酒店英文缩写

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酒店各部门缩写

酒店各部门缩写

For personal use only in study and research; not for commercial use1、酒店各部门英文缩写?:总经理:GM 客服部总监:DOR 副总经理:DGM 大堂经理:AM 财务部:FIN 财务总监:DOF 销售总监:DOM 前厅部:FO 工程部:ENG 人力资源部:HR 客房部:HK 前台:FD前厅部经理:FOM 礼宾部:CONC 商务中心:BC 餐饮部:F&B 客房部:HSKP 工程部:ENG 保安部:SEC 康乐部:ENT 前厅部:FO 销售部:S&M 市场部:MC 总经办:GD 2、酒店专业英文及缩写:ARI平均房价指数: Average Rate Index;CTP营业利润贡献:Contribution to Trading Profit;GOP总经营利润:Gross Operating Profit;RPAR平均每间可卖房间的收入:Revenue Per Available Room ;RGI收入产生指数:Revenue Generation Index;GSTS宾客意见调查系统:Guest Satisfaction Tracking System;ESPS员工满意度调查:ESPS=Employee Satisfaction Pulse Survey ;TQM全面质量管理:TQM= Total Quality Management ;QES质量评估系统ES= Quality Evaluation System ;PMS酒店经营管理系统: PMS= Property Management System ;SOP(标准经营程序): SOP= Standard Operating Procedures ;KNR重要公司协议价:KNR (Key Negotiated Rate);LNR"当地"公司协议价NR(Local Negotiated Rate);RFP合作协议申请:RFP= Request for Proposal ;FIT (散客):FIT=Fully Independent Traveler ;DND (请勿打扰):DND= Do Not Disturb ;VIP (非常重要的人):VIP= Very Important Person ;IBP(综合经营计划):IBP= Integrated Business Plan;VCRO预订中心的预订系统:VCRO= Virtual Central Reservation Office。

酒店各部门缩写图文稿

酒店各部门缩写图文稿

酒店各部门缩写集团文件版本号:(M928-T898-M248-WU2669-I2896-DQ586-M1988)1、酒店各部门英文缩写:总经理:GM 客服部总监:DOR 副总经理:DGM 大堂经理:AM 财务部:FIN 财务总监:DOF 销售总监:DOM 前厅部:FO 工程部:ENG 人力资源部:HR 客房部:HK 前台:FD前厅部经理:FOM 礼宾部:CONC 商务中心:BC 餐饮部:F&B 客房部:HSKP 工程部:ENG 保安部:SEC 康乐部:ENT 前厅部:FO 销售部:S&M 市场部:MC 总经办:GD 2、酒店专业英文及缩写:ARI平均房价指数: Average Rate Index;CTP营业利润贡献:Contribution to Trading Profit;GOP总经营利润:Gross Operating Profit;RPAR平均每间可卖房间的收入:Revenue Per Available Room ;RGI收入产生指数:Revenue Generation Index;GSTS宾客意见调查系统:Guest Satisfaction Tracking System;ESPS员工满意度调查:ESPS=Employee Satisfaction Pulse Survey ;TQM全面质量管理:TQM= Total Quality Management ;QES质量评估系统ES= Quality Evaluation System ;PMS酒店经营管理系统: PMS= Property Management System ;SOP(标准经营程序): SOP= Standard Operating Procedures ;KNR重要公司协议价:KNR (Key Negotiated Rate);LNR"当地"公司协议价NR(Local Negotiated Rate);RFP合作协议申请:RFP= Request for Proposal ;FIT (散客):FIT=Fully Independent Traveler ;DND (请勿打扰):DND= Do Not Disturb ;VIP (非常重要的人):VIP= Very Important Person ;IBP(综合经营计划):IBP= Integrated Business Plan;VCRO预订中心的预订系统:VCRO= Virtual Central Reservation Office。

酒店英文缩写大全

酒店英文缩写大全
西餐厅经理Western Restaurant Manager
中餐厅经理Chinese Restaurant Manager
咖啡厅经理Coffee Shop Manager
餐饮部秘书F&B Secretary
领班Captain
迎宾员Hostess
服务员Waiter ,waitress
高级销售代表=Senior Sales Representative
销售代表=Sales Representative
行政总厨=Executive chief
前厅部经理Front Office Manager
前厅部副经理Asst . Front Office Manager
大堂副理Assistant Manager
礼宾主管Chief Concierger
客务主任Guest Relation Officer
接待主管Chief Concierge
美工Artist
销售部联络主任Sales Coordinator
资深销售中心预订员Sales Center Senior Reservation Clerk
销售中心主任Sales Center Supervisor
礼宾部经理Chief Concierge
行李员Bellboy
宾客关系主任Guest Relation Officer
公关部经理Public Relation Manager
公关部主任Public Relation Supervisor
客户经理Account Manager
高级客户经理Senior AccountDoor Girl
礼宾司Door Man

