中英合作商务英语讲解5
商务英语翻译 unit5
• look back on 回顾过去 • renew old friendship 重温旧情 • establish new contacts 结交新友 • look ahead/look into the future 展望未来 • a complete/full success 圆满成功 • propose a toast to 提议为…干杯 • to express/extend our sincere thanks to sb. 表示真诚的感谢 • in closing 最后 • a common aspiration 共同的愿望 • it is a great honor for me 我很荣幸 • it is a privilege for me 我很荣幸 • I feel honored to 我很荣幸 • I am privileged to 我很荣幸 • please allow me 请允许我 • best wishes 祝愿
Task 2. Summary
1. Language Features of Business Address 礼仪致辞（ceremonial speeches）是指各种会议、商业、外事等商 务礼仪活动中必不可少的环节，如欢迎辞、欢送辞、开闭幕辞、致 谢辞、祝酒辞、贺辞、悼辞等，语言特点如下：
Features
Useful Expressions ： deliver a welcoming speech 致欢迎辞 return banquet 答谢宴会 cocktail party 酒会 declare the closing of 宣布…闭幕 official invitation 正式邀请 take this opportunity to 借此机会 in the name of 以…名义 in the spirit of 本着…精神 heartfelt thanks 由衷的谢意 generous/incomparable hospitality 友好款待 extraordinary arrangement 精心安排 official invitation 正式邀请 on the behalf of sb 谨代表某人
商务英语口译第5章PPT学习教案
会计学
1
第五章 商务会议 （Business Conference）
There are different forms of international business conferences.
The stages of business conferences:
1)welcome and opening remarks; 2)introduction to objectives to be achieved at the conference; 3)brief history review of the given business issue; 4)conference agenda; 5)conference speeches or discussions by the participants and closing remarks or speeches;
增词：传播，； 三个名词短语动态化才能继续说明其在全球范围内的影响； know no borders可以简单明了地译为“是不分国界的”
第13页/共33页
E-C Interpretation (Passage 1)
Today, the World Bank Group is at the forefront of international efforts to raise and administer funds to meet challenges like these that confront rich and poor countries alike.
海而皆准的道理，但此处若翻译成名词短语稍显拗口，可 转换词性； 建议：在翻译英语/汉语同一个词时，要注意根据具体的语境 灵活的翻译，富于变化。
Unit5商务英语综合教程第五单元PPT课件
Activation
① Theme of the unit ② Can you identify the types of the
following movies?
Activation
The theme of this unit is the role of entertainment industry in general and filmmaking in particular.
In a good drama film, the audience are able to experience what other characters are feeling and identify with someone. e.g. Little Women, Becoming Jane Austen.
Essential element: Heroism a resourceful character struggling against incredible odds, e.g. life-threatening situations, or an evil villain, with victory achieved at the end after difficult physical efforts and violence. Story and character development are generally secondary to explosions, fist fights, gunplay and car chase.
1. What are the other types of movie? Can you name their characteristics?
商务英语综合教程IV（第三版）Unit5
商务英语综合教程IV（第三版）Unit5Unit 5 Banking and PaymentRelated InformationAs being paid in full and on time is of the utmost concern to exporters, the level of risk in extending credit is a major consideration. There are several ways in which the exporter can receive payment when selling his products abroad, depending on how trustworthy he considers the buyer to be. Typically with domestic sales, if the buyer has good credit, sales are made on open account; if not, cash in advance is required. For export sales, these ways are not the only common methods. Listed in order from most secure for the exporter to the least secure, the basic methods of payment are:Cash in advance;Documentary letter of credit;Documentary collection or draft;Open account;Other payment mechanisms, such as consignment sales.Cash in AdvanceReceiving payment by cash in advance of the shipment might seem ideal. In this situation, the exporter is relieved of collection problems and has immediate use of the money. A wire transfer is commonly used and has the advantage of being almost immediate. Payment by check may result in a collection delay of up to six weeks. Therefore, this method may defeat the original intention of receiving payment before the shipment.Letter of CreditA Letter of credit is a document issued by a bank (issuing bank) stating its commitment to pay someone a stated amountof money on behalf of a buyer so long as the seller meets very specific terms and conditions. Letters of credit are more formally called documentary letters of credit.Before payment, the bank responsible for making payment on behalf of the buyer verifies that all documents are exactly as required by the letter of credit.If an exporter is unfamiliar with the credit risk of the foreign bank, or if there is concern about the political or economic risk associated with the country in which the bank is located, it is advised that a letter of credit issued by a foreign bank be “confirmed” by a local bank in the exporter’s country. This means that th e local bank adds its pledge to pay to that of the foreign bank. Letters of credit that are not confirmed are called “advised” letters of credit. The local department of commerce district office or an international banker will help exporters determine whether a confirmed or advised letter of credit is appropriate for a particular transaction.1. Types of Letter of Credit①Irrevocable/Revocable:A letter of credit that cannot be amended or cancelled without prior mutual consent of all parties to the credit is irrevocable. Such a letter of credit guarantees payment by the bank to the seller/exporter so long as all the terms and conditions of the credit have been met. This is the most popular form of letter of credit.A revocable letter is one that can be cancelled or altered by the drawee (buyer) after it has been issued by the drawee’s bank. Revocable letters of credit are rarely used because of security concerns.