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Customer Concern Code
"A02","Reception Quality" "A04","Audio Sound Quality" "A06","Speaker Troubles" "A07","Other Audio Troubles" "A16","CD Player Troubles" "A17","Cassette Player Troubles" "A18","Family Entertainment System Troubles" "A25","Automatic Speed/Cruise Control - Engagement" "A26","Automatic Speed/Cruise Control - Disengagement" A02 A04 A06 A07 A16 A17 A18 A25 A26 收音机接收质量 音响声音质量 扬声器故障 其它音响故障 CD机故障 磁带机故障 车载娱乐系统故障 启动巡航故障 解除巡航故障 巡航系统不能保持定速/巡航系统不能定速 喇叭故障 指南针/温度计故障 车速表故障 胎压监测系统故障 里程电脑/导航系统故障 卫星数字音响接收系统故障 车载电话故障 点烟器/车载电源故障 线路故障 管理/维护/误组装 车身面板凹陷 不正确安装/车身门板安装不到位 车身面板开启困难/门板开启困难 保险杠凹陷 保险杠不正确安装 铰链异响/门板/车门铰链异响 车身面板关闭困难/门板关闭困难 其它车身饰板故障 门饰板的松动/不正确安装/弯曲/起褶 门饰板的/门饰板开裂 门饰板的退色/掉色 门饰板的鼓包/气/起泡/剥落 门饰板的开焊/缝 仪表台/仪表板的松动/不正确安装/弯曲/起褶 中央控制台的松动/不正确安装/弯曲/起褶 塑料件/外部装饰件腐蚀 塑料件/外部装饰件松动或丢失 塑料件/外部装饰件不正确安装或调整 车轮/轮毂盖问题 其它外部装饰件故障 其它保险杠故障 车顶内衬松动/不正确安装/弯曲/起褶 地毯的松动/不正确安装/弯曲/起褶 行李箱内饰松动/不正确安装/弯曲/起褶 内部异味/车内异味 仪表台/仪表板的破损/ /裂纹
Customer Concern Code
"B82","Faded,Discoloured- IP/Dashboard" "B84","Blistered/Bubbled/Peeled - IP Dashboard" "B85","Glovebox Door Gaps,Fits Poor, Difficult to open/close" "B91","Tears, Snags, Cracks - Centre Floor Console" "B92","Faded, Discoloured - Centre Floor Console" "B94","Blistered/Bubbled/Peeled - Centre Floor Console" "B95","Other Instrument Panel/Console Troubles" "C01","A/C Slow to Cool" "C02","A/C Not Cold Enough" "C03","Heater-Slow to Heat" "C04","Heater-Not Hot Enough" "C05","A/C Does Not Work" "C07","Heater-Does Not Work" "C09","Heater, Defroster or A/C Noise" "C12","W'Shield Defrost/Defogging Does Not Work" "C15","Side Window Defrost/Defogging Does Not Work" "C19","Register/Vent Adjustment Troubles" "C20","Other Temperature Control Troubles" "C21","windshiled slow to clear/uneven clearing" "C22","Side window slow to clear/uneven clearing" "C23","Back window defrosting/defogging troubles" "C24","A/C Water Leak/Condensation Troubles" "C25","Dead Battery" "C26","Weak or Low Electrical Power" "C27","Power Supply Troubles" "C30","A/C heater/defroster odor" "C50","Other Steering/Handling and Ride Troubles" "D02","Engine Would Not Start" "D03","Engine Difficult or Slow to Start" "D10","Engine Idles Too Slow" "D11","Engine Idles Too Fast" "D13","Engine Idles Rough" "D21","Engine Stalls" "D35","Excessive Fuel Consumption" "D36","Engine Hesitates/Surges When Accelerating" "D41","Engine Hesitates/Surges At Steady Speed" "D42","Poor Performance/Lacks Power" "D50","Other Engine Troubles" "E19","Engine belt slipping/squealing" "E20","Engine belt off/frayed/coming