in the Hotel
without__fu_l_fi_ll_in_g__th_e__b_a_s_ic_r_e_q_u_i_re_m__e_n_ts_;
• (2) She should help the Brown’s
_c_h_e_c_k__in__th_e__h_o_te_l_________check in the
hotel; • (3) She should ask the bellman to
导游实务
Additional Tips for Tour Guides
• Guiding Service after Check-in
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A guide should offer the following services to tourists when he takes tourists to the hotel:
导游实务 • (1) Miss. Lin Juan should negotiate with the
hotel manager and demand that the rooms conform to the terms specified in the contract.
• (2) If the manager agrees that the double rooms replace the single rooms or pay the Brown’s some money as the settlement, she should consult with the Brown’s to see if they are willing to compromise.
v.规定, 保证 v.打乱, 打扰
Proper Nouns

导游英语(第二版) 电子教案Chapter 4 Introduction of Tourist Sites

导游英语(第二版) 电子教案Chapter 4 Introduction of Tourist Sites

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1. Listen carefully, and fill in the words or phrases you have heard.
• (1) The sightseeing tempo should vary according to the contents of sightseeing. A
specific situation.
• (4) A guide should advise tourists of the best time to appreciate the scenes, and to view the scenes from
___th_e__b_e_st_a_n_g_l_e_a_n_d__d_is_t_a_n_c_e___.
• 2. Introduction for Different Tourists针对不同游客的讲解方法
• 3. Introduction at Different Stages of Travel旅行不同阶段中的讲 解
• Part B Listening Comprehension 导游听力训练
• Yin Ruins殷墟
on the sites.
2. Introduction for Different Tourists
导游实务
• Miss Liao Yaping and Wei Xing have been assigned to show the Brown’s around in Henan. As a senior guide, she advises Wei Xing, a new guide how to treat different tourists and offer different guiding service accordingly.

《导游英语》课程标准

《导游英语》课程标准

《导游英语》课程标准一、课程性质该课程从培养实际应用型人才的总体目标出发,结合学生毕业后的工作实际,通过介绍旅游和日常生活中所需的常用英语词汇、术语、句型等语言材料及文化背景知识,力求向学生提供其将来作为在英语环境中工作的外语导游员所需要的专业英语知识和技能,培养学生使用旅游英语的交际能力。

学生学完该课程后应该熟练掌握涉外导游英语表达方式,应能够熟悉涉外导游工作中的各个环节,掌握有关旅游专业的基本知识和服务技能,体现较强的专业实用价值,在此基础上提高其英语的使用和交际能力,能准确清晰的给外国游客用英语讲解各个旅游景点,主要包括旅游各个环节中的常用英语,比如交通、入住、餐饮、观光、购物、休闲、投诉、应急等旅游中最常遇到的诸环节。

二、参考学时88学时;三、课程目标1)在学生已有的英语基础上,继续培养较强的旅游接待服务的听说和自我表达能力,结合本土旅游需求,能进行一般性的景点介绍和其他涉外服务。

2)学生基本掌握“吃、住、行、游、购、娱”六大旅游要素所涉及的旅行社、宾馆专业知识。

3)在专业知识学习的同时,提高学生对英语构词和本土文化的应用与表现能力。

4)在教学中注意对学生进行爱祖国、爱家乡的德育渗透,认识中西方的文化差异。

四、设计思路围绕任务进行训练,创设仿真模拟情境,以任务引领教学,按照“以能力为本位,以职业实践为主线,以项目课程为主体的基于工作过程的课程体系”的总体设计要求,以工作任务为中心构建的工程项目课程体系。

采取以学生为主的BTEC教学理念,激发学生的参与意识,学生成为整个教学活动的主体,学生通过仿真演练、角色扮演、分组学习进行各种具体导游活动的策划、组织与实施。

教师的角色从以课堂教学为主转向以指导为主,包括创设仿真情境、设置课业、指导学生演练、监控学生活动等。

依据工作任务完成的需要、高等职业院校学生的学习特点和职业能力形成的规律,按照“学历证书与职业资格证书嵌入式”的设计要求确定课程的知识、技能等内容。

2017春季导游英语教案

2017春季导游英语教案

导游英语课程教案1.课程定位与内容课程定位:《导游英语》课程为专业任选课,授课对象为英语专业三年级学生。

课程职业性强,计划为有意向从事导游行业工作的学生提供行业基础知识并培养他们的专业技能。

由于三年级学生已经具有一定听说读写的基本技能,所以本课程的教学目标应集中在英语导游相关职业知识及职业技能的培训上,以导游工作基本过程为导向来组织教学过程,尤其应该通过大量的情景模拟练习来帮助学生掌握涉外旅游活动中“吃、住、行、游、购、娱”六大环节的工作过程,获得、巩固相关的从业技能。