②Confirmed/UnconfirmedA confirmed letter of credit is when a second guarantee is added to the document by another bank. The advising bank, the branch or the correspondent through which the issuing bank routes the letter of credit, adds its undertaking and commitment to pay to the letter of credit. This confirmation means that the seller/beneficiary may also look to the credit worthiness of the confirming bank for payment assurance. The irrevocable and confirmed letter of credit is the most popular form of letter of credit in Chinese international export.An unconfirmed letter of credit is when the document bears the guarantee of the issuing bank alone. The advising bank merely informs the exporter of the terms and conditions of the letter of credit, without adding its obligation to pay. The exporter assumes the payment risk of the issuing bank, which is typically located in a foreign country.③Transferable L/CA transferable L/C refers to a letter of credit that can be redirected at the s eller’s request. These are used when an export broker is involved. Once all conditions on the letter of credit are met, the broker’s bank receives the payment, takes out his commission, and completes the transaction as negotiated.④Sight/Time L/CA sight letter of credit requires payment to be made upon presentation of the specified documents while a time letter of credit states that payment is due within a certain time (usually 30, 60, 90, or 180 days).Changes made to a letter of credit are called amendments. The fees charged by the banks involved in amending the letter of credit may be paid either by the buyer or the seller, but the letter of credit should specify which party is responsible. Since changesare costly and time consuming, every effort should be made to get the letter of credit right the first time.An exporter is usually not paid until the advising or confirming bank receives the funds from the issuing bank. T o expedite the receipt of funds, wire transfers may be used. Bank practices vary, however, and the exporter may be able to receive funds by discounting the letter of credit at the bank, which involves paying a fee to the bank for this service. Exporters should consult with their international bankers about bank policy on these issues.2. L/C Payment Procedure①The importer applies to open an L/C to the seller througha bank who can open the L/C.②The issuing (opening) bank issues the L/C, sending it to the advising bank by airmail or (morecommonly) electronic means such SWIFT (Society for Worldwide Interbank Financial Telecommunications). The advising bank will inform the exporter of the establishment of the L/C.③The exporter will check all the terms and conditions listed in the L/C. If all terms andconditions are as agreed, the exporter will arrange the shipment within the time specified in the L/C.④After the goods are loaded on board the ship without any damage, the captain will issue theclean bill of lading to the exporter.⑤The exporter will draw a draft for the invoice value and sends it accompanied by the clean billof lading and oth er relevant documents to the exporter’s bank (negotiating bank) to gather the payment. Only with a cleanbill of lading can you claim the ownership of the goods.⑥The negotiating bank will send the draft with the clean bill of lading and relevant documents tothe opening bank.⑦The opening bank will inform the importer that all documents are received⑧The importer will go to the bank to make the payment to get the clean bill of lading andrelevant documents. With all of these documents, the importer can clear the import customs and pick up the goods after the goods arrive on the destination sea port.