《商务英文EMAIL大全》电子精选
商务英文E-MAIL模板大全(附电子模板)
6G#买方还盘 K.S134.H+’3)%,P**%,!!!!!!!!!!!!!!!!!!!! DL 6"#卖方返还盘 K.S134.H+’3)%,TH+’3)%,P**%,!!!!!!!!!!!!!!! E" 66#下订单 :0.<134.3P,;%, !!!!!!!!!!!!!!!!!!!!!!! E? 6!#接受订单 B<<%7)134.3P,;%, !!!!!!!!!!!!!!!!!!!!! EE 6?#拒绝订单 F%<013134.3P,;%,!!!!!!!!!!!!!!!!!!!!!! >G 69#下续订单 :0.<134.$%7%.)P,;%,!!!!!!!!!!!!!!!!!!!! >! 6D#推荐替代品 P**%,134.M’/()1)’)%:,+;’<)!!!!!!!!!!!!!!!!! >9 6E#接受替代品 B<<%7)134.M’/()1)’)%:,+;’<)!!!!!!!!!!!!!!!! >> 6>#拒绝替代品 F%<013134.M’/()1)’)%:,+;’<) !!!!!!!!!!!!!!!! L" 6L#涨价通知 N+)1<%*+,:,1<%@3<,%.(% !!!!!!!!!!!!!!!!!!! L? !G#回复涨价通知 $%708)+)2%:,1<%O@3<,%.(%N+)1<% !!!!!!!!!!!!! LE
模板是可变的种 可 供 替 换 的 表 达 方 式!让模板更灵活"
从栏目设置上不难看出本书的设计既方便读者使用!也提供了快捷的变换方式!可 以帮助读者写出精彩的商务 $-&’()"编者希望本书成为商务人士的一本参考书"由于 编者能力有限!难免有不足之处!敬请批评指正"
商务英语电子邮件范本
商务英语电子邮件范本Subject: Inquiry about Product Pricing and DeliveryDear [Recipient's Name],I hope this email finds you well. My name is [Your Name], and I am writing to inquire about the pricing and delivery details for the products offered by your company.I represent [Your Company], a leading [industry] company based in [location]. We have recently expanded our operations and are interested in establishing a business relationship with your esteemed organization. After conducting thorough market research, we have identified your products as potential additions to our product portfolio.Firstly, we would appreciate it if you could provide us with a comprehensive price list for your products. Please include any quantity discounts or promotional offers that may be available. Additionally, kindly specify the minimum order quantity and any applicable terms and conditions.Furthermore, we would like to inquire about your company's delivery options. As we aim to provide our customers with efficient and timely service, it is crucial for us to understand your delivery process. Please provide details regarding the shipping methods you offer, estimated delivery times, and any associated costs. We would also like to know if you offer any expedited shipping options for urgent orders.In addition to pricing and delivery, we would be grateful if you could provide us with information about your company's payment terms. As we value transparency and financial stability, it is important for us to understand your preferred payment methods and any credit facilities that may be available. Please also indicate if you require any initial deposits or advance payments.Moreover, we would like to learn more about your company's after-sales service and warranty policies. We believe in building long-term partnerships with our suppliers, and it is essential for us to ensure that our customers receive prompt assistance and support ifany issues arise. Therefore, please provide information on your customer support channels, return/exchange policies, and warranty coverage.Lastly, we would appreciate it if you could share any relevant product catalogs or brochures that showcase your range of offerings. This will assist us in evaluating the suitability of your products for our target market.We kindly request a prompt response to our inquiries, as we are currently finalizing our procurement decisions. Should you have any additional questions or require further information, please do not hesitate to contact me directly at [your contact information].Thank you for your attention to this matter. We look forward to the possibility of establishing a mutually beneficial business relationship with your company.Yours sincerely,[Your Name][Your Position][Your Company][Contact Information]。
英文商务邮件范文（通用7篇）
英文商务邮件范文（通用7篇）英文商务邮件范文篇1Dear Mr. Jones:Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster".We've enclosed the photo and detailed information of the product for your reference:Product: toasterSpecification:Package: 1pcs/boxPrice: 10usd/pcsPayment: L/CFor purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight.We look forward to receiving your first order.Sincerely,英文商务邮件范文篇2Dear Mr. Jones:We have refreshed our online catalog at , and now it covers the latest new products, which are now available from stock.We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection.We will keep you informed on our progress and look forward to hearing from you.Sincerely,英文商务邮件范文篇3Dear Mr. Jones:Thank you for your enquiry of 12 March cate 9 cable.We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.We would, however, like to take this opportunity to offer the following material as a close substitute:Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible.Sincerely,英文商务邮件范文篇4Dear Mr. Jones:We have received your letter of 9th April showing your interest in our complete product information.Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at which includes our latest product line.We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.Sincerely,.英文商务邮件范文篇5Dear sir/madam:[organization] would very much like to have someone from your company speak at our conference on [topic].As you may be aware, the mission of our association is to promote . Many of our members are interested in the achievements your company has made in .Enclosed is our preliminary schedule for the conference which wi ll be reviewed in weeks. I’ll call you [date] to see who from your company would be willing to speak to us. I can assure you that we’ll make everything convenient to the speaker.Sincerely yours,[name][title]英文商务邮件范文篇6Dear sir/madam:Thank you for your letter of [date]. I’m glad that you are also going to [place] next month. It would be a great pleasure to meet you at the [exhibition/trade fair].Our company is having a reception at [hotel] on the evening of [date] and I would be very pleased if you could attend.I look forward to hearing from you soon.Yours sincerely,[name][title]英文商务邮件范文篇7Dear sir/madam:We would like to invite you to an exclusive presentation of our new [product].The presentation will take place at [location], at [time] on [date]. There will also be a reception at [time]. We hope you and your colleagues will be able to attend.[company] is a leading producer of high-quality . As you well know, recent technological advances have made increasinglyaffordable to the public. Our new models offer superb quality and sophistication with economy, and their new features give them distinct advantages over similar products from other manufacturers.We look forward to seeing you on [date]. Just call our office at [phone number] and we will be glad to secure a place for you.Sincerely yours,[name][title]。
商务英文电子邮件范文（通用3篇）
商务英文电子邮件范文（通用3篇）商务英文电子邮件范文篇1Dear Sir or MadamI am senior from the Department of BusinessAdministration of Beijing University. I am writing theletter in purpose of applying for admission into youresteemed institution/your recently advertised position for a staff member.I am sure that I am qualified for it. First, enclosed with this letter is my resume, which furtherdetails my previous academic qualifications and work experience. Second, not only do myqualifications and experience make me a perfect candidate for it, my cheerful personality iswell suited to studying in your prestigious university/working as a staff member. Last, myhobbies include sports and music.Words fail me when I try to express my heartfelt gratitude to the help you rendered me. Yourprompt and favorable attention to my inqquiry would be highly appreciated.Yours sincerely,Li Ming商务英文电子邮件范文篇2Dear sir/madam:I’m delighted you have accepted our invitation to s peak at the Conference in [city] on [date].As we agreed, you’ll be speaking on the topic "" from [time] to [time]. There will be an additional minutes for questions.Would you please tell me what kind of audio-visual equipment you’ll need. If you could le t me know your specific requirements by [date], I’ll have plenty of time to make sure that the hotel provides you with what you need.Thank you again for agreeing to speak. I look forward to hearing from you.Sincerely yours,[name][title]商务英文电子邮件范文篇3Dear Mr. Jones:We understand from your information posted on that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.We look forward to receiving your enquires soon.Sincerely,John Roberts。
商务英文电子邮件范文_写作指导_
商务英文电子邮件范文如同一般信函，商务电子邮件一般由开头、正文、结尾、署名、日期等5个部分组成。
现在就和小编一起来欣赏一下商务英文电子邮件范文，希望对你有所帮助。
商务英文电子邮件范文1Dear sir/madam:I’m delighted you have accepted our invitation to speak at the Conference in [city] on [date].As we agreed, you’ll be speaking on the topic "" from [time] to [time]. There will be an additional minutes for questions.Would you please tell me what kind of audio-visual equipment you’ll need. If you could let me know your specific requirements by [date], I’ll have plenty of time to make sure that the hotel provides you with what you need.Thank you again for agreeing to speak. I look forward to hearing from you.Sincerely yours,[name][title]商务英文电子邮件范文2Dear Sir or MadamI am senior from the Department of BusinessAdministration of Beijing University. I am writing theletter in purpose of applying for admission into youresteemed institution/your recently advertised position for a staff member.I am sure that I am qualified for it. First, enclosed with this letter is my resume, which furtherdetails my previous academic qualifications and work experience. Second, not only do myqualifications and experience make me a perfect candidate forit, my cheerful personality iswell suited to studying in your prestigious university/working as a staff member. Last, myhobbies include sports and music.Words fail me when I try to express my heartfelt gratitude to the help you rendered me. Yourprompt and favorable attention to my inqquiry would be highly appreciated.Yours sincerely,Li Ming商务英文电子邮件范文3Dear Mr. Jones:We understand from your information posted on that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.We look forward to receiving your enquires soon.Sincerely,John Roberts。
商务英语邮件范文（精选6篇）
商务英语邮件范文（精选6篇）商务英语邮件范文篇1信用证付款PaymentByL/CInternational Sports Equipment Ltd. 375 Jiefang Street, Tianjing 30000, ChinaTel： (020) 20xx00 Fax： 20xx001September 12, 200#Norseman Vehicle Building Ltd.12 Nobel StreetStockholm, SwedenDear Sirs：We spoke to your representative, Mr. Bergman, at the international Automobile Expo in Tokyo last week, and he showed us a number of snowmobiles which you produce, and informed us of your terms and conditions.We were impressed with the vehicles, and have decided to place a trial order for ten of them, your Cat. No SM18. The enclosed order, No.98918, is for prompt dilivery as the winter season is only a few weeks away.As Mr. Bergman assured us that you could meet any order from stock, we have instructed our bank, Bank of China, Tianjing Branch, to open a confirmed irrevocable letter of credit for USD 108,000 in your favor, valid until December 1, 200#.Our bank informs us that credit will be confirmed by their agents, Scandinavian Bank, Strindberg Street, Stockholm, once you have contacted them, and they will also supply us with a certificate of quality once you have informed them that the order has been made up and they have checked it.You may draw on the agents for the full amount of theinvoice at 60 days, and your draft should be presented with the following documents：Six copiesof the bill of ladingFive copies of the commercial invoice, c,i,f. TianjinInsurance Certificate for USD 118,800(A. R.)Certificate of originCertificate of quality}The credit will cover the invoices, discounting, and any other bank charges. Please fax us confirming that the order has been accepted and the vehicles can be delivered within the next six weeks.Yours faithfullyQIAN Jin( Mr. )Purchase DepartmentEncl.商务英语邮件范文篇2其他付款方式OtherModesofPaymentK oppermann GmbHSchubert strasse 16, K-2618, Hamburg, GermanyTelefon： 1 41 61 00 00 Telefax： 0 41 61 00 012 April 200#Ms Ni Minzhi3W Co. Ltd.3B Guihua RoadShanghai 20xx33ChinaDear Ms Ni,Order No. 9953Thank you for your order which has been completed and is being sent to your today.As agreed we have forwarded our bill, No, 2782 for DM1720.00 with the documents to your bank , Industrial & Commercial Bank of China, Caohejing Branch, Shanghai. The Draft has been made out for payment 30 days after sight, and the documents will be handed to you on acceptance.Yours sincerelyH. KoppermannManaging Director商务英语邮件范文篇3运输TransportationINDIGO CMPANY LIMITED85 Victory Street, ManilaThe PhilippinessTel： 63-2-68000 Fax： 63-2-58000113 June 200#Mr. Li MingyangExport ManagerUnitech M & T Co. Ltd963 Tianmu Road, 14th FloorShanghai 20xx70ChinaDear Mr. Li：Our order No.3979： 50 Electric DrillsAs it is now more than two months since we opened a letter of credit in your favor, We should like to know exactly when you could arrange shipment of the goods. Your prompt response will be highly appreciated.Sincerely.Marco FillmoreManaging Director商务英语邮件范文篇4包装PackingForward Bicycle Co. Ltd987 Jiangnan Road, Kunshan, Jiangsu, ChinaTel： (0520) 500000 Fax ： (0520) 500001 Zip Code： 215300 February 1, 199#Gulf Commercial CenterP. O. Box 376Abu DhabiU. A. EAttention ： Mr. Y. MohammedDear sirs,The 12,000 cycles you ordered will be ready for dispatch by 17th December. Since you require them for onward shipment to Bahrain, Kuwait, Oman and Qatar, we are arranging for them to be packed in seaworthy containers.Each bicycle is enclosed in a corrugated cardboard pack, and 20 are banned together and wrapped in sheet plastic. A container holds 240 cycles; the whole cargo would therefore comprise 50 containers, each weighing 8 tons. Dispatch can be made from our works by rail to be forwarded from Shanghai harbour. The freight charges from works to Shanghai are US$80 per container, totally US$4.000 for this cnsignment, excluding container hire, which will be charged to your account.Please let us have your delivery instruction.Yours faithfully,Kang ZhuangGeneral Manager商务英语邮件范文篇5询价Inquiriescathay Business Machines Import & Export Corporation20xx Century Boulevard Pudong, Shanghai 20xx06, ChinaTel： Fax：September 5, 20xxUniversal Software, Inc.2468 Oak StreetSan Francisco CA94105U.S.ALadies/Gentlemen：From the latest issue of Computer World we have learned about your Business Guide software package for IBM-compatible PCs. We would like to find out more information about the package because we think it might be appropriate to the needs of our customers.Would you mind answering the following questions?1. Is the program an integrated package, or does it come in several modules?2. Can the user swith from function to funtion without down-loading?3. Can the user customize the billing periods?4. Is there any provision for security?5. What is the price of the software?If you have a brochure that describes the package, we would appreciate you sending it along.Sincerely yours.SHEN Husheng(Mr.)Import Manager商务英语邮件范文篇6复函与报价RepliesandQuotations20xx-08-26Macer S.A24th November 20xxFoshan Sweethome Installations Ltd.2 Xiyue StreetFoshan, GuangdongChinaDear sirs,In reply to your letter of 21st Novermber, We have pleasure in enclosing a detailed quotation for bathroom showers.Besides those advertised in the Builers' Joural , our illustrated catalogue also encolsed shows various types of bathroom fittings and the sizes available. Most types can be supplied from stock. 45-60 days should be allowed for delivery of those marked with an asterisk.Building contractors in Hong Kong and Chinese Taiwan have found our equipment easy to install and attractive in apperance. Naturally all parts are replacable. and our quotation includes prices of spare parts. We can allow a 2% discount on all orders of US$6,000 in value and overf, and a 3%on orders exceeding US$20,000.Any orders you place with us will be processed promptly.yours faithfully.Francesco MaraniSales ManagerEncl.2Via S.Lorenzo, 24/aCastellon SpainTel：(964) 560001 Fax (964) 560002。
《商务英文EMAIL大全》电子精选
