大学商务英语写作考试复习题
商务英语考卷(期末)
商务英语考卷(期末)一、选择题(每题1分,共5分)1. The main purpose of a business letter is to ________.A. provide detailed informationB. make a requestC. establish a personal relationshipD. All of the aboveA. IntroductionB. ConclusionC. Executive SummaryD. Bibliography3. When making a business presentation, you should________.A. speak as fast as possible to show your expertiseC. keep it simple and conciseD. focus on your own achievementsA. be vague and mysteriousC. include personal greetingsD. be written in all capital letters5. Which of the following is an example of passive voice?A. The manager approved the proposal.B. The proposal was approved the manager.C. The manager will approve the proposal.D. The proposal will be approved the manager.二、判断题(每题1分,共5分)1. Business writing always requires the use of formal language. ( )2. In a business meeting, it is acceptable to interrupt others while they are speaking. ( )3. A business plan should include a detailed financial forecast. ( )4. An elevator pitch should last for more than 5 minutes. ( )三、填空题(每题1分,共5分)1. A ________ is a written document that outlines the goals of a business and the strategies for achieving those goals.2. In a business contract, the ________ is the party that receives the product or service.四、简答题(每题2分,共10分)2. How can you effectively manage your time during a business presentation?4. Why is it important to proofread business documents?5. Describe the purpose of a SWOT analysis.五、应用题(每题2分,共10分)1. You are tasked with writing a business letter to a potential client. Outline the main sections and provide a brief description of each.2. You are preparing a business report on market trends. List three sources you would use to gather information.3. You are giving a business presentation on a new product. Describe how you would structure your presentation.5. You are creating a marketing plan for a new product. Identify three key marketing strategies you would use.六、分析题(每题5分,共10分)七、实践操作题(每题5分,共10分)八、专业设计题(每题2分,共10分)1. 设计一份商务英语课程大纲,包括课程目标、主要内容、教学方法及评估方式。
商务英语写作考试试题
商务英语写作考试试题一、选择题(共 20 题,每题 2 分)1、 When writing a business email, which of the following salutations is the most appropriate?A Dear Sir or MadamB To whom it may concernC HelloD Hi2、 Which of the following is the correct format for the date in a business letter?A 05/06/2023B 5th June, 2023C June 5, 2023D 2023/6/53、 In a business report, which section should come first?A Executive summaryB IntroductionC FindingsD Conclusions and recommendations4、 When expressing gratitude in a business letter, which phrase is more formal?A Thank you very muchB I am truly gratefulC Many thanksD I appreciate your assistance5、 What is the correct way to write a subject line in a business email?A Meeting tomorrowB About the meeting tomorrowC Meeting about tomorrowD Tomorrow's meeting6、 In a business proposal, which part should provide detailed information about the solution to the problem?A BackgroundB Proposed solutionC BenefitsD Implementation plan7、 Which of the following is a proper closing for a business letter?A Best regardsB Sincerely yoursC Kind regardsD All of the above8、 When writing a complaint letter, which tone is most appropriate?A Angry and aggressiveB Polite but firmC Casual and friendlyD Indifferent9、 What is the purpose of a cover letter?A To introduce yourself and your qualificationsB To request informationC To follow up on a previous communicationD To express gratitude10、 In a business contract, which clause is essential?A Confidentiality clauseB Force majeure clauseC Termination clauseD All of the above11、 Which of the following is an example of a buffer in a negative business message?A I understand your frustration, butB Unfortunately, we cannotC This is a difficult situation, howeverD We apologize for the inconvenience12、 When making a request in a business email, which phrase is more polite?A I need you toB Could you pleaseC You mustD I want you to13、 What is the correct structure of a business memo?A Heading, date, to, from, subject, bodyB Date, heading, to, from, subject, bodyC Heading, date, from, to, subject, bodyD Date, heading, from, to, subject, body14、 In a business presentation, which visual aid is most effective for presenting data?A GraphsB PicturesC VideosD Maps15、 Which of the following is a common mistake in business writing?A Using jargon and technical termsB Writing in a passive voiceC Failing to proofreadD All of the above16、 When writing a job advertisement, which information should be included?A Job title, duties, qualifications, salaryB Company history, mission statementC Employee benefits, working hoursD All of the above17、 What is the difference between a memo and a letter?A A memo is more formal than a letterB A memo is used for internal communication, while a letter is for externalC A memo is longer than a letterD A memo does not require a salutation or closing18、 In a business email, how many paragraphs are ideal for the main content?A 1-2B 3-4C 5-6D As many as needed19、 Which of the following is an example of a positive message in business communication?A A promotion announcementB A layoff noticeC A price increase notificationD A delay in delivery20、 What is the purpose of a minutes of meeting?A To record the decisions made and actions agreed uponB To summarize the discussion pointsC To provide a detailed account of who attended the meetingD All of the above二、填空题(共 10 题,每题 2 分)1、 The three main parts of a business letter are the __________, the body, and the closing2、 A __________ is a short written message used for internal communication within an organization3、 In a business report, the __________ section provides an overview of the report's purpose and key findings4、 When writing a business email, it's important to keep the message __________ and to the point5、 The __________ is the person or group to whom a business letter or email is addressed6、 A __________ is a formal written offer to supply goods or services at a stated price and under specified conditions7、 In business writing, using __________ language helps to ensure clarity and understanding8、 The __________ of a business email should be specific and convey the main idea of the message9、 A __________ is a detailed written plan for a project or activity10、 In a complaint letter, it's important to include specific __________ to support your complaint三、简答题(共 5 题,每题 8 分)1、 Explain the difference between formal and informal business writing2、 Describe the steps involved in writing a business proposal3、 What are the key elements of a good business email?4、 How can you ensure the clarity and accuracy of your business writing?5、 Discuss the importance of proofreading in business writing and list some common proofreading errors四、写作题(共 2 题,每题 20 分)1、 Write a business letter to a potential client introducing your company and its products or services2、 Write a business report on a problem your company has faced and the solutions you propose。
商务英语写作试题
机密★启用前大连理工大学网络教育学院大工20春《商务英语写作-精品课程》课程考试期末考试复习题☆注意事项:本复习题满分共:400分一、单项选择题(本大题共30小题,每小题2分,共60分)1.Please let us know which of our products _______.A. you are interestedB. are you interestedC. they are interestedD. you are interested in2.We ______ your name and address _______ the Chinese Embassy in Bonn.A. are learning….fromB. have learned ….fromC. have come to know….ofD. have been given ….from3.We are now enclosing a price list for all the items you _______ in your letter under reply.A. requiredB. inquired aboutC. saidD. informed4.If you are prepared to increase your ______ to 15%, we shall be pleased to purchase thecomplete stock.A. priceB. discountC. sales volumeD. cost5. A recent market survey reveals that such articles are no longer __________.A. in demandB. demandedC. on demandD. for demand6. We will do our best to _______ shipment to meet your requirements in time.A. complyB. makeC. expeditingD. arranged7. Any loss or damage noticed when the goods are delivered must be reported to the ______ at the time, otherwise he will not be responsible for it.A. consignorB. consigneeC. shipperD. carrier8. For all the remaining items the stated dates of delivery are approximate, but _______ would these dates be exceeded by more that ten days.A. in no caseB. in any caseC. by all meansD. under any circumstances9. Your failure to open the L/C in time will ________impossible for us to deliver goods within theperiod stipulated in the contract.A.make them beB. make it beC. make itD. make that be10. The stipulations in your L/C _________ not in accordance with the contract, we have to requestyou to make an amendment.A. isB. beingC. is to beD. would be11. We____ if you could give us whatever information you can in this respect.A. should appreciateB. appreciateC. appreciate itD. would appreciate it12. We _____the fact that the market is declining.A. are aware ofB. awareC. aware ofD. are aware13. Should your price _____ competitive, we will place a trial order _____you.A. is; withB. are; fromC. is; fromD. be; with14. There is steady demand here _____silk scarves of high quality.A. in B of C. for D. on15. We regret____ entertain your order for our Green Beans as we are in short supply at present.A. not able toB. are unable toC. cannotD. our inability to16. The company was slow to restructure, and its problems could carry over into another _______ profit decline in 1996.A. essentialB. substanceC. substantialD. sensatory17. The profit or loss on the disposal of ________ must be accounted for.A. a setB. an assetC. an assaultD. a resolve18. The overseas aid budget has been almost ________, from $18m to just over $10m.A. halfedB. splittedC. halfD. halved19. This profit has been resulted largely from a reduction of RMB 27 million in expenditure, ______ because of two factors.A. drawnB. reachedC. achievedD. provided20. In my opinion, he's ______ the most imaginative of all the contemporary poets.A. in allB. at bestC. for allD. by far21. It’s estimated that the company has a(an)______of 2 million US dollars and is regarded as one of the most trustworthy clients in this area.A. numberB. financeC. assetD. status22. Moreover, ______ Nikon tractors were considered more attractive in appearance; I suggestexperimenting with new designs for our next model.A. withB. sinceC. due toD. so as to23. He soon received promotion for his superiors realized that he was a man of considerable ______.A. abilityB. futureC. possibilityD. opportunity24. We would cordially like to invite Liebert Corporation that has established business relationship with us to ______ a visit to our synthetic dye production factory.A. offerB. haveC. giveD. pay25. Last year we shipped walnuts to you ______ the extent of 500metric tons.A. byB. withinC. inD. to26. Among other matters, the city council ________ more funds for additional police officers.A. authorizedB. accreditedC. empoweredD. licensed27. She said Thresher was aware of the ________ for £18.37 and had established that it belonged to another customer.A. receiveB. receiptC. receivingD. achieve28. The European Union countries were once worried that they would not have ____ supplies of petroleum.A. proficientB. efficientC. potentialD. sufficient29. The goods you delivered are below the standard we expected ______ the sample.A. fromB. toC. onD. in30. We take pleasure in ______ you a copy of our price-list.A. sendB. sendingC. sentD. to send二、填空题(本大题共25小题,每小题2分,共50分)1. 