新编剑桥商务英语(BEC中级第三版)Module2演示教学
新编剑桥商务英语完整中级Unit 2bppt课件
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Text 2-7
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Got a lunch with a client or contact today? Are you
sure your objectives of the meal are clear? If your
answer to the last question is yes-having some nice
/show/unuSU9Bo39CljkFR.html（商务接待）
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Teaching Objective
To enable Ss to talk about corporate hospitality
To practice reading for gist and specific information
商学 院工 商管 理系 商务 英语
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Unit overview
Mixing business with pleasure: Speaking of suitable ways of entertaining corporate guests and discussing advantage and disadvantage of mixing business with pleasure; Reading an article about business socializing.
invite him to a round of golf 邀请他去打一场高尔夫 球
be fit his social status 适合他的社会身份 facilitate one-to-one conversation 有利于一对一交流 take it院商a学s工a chance to strengthen business ties 把此作
新编剑桥商务英语(中级)Module_2
Useful language from Module 2Wordlistbranch headquarters promotiontake part in call centre holding company recognition take seriously cash bonus manufacturing research and developmenttake with a pinch of salt corporation parental leave distribution centre pension reward trademark division perks subsidiary turnover flexible plant take care warehouse found (a company) position take onExpressionsPresentingGood morning and thanks for coming.Today I'd like to tell you about...If you have any questions, I'll be happy to answer them at the end.In my brief presentation we'll begin by looking at... First of all there's.../ and finally there's...Then I'll give an overview of...OK, let's move on to look at...One thing I'd like to point out is...Take a look at this chart, which shows...Here you can see...Finally. I'd like to talk about...So that brings me to the end of my presentation. Thanks for listening.Are there any questions?Module 2.1 Company benefitsBenefits and incentivesV ocabulary1) Ask students to work alone as they rank the ten items and then compare and discuss in pairs. Make sure they give reasons.ExtensionIn Part Two of the Speaking Test, students might need to give a one-minute presentation entitled, "What is important when choosing a job?". Put students in pairs and tell them to practise a similar presentation, taking turns to be the examiner or the candidate. Students can use some of the ideas listed in exercise 1. 2) 2.1 Students listen out for five of the benefits and incentives in exercise 1. Note that this is a similar task to Part Two of the Listening Test.Answers1 a company car2 flexible working hours3 parental leave4 an impressive job title5 a pension2.1 Listening scriptSpeaker 1 It's great because usually it means my wife can use the one at home and we even take mine away at weekends. I work for quite a relaxed company and they don't seem to mind how I use it for leisure.Speaker 2I thought it wouldn't change the way I worked after the first six months, but as they got older it actually became more complicated with getting them to school or if they wanted to do activities in the afternoon. But my boss has been really good about it and some days I can do a half day if I want and then I might work later on other days - or I take work home, which I don't like doing, but it's the only way... Speaker 3 It's actually the law now so they had to let me have it. It was only two weeks but at least I had time to help my wife out. Mind you, after all the late nights and crying I was really happy to get back to work for a while and have a rest!Speaker 4I've just been promoted from Assistant IT Technician to Chief Operational Network Administrator. It means I get a bit of a pay rise and new business cards with my name on. I'm not sure if I get my own office though.Speaker 5The problem for me is that I won't have enough to live on when I'm 60 and I can't afford a private plan. So I'll probably try and keep working for a few more years, and anyway, I heard the government is planning to raise the age of retirement...Is working for Xerox too good to be true?Reading3) Set students a time limit of about three minutes to answer the question. The aim is to find any benefits and incentives, but tell students not to read in too much detail at this stage.Answersopportunities for promotion, training and staff development, a pension*Note that the article also mentions a "reward and recognition scheme" which is another form of incentive.4) Now students read the article in much more detail to answer questions 1-5. Refer them to the Exam Success tip on reading the complete text before answering any questions.Answers1 B2 A3 C4 B5 CExpressions with takeV ocabulary5 As a quick lead-in, ask students to brainstorm collocations and expressions they can think of with take, eg take a day off, take a taxi, take a break, take off, etc.Answers1 take (Moloney's comments) with a pinch of salt2 take care of3 Take (Carole Palmer)4 took part in5 takes on6 takes seriouslyExtensionAsk students to write six new sentences using take from the exercise. They can relate the sentences to their own work or life, eg I'd take the news of a pay rise with a pinch of salt. (not so sure, doubtfully)Module 2.1 Company benefitsAsking questions about jobsSpeaking1) Tell students to imagine they were the journalist writing the article on Xerox on the previous page. They need to create the questions they asked during the interviews with Kim Moloney and Carole Palmer. The article offers clues as to the tense needed for each question. This exercise should be a review for students at this level and provides some basic questions for asking about a job.Answers1 How long have you been working for the company?2 When did you join (the company)?3 What was your first job?4 What are you responsible for?5 Where are you based?6 What would you like to do in the future?2) Students practice asking and answering the questions. If possible, try to pair students who haven't yet met in the class. Make sure the answers use the correct tense and give feedback.The PastGrammar3) Students match the three verb forms to the correct tense definitions.AnswersPast simple: startedPresent perfect: has movedPresent perfect continuous: has been workingRefer students to the Grammar reference on page 128. Suggest they also re-read the information on the present perfect and present perfect continuous in Module 1. Remind students that we tend not to use continuous forms with stative verbs. Also point out that verbs like work and live can often be used in the present perfect and present perfect continuous form with little change in meaning. The main change in emphasis is that the continuous form emphasises that the action is ongoing. You could also draw these timelines on the board to help clarify the meaning:Past simplePast NowX ↑Present perfectPastNowPast Now4) Students underline the correct verb