中英合作商务英语讲解11

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商务英语 unit11

商务英语 unit11

Unit 11 Customer Service
• B: I see. Please go on. • A: What kind of soap do you use? • B: I use P&G. I know your ABC soap, but I don’t
use it. • A: Why? P&G is a little more expensive than
Unit 11 Customer Service
• A: Compared with others, this one is smaller and lighter. What’s more, it uses the most advanced technology, so it is faster and more easily used.
Unit 11 Customer Service
• A: OK, I can give you an explanation. For a JC-340 humidifier, when it is used for the first time, take off the hygrometer from the carton and install it on the nozzle. Then, turn on the cover of the water tank and fill water into it. Switch on the power, the power indicator light will also be turned on, and the humidifier begins to spray. Adjust the flow selector to select the appropriate humidity. Can you operate it now?

最新商务英语口译第11章ppt课件

最新商务英语口译第11章ppt课件

C-E Interpretation (Passage 2)
人均收入与文化产品进出口的相关度高,中国发 展机遇重大。
本句翻译应进行词性转换,相关性高应理解为紧 密相关,即closely related, 机遇重大应为重大机遇,即a great opportunity
C-E Interpretation (Passage 2)
C-E Interpretation (Passage 1)
正如美国学者沃尔夫所言,“文化、娱乐——而不是 那些看上去更实在的汽车制造、钢铁、金融服务业— —正在迅速成为新的全球经济增长的驱动力。” 本句中需要把引言重新译回英文,译文要符合英文的 语言习惯,可使用强调句结构“It’s culture and entertainment——not....that have quickly become the driving force for global economic development. 句中更实在的是指有形的,应译为tangible,驱动力 应译为driving force
其中出口增长最大,导致高收入经济体从1994年出 口值是所有其他国家的11倍,降低到2003年大约 是其他国家的五倍。
本句翻译仍需进行词性转换,出口增长最大可译为 export has seen the greatest increase,后面两个 分句中涉及到倍数关系,译成英文时应避免使用复 杂的从句,因此导致最好译为as a result,两个分 句之间可用对照状语从句连词while连接。
net exporter of cultural products 文化产品净出口国 geographical feature 地域分布 ICIF International Cultrual Industries Fair文博会 go global 走出去 intermediary organizations 中介组织 establish a mature sales network and distribution channels 建立和完善销售网络和发行渠道

国际商务谈判(英文)Unit 11 Check and amend the LC

国际商务谈判(英文)Unit 11 Check and amend the LC
2020/12/11
Unit 11 Check and amend the L/C
4.Demonstrate with practical tactics how to urge the establishment of an L/C and ask for amendment to the L/C. 5.Master the language for urging the establishment of an L/C and asking for amendments to the T/c.
2020/12/11
Unit 11 Check and amend the L/C
Let’s how you have prepared: Task 3
• Open L/C 开立信用证 • Issue L/C 出具信用证 • Check L/C 审核信用证 • Urge establishment of L/C催开信用证 • Extend L/C 延长信用证 • Amend L/C 修改信用证 • Covering L/C 相关信用证 • validity of L/C 信用证有效期 • Stipulation of _L/C 信用证条款
Let’s conclude
• Relative knowledge Introduction.doc • Special terms Key Words.doc • useful expressions Check and amend the
LC.doc • Skills Negotiation Tips.doc • Assignment: Practice with the Cue Card.doc
1.The first message sent out should be a polite one saying the goods ordered have been ready,but the relevant L/C hasn’t reached you yet,or you have received the relative L/C but find some discrepancies in it and ask for amendments to it.

