医患关系 英文讲义 PPT
合集下载
医患关系英文PPT课件
（巨结肠根治术）
4
A 15-month-old boy:
Hand-foot-and-mouth disease. Seriously ill in ICU.
His parents:
doubted about the doctors recorded the whole course of diagnosis and treatment.
Never do these barbarous actions, e.g. despise your doctor, extort medicine, enforce special examination and treatment, abuse your doctor in the foulest languages, menace your doctor and assault your doctor
19
Choosing a Relationship Style
20
Different styles
The "traditional" doctor-patient relationship, the doctor leads and the patient follows Partnership, where both doctor and patient contribute to the decision-making process Some patients prefer to make decisions and use a doctor primarily as a consultant.
5
6
reason
What makes such a terrible misunderstanding between doctors and patients?
4
A 15-month-old boy:
Hand-foot-and-mouth disease. Seriously ill in ICU.
His parents:
doubted about the doctors recorded the whole course of diagnosis and treatment.
Never do these barbarous actions, e.g. despise your doctor, extort medicine, enforce special examination and treatment, abuse your doctor in the foulest languages, menace your doctor and assault your doctor
19
Choosing a Relationship Style
20
Different styles
The "traditional" doctor-patient relationship, the doctor leads and the patient follows Partnership, where both doctor and patient contribute to the decision-making process Some patients prefer to make decisions and use a doctor primarily as a consultant.
5
6
reason
What makes such a terrible misunderstanding between doctors and patients?
医患关系的交流与沟通技巧PPT课件
目前您感觉最不好的是什么？
您是第一次来我们医院看病吗？
您是复诊病人吧，上次用药（治疗）后好些了吗？
1.门诊正确沟通常用语
2.门诊正确沟通常用语
放松，不要紧张，让我为您做个检查。
不要急，慢慢说。
01
不要难过，您的病经过治疗是可以缓解（治好）的。
02
我为您开了些检查和检验单，请您按要求进行，有什么不清楚的尽可以问。
你要守医院（病区）的规矩，听医生（护士）的话。
不要动，忍着点，哪有治疗不痛苦的。
听清楚了，按要求去做，否则出了问题你自己负责。
这个字一定要签，否则没人敢为你开刀。
4.病房常见“忌语”
07
12
09
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你家里人呢？怎么这么不负责任！把你往医院一送就不管了。
不要什么事都找医生护士，有情况我们自己会来的。
03
回去后请按要求服药。在这过程中如病情有变化可随时来就诊。
04
3.病房正确沟通常用语
Content
01
02
03
04
您好！今天刚来的吧，您叫（姓名）吗?我们来认识一下，我是您的主管医师（责任护士），我叫（姓名），您有任何问题请找我，好吗？
可以谈谈您的病情和诊疗经过吗？
05
请您躺下，让我来为您做个体格检查（治疗）。
10.放心，我们会认真研究您的病情，并制定一个适合您的治疗方案。
5.病房正确沟通常用语
10
11
12
这种治疗（检查）基本上是安全的，您不必紧张。
这项检查需要您的配合，请您深呼吸（摒气、其他要求）。
来，我们来谈谈您下一步的治疗。
您需要在这份医疗文件上签字（知情同意书、特殊检查单、输血同意书、手术同意书、特殊治疗同样书等）。
医患关系英文PPT讲解学习
Where’s the trust?
8 mao could cure a disease which requires 100,000 yuan?
A 6-day-old baby
Congenital glant colon
（先天性巨结肠）
Received the radical macrosigmoid operation
ቤተ መጻሕፍቲ ባይዱreason
What makes such a terrible misunderstanding between doctors and patients?
Who is chiefly responsible for this problem?
Doctors or patients
What can’t we forget?
Sharing Your Point of View With Your Doctor
Being honest about your viewpoint.
Let your doctor know what are you thinking about.
Heed reasonable warnings suggested by your doctor.
None of these relationship styles is right or wrong.
Let your doctor know which style you prefer.
Learning the
Information
• You can get the information of your disease from websites, hotlines and community organizations
8 mao could cure a disease which requires 100,000 yuan?
A 6-day-old baby
Congenital glant colon
（先天性巨结肠）
Received the radical macrosigmoid operation
ቤተ መጻሕፍቲ ባይዱreason
What makes such a terrible misunderstanding between doctors and patients?
