(推荐)2018年电大作业管理英语4形成性考核册英文写作参考答案英语作文

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【形考】国开《管理英语（4）》形成性考核1-8答案

【形考】国开《管理英语（4）》形成性考核1-8答案【形考】国开《管理英语（4）》形成性考核1-8答案单元自测1一、选择填空题（每题10分，共5题）题目1、— This project is too big for me to finish on time.—________________.A、Please do me a favorB、That is a daydreamC、I'll give you a hand此题正确答案是：C。

题目2、— Is it possible for you to work out the plan tonight?—__________A、I'll do that.B、I think so.C、I'd love to.此题正确答案是：B。

题目3、It is through enthusiasm and quiet intensity ______ we transform creativity and vision into the technologies.A、thatB、/C、which此题正确答案是：A。

题目4、Supervisors should ______ their employees in two-way communication so that understanding takes place.A、enableB、engageC、encourage此题正确答案是：B。

题目5、The demands and requirements placed on the CEOof Sony are different from ______ on the manager of your local Wendy's restaurant.A、theseB、thoseC、which此题正确答案是：B。

题目6二、阅读理解：根据文章内容，判断正误（共50分）。

国开(电大)本科《管理英语4》形考任务(单元自测1至8)试题及答案

国开(电大)本科《管理英语4》形考任务(单元自测1至8)试题及答案题目1：— ______________________________— No, sorry, I didn't know the rule about punching in.A. Are you late this morning, Wendy?B.Didn't you punch out this morning, Wendy?C.Didn't you punch in this morning, Wendy?标准答案：Didn't you punch in this morning, Wendy?题目2：— I suppose there'll be a lot of arguments.— __________________:A. I should imagine so.B. No problem.C.That's a good idea.标准答案：I should imagine so.题目3：Leave the reference books behind, __________ you won't be able to think independently.A. or;B.and;C.so标准答案：or题目4：I am ________________your early coming.:A. looking forward to;B. looking forward;C. look forward to标准答案：looking forward to题目5：He will write to me as soon as he ________ home.:A. will have returnedB.returnsC.will return标准答案：returns题目6：二、阅读理解阅读下面的文章，根据文章内容，完成相应的选择题。