酒店常用英文缩写教程文件

酒店常用英文缩写教程文件

酒店常用英文缩写酒店常用英文缩写酒店房态名词缩写:01.VC Vacant Clean 空的干净房/可卖房02.VD Vacant Dirty 空的脏房03.OC Occupied Clean 住客干净房04.OD Occupied Dirty 住客脏房05.PMU Please Make Up 即扫06.DND Do Not Disturb 请勿打扰07.OS Out OfService 维修房(小)08.OOO Out OfOrder 维修房(大)09.ECO Expectative Check Out 预退房10.D/L Double lock 双锁房11.S/O Sleep Out 外睡房12.R/S Refuse Service 拒绝服务13.LSG Long Staying Guest 长住客14.VIP Very Important Person重要客人(贵宾)15.N/B No Baggage 无行李16.L/B Light Baggage 少行李17.C/O Check Out 离店结帐18.C/I Check In 入住登记19.D/U Day Use 小时房20.H/U House Use 自用房21.T/D Turn Down Service 夜床服务22.R/G Repeated Guest 回头客23.L/F Lost and Found 客人遗留物品24.MOD Manager on Duty 值班经理25.SK Standard King 标准单人间26.ST Standard Twin 标准双人间27.DS Deluxe Suite 豪华套房28.BS Business Suite 商务套房29.CR Connecting Room 公寓套房30.PA Public Area 公共区域31.EK Executive King 行政单人间32.ET Executive Twin 行政双人间33.ES Executive Suite 行政套房部门 DEPARTMENT DEPT职位 POSITION POS行政办 EXECUTIVE OFFICE EO财务部 FINANCE DEPARTMENT FIC会计部 ACCOUNTING ACCT采购部 PURCHASING DEPARTMENT PD 酒水仓 BEVERAGE STORE食品仓 FOOD STORE日用品仓 GENERAL STORE市场及销售部 SALES & MARKETING DEPARTMENT S & M 前厅部 FRONT OFFICE DEPARTMENT F.O (F/O)管家部 HOUSEKEEPING HSKP洗衣房 LAUNDRY ROOM LR布草房 LINEN ROOM游泳池 SWIMMING POOL餐饮部 FOOD & BEVERAGE DEPARTMENT F & B中餐厅 CHINESE RESTAURANT CHN REST西餐厅WEST RESTAURANT WEST REST日本餐厅 JAPANESE RESTAURANT大堂吧 LOBBY BAR送餐部 ROOM SERVICE RM SVC宴会中心 BANQUET CENTRE会议厅 CONFERENCE HALL管事部 STEWARD娱乐部 ENTERTAINMENT DEPARTMENT ENT夜总会NIGHT CLUB桑拿 SAUNA健身中心 HEALTH CENTRE美容美发中心 BEAUTY & BARBER CENTRE保龄球室 BOWLING BALL工程部 ENGINEERING DEPARTMENT ENG保安部 SECURITY DEPARTMENT SEC人力资源部 HUMAN & RESOURCES DEPARTMENT HR 培训部 TRAINING DEPARTMENT员工饭堂 STAFF CANTEEN员工宿舍 STAFF DORMITORY医务室 CLINIC ROOM图书馆 LIBRARY前厅各分部:接待处 RECEPTION RECP行政楼层 EXECUTIVE FLOOR E/F询问处 INFORMATION INFM订房部 RESERVATION RESV总机房 OPERATOR / TELEPHONE ROOM OPT礼宾部CONCIERGE CON商务中心 BUSINESS CENTRE BC大堂副理ASSISTANT MANAGER AM车队 TRANSPORTATION TRA账务处 CASHIER 、 ACCOUNTING DESK大堂 LOBBY楼层 FLOOR / F后勤办公室 BACK OFFICE员工通道 STAFF ENTRANCE职位:总经理 GENERAL MANAGER GM行政助理 ASSISTANT EXECUTIVE MANAGER AEM行政秘书 EXECUTIVE SECRETARY财务总监 FINANCIAL CONTROLLER FC总会计师 CHIEF ACCOUNT成本会计师 COST ACCOUNT采购部经理 PURCHASING MANAGER PURCHASING MGR市场及销售总监 DIRECTOR OF SALES &MARKETING DOS市场及销售副总监 ASSISTANT DIRECTOR OF SALES & MARKETING ADOS 市场及销售部经理 SALES MANAGER销售员 SALES SALES前厅经理 FRONT OFFICE MANAGER FOM前厅副经理 ASSISTANT FRONT OFFICE MANAGER AFOM大堂副经理 ASSISTANT MANAGER AM接待员 RECEPTIONIST / RECEPTION CLERK订房员 RESERVATION CLERK RESV CLERK行李员 BELL BOY / BELL MAN门童 DOORMAN接线生 OPERATOR司机 DRIVER行政管家 EXECUTIVE HOUSEKEEPER EH副行政管家 ASSISTANT EXECUTIVE HOUSEKEEPER AEH 助理管家 ASSISTANT HOUSEKEEPER AH楼层服务员 ROOM ATTENDANT ATT餐饮总监 DIRECTOR OF FOOD & BEVERAGE DOFB行政总厨 EXECUTIVE SOUS CHEF点心总厨 DIM SUM CHEF人力资源部经理 HUMAN & RESOURCES MANAGER HR MGR总工程师 CHIEF ENGINEER值班工程师 DUTY ENGINEER保安部经理 SECURITY MANAGER保安主管 CHIEF SECURITY经理 MANAGER MGR主任 SUPERVISOR SUP领班 CAPTAIN CAP秘书 SECRETARY文员 CLERK服务员 WAITER行政值班经理 EXECUTIVE ON DUTY MANAGER EOD 值班经理 DUTY MANAGER DM酒店常用术语:接待处用语:入住 CHECK - IN C / I退房 CHECK - OUT C / O预订 BOOKING 、 RESERVATION BKG预期抵店 ARRIVAL 、 DUTE IN ARL提前抵达 EARLY ARRIVAL预期离店 DEPARTURE 、 DUTE OUT DEPT确认 CONFIRMATION CONFIRM再次确认 RE - CONFIRM RE-CFRM取消 CANCELLATION CANCELL订金 DEPOSIT价格 RATE RTE价钱 PRICE封房 BLOCK续住 EXTENSION EXTEN客类:顾客、宾客 CLIENT 、 GUEST散客 WALK IN W / I 、 FIT团队 GROUP GRP商务客 COMMERCIAL GUEST COMM GST 商务合同 CORPORATE CONTRACT长住客 LONG STAY GUEST L / S GST贵宾 VERY IMPORTANT PERSON VIP旅行社 TRAVEL AGENT TVL AGT自用房 HOUSE USE H/U公司 COMPANY COM付帐(动) PAY付帐(名) PAYMENT]信用卡 CREDIT CARD现金 CASH尽快 AS SOON AS POSSIBLE ASAP资料 INFORMATION INFM电话 TELEPHONE TEL传真 FACSIMILE FAX电传 TELEX TLX电报 CABLE CBL地址 ADDRESS ADD复印(机) COPY(MACHINE)网络 INTERNET电脑 COMPUTER打印机 PRINTER机票 FLIGHT TICKET打字 TYPING充电 CHARGE A BATTERY充电器 CHARGER留言 MESSAGE内播电影 IN-HOUSE MOVIE对方付费电话 COLLECT CALL酒店帐 HOUSE ACCOUNT H/A国内长途 ------ IDD国际长途 ------ DDD市内电话 CITY CALL分机 EXTENSION EXTN服务台 COUNTER唤醒服务 WAKE UP CALL叫早服务 MORNING CALL请勿打扰 DO NOT DISTURB DND 天气WEATHER出租车 TAXI面包车 VEHICLE中巴 COACH报纸 NEWSPAPER信件 MAIL电视 TELEVISION TV背景音乐 BACK GROUND MUSIC小酒吧 MINI BAR冰箱 REFRIGERATOR客房保险箱 MINI SAFE / PERSONAL SAFE吹风筒 HAIR DRYER电热水壶 ELECTRIC HEATING KETTLE中央空调 INDIVIDUAL CONTROLLED AIR-CONDITION 洗衣 LAUNDRY干洗 DRY-CLEANING熨烫 VALET SERVICE失物招领 LOST AND FOUND早餐BREAKFAST B’FAST美式早餐 AMERICAN BREAKFAST ABF欧陆式早餐 CONTINENTAL BREAKFAST CBF东方式早餐 ORIENTAL BREAKFAST OBF午餐 LUNCH LNH晚餐 DINNER DNR人民币 ------ RMB港币 ------ HKD美元 ------ USD按摩 MASSAGE蒸汽浴 STEAM BATH邻近房 ADJOINING ROOM付款方式 ADVANCE PAYMENT礼仪 AMENITY住房平均价格 AVERAGE ROOM RATE A.R.R 收款的指令 BILLING INSTRUCTION取消 CANCELLATION不收费房 COMPLIMENTARY COMP连通房 CONNECTING续住 EXTENSION加床 EXTRA BED预报 FORECAST客人帐单 GUEST FOLIO管家部报表 HOUSEKEEPING REPORT加入 JOIN-IN超过退房时间 LATE CHECK-OUT记事本 LOG BOOK净价 NET RATE坏房 OUT OF ORDER O.O.O包价 PACKAGE长包房 PERMANENT ROOM门市价 RACK RATE登记 REGISTER登记卡 REGISTRATION CARD转房 ROOM CHANGE房价 ROOM RATE房间种类 ROOM TYPE团体住房名单 ROOM LIST同住 SHARE WITH旅行社 TRAVEL AGENT升级 UPGRADE空房 VACANT ROOM贵宾 VERY IMPORTANT PERSON V.I.P营业利润贡献 Contribution to Trading Profit CTP总经营利润 Gross Operating Profit GOP平均每间可卖房间的收入 Revenue Per Available Room RevPAR 收入产生指数 Revenue Generation Index RGI宾客意见调查系统 Guest Satisfaction Tracking System GSTS员工满意度调查 Employee Satisfaction Pulse SurveyESPS全面质量管理 Total Quality Management TQM质量评估系统 Quality Evaluation System QES酒店经营管理系统 Property Management System PMS(标准经营程序) Standard Operating Procedures SOP重要公司协议价 (Key Negotiated Rate) KNR当地"公司协议价 (LocalNegotiated Rate) LNR合作协议申请 Request for Proposal RFP散客 Fully Independent Traveler FIT综合经营计划 Integrated Business Plan IBP预订中心的预订系统 Virtual Central Reservation Office VCRO。