课程内容:教材:《导游英语实用教程》天津大学出版社,2010年4月,刘丽莉主编该教材共分三个部分:Service Procedure(导游服务步骤); Chinese Culture(中国文化); Tourist Attractions(旅游景点)。

根据教材、课程目标及实际情况教学内容主要分为两大块:基础理论知识及实际操作。

基础理论部分以教师讲授为主,主要涉及导游服务相关基础知识。

实际操作部分以学生小组活动为主要形式,学生需对设定的旅游目的地开展模拟导游活动。

教学重点:致欢迎词、酒店安排、旅行安排、景点介绍、饮食文化、节日文化、特产、致欢送词、解决投诉问题。

教学难点:中西文化差异,知识覆面广,表达能力要求高。

2.本堂课的教学目标帮助学生掌握旅游线路设计的要素及规则,让学生通过学习,能够设计出完整合理的旅游线路。

3.教学方法及手段(任务型&情景法)课程主要分为理论知识讲解和实践技能操作两部分。

理论知识部分主要以教师讲解形式为主涵盖导游必备素质、基本服务要求、导游职责、行程安排、中国传统文化知识介绍等内容,实践操作部分将对学生进行分组,要求学生以小组展示的方式对规定省市的旅游线路进行设计及讲解。

模拟实践课以练为核心,结合任务型教学法和情景法的教学理念,以幻灯片和视频短片为切入点,声音、图像辅助的多媒体教学手段具有较好的带入性,能够激发学生的学习兴趣,更好的参与到课堂活动中。

最新导游英语教学课件

最新导游英语教学课件

Are all meals included in the price?
Breakfast and dinner are included in the price.
Ⅱ. Dialogue Learning
• China Travel Service • Good morning… Can I help you? • travel brochure • bus tour • What is the price of … • coach • see some sights / enjoy the landscape
We have two tours each week, leaving on Tuesday and Friday mornings.
The whole tour takes four days and three nights.
The coach leaves at 7:30 a.m. in front of the company. The drive takes six hours, with three stops to see some sights.
What about the hotel
accommodation s?
You’ll be staying at the Holiday Inn. It’s a three-star hotel with three restaurants and a swimming pool.
Ⅰ. Information consulted & Useful Sentences
The second day you’ll take a fiveday city tour. In the afternoon you’ll enjoy the landscape by water.

英语导游教程答案

英语导游教程答案

英语导游教程答案【篇一:导游英语课后习题】1.国内航线 domesticflight2.海关手续 customsformalities3.手提行李 hand luggage4.航班号flightnumber5.免税商店 duty-freeshop6..旅客联passenger coupon7.行李认领牌baggage claim card8.入境签证 entry visa9.软卧soft berth10.旅客通道 passenger route1. 海关行李申报单customs luggage declaration form2.非随身载运行李unaccompanied baggage3.行李过磅处luggage check-in counter4.停车场 parkingarea5.转机旅客transfer passenger6.机场问询处airport inquires7.旅游团领队tour leader8.时差time difference9.禁烟室non-smoking room10.接待计划reception program1.有朋自远方来,不亦乐乎!what a great joy it is to have friends from afar.2.我的职责就是为你铺平道路,回答你提出的任何问题和尽我所能地帮助你。

my job is to smooth your way, answer any questions you have and assist you in whatever way i can.3.相互访问是旅游业的真正目的,这将使我们的人民更接近,并促进世界和平。

mutual visits are the real aim and object of tourism and it will bring people closer and promote peace in the word.4.我将确保你们有充足的时间轻松轻松。