电大2018-2019年度管理英语4参考答案

英语参考答案一、选择题1、 -I think things have been a bit difficult for us the last couple of months.-________A_______We ’ve been working hard, but still getting behind.A. You ’re right.B. I ’m afraid.C. I don ’tthink so.2.–How can you explain the latest situation?-____A____,I know it is all my fault.A. SorryB. Excuse meC. I ’m afraid3.–Do you mind if I use vouchers to spend in a restaurant?-______B_____A. Yes, please.B. Not at all. Go ahead.C. No, thank you.4. –I’m going to Beijing for a few days.-______C____ I wish I could go with you.A. It doesn ’tmatter.B. Forget it.C. I really envy you.5.–The Auto Show in the City Stadium has beencanceled. -Oh, no!____A______C. It ’s not interesting at all!A. What a pity!B. It doesn ’tmatter6-Is it possible for you to work out the plan tonight?-________B_______.A. I ’lldo that.B. I think so.C. I ’d love to.7. –How did your meeting go yesterday?-____A____,actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special9.–Will you help me arrange a meeting with Mr. Brown, please?-_____C_____A. No, no way.B. No, I can’t.C. Sorry I can’t. I have to finish my project right now.10. –You ’d better not push yourself too hard. You can turn to the team for help.-___B_______A. You are right.B. No, we can’tdo that.C.I think it will kill our time.11.This project is too big for me to finish on time.—________C________.12.AT&T found that employees with better planning and decision-making skills were ___A___ to bepromoted into management jobs.13.The demands and requirements placed on the CEO of Sony are different from ___B___ on the manager of your local Wendy's restaurantA. theseB. thoseC. which14.It is through enthusiasm and quiet intensity __A____ we transform creativitytechnologies.and vision into theA. that正确B. /C. which15.We could let some of the staff work from home.______B__________?— That's a good idea.A. Do you have any good ideasB. What do you think of itC. Is there anything else16.Could you give us a speech on management functions some day this week?—_______C_________.A. That'a good ideaB. No, I already have plansC. I'd love to, but I'm busy this week17.The Human Resource Managing Department at Honda is given specific instructions ___C___ employ the best possible workers.18.Even the best continually seek ways to ___C___ their skills.20.The responsibilities in handbook ___B___ that managers have to be concerned with efficiency and effectiveness in the work process.A. implyB. indicate正确C. interrupt21. so that understanding takes place.BA. enableB. EngageC. encourage22.Supervisors should ______ their employees in two-way communication so that understanding takes place.A. enableB. engage 正确C. encourage23.____A__ CEOs spend planning, the more profitable their companies are.A. The more time正确B. The moreC. The less time24.Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraid I have no idea25. In today's environment, _____A _____ people are often burned out, it's important for employees to havea personal connection with you and the work you believe in.A. whereB. whenC. while26.Effective leaders distill complex thoughts and strategies into simple, memorable terms __B________ colleagues and customers can grasp and act upon.A. whenB. that正确C. who27. What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights28. — If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that正确C. I know that29.When the message finally reached the Command Center, it ___B_______ “ mutated 〞to become —“ Send three and four -pence, we're going to a dance.〞A. wasB. hadC. have30.I think the primary __A____factor is there's been so much absence lately.A. contributing正确B. causingC. affecting31.If demand is rising but the firm _____C_____ from communication failure, then stocks will fall and there will be understaffing.A. has been sufferingB. is going to sufferC. is suffering 正确32. — _________C___________identify the problems that have been occurring?—Well, as you know, the problems we had with Gary caused a lot of friction among the team.A. What would youB. Will youC. Are you able to33. — Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraid I have noidea34.Creativity,especially____A______which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.A. thatB. thoseC. /35.What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights36.Every time I tried to say something, he would __B____ to something else.A. move offB. move onC. move over37. — How did your meeting go yesterday?— __________A__________actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special38. — If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that正确C. I know that39.Effective leaders distill complex thoughts and strategies into simple, memorable terms ___B_______ colleagues and customers can grasp and act upon.A. when不正确B. thatC. who40.He's left now, but productivity hasn't _C_____that much.A. carried on不正确B. caught upC. picked up41.Who was _A_____ the meeting？A. chairingB. leading不正确C. charging42. — _____B________— I'd like to have this film developed.A. What's it?B. May I help you?C. What do you want?不正确43. — What are your teammates like?—_____A________A. They are all warmhearted and helpful.B. They all like sports and games.不正确C. They are all good friends.44.How do you get your members to ___C___ as a team?A. pull apartB. pull upC. pull together正确45.The majority of these team challenges __C____ anywhere.A. can deliverB. are deliveredC. can be delivered46.I have been very lucky to have had __A____ managers during my career so far.A. terrific正确B.terribleC.terrifying47.Will you help me arrange a meeting with Mr. Brown, please?—_____C________A. No, no way.不正确B. No, I can't.C. Sorry I can't. I have to finish my project right now.48. — Could I borrow your iPad for a few hours?—______B_______A. Yes, you can.B. Sure, here you are. Enjoy your time.正确C. It doesn't matter.49.The team creates an environment ___C___ people are comfortable in communicating, advocating positions, and taking action.A. thatB. which不正确C. in which50.Team members are ___B___ as unique people with irreplaceable experiences, points of view,and knowledge to contribute.A.treatedB.viewedC. known不正确51.In high school, I am equally comfortable____B__as a member of a team and independently.A. to work不正确B.workingC.work52. I am sorry for what I have said to you.—_______C______A. No problem.B. I'm sure about that.C. Don't think any more about it.正确53. — Could I borrow your iPad for a few hours?—_______B______A. Yes, you can.B. Sure, here you are. Enjoy your time.正确C. It doesn't matter.54.I like to think __C____.I am always the one finding new ways to a situation or challenge.A. inside of the boxB. of the boxC. outside of the box正确55.I believe that I have a lot to contribute ___A___ a team environment, and am comfortable in both leadership and player roles.A. toB. with不正确C. for56.Regular and concrete feedback is important ___B___ who is not performing up to her potential.A. when to deal with a workerB. when dealing with a workerC. when dealt with a worker不正确57. Wow! This is a fantastic project! I've never known you're so creative.—______C____A. Don't mention it.不正确B. Great, I dare to say I am a talent.C. Thanks for your compliments.______C____58. —— You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards?不正确C. Could you suggest some ways of the rewards?59.Learning new things has always been a great ___A___ for me.A. motivator正确B.motivateC.motivation60.The leader __C____ at creating opportunities to provide rewards, recognition and thanks to his or her staff.A. exceedsB.excellentC.excels 正确61. — Do you mind if I use vouchers to spend in a restaurant?— ____B______A. Yes, please.不正确B. Not at all. Go ahead.C. No, thank you.62. — Can I get you a couple of tea?—________A_________________.A. That's very nice of youB. With pleasureC. You can, please不正确63.__C____ clearly communicate with and actively listen to employees is essential to improve their performance.A. Be able toB. Being able不正确C. Being able to64.___C___ the job, employers don't want to hire people who are difficult to get along with.A. Despite ofB. Regardless不正确C. Regardless of65.An appreciated gift and the gesture of providing it will __B____ your coworker's day.A. look upB. light up正确C. lift to66. You'd better not push yourself too hard. You can ask the team and listen.— ____A______A. You are right.B. No, we can't do that.不正确C. I think it will kill our time.67. — _____C_____— You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards?不正确68.Self-esteem needs might include the ___A___ from a workplace.A.rewardsB.rewarded 不正确C.rewarded69.Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel __A____ the company cared about them and their well-being.A. as ifB. even if不正确C. like70.All the team members tried their best. We lost the game, _____A____.A.howeverB.therefore 不正确C.since71. Over-the- top? You mean ⋯— ______C______A. Well, sometimes your co-workers feel that you are too loud.B. No, I don't.不正确C. Thanks a lot.72. — Why didn't you come to my birthday party yesterday?— ________B____A. Excuse me, my friend sent me a flower.B. Sorry, but my wife had a car accident.正确C. Fine, I never go to birthday parties.73.At a rough ___A_____, we will take another four weeks to finish this plan.A. estimate正确B.valueC.account74.Good work ____A____ good pay.A.deservesB.requests 不正确C.deserts75.They have come to the conclusion ___A_____ this winter will be even colder than before.A. thatB. forC. which不正确76. I think I have made a great mistake.— _____C_______A. I don't think so. You really made an error.不正确B. I don't think so. It's really terrible.C. I don't think so. It's not your fault.77. — Do you know where I can repair my motorcar?— _____B_______A. It's cheap to repair a motorcar.B. Around the street corner.C. You drive too fast to damage it.不正确78.The workmen want to ____B____ the number of working hours and to increase pay.A.deleteB.decrease 正确C.depress79.Wendy suggests that we ___B_____ tomorrow.A. shall goB. should go正确C. will go80.Without his assistance, I ___A_____ the research last month.A. would not have completed正确B. could not finishC. should not finish81. — Haven't seen you for ages. What are you busy doing now?— _______C_____A. Yes ,long time no see.B. Yeah, thanks for coming.C. I am working part time in a bookstore.正确82. — Over-the- top? You mean ⋯— _____A_______A. Well, sometimes your co-workers feel that you are too loud.正确B. No, I don't.C. Thanks a lot.83.Linda walked at the head, ___A_____ by her colleagues.A. followedB. following不正确C. to follow84.Please ask the solicitor what his ____B____ would be to take the case to court.A.fareB.feeC. salary不正确85.A child's character is greatly influenced by his home _____B___.A.caseB.environment 正确C.situation86. — Can I have three days off next week, Mr. Smith?— __B___. I can manage without you.A. I'm afraid notB. Of courseC. It depends不正确87. — If you don't believe in yourself, no one else will.— __C___. Confidence is really important.88.They depend on each other to survive. In other words, they are ___B___ for survival.A.interwovenB.interdependent 正确C.international89.He ordered that nothing ____B____ until the police arrived.A. was touchedB. should be touched正确as a result, someone C. had been touched90.Redundancy happens when employees needto __C___ their workforce. Andgets dismissed from work.A. reformB. reproduce不正确C. reduce91. — Which of these hats do you want?— ____A___ . Either will do.A. I don't mind正确B. No problemC. Go ahead92. — If you don't believe in yourself, no one else will.— __C___. Confidence is really important.A. That's not the pointB. I don't think so不正确C. I couldn't agree more93.By the end of the year, the sales plan for the next year___B___.A. will be madeB. will have been madeC. have been made不正确94.All ___A__ glitters (闪闪发光) is not gold.A. thatB. whichC. what正确95.To build the reservoir 〔水库〕，thousands of people have to be___A____ .A. relocatedB. repeated不正确C. reopened96. — Terribly sorry to interrupt, but may I use your dictionary?