剑桥国际商务英语期末考试复习
国际商务期末试题及答案
I B Midterm Examination Answering card (A)CLASS:1001NAME:NUMBER:I. True / False Questions (1 score per question)1. The notion that national economies are relatively self-contained entities is on the rise.2.Mercantilism advocated that countries should encourage exports and imports.3. A firm becomes a multinational enterprise when it undertakes foreign direct investment.4.The two most common methods of restricting inward FDI are ownership restraints and performance requirements.5. The most global markets currently are markets for industrial goods and materials that serve a universal need the world over.6. Outsourcing is a process that is limited to manufacturing enterprises.7. According to Porter, four broad attributes of a nation shape the environment in which local firms compete including supply conditions, factor endowments, regulation, and advanced factors.8. One of the UN central mandates is the promotion of higher standards of living, full employment, and conditions of economic and social progress and development9. The total amount of capital invested in factories, stores, office buildings and the like is referred to as the stock of FDI.10. Licensing involves the establishment of a new operation in a foreign country.II. Multiple Choice Questions(11-50,2score per question ; 51-60, 1 score per question)11.Which of the following is not characteristic of globalization?A. National economies are turning into independent economic systems.B. Material culture is starting to look similar the world over.C. Perceived distance is shrinking due to advances in transportation and telecommunications.D. Barriers to cross-border trade and investment are declining.12.Which of the following is not an impediment(限制) that makes it difficult for firms to achieve the optimal dispersion（最优分散）of their productive activities to locations around the globe?A. Reduced transportation costs.B. Government regulations.C. Issues associated with economic and political risk.D. Barriers to foreign direct investment.13. Technological innovations have facilitated all of the following except:A. globalization of production.B. globalization of markets.C. creation of electronic global marketplaces.D. creation of absolutely homogeneous（均匀的）consumer markets.14.What is the total cumulative value of foreign investments best referred to as?A. Accumulation of foreign sharesB. Portfolio investmentsC. Stock of foreign direct investmentsD. Stock market investments15.If the critics of globalization are correct, all of the following things must be shown except:A. the share of national income received by labor, as opposed to the share received by the owners of capital should have declined in advanced nations.B. even though labor's share of the economic pie may have declined, living standards need not deteriorate if the size of the total pie has increased sufficiently to offset（抵消）the decline in labor's share.C. the decline in labor's share of national income must be due to moving production to low-wage countries, as opposed to improving production technology and productivity.D. economic growth in developed nations has offset the fall in unskilled workers' share of national income, raising their living standards.16. This theory, advanced by the 19th-century English economist David Ricardo, forms the intellectual basis of the modern argument for unrestricted free trade.A. Heckscher-OhlinB. MercantilismC. Comparative advantageD. Absolute advantage17. This theory explains the observed patterns of international trade by emphasizing the interplay between the proportions in which the factors of production are available in different countries and the proportions in which they are needed for producing particular goods.A. MercantilismB. Heckscher-OhlinC. Absolute advantageD. Comparative advantage18. Identify the incorrect statement pertaining to Raymond Vernon's product life-cycle theory.A. Early in their life cycle, most new products are produced in and exported from the country in which they were developed.B. As a new product becomes widely accepted internationally, production starts in other countries.C. A product in the early stage of the product life-cycle is imported by the country where it was innovated.D. A product may ultimately be exported back to the country of its original innovation.19.The theory of _____, developed by Michael Porter, focuses on the importance of country factors, in addition to factor endowments, such as domestic demand and domestic rivalry in explaining a nation's dominance in the production and export of particular products.A. new tradeB. absolute advantageC. comparative advantageD. national competitive advantage20.Identify the theory that can be interpreted as justifying some limited government intervention to support the development of certain export-oriented industries.A. Theory of national competitive advantageB. Heckscher-Ohlin theoryC. Theory of comparative advantageD. Theory of absolute advantage21. Mercantilism viewed trade as a(n):A. economic evil.B. zero-sum game.C. nonessential economic activity.D. threat to a government's independence.22.What is the basic message of the theory of comparative advantage?A. Countries are similar in their ability to produce goods efficientlyB. International trade is rarely beneficial to a countryC. Potential world production is greater with unrestricted free trade than it is with restricted tradeD. Trade is a zero-sum game23.According to the product life-cycle theory, the locus of global production initially switches from the U.S. to other advanced nations and then from those nations to developing countries. The consequence of this trend for the pattern of world trade is that over time the U.S.:A. becomes the sole producer of the product.B. switches from being an exporter of the product to being an importer of the product.C. switches from being an importer of the product to being an exporter of the product.D. becomes the sole consumer of the product.24._____ suggests that when nations trade, each nation may be able to specialize in producing a narrower range of products than it would in the absence of trade, and through trade, each nation can simultaneously increase the variety of goods available to its consumers and lower the costs of those goods.A. The product life-cycle theoryB. Porter's diamond of competitive advantageC. New trade theoryD. The theory of comparative advantage25. According to the new trade theorists, because early entrants are able to gain _____, the early entrants into an industry may get a lock on the world market that discourages subsequent entry.A. zero-sum advantagesB. highly skilled employeesC. process expertiseD. economies of scale26. A greenfield investment:A. is a form of FDI that involves the establishment of a new operation in a foreign country.B. involves a 7 percent stock in an acquired foreign business entity.C. involves a merger with a foreign business.D. occurs when a firm acquires another company in a foreign country.27. Historically, most FDI has been directed at the _____ nations of the world as firms based in advanced countries invested in:A. underdeveloped; underdeveloped countries.B. developed; underdeveloped countries.C. developed; each other's markets.D. underdeveloped; each other's markets.28.Identify the incorrect statement regarding the direction of FDI.A. Historically, most FDI has been directed at the developing nations of the world.B. During the 1980s and 1990s, the United States was often the favorite target for FDI inflows.C. The developed nations of the EU have received significant FDI inflows.D. Recent inflows into developing nations have been targeted at the emerging economies of South, East, and Southeast Asia.29. According to Knickerbocker:A. the firms that pioneer a product in their home markets undertake FDI to produce a product for consumption in a foreign market.B. when a firm that is part of an oligopolistic industry expands into a foreign market, other firms in the industry will be compelled to make similar investments.C. combining location-specific assets or resource endowments and the firm's own unique assets often requires FDI.D. impediments to the sale of know-how increase the profitability of FDI relative to licensing.30.When two or more enterprises encounter each other in different regional markets, national markets, or industries, there is:A. vertical integration.B. horizontal integration.C. multipoint competition.D. monopolistic competition.31.The product life cycle suggests that:A. often the same firms that pioneer a product in their home markets undertake FDI to produce a product for consumption in foreign markets.B. when a firm that is part of an oligopolistic industry expands into a foreign market, other firms in the industry will be compelled to make similar investments.C. combining location-specific assets or resource endowments and the firm's own unique assets often requires FDI.D. impediments to the sale of know-how increase the profitability of FDI relative to licensing.32.The _____ suggests that a firm will establish production facilities where foreign assets or resource endowments that are important to the firm are located.A. product life cycleB. strategic behavior theoryC. multipoint competition theoryD. eclectic paradigm33. Advantages that arise from using resource endowments or assets that are tied to a particular location and that a firm finds valuable to combine with its own unique assets are known as:A. location-specific advantages.B. resource-specific advantages.C. competitive advantages.D. directional advantages.34.John Dunning, a champion of the eclectic paradigm, argues that:A. the firms that pioneer a product in their home markets undertake FDI to produce a product for consumption in a foreign market.B. when a firm that is part of an oligopolistic industry expands into a foreign market, other firms in the industry will be compelled to make similar investments.C. combining location-specific assets or resource endowments and the firm's own unique assets often requires FDI.D. impediments to the sale of know-how increase the profitability of FDI relative to licensing.35.According to the _____ view of FDI, MNEs extract profits from the host country and take them to their home country, giving nothing of value to the host country in exchange.A. imperialistB. conservativeC. free marketD. radical36. Which of the following is not an impediment that makes it difficult for firms to achieve the optimal dispersion of their productive activities to locations around the globe?A. Reduced transportation costs.B. Government regulations.C. Issues associated with economic and political risk.D. Barriers to foreign direct investment.37.Michael Porter has argued that _____ and _____ are two basic strategies for creating value and attaining a competitive advantage in an industry.A. differentiation; price competitionB. economies of scale; diversification.C. low cost; differentiationD. efficiency; promotion38. The _____ was created in 1944 by 44 nations that met in Breton Woods, New Hampshire to promote economic development.A. World BankB. International Trade CenterC. World Trade OrganizationD. United Nations39. Identify the incorrect statement pertaining to the World Wide Web.A. It makes it much easier for buyers and sellers to find each other.B. Viewed globally, it is emerging as an equalizer.C. It rolls back all of the constraints of location, scale, and time zones.D. It allows businesses to expand their global presence at a lower cost than ever before.40. Technological innovations have facilitated all of the following except:A. globalization of production.B. globalization of markets.C. creation of electronic global marketplaces.D. creation of absolutely homogeneous consumer markets.41. What is the total cumulative value of foreign investments best referred to as?A. Accumulation of foreign sharesB. Portfolio investmentsC. Stock of foreign direct investmentsD. Stock market investments42. Identify the incorrect statement regarding the former Communist nations of Europe and Asia.A. The economies of most of the former Communist states are very strong and