商务英语口译Unit 11 Farewell Party

商务英语口译Unit 11 Farewell  Party

Unit 11 Farewell Party
• Background Knowledge

Farewell party to guests marks the end of the foreigner
customer’s trip. Whatever it is arranged to be, it is of equal
fluently and understand them. • Mr. Wilson and Mr. Parker will leave Guangzhou tomorrow. Li
Hua, on behalf of Guangzhou Textiles Corporation, invites them to the farewell party held for them. • Dialogue One Inviting to dinner • W= Mr. Wilson L= Li Hua • L: Mr., Wilson, you are leaving Guangzhou tomorrow, have you got any plans tonight. • W: Not really. Why? • L: We have prepared a farewell party in your honor.
importance to the welcome party and should be conducted
with sincerity. Therefore, you should be thoughtful and
enthusiastic and try to make the farewell experience
nothing of your table manners. • L: Don’t worry, Mr. Wilson. As for table manners, there is only

商务英语听说教程U11

商务英语听说教程U11
Unit 11 We can make delivery in June
1
Part 1 Practical Listening & Speaking Part 2 Business Speaking Part 3 Listening Practice Part 4 Fun Listening
2 3
4
go through the terms unloaded Transshipment extra charges a direct vessel a firm reply forwarding agent
Unit 11 We can make delivery in June
A Word study
make delivery (12) Which port would you like your goods to be unloaded _______ at? liner space balance (13) Shipment ________ is a load of goods Shipment sent by sea, road, or air, or the give top act of sending them. priority to close the (14) Transshipment ____________ means goods transaction have to be transshipped at consult with go through the terms unloaded Transshipment extra charges a direct vessel a firm reply forwarding agent
(7) The liner space is very difficult _________ to book at the moment.

