酒店英语口语：服务用语大全
酒店英语口语实例大全
酒店英语口语实例大全以下是酒店英语口语的常用实例，供参考。
1. Good morning, how can I assist you?早上好，我能为您做些什么？2. Do you have a reservation?您有预订吗？3. How many nights will you be staying with us?您将在这里住几晚？4. What type of room are you interested in?您对哪种类型的房间感兴趣？5. We have a deluxe room available. Would you like to see it? 我们有一间豪华房空着。
您想看看吗？6. Can I have your name and contact information, please?请告诉我您的姓名和联系方式，好吗？7. How will you be paying for your stay?您将如何支付住宿费用？8. We accept credit cards, cash, and bank transfers.我们接受信用卡、现金和银行转账。
9. Is there anything else I can help you with?还有其他我可以帮助您的吗？10. Enjoy your stay with us!祝您在我们酒店住得愉快！11. Check-out time is at 12:00 noon.退房时间是中午12点。
12. Could you please sign the registration form?请您在登记表上签名好吗？13. Here is your room key and breakfast voucher.这是您的房间钥匙和早餐券。
14. If you need anything, don't hesitate to call the front desk.如果您需要什么，请随时打电话给前台。
酒店常用服务英语
酒店常用服务英语1 Can /May I help you?/ What can I do for you?我能为您做些什么？/有什么可以帮您吗？2 ROOM RESERV ATIONS(客房预订部), May I help you?客房预订部，有什么可以帮您吗？3 May I have your name /phone number?能告诉我您的姓名吗？/电话号码吗？4 We'll be expecting you next Tuesday.我们下星期二恭候您的光临。
5 At what time will you arrive?/ What time will you be arriving?您大概几点到（抵店）呢？6 From which date and for how many nights?您需要预定哪天的房间，大概住几完呢？7 How long do you intend to stay?您预计要住几天？8 One moment please, sir. Yes, we can confirm 10 double rooms for 34 days.先生，请稍等。
是的，我们有10个双人间可以住34天。
9 Which kind of room would you prefer? /What kind of room do you want?您需要哪种类型的房间呢？10 We have double rooms at 100 dollars and 150 dollars, which wouldyou prefer?我们的双人间有100美元一晚的和150美元一晚的，您需要哪一种呢？11 Would you tell me the rate per night for a single room with a bath?您能告诉我带浴室的单人间是多少钱一晚吗？12 How much is a double with a bath , please?请问带浴室的双人间多少钱？13 We are for 10 percent discount for good preservation(?), sir.先生，我们可以给你10%的折扣。
酒店客房服务英语口语情景对话 中英对照
酒店客房服务英语口语情景对话1．Housekeeping. May I come in?我是客房，能够进来吗？2．When would you like me to do your room, sir?您要我什么时间来给你打扫房间呢，先生？3．You can do it now if you like.假如您愿意，我现在为您服务。
4．I'm sorry that your flask is empty.很抱歉您水壶空了。
5．May I do the turn-down service for you now?现在能够为您收拾房间了吗？6．Oh, thank you. But you see, we are having some friends over.噢，谢谢，但你知道我们邀请了部分好友过来聚聚。
7．Could you come back in three hours?你能不能过3小时再来整理？8．Certainly, Madam. I'll let the overnight staff know.当然能够，女士。
我会转告夜班服务员。
9．Would you tidy up a bit in the bathroom？请整理一下浴室好吗？10. I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来。
11.I've just taken a bath and it is quite a mess now.我刚洗了澡，那儿乱糟糟。
12．Besides, please bring us a bottle of just boiled water.另外，请给我们带瓶刚烧开水来。
13．It's growing dark. Would you like me to draw the curtains for you?天黑下来了，要不要我拉上窗帘？14．Is there anything I can do for you?您还有什么事要我做吗？15．I'm always at your service.愿意效劳。
酒店英语口语对话简单带翻译