目录Chapter 1 建立贸易关系1. 请求建立贸易关系 Request for Establishing Business Relations2. 回复请求建立业务关系 Reply to the Request for Establishing Business Relations3. 索取产品资料 Request for Product Literature4. 回复索取产品资料 Reply to the Request for Product Literature5. 邀请会面 Invitation to the Business Appointment6. 接受会面邀请 Accepting the Invitation to the Business Appointment7. 谢绝会面邀请 Declining the Invitation to the Business Appointment8. 要求更改会面时间及地点Request for Changing the Time & Place of the MeetingChapter 2 推销9. 向特定客户推销 Sales Letter to Specific Customers10. 向不特定客户推销 Sales Circular to Non-Specific Customers11. 寄信给老客户 Sales Letter to Old Customers12. 寄信给新客户 Sales Letter to New Customers13. 推销新产品 Sales Letter for Promotion of New Products14. 推销劳务 Sales Letter for Promotion of Labor ServicesChapter 3 询盘和订货15. 一般询盘 General Inquiry16. 回复一般询盘 Reply to the General Inquiry17. 具体询盘 Specific Inquiry18. 报虚盘 Making a Non-Firm Offer19. 报实盘 Making a Firm Offer20. 买方还盘 Making a Counter Offer21. 卖方返还盘 Making a Counter-Counter Offer22. 下订单 Placing an Order23. 接受订单 Accepting an Order24. 拒绝订单 Declining an Order25. 下续订单 Placing a Repeat Order26. 推荐替代品 Offering a Substitute Product27. 接受替代品 Accepting a Substitute Product28. 拒绝替代品 Declining a Substitute Product29. 涨价通知 Notice for Price Increase30. 回复涨价通知 Reply to the Price Increase NoticeChapter4 付款31. 询问付款方式 Asking about Payment Terms32. 接受付款方式 Accepting Payment Terms33. 要求修改信用证 Request for Amendment to L/C34. 信用证修改 Amendment to L/C35. 付款通知 Payment Notice36. 收到付款通知 Receipt of Payment Notice37. 催促付款（初次）Urging Payment (First Notice)38. 催促付款（最后通告）Urging Payment (Last Notice)39. 索取发票 Asking for Invoice40. 寄送发票 Sending InvoiceChapter 5 包装和交货41. 包装要求 Packaging Requirements42. 回复包装要求 Reply to Packaging Requirements43. 装运时间 Time of Shipment44. 回复装运通知 Reply to Time of Shipment45. 催促装运 Urging Shipment46. 回复催促装运 Reply to Urging Shipment47. 出货通知 Shipment Advice48. 货物抵达通知 Goods Arrival NoticeChapter 6 投诉和致歉49. 投诉货物未寄达 Complaint about Goods Arrival Failure50. 对货物未寄达致歉 Apology for Goods Arrival Failure51. 出货延迟 Late Delivery52. 对出货延迟致歉 Apology for Late Delivery53. 投诉货物质量 Complaint about Poor Quality of Goods54. 对货物质量不佳致歉 Apology for Poor Quality of Goods55. 投诉货物数量 Complaint about Wrong Quantity of Goods56. 为数量错误致歉 Apology for Wrong Quantity of Goods57. 投诉发货出错 Complaint about Receiving Wrong Goods58. 为发货有误致歉 Apology for Sending Wrong Goods59. 抱怨包装不良 Complaint about Poor Packaging60. 为包装不良致歉 Apology for Poor Packaging61. 付款出错 Payment Error62. 为付款出错致歉 Apology for Payment Error63. 对服务的不满 Service Dissatisfaction64. 对服务不满致歉 Apology for Customer Service DissatisfactionChapter 7 商务交往65. 请求筹备出差 Request for Preparing for a Business Trip66. 回复请求筹备出差 Reply to the Request for preparing for a Business Trip67. 确认预定行程 Confirming Itinerary Reservation68. 出差后的感谢 Thanks for a Business Trip69. 活动通知 Activity Notice70. 集会通知 Gathering Notice71. 邀请担任演讲者 Inviting Speaker72. 回复演讲邀请 Reply to the Invitation for Speaker73. 展销会通知 Trade Fair Notice74. 回复邀请 Reply to the Trade Fair Invitation75. 请求帮忙做问卷调查 Request for Filling Out Questionnaire76. 请求转载许可 Request for Reproduction PermissionChapter 8 公司人事77. 人事查询 Personnel Enquiry78. 找寻人才 Looking for Qualified Personnel79. 晋升公告 Promotion Announcement80. 调动通知 Transfer Notice81. 褒奖员工 Complimenting EmployeesChapter 9 公司内部82. 会议通知 Meeting Notice83. 例行报告 Routine Report84. 问题报告 Problem Report85. 提案 Proposal86. 回复提案 Reply to Proposal87. 说服对方 Convincing the Other Side88. 给予指示 Giving Instructions89. 新产品说明 New Product DescriptionChapter 10 社交信函90. 邀请与约见函 Invitation and Appointment Letter91. 回复邀请 Reply to Invitation92. 祝贺函 Letter of Congratulation93. 慰问函 Letter of Sympathy94. 感谢函 Letter of Thanks95. 道歉函 Letter of Apology96. 通知函 Letter of Advice97. 鼓励函 Letter of Encouragement98. 探病函 Letter of Consoling the Sick99. 吊唁函 Letter of Condolence100. 节日问候 Seasons GreetingChapter 1 建立贸易关系1. 请求建立贸易关系 Request for Establishing Business RelationsWe have learned from ①(信息来源) that you are ②(公司性质) in ③(国名或地域名). We are glad that you are interested in ④(产品名称). So, we are willing to establish business relations with you. Attached please find ⑤(附件内容).We are ⑥(公司性质). We export ⑦(出口产品名称) to ⑧(出口产品目的地). If ⑨(对方条件)，we ⑩(期待事宜).We look forward to receiving your inquiry at an early date.2. 回复请求建立贸易关系 Reply to the Request for Establishing Business RelationsThanks for your email to enter into business relations with us in ①(经营范围). We have read your ②(邮件附件内容).As you know, we are ③(重述本公司身份). We have a large ④(需求量大的产品名称) market here, so we are seeking new partners. If possible, we’d like to be ⑤(我方角色) in ⑥(国名或地域名).Should ⑦(对方提供的优惠), we’ll ⑧(订单种类).We look forward to your favorable reply.3. 索取资料 Request for Product LiteratureWe learn from ①(信息来源) that you are ②(供货商身份). We ③(关注产品途径) and became much interested in your ④(产品名称).We are ⑤(我方公司身份). As we are interested in doing business with you, we would like you to send us ⑥(邮寄方式) the detailed information about ⑦(欲购产品名称) to ⑧(邮寄地址). The demand for ⑨(产品类型) in our marketis really great.Your immediate attention is highly appreciated.4. 回复索取产品资料 Reply to the Request for Product LiteratureWe are so glad that you are interested in ①(产品名称). Attached are ②(附件内容). As you requested in your email, we sent you our ③(索取资料) by ④(邮寄方式), which will tell you everything about our ⑤(产品名称). Although established in ⑥(公司成立时间), we are developing very fast. We pay great attention to ⑦(特别关注之处). We have introduced advanced production equipment from ⑧(国名或地域名). We now export our products to ⑨(出口产品目的地). ⑩(产品畅销国国名或地名) is our largest market. ○11 (某一特定产品系列) is a bestseller.We look forward to your trial order.5. 邀请会面 Invitation to the Business AppointmentI’d like to invite you for a meeting with ①(我公司会面人职务和姓名) if you feel convenient.As ②(会议名称) will be held in ③(会议地点) from ④(会议起始日) to ⑤(会议结束日), we think you ⑥(对方可能采取的行动). If you come, we would like to invite you for a meeting with ⑦(我公司会面人)at ⑧(会面地点), on ⑨(双方会面日) to discuss ⑩(双方会面商讨事宜). ○11 (我公司会面人) wishes to have an opportunity for a meeting with you.We look forward to receiving a positive reply from you.6. 接受邀请会面 Accepting the Invitation to the Business AppointmentI’m glad that you will arrange a meeting between ①(对方会面人职务和姓名) and me on the day before the opening of ②(会议名称) to ③(会面事宜). As a matter of fact, we had had the intention to meet ④(对方会面人职务) during ⑤(会议名称) before we got your email. We cherish the opportunity ⑥(我方珍惜之事), and are pleased to have a chance to ⑦(有机会之事).We look forward to seeing you in Dongguan.7. 谢绝会面邀请 Declining the Invitation to the Business Appointment Thank you for your email of ①(对方邮件发送日), inviting me to have a meeting with ②(对方会面人职位) on ③(对方建议的会面日) before the opening of ④(会议名称) at ⑤(会面地点).I’m sorry to say that we are unable to go to ⑥(会议名称), when we ⑦(拒绝会面原因). That’s why I can’t go and meet ⑧(对方会面人职位).We hope that you will understand our situation. We wish to meet sometime in the near future to ⑨(会面目的).8. 要求更改会面时间及地点 Request for Changing the Time & Place of the MeetingThank you for your email of ①(对方邮件发送日), inviting me to have a meeting with ②(对方会面人职位) on ③(对方建议的会面日) before the opening of ④(会议名称) at ⑤(会面地点).We’d like to have the meeting on ⑥(我方提出的会面时间) at ⑦(我方提出的会面地点). It will be much more convenient to us if you agree to the date and place we have suggested.Your favorable reply would be highly appreciated.Chapter 2 推销9. 向特定客户推销 Sales Letter to Specific CustomersI would like to tell you that we have got the ①(产品名称) you inquired about②(对方询盘时间). Attached are ③(附件名称), which will give you all details for placing an order.④(产品名称) we’ve got are ⑤(产品优势). They are really ⑥(欲推销产品引以为傲之处). They are at least as good as, if not better than, ⑦(与同类产品一样好), but prices are ⑧(价格情况).We expect your feedback before the end of this month.10. 向不特定客户推销 Sales Circular to Non-Specific CustomersWe are willing to seek partners for ①(出口产品类型).We are ②(我公司注册地点)，specializing all kinds of ③(产品种类). They are bestsellers both at home and abroad. We’ve now made some researches on ④(新研制产品名称), which we are able to provide regularly.If you are interested, please contact me at ⑤(电话联系方式). For more related information, you can ⑥(获知信息途径). Maybe we will make arrangements for a meeting to discuss details concerning ⑦(商讨事宜).11. 寄信给老客户 Sales Letter to Old CustomersIt’s been ①(有业务往来持续时间) since we executed your last order. Recently, we got in large quantities of ②(新产品名称). Attached please find ③(附件名称).I’d like to inform you that, we are ④(优惠措施) on certain items, including ⑤(对方感兴趣产品名称). Would you have a look at the attached catalogue? If you wish to order large quantities, ⑥(联系方式) me. We will try to workout terms and conditions to our mutual benefit.We look forward to our continued mutually-profitable business relationship. We expect ⑦(期待事宜).12. 寄信给新客户 Sales Letter to New CustomersWe are glad to learn, from ①(信息来源), that you are interested in ②(产品名称).We ③(经营情况). Attached please find ④(附件名称).⑤(欲知详细信息), please ⑥(查询方式).We look forward to your trial order and assure you of our prompt attention.13. 推销新产品 Sales Letter for Promotion of New ProductsWe’re pleased to inform you that, with years of research, we’ve introduced our new products ①(产品名称) to market. Much to our delight, they enjoy great popularity. As we guess you might be interested, we’ve sent you ②(邮寄方式) ③(邮寄样品种类及数量) for your trial use. A trial use will convince you of their extraordinary functioning. For more information, please ④(查看信息途径).Attached please find ⑤(附件名称). We hope you’ll take this opportunity to ⑥(为双方利益起见). If you consider placing an order, we’ll grant you⑦(优惠幅度).14. 推销劳务 Sales Letter for Promotion of Labor ServicesWe’re pleased to learn, from ①(信息来源),that you are in need of ②(某种职业工作人员). We advertised your job vacancies and attracted ③(申请人数) applicants, from whom we have chosen ④(人数) for your consideration. Attached are ⑤(附件名称).The candidates we have chosen are ⑥(身份). They all have ⑦(工作经历持续时间) experience, in a ⑧(工作单位). We have interviewed them with satisfactory results and offered them ⑨(提供事宜) as required.They are looking forward to your phone interviews. Contact us if ⑩(所需帮助事宜). We hope to have more cooperation in the future.Chapter3 询盘和订货15. 一般询盘 General InquiryWe are very much interested in importing ①(产品名称) from you since you are ②(对方身份). We would be grateful if you could let us have detailed information about ③(产品名称) and send us samples of your complete product range as well.We have been ④(我方身份) for ⑤(公司历史年限) and have ⑥(销售渠道). We are in great need of ⑦(产品名称) in our production. Our credit standing has been AAA rated since ⑧(起始年).If business terms are satisfactory, we’ll place regular orders with you.16. 回复一般询盘 Reply to the General InquiryWe are glad to learn that you are interested in our ①(产品名称). Attached please find ②(附件信息). As you requested, we have sent you samples of our complete range ③(邮寄方式).We are one of the ④(公司性质), specializing in ⑤(经营范围). All our products are manufactured ⑥(产品优势). We ⑦(公司优势). We will allow a ⑧(折扣幅度) discount for your orders. For ⑨(欲知信息), please ⑩(获知信息途径).We look forward to your trial order.17. 具体询盘 Specific InquiryWe are ①(公司性质). We have obtained your name and address from ②(信息来源) and we are very interested in ③(产品名称).We’d like to have an ④(产品数量) quotation of the said products, ⑤(价格术语).We’d like you to tell us about ⑥(其他欲知事项). If ⑦(下订单前提条件), we will place an order with you.We would await your reply.18. 报虚盘 Making a Non-Firm OfferWe thank you for your inquiry ①(对方询盘日)，asking for ②(欲购产品数量) quotation of ③(欲购产品名称) made in ④(产品原产地). We are pleased to offer as follows: ⑤(报盘详细内容).The above offer is subject to our final confirmation. If you think our offer meets your requirements, please let us know at an early date. We would be glad to offer any additional information you need.19. 报实盘 Making a Firm OfferThank you for your inquiry of ①(对方询盘日), asking for an ②(欲购产品数量) quotation of our ③(欲购产品名称). We are pleased to offer as follows: ④(报盘详细内容).The above offer is firm until ⑤(报价有效期限). If you think our offer is satisfactory, please let us know before ⑥(订单有效期限). You can be assured of our best service.20. 买方还盘 Making a Counter Offe rWe thank you for your email of ①(对方邮件发送日期), offering us ②(我方欲购产品名称及数量) made in ③(产品原产地) at ④(卖方报价).We regret to inform you that we can’t accept your offer as ⑤(还盘原因). For ⑥(继续保持合作的原因), we counter offer as follows, subject to your reply reaching us ⑦(有效期限): ⑧(我方还盘价). We are satisfied with other terms in your offer.We look forward to your favorable reply..21. 卖方返还盘 Making a Counter-Counter OfferReferring to your counter offer of ①(对方还盘邮件发送日期), asking for a cut down of the price from ②(我方报盘价) to ③(对方还盘价), we regret to tell you that it is difficult for us to accept your counter offer.The price we set in our offer is carefully calculated. As a matter of fact, we have had considerable business with many customers at ④(价格描述).Our ⑤(我方产品种类) sell well in their markets. As you know, our products are far superior in quality to ⑥(同类产品名称) provided by any other suppliers in the world. For long lasting trade relations between us, however, we decide to allow you ⑦(让利种类) if your order ⑧(订单价值).If you think our proposal acceptable, please place an order on or before May 31st.22. 下订单 Placing an OrderThank you for your timely reply of ①(对方邮件发送日期) to our inquiry about the ②(欲购产品名称). We are very satisfied with the trade terms you offer.The prices are acceptable. Therefore, we now email you our purchase order ③(订单编号) in the attached file.We will open ④(信用证种类) in your favor as soon as possible through ⑤(开户行), for the total value of ⑥(总价值) as stated in this order. Please inform us of the shipping date at least ⑦(提前通知装船天数) in advance after you receive our L/C.We look forward to your confirmation of the acceptance of our order. 23. 接受订单 Accepting an OrderWe confirm our acceptance to your order ①(订单编号) you emailed us ②(对方邮件发送时间) for ③(订购产品名称). We welcome you as one of our customers.We are pleased to send you in the attached file the Sales Confirmation ④(销售确认书编号) for your e-signature. Please cosign it and return it to us for our file. And please open your L/C ⑤(开证时间). Shipment will be made upon our receipt of your L/C.Your cooperation is highly appreciated. We assure you of ⑥(我方承诺) and look forward to receiving ⑦(期盼对方继续订购) from you.24. 拒绝订单 Declining an OrderWe acknowledge receipt of your order ①(订单编号) you emailed us ②(对方邮件发送时间) for ③(订购产品名称), but regret to tell you that we are unable to take your order as ④(无法供货原因).⑤(无法供货的原因).We are indeed sorry for being unable to take your order. We sincerely hopethat you will understand our situation and keep business relations with us in the future.25. 下续订单 Placing a Repeat OrderWe are pleased to inform you that the ①(产品名称) we ordered from you last time is very suitable for our market. Last shipment of ②(产品名称) sells well here.As we believe there is still a great demand for ③(产品名称) in our market, we are placing with you a repeat order ④(续订单编号) in the attached file for the same kinds and the same quantity of the said products at the same price and on the same trade terms as we did last time, provided ⑤(续订单特别要求). We hope you will ⑥(希望对方所做之事).We expect you to confirm our repeat order as soon as possible.26. 推荐替代品 Offering a Substitute ProductWe are pleased to learn from your email ①(对方发送邮件日期) that you intend to place with us an order for ②(欲订产品名称),but we regret to tell you that this model is already out ofproduction.We’d like to recommend to you our new model ③(替代产品型号), which is even more welcomed by ④(受谁欢迎). This new model is much better than the previous one, but the price is ⑤(替代品价格低廉程度) lower with ⑥(替代品“卖点”). Attached please find our latest catalogue and export price list so that you can know more about our new model or you can visit our web site：⑦(公司网站) to get more information you need.We expect you to place a trial order with us.27. 接受替代品 Accepting a Substitute ProductThank you very much for your recommendation. As this model is new to our market, we’d like to place a trial order with you for ①(替代品名称及数量), if you allow us ②(优惠种类及优惠额). Attached please find our Purchase Order ③(采购订单编号). We will open an ④(开立何种信用证) in your favor for the total value as stated in this order as soon as we get your confirmation. It is for keeping our long term trade relationship that we decide to place this trial order. We hope you will ⑤(希望对方所做之事) concerning this transaction.We look forward to your positive reply.28. 拒绝替代品 Declining a Substitute ProductWe have received your email recommending us the ①(替代品名称及数量) for lack of ②(原欲购产品名称) we requested, but we are very sorry to say that we can’t accept ③(替代品名称). ④(拒绝替代品的原因). ⑤(我方提出的解决办法). If you fail to deliver ⑥(原欲购产品名称及数量) on time, you have to pay us liquidated damages, that is, a ⑦(赔偿额度) of the total value of the delayed goods, for ⑧(延误期限).We hope you will give us a favorable reply as soon as possible.29. 涨价通知 Notice for Price IncreaseWe formally inform you that the price of ①(涨价产品名称) has increased by ②(价格上涨幅度) mainly owing to ③(涨价原因).④(对涨价原因做具体解释). We can’t but increase our export price by ⑤(价格上涨幅度). In fact, many companies have increased their price to that extent. However, for ⑥(提供原价的原因), we offer you the original price for your ⑦(最近的一次订单时间或订单编号) order. From⑧(涨价起始时间) , the price will go up by ⑨(价格上涨幅度).We hope you will ⑩(希望对方所做之事).30. 