Who is chiefly responsible for this problem?
Doctors or patients
What can’t we forget?
Sharing Your Point of View With Your Doctor
Being honest about your viewpoint.
Let your doctor know what are you thinking about.
Heed reasonable warnings suggested by your doctor.
None of these relationship styles is right or wrong.
Let your doctor know which style you prefer.
Learning the
Information
• You can get the information of your disease from websites, hotlines and community organizations
医患关系英文ppt
As a Government
It is precise because some medical insurance compensation system design problemsபைடு நூலகம் which leads to many patients with high
self-funded m
According to China’s economic government, it is reasonable to increase the number of diseases,
• It is well known that the medical level in major cities is higher than that in marginal cities, but it is recommended that patients look at the local hospitals first, screen them again, listen to the advice of local doctors, and then come to the big hospital to minimize unnecessary tossing. Also save some resources for those who are really sick.
As a Patient
• Registered doctors, orderly visits, relatively fair, not only to protect the interests of patients, but also reflect the workload of doctors, respect knowledge, respect the doctor's labor.
第四章 医患关系伦理——双语版_PPT课件
13
Factors influencing the doctorspatients relationship
对医患关系现状如何评价？
是什么影响了目前的医患关系？
病人为什么不信任医生？ 医生为何要做防御性医疗？ 病人、医生的德性因素在其中起到何种作用？而
Contents
Section One Doctor-patient relationship Section Two Doctor-patient communication Section Three Medical Disputes
2021/3/6
医学伦理学研究所
1
Case 1： Clinical teaching ——is that patients’ obligation?
2021/3/6
医学院医学伦理学研究所 wangyl@
3
The conception of Doctor-patient relationship
The origin of the doctor-patient relationship
医师执业，待患就诊——病人是医生的衣食父母 病人就诊，求医若渴——医生是病人的救命稻草
手术是成功了，但李雯却陷于极度痛苦之中，认为医院侵犯了 自己的隐私权，最后一纸诉状将市人民医院告到市南区法院，要求 医院赔礼道歉，并赔偿自己各项损失2万元。（根据下列材料编制： 《我流产，岂能供你作“展览”！》，中华网， /zh_cn/social/1007/20031029/11562611.html）
2021/3/6
医学伦理学研究所
10
The rights and obligations of both parties of doctors and patients
医患关系英文讲义ppt课件
医患关系英文讲义
3
Nowadays,the relationship between doctors and patients is becoming worse and worse.The bad relationship always lead to''medical trouble''and criminal behaviors.
Physician—patient relationship
医患关系英文讲义
1
As we all know,there are many famous doctors in chinese history,like Hua Tuo 、Li shizhen and Zhang Zhong jing.In fact,the doctors are very respected at past.
医患关系英文讲义
5
In june 2009,six medine trouble events had taken place in our country.About 20 doctors were killed or injuried.So that month was called ''black month'' by doctors.
医患关系英文讲义
10
False advertisementst
False propaganda
医患关系英文讲义
11
Current problems
ernment investment is insufficient ; 2.Relevant laws and Regulations construction lag; 3.Patients with medical expresses burden overweight,medical security system construction lags behind; 5.The unfair distribution of health resources;
医患关系英文课件
On August 21, 2014, about 200 medical staff from different hospitals in Yue yang went to the municipal government to demand justice.
文档仅供参考，不能作为科学依据，请勿模仿；如有不当之处，请联系网站或本人删除。
文档仅供参考，不能作为科学依据，请勿模仿；如有不当之处，请联系网站或本人删除。
On August 20,2014, a patient who was stabbed was sent to the two people’s Hospital of Yue yang City, and after the emergency treatment he was declared dead. The patient’s family members found the doctor in charge of the case, pulling him to kneel to the death. On the way to the morgue(太平间), hospital staff stopped them. Later, the patient’s family wounded the doctor and hit the office of the emergency department.
文档仅供参考，不能作为科学依据，请勿模仿；如有不当之处，请联系网站或本人删除。
On May 18, 2016, a patient entered the consulting room of People’s hospital in Shao dong, Hunan. His family members said the doctor’s treatment isn’t active, thus they abused and beat the doctor Wang Jun up to the ground. Later, Wang Jun died after the emergency treatment.