将下面五个词以适当的形式填入下面短文空格中。
大学商务英语写作考试复习题
商务英语复习题information should be contained in the first information section of a resumejob objective history and gender identificationdate informationof the following is a “6C”is the first thing to appear on a bussiness letterdate letterheadinside address attention linewriting the date on a business letter you should take care to do what sure you always put the year first before the month and dayuse only numbers in the date fieldsure you always put the month first before the date and yearout the monthmany spaces are needed between the complimentary close of a letter and the typed name of the person writing the letterD. as many as neededshould you do if you are worried that the reader of a request you are asking will not honor your requestthe letter in an indirect stylethe letter in a direct stylethem to please grant your requestforceful and demand they honor your requestwriting a letter of reply it should not beof applications are better know asapplication formon how to use a productlettersis not a background area that most likely will not be included in a cover letter A. education B. personal hobbies C. experiences informationletter of adjustment should be written in what stylea sales letter you should never ….their curiosity a great desire for you productbad about a customer a needinvitation letter can either be written by hard on paper or on a(n)…board font wind onletter should always begin with….reasons for writing it reasoningwill opening of thanksare not used for…communications instructionscommunications D. announcing policiesare used for….activities sensitive material。
英语专业 商务英语写作 试题
试卷代号:2141中央广播电视大学20**—20**学年度第一学期“开放专科”期末考试英语专业商务英语写作试题I. Complete the letters with the words given. (10 points)requests, appreciate, overdue, appoint, confidential, remain, further to, explanation,regarding, confidence(1)Dear Ms. Waif1 your letter of 26 April, I am happy to provide the information you requested2 Arnold Stevens, with the understanding that this information will be kept3 . I can recommend Mr. Stevens with every4 . He has been a stock c!erk and then a sales assistant in my store since September 1996. He has always been willing to work odd hours, including weekends and holidays, and has proven to be a hardworking and trustworthy employee.If you were to 5 Mr. Stevens to the post, we should find it very difficult to replace him. However, we 6 that it may be time for Mr. Stevens to move on. Sincerely yours(2)Dear SirWe are very much surprised that we have received no reply to the further letter we sent you on 28th July regarding the long 7 payment of $ 95.67 on your account. Our relations in the past have always been good. Even so, we cannot allow the amount to 8 unpaid indefinitely, and as we have received no replies to any of our several 9 for payment, we are now reluctantly compelled to have recourse to law, unless the amount due is paid or a satisfactory 10 received by the end of this month.Yours faithfullyⅡ. Choose the best answer for each question. (10 points)11. I am writing to find out the facts __ to your recent insurance claim.a. be relatedb. relatec. relating12. Please examine the matter and send us the __ of the missing three boxes by airparcel.a. paymentb. replacementc. adjustment13. It is essential that our suppliers __ both competitive in terms of price, andextremely reliable.a. beb. woutd bec. will be14. With regard to the loss in weight, we are enclosing a surveyor's report in order to proveto you that the loss __ only __ in transit.a. could.,'oceur h. could..,have occurredc. can".occur15. We are sorry to have to complain of the quality of the shipment of wheat, but it is far__ the sample you sent us.a. superior tob. inferior toc. prior to16. The policy __ and should reach you by the end of next month.a. is being preparedb. is being preparingc. is preparing17. __ that you no longer require our services was a great disappointment to me.a. to learnb. Learningc. Have learned18. Marityn had to leave for Mexico City;_____, she will not be available for next week'smeeting.a. consequentlyb. neverthelessc. moreover19. I am afraid customers are expected to check that goods are satisfactory on ____a. shipmentb. dispatchc. delivery20. __ your urgent need of the goods, we have decided to accept your order despite thecurrent tight supply position.a. In terms ofb. In spite ofc. In view ofIII. Match (10 points)A. In the following, 21- 25 describe the problems, and a--e give the solutions. Please match them.21. Recently, you have started to deliver later than agreed. This results in our failing to meet our own deadlines.22. Having checked with our suppliers, it is clear that they mistakenly sent us a consignment of faulty disks.23. Bale 3 doesn't appear to have been packed in waterproof material and has become very sodden in transit.24. We are willing to accept the goods sent if you are able to make a substantial reduction in the price.25. I cannot possibly use the camera you sent me because it has problems working.a. We are asking our Agents to inspect this bale, and, subject to their reports, we will replace the unsaleable part.b. I shall arrange for a replacement to be sent to you immediately, and would be grateful if you could return the faulty camera.c. I can assure you that we are currently considering switching transport company to avoid this type of error occurring again.d. With this in mind, we are more than happy to replace the faulty disks.e. We appreciate your offer to keep the goods wrongly delivered, and we are ready to allow 14% off the invoice price.B. Choose from f--j to match 26--30.26. Could you send us a price list regarding your chromium plated domestic products?27. I appreciate your advice on some problems we are experiencing with the equipment we ordered from you 3 months ago.28. Would it be possible for you to arrange for us to see your products sometime this month?29. Mr Nick Adams of Aiko Corporation has referred us to you for information concerning his standing.30. The Stenogram is efficient, dependable, timesaving and economical.f. Excessive humidity can seriously affect the operation of our equipment.g. If it is possible, we should like to arrange a demonstration by the end of this month.h. For fifty-two weeks in the year it works hard for you, without lunch breaks or holidays.i. We welcome the opportunity to report favorably on his company.j. Prices quoted are inclusive of transportation costs.Ⅳ. Rearrange the following sentences in appropriate paragraphs to compose good letters. (20points)Ⅳ-311). The reason for this is that we have recently introduced a computerized stock controlsystem, and there have been a number of "teething problems".2). A revised, correct, invoice is attached for your convenience.3). Reference is made to your letter of 27 May regarding our invoice (P5637/3).4). I hope you have not been too inconvenienced by our mistake, and that you will continueto honor us with your custom.5). Having checked with our suppliers, it appears that a mistake has been made on thisoccasion, and that you have been sent an invoice with incorrect details.6). I appreciate your bringing this matter to my attention.