回复涨价通知 Reply to the Price Increase NoticeThank you for informing us the ①(涨价幅度) increase in the price of ②(涨价产品名称) due to ③(涨价原因).To tell you the truth, we have predicted the increase in the price of ④(涨价产品名称), but we didn’t expect the rise to be so high as ⑤(涨价幅度). We thank you for keeping the original price for our ⑥(最近的一次订单). Would you reconsider our later orders at the price of ⑦(略低于卖方涨价幅度的价格)?Reconsider the price of the products and we’ll ⑧(我方将做之事).Chapter 4 付款31. 询问付款方式 Asking about Payment TermsWe are in receipt of your bid yesterday for ①(对方递盘主要内容).However, you didn’t mention specific payment terms.We’d like to tell you that we only accept payment by ②(信用证种类).Generally speaking,③(付款方式)is considered to be a reliable and safe method of payment in international trade. It protects the rights and interests of both of us. It is our usual case accept ④(信用证种类) when we do business internationally. We wonder whether you accept this kind ofpayment.Thank you in advance for your prompt reply.32. 接受付款方式 Accepting Payment TermsWe thank you for your email telling us about the payment terms, which we forgot to mention in ①(我方信函种类).We accept the payment terms you have offered, that is, we’ll make payment by ②(我方接受的信用证种类).It is true that ③(付款方式) is the safest way of payment and ④(信用证种类)is more favorable to you. Though it will add to our cost, we’ll do as you have asked us to. As we need to put a deposit in the bank amounting to the cost of the import, we need ⑤(所需时间)to arrange all the issues concerning the opening of ⑥(信用证种类).We’ll let you know once we have ⑦(信用证种类)opened.33. 要求修改信用证 Request for Amendment to L/CMany thanks for sending us your L/C ①(信用证编号) issued by ②(开证行名称).However, on checking its clauses we found with regret that your Letter of Credit has several mistakes. You are kindly requested to amend the above L/C as follows:③(信用证需修改之处).As soon as we confirm the above amendment, we shall proceed with ④(我方立即着手办理事宜)at once.A prompt reply will greatly oblige us.34. 信用证修改 Amendment to L/CThanks for the email asking us to make amendment to our L/C. As requested,the amendment to our L/C ①(信用证编号) has been made as follows:②(对信用证的具体修改内容).Shortly after receiving your email, we checked the details and found ③(信用证错误数量) in our L/C. We are really sorry ④(致歉原因).We have now instructed our bank ⑤(开证行名称) to make the amendment. The amendment advice will reach you soon. Please try your utmost to ⑥ (催促对方办理事宜)once you confirm our amendment.We expect to receive the first shipment at the date stated in the contract.35. 付款通知 Payment NoticeAs agreed, we are drawing on you for the value of ①(货物名称).The payment in arrears amount to ②(对方应付款额).To simplify the issues, we will ③(我方为简化过程所采取的措施). Please protect our draft on presentation. We shall appreciate your cooperation.36. 收到付款通知 Receipt of Payment NoticeWe are in receipt of your email about payment notice of ①(对方发送邮件时间)contents of which have had our due perusal. In view of ②(说明原因),we will ③(我方立即办理事宜)immediately. Supplementary to this email, we wish to say that the amount ④(货款金额)has already been ⑤(货款处理情况). Please accord this matter your close attention. If you haven’t received the payment of the goods, please keep us advised as far in advance as possible.37. 催促付款（初次） Urging Payment (First Notice)As required in the contract, which was settled by careful discussion of bothparties, we wish to call your attention to the fact that we have got ①(已备货物) ready for some time.However, up till now, we haven’t had any news concerning your payment. Therefore, we kindly ask you to send us the payment as scheduled, so that we can execute your order ②(订单编号) within the contract time.We hope that you will ③(亟待对方解决事宜)as soon as possible.38. 催促付款（最后通告） Urging Payment (Last Notice)We wonder whether you have received our emails, asking you to send us payment for your order ①(订单编号).In spite of our repeated reminders, the payment still remains unsettled. We have emailed you asking for the speeding up of the payment over and over again. Frankly speaking, we have got a little bit uneasy at no arrival of your payment. It is your responsibility to pay the products in due time. Should you have financial difficulties, please let us know. This will be the last time for us to remind you that if you fail to send us payment by ②(付款最后期限),you will have to ③(未付款所导致的后果) accordingly. Please arrange payment as soon as possible so as to continue our cooperation.39. 索取发票 Asking for InvoiceWe are pleased to have received your high quality products on schedule.①(对收到的产品进行评论).We further know your good reputation, so we expect to continue our smooth cooperation.The only thing, however, we are feeling a little worried about is that wehave received all the documents except the invoice. As a rule, we require commercial invoice in ② (发票复印数量). Please write our company name ③(公司名称) as the buyer with the amount of ④(发票面额). Our order number is ⑤(订单编号).Since it is important, please post them to us with the original invoice ⑥(邮寄方式).Thanks in advance for your immediate attention.40. 寄送发票 Sending InvoiceThanks for telling us the issues concerning the invoice of your order ①(订单编号).We have noted your instructions about the invoice and, as requested, have posted you the ②(所寄票据) in ③(复印数量),together with the original one, by ④(快递公司名称)，⑤(邮寄时间).The number of the mail by ⑥(快递公司名称) is:⑦(快递邮件编号).They will contact you by your mobile phone. We have sent you an e-copy in the attached file for your advance look. We look forward to our further cooperation in the future.Please acknowledge receipt of the invoice we sent you ⑧ (邮寄时间) once you get it.Chapter 5 包装和交货41. 包装要求 Packaging RequirementsWe appreciate your email asking about ①(对方邮件询问内容).As our products are easily damaged, it is quite necessary to pay special attention to packaging. Also please ② (对方需特别注意的事项).Frankly speaking, our packaging requirements are quite strict. The details arewritten in our packing instruction, which is attached. However, I’d like to emphasize the following four points：1. The packaging must be strong enough to withstand③(货物所能承受的内容).2. The products are to be wrapped in...before being packed in④(包装方式).3. The most important thing is to protect the goods⑤(货物需避免的因素).4. Any loss in transit is to be compensated pany.We believe you will give special care to the packaging to avoid any possible damage.42. 回复包装要求 Reply to Packaging RequirementsHaving received your email of ①(对方邮件主题),we immediately passed your opinions on packing to our ②(与包装问题直接相关的人).Recently, they have made a number of improvements in packaging. We will also take effective measures to satisfy your packaging requirement.We have prepared ③(已备的包装)so as to protect the goods against④（可能遭受的损失）.And also, we give special care to the problem of ⑤(需特别注意的事项).In sum, we will reinforce packing in order to minimize the extent of any damage to the goods in transit.If you have any questions, please email me or call me.43. 装运时间 Time of ShipmentWe are pleased to inform you that we have shipped ①(货物批次) for your order ②(订单编号).Since your order is a large one, the goods are to be shipped in ③(货物批数) of ④(每批货物数量) with separate bills of lading according to oursales contract. The first shipment has already been loaded on board s.s “⑤”(货轮名称),which is sailing for your port ⑥ (目的港名称)，⑦(货轮启航时间) from ⑧(装货港名称).We believe that the goods will reach you in time to meet the needs of your market and that they will prove to be satisfactory to your customers.Please let us know the moment you have received the goods.44. 回复装运通知 Reply to Time of ShipmentMany thanks for your email telling us about ①(货物批次)for our order ②(订单编号).We really appreciate your timely arrangement.The punctual shipment will help us deal with other corresponding issues smoothly. We expect the goods to reach us in time so that we will be able to put them to market at a time ③(何种情形下).Thank you for your efforts and true cooperation. And we expect you to get the ④(货物另一批次) ready for shipment concerning our order ⑤(订单编号).As soon as we get the goods, we will email to let you know.45. 催促装运 Urging ShipmentWe regret to say that we have not heard anything from you about①(希望对方办理的事宜). As you know, our contract is for ② (合同规定的装运要求). We understand there must be some particular reasons for ③(对方未解决或未处理的事宜). However, we have the right to know detailed information. And we would like to cooperate with you to deal with this problem. Even if we did not know the reason,④(我方做出的何种让步).Please arrange the shipment as soon as possible and let us know ⑤(要对方告知的事宜).46. 回复催促装运 Reply to Urging ShipmentWe have already received your email of ①(对方邮件的日期).We feel sorry for the shipment delay, which was caused by ②(说明装运延迟的原因).It is our fault not letting you know the cause in time.In addition, because of ③(未能按时装运的另一个原因),we failed to make timely shipment. After communication with related officials, we now have settled the problem.The shipment of ④(产品名称和数量) under S/C ⑤(合同编号) will be arranged to go forth on board s.s.⑥(货船名称).The ship will sail from⑦(出货港口名称) on or about ⑧(装运时间).We will email you immediately when the ship sets off.Thanks for your understanding and cooperation.47. 出货通知 Shipment AdviceWe are pleased to inform you that we have completed the shipment of ① (产品名称) in accordance with the stipulations set forth in ② (信用证编号). The ③(货船名称) has sailed from ④ (出货港口名称) on ⑤ (出港日期). We are attaching the following copies of shipping documents for your advance look:⑥(单据名称)⑦(票据编号).If you find any problem, please let us know as soon as possible.48. 货物抵达通知 Goods Arrival NoticeAfter ①(说明原因),the first batch has already arrived. Because of ②(具。
商务英文电子邮件范文
商务英文电子邮件范文Dear [Recipient's Name],I hope this email finds you well. I am writing to discuss a potential business collaboration opportunity between our companies, [Your Company's Name] and [Recipient's Company's Name].Firstly, allow me to introduce our company briefly. [Your Company's Name] is a leading provider of [describe your company's products/services]. We have been operating in this industry for over [number of years] and have successfully built a strong reputation for delivering high-qualityproducts/services to our clients.Upon thorough research and analysis, we have identified certain synergies between our businesses that could result in a mutually beneficial partnership. It is with great enthusiasm that I propose the following collaborations:1. Joint Marketing Campaigns: We can leverage each other's customer bases and conduct joint marketing campaigns to increase brand visibility and reach. Through this collaboration, we can tap into new markets and expand our customer base.2. Product/Service Integration: Our companies can explore opportunities to integrate our products/services, creating innovative solutions that cater to the evolving needs of our customers. This collaboration will enable us to provide comprehensive and customized offerings.3. Knowledge Sharing and Training: It would be beneficial for our teams to collaborate on knowledge sharing initiatives and training programs. By exchanging expertise and best practices, we can enhance the skills and capabilities of both our organizations, ultimately delivering better outcomes for our clients.4. Cross-Promotions and Co-branding: Together, we can embark on cross-promotional activities and co-branding initiatives to increase brand awareness and maximize market penetration. This collaboration will allow us to reach a wider audience and create a strong brand presence in the industry.I believe that by joining forces, our companies can achieve significant growth and create a lasting impact in the market. I am confident that this proposed collaboration aligns with your company's goals and values, and I look forward to discussing the details further.Please let me know if you are interested in exploring this opportunity. I am available for a call or meeting at your convenience to discuss the potential collaboration in greater detail. I believe that together, we can create a partnership that will drive mutual success.Thank you for considering this proposal. I eagerly await your response.Warm regards,[Your Name][Your Position][Your Company Name][Contact Information]。
商务英文E-MAIL模板大全电子模板
目录Chapter 1 建立贸易关系1. 请求建立贸易关系 Request for Establishing Business Relations2. 回复请求建立业务关系 Reply to the Request for Establishing Business Relations3. 索取产品资料 Request for Product Literature4. 回复索取产品资料 Reply to the Request for Product Literature5. 邀请会面 Invitation to the Business Appointment6. 接受会面邀请 Accepting the Invitation to the Business Appointment7. 谢绝会面邀请 Declining the Invitation to the Business Appointment8. 要求更改会面时间及地点Request for Changing the Time & Place of the MeetingChapter 2 推销9. 向特定客户推销 Sales Letter to Specific Customers10. 向不特定客户推销 Sales Circular to Non-Specific Customers11. 寄信给老客户 Sales Letter to Old Customers12. 寄信给新客户 Sales Letter to New Customers13. 推销新产品 Sales Letter for Promotion of New Products14. 推销劳务 Sales Letter for Promotion of Labor ServicesChapter 3 询盘和订货15. 一般询盘 General Inquiry16. 回复一般询盘 Reply to the General Inquiry17. 具体询盘 Specific Inquiry18. 报虚盘 Making a Non-Firm Offer19. 报实盘 Making a Firm Offer20. 买方还盘 Making a Counter Offer21. 卖方返还盘 Making a Counter-Counter Offer22. 下订单 Placing an Order23. 接受订单 Accepting an Order24. 拒绝订单 Declining an Order25. 下续订单 Placing a Repeat Order26. 推荐替代品 Offering a Substitute Product27. 接受替代品 Accepting a Substitute Product28. 拒绝替代品 Declining a Substitute Product29. 涨价通知 Notice for Price Increase30. 回复涨价通知 Reply to the Price Increase NoticeChapter4 付款31. 询问付款方式 Asking about Payment Terms32. 接受付款方式 Accepting Payment Terms33. 要求修改信用证 Request for Amendment to L/C34. 信用证修改 Amendment to L/C35. 付款通知 Payment Notice36. 收到付款通知 Receipt of Payment Notice37. 催促付款（初次）Urging Payment (First Notice)38. 催促付款（最后通告）Urging Payment (Last Notice)39. 索取发票 Asking for Invoice40. 寄送发票 Sending InvoiceChapter 5 包装和交货41. 包装要求 Packaging Requirements42. 回复包装要求 Reply to Packaging Requirements43. 装运时间 Time of Shipment44. 回复装运通知 Reply to Time of Shipment45. 催促装运 Urging Shipment46. 回复催促装运 Reply to Urging Shipment47. 出货通知 Shipment Advice48. 货物抵达通知 Goods Arrival NoticeChapter 6 投诉和致歉49. 投诉货物未寄达 Complaint about Goods Arrival Failure50. 对货物未寄达致歉 Apology for Goods Arrival Failure51. 出货延迟 Late Delivery52. 对出货延迟致歉 Apology for Late Delivery53. 投诉货物质量 Complaint about Poor Quality of Goods54. 对货物质量不佳致歉 Apology for Poor Quality of Goods55. 投诉货物数量 Complaint about Wrong Quantity of Goods56. 为数量错误致歉 Apology for Wrong Quantity of Goods57. 投诉发货出错 Complaint about Receiving Wrong Goods58. 为发货有误致歉 Apology for Sending Wrong Goods59. 抱怨包装不良 Complaint about Poor Packaging60. 为包装不良致歉 Apology for Poor Packaging61. 付款出错 Payment Error62. 为付款出错致歉 Apology for Payment Error63. 对服务的不满 Service Dissatisfaction64. 对服务不满致歉 Apology for Customer Service DissatisfactionChapter 7 商务交往65. 请求筹备出差 Request for Preparing for a Business Trip66. 回复请求筹备出差 Reply to the Request for preparing for a Business Trip67. 确认预定行程 Confirming Itinerary Reservation68. 出差后的感谢 Thanks for a Business Trip69. 活动通知 Activity Notice70. 集会通知 Gathering Notice71. 邀请担任演讲者 Inviting Speaker72. 回复演讲邀请 Reply to the Invitation for Speaker73. 展销会通知 Trade Fair Notice74. 回复邀请 Reply to the Trade Fair Invitation75. 请求帮忙做问卷调查 Request for Filling Out Questionnaire76. 请求转载许可 Request for Reproduction PermissionChapter 8 公司人事77. 人事查询 Personnel Enquiry78. 找寻人才 Looking for Qualified Personnel79. 晋升公告 Promotion Announcement80. 调动通知 Transfer Notice81. 褒奖员工 Complimenting EmployeesChapter 9 公司内部82. 会议通知 Meeting Notice83. 例行报告 Routine Report84. 问题报告 Problem Report85. 提案 Proposal86. 回复提案 Reply to Proposal87. 说服对方 Convincing the Other Side88. 给予指示 Giving Instructions89. 新产品说明 New Product DescriptionChapter 10 社交信函90. 邀请与约见函 Invitation and Appointment Letter91. 回复邀请 Reply to Invitation92. 祝贺函 Letter of Congratulation93. 慰问函 Letter of Sympathy94. 感谢函 Letter of Thanks95. 道歉函 Letter of Apology96. 通知函 Letter of Advice97. 鼓励函 Letter of Encouragement98. 探病函 Letter of Consoling the Sick99. 吊唁函 Letter of Condolence100. 节日问候 Seasons GreetingChapter 1 建立贸易关系1. 请求建立贸易关系 Request for Establishing Business RelationsWe have learned from ①(信息来源) that you are ②(公司性质) in ③(国名或地域名). We are glad that you are interested in ④(产品名称). So, we are willing to establish business relations with you. Attached please find ⑤(附件内容).We are ⑥(公司性质). We export ⑦(出口产品名称) to ⑧(出口产品目的地). If ⑨(对方条件)，we ⑩(期待事宜).We look forward to receiving your inquiry at an early date.2. 回复请求建立贸易关系 Reply to the Request for Establishing Business RelationsThanks for your email to enter into business relations with us in ①(经营范围). We have read your ②(邮件附件内容).As you know, we are ③(重述本公司身份). We have a large ④(需求量大的产品名称) market here, so we are seeking new partners. If possible, we’d like to be ⑤(我方角色) in ⑥(国名或地域名).Should ⑦(对方提供的优惠), we’ll ⑧(订单种类).We look forward to your favorable reply.3. 