form. When checking answers, ask students to try and explain their choice.Answers1 began2 trademarked3 became4 has been5 has been working6 has been7 took partPhotocopiable activity 2.1See page 162.5) Students complete the letter of application with the verbs in different tenses.Answers1 have been working2 joined3 have had4 have been considering5 has expanded / has been expanding (we are unsure if the expansion has ended)6 completed7 have been studying8 has agreedA letter of applicationWriting6) Begin by asking students if they have ever applied for a job. Elicit the process, eg Where did you find out about the job? Did you have to write a letter or fill in a form? This task resembles the format for Part Two of the Writing Test with students being given a text and then some handwritten notes. Ask students to underline key information. Make sure they realise that they must include the handwritten notes and stay within the word limit. If you are short of time this could be set as homework. If it is done in class, students could work in pairs and draft the letter together.Possible answerDear Sir or Madam,I saw your advert for the post of Personal Assistant to Overseas Sales Manager in yesterday's newspaper and I would like to apply for the position.As you can see from my attached CV, I have been working for a travel agency for the last six months, which I have really enjoyed. Before that I worked as a receptionist and secretary for two years.I have a good knowledge of English as I completed a course at college and I am also fluent in Italian having lived in Rome for the summer in 2006.Please note that my current manager has agreed to write me a reference. I look forward to hearing from you.Yours faithfully(students' name) Module 2.2 Presenting your companyCompany termsVocabulary1) This activity checks that students know some key vocabulary before starting. The definitions are in the information files on pages 126 and 131, or students can check in their dictionaries.During the task, make sure students know how to pronounce all the words. It may be helpful to drill the word stress in these words:distribution, warehouse, headquarters, subsidiary, corporation, division.PresentationsListening2) 2.2 For this first listening, students only need to listen out for the words in exercise 1.Answersheadquarters corporation divisions2.2 Listening scriptExtract 1 Good morning and thanks for coming. Today I'd like to tell you about the world's largest document management company. With a turnover of nearly sixteen billion dollars the Xerox Corporation develops and markets innovative technologies with products and solutions that customers depend upon to get the best results for their business. In my brief presentation we'll begin by looking at some of the key figures behind the company's success and how the company is structured. Then I'll give an overview of Xerox around the world and finally I'd like to talk about some of the trends affecting out market and its future growth. If you have any questions, I'll be happy to answer them at the end. So, here you can see, the turnover for last year was nearly sixteen billion dollars, with a final income of 978 million dollars. We operated from our headquarters in Rochester New York State in 160 countries with 55,000 employees, with over half of those in the USA. This next chart shows you how the corporation is split into four divisions. First of all there's Xerox Global Services...Extract 2And finally there's Xerox Innovation with five centres in the United States, Canada and Europe. Note that six percent of revenue was dedicated toresearch and development last year as the key part of our mission statement is, and I quote, "to help people find better ways to do great work." OK, let's move on to look at Xerox around the world in a little more detail. Take a look at this chart, which shows revenue by region. So about half our revenue is from the US market. Then Europe with over five billion dollars and the rest of the world with over two. One thing I'd like to point out is...Extract 3 Finally, how is the market for the document industry looking? Well it would be unrecognisable to the people who founded the orginal company in 1906 and even compared to the second half of the twentieth century. More and more offices are moving from black and white printing to color, and from paper documents to electronic documents. These are clearly the future opportunities and areas of growth in what is a total market worth an estimated 112 billion dollars...So that brings me to the end of my presentation. Thanks for listening. I hope it's been of interest. Are there any questions?3) Students can work in pairs and try to say the numbers. In order to check their answers, you could play the recording again so students can listen for pronunciation.Answerssixteen billionnine hundred and seventy-eight millionone hundred and sixtyfifty-five thousandhalffoursixfive billiontwo billionnineteen oh sixone hundred and twelve billion4) 2.2 Students listen again and write notes.Answers16,000,000,000 turnover978,000,000,000 final income160 countries55,000 employees half of 55,000 in the USA4 divisions6% of revenue dedicated to research and development 5,000,000,000 dollars revenue in Europe (over) 2,000,000,000 dollars rest of world revenue 1906 company founded 112,000,000,000 total marketPhotocopiabel activity 2.2See page 163.5) 2.2 Give students time to study the flowchart and read the expressions. Then, play the recording at least once for students to match the expressions. Afterwards, students could check their answers by reading the listening script.Answers1 A2 F3 F4 D5 A6 C7 B8 B9 B 10 D11 D 12 A 13 B 14 C 15 FPronunciation6) 2.3 Students might find the idea that we pause so often in a presentation quite strange, but it is a standard technique with experienced presenters, especially when talking to larger audiences. Play the recording and students mark the pauses. With more confident groups, let them try to predict where the pauses will go before listening. It might help to point out that we tend to pause whenever there is a full stop or comma, after signal phrases (Today/Firstly/Next), to separate key information (eg the name of a company), or to emphasise information (as in the presentation about Xerox - the world's / largest / document / management / company). Students can check their answers in the listening script on page 135 where the pauses are indicated already.2.3/2.4 Listening scriptPresenter Good morning/ and thanks for coming. / Today/ I'd like to tell you about/ the world's/ largest/ document / management/ company./ With a turnover of nearly sixteen billion dollars/ the Xerox Corporation develops/ and markets/ innovative technologies/ with products and solutions/ that customers depend upon to get the best results/ for their business./ In my brief presentation/ we'll begin by looking at/ some of the keyfigures/ behind the company's success/ and how the company is structured./ Then/ I'll give an overview of Xerox around the world/ and finally/ I'd like to talk about some of the trends/ affecting our market/ and its future growth./ If you have any questions,/ I'll be happy to answer them at the end.7) 2.4 This is designed as a drill and helps to focus students on intonation and stress, as well as pausing. It's a useful strategy that they can learn to apply to their own presentations. Drill it as a class, or students could also practice on their own at home.Giving a presentationSpeaking1) Ask students what kind of company they would like to run if they had the chance. Tell them this is their "dream" company and they are going to create it. Working alone, they make up facts and figures to fill in the first column of the table. The aim of the task is to give controlled practice of the expressions for presenting. Their ideas can be as far-fetched as they like.2) Refer students back to the expressions in exercise 5 on page 21. Students work in pairs and give their presentations. They may find it helpful to repeat their presentations at least twice so they could also change partners. The person listening takes notes and could also offer feedback and suggestions on possible improvements.ExtensionAfter students have give their presentations to partners, you could ask them to do the same again to the class. Also, students could follow the advice in the Learning Tip and record their presentation or transcribe it, marking pauses as they did in exercise 6 on page 21.3) Students prepare a full-length presentation about a company for their next lesson. This could be their own company or one they know well. Alternatively, students could research a company using information on its website and use this as the basis for a presentation. A memoWritingAsk students if they receive memos at work. What are they about?Who writes them? With pre-work learners, ask them if they can define what a memo is.4) Refer students to the Exam Success tip before they read the instructions.Answers1 All staff.2 Any staff with a company based pension scheme.3 There have been changes in the government pension laws.4 This will affect the current company based pension scheme.5 A presentation will be given by the Head of Finance on the changes and any effects.5) The next two exercises help students to write effective subject lines. Make sure students realise the importance of a subject line, which is to summarise the key content of the memo and help the reader to identify the purpose easily.Answerpresentation, changes, pension, schemeExtensionBefore students do exercise 6, ask them to apply questions 2-5 from exercise 4 to each of the memos in exercise 6. Note that all the memos are to "All staff".6) Students should begin by underlining any key words. They could compare these with a partner. Then they will need to choose the best three or four words to keep the subject lines brief.Possible answersMemo 1: Display of new factory plansMemo 2: Presentation on flexitime and home-working Memo 3: Spanish classes7) This is very similar to the writing task in Part Two of the Writing Test. It could be done in class (perhaps with students in pairs) or set for homework.Possible answerTo: All StaffFrom: (name of student)Date: 1st OctoberSubject: Presentation of new insurance policyTo offer staff a better health insurance scheme, we are now working with a new insurance company. Please note therefore that a representative from this company will present the new staff policy on 9th October at 2pm in the conference room. All staff are welcome to attend.Module 2.3 Reading Test: Part fiveExam practice1) Students complete the table with words that are typically focused on in this part of the Reading Test. Answersprepositions articles conjunctions auxiliary pronounsverbsfor the because has whichto a so are whoof and do2) After students work in pairs, ask everyone to feed back to the class so ideas can be shared. It's also a good idea for students to use good dictionaries so they can check the word types beforehand.Possible answersprepositions articles conjunctions auxiliary pronounsverbsin an when have itat no article while does himby that3) Ask students to read the rubric carefully. They should always read the whole text first before trying to answer. You might want them to work in pairs and discuss possibilities. Draw their attention to the fact that many of the words will be those looked at in exercises 1 and 2, although other types of words may still be incorrect (see 10 in this text).Answers1 WILL2 OF3 WHO4 IN5 DO6 CORRECT7 TO8 AND9 CORRECT10 TAKE 11 FOR 12 CORRECTWriting Test: Part OneExam PracticeRefer students to the Exam Success tip. Students will be fairly familiar with this type of task now as they were introduced to the format on page 12 of Module 1 (exercise 3) and page 23 of Module 2 (exercise 7). For this reason, you can set exam conditions so students can work alone. Allow 10-15 minutes.Possible answerFrom: (student's name)Subject: Confirmation of seminar detailsDate: XXXTo: Assistant seminar organisersPlease note that I have booked Rooms 101 and 102 for the seminar next week. I'd be grateful if you would now confirm this booking and the final schedule for the event with security. Also note that Mr. Singh will be one hour late on the Monday morning.Exam self-checkRefer students to the advice in the Learning Tip. They should swap their work with a partner. It's helpful if students become used to commenting on and being supportive of each other's work.。
《BEC中级Module》课件
Speaking: employment issues 6 (p57)
(5)Response will include qualifications, references, character and personality, how they work with others, reasons for leaving the other job,etc.
《BEC中级Module》
6.2 Emailing
《BEC中级Module》
6.2 Key words and expressions
email发电子邮件 inbox收件箱 check the inbox检查收件箱 recipient接收人，收件人 CC the email转发邮件 in case如果，万一 email addict电子邮件狂（过分频繁收发电子邮件的人） save emails保存电子邮件 file emails给电子邮件归档 delete emails删除邮件 subject line 主题栏 charity慈善机构，慈善组《BE织C中级Module》
Speaker 1 : E Speaker 2 : G Speaker 3 : C Speaker 4 : A Speaker 5 : B
《BEC中级Module》
Speaking: employment issues
Possible answers:
6 (p57)
(1)Many people will respond that it is unethical,however, it is also a cultural issue since people from some countries would take the attitude that if it gets you the job then it is acceptable. It may also be the case that an applicant doesn't have the right qualification but is still able to do the job well.
商务英语精读 (剑桥商务英语)Module 3.2
3.2 Business skills: Leaving&taking messages
Listening Leaving messages Speaking Leaving a voicemail message
Writing Taking notes and messages
Listening: Leaving messages
的, 急差 courier service 速递服务公司，快递服
务公司 spreadsheet n. 电子表格, 数据表
Call 3: please call Jochen Anderson about the schedule for the 25th between two and five o’clock. He wants to change the time and length of his workshop.