Ⅳ-321). This company specializes in student exchanges between Europe and Hong Kong.2). I look forward to receiving this information soon as our next large groups of students willarrive in approximately ten days.3). Could you please send me two hundred copies of your summer calendar of forthcomingcultural and educational events?4). One of my responsibilities is to arrange interesting evening activities while students are inHong Kong, and your brochures would be very useful in helping me to do this.V. Translate the following into Chinese. (10 points)33.GentlemenAs your name and address were listed in The Business, we are writing toyou with a desire to open an account with you.We are one of the leading exporters of Chinese silk goods and are enjoying an excellent reputation through fifty years' business experience. We are sure that you will be quite satisfied with our services and the excellent qualities of our goods.If you need more objective information concerning our credit, please direct all inquires to the Bank of China.We are looking forward to your early and favorable reply.Yours truly34.Dear Sir or MadamSeveral weeks ago you requested information on our line of copy machines and we were pleased to send you our brochure.Perhaps you have additional questions about the copy machines we offer. To help you make the right decision, we are enclosing a sheet that answers the most commonly askedquestions about our line.We hope these questions and answers will be helpful. If you have additional questions, please feel free to contact me.Yours trulyⅥ. Writing. (40points)35. Write a letter for the following situation.You have just received a letter pressing for overdue payment. Write a letter of payment to include the following particulars.1). Explain that payment was delayed because your accounting department made an oversight in making remittance.2). Inform the seller that the sum has been sent to him by Telegraphic Transfer today.36. Write a reply to the following letter.Dear Mr PerkinsAccording to Contract No. 192 covering 150 cases of recorder components, the shipmentis to be made in September. But yesterday our customers informed us that they needed the components urgently to fulfill the orders with their buyers, so we find ourselves under the necessity of requesting your cooperation to advance shipment to August.We can imagine the inconvenience which our request may cause you, but wedo hope our old pleasant relations ,will offset them.Thank you for your cooperation in this respect.Yours truly(hints: show your consideration, manufactures are busy and persuaded to deliver 50 cases in August and the remaining in September, ask to amend credit and confirm )中央广播电视大学20**—20**学年度第一学期“开放专科”期末考试英语专业商务英语写作试题答案及评分标准Ⅲ. Match. (10points)A. 21. c 22. d 23. a 24. e 25. bB. 26. j 27. f 28. g 29. i 30. hⅣ, Rearrange the following sentences in appropriate paragraphs to compose good letters. (20points)Ⅳ--31. para. 1:3,6 para. 2: 5,1, 2 para. 3:4 (10points)Ⅳ--32. para. 1:3 para. 2:1,4 para. 3:2 (10points)Ⅴ.Translate the following into Chinese; (10points)33.敬启者:我方在《商业》杂志上得知贵公司的名称和地址,愿与贵公司建立商贸关系,特函奉知。
大学商务英语写作考试复习题
商务英语复习题1、What information should be contained in the first information section of a resume?A、the job objectiveB、family history and gender identificationC、the dateD、contect information2、Which of the following is a “6C”?A、ColorfulnessB、ConcretenessC、ComfortabilityD、Compatibility3、What is the first thing to appear on a bussiness letter ?A、the dateB、the letterheadC、the inside addressD、the attention line4、When writing the date on a business letter you should take care to do what?A、make sure you always put the year first before the month and dayB、always use only numbers in the date fieldC、make sure you always put the month first before the date and yearD、spell out the month5、How many spaces are needed between the complimentary close of a letter and the typed name of the person writing the letter?A、3B、2C、4D、 as many as needed6、What should you do if you are worried that the reader of a request you are asking will not honor your request?A、write the letter in an indirect styleB、write the letter in a direct styleC、ask them to please grant your requestD、be forceful and demand they honor your request7、When writing a letter of reply it should not beA、promptB、directC、elaborateD、accurate8、Letters of applications are better know asA、an application formB、directions on how to use a productC、memorandumsD、cover letters9、What is not a background area that most likely will not be included in a cover letter?A、 educationB、 personal hobbiesC、 experiencesD、personal information10、A letter of adjustment should be written in what style ?A、indirectB、directC、orderlyD、induction11、In a sales letter you should never …、A、inspire their curiosityB、create a great desire for you productC、talk bad about a customerD、create a need12、An invitation letter can either be written by hard on paper or on a(n)…A、cardB、envelopeC、bulletin boardD、store font wind on13、Thank-you letter should always begin with…、A、the reasons for writing itB、inductive reasoningC、good will openingD、statement of thanks14、Memos are not used for…A、internal communicationsB、employee instructionsC、external communicationsD、 announcing policies15、Minutes are used for…、A、invitationsB、group activitiesC、relay sensitive materialD、meetings。
商务英语复习题及答案
商务英语复习题及答案一、选择题1. What does "B2B" stand for in the context of business?A. Business to BusinessB. Business to ConsumerC. Business to GovernmentD. Business to Industry答案:A2. Which of the following is NOT a common payment term in international trade?A. FOB (Free On Board)B. CIF (Cost, Insurance and Freight)C. DDP (Delivered Duty Paid)D. COD (Cash on Delivery)答案:D3. In a business negotiation, what does "NR" mean?A. Not ReceivedB. Not ReadyC. Not RespondedD. Non-Renewable答案:C二、填空题4. When addressing a formal business letter, it is appropriate to use the title "_______" before the person's name.答案:Dear Sir/Madam5. The abbreviation "ETA" in logistics stands for "_______". 答案:Estimated Time of Arrival6. In a business proposal, the section that outlines the benefits of the proposed solution is called "_______".答案:Benefits三、阅读理解Read the following passage and answer the questions:In today's globalized economy, companies are increasingly looking for ways to expand their markets and reach new customers. One effective strategy is to engage in cross-border e-commerce, which allows businesses to sell their products and services online to customers in different countries. This approach not only opens up new revenue streams but also helps to build brand awareness on a global scale.7. What is the main advantage of cross-border e-commerce mentioned in the passage?答案:It allows businesses to sell their products and services online to customers in different countries.8. What is another benefit of engaging in cross-border e-commerce?答案:It helps to build brand awareness on a global scale.四、翻译题9. 将下列句子从英文翻译成中文:"The company is seeking to diversify its product line to appeal to a broader customer base."答案:该公司正寻求多样化其产品线,以吸引更广泛的客户群。
商务英语与商务写作考试 选择题 56题
1. 在商务电子邮件中,以下哪项是最不恰当的问候语?A. Dear Sir/MadamB. Hello TeamC. GreetingsD. Hey you2. 在撰写商务报告时,以下哪项是最重要的部分?A. 引言B. 结论C. 目录D. 附录3. 以下哪项是商务会议中有效的开场白?A. "Let's get started, shall we?"B. "I don't have much time, so let's hurry up."C. "Who's next on the agenda?"D. "Can everyone hear me?"4. 在商务谈判中,以下哪项是最不恰当的表达?A. "I understand your point of view."B. "That's not going to work for us."C. "I don't agree with you at all."D. "Let's find a compromise."5. 在商务信函中,以下哪项是最恰当的结束语?A. "Looking forward to your reply."B. "Don't forget to respond."C. "Hurry up and answer."D. "I'll be waiting impatiently."6. 在商务演讲中,以下哪项是最有效的结尾方式?A. 重复开场白B. 提出一个引人深思的问题C. 快速结束并离开D. 感谢听众但不提供联系方式7. 在商务写作中,以下哪项是最不恰当的语气?A. 正式B. 友好C. 命令式D. 专业8. 在商务沟通中,以下哪项是最有效的倾听技巧?A. 打断对方B. 重复对方的话C. 看手机D. 快速回答9. 在商务提案中,以下哪项是最重要的部分?A. 预算B. 执行计划C. 公司介绍D. 市场分析10. 在商务会议中,以下哪项是最不恰当的行为?A. 准时到达B. 关闭手机C. 打瞌睡D. 做笔记11. 在商务电子邮件中,以下哪项是最恰当的主题行?A. "Urgent"B. "Meeting"C. "Hello"D. "No subject"12. 在商务写作中,以下哪项是最不恰当的格式?A. 使用项目符号B. 使用大写字母C. 使用表格D. 使用图表13. 在商务谈判中,以下哪项是最有效的策略?A. 坚持己见B. 寻求共同点C. 拒绝妥协D. 威胁对方14. 在商务报告中,以下哪项是最不重要的部分?A. 数据分析B. 个人意见C. 结论D. 建议15. 在商务演讲中,以下哪项是最不恰当的表达?A. "Thank you for your attention."B. "I hope you enjoyed my presentation."C. "That's all, folks."D. "I don't have time for questions."16. 在商务写作中,以下哪项是最不恰当的词汇?A. "Therefore"B. "Obviously"C. "However"D. "Moreover"17. 在商务沟通中,以下哪项是最不恰当的态度?A. 尊重B. 合作C. 傲慢D. 耐心18. 在商务提案中,以下哪项是最不重要的部分?A. 项目目标B. 团队介绍C. 风险评估D. 时间表19. 在商务会议中,以下哪项是最不恰当的提问方式?A. "Can you clarify this point?"B. "Why are you saying that?"C. "Is this the best option?"D. "Do you have any questions?"20. 在商务电子邮件中,以下哪项是最不恰当的附件格式?A. PDFB. WordC. ExcelD. JPG21. 在商务写作中,以下哪项是最不恰当的段落结构?A. 主题句-支持句-结论句B. 结论句-主题句-支持句C. 支持句-主题句-结论句D. 主题句-结论句-支持句22. 在商务谈判中,以下哪项是最不恰当的策略?A. 提出合理的要求B. 使用威胁C. 寻求双赢的解决方案D. 保持冷静23. 在商务报告中,以下哪项是最不重要的部分?A. 引言B. 方法论C. 个人感受D. 数据分析24. 在商务演讲中,以下哪项是最不恰当的表达?A. "Let's move on to the next point."B. "I think we've covered everything."C. "I'm not sure about this."D. "Thank you for your time."25. 在商务写作中,以下哪项是最不恰当的语气?A. 正式B. 友好C. 命令式D. 专业26. 在商务沟通中,以下哪项是最不恰当的倾听技巧?A. 打断对方B. 重复对方的话C. 看手机D. 快速回答27. 在商务提案中,以下哪项是最不重要的部分?A. 预算B. 执行计划C. 公司介绍D. 市场分析28. 在商务会议中,以下哪项是最不恰当的行为?A. 准时到达B. 关闭手机C. 打瞌睡D. 做笔记29. 在商务电子邮件中,以下哪项是最不恰当的主题行?A. "Urgent"B. "Meeting"C. "Hello"D. "No subject"30. 在商务写作中,以下哪项是最不恰当的格式?A. 使用项目符号B. 使用大写字母C. 使用表格D. 使用图表31. 在商务谈判中,以下哪项是最不恰当的策略?A. 坚持己见B. 寻求共同点C. 拒绝妥协D. 威胁对方32. 在商务报告中,以下哪项是最不重要的部分?A. 数据分析B. 个人意见C. 结论D. 建议33. 在商务演讲中,以下哪项是最不恰当的表达?A. "Thank you for your attention."B. "I hope you enjoyed my presentation."C. "That's all, folks."D. "I don't have time for questions."34. 在商务写作中,以下哪项是最不恰当的词汇?A. "Therefore"B. "Obviously"C. "However"D. "Moreover"35. 在商务沟通中,以下哪项是最不恰当的态度?A. 尊重B. 合作C. 傲慢D. 耐心36. 在商务提案中,以下哪项是最不重要的部分?A. 项目目标B. 团队介绍C. 风险评估D. 时间表37. 在商务会议中,以下哪项是最不恰当的提问方式?A. "Can you clarify this point?"B. "Why are you saying that?"C. "Is this the best option?"D. "Do you have any questions?"38. 在商务电子邮件中,以下哪项是最不恰当的附件格式?A. PDFB. WordC. ExcelD. JPG39. 在商务写作中,以下哪项是最不恰当的段落结构?A. 主题句-支持句-结论句B. 结论句-主题句-支持句C. 支持句-主题句-结论句D. 主题句-结论句-支持句40. 在商务谈判中,以下哪项是最不恰当的策略?A. 提出合理的要求B. 使用威胁C. 寻求双赢的解决方案D. 保持冷静41. 在商务报告中,以下哪项是最不重要的部分?A. 引言B. 方法论C. 个人感受D. 数据分析42. 在商务演讲中,以下哪项是最不恰当的表达?A. "Let's move on to the next point."B. "I think we've covered everything."C. "I'm not sure about this."D. "Thank you for your time."43. 在商务写作中,以下哪项是最不恰当的语气?A. 正式B. 友好C. 命令式D. 专业44. 在商务沟通中,以下哪项是最不恰当的倾听技巧?A. 打断对方B. 重复对方的话C. 看手机D. 快速回答45. 在商务提案中,以下哪项是最不重要的部分?A. 预算B. 执行计划C. 公司介绍D. 市场分析46. 在商务会议中,以下哪项是最不恰当的行为?A. 准时到达B. 关闭手机C. 打瞌睡D. 做笔记47. 在商务电子邮件中,以下哪项是最不恰当的主题行?A. "Urgent"B. "Meeting"C. "Hello"D. "No subject"48. 在商务写作中,以下哪项是最不恰当的格式?A. 使用项目符号B. 使用大写字母C. 使用表格D. 使用图表49. 在商务谈判中,以下哪项是最不恰当的策略?A. 坚持己见B. 寻求共同点C. 拒绝妥协D. 威胁对方50. 在商务报告中,以下哪项是最不重要的部分?A. 数据分析B. 个人意见C. 结论D. 建议51. 在商务演讲中,以下哪项是最不恰当的表达?A. "Thank you for your attention."B. "I hope you enjoyed my presentation."C. "That's all, folks."D. "I don't have time for questions."52. 在商务写作中,以下哪项是最不恰当的词汇?A. "Therefore"B. "Obviously"C. "However"D. "Moreover"53. 在商务沟通中,以下哪项是最不恰当的态度?A. 尊重B. 合作C. 傲慢D. 耐心54. 在商务提案中,以下哪项是最不重要的部分?A. 项目目标B. 团队介绍C. 风险评估D. 时间表55. 在商务会议中,以下哪项是最不恰当的提问方式?A. "Can you clarify this point?"B. "Why are you saying that?"C. "Is this the best option?"D. "Do you have any questions?"56. 在商务电子邮件中,以下哪项是最不恰当的附件格式?A. PDFB. WordC. ExcelD. JPG答案:1. D2. A3. A4. C5. A6. B7. C8. B9. B10. C11. B12. B13. B14. B15. D16. B17. C18. B19. B20. D21. B22. B23. C24. C25. C26. A27. C28. C29. D30. B31. D32. B33. D34. B35. C36. B37. B38. D39. B40. B41. C42. C43. C44. A45. C46. C47. D48. B49. D50. B51. D52. B53. C54. B55. B56. D。