索取资料 Request for Product LiteratureWe learn from ①(信息来源) that you are ②(供货商身份). We ③(关注产品途径) and became much interested in your ④(产品名称).We are ⑤(我方公司身份). As we are interested in doing business with you, we would like you to send us ⑥(邮寄方式) the detailed information about ⑦(欲购产品名称) to ⑧(邮寄地址). The demand for ⑨(产品类型) in our market is really great.Your immediate attention is highly appreciated.4. 回复索取产品资料 Reply to the Request for Product LiteratureWe are so glad that you are interested in ①(产品名称). Attached are ②(附件内容). As you requested in your email, we sent you our ③(索取资料) by ④(邮寄方式), which will tell you everything about our ⑤(产品名称).Although established in ⑥(公司成立时间), we are developing very fast. We pay great attention to ⑦(特别关注之处). We have introduced advanced production equipment from ⑧(国名或地域名). We now export our products to ⑨(出口产品目的地). ⑩(产品畅销国国名或地名) is our largest market. ○ (某一特定产品系列) is a bestseller. We look forward to your trial order.v1.0 可编辑可修改5. 邀请会面 Invitation to the Business AppointmentI’d like to invite you for a meeting with ①(我公司会面人职务和姓名) if you feel convenient.As ②(会议名称) will be held in ③(会议地点) from ④(会议起始日) to ⑤(会议结束日), we think you ⑥(对方可能采取的行动). If you come, we would like to invite you for a meeting with ⑦(我公司会面人)at ⑧(会面地点), on ⑨(双方会面日) to discuss ⑩(双方会面商讨事宜). ○ (我公司会面人) wishes to have an opportunity for a meeting with you.We look forward to receiving a positive reply from you.6. 接受邀请会面 Accepting the Invitation to the Business AppointmentI’m glad that you will arrange a meeting between ①(对方会面人职务和姓名) and me on the day before the opening of ②(会议名称) to ③(会面事宜).As a matter of fact, we had had the intention to meet ④(对方会面人职务) during ⑤(会议名称) before we got your email. We cherish the opportunity ⑥(我方珍惜之事), and are pleased to have a chance to ⑦(有机会之事).We look forward to seeing you in Dongguan.7. 谢绝会面邀请 Declining the Invitation to the Business AppointmentThank you for your email of ①(对方邮件发送日), inviting me to have a meeting with ②(对方会面人职位) on ③(对方建议的会面日) before the opening of ④(会议名称) at ⑤(会面地点).I’m sorry to say that we are unable to go to ⑥(会议名称), when we ⑦(拒绝会面原因). That’s why I can’t go and meet ⑧(对方会面人职位).We hope that you will understand our situation. We wish to meet sometime in the near future to ⑨(会面目的).8. 要求更改会面时间及地点 Request for Changing the Time & Place of the MeetingThank you for your email of ①(对方邮件发送日), inviting me to have a meeting with ②(对方会面人职位) on ③(对方建议的会面日) before the opening of ④(会议名称) at ⑤(会面地点).We’d like to have the meeting on ⑥(我方提出的会面时间) at ⑦(我方提出的会面地点). It will be much more convenient to us if you agree to the date and place we have suggested.Your favorable reply would be highly appreciated.Chapter 2 推销9. 向特定客户推销 Sales Letter to Specific CustomersI would like to tell you that we have got the ①(产品名称) you inquired about ②(对方询盘时间). Attached are ③(附件名称), which will give you all details for placing an order.④(产品名称) we’ve got are ⑤(产品优势). They are really ⑥(欲推销产品引以为傲之处). They are at least as good as, if not better than, ⑦(与同类产品一样好), but prices are ⑧(价格情况).We expect your feedback before the end of this month.10. 向不特定客户推销 Sales Circular to Non-Specific CustomersWe are willing to seek partners for ①(出口产品类型).We are ②(我公司注册地点)，specializing all kinds of ③(产品种类). They are bestsellers both at home and abroad. We’ve now made some researches on ④(新研制产品名称), which we are able to provide regularly.If you are interested, please contact me at ⑤(电话联系方式). For more related information, you can ⑥(获知信息途径). Maybe we will make arrangements for a meeting to discuss details concerning ⑦(商讨事宜).11. 寄信给老客户 Sales Letter to Old CustomersIt’s been ①(有业务往来持续时间) since we executed your last order. Recently, we got in large quantities of ②(新产品名称). Attached please find ③(附件名称).I’d like to inform you that, we are ④(优惠措施) on certain items, including ⑤(对方感兴趣产品名称). Would you have a look at the attached catalogue If you wish to order large quantities, ⑥(联系方式) me. We will try to work out terms and conditions to our mutual benefit.We look forward to our continued mutually-profitable business relationship. We expect ⑦(期待事宜).12. 寄信给新客户 Sales Letter to New CustomersWe are glad to learn, from ①(信息来源), that you are interested in ②(产品名称).We ③(经营情况). Attached please find ④(附件名称).⑤(欲知详细信息), please ⑥(查询方式).We look forward to your trial order and assure you of our prompt attention.13. 推销新产品 Sales Letter for Promotion of New ProductsWe’re pleased to inform you that, with years of research, we’ve introduced our new products ①(产品名称) to market. Much to our delight, they enjoy great popularity. As we guess you might be interested, we’ve sent you ②(邮寄方式) ③(邮寄样品种类及数量) for your trial use. A trial use will convince you of theirextraordinary functioning. For more information, please ④(查看信息途径). Attached please find ⑤(附件名称). We hope you’ll take this opportunity to ⑥(为双方利益起见). If you consider placing an order, we’ll grant you ⑦(优惠幅度).14. 推销劳务 Sales Letter for Promotion of Labor ServicesWe’re pleased to learn, from ①(信息来源),that you are in need of ②(某种职业工作人员). We advertised your job vacancies and attracted ③(申请人数) applicants, from whom we have chosen ④(人数) for your consideration. Attached are ⑤(附件名称).The candidates we have chosen are ⑥(身份). They all have ⑦(工作经历持续时间) experience, in a ⑧(工作单位). We have interviewed them with satisfactory results and offered them ⑨(提供事宜) as required.They are looking forward to your phone interviews. Contact us if ⑩(所需帮助事宜). We hope to have more cooperation in the future.Chapter3 询盘和订货15. 一般询盘 General InquiryWe are very much interested in importing ①(产品名称) from you since you are ②(对方身份). We would be grateful if you could let us have detailed information about ③(产品名称) and send us samples of your complete product range as well.We have been ④(我方身份) for ⑤(公司历史年限) and have ⑥(销售渠道). We are in great need of ⑦(产品名称) in our production. Our credit standing has been AAA rated since ⑧(起始年).If business terms are satisfactory, we’ll place regular orders with you.16. 回复一般询盘 Reply to the General InquiryWe are glad to learn that you are interested in our ①(产品名称). Attached please find ②(附件信息). As you requested, we have sent you samples of our complete range ③(邮寄方式).We are one of the ④(公司性质), specializing in ⑤(经营范围). All our products are manufactured ⑥(产品优势). We ⑦(公司优势). We will allow a ⑧(折扣幅度) discount for your orders. For ⑨(欲知信息), please ⑩(获知信息途径).We look forward to your trial order.17. 具体询盘 Specific InquiryWe are ①(公司性质). We have obtained your name and address from ②(信息来源) and we are very interested in ③(产品名称).We’d like to have an ④(产品数量) quotation of the said products, ⑤(价格术语).We’d like you to tell us about ⑥(其他欲知事项). If ⑦(下订单前提条件), we will place an order with you.We would await your reply.18. 报虚盘 Making a Non-Firm OfferWe thank you for your inquiry ①(对方询盘日)，asking for ②(欲购产品数量) quotation of ③(欲购产品名称) made in ④(产品原产地). We are pleased to offer as follows: ⑤(报盘详细内容).The above offer is subject to our final confirmation. If you think our offer meets your requirements, please let us know at an early date. We would be glad to offer any additional information you need.19. 报实盘 Making a Firm OfferThank you for your inquiry of ①(对方询盘日), asking for an ②(欲购产品数量) quotation of our ③(欲购产品名称). We are pleased to offer as follows: ④(报盘详细内容).The above offer is firm until ⑤(报价有效期限). If you think our offer is satisfactory, please let us know before ⑥(订单有效期限). You can be assured of our best service.20. 买方还盘 Making a Counter Offe rWe thank you for your email of ①(对方邮件发送日期), offering us ②(我方欲购产品名称及数量) made in ③(产品原产地) at ④(卖方报价).We regret to inform you that we can’t accept your offer as ⑤(还盘原因). For ⑥(继续保持合作的原因), we counter offer as follows, subject to your reply reaching us ⑦(有效期限): ⑧(我方还盘价). We are satisfied with other terms in your offer. We look forward to your favorable reply..21. 卖方返还盘 Making a Counter-Counter OfferReferring to your counter offer of ①(对方还盘邮件发送日期), asking for a cut down of the price from ②(我方报盘价) to ③(对方还盘价), we regret to tell you that it is difficult for us to accept your counter offer.The price we set in our offer is carefully calculated. As a matter of fact, we have had considerable business with many customers at ④(价格描述).Our ⑤(我方产品种类) sell well in their markets. As you know, our products are far superior in quality to ⑥(同类产品名称) provided by any other suppliers in the world. For long lasting trade relations between us, however, we decide to allow you ⑦(让利种类) if your order ⑧(订单价值).If you think our proposal acceptable, please place an order on or before May 31st.22. 下订单 Placing an OrderThank you for your timely reply of ①(对方邮件发送日期) to our inquiry about the ②(欲购产品名称). We are very satisfied with the trade terms you offer. The prices are acceptable. Therefore, we now email you our purchase order ③(订单编号) in the attached file.We will open ④(信用证种类) in your favor as soon as possible through ⑤(开户行), for the total value of ⑥(总价值) as stated in this order. Please inform us of the shipping date at least ⑦(提前通知装船天数) in advance after you receive our L/C. We look forward to your confirmation of the acceptance of our order.23. 接受订单 Accepting an OrderWe confirm our acceptance to your order ①(订单编号) you emailed us ②(对方邮件发送时间) for ③(订购产品名称). We welcome you as one of our customers.We are pleased to send you in the attached file the Sales Confirmation ④(销售确认书编号) for your e-signature. Please cosign it and return it to us for our file. And please open your L/C ⑤(开证时间). Shipment will be made upon our receipt of your L/C.Your cooperation is highly appreciated. We assure you of ⑥(我方承诺) and look forward to receiving ⑦(期盼对方继续订购) from you.24. 拒绝订单 Declining an OrderWe acknowledge receipt of your order ①(订单编号) you emailed us ②(对方邮件发送时间) for ③(订购产品名称), but regret to tell you that we are unable to take your order as ④(无法供货原因).⑤(无法供货的原因).We are indeed sorry for being unable to take your order. We sincerely hope that you will understand our situation and keep business relations with us in the future.25. 下续订单 Placing a Repeat OrderWe are pleased to inform you that the ①(产品名称) we ordered from you last time is very suitable for our market. Last shipment of ②(产品名称) sells well here. As we believe there is still a great demand for ③(产品名称) in our market, we are placing with you a repeat order ④(续订单编号) in the attached file for the same kinds and the same quantity of the said products at the same price and on the same trade terms as we did last time, provided ⑤(续订单特别要求). We hope you will ⑥(希望对方所做之事).We expect you to confirm our repeat order as soon as possible.26. 推荐替代品 Offering a Substitute ProductWe are pleased to learn from your email ①(对方发送邮件日期) that you intend to place with us an order for ②(欲订产品名称),but we regret to tell you that this model is already out ofproduction.We’d like to recommend to you our new model ③(替代产品型号), which is even more welcomed by ④(受谁欢迎). This new model is much better than the previous one, but the price is ⑤(替代品价格低廉程度) lower with ⑥(替代品“卖点”). Attached please find our latest catalogue and export price list so that you can know more about our new model or you can visit our web site：⑦(公司网站) to get more information you need.We expect you to place a trial order with us.27. 接受替代品 Accepting a Substitute ProductThank you very much for your recommendation. As this model is new to our market, we’d like to place a trial order with you for ①(替代品名称及数量), if you allow us ②(优惠种类及优惠额). Attached please find our Purchase Order ③(采购订单编号). We will open an ④(开立何种信用证) in your favor for the total value as stated in this order as soon as we get your confirmation. It is for keeping our long term trade relationship that we decide to place this trial order. We hope you will ⑤(希望对方所做之事) concerning this transaction.We look forward to your positive reply.28. 拒绝替代品 Declining a Substitute ProductWe have received your email recommending us the ①(替代品名称及数量) for lack of②(原欲购产品名称) we requested, but we are very sorry to say that we can’t accept③(替代品名称). ④(拒绝替代品的原因). ⑤(我方提出的解决办法). If you fail to deliver ⑥(原欲购产品名称及数量) on time, you have to pay us liquidated damages, that is, a ⑦(赔偿额度) of the total value of the delayed goods, for ⑧(延误期限). We hope you will give us a favorable reply as soon as possible.29. 涨价通知 Notice for Price IncreaseWe formally inform you that the price of ①(涨价产品名称) has increased by ②(价格上涨幅度) mainly owing to ③(涨价原因).④(对涨价原因做具体解释). We can’t but increase our export price by ⑤(价格上涨幅度). In fact, many companies have increased their price to that extent. However, for ⑥(提供原价的原因), we offer you the original price for your ⑦(最近的一次订单时间或订单编号) order. From⑧(涨价起始时间) , the price will go up by ⑨(价格上涨幅度).We hope you will ⑩(希望对方所做之事).30. 回复涨价通知 Reply to the Price Increase NoticeThank you for informing us the ①(涨价幅度) increase in the price of ②(涨价产品名称) due to ③(涨价原因).To tell you the truth, we have predicted the increase in the price of ④(涨价产品名称), but we didn’t expect the rise to be so high as ⑤(涨价幅度). We thank you for keeping the original price for our ⑥(最近的一次订单). Would you reconsider our later orders at the price of ⑦(略低于卖方涨价幅度的价格)Reconsider the price of the products and we’ll ⑧(我方将做之事).Chapter 4 付款31. 询问付款方式 Asking about Payment TermsWe are in receipt of your bid yesterday for ①(对方递盘主要内容).However, you didn’t mention specific payment terms.We’d like to tell you that we only accept payment by ②(信用证种类).Generally speaking,③(付款方式)is considered to be a reliable and safe method of payment in international trade. It protects the rights and interests of both of us. It is our usual case accept ④(信用证种类) when we do business internationally. We wonder whether you accept this kind of payment.Thank you in advance for your prompt reply.32. 接受付款方式 Accepting Payment TermsWe thank you for your email telling us about the payment terms, which we forgot to mention in ①(我方信函种类).We accept the payment terms you have offered, that is, we’ll make payment by ②(我方接受的信用证种类).It is true that ③(付款方式) is the safest way of payment and ④(信用证种类)is more favorable to you. Though it will add to our cost, we’ll do as you have asked us to. As we need to put a deposit in the bank amounting to the cost of the import, we need ⑤(所需时间)to arrange all the issues concerning the opening of ⑥(信用证种类).We’ll let you know once we have ⑦(信用证种类)opened.33. 要求修改信用证 Request for Amendment to L/CMany thanks for sending us your L/C ①(信用证编号) issued by ②(开证行名称).However, on checking its clauses we found with regret that your Letter of Credit has several mistakes. You are kindly requested to amend the above L/C as follows:③(信用证需修改之处).As soon as we confirm the above amendment, we shall proceed with ④(我方立即着手办理事宜)at once.A prompt reply will greatly oblige us.34. 信用证修改 Amendment to L/CThanks for the email asking us to make amendment to our L/C. As requested, the amendment to our L/C ①(信用证编号) has been made as follows:②(对信用证的具体修改内容).Shortly after receiving your email, we checked the details and found ③(信用证错误数量) in our L/C. We are really sorry ④(致歉原因).We have now instructed our bank ⑤(开证行名称) to make the amendment. The amendment advice will reach you soon. Please try your utmost to ⑥ (催促对方办理事宜)once you confirm our amendment. We expect to receive the first shipment at the date stated in the contract.35. 付款通知 Payment NoticeAs agreed, we are drawing on you for the value of ①(货物名称).The payment in arrears amount to ②(对方应付款额).To simplify the issues, we will ③(我方为简化过程所采取的措施). Please protect our draft on presentation.We shall appreciate your cooperation.36. 收到付款通知 Receipt of Payment NoticeWe are in receipt of your email about payment notice of ①(对方发送邮件时间)contents of which have had our due perusal. In view of ②(说明原因),we will ③(我方立即办理事宜)immediately. Supplementary to this email, we wish to say that the amount ④(货款金额)has already been ⑤(货款处理情况).Please accord this matter your close attention. If you haven’t received the payment of the goods, please keep us advised as far in advance as possible.37. 催促付款（初次） Urging Payment (First Notice)As required in the contract, which was settled by careful discussion of both parties, we wish to call your attention to the fact that we have got ①(已备货物) ready for some time.However, up till now, we haven’t had any news concerning your payment. Therefore, we kindly ask you to send us the payment as scheduled, so that we can execute your order ②(订单编号) within the contract time.We hope that you will ③(亟待对方解决事宜)as soon as possible.38. 