酒店房间代码SPT

酒店房间代码SPT

酒店房间代码SPT
一般每个酒店都有自己特定的代码。

B是商务房、T是双人间、S是高档,D是豪华。

一般酒店房型的英文缩写如下:商务单人双标房(BAA)标准单人房(SQ)数码双人房MST商务套房BS行政双人套房ESS贵宾套房VS豪华套房DS商务单人双标房(B)BAB商务单人房(A)BQA单人双标房(SAB)
酒店房型英文简写“SD”“ST”“LD”“DD”“SS”“DS”全称:标准房Standard Room高级房Superior Room豪华房Deluxe Room单人房Single Room双人房Double Room叁人房Triple Room商务房。

大床房:big bed room双人房:double room。

房间包括卧室和客厅,有时甚至会有厨房、会议室、另外1-2间卧室、浴室,像家一样,很适合一家人入住,也适合高级主管出差时,用来约见客人。

酒店常用英语缩写大全

酒店常用英语缩写大全

酒店常用英语缩写大全1. 介绍在酒店行业中,英语缩写是非常常见的,它们被广泛用于酒店的各个方面,包括房间预订、服务设施、行政管理等。

本文将介绍一些常用的酒店英语缩写,并解释它们的含义和用途。

了解这些缩写将有助于提高我们在酒店工作中的效率和沟通能力。

2. ADR - Average Daily Rate(平均每日房价)ADR是指酒店每个房间每晚的平均价格。

这个指标对于预测和评估酒店的经营状况非常重要。

3. RevPAR - Revenue Per Available Room(每可用房间收入)RevPAR是指每个可供出租的房间所产生的收入。

它是衡量酒店经营效益和市场竞争力的重要指标。

4. OTA - Online Travel Agency(在线旅行社)OTA是一种通过互联网提供旅游服务和预订机票、酒店等服务的机构。

知名OTA包括Booking、Expedia等。

5. PMS - Property Management System(物业管理系统)PMS是一种集中管理和控制酒店日常运营的软件系统。

它涵盖了房间预订、客户信息、账务管理等方面。

6. CRS - Central Reservation System(预订系统)CRS是一种集中管理和处理酒店房间预订的系统。

它可以与OTA 和其他渠道连接,方便客户进行预订。

7. POS - Point of Sale(销售点)POS是指酒店内进行销售交易的地点,例如前台、餐厅等。

POS 系统可以帮助管理销售和库存。

8. F&B - Food and Beverage(餐饮)F&B是指酒店提供的食品和饮料服务。

这包括各种餐厅、咖啡厅、宴会厅等。

9. VIP - Very Important Person(非常重要人物)VIP是指在社会地位或贡献方面具有重要地位的人。

在酒店业中,VIP客户通常享有特殊待遇和服务。

10. OTA - Over the Air(空中传输)OTA也可以表示空中传输,特别是在无线通信领域。

酒店常用英语缩写大全

酒店常用英语缩写大全

酒店常用英语缩写大全以下是一些酒店常用的英语缩写:1. B&B: Bed and Breakfast (早餐和住宿)2. CC: Credit Card (信用卡)3. CP: Continental Plan (欧洲计划,指包含早餐)4. EP: European Plan (欧洲计划,指不包含早餐)5. F&B: Food and Beverage (餐饮)6. HK: Housekeeping (客房服务)7. HSIA: High-Speed Internet Access (高速互联网接入)8. LRA: Last Room Availability (末位可用房)9. MICE: Meetings, Incentives, Conferences, Exhibitions (会议、奖励、会议、展览)10. OOO: Out of Order (故障)11. OTA: Online Travel Agency (在线旅行社)12. PMS: Property Management System (物业管理系统)13. POA: Price on Application (价格面议)14. RAC: Rack Rate (门市价)15. RO: Room Only (仅住宿,指不包括早餐)16. RS: Room Service (客房服务)17. SMK: Smoking (吸烟)18. SGK: Non-Smoking (禁烟)19. VD: View Deluxe (豪华景观房)20. WB: Welcome Beverage (迎宾饮料)这些是一些常见的酒店英语缩写,但是请注意,不同的酒店可能使用不同的缩写。

[汇总]酒店英文缩写大全

[汇总]酒店英文缩写大全

酒店英文缩写大全酒店职位英文缩写大全酒店职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理(住店时投诉可以找的人)FIN---FINANCE 财务部DOF---DIRECTOR OF FINANCE 财务总监DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理FD---FRONT DESK 前台CONC---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HK---HOUSEKEEPING 客房部HR---HUMAN RESOURCES 人力资源部市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资源开发总监Director of Human Resources人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理EDP Manager总出纳Chief Cashier市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive销售代表 Sales Executive公关代表 P.R. RepresentativeExecutive Office总行政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy General Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop Assistant市场营销部=Sales&Marketing Department礼宾司=Chief Concierge房务部=Room Division康体部=Recreation Department娱乐部=Entertainment Department销售部总监=Director of Sales高级销售代表=Senior Sales Representative 销售代表=Sales Representative行政总厨=Executive chief。

酒店各部门英文缩写

酒店各部门英文缩写

酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OFSALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理Revenue Manager RECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice) 驻店经理Resident Manager总经理行政助理Executive Assistant Manager (EAM)总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager 总经理秘书Secretary to General Manager 行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理 P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员 Payroll Clerk培训主任Training Officer行政部主任Executive Officer秘书Secretary员工事务长 Staff Purser车队队长 Driver Captain Chief Driver员工宿舍管理员Dormitory Keeper员工餐厅勤杂工Staff Restaurant Cleaner 司机 Driver更衣室管理员:Staff Lockers Rooms Keeper 翻译兼英语教师:English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部Auditor Department财务总监Financial Controller (Director of Finance)财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员Night Auditor信用管理员Credit Clerk应收款管理员A/R Clerk往来款结算员Accounting Clerk收入费用结算员Accounting Clerk成本核算员Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary 食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material 食品保管员Storeroom Keep - F&B物资保管员Storeroom Keep - Material 餐厅收款员F&B Cashier总台收款员F/O Cashier市场营销部Sales & Marketing Division 销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager 销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive 销售代表Sales Executive公关代表 P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor 高级客户经理Senior Account Manager 资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部(管家部)Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk销售中心主任Sales Center Supervisor 礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager 大堂副理Assistant Manager宾客关系经理Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管:PA Supervisor洗衣房主管:Laundry Supervisor布草主管:Uniforms Supervisor服务中心领班:Service Center Captain公卫领班:PA Captain水洗领班:Laundry Captain干洗领班:Dry Clean Captain布草领班:Uniforms Captain仓管员:Store man清洁工:P.A. Man客房服务员:Room Attendant缝纫工:Seamstress熨烫工:Presser洗涤工:Washer餐饮部Food & Beverage Division中餐部Chinese Restaurant Department西餐部Western Restaurant Department厨房部Kitchen Department管事部Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工:Pastry Cook烧味厨师:Grill Chef厨工:Cook Assistant管事部:Steward Department总管事:Chef Steward主管:Steward Supervisor碗工:Dishwasher管事清洁工:Cleaner宴会销售部经理:Banquet Sales Manager 宴会销售主任:Banquet Sales Officer中餐部经理:Chinese Restaurant Manager 西餐部经理:Western Restaurant Manager 营业部经理:Sales Manager酒水部经理:Beverage Manager调酒师:Bartender酒吧服务员:Barman咖啡厅主管:Coffee Shop Supervisor高级主管;Senior Supervisor领班:Captain高级服务员:Senior Waiter & Waitress服务员:Waiter & Waitress咨客:Hostess传菜员:Pantry man实习生:Trainee保健部技术经理Health Technical Manager 保健部主管Health supervisor康乐部Recreation and Entertainment Department舞台总监:Stage Performance Director艺术总监:Arts Director消防员:Fireman拓展部经理:Marketing Manager楼面经理:Service ManagerDJ部高级工程师:DJ Senior Engineer康乐主管:Recreation Center Supervisor DJ部主管:DJ Supervisor舞台主任:Stage Performance Supervisor 康乐领班(楼面部长):CaptainDJ部长:DJ Captain舞厅服务员:Waiter/Waitress健身房服务员:Gymnasium Attendant桌球服务员:Billiard Attendant主持:Preside演员:Actor& Actress服务员:Waiter & WaitressDJ员:DJ咨客:Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain 强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant锅炉工Boiler配电工Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department商场部经理Shop Manager商场营业员Shop Assistant。