developed.B. Many of the former Communist nations of Europe and Asia share a commitment to free market economies.C. As a result of disturbing signs of growing unrest and totalitarian tendencies, the risks involved in doing business in these countries is very high.D. For about half a century these countries were essentially closed to Western international business.43.When a company "exports jobs" overseas, the company is:A. helping domestic workers by pushing up wage rates.B. increasing the demand of qualified domestic workers.C. taking advantage of lower wages in foreign markets.D. deceiving the supporters of globalization.44. Propagated in the 16th and 17th centuries, _____ advocated that countries should simultaneously encourage exports and discourage imports.A. ethnocentrismB. capitalismC. collectivismD. mercantilism45. Identify the incorrect statement pertaining to Raymond Vernon's product life-cycle theory.A. Early in their life cycle, most new products are produced in and exported from the country in which they were developed.B. As a new product becomes widely accepted internationally, production starts in other countries.C. A product in the early stage of the product life-cycle is imported by the country where it was innovated.D. A product may ultimately be exported back to the country of its original innovation.46. Identify the theory that can be interpreted as justifying some limited government intervention to support the development of certain export-oriented industries.A. Theory of national competitive advantageB. Heckscher-Ohlin theoryC. Theory of comparative advantageD. Theory of absolute advantage47. China, deliberately keeping its currency value low against the U.S. dollar in order to sell more goods to the United States, and thus amass a trade surplus and foreign exchange reserves, is viewed by critics as following a:A. zero-sum game.B. neo-mercantilist policy.C. positive-sum game.D. free trade policy.48. A basic tenet of Ricardo's theory is that:A. consumers in those countries with an absolute advantage in the production of all goods might derive no benefits from international trade.B. consumers in all nations can consume more if there are no restrictions on trade.C. restrictions on trade help consumers in countries that lack an absolute advantage in the production of a particular good.D. trade is a zero-sum game.49. According to the _____ model, when a rich country enters into a free trade agreement with a poor country that rapidly experiences dynamic gains, the rich country is likely to not have net gains.A. absolute advantageB. mercantilistC. Heckscher-OhlinD. Samuelson50. According to the new trade theorists, because early entrants are able to gain _____, the early entrants into an industry may get a lock on the world market that discourages subsequent entry.A. zero-sum advantagesB. highly skilled employeesC. process expertiseD. economies of scale51. A greenfield investment:A. is a form of FDI that involves the establishment of a new operation in a foreign country.B. involves a 7 percent stock in an acquired foreign business entity.C. involves a merger with a foreign business.D. occurs when a firm acquires another company in a foreign country.52. If General Electric, a U.S. based corporation, purchased a 50 percent interest in a company in Italy, that purchase would be an example of a(n):A. minority acquisition.B. outright stake.C. majority acquisition.D. greenfield investment.53. FDI has been rising for all of the following reasons except:A. the globalization of the world economy.B. the general increase in trade barriers over the past 30 years.C. firms are trying to circumvent trade barriers.D. there is a shift toward democratic political institutions and free market economies.54. Historically, most FDI has been directed at the _____ nations of the world as firms based in advanced countries invested in:A. underdeveloped; underdeveloped countries.B. developed; underdeveloped countries.C. developed; each other's markets.D. underdeveloped; each other's markets.55. Identify the incorrect statement regarding the direction of FDI.A. Historically, most FDI has been directed at the developing nations of the world.B. During the 1980s and 1990s, the United States was often the favorite target for FDI inflows.C. The developed nations of the EU have received significant FDI inflows.D. Recent inflows into developing nations have been targeted at the emerging economies of South, East, and Southeast Asia.56. The total amount of capital invested in factories, stores, office buildings, and the like is summarized by:A. gross fixed capital formation.B. total investment capital.C. total tangible investment.D. gross depreciable investments.57. Most cross-border investment is:A. in the form of greenfield investments.B. made via mergers and acquisitions.C. between American and Japanese companies.D. involved in building new facilities.58. The rise in FDI in the services sector is a result of all of the following except:A. the general move in many developed countries away from manufacturing and toward services.B. accelerating regulations of services.C. many services cannot be traded internationally.D. many countries have liberalized their regimes governing FDI in services.59.When two or more enterprises encounter each other in different regional markets, national markets, or industries, there is:A. vertical integration.B. horizontal integration.C. multipoint competition.D. monopolistic competition.60.The _____ suggests that a firm will establish production facilities where foreign assets or resource endowments that are important to the firm are located.A. product life cycleB. strategic behavior theoryC. multipoint competition theoryD. eclectic paradigm11。
（完整版）BEC期末试卷
（完整版）BEC期末试卷课程B E C商务英语考试形式闭卷（90）分钟考试⽇期阅卷教师得班级姓名学号Part 1 (12%)●Look at questions 1 – 12.●In each question, which sentence is correct?●For each question, mark one letter (A, B or C) on the Answer Sheet.1.LucyJane rang. Her train’s been cancelled. She says the meeting should go ahead without her. SandraJane telephoned to sayA.she will be late for the meeting.B.the meeting should begin at an earlier time.C.it is not possible for her to attend the meeting.2.To: Sales staffFrom: Helena McCarthyMonday’s sales meeting is now postponed. You will receive further information abouta new date and venue on Wednesday.What has Helena done?A.delayed a meetingB.arranged a meeting for Monday.C.announced a new date for a meeting.3.NOTICEIn which department is Jane Crew working at the moment?A. SalesB. MarketingC. Administration4.Export documentation may be required for non-EU destinations.Packages sent outside the EUA.must be documents only.B.will need special documents.C.might need special documents.5.Mrs. Rothe called –she’s unavailable for the meeting tomorrow.Mrs. Rothe willA.be late for the meeting tomorrow.B.take part in the meeting tomorrow.C.not be at the meeting tomorrow.6.Due to circumstances beyond our control, the conference will be postponed.A.The conference will take place as planned.B.The conference will not take place.C.The conference will take place at a later date.7.To: PRODUCTION MANAGERThere are complaints from customers that goods are arriving damaged. Please check the packaging is satisfactory. The Production Manager must find outA.who is packing the goods.B.which goods are damaged.C.how the goods are packed.8.Staff who wish to attend the dinnerA.are allowed to invite only one person each.B.must book today if they want to invite a friend.C.have to pay $100 each for themselves and their partner.9.Delegates are asked to check out by 10:30am.The delegates should leave their roomsA. before half past ten.B. at ten thirty.C. earlier than half past eleven.10.Delays expected on commuter train servicesA.People traveling to work by train may be late.B.There are problems with high speed trains.C.Due to problems, all trains will be late.11.Special offer! Limited period only.0% commission on foreign currency exchange./doc/7777074f571810a6f524ccbff121dd36a22dc44f.html mission is charged on some foreign currencies only.B.Customers can change limited amounts of money without paying commission.C.At present there is no charge for changing foreign money.12.Transport papers must include an approximate value of the shipment.The transport documents have to showA.how much the shipment is worth.B.the delivery charges for the shipment.C. a list of what is in the shipment.Part 2 (5%)●Look at the list below. It shows departments in a company.●For questions 13-17, choose the department (A-H) each person should contact.●For each question, mark one letter (A-H) on your Answer Sheet.●Do not use any letter more than once.13.Victor Morrison wants to order new furniture for the Human Resources departments.14.Martin Bright needs help in installing software designed to simplify accounting procedures.15.Sarah Wilde, a laboratory worker, wants to find out about forthcoming training courses.16.Tony Waites, from Sales, wants to discuss how his client’s complaints abou t a faulty product havebeen dealt with.17.Elizabeth Swift, who works in Advertising, has a question about her last salary.Part 3 (5%)●Look at the bar charts below. They show the number of people employed in eight different companies (A-H) in England and Germany between 2000 and 2002.●Which bar chart does each sentence (18-22) describe?●For each sentence, mark one letter (A-H) on your Answer Sheet.Do not use any letter more than once.20002001 2002 2000 2001 2002200020012002 2000 2001 200225E 25 F20202000 2001 2002 2000 2001 200218. The number of employees in Germany fluctuated between 2000 and 2002, whereas England saw asteady increase in staff numbers over the same period.19. Between 2000 and 2001 both countries had similar numbers of employees, but by 2002 numbers inEngland had fallen to half as many as in Germany.20. Employee numbers in Germany decreased steadily between 2000 and 2002, unlike in England,where the number of staff dropped slightly in 2001 before doubling.21. Although Germany had more employees than England in 2000 and 2001, by 2002 staff numbers in England had risen to the same level as in Germany.22. Although employee numbers in both countries increased over the three years, there were twice as many employees in Germany as in England by 2002.Part 4 (7%)● Read the newspaper article below about a hotel.● Are sentences 23-29 “Right” or “Wrong”? If there is not enough information, choose “Doesn’t say”.● For each sentence 23-29, mark one letter (A, B or C) on your Answer Sheet.23.The hotel has won two awards recently.A. RightB. WrongC. Doesn’t say24.The Hotel Grand is part of a national chain of hotels.A. RightB. WrongC. Doesn’t say25.The journey from the airport to the hotel takes under 30 minutes.A. RightB. WrongC. Doesn’t say26.The health center in the hotel has a new swimming pool.A. RightB. WrongC. Doesn’t say27.The Hotel Grand is very cl ose to the city’s main museum.A. RightB. WrongC. Doesn’t say28.Over half of the hotel guestrooms have their own balcony.A. RightB. WrongC. Doesn’t say29.The Hotel Grand has recently changed ownership.A. RightB. WrongC. Doesn’t sayPart 5 (7%)Match the following words with the correct meaning. For each word, mark the correct letter A-E./doc/7777074f571810a6f524ccbff121dd36a22dc44f.html mission A) does not worry about things being difficult/doc/7777074f571810a6f524ccbff121dd36a22dc44f.html zy B) person who buys and sell things for other people32.confident C) always arrives on time33.broker D) money paid to a salesperson for every sale he makes34.punctual E) does not work very hard35.experienced F) does everything very well36.capable G) has done the job for many yearsPart 6 (8%)Choose the word that is different from others in the same group.37. A) distribution B) dispatch C) distance D) delivery38. A) petrol B) fuel C) gasoline D) gallon39. A) schedule B) process C) plan D) organize40. A) wrap B) box C) package D) weigh41. A) install B) label C) fit D) load42. A) procedure B) budget C) costing D) figures43. A) invoice B) permit C) licence D) visa44. A) discountB) sale C) offer D) refundPart 7 (12%)●Read the article below about attending job interviews.