— Yes,_______A_______.A. of courseB. it doesn’ t matterC. no hurry不正确97. — Have you already paid? What's my share of the bill？— _____C____. It wasn't very much.A. It's my shareB. None of your business不正确C. Don't worry about it98.An agreement was reached on the ___C__ of mutual respect and mutual interest.A. basic不正确B.baseC.basis99.___C__ there is smoke, there is fire.A. If 不正确B.WhenC.Where100pared ___A___ English, Chinese is generally believed to be more difficult to learn.A. with正确B.fromC.against101.—The Auto Show in the City Stadium has been canceled.— Oh, no ！ ___A______A. What a pity!B. It doesn't matter! 不正确C. It's not interesting at all!102. — Sorry for being late. I should have called you earlier.—_____C_____. I've just arrivedA. That's no troubleB. You are welcomeC. That's all right正确103._A_____ the importance of English, we should put more effort into it and try to learn it well.A.GivenB.Giving 不正确C.Gave104.After days of investigation, the police were __B__ reality.A. looking into不正确B.approachingC.finding105.The reason ___B__ he was absent from class yesterday was that he was ill and hospitalized.A. forB. why正确C. that106.—You have to believe in yourself. No one else will, if you don't.— __________C__________Confidence is really important.A. It's not my cup of tea.B. I don't think so.不正确C. I couldn't agree more.107. — It's about a successful businessman's management experience, isn't it?— _____B_______A. My pleasure!B. That's right!正确C. It's up to you!108.The key ___A___ successful implementation is clearly communicating the strategy to the whole company.A. toB. in不正确C. of109.We ___B_____ with achievement.A. doneB. are obsessed正确C. catch up110.__C____ we can't compete in terms of size I do believe we hold an advantage in terms of dedicationto customer service.A. ThereforeB.ButC.Although 正确111.—Scott，I'd like to have your opinions about my written report.—_______C_________ But I have one suggestion.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.112. — I'd like a wake-up call at 7:00 a.m., please!— OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one.C. just do what you like.不正确113.How do we expect to compete with a company that has such a huge __C____ and huge resources?A.recommendationB.reductionC.reputation 正确114.We need ____A____ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.A.outstandingB.plainC.general 不正确115.This is the man ___B___ last night.A. whom I saw himB. whom I saw正确C. what I saw116.___________C__________-Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually?正确117. — Scott ， I'd like to have your opinions about my written report.—________C________ But I have one suggestion.A. That's a good idea.不正确B. You are too modest.C. It looks fine to me.118.He will write to me as soon as he ___B___ home.A. will have returnedB. returnsC. will return不正确119.please ___A___ your hand if you have any question at all.A.raiseB.rise 不正确C.arise120.When people are surrounded by ___B___ communication and encouragement, they can find thecourage to try, fail, redo, and try again.plicatedB.constant 正确C.corporate121.—I'd like a wake-up call at 7:00 a.m., please!— OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one.正确C. just do what you like.122. — ___________C_________________—Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually?正确123. — Who should be responsible for the accident?— The boss, not the workers. They just carried out the order __B____.A. as are told不正确B. as toldC. as they told124.How do we expect to compete with a company that has such a huge __C____ and huge resources?A.recommendationB.reduction正确C. reputation125.We need _____A___communication skills:listen carefully,think before you speak and manage conflicts diplomatically.A. outstanding正确B.plainC.general二、阅读理解21. Confirming reception of the sent messages means____A________.A. the messages are sent to the right receiversB ．the messages are correctly understoodC. the messages are correctedly written22.In the famous British Army Commander story, it was probably at the step of ____A_____ that wentwrong in the communication chain.A.decodingB.sendingC.conceiving23.Chinese whispers is _____B_________.A.a person who whispers in ChineseB.a game to pass message around in a whisperC. the fact that Chinese people don’ t normally talk very loudly24.Allocative failure does NOT happen when________A______.A. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right person25. Which of the following cases belongs to human failure?CA. Increasing customer complaints.B. Adequate communication between departments.C. Decreasing creativity across departments.21. What is the main idea of this passage?BA. To introduce some of the author’ s ideasboutamanagement.B ．To introduce five distinct functions of managing proposed by Fayol.C. To promote the book entitled Administration Industrielle et Generale.22.What are the influence of Fayol’ s book Administration Industrielle et Generale?CA. It is of no influence at all for today.B. It is nearly forgotten by the world.C. it is still great effect on current management courses.23.Which step of managing refers to bring staff together and tell them what to do?BA.Leading.anizing.C.Staffing.24.Which item in Chinese below has not mentioned as things needed to take care for people management? AA.住房公积金B. 医疗补贴C. 请假25.In the step of ____A____, managers need to find out obstacles in the course of achieving company’ s objectives and goals.A. controllingB. leadingC. planning1. Confirming reception of the sent messages meansCA. the messages are sent to right receiversB. the messages are correctly understoodC. the messages are correctly understood by right receivers2. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain?AA. Conceiving.B. Sending.C. Receiving.3. What is Chinese whispers?BA. Who whispers in Chinese.B. A game to pass message around in a whisper.C. Chinese people who don't normally talk very loudly.4. Allocative failure does NOT happen when AA. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right department or person5. According to the passage, which of the following cases does NOT belong to human failure?CA. Decreasing creativity across departments.B. Inadequate communication between departments.C. Increasing customer complaints.1.This team building event was aimed at BA. helping these young, bright and enthusiastic employees become more concentrated on their workB. making the team members know how to share information or solutions and cooperate with each otherC. building up team morale2.This event was held in AA. a self-service restaurantB. a coffee shopC. a classroom3. About how many team members were out of the second round of the activity?CA.30.B.35.C.5.4. Which statement below is correct?CA. In the second round, every one of the team had found their balloons after 15 minutes.B. In the third round, the team members were askedthem to find the balloon with amongst the hundreds of other balloons in the room.C. In the third round, everybody had their own balloon with help from others within 2 minutes.5. What was the event going to teach these employees?Atheir name on itA. Sharing and cooperating with other team members is more efficient when they are working together.B. Focusing solely on employees' own pursuits is not allowed in workplace.C. Failure of teamwork is caused by individual.1.How would you describe Google?答复不正确A. Medium-sized international companyB. Large global enterprisesC. Large American company2.Which one does NOT belong to the methods that Google motivate its employees?答复不正确A. Promoting the employee who has more influence on Google the higher job position.B. Shuttling the employees between home and office.C. Offering entertaining equipment in workplace.3.Who founded Google? 答复不正确A. Larry Page and Sergey BrinB. Karen MayC. Sergey Brin4.If you are a normal employee of Google, what could you do EXCEPT?答复不正确A. Know all information of Google and discuss questions with your leaders.B. Only work for the project you choose.C. Play bowling with your colleagues and get away from mundane errands.答复不正确5. What is Google's secret to success?A. Innovating hi-tech products.B. Paying high salary to the employees and practicing strict management.C. Valuing the happiness of its employees as much as innovating good products.答案： 1.B2.A3.A4.B5.C1.What should you do when you are given a bad performance review?答复不正确A. Argue with your boss.B. Make immediate remarks.C. Stay calm and listen carefully.2.What should you do after you are given a bad performance review?答复不正确A. Quit your job immediately.B. Insist on making comments.C. Learn from the review.3.What should you do if you do not agree with the bad performance review?答复不正确A. Tell the boss directly that you do not agree with the review.B. Make a written statement on your own behalf if it is allowed.C. Do not express your different understanding in a written statement.4.How do you improve a bad performance review?答复正确A. Understand the established performance standards.B. Learn more about what the employee wants or expects.C. Learn what the person who gives the review may think.5.Why should we understand the cause of a bad performance review?答复不正确A. Because it helps the employee to get promoted immediately.B. Because it encourages and motivates the worker to do better.C. Because it prevents the employee from professional growth.答案： 1. C 2. C 3. B 4. A 5. B1.Enterprises carry out downsizing, reorganizing and cutting costs in order to答复正确A. cut down on the number of workersB. reshuffle the organizationC. survive2.“ No industry is exempt〞 means答复正确A. No industry is an exceptionB. No industry is an exampleC. Not every industry can be exempted3.The following questions are often discussed among scholars EXCEPT答复正确A. How can bosses create favorable conditions for changeB. How can productivity be increasedC. What can workers do to get through change4.How many suggestions does the author put forward?答复正确A.4B.5C.65.From the passage, we know that Robin Sharma is答复正确A. an expert on leadership, and personal successB. a great leaderC. someone who likes to play the game of Hide and Seek答案： 1. C 2. A 3. B 4. C 5. A1.What is necessary in creating innovation culture?答复正确AmunicationB.courageC.immitation2.How does 3M create its innovation culture?答复正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.3.The word prerequisite in“ Make it a job prerequisite 回〞答不means正确A. required as a prior conditionB. going afterC. prior to request4.How does Gillette create its innovation culture?答复不正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.5. The formation from idea to innovation needs答复不正确. A. discussion and reviseB. failure and courageC. support and cooperation答案： 1. B 2. B 3. A 4. C 5. C三、判断正误1、 in competitive markets, leaders are under increased pressure to maintain a positive work culture. A positive work culture cultivates greater employee satisfaction; greater employee satisfaction contributes to higher performance; higher performance impacts improved client outcomes; improved client outcomes contribute to service excellence.Positive work cultures are built over time and need constant attention. Such cultures are dependent on leadership vision and values.26.A positive work culture will give workers more satisfaction.27.Positive cultures have a lot to do with leadership vision and values.28.The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive.29.In competitive markets, leaders are under more and more pressure to keep a positive work culture.30.Positive work culture can be built in a short time.答案： 26. T27. T28. F29. T30.F26. Nokia lost the smartphone battle because its technology was not as good as that of Apple.27. Nokia’ s middle managers were frank to tell the truth, but the top ones didn’ t listen to them.。