酒店常用英文及缩写

酒店常用英文及缩写

酒店常用英文及缩写电话房日常用语1、Good morning, ——Hotel. May I help you ?早上好,——酒店。

请问有什么可以帮您?2、Good morning, Operator. May I help you ?早上好,总机。

请问有什么可以帮您?3、May I have the guest’s name ?请问客人的名字?4、Just a moment, please. I’ll put you through.请稍等,我帮您转过去。

5、I’m sorry, there is nobody answered.对不起,电话没有人接听。

6、I’m sorry, the line is busy. Could you call again later ?对不起,电话正忙。

您能等一会再打来吗?7、Would you like to leave a message ?请问您需要留言吗?8、May I have your telephone number , please?请问您电话号码?9、I’m sorry, there is no message for you.对不起,没有您的留言。

10、May I have the room number, please?请问房间号码?11、How to spell the guest’s name please?请问客人名字怎么拼写?12、I’m sorry, please speak slowly.对不起,请说慢点。

13、I beg your pardon.请您再重复一遍。

14、I’m sorry about it.我对此感到抱歉。

15、I’m sorry to disturb you.对不起,打扰您了。

16、Don’t worry, sir/madam. I’ll check for you right away.别担心,先生/女士。

酒店常用英文缩写

酒店常用英文缩写

酒店常用英文缩写酒店房态名词缩写:01.VC Vacant Clean 空的干净房/可卖房02.VD V acant Dirty 空的脏房03.OC Occupied Clean 住客干净房04.OD Occupied Dirty 住客脏房05.PMU Please Make Up 即扫06.DND Do Not Disturb 请勿打扰07.OS Out OfService 维修房(小)08.OOO Out Of Order 维修房(大)09.ECO Expectative Check Out 预退房10.D/L Double lock 双锁房11.S/O Sleep Out 外睡房12. R/S Refuse Service 拒绝服务13. L SG Long Staying Guest 长住客14. V IP Very Important Person 重要客人(贵宾)15. N/B No Baggage 无行李16. L/B Light Baggage 少行李17. C/O Check Out 离店结帐18. C/I Check In 入住登记19. D/U Day Use 小时房20. H/U House Use 自用房21. T/D Turn Down Service 夜床服务22. R/G Repeated Guest 回头客23. L/F Lost and Found 客人遗留物品24. M OD Manager on Duty 值班经理25.SK Standard King 标准单人间26.ST Standard Twin 标准双人间27. D S Deluxe Suite 豪华套房28. B S Business Suite 商务套房29. C R Connecting Room 公寓套房30. P A Public Area 公共区域31. E K Executive King 行政单人间32. E T Executive Twin 行政双人间33. E S Executive Suite 行政套房部门DEPARTMENT DEPT 职位POSITION POS 行政办EXECUTIVE OFFICE EO 财务部FINANCE DEPARTMENT FIC 会计部ACCOUNTING ACCT采购部PURCHASING DEPARTMENT PD 酒水仓BEVERAGE STORE 食品仓FOOD STORE 日用品仓GENERAL STORE 市场及销售部SALES & MARKETING DEPARTMENT S & M 前厅部FRONT OFFICE DEPARTMENT F.O (F/O) 管家部HOUSEKEEPING HSKP 洗衣房LAUNDRY ROOM LR 布草房LINEN ROOM 游泳池SWIMMING POOL餐饮部FOOD & BEVERAGE DEPARTMENT F & B 中餐厅CHINESE RESTAURANT CHN REST WEST RESTAURANT WEST REST 日本餐厅JAPANESE RESTAURANT 大堂吧LOBBY BAR 送餐部ROOM SERVICE RM SVC 宴会中心BANQUET CENTRE 会议厅CONFERENCE HALL 管事部STEWARD 娱乐部ENTERTAINMENT DEPARTMENT ENT NIGHT CLUB 桑拿SAUNA 健身中心HEALTH CENTRE 美容美发中心BEAUTY & BARBER CENTRE室BOWLING BALL 工程部ENGINEERING DEPARTMENT ENG 保安部SECURITY DEPARTMENT SEC 人力资源部HUMAN & RESOURCES DEPARTMENT HR 培训部TRAINING DEPARTMENT 员工饭堂STAFF CANTEEN 员工宿舍STAFF DORMITORY 医务室CLINIC ROOM 图书馆LIBRARY 前厅各分部:接待处RECEPTION RECP 行政楼层EXECUTIVE FLOOR E/F 询问处INFORMATION INFM 订房部RESERVATION RESV 总机房OPERATOR / TELEPHONE ROOM OPTCONCIERGE CON 商务中心BUSINESS CENTRE BC ASSISTANT MANAGER AM车队TRANSPORTATION TRA 账务处CASHIER 、ACCOUNTING DESK 大堂LOBBY 楼层FLOOR / F 后勤办公室BACK OFFICE 员工通道STAFF ENTRANCE职位:总经理GENERAL MANAGER GM 行政助理ASSISTANT EXECUTIVE MANAGER AEM 行政秘书EXECUTIVE SECRETARY 财务总监FINANCIAL CONTROLLER FC 总会计师CHIEF ACCOUNT 成本会计师COST ACCOUNT 采购部经理PURCHASING MANAGER PURCHASING MGR 市场及销售总监DIRECTOR OF SALES & MARKETING DOS市场及销售副总监ASSISTANT DIRECTOR OF SALES & MARKETING ADOS 市场及销售部经理SALES MANAGER 销售员SALES SALES 前厅经理FRONT OFFICE MANAGER FOM 前厅副经理ASSISTANT FRONT OFFICE MANAGER AFOM 大堂副经理ASSISTANT MANAGER AM 接待员RECEPTIONIST / RECEPTION CLERK 订房员RESERVATION CLERK RESV CLERK 行李员BELL BOY / BELL MAN 门童DOORMAN 接线生OPERATOR 司机DRIVER 行政管家EXECUTIVE HOUSEKEEPER EH 副行政管家ASSISTANT EXECUTIVE HOUSEKEEPER AEH 助理管家ASSISTANT HOUSEKEEPER AH 楼层服务员ROOM ATTENDANT ATT 餐饮总监DIRECTOR OF FOOD & BEVERAGE DOFB 行政总厨EXECUTIVE SOUSCHEF 点心总厨DIM SUM CHEF 人力资源部经理HUMAN & RESOURCES MANAGER HR MGR总工程师CHIEF ENGINEER 值班工程师DUTY ENGINEER 保安部经理SECURITY MANAGER 保安主管CHIEF SECURITY理 MANAGER MGR 任 SUPERVISOR SUP 班 CAPTAIN CAP 书 SECRETARY 员 CLERK 员 WAITER 行政值班经理 EXECUTIVE ON DUTY MANAGER EOD值班经理 DUTY MANAGER DM 酒店常用术语 : 接待处用语 : 入 住 CHECK - IN C / I 退 房 CHECK - OUT C / O 预 订 BOOKING 、RESERVATION BKG 预期抵店 ARRIV AL 、 DUTE IN ARL 提前抵达 EARLY ARRIV AL 预期离店 DEPARTURE 、 DUTE OUT DEPT 确 认CONFIRMATION CONFIRM 再次确认 RE - CONFIRM RE-CFRM 取 消CANCELLATION CANCELL 订 金 DEPOSIT 价 格 RATE RTE 价 钱 PRICE 封 房 BLOCK 续 住 EXTENSION EXTEN 客类: 顾客 、 宾客 CLIENT 、 GUEST 散客 WALK IN W / I 、FIT团队 GROUP GRP商务COMMERCIAL GUEST COMM GST商务合同 CORPORATE CONTRACT 长住客 LONG STAY GUEST L / S GST 贵宾 VERY IMPORTANT PERSON VIP 旅行社 TRAVEL AGENT TVL AGT 自用房 HOUSE USE H/U 公 司 COMPANY COM 付帐(动) PAY付帐(名) PAYMENT] 信用卡 CREDIT CARD 现 金 CASH 尽 快 AS SOON AS POSSIBLE ASAP资 料 INFORMATION INFM 电 话 TELEPHONE TEL传 真 FACSIMILE FAX电 传 TELEX TLX电 报 CABLE CBL地 址 ADDRESS ADD 复印(机) COPY(MACHINE)网 络 INTERNET电 脑 COMPUTER打印机 PRINTER 机 票 票 FLIGHT TICKET打 字 TYPING充 电 CHARGE A BATTERY充电器 CHARGER 留 言MESSAGE 内播电影 IN-HOUSE MOVIE 对方付费电话 COLLECT CALL 酒店帐 HOUSE ACCOUNT H/A 国内长途 IDD 国际长途 DDD 市内电话 CITY CALL 分 机 EXTENSION EXTN 服务台 COUNTER 唤醒服务 WAKE UP CALL 叫早服务 MORNING CALL 请勿打扰 DO NOT DISTURB DND 天 气 WEATHER 出租车 TAXI 面包车 VEHICLE 中 巴 COACH 报 纸 NEWSPAPER 信 件 MAIL 电 视 TELEVISION TV 背景音乐 BACK GROUND MUSIC 小酒吧 MINI BAR 冰 箱 REFRIGERATOR 客房保险箱 MINI SAFE / PERSONAL SAFE 吹风筒 HAIR经主领秘文DRYER 电热水壶ELECTRIC HEATING KETTLE 中央空调INDIVIDUAL CONTROLLED AIR-CONDITION 洗衣LAUNDRY 干洗DRY-CLEANING 熨烫VALET SERVICE 失物招领LOST AND FOUND 早餐BREAKFAST'BFAST美式早餐AMERICAN BREAKFAST ABF 欧陆式早餐CONTINENTAL BREAKFAST CBF 东方式早餐ORIENTAL BREAKFAST OBF 午餐LUNCH LNH 晚餐DINNER DNR 人民币RMB港币HKD 美元USD 按摩MASSAGE 蒸汽浴STEAM BA TH 邻近房ADJOINING ROOM 付款方式ADV ANCE PAYMENT 礼仪AMENITY 住房平均价格AVERAGE ROOM RATE A.R.R 收款的指令BILLING INSTRUCTION 取消CANCELLATION 不收费房COMPLIMENTARY COMP 连通房CONNECTING 续住EXTENSION 加床EXTRA BED 预报FORECAST 客人帐单GUEST FOLIO 管家部报表HOUSEKEEPING REPORT 加入JOIN-IN 超过退房时间LATE CHECK-OUT 记事本LOG BOOK 净价NET RATE 坏房OUT OF ORDER O.O.O 包价PACKAGE 长包房PERMANENT ROOM 门市价RACK RATE 登记REGISTER 登记卡REGISTRATION CARD 转房ROOM CHANGE 房价ROOM RATE 房间种类ROOM TYPE 团体住房名单ROOM LIST 同住SHARE WITH 旅行社TRAVEL AGENT 升级UPGRADE 空房VACANT ROOM 贵宾VERY IMPORTANT PERSON V .I.P 营业利润贡献Contribution to Trading Profit CTP 总经营利润Gross Operating Profit GOP平均每间可卖房间的收入Revenue Per Available Room RevPAR收入产生指数Revenue Generation Index RGI 宾客意见调查系统Guest Satisfaction Tracking System GSTS 员工满意度调查Employee Satisfaction Pulse SurveyESPS全面质量管理Total Quality Management TQM 质量评估系统Quality Evaluation System QES 酒店经营管理系统Property Management System PMS ( 标准经营程序) Standard Operating Procedures SOP 重要公司协议价(Key Negotiated Rate) KNR 当地" 公司协议价(LocalNegotiated Rate) LNR 合作协议申请Request for Proposal RFP 散客Fully Independent Traveler FIT 综合经营计划Integrated Business Plan IBP 预订中心的预订系统Virtual Central Reservation Office VCRO。