酒店英语口语对话简单带翻译一、预订房间客人：Hello, I’d like to make a reservation for a single room for two nights, please.（你好，我想预订一个单人间，两晚，谢谢。
）服务员：Sure, could you please tell me the dates you’ll be staying?（当然，请问您将入住的日期是？）客人： I will arrive on the 15th and check out on the 17th.（我将于15号入住，17号退房。
）服务员： Great. May I have your name, please?（好的，请问您的姓名？）客人： My name is John Smith.（我叫约翰·史密斯。
）服务员： Thank you, Mr. Smith. Your room is booked.（谢谢，史密斯先生。
您的房间已经预订好了。
）二、入住手续服务员： Welcome to our hotel, Mr. Smith. Could you please fill out this registration form?（欢迎来到我们的酒店，史密斯先生。
请填写这份登记表。
）客人： Sure, here you go.（好的，给你。
）服务员： Thank you. Here is your room key. Your room number is 302 on the third floor.（谢谢。
这是您的房间钥匙。
您的房间号码是302号，三楼。
）客人： Thank you. Is breakfast included in the room rate?（谢谢。
早餐费用包含在房费里吗？）服务员：Yes, breakfast is included. It’s served from 7:00 a.m. to 10:00 a.m. in the dining hall.（是的，包含早餐。
酒店客房英语教学服务用语
HK Service English服务用语问候语1、Good morning ,sir(madam) 早上好,先生(小姐)。
2、Good afternoon ,ladies and gentlemen下午好,女士们,先生们。
3、Good evening ,miss Price晚上好,普莱丝小姐。
4、How are you today ,Mr. Brown ?你今天好吗?布朗先生.。
5、I’m quite well ,thank you. 我很好,谢谢你。
6、Hs good to see you again ,sir(madam)再次见到你真快乐,先生(小姐)。
7、Nice to meet you ,sir. 见到你真快乐，先生.。
8、Are you Mrs. Best? 你是贝丝特夫人吗?9、You must be professor Ford. 你一定是福特专家。
10、May I know your name, sir(madam)?我可以懂得你旳名字吗?先生(小姐)。
11、Here’s a letter for you ,Dr white.怀特医生,这儿有你旳一封信。
12、you’re wanted on the phone, Captain Smith.史密斯船长,有你旳。
13、Welcome to our hotel, miss Henry.欢迎来到我们酒店,享利小姐。
14、May I be of service to you, Mr. Baker ?我能为你服务吗?贝克先生?15、Can I help you, Ms Blake?能帮你吗?布雷克小姐?16、Would you take the seat ,young lady ? 请坐，小姐。
提供协助7、May I help you ?18、Can I help you? 我能帮你吗?19、What can I do for you ? 我能为你作什么?20、May I take your bag for you?我可认为你拿你旳手提包吗？21、May I help you with your suitcase?我能帮你拿你旳箱子吗？22、Would you like me to call a taxi for you ?你需要我为你叫一辆出租车吗？23、Thank you very much. 非常感谢24、Thanks for the trouble . 麻烦你了25、It’s very kind of you? 你真是太好了26、No, thanks. 不用了，谢谢感谢语及应答27、You’re welcome. 欢迎你28、Not at all. 不用谢29、That’s all right. 没关系30、Don’t mention it. 别提了31、It’s my pleasure. 这是我旳荣幸表达欢迎32、Welcome ,sir(madam).欢迎光顾，先生（小姐）33、Welcome to our hotel ,sir (madam).欢迎光顾我们酒店，先生（小姐）34、Welcome to our western restaurant.欢迎来我们西餐厅35、We’re glad to have you here.我们很快乐你来到之儿36、I’m always at your service ,sir (madam).随时为你效劳,先生(小姐).道歉37、I’m sorry, sir (madam).对不起,先生(小姐).38、I’m very sorry. 非常抱歉.39、I’m sorry to trouble you. 对不起打扰你了.40、I’m sorry to have taken so much of your time.对不起占用你太多时间了.41、I’m sorry to have kept you waiting .对不起让你久等.42、Excuse me for interrupting you.原谅我打挠你了.43、I hope you’ll forgive me.我但愿你能原谅我.对道歉语旳应答44、It doesn’t mater. 没关系.45、It’s nothing. 没什么.46、Never mind. 别放在心上.47、That’s nothing. 没什么.48、Don’t bother about that. 别再想它.49、Don’t worry about it. 别紧张.50、Don’t apologize, It was my fault. 别道歉,这是我旳错(二) 客房服务常见用语1．Housekeeping．May I come in？我是客房旳，可以进来吗？2．When would you like me to do your room，sir？您要我什么时间来给你打扫房间呢，先生？3．You can do it now if you like．假如您乐意，目前就可以打扫。