外研社新职业英语(第二版)行业篇 旅游英语2教学课件Unit 3

外研社新职业英语(第二版)行业篇 旅游英语2教学课件Unit 3
A. _____h_a_i_r_d_r_y_e_r_____ B. _____r_e_f_ri_g_e_r_a_t_o_r___ C. _____s_a_f_e_t_y__b_o_x____ D. ________t_o_w__e_l_____ E. ______s_l_ip_p__e_r_s_____ F.S_h__a_m__p_o_o_/_b__a_t_h__ro__om
Home
旅游 英语 Unit 3 Hotel Service
Reading A
Task 1 Work with your partner. Try to list some world-famous hotels.
Home
旅游 英语 Unit 3 Hotel Service
Reading A
Burj Al Arab Hotel When the Burj Al Arab Hotel opened in 1999, a British journalist enjoyed a marvelous time there and said that she had never before experienced such high quality service. As she was trying to write a report about the hotel, she could find no word to describe it. Finally, she ranked it as the only seven-star hotel in the world. Since then, this free advertisement has spread all over the world. The Burj Al Arab is part of The Jumeirah Beach Resort, situated 17 kilometers south of the city of Dubai, a dynamic city and the second largest emirate in The United Arab Emirates. Dubai is famously known as the entertainment capital of the Middle East attracting party lovers from all over the world, especially those who are wealthy enough to splash out on the most expensive bars and clubs in the city. The Burj Al Arab Hotel is the most luxurious hotel in Dubai.

全新版大学英语(第三册)第二版电子教案Unit3

全新版大学英语(第三册)第二版电子教案Unit3
Detailed Reading
Unit 3 Security
Before Reading Global Reading Detailed Reading After Reading Supplementary Reading
Terrorist Attacks on Sept. 11, 2001
Wherever you were in lower Manhattan before September 11th, 2001, two buildings dominated the Detailed Reading landscape. Critics said the World Trade Center towers didn’t relate to their surroundings and weren’t especially pleasing in design. But the fact is that they were big, undeniably and frighteningly so, and a walk across the plaza in summer months could make your head reel. On February 26, 1993, the World Trade Center complex was rocked by an explosive device left in one of the underground parking lots; six people were killed and over a thousand injured.
Unit 3 Security
Before Reading Global Reading Detailed Reading After Reading Supplementary Reading

《导游英语》(第二版) 电子教案 Chapter 9 The First Aid

《导游英语》(第二版) 电子教案 Chapter 9 The First Aid
v.冲洗;漂洗 n. 夹板;藤条
• sunstroke • excessive
分的
• dizziness • nausea • vomit • delirious
不省人事的
• coma • unbutton
n.中暑 adj.过多的, 过
n.头昏眼花 n.反胃;恶心 n. v.呕吐 adj.神志昏迷的,
• (3) Place thick dressing on the wound and bind it tightly with a bandage.
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• (4) Before binding, rinse the wound first, and then wrap it up gently, tying the knot away from the wound.

Part A: Know-how for Tour Guides
New words
• authority • prescribe • symptom • fracture • tourniquet • Dressing
敷料) • rinse • splint
导游实务
n.权威;权力 v.开处方, 开药 n.症状;征兆 v.骨折;断裂 n.止血带;压脉器 n. 敷在伤口的(
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• The symptoms include excessive sweating, thirst, dizziness, ringing in the ears, and nausea. The patient may also vomit and develop a fever. In the case of a serious sunstroke, the patient may be delirious or in a coma.

《导游英语》(第二版) 电子教案 Chapter 6 Foods and Beverages

《导游英语》(第二版) 电子教案 Chapter 6 Foods and Beverages
• If tourists have special requirements on food before they have dinner, the guide should help handle the case, but tourists will bear the extra expense.
2. Listen again and answer the following
questions.
导游实务
• 1. How does the guide handle the problem if the meals do not conform to the standard?
• The guide should request a change of the meals according to the standard specified in the contract, or ask for the compensation.
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1. Listen carefully, and fill in the words or phrases you have heard.
• (1) Generally speaking, restaurant agrees to change food if it gets the notice
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2. Listen again and answer the following questions.
导游实务
• 1. Do you think the guide should encourage tourists to eat local foods? Why?