催促付款（最后通告） Urging Payment (Last Notice)We wonder whether you have received our emails, asking you to send us payment for your order ①(订单编号).In spite of our repeated reminders, the payment still remains unsettled. We have emailed you asking for the speeding up of the payment over and over again. Frankly speaking, we have got a little bit uneasy at no arrival of your payment. It is your responsibility to pay the products in due time. Should you have financial difficulties, please let us know. This will be the last time for us to remind you that if you fail to send us payment by ②(付款最后期限),you will have to ③(未付款所导致的后果) accordingly.Please arrange payment as soon as possible so as to continue our cooperation.39. 索取发票 Asking for InvoiceWe are pleased to have received your high quality products on schedule.①(对收到的产品进行评论).We further know your good reputation, so we expect to continue our smooth cooperation.The only thing, however, we are feeling a little worried about is that we have received all the documents except the invoice. As a rule, we require commercial invoice in ② (发票复印数量). Please write our company name ③(公司名称) as the buyer with the amount of ④(发票面额). Our order number is ⑤(订单编号).Since it is important, please post them to us with the original invoice ⑥(邮寄方式). Thanks in advance for your immediate attention.40. 寄送发票 Sending InvoiceThanks for telling us the issues concerning the invoice of your order ①(订单编号).We have noted your instructions about the invoice and, as requested, have postedyou the ②(所寄票据) in ③(复印数量),together with the original one, by ④(快递公司名称)，⑤(邮寄时间).The number of the mail by ⑥(快递公司名称) is:⑦(快递邮件编号).They will contact you by your mobile phone. We have sent you an e-copy in the attached file for your advance look. We look forward to our further cooperation in the future.Please acknowledge receipt of the invoice we sent you ⑧ (邮寄时间) once you get it.Chapter 5 包装和交货41. 包装要求 Packaging RequirementsWe appreciate your email asking about ①(对方邮件询问内容).As our products are easily damaged, it is quite necessary to pay special attention to packaging. Also please ②(对方需特别注意的事项).Frankly speaking, our packaging requirements are quite strict. The details are written in our packing instruction, which is attached. However, I’d like to emphasize the following four points：1. The packaging must be strong enough to withstand③(货物所能承受的内容).2. The products are to be wrapped in...before being packed in④(包装方式).3. The most important thing is to protect the goods⑤(货物需避免的因素).4. Any loss in transit is to be compensated by..pany.We believe you will give special care to the packaging to avoid any possible damage.42. 回复包装要求 Reply to Packaging RequirementsHaving received your email of ①(对方邮件主题),we immediately passed your opinions on packing to our ②(与包装问题直接相关的人).Recently, they have made a number of improvements in packaging. We will also take effective measures to satisfy yourpackaging requirement.We have prepared ③(已备的包装)so as to protect the goods against④（可能遭受的损失）.And also, we give special care to the problem of ⑤(需特别注意的事项).In sum, we will reinforce packing in order to minimize the extent of any damage to the goods in transit.If you have any questions, please email me or call me.43. 装运时间 Time of ShipmentWe are pleased to inform you that we have shipped ①(货物批次) for your order ②(订单编号).Since your order is a large one, the goods are to be shipped in ③(货物批数) of ④(每批货物数量) with separate bills of lading according to our sales contract. The first shipment has already been loaded on board “⑤”(货轮名称),which is sailing for your port ⑥ (目的港名称)，⑦(货轮启航时间) from ⑧(装货港名称).We believe that the goods will reach you in time to meet the needs of your market and that they will prove to be satisfactory to your customers.Please let us know the moment you have received the goods.44. 回复装运通知 Reply to Time of ShipmentMany thanks for your email telling us about ①(货物批次)for our order ②(订单编号).We really appreciate your timely arrangement.The punctual shipment will help us deal with other corresponding issues smoothly. We expect the goods to reach us in time so that we will be able to put them to market at a time ③(何种情形下).Thank you for your efforts and true cooperation. And we expect you to get the ④(货物另一批次) ready for shipment concerning our order ⑤(订单编号).As soon as we get the goods, we will email to let you know.45. 催促装运 Urging ShipmentWe regret to say that we have not heard anything from you about①(希望对方办理的事宜). As you know, our contract is for ② (合同规定的装运要求).We understand there must be some particular reasons for ③(对方未解决或未处理的事宜). However, we have the right to know detailed information. And we would like to cooperate with you to deal with this problem. Even if we did not know the reason,④(我方做出的何种让步).Please arrange the shipment as soon as possible and let us know ⑤(要对方告知的事宜).46. 回复催促装运 Reply to Urging ShipmentWe have already received your email of ①(对方邮件的日期).We feel sorry for the shipment delay, which was caused by ②(说明装运延迟的原因).It is our fault not letting you know the cause in time.In addition, because of ③(未能按时装运的另一个原因),we failed to make timely shipment. After communication with related officials, we now have settled the problem.The shipment of ④(产品名称和数量) under S/C ⑤(合同编号) will be arranged to go forth on board .⑥(货船名称).The ship will sail from⑦(出货港口名称) on or about ⑧(装运时间).We will email you immediately when the ship sets off.Thanks for your understanding and cooperation.47. 出货通知 Shipment AdviceWe are pleased to inform you that we have completed the shipment of ① (产品名称) in accordance with the stipulations set forth in ② (信用证编号). The ③(货船名称) has sailed from ④ (出货港口名称) on ⑤ (出港日期).We are attaching the following copies of shipping documents for your advance look:⑥(单据名称)⑦(票据编号).If you find any problem, please let us know as soon as possible.48. 货物抵达通知 Goods Arrival NoticeAfter ①(说明原因),the first batch has already arrived. Because of ②(具体装运安排的原因),we agree to ship the goods in ③(装运安排).We greatly appreciate it that the first batch has reached us in safety and in good condition. We expect to get ④(货物批次) by⑤(期望货物到达的日期).There is one thing we need to mention, that is, it is no matter ⑥(我方特别强调的事宜)as long as they arrive here in time as required.We look forward to ⑦(货物批次) .Chapter6 投诉和致歉49. 投诉货物未寄达 Complaint about Goods Arrival FailureFor the non-arrival of the goods, we are most reluctant to complain, but we must draw your attention to this matter.According to the contract, the goods should arrive at the port ① (港口名称) on ② (货物寄达日期).However, even till today ③(发送邮件当天日期),we still have not had any news about the arrival of the products. Moreover, we have not received any information from you for explanation. Please carefully check every step of the ④(需核查内容)in order to find the exact causes.。
商务英语电子邮件范文(汇总6篇)
商务英语电子邮件范文(汇总6篇)（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。
文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!商务英语电子邮件范文(汇总6篇)商务英语电子邮件范文第1篇Dear Mr.Li，I acknowledge receipt of your letter of March 22， 20XX，and I really appreciate your prompt attention to my request.I am a faithful consumer of your products， and your service has always been satisfying.I promise I will support you in the future.Yours sincerely，Mary亲爱的李先生：我收到了您20XX年3月22日的来信。
商务英文EMAIL精选范例
Now that we've already made an inquiry about your articles, will you please reply as soon as possible? 既然 我们已经对你们产品询价，可否尽快给予答复？
h
2
▪ We regret that the gபைடு நூலகம்ods you inquire about are not available. 很遗憾，你们所询的货物现在无货。
To make an inquiry about our oranges, a representative of the Japanese company paid us a visit. 为了对我们的 橙子询价，那家日本公司的一名代表访问了我们。 We cannot take care of your enquiry at present. 我们现 在无力顾及你方的询盘。
h
5
▪ We can't accept your offer unless the price is
reduced by 5%. 除非你们减价5%，否则我们无法接受报盘。
I'm afraid I don't find your price competitive at all. 我看你们的报价毫无任何竞争性。
商务英文EMAIL精选范例
h
1
一、询盘
▪ Heavy enquiries witness the quality of our products. 大量 询盘证明我们产品质量过硬。 As soon as the price picks up, enquiries will revive. 一旦 价格回升，询盘将恢复活跃。 Enquiries for carpets are getting more numerous. 对地毯 的询盘日益增加。 Enquiries are so large that we can only than allot you 200 cases. 询盘如此之多，我们只能分给你们200箱货。 Enquiries are dwindling. 询盘正在减少。 Generally speaking, inquiries are made by the buyers. 询 盘一般由买方发出。 Mr. Baker is sent to Beijing to make an inquiry at China National Textiles Corporation. 贝克先生来北京向中国纺 织公司进行询价。
英语商务email大全
欢迎访问英语爱好者 1)A first enquiryDear Sirs,We have learned from Smith and Company of Birmingham that you manufacture a range of high-fashion handbags in a variety of leathers.We operate a quality retail business and although our sales volume is not large , we obtain high prices for our goods.Would you please send me a copy of your handbag catalogue with details of your prices and payment terms?We would find it most helpful if you could also supply samples of the various skins from which the handbags are made.Yours faithfully,Sandra JonesManager====================================A first enquiry第一次詢價Dear Sirs,執事先生:We have learned from Smith and Company of Birmingham that you manufacture a range of high-fashion handbags in a variety of leathers.從伯明翰.史密斯公司!獲悉貴公司制作了一系列款式新穎的皮革手提包.We operate a quality retail business and although our sales volume is not large , we obtain high prices for our goods.本公司經營高檔零售業務,雖然銷量不多,但貨品屬優質高檔.Would you please send me a copy of your handbag catalogue with details of your prices and payment terms?現懇請惠寄貨品目錄、價格表和付款方式細則.We would find it most helpful if you could also supply samples of the various skins from which the handbags are made.此外,如蒙提供各類皮革樣本,不勝感激.Yours faithfully,Sandra JonesManager==========================================Useful phrases1.We have learned from … that you從…獲悉貴公司…2.We operate a quality retail business本公司經營高檔零售業務3.Would you please send me a copy of your handbag catalogue現懇請惠寄貨品目錄…4.We would find it most helpful if you could also supply samples of如蒙提供各類…樣本,不勝感激=======================================Notes段意解說1.Say how you obtained the company’s address and indicate what you are interested in.各知如何取得收信人地址及發信原因．2.Introduce yourself and describe your field of activity.自我介紹有關經營的業務範圍3.Make your main request.提出請求4.The second request is going to cost the company more. Make it tactfully.第二個請求花費較大，需要得體地提出．=====================================Alternative phrases替代用語We have learned from Smith and Company of Birmingham that you manufacture a range of high-fashion handbags in a variety of leathers.(I ha ve been told by/I have heard from…)(…handbags in several different leathers…)We operate a quality retail business and although our sales volume is not large , we obtain high prices for our goods.Would you please send me a copy of your handbag catalogue with details of your prices and payment terms?We would find it most helpful if you could also supply samples of the various skins from which the handbags are made.(It would be very helpful if…)(…from which you make the handbags.)============================================Comments 評注The enquiry is brief and to the point, telling the reader exactly what the enquiry is about. It requests the usual free literature and politely asks for an additional item:samples.這封信簡明扼要，讓收信人確切清楚查詢內容．先要求索取贈閱目錄，再禮貌地要求提供樣本(2) Reply to a first enquiryDear Ms Jones,Thank you for your enquiry of 16 July. We are pleased to hear that you are interested in our products. We are sending you a copy of our latest catalogue under separate cover, together with samples of some of the skins we regularly use in the manufacture of our products.I regret to say that we can not send you the full range of samples. You can be assured , however, that such skins as crocodile and ostrich, not include in the watch, are of the same high quality.Mrs Angela Wane, our European Sales Manager, will be in the UK next month and will be pleased to call on you. She will have with her a wide range of our products. When you see them, we think that you will agree that only the best quality materials are used, and that the high standard of workmanship will appeal to the most discriminating buyer.We also manufacture a wide range of leather belts and gloves in which you may be interested. They are fully illustrated in our catalogue and are of the same high quality as our handbags. Mrs Wane will be able to show you examples when she calls.We look forward to receiving an order from you.Yours sincerely,Damien CarrMarketing Vice-President===========================================Reply to a first enquiry答復第一次詢價Dear Ms Jones,瓊斯女士:Thank you for your enquiry of 16 July. We are pleased to hear that you are interested in our products. 7月16日來函詢價憶收到.得悉貴公司對我們的產品有興趣,實感榮幸.We are sending you a copy of our latest catalogue under separate cover, together with samples of some of the skins we regularly use in the manufacture of our products.玆奉上我們最新的產品目綠和常用的皮革樣本,謹供參考.I regret to say that we can not send you the full range of samples. You can be assured , however, that such skins as crocodile and ostrich, not include in the watch, are of the same high quality.很抱歉未能寄上全套樣本,但其它諸如鱷魚皮、駝鳥皮等皮革都是同樣優質上乘的.Mrs Angela Wane, our European Sales Manager, will be in the UK next month and will be pleased to call on you. She will have with her a wide range of our products. When you see them, we think that you will agree that only the best quality materials are used, and that the high standard of workmanship will appeal to the most discriminating buyer.本公司歐洲營業經理安杰拉.韋恩太太將於下月攜同各類產品前赴英國,.屆時您若能抽空與她面談和看看我們的產品,相信也會同意我們的產品質料上乘、手工精巧,能吸引最有鑒賞力的買主. We also manufacture a wide range of leather belts and gloves in which you may be interested. They are fully illustrated in our catalogue and are of the same high quality as our handbags. Mrs Wane will be able to show you examples when she calls.除了手提包外,本公司亦制造多種系列精美的皮帶和手套,貴公司如感興趣,可參看產品目錄中所刊登的插圖.韋恩太太拜訪時將向您展示樣本.We look forward to receiving an order from you.期待接到您的訂單.Yours sincerely,Damien CarrMarketing Vice-President銷售部副總經理=============================================Useful phrases1. We are pleased to hear that you are interested in our products.得悉貴公司對我們的產品有興趣,實感榮幸.2. I regret to say that we can not send you the full range of samples.很抱歉未能寄上全套樣本…3. She will have with her a wide range of our products.攜同各類產品…4. We think that you will agree that only the best quality materials are used…相信也會同意我們的產品質料上乘、手工精巧…5. The high standard of workmanship will appeal to the most discriminating buyer.…能吸引最有鑒賞力的買主.======================================Notes段意解說1.Make the reference clear and respond.確認來函,作出回應.2.State what acting you are taking詳述現正采取的措施3.Explain why you have not been able to meet the request in full解釋未能滿足收信人所有要求4.Add details of any follow-up action告知其他后續措施5.Broade n the customer’s interest, hoping to sell additional products.吸引收信人對其他產品的興趣,盡量推銷======================================Alternative phrases替代用語Thank you for your enquiry of 16 July. We are pleased to hear that you are interested in our products.(I refer to your…)(I am glad to…)We are sending you a copy of our latest catalogue under separate cover, together with samples of some of the skins we regularly use in the manufacture of our products.I regret to say that we can not send you the full range of samples. You can be assured , however, that such skins as crocodile and ostrich, not include in the watch, are of the same high quality.(I am sorry to…)(I can assure you, however,…)Mrs Angela Wane, our European Sales Manager, will be in the UK next month and will be pleased to call on you. She will have with her a wide range of our products. When you see them, we think that you will agree that only the best quality materials are used, and that the high standard of workmanship will appeal to the most discriminating buyer.(…that we use the best quality materials…)(…the most discerning…)We also manufacture a wide range of leather belts and gloves in which you may be interested. They are fully illustrated in our catalogue and are of the same high quality as our handbags. Mrs Wane will be able to show you examples when she calls.We look forward to receiving an order from you.===========================================Comments評注This is a concise, yet full, response to the enquiry. It demonstrates the efficiency and dynamism of the company’s approach. The visit of a sales representative will almost certainly lead to a sale.本信精要詳盡,同時顯示發信人公司處理效率和衝勁.派營業代表到訪將可建雙方的合作關系. (3)An enquiry for steel screwsDear Sirs,We are interested in buying large quantities of steel screws in all size. We would be obliged if you would give us a quotation per kilogram C&F Liverpool, England.It would also be appreciated if you could forward samples and your price list to us.We used to purchase these products from other sources. We may now prefer to buy from your company because we understand that you are able to supply larger quantities at more attractive prices. In addition, we have confidence in the quality of your products.We look forward to hearing from you by return.Yours faithfully,Nigel BrownPurchasing Manager=========================================An enquiry for steel screws鋼螺釘詢價Dear Sirs,營業部主管,We are interested in buying large quantities of steel screws in all size. We would be obliged if you would give us a quotation per kilogram C&F Liverpool, England.