大学商务英语试题及答案
大学商务英语试题及答案一、选择题(每题2分,共20分)1. The term "B2B" refers to:A. Business to BusinessB. Business to ConsumerC. Consumer to ConsumerD. None of the above答案:A2. Which of the following is not a function of a marketing mix?A. ProductB. PlaceC. PriceD. Profit答案:D3. In international trade, a Letter of Credit (L/C) is used to:A. Secure paymentB. Reduce costsC. Increase salesD. Promote products答案:A4. What is the meaning of "FOB" in shipping terms?A. Free on BoardB. Freight on BoardC. Full of BeliefD. First of Business答案:A5. The process of negotiating a contract is known as:A. ContractingB. ContractualizationC. Contracting outD. None of the above答案:B6. Which of the following is a type of business agreement?A. Memorandum of Understanding (MOU)B. Memorandum of Disagreement (MOD)C. Memorandum of Non-Compliance (MNC)D. Memorandum of Agreement (MOA)答案:A7. The acronym "ROI" stands for:A. Return on InvestmentB. Risk of InvestmentC. Rate of InterestD. Regulation of Industry答案:A8. What is the role of a "wholesaler" in the supply chain?A. They sell products directly to consumersB. They buy products in bulk and sell them to retailersC. They manufacture productsD. They provide raw materials for production答案:B9. The term "SWOT analysis" refers to:A. Strengths, Weaknesses, Opportunities, ThreatsB. Skills, Workforce, Opportunities, TechnologyC. Systems, Workflows, Operations, TechnologyD. None of the above答案:A10. In business, "due diligence" is the process of:A. Paying taxesB. Conducting a thorough investigationC. Preparing financial statementsD. Hiring new employees答案:B二、填空题(每空1分,共10分)1. The four Ps of marketing are Product, Price, ______, and Promotion.答案:Place2. A ______ is a document that outlines the terms andconditions of a business agreement.答案:Contract3. The acronym "BOPIS" stands for Buy Online, Pick up In-Store, which is a strategy used by retailers to enhance the ______ experience.答案:Customer4. In business, a "________" is a situation where a company has more liabilities than assets.答案:Insolvency5. The process of identifying and analyzing the target market is known as ______.答案:Market Segmentation6. A "________" is a financial statement that provides a snapshot of a company's financial position at a specific point in time.答案:Balance Sheet7. The term "________" refers to the process of identifying, anticipating, and assessing risks in a business.答案:Risk Management8. A "________" is a type of financial instrument that represents ownership in a company.答案:Stock9. The "________" is a measure of the value of goods and services produced by an economy over a specific time period.答案:Gross Domestic Product (GDP)10. A "________" is a form of indirect taxation levied on the sale of goods and services.答案:Value Added Tax (VAT)三、简答题(每题5分,共20分)1. What are the key elements of a business plan?答案:A business plan typically includes an executive summary, company description, market analysis, organization and management structure, product or service line, marketing and sales strategy, funding request, and financial projections.2. Explain the concept of "branding" in business.答案:Branding is the process of creating a unique name, symbol, or design that identifies and differentiates a company's products or services from those of other competitors. It aims to create a lasting impression in the minds of consumers and establish a strong brand identity.3. What is the purpose of a SWOT analysis in business strategy?答案:A SWOT analysis helps a business to identify its Strengths, Weaknesses, Opportunities, and Threats. It is used to assess the internal and external factors that can。
商务英语写作试题及参考答案
商务英语写作试题及参考答案1 / 4期末考试试卷出卷老师***** 商务英语写作I. Complete the letters with the words give n. Change the word forms where n ecessary. (10poi nts)popular inquiry, hire, volume, assign, instead of, recommend,cooperation,responsible, branch(1) Dear SirOwi ng to the large in crease in the __ 1 __ o f our trade with this coun try, we have decided to ope n a(n) ___ 2 ___ here,with Mr. Jackie Black as man ager. The new branch will ope n on1 July and from that date all orders and ___ 3 ___ should be sent to Mr. Black at the above address, __ 4 __ to our London office.We take this opport un ity to express our tha nks for your __ 5 ___ i n the past. We hope the new arrangements will lead to even better results.Yours faithfully(2)Dear SirThis letter is to ___ 6 _ Tim Steve n as an outsta nding salespers on.I have known and worked with Tim for more than three years. He is a highly __7 ___and creative in dividual. Form the day he came to work for us, he was a welcome member of our sales team. He willi ngly un dertook any task _ 8 ___ t o him, whether it invo Ived direct sales or not, and his en thusiastic manner made him __ 9 __ with all our customers.I am sorry to lose Tim, but his educational plans call for him to move outside oulr citybelieve anyone who __ 10 ___ h im will be truly fortun ate.Yours sin cerelyII. Choose the best an swer for each questi on. (10 poin ts)11. After check ing thegoodsaga in styour inv oice, we discovereda con siderabl^hortage number.A. ofB. inC. for12. As soon as we receivethe signedform, we will add your name to the list of people s nowshoveli ng.A. requiri ngB. requireC. required13. The report is to be _______ t o the Directors as soon as possible.A. preparedB. promotedC. prese nted14. I am glad that I feel quite ______ for the positi on you advertised.A. qualify ingB. qualifiedC. qualificati on试卷********* 学院2015学年度第1学期15. We recommended _______ a small quantity for trial.A. to buyB. you boughtC. buying16. ___ the qual,it y ou must assure that we would get the goods produced in 2004.A. In regard toB. Due toC. In view of17. ______ we appreciate your cooperation in giving us the information about your market, we regret that we are unable to reduce our price to the level you indicated.A. DespiteB. SinceC. While18. We shall appreciate it if you will effect shipment as soon as possible, thus ______ ourbuyers to catch the brisk demand at the beginning of the season.A. enableB. enablingC. enables19. I am writing _____ your advertisement for the position of Conference Manager..A. in view of B. in reply of C. in response to20. I will phone you next week after you _____ a chance to go over the material.A. have hadB. hadC. had had川Match (10 points)(一) In the following, 21-25 describe the problems, and a-e give the solutions. Please match them.21. The printed shirting clearly does not match the samples you left with us.22. The bottom corner of the suitcase is broken.23. We regret to inform you that the above invoice containsa mistake.24. The color of the goods shipped by you is different form what we need.25. We only received 80 cartons instead of 95 cartons.a) We think a little difference in color between them is unavoidable.b) It seems that some of the materials escaped the examination we normally give to all materials.c) We doubt the shortage happened due to losses or pilferage.d) No commercially made suitcase can withstand an impact of this kind.e) We have checkedwith our accountingdepartmentand found that the figure was wrong.(二) Choose from f-j to match 26-30.26. Herewith pleasefind encloseda check for US$5,000 inpayment of your invoiceNo.2771.27. We take the liberty of writing to you with a view to building up business relations with your firm.28. To step up trade between us, we trust you would allow usa higher rate of discount with your firm.29. Are your valuables protected from burglary?30. Since this is our first order, we hope you will doeverything possibleto ensure punctual shipment.f) Our lines are mainly textiles and handicrafts.g) We are now pleased to send you our official receipt.h) Let us here at Home Safe, Inf. help you make sure your family and home are fully protected.i) We assure you that we shall effect shipment on the specified date in your order.J) Since this is our first transaction with you, we decide, as an exception, to cut the price by 2%.V. Tran slate the followi ng into Chin ese (10 poi nts)33.Dear Sir or MadamThrough the courtesy of the Commercial Counselor of your Embassy in London, we come to know your name and address. Also we are informed that you are a prospective buyer of Chinese Cotton Piece Goods. As this item falls within the scope of our business activities, we shall be pleased to enter into business relations with you.We enclosea brochureand a pricelist to acquaint you with our commoditiesnow available for export. Quotations and samples will be airmailed to you upon receipt of your specific inquiry.Your favorable reply will be highly appreciated.Yours faithfullyW. Choice what figures of sppech are used in the follow ing senten ce. (10po in ts)Metonymy (转喻)personification (拟人)metaphor (暗喻)simile (明喻)alliteration (头韵)1 we all know he is a fox.2the trees cried in the cold strong wind3she is loving and loveable lady4Her kiss is as sweet as honey5 She was so thirsty that she drank several cupsVII Writing. (20 points)34.Write a letter for the following situation.Your friend has invited you to her birthday party in the evening. Bu'tvyeoucaught a ver bad cold. Write a note to say you are sorry and wish them a good time商务英语写作答案1 volume2 branch3 inquire4 instead of5Cooperation6recommend7 responsible8 arrange9 popular10 hire 选择1-5 A A C B A 6-10 B C BC A3 / 4(靳翳)A LU A UO^IAI 9(傅论)uoqai印川%(YW)uoiieoijiuosjad 乙(靳翱)」oiidegiiu捏刼roe M-6S [-82 kZS 0-92□-9S E 陀e-es p-ss q-LS。
英语商务信函写作30题