apart/broken" "E23","Engine Overheats/Radiator Troubles" "E26","Excessive Oil Consumption" "E29","Check Engine Light troubles" "E40","Electronic Module Troubles" "E41","Unusual exhaust system odor" "E42","Unusual exhaust system noise" B82 B84 B85 B91 B92 B94 B95 C01 C02 C03 C04 C05 C07 C09 C12 C15 C19 C20 C21 C22 C23 C24 C25 C26 C27 C30 C50 D02 D03 D10 D11 D13 D21 D35 D36 D41 D42 D50 E19 E20 E23 E26 E29 E40 E41 E42 仪表台/仪表板的褪色/掉色 仪表台/仪表板的鼓包/气泡/剥落 手套箱盖缝隙/不正确安装/打开关闭困难 中央控制台破损/ /裂纹/开裂
中央控制台褪色/掉色 中央控制台的鼓包/气泡/剥落 其它仪表台/中央控制台故障 空调制冷太慢 空调冷度不够 暖风制热太慢 暖风热度不够 空调不工作 暖风不工作 空调或暖风运转时有噪音 风挡玻璃除霜/除雾功能失效 侧窗玻璃除霜/除雾功能失效 风口调整故障 其它温度控制故障 前风挡缓慢/不均匀清洁 侧窗缓慢/不均匀清洁 后窗除雾故障 空调漏水/压缩机故障/空调排水故障 电瓶失效 电量弱或电量低 供电故障 空调/加热/除雾异味 其它转向/操控/驾乘问题/故障 发动机不能起动 发动机起动困难或起动慢 发动机怠速过低 发动机怠速过高 发动机怠速不稳 发动机灭火 过高的燃油消耗/油耗过高 加速时发动机反应迟滞 稳定车速时发动机发应迟滞 功率不足/整体性能下降 其它发动机故障 发动机皮带打滑/异响 发动机皮带脱落/断裂/干涉磨损 发动机过热/水箱故障 过高的机油消耗 发动机故障灯亮 电控单元故障 排气系统异味 排气系统噪音
"A27","Automatic Speed/Cruise Control Doesn't Maintain Consistent Speed" A27 "A34","Horn Troubles" "A35","Compass/thermometer troubles" "A37","Speedometer Troubles" "A40","Tyre Pressure Monitoring Troubles" "A59","Trip Computer/Navigation System troubles" "A60","Satellite Digital Audio Rec Sys Troubles" "A86","Cellular Phone Troubles" "A87","Cigarette Lighter/Powerpoint Troubles" "A88","Wiring Troubles" "A99","Administrative/maintenance/Байду номын сангаасisbuilt" "B01","Body panel dents, dings" "B02","Body panel fits poorly" "B05","Body panel hard to open" "B06","Bumper Dents, Dings" "B07","Bumper Fits Poorly" "B09","Body panel/hinge squeak/rattle" "B15","Body panel hard to close" "B19","Other Body Panel Troubles (coded sheet metal)" "B43","Loose, Poor Fit, Warped, Wrinked - Door Panel" "B44","Tears, Snags, Cracks - Door Panel" "B45","Faded,Discolored - Door Panel" "B47","Blistered/Bubbled/Peeled - Door Panel" "B50","Split Seams - Door Panel" "B53","Loose, Poor Fit, Warped, Wrinkled IP/Dashboard" "B54","Loose,Poor Fit,Warped,Wrinkled-Centre Floor Console" "B62","Mouldings,Exterior Trim Corroded" "B63","Mouldings, Exterior Trim Loose.Missing" "B64","Mouldings, Exterior Trim Poorly Aligned or Fit" "B65","Wheel/Hubcap troubles" "B66","Other Exterior Trim Troubles" "B69","Other Bumper Troubles" "B73","Loose, Poor Fit, Warped, Wrinkled -Headliner" "B74","Loose, Poor Fit, Warped, Wrinkled- Carpet/Floor Mat" "B75","Loose,Poor Fit,Warped,Wrinkled-Trunk & Cargo Interior" "B78","Interior Odor" "B81","Tears, Snags, Cracks - IP/Dashboard" A34 A35 A37 A40 A59 A60 A86 A87 A88 A99 B01 B02 B05 B06 B07 B09 B15 B19 B43 B44 B45 B47 B50 B53 B54 B62 B63 B64 B65 B66 B69 B73 B74 B75 B78 B81