电大2018-2019年度管理英语4参考答案

电大2018-2019年度管理英语4参考答案英语参考答案一、选择题1、-I think things have been a bit difficult for us the last couple of months.-________A_______We’ve been working hard, but still getting behind.A. You’re right.B. I’m afraid.C. I don’t think so.2. –How can you explain the latest situation?-____A____,I know it is all my fault.A. SorryB. Excuse meC. I’m afraid3. –Do you mind if I use vouchers to spend in a restaurant?-______B_____A. Yes, please.B. Not at all. Go ahead.C. No, thank you.4. –I’m going to Beijing for a few days.-______C____ I wish I could go with you.A. It doesn’t matter.B. Forget it.C. I really envy you.5. –The Auto Show in the City Stadium has been canceled.-Oh, no!____A______A. What a pity!B. It doesn’t matterC. It’s not interesting at all!6-Is it possible for you to work out the plan tonight?-________B_______.A. I’ll do that.B. I think so.C. I’d love to.7. –How did your meeting go yesterday?-____A____,actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special9. –Will you help me arrange a meeting with Mr. Brown, please?-_____C_____A. No, no way.B. No, I can’t.C. Sorry I can’t. I have to finish my project right now.10. –You’d better not push yourself too hard. You can turn to the team for help.-___B_______A. You are right.B. No, we can’t do that.C.I think it will kill our time.11.This project is too big for me to finish on time.—________C________.A.Please do me a favorB. That is a daydreamC. I'll give you a hand12.A T&T found that employees with better planning and decision-making skills were ___A___ to be promoted intomanagement jobs.A. more likelyB. more likeC. more unlikely13. The demands and requirements placed on the CEO of Sony are different from ___B___ on the manager of your local Wendy's restaurantA. theseB. thoseC. which14.It is through enthusiasm and quiet intensity __A____ we transform creativity and vision into the technologies.A. that 正确B. /C. which15.We could let some of the staff work from home.______B__________?—That's a good idea.A. Do you have any good ideasB. What do you think of itC. Is there anything else16.Could you give us a speech on management functions some day this week?—_______C_________.A. That'a good ideaB. No, I already have plansC. I'd love to, but I'm busy this week17.The Human Resource Managing Department at Honda is given specific instructions ___C___ employ the best possible workers.A. how toB. on what toC. on how to18.Even the best continually seek ways to ___C___ their skills.A. sharpB. sharpenerC. sharpen20. The responsibilities in handbook ___B___ that managers have to be concerned with efficiency and effectiveness in the work process.A. implyB. indicate 正确C. interrupt21. so that understanding takes place. BA. enableB. EngageC. encourage22. Supervisors should ______ their employees in two-way communication so that understanding takes place.A. enableB. engage 正确C. encourage23. ____A__ CEOs spend planning, the more profitable their companies are.A. The more time 正确B. The moreC. The less time24. Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraid I have no idea25. In today's environment, _____A_____ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.A. whereB. whenC. while26. Effective leaders distill complex thoughts and strategies into simple, memorable terms __B________ colleagues and customers can grasp and act upon.A. whenB. that 正确C. who27. What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights28.—If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that 正确C. I know that29.When the message finally reached the Command Center, it ___B_______ “mutated” to become —“Send three and four-pence, we're going to a dance.”A. wasB. hadC. have30.I think the primary __A____factor is there's been so much absence lately.A. contributing 正确B. causingC. affecting31.If demand is rising but the firm _____C_____ from communication failure, then stocks will fall and there will be understaffing.A. has been sufferingB. is going to sufferC. is suffering 正确32.—_________C___________identify the problems that have been occurring?—Well, as you know, the problems we had with Gary caused a lot of friction among the team.A. What would youB. Will youC. Are you able to33.—Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraid I have no idea34.Creativity, especially ____A______ which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.A. thatB. thoseC. /35.What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights36.Every time I tried to say something, he would __B____ to something else.A. move offB. move onC. move over37. —How did your meeting go yesterday?—__________A__________actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special38.—If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that 正确C. I know that39.Effective leaders distill complex thoughts and strategies into simple, memorable terms ___B_______ colleagues and customers can grasp and act upon.A. when 不正确B. thatC. who40.He's left now, but productivity hasn't _C_____that much.A. carried on 不正确B. caught upC. picked up41.Who was _A_____ the meeting？A. chairingB. leading 不正确C. charging42. —_____B________—I'd like to have this film developed.A. What's it?B. May I help you?C. What do you want? 不正确43.—What are your teammates like?—_____A________A. They are all warmhearted and helpful.B. They all like sports and games. 不正确C. They are all good friends.44.How do you get your members to ___C___ as a team?A. pull apartB. pull upC. pull together 正确45.The majority of these team challenges __C____ anywhere.A. can deliverB. are deliveredC. can be delivered46.I have been very lucky to have had __A____ managers during my career so far.A. terrific 正确B. terribleC. terrifying47.Will you help me arrange a meeting with Mr. Brown, please?—_____C________A. No, no way. 不正确B. No, I can't.C. Sorry I can't. I have to finish my project right now.48.—Could I borrow your iPad for a few hours?—______B_______A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It doesn't matter.49.The team creates an environment ___C___ people are comfortable in communicating, advocating positions, and taking action.A. thatB. which 不正确C. in which50.Team members are ___B___ as unique people with irreplaceable experiences, points of view, and knowledge to contribute.A. treatedB. viewedC. known 不正确51.In high school, I am equally comfortable____B__as a member of a team and independently.A. to work 不正确B. workingC. work52. I am sorry for what I have said to you.—_______C______A. No problem.B. I'm sure about that.C. Don't think any more about it. 正确53.—Could I borrow your iPad for a few hours?—_______B______A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It doesn't matter.54.I like to think __C____. I am always the one finding new ways to a situation or challenge.A. inside of the boxB. of the boxC. outside of the box 正确55.I believe that I have a lot to contribute ___A___ a team environment, and am comfortable in both leadership and player roles.A. toB. with 不正确C. for56.Regular and concrete feedback is important ___B___ who is not performing up to her potential.A. when to deal with a workerB. when dealing with a workerC. when dealt with a worker 不正确57. Wow! This is a fantastic project! I've never known you're so creative.—______C____A. Don't mention it.B. Great, I dare to say I am a talent. 不正确C. Thanks for your compliments.58.—______C____—You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?59.Learning new things has always been a great ___A___ for me.A. motivator 正确B. motivateC. motivation60.The leader __C____ at creating opportunities to provide rewards, recognition and thanks to his or her staff.A. exceedsB. excellentC. excels 正确61.—Do you mind if I use vouchers to spend in a restaurant?—____B______A. Yes, please. 不正确B. Not at all. Go ahead.C. No, thank you.62.—Can I get you a couple of tea?—________A_________________.A. That's very nice of youB. With pleasureC. You can, please 不正确63.__C____ clearly communicate with and actively listen to employees is essential to improve their performance.A. Be able toB. Being able 不正确C. Being able to64.___C___ the job, employers don't want to hire people who are difficult to get along with.A. Despite ofB. Regardless 不正确C. Regardless of65.An appreciated gift and the gesture of providing it will __B____ your coworker's day.A. look upB. light up 正确C. lift to66. You'd better not push yourself too hard. You can ask the team and listen.—____A______A. You are right.B. No, we can't do that. 不正确C. I think it will kill our time.67.—_____C_____—You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?68.Self-esteem needs might include the ___A___ from a workplace.A. rewardsB. rewarded 不正确C. rewarded69.Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel __A____ the company cared about them and their well-being.A. as ifB. even if 不正确C. like70.All the team members tried their best. We lost the game, _____A____.A. howeverB. therefore 不正确C. since71. Over-the-top? You mean…—______C______A. Well, sometimes your co-workers feel that you are too loud.B. No, I don't. 不正确C. Thanks a lot.72.—Why didn't you come to my birthday party yesterday?—________B____A. Excuse me, my friend sent me a flower.B. Sorry, but my wife had a car accident. 正确C. Fine, I never go to birthday parties.73.At a rough ___A_____, we will take another four weeks to finish this plan.A. estimate 正确B. valueC. account74.Good work ____A____ good pay.A. deservesB. requests 不正确C. deserts75.They have come to the conclusion ___A_____ this winter will be even colder than before.A. thatB. forC. which 不正确76. I think I have made a great mistake.—_____C_______A. I don't think so. You really made an error. 不正确B. I don't think so. It's really terrible.C. I don't think so. It's not your fault.77.—Do you know where I can repair my motorcar?—_____B_______A. It's cheap to repair a motorcar.B. Around the street corner.C. You drive too fast to damage it. 不正确78.The workmen want to ____B____ the number of working hours and to increase pay.A. deleteB. decrease 正确C. depress79.Wendy suggests that we ___B_____ tomorrow.A. shall goB. should go 正确C. will go80.Without his assistance, I ___A_____ the research last month.A. would not have completed 正确B. could not finishC. should not finish81. —Haven't seen you for ages. What are you busy doing now?—_______C_____A. Yes ,long time no see.B. Yeah, thanks for coming.C. I am working part time in a bookstore. 正确82.—Over-the-top? You mean…—_____A_______A. Well, sometimes your co-workers feel that you are too loud. 正确B. No, I don't.C. Thanks a lot.83.Linda walked at the head, ___A_____ by her colleagues.A. followedB. following 不正确C. to follow84.Please ask the solicitor what his ____B____ would be to take the case to court.A. fareB. feeC. salary 不正确85.A child's character is greatly influenced by his home _____B___.A. caseB. environment 正确C. situation86.—Can I have three days off next week, Mr. Smith?—__B___. I can manage without you.A. I'm afraid notB. Of courseC. It depends 不正确87.—If you don't believe in yourself, no one else will.—__C___. Confidence is really important.88.They depend on each other to survive. In other words, they are ___B___ for survival.A. interwovenB. interdependent 正确C. international89.He ordered that nothing ____B____ until the police arrived.A. was touchedB. should be touched 正确C. had been touched90.Redundancy happens when employees need to __C___ their workforce. And as a result, someone gets dismissed from work.A. reformB. reproduce 不正确C. reduce91. —Which of these hats do you want?—____A___ . Either will do.A. I don't mind 正确B. No problemC. Go ahead92.—If you don't believe in yourself, no one else will.—__C___. Confidence is really important.A. That's not the pointB. I don't think so 不正确C. I couldn't agree more93.By the end of the year, the sales plan for the next year___B___.A. will be madeB. will have been madeC. have been made 不正确94.All ___A__ glitters (闪闪发光) is not gold.A. that 正确C. what95.To build the reservoir（水库），thousands of people have to be___A____ .A. relocatedB. repeated 不正确C. reopened96.