实用商务英语Unit_11

实用商务英语Unit_11

Letter-1Dear Sirs, We recently attended the International Photographic Exhibition in Cairo and were impressed by the high quality, attractive design and reasonable prices of your cameras. Having since seen your full catalogue, we are convinced that there is a promising market for your products here in the Damascus. If you are not already represented here, we should be interested in acting as your sole agent. As leading importers and distributors of more than 20 years’ standing in the photographic trade, we have a good knowledge of the Damascus market. Through our sales organization, we have good contacts with the leading retailers. We handle several other agencies in non-computing lines and, if our proposal interests you, can supply first-class references from manufactures in Britain. We firmly believed that an agency for marketing your products in Damascus would be of considerable benefit to both of us, and we look forward to learning that you are interested in our proposal. Mr. Salim Abdulla, our Purchasing Director, will be in Birmingham during May and will be pleased to call you if we hear from you positively.Letter-2Thank you for your letter of 5th April and for your comments on our cameras. We are still a young company, but expanding rapidly. At present our overseas representation is confined to countries IN Western Europe, where our cameras are selling well. However, we are interested in the chance of developing our trade further a field. When your Mr. Salim Abdulla is in Birmingham, we should certainly like to meet him with a view to discussing your proposal further. If Mr. Abdulla will get in touch with me to arrange a meeting, I can also arrange him to look around our factory and see for himself the quality of the materials and workmanship put into our cameras.Letter-3Dear Sirs, We understood from our neighbors, Firma Karl Brandt, that you have conducted your past buying of hardware in the German market through Firma Neymeyer and Schmidt of Bremen, and that in view of the collapse of their business you now require a reliable agent to take their places. We are well-known to manufacturers of hardware in this country and believed we have the experience and connections necessary to meet your needs. We therefore would like to offer our services as your buying agent in Germany. Before transferring our business to Germany we had many years, can promise you unrivaled services in matters of prices, discounts and freights. As Firms Brandt has promised to write recommending us to you, we should like to summarize the terms w should be willing to accept if we acted for you: 1. We are to have complete freedom in placing orders. 2. All purchases to be made on your behalf and in your name. 3. All accounts to be passed to you for settlement direct with supplier. 4. Commission, as 5 per cent payable quarterly, to be allowed on CIF values of all shipments. 5. You will have full benefit of the very favorable terms we have arranged with the shipping companies, and of any special rates we may obtain for insurance. We hope you will accept our offer and look forward to receiving your decision very soon.Letter-4Letter-4 Amoy International Trading Co., Ltd. 1 Binhai Road, Xiamen, Fujian, China Tel: (5092) 500 0000 Fax: (0592) 500 0001 Postal Code: 361000 29 October, 20- The Nile Trading Co., Ltd. 256 Pyramids Street, Alexandria, Eypt Dear Sirs, We were pleased to learn from your letter of 22 October that you are willing to accept an agency for marketing our goods in Egypt. Set out below are the terms discussed and agreed with your Mr. Johnson when he called here earlier this month, but before drafting the formal agreement we should like you to confirm them. 1. The agency to operate as from 1 January 2005 for a period of 3 years, subject to renewal. 2. The agency to be a sole agency for marketing our goods in Egypt 3. No sales of competing products to be made in Egypt either on your own account or on account of any other firm or company. 4. All customers’ orders to be transmitted t o us immediately for supply direct.5. Credit terms not to be given or promised to any customers without our express consent.6. All the goods supplied to be invoiced by us direct to customers with copies to you.7. A commission of 5%, based on FOB value of all goods shipped to Egypt, whether on orders placed through you or not, payable at the end of each quarter.8. A special del credere commission of 2.5% to be added.9. Customers to settle their accounts with us direct, and a statement to be sent to you at the end of each month of all payments received by us. 10. All questions of difference arising under agreement to be referred to arbitration. I shall be glad if you will kindly confirm these terms. A formal agreement will then be drafted and copies sent for your signature.Letter-5Dear Sirs, We understand that you deal in stationery and related products, and would like to know if you are interested in marketing our products in your country on a commission basis. We are a large and old-established firm specializing in the manufacture of stationery of all kinds, and our products sell well in many parts of the world. The enclosed catalogue will show you the wide range of our products, for which enquires suggest a promising market for many of them waiting for development in your country. If you are interested in our proposal please let us know which of our products are most likely to appeal to your customers, and also terms for commission and other charges on which you would be willing to represent us. We should be grateful if you could give us some idea of the market prospects for our products and suggest ways in which we could help you to develop the market. We hope to hear favourably from you soon.Letter-6Dear Sirs,I read with interest your letter of 4th January enclosing a copy of your catalogue and inviting me to undertake the marketing of your products in New Zealand.Provided we can agree on terms and conditions, I shall be pleased to accept your offer.I already represent R. Mackenzie & Sons in office equipment. As my customer includes many of the principal dealers in New Zealand, I am sure they would provide a promising outlet for stationery and related products of the kind described in your catalogue.I expect to be in London during July and would like to take the opportunity to sidcuss arrangements with you in detail. In the meantime, I suggest the following terms and conditionsas the basis for a formal agreement:1. All goods supplied to be invoiced direct to buyers, with copies sent to me.2. Accounts to be made up and statements sent to me monthly, in duplicate, for distribution tobuyers.3. An agency commission of 2.5% to be payable on net amounts invoiced.4. A del credere commission of 2.5% in return for my guarantee of payments due on all accounts.As initial expenses of introducing your products are likely to be heavy, I feel it reasonable to be heavy, I feel it reasonable to suggest an agreement extending over at least 3 years, though this it is a matter we can discuss when we meet.I shall be glad to learn that you are in general agreement with these suggestions.Letter-7Dear Kennedy,We would like to request your consideration of some revision in our present rate of commission. The request may strike in our total commission.Marketing your goods has proved to be more difficult than could have been expected when we undertook to present you. Since then, German and American competitors have entered the market and firmly established themselves. Consequently, We have been able to maintain our position in the market only by enlarging our force of sales staff and increasing our expenditure on advertising. We are quite willing to incur the additional expense and even to increase it still further because we firmly believe that the required effort will result in increasing business. However, we do not feel we should be expected to bear the whole of the additional cost without some form of compensation. After carefully calculating the increase in our selling costs, we suggest an increase in the rate of commission by, say, 2%.You have always been considerate in your dealing with us and we know we can rely on you to consider our present request with understanding.Letter-8Dear Mr. Green, Thank you for your Letter-22nd June. We noted the unexpected problems presented by your competitors and appreciate the extra efforts you have made with such satisfactory results. We feel sure that, in the long run, the high quality of our goods and the very competitive prices at which they are offered will ensure steadily increasing sales despite the competition from other manufacturers. At the same time we realize that, in the short term, this competition must be met by more active advertising and agree that it would not be reasonable to expect you to bear the full cost. To increase commission would be difficult as our prices leave us with only a very small profit. Instead, we propose to allow you an advertising credits of £500 in the c urrent year towards your additional costs, this amount to be reviewed in 6 months’ time and adjusted according to circumstances. We hope you will be happy with this arrangement and look forward to you confirmation.。