"A02","Reception Quality" "A04","Audio Sound Quality" "A06","Speaker Troubles" "A07","Other Audio Troubles" "A16","CD Player Troubles" "A17","Cassette Player Troubles" "A18","Family Entertainment System Troubles" "A25","Automatic Speed/Cruise Control - Engagement" "A26","Automatic Speed/Cruise Control - Disengagement" A02 A04 A06 A07 A16 A17 A18 A25 A26 收音机接收质量 音响声音质量 扬声器故障 其它音响故障 CD机故障 磁带机故障 车载娱乐系统故障 启动巡航故障 解除巡航故障 巡航系统不能保持定速/巡航系统不能定速 喇叭故障 指南针/温度计故障 车速表故障 胎压监测系统故障 里程电脑/导航系统故障 卫星数字音响接收系统故障 车载电话故障 点烟器/车载电源故障 线路故障 管理/维护/误组装 车身面板凹陷 不正确安装/车身门板安装不到位 车身面板开启困难/门板开启困难 保险杠凹陷 保险杠不正确安装 铰链异响/门板/车门铰链异响 车身面板关闭困难/门板关闭困难 其它车身饰板故障 门饰板的松动/不正确安装/弯曲/起褶 门饰板的/门饰板开裂 门饰板的退色/掉色 门饰板的鼓包/气/起泡/剥落 门饰板的开焊/缝 仪表台/仪表板的松动/不正确安装/弯曲/起褶 中央控制台的松动/不正确安装/弯曲/起褶 塑料件/外部装饰件腐蚀 塑料件/外部装饰件松动或丢失 塑料件/外部装饰件不正确安装或调整 车轮/轮毂盖问题 其它外部装饰件故障 其它保险杠故障 车顶内衬松动/不正确安装/弯曲/起褶 地毯的松动/不正确安装/弯曲/起褶 行李箱内饰松动/不正确安装/弯曲/起褶 内部异味/车内异味 仪表台/仪表板的破损/ /裂纹
Customer Concern Code
"B82","Faded,Discoloured- IP/Dashboard" "B84","Blistered/Bubbled/Peeled - IP Dashboard" "B85","Glovebox Door Gaps,Fits Poor, Difficult to open/close" "B91","Tears, Snags, Cracks - Centre Floor Console" "B92","Faded, Discoloured - Centre Floor Console" "B94","Blistered/Bubbled/Peeled - Centre Floor Console" "B95","Other Instrument Panel/Console Troubles" "C01","A/C Slow to Cool" "C02","A/C Not Cold Enough" "C03","Heater-Slow to Heat" "C04","Heater-Not Hot Enough" "C05","A/C Does Not Work" "C07","Heater-Does Not Work" "C09","Heater, Defroster or A/C Noise" "C12","W'Shield Defrost/Defogging Does Not Work" "C15","Side Window Defrost/Defogging Does Not Work" "C19","Register/Vent Adjustment Troubles" "C20","Other Temperature Control Troubles" "C21","windshiled slow to clear/uneven clearing" "C22","Side window slow to clear/uneven clearing" "C23","Back window defrosting/defogging troubles" "C24","A/C Water Leak/Condensation Troubles" "C25","Dead Battery" "C26","Weak or Low Electrical Power" "C27","Power Supply Troubles" "C30","A/C heater/defroster odor" "C50","Other Steering/Handling and Ride Troubles" "D02","Engine Would Not Start" "D03","Engine Difficult or Slow to Start" "D10","Engine Idles Too Slow" "D11","Engine Idles Too Fast" "D13","Engine Idles Rough" "D21","Engine Stalls" "D35","Excessive Fuel Consumption" "D36","Engine Hesitates/Surges When Accelerating" "D41","Engine Hesitates/Surges At Steady Speed" "D42","Poor Performance/Lacks Power" "D50","Other Engine Troubles" "E19","Engine belt slipping/squealing" "E20","Engine belt off/frayed/coming apart/broken" "E23","Engine Overheats/Radiator