酒店英语缩写

酒店英语缩写

GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理(住店时投诉可以找的人)FIN---FINANCE 财务部DOF---DIRECTOR OF FINANCE 财务总监DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理FD---FRONT DESK 前台CONC---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心(不同于B.C. ---BEFORE CHRIST)公元前CL---CLOUB LOUNGE 行政酒廊HC--HEALTH CLUB 健康中心TC---TICKET CENTER 票务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HK---HOUSEKEEPING 客房部HR---HUMAN RESOURCES 人力资源部2\酒店专业英文及缩写2008-03-26 10:59平均房价指数ARI: Average Rate Index; CTP营业利润贡献:Contribution to Trading Profit;GOP总经营利润:Gross Operating Profit;RevPAR平均每间可卖房间的收入:Revenue Per Available Room ;RGI收入产生指数:Revenue Generation Index;GSTS宾客意见调查系统:Guest Satisfaction Tracking System;ESPS员工满意度调查:ESPS=Employee Satisfaction Pulse Survey ;TQM全面质量管理:TQM= Total Quality Management ;QES质量评估系统:QES= Quality Evaluation System ;PMS酒店经营管理系统: PMS= Property Management System ;SOP(标准经营程序): SOP= Standard Operating Procedures ;KNR重要公司协议价:KNR (Key Negotiated Rate);LNR"当地"公司协议价:LNR(Local Negotiated Rate);RFP合作协议申请:RFP= Request for Proposal ;FIT (散客):FIT=Fully Independent Traveler ;DND (请勿打扰):DN D= Do Not Disturb ;VIP (非常重要的人):VIP= Very Important Person ;IBP(综合经营计划):IBP= Integrated Business Plan;VCRO预订中心的预订系统:VCRO= Virtual Central Reservation OfficeGRO 客务关系主任General Register Office ,希望得到您的帮助!补充回答:首席品牌官【CBO】 chief brand officer首席文化官【CCO】 Chief Cultural Officer开发总监【CDO】 chief Development officer人事总监【CHO】 Chief Human resource officer首席信息官【CIO】 chief information officer首席知识官【CKO】 chief knowledge officer首席市场官【CMO】 chief Marketing officer首席谈判官【CNO】 chief Negotiation officer首席营运官【COO】 chief Operation officer公关总监【CPO】 chief Public relation officer质量总监【CQO】 chief Quality officer销售总监【CSO】 chief Sales officer首席技术官【CTO】 chief Technology officer评估总监【CVO】 chief Valuation officerCAO:Answerer 首席答辩人,专门负责解答媒体、债权人和用户等有关网站倒闭问题的询问。