●Choose the correct word to fill each gap from A, B or C.●For each question (45-56), mark one letter (A, B or C) on your Answer Sheet.45. A. be B. are C. is46. A. Any B. That C. Some47. A. which B. whose C. who48. A. fetch B. carry C. bring49. A. need B. ought C. could50. A. Despite B. Although C. But51. A. least B. little C. less52. A. longer B. further C. more53. A. What B. How C. Why54. A. try B. tried C. tries55. A. these B. this C. one56. A. nor B. not C. neverPart 8 (5%)●Read the email and the note below and complete the form.●Write a word or phrase or a number on lines 57-61 on your Answer Sheet.Mary,Could you book a room for the market research seminar in my name and let me have a copy of the form?We usually have an oval table. We’ll bring our own laptop, but to display the figures we’ll need a large screen.Call me if there’s any problem.RogerP.S. Don’t forget to ask for parking spaces!Room BookingsBOOKING REQUESTED BY: (57) ........................... D epartment NAME OF CONTACT: (58) ……………………………………DATE(S): 5-6 DecemberNUMBER OF PEOPLE: 9FURNITURE REQUIRED: (59) ……………………………………. EQUIPMENT REQUIRED: (60)……………………………………OTHER REQUESTS: (61) ……………………………………Part 9 (25%)●Complete the following sentences 62-86 with the correct option.●Mark one letter (A, B or C) on your Answer Sheet.a)starts b) takes off c) departs63.There were about 150 at this year’s conference.a)delegates b) invitations c) hosts64.Order some more A4 paper from the office department, will you?a)supplies b) support c) ordering65.Thank you very much for the to speak at your conference.a)invitation b) introduction c) instruction66.The chairman gave an excellent opening .a)show b) chat c) speech67.Could you just quickly this form while you wait, please?a)label b) write c) fill in68.She seemed very in the interview – very sure of herself.a)anxious b) careless c) confident69.We have regular health and safety training to help accidents.a)process b) protect c) prevent70.Make sure you get the customer’s address and .a)zip code b) postage c) direction71.It’s important we recruit someone with the right for the job.a)qualifications b) certificates c) studies72.Their interest on loans are very low at the moment.a)rates b) terms c) policies73.They’ve had to a lot of money from the bank this year.a)lend b) borrow c) credit74.I’d like to apply for the advertised in the FT last Wednesday.a)vacancy b) prospect c) application76.This computer’s very slow because it’s old and it hasn’t got much .a)hardware b) technology c) memory77.Some countries charge high import to protect domestic industry.a)fines b) duties c) fees78.The higher fuel costs will start to reduce our soon.a)prices b) margins c) schedules79.We’ll need to get an import before we’re allowed to sell there.a)acceptance b) visa c) license80.The new cooker’s in the warehouse right now, ready for next week.a)preparation b) production c) installation81.The bank said there weren’t enough in the account.a)deposits b) contents c) funds82.I spent the whole trade fair on our .a)stand b) show c) display83.Michael always wears a and tie when he travels on business.a)skirt b) blouse c) shirt84.It’s completely so customers will be able to use it anywhere.a)light b) portable c) compact85.I need a room with a telephone socket to my modem into.a)attach b) plug c) connect86.The UK conference is held at the same every year.a)stand b) venue c) bookingPart 10 Writing (14%)You are Daniel Black. You have organized a marketing conference for your company at the Karolin Conference Center, Prague.●Write a memo to the delegates:Saying where the conference will beSaying when the conference will beAsking everyone to confirm if they can attend.●Write 30-40 words.(On your Answer Sheet)。
14春剑桥U1-U5试题A
《剑桥商务英语教程》期末试题(A)班级：14春商英1、2、3班形式：闭卷 总分： 100分 时间： 60分钟 Ⅰ、Vocabulary & Language in use 词汇与运用(50%)A. Match the jobs in the box to the pictures. （20%）sales manager、secretary、 lawyer 、accountant、receptionist 、typist 、supervisor 、 doctor 、engineer 、 Marketing manager 1. 2. 3.___________________ ____________________ __________________ 4. 5. 6.__________________ ___________________ ___________________7. 8.________________________ ________________________班级：_________________ 学号：_________________ 姓名：_________________……………………………………装订线…………………………………………………装订线……………………………………………………………9. 10.______________________ __________________________Now write sentences about the people by using the correct structure like: He’s a(n) ... . / She’s a(n) ... . / They’re ... .1.___________________________________________________________2.___________________________________________________________3.___________________________________________________________4.___________________________________________________________5.___________________________________________________________6.___________________________________________________________7.___________________________________________________________8.___________________________________________________________9.___________________________________________________________10.__________________________________________________________ B．Match the types of business in the box to the pictures. （9%）electronics、motor vehicles、banking、chemicals 、airline、travel and tourism、catering、energy、telecommunications 、1. 2. 3._________________ _________________ __________________ 4. 5. 6._________________ _________________ ___________________ 7. 8. 9.________________ _________________ _________________ C．Match the department to its Chinese meanings.（11%）1. Marketing A. 生产部2. After-sales B. 采购部3. Accounts C. 市场营销部4. R & D D. 销售部5. Dispatch E. 人事部6. Personnel F. 接待部7. Sales G. 售后服务部8. Production H. 饭堂/ 餐厅9. Reception I. 运输部10. Purchasing J. 产品研究与开发部11. Canteen K. 财务部D．Complete the following sentences by using the correct department from Part C.（10%）1. ______________ advertises and markets products.2. ______________ deals with employees.3. ______________ develops new products.4. ______________ organizes payment.5. ______________ makes goods in the factory.6. ______________ s ells the company’s products.7. ______________ buys goods for the company.8. ______________ sends goods to customers.9. ______________ helps customers with problems.10. _____________ receives guests and visitors.II．Grammar 语法（20%）A. Complete these sentences with the correct form of the verb in brackets. (10%) Passage 1:Robert and I _______(work) (1) for Microsoft. Robert __________ ( be) (2) a marketing assistant and I __________ (be) (3) a Sales clerk. He__________ (work) (4) in Marketing and I _________ (work) (5) in Sales.Passage 2:Microsoft ________ (be)(6) an American company. The headquarters __________ (be) (7)in San Francisco, but we ________ (have)(8)subsidiaries in Brazil and France. Microsoft is in the line of Computer. It __________(produce) (9) computers. Its main markets are in Europe, but it also _________ (export)(10)to the Asia and South America.plete these sentences with the correct preposition (at, in or on) (10%)1. He’s _______ vocation.2. I’m afraid she’s _______ a meeting.3. The Personnel is _______ the fourth floor.4. She’s _______ lunch.5. My boss is ________ business trip to Beijing.6. Peter’s _________ Head Office.7. Ms Taylor is ________ Shanghai.8. Tom’s _________ home now.9. Jane’s _________ London.10. Mr. Harris is not here, he’s _________ the warehouse.Ⅲ、Language in use (20%)Match the sentences to a suitable response.( ) 1. Are you a student? A. No, it doesn’t.( ) 2. Does your company produce cars? B. Thank you. You too.( ) 3. Pleased to meet you. C. I’m a Sales manager.( ) 4. Have a nice weekend. D. Yes, I am .( ) 5. What do you do? E. Pleased to meet you too.( ) 6. Who do you work for? F. Soft drinks.( ) 7. How do you do? G. Yes, I do.( ) 8. Could you put me through to Peter? H. AT & T.( ) 9. Do you have an e-mail address? I. How do you do?( ) 10. What does Coca-Cola make? J. Yes, hold on, please.Ⅳ. Conversations 对话(10%)Complete the following dialog with the proper word.A: Good morning, ABC Software.B: This is Gina Lee from Microsoft. I’d like to (1)_________ to Tom Hans.A: Er, hold (2)______, please.C: Tom Speaking.B: Hello, Mr. Hans. This is Gina Lee (3)______ Microsoft. I called last week about the computer systems for our office.C: Sorry, can you (4) ________ your name, please?B: Yes, Gina Lee.C: Sorry, could you (5)_______ that, please?B: Yes, G-I-N-A, Gina. L-E-E, Lee. From Microsoft. I called last week about the computer systems for our office.C: Oh, yes, I remember…《剑桥商务英语教程》期末试题(A)参考答案班级：14春商英1、2、3班章节：Unit 1 - Unit 5总分： 100分时间： 60分钟Ⅰ、Vocabulary & Language in use 词汇与运用(50%)A. 单词每题1分，句子每题1分，共20分1．accountant 2. Marketing manager 3. receptionist4. typist5. Sales manager6. secretary7. supervisor 8. doctor 9. engineer 10. lawyersWrite sentences：1. She’s an accountant.2. He’s a Marketing manager.3. He’s a receptionist.4. She’s a typist.5. She’s a Sales manager.6. She’s a secretary.7. She’s a supervisor.8. H e’s a doctor.9. He’s a n engineer.10. They’re lawyers.B. 每题1分，共9分1．chemicals 2. energy 3. catering4. telecommunications5. electronics6. travel and tourism7. banking 8. airline 9. motor vehiclesC. 每题1分，共11分1. C2. G3. K4. J5. I6. E7. D8. A9. F 10.B 11.HD．每题1分，共10分1. Marketing2. Personnel3. R & D4. Accountant5. Production6. Sales7. Purchasing8. Dispatch9. After-sales 10. Reception Ⅱ、Grammar 语法（20%）A.每题1分，共10分(1) work (2) is (3) am (4) works (5) work(6) is (7) are (8) have (9) products (10) exportsB. 每题1分，共10分1. on2. at3. on4. at5. on6. at7. in8. at9. in 10. at/inⅢ、Language in use (20%) 每题2分，共20分1. D2. A3. E4. B5. C6. H7. I8. J9. G 10. FⅣ. Conversations 对话(10%) 每题2分，共10分1.speak2. on3. from4.repeat5. spell《剑桥商务英语教程》期末试题(A)评分标准班级：14春商英1、2、3班Ⅰ、Vocabulary & Language in use 词汇与运用(50%)A. 单词每题1分，句子每题2分，共30分Write sentences：句子主语即代词和不定冠词各1分B. 每题1分，共9分C. 每题1分，共11分Ⅱ、Grammar 语法（20%）A.每题1分，共10分。
17-18-2《剑桥商务英语》期末试卷(A)(适用班级：171商务英语)
上海石化工业学校 2017-2018学年第二学期《剑桥商务英语》期末考试卷(A)（适用班级：171商务英语班）第一部分：Vocabulary and Grammar （30分）第一节：单项选择（15分）从A、B、C、D四个选项中，选出可以填入空白处的最佳选项．1. We were so proud __________ winning 38 gold medals at the 2012 London Olympic Games.A. inB. ofC. withD. for2. The food smelt so __________ that nobody in the restaurant wanted more.A. deliciousB. wellC. badD. badly3. We are so glad to see that Shanghai is developing __________ these years than ever before.A. quicklyB. more quicklyC. less quicklyD. the most quickly4. My grandparents are old, __________ they still work in the fields every day.A. orB. soC. butD. and5. It is seven o’clock. You will be late for school__________ you get up right now.A. unlessB. untilC. whenD. though6. I _________ the poor little rabbit, but I didn’t have any right drugs with me at that moment.A. could have savedB. had savedC. could saveD. saved7. Each means _________ to solve the problem, but none is effective.A. has been tried outB. have been tried outC. will be tried outD. are tried out8. You can never imagine what great trouble I have _________ this marble in my house.A. foundB. for findingC. findingD. to find9. interesting sound effect the film has got!A) What B) How C) What a D) What an10. Don’t worry about our Chinese teacher. He soon.A) is returning B) returns C) will return D) would return11. Please tell Joan this good news as soon as she back.A) comes B) will come C) came D) has come第 1 页共8 页12. Twenty-eight teachers and students in an American school in December, 2012.A) kill B) killed C) are killed D) were killed13. The weather report says it won’t rain this afternoon, so you take an umbrella with you.A) shouldn’t B) mustn’t C) can’t D) needn’t14. The most important thing for us Grade Nine students now is hard asmuch as possible.A) work B) to work C) working D) worked15. Yesterday I kept for Amy at the bus stop for a long time.A) wait B) waited C) waiting D) to wait第二节：填空（15分）A Complete the following passage with the words or phrases in the box. Each word can only be used once.（将下列单词或词组的序号填入空格。
BEC剑桥商务英语期末复习资料
Unit11.electric 激动的，刺激的2.throw/cast new light on…提供线索、情况，帮助弄清楚4.赠票Complimentary ticket5.交易会将延期一周左右开幕。
The trade fair will be put back a week or so.请尽快回复我的电话。
