酒店常用服务英语

酒店常用服务英语1Can /May I help you?/ What can I do for you?我能为您做些什么？ /有什么可以帮您吗？2ROOM RESERVATIONS（客房预订部）,May I help you?客房预订部，有什么可以帮您吗？3May I have your name /phone number?能告诉我您的姓名吗？ /电话号码吗？4We'll be expecting you next Tuesday.我们下星期二恭候您的光临。

5At what time will you arrive?/ What time will you be arriving?您大概几点到（抵店）呢？6From which date and for how many nights?您需要预定哪天的房间，大概住几完呢？7How long do you intend to stay?您预计要住几天？8One moment please, sir. Yes, we can confirm 10 double rooms for 34 days.先生，请稍等。

是的，我们有10个双人间可以住34天。

9Which kind of room would you prefer? /What kind of room do you want?您需要哪种类型的房间呢？10We have double rooms at 100 dollars and 150 dollars, which would you prefer?我们的双人间有100美元一晚的和150美元一晚的，您需要哪一种呢？11Would you tell me the rate per night for a single room with a bath? 您能告诉我带浴室的单人间是多少钱一晚吗？12How much is a double with a bath , please?请问带浴室的双人间多少钱？13We are for 10 percent discount for good preservation(?), sir.先生，我们可以给你10%的折扣。

14A double room with a bath at the moment would run you between 50 dollars and 70 dollars.现在一个带浴室的双人间需要花费您50美元或70美元。

15There is 20 percent discount.这是8折。

16We serve breakfast every morning.我们每天供应早餐。

17The charge includes bed and breakfast.收费包含了住宿和早餐。

18Just a minute ,please. /One moment, please./ Would you mind waiting for a few moment?请稍等。

19. Could you please hold the line?请您不要挂线好吗（请您稍等）？20We do have a vacant room for those day.我们有房间。

21There is a single room available for you.我们有单间可以提供给您。

22There is no suite available on May 8th・5月8日那天己经没有套间了。

23We don't have any single room available , would you mind a double room instead?我们己经没有单间了，双间您看可以吗？24I suggest you make a reservation now, because there's a special discount.我建议您现在就预定，因为这样我们可以给您一个折扣。

25The only room available at the moment is a suite・现在只有一个套间可以出租了。

26You can have room 309.您的房间是309.27May I be of service to you, sir?我能为您做什么，先生？28May I help you with your suitcase?我能帮您提行李吗？29Would you like me to call a taxi for you ?需要我帮您叫辆出租车吗？30Yoifre welcome./Not at all./Thafs all right./Don^t mention it./Ifs my pleasure・不客气。

31Welcome to our hotel ,sir (madam).欢迎光临我们洒店，先生(女士)。

32We^re glad to have you here.很高兴在这里遇到您。

33> Um always at your service ,sir (madam)・随时为您效劳，先生(女士)34Fm sony to have taken so much of your time.我很抱歉耽误您这么久。

35Fm sony to have kept you waiting ・抱歉让您等候。

36^ Excuse me for interrupting you.对不起打扰您了。

37、It doesn^t mater./Ifs nothing./Never niiiid./Don^t bother about that. 没关系。

38> Have a good time!/Have a nice evening!祝您愉快。

39> Room service ,May I come in ?送餐服务，我能进来吗？40、What do you prefer ,tea or coffee?您是要茶还是咖啡呢？41Would your please sign here ?请您在这里签名好吗？42> Enjoy you breakfast ,sir ・用餐愉快，先生。

43、H ere is the menu.这是菜谱。

44、T he service guide is on the desk・服务指南在书桌上。

45Fm very sorry, but we are fully booked on the moment.很抱歉，现在己经预定满了。

46We provide guests with the laundry service, baby-sitting service, 24-hour room service and morning call service.我们提供干洗服务、拖婴服务、24小时房间服务和叫醒服务。

47Would you please follow me?/ Step this way, please.请跟我来好吗？ /这边请。

48Fll take care of your baggage, sir.我会帮您照看好行李的,先生。

49How would you like to settle your bill? In cash or by credit card? 您想用什么方式结账呢？是用现金还是刷卡呢？50In what form will payment be made?您准备以何种方式结账？51Welcome to the sixth floor. Fm the floor attendant.欢迎您到六楼，我是楼层服务员。

52If your want to have meals in the room Just dial room service.如果您想在房间里用餐，您可以拨打房间服务的电话。

53When would you like me to do the room?什么时间帮您打扫房间合适呢？54Housekeeping. May I come in?客房服务，我能进来吗？55Be sure to remember that here in China voltage is 222 volts・我们中国的电压是222伏特。

56Anyone who stays in our hotel can ask for the morning call service. 只要是住在我们酒店的客人都可以享受叫醒服务。

57When would you like to be waken up, sir?您想要几点叫醒呢，先生？58Would you please fill in the laundry slip?能请您填一下干洗服务的单子好吗？59The laundryman comes to collect it every morning.洗衣服务员会在每天早上来收的。

60Fm awfiilly sony for the trouble・对于此事我深感抱歉。

61Fll check inunediately and call you back.我马上帮您查询，然后给您回话。

62F11 speak to the person in charge and ask him to take care of it.我会告诉负责这个事情的人，然后要他特别关注。

63F11 send for an electrician from the Engineering Department.我会找一位工程部的电工过来。

64Are you ready to order?您现在要点菜吗？65We hope you have enjoyed your stay with us!希望您在这里过得愉快。

66We've have your call charged on your bill. You may pay when you check out.您的电话费将计入您的账单，您退房的时候结账。

67If you check out after 6:00 pin, you will be charged for one iiighfs stay.如果您超过下午6点退房，我们将加收您一晚的房费。

68Show the tags and receipt when you pick up your luggage・取行李的时候请出示您的行李牌和收据。

69Please take this elevator to the restaurant.请搭乘这部电梯去餐厅。