文档仅供参考，不能作为科学依据，请勿模仿；如有不当之处，请联系网站或本人删除。
文档仅供参考，不能作为科学依据，请勿模仿；如有不当之处，请联系网站或本人删除。
On August 20,2014, a patient who was stabbed was sent to the two people’s Hospital of Yue yang City, and after the emergency treatment he was declared dead. The patient’s family members found the doctor in charge of the case, pulling him to kneel to the death. On the way to the morgue(太平间), hospital staff stopped them. Later, the patient’s family wounded the doctor and hit the office of the emergency department.
文档仅供参考，不能作为科学依据，请勿模仿；如有不当之处，请联系网站或本人删除。
On May 18, 2016, a patient entered the consulting room of People’s hospital in Shao dong, Hunan. His family members said the doctor’s treatment isn’t active, thus they abused and beat the doctor Wang Jun up to the ground. Later, Wang Jun died after the emergency treatment.
医患关系英语PPT
This largely results from the busy work of a clinical doctor, who has to watch rounds, writing tons of paper work and handle the ins-and-outs.
As a consequence of the lack of interaction and communication, there is less and less understanding between doctors and patients, which is the contributory cause for the conflict to break out finally.
Situations
On October 12, 2010,a patient ,because of persistent chest pain for a month, got to the temple of heaven hospital in Beijing for treatment, after 15 minutes of observation time,the patient have the sudden death when leaving the hosipital.
Better Doctors
‘Nice’ Doctors
Better Doctors
Situations
On the afternoon of March 23 ,2012,a young man with a knife broke into the doctor's office of the first affiliated hospital of Harbin medical university,lead one killed and three wounded on the medical stuff.
As a consequence of the lack of interaction and communication, there is less and less understanding between doctors and patients, which is the contributory cause for the conflict to break out finally.
Situations
On October 12, 2010,a patient ,because of persistent chest pain for a month, got to the temple of heaven hospital in Beijing for treatment, after 15 minutes of observation time,the patient have the sudden death when leaving the hosipital.
Better Doctors
‘Nice’ Doctors
Better Doctors
Situations
On the afternoon of March 23 ,2012,a young man with a knife broke into the doctor's office of the first affiliated hospital of Harbin medical university,lead one killed and three wounded on the medical stuff.
医患关系英文ppt课件
Patients think the hospital charge higher fees, poor environment ,weak technical force and poor quality of service.
While medical workers point that the patient have high demand for services, high expectations for the doctor.
两秒钟后病人才跟我解释说，他的检查结果出来了，有 一项特别不好，因为太着急了所以在诊室门口守着我，见我 一溜烟儿往楼上跑，就跟上来了。
听完这个笑话，我当时整个人都不好了，既辛酸又难过， 既为医生，也为病人。
10
11
Misunderstanding between patients and doctors
The doctors and patients should trust each other. It needs a long time to build good relations between doctors and patients. As the large population in China, the improvement of doctor-patient relationship is a tough task with great challenges that we must face. Making great effort and we will have a good effect.
13
For the Doctor ...
14
Supporting Your Patients' Interests Being Flexible With Your Responses Describing Both Sides of the Issues
While medical workers point that the patient have high demand for services, high expectations for the doctor.
两秒钟后病人才跟我解释说，他的检查结果出来了，有 一项特别不好，因为太着急了所以在诊室门口守着我，见我 一溜烟儿往楼上跑，就跟上来了。
听完这个笑话，我当时整个人都不好了，既辛酸又难过， 既为医生，也为病人。
10
11
Misunderstanding between patients and doctors
The doctors and patients should trust each other. It needs a long time to build good relations between doctors and patients. As the large population in China, the improvement of doctor-patient relationship is a tough task with great challenges that we must face. Making great effort and we will have a good effect.
13
For the Doctor ...