⑨The opening bank will credit the proceeds to the exporter’s account through the negotiatingbank.Lead-in1. ListeningPassage 11. C2. DTape Script:Although the type of services offered by a bank depends upon the type of a bank and the country, services provided usually include:1. Lending out money to companies and individuals2. Issuing checking and saving accounts3. Cashing checks4. Facilitating money transactions such as wiring transfer and cashier checks5. Issue credit cards, ATM cards, and debit cards6. Storage of valuables, particularly in a safe deposit boxPassage 21. C2. BTape Script:If you pay for imports in advance, you risk finds that the goods never turn up, or are faulty. Recovering your money or getting compensation can be very time consuming and expensive, and may even prove impossible.You can protect yourself by using suitable payment terms. It is not uncommon to ask suppliers to offer you credit.Suppliers may prefer you to use a documentary collection. This payment method helps protect them if you fail to pay after delivery. Your bank can advise you on what is involved.In many cases, the supplier may want you to use a letter of credit. This is the general practice in international trade if the order size is large enough.2. Spot DictationTape Script:1.deal with reliable suppliers2.assess product quality3.Investigating suppliers’ management systems can help reassure you4.who mistreat their employees.5.outsource any work to subcontractors6.Enforcing your contractual rightsText ALanguage Study1. payment n.①the act of paying or the state of being paid 支付,偿还◆He proposed a payment by T/T.◆We will make payment when the draft is presented to us.②the amount paid 支付的款项◆We received the payment in time.pay vi. & vt. 支付，付款; 偿还，payer n. 支付者, 付款人payee n. 收款人, 领款人2. consignement n.①the act of consigning 委托,寄售的行为◆We can conclude the deal on consignement.◆Consignment provi des that payment is made only on completed sales.②something consigned 交付、寄售的东西◆It is expected that the consignment will be ready for shipment in the early part of August.◆The consignment will leave Tianjin by s.s.“Eastwind”.consign v.交付，寄售consignee n. 受托人，收货人consignor n. 委托者, 发货人, 寄件人, 交付人3. clear①vt. to settle a debt 结清，付清◆The account shall be cleared up before the end of each year.②vt.&vi. to comply with customs and harbor requirements in discharging a cargo or in leaving or entering a port 办理结关手续◆Goods going through clearing shall be inspected.clearance n.结关；结算，清算4. draw①vt. & vi. to use (a check, for example) when paying 开支票使用支票等付款◆We are drawing on you at sight for the value of your last purchase.◆You can draw on us a 60-days draft.②vt. to withdraw (money) 提取（钱）◆You can draw the money out at any time you like.drawings n.用汇票支付的金额drawer n.开票人开立汇票索款的人drawee n.(支票、汇票等的)付款人5. honourvt. to pay or to accept 承兑，兑现◆The buyer shall honour the draft when it is presented to him.◆The draf t is honoured when it is due.dishonour vt.不兑现，不承兑6. negotiable a.①transferable from one person to another 可转让的,可流通的，可议付的◆The seller shall send three negotiable B/L to the buyer immediately after shipment is made.◆A full set of negotiable shipping docu ments shall be made out to order.②easy or possible to negotiate or be negotiated 可协商的◆This issue is negotiable through friendly discussion.non-negotiable a.不可转让的，不可议付的non-negotiable B/L 提单副本negotiation 议付，转让7. address vt.①to dispatch or consign 寄送，托运派遣或寄送◆The drawer addressed the draft to the drawee.②to mark with a destination 写地址标注目的地◆Would you please pass on the letter addressed to your Shanghai branch?◆The letter is addressed with an unclear name.8. bear vt.①to carry on one’s person; convey亲自携带；运输◆The person who bears the draft has the right to take delivery of the goods.②to be accountable for; assume 负责,对……负责；承担责任◆The extra premium will be borne by the buyer.◆The insurance company will bear the responsibility if proper coverage is insured.bearer n.持有人9. accept①vt. to consent to pay 承兑, 同意偿还◆The supplier’s draft at 60 days will be accepted by the bank’s correspondent in India◆The latter accepts it by signing the draft on the back and the draft will be countersigned bythe banker so that it gives the seller the guarantee of the bankers’.②vt.&vi. to receive (something offered), especially with gladness 接受◆We have persuaded our manufacturers to accept this order◆We agree to accept the goods in 3 shipments.acceptable a. 可接受的，可承兑的acceptance n. 接受，承兑acceptor n.承兑者10. due a.①expired 到期◆The draft falls due on May 30.◆The drawee shall pay the draft when it comes due.②owed 应付的，欠的◆We have received the remittance, but have to point out that500,00 is still due to us.◆The commission due to you will be paid at the end of this month.overdue a. 超时，过期11. issue①vt. to open or draw 开具（汇票），开立（信用证）◆We have received your L/C No.4062 issued by ABC Bank.◆We would prefer you to issue your L/C as stipulated so that we can continue our friendlybusiness relations.②n. a matter of public concern, a question 议题公众关心的事物,问题◆This issue arouses many public interests.issuer n.开立人，开具人12. investigatevt. to observe or inquire into in detail; examine systematically 调查详细地观察或查询；系统地检查◆We will investigate the claim you made carefully and let you know the result soon.◆The matter will be investigated to avoid similar occurence.investigation n.调查investigator n. 调查者13. clean a.①with no documents光票,无跟单有价证券◆Draft that has no documents with it is clean.