英语商务信函写作30题1. In a business letter, which of the following greetings is the most appropriate?A. Dear FriendB. Dear Sir or MadamC. HelloD. Hi答案:B。
在商务信函中,“Dear Sir or Madam”是一种常见且较为正式、通用的开头问候语。
选项A“Dear Friend”过于随意,不适合商务场合。
选项C“Hello”和选项D“Hi”都太过口语化,不够正式。
2. When starting a business letter to a specific person whose name you know, which greeting should you use?A. To whom it may concernB. Dear SirC. Dear Mr. SmithD. Hello Mr. Smith答案:C。
当知道对方姓名时,应使用“Dear Mr. Smith”这种具体的称呼。
选项A“To whom it may concern”用于不知道收信人具体姓名的情况。
选项B“Dear Sir”不够具体。
选项D“Hello Mr. Smith”不够正式。
3. In a formal business letter, the greeting should be followed by:A. A commaB. A colonC. A semicolonD. A dash答案:A。
在正式商务信函中,问候语后应接逗号。
4. Which of the following is the correct format for the date in a business letter?A. 24th August 2024B. 24 August, 2024C. August 24, 2024D. 2024, August 24答案:C。
商务英语考试题库和答案
商务英语考试题库和答案一、选择题(每题2分,共20分)1. Which of the following is the most appropriate way to address a business letter?A. Dear Mr. SmithB. Hello SmithC. Hi thereD. Hey buddy答案:A2. In a business negotiation, which of the following statements is considered impolite?A. I appreciate your understanding of our situation.B. I'm afraid I can't agree with your proposal.C. We'd like to discuss the terms of the contract further.D. You're wrong, and I'll tell you why.答案:D3. What is the best way to conclude a business email?A. Best regardsB. Yours sincerelyC. Yours faithfullyD. See you later答案:A4. Which of the following is not a typical section of a business report?A. Executive SummaryB. Table of ContentsC. IntroductionD. Sales Forecast答案:D5. When should you use the term "P/L" in a business context?A. When discussing profit and lossB. When discussing product listingsC. When discussing project leadersD. When discussing payment limits答案:A6. What is the meaning of the abbreviation "B2B" in business?A. Business to BusinessB. Business to ConsumerC. Business to GovernmentD. Business to Industry答案:A7. Which of the following is the correct way to express a percentage increase in a business context?A. The sales increased by 20%.B. The sales increased by twenty percent.C. The sales increased by 20 percentage points.D. The sales increased by 20 percents.答案:A8. What is the purpose of a SWOT analysis in business?A. To identify strengths, weaknesses, opportunities, and threatsB. To analyze the financial statementsC. To evaluate the company's market shareD. To forecast future sales trends答案:A9. In a business meeting, which of the following actions is considered unprofessional?A. Arriving on timeB. Taking detailed notesC. Interrupting others frequentlyD. Asking clarifying questions答案:C10. What is the meaning of the term "ROI" in business?A. Return on InvestmentB. Return on InnovationC. Return on InformationD. Return on Importance答案:A二、填空题(每题2分,共20分)11. When writing a business proposal, it is important to include a(n) ________ that outlines the main points of the proposal.答案:Executive Summary12. In business communication, "N/A" stands for ________.答案:Not Applicable13. A business ________ is a document that outlines the financial goals and strategies of a company.答案:Budget14. The ________ is the part of a business report where you present your findings and analysis.答案:Body15. In a business context, "Q1" refers to the first ________ of the year.答案:Quarter16. When discussing a business deal, "T&Cs" stands for ________.答案:Terms and Conditions17. A ________ is a type of business document that provides a detailed description of a product or service.答案:Specification18. In business, "FYI" is an abbreviation for ________.答案:For Your Information19. A ________ is a financial statement that shows a company's assets, liabilities, and equity at a specific point in time.答案:Balance Sheet20. The ________ is the part of a business report where you summarize the main points and make recommendations.答案:Conclusion三、阅读理解题(每题3分,共15分)阅读以下商务邮件,并回答问题。
《商务英语写作》考试试卷(5)
《商务英语写作》考试试卷(5)《商务英语写作》考试试卷(5)Ⅰ.Fill in the blanks with appropriate words:(每小题1分,共25%)1.We have established an irrevocable letter of credit______ your favor with the Bank of China,Guandong.2.We are glad to enter ______ business relations with your corporation.3.We are awaiting your revised draft keen interest.4.Our foreign trade policy is based ______equality and mutual benefit.5.We shall book a trial order with you,______ goods are competitive in price and of good quality.6.As we are heavily committed, we are sorry that we are not in a ______ to accept new orders.7.We prefer payment by D/P ______ draft at 60-day's sight.8.Your quotation happens to be exactly the same______ we have received from Australia.9.We hereby register a claim with you____ the basis of here, we can obtain a number of orders foryou.10.Since we are well connected ______the department stores here, we can obtain a number of ordersfor you.11._____ you know, this is a popular brand, which can see easily in our market.12.We hope that you will look______ the cause of the defective goods.13.There is no question______ getting the necessary import license from our authorities.14.Please take the necessary steps ______delay.15.Your immediate reply should reach us not later ____ the end of this month.16.If the first shipment is satisfactory, we can______ with you some repeat orders.17.We hope this unfortunate incident will not affect the friendly relations ______ us.18.Please cable us as soon as ______,giving us all necessary information.19.We wish to acknowledge receipt of your letter of March 15,______ reached us yesterday.20.In view of the long-stinging business relations ______ us, we wish to settles this disputeamicably.21.Risks other______ All Risks and War Risk can be covered if the extra premium should be borneby the buyer.22.Please do everything necessary ______ as to enable us to send you the relevant documents at anearly date.23.We trust the mentioned shipment will reach you ______ sound condition.24.As to chemical products we are well connected _____ the major producers in America.25.We are glad that in the past few years,______ joint efforts, have greatly promoted both businessand friendship.Ⅱ.Choose the best answer:(每小题1分,共20%)1.We look forward to a trial order.A.Receiving B. receive from you C.receipt D.receipt your2.We some brochures to illustrate the products we manufactured.A.enclose to you B.enclose you C.enclose D.Enclose you3.If you will send us a catalog by air, we shall very much.A.appreciate B.appreciating C.appreciation D.Appreciate it4.We would like to take this to establish business relations with you.A.step B.opportunity C.advantage D.Opening5.The shipment time is June or July at our and the goods will be shipped in oneA.option,lot B.option,consignmentC.choice shipment D.decision,cargo6.The first shipment of pens has turned out to the of the of our customersA.satisfy B.satisfied C.satisfaction D.Satisfactory7.I want to acquaint myself the supply position of steel products.A.of B.with C.for D.About8.As it only a smal1 quantity,we hope you will have no difficulty in settling this matter.A.involves B.involved C.has involved D.may have involved9.In case the said goods are not available stock. Please keep us informed at all early date.A.i n B.by C.from D.Out of10.It is the usual practice here that shirts are packed cartonand l0 cartons strongseaworthy wooden case.A.in,in B .in,to C.to,in D.to,to11.You can find for black tea here.A.a ready market B.most popular C.great popularity D.Selling fast12.We are glad that We have an agreement on this matterA.come B.got C.reached D.Arrived13.We cannot see any possibility of business your price is too highA.since B.while C. thought D.that14.we have made that we would accept D/P terms for your future orders.A.clear B.it clear C.that clear D.it is clear15.we would make you the following offer,subject to your reply us not later thanNovember 25.A.reach B.reaching C.reaches D.Being reached16.Please to let us have your offer as soon as possible.A.do the best B.Do your best C. make the best D. Make your best17.we assure you of our ful1 in executing the contract.A.cooperation B.attention C.Intention D.Appreciation18.our S/C No.301,we wish to say that the goods will be shipped by Oct.10.A.With reference to B.Refer to C.Referring D.With refer to19.After inspection of the shipment,we found 5 casesA.missing B.1osing C.missed D.Lost20.your letter of March 5,we are pleased to inform you thatthe L/C has been received.A.Replying to B.Replying for C.Replied to D.Replied for Ⅲ.Translate the following sentences into Chinese:(每小题2分,共20%)1.we regret that your counter-offer is not acceptable to us as the price we quoted is quite realistic.2.samples and quotations at favorable prices will be immediately sent to you upon receipt of yourspecific enquiry.3.we desire some sample of your products in order to acquaint ourselves with the material andworkmanship before we place a large order with you.4.with regard to our order for 600 sets “Butterfly” Brand sewing Machines,We have alreadyreceived your Sales Contract No.5678.5.As the goods under Contract No. 1986 are now ready for shipment、please rush your L/C withthe least possible delay6.We might add here that,owing to heavy demand,our offer remains firm until December 20 andthat there is little likelihood of the goods remaining unsold once this particular offer has lapsed.7.We are lodging a claim on the shipment ex S/S “East Wind” for short delivery.8.We wish to call your attention to the validity of the L/C since there is no possibility of L/Cextension.9.We confirm having cabled you an offer of 30 metric tons walnut meat at RMB 21,860 Yuan permetric ton CIF European Main Ports for November shipment.10.It will be appreciated if you will immediately let us have your firm offer for machine tools,preferably by cable.Ⅳ Translate the following sentences into English:(每题3分,共15%)1.按照你方要求,兹另邮寄中国棉布的样本二份.2.制造厂接订货太多,我们只能答应3月份装船.3.兹随函退回销售合同一份,该合同我们已经会签.4.你方必须降价2%,否则没有成交的可能.5.如果没有你的明确,指示,我们将按一般惯例投保水渍险和战争险.V. Write a business letter in English: (20%)来信收悉,在收到你公司信件之后,我们立即与制造厂取得联系,催促他们赶快交货.因为他们迟尺不复,装船期不能肯定,我们在上个月没有答复你方的信件,深为抱歉.经过再三努力,已商定装“东风”轮,预计本月二十四日左右开航.装货完毕,当即电告装运通知.。