lower case 小写字母，小写体
buffet (bu:'fei]自助餐 set up the buffet
把自助餐准备好
voicemail n. 语音信箱
schedule ['skedʒul] n. 时间表，计划，安排
courier ['kuriə] n. 送快信
其他常用的电话留言句型
1．I’ll get back to you as soon as possible． 我会尽快回您电话。 2．I’m sorry，but he’s on another line now． 对不起，他在接另一个电话。 3．Would you care to hold？ 您要稍等一下吗？ 4．Could you take a message，please？ 能不能为我留下话？ 5．I’ll give him the message． 我会转告他。 6．Anything else？ 还有其他事吗？ 7．That’s all．Thank you for trouble taken． 就这些，感谢你的耐心。 8．I’m sorry，but he is out of the office right now． 很抱歉，他现在不在办公室里。 9．When will he be back？ 他什么时候回来？ 10．I wonder if you could give Mr．Wang a message for me？ 你能不能给王先生带个口信？
新编剑桥商务英语(BEC-中级-第三版)Module-2
Module 2 第二单元2.1 Business Topic Company Benefits 商务话题篇公司福利三、Vocabulary: Benefits and incentivesbenefits n. 福利incentive n. 奖励job title 职衔，职位，头衔training and staff development 培训和员工发展good salary 可观的收入pension n. 养老金flexible working hours 弹性工作时间，灵活的工作时间opportunities to travel 旅游机会opportunities for promotion 升职提拔机会days off 几天短假company car 公司配（给的汽）车too good to be true 好得令人难以置信client service executive 客户服务主管take… with a pinch/grain of salt 对…将信将疑，对…不完全相信old and established 历史悠久resources director（human resources director的简称）人力资源部经理qualification n. 资格temp n.（temporary/temporary worker的缩略语）临时员工incumbent programme 在职员工培训课程，岗位培训课程human resources 人力资源promote from within 提拔内部员工take on 接受，招聘intake n. 从外部吸纳招收的员工project manager项目经理grow and maintain customer relationship发展和维持客户关系canteen n. 食堂，餐厅head office n. 总部，总公司brainstorming n. 自由讨论，头脑风暴，集思广益breakout n. 突破encompass vt. 包括，包含sales and marketing 销售和市场营销research and development and manufacturing 研发和生产perk n. 好处，额外津贴，外快final salary pension scheme 按最终薪水给付的养老金计划budget n. 预算non-cash reward 非现金形式的奖赏once-in-a-lifetime adj. 千载难逢的，令人难忘的career goal 职业目标senior management 高层管理人员longevity n. 长寿，长命；寿命for the long haul 长远地Xerox 施乐公司（财富500强公司之一，总部所在地美国，主要经营办公设备），施乐（商标名，美国办公设备制造公司）；影印，静电印刷品Global Services环球服务公司Uxbridge 欧克斯桥镇（位于伦敦西郊的一个小镇）Benefits and incentives 福利和奖励Employee Benefits 员工福利1. Legally Required Benefits 法律保障的权利Social Security社会保障Unemployment Compensation失业补偿Worker s’ Compensation 工伤赔偿2. Retirement-related Benefits与退休相关福利Pension Plans 退休金计划3. Insurance Related Benefits 与保险有关的福利Health Insurance健康保险Life Insurance 人寿保险Accident and Disability Insurance 意外事故和伤残保险4. Paid Holidays and Paid Vacations带薪公假和带薪休假5. Others 其他福利Local Conveyance Allowance交通补贴Housing Allowance 住房补贴Meal Allowance伙食补贴Holiday Bonus旅游津贴Incentives 奖励措施二、2.11.●an impressive job title显要的职衔●training and staff development 培训和员工发展● a good salary可观的收入● a pension养老金●flexible working hours灵活的工作时间●opportunities to travel旅游机会●opportunities for promotion升值提拔机会●parental leave育儿假●days off and long holidays短假和长假● a company car公司配车2.参考词语和表达：new-hire training新员工培训orientation新员工培训，迎新会vocational training/ professional training职业培训management training管理培训develop a good training programme to keep the staff motivated通过开发良好的培训计划来提高员工的工作热情Many entrepreneurs seem to view employee training and development as more optional than essential…a viewpoint that can be costly to both short-term profits and long-term progress.许多企业家认为员工的培训和发展可有可无，而非至关重要，认为这对公司的短期利益和长远发展来说代价太高。
BEC 剑桥商务英语中级(第三版)讲义MODULE 2
MODULE 22.1 Company benefitsTask 1 Exam Practice: Speaking Test—Part 2Task 2 Business Skills: Presenting your companyTask 3 Exam Spotlight: Writing Test—Part 1T ask 1: Speaking T est—Part 2I.Speaking PracticeThere’re a number of points to consider then arranging in-house training. The first thing is the training needs of staff. As we know, the object of training is the staff. Only when we know and meet their requirements, can we improve their knowledge and skills needed for higher quality performance and more effective work. Otherwise, it will be purposeless and a waste of time.The second thing to remember is the quality and influence of the trainer. To make the training effective, the trainer plays a very important role. A qualified trainer with great influence can make the training more professional, appealing and convincing. Since most staff nowadays are quite busy, they will not attend a training offered by an obscure, inexperience and non-professional trainer.In addition to that, length of training should be well-planned. It cannot be too long or too short.A lengthy training may be tedious and exhaustive; while too short training may be fruitless.OK, I think that just covers everything. Thank you!When selecting applicants for a job, the first thing to consider is their personal qualities. A candidate with relevant qualities can ensure that he or she has the required abilities, knowledge or techniques pertinent to that job. And companies don’t have to prepare further training for them when they start work thus reduces costs.Secondly, a candidate needs to have previous working experience, since a person with lots ofacademic certificates may not know how to cope with real situations. However, a candidate with experience will find it much easier to adapt himself or herself to the work environment and to play his or her role.Apart from these, you also need to consider the communicating ability of the candidate. By communicative skills, we mean having the ability to express ideas clearly, be cooperative and get on well with other people which will be very important for him or her to play a good part in the team work.Well, that’s all my points. Thank you!T ask 2: Presenting your companyTask 1) Vocabulary—Company termsReference expressionsnew-hire training 新员工培训orientation新员工培训，迎新会vocational training / professional training职业培训management training管理培训develop a good training program to keep the staff motivated通过开发良好的培训计划来提高员工的工作热情Many entrepreneurs see to view employee training and development as more optional than essential … a viewpoint that can be costly to both short-term profits and long-term progress许多企业家认为员工的培训和发展可有可无，而非至关重要，认为这对公司的短期利益和长远发展来说代价太高。
BEC新编剑桥商务英语中级（第三版）Module2Writing
BEC新编剑桥商务英语中级（第三版）Module2WritingEx1. A manager has sent this memo. Answer the following.⼀位经理发来了这份备忘录。