◆A clean draft is different from the documentary draft.②having no marks清洁的，无不良记录的◆A full set of clean on board B/L shall be prepared according to the L/C stipulations.14. remitvt.&vi. to transmit (money) in payment汇款登记入帐◆Remit the money to me after you g o back to your corporation.◆Father remit the money to me on the first every month. Remit by cheque.remittance n. 汇寄，汇寄的款项remitting bank 汇款行15. endorse vt.①to write one’s signature on the back of (a check, for example) as evidence of the legaltransfer of its ownership, especially in return for the cash or credit indicated on its face（支票等的）背书签名于（支票的）背面以作为合法转让其所有权的证据，尤其是作为对标于其正面的现金或信用卡的交换◆A full set of clean on board ocean B/L is made out to order, blank endorsed.◆The endorsed documents prove the transfer of ownership.②to place (one’s signature), as on a contract, to indicate approval of its contents or terms. 签署，批准签署（签名），如在合同上，表明对其内容或条款的赞同◆The other party agrees with the contract by endorsing on it.endorsement n.背书, 签注(文件), 认可16. surrendervt. to render, to give out, to deliver 交出，给出，让与◆We therefore think it would be unwise to surrender the enclosed documents on a D/A basis.◆The documents can be surrendered only after payment.17. obligatevt. to bind, compel, or constrain 使负有责任或义务◆The contractual parties are obligated to execute the terms and conditions in the contract.◆As contracted, the buyer is obligated to make payment before taking delivery of the goods. obligation n.义务，责任Translation of the Text银行支票与汇票在出口到国外时，从几百美元到几千美元的小笔订单常用银行支票与汇票来支付。
商务翻译教程Unit 5 People Ready Business I
Unit Five 企业经营：微软的Peopl e-Ready企业软件方案（I）s t r e a m l i n e o p e r a t i o n sc l o s ede a l sc u s t o m e r r e l a t i o n s h i p sa w e a l t h o f i n f o r m a t i o nw a r r a n t y c l a i m s客户关系管理：CRM （CRM是Customer Relationship Management的简称，中文译为客户关系管理。
是指企业用CRM来管理与客户之间的关系。
）automated processesThe Business Value of Softwaresoftware solutionpurviewThe overall orientation of the software strategyeither system-centric or people-centriccompetitive advantagedrive your business forwardassetthe social, economic and political drivers of the worldrationalized business practicesWhat is a People-Ready Business?h t t p://w w w.m i c r o s o f t.c o m/b u s i n e s s/p e o p l e r e a d y/o v e r v i e w/w h i t e p a p e r.m s p xT h e P e o p l e-R e a d y B u s i n e s sB u s i n e s s e s d o n’t f i n d c u s t o m e r s,s t r e a m l i n e o p e r a t i o n s,c l o s e d e a l s,o r i n v e n t p r o d u c t s—p e o p l e d o.I s y o u r b u s i n e s s p e o p l e-r e a d y?W h a t c a n y o u d o t o m a k e y o u r b u s i n e s s e x c e l?E m p o w e r y o u r p e o p l e t o d r i v e t h e b u s i n e s s f o r w a r d b y g i v i n g t h e m t h e r i g h t t o o l s,i n f o r m a t i o n,a n do p p o r t u n i t i e s.W h e n a b u s i n e s s g i v e s i t s p e o p l e w h a t t h e y n e e d t o s u c c e e d, w e c a l l i t"p e o p l e-r e a d y."E x e c u t i v e S u m m a r yE v e r y b u s i n e s s i s d i f f e r e n t,b u t m a n y o f t h e d e m a n d s t h a t b u s i n e s s e s f a c e r e m a i n t h e s a m e:•C r e a t i n g l o y a l a n d p r o f i t a b l e c u s t o m e r r e l a t i o n s h i p s.•I n v e n t i n g a n d e n h a n c i n g p r o d u c t s o r s e r v i c e s.•M a n a g i n g a b u s i n e s s i n t h e m o s t e f f i c i e n t w a y p o s s i b l e.•B u i l d i n g h i g h-v a l u e c o n n e c t i o n s w i t h p a r t n e r s a n d s u p p l i e r s.B u t b u s i n e s s e s d o n't m e e t t h e s e c h a l l e n g e s—p e o p l e d o.W i t h i n ap e o p l e-r e a d y b u s i n e s s:•P e o p l e a r e e n a b l e d b y t h e s y s t e m s,t o o l s,a n d c u l t u r e t o m a k e b e t t e rd e c i s i o n s.•I n f o r m a t i o n e m p o w e r s p e o p l e t o d e l i g h t c u s t o m e r s,c r e a t e n e w p r o d u c t s,a n d w o r k w i t h p a r t n e r s a n d s u p p l i e r s.•B a r r i e r s a r e e l i m i n a t e d s o t h a t p e o p l e c a n m o r e e a s i l y w o r k w i t he a c h o t h e r,t h e i r p a r t n e r s,a n d t h e i r c u s t o m e r s.•T e c h n o l o g y a d a p t s t o c h a n g e,s o t h a t p e o p l e d o n't h a v e t o.•T h e r i g h t p r i o r i t i e s,o r g a n i z a t i o n,m o t i v a t i o n,a n d l e a d e r s h i p a r ei n p l a c e t o d r i v e s u c c e s s.B u s i n e s s e s b u i l t o n t h e s e p r i n c i p l e s t e n d t o s u c c e e d b e c a u s e p e o p l et h r o u g h o u t t h e b u s i n e s s a r e e m p o w e r e d t o c o n t r i b u t e t o t h a t s u c c e s s.C o m p a n i e s t h a t h a v e l e a r n e d t h i s l e s s o n i n c l u d e:•H y u n d a i M o t o r s,w h i c h f o u n d a w e a l t h o f i n f o r m a t i o n i n i t s w a r r a n t yc l a i m s a nd u se d i t t o e a r n a t o p r a t i n gf r o m J.D.P o w e r a n dA s s o c i a t e s.