酒店英语缩写

酒店英语缩写

GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理(住店时投诉可以找的人)FIN---FINANCE 财务部DOF---DIRECTOR OF FINANCE 财务总监DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理FD---FRONT DESK 前台CONC---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心(不同于B.C. ---BEFORE CHRIST)公元前CL---CLOUB LOUNGE 行政酒廊HC--HEALTH CLUB 健康中心TC---TICKET CENTER 票务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HK---HOUSEKEEPING 客房部HR---HUMAN RESOURCES 人力资源部2\酒店专业英文及缩写2008-03-26 10:59平均房价指数ARI: Average Rate Index; CTP营业利润贡献:Contribution to Trading Profit;GOP总经营利润:Gross Operating Profit;RevPAR平均每间可卖房间的收入:Revenue Per Available Room ;RGI收入产生指数:Revenue Generation Index;GSTS宾客意见调查系统:Guest Satisfaction Tracking System;ESPS员工满意度调查:ESPS=Employee Satisfaction Pulse Survey ;TQM全面质量管理:TQM= Total Quality Management ;QES质量评估系统:QES= Quality Evaluation System ;PMS酒店经营管理系统: PMS= Property Management System ;SOP(标准经营程序): SOP= Standard Operating Procedures ;KNR重要公司协议价:KNR (Key Negotiated Rate);LNR"当地"公司协议价:LNR(Local Negotiated Rate);RFP合作协议申请:RFP= Request for Proposal ;FIT (散客):FIT=Fully Independent Traveler ;DND (请勿打扰):DN D= Do Not Disturb ;VIP (非常重要的人):VIP= Very Important Person ;IBP(综合经营计划):IBP= Integrated Business Plan;VCRO预订中心的预订系统:VCRO= Virtual Central Reservation OfficeGRO 客务关系主任General Register Office ,希望得到您的帮助!补充回答:首席品牌官【CBO】 chief brand officer首席文化官【CCO】 Chief Cultural Officer开发总监【CDO】 chief Development officer人事总监【CHO】 Chief Human resource officer首席信息官【CIO】 chief information officer首席知识官【CKO】 chief knowledge officer首席市场官【CMO】 chief Marketing officer首席谈判官【CNO】 chief Negotiation officer首席营运官【COO】 chief Operation officer公关总监【CPO】 chief Public relation officer质量总监【CQO】 chief Quality officer销售总监【CSO】 chief Sales officer首席技术官【CTO】 chief Technology officer评估总监【CVO】 chief Valuation officerCAO:Answerer 首席答辩人,专门负责解答媒体、债权人和用户等有关网站倒闭问题的询问。

酒店常用英语缩写大全

酒店常用英语缩写大全

酒店常用英语缩写大全以下是一些常见的酒店英语缩写:1. AC - Air-conditioning (空调)2. AD - Additional Deposit (额外押金)3. B&B - Bed and Breakfast (包早餐)4. CC - Credit Card (信用卡)5. CO - Check-Out (退房)6. CP - Continental Plan (欧式早餐)7. DC - Direct Current (直流电)8. DF - Deluxe Room (豪华房)9. DP - Double Room (双人间)10. EP - European Plan (欧洲式早餐)11. F&B - Food and Beverage (餐饮服务)12. FIT - Free Independent Traveler (自由行客人)13. GM - General Manager (总经理)14. HK - Housekeeping (客房服务)15. IRD - In-room Dining (客房用餐)16. MICE - Meetings, Incentives, Conferences, Exhibitions (会议、激励、会展)17. OC - Ocean View Room (海景房)18. PAX - Passengers (客人)19. RAC - Room and Car (房车套餐)20. SGL - Single Room (单人间)21. SOP - Standard Operating Procedure (标准操作规程)22. TV - Television (电视)23. VAT - Value Added Tax (增值税)24. VIP - Very Important Person (贵宾)这些是一些常见的酒店英语缩写,不同的酒店可能会有不同的缩写使用,具体情况可以根据酒店的需求进行了解和熟悉。