酒店英语服务礼貌用语
酒店英语服务礼貌用语酒店是一个提供住宿、餐饮和其他服务的场所，因此，为了给客人提供良好的体验，酒店员工需要具备一定的英语服务礼貌用语。
以下是一些常用的酒店英语服务礼貌用语，帮助员工与客人进行沟通和交流。
1.欢迎客人- Good morning/afternoon/evening! How can I assist you?2.询问客人需求- How may I help you?- Is there anything I can assist you with?- Can I help you with anything else?3.提供住宿信息- Our hotel has different room types available for you to choose from.- We have single rooms, double rooms, and suites.- Each room is equipped with modern amenities such as air conditioning, TV, and free Wi-Fi.- Our hotel also offers room service, laundry service, and wake-up calls.4.接待客人- May I have your name please?- Can you please fill in this registration form?- Here is your room key.- The elevator is on your right/left.5.向客人提供额外信息- The swimming pool is located on the third floor.- The breakfast buffet is served in the dining hall from 7 am to 10 am.- The gym is open 24 hours a day.- The hotel provides a shuttle service to the nearby attractions.6.帮助客人解决问题- I apologize for the inconvenience. Let me solve it for you right away.- I will make sure to address this issue immediately.- Please allow me to find a solution for you.- Thank you for bringing this to my attention, I will take care of it.7.对客人的感谢和赞美- Thank you for choosing to stay with us.- We appreciate your business.- Your feedback is greatly valued.- We are delighted to have you as our guest.8.打招呼- Good morning/afternoon/evening!- How is everything going today?- How was your day?9.提供服务建议- Our concierge can provide you with information about local attractions.10.在客人离开时道别- Have a pleasant day!- Thank you for staying with us. We hope to see you again soon.- If you need anything else, please don't hesitate to ask.- Safe travels!除了以上的常用礼貌用语，酒店员工还应该学会主动倾听客人的需求、提供帮助和解决问题。
酒店日常英语口语
酒店日常英语口语以下是一些酒店日常英语口语：1. Checking in (办理入住手续)- Guest: Hi, I'd like to check in please.- Front desk agent: Sure, may I have your name and reservation confirmation number?- Guest: My name is John Smith and my confirmation number is ABC123.2. Making a reservation (预订)- Guest: I'd like to make a reservation for a double room for two nights.- Front desk agent: Certainly, when would you like to check in? - Guest: I will be arriving on the 15th of July.3. Asking for assistance (寻求帮助)- Guest: Excuse me, can you help me with my luggage?- Bellhop: Of course, I'll be happy to assist you.4. Ordering room service (订购客房服务)- Guest: I'd like to order some room service, please.- Room service attendant: What would you like to order?5. Asking for directions (询问方向)- Guest: I'm looking for the fitness center, can you tell me how to get there?