•Z u r i c h I n t e r n a t i o n a l A i r p o r t,w h i c h c o m b i n e d i t s i n f o r m a t i o n s o u r c e s i n t o a p o w e r f u l t o o l t h a t k e e p s p l a n e s a n d p e o p l e m o v i n g.•M i c r o s o f t,w h i c h d e v e l o p e d a u n i f i e d C R M t o o l t h a t g i v e s i t s s a l e sf o r c e a360-d eg r e e v i e w i n t o e v e r y c u s t o m e r th r o u g h t h e m o s tf a m i l i a r o f s o f t w a r e i n t e r f a c e s.W h a t d o e s t h e r i s e o f t h e i n f o r m a t i o n w o r k e r m e a n f o r y o u r b u s i n e s s?W h y d o h u m a n r e s o u r c e p r o f e s s i o n a l s r a n k r e t a i n i n g a n d d e v e l o p i n g t h e i rp e o p l e a s t h e m o s t c r i t i c a l i s s u e t h e y f a c e?W h y d o b u s i n e s s e s w i t hd e c e n t r a l i z e d d e c i s i o n-m a k i n g p r o c e s s e s t e n d t o h a v e h i g h e r s t o c k-m a r k e t v a l u a t i o n s t h a n t h e i r i n d u s t r y p e e r s?People Make the Difference/business/peopleready/overview/default.mspx?WT.svl=3 People drive business success. Human imagination creates the ideas that move business forward. Human conversations and human effort shape those ideas into products and services for the market. The unique ability of people to listen, respond, persuade, and think for themselves enables companies to sell effectively, serve their customers, and work together with their business partners in rich, satisfying ways that create lasting, high-value relationships.I n a n e r a w h e r e s o m e s e e t e c h n o l o g y a s a f o r c e t h a t p r o m i s e s t o m a k e p e o p l e s u b s e r v i e n t t o h i g h l y s t r u c t u r e d o r a u t o m a t e d p r o c e s s e s,M i c r o s o f t s e e s a b e t t e r w a y t o u n l o c k t h e p o t e n t i a l o f e v e r y p e r s o n.S y s t e m s c a n o n l yc r e a t e e f f i c i e n c y:I t i s p e o p l e w h o c r e a t e v a l u e.A nd t he m o r e p e o p l e c a nd o i n t he i r r o l e s,t h e m o r e v a l u e t h e y c a n c r e a t e.W h e n M i c r o s of t l o o k s a h e a d,w e s e e a w o r l d w h e r e o rg a n i z a t i o n s s u c c e e d b y e m p o w e r i n g p e o p l e t oh a r n e s si n f o r m a t i o n,e x p e r t i s e a n d t h e p o s s i b i l i t i e s o f c o m p l e xn e t w o r k s w i t h t o o l s t h a t g i v e t h e m i n s i g h t,r e a c h a n d o p p o r t u n i t i e s.Watch the webcast: Steve Ballmer shares his vision for people-ready business：/winme/0603/27335/PRB_Launch_mbr.asx1 hour, 3 minutesSteve Ballmer Shares His Vision for the People-Ready BusinessYou know what your business needs to do in order to succeed, but do you recognize the importance that people play in achieving that success? In this webcast, Microsoft CEO Steve Ballmer talks about the critical importance of empowering your people with software that can help them achieve their full potential-which, in turn, drives your organization’s performance.W e b e l i e v e t h a t o r g a n i z a t i o n s w h i c h p u t p e o p l e a t t h e c e n t e r o f p r o c e s s e s a n d i n f o r m a t i o n a r e b e t t e r p o s i t i o n e d t o m e e t t h e c h a l l e n g e s o f af a s t-c h a ng i n g,g l o b a l l y i n t e g r a t e d a n d i n t e r c o n n e c t e d w o r l d b e c a u s e th e y h a v ei n v e s t e d i n t h e m o s t a g i l e,r e s i l i e n t a n d c r e a t i v e a s s e t a v a i l a b l e t o t h e m.M i c r o s o f t c a n h e l p o r g a n i z a t i o n s r e a l i z e t h e b e n e f i t s o f b e c o m i n ga P e o p l e-R e a d y B u s i n e s s w i t h s o f t w a r e t h a t u n i q u e l y s t r e n g t h e n s t h ec a p a b i l i t i e s a nd c o n ne c t i o n s of p e o p l e t o c r e a t e v a l u e i n t h e i r r o l e s. The Business Value of SoftwareSoftware isn’t just a tool for experts, and understanding the business advantages of the right software solution isn't just the purview of IT professionals. Software touches processes central to the business such as operations, customer acquisition and retention, supply and partner management, and product and service development. The overall orientation of the software strategy-eithersystem-centric or people-centric-can determine the kind of competitive advantage and future flexibility the business will realize as a result of its investment.What can you do to drive your business forward?E m p o w e r p e o p l e t h r o u g h o u t y o u r o r g a n i z a t i o n w i t h t h e r i g h t t o o l s t ot r a n s f o r m c h a l l e n g e s i n t o o p p o r t u n i t i e s.R e s e a r c h s h o w s t h a t c o m p a n i e s w h i c h i n v e s t i n s o f t w a r e a s a