商务英语综合教程(下册)Unit 11 Investment Demand

商务英语综合教程(下册)Unit 11 Investment Demand

Text
Unit 11 Investment Demand
6 It explains why increasing capital investment is the very first symptom of the coming boom, why industries producing means of production are the first to show supernormal stimulation, above all why the consumption of iron increases. It explains the appearance of new purchasing power in bulk and thereby the characteristic rise in prices during booms which obviously no reference to increased need or increased costs alone can explain.
Unit 11 Investment Demand
Text Exercises Related Technical Terms Grammar
Unit 11 Investment Demand
Text
1 What factors will determine the level of investment spending in our hypothetical economy?
2 Now the determinants of investment demand are , if anything ,even more complicated than

商务英语口译 Unit 11 Economic and Trade Policy

商务英语口译 Unit 11 Economic and Trade Policy

New Words &Expressions
New Lecture
• WTO的宗旨:促进经济和贸易发展,以提 高生活水平、保证充分就业、保障实际收 入和有效需求的增长;根据可持续发展的 目标合理利用世界资源、扩大商品生产和 服务;达成互惠互利的协议,大幅度削减 和取消关税及其他贸易壁垒并消除国际贸 易中的歧视待遇。
贸易术语:
英文及缩写 ex works EXW free carri er FCA free along side ship FAS free on bo ard FOB 中文全称 工厂交货 货交承运人 交货地点 卖方处所 风险划分 买方接管货 物后 出口报关 买方 卖方 进口报关 买方 买方 适用运输方 式 各种运输方 式 同上 标价注明 指定地点 同上
New Words &Expressions
• Embed [imˈbed] vt. 把…牢牢地嵌入 He embedded the pilings deep into the subsoil. 他把桩深深打进地基下的土中。 These facts lie embedded in his mind. 这些事实牢牢铭记在他的心中。 • Entail [inˈteil] vt. 使…成为必要 This job entails a lot of hard work. 这项工作需要十分努力。
New Words &Expressions
• Staple [ˈsteipl] n.主要商品;主要产品 adj. 主要的;基本的;重要的 Rubber became the staple of the Malayan economy. 橡胶成了马来人经济的主要产品。 the staple foods of the poor. 穷人的主食 • Supersede [ˌsju:pəˈsi:d] v. 代替,取代,接替 The older models have now been superseded. 较旧的样式现在已经被取代了。

商务英语口译Unit 11 Farewell Party

商务英语口译Unit 11 Farewell  Party
have a try this soup. • W: It is marvelous; can you tell more about Cantonese soup?
Part Two
Unit 11 Farewell Party
• L: The Cantonese soup refers to the soup that is cooked for a long time. It is usually cooked with the clay pot.
• Core Skills: • 1、Inviting clients to the farewell party • 2、Preparing the farewell speech • 3、Delivering farewell speech • 4、Toasting for the guest
Part Two
Part Two
Unit 11 Farewell Party
• W: Oh really? It is very nice of you. • L: This is your invitation card. And we will have a dance party
after the dinner. • W: Thanks for your invitation. I will delight to go. • L: Well, should we pick you up at 5: 30? • W: That is very kind of you. • L: Today I would like you to have Shunde Cuisine. It is one of
trade between us. • W: I think we can do more business to our mutual benefit. • D: OK, cheers, for our cooperation and friendship. By the way,

商务英语口语:Unit 11 Acceptance

商务英语口语:Unit 11  Acceptance

商务英语口语:Unit 11 Acceptance Acceptance接受Brief Introduction在进出口贸易中,洽谈交易程序一般按询盘--发盘--还盘--接受--签订合同这五个环节来实行的。

接受是达成交易和订立合同必不可少的环节。

接受在法律上叫做承诺。

它是指受盘人在发盘有效期内完全同意发盘的全部内容,愿意订立合同的一种表示。

一项有效的接受一般必须具备以下条件:一、它必须是受盘人对一项实盘的完全同意。

二、必须是发盘所规定的受盘人表示同意才有效。

三、必须是受盘人在发盘有效期内或合理时间内表示同意才有效。

四、接受应由受盘人作出声明或其他行为方式表示,并且这种表示传达给发盘人后才开始有效。

Basic Expressions. Our pricequite reasonable and other buyers in your market have accepted it.我们的价格很合理,已经为你们市场的其他买主所接受了。