—Terribly sorry to interrupt, but may I use your dictionary?—Yes,_______A_______.A. of courseB. it doesn’t matterC. no hurry 不正确97.—Have you already paid? What's my share of the bill？—_____C____. It wasn't very much.A. It's my shareB. None of your business 不正确C. Don't worry about it98.An agreement was reached on the ___C__ of mutual respect and mutual interest.A. basic 不正确B. baseC. basis99.___C__ there is smoke, there is fire.A. If 不正确B. WhenC. Where/doc/9211317981.html,pared ___A___ English, Chinese is generally believed to be more difficult to learn.A. with 正确B. from101. —The Auto Show in the City Stadium has been canceled.—Oh, no！___A______A. What a pity!B. It doesn't matter! 不正确C. It's not interesting at all!102.—Sorry for being late. I should have called you earlier.—_____C_____. I've just arrivedA. That's no troubleB. You are welcomeC. That's all right 正确103._A_____ the importance of English, we should put more effort into it and try to learn it well.A. GivenB. Giving 不正确C. Gave104.After days of investigation, the police were __B__ reality.A. looking into 不正确B. approachingC. finding105.The reason ___B__ he was absent from class yesterday was that he was ill and hospitalized.A. forB. why 正确C. that106. —You have to believe in yourself. No one else will, if you don't.—__________C__________Confidence is really important.A. It's not my cup of tea.B. I don't think so. 不正确C. I couldn't agree more.107.—It's about a successful businessman's management experience, isn't it?—_____B_______A. My pleasure!B. That's right! 正确C. It's up to you!108.The key ___A___ successful implementation is clearly communicating the strategy to the whole company. A. to B. in 不正确C. of109.We ___B_____ with achievement.A. doneB. are obsessed 正确C. catch up110.__C____ we can't compete in terms of size I do believe we hold an advantage in terms of dedication to customer service.A. ThereforeB. ButC. Although 正确111. —Scott，I'd like to have your opinions about my written report.—_______C_________ But I have one suggestion.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.112.—I'd like a wake-up call at 7:00 a.m., please!—OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one.C. just do what you like. 不正确113.How do we expect to compete with a company that has such a huge __C____ and huge resources?A. recommendationB. reductionC. reputation 正确114.We need ____A____ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.A. outstandingB. plainC. general 不正确115.This is the man ___B___ last night.A. whom I saw himB. whom I saw 正确C. what I saw116. ___________C__________-Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually? 正确117.—Scott，I'd like to have your opinions about my written report.—________C________ But I have one suggestion.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.118.He will write to me as soon as he ___B___ home.A. will have returnedB. returnsC. will return 不正确119.please ___A___ your hand if you have any question at all.A. raiseB. rise 不正确C. arise120.When people are surrounded by ___B___ communication and encouragement, they can find the courage to try, fail, redo, and try again.A. complicatedB. constant 正确C. corporate121. —I'd like a wake-up call at 7:00 a.m., please!—OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one. 正确C. just do what you like.122.—___________C_________________—Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually? 正确123.—Who should be responsible for the accident?—The boss, not the workers. They just carried out the order __B____.A. as are told 不正确B. as toldC. as they told124.How do we expect to compete with a company that has such a huge __C____ and huge resources?A. recommendationB. reductionC. reputation 正确125.We need _____A___ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.A. outstanding 正确B. plainC. general二、阅读理解21. Confirming reception of the sent messages means____A________.A. the messages are sent to the right receiversB．the messages are correctly understoodC. the messages are correctedly written22. In the famous British Army Commander story, it was probably at the step of ____A_____ that went wrong in the communication chain.A. decodingB. sendingC. conceiving23. Chinese whispers is _____B_________.A. a person who whispers in ChineseB. a game to pass message around in a whisperC. the fact that Chinese people don’t normally talk very loudly24. Allocative failure does NOT happen when________A______.A. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right person25. Which of the following cases belongs to human failure? CA. Increasing customer complaints.B. Adequate communication between departments.C. Decreasing creativity across departments.21. What is the main idea of this passage? BA. To introduce some of the author’s ideas about management.B．T o introduce five distinct functions of managing proposed by Fayol.C. To promote the book entitled Administration Industrielle et Generale.22. What are the in fluence of Fayol’s book Administration Industrielle et Generale? CA. It is of no influence at all for today.B. It is nearly forgotten by the world.C. it is still great effect on current management courses.23. Which step of managing refers to bring staff together and tell them what to do? BA. Leading.B. Organizing.C. Staffing.24. Which item in Chinese below has not mentioned as things needed to take care for people management?AA. 住房公积金B. 医疗补贴C. 请假25.In the step of ____A____, managers need to find out obstacles in the course of achieving company’s objectives and goals.A. controllingB. leadingC. planning1. Confirming reception of the sent messages means CA. the messages are sent to right receiversB. the messages are correctly understoodC. the messages are correctly understood by right receivers2. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain? AA. Conceiving.B. Sending.C. Receiving.3. What is Chinese whispers? BA. Who whispers in Chinese.B. A game to pass message around in a whisper.C. Chinese people who don't normally talk very loudly.4. Allocative failure does NOT happen when AA. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right department or person5. According to the passage, which of the following cases does NOT belong to human failure? CA. Decreasing creativity across departments.B. Inadequate communication between departments.C. Increasing customer complaints.1. This team building event was aimed at BA. helping these young, bright and enthusiastic employees become more concentrated on their workB. making the team members know how to share information or solutions and cooperate with each otherC. building up team morale2. This event was held in AA. a self-service restaurantB. a coffee shopC. a classroom3. About how many team members were out of the second round of the activity? CA. 30.B. 35.C. 5.4. Which statement below is correct? CA. In the second round, every one of the team had found their balloons after 15 minutes.B. In the third round, the team members were asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room.C. In the third round, everybody had their own balloon with help from others within 2 minutes.5. What was the event going to teach these employees? AA. Sharing and cooperating with other team members is more efficient when they are working together.B. Focusing solely on employees' own pursuits is not allowed in workplace.C. Failure of teamwork is caused by individual.1. How would you describe Google?回答不正确A. Medium-sized international companyB. Large global enterprisesC. Large American company2. Which one does NOT belong to the methods that Google motivate its employees?回答不正确A. Promoting the employee who has more influence on Google the higher job position.B. Shuttling the employees between home and office.C. Offering entertaining equipment in workplace.3. Who founded Google?回答不正确A. Larry Page and Sergey BrinB. Karen MayC. Sergey Brin4. If you are a normal employee of Google, what could you do EXCEPT?回答不正确A. Know all information of Google and discuss questions with your leaders.B. Only work for the project you choose.C. Play bowling with your colleagues and get away from mundane errands.5. What is Google's secret to success?回答不正确A. Innovating hi-tech products.B. Paying high salary to the employees and practicing strict management.C. V aluing the happiness of its employees as much as innovating good products.答案：1. B 2. A 3. A 4. B 5. C1. What should you do when you are given a bad performance review?回答不正确A. Argue with your boss.B. Make immediate remarks.C. Stay calm and listen carefully.2. What should you do after you are given a bad performance review?回答不正确A. Quit your job immediately.B. Insist on making comments.C. Learn from the review.3. What should you do if you do not agree with the badperformance review?回答不正确A. Tell the boss directly that you do not agree with the review.B. Make a written statement on your own behalf if it is allowed.C. Do not express your different understanding in a written statement.4. How do you improve a bad performance review?回答正确A. Understand the established performance standards.B. Learn more about what the employee wants or expects.C. Learn what the person who gives the review may think.5. Why should we understand the cause of a bad performance review?回答不正确A. Because it helps the employee to get promoted immediately.B. Because it encourages and motivates the worker to do better.C. Because it prevents the employee from professional growth.答案：1. C 2. C 3. B 4. A 5. B1. Enterprises carry out downsizing, reorganizing and cutting costs in order to 回答正确A. cut down on the number of workersB. reshuffle the organizationC. survive2. “No industry is exempt” means 回答正确A. No industry is an exceptionB. No industry is an exampleC. Not every industry can be exempted3. The following questions are often discussed among scholars EXCEPT 回答正确A. How can bosses create favorable conditions for changeB. How can productivity be increasedC. What can workers do to get through change4. How many suggestions does the author put forward?回答正确A. 4B. 5C. 65. From the passage, we know that Robin Sharma is 回答正确A. an expert on leadership, and personal successB. a great leaderC. someone who likes to play the game of Hide and Seek答案：1. C 2. A 3. B 4. C 5. A1. What is necessary in creating innovation culture?回答正确/doc/9211317981.html,municationB.courageC.immitation2. How does 3M create its innovation culture?回答正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.3. The word prerequisite in “Make it a job prerequisite” means 回答不正确A. required as a prior conditionB. going afterC. prior to request4. How does Gillette create its innovation culture?回答不正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.5. The formation from idea to innovation needs 回答不正确. A. discussion and reviseB. failure and courageC. support and cooperation答案：1. B 2. B 3. A 4. C 5. C三、判断正误1、in competitive markets, leaders are under increased pressure to maintain a positive work culture. A positive work culture cultivates greater employee satisfaction; greater employee satisfaction contributes to higher performance; higher performance impacts improved client outcomes; improved client outcomes contribute to service excellence. Positive work cultures are built over time and need constant attention. Such cultures are dependent on leadership vision and values.26. A positive work culture will give workers more satisfaction.27. Positive cultures have a lot to do with leadership vision and values.28. The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive.29. In competitive markets, leaders are under more and more pressure to keep a positive work culture.30. Positive work culture can be built in a short time.答案：26. T 27. T 28. F 29. T 30.F26. Nokia lost the smartphone battle because its technology was not as good as that of Apple.27. Nokia’s middle managers were frank to tell the truth, but the top ones didn’t listen to them.。