s t r a t e g i ca s s e t f o r t h e i r p e o p l e p e r f o r mb e t t e r.I t a l s o s t a n d s t o r e a s o n t h a tb u s i n e s s s o l u t i o n s e n g i n e e r e d t o m e e tc u s t o m e r n e ed s a n d a n t i c i p a t ec h a n g e s i n t h e s o c i a l,e c o n o m i c a nd p o l i t i c a l d r i ve r s of t h e w o r l d d e l i v e r m o r e v a l u e t o o rg a n i z a t i o n s th a n s o f t w a r e d e v e l o p e d b y w hi m o r c o m m i t t e e. M i c r o s o f t b e l i e v e s s o f t w a r e t h a t e n a b l e s p e o p l e t o d i s c o v e r i n f o r m a t i o n a n d p a t t e r n s i n t h a t i n f o r m a t i o n;h e l p s t h e m m a k e b e t t e r i n f o r m a t i o n d e c i s i o n s;f a c i l i t a t e s e f f e c t i v e c o l l a b o r a t i o n w i t h c o l l e a g u e s,c u s t o m e r s a nd p a r t ne r s;a n d p r o m o t e s d e c i s i v e a c t i o n s b a s e d o nw e l l-i n f o r m e d i n s i g h t s i s t h e k e y t o m e e t i n g t h e c h a l l e n g e s o f t h e n e w w o r l d o f w o r k a n d o v e r c o m i n g i t s c h a l l e n g e s.A P e o p l e-R e a d y B u s i n e s s s u p p o r t s i t s p e o p l e w i t h s t r o n g v a l u e s,o n g o i n g e d u c a t i o n,a n dr a t i o n a l i z e d b u s i n e s s p r a c t i c e s,s o i t s p e o p l e-e n a b l e d w i t h r i g h tt e c h n o l o g y a n d i n f o r m a t i o n-a r e e m p o w e r e d t o t r a n s f o r m t h o s e c h a l l e n g e s i n t o o p p o r t u n i t i e s.员工使企业与众不同(以下Microsoft网站上的译文有不少错误，敬请留意)是员工成就了企业，人类的智慧在企业发展之路上散发着光芒。
商务英语-Unit-5-business-meeting知识讲解
Understanding the Text
Task 2 Complete the passage that summarizes the text.
To hold successful business meetings, a few things should be taken care of. Before a meeting, 1. being prepared can ensure the better results. And the organizer can show the participants the list of topics to be covered by 2. s_e_t_tin_g__a_n_a_g_e_nd_a_. During a meeting, usually two things may largely affect the meeting process. Firstly, the participants won’t feel the meeting is a waste of time if they have good 3. __tim__e_k_e_e_p_in_g___. Secondly, everyone should 4. _m__a_in_ta_i_n_fo_c_u_s__ by sticking to the point. After a meeting, the 5. __m_i_nu_t_e_s__should be circulated to all the participants for affirmation.
Unit 5 Business MeetingTaskFra bibliotek1 Task 2
商务英语Unit5 Working together 优质课件
Do you know these companies? Where are their headquarters?
Coca-cola VOLVO Sony Boeing Lufthansa Daimler-Benz Fiat Siemens Toyota Gucci Microsoft
1.The industrial assembly line system has a further 100 years’ life in it. 2.Democratic values of public life are limited in some countries. 3.Managers are evaluated by their employees. 4.Managers from outside the company are always welcome. 5.Employees have developed a sense of responsibility. 6.The association just walk around the factory doing what they like. 7.Many companies have not survived the high inflationary period. 8.IBM has not been able to control the information flow in the company. 9.Hundreds of companies have been following Semco’s example. 10.Corporate executives are eager to try out new ideas.
商务英语讲义-unit five
process. Many of the finalists impressed in the areas. Natura, for example, had demonstrated genuine energy in searching for new ways of producing their range of speciality breads. They had looked at styles of home cooking in different countries, as well as the possibility of exploiting new production technologies in order to achieve equally good results but on a high-volume production line. What then occupied much of the judges‘ thoughts was the quality of the links which the development team established with senior management, suppliers, the market and manufacturing. The best examples of the first category were found in small firms, •
23 The aim of the ‗Business Today‘ competition was to reward A good product design B skilful project management B C rapid financial success
商务英语听说unit_5
PartⅡSpeaking Simulated Dialogue Word Bank
leave for warmth project costume boast deep-rooted opportunity joint fantastic
离开到 n.热情 n.工程 n.服装 n.享有 根深蒂固的 n.机会 adj.联合的 adj.很好的
It is nice to share a room with you.
It is nice to meet you.
colleague advanced technology sincere appreciation contribute to backstage considerate familiar look forward to due to
He is looking forward to having dinner with her again.
PartⅢ Cultural Tips
在汉语称谓里，只有彼此熟悉亲密的人才可以直 呼其名。在西方，直接称名道姓比在汉语里要常见的 多。在西方，常用“Mr.”和“Madam”来称呼不知其 名的陌生人，对十几或二十几岁的女子可称呼 “Miss”，结婚了的女性可称“Mrs.”或“Madam”等。 在家庭成员之间，不分长幼尊卑，一般可互称姓名或 昵称。在家里，可以直接叫爸爸、妈妈的名字。对所 有的男性长辈都可以称“Uncle”，对所有的女性长辈 都可以称“Auntie”。
S: Surely we have a wonderful time in China.
G: Thank you for saying that. It is our pleasure.
S: I really enjoy Chinese food and the silk costumes here. And the people are also very friendly.