Please get back to me asap.6.sole: being the only one; only 唯一的eg: Practice is the sole criterion of truth.Unit21.sole: being the only one; only 唯一的eg: Practice is the sole criterion of truth.2.alike: in the same or a similar manner adj/adv相似的/一样地eg: They are much alike in character.3.evolve/evolution: develop gradually逐步发展evolve into:发展成；evolve from:由...进化/发展eg: It evolved into a big company.Popular music evolved from folk songs.4.interior design: indoor design and decoration室内装修5.dine: give dinner to; host for dinner 进餐，宴请6.semi-private 半私人的/半私有的7.mezzanine：intermediate floor just above the ground floor中间层/夹楼8.catering requipment: requirement of providing food and services用餐要求cater for: to provide food, services, etc 供9.spare:save or relieve from an experience or action节省，省去10.chit-chat: informal chat/conversationUnit31．Inflow: all the money coming into the company2．Outflow: all the money going out of the company3．over-tradingto figure out a quicker way ofturning those sales into cashmarginsTurnoverTo finance贸易透支找到销售变现(把销售额变成现金)的快捷方法利差,毛利营业额融资，筹措.return 赢利，利益，汇报，报告business returns营业收入annual returns年度报告small profits and quick returns薄力多销publicity宣传，宣扬；公开；广告；关注；名声bonus points (消费）积分loyalty scheme忠实（顾客）奖励计划brand loyalty顾客对品牌的忠诚air miles=air mails awards里程奖remainder 剩余物a shortage of cash 现金短缺average monthly turnover 平均月营业额financing cost 融资成本cash on delivery 货到付款pay in 3 installments 分期付款（三次）margin 利润order books 订货本penalty 处罚/罚金CF from operating activities经营活动产生的现金流量CF from investing activities投资活动产生的现金流量CF from financing activities筹资活动产生的现金流量Capital expenditure 资本开支Depreciation 折旧(sales) turnover营业额early settlement discount 提前付款折扣labor cost 劳动力成本Credit sales赊帐销售Collection policy/collection period 收款期Tighten credit policy 收紧赊帐Loosen credit policy 放宽赊帐Cash receipt 现金收讫Cash disbursement 现金支出Day-to-day operation 日常营运credit terms 信用期限outstanding 剩余的outstanding balance 剩余金额Sporty 轻便的,运动型的Extra 额外费用Advert 广告，宣传Monthly service contract包月Different tarrifs at different times of the day不同时段的收费One-year all inclusive package包年套餐Kitchen appliances 厨房家电Ozone layer 臭氧层CFC chlorofluorocarbon 含氯氟Make 品牌;型;样式 a well-known makeenvironmental-friendliness user-friendlinessown-label clothingcut-priceretail food market mortgagesavings accountestate agent 对环境无害用户使用方便贴自己品牌的服装削价的食品零售市场(住房)按揭，抵押储蓄帐户房产商bonus pointsloyalty schemebrand loyaltyair miles=air mails awards vouchertarget customer customer-focused （消费）积分忠实（顾客）奖励计划顾客对品牌的忠诚里程奖优惠奖券销售对象，目标客户以顾客为中心的No-claims discount = no-claims bonus无索赔折扣/奖金:An amount subtracted from the money paid to an insurance company, because no claims have been made for a particular period.Within days:don’t need to wait for a very long time 几天内Fixed rate固定利率Reward points 奖励积分Cover 给...上保险。
商务英语期末考试-FinalExam
商务英语期末考试-FinalExamFinal ExamQuestions:1.Can you tell me a little about yourself? (00:15)This question seems simple, but many people fail to prepare for it. DON”T give your complete employment (or personal) history. Instead give a pitch (sell yourself)—one that’s short and compelling and that shows exactly why you’re the right person for the job.Part A: Tips to AnswerTip 1:Don’t just give your life story, the truth is the interviewe r isn’t interested in it.Unless you are specifically asked to give your life story, only talk about your currentsituation, career, and education.Tip 2:Don’t give your interviewer your complet e personal or employment history.You want to sell yourself. Give an answer that is compelling and short that showswhy you are the perfect person for this job.Tip 3: Keep your answers short and sweet. Stay on topic and don’t talk about personal likes, hobbies or any dislikes.Tip 4: Begin with 2 or 3 specific experiences or accomplishments that you want your interviewer to know about, then finish by talking about how your prior experiences have prepared you for this certain role.Tip 5: To answer this, talk about what you have done in order to prepare yourself to be the best for this job. Use one or two examples to back it up and then ask if theywant more details. If they do want, then give them plenty examples of yourexperience and background.Tip 6: Connect your experience with why you have applied for this job opportunity.Tip 7: Only give positive statements, sell your experiences and skills as a benefit.Part B: Steps to AnswerStep 1: Introduce briefly about yourself: name, age, education, major subject, education ranking.Step 2: Present the experience you get when working in the most recent 2-3 companies (or from university study, if you have no work experience), and what arethe benefits of that experience for the new job.Step 3: Demonstrate the skills and qualities that can meet the requirements of employers. DO NOT think that employers will know what qualities you have that fitthe job, you should tell your employer what qualities you have that they are lookingfor.Step 4: Tell the employer why you are applying for this company.Step 5: Interview the employer by asking them any information that you are interested in knowing about the job. This allows an employer to know you are reallyinterested in this job.2.What do you like to do outside of work?Interviewers ask personal questions in an interview to see if candidates will fit in with the culture [and] give them the opportunity to open up and display their personality, too. Inother words, if someone asks about your hobbies outside of work, it’s totally OK to open up and share what really makes you tick. (Keep it professional, though: Saying you liketo have a few beers at the local hot spot on Saturday night is fine. Telling them thatMonday is usually a rough day for you because you’re always hungover is not.) Be smart in what you tell an interviewer because it may decide whether you will be hired or not.3.Tell me about a problem you have solved? (33:14)Your answer needs to be resourceful and show that you have the ability to solve problems and that you have good decision making skills. Keep it short and simple, but explain how you approached the issue.Steps to Answer:Step 1: Think back to a time you had an issue.Step 2: Describe the issue, what the outcome was expected to be, and the solutions that were available.Step 3: Discuss the people you had to work with, and how they worked together in order to solve the problem as expected.Possible Questions:1.What do you consider to be your weaknesses? (05:16)2.What are your greatest professional strengths? (07:57)3.Where do you see yourself being in 3 to 5 years from now? (10:07)4.What do you know about this organization? (15:08)5.Why do you want this job? (17:05)6.What is the biggest mistake you have ever made? (29:53)7.What has been your greatest achievement? (35:10)8.Tell me about any issues you’ve had with a previous boss? (36:35)9.Would you rather work for money or job satisfaction? (39:21)10.Has anything ever irritated you about people you’ve worked with? (40:20)11.How are you when you’re working under pressure? (42:21)12.What is your biggest failure? (43:56)13.How would your boss and co-workers describe you? (45:37)14.What sort of person do you not like to work with? (47:16)Top 17 Job Interview Tips—(start video from 48:58)。
商务英语期末考试
2009-2010学年第二学期《剑桥商务英语》期末考试（08商英1、2）PART ONE (10)Read this text about electrical power in Canada.Choose the best sentence from the list A-I to fill each of the blanks.For each blank (1-5) mark one letter (A-I) on your Answer Sheet.De not mark any letter twice.One answer has been given as an example.ELECTRICITY : WEALTH , MONEY , POWERCanadian industries have prospered for more than a century on the country's abundance of cheap, reliable electrical power...example...In fact, Canada consumes more electricity on a per person basis than any country except for Norway...1... Electricity is a significant source of export income for Canada...2...But in the 1970s, Canadian exports rose sharply to address the U. S. demand for cheaper and more reliable.In 1985, exports of Canadian electrical power reached 1,400 million US dollars electricity exports account for more than 60% of Canada's balance of trade.Domestically, Canada continues to generate electrical power, primarily from water ...4...Exports of electricity are now subject to forces far beyond the control of utility managers...5...Example: BA. Besides, electricity from coal and nuclear is 50/00 to 75/00 cheaper than many other industrial nations.B. Generated primarily by water, our power supplies have attracted and supported energy-intensive industries such as mining.C. It also ranks among the top three electricity producers in the world, behind the U. S. and Russia.D. Next to electricity, Canadian paper exports came to 900 million US dollars every year in the 1960s.E. Two large nuclear power plants began to generate electricity.F. Since then, electricity' exports have declined but they have continued to exceed 700 million US dollars.G. Environmental and trade policies all influence electrical production and trade.H. Canada and the U. S. imported and exported power in almost equal measures after 1901.I. therefore, the Canadian government has little influence on these forces.PART TWO (20)Questions 6-13Read this text about south Korea's economic development, and answer the questions that follow.The Koreans see the Seoul Olympics as a chance to show their rapid progress. The Tokyo Olympic Games in 1964 served the same purpose for a developing Japan. Within 13 years, according to a detailed development plan, Korea is determined to be among the world's ten largest trading nations, up from the 13th now.1. Much of the economy's development in recent years comes from what Korean leaders call the three blessings-lower oil prices, lower world wide interest rates, and a currency that is weak against the Japanese yen. The Korean won is closely2009-2010学年第二学期《剑桥商务英语》期末考试（08商英1、2）most important. When its value drops against the Japanese yen, the Korean won went down too. Since September 1985 the won has decreased about 40% against the yen, giving Korea a huge advantage over Japan in the U.S. market.2. The Koreans made good use of this advantage, pouring 40% of their exports into America. When the U.S. responded with tough protectionism talk, they pretended to be surprised and angry. The Koreans still see themselves as relatively poor dependents of the U.S. and take American protectionism as betrayal by a big brother. They are right. The Korean economy is only 6% of Japan's. Tall buildings in Seoul resemble those in Tokyo, but the Korean capital is full of narrow streets and poor houses like a village. In the countryside some 20% of home lack running water. Moreover, Korea has a heavy defense burden as well as that big foreign debt.3. And Korea has suffered set tacks before. In the 1970s the government supported heavy industry, creating some big enterprises. The Treasury Ministry is still quietly supporting some ill shipping and overseas companies. Meanwhile the government does not know how to set up wining industries.4. the Koreans are also quick to point out that their 7.1 billion trade surplus with the U.S. is just 4% of the total American trade deficit. Japan account for 35%. In the U. S. the Koreans are competing with Japanese not American. They complain that U. S. protectionism punishes them for Americans' lazy work habits and drug abuse. They say the union rules have ruined U. S. competitiveness.Questions 6-9For questions 6-9, choose the correct title for each paragraph for the box below.For each paragraph (l-4) mark one letter (A-G) on your Answer Sheet.De not mark any letter twice.6. Paragraph 1 ...7. Paragraph 2 ...8. Paragraph 3 ...9. Paragraph 4 ...A. Economy's developmentB. Lessons from the pastC. Korean products in U. S. marketD. Exports into AmericaE. Favourable economic backgroundF. Trade surplusG. Disadvantageous factorsQuestions 10- 13Using the information in the text, complete each sentence 10-13, with a phrase from the List below (A-G) .For each sentence (10-13) mark one letter (A-G) on your Answer Sheet.2009-2010学年第二学期《剑桥商务英语》期末考试（08商英1、2）Do not mark any letter twice.10. For the Japanese, the Tokyo Olympic Games was regarded...11. the Koreans think of the U. S. protectionism...12. the recent economic development of south Korea is due...13. the