导游英语Chapter 3 English at the Hotel

导游英语Chapter 3 English at the Hotel
• R: Yes, that’s right. • G: Here are the completed registration forms. • R: Thanks. May I see your ID cards, please? • G: Certainly. • (The guide and the tourists show their ID cards to
facilities of the hotel; • Help the tour leader put the room numbers
on the luggage and have the luggage sent to the rooms as soon as possible, after the luggage arrives at the hotel;
Situation I
• G: Sure. Thank you. By the way, the rate of the rooms is 180 Yuan per room per night. That is 60 Yuan per person per night. Is that right?
• rate
n.
• assistance
• laundry
• bell boy
入住登记 n. 接待员 vt. 预订 n. 预订 vt. (时间的)预定、安排
结账离店 填写 n. 登记 价格;费用;比率 n. 帮助,协助 n. 洗衣店;要洗的衣服;洗好的衣服 行李员
Situation I ---- Notes
group, please? • 请您填写团队入住登记表,好吗? • You can make IDD calls and send faxes or telegrams
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3
教学内容
• Part C On-the Way Introduction途 中讲解
• On the Way from Jinan to Qufu 济南到曲阜途中讲解
• Part D Situational Dialogue情景对 话
• Confucius Temple孔庙
• Part E Introduction to Tour教is学t 内容 Sites景点讲解
• I shall amuse them with something interesting and significant. For example, have on-bus games, sing local tunes, or even teach them to sing some folk songs.
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• 2. What do you announce to the tourists at end of the day when you come back to the hotel?
• I shall make announcement of the arrangement of the next day, including the morning call, time for breakfast, time and place of departure and others.
• (6) Provide additional insights to the places of interest or tourist sites to
further ___im__p_r_es_s__to_u_r_i_st_s_________
on the way home.
2. Listen again and answer the following
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• 2. Why should a guide add more short introductions on the way back home even after the travel is over?
• He can have more introductions of some places of interest that tourists have visited in order to further impress them.
• 2. Introduction on the Coach巴士 讲解
• 3. Introduction Proficiency for a tour guide导游讲解技能
• Part B Listening Comprehension 导游听力训练
• Baotu Spring 趵突泉
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导游实务
• A guide should use different styles of the language and words so as to cater to tourists from all walks of life;
• A guide should to ensure that the content of commentary conform with what tourists are sightseeing;
导游实务
Additional Tips for Tour Guides
• Introduction Proficiency for a tour guide
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• To be an excellent tour guide, it is very important to have a good command of the guiding skills. A guide may adopt different methods of introduction based on the categories of places of interest and the traveling situation at tourist sites. A good introduction always caters to the needs of tourists who have different backgrounds and the purpose of travel.
导游英语
第二版
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Unit Three
On-the-way Introduction
Travel in Shandong 途中讲解—山东导游
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教学内容 • Part A Know-how for Tour Guides
导游实务
• 1. On-the -way Introduction途中讲 解
_______p_ro_m__o_te__fr_ie_n_d_s_h_i_p___ between
tourists;
• (5) Make a summary of
the___s_ig_h_t_s_e_e_in_g__a_ct_i_vi_ti_e_s_____ on
suitable occasions when the tour is over;
• (3) A guide is not permitted to talk about something superstitious or obscene;
• (4) A guide is not allowed to discriminate the religion, customs and habits of the ethnic groups.
2. Introduction on the Coach
导游实务
• As a senior guide Mr. Shen Guo attaches great importance to the presentation on the coach. He gives more suggestions to Miss Chen Xiaoqing about the know-how of introduction on the coach.
Suggestions:
导游实务
• (1) A guide should not talk with the driver and let tourists alone on the coach;
• (2) A guide should not harm to the inte nation;
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1. Listen carefully, and fill in the words or phrases you have heard.
• (1) Inform tourists of
___t_h_e_it_in_e_r_a_r_y_o_f_t_h_e_d_a_y____;
• (2) Introduce the
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• A guide should always keep in the mind the basic requirements when he introduces the places of interest.
• A guide should choose an appropriate location for introduction;
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2. Listen again and answer the following
questions.
导游实务
• 1. What can you do to liven up the atmosphere and enhance the friendship among the tourists on the coach?
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1. Listen carefully, and match the information in column A with that in column B(There are two extra items in column B).
Column A
1. talk with 2. have on-bus games 3. make shopping tip
New words
导游实务
• superstitious • obscene • discriminate • ethnic • commentary • passion • humorous
adj.迷信的 adj.淫秽的, 猥亵的 v.歧视;区别 adj.种族的 n.导游词;解说词 n.激情,热情 adj.滑稽的,诙谐的
Proper Nouns
• Jinan Overseas Travel Service济南 海外旅行社
1. On- the-way Introduction途中讲解导游实务
• Miss Chen Xiaoqing is a new guide of Jinan Overseas Travel Service. She is assigned to take the Brown’s around Jinan. After she studies the reception program Mr. Shen Guo advises her how to escort tourists an on-the-way.
___l_o_c_a_l _c_u_s_to_m__s______ and scenery on
the way;
• (3) Briefly introduce the tourist
_____d_e_st_in__at_io__n___________;
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