本公司有意大量購買各型號鋼螺釘,欲知每公斤送抵英國利物浦的成本加運費價格.如蒙惠賜上述報價單,不勝感激.It would also be appreciated if you could forward samples and your price list to us.如能惠寄樣本和價格表,亦必感謝不盡.We used to purchase these products from other sources. We may now prefer to buy from your company because we understand that you are able to supply larger quantities at more attractive prices. In addition, we have confidence in the quality of your products.本公司素來向其他公司購買此類貨品,聞悉貴公司貨品質優價廉,故欲與貴公司建立合作關系. We look forward to hearing from you by return.專此候復.Yours faithfully,Nigel BrownPurchasing Manager採購部經理======================================Useful phrases實用短語1.We would be obliged if you would give us a qu otation per…如蒙惠賜上述報價單,不勝感激.2.It would also be appreciated if you could forward samples and your price list to us.如能惠寄樣本和價格表,亦必感謝不盡.3. We have confidence in the quality of your products.…聞悉貴公司貨品質優價廉…==============================Notes段意解說1.State the enquiry clearly, giving details.詳細告知詢價項目和細則2.State any additional requests說明其它請求3.Explain why you are approaching this particular company解釋選擇與收信人公司接洽的原因.4.Ask for a quick response要求盡早回復.====================================Alternative phrases替代用語We are interested in buying large quantities of steel screws in all size. We would be obliged if you would give us a quotation per kilogram C&F Liverpool, England.(We would like to purchase…)(We would be grateful if…)It would also be appreciated if you could forward samples and your price list to us.(We would appreciate it…)We used to purchase these products from other sources. We may now prefer to buy from your company because we understand that you are able to supply larger quantities at more attractive prices. In addition, we have confidence in the quality of your products.(We previously purchased…)(…we are given to understand…)(…more competitive prices…)We look forward to hearing from you by return.=======================================Comments 評注The enquiry is clearly stated with all relevant details at this stage. It makes it clear that the prospective purchaser wishes to buy quite large quantities but wants top quality products at very competitive prices.有關詢價項目和細則均清楚列明.此外,發信人亦表示只要貨品質優價廉,便會大批購買.(4)Reply to an enquiry for steel screwsDear Mr Brown,Thank you for your enquiry of 2 October 1995. In reply, we would like to make the followings offer, subject to our final confirmation:Production: Steel screwsSpecifications: As per the attached listPacking: Loose in boxes of 5kg netQuantity: 100 boxesPrice: As per the attached listShipment: January/February 1996Payment: Confirmed, irrevocable letter of payable by draft on sight to be opened 30 days before the time of shipment.Under separate cover, we have sent you samples of various sizes, our catalogue and price list.If you find our offer acceptable, please telex or fax us for confirmation.Yours sincerely,K T ChangSales Manager================================Reply to an enquiry for steel screws答復鋼螺釘詢價Dear Mr Brown,布朗先生,Thank you for your enquiry of 2 October 1998. In reply, we would like to make the followings offer, subject to our final confirmation:貴公司1998年10月2日詢價函收悉.如下報價需在本公司確認后,方可有效:Production: Steel screws產品:鋼螺釘Specifications: As per the attached list規格:依照附表Packing: Loose in boxes of 5kg net包裝:凈重5公斤散裝箱Quantity: 100 boxes數量:100箱Price: As per the attached list價格:依照附表Shipment: January/February 1999裝運:1999年1月至2月Payment: Confirmed, irrevocable letter of payable by draft on sight to be opened 30 days before thetime of shipment.付款:保況不可撤銷即期信用證,需於裝運前230天開立Under separate cover, we have sent you samples of various sizes, our catalogue and price list.另函附寄各型號樣本、商品目錄和價格表.If you find our offer acceptable, please telex or fax us for confirmation.如題公司接受上述報價,請盡早落實定單為盼.Yours sincerely,K T ChangSales Manager銷售部經理================================Useful phrases1.We would like to make the followings offer, subject to our final confirmation如下報價需在本公司確認后,方可有效2. Under separate cover, we have sent you samples of various sizes, our catalogue and price list.另函附寄各型號樣本、商品目錄和價格表.==================================Notes段意解說1.Acknowledge the enquiry identifying the reference確認來函和查詢事宜.2.Tabulate the details of the offer for absolute clarity. Define the method of payment (letter of credit) precisely.把各項要點詳列成表.清楚注明付款規定.3.List samples and other enclosures to be sent in a separate parcel.告知有關附件和樣本將另函寄奉.4.Encourage a speedy reply敦促早日回復.==================================Alternative phrases替代用語Thank you for your enquiry of 2 October 1995. In reply, we would like to make the followings offer, subject to our final confirmation:(In reply to your enquiry of…)(The offer is conditional on our final confirmation.)Production: Steel screwsSpecifications: As per the attached listPacking: Loose in boxes of 5kg netQuantity: 100 boxesPrice: As per the attached listShipment: January/February 1996Payment: Confirmed, irrevocable letter of payable by draft on sight to be opened 30 days before the time of shipment.Under separate cover, we have sent you samples of various sizes, our catalogue and price list.If you find our offer acceptable, please telex or fax us for confirmation.(If our offer is acceptable…)=========================================Comments評注The offer is concise and clear. The method of payment, letter of credit, is the securest form of payment when dealing with export orders. Tabulating details of an offer provides a simple checklist for the customers to follow. The offer is conditional to allow for any unforeseen problems such as cost increases.報價簡潔明確,項目詳列成表.令收信人一目了然.需經發信人最后確認方為有效.可避免因其他因素而引致的成本上漲.以信用證付款是處理出口訂貨最可靠的方法.(5)Asking for a pro forma invoiceDear Sirs,One of our clients has asked us to obtain a pro forma invoice for the following product:Lion Brand Nail Clippers Model 21 chrome plated.Please send us your pro forma invoice in triplicate for 500 dozens of the above product as soon as possible so that we can get our client’s confirmation.We will have to no problem in obtaining the import licence. As soon as this is approved, a letter of credit will be opened in your favour.Yours faithfully,T S KhayamImport Manager===================================Asking for a pro forma invoice索取形式發標Dear Sirs,執事先生:One of our clients has asked us to obtain a pro forma invoice for the following product:本公司客戶要求獲得下列產品的形式發票Lion Brand Nail Clippers Model 21 chrome plated.獅牌21型鍍鉻指甲鉗2500打Please send us your pro forma invoice in triplicate for 500 dozens of the above product as soon as possible so that we can get our client’s confirmation.現請貴公司盡快寄送一式三份的形式發票給我們,以便取得該客戶的確認.We will have to no problem in obtaining the import licence. As soon as this is approved, a letter of credit will be opened in your favour.申請進口許可證並無困難.此事一經同意,本公司將立即開立以貴公司為收款人的信用證.Yours faithfully,T S KhayamImport Manager進口部經理===========================================Useful phrases實用短語1.One of our clients has asked us to obtain …本公司客戶要求獲得…2. We will have to no problem in obtaining the import licence.申請進口許可證並無困難.3. As soon as this is approved, a letter of credit will be opened in your favour.此事一經同意,本公司將立即開立以貴公司為收款人的信用證.=====================================Notes段意解說1.State the request and identify the product告知請求和有關的產品.2.Give details of the proposed order and the reasons for requesting the pro forma invoice詳細暫擬訂單細節和請求發出形式發票3.Add any other details and state the proposed method of payment附加其他資料和列明暫擬的付款方法.==================================Alternative phrasesOne of our clients has asked us to obtain a pro forma invoice for the following product:(One of our customers has asked us to get…)Lion Brand Nail Clippers Model 21 chrome plated.Please send us your pro forma invoice in triplicate for 500 dozens of the above product as soon as possible so that we can get our client’s confirmation.(Please send three copies of your pro forma invoice …)We will have to no problem in obtaining the import licence. As soon as this is approved, a letter of credit will be opened in your favour.(We will not encounter any difficulty in…)===========================================Comments評注A pro forma invoice is not a request for payment. It is a simple way of showing a potential customer what an order is going to cost. It makes the vendor go through the actual process of costing the order. In this case the pro forma invoice is required for a third party. A dozen(12) is still a quantity often used by some traders. A gross(144) is also used, but less frequently.形式發票並非付款通知,而是賣主按正式程序報價,讓潛在客戶預算成本.這里述及的形式發票是為第三者索取的.’打’(12件)仍常用於商業貿易中,但’羅’(144件,即12打)剛較為少見.(6)Sending a pro forma invoiceDear Mr Khayam,In reply to: your request , dated 14 July 1999, we have much pleasure in sending you our pro forma invoice in triplicate.For your information , our offers usually remain open for about a week. Seeing that our nail clippers are selling very fast, we suggest that you act on the quotation without delay.We look forward to hearing from you.Yours sincerely,M T LuiExport Manager============================Sending a pro forma invoice寄送形式發票Dear Mr Khayam,哈亞姆先生,In reply to: your request , dated 14 July 1996, we have much pleasure in sending you our pro forma invoice in triplicate.現應1999年7月14日的要求, 謹寄上形式發票一式三份.For your information , our offers usually remain open for about a week. Seeing that our nail clippers are selling very fast, we suggest that you act on the quotation without delay.玆奉告本公司的報價一般有效期一周.另因本公司出品的指甲鉗銷路极佳,為免向隅,貴公司宜盡早回復.We look forward to hearing from you.煩請早日賜復Yours sincerely,M T LuiExport Manager出口部經理=========================================Useful phrases實用短語1. We have much pleasure in sending you…謹奉上…2. Our offers usually remain open for about a week本公司的報價一般有效期一周3. We suggest that you act on the quotation without delay.貴公司宜盡早回復====================================Notes段意解說1. Identify the request and state what action you are taking.確認來函並告知采取的措施2. Encourage the potential customer to act quickly.敦促收信人盡早回復==========================================Alternative phrases替代用語In reply to: your request , dated 14 July 1999, we have much pleasure in sending you our pro forma invoice in triplicate.(In answer to your request of…)(…we enclose our…)For your information , our offers usually remain open for about a week. Seeing that our nail clippers are selling very fast, we suggest that you act on the quotation without delay.(…our offers are normally firm for…)(Since the product is selling quickly, please respond as soon as possible)We look forward to hearing from you.================================================Comments 評注This is concise response to a request. At the same time it encourages and early reply. The language is rather formal with a few redundant. Set phrases are, however, used; see the phrases on the right for simpler alternative.本信先就來函作簡復,並催促收信人早日回復.文字規範而簡潔(7)Offering a substituteDear Mrs Stones,Thank you for your telex enquiry of 23 September concerning cotton print 634.We appreciate your efforts in marketing our products and consequently we regret very much that we are unable to supply the desired goods due to excessive demand.We would, however, like to take this opportunity to offer, without engagement, the following material as close substitute.500 pieces cotton print 428 at Us﹩1.5 per metreCIF New York, including your commission of 2%A sample is enclosed for your reference. If you find the sample acceptable, please telex us as soon as possible.Your sincerely,J S ChowdrySales Manager=========================================Offering a substitute提供代用品報盤Dear Mrs Stones,斯通太太,Thank you for your telex enquiry of 23 September concerning cotton print 634.貴公司9月23日詢問有關634號印花棉布價格的電傳已收到,多謝來函.We appreciate your efforts in marketing our products and consequently we regret very much that we are unable to supply the desired goods due to excessive demand.本公司感謝你們熱心推銷我們的產品.但因有關產品需求殷切,未能滿足公司要求,深感遺憾.We would, however, like to take this opportunity to offer, without engagement, the following material as close substitute.然而,本公司另有出產類似的織品.現報上虛盤如下:500 pieces cotton print 428 at Us﹩1.5 per metreCIF New York, including your commission of 2%482號印花棉布500件,每米1.5美元紐約到岸價,當中包括貴公司佣金2%A sample is enclosed for your reference. If you find the sample acceptable, please telex us as soon as possible.隨函敬附樣本供貴公司參考.若滿意樣本質量,請盡快電傳復實.Your sincerely,J S ChowdrySales Manager銷售部經理=========================================Useful phrases1. We regret very much that we are unable to supply the desired goods due to excessive demand.但因有關產品需求殷切,未能滿足公司要求,深感遺憾.2. We would, however, like to take this opportunity to offer, without engagement, the following material as close substitute.然而,本公司另有出產類似的織品.3. A sample is enclosed for your reference隨函敬附樣本供貴公司參考============================================Notes段意解說1. Identify the reference and goods.確認來函,列明有關貨品.2. State the reason why you can not accept the order解釋未能滿足收信人要求的原因3. Offer a substitute with details of the offer提供代用品及列明有關詳情.4. Enclose anything required by the prospective purchaser to make a decision. Urge acceptance.附寄代用品樣本,敦促回復.==================================Alternative phrasesThank you for your telex enquiry of 23 September concerning cotton print 634.(Many thanks for…)We appreciate your efforts in marketing our products and consequently we regret very much that we are unable to supply the desired goods due to excessive demand.(We are grateful for…)(…and, as a result, we are very sorry that…)(…the goods you required because of heavy demand)We would, however, like to take this opportunity to offer, without engagement, the following material as close substitute.500 pieces cotton print 428 at Us﹩1.5 per metreCIF New York, including your commission of 2%A sample is enclosed for your reference. If you find the sample acceptable, please telex us as soon as possible.(If the sample is…)================================================Comments評注The seller is unable to accept an order and state the reasons. In a case like this, it is a good idea to offer a substitute in an effort to win an order. It appears that the prospective buyer is an intermediary or agent who operates on commission which is included in the price of the goods.賣主未能接受來函要求,提供代用品爭取訂單是最好的主意.收信人就是收取佣金的代理商,佣金已計算在貨價內.(8)Inability to supply goodsDear Sirs,We refer to your telex of 12 August and ours of today regarding the supply of black silk.As you perhaps know, demand for the above has been heavy since last year. We are consequently fully committed at the moment and are unable to make you the offer as requested.We assure you , however , that we shall contact you as soon as fresh supplies become available. Should your customers require other silks, please let us know.Yours faithfully,C C HoManager=========================================Inability to supply goods無法供貨Dear Sirs,執事先生,We refer to your telex of 12 August and ours of today regarding the supply of black silk.貴公司8月12日的電傳已收到,現就有關黑色絲綢供貨問題電復.As you perhaps know, demand for the above has been heavy since last year. We are consequently fully committed at the moment and are unable to make you the offer as requested.自去年以來,上述貨品的需求量极高.本公司暫未能承接定單,故無法按貴公司要求報價.We assure you , however , that we shall contact you as soon as fresh supplies become available. Should your customers require other silks, please let us know.他日一旦有新貨源,本公司定當立即與貴公司聯絡,若貴客戶需要其他絲綢貨品,亦請告知. Yours faithfully,C C HoManager=============================Useful phrases實用短語1. Demand for…has been heavy since…上述貨品的需求量极高2. We are fully committed at the moment本公司暫未能承接定單…3. We shall contact you as soon as fresh supplies become available他日一旦有新貨源,本公司定當立即與貴公司聯絡4. Should your customers require other…please let us know若貴客戶需要其他絲綢貨品,亦請告知.=====================================Notes 段意解說1. Identify the reference and the goods確認來函2. Explain why you can not supply the goods解釋未能供貨的原因3. Say that you will keep the enquiry before you until such time as the goods become available, and that you will contact the client at that time. Remind the client that other goods are available.說明如有新貨源將立即供給對方,並詢問是否需要其他种類的絲綢.===========================================Alternative phrasesWe refer to your telex of 12 August and ours of today regarding the supply of black silk.(With reference to…)As you perhaps know, demand for the above has been heavy since last year. We are consequently fully committed at the moment and are unable to make you the offer as requested.(You may know that …)(As a result, we are…)(…we can not make you an offer…)We assure you , however , that we shall contact you as soon as fresh supplies become available. Should your customers require other silks, please let us know.(You can be sure that…)(If your custo9mers…)(…please contact us.)============================================Comments評注This letter briefly explain why goods are not available, keeps the enquiry open, and tries to sell other goods which are available.本函簡要解釋未能供貨的原因,承諾一俟有新貨源,必即時供給收信人,發信人亦試圖促銷其他產品.(9)Declining an orderDear Sirs,Thank you for your order no. 488 for tin plate sheets which we received today.We regret that, owing to a shortage of stocks we are unable to fill your order.Moreover, our manufacturers can not undertake to entertain your order for future delivery owing to the uncertain availability of raw materials. We will, however, contact you by telex once supply improves. In the meantime, please feel free to send us your specific enquires for other types of metal sheets. You can be assure of our best attention at all times.Yours faithfully,Margaret BrownExport Manager====================================Declining an order拒絕接受訂貨。