Japanese trade surplus accounts...A. to have three advantages.B. among the ten biggest countries in foreign trade.C. for thirty-five percent of the total American trade deficit.D. as an exhibition of rapid economic growth.E. against the Japanese currency.F. of narrow streets and poor houses.G. as cheating a little brother.PART THREE (10)Complete the sentences about business crises using the words in the box.fight collapsed damaged cost hit14. Share prices last night following the US political crisis.15. The retail sector was hard when interest rates went up against this month.16. Enron’s reputation was after the allegations of financial malpractice.17. The salmonella incident the poultry industry millions in lost sales.18. UK banks will back after online fraud chaos.PART FOUR (20)Questions 19-38Read this news.Choose the best word to fil1 each gap.For each question (19-39) mark one letter (A ,B ,C or D) on your Answer Sheet.Children find meanings in their old family tales.When Stephen Guyer’s three children were growing up, he told th em stories about bow his grandfather, a banker, 19 all in the 1930s, but did not lose sight of what he valued most. In one of the darkest times 20 his strong-minded grandfather was nearly 21 , he loaded his family into the car and 22 them to see family members in Canada with a 23 ,“there are more important thins in life than money. ”The 24 took on a new meaning recently when Mr. Guyer downsized to a 25 house from a more expensive and comfortable one. He was 26 that his children ,a daughter, 15, and twins, 22, would be upset. To his surprise, they weren’t 27 , their reaction echoed （共鸣）their great-grandfather’s. What they 28 was how warm the people were2009-2010学年第二学期《剑桥商务英语》期末考试（08商英1、2）in the house and how 29 of their heart was accessible.Many parents are finding family stories have surprising power to help children 30 hard times. Storytelling expects say the phenomenon reflects a growing 31 in telling tales, evidenced by a rise in a storytelling events and festivals.A university 32 of 65 families w ith children aged from 14 to 16 found kids’ ability to 33 parents’ stories was linked to a lower rate of anger and anxiety.The 34 is telling the stories in a way children can 35 . We’re not talking here about the kind of story that 36 , “When I was a kid, I walked to school every day uphill both ways, barefoot in the snow. ” Instead, we should choose a story suited to the child’s 37 , and make eye contact （接触）to create “a personal experience”,. We don’t have to tell children 38 they should t ake from the story and what the moral is . ”19. A. missed B. lost C. forgot D. ignored20. A. when B. while C. how D. why21. A. friendless B. worthless C. penniless D. homeless22. A fetched B. allowed C. expected D. took23. A. hope B. promise C. suggestion D. belief24. A. tale B. agreement C. arrangement D. report25. A. large B. small C. new D. grand26. A. surprised B. annoyed C. disappointed D. worried27. A. Therefore B. Besides C. Instead D. Otherwise28. A. talked about B. cared about C. wrote about D. heard about29. A. much B. many C. little D. few30. A. beyond B. over C. behind D. through31. A. argument B. skill C. interest D. anxiety32. A. study B. design C. committee D. staff33. A. provide B. retell C. support D. refuse34. A. trouble B. gift C. fact D. trick35. A. perform B. write C. hear D. question36. A. means B. ends C. begins D. proves37. A. needs B. activities C. judgments D. habits38. A. that B. what C. which D. whomPART FIVE (40)One of your important customers and his client suffered food poisoning at your restaurant recently. They write a letter of complaint. Now you need to write a letter of apology from the restaurant management, including the information below. Apologize for the poor service2009-2010学年第二学期《剑桥商务英语》期末考试（08商英1、2）Accept full responsibilityOffer a complementary dinner for two。
剑桥商务英语备考攻略
剑桥商务英语备考攻略剑桥商务英语（Business English Test，BEC）是由剑桥大学考试委员会推出的一项全球通用的商务英语考试。
下面是剑桥商务英语备考攻略的一些建议：1. 熟悉考试内容：了解考试的考点、考查内容和题型。
熟悉每个部分的要求和答题技巧，例如阅读理解、写作和口语等部分。
2. 多做模拟试题：通过做剑桥商务英语的模拟试题来熟悉题型和考试要求，提高答题速度和准确性。
3. 背诵常用词汇和短语：掌握商务英语的基础词汇和常用短语，可以通过背诵和使用商务英语词汇书籍或APP来提高词汇量。
4. 阅读商务英语材料：阅读商务英语材料可以帮助你提高阅读理解和写作能力。
可以阅读商业报纸、商务杂志和商务英语教材等。
5. 练习听力：听力是剑桥商务英语考试的一个重要部分。
可以通过听商务英语录音、BBC商务节目以及商务英语教材的听力部分来提高听力能力。
6. 练习口语：口语是剑桥商务英语考试的一个重要部分。
可以通过与他人练习商务英语对话、模拟商务场景并进行口语训练来提高口语表达能力。
7. 注重写作能力：剑桥商务英语考试需要写作一篇报告或一封信件，因此写作能力很重要。
可以通过写作练习和参考商务英语写作范例来提高写作水平。
8. 提前备考：提前备考可以给足够的时间来准备考试，可以提前安排复习计划，分配每天的学习时间，保证全面复习。
9. 查找学习资源：寻找相关的学习资源，例如官方发布的考试指南、备考书籍、教学视频和模拟试题等，可以帮助提高备考效率。
10. 注意时间管理：在考试中要注意时间的控制，合理安排时间，注意答题时间和顺序。
综上所述，剑桥商务英语备考攻略包括熟悉考试内容、多做模拟试题、背诵常用词汇和短语、阅读商务英语材料、练习听力、练习口语、注重写作能力、提前备考、查找学习资源和注意时间管理等方面。
通过系统的备考准备，可以提高剑桥商务英语考试的通过率。
14-15-2《剑桥商务英语》期末试卷(C)(适用班级：141商务英语)
上海石化工业学校 2014-2015学年第二学期《剑桥商务英语》期末考试卷(C)（适用班级：141商务英语班）第一部分：Vocabulary and Grammar （30分）第一节：单项选择（15分）从A、B、C、D四个选项中，选出可以填入空白处的最佳选项．1.After reading the story, we came to know nobody can be successful ______ any efforts.A) for B) in C) on D) without2. When we face(面对) any danger, we should keep __________.A) calm B) careful C) quiet D) frightened3. The place is too expensive to hold our party. We should find a __________ one.A) cheap B) cheaper C) cheapest D) the cheapest4. We can’t do listening exercise, _______ the teacher’s recorder doesn’t work.A) for B) but C) or D) and5. Teenagers will learn more knowledge from real life ______ they have more chances to experience it.A) although B) if C) before D) unless6. The ______ one draws, or writes, or does anything, the ______ the end result will be.A) much … good B) more … betterC) most … best D) many … well7. We listened eagerly and carefully, ______ he brought news of our families.A) and B) but C) so D) for8. ______ it is to shop on the Internet!A) What easy B) What an easy C) How easy D) How easily9. Passengers ______ stay seated during the take-off and landing.A) can B) may C) should D) must10. In recent years, natural disasters ______ great damage to many tourist attractions.A) will cause B) have caused C) had caused D) were causing11. Twenty children aged between 5 and 10 ______ in a campus shooting last month.A) kill B) killed C) are killed D) were killed12. Some road workers ______ up the road ou tside my house, so I can’t get my car back into the garage (车库).A) dig B) are digging C) were digging D) will dig13. Researchers at Xerox designed an icon system. But Apple was the first ______ it popular.A) make B) to make C) making D) made14. We h adn’t seen each other for ages, so we spent the evening ______ up on each other’s第 1 页共8 页news.A) to catch B) catch C) catching D) to catching15. ______ he was tired after the daily hard work, Mo Yan was hungry for books.A) Since B) As soon as C) Although D) Until第二节：填空（15分）A Complete the following passage with the words or phrases in the box. Each word can only be used once.（将下列单词或词组的序号填入空格。
商务英语本科期末考试重点复习资料
商务英语本科期末考试重点复习资料Unit 11、tariff n. 关税，关税表，关税率A tax on imported items, computed as a percentage of the import value;China imposes tariffs on automobiles, electronic equipment, cosmetics, etc;2、equilibrium n. 平衡，均衡【同balance】(Economics)a situation in which supply and demand are matched and prices stable.一般均衡general Equilibrium局部均衡partial Equilibrium国际收支平衡Equilibrium in the balance of payments3、futures n. 期货【commodity futures 商品期货】goods and stocks sold for future deliveryA contract to buy or sell a specified amount of a commodity or financial instrument at an agreed price at a set date in the future.4、The reasons for international trade:The uneven distribution of natural resourcesInternational specializationDifferent Patterns of demand among nationsEconomies of scaleInnovation or variety of style5、OPEC=Organization of (the) Petroleum Exporting Countries 石油输出国家组织IBA=Independent Broadcasting Authority 英国独立广播机构phosphate cartel（磷酸盐同业联盟）;tin cartel（锡同业联盟）Commodity Cartels 商品联盟6、tangible adj. 可触知的，有形的【反intangible】7、portfolio n. 有价证券财产目录The group of assets, such as stocks, bonds, mutual held by an investor.Portfolio investment证券投资8、licensing agreements许可证协议contract giving someone the legal right to use a patent or trademark franchise agreements特许经销协议9、FDI=Foreign direct investment 外国直接投资ownership of asset abroad and can take the form of either direct or portfolio investment.ME=Multinational Enterprises 跨国公司（MNC=MultiNational Corporation 跨国公司）? A firm that owns business operations in more than one country10、Question: comparative advantage refers to the advantages based on the comparison between countries?Unit 21、access n. 接近；通路the means or opportunity to approach or enter a placeMarket access（市场准入）for goods in the WTO means the conditions, tariffand non-tariff measures, agreed by members for the entry of specific goodsinto their markets.2、Validity n. 有效；合法性The term of validity 有效期间3、carrier n. 搬运人；从事运输业的人（或）公司An organization that transports products or services using its facilities;4、Underwriter n. 担保人；保险商A company assumes the cost risk of death, illness, fire, theft, etc., in exchange for payments;5、Arbitration n. 控诉；打官司An informal hearing regarding a dispute6、Certificate n. 证明书、执照、单据Certificate of deposit;CPA (certificated public accountant注册会计师)7、Invoice n. 发票A detailed list of goods shipped or services rendered, with an account of all costs; an itemized bill.8、Insurance policy保险单Certificate of origin产地证书Inspection certificate检验证Packing list包装单9、FAS=Free Alongside Ship 装运港船边交货10、Incoterm 2000=international commercial terms 2000年国际贸易术语解释通则11、FOB=Free on Board 装运港船上交货FOB HK12、L/C=Letter of Credit 信用证L/C is a commitment, usually by a bank on behalf of client, to pay a beneficiarya stated amount of money under specified conditions. 信用证是银行作出的有条件的付款承诺，即银行根据开证申请人的请求和指示，向受益人开具的有一定金额，并在一定时期内凭规定的单据承诺付款的书面文件。
BEC高级期末考试复习资料
BEC高级期末复习Unit 61、purchasing power购买力2、online trading 网上购物3、currency 货币4、incompetence无能，不适当5、guru 领袖，专家6、inflation 通货膨胀deflation 通货紧缩7、disinflation 降低通货膨胀力8、online auction网上拍卖9、prompt payment 立即付款10、unreliable 不可靠11、beautifully packaged精美包装12、in mint condition 崭新的13、efficient service有效的服务14swift delivery发货快15、vendor供应商16、delay in despatch延迟发货17、smooth transaction交易顺利18、beware当心19、not as advertised与广告不符20、a bit marked对…..做标记，划痕21、damaged in transit运输，经过22、in stock 存货23、pharmaceutical制药的24、haulage 长途运输25、squeeze紧握，勒索26、renew 续借，更新27、promptly迅速地28、integral 完整的29、tender 提供，偿还30、regulator 监管人31、promotional activities特价活动32、hypermarkets巨型超市33、domination 支配34、subsidiary附属的，辅助的35、check-out counter收银台36、check in登记37、hold on to拖延38、capital markets资本市场39、intervene 干涉，插入40、carpet地毯41、tiles瓷砖42、commission委员会，佣金43、precise精确的，准确的44、custom惠顾45、up to now迄今为止46、entry产品描述47、manual小册子48、portable music player便携式音乐播放器49、lithium ion锂电池50、extract摘录Unit 71、widely circulated广泛流传2、altitude高度latitude纬度longitude经度attitude态度3、hover盘旋4、north latitude北纬5、west longitude西经6、make of处理，利用7、balloonist热气球驾驶员8、delegate responsibility下放责任9、plan effectively进行有效的计划10、motivate their staff to perform 激励员工好好表现11、handle people sensitively敏感地处理人际关系12、organize work efficiently高效地安排工作13、recognize and reward good performance表彰并奖励员工的良好表现14、take tough decision做出果断决定15、lead by example以身作则16、inspire confidence and respect激发信任和尊敬17、communicate their vision and idea交流想法和观点18、co-operate with other parts of the organization和其他部门合作19、be creative and have innovative ideas富有创造力和创新思维20、get one’s hands dirty事事亲历亲为21、can’t see the wood for the trees一叶障目22、doesn’t want to lose face 不想丢脸23、have tunnel vision井底之蛙，视野狭隘24、bite off more than you can chew不自量力，眼高手低25、too many chiefs, not enough Indians将多兵少26、cut corners抄近路27、throw money at the problem靠钱解决问题28、open a can of worms自找麻烦29、be a yes-man唯唯诺诺的人，好好先生30、billing账单31、get tough on对…严厉、苛刻的32、safety checks安全检修33、fundamental基本的34、executive board执行委员会，董事会35、ferry轮渡36、hypocrisy虚伪hypocritical虚伪的37、buzzwords流行词，玄妙的38、argument论据39、entrust委托40、thoughtful体贴的41、conciseness简洁42、ingredient要素43、business report商务报告44、progress report进展报告45、documentary film纪录片46、polar bear北极熊47、get permission to获得许可48、shoot up拍摄49、conservation area 保护区50、reckon估计51、editing room剪辑室52、distil down浓缩53、solartech太阳能科技solar panels太阳能电池板54、the sales department销售部门55、suppress压抑56、mould铸造57、Master of Arts(MA)文学硕士Master of Science理科硕士58、accredit认可，授予certify 凭证，认可59、VW大众60、deviate脱离61、philosophy哲学62、in other words换句话说Unit 81、recycling waste废物循环利用2、oil spills at sea海上原油泄漏3、nuclear radiation leaks核辐射泄漏4、hurricane飓风5、landslide山体滑坡6、smog 烟雾7、declining fish stocks鱼群减少8、drought干旱9、extinction of different species不同物种的灭绝10、flooding洪水11、chemical explosion 化学物爆炸12、volcanic eruption火山爆发volcano火山12、aftershock余震13、urgent evacuation紧急撤离14、flattered areas受牵连的地区15、earthquake relief赈灾16、relief goods救援物资17、cold-proof coat防寒大衣18、plag prevention防疫19、gale devoted to a quake relief赈灾晚会20、charity donor慈善捐赠21、charity sale义卖22、giveaway buffet慈善餐会23、nationalday of mourning全国哀悼日24、natural hazards自然灾害25、highten the vigilance against提高…警觉性26、quake-proof bridges防震大桥27、precaution预防措施28、pollution quotas污染限额29、eliminate消除30、emission排放emit排放31、sustain承受32、in excess过量33、obscure难以理解34、carbon dioxide二氧化碳35、allowance津贴36、surplus余额37、havoc 大破坏38、penalize惩罚39、the global commons全球共有财富40、clutch of problems一系列问题41、disposal of waste垃圾处理42、landfill填埋incinerate焚烧recycled回收43、stakeholder利益相关者44、overstage夸大45、half-yearly financial report半年度财务报告46、label标明47、lay off解雇48、electronic retailer电子零售商49、payment terms付款期限50、trade creditors 购货客户51、walk the talk说到做到52、corporate social responsibility企业社会责任53、cash flow资金流动54、put oneself in one’s shoes设身处地55、It takes all sorts to make a world.大千世界，无奇不有.。