回答下列问题:1. who is the memo to?备忘录是写给谁的?2. who will be interested in the information?谁会对该信息感兴趣?3. what has happened?发⽣了什么事?4. what is happening as a result?事情的结果怎样?5. what action is needed?需要采取什么⾏动?To: All staffFrom: James ShepherdDate: 23 JuneSubject: Presentation on changes to pension schemeDue to recent changes in government pension laws, the Head of Finance will give a presentation on Tuesday 1 July at 5.30 pm in the canteen to outline any effect on the current company-based pension scheme. Staff with this policy are welcome to attend.Answers1 All staff.2 Any staff with a company-based pension scheme.3 There have been changes in the government pension laws4 This will affect the current company-based pension scheme5 A presentation will be given by the Head of Finance on the changes and any effects.Ex2. Read three more memos. Underline any key words and use them to write the subject lines.再读三份备忘录。
剑桥BEC真题中级第二辑口语解析完整Part2
第二辑Test 1Topic A: WHAT IS IMPORTANT WHEN ……?Entertaining clients Types of activities Cost【思路点拨】【词汇&短语】促销赠品 Complimentary presents 招待费 Entertainment allowanee 针对个人Personalize 商业目的 Busin ess objectives 包间 Compartment 【句型点击】 间歇、停顿How shall I put it?怎么说呢？ Well, what I tryi ng to say is 我想说的.是I ' d like to beg in by ........................个人想法In my opinion, I ' d say that The point is that ....................... Well, we should【参考范例】En terta ining clie nts is not an easy job and should be han dli ng appropriately and enjo yably. It contains more thanjust a wonderful meal, a sightseeing tour or a shopping trip. Good hospitality events can impress clie nts in a unique manner in and outside of the office.When entertaining clients, we should decide the types of activities according to their interest and favorites. Moreover,these activities should help us achieve our bus in ess objectives, for example, we can have an in timate discussi on about bus in ess with our clie nts duri ng a meal in a cozy compartme nt where both where both sides tend to be more relaxed. In additi on, we have to mix bus in ess with pleasure effectively so our clie nts won' t feel that we are too purposeful.Cost is an ther important factor whe n desig ning activities for clie nts. Higher expe nses don greater satisfaction, andin some cases, the clients will be overwhelmed with our kindness. Therefore, when en terta ining clie nts, sin cerity appears to be more importa nt, upon which a long and a steady bus in ess relati on ship is based.Topic B: WHAT IS IMPORTANT WHEN ……?Choosing retail premises to rent LocationLength of contract迎宾室 Hospitality room 定希9 Customize 有目的的Purposeful客户需求 Customer dema nd 舒适的Cozy【思路点拨】【词汇&短语】 房东Iandlord 利润空间 租户tenant房屋结构 可持续发展susta in able developme nt 合同至U 期 繁荣boom prosperity 续签合同 租金 rent 押金 deposit 【句型点击】 观点阐述Well, it seems to me that ............................ That ' s true, but on the other hand…追加观点That ' s just what/all I was thinking Well, the point I ' m trying to make it that Ano ther thi ng I want to men ti on is.....【参考范例】Whe n aiming to choose retail premises, you should always put the locati on on the top of your list. An ideal retailpremises should be situated in the downtown district or a big residential area where the sources of the customers is guara nteed, in China, A lot of bus in essma n believe in Fen gshui and they think a good locati on is vital to the success of bus in ess.Besides, the len gth of con tract is also an importa nt factor in choos ing retail premises because the retailer n eedtime to develop market and customers. A steady and unin terrupted bus in ess en vir onment is most desired, and a Ion g-term con tract will en sure theretailer susta in able developme nt.What' s more, re nt and means of payme nt should n ever be overlooked, retailers in gen eral have a big cash flow,therefore, a reasonablerent and flexible means of payment are good for their capital turnover. A cooperative Ian dlord is preferred and n ecessary for a win-win situati on.Topic C: WHAT IS IMPORTANT WHEN……?Deciding on packaging for productsImageProduction process【思路点拨】 profit margi n building structure explorati on ofcon tract renew the con tractPack ing of products concerns the fate of products because it arouses peopledecidi ng on packagi ng for products, we should take several thi ngs into con siderati on.First of all, the image catches the eye of potential customers, people are sometimes skin deep when surro un ded bya variety of products, their decisi ons are simply based upon the packag ing, therefore a thoughtful design in color, shape and packaging materials is crucial in wiri n g customer ' s favor.On the other hand, the cost of packaging should be carefully dealt with because it is contained in the prices of theproducts. In creased price will make the products less competitive in a buyer , incomparis on with packag ing, people are more sen sitive to price.Last but not least, our resources are limited and some are eve n non-ren ewable. Once the products areopened up, the wrapper are useless, so it is expected that designers can develop further uses of packaging materials or at least make them en viro nmen tal-frie ndly.第二辑Test 2Topic A: WHAT IS IMPORTANT WHEN……?Selecting staff for promotionAttitude to work Current performance【思路点拨】要点 Cost 成本 【词汇&短语】包装材料 wrapper , packaging material 包装设计 package design 顾客的青睐 customerfavor【句型点击】 自然过渡How shall I put it?怎么说呢？ Actually …That ' s just how I see it…个人观点Pers on ally, I think … Fran kly, I thi nk【参考范例】不可再生资源 non-renewable resources 有禾 环境的 environmental-friendly 肤浅的，表明的superficials desire f【词汇&短语】空缺职位 vacancy行政管理咅E admi ni strati on 总部 head office管理技能 man agerial skill 人力资源咅E human resources 【句型点击】 常用开始语Tha nk you for your questio nThe an swer is …人事部personnel 公关 public relations 工资 wages and salaries 职业前景 careerprospect 团队协作teamworkLet me start withIn my viewIt is very likely that表达观点常用句What I am thi nking isLet me make my point very clear. It is crystal clear that …There is no doubt that … I am into the first opinion..