商务英语谈判 unit 5
Part One
Situational Practice
Booking Flight Tickets
You are going on a business trip to the U.S and now you are in a Travel Agency trying to get tickets to and from Los Angeles. You want to get back from Los Angeles to Tokyo in time for your flight back to China. Talk with the travel agent and book the flight ticket.
Part Two
Focus
Taking a Telephone Message
Work in groups. Discuss the following points and prepare to report to the class.
• What are the elements of a telephone message? • Suppose a caller wants to speak to your boss, who is now at an important meeting. Build up a dialogue, take turns to answer the call and take a message for the boss.
Part Three
Public Speaking in Business
Getting to Know Your Audeople Will Be There?
商务英语综合教程(上册)Unit 5
Notes
spending, is classed as government investment (gross fixed capital formation), which usually is the largest part of the government gross capital formation. Acquisition of goods and services is made through own production by the government (using the government's labour force, fixed assets and purchased goods and services for intermediate consumption) or through purchases of goods and services from market producers. Government expenditures that are not acquisition of goods and services, and instead just represent transfers of money, such as social security payments, are called transfer payments. Government spending can be financed by seigniorage, taxes, or government borrowing.
A mortgage loan is a loan secured by real property through the use of a mortgage note which evidences the existence of the loan and the encumbrance of that realty through the granting of a mortgage which secures the loan. However, the word mortgage alone, in everyday usage, is most often used to mean mortgage loan.
商务英语--Unit 2 Lesson Five
Course Code: 5302
Unit Two Sale and Selling
Dealing With Complaints
Business English Office September 2013 Slide 1 of 16
Scope
• • • • •
Leading-in What would you say? Sample Dialogue Steps to Complaint Handling Group work
Slide 2 of 16
Leading-in • Act out the dialogues from the Listening e on p. 25 • If you were the salesperson, what would you say and what would you do?
Slide 8 of 16
What would be your response?
• The sink is leaking in the bathroom.
• Sorry for the inconvenience. Maintenance people will come to your room in about 5 minutes to fix the problem.
Slide 3 of 16
What is wrong with the answers?
• I don’t really deal with that. That’s not my department.
• I could give you some general advice, but it’s better if you speak to my colleague. He is the specialist in this area. May I transfer you to him?
商务英语综合教程Unit5
a rapid increase in the divorce rate
high/ low rate of something e.g. areas with high rates of crime
bank rate: the rate of interest charged by banks lending money, decided by a country’s main bank.
at (a) …rate e.g. people who pay tax at the highest rate
❖ 中国民生银行 ——CMBC〔China Minsheng Banking Co., Ltd〕 招商银行 ——CMB(China Merchants
❖ 阿比国民银行 Abbey National 英国 巴克莱银行 Barclays Bank PLC. 英国 巴黎国民银行 Banque Nationale de Paris 法国 巴西银行 Banco Do Brasil 巴西 大和银行 Daiwa Bank 日? 大通曼哈顿银行 Chase Manhattan Bank 美国 德累斯顿银行 Dresdner Bank 德国 德意志银行 Deutsche Bank 德国 第一劝业银行 Dai-Ichi Kangyo Bank 日本 第一洲际银行 First Interstate Bancorp 美国 东海银行 Tokai Bank 日本 东京银行 Bank of Tokyo 日本 都灵圣保罗银行 Istituto Bancario SanPaolo Di Torino 意大利 多伦多自治领银行 Toronto-Dominion Bank 加拿大 富士银行 Fuji Bank 日本 国民劳动银行 Banca Nazionale del Lavoro 意大利 国民西敏寺银行 National Westminster Bank PLC. 英国 荷兰农业合作社中央银行 Cooperatieve Centrale Raifferssen-Boerenleenbank 荷兰 荷兰通用银行 Algemene Bank Nederland 荷兰 花旗银行 Citibank 美国 汉华实业银行 Manufacturers Hanover Corp. 美国 汇丰银行 Hongkong and Shanghai Banking Corp. 香港 加拿大帝国商业银行 Canadian Imperial Bank of Commerce 加拿大 加拿大皇家银行 Royal Bank of Canada 加拿大 劳埃德银行 Lloyds Bank PLC. 英国
商务英语口译Unit 5 Insurance
小飞守角制作
Part Three
Unit 5 Insurance
• Teaching/study Aims: • 1. knowledge aim: Through the study of this unit, the
students will not only learn how to interpret sentences relating to insurance, but also learn how to negotiate with clients about insurance when meeting guests, or clerks of insurance company. • 2. Skill aim: Students will be able to make their conversations according to the given situations.
• Z: Of course. Our PICC enjoys a high prestige in settling claims promptly and has agents in almost all the large cities throughout the world.
小飞守角制作
Part Three
• Dialogue Three Discussing about insurance • (Mr. Wilson who is meeting Sun Li,, the clerk of a foreign
shipment.
•
在国际贸易中，货物从装箱地运到目的地，通常要经过
长途的运输，包括存储、装卸等过程。在此过程中，货物常
常会遇到许多风险与损失。为了保障货物遭受损失时能得到
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competitor competition compete give up sth. all together portrait studio sth. is not for sb.