剑桥商务英语期末考试B卷
上海市贸易学校2010/2011学年 第二学期 09级商英《剑桥商务英语英语》期末试卷（B ） （闭卷）班级 学号 姓名 得分 .第 1 页 共 4页I. Multiple choices ： 10％1. Which of the following refers to introducing oneself ？A. Excuse me, is your name Marriot ？B. Hello ， I'm Mike Watson 。
C. I ’d like to introduce Mr. Kwon.D. This is Peter speaking.2. “How do you do ？” is a(n ） _________。
A. greeting B 。
introduction C 。
question D 。
polite saying 3. A suitable response to “Have a nice weekend" is________.A 。
That ’s all right. ByeB 。
Thank you 。
You too C. It is very kind of you D. See you on Sunday 4。
____________ refers to a department 。
A 。
Secretary B. Production C 。
Accountant D. Sales manager 5。
___________, whose headquarters are in Seattle, is an American company. A 。
VOLVOB 。
SONYC 。
SAA D. Microsoft 6。
Which of the companies offers a service of catering?A 。
剑桥商务英语(一)2014期末复习资料
剑桥商务英语（一）期末复习说明：本课程因参加学校基于网络的课程终考改革试点工作，而学校购买的题库系统实现不了以往已经成熟的试卷中的两大题型：听力和匹配。
同时，试卷要满足机阅条件，因此，此次期末考试删除以上两大题型和翻译题，新增单句选择题。
且考试时间缩短为60分钟。
具体安排请见下文。
请各位同学务必注意。
一、课程考核方式1、形成性考核：占课程总成绩的30%。
（平时作业：40%，网上记分作业：40%，课堂表现：20%）2、终结性考试：占课程总成绩的70%。
（笔试（基于网络的考试）：50%，口试：20%）二、课程终结性考试题型与分值分布试卷满分100分，共分6大部分。
考试时间：60分钟。
1、笔试（1）、短句理解：10*3〞=30分。
每小题分值提高到3分。
请重点复习本复习资料P4-7页中的相关内容。
（2）、完型填空：12*2〞=24分。
文章中的空格增加到12小题。
请重点复习本复习资料P8-15页中的相关内容。
（3）、单句选择：5*2〞=10分。
新增单句选择题型。
请重点复习本复习资料中P16-17页的相关内容。
（4）、填表题：5*2〞=10分。
请重点复习本复习资料P18-22页中的相关内容。
（5）、阅读理解：6*2〞=12分题目增加到6个小题。
重点复习课文P.18,36,46,66,76,86的内容。
以及本复习资料P23-26页中的历年试题。
（6）、写作：1*14〞=14分保留写作题型，分值提高到14分。
请关注note,email以及短小的memo的写法。
请重点复习本复习资料中P27-31的相关内容。
2、口试：满分100分，共两个题型。
主要考察学生商务英语的表达能力。
（1）自我表达，主要为一些个人信息，由考官进行提问。
（30分）（2）就某些商务活动的话题进行1分钟左右的观点陈述，表达自己的看法和理由。
（70分）参考话题1：What is important when…? Booking an international flight for a business trip（预订商务旅行的国际航班）Departure times（出发时间）In-flight service（飞机上的服务）Price of the ticket（机票的价格）；1. What is important when booking an international flight for a business trip?Firstly, we should take the Departure times into consideration since time is very precious for the business travelers. By planning early, we can save a lot of time.Then, we should compare the In-flight service of different airline companies, because an international flight usually takes a long time, and thus a good in-flight service can make us feel comfortable and relaxed.Last but not least, we should think about the Price of the ticket, because international flight tickets are usually expensive and if we can find a cheaper one, it will be a good news for the company.参考话题2：What is important when…? Choosing a conference venue（选择会议地点）Location（位置）Facilities（设施）Price（价格）2. What is important when choosing a conference venue（选择会议地点）?Firstly, we should consider the location issue. Whether it is near the city center or the airport or some business areas, just to make sure it’s convenient to get around.Then, we should also consider the facilities they can provide, like the seminar room, business center, projector（投影仪）and so on.And last, we should compare the price it offers. To choose the one offers a reasonable price with the best service.参考话题3：What is important when…? Applying for a job（求职）Curriculum Vitae（个人简历）Interview （面试）Appearance（外貌）3. What is important when applying for a job（求职）?Firstly, you should provide a well-prepared CV, to let the company get a positive idea about you before the interview.Then, during the interview, appearance is a very important factor, remember to dress smart to make a good first impression.And then you should answer the question with great self-confidence and with a smile, to convince the interviewer that you are the right person that they are looking for.参考话题4：What is important when…? Choosing a shipping company（选择运输公司）Speed of service （运输服务的速度）Cost（成本）Recommendation from a friend（朋友推荐）4. What is important when choosing a shipping company?The first thing we should do is to think carefully of the Speed of service that the shipping company can provide. Since we all know the competition nowadays are becoming more and more competitive and speed is very important for a company.Then, we must consider the cost of hiring a shipping company, because sometimes the shipping cost will be very high and it can be a huge burden for a company.Last, we can get Recommendation from a friend to choose a good shipping company.参考话题5：What is important when…? Recruiting staff（招聘员工）Qualifications（资格证明）Experience （工作经验）Age（年龄）5. What is important when recruiting staff（招聘员工）？Firstly, I think qualification is very important. We need to know what college did the applicant attend and what is his major. And some other certificate about professional skill and etc.Then, the working experience is also very important. From his working experience, we can see what kind of job fit him the most and some other information about his career choice, working attitude and etc. At last, we should also pay attention to the age issue, because different positions have different age requirements, which could cause some problems if we choose the person with an inappropriate age.参考话题6：What is important when…? Choosing a meal with an important client（与重要客户吃饭）Price （价格）Type of food（食物的类型）Quality of service（服务的质量）6. What is important when choosing a meal with an important client?The first thing we should consider is the price of the meal since we are entertaining an important client. The restaurant should be good and the dinning environment comfortable.Then we should choose the Type of food, we can choose different type of food according to the nationality of the clients, for example, if the client is an American, we can have the meal in a luxury western restaurant.Lastly, the Quality of service is also very important. If we want to make the client feel comfortable and satisfied, we should provide him with an excellent service.Lomax KR 700 Plain Paper Fax/Digital AnswerphoneThe answer to your all your communication problems! The KR 700 is the latest addition to our extensive (22) of fax machines. It is a (23) advanced version of the KR 600 with an answerphone facility and (24) other special features. One of these special features means that you (25) perform one operation while the machine is (26) another one. There are several dialing techniques (27) allow you to send faxes easily, quickly and cheaply. It takes (28) fifteen seconds to fax an A4 page. (29) the laser printing (30) you high quality pictures. The answerphone (31) fourteen minutes' recording time, which is a bonus for any business. (32) it is such a flexible machine, it is compact. It will fit into the (33) space in the office or at home.22. A. variety B. range C. spread23. A. most B. more C. much24. A. many B. any C. every25. A. can B. must C. should26. A. perform B. per-forming C. performed27. A. which B. what C. who28. A. all B. less C. just29. A. Extra B. Addition C. Furthermore30. A. provides B. gives C. makes31. A. has B. have C. having32. A. However B. Although C. Also33. A. small B. smaller C. smallestKeys:22.B 23.B 24.A 25.A 26.B 27.A 28.C 29.C 30.B 31.A 32.B 33.CHiring: Do You Know How Important to Pick them?Your small company is growing, the market has a need (22) your product, and you’re recruiting employees to expand your business. What could possibly (23) wrong? The answer is, a lot, (24) you don’t hire the right people.One of the differences between businesses that boom and(25) that limp along is good employees. Obviously, your talent as an entrepreneur has a lot to do(26) the success of your business, but you (27) only go so far by yourself. You must find good employees, figure out(28) motivates them, and then place them into the right position.Hiring employees is(29) and requires a lot of patience and energy. You have to resist the temptation to fill the job quickly with one of the first few(30) who come along or(31) someone who is only sufficient (32) you want to stop(33) and get back to your business.22. A. for B. to C. in23. A. leave B. come C. go24. A. their B. if C. but25. A. these B. those C. they26. A. on B. in C. with27. A. can B. ought C. shall28. A. what B. that C. which29. A. time-consume B. time-consumed C. time-consuming30. A. person B. people C. peoples31. A. hire B. hires C. hiring32. A. so B. because C. while33. A. interviews B. interview C. interviewingKeys:22.A 23.C 24.B 25.B 26.C 27.A 28.A 29.C 30.B 31.A 32.B 33.CBritain’s sandwich business is expanding fast. Half the population buy sandwiches at least twice (22) week, and they are spending more(23) them. (24) sandwiches are made at home, while(25) from shops are selling in growing numbers.One reason is that packaging keeps sandwiches fresh for up to 48 hours, making(26) possible to mass-produce them centrally and distribute them widely.(27) reason is that petrol stations, wanting to expand the range of(28) they sell, have quickly become major outlets for sandwiches.The increase in sandwich sales has also been helped by changing social trends. Many people have stopped(29) family meals at home, and(30) choose the time and place to eat. Time has become more important than price, (31) convenience is the most important reason(32) all.Taken together, these changes are making the sandwich industry(33) into a very valuable business.22、A. the B. a C. this23、A. on B. at C. in24、A. Either B. Much C. Fewer25、A. they B. all C. those26、A. it B. them C. that27、A. Another B. Other C. Next28、A. which B. that C. what29、A. have B. having C. had30、A. also B. instead C. alternatively31、A. unless B. whether C. although32、A. of B. for C. by33、A. grow B. growing C. grownKeys:22.Ｂ23.Ａ24.Ｃ25.Ｃ26.Ａ27.Ａ28.Ｃ29.Ｂ30.Ｃ31.