【句型点击】Whe n select ing staff for promoti on, several factors should be take n into con siderati on, to beg in with, the attitude to the work is one of the most fun dame ntal eleme nts. I believe attitude is everyth ing. It is not un com mon to find workers who have great tale nts but are relucta nt to make full con tributi on in their positi on, the point is, you have to love what you are doing and you have to try your utmost and reserve no effort to do it.Secondly, current performance is also very important, because it is obvious that attitude and effort have to be measured in a certa in way so that you can know every one ' s capability.Thirdly, you can' ignore career potential and adaptability, almost in every company, we can find employees who are excellent individuals but fail to cooperate in a team, these elements are all very essential in one' s career. Admittedly, it is not very likely to find all of them in one person, and then you have to consider about the specific position and grant priority to one of them.Topic B: WHAT IS I MPORTANT WHEN …？Considering a career changeFurther study or training Opportunities for future promotion【思路点拨】【词汇&短语】实际工资real wages 合并merger最终目标ultimate goal 个人收入pers onal in come坏的影响adverse effect 工资价格螺旋上升wage-price spiral精明的讨价还价交易horse-trading 无形资产intangible assets资格qualification 投资回报return on investment【句型点击】更倾向于某一个选项I would take as my priority会把 ............................. ..作为我的首选项。
BEC新编剑桥商务英语中级（第三版）Module2Listening
BEC新编剑桥商务英语中级（第三版）Module2Listening Module2.2 ListeningExtract 1 Good morning and thanks for coming. Today I'd like to tell you about the world's largest document management company. With a of nearly sixteen billion dollars the Corporation develops and markets technologies with products and solutions that customers depend upon to get the best results for their business. In my brief presentation we'll begin by looking at some of the key figures behind the company's success and how the company is structured. Then I'll give an of Xerox around the world and finally I'd like to talk about some of the trends affecting our market and its future growth. If you have any questions, I'll be happy to answer them at the end. So, here you can see, the turnover for last year was nearly sixteen billion dollars, with a final income of 978 million dollars. We operated from our headquarters in Rochester New York State in 160 countries with 55000 employees, with over half of those in the USA. This next chart shows you how the corporation is split into four divisions. First of all, there's Xerox Global Services…早上好，谢谢你的到来。
新编剑桥商务英语unit_2ppt课件ppt课件
A: A project manager. 4. Q: what / responsible?W_h_a_t__ar_e__y_o_u_r_e_s_p_o_n_s_ib_l_e_f_o_r_?________
A: Growing and maintaining customer relationships. 5. Q: where / based? _W__h_e_r_e__ar_e__y_o_u_b_a_s_e_d_?_________________
.
13
Speaking: Asking questions about jobs
0. Q: why / like/ the company? Why do you like the company?
A: It’s like a family.
How long have you been
1. Q: long / working / the company?w_o_r_k_in_g__f_o_r_t_h_e__co_m__p_a_n_y_?___
4. 带薪休假的福利，包括带薪公假和带薪休假(Paid Holidays and Paid Vacations)。、
其他的福利，例如交通补贴(Local Conveyance Allowance)、住房补贴 (Housing Allowance)、伙食补贴(Meal Allowance)、旅游津贴(Holiday Bonus)。
A: Two years. 2. Q: when / join? _W__h_e_n_d_i_d__yo_u__j_o_in__(t_h_e__c_o_m_p_a_n_y_)?__________
A: In 1978. 3. Q: was / first job? _W__h_a_t_w_a_s_y_o_u_r__f_ir_s_t_j_o_b_?_______________
BEC新编剑桥商务英语中级（第三版）Module3.2
BEC新编剑桥商务英语中级（第三版）Module3.2 Module3.2 Listening 3Match the following expressions to stages 1-7 in exercise 2. Write the number of the correct stage next to each expression.将下列表达式与练习2中的第1-7阶段相匹配。
在每个表达式旁边写上正确的阶段的编号。
1 say who the message is for2 say who you are3 give the reason for calling4 spell any difficult words5 request a return call6 leave your contact details7 say when you will be availableModule3.2 Writing 1Read what people say in 1-9 and write messages. Use words from the spoken message.读1-9上⼈们说的话，然后写信息。
使⽤⼝头信息中的词语。
0. 'Hello. This is Michael James speaking and this is a message for Lelia.'Michael James called for Lelia. (4 words)1. 'I'd be grateful if you could return this call on my home number.'2. 'I am calling to inform you that the next meeting is on he 23rd.'3. 'Would you mind checking and letting me know the final dates?'4. 'I just wanted to say that I'm sorry for any confusion.'5. 'The client is asking if it would be possible to put the meeting back.'6. 'If you have any further questions, don't hesitate to call me.'7. 'I was hoping we could bring the interviews forward. Is that possible for you?'8. 'Can you let me know if you are available to join us later?'9．'I'am telephoning with regard to order number 01-X33. I am not happy about it, I'am afraid.'Module3.2 Writing 2Listen to the five calls from exercise 1 on page 30 again.Take notes and write brief and clear messages.再听⼀遍30页练习1中的5个电话。
新编剑桥商务英语中级Unit 2bppt课件
Oral Practice2-2
A round of golf 一场高尔夫球 A sightseeing tour of the city 城市观光游 A visit to a sports event 观看体育赛事 A shopping trip 购物游 fact-finding mission 情况考察 offer your company a substantial contract 为您的公司提供
Arranging a company visit: Reading of an invitation letter, Language focus and writing a letter of aceptance
Content
Mixing business with pleasure Arranging a company visit
can concentrate on the work without distraction
Reading Comprehension
Read the article and think about which ways of entertaining business clients are mentioned.
Teaching Objective
To enable Ss to talk about corporate hospitality To practice reading for gist and specific information To raise awareness of formal versus informal
be fit his social status 适合他的社会身份 facilitate one-to-one conversation 有利于一对一交
剑桥商务英语中级第二单元BEC vantage module 2
Key and Analysis
3 C。关键信息在much of Moloney’s role is visiting clients, so she doesn’t have a permanent desk at head office 。
4 B。关键信息在Perks include a finalsalary pension scheme and various discount schemes。
- days off and long holidays - a company car
Work in pairs, Compare your lists and give reasons for your answers.
Tip：在口语测试的第二部分，考生需要作一 分钟的陈述，假如题目是What is important when choosing a job?考生可以利用练习1 中列举的要点来作答。
职业目标
40. senior management
高层管理人员
About Xerox
Xerox is one of the Fortune 500 dealing in office equipment.