Engineering is not for me. 工科不适合我/我不是学工科的料。 Competition isn’t for me. 竞争不适合我/ 我不喜欢竞争。 Company
a modest lifa 朴实无华的生活
accommodation n.住处；膳食
We are going to offer bed and breakfast accommodation. 我们打算提供包括住宿和早餐的膳食。
Company Logo
get started source of income 收入来源 farm produce 农产品 business contact 生意场的熟人/关系 deal in
He
ቤተ መጻሕፍቲ ባይዱ
share n.股份，股票，股
sold his stockbroker to sell his shares in Allied Chemicals. 他告诉他的证券经纪人卖出他在联合化工企业的股票。 Shers prices rose in heavy trading. 股票价格由于成交活跃而上升。 He invented his savings in stocks and shares.存款投资在公债和股票上。 This year the company paid a dividen of 50p per share. 今年这家公司每股派五十便士的股息/红利。
Logo
表示赞成的常用表达 Pros
表示反对的常用表达 Cons
Yes it is, isn’t it? Not exactly.不完全是这样。 It certainly is. I wouldn’t say that exactly.恐怕我不同意。 You are right. / You are quite right. I’m not sure I agree with you. I agree. / I quite agree. Oh, do you think so? True. / Quite true. To tell you the truth,… That’s my opinion too. As a matter of fact,… Of course. On the contrary,….相反…… There’s no double about it. There’s something in what you said, but… That’s just what I think. 你说得有道理，但…… Exactly. / Definitely. / Precisely. Personally,…就我个人而言…… I couldn’t agree with you more.再同意不过了。 As I see it,…就我看来…… It’s true you have less stree,but… So di I. / So it is.我也赞同 There is no denying that…but… Nor I. / Nor do I.我也不赞同。 I’m om favoure of the idean. 不可否认的是……但是…… I think there is a point there. 我认为有道理。 I’m for escaping the rat race.我造成躲避无何 止的竞争 I thinkd escaping the rat race is not at all a bad idea.
phogography exhibition There’s a great photography exhibition on in town. Have you seen it yet? photographer 摄影者 摄影展 会计工作 accountancy job You probably won’t remember me, but I came for an interview for an accountancy job with you about three years ago.
Module 5 - Part 1 Business Topic: Career choices
By Yan LIU Sun Yat-Sen University 刘燕 中山大学
LOGO
stockbroker
As a stockbroker, I earned a healthy income, but I wasn’t happy. 收入丰厚 He worked in London as a stockbroker.股票经纪人，证券经纪人 伦敦证券交易所 In his early forties, Peter was a successful stockbroker at the London Stock Exchange, with the typical rewards of success: a large beautiful home and a very healthy bank account. 四十出头的Peter是伦敦证券交易所的证券经纪成功人士，拥有典 型的成功后的回报：一幢宽敞漂亮的豪宅和一笔数目可观的银行 存款。
passion
n.热情，激情 It was a real passion.
Company Logo
make enquiries 询问 competitive
I haven’t spent a lot on avdertising, but people have already made enquiries. Sometimes you have to be competitive if you want to make progress. This project is an attempt to strengthen our competitive ability. 这个项目是提高我们竞争力的一次尝试。 We offeren you a job, but you went to work one of our competitors. We lost the contract to our competitors.我们输给了竞争对手。 There was too much competition amony the employees. And I didn’t really like that. Competition for admission to the college is keen.升大学竞争激烈。 Their computer firm is large enough to compete at home and abroad. 他们的计算机公司有足够的规模在国内外竞争。 完全放弃某东西 He’s given up banking all together, and he has become a professional photographer. n.肖像，人像 I take portrait photos. n.照相馆，画室，工作室
Company Logo
现在完成时 present perfect PP
现在完成常用与“since+过去的时间起点”, “for+一段时间”, “by+时间起点”, already, yet, ever(曾经), just(刚刚), time(s)表 示次数, how long(多久)等连用。 I have lived here since 2002. They have been colleagues since 2006. I have lived here for six years. By now I have finished two-thirds of the task. He has already gone. Has he arrived yet? Have you ever read the book? I have just been to France. He has made the same mistakes three times. How long have your worked on this? 过去时常与表示过去的时间状语连用，如yesterday, four years ago, last year等。 He left at 7 o’clock. ---- He has left. I tried hard last night. --- I have tried hard. The train stopped a moment ago. --- The train has stopped.
had stopped trading in hardware. 做已不做五金制品的买卖了。 We trade with Iran in silk.我们与伊朗进行丝绸贸易。
He She
go backrupt 破产
record shop go over
quickly settled in at her new job. We move house on Friday, but we’ll ake another week to settle in. 我们定于周五搬家，可是要再过一星期才能安顿下来。 The company wet bankrupt because it couldn’t well its products. Last year, the firm he worked for went bankrupt, and, unexpectedly, Peter had the opportunity to do something different. Sales decreased and they had lots of debts. In the end the company went bankrupt. 债务缠身 音像店 People don’t buy CDs now and small record shops are making a loss. The new Olympic stadium has already gone over budget by 50 per cent. 超出预算50%