14
Supporting Your Patients' Interests Being Flexible With Your Responses Describing Both Sides of the Issues
心理学课件医患关系
第13章 医患关系
1
学习文档
病人
医生
护士
❖1. 医患关系的意义与模式
❖2.临床医学中的人际交往
❖3.医护人员应具备的心理素质
2
学习文档
第一节 医患关系的概念
doctor-patient relationship
医患关系：就是指医疗活动中的人际关系。它 是人际关系在医疗情境中的具体表现形式。
人际关系（interpersonal relationship）, 人们在交往过程中所结成的心理上的关系、心 理上的距离。
（水平）
医
疗
效
人
际 关
人际交往
非技术关系 （水平）
果
系
5
学习文档
医患关系模式 models of ~
萨斯(T. Sxas)和霍华德(M. Mohade)1956年提出，将 医患关系分成3种：
– 主动—被动型模式
（active-passive mode）
– 指导—合作型模式 （guidance-cooperation mode）
学习文档
处方的直接执行者 医生和病人及家属之的桥梁 更多的人性化服务的体现者
10
学习文档
三、医护人员应具备的心理素质
树立崇高的理想 积极乐观的情绪 良好的性格
敏锐的观察能力
坚强的意志
良好的人际交往能力
11
学习文档
要有爱心
爱的情感与能力
– 因为爱，而产生理解、同情、关怀 – 因为爱，而给予自己和他人宽容 – 因为爱，而不断的提升自己的能力
良好的医患关系是医疗活动顺利开展的基础；
3
学习文档
医患关系的意义 医患关系事件
– 造就医患之间的信任感，临床诊疗活动顺利进行 的基础
1
学习文档
病人
医生
护士
❖1. 医患关系的意义与模式
❖2.临床医学中的人际交往
❖3.医护人员应具备的心理素质
2
学习文档
第一节 医患关系的概念
doctor-patient relationship
医患关系：就是指医疗活动中的人际关系。它 是人际关系在医疗情境中的具体表现形式。
人际关系（interpersonal relationship）, 人们在交往过程中所结成的心理上的关系、心 理上的距离。
（水平）
医
疗
效
人
际 关
人际交往
非技术关系 （水平）
果
系
5
学习文档
医患关系模式 models of ~
萨斯(T. Sxas)和霍华德(M. Mohade)1956年提出，将 医患关系分成3种：
– 主动—被动型模式
（active-passive mode）
– 指导—合作型模式 （guidance-cooperation mode）
学习文档
处方的直接执行者 医生和病人及家属之的桥梁 更多的人性化服务的体现者
10
学习文档
三、医护人员应具备的心理素质
树立崇高的理想 积极乐观的情绪 良好的性格
敏锐的观察能力
坚强的意志
良好的人际交往能力
11
学习文档
要有爱心
爱的情感与能力
– 因为爱，而产生理解、同情、关怀 – 因为爱，而给予自己和他人宽容 – 因为爱，而不断的提升自己的能力
良好的医患关系是医疗活动顺利开展的基础；
3
学习文档
医患关系的意义 医患关系事件
– 造就医患之间的信任感，临床诊疗活动顺利进行 的基础
医患关系英文推荐(课堂PPT)
Actively tell your doctor how you feel in the process of the treatment.
25
Understand and
Respect Your Doctor's Work
26
Understand and respect your doctor's work, personality and power, do your best to establish harmonious patient-doctor relationship.
None of these relationship styles is right or wrong.
Let your doctor know which style you prefer.
21
Learning the
Information
22
• You can get the information of your disease from websites, hotlines and community organizations
17
Sharing Your Point of View With Your Doctor
18
Being honest about your viewpoint.
Let your doctor know what are you thinking about. Heed reasonable warnings suggested by your doctor. When requesting a especial treatment, a friendly and firm request is likely to work best.
25
Understand and
Respect Your Doctor's Work
26
Understand and respect your doctor's work, personality and power, do your best to establish harmonious patient-doctor relationship.
None of these relationship styles is right or wrong.
Let your doctor know which style you prefer.
21
Learning the
Information
22
• You can get the information of your disease from websites, hotlines and community organizations
17
Sharing Your Point of View With Your Doctor
18
Being honest about your viewpoint.
Let your doctor know what are you thinking about. Heed reasonable warnings suggested by your doctor. When requesting a especial treatment, a friendly and firm request is likely to work best.
医患关系英文培训课件
Actively tell your doctor how you feel in the process of the treatment.
医患关系英文
24
1/12/2021
Understand and
Respect Your Doctor's Work
医患关系英文
10
1/12/2021
How to eliminate distrust?
医患关系英文
11
1/12/2021
How to live in harmonious ?
医患关系英文
12
1/12/2021
What should patients do ?
What should I do?
医患关系英文
Choosing a Relationship Style
医患关系英文
19
1/12/2021
Different styles
The "traditional" doctor-patient relationship, the doctor leads and the patient follows Partnership, where both doctor and patient contribute to the process Some patients prefer to make decisions and use a doctor primarily as a consultant.