英文商务邮件范文（精选6篇）
英文商务邮件范文（精选6篇）英文商务邮件范文篇1Dear Mr. Jones:Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster".We've enclosed the photo and detailed information of the product for your reference:Product: toasterSpecification:Package: 1pcs/boxPrice: 10usd/pcsPayment: L/CFor purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight.We look forward to receiving your first order.Sincerely,英文商务邮件范文篇2Dear Mr. Jones:We have refreshed our online catalog at , and now it covers the latest new products, which are now available from stock.We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection.We will keep you informed on our progress and look forward to hearing from you.Sincerely,英文商务邮件范文篇3Dear Mr. Jones:Thank you for your enquiry of 12 March cate 9 cable.We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.We would, however, like to take this opportunity to offer the following material as a close substitute:Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible.Sincerely,英文商务邮件范文篇4Dear Mr. Jones:We understand from your information posted on that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.We look forward to receiving your enquires soon.Sincerely,John Roberts英文商务邮件范文篇5Dear Mr. Jones:We have received your letter of 9th April showing your interest in our complete product information.Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at which includes our latest product line.We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.Sincerely,.英文商务邮件范文篇6Dear sir/madam:We would like to invite you to an exclusive presentation of our new [product].The presentation will take place at [location], at [time] on [date]. There will also be a reception at [time]. We hope you and your colleagues will be able to attend.[company] is a leading producer of high-quality . As you well know, recent technological advances have made increasingly affordable to the public. Our new models offer superb quality and sophistication with economy, and their new features give them distinct advantages over similar products from other manufacturers.We look forward to seeing you on [date]. Just call our office at [phone number] and we will be glad to secure a place for you.Sincerely yours,[name][title]。
英语商务邮件范文大全模板10篇
英语商务邮件范文大全模板10篇（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。
文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!英语商务邮件范文大全模板10篇英语商务邮件模板第一篇邀请与答复Dear Mr./ Ms，We should like to invite your Corporation to attend the 20XX International Fair which will be held from August 29 to September 4 at the above address.Full details on the Fair will be sent in a week.We look forward to hearing from you soon， and hope that you will be able to attend.Yours faithfully尊敬的先生/小姐，在上述住址，我们想请贵公司参加于八月二十九日到九月四日举办的20XX国际商品交易会，关于交易会的详情我们一周内将寄给你。
英文电子商务邮件范文
英文电子商务邮件范文Subject: Inquiry about your e-commerce servicesDear [Company Name],I hope this email finds you well. I am writing to inquire about your e-commerce services and explore the possibilities of establishing a business partnership.My company, [Company Name], is an established retailer in the local market, specializing in [type of products]. With the advancement of technology, we are looking to expand our business into the online sphere and tap into new markets.After conducting research, we came across your company and have been impressed with your online platform and reputation in the e-commerce industry. We are particularly interested in your expertise in [specific areas], as it aligns perfectly with our business goals.Please provide us with more information about your e-commerce services, including but not limited to:1. Your platform features and functionality2. Order processing and fulfillment procedures3. Payment and shipping options4. Customer support and return policies5. International shipping capabilitiesFurthermore, we would appreciate if you could share any success stories or testimonials from your existing clients that demonstrate the effectiveness of your services.In addition to your e-commerce services, we would also like to explore opportunities for collaboration in terms of marketing and promotion. As a leading retailer in our local market, we have an extensive customer base and a strong brand presence. Webelieve that partnering with your company would allow us to leverage both our strengths and reach a wider audience.Please kindly provide us with details regarding your pricing structure, contract terms, and any other relevant information. We are open to further discussions and negotiations to ensure that both parties benefit from this business partnership.Thank you for taking the time to consider our inquiry. We look forward to hearing from you soon and exploring the potential collaboration between our companies.Best regards,[Your Name][Your Title/Position][Company Name][Contact Information]。
商务英文EMAIL精选范例
I appreciate your counter-offer but find it too low. 谢谢您的还价，可我觉得太低了
三、合同
We signed a contract for medicines. 我们签订了一份药品合同。 A Japanese company and SINOCHEM have entered into a new contract. 中国化工进出口总公司已经和日本一家公司签订了一份新合同。 I know we (the seller) should draw up a contract and the buyer has to sign it. 我们知道我们（卖方）应该拟出一份合同，买方必须签署合同。 We both want to sign a contract, and we have to make some concessions to do it. 我们都想签合同，因此双方都要做些让步。 Our current contract is about to expire, and we'll need to discuss a new one. 欧文们现有合同快要期满了，需要再谈一个新合同。 We ought to clear up problems arising from the old contract. 我们应该清理一下老合同中出现的问题。
Let me make you a special offer. 好吧，我给你一个特别优惠价。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
目录Chapter 1 建立贸易关系1. 请求建立贸易关系 Request for Establishing Business Relations2. 回复请求建立业务关系 Reply to the Request for Establishing Business Relations3. 索取产品资料 Request for Product Literature4. 回复索取产品资料 Reply to the Request for Product Literature5. 邀请会面 Invitation to the Business Appointment6. 接受会面邀请 Accepting the Invitation to the Business Appointment7. 谢绝会面邀请 Declining the Invitation to the Business Appointment8. 要求更改会面时间及地点Request for Changing the Time & Place of the MeetingChapter 2 推销9. 向特定客户推销 Sales Letter to Specific Customers10. 向不特定客户推销 Sales Circular to Non-Specific Customers11. 寄信给老客户 Sales Letter to Old Customers12. 寄信给新客户 Sales Letter to New Customers13. 推销新产品 Sales Letter for Promotion of New Products14. 推销劳务 Sales Letter for Promotion of Labor ServicesChapter 3 询盘和订货15. 一般询盘 General Inquiry16. 回复一般询盘 Reply to the General Inquiry17. 具体询盘 Specific Inquiry18. 报虚盘 Making a Non-Firm Offer19. 报实盘 Making a Firm Offer20. 买方还盘 Making a Counter Offer21. 卖方返还盘 Making a Counter-Counter Offer22. 下订单 Placing an Order23. 接受订单 Accepting an Order24. 拒绝订单 Declining an Order25. 下续订单 Placing a Repeat Order26. 推荐替代品 Offering a Substitute Product27. 接受替代品 Accepting a Substitute Product28. 拒绝替代品 Declining a Substitute Product29. 涨价通知 Notice for Price Increase30. 回复涨价通知 Reply to the Price Increase NoticeChapter4 付款31. 询问付款方式 Asking about Payment Terms32. 接受付款方式 Accepting Payment Terms33. 要求修改信用证 Request for Amendment to L/C34. 信用证修改 Amendment to L/C35. 付款通知 Payment Notice36. 收到付款通知 Receipt of Payment Notice37. 催促付款（初次）Urging Payment (First Notice)Urging Payment (Last Notice)催促付款（最后通告）38.39. 索取发票 Asking for Invoice40. 寄送发票 Sending InvoiceChapter 5 包装和交货41. 包装要求 Packaging Requirements42. 回复包装要求 Reply to Packaging Requirements43. 装运时间 Time of Shipment44. 回复装运通知 Reply to Time of Shipment45. 催促装运 Urging Shipment46. 回复催促装运 Reply to Urging Shipment47. 出货通知 Shipment Advice48. 货物抵达通知 Goods Arrival NoticeChapter 6 投诉和致歉49. 投诉货物未寄达 Complaint about Goods Arrival Failure50. 对货物未寄达致歉 Apology for Goods Arrival Failure51. 出货延迟 Late Delivery52. 对出货延迟致歉 Apology for Late Delivery53. 投诉货物质量 Complaint about Poor Quality of Goods54. 对货物质量不佳致歉 Apology for Poor Quality of Goods55. 投诉货物数量 Complaint about Wrong Quantity of Goods56. 为数量错误致歉 Apology for Wrong Quantity of Goods57. 投诉发货出错 Complaint about Receiving Wrong Goods58. 为发货有误致歉 Apology for Sending Wrong Goods59. 抱怨包装不良 Complaint about Poor Packaging60. 为包装不良致歉 Apology for Poor Packaging61. 付款出错 Payment Error62. 为付款出错致歉 Apology for Payment Error63. 对服务的不满 Service Dissatisfaction64. 对服务不满致歉 Apology for Customer Service Dissatisfaction Chapter 7 商务交往65. 请求筹备出差 Request for Preparing for a Business Trip66. 回复请求筹备出差 Reply to the Request for preparing for a Business Trip67. 确认预定行程 Confirming Itinerary Reservation68. 出差后的感谢 Thanks for a Business Trip69. 活动通知 Activity Notice70. 集会通知 Gathering Notice71. 邀请担任演讲者 Inviting Speaker72. 回复演讲邀请 Reply to the Invitation for Speaker73. 展销会通知 Trade Fair Notice74. 回复邀请 Reply to the Trade Fair Invitation75. 请求帮忙做问卷调查 Request for Filling Out Questionnaire76. 请求转载许可 Request for Reproduction PermissionChapter 8 公司人事77. 人事查询 Personnel Enquiry78. 找寻人才 Looking for Qualified Personnel79. 晋升公告 Promotion AnnouncementTransfer Notice调动通知80.81. 褒奖员工 Complimenting EmployeesChapter 9 公司内部82. 会议通知 Meeting Notice83. 例行报告 Routine Report84. 问题报告 Problem Report85. 提案 Proposal86. 回复提案 Reply to Proposal87. 说服对方 Convincing the Other Side88. 给予指示 Giving Instructions89. 新产品说明 New Product DescriptionChapter 10 社交信函90. 邀请与约见函 Invitation and Appointment Letter91. 回复邀请 Reply to Invitation92. 祝贺函 Letter of Congratulation93. 慰问函 Letter of Sympathy94. 感谢函 Letter of Thanks95. 道歉函 Letter of Apology96. 通知函 Letter of Advice97. 鼓励函 Letter of Encouragement98. 探病函 Letter of Consoling the Sick99. 吊唁函 Letter of Condolence100. 节日问候 Seasons GreetingChapter 1 建立贸易关系1. 请求建立贸易关系 Request for Establishing Business RelationsWe have learned from ①(信息来源) that you are ②(公司性质) in ③(国名或地域名).We are glad that you are interested in ④(产品名称). So, we are willing to establishbusiness relations with you. Attached please find ⑤(附件内容).We are ⑥(公司性质). We export ⑦(出口产品名称) to ⑧(出口产品目的地). If ⑨(对方条件)，we ⑩(期待事宜).We look forward to receiving your inquiry at an early date.2. 回复请求建立贸易关系 Reply to the Request for Establishing Business RelationsThanks for your email to enter into business relations with us in ①(经营范围). Wehave read your ②(邮件附件内容).As you know, we are ③(重述本公司身份). We have a large ④(需求量大的产品名称)market here, so we are seeking new partners. If possible, we'd like to be ⑤(我方角色) in ⑥(国名或地域名).Should ⑦(对方提供的优惠), we'll ⑧(订单种类).We look forward to your favorable reply.3. 索取资料 Request for Product LiteratureWe learn from ①(信息来源) that you are ②(供货商身份). We ③(关注产品途径) andbecame much interested in your ④(产品名称).We are ⑤(我方公司身份). As we are interested in doing business with you, we wouldlike you to send us ⑥(邮寄方式) the detailed information about ⑦(欲购产品名称)to ⑧(邮寄地址). The demand for ⑨(产品类型) in our market is really great.Your immediate attention is highly appreciated.4. 回复索取产品资料 Reply to the Request for Product LiteratureWe are so glad that you are interested in ①(产品名称). Attached are ②(附件内容).which As you requested in your email, we sent () ), our by ③(④索取资料邮寄方式you).产品名称⑤(will tell you everything about ourgreat We pay are we developing very in Although established fast. ⑥(公司成立时间),). We have introduced advanced production equipment 特别关注之处⑦attention to (产品⑩⑨(出口产品目的地(). 国名或地域名from ⑧(). We now export our products to○畅销国国名或地) is our largest market. (某一特定产品系列) is a bestseller. 11We look forward to your trial order. Invitation to the Business Appointment5. 邀请会面) if you feel I'd like to invite you for a meeting with 我公司会面人职务和姓名①(convenient.会议结束会议地点) from ④(会议起始日) to (⑤As ②(会议名称③) will be held in (). If you come, we would like to invite you (对方可能采取的行动日), we think you ⑥discuss双方会面日) to ⑧(会面地点), on ⑨with for a meeting ⑦(我公司会面人)at ○). ⑩ (我公司会面人双方会面商讨事宜) wishes to have an opportunity for a11meeting with you.We look forward to receiving a positive reply from you.Accepting the Invitation to the Business Appointment接受邀请会面6.) and me 对方会面人职务和姓名m glad that you will arrange a meeting between ①(I').会议名称on the day before the opening of ②() to 会面事宜③(⑤) during As a matter of fact, we had had the intention to meet ④(对方会面人职务), (我方珍惜之事会议名称() before we got your email. We cherish the opportunity ⑥). (有机会之事and are pleased to have a chance to ⑦We look forward to seeing you in Dongguan.Declining the Invitation to the Business Appointment7. 谢绝会面邀请), inviting me to have a meeting with 对方邮件发送日①(Thank you for your email of) at ) before the opening of ④会议名称(②(对方会面人职位) on ③(对方建议的会面日).⑤会面地点((会议名称), when we ⑥⑦(拒绝会面I'm sorry to say that we are unable to go to原因). That's why I can't go and meet ⑧(对方会面人职位).We hope that you will understand our situation. We wish to meet sometime in the nearfuture to ⑨(会面目的).8. 要求更改会面时间及地点 Request for Changing the Time & Place of the MeetingThank you for your email of ①(对方邮件发送日), inviting me to have a meeting with②(对方会面人职位) on ③(对方建议的会面日) before the opening of ④(会议名称) at⑤(会面地点).We'd like to have the meeting on ⑥(我方提出的会面时间) at ⑦(我方提出的会面地点). It will be much more convenient to us if you agree to the date and place wehave suggested.Your favorable reply would be highly appreciated.Chapter 2 推销9. 向特定客户推销 Sales Letter to Specific CustomersI would like to tell you that we have got the ①(产品名称) you inquired about ②(对方询盘时间). Attached are ③(附件名称), which will give you all details forplacing an order.④(产品名称) we've got are ⑤(产品优势). They are really ⑥(欲推销产品引以为傲), but与同类产品一样好(⑦). They are at least as good as, if not better than, 之处．prices are ⑧(价格情况).We expect your feedback before the end of this month.10. 向不特定客户推销 Sales Circular to Non-Specific CustomersWe are willing to seek partners for ①(出口产品类型).We are ②(我公司注册地点)，specializing all kinds of ③(产品种类). They arebestsellers both at home and abroad. We've now made some researches on ④(新研制产品名称), which we are able to provide regularly.If you are interested, please contact me at ⑤(电话联系方式). For more relatedinformation, you can ⑥(获知信息途径). Maybe we will make arrangements for a meetingto discuss details concerning ⑦(商讨事宜).11. 寄信给老客户 Sales Letter to Old CustomersIt's been ①(有业务往来持续时间) since we executed your last order. Recently, wegot in large quantities of ②(新产品名称). Attached please find ③(附件名称).I'd like to inform you that, we are ④(优惠措施) on certain items, including ⑤(对方感兴趣产品名称). Would you have a look at the attached catalogue? If you wishto order large quantities, ⑥(联系方式) me. We will try to work out terms andconditions to our mutual benefit.We look forward to our continued mutually-profitable business relationship. Weexpect ⑦(期待事宜).12. 寄信给新客户 Sales Letter to New CustomersWe are glad to learn, from ①(信息来源), that you are interested in ②(产品名称).We③(经营情况). Attached please find ④(附件名称).⑤(欲知详细信息), please ⑥(查询方式).We look forward to your trial order and assure you of our prompt attention.13. 推销新产品 Sales Letter for Promotion of New ProductsWe're pleased to inform you that, with years of research, we've introduced ournew products ①(产品名称) to market. Much to our delight, they enjoy greatpopularity. As we guess you might be interested, we've sent you ②(邮寄方式) ③(邮寄样品种类及数量) for your trial use. A trial use will convince you of theirextraordinary functioning. For more information, please ④(查看信息途径).Attached please find ⑤(附件名称). We hope you'll take this opportunity to ⑥(为双方利益起见). If you consider placing an order, we'll grant you ⑦(优惠幅度).14. 推销劳务 Sales Letter for Promotion of Labor ServicesWe're pleased to learn, from ①(信息来源),that you are in need of ②(某种职业工作人员). We advertised your job vacancies and attracted ③(申请人数) applicants,from whom we have chosen ④(人数) for your consideration. Attached are ⑤(附件名称).The candidates we have chosen are ⑥(身份). They all have ⑦(工作经历持续时间)experience, in a ⑧(工作单位). We have interviewed them with satisfactory resultsand offered them ⑨(提供事宜) as required.They are looking forward to your phone interviews. Contact us if ⑩(所需帮助事宜).We hope to have more cooperation in the future.Chapter3 询盘和订货15. 