- Concierge: Sure, it's located on the 2nd floor. Take the elevator and turn left.6. Checking out (办理退房手续)- Guest: I'd like to check out now, please.- Front desk agent: Certainly, did you have any additional charges during your stay?- Guest: No, everything is taken care of.7. Requesting housekeeping services (要求客房清洁服务)- Guest: Could you please send someone to clean my room?- Front desk agent: Of course, we'll send housekeeping right away.8. Reporting a problem (报告问题)- Guest: There seems to be a leak in the bathroom faucet.- Front desk agent: I apologize for the inconvenience. We'll send someone to fix it immediately.以上是一些酒店日常英语口语，希望对您有所帮助。
酒店客房服务英语口语情景对话中英对照
酒店客房服务英语口语情景对话1．Housekeeping. May I come in我是客房的,可以进来吗2．When would you like me to do your room, sir您要我什么时间来给你打扫房间呢,先生3．You can do it now if you like.如果您愿意,我现在为您服务;4．I'm sorry that your flask is empty.很抱歉您的水壶空了;5．May I do the turn-down service for you now现在可以为您收拾房间了吗6．Oh, thank you. But you see, we are having some friends over.噢,谢谢,但你知道我们邀请了一些朋友过来聚聚;7．Could you come back in three hours你能不能过3小时再来整理8．Certainly, Madam. I'll let the overnight staff know.当然可以,女士;我会转告夜班服务员;9．Would you tidy up a bit in the bathroom请整理一下浴室好吗10. I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来;11. I've just taken a bath and it is quite a mess now.我刚洗了澡,那儿乱糟糟的;12．Besides, please bring us a bottle of just boiled water.此外,请给我们带瓶刚烧开的水来;13．It's growing dark. Would you like me to draw the curtains for you 天黑下来了,要不要我拉上窗帘14．Is there anything I can do for you您还有什么事要我做吗15．I'm always at your service.乐意效劳;Dialogue A 倒热水服务A: Housekeeping. May I come in客房服务员,请问我可以进来吗B: Yes, please. 可以;A: When would you like me to do your room, sir您什么时候方便让我帮你打扫房间呢B: You can do it now if you like. I was just about to go down for my breakfast when you came. But before you start, would you do this for me如果你方便你可以现在就打扫;你上来的时候我正准备下楼用早餐;但是在你开始之前能否帮我做点事情呢A: Yes, what is it好的;是什么事情呢B: I would like you to go and get me a flask of hot water .I need some hotwater to wash down咽下medicine after break－fast.我需要一壶热水;我需要在用完早餐之后用热水服药;A: I'm sorry that your flask is empty. I'll go and get you another flask that's full at once.非常抱歉热水瓶是空的,我现在立即去拿一个装满热水的水瓶;B: Thank you. 谢谢Dialogue B TheTurn-downService 开夜床服务A: Good evening, madam and sir. May I do the turn down service for you now 晚上好女士和先生;我现在可以为你做开业床服务吗B: Oh, thank you. But you see we are having some friends here. We're going to have a small party here in the room. Could you come back in three hours 噢,谢谢;但是我的一些朋友马上会到;我们准备举办一个小聚会;您可以三个小时之后再来吗A: Certainly, madam. I'll let the overnight staff know. They will come then. 好的,女士;我会让上通宵班的同事知道;他们到时候会来;B: That's fine. Well, our friends seem to be a little late .Would you tidy up a bit in the bathroom I've just taken a bath and it is quite a mess now. Besides, please bring us a bottle of just boiled water.