Ｃ32.A 33.Aopportunities. (22) days, employers understand that employees who are(23) training and development opportunities are more motivated(24) contribute more to the company. (25) courses cover a wide(26) of subjects and cost from as little as £170. They are designed specially to develop employees’skills, and at the same time they (27) businesses increase efficiency and profitability. All of our courses are led by professional trainers (28) extensive expertise and understanding of business needs.We offer:seminars which run for a full or half day, and give you the skills you need(29) and effectively; semester courses where you(30) lectures or seminars once a week over a three-month period;e-learning which gives all the flexibility a busy(31) needs.The qualifications you get will (32) on the type of training. You (33) find more information under each course title.22. A. Those B. This C. These23. A. giving B. given C. give24. A. and B. but C. with25. A. Your B. Our C. His26. A. range B. scope C. sum27. A. helps B. helped C. help28. A. with B. of C. from29. A. quickly B. quicker C. quick30. A. give B. accept C. attend31. A. persons B. people C. person32. A. depend B. work C. rely33. A. can B. going to C. areKeys:22.C 23.B 24.A 25.B 26.A 27.C 28.A 29.A 30.C 31.C 32.A 33.AAs technology brings people (22) together, our environment becomes more varied. And while workers(23) all backgrounds are merging into the global marketplace, businesses(24) being challenged by a lack of skilled and (25) employees who can integrate successfully (26) other cultures.In the book Diversity: Leaders Not Labels, author Stedman Graham points out that we(27) become a member of anyone else’s culture in order to play a key role, but we must maintain our (28) identities while respecting others’uniqueness in our workforce and in our(29) . The people who (30) succeed in the 21st century are(31) who do not look at a person’s race, who build relationships, who continue to(32) and develop as individuals, and who bring value to (33) and those they represent.22、A. close B. closer C. closest23、A. from B. in C. on24、A. is B. are C. were25、A. qualified B. qualify C. qualifying26、A. with B. in C. into27、A. must not to B. do not have to C. do not have28、A. own B. owe C. owed29、A. community‘s B. communitys’ C. communities30、A. will B. won’t C. don’t31、A. that B. those C. these32、A. grow B. grew C. grown33、A. them B. themselves C. theirKeys:22.B 23.A 24.B 25.A 26.C 27.B 28.A 29.C 30.A 31.B 32.A 33.BThe country’s demand for telephones, mobile phones, faxes and the Internet is growing at an increasingly fast rate. In fact, it is growing (22) quickly that our telephone numbering system needsre-organising (23) some major changes will have to (24) made.These changes, (25) will make the system simpler and easier to use. It is (26) an important task that all the UK phone companies are working together to make (27) changes. The changes will(28) only make hundreds of millions of new numbers, but they will (29) bring order and flexibility to the system for years to come.(30) main changes are due to happen (31) now and the year 2002, which will give you (32) of time to prepare. You will find details of the number changes on our website, (33) you can visit any time at , or call our freephone helpline on 0808 224 2000.22、A. so B. that C. too23、A. and B. with C. before24、A. been B. be C. being25、A. despite B. however C. although26、A. much B. such C. so27、A. this B. there C. these28、A. if B. not C. but29、A. furthermore B. additionally C. also30、A. The B. Those C. Their31、A. from B. between C. until32、A. plenty B. many C. lot33、A. when B. who C. whichKeys:22.A 23.A 24.B 25.B 26.B 27.C 28.B 29.C 30.A 31.B 32.A 33.CThomas Kingsley works for Meridian Finance in East London. He works (22) a sales executive. He (23) with a large number of medium-sized businesses in the London area. He (24) them on the best financial products for their needs.He is only in (25) office in the morning when he discusses clients (26) the Sales Manager. Then he travels around London to see his clients. He informs them (27) new products on the market. He keeps a (28) of any changes in the clients' information so that he can offer advice if necessary. He (29) his paperwork and arranges (30) from home or from his car between appointments.If any members would like (31) advice on insurance or any financial product, please do not (32) to phone Thomasoroneofhiscolleagues(33************.Theywillbehappytohelpyouiftheycan!22、A. as B. like C. in23、A. organizes B. provides C. deals24、A. advise B. advises C. advised25、A. his B. her C. its26、A. with B. to C. from27、A. about B. on C. to28、A. notice B. record C. reference29、A. does B. produces C. deals30、A. meets B. meet C. meetings31、A. an B. a C. some32、A. hesitate B. stop C. think33、A. to B. on C. underKeys:22.A 23.C 24.B 25.A 26.A 27.A 28.B 29.A 30.C 31.C 32.A 33.BThis week sees more changes in the packaging world. DD Holdings, the UK group, has (22) an alliance with three other European packaing companies. The company hopes the alliance will help (23) members to win more orders from multinational pharmaceutical groups.There is a (24) trend in the pharmaceutical industry for large multinatiuonals to use pan-European suppliers. (25) has presented problems particularly for small and medium-sized companies (26) produce in just one country.DD Holdings, based in Youkshire, is teaming up (27) partners in France, Germany and Spain to form an alliance called Pharmapak. (28) the partners will continue to work (29) separate companies, they will share (30) of their sales and marketing resources. The deal (31) customers with the opportunity to negotiate Europe-wide contracts.DD is the (32) of the four companies, with 15 production facilities throughout Europe and(33) annual turnover of about ￡120m.22、A. announced B. advised C. altered23、A. our B. its C. their24、A. grown B. growth C. growing25、A. These B. This C. That26、A. which B. what C. who27、A. with B. to C. in28、A. However B. Despite C. Although29、A. as B. than C. that30、A. some B. any C. every31、A. provided B. provides C. provide32、A. largest B. larger C. large33、A. some B. a C. anKeys:22.A 23.B 24.C 25.B 26.A 27.A 28.C 29.A 30.A 31.B 32.A 33.CMore good news. Barclays Bank is setting up a call centre in Sunderland (22) of the growth of its telephone banking service. This is a welcome decision for the north-east, (23) companies considered less attractive (24) regions such as London and Scotland in (25) list of the best locations for call centers. Opening early next year, the centre (26) expected to employ 2,000 people over the next three years. Barclaycalls, the telephone banking service, (27) introduced in 1994 and has (28) than 600,000 customers. The service has 650 employees in Coventry and (29) 200 at a centre in Manchester. Barclaycalls is (30) 25,000 new customers every month and the bank expects one million customers (31) the next two years. One director said: “Opening another call centre shows (32) popular our telephone banking service is (33) our customers. Barclays will continue to invest to satisfy their needs.”22、A. because B. despite C. due23、A. where B. what C. which24、A. that B. than C. as25、A. there B. their C. its26、A. are B. be C. is27、A. was B. were C. have28、A. more B. many C. much29、A. extra B. different C. another30、A. attractive B. attracted C. attracting31、A. at B. over C. on32、A. why B. very C. how33、A. with B. between C. throughKeys:22.A 23.C 24.B 25.B 26.C 27.A 28.A 29.C 30.C 31.B 32.C 33.AJapan’s third largest car manufacturer, Honda Motors, has announced plans to build a third model in England. The model, a small car to compete (22) the Ford Fiesta in the UK, will be produced at its Swidon plant in south-west England and not at a new location in central Europe. The move will(23) Swindon’s output to 250,000 cars a year.The expansion (24) the decision in January by Nissan, Japan’s second biggest car-maker, to build a third model at (25) Sunderland plant in north-east England.The car-makers’plans come (26) a time when Japan’s biggest car company, Toyota, is considering (27) its third European model at a new plant in northern France (28) than expanding its present production facilities in England. Toyota is already looking at a possible location in a (29) near the Belgian border. The area has a very high rate of unemployment, so generous government (30) would be available to the company to create new jobs.Toyota’s strategy is to (31) the French market, where sales for all Japanese car-makers have been weak due (32) strong competition from Renault and Peugeot-Citroёn. Toyota (33) the plans were still being studied and that a decision would be made early next year.22、A. for B. to C. with23、A. rise B. raise C. build24、A. results B. follows C. means25、A. its B. it’s C. his26、A. on B. at C. in27、A. building B. build C. built28、A. other B. instead C. rather29、A. country B. land C. region30、A. grants B. fund C. profits31、A. start B. leave C. enter32、A. to B. of C. at33、A. told B. said C. spokeKeys: 22.C 23.B 24.B 25.A 26.B 27.A 28.C 29.C 30.A 31.C 32.A 33.B1、The company is giving to employees who meet their targets.A. a pay riseB. a pay cut2、There’s a lot more administration work with this project; we need to more office staff.A. employB. dismiss3、Their sales are dropping, so they are about 10 percent of the workforce.A. taking onB. sacking4、The department is employees who are performing badly.A. hiringB. firing5、My teenage children more quickly than I can earn it!A. spend moneyB. make money6、Last year, I from the bank to buy my new car.A. borrowed moneyB. lent money7、Sales decreased and they had lots of debts. In the end the company .A. went bankruptB. developed fast8、She sold her old video games on eBay and made a huge .A. profitB. loss9、Hubdean need to build a new to store their goods.A. plantB. warehouse10、The company has received new for their products from satisfied customers.A. ordersB. deliveries11、The existing factory cannot make enough to demand.A. satisfyB. supply12、The products are made using assembly line.A. automatedB. a handmade13、The factory is currently working at full .A. capacityB. output14、An international company could manufacture Hubdean’s under license.15、We need to ten more people for the summer.A. applyB. recruit16、I am going to interview the tomorrow.A. candidatesB. appointments17、Peter works in the department. His job involves a lot of traveling to visit clients.A. salesB. human resources18、I bought the car with a from the bank.A. loanB. debt19、The system lets us what the operatives are doing at any time.A. monitorB. watch20、As a stockbroker, I earned a , but I wasn’t happy.A. healthy incomeB. mean income21、We had over 30 for the vacancy we advertised in the local paper.A. applicantsB. assistants22、I had to fill in an form and return it to the Personnel Department.A. a CVB. an applicant23、I changed my car insurance because the was lower.A. premiumB. price24、UPS will deliver both your and parcels.A. documentsB. vehicles25、The cost of the service depends on the of the package and the speed of the service.A. weightB. weigh26、The is carried out in a laboratory in the QC department.A. chemical analysisB. inspection27、All finished goods are stored in a warehouse ready for .A. dispatchB. manufacture28、The of our ingredients is about two weeks. After that we throw them away.29、People don’t buy CDs now and small record shops are .A. making a lossB. making a progress30、Always put all into the bins.A. waste materialB. raw material●“写作”部分复习内容：1、A visitor is coming to your company this afternoon. Write an email to a colleague:•asking her to show the visitor around;•giving her some information about the visitor;•suggesting how she might entertain（招待）the visitor.•Write 30-40 words.参考答案：(37 words)Ann,I would be grateful if you could show a visitor around the company for me this afternoon. His name’s Madis Loogus and he works for MTR in Estonia. I suggest that you show him the Production area. ThanksPeter2、Your company has just received new company brochures（介绍手册）from the printers. Write a note （便条）to the Sales Manager（销售经理）:•telling her the brochures have arrived;•saying which department they are in;•asking her to collect her copies immediately.•Write 30-40 words.参考答案：(35 words)Chris,Copies of the new company brochure have just arrived from the printers. Could you collect your copies as soon as possible, please? You’ll find them in John’s office in the marketing department.ThanksAnn3、You are Daniel Black. You have organized a marketing conference（组织市场营销会议）for your company at the Karoliny conference Centre（会议中心）, Prague（布拉格）.Write a memo（备忘录）to the delegates（代表）:•saying where the conference will be•saying when the conference will be•asking everyone to confirm if they can attend.•Write 30-40 words.参考答案：(38 words)MEMOFrom: Daniel BlackTo: Marketing PersonnelThe marketing conference is from the 25 to 27 September at the Karoliny Conference Centre, Prague. You should arrive in time for dinner on the Friday evening. Please confirm if you will be able to attend or not.4、Elizabeth Sharp is going to be the new Human Resources Manager（人事经理）at your company. She is going to visit your office to learn more about the company. Write an e-mail to all staff（全体员工）: •explaining who she is•saying when she will be in the office•asking staff to introduce themselves to her.•Write 30-40 words.