商务英语写作-考试题目
A Revision of Knowledge of Business English WritingFor Classes 111.Business letters have standard parts, including ____, ______________, _______, ____, ____________,and _________. There are other elements that may be found in letters. They are __________, thereturn/sender's _______, the __________ line, the __________, __________ notation, ______ notation, and ____________.2.Business letters may be presented in the ________ form, ______ form, or ______ form. The____________ form layout is the most widely used method of display for business documents.3.Most businesses in the world tend to use a ______ approach to send positive or neutral messages. Adirect approach means that we begin by stating exactly what the letter is about. Bad news letters start with an _______ approach, which includes elements which help to lessen the impact. First of all we do not normally start with the bad news.4.Memos, including memos sent through email, are ______, _______ means of communication ______ anorganization. They are simple because they usually omit the ________ of the expensive letterhead, inside address, salutation, complimentary close, and signature block, which are commonly used in business letters. They are efficient because their simple and __________ conveys quickly what the writer wants to say to the reader.5.Memos contain two parts: the ________ and the _________.6.Memo headings are usually consisted of four lines: ____:/ __:/ ____: /________:/7.Most memo messages are composed of three parts: (1) an ______ that gives the main idea of themessage, (2) a _____ that elaborates the main idea, and(3) a _______.8.In the memo opening part start a memo with a quick introduction of the message by restating, oremphasizing the ________ of the message once again.9.The body of memos supplies the ______, ______, or ________ that support the main idea.10.A business meeting notice involves determining the ________ of the meeting and deciding its__________, ____, and ____. The second is to inform all the participants of this information in advance, so that they could understand what role they would be in the meeting, read all the papers related to the issue, think about what they would say during the meeting, and expect what result would be achieved.11.The agenda, a _____ ______ for a meeting, is an important document to help the meeting run smoothly.It contains a list of ______ to be discussed in the meeting, the ______ of the person responsible for the topic, and the approximated amount of ____ for each topic. Chinese students often get confused between the words agenda and schedule. The former is a list of the subjects to be discussed at a meeting and the latter shows the times when and event starts and ends. Another word to be mentioned, ___________, isa plan for the places to go.12.The format of the agenda of a formal meeting consists of title date of the meeting, and the four columnsindicating ____time__________, _____order_______, ______event______, ______responsibleperson____________.13. Business reports can mainl be classified by content: ________, ________, ________ reports; or by function: _________, _____________ reports.13.The organization and components of a formal report depend on the type and the length of the report andthe requirements of your readers. However, a typical formal report includes three parts: ________ parts, _____, and ___________ parts.14.The prefatory part is composed of the _____, ________ page, letter of ________ and letter of _______,letter of ________, executive _______, table of ________, and list of ________.15.A business plan is a written proposal that allows potential supporters to evaluate ideas for a ___ ___________. It is often written for financial institutions, consulting firms, or business partners to seek________, ________, or _______.16.A business plan differs from a business propasal in that the former is created for the purpose of_______________, while the latter is for various purposes, such as ________________, selling a new product, adopting a new production method, or purchasing new equipment.17.The body of a business plan comprises: _____________; Market _______ and ________; The_________; __________.18.The corporate annual report is a _______ ________ document that companies publish annually in_______ newspapers and filed at relevant ______ ______. Increasingly, it is made available on the company’s ___ ____.19.Despite some differences, the annual report typically falls into six major sections: ________ _______,________’s Statement to the shareholders, Chief Executive’s ________, ________’s Report, ______ ________, and _______ of Directors.20.The press release is a type of ___________ writing companies and organizations usually produce toannounce to the _______ their new _______ or _______, special ______ of the companies ororganizations, management _______, or ___________ of social action or cultural programs.21.The press release is usually typed on letterheaded paper. The its layout falls into five components, suchas ______ ____, ________, _____, ______ and General _____.1.Business letters have standard parts, including date, inside address, salutation, body, complimentaryclose, and signature. There are other elements that may be found in letters. They are reference, the return/sender's address, the attention line, the subject line, enclosure notation, copy notation, andpostscript. The sample below presents the standard and optional parts of business letters.2.Business letters may be presented in the full block form, indented form, or mixed form. The full blockform layout is the most widely used method of display for business documents. The sample letter in the sample business letter is in full block form.3.Most businesses in the world tend to use a direct approach to send positive or neutral messages. A directapproach meands that we begin by stating exactly what the letter is about. Bad news letters start with an indirect approach, which includes elements which help to lessen the impact. First of all we do notnormally start wiht the bad news.4.Memos, including memos sent through email, are simole, efficient means of communication within anorganization. They are simple because they usually omit the formality of the expensive letterhead, inside address, salutation, complimentary close, and signature block, which are commonly used in business letters. They are efficient because their simple and direct composition conveys quickly what the writer wants to say to the reader。
商务英语写作复习资料习题
商务英语写作复习资料习题商务英语写作复习资料Ⅰ. Choose the Best Answer.1. We ______ be glad if you could send us samples and quotations. A. shall C. should A. acceptanceB. will D. could B. accepted2. If you find our price ______, please send us an email for our final confirmation. C. accepting D. acceptable3. By joint efforts we can _____ both friendship and business. A. increase B. promote C. expand D. extend4. The sugar was dispatched two weeks ago and __________ you by now.A. should have reachedB. should reachC. have reachedD. reach5. We wish to establish direct business relations __________ you. A. for B. with C. from D. to6. Please send us your ___________catalogue together with samples you can let us have.A. illustrateB. illustratedC. illustratingD. illustration7. We shall appreciate it if you will see to it that amendment is cabled _________ delay.A. inB. out ofC. withinD. without 8. We are unable to _______ with your request in your letter of Jan. 31, 2002. A. compose B. confirm C. conform D. comply9. We offer these goods subject ___________their being unsold on receipt of your order.A. inB. withC. onD. to10. _________, we are interested in building business trade relations throughout the world.A. As your requestB. For your confirmationC. You informedD. For your information11. _______ you can reduce your quotations, we shall have to buy elsewhere. A. Before C. Seeing thatB. After D. Unless12. We are not in a position to supply you, as the goods are _______.A. without stock C. out of stock A. in a good condition C. in good condition A. upon receipt of C. receive A. marketB. outside in stock D. no stockB. in good conditions D. in the good condition B. in receipt of D. to receive B. order13. The goods under Contract NO. 3617 left here _______.14. We are ______ your letter of January 8 and will duly act on your instruction.15. Our best quality products will find a ready ______ in your area.C. customerD. consignment 16. Could you make us a firm offer_____________ shoes? A. of B. for C. off D. at17. We _____ you for the special offer you send us. A. thank B. appreciateC. be gratefulD. thankful18. We are looking forward to _____ your L/C for Order No 123. A. receiveB. receivingC. be receivedD. be receiving19.As it involves only a small _____, we hope you will have no difficulty on promotion.A. qualityB. figureC. quantityD. number20. The stipulations in the relevant L/C should strictly __________ the terms set force in our Sales Confirmation. A. in conformity with C. conform toB. in accordance with D. conform with21. We will forward all the necessary information of the item mentioned above ____ receipt of your specific inquiry. A. at B. of C. upon D. for 22. We offer these goods subject ___________their being unsold on receipt of your order.A. inB. withC. onD. to23 Will you please send us your catalogue together ______ a detailed offer? A with B to C of D for24 We are well acquainted ________ the market conditions in Southeast Asia. A. of B. with C. for D. in25. When submitting our quotation, we suggested that the relevant L/C ___________as early as possible. A. be established B. establishes C. is established D. would be established26. As you failed to