/about-xerox/enus.html
Uxbridge
- training and staff development
- a good salary
- a pension
- flexible working hours
- opportunities to travel
- opportunities for promotion - parental leave
Company Benefits include--1. Legally Required Benefits 2. Retirement-related Benefits 3. Insurance Related Benefits 4. Paid Holidays and Paid Vacations 5. Other Benefits and incentives
新编剑桥商务英语课件中级Unit-2a精选全文
• reasonable prices 合理的价格
Vocabulary 2-2
• interior design
室内装修
• group dining
团体用餐
• group menu
团体用餐菜单
• catering requirement 用餐要求
• tour groups
旅游团
• birthday party
the event? • How much do we want to spend – budget?
• what are the advantages and disadvantages of mixing business with pleasure?
Vocabulary1-2
• customer satisfaction form 顾客满意调查问卷
• 阅读下列顾客满意调查问卷表，其中 那三个标准对你来说最为重要？
Text discussion
• 在阅读问卷的时候，我们要思考这样一个问题 Which three of the criteria are most important for you? 那三个标准对你来说最为重要。这个 句子中有一个单词要引起我们的特别注意： criteria 标准。这个单词的复数形式是不用加s 的。 在这个题目中“酒店”一词是复数形式， Restaurants.而在第一段的第一个句子中“a Signet House Restaurant”，这里的复数指 各家连锁店，单数是指连锁店中的一家。所以 文章中的这个酒店的复数形式在翻译的时候， 我们增加了“连锁”这个词，以便区别出来
地位的
• Facilitate one-to-one conversation 有利于一对一 交流
【精品】新编剑桥商务英语中级第三版
【精品】新编剑桥商务英语中级第三版新编剑桥商务英语中级第三版MODULE 1To: All StaffFrom: Ray BonnerDate: 24th JuneSubject: Trial of flexitime systemFurther to our previous meeting, we are pleased to be able to confirm that the new flexitime systemwill come into operation as from 1st August. The system applies to all administrative and office staff. May I remind you that any production staff on the current shift system remain unaffected by these changes.From: evelyn@/doc/9b228713260c844769eae009581b6bd97e19bc59.htmlHi, RonaHow are you? I got a note to say you called. Great news that you passed your final exam! I’m sorry that I didn’t get back to you but it’s been crazy here. The network was down for three days so all our customers were receiving the wrong orders! Anyway, how about meeting for lunch this week? Ifyou can’t make it, don’t forget the party this weekend. Do you want me to pick you up at 8?See you soon,EveDear Mr. Hynes:RE: Replacement of item 00-A104With regard to your letter dated 12th June, I am writing to confirm that we can offer you a replacement item and this will be sent out today. I would like to apologize for the delay with this. Unfortunately, this was due to recent changes to our network. On behalf of Lar Bonner I would like to thank you for your custom. We look forward to working with you again in the future.Yours sincerelyEvelyn BoerCustomer ServicesTel: 0207 865 849You are a manager at Lar Bonner. After a meeting with staff, the company has agreed to extendparental leave for fathers from two weeks to three weeks. Write a memo to all staff.Refer to the previous meeting.Say when the new system will begin (25th September).Remind staff that their managers need one month’s notice.To: All StaffFrom: (Name of student)Date: 25th JulySubject: Parental LeaveFurther to our previous meeting, I am pleased to confirm that parental leave for fathers has been extended to three weeks. The new system will come into operation as from 25th September. May I remind you that your managers will require one month’s notice?MODULE 21. Read the application for a job. Write the verb in brackets in the past simple, present perfect or present perfect continuous. Dear Sir or Madam,I __Saw__ (see) your advert for the post of Client Services Executive in yesterday's newspaper and I would like to apply for the position.As you can see from my attached CV, I _have been working_ (work) for my current company for over two years. I _joined_ (join) Mackintyre and Co in 2007 and since then, I _have had_ (have) many opportunities to develop my skills. However, I _ have been considering_ (consider) a career change with a new challenge for a number of months andthis seems like the perfect moment to make that move.I see from recent press reports that your company _has expanded/has been expanding_ (expand) its operations in China and therefore I would like to draw your attention to my degree in Oriental Studies and Mandarin which I _completed_ (complete) in 2006. Combined with my current MBA, which I _ have been studying_ (study) for part-time at thelocal university, I feel that I would be an asset to your company.Please also note that my current manager _has agreed_ (agree) to write a reference and can be contacted on 0207 857 6785.I look forward to hearing from you.Yours faithfullyDaniel Lewis2. Read this advert for a job. You would like to apply for it and have written some notes about your experience. Use the notes to write a letter of application (120-140 words) similar to the one above.Personal Assistant to Overseas Sales Manager We are currently seeking someone towork in a busy and expanding department.duties. Good knowledge of English andDear Sir or Madam,I saw your advert for the post of PersonalAssistant to Overseas Sales Manager in yesterday's newspaper and I would like to apply for the position.As you can see from my attached CV, I have beenworking for a travel agency for the last six months, which I have really enjoyed. Before that I worked as a receptionist and secretary for two years.I have a good knowledge of English as I completed a course at college and I am also fluent in Italian having lived in Rome for the summer in 2006.。