四川电大英语写作基础形成性考核4标准答案

英语写作基础形成性考核4四川电大形成性测评系统课程代码：5110126 参考资料、单项选择题（共1 道试题，共20 分。

选择恰当的摘要）1. Read the following 2 passages and decide which is a good summary.A. Ideas concerning poverty have changed. Under Social Darwinism it was thought that families were self-sufficient and should able to take care of themselves. Those who needed help were grudgingly given some relief as a temporary necessity. However, at the turn of the century, there was uneasiness concerning the possible spread of beggary. The “poor” were viewed as a potentially dangerous class and were seen as different from the “paupers.” “Paupers” were those who were not interested in seeking a “better life,” whereas the “worthy poor” were those who did struggle to improve their lot against conditions beyond their control.B. Ideas concerning poverty have changed. Social Darwinists expected families to be self-sufficient. People in need were given some relief as a temporary necessity. However, the turn of the century saw uneasiness about the spread of beggary. The poor, a potentially dangerous class though, were seen as different from the paupers. Paupers were not interested in seeking a better life while the worthy poor did struggle to improve their lot.参考答案：B、阅读理解（共2 道试题，共40 分。

电大2018度管理英语4参考

英语参照答案一、选择题1、 -I think things have been a bit difficult for us the last couple of months.-________A_______We’ ve been working hard, but still getting behind.A. You ’ re right.B. I’ m afraid.C. I don’ t think so.2.–How can you explain the latest situation?-____A____,I know it is all my fault.3.–Do you mind if I use vouchers to spend in a restaurant?-______B_____A. Yes, please.B. Not at all. Go ahead.C. No, thank you.4.–I ’ m going to Beijing for a few days.-______C____ I wish I could go with you.5.–The Auto Show in the City Stadium has been canceled.-Oh, no!____A______A. What a pity!B. It doesn’t matterC. It’ s not interesting at all!6-Is it possible for you to work out the plan tonight?-________B_______.A. I ’ ll do that.B. I think so.C. I’d love to.7.–How did your meeting go yesterday?-____A____,actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special9.–Will you help me arrange a meeting with Mr. Brown, please?-_____C_____A. No, no way.B. No, I can’t.C. Sorry I can’ t. I have to finish my project rightnow.10.– You’ d better not push yourself too hard. You can turn to the team for help.-___B_______A. You are right.B. No, we can’ t do that.think it will kill our time.project is too big for me to finish on time.—________C________.do me a favor B. That is a daydream C. I'll give you a hand&T found that employees with better planning and decision-making skills were ___A___ to be promoted into management jobs.A. more likelyB. more likeC. more unlikely13. The demands and requirements placed on the CEOof Sony are different from ___B___ on the manager of your local Wendy's restaurantA. theseB. thoseC. whichis through enthusiasm and quiet intensity __A____ we transform creativity and vision into thetechnologies.A. that正确B. /C. whichcould let some of the staff work from ?— That's a good idea.A. Do you have any good ideasB. What do you think of itC. Is there anything elseyou give us a speech on management functions some day this week?—_______C_________.Human Resource Managing Department at Honda is given specific instructions ___C___ employthe best possible workers.the best continually seek ways to ___C___ their skills.A. sharpB. sharpenerC. sharpen20.The responsibilities in handbook ___B___ that managers have to be concerned with efficiencyand effectiveness in the work process.A. implyB. indicate正确C. interrupt21. so that understanding takes place.BA. enableB. EngageC. encourage22. Supervisors should ______ their employees in two-way communication so that understanding takes place.A. enableB. engage正确C. encourage23. ____A__ CEOs spend planning, the more profitable their companies are.A. The more time正确B. The moreC. The less time24. Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'mafraid I have no idea25. In today's environment, _____A_____ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.A. whereB. whenC. while26. Effective leaders distill complex thoughts and strategies into simple,memorable terms __B________ colleagues and customers can grasp and act upon.A. whenB. that正确C. who27.What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights28.— If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that正确C. I know thatthe message finally reached the Command Center, it ___B_______ “mutated ” to become—“ Send three and four-pence, we're going to a dance.”A. wasB. hadC. havethink the primary __A____factor is there's been so much absence lately.A. contributing正确B. causingC. affectingdemand is rising but the firm _____C_____ from communication failure, then stocks will falland there will be understaffing.A. has been sufferingB. is going to sufferC. is suffering正确32. — _________C___________identify the problems that have been occurring?—Well, as you know, the problems we had with Gary caused a lot of friction among the team.A. What would youB. Will youC. Are you able to33. — Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr.Brown C. I'm afraid I have no idea,especially ____A______ which takes place across departmental boundaries, is likely to sufferhugely as team synergy slips.you need to do is to keep things short and sweet, just the ___C___.time I tried to say something, he would __B____ to something else.37.—How did your meeting go yesterday?— __________A__________actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special38. — If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that正确C. I know thatterms ___B_______ leaders distill complex thoughts and strategies into simple,memorablecolleagues and customers can grasp and act upon.A. when不正确B. thatC. who's left now, but productivity hasn't _C_____that much.A. carried on不正确B. caught upC. picked upwas _A_____ the meeting？A. chairingB. leading不正确C. charging42.—_____B________— I'd like to have this film developed.A. What's it?B. May I help you?43. — What are your teammates like?—_____A________do you get your members to ___C___ as a team?A. pull apartB. pull upC. pull together正确majority of these team challenges __C____ anywhere.A. can deliverB. are deliveredC. can be deliveredhave been very lucky to have had __A____ managers during my career so far.A. terrific正确B.terribleC.terrifyingyou help me arrange a meeting with Mr. Brown, please?—_____C________C. Sorry I can't. I have to finish my project right now.48. — Could I borrow your iPad for a few hours?—______B_______A. Yes, you can.B. Sure, here you are. Enjoy your time.正确C. It doesn't matter.team creates an environment ___C___ people are comfortable in communicating, and taking action.A. thatB. which不正确C. in whichmembers are ___B___ as unique people with irreplaceable experiences,points to contribute.advocating positions, of view, and knowledgeA.treatedB.viewedC.known 不正确high school, I am equally comfortable____B__as a member of a team and independently.A. to work不正确B. workingC. work52. I am sorry for what I have said to you.—_______C______A. No problem.B. I'm sure about that.C. Don't think any more about it.正确53. — Could I borrow your iPad for a few hours?—_______B______A. Yes, you can.B. Sure, here you are. Enjoy your time.正确C. It doesn't matter.like to think __C____. I am always the one finding new ways to a situation or challenge.A. inside of the boxB. of the boxC. outside of the box正确believe that I have a lot to contribute ___A___ a team environment, and am comfortable in bothleadership and player roles.A.toB.with 不正确C.forand concrete feedback is important ___B___ who is not performing up to her potential.A. when to deal with a worker57. Wow! This is a fantastic project! I've never known you're so creative.— ______C____A. Don't mention it.B. Great, I dare to say I am a talent.不正确C. Thanks for your compliments.58. — ______C____— You might as well write a thanks-note.A. How do you like the rewards?new things has always been a great ___A___ for me.B.motivateC.motivationleader __C____ at creating opportunities to provide rewards, recognition and thanks to his orher staff.A.exceedsB.excellentC.excels 正确61. — Do you mind if I use vouchers to spend in a restaurant?— ____B______62. — Can I get you a couple of tea?—________A_________________.A. That's very nice of youB. With pleasureC. You can, please不正确listen to employees is essential to improve their clearly communicate with and activelyperformance.A. Be able toB. Being able不正确C. Being able tothe job, employers don't want to hire people who are difficult to get along with.A. Despite ofB. Regardless不正确C. Regardless ofappreciated gift and the gesture of providing it will __B____ your coworker's day.A. look upB. light up正确C. lift to66. You'd better not push yourself too hard. You can ask the team and listen.— ____A______A. You are right.B. No, we can't do that.不正确C. I think it will kill our time.67. — _____C_____— You might as well write a thanks-note.B. What do you do with the rewards?不正确C. Could you suggest some ways of the rewards?needs might include the ___A___ from a workplace.A.rewardsB.rewarded 不正确C.rewardedper cent of the respondents said that praise and attention from their supervisor would make them feel __A____ the company cared about them and their well-being.the team members tried their best. We lost the game, _____A____.A.howeverB.therefore不正确C.since71.Over-the- top? You mean ⋯— ______C______A. Well, sometimes your co-workers feel that you are too loud.72. — Why didn't you come to my birthday party yesterday?— ________B____A. Excuse me, my friend sent me a flower.B. Sorry, but my wife had a car accident.正确C. Fine, I never go to birthday parties.a rough ___A_____, we will take another four weeks to finish this plan.B.valueC.accountwork ____A____ good pay.A.deservesB.requests 不正确C.desertshave come to the conclusion ___A_____ this winter will be even colder than before.A. thatB. forC. which不正确76. I think I have made a great mistake.— _____C_______A. I don't think so. You really made an error.不正确B. I don't think so. It's really terrible.C. I don't think so. It's not your fault.77. — Do you know where I can repair my motorcar?— _____B_______A. It's cheap to repair a motorcar.B. Around the street corner.C. You drive too fast to damage it.不正确workmen want to ____B____ the number of working hours and to increase pay.A.deleteB.decrease 正确C.depresssuggests that we ___B_____ tomorrow.A. shall goB. should go正确C. will gohis assistance, I ___A_____ the research last month.81.—Haven't seen you for ages. What are you busy doing now?— _______C_____A. Yes ,long time no see.B. Yeah, thanks for coming.C. I am working part time in a bookstore.正确82. — Over-the- top? You mean ⋯— _____A_______正确A. Well, sometimes your co-workers feel that you are too loud.B. No, I don't.C. Thanks a lot.walked at the head, ___A_____ by her colleagues.A. followedB. following不正确C. to followask the solicitor what his ____B____ would be to take the case to court.B.feeC.salary 不正确child's character is greatly influenced by his home _____B___.A.caseB.environment 正确C.situation86. — Can I have three days off next week, Mr. Smith?— __B___. I can manage without you.A. I'm afraid notB. Of course87. — If you don't believe in yourself, no one else will.— __C___. Confidence is really important.depend on each other to survive. In other words, they are ___B___ for survival.A.interwovenB.interdependent正确C.internationalordered that nothing ____B____ until the police arrived.A. was touchedB. should be touched正确C. had been touchedhappens when employees need to __C___ their workforce. And as a result, someone gets dismissed from work.A.reformB.reproduce 不正确C.reduce91.—Which of these hats do you want?— ____A___ . Either will do.A. I don't mind正确B. No problemC. Go ahead92. — If you don't believe in yourself, no one else will.— __C___. Confidence is really important.A. That's not the pointB. I don't think so不正确C. I couldn't agree morethe end of the year, the sales plan for the next year___B___.A. will be madeC. have been made不正确___A__ glitters (闪闪发光) is not gold.A. that正确B. whichbuild the reservoir（水库），thousands of people have to be___A____ .A.relocatedB.repeated 不正确C.reopened96. — Terribly sorry to interrupt, but may I use your dictionary?— Yes,_______A_______.A. of courseB. it doesn’t matterC. no hurry不正确97. — Have you already paid? What's my share of the bill？— _____C____. It wasn't very much.A. It's my shareB. None of your business不正确C. Don't worry about itagreement was reached on the ___C__ of mutual respect and mutual interest.A. basic不正确B.baseC.basisthere is smoke, there is fire.B.WhenC.Where___A___ English, Chinese is generally believed to be more difficult to learn.A. with正确B.fromC.against101.—The Auto Show in the City Stadium has been canceled.— Oh, no ！ ___A______A. What a pity!B. It doesn't matter!不正确C. It's not interesting at all!102. — Sorry for being late. I should have called you earlier.—_____C_____. I've just arrivedA. That's no troubleB. You are welcomethe importance of English, we should put more effort into it and try to learn it well.A.GivenB.Giving 不正确C.Gavedays of investigation, the police were __B__ reality.A. looking into不正确B. approachingreason ___B__ he was absent from class yesterday was that he was ill and hospitalized.A.forB.why 正确C.that106.