2. Please accept our offer and confirm the above-mentioned terms immediately.请即接受我方报盘,并尽快确认以上条款。

3. Owingheavy commitments, we can not accept fresh business at present.因为订货太多,当前我们无法接受新的业务。

4. Taking the quality into consideration, we accept your offer.考虑到质量,我们接受你方报盘。

5. We are pleasedhave transacted our first act of business with your firm.我们很高兴同贵公司达成了首批交易。

6. We have succeeded in putting through the deal of five hundred bicycles.我们成功地达成了五百辆自行车的交易。

商务英语第十一单元

商务英语第十一单元
strong currency
threat of trade barrier
The Source of FDI
• ③The other notable trend has been the rise of FDI outflows from developing nations.
• Especially the“Four Asian Tigers” : Hongkong of China,Singapore,and South Korea.
Benefits
• 1. resource-transfer effct • ③management skills:
local personnel who are trained
stimulation to local supplier, distributors,and competitors
Benefits
• 1.Two theories to explain the patterns of foreign direct investment,
• ①Following Competitors Especially,it applies to the oligopolistic industries. e.g. Toyota and Nissan, Electrolux
The Growth of FDI
• Reasons: • ①Businesses have some fear of
protectionist pressures, and executives see FDI as a way of circumventing future trade barriers, • ②Dramatic political and economic changes occurred in many developing countries,

商务英语口语 Unit11 Culture

商务英语口语 Unit11 Culture

Telling them stories and playing with them To let them learn right from wrong?
In china
There’re usually many rules To tie down students , Such as wearing uniform
Personal space
try to avoid physical Contact while you are speaking in USA

the number
Diet Culture
Where everyone has their own plate of food? Where the dishes are placed on the table and everybody shares
Learn another culture and respect other cultures
How can we learn another culture?
• We can learn another culture through • folktales, legends, and myths through art mass media
greeting
• “Good morning/evening/afternoon. • “Fine day, isn’t it? ” • “How is everything going?”.
• 你吃饭了吗 • 去哪啊
The ways of taking care of children different
What culture do you expect of your future work place? I hope the boss of my future company is friendly,smart, thougtful and ... My future company should provide training opportunities....

商务英语阅读 unit 11 人际关系

商务英语阅读 unit 11 人际关系

We are in the 21st Century and here the life is very busy. “We don’t have time” that is what we say to others. We all carry mobile phones all the time, walking, eating, working, traveling even also at the time of sleeping, but we don’t have time to send a message or give a call to our parents or relatives. In this era, it is impossible to think about a life without Internet but now it is a need. We have Internet in office. We have Internet at home, but we don’t find even few minutes in a day to write few words for our friends. We never forget to read newspaper or watch television to keep ourselves updated with the latest news, but we hardly get time to know as what is happening in our colony or in our family. We have time to go to Movie Theaters, Picnics, Shopping malls but we don’t have time to visit our kids in their school or college and enquire about their performance. If we don’t have time, then of course, they will be arrogant, ill mannered and will behave impolitely.
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assorted video games各式各样的电子游戏 They offer the best working environment for their employees. They have assorted recreational facilities for employees who work like crazy. …为疯狂工作的员工提供各种娱乐休闲设施。 In addition to the recreation room, there are snack rooms stocked with a huge variety of healthy foods.
stock of houseplants储备的室内盆栽植物
The entrance lobbly is decorated with a piano, lava lamps, old computers , and a projection of search queries on the wall.
What you must do?
Keep your voice low while talking.说话时压低声音。 Shut your mobile phone during meetings. 开会时关掉手机。 Being respectful and courteous towards others.尊重他人,礼貌待人。 Dress appropriately.得体着装。 Keep idle chit-chat to a minimum.尽可能不要闲聊。 Stay positive and upbeat and …smile! 保持积极乐观……微笑! Organise your desk. File your documents into folders and label them. 保持桌子整洁。将文件放入文件夹并贴上标签。