酒店英文缩写

酒店英文缩写

酒店英文缩写————————————————————————————————作者: ————————————————————————————————日期:ﻩ酒店英文大全部门英文简称:总行政办公室Executive Office行政部Rear-Service Department ﻫ市场营销部sales & Marketin g Division ﻫ销售部Sales Department公关部Public Relation Department ﻫ预订部Reservation Departmentﻫ客务/房务部Room Division前厅部Front Office Department ﻫ管家部HousekeepingDepa rtment餐饮部Food & Beverage Department康乐部Recreation and Entertainment Departmentﻫ工程部Engineering Department保安部Security Department商场部Shopping Arcade礼宾司=Chief Concierge娱乐部=Entertainment Department人力资源及培训部Human Resource& TrainingDept.人力资源部 HUMAN & RESOURCES DEPARTMENT HR ﻫ采购部 Purchasing Dept.电脑部 Electronic Data Processing Dept.酒水仓BEVERAGE STOREﻫ食品仓 FOOD STORE ﻫ日用品仓GENERAL STORE管家部 HOUSEKEEPING HSKPﻫ洗衣房LAUNDRYROOM LR ﻫ布草房LINEN ROOM游泳池 SWIMMING POOL餐饮部FOOD & BEVERAGE DEPARTMENT F & B中餐厅 CHINESE RESTAURANT CHN REST ﻫ西餐厅 WEST RESTAURANT WESTREST ﻫ日本餐厅 JAPANESERESTAURANT ﻫ大堂吧LOBBY BAR ﻫ送餐部ROOM SERVICE RM SVC宴会中心BANQUET CENTRE ﻫ会议厅CONFERENCE HALL ﻫ管事部 STEWARD ﻫ娱乐部 ENTERTAINMENT DEPARTMENT ENTﻫ夜总会NIGHT CLUB桑拿 SAUNA健身中心 HEALTH CENTRE美容美发中心BEAUTY & BARBER CENTRE ﻫ保龄球室 BOWLING BALL员工饭堂STAFF CANTEEN ﻫ员工宿舍 STAFF DORMITORY ﻫ医务室 CLINIC ROOM图书馆 LIBRARY接待处RECEPTION RECP行政楼层EXECUTIVE FLOORE/F询问处INFORMATION INFM ﻫ订房部RESERVATION RESV总机房OPERATOR / TELEPHONE ROOMOPT ﻫ礼宾部CONCIERGECON ﻫ商务中心 BUSINESS CENTRE BC大堂副理 ASSISTANT MANAGER AM ﻫ车队 TRANSPORTATION TRA账务处 CASHIER 、 ACCOUNTINGDESK大堂 LOBBYﻫ楼层 FLOOR / F后勤办公室 BACK OFFICE ﻫ员工通道 STAFF ENTRANCE酒店职务英文简称:总经理General Managerﻫ常务副总经理DeputyGeneral Manager行政助理ASSISTANT EXECUTIVE MANAGER AEM ﻫ人力资源开发总监Director of Human Resources ﻫ人事部经理Personnel Manager 人力资源部经理 HUMAN & RESOURCESMANAGER HR MGR ﻫ培训部经理Training Manager ﻫ督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部经理Chief Accountant ﻫ成本部经理Cost Controller采购部经理Purchasing Manager ﻫ采购部主管Purchasing Officer电脑部经理EDP Manager ﻫ总出纳Chief Cashier市场营销总监Director ofSales and Marketing市场及销售总监 DIRECTOR OF SALES & MARKETING DOS销售部经理Director of Salesﻫ公关经理P.R.Manager Public RelationManager ﻫ宴会销售经理Banquet SalesManager ﻫ销售经理Sales Manager ﻫ宴会销售主任Banquet Sales Officer ﻫ销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive ﻫ公关代表 P.R. Representati ve宾客关系主任Guest Relation Officer公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy ﻫ女礼宾员Door Girl ﻫ客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Managerﻫ大堂副理Assista nt Manager ﻫ礼宾主管ChiefConcierger客务主任Guest Relation Officer接待主管Chief Concierge ﻫ接待员Receptionist车队主管Chief Driver出租车订车员TaxiService Clerk行政管家Executive Housekeeperﻫ行政副管家Assistant Executive Housekeeper办公室文员Order Taker客房高级主任Senior Supervisorﻫ楼层主管Floor supervisor ﻫ楼层领班Floor Captain ﻫ客房服务员Room Attendant ﻫ洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Managerﻫ餐饮部秘书F&B Secretaryﻫ领班Captain迎宾员Hostess ﻫ服务员Waiter ,waitress传菜BusBoy,BusGirl行政总厨Executive chef中厨师长SousChef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen) ﻫ西饼主管Chief Baker 工程总监Chief Engineer ﻫ工程部经理Engineering Manager值班工程师Duty Engineer ﻫ保安部经理Security Managerﻫ保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Managerﻫ商场部经理Shop Managerﻫ商场营业员Shop Assistant销售部总监=Directorof Sales ﻫ高级销售代表=Senior Sales Representativeﻫ销售代表=Sales Representative ﻫ行政总厨=Executive chief行政值班经理EXECUTIVE ON DUTY MANAGER EOD值班经理DUTY MANAGER DM行政秘书 EXECUTIVE SECRETARY ﻫ总会计师 CHIEF ACCOUNT 信贷经理 CREDIT MANAGER CMﻫ成本会计师COST ACCOUNT采购部经理 PURCHASING MANAGER PURCHASING MGR ﻫ市场及销售部经理 SALESMANAGER销售员 SALES COORDINATOR ﻫ前厅经理 FRONTOFFICE MANAGER FOM前厅副经理 ASSISTANT FRONT OFFICE MANAGERAFOMﻫ大堂副经理ASSISTANT MANAGER AM接待员RECEPTIONIST / RECEPTION CLERK订房员 RESERVATION CLERK RESV CLERK ﻫ行李员 BELL BOY / BELL MAN门童 DOORMAN接线生 OPERATOR司机 DRIVER行政管家EXECUTIVE HOUSEKEEPER EH副行政管家 ASSISTANT EXECUTIVE HOUSEKEEPER AEH助理管家ASSISTANT HOUSEKEEPER AH ﻫ楼层服务员ROOM ATTENDANT ATT餐饮总监 DIRECTOR OF FOOD & BEVERAGE DOFB点心总厨 DIM SUM CHEF总工程师 CHIEFENGINEER值班工程师 DUTY ENGINEER保安部经理SECURITY MANAGER ﻫ保安主管 CHIEFSECURITY ﻫ经理MANAGER MGR主任 SUPERVISOR SUP领班CAPTAIN CAP ﻫ秘书 SECRETARY文员CLERK ﻫ服务员WAITERﻫ酒店常用术语英文简称接待处用语 :入住CHECK - IN C / I退房 CHECK - OUT C / O ﻫ预订 BOOKING 、 RESERVATION BK Gﻫ预期抵店ARRIVAL 、 DUTE IN ARL提前抵达EARLY ARRIVAL ﻫ预期离店 DEPARTURE、 DUTE OUT DEPT确认 CONFIRMATION CONFIRM再次确认RE -CONFIRM RE-CFRM取消 CANCELLATION CANCELLﻫ订金 DEPOSIT价格RATE RTE价钱 PRICE ﻫ封房 BLOCK ﻫ续住EXTENSIONEXTEN 客类 : ﻫ顾客、宾客 CLIENT、 GUESTﻫ散客 WALK IN W / I 、FIT团队 GROUP GRP ﻫ商务客 COMMERCIAL GUEST COMM GST商务合同 CORPORATE CONTRACTﻫ长住客LONG STAY GUESTL / SGST贵宾VERY IMPORTANT PERSON VIP旅行社TRAVEL AGENT TVL AGT自用房HOUSE USE H/U公司 COMPANY COM ﻫ付帐(动) PAY ﻫ付帐(名) PAYMENT ﻫ信用卡 CREDIT CARD ﻫ现金CASH尽快 AS SOONAS POSSIBLE ASAP ﻫ资料INFORMATION INFM ﻫ电话TELEPHONE TEL ﻫ传真FACSIMILE FAXﻫ电传 TELEX TLX ﻫ电报CABLE CBL ﻫ地址 ADDRESS AD Dﻫ复印(机) COPY (MACHINE)网络INTERNET ﻫ电脑 COMPUTER ﻫ打印机 PRINTERﻫ机票 FLIGHT TICKET ﻫ打字TYPINGﻫ充电CHARGE A BATTERY充电器CHARGER ﻫ留言 MESSAGE内播电影IN-HOUSEMOVIE对方付费电话COLLECT CALL酒店帐 HOUSE ACCOUNT H/Aﻫ国内长途------ IDD国际长途------ DDD市内电话CITY CALL ﻫ分机 EXTENSION EXTN ﻫ服务台 COUNTER ﻫ唤醒服务WAKE UP CALL ﻫ叫早服务 MORNIN G CALL请勿打扰DO NOT DISTURB DND ﻫ天气 WEATHER ﻫ出租车TAXI面包车 VEHICLE中巴 COACHﻫ报纸 NEWSPAPER信件 MAIL电视 TELEVISION TV ﻫ背景音乐 BACK GROUND MUSICﻫ小酒吧MINI BAR ﻫ冰箱REFRIGERATORﻫ客房保险箱 MINI SAF E / PERSONAL SAFE ﻫ吹风筒 HAIR DRYER ﻫ电热水壶ELECTRICHEATING KETTLE ﻫ中央空调INDIVIDUALCONTROLLED AIR-CONDITION ﻫ洗衣LAUNDRY干洗 DRY-CLEANINGﻫ熨烫VALET SERVICE失物招领 LOST AND FOUND早餐 BREAKFAST B’FAST ﻫ美式早餐 AMERICAN BREAKFASTABF欧陆式早餐 CONTINENTAL BREAKFAST CBF ﻫ东方式早餐 O RIENTAL BREAKFAST OBF午餐 LUNCH LNH晚餐 DINNER DNR人民币 ------ RMB港币 ------ HKD美元------ USD按摩 MASSAGE ﻫ蒸汽浴STEAM BATH邻近房ADJOINING ROOM ﻫ付款方式ADVANCE PAYMENT ﻫ礼仪AMENITY住房平均价格 AVERAGEROOM RATE A.R.R收款的指令 BILLING INSTRUCTION取消CANCELLATION不收费房COMPLIMENTARY COMP ﻫ连通房CONNECTING续住EXTENSION ﻫ加床 EXTRA BED ﻫ预报FORECAST客人帐单 GUEST FOLIO管家部报表 HOUSEKEEPING REPORTﻫ加入JOIN-IN超过退房时间 LATE CHECK-OUT ﻫ记事本 LOG BOOK净价 NET RATEﻫ坏房 OUT OF ORDER O.O.O ﻫ包价 PACKAGE 长包房PERMANENT ROOM门市价RACK RATEﻫ登记REGISTER登记卡 REGISTRATION CARD ﻫ转房 ROOM CHANGEﻫ房价ROOM RATE房间种类 ROOM TYPE ﻫ团体住房名单 ROOMING LIST同住SHAREWITH ﻫ旅行社TRAVEL AGENT升级UPGRADE空房VACANT ROOM贵宾 VERY IMPORTANT PERSON V.I.PARI: 平均房价指数Average Rate Index;ﻫCTP营业利润贡献:Contribution to Trading Profit;GOP总经营利润:Gross Operating Profit;RevPAR平均每间可卖房间的收入:Revenue Per Available Room ;RGI收入产生指数:Revenue Generation Index;GSTS宾客意见调查系统:Guest Satisfaction Tracking System;ESPS员工满意度调查:ESPS=Employee Satisfaction Pulse Survey;TQM全面质量管理:TQM= Total Quality Management;ﻫQES质量评估系统:QES= Quality Evaluation System ;PMS酒店经营管理系统:PMS= Property ManagementSyste m ;ﻫSOP(标准经营程序):SOP= Standard Operating Procedures ;ﻫKNR重要公司协议价:KNR (Key NegotiatedRate);ﻫLNR"当地"公司协议价:LNR(Local Negotiated Rate);ﻫRFP合作协议申请:RFP=Request forProposal;ﻫFIT (散客):FIT=Fully Indepen dent Traveler;DND (请勿打扰):DN D= Do Not Disturb;ﻫVIP(非常重要的人):VIP= Very Important Person ;ﻫIBP(综合经营计划):IBP= In tegrated Business Plan;ﻫVCRO预订中心的预订系统:VCRO= Virtu al Central Reservation Office。