—You have to believe in yourself. No one else will, if you don't.— __________C__________Confidence is really important.A. It's not my cup of tea.B. I don't think so.不正确C. I couldn't agree more.107. — It's about a successful businessman's management experience, isn't it?— _____B_______A. My pleasure!B. That's right!正确C. It's up to you!key ___A___ successful implementation is clearly communicating the strategy to the whole company.___B_____ with achievement.A. doneB. are obsessed正确C. catch upwe can't compete in terms of size I do believe we hold an advantage in terms of dedication tocustomer service.A.ThereforeB.ButC.Although 正确111.—Scott，I'd like to have your opinions about my written report.—_______C_________ But I have one suggestion.112. — I'd like a wake-up call at 7:00 ., please!— OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one.do we expect to compete with a company that has such a huge __C____ and huge resources?A. recommendationB. reductionC. reputation正确think before you speak and manage need ____A____ communication skills:listen carefully,conflicts diplomatically.A. outstandingB. plainC. general不正确is the man ___B___ last night.A. whom I saw himB. whom I saw正确C. what I saw116.___________C__________-Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?117. — Scott ， I'd like to have your opinions about my written report.—________C________ But I have one suggestion.will write to me as soon as he ___B___ home.A. will have returned___A___ your hand if you have any question at all.A.raiseB.rise 不正确C.arisepeople are surrounded by ___B___ communication and encouragement, they can find the courage to try, fail, redo, and try again.plicatedB.constant 正确C.corporate121.—I'd like a wake-up call at 7:00 ., please!— OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one.正确C. just do what you like.122. — ___________C_________________—Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually?正确123. — Who should be responsible for the accident?— The boss, not the workers. They just carried out the order __B____.A. as are told不正确B. as toldC. as they tolddo we expect to compete with a company that has such a huge __C____ and huge resources?A.recommendationB.reductionC.reputation正确skills:listen carefully,think before you speak and manage need _____A___ communicationconflicts diplomatically.A. outstanding正确B. plainC. general二、阅读理解21.Confirming reception of the sent messages means____A________. A.the messages are sent to the right receiversB． the messages are correctly understoodC.the messages are correctedly written22.In the famous British Army Commander story, it was probably at the step of ____A_____ thatwent wrong in the communication chain.A.decodingB.sendingC.conceiving23.Chinese whispers is _____B_________.A.a person who whispers in ChineseB.a game to pass message around in a whisper24.Allocative failure does NOT happen when________A______.A.the right information goes to the right placeB.a company gathers false informationC.the correct information is not received by the right person25. Which of the following cases belongs to human failure?CA. Increasing customer complaints.B. Adequate communication between departments.C. Decreasing creativity across departments.21. What is the main idea of this passage? BA. To introduce some of the author’s ideas about management.B． To introduce five distinct functions of managing proposed by Fayol.C.To promote the book entitled Administration Industrielle et Generale.22.What are the influence of Fayol’s book Administration Industrielle et Generale? CA.It is of no influence at all for today.B.It is nearly forgotten by the world.C.it is still great effect on current management courses.23.Which step of managing refers to bring staff together and tell them what to do? BA.Leading.anizing.C.Staffing.24.Which item in Chinese below has not mentioned as things needed to take care for peoplemanagement?AA.住宅公积金B.医疗补助C.告假the step of ____A____, managers need to find out obstacles in the course of achieving company’s objectives and goals.A.controllingB.leadingC.planning1. Confirming reception of the sent messages means CA. the messages are sent to right receivers2.In the famous British Army Commander story, which step probably did NOT go wrong in thecommunication chain? AA.Conceiving.B.Sending.C.Receiving.3.What is Chinese whispers? BA.Who whispers in Chinese.B.A game to pass message around in a whisper.C.Chinese people who don't normally talk very loudly.4. Allocative failure does NOT happen when AA. the right information goes to the right placeB. a company gathers false information5.According to the passage, which of the following cases does NOT belong to human failure? CA.Decreasing creativity across departments.B.Inadequate communication between departments.C.Increasing customer complaints.1. This team building event was aimed at BA. helping these young, bright and enthusiastic employees become more concentrated ontheir workB. making the team members know how to share information or solutions and cooperate witheach otherC. building up team morale2. This event was held in AA. a self-service restaurantB. a coffee shopC. a classroom3. About how many team members were out of the second round of the activity?CA.30.B.35.C. 5.4. Which statement below is correct?CA. In the second round, every one of the team had found their balloons after 15 minutes.B. In the third round, the team members were asked them to find the balloon with their nameon it amongst the hundreds of other balloons in the room.C. In the third round, everybody had their own balloon with help from others within 2 minutes.5. What was the event going to teach these employees?AA. Sharing and cooperating with other team members is more efficient when they are workingtogether.B. Focusing solely on employees' own pursuits is not allowed in workplace.C. Failure of teamwork is caused by individual.1. How would you describe Google?回答不正确A. Medium-sized international companyB. Large global enterprisesC. Large American company2. Which one does NOT belong to the methods that Google motivate its employees?回答不正确A. Promoting the employee who has more influence on Google the higher job position.B. Shuttling the employees between home and office.C. Offering entertaining equipment in workplace.3. Who founded Google?回答不正确A. Larry Page and Sergey BrinB. Karen MayC. Sergey Brin4. If you are a normal employee of Google, what could you do EXCEPT?回答不正确A. Know all information of Google and discuss questions with your leaders.B. Only work for the project you choose.C. Play bowling with your colleagues and get away from mundane errands.5. What is Google's secret to success?回答不正确A. Innovating hi-tech products.B. Paying high salary to the employees and practicing strict management.C. Valuing the happiness of its employees as much as innovating good products.答案：1. What should you do when you are given a bad performance review?回答不正确A. Argue with your boss.B. Make immediate remarks.C. Stay calm and listen carefully.2. What should you do after you are given a bad performance review?回答不正确A. Quit your job immediately.B. Insist on making comments.C. Learn from the review.3. What should you do if you do not agree with the bad performance review?回答不正确A. Tell the boss directly that you do not agree with the review.B. Make a written statement on your own behalf if it is allowed.C. Do not express your different understanding in a written statement.4. How do you improve a bad performance review?回答正确A. Understand the established performance standards.B. Learn more about what the employee wants or expects.C. Learn what the person who gives the review may think.5. Why should we understand the cause of a bad performance review?A. Because it helps the employee to get promoted immediately.B. Because it encourages and motivates the worker to do better.C. Because it prevents the employee from professional growth.答案：1. Enterprises carry out downsizing, reorganizing and cutting costs in order toA. cut down on the number of workersB. reshuffle the organizationC. survive2.“No industry is exempt” means回答正确A. No industry is an exceptionB. No industry is an exampleC. Not every industry can be exempted3. The following questions are often discussed among scholars EXCEPTA. How can bosses create favorable conditions for changeB. How can productivity be increasedC. What can workers do to get through change4. How many suggestions does the author put forward?回答正确A. 4B. 5C. 65. From the passage, we know that Robin Sharma is回答正确A. an expert on leadership, and personal successB. a great leaderC. someone who likes to play the game of Hide and Seek答案：1. What is necessary in creating innovation culture?回答正确回答不正确回答正确回答正确2. How does 3M create its innovation culture?回答正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.3. The word prerequisite in“Make it a job prerequisite” meansA. required as a prior conditionB. going afterC. prior to request4. How does Gillette create its innovation culture?回答不正确回答不正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.5. The formation from idea to innovation needs回答不正确. A. discussion and reviseB. failure and courageC. support and cooperation答案：三、判断正误1、in competitive markets, leaders are under increased pressure to maintain a positive work culture.A positive work culture cultivates greater employee satisfaction; greater employee satisfactioncontributes to higher performance; higher performance impacts improved client outcomes; improved client outcomes contribute to service excellence.Positive work cultures are built over time and need constant attention.Such cultures are dependent on leadership vision and values.26.A positive work culture will give workers more satisfaction.27.Positive cultures have a lot to do with leadership vision and values.28.The direction and actions for the business must differ from the core values of theemployees in order for a workplace culture to be positive.29.In competitive markets, leaders are under more and more pressure to keep a positivework culture.30.Positive work culture can be built in a short time.答案： 26. T27. T28. F29. T26.Nokia lost the smartphone battle because its technology was not as good as that of Apple.27.Nokia’s middle managers were frank to tell the truth, but the top ones didn’t listen to them.28.Nokia’s top managers were frank to hear the truth, but the top ones didn’t listen to them.29.Middle managers in Nokia delivered results more than they promised earlier.30.Nokia’s top managers should have had better conversation tec hniques to encourage internal coordination and truth.答案：27. F 28. T29. Fmunication and leadership don't always go hand in hand.回答正确2.The say-do gap happens when people misunderstand their leader's intention.回答正确ing technical jargon makes a leader convincing.回答不正确municating sincerely is always the best.回答正确5.Observation is as important as communication when you want to know what people really think.回答正确答案：1.Team building event is traditionally related to playing games at resort.回答正确2.The author claims that playing games together is as important as form teams to solve real workissues and to improve real work processes for team building.回答正确3.“Retreat ” in the first paragraph mean s withdrawal of troops after a defeat.回答不正确4.Ice breaking motivates team members compete with each other.回答不正确5.A good teamwork culture enables individuals make more efforts together.回答不正确答案：1.A CEO only needs to be passionate and enthusiastic.回答正确2.It is not professional that PayPal CEOblames his employees not to use PayPal or forget PayPal passwords.3.“A one - sided note” refers to the root of PayPal's problem.回答不正确4.When faced with internal problems,good executives find the root of a problem in their executive team first.5.Good executives need to give feedback immediately when they are listening to the staff.回答不正确答案：1.Performance management is a very important part of any quality human resource system.回答不正确2.The aim of performance management is to punish the unqualified employees.回答不正确3.An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example.回答不正确4.Every enterprise can expect high performance from each employee.回答不正确5.“Performance management” is also called“performance appraisal”. 回答不正确答案：1.Jack Welch retired at the age of 65.回答不正确2.Jack Welch insisted that each of the businesses should be at least number 3 in their respective area. 回答不3.If the business could not meet Welch's change requirements, its manager had 3choices.回答不正确4.The restructuring went before changing the organizational culture and the managerialstyles of GE's managers. 回答正确5.The Work Out lasted a week.回答不正确答案： 1. T 2. F 3. T 4. T 5. F1.A positive work culture will give workers more satisfaction.回答不正确2.Positive cultures have a lot to do with leadership vision and values.回答正确3.The direction and actions for the business must differ from the core values of the employeesin order for a workplace culture to be positive.回答不正确4.In competitive markets,leaders are under more and more pressure to keep a positive work culture.回答不 5. Positive work culture can be built in a short period of time.回答不正确答案：1. The final goal of the strategic planning process is a strategic plan.回答正确。