Troubles" "E26","Excessive Oil Consumption" "E29","Check Engine Light troubles" "E40","Electronic Module Troubles" "E41","Unusual exhaust system odor" "E42","Unusual exhaust system noise" B82 B84 B85 B91 B92 B94 B95 C01 C02 C03 C04 C05 C07 C09 C12 C15 C19 C20 C21 C22 C23 C24 C25 C26 C27 C30 C50 D02 D03 D10 D11 D13 D21 D35 D36 D41 D42 D50 E19 E20 E23 E26 E29 E40 E41 E42 仪表台/仪表板的褪色/掉色 仪表台/仪表板的鼓包/气泡/剥落 手套箱盖缝隙/不正确安装/打开关闭困难 中央控制台破损/ /裂纹/开裂
中央控制台褪色/掉色 中央控制台的鼓包/气泡/剥落 其它仪表台/中央控制台故障 空调制冷太慢 空调冷度不够 暖风制热太慢 暖风热度不够 空调不工作 暖风不工作 空调或暖风运转时有噪音 风挡玻璃除霜/除雾功能失效 侧窗玻璃除霜/除雾功能失效 风口调整故障 其它温度控制故障 前风挡缓慢/不均匀清洁 侧窗缓慢/不均匀清洁 后窗除雾故障 空调漏水/压缩机故障/空调排水故障 电瓶失效 电量弱或电量低 供电故障 空调/加热/除雾异味 其它转向/操控/驾乘问题/故障 发动机不能起动 发动机起动困难或起动慢 发动机怠速过低 发动机怠速过高 发动机怠速不稳 发动机灭火 过高的燃油消耗/油耗过高 加速时发动机反应迟滞 稳定车速时发动机发应迟滞 功率不足/整体性能下降 其它发动机故障 发动机皮带打滑/异响 发动机皮带脱落/断裂/干涉磨损 发动机过热/水箱故障 过高的机油消耗 发动机故障灯亮 电控单元故障 排气系统异味 排气系统噪音
"A27","Automatic Speed/Cruise Control Doesn't Maintain Consistent Speed" A27 "A34","Horn Troubles" "A35","Compass/thermometer troubles" "A37","Speedometer Troubles" "A40","Tyre Pressure Monitoring Troubles" "A59","Trip Computer/Navigation System troubles" "A60","Satellite Digital Audio Rec Sys Troubles" "A86","Cellular Phone Troubles" "A87","Cigarette Lighter/Powerpoint Troubles" "A88","Wiring Troubles" "A99","Administrative/maintenance/Байду номын сангаасisbuilt" "B01","Body panel dents, dings" "B02","Body panel fits poorly" "B05","Body panel hard to open" "B06","Bumper Dents, Dings" "B07","Bumper Fits Poorly" "B09","Body panel/hinge squeak/rattle" "B15","Body panel hard to close" "B19","Other Body Panel Troubles (coded sheet metal)" "B43","Loose, Poor Fit, Warped, Wrinked - Door Panel" "B44","Tears, Snags, Cracks - Door Panel" "B45","Faded,Discolored - Door Panel" "B47","Blistered/Bubbled/Peeled - Door Panel" "B50","Split Seams - Door Panel" "B53","Loose, Poor Fit, Warped, Wrinkled IP/Dashboard" "B54","Loose,Poor Fit,Warped,Wrinkled-Centre Floor Console" "B62","Mouldings,Exterior Trim Corroded" "B63","Mouldings, Exterior Trim Loose.Missing" "B64","Mouldings, Exterior Trim Poorly Aligned or Fit" "B65","Wheel/Hubcap troubles" "B66","Other Exterior Trim Troubles" "B69","Other Bumper Troubles" "B73","Loose, Poor Fit, Warped, Wrinkled -Headliner" "B74","Loose, Poor Fit, Warped, Wrinkled- Carpet/Floor Mat" "B75","Loose,Poor Fit,Warped,Wrinkled-Trunk & Cargo Interior" "B78","Interior Odor" "B81","Tears, Snags, Cracks - IP/Dashboard" A34 A35 A37 A40 A59 A60 A86 A87 A88 A99 B01 B02 B05 B06 B07 B09 B15 B19 B43 B44 B45 B47 B50 B53 B54 B62 B63 B64 B65 B66 B69 B73 B74 B75 B78 B81