参考答案：(37 words)To: All staffFrom: Peter BlackSales ManagerElizabeth Sharp, the new Human Resources Manager, will be visiting us on Tuesday 11 April. The aim of her visit is to learn more about the company so please make sure that you introduce yourselves to her.5、You are about to meet a client（会见客户）and you ask your secretary（秘书）to make an urgent phone call to another client. Write a note to your secretary Sue, telling her:•Whom she needs to call;•What to say;•Where she can find the information she needs.•Write 30-40 words.参考答案：(31 words)NoteDear Sue,Please call Mr. Blake to tell him that I have got the invitation from him and would attend the seminar next Friday. You can find his telephone No. on my desk.6、You are going to attend an international conference on HR management in Geneva soon. Write a memo to your assistant:▪explaining why you will be away;▪letting her know the dates you will be away;▪saying what work she should do while you are away.▪Write 30-40 words.参考答案：MEMOTo: Sara LyonsFrom: Mary BartonDate: 14 March 2011Subject: Trip to GenevaI have to leave for an international conference in Geneva next week. The trip will last 3 days, so you won’t see me until next Thursday.I would like you to arrange the training session we have decided to hold next Monday morning. And I will be happy to see the training report while I come back.7、Your line manager has asked you to write a report on your latest sales figures. Unfortunately, it is not ready yet. Write an email to your manager:▪apologizing for the delay;▪giving the reason for the delay;▪saying when the report will be ready.▪Write 30-40 words.参考答案：Dear Mr. Smith,I must apologize to you for the fact that my latest sales figures report is not yet ready. My hard desk crashed yesterday, and the technician is still repairing it. However, I am sure I can have the report ready by tomorrow afternoon at the latest.I hope this is not too inconvenient.YoursAndrew Johnson21。
商务英语期末考试重要知识点.（推荐阅读）
商务英语期末考试重要知识点.（推荐阅读）第一篇：商务英语期末考试重要知识点.第一题翻译选择;第二题短语互译;第三题阅读;第四题完型填空1.Rising damp, if not treated effectively, could in time cause extensive damage to the structure of your home, ruin decoration and furniture.如果处理不当,墙内潮气最终可能会对房屋的结构造成大面积破坏,毁掉装修和家具。
2.This contract is entered into as of the seventh day of March, 2002, by and between Lonk Co.Ltd., a corporation organized under the laws of the United States of America(hereinafter called t he “Purchaser”, and Wingo Co.Group, a corporation organized under the laws of the People’s Republic of China(hereinafter called the “Seller”.本合同由依照美国法律成立的龙科有限公司 [以下简称买方 ]和依照中华人民共和国法律成立的文果集团公司 [以下简称卖方 ]之间于 2002年 3月 7日订立。
3.Multinational bank's services include issuing letter of credit, buying and selling foreign exchange, issuing banker's acceptances, accepting Eurocurrency deposits, making Eurocurrency loans, and assisting in the marketing of Eurobonds.跨国银行提供的服务包括开立信用证、买卖外汇、开证行承兑、接受欧洲货币储存、提供欧洲货币贷款以及发行推销欧洲货币债券。
商务英语国际商务期末复习资料
商务英语国际商务期末复习资料简答1. The Globalization of ProductionThe globalization of production refers to the tendency among firms to source goods and services from locations around the globe to take advantage of national differences in the cost and quality of factors of production (such as labor, energy, land, and capital).By doing so, companies hope to lower their overall cost structure and/or improve the quality or functionality of their product offering,thereby allowing them to compete more effectively.2. The differences between common law and civil law?Common law is based on tradition, precedent, and custom.(1) A common law system is more flexible that other systems.(2) Judges in a common law system have the power to interpret the law so that it applies to the unique circumstances of an individual case.(3) Each new interpretation sets a precedent that may be followed in future cases.(4) As new precedents arise, laws may be altered, clarified, or amended to deal with new situations.Civil Law is based on a detailed set of laws organized into codes. (1) When law courts interpret civil law, they regard to these codes.EX. Germany, France, Japan, and Russia(2) A civil law system tends to be less adversarial than a common lawsystem(3) The judges rely upon detailed legal codes rather than interpreting tradition, precedent, and custom. Judges under a civil law system have the power only to apply the law.3. How corruption effect economy?(1) High levels of corruption significantly reduce the FDI, level of international trade, and economic growth rate in a country.(2) By siphoning off profits, corrupt politicians and bureaucrats reduce the returns to business investment and, hence, reduce the incentive of both domestic and foreign businesses to invest in that country.(3) The lower level of investment that results hurts economic growth.4. Why we need to protect intellectual property?The philosophy behind intellectual property laws is to reward the originator of a new invention, book, musical record, clothes design, restaurant chain, and the like, for his or her idea and effort. Such laws stimulate innovation and creative work. They provide an incentive for people to search for novel ways of doing things, and they reward creativity.。
剑桥商务英语BEC考试复习材料解析
剑桥商务英语BEC考试复习材料解析剑桥商务英语BEC考试复习材料解析旧书不厌百回读，熟读精思子自知，以下是店铺为大家搜索整理的剑桥商务英语BEC考试复习材料解析，希望对正在关注的您有所帮助!苏格兰皇家银行(Royal Bank of Scotland)试图扩大在中国的投资银行业务，正考虑投资于第二家中资机构。
苏格兰皇家银行拟收购苏州信托19.9%股权苏格兰皇家银行(Royal Bank of Scotland)试图扩大在中国的投资银行业务，正考虑投资于第二家中资机构。
Royal Bank of Scotland is considering investing in a second Chinese institution as the banking group seeks to build up its investment banking operations in the country.一位知情人士表示，苏格兰皇家银行正与江苏的苏州信托(Suzhou Trust)洽谈，计划收购其19.9%的股权，并已将相关方案提交监管机构批准。
然而，最终敲定协议可能需要一年时间。
RBS is discussing taking a 19.9 per cent stake in Suzhou Trust, which is based in China’s Jiangsu province, and has asked regulators for approval, a person familiar with the matter said. However, any agreement could take up to a year to finalise.两年多以前，苏格兰皇家银行牵头的一个财团以31亿美元收购了中国银行(Bank of China) 10%的股权。
中国银行是中国最大的银行之一。
剑桥期末复习计划
剑桥期末复习计划时间顺序11月30日：1. 回顾课堂笔记：从第一节课至今的所有课堂笔记进行温习，强化对知识点的理解。
2. 整理错题：回顾之前做错的题目，找出错误原因，加强相应的知识点。
3. 制定目标：明确本次复习的重点和目标，为接下来的复习做好准备。
12月1日：1. 复习单元一：仔细阅读教材相关章节，重点关注概念和公式的掌握。
2. 做练习题：选择教材中的练习题，检验对于该单元的理解程度。
12月2日：1. 复习单元二：重点复习单元二的知识点，注意解题方法和技巧。
2. 做练习题：完成与单元二相关的练习题，巩固所学知识。
12月3日：1. 复习单元三：详细复习单元三的内容，特别关注难点和易错点。
2. 解答问题：解答与单元三相关的问题，提高对知识点的理解和记忆。
12月4日：1. 复习单元四：系统地回顾单元四的重要知识点和思想。
2. 讨论课堂问题：与同学进行讨论，解决自己在该单元中遇到的困惑。
12月5日：1. 复习单元五：温习单元五的内容，强化记忆关键概念。
2. 制作思维导图：以单元五为主题，制作思维导图，帮助整理思路。
12月6日：1. 复习单元六：重点复习单元六的知识点，关注原理和实际应用。
2. 做模拟题：完成模拟试题，体验真实的考试情况，发现自己的不足之处。
12月7日：1. 综合复习：将之前复习过的知识点进行综合回顾，巩固记忆。
2. 制定时间表：根据自己的掌握情况，调整复习计划，合理安排复习时间。
12月8日：1. 复习习题集：仔细阅读习题集，选择适当的题目进行复习。
2. 解答疑惑：将复习中遇到的困惑和问题整理出来，向老师请教解答。
12月9日：1. 复习练习册：完成练习册中的相关练习，查漏补缺。
2. 与同学交流：与同学交流复习心得，相互之间帮助理解和记忆知识点。
12月10日：1. 复习重难点：重点复习前几天发现的重难点，将重点和难点记在笔记本上。
2. 写总结：对整个复习过程进行总结，明确自己的学习收获和不足。
剑桥商务英语的复习计划
剑桥商务英语的复习计划Starting a comprehensive review plan for Cambridge Business English is crucial for success. My strategy begins with a clear understanding of the exam structure and requirements.Firstly, I allocate time for daily practice sessions, focusing on the four key areas: listening, reading, writing, and speaking. Each session is tailored to address specific skills, ensuring a balanced approach to learning.Next, I prioritize vocabulary acquisition, as a rich vocabulary is essential for business communication. I use flashcards and language apps to memorize new terms and phrases, reinforcing them through regular practice.In addition, I immerse myself in business-related content, such as articles, reports, and podcasts, to familiarizemyself with the language and context of the business world. This exposure helps in understanding the nuances of business English.Moreover, I engage in mock tests to gauge my progress and identify areas that need improvement. These tests are timedto simulate exam conditions, helping me to manage time effectively during the actual exam.Furthermore, I seek feedback from peers and mentors, whoprovide valuable insights into my performance. Their constructive criticism helps me to refine my skills and correct any mistakes.Additionally, I participate in language exchange programs and join online forums to practice speaking with native speakers and other learners. This interaction enhances my fluency and confidence in speaking business English.Lastly, I maintain a positive mindset and a flexible study schedule, allowing for adjustments based on my progress and understanding. Regular breaks and self-motivation are key to sustaining the momentum of my review.By following this structured and focused review plan, I am confident in my ability to excel in the Cambridge Business English exam, equipping me with the necessary skills for effective communication in the business environment.。
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国际商务英语期末复习
Unit1
1.1 visitor sincere whereabouts welcoming aggressive head of department appointment coordinator small talk efficient
sales office superior surname personnel badge public relations vice-chairman colleague
1.2 demanding chewing gymnastic syllable offence demonstrations counterparts aperitif tricky offensive
1.3 accountant generate applications hectic tackle a job trouble-shooting be confronted with problems back-up hands-on
1.4 conference yawning sigh delegates clicking indigestion
sniffing conversationalist tapping your fingers blinking body language
1.5 flu sketch junior figures border business associates common interests senior terminal non-verbal
The 7 c‟s of effective communication
Completeness:
Conciseness:
Consideration: focus on “you” instead of “I”
Show audience benefit or interest
Emphasize positive, pleasant facts
Concreteness: use specific facts and figures Choose vivid, image-building words
Clarity
Courtesy
Correctness
Unit2:
Memo(格式):
FROM:
TO: (TELEPHONE, DEPT)
SUBJECT: DATE:
MESSAGE
SIGNED
REPLY
DATE SIGNED
2.1 memo internally attend to externally
proportions relative merits
2.2abbreviations:
PS Rd St Sq c/o attn POB ie etc PLC Corp Inc Dept @ CEO doz ea lb N/A MD PA
2.4
wavy line utilize artificial additives aromas order form prospective customer revisions extract
2.5
laptops feedback submit compile come up to expectations long-standing jeopardized negotiating Unit3
3.1 mobile phone extension applications phone booth switchboard
be over call back cut off get though give up hang up hold on look up pick up put on put though
3.2 get in touch with non-smoking zone stuffy broken down courier sub-contract batches
3.3 answering machine subsidiary head office congress
3.4 dial image trade fair quality control staff sickness
air fright at no extra charge vegetarian
Unit4
4.1 record for the files consultation procurement rotary printer embossed greeting cards laser-driven technology
4.2 health and safety provisions office bugs repetitive strain injury(RSI) physiotherapist ventilation air-filtering
Unit6
6.1 exchanging consignment warehouse confidential
proportion hostile truck delegates
6.2battery-driven vehicles redundancies rationalization
uneconomic acquaintance trade journals
6.3 bug eavesdropping scrambler disguised protector
anti-reflection money-back warranty refundable
hands-on forthcoming inventory position
6.4 stainless steel anchors container freight forwarders proforma invoice hurricane exclusive idealized
Unit7
7.1 gross profit annual rate of interest handling charge
interest charge operating profits oblique
a string of prestige brand names overall group sales marginal increase borne the brunt economic slowdown
7.2
credit control assign a credit limit band references
face value
7.5
credit controller unsettled debts rectify liquidation
Unit10
USP: unique selling proposition
AIDA: attention interest desire action
A--------attention I--------interest D--------desire A--------action Commercials compete design distribution end-user hire purchase image labels
mail order materials newspaper advertisements opportunity outlets place poster
price product promotion public relations radio spots rival satisfy strengths threats
weaknesses
what is …the marketing mix‟？
The marketing mix consists of …the four Ps‟:providing the customer with the right Product at the right Price ,presented in the most attractive way(Promotion) and available in the easiest way (Place)。