好的;哦;我的朋友可能要晚到了,你可以帮我收拾一下洗浴间吗我刚刚洗澡了浴室显得有点乱;另外,请帮我拿一瓶纯净水过来;A: Yes, I’ll bring in some fresh towels together with the drinking water.好的女士,我马上哪一些干净的毛巾和饮用水过来;B: OK.好的A: May I turn on the lights for you我可以为您开灯吗B: Yes, please .I'd like to do some reading while waiting.好的我需要写字及阅读;A: Yes, sir. Is there anything I can do for you好的先生,还有什么可以帮到您的吗B: No more. You're a smart girl/boy indeed. Thank you very much.没有了;你的确是一个好女孩/男孩,非常感谢你;A: I'm always at your service. Goodbye, sir and madam, and a very pleasant night;我将一直为你们服务;拜拜女士先生,祝你们有个非常愉快的夜晚;overnight a. 终夜的,一夜间的Service n. 服务帮助Dialogue C Explaining How to Get the Service for laundry向客人解释如何享有洗衣服务A：Room Attendant客房服务员 B：Guest 客人A：Excuse me. Have you any laundry需要洗的衣服The laundry man is here to collect it. 打扰一下;请问您有需要洗的衣服吗洗衣工将在这儿为你服务;B：No, not now, thank you.哦;现在没有,多谢;A：If you have any, please just leave it in the laundry bag. The laundry man comes over to过来collect it every morning.当您需要的时候请将衣物留在洗衣袋中,洗衣工会在每天早上过来收取;B：Thank you.谢谢A：Please tell us or notify in the list whether you need your clothes laundry, dry-cleaning or pressing and also what time you want to get them back. 当您需要衣物的湿洗,干洗机熨烫服务时请随时告知我们或者是填写洗衣,并告诉我们您需要取回衣物的时间;B：I see. What if there is any laundry damageI wonder if your hotel has a policy on dealing with处理it.好的,我想知道当出现衣物损坏贵酒店会如何处理呢我想知道贵酒店是否有相关的政策去处理;A：In such a case, the hotel should certainly pay for it. The indemnity 赔偿 shall not exceed ten times the laundry烫洗费用.在这种情况下,酒店当然需要赔偿;赔偿金额不超过烫洗费用的十倍;B：That sounds quite reasonable. I hope there's no damage at all.这样听起来是比较合理的,当然我希望是不会有任何损坏;A：Don't worry, sir. The Laundry Department has wide experience in their work.不用担心,先生;洗衣部门有着非常丰富的经验;B：All right. Thank you for your information.好的;感谢您带来的信息; A：Not at all.不客气;notify v．通知dry-clean v．干洗indemnity n．赔偿express service 快洗服务starch v．给衣服等浆,浆硬。
酒店英语口语大全
酒店英语口语大全
以下是一些酒店英语口语的例子：
1. Hello, welcome to our hotel. 你好，欢迎来到我们的酒店。
2. Can I help you with anything? 我能为您做些什么吗？
3. Yes, I need a room for tonight. 是的，我需要一间今晚的房间。
4. We have a single room available for tonight. 我们有一间今晚可用的单人间。
5. How many nights would you like to stay? 您想住多少晚？
6. I would like to stay for two nights. 我想住两晚。
7. Do you need any assistance with your luggage? 您需要帮忙搬运行李吗？
8. Yes, please help me with my luggage. 是的，请帮我搬运行李。
9. Your room number is 102 on the first floor. 您的房间号是102，在第一层。
10. The elevators are to the right of the lobby. 电梯在大厅的右边。
11. If you need anything else, please let us know. 如果您需要其他任何东西，请告诉我们。
12. Thank you for staying at our hotel. 感谢您选择我们的酒店。
常用酒店服务英语99句
常用酒店服务英语99句常用酒店服务英语99句1)Good morning (afternoon ,evening),sir (madam).早上好（下午、晚上好），好，先生（夫人）2)How do you do? (-- how do you do ?) 您好！3)Hello (or hi )! 您好！4)How is everything (with you )?（您的）一切都好吗？5)How are you getting on ( or along ) these days ?这几天过得怎么样？6)How are you ? (- Fine ,thank you .and you? )您的身体好吗？7)Glad (nice ) to see you . 见到您很高兴。