酒店常用英语缩写大全带翻译

酒店常用英语缩写大全带翻译

酒店常用英语缩写大全带翻译酒店行业经常使用各种缩写词来简化沟通和节省时间。

这些缩写词在前台、后勤和服务方面都得到广泛应用。

下面是一份酒店常用英语缩写大全,带有相应的中文翻译,以帮助您更好地了解酒店行业术语。

1.AC - Air Conditioning (空调)2.B&B - Bed and Breakfast (住宿加早餐) - Credit Card (信用卡)4.Do Not Disturb - 请勿打扰5.F&B - Food and Beverage (餐饮)6.GSA - Guest Service Agent (客户服务代理)7.HSK - Housekeeping (客房服务)8.ID - Identification (身份证明)9.Jr. Suite - 舒适套房10.KS - King Size (大床)11.Lobby - 大堂12.MD - Managing Director (总经理)13.NS - No Smoking (禁止吸烟)14.OTC - Over the Counter (越柜)15.PP - Passport (护照)16.RO - Room Only (仅限房费)17.SGL - Single (单人)18.Twin - 双床19.VIP - Very Important Person (贵宾)20.WKD - Weekend (周末)以上是一些酒店行业常用英语缩写词及其中文翻译。

对于从事酒店工作或入住酒店的人士,熟悉这些缩写词将使沟通更加高效顺畅。

希望以上内容对您有所帮助,在工作中和生活中能更好地理解和运用这些酒店行业常用术语。

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礼宾部经理Chief Concierge
行李员Bellboy
女礼宾员Door Girl
客房总监Director of Housekeeping
前厅部经理Front Office Manager
前厅部副经理Asst . Front Office Manager
大堂副理Assistant Manager
值班工程师 DUTY ENGINEER
保安部经理 SECURITY MANAGER
保安主管 CHIEF SECURITY
经 理 MANAGER MGR
主 任 SUPERVISOR SUP
领 班 CAPTAIN CAP
秘 书 SECRETARY
文 员 CLERK
服务员 WAITER
酒店常用术语英文简称
酒店英文大全
部门英文简称:
总行政办公室 Executive Office
行政部Rear-Service Department
市场营销部sales & Marketing Division
销售部Sales Department
公关部Public Relation Department
预订部Reservation Department
入住check退房check预订bookingreservationbkg预期抵店arrivaldutearl提前抵达earlarrival预期离店departureduteoutdept确认confirmationconfirm再次确认reconfirmrecfrm取消cancellationcancell订金deposit价格raterte价钱price封房blockextensionexten顾客宾客clientguest散客walkfit团队groupgrp商务客commercialguestcommgst商务合同corporatecontract长住longstagst贵宾veryimportantpersonvip旅行社travelagenttvlagt自用房houseuse公司compancom付帐动pay付帐名payment信用卡creditcard现金cashpossibleasap资料informationinfm电话telephonetelfacsimilefax电传telextlx电报cablecbl地址addressadd复印机copmachine网络internet电脑computer打印机printer机票flightticket打字typing充电器charger留言message内播电影inhousemovie对方付费电话collectcall酒店帐houseaccount国内长途idd国际长途ddd市内电话citycallextensionextn服务台counter唤醒服务wakeupcall叫早服务morningcall请勿打扰dodisturbdnd天气weather出租车taxi面包车vehicle中巴coach报纸newspaper信件mail电视televisiontv背景音乐backgroundmusic小酒吧minibar冰箱refrigerator客房保险箱minisafepersonalsafe吹风筒hairdryer电热水壶electricheatingkettle中央空调individualcontrolledaircondition洗衣laundrydrycleaning熨烫valetservice失物招领lostbreakfast?fast美式早餐americanbreakfastabf欧陆式早餐continentalbreakfastcbf东方式早
人事部经理Personnel Manager
人力资源部经理 HUMAN & RESOURCES MANAGER HR MGR
培训部经理Training Manager
督导部经理Quality Inspector
人事主任Personnel Officer
培训主任Training Officer
财务总监Financial Controller
保安部主任Security Manager
保安员Security Manager
商场部经理Shop Manager
商场营业员Shop Assistant
销售部总监=Director of Sales
高级销售代表=Senior Sales Representative
销售代表=Sales Representative
接待处用语 :
入 住 CHECK - IN C / I
退 房 CHECK - OUT C / O
预 订 BOOKING 、 RESERVATION BKG
预期抵店 ARRIVAL 、 DUTE IN ARL
提前抵达 EARLY ARRIVAL
预期离店 DEPARTURE 、 DUTE OUT DEPT
采购部经理 PURCHASING MANAGER PURCHASING MGR
市场及销售部经理 SALES MANAGER
销售员 SALES COORDINATOR
前厅经理 FRONT OFFICE MANAGER FOM
前厅副经理 ASSISTANT FRONT OFFICE MANAGER AFOM
总机房 OPERATOR / TELEPHONE ROOM OPT
礼宾部 CONCIERGE CON
商务中心 BUSINESS CENTRE BC
大堂副理 ASSISTANT MANAGER AM
车 队 TRANSPORTATION TRA
账务处 CASHIER 、 ACCOUNTING DESK
大堂 LOBBY
西厨师长Sous Chef(Western Kitchen)
西饼主管Chief Baker
工程总监Chief Engineer
工程部经理Engineering Manager
值班工程师Duty Engineer
保安部经理Security Manager
保安部副经理Asst. Security Manager
市场及销售总监 DIRECTOR OF SALES & MARKETING DOS
销售部经理Director of Sales
公关经理P.R.Manager Public Relation Manager
宴会销售经理Banquet Sales Manager
销售经理Sales Manager
宴会销售主任Banquet Sales Officer
确 认 CONFIRMATION CONFIRM
再次确认 RE - CONFIRM RE-CFRM
取 消 CANCELLATION CANCELL
订 金 DEPOSIT
价 格 RATE RTE
价 钱 PRICE
封 房 BLOCK
续 住 EXTENSION EXTEN
客 类 :
顾客 、 宾客 CLIENT 、 GUEST
客务/房务部Room Division
前厅部Front Office Department
管家部Housekeeping Department
餐饮部Food & Beverage Department
康乐部Recreation and Entertainment Department
工程部Engineering Department
留 言 MESSAGE
内播电影 IN-HOUSE MOVIE
对方付费电话 COLLECT CALL
酒店帐 HOUSE ACCOUNT H/A
国内长途 ------ IDD
国际长途 ------ DDD
市内电话 CITY CALL
办公室文员Order Taker
客房高级主任Senior Supervisor
楼层主管Floor supervisor
楼层领班Floor Captain
客房服务员Room Attendant
洗衣房经理Laundry Manager
餐饮总监F&B Director
餐饮部经理F&B Manager
西餐厅经理Western Restaurant Manager
副行政管家 ASSISTANT EXECUTIVE HOUSEKEEPER AEH
助理管家 ASSISTANT HOUSEKEEPER AH
楼层服务员 ROOM ATTENDANT ATT
餐饮总监 DIRECTOR OF FOOD & BEVERAGE DOFB
点心总厨 DIM SUM CHEF
总工程师 CHIEF ENGINEER
游泳池 SWIMMING POOL
餐饮部 FOOD & BEVERAGE DEPARTMENT F & B
中餐厅 CHINESE RESTAURANT CHN REST
西餐厅 WEST RESTAURANT WEST REST
日本餐厅 JAPANESE RESTAURANT
大堂吧 LOBBY BAR
电 传 TELEX TLX
电 报 CABLE CBL
地 址 ADDRESS ADD
复印(机) COPY (MACHINE)
网 络 INTERNET
电 脑 COMPUTER
打印机 PRINTER
机 票 FLIGHT TICKET
打 字 TYPING
充 电 CHARGE A BATTERY
充电器 CHARGER
中餐厅经理Chinese Restaurant Manager
咖啡厅经理Coffee Shop Manager
餐饮部秘书F&B Secretary
领班Captain
迎宾员Hostess
服务员Waiter ,waitress
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