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新编剑桥商务英语（ BEC 中级第三版） Modul e 2Module 2第二单元2.1 Busi ness Topic Compa ny Be nefits 商务话题篇公司福利三、Vocabulary: Ben efits and incen tivesben efits n. 福利incen tive n. 奖励job title 职衔，职位，头衔trai ning and staff developme nt 培训和员工发展good salary 可观的收入pension n. 养老金flexible worki ng hours 弹性工作时间，灵活的工作时间opport un ities to travel 旅游机会opport un ities for promotio n 升职提拔机会days off 几天短假company car 公司配（给的汽）车too good to be true 好得令人难以置信clie nt service executive 客户服务主管take…with a pi nch/grain of salt 对…将信将疑，对…不完全相信old and established 历史悠久resources directo r （huma n resources direct o的简称）人力资源部经理qualificati on n. 资格temp n. （temporary/temporary worker的缩略语）临时员工in cumbe nt programme 在职员工培训课程，岗位培训课程huma n resources 人力资源promote from within 提拔内部员工take on接受，招聘in take n.从外部吸纳招收的员工project man age项目经理grow and mai nta in customer relati on ship发展和维持客户关系can tee n n.食堂，餐厅head office n.总部，总公司brai nstormi ng n.自由讨论，头脑风暴，集思广益breakout n.突破en compass vt .包括，包含sales and marketing销售和市场营销research and developme nt and manu facturin研发和生产perk n.好处，额外津贴，外快final salary pen sion scheme按最终薪水给付的养老金计划budget n. 预算non-cash reward非现金形式的奖赏on ce-i n-a-lifetime adj.千载难逢的，令人难忘的career goal职业目标senior management 高层管理人员Ion gevity n.长寿，长命；寿命for the long haul 长远地Xerox施乐公司（财富500强公司之一，总部所在地美国，主要经营办公设备），施乐（商标名，美国办公设备制造公司）；影印，静电印刷品Global Services环球服务公司Uxbridge 欧克斯桥镇（位于伦敦西郊的一个小镇）Ben efits and incen tives 福利和奖励Employee Ben efits 员工福利1. Legally Required Ben efits 法律保障的权利Social Security 社会保障Un employme nt Compe nsatio n 失业补偿Workers' Compe nsation 工伤赔偿2. Retireme nt-related Ben efits与退休相关福利Pen sion Pla ns退休金计划3. I nsura nee Related Ben efits与保险有关的福利Health In sura nee健康保险Life In sura nee 人寿保险Accide nt and Disability In sura nee 意外事故和伤残保险4. Paid Holidays and Paid Vacatio ns带薪公假和带薪休假5. Others其他福利Local Con veya nce Allowa nce 交通补贴Housi ng Allowa nce 住房补贴Meal Allowance 伙食补贴Holiday Bo nus旅游津贴Incen tives 奖励措施2.11.an impressive job title 显要的职衔trai ning and staff developme nt 培训和员工发展a good salary可观的收入a pension养老金flexible working hours灵活的工作时间opport un ities to travel 旅游机会opport un ities for promoti on 升值提拔机会pare ntal leave育儿假days off and long holidays 短假和长假a compa ny car公司配车2.参考词语和表达：new-hire training 新员工培训orie ntation新员工培训，迎新会vocational training/ professional training 职业培训man ageme nt trai ning 管理培训develop a good training programme to keep the staff motivate通过开发良好的培训计划来提高员工的工作热情Many en trepre neurs seem to view employee training and developme nt as more optional than essentia-P-a viewpoint that can be costly to both short-term profits andIon g-term progress许多企业家认为员工的培训和发展可有可无，而非至关重要，认为这对公司的短期利益和长远发展来说代价太高。
a reas on able salary合理的工资High salary leads to high motivatio n高收入使得工作热情高涨。
A job with high salary may not make you feel fulfilled. 一份高收入的工作可能不会使你获得成就感。
Part-time jobs make flexible lifestyle possible兼职工作使得多样的生活方式成为可能。
With flexible work hour, I can choose to work any time. I can work from home andavoid traffic jam, and what's more important, I will improve my work efficiency.有了灵活的工作时间，我可以改变上下班的时间，可以在家里工作，避开交通堵塞，更重要的是可以提高工作效率。
After a paid holiday, people will be physically and psychologically relaxed, and be energetic, fresh and more prepared for the challe nge of their wor带薪度假之后，人们会感到身心放松，精力充沛，神清气爽地投入到有挑战的工作中去。
Promotion brings higher salary, sense of fulfillment, more opportunity and moreresp on sibility.升值带来更高的薪水、成就感、更多的机会和责任。
A pare ntal leave is a good policy to en courage wome n to the work plac育.儿假是一项鼓励妇女参加工作的好政策。
If a sales representative is provided with a company car, he will surely improve his work efficie ncy.如果公司能够给销售代表配备汽车，一定能提高其工作效率。
2.2 Business Skills Presenting your company 商务技能篇公司介绍distribute centre 配送中心warehouse n. 仓库holdi ng compa ny 控股公司callee ntre 呼叫中心，电话中心plant n. 工厂，（用于生产或生活的）成套设备，成套装置，成套机械headquarter n.总咅Esubsidiary n.子公司（指由母公司控制的，在东道国政府法律下登记的独立法人）branch n. 分公司（指母公司的一个分支机构或附属机构，在法律上和经济上没有独立性，不是法人）corporatio n n.公司，法人divisio n n.部门分支turnover n.营业额，销售量docume nt man ageme nt 资料管理，文档管理inno vative tech no logy 创新技术chart n.图表reve nue n.收入，收益research and development^称R&D）研制和开发，研发mission stateme nt 宗旨宣言，目标宣言，公司所制定的目标或宗旨fact sheet 情况说明书、Company terms 公司术语（2.2 1.）turnover （a company's total profits）公司的总收益a compa ny's total costs 公司的总成本a company ' s total spending公司的总开销distribution cen ter 货物发送出去销售的地方，发货中心warehouse存放商品的地方，仓库holdi ng compa ny 持有多数股份的控制其他公司的公司，控股公司call ce ntre员工通过电话把信息告诉顾客的地方，电话服务中心plant 有机器的厂房，工厂（P126）headquarters公司的总办公处，总部subsidiary由控股公司拥有的公司，子公司branch—家大公司的某个办事处或集团，分支corporation由几个公司构成的集团，集团公司divisio n —家大公司中分离的部分，分公司（P131）Applicatio n Letter （求职信）1. Sample （范文）1）Dear Sir / Madam:On my graduati on from college this fall, I am desirous of securi ng a positi on that will offer me opport unity in the field of import and export trad ing. Knowing someth ing of the scope and en terprise of your huge export departme nt, Ithought perhaps you would keep me in mind for a possible ope ning.I shall graduate from the college this coming July, finishing the requireme nts inthree years. I have had no bus in ess experie nee, but my college record hasbee n good. A copy of my an tecede nts is en closed for your refere nee. In additi on, I have excelle nt problem-solving skills and feel that, if given the opportunity,I would be an immediate as well as a Iong-term asset to your firm.2)2. Notes of Format (格式说明)1) The Introduction 开头开门见山，写明信件目的，即提出申请。