8)Welcome to our hotel. 欢迎到我们的酒店来！9)Nice to meet you again , Mr. Johnson 再次见到您太好了，约翰逊先生。
10)Good –bye.(or bye-bye)再见！11)Good night. 晚安（晚间告别用）12)have a good rest. 祝您休息好！13)See you later (tomorrow). 以后（明天）见！14)Hope to see you again soon. 希望不久再见到您！15)Have a good time. 祝您过得愉快！16)We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！17)Please don’t leave anything behind.请不要遗忘你的东西。
18)Watch your step! 请走好！19)We wish you a pleasant journey. 祝您旅途愉快！20)Have a nice trip! 一路平安！21)All the best! 万事如意。
酒店常用英语口语带翻译50句
酒店常用英语口语带翻译50句1. Greeting•Good morning, can I help you? 早上好，我能帮您吗？•Hello, welcome to our hotel. 您好，欢迎光临我们的酒店。
2. Check-in•I have a reservation under the name of Smith. 我有一个叫做Smith的预订。
•Could you please fill out this registration form? 请您填写这张登记表好吗？3. Room Assignment•Your room number is 305, on the third floor. 您的房间号是305，位于三楼。
•Enjoy your stay in our hotel. 希望您在我们酒店过得愉快。
4. Room Facilities•Is there free Wi-Fi in the room? 房间里有免费的Wi-Fi吗？•The air conditioning is not working properly. 空调不太正常。
5. Room Service•Can I order breakfast to be delivered to my room? 我可以订购送到房间的早餐吗？•I would like fresh towels and toiletries, please. 我需要新的毛巾和洗漱用品。
6. Dining at the Hotel•What time is breakfast served? 早餐什么时间开始供应？•I would like to make a dinner reservation for two at7 pm. 我想预订今晚7点的晚餐，两人。
7. Checking Out•Could you please prepare the bill for room 305? 请给305房间准备账单。
常用酒店服务英语
酒店常用英语口语语句1．自己要做什么事时，就使用May I ...May I have your name, please? 请问尊姓大名May I have your check-out time, please? 请问您什么时候结帐离开？May I see your passport, please? 请让我看一下您的护照好吗？May I know your nationality, please? 请问您的国籍是什么？2．麻烦客人时，可使用Couldyou ...Could you fill out the form, please? 请您填写这张表格好吗？Could you write that down, please? 请您写下来好吗？Could you draft the fax, please? 请您写下传真的草稿好吗？Could you hold the line, please? 请不要挂电话好吗？3．询问客人的喜好或是做什么时，可使用Would you ...Would you like tea or coffee? 请问您要喝茶还是咖啡？Would you like to take a taxi? 请问您要搭计程车吗？Would you mind sitting here? 请问您介意坐在这里吗？4．在提供建议协助、征求意见时，可使用Shall I ... 或Would you like me to do ...? Shall I draw the curtains? 请问需要我把窗帘拉上吗？Shall I draw you a map? 请问要我为您画一张地图吗？Shall I make the reservation for you? 请问要我为您安排预约吗？二、招呼语Good morning. (用于中午以前)Good afternoon. (用于中午至下午六点以前)Good evening. (用于下午六点过后)在这些招呼语的后面接句子，例如：Good morning, sir. Are you checking-out? 早上好，先生，请问您要退房吗？Good afternoon, sir. Welcome toLI JIA Hotel. 中午好，先生，欢迎光临丽嘉酒店。
酒店基本服务用语中英文
酒店基本服务用语一、欢迎和问候语：1) Good morning(afternoon, evening),sir(madam). 早上(下午、晚上) 好，先生(夫人) 。
2) How do you do 您好！(初次见面)How do you do 您好！Glad to meet you . 很高兴见到您。
3) How are you 您好吗Fine , thanks. And you 好的，谢谢。
您呢4) Welcome to our hotel (restaurant, shop). 欢迎您到我们宾馆(餐厅、商店) 来。
5) Wish you a most pleasant stay in our hotel . 愿您在我们宾馆过得愉快。