procedure n.程序;手续
Emergency n.紧急情况,突然事件
cement factory水泥厂
commence v.开始,着手
production line生产线 no-smoking zone非吸烟区 cleary marked清楚地标明 temperature n.温度 food preparation area食品准备区 assembly point集合处 fire extinguisher灭火器 high voltage高电压 sigh in签到 fire alarm call point火警呼叫按钮
alcohol n.酒精,酒 pool table台球台,桌球台 carrot胡萝卜 toffee n.太妃糖 density n.密度 densely packed 密集的 university campus 大学校园 suburban office park 郊区办公园区 Geneva cppuccino n.热牛奶咖啡 yoghurt n.酸乳酪
I deleted my report by mistake so I had to rype it again.
get the sack 被解雇,被解职
high-heel shoes be clear of obstacles be kept clear
I mustn’t fall asleep at my desk. Otherwise, I’ll get the sack.
入口的大厅装饰有钢琴、熔岩灯、旧电脑,墙上显示屏显示着用 户搜索查询量。
In fact, recreational amenities are found throughout the campus, and include a gymnastic room with weights and rowing machines, and locker rooms with showers and hair dryers.
main office buliding办公主楼 fire exit安全出口,紧急出口 waste material垃圾 canteen n. 食堂 the production area生产区 minor injury轻伤 first aid急救 in case of万一,假设 elevator n.电梯 white coat白大褂
What other health problems can result from sitting all day in an office environment? Write a list of recommendations and advice for an information pack for new employees. 在办公环境中,整日坐着还可能导致哪些身体疾病?为新 员工信息包写一个办公室保健须知。 massage n.按摩 I love the idear of massage room best. It’s a fantastic way to prevent back and neck pains resulting from working too long in front of the computer.

bend one’s kness屈膝 deep vein thrombosis 深静脉血栓症 lump n.块(尤指小块) clot (血液等的)凝块 fire drill delete v.删除
When lifting boxes, you should bend your kness. Hospitals are reporing increasing numbers of cases of DVT, or deep vein thrombosis, amongt office workers.DVT is a lump, or clot, in the blood, and it often forms in the veins in the legs. 消防训练,火灾避难训练 Do a fire drill
health and safety signs健康与安全标志
protective mask保护面具 workplace etiquette工作场所行为规范 humidity n.湿气,潮湿,湿度
health and safety officer健康与安全官员
tie back one’s hair 把头发向后扎起来 dos and don’ts in the workplace工作场所行 为准则 surf the internet网上冲浪

symptomn.症状,征兆 block the vein阻塞血管
have serious consequences 有严重后果
DVT is not a new medical condition, but it is a symptom of modern lifestyles. DVT occurs when a person’s blood forms a lump, or clot, and this can block the vein. It can have serious consequences, including death. Sitting still increases your risk of DVT enormously.
LOGO
Module 11 – Part 1 Business Topic: Health and safety
protective clothing 防护衣 keep clean and tidy 保持干净和整洁 clock in 用打卡机记录上班时间 hazard n.危险,冒险的事
You can’t enter the production area if you aren’t wearing protective clothing. The warehouse must be kept clean and tidy. We have to clock in.我们上班必须打卡。 Must we clock in? Look at the picture and find ten hazards. What procedure to follow? What are current procedure in each case? Queue control has no special procedure.排队秩序维护 没有特别的措施。 work procedures工作程序 Where to go in an emergency? Accident and Emergency room急诊室 A group of new employees is in on a tour of a cement factory. Wash hands before commencing work开始工作前洗手
Women shouldn’t wear high-wheel at work.高跟鞋 没有障碍物 Stairs must be clear of obstacles. 保持畅通 All exits should be kept clear.
hallway n.走廊
The hallways are full of exercise balls and bicycles, but these are not just for cedoration.
fun element娱乐元素 baby grand piano小型卧式钢琴 dried fruit and nuts干果和坚果 cereal n.谷物食品,谷类
We spent a lot of time getting our offices right. We think it is important to have a high density of people. We all share offices. We like this set of buildings because it’s more like a densely packed university campus than a typical suburban office park. 我们花了很多时间设计理想的办公环境。我们认为人员密谋 高很重要。我们都是合用办公室。我们喜欢这套建筑,因为 它更像熙熙攘攘的大学校园,而不是典型的郊区办公园地。 日内瓦(瑞士)
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