make delivery in time, we have no choice ___________ our order with you.A. but to cancelB. but cancelC. but cancelingD. but cancelled 27. We shall appreciate ___________ us CIF Melbourne. A you quote B. you to quote C. you quoting D. to you quoting 28. We have been happy to ___________ your credit based on your promise to pay according to our terms. A. expand B. prolong C. extendD. lengthen29. The stipulations in the relevant L/C should strictly __________ the terms set force in our Sales Confirmation. A. in conformity with C. conform toB. in accordance with D. conform withⅡ.In Each Blank Space Write out the Word with the First Letter Given.1.Please make out your Sales Contract in t______.2. Since we s__________ in the export of cotton and rayon goods, we wish to express our desire to trade with you in this line.3. Our urgent need of the goods requires prompt s______, for any delay in it would cause us inconvenience.4. If you do not have any of the listed in stock, please do not send s__________ in their place.5. Owing to heavy c_________, many orders haven’t been made, we can only accept orders for October shipment.6. If the first order proves satisfactory, we will place with you many r_______ orders.7. We look f_______ to your further orders.8. Thanks to your c_________, we succeeded in putting the deal through.9. We think that the quality of other products does not m_________ up to that of ours.10. I’m ready to place an o______ with you,but only one condition is that the goods are confined to us.11. We are in the market for bed-sheets and would like you to q ______ us on the CFR Paris basis including sizes, colors and patterns.12. Will you please send us s_____ of the best printing papers you can offer of the following kinds答案1. triplicate2. specialize3. shipment4. substitutes5. commitments6. repeat7.forward8.cooperation9.measure 10. order 11.quote 12. samplesⅢ. Translate the Following Sentences into Chinese.1. We very much hope that you will be able to attend our wedding ceremony and look forward to meeting you on 22 November.2. Customers will be provided with the best service owing to our long experience in the catering business.3. On behalf of every staff in the company, I would like to sincerely congratulate you on your recent appointment to General Manager of the Nottingham Bureau.4. We have great interest in importing your Ivory camera displayed at Guangzhou Trade Fair.5. Under the circumstances, all we can do concerning your request is to suggest you change to one of our European tours.6. Although the ABC Company has reserved the clubhouse for Saturday, we can instead offer you our conference room, which seats 60.7. The recommendation is based on the research I’ve done in the past three years, and I believe it will work well.8. We are interested in importing motorcycles and would be grateful if you would send us a copy of your latest catalogue, your price list, and export term. 9. As our market is now somewhat slow and prices are generally low, you can very fortunate in making purchase at this time.10. For your information, the market is strong with an upward tendency. We recommend your immediate acceptance.答案:1. 我们非常希望你能参加我们的结婚典礼,希望能在11月22日那天见到你。
国开本科《商务英语4》(第四大题写作题)题库(排序版)
国开本科 《商务英语4》 (第四大题写作题)题库(排序版版)说明:资料更新至2021年7月试题。
[试题] 根据要求完成作文… 写一封加薪申请信[试题~]According to the following information,please write an application letter for salary raise.[ 2021年 7月试题](1)You are George,and your boss is Mr.Smith.(2)Your reasons for the letter(3)Your expectation for the salary raise备注:请根据以下信息,写一封加薪申请信。
(1)你是乔治,你的老板是史密斯先生。
(2)你来信的理由(3)你对加薪的期望参考答案:Dear Mr.Smith,As I approach my third year in the job,I find myself more dedicated,devoted and motivated than I ever was.I am thrilled to the fact that my efforts have been sensed and this will only result in enhanced performance.The performance review demonstrate show hard I have worked and how much commitment I am willing to put.I hope you agree with me that better performance and hard work should be rewarded.I hereby kindly ask you to consider a salary adjustment commensurate with my performance. !am willing to give more and would be grateful if my efforts can be acknowledged and consequently reflected with an appropriate change in my pay.Thank you.Sincerely,George[试题二] Please write an application letter for salary raisi e,according to the following information.(1)You are George,and your boss is Mr.Smith.(2)Your reasons for the letter.(3)Your expectation for the salary raise.备注:请根据以下信息写一份加薪申请书。
商务英语大学考试题及答案
商务英语大学考试题及答案一、选择题(每题2分,共20分)1. The most common method of payment in international trade is:A. CashB. Letter of CreditC. RemittanceD. Consignment2. Which of the following is not a principle of the "CIF" (Cost, Insurance and Freight) term?A. The seller must arrange for the carriage of goods.B. The seller must obtain insurance coverage.C. The seller must pay all costs and charges.D. The buyer bears all risks once the goods are on board.3. In business negotiations, the term "FOB" stands for:A. Free on BoardB. Freight on BoardC. Forward on BoardD. Full on Board4. What is the primary purpose of a business proposal?A. To request a meetingB. To make a sales pitchC. To outline a business opportunityD. To close a deal5. The "B2B" model refers to:A. Business to BusinessB. Business to ConsumerC. Consumer to ConsumerD. Business to Government6. Which of the following is not considered a component of the marketing mix?A. ProductB. PriceC. PlaceD. Process7. A "sole agency agreement" in international business typically grants the agent:A. Exclusive rights to sell a company's products in a specified region.B. The right to manufacture the company's products.C. The responsibility to set the company's prices.D. The authority to change the company's product design.8. What is the role of a "non-disclosure agreement" (NDA) in business?A. To facilitate the sharing of trade secretsB. To prevent the disclosure of confidential informationC. To establish a contract for the sale of goodsD. To provide a legal framework for employment9. The "4Ps" of marketing are:A. Product, Price, Promotion, PlaceB. People, Process, Physical Evidence, PerformanceC. Purpose, Positioning, Product, PriceD. Planning, Positioning, Promotion, Performance10. In the context of international business, "dumping" refers to:A. The illegal disposal of waste productsB. The practice of selling products below cost in a foreign marketC. The export of waste materials to another countryD. The flooding of a market with products to gain market share二、填空题(每题1分,共10分)11. The international business environment is influenced by factors such as culture, politics, _________, and legal systems.12. A _________ is a type of agreement where a manufacturer allows a business to sell its products under a different brand name.13. The process of creating a new product specifically for the consumers in a different country is known as _________.14. In business, the term "synergy" refers to the phenomenon where the value of a merged company is greater than the_________ of the two companies.15. The _________ is a document that provides a detailed description of the goods being exported or imported.16. A _________ is a type of partnership where two or more businesses agree to share resources and responsibilities. 17. The _________ clause in a contract allows for thecontract to be terminated under certain conditions.18. The cost of quality includes both the cost of conformance and the cost of _________.19. The _________ is the process of identifying, anticipating, and influencing the purchasing decisions of customers.20. A _________ is a formal request for information or proposals sent to potential suppliers.三、简答题(每题10分,共20分)21. Explain the difference between a "proforma invoice" and a "commercial invoice" in international trade.22. Describe the role of a "distribution channel" in the marketing of a product.四、案例分析题(共30分)23. Case Study: ABC Company is a manufacturer of high-quality electronics based in the United States. They are considering expanding their business to Europe and are evaluating the potential risks and benefits. As part of their analysis, they need to consider the cultural, economic, and legaldifferences between the U.S. and Europe.Requirements:- Identify at least three cultural factors that ABC Company should consider.- Discuss two economic factors that could impact their expansion.- Outline one legal consideration that is crucial for ABCCompany to be aware of before entering the European market.五、作文题(共20分)24. Write an essay on the importance of ethical business practices in international trade. Discuss the potential consequences of unethical behavior and how companies can promote ethical conduct within their organization.答案:一、选择题1. B2. C3. A4. C5. A6. D7. A8. B9. A。
商务英语写作复习题
商务英语写作复习题1.建立业务关系的信函●信息来源(告知对方你是从何渠道了解到对方的)●对你的公司做简单介绍(公司的业务范围,稍稍“宣传”一下你公司的产品和服务。
●写信的目的(你想与对方做什么生意,比如,想购买对方的产品,推销你自己的产品,想与对方建立合资公司等)。
●表达与对方合作和早日收到回复的愿望。
Sample LetterMay 10, 2003Dear Sirs,We have obtai ned the name and address of your corporation from the Commercial Counselor’s Office of your Embassy in our country, through whom we learned that you are the manufacturers and exporters of bamboo products.We are very pleased to communicate you for the possibility of trading together. We have been in business as importers of general merchandise since 1965 and can particularly boast of having vast and wide experience in the business line of bamboo products. Our bankers are Guarantee Trust bank, Holland, from whom you will be able to get any information you may require concerning our business character and financial standing.We should appreciate it if you would let us know your trade terms and forward us copy of your catalogue or helpful literature and your latest price list.We look forward to the pleasure of hearing from you soon.Yours faithfully2.订购函你公司准备向某公司订购一批产品。
大连理工大学22春“工商管理”《商务英语写作》期末考试高频考点版(带答案)试卷号5