一般询盘 General InquiryWe are very much interested in importing ①(产品名称) from you since you are ②(对). We would be grateful if you could let us have detailed information about方身份③(产品名称) and send us samples of your complete product range as well.We have been ④(我方身份) for ⑤(公司历史年限) and have ⑥(销售渠道). We are ingreat need of ⑦(产品名称) in our production. Our credit standing has been AAA ratedsince ⑧(起始年).If business terms are satisfactory, we'll place regular orders with you.16. 回复一般询盘 Reply to the General InquiryWe are glad to learn that you are interested in our ①(产品名称). Attached pleasefind ②(附件信息). As you requested, we have sent you samples of our complete range③(邮寄方式).We are one of the ④(公司性质), specializing in ⑤(经营范围). All our products aremanufactured ⑥(产品优势). We ⑦(公司优势). We will allow a ⑧(折扣幅度) discountfor your orders. For ⑨(欲知信息), please ⑩(获知信息途径).We look forward to your trial order.17. 具体询盘 Specific InquiryWe are ①(公司性质). We have obtained your name and address from ②(信息来源) andwe are very interested in ③(产品名称).We'd like to have an ④(产品数量) quotation of the said products, ⑤(价格术语).We'd like you to tell us about ⑥(其他欲知事项). If ⑦(下订单前提条件), wewill place an order with you.We would await your reply.18. 报虚盘 Making a Non-Firm OfferWe thank you for your inquiry ①(对方询盘日)，asking for ②(欲购产品数量) quotationof ③(欲购产品名称) made in ④(产品原产地). We are pleased to offer as follows: ⑤(报盘详细内容).The above offer is subject to our final confirmation. If you think our offer meetsyour requirements, please let us know at an early date. We would be glad to offerany additional information you need.19. 报实盘 Making a Firm OfferThank you for your inquiry of ①(对方询盘日), asking for an ②(欲购产品数量)quotation of our ③(欲购产品名称). We are pleased to offer as follows: ④(报盘详细内容).The above offer is firm until ⑤(报价有效期限). If you think our offer issatisfactory, please let us know before ⑥(订单有效期限). You can be assured of ourbest service.20. 买方还盘 Making a Counter OfferWe thank you for your email of ①(对方邮件发送日期), offering us ②(我方欲购产品名称及数量) made in ③(产品原产地) at ④(卖方报价).We regret to inform you that we can't accept your offer as ⑤(还盘原因). For ⑥(继续保持合作的原因), we counter offer as follows, subject to your reply reachingus ⑦(有效期限): ⑧(我方还盘价). We are satisfied with other terms in your offer.We look forward to your favorable reply..21. 卖方返还盘 Making a Counter-Counter OfferReferring to your counter offer of ①(对方还盘邮件发送日期), asking for a cut downof the price from ②(我方报盘价) to ③(对方还盘价), we regret to tell you that itis difficult for us to accept your counter offer.The price we set in our offer is carefully calculated. As a matter of fact, we havehad considerable business with many customers at ④(价格描述).Our ⑤(我方产品种类) sell well in their markets. As you know, our products are far superior in qualityto ⑥(同类产品名称) provided by any other suppliers in the world. For long lastingtrade relations between us, however, we decide to allow you ⑦(让利种类) if yourorder ⑧(订单价值).If you think our proposal acceptable, please place an order on or before May 31st.22. 下订单 Placing an OrderThank you for your timely reply of ①(对方邮件发送日期) to our inquiry about the②(欲购产品名称). We are very satisfied with the trade terms you offer. The pricesare acceptable. Therefore, we now email you our purchase order ③(订单编号) in theattached file.We will open ④(信用证种类) in your favor as soon as possible through ⑤(开户行),for the total value of ⑥(总价值) as stated in this order. Please inform us of theshipping date at least ⑦(提前通知装船天数) in advance after you receive our L/C.We look forward to your confirmation of the acceptance of our order.23. 接受订单 Accepting an OrderWe confirm our acceptance to your order ①(订单编号) you emailed us ②(对方邮件发送时间) for ③(订购产品名称). We welcome you as one of our customers.We are pleased to send you in the attached file the Sales Confirmation ④(销售确认书编号) for your e-signature. Please cosign it and return it to us for our file.And please open your L/C ⑤(开证时间). Shipment will be made upon our receipt ofyour L/C.Your cooperation is highly appreciated. We assure you of ⑥(我方承诺) and lookforward to receiving ⑦(期盼对方继续订购) from you.24. 拒绝订单 Declining an OrderWe acknowledge receipt of your order ①(订单编号) you emailed us ②(对方邮件发送时间) for ③(订购产品名称), but regret to tell you that we are unable to take yourorder as ④(无法供货原因).⑤(无法供货的原因).We are indeed sorry for being unable to take your order. We sincerely hopethat youwill understand our situation and keep business relations with us in the future.25. 下续订单 Placing a Repeat OrderWe are pleased to inform you that the ①(产品名称) we ordered from you last timeis very suitable for our market. Last shipment of ②(产品名称) sells well here.As we believe there is still a great demand for ③(产品名称) in our market, we areplacing with you a repeat order ④(续订单编号) in the attached file for the samekinds and the same quantity of the said products at the same price and on the sametrade terms as we did last time, provided ⑤(续订单特别要求). We hope you will ⑥(希望对方所做之事).We expect you to confirm our repeat order as soon as possible.26. 推荐替代品 Offering a Substitute ProductWe are pleased to learn from your email ①(对方发送邮件日期) that you intend to placewith us an order for ②(欲订产品名称),but we regret to tell you that this model isalready out ofproduction.We'd like to recommend to you our new model ③(替代产品型号), which is even morewelcomed by ④(受谁欢迎). This new model is much better than the previous one, butthe price is ⑤(替代品价格低廉程度) lower with ⑥(替代品“卖点”). Attached pleasefind our latest catalogue and export price list so that you can know more about ournew model or you can visit our web site：⑦(公司网站) to get more information youneed.We expect you to place a trial order with us.27. 接受替代品 Accepting a Substitute ProductThank you very much for your recommendation. As this model is new to our market,we'd like to place a trial order with you for ①(替代品名称及数量), if you allowus ②(优惠种类及优惠额). Attached please find our Purchase Order ③(采购订单编号).We will open an ④(开立何种信用证) in your favor for the total value asstated inthis order as soon as we get your confirmation. It is for keeping our long term traderelationship that we decide to place this trial order. We hope you will ⑤(希望对方所做之事) concerning this transaction.We look forward to your positive reply.28. 拒绝替代品 Declining a Substitute ProductWe have received your email recommending us the ①(替代品名称及数量) for lack of②(原欲购产品名称) we requested, but we are very sorry to say that we can't accept③(替代品名称). ④(拒绝替代品的原因). ⑤(我方提出的解决办法). If you fail todeliver ⑥(原欲购产品名称及数量) on time, you have to pay us liquidated damages,that is, a ⑦(赔偿额度) of the total value of the delayed goods, for ⑧(延误期限).We hope you will give us a favorable reply as soon as possible.29. 涨价通知 Notice for Price IncreaseWe formally inform you that the price of ①(涨价产品名称) has increased by ②(价格上涨幅度) mainly owing to ③(涨价原因).④(对涨价原因做具体解释). We can't but increase our export price by ⑤(价格上涨幅度). In fact, many companies have increased their price to that extent. However,for ⑥(提供原价的原因), we offer you the original price for your ⑦(最近的一次订单时间或订单编号) order. From⑧(涨价起始时间) , the price will go up by ⑨(价格上涨幅度).We hope you will ⑩(希望对方所做之事).30. 回复涨价通知 Reply to the Price Increase NoticeThank you for informing us the ①(涨价幅度) increase in the price of ②(涨价产品名称) due to ③(涨价原因).To tell you the truth, we have predicted the increase in the price of ④(涨价产品名称), but we didn't expect the rise to be so high as ⑤(涨价幅度). We thank youfor keeping the original price for our ⑥(最近的一次订单). Would you reconsider ourlater orders at the price of ⑦(略低于卖方涨价幅度的价格)? Reconsider the price of the products and we'll ⑧(我方将做之事). Chapter 4 付款31. 询问付款方式 Asking about Payment TermsWe are in receipt of your bid yesterday for ①(对方递盘主要内容).However, you didn't mention specific payment terms.We'd like to tell you that we only accept payment by ②(信用证种类).Generallyspeaking,③(付款方式)is considered to be a reliable and safe method of payment ininternational trade. It protects the rights and interests of both of us. It is ourusual case accept ④(信用证种类) when we do business internationally. We wonderwhether you accept this kind of payment.Thank you in advance for your prompt reply.32. 接受付款方式 Accepting Payment TermsWe thank you for your email telling us about the payment terms, which we forgot tomention in ①(我方信函种类).We accept the payment terms you have offered, that is, we'll make payment by ②(我方接受的信用证种类).It is true that ③(付款方式) is the safest way of paymentand ④(信用证种类)is more favorable to you. Though it will add to our cost, we'll do as you have asked us to. As we need to put a deposit in the bank amountingto the cost of the import, we need ⑤(所需时间)to arrange all the issues concerningthe opening of ⑥(信用证种类).We'll let you know once we have ⑦(信用证种类)opened.33. 要求修改信用证 Request for Amendment to L/CMany thanks for sending us your L/C ①(信用证编号) issued by ②(开证行名称).However,on checking its clauses we found with regret that your Letter of Credit has severalmistakes. You are kindly requested to amend the above L/C as follows: ③(信用证需修改之处).As soon as we confirm the above amendment, we shall proceed with ④(我方立即着手办理事宜)at once.A prompt reply will greatly oblige us.34. 信用证修改 Amendment to L/CThanks for the email asking us to make amendment to our L/C. As requested, theamendment to our L/C ①(信用证编号) has been made as follows:②(对信用证的具体修改内容).Shortly after receiving your email, we checked the details and found ③(信用证错误数量) in our L/C. We are really sorry ④(致歉原因).We have now instructed our bank⑤(开证行名称) to make the amendment. The amendment advice will reach you soon.Please try your utmost to ⑥ (催促对方办理事宜)once you confirm our amendment.We expect to receive the first shipment at the date stated in the contract.35. 付款通知 Payment NoticeAs agreed, we are drawing on you for the value of ①(货物名称).The payment in arrearsamount to ②(对方应付款额).To simplify the issues, we will ③(我方为简化过程所采取的措施). Please protect our draft on presentation. We shall appreciate your cooperation.36. 收到付款通知 Receipt of Payment NoticeWe are in receipt of your email about payment notice of ①(对方发送邮件时间)contentsof which have had our due perusal. In view of ②(说明原因),we will ③(我方立即办理事宜)immediately. Supplementary to this email, we wish to say that the amount ④(货款金额)has already been ⑤(货款处理情况).Please accord this matter your close attention. If you haven't received the paymentof the goods, please keep us advised as far in advance as possible. 37. 催促付款（初次） Urging Payment (First Notice)As required in the contract, which was settled by careful discussion of both parties,we wish to call your attention to the fact that we have got ①(已备货物) ready forsome time.However, up till now, we haven't had any news concerning your payment. Therefore,we kindly ask you to send us the payment as scheduled, so that we can execute yourorder ②(订单编号) within the contract time.We hope that you will ③(亟待对方解决事宜)as soon as possible.38. 催促付款（最后通告） Urging Payment (Last Notice)We wonder whether you have received our emails, asking you to send us payment foryour order ①(订单编号).In spite of our repeated reminders, the payment still remains unsettled. We haveemailed you asking for the speeding up of the payment over and over again. Franklyspeaking, we have got a little bit uneasy at no arrival of your payment. It is yourresponsibility to pay the products in due time. Should you have financial difficulties, please let us know. This will be the last time for us to remind youthat if you fail to send us payment by ②(付款最后期限),you will have to③(未付款所导致的后果) accordingly.Please arrange payment as soon as possible so as to continue our cooperation.39. 索取发票 Asking for InvoiceWe are pleased to have received your high quality products on schedule.①(对收到的产品进行评论).We further know your good reputation, so we expect to continue oursmooth cooperation.The only thing, however, we are feeling a little worried about is that we havereceived all the documents except the invoice. As a rule, we require commercialinvoice in ② (发票复印数量). Please write our company name ③(公司名称) as thebuyer with the amount of ④(发票面额). Our order number is ⑤(订单编号).Since itis important, please post them to us with the original invoice ⑥(邮寄方式).Thanks in advance for your immediate attention.40. 寄送发票 Sending InvoiceThanks for telling us the issues concerning the invoice of your order ①(订单编号).We have noted your instructions about the invoice and, as requested, have postedyou the ②(所寄票据) in ③(复印数量),together with the original one, by ④(快递公司名称)，⑤(邮寄时间).The number of the mail by ⑥(快递公司名称) is:⑦(快递邮件编号).They will contact you by your mobile phone. We have sent you an e-copy inthe attached file for your advance look. We look forward to our further cooperationin the future.Please acknowledge receipt of the invoice we sent you ⑧ (邮寄时间) once you getit.Chapter 5 包装和交货41. 包装要求 Packaging RequirementsWe appreciate your email asking about ①(对方邮件询问内容).As our products are easily damaged, it is quite necessary to pay special attentionto packaging. Also please ② (对方需特别注意的事项).Frankly speaking, ourpackaging requirements are quite strict. The details are written in our packinginstruction, which is attached. However, I'd like to emphasize thefollowing four：points1. The packaging must be strong enough to withstand③(货物所能承受的内容).2. The products are to be wrapped in...before being packed in④(包装方式).3. The most important thing is to protect the goods⑤(货物需避免的因素).4. Any loss in transit is to be compensated pany.We believe you will give special care to the packaging to avoid any possible damage.42. 回复包装要求 Reply to Packaging RequirementsHaving received your email of ①(对方邮件主题),we immediately passed your opinionson packing to our ②(与包装问题直接相关的人).Recently, they have made a number ofimprovements in packaging. We will also take effective measures to satisfy yourpackaging requirement.We have prepared ③(已备的包装)so as to protect the goods against④（可能遭受的损失）.And also, we give special care to the problem of ⑤(需特别注意的事项).In sum,we will reinforce packing in order to minimize the extent of any damage to the goodsin transit.If you have any questions, please email me or call me.43. 装运时间 Time of ShipmentWe are pleased to inform you that we have shipped ①(货物批次) for your order ②(订单编号).Since your order is a large one, the goods are to be shipped in ③(货物批数) of ④(每批货物数量) with separate bills of lading according to our sales contract. Thefirst shipment has already been loaded on board s.s“⑤”(货轮名称),which is sailingfor your port ⑥ (目的港名称)，⑦(货轮启航时间) from ⑧(装货港名称).We believethat the goods will reach you in time to meet the needs of your market and that theywill prove to be satisfactory to your customers.Please let us know the moment you have received the goods.44. 回复装运通知 Reply to Time of ShipmentMany thanks for your email telling us about ①(货物批次)for our order ②(订单编号).We really appreciate your timely arrangement.The punctual shipment will help us deal with other corresponding issuessmoothly.We expect the goods to reach us in time so that we will be able to put them to marketat a time ③(何种情形下).Thank you for your efforts and true cooperation. And weexpect you to get the ④(货物另一批次) ready for shipment concerning our order ⑤(订单编号).As soon as we get the goods, we will email to let you know.45. 催促装运 Urging ShipmentWe regret to say that we have not heard anything from you about①(希望对方办理的事宜). As you know, our contract is for ② (合同规定的装运要求).We understand there must be some particular reasons for ③(对方未解决或未处理的事宜). However, we have the right to know detailed information. And we would liketo cooperate with you to deal with this problem. Even if we did not know the reason,④(我方做出的何种让步).Please arrange the shipment as soon as possible and let us know ⑤(要对方告知的事宜).46. 回复催促装运 Reply to Urging ShipmentWe have already received your email of ①(对方邮件的日期).We feel sorry for theshipment delay, which was caused by ②(说明装运延迟的原因).It is our fault notletting you know the cause in time.In addition, because of ③(未能按时装运的另一个原因),we failed to make timelyshipment. After communication with related officials, we now have settled theproblem.The shipment of ④(产品名称和数量) under S/C ⑤(合同编号) will be arranged to goforth on board s.s.⑥(货船名称).The ship will sail from⑦(出货港口名称) on or about⑧(装运时间).We will email you immediately when the ship sets off. Thanks for your understanding and cooperation.47. 出货通知 Shipment AdviceWe are pleased to inform you that we have completed the shipment of ①(产品名称) in accordance with the stipulations set forth in ② (信用证编号). The ③(货船名称) has sailed from ④ (出货港口名称) on ⑤ (出港日期).We are attaching the following copies of shipping documents for your advance look:⑥(单据名称)⑦(票据编号).。