1389国开电大本科《管理英语4》历年期末考试(第四大题写作)试题及答案汇编(珍藏版)

1389国开电大本科《管理英语4》历年期末考试(第四大题写作)试题及答案汇编(珍藏版)2021年7月试题及答案四、写作（共20分）31.根据要求写作文。

Write a composition with at least100words on My Dream Job.Your writing should include the followings.(1)position：customer service representative.(2)ability：communication and customer service skills.(3)reason：an expert in the product line and strong relationships with customers.附：在“我理想的职业”上写一篇至少100字的作文。

您的作品应包括以下内容。

(1)职位：客服代表。

(2)能力：沟通和客户服务能力。

(3)原因：产品线专家，与客户关系密切。

参考答案：Everyone has an ideal career in mind.My ideal career is to be a qualified customer service representative.First of all，I have multi-dimensional abilities such as active listening，verbal expression，and interpersonal skills;Secondly，I am good at having a clear understanding of myself，others，and the situation in the process of communication，clarifying my communication goals，and being good at understanding the thoughts and feelings of others;Third，I have certain professional skills.As a customer service officer，I can send the technology to users after the company's products are sold，so as to better serve the society.2021年1月试题及答案四、写作（共20分）31.根据要求写作文。

电大管理英语4作文试题及答案

电大管理英语4作文试题及答案Objective: To ce office supply costs by 10% by the end of the 4th quarter.XXX Status1.C Jack September 15 Completed2.D Mike Jones September 15 Completed3.B Mike Jones October 1 Completed4.A Jack/Mike October 30 Completed5.H Jack November 15 In Process6.E Jack November 15 In Process7.F Jack December 15 In Process8.G Jack/Mike Mike January 15 Not startedNote: The table above lists the ns。

responsible persons。

rities。

due dates。

and status of our objective to ce office supply costs by 10% by the end of the 4th quarter.Dear Mrs。

Smith。

I am XXX that will help us write our ing analysis essays and do well on the final。

I should have been paying closer n。

From now on。

I will limit my XXX comments that are related to the subject matter and wait to discuss XXX class.My Dream JobMy dream job is to be a customer service XXX and customer service skills would make me an XXX.As a customer service representative。

【形考】国开《管理英语(4)》形成性考核1-8答案

【形考】国开《管理英语（4）》形成性考核1-8答案单元自测1一、选择填空题（每题10分，共5题）题目1、— This project is too big for me to finish on time.—________________.A、Please do me a favorB、That is a daydreamC、I'll give you a hand此题正确答案是：C。

题目2、— Is it possible for you to work out the plan tonight?—__________A、I'll do that.B、I think so.C、I'd love to.此题正确答案是：B。

题目3、It is through enthusiasm and quiet intensity ______ we transform creativity and vision into the technologies.A、thatB、/C、which此题正确答案是：A。

题目4、Supervisors should ______ their employees in two-way communication so that understanding takes place.A、enableB、engageC、encourage此题正确答案是：B。

题目5、The demands and requirements placed on the CEO of Sony are different from ______ on the manager of your local Wendy's restaurant.A、theseB、thoseC、which此题正确答案是：B。

题目6二、阅读理解：根据文章内容，判断正误（共50分）。

Who Killed Nokia?Nokia executives attempted to explain its fall from the top of the smartphone pyramid with three factors: 1) that Nokia was technically inferior to Apple, 2) that the company was complacent and 3) that its leaders didn't see the disruptive iPhone coming.It has also been argued that it was none of the above. Nokia lost the smartphone battle because of divergent shared fears among the company's middle and top managers which led to company-wide inertia that left it powerless to respond to Apple's game.Based on the findings of an in-depth investigation and 76 interviews with top and middle managers, engineers and external experts, the researchers discovered a culture of fear due to temperamental leaders and that frightened middle managers were scared of telling the truth.The fear that froze the company came from two places. First, the company's top managers had a terrifying reputation. Some members of Nokia's board and top management were described as “extremely temperamental” and they regularly shouted at people “at the top of their lungs”. It was very difficult to tell them things they didn't want to hear. Secondly, top managers were afraid of the external environment and not meeting their quarterly targets, which also impacted how they treated middle managers.Top managers thus made middle managers afraid of disappointing them. Middle managers were told that they were not ambitious enough to meet top managers' goals.Fearing the reactions of top managers, middle managers remained silent or provided optimistic, filtered information. Thus, middle managers directly lied to top management.Worse, a culture of status inside Nokia made everyone want to hold onto vested power for fear of resources being allocated elsewhere if they delivered bad news or showed that they were not bold or ambitious enough to undertake challenging assignments.Beyond verbal pressure, top managers also applied pressure for faster performance in personnel selection. This led middle managers to over promise and under deliver. One middle manager told us that “you can get resources by promising something earlier, or promising a lot. It's sales work.”While modest fear might be healthy for motivation, abusing it can be like overusing a drug, which risks generating harmful side effects. To reduce this risk, leaders should coordinate with the varied emotions of the staff. Nokia's top managers should have encouraged safe dialogue, internal coordination and feedback to understand the true emotion in the organization.操作提示：正确选T，错误选F。

2018年1月1389国开电大本科《管理英语4》期末考试试题及答案(珍藏版)

2018年1月1389国开电大本科《管理英语4》期末考试试题及答案(珍藏版)一、交际用语(每小题2分，共10分)1-5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。

1.―Is it possible for you to workout the plan tonight？―___________________.A.I'll do that.B.I think so.C.I'd love to.[答案]B附：1.―今晚可以锻炼计划吗？—___________________。

A.我会这样做的。

B.我想是的。

C.我愿意。

[答案]B2.―How did your meeting go yesterday？―___________actually，it was really frustrating.A.Not so goodB.Very goodC.Nothing special[答案]A附：2.―你昨天的会议怎么样？―其实不太好，真的很郁闷。

A.不太好B.很好C.没什么特别的[答案]A3.―I think things have been a bit difficult for us the last couple of in on ths.―___________We've been working hard，but still getting behind.A.You're right.B.I'm afraid.C.I don't think so.[答案]A附：3.―我认为在过去的几场比赛中，事情对我们来说有点困难。

―___________我们一直在努力，但仍然落后。

A.你是对的。

B.我害怕。

C.我不这么认为。

[答案]A4.―Will you help me arrange a meeting with Mr.Brown，please？―___________________.A.No，no way.B.No，I can't，C.Sorry I can't.I have to finish my project right now.[答案]C附：4.―请你帮我安排和布朗先生的会面好吗？—___________________。

国开(电大)本科《管理英语4》形考任务(单元自测1至8)试题及答案

国开(电大)本科《管理英语4》形考任务(单元自测1至8)试题及答案题目1：— ______________________________— No, sorry, I didn't know the rule about punching in.A. Are you late this morning, Wendy?B.Didn't you punch out this morning, Wendy?C.Didn't you punch in this morning, Wendy?标准答案：Didn't you punch in this morning, Wendy?题目2：— I suppose there'll be a lot of arguments.— __________________:A. I should imagine so.B. No problem.C.That's a good idea.标准答案：I should imagine so.题目3：Leave the reference books behind, __________ youwon't be able to think independently.A. or;B.and;C.so标准答案：or题目4：I am ________________your early coming.:A. looking forward to;B. looking forward;C. look forward to标准答案：looking forward to题目5：He will write to me as soon as he ________ home.:A. will have returnedB.returnsC.will return标准答案：returns题目6：二、阅读理解阅读下面的文章，根据文章内容，完成相应的选择题。

国家开放大学电大《管理英语4》形考任务4试题及答案

最新国家开放大学电大《管理英语4》形考任务4试题及答案形考任务4第一套一、选择填空题（每题10分，共5题）题目1—an I get you a couple of tea?选择一项：A.That' s very nice of youB.With pleasureC.You can, please题目2一Do you mind if I use vouchers to spend in a restaurant?选择一项：A.Yes, please.B.Not at all. Go ahead.C.No, thank you.题目3The leader at creating opportunities to provide rewards, recognition and thanks to hisor her staff.选择一项：A.exceedsB.excellentC.excels题目4clearly communicate with and actively listen to employees is essential to improve their performance. 选择一项：A.Be able toB.Being ableC.Being able to题目5All the team members tried their best. We lost the game, .选择一项:A.howeverB.thereforeC.since题目6二、听力理解：听录音，判断正误（共50分）。

请听录音：操作提示：正确选“T”，错误选“F”。

1.Human resources supported the proposal of giving the business intelligence a pay incentive every three months at the beginning. 1;2.Brad from human resources supports Scott's idea. T3.Carlotta is the manager of HRD. F4.Men and women in the business intelligence team who have been selected to get the prize will receive the same rewarding things. F5.The prize-winner cannot choose the prize that costs more than $500. 7. The prize-winner can only have material awards and no day off. T第二套一、选择填空题（每题10分，共5题）题目1一Wow! This is a fantastic project! I've never known you're so creative.选择一项：A.Don，t mention it.B.Great, I dare to say I am a talent.C.Thanks for your compliments.题目2—an I get you a couple of tea?选择一项：A.That' s very nice of youB.With pleasureC.You can, please题目3clearly communicate with and actively listen to employees is essential to improve their performance.选择一项：A.Be able toB.Being ableC.Being able to题目4Companies are interested in your soft skills they are in your hard skills. 选择一项：A.so…that …B.as.・・as…C.not---until••-题目5All the team members tried their best. We lost the game, . 选择一项：A.howeverB.thereforeC.since 题目6二、阅读理解：根据文章内容，完成选择题（共50分）。

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