大连理工大学22春“工商管理”《商务英语写作》期末考试高频考点版(带答案)一.综合考核(共50题)1.We _____ your terms satisfactory and now send you our order for 2 sets of Electric Motors.A.findB.believesC.thinkD.trust参考答案:A2.-May I have a talk with one of your sports reporters? -Sorry, but all of them are out to ____ the main events of the day.A.getB.findC.coverD.search参考答案:C3._____ you accept our offer, please cable us for our confirmation.A.UntilB.UnlessC.IfD.As参考答案:C4.We should be glad____ you would consider our application to further our study in your university.A.andB.whether参考答案:D5.______ our general agent, you would also have to look after the advertising.A.InB.AsC.OutD.Others参考答案:B6.The only thing he cares about is money.()A.正确B.错误参考答案:A7.Since I was a child we ______ in America.A.liveB.have livedC.livedD.were living参考答案:B8.In reply, we have the pleasure of informing you that an L/C has been opened amounting ____$2,000.A.atB.toC.upD.for参考答案:B9.My teacher told me _____ again.A.not to be lateB.don't be lateC.to not be lateD.not to late参考答案:A10.Although at times, learning a language was frustrating, it was well _____ the effort.A.worthB.worthingC.deserveD.deserves参考答案:A11.I sincerely thank you for your invitation to the party.()A.正确B.错误参考答案:A12.We specialize in export of arts and crafts for many years.()A.正确B.错误参考答案:A13.Dark glasses are sometimes worn to ____ the eyes from strong sunlight.A.preventB.care参考答案:D14.Anne looks ____ in red while green clothes are nice ____ Helen.A.good; onB.well; inC.good; atD.well; for参考答案:A15.He's sleeping. He's _____ to be cleaning his room.A.knownB.supposedC.regardedD.considered参考答案:B16.We regret _____ unable to agree to the buyer’s request as stated in the L/C stipulations.A.beB.beingC.have beenD.been参考答案:B17.On his way back home, he see a traffic accident.()A.正确B.错误参考答案:BIt won’t be long before they come back.()A.正确B.错误参考答案:A19.The research is so designed that once ____ nothing can be done to change it.A.beginsB.having begunC.beginningD.begun参考答案:D20.Neither Mr. Babcock nor other clerical workers_____an additional reward.A.givenB.givingC.givesD.were given参考答案:D21.China is larger than ____ in Africa.A.any other countryB.other countriesC.any countriesD.any country参考答案:D22.They are working day and night in order to accomplishing the task on time.() A.正确参考答案:B23.It shows what has happened _____ the forests of the USA in the last 300 years.A.onB.toC.forD.with参考答案:B24.His teacher is busy correct papers.()A.正确B.错误参考答案:B25.I am writing ____ your advertisement for the position of Conference Manager.A.responseB.responceC.in response toD.response up参考答案:C26.I was persuaded by him, so I had to give in.()A.正确B.错误参考答案:A27.B.错误参考答案:A28.Please keep us informed of the latest quotation for the following items.()A.正确B.错误参考答案:A29.It was not long _____ the news spread and people from all over the world came to visit this miracle of nature.A.afterB.beforeC.untilD.when参考答案:B30.General speaking, an L/C should be opened by the buyer one month before shipment.()A.正确B.错误参考答案:B31.We acknowledged the receipt of your letter dated 26th September _____ connection _____ the above subject.A.for, withB.for, toC.in, withD.in, to参考答案:C32.The street is a very desirable place for you to open a new store.()A.正确B.错误参考答案:A33.She’s thirsty because she forgot _____ a drink with her.A.to bringB.to bringingC.to have broughtD.to be bring参考答案:A34.The bigger your audience, ______ complicated communication channel choice becomes.A.moreB.it is moreC.the moreD.the most参考答案:C35.____ leaves the room last ought to turn off the lights.A.AnyoneB.The personC.WhoeverD.Who参考答案:C36.In my bedroom, I have a small desk ____.C.to write onD.to write with参考答案:C37.Well, I would give you a specially discount, the price of the shirt is $70 per dozen CIF London.()A.正确B.错误参考答案:B38.Most of the people invite to the dinner party yesterday were my friends.()A.正确B.错误参考答案:B39.Your L/C No.111 for £2000 issued by the Bank Ltd, Liverpool, has____.A.be arrivingB.been arriveC.arrivedD.arriving参考答案:C40.All the students went to see ____ with her.A.what the matter wasB.what was the matterC.what wrong wasD.what was the wrong参考答案:B41.My command of Chinese is not ____ yours.A.as half asB.so half good asC.good as half asD.half so good as参考答案:D42.-You've made great progress in your studies of English, haven't you? -Yes, but much ____.A.remains to doB.is remained to doC.remains to be doneD.is remained to be参考答案:C43.____ it happens, her birthday is after mine.A.AsB.WhileC.ThoughD.Until参考答案:A44.Please remember to keep in _____ with me through e-mail when you are abroad.A.touchB.troubleC.promiseD.approval参考答案:AA.正确B.错误参考答案:B46.He knows even less about the Olympic Games than I do.()A.正确B.错误参考答案:A47.We can not do the business, because the seller have increased their price by 5% and reduced the quantity by 25%.()A.正确B.错误参考答案:B48.This plant can’t be find everywhere.()A.正确B.错误参考答案:B49.The market report indicates there is ______ market in South America for about 40 tons a year.A.bigB.noC.aD.the参考答案:C50.We thank you for your letter of May 27 and the _____ illustrated catalogue.A.sedB.enclosedC.giveD.presentence参考答案:B。
商务英语写作综合试题及答案
商务英语写作综合试题及答案I. Translation of termsA. Translate the following terms into English in full.1. 共同海险 G.A General Average insurance3.议付行5.让我们各退一步B. Translate the following terms into Chinese.1. Irrevocable Letter of Credit3. Certificate of origin5. B/L II. Choose the best answer1. We ____ your terms satisfactory and now send you our order for 2 sets of Electric Motors.A. findB. believeC. thinkD. trust2. We thank you for your letter of May 27 and the ____ illustrated catalogue.A. sentB. enclosedC. givenD. presented3. This price is ___ of your 5% commission.A. includesB. coveringC. inclusiveD. including4. We will do our best to ___ shipment to meet your requirements in time.A. complyB. makeC. expediteD. arrange5. We ____ you of our readiness to serve you in this end all future business.A. ensureB. assureC. make sureD. see to6. It is only in view of our long friendly business relations that we ___ you this accommodation.A. extendB. extantC. increaseD. promote7. Your L/C No.111 for £2000 issued by the Bank Ltd, Liverpool, has ___ .A. be arrivingB. been arrivingC. arrivedD. thanked8. Your full cooperation in this respect will be highly ___ .A. appreciatingB. appreciatedC. thankingD. thanked9. We acknowledged the receipt of your letter dated 26th September ____ connection _____ the above subject.A. for, withB. for, toC. in, withD. in, to10. We regret ____ unable to agree to the buyer's request as stated in the L/C stipulations for insurance to becovered up to the inland city.A. to beB. beingC. to have beenD. been11. We are pleased to ___ you that 6000 dozen of shirts under Sales Confirmation No.C123, L/C No.5678 havegone off on S.S. "Dongfeng"A. askB. informC. speakD. talk12. ____ you accept our offer, please cable us for our confirmation.A. UntilB. UnlessC. IfD. As13. We thank you ___ for you cooperation.A. in advanceB. in beforehandC. in progressD. in proceed14. We desire to establish ____ beneficial business relations.A. mutualB. mutuallyC. equalD. equally15. The term CFR should be followed by ____ .A. port of shipmentB. port of originC. port of loadingD. port of destination2.平安险free from particular average 4.分期装运2. Blank Endorsement 4. S/C16. _____________________ By joint efforts we can both friendship and business.A. increaseB. promoteC. expandD. extend17. This offer is firm, subject to your immediate reply ___ should reach us not later than the end of this month.A. itB. theyC. whatD. which18. _ you like other items, kindly let us know and we shall be only too pleased to make you offers direct.A. In caseB. In the caseC. In this caseD. In that case19. Should your L/C _ us at the beginning of May , we shall be able to ship your order.A. arriveB. reachC. comeD. get20. In reply, we have the pleasure of informing you that an L/C has been opened amounting __ $2,000.A. atB. toC. upD. forFill in the 1---5 A ,B,C,C,B 6---10 A ,C,B,C,B11--15 B,C,A,A,D 16-20 B,D,A,B,BIII. contract form in English with the particulars given in the following letter合同号码:PC0102325 卖方:美国ABC 食品贸易公司买方:中国粮油食品进出口公司商品名称:大豆粗粉(Soybean meals)原产地:巴西规格:蛋白质(protein)最低含量43.5%,脂肪(fat)最高含量13%, ......... 。
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商务英语复习题
information should be contained in the first information section of a resume
job objective history and gender identification
date information
of the following is a “6C”
is the first thing to appear on a bussiness letter
date letterhead
inside address attention line
writing the date on a business letter you should take care to do what sure you always put the year first before the month and day
use only numbers in the date field
sure you always put the month first before the date and year
out the month
many spaces are needed between the complimentary close of a letter and the typed name of the person writing the letter
D. as many as needed
should you do if you are worried that the reader of a request you are asking will not honor your request
the letter in an indirect style
the letter in a direct style
them to please grant your request
forceful and demand they honor your request
writing a letter of reply it should not be
of applications are better know as
application form
on how to use a product
letters
is not a background area that most likely will not be included in a cover letter A. education B. personal hobbies C. experiences information
letter of adjustment should be written in what style
a sales letter you should never ….
their curiosity a great desire for you product
bad about a customer a need
invitation letter can either be written by hard on paper or on a(n)…
board font wind on
letter should always begin with….
reasons for writing it reasoning
will opening of thanks
are not used for…
communications instructions
communications D. announcing policies
are used for….
activities sensitive material。