8 mao could cure a disease which requires 100,000 yuan?
医患关系英文
1
1/12/2021
医患关系英文157493ppt课件
.
For the Doctor ...
None of these relationship styles is right or wrong.
Let your doctor know which style you prefer.
.
Learning the
Information
.
• You can get the information of your disease from websites, hotlines and community organizations
Actively tell your doctor how you feel in the process of the treatment.
.
Understand and
Respect Your Doctor's Work
.
Understand and respect your doctor's work, personality and power, do your best to establish harmonious patient-doctor relationship.
.
Choosing a Relationship Style
.
Diffeபைடு நூலகம்ent styles
The "traditional" doctor-patient relationship, the doctor leads and the patient follows Partnership, where both doctor and patient contribute to the decision-making process Some patients prefer to make decisions and use a doctor primarily as a consultant.
For the Doctor ...
None of these relationship styles is right or wrong.
Let your doctor know which style you prefer.
.
Learning the
Information
.
• You can get the information of your disease from websites, hotlines and community organizations
Actively tell your doctor how you feel in the process of the treatment.
.
Understand and
Respect Your Doctor's Work
.
Understand and respect your doctor's work, personality and power, do your best to establish harmonious patient-doctor relationship.
.
Choosing a Relationship Style
.
Diffeபைடு நூலகம்ent styles
The "traditional" doctor-patient relationship, the doctor leads and the patient follows Partnership, where both doctor and patient contribute to the decision-making process Some patients prefer to make decisions and use a doctor primarily as a consultant.
医患关系英文ppt ppt课件_
reason
What makes such a terrible misunderstanding between doctors and patients?
Who is chiefly responsible for this problem?
Doctors or patients
What can’t we forget?
None of these relationship styles is right or wrong.
Let your doctor know which style you prefer.
Learning the
Information
• You can get the information of your disease from websites, hotlines and community organizations
For the Doctor ...
Effective Doctor Patient Communication
（巨结肠根治术）
A 15-month-old boy:
Hand-foot-and-mouth disease. Seriously ill in ICU.
His parents:
doubted about the doctors recorded the whole course of diagnosis and treatment.
Sharing Your Point of View With Your Doctor
Being honest about your viewpoint.
Let your doctor know what are you thinking about.
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Nowadays,the relationship between doctors and patients is becoming worse and worse.The bad relationship always lead to''medical trouble''and criminal behaviors.
What led to this situation?
Medical workers point that the patient have high demand for services, high expectations for the doctor.
The fact is likely ignored that doctors can do only three things : reduce the pain, prolong life, improve the quality of life.
False advertisementst
False propaganda
Current problems
ernment investment is insufficient ; 2.Relevant laws and Regulations construction lag; 3.Patients with medical expresses burden overweight,medical security system construction lags behind; 5.The unfair distribution of health resources;
Physician—patient relationship
As we all know,there are many famous doctors in chinese history,like Hua Tuo 、Li shizhen and Zhang Zhong jing.In fact,the doctors are very respected at First ， reestablish doctor—patient trust relationship 。Trust is the basis for constructing a good physician—patient relationship 。
Secondly ， strengthen the communication between doctors and patients 。 Communication between doctors and patients is the important skill for learning sickness ， treatment and rehabilitation 。
Media has been called the uncrowned king, should be in the development of the society plays an important positive role,but in the processing of medical error accident case, media have contradictions, in order to attract eyes and sensationalism,played their part by hype them regardless of the social impact, make the doctorpatient relationship more nervous .
It is said that a people who lived in He Nan named Fei Changfang came cross an old man in the street.The old man had a gourd,and cured for people free of charge.Fei respected the old man deeply.The old man invited Fei to go with him.Finally,Fei decided to be a doctor like the old man to help the poor.That gourd became the sign of tradional chinese medicine
What's more,some patients and their families blame the doctor.They even dare to do something illegally to revenge.As a result,doctors are in danger at any time.
In june 2009,six medine trouble events had taken place in our country.About 20 doctors were killed or injuried.So that month was called ''black month'' by doctors.
Third ， develop new harmonious physician—patient relationship by creating positive hospital image of medical service ，quality and environment 。
The father of medicine Hippocrates in ancient Greece has a famous saying: "the doctor has three magic weapons, the first is the language, the second is a drug, the third is the scalpel."