6) I hope you will enjoy your stay with us . 希望您在我们宾馆过得愉快。
(客人刚入店时)I hope you are enjoying your stay with us . 希望您在我们宾馆过得愉快。
(客人在饭店逗留期间)I hope you have enjoyed your stay with us . 希望您在我们宾馆过得愉快。
(客人离店时)7) Have a good time ! 祝您过得愉快！二、电话用语8) I’m Shangshui Hotel, Front Desk.. Can I help you 山水大酒店，前厅。
需要帮助吗9) Sorry , I’ve dialed the wrong number. 对不起，我拨错号了。
10) May I speak to your General Manager 能和你们总经理说话吗Speaking. 我就是。
11) Sorry. He is not in at the moment . 对不起，他现在不在。
Would you like to leave a message 您要留口信吗12) Pardon 对不起，请再说一遍好吗I beg your pardon 对不起，请再说一遍好吗三、祝贺语13) Congratulations! 祝贺您！14) Happy birthday! 生日快乐！15) Happy New Year! 新年快乐！16) Merry Christmas! 圣诞快乐！17) Have a nice holiday! 节日快乐！18) Wish you every success! 祝您成功！四、答谢和答应语19) Thank you (very much). 谢谢您(非常感谢) 。
酒店英语口语：酒店服务
酒店英语口语：酒店服务【篇一】Good afternoon，sir Welcome to the International Hotel 下午好，先生，欢迎光临国际大酒店。
How many pieces of luggage do you have？请问您一共有几件行李？I’ll show you to the Reception Desk This way，please 我带您到接待台，这边请。
I’ll put your suitcases by the post over there 我把您的行李放在那边的柱子那里。
A bellman will show you to your room when you have finished checking in 您办理完住点手续后,行李员将带您到您的房间。
Good evening，sir I’ll show you to your room You have two suitcases and one briefcase Is this correct？晚上好，先生。
我将带您到您的房间去。
您有两只箱子和一只手提箱，对吗？Is there anything breakable in your briefcase？您的手提箱里有易碎的东西吗？Please follow me，sir Your elevator is this way 请跟我来，您的电梯在这边。
Watch your step，sir And come this way，please 您走好，先生，请这边走。
This is your room，sir，after you，sir May I put yoursuitcases here？这是您的房间，先生。
您请进，我能够把您的箱子放在这吗？Here is your room key，sir Is this the correct number of bags？先生，这是您的房间钥匙，您的行李件数对吗？Over here is the switch for the bedside lamp，and this is the volume control for the TV and this is the channel selector 这是床头灯开关，这是电视音量开关，这是电视频道开关。
常用酒店服务英语
酒店常用英语口语语句1．自己要做什么事时，就使用May I ... May I have your name, please? 请问尊姓大名请问尊姓大名May I have your check-out time, please? 请问您什么时候结帐离开？请问您什么时候结帐离开？May I see your passport, please? 请让我看一下您的护照好吗？请让我看一下您的护照好吗？May I know your nationality, please? 请问您的国籍是什么？请问您的国籍是什么？2．麻烦客人时，可使用Couldyou ... Could you fill out the form, please? 请您填写这张表格好吗？请您填写这张表格好吗？Could you write that down, please? 请您写下来好吗？请您写下来好吗？Could you draft the fax, please? 请您写下传真的草稿好吗？请您写下传真的草稿好吗？Could you hold the line, please? 请不要挂电话好吗？请不要挂电话好吗？3．询问客人的喜好或是做什么时，可使用Would you ... Would you like tea or coffee? 请问您要喝茶还是咖啡？请问您要喝茶还是咖啡？Would you like to take a taxi? 请问您要搭计程车吗？请问您要搭计程车吗？Would you mind sitting here? 请问您介意坐在这里吗？请问您介意坐在这里吗？4．在提供建议协助、征求意见时，可使用Shall I ... 或Would you like me to do ...? Shall I draw the curtains? 请问需要我把窗帘拉上吗？请问需要我把窗帘拉上吗？Shall I draw you a map? 请问要我为您画一张地图吗？请问要我为您画一张地图吗？Shall I make the reservation for you? 请问要我为您安排预约吗？请问要我为您安排预约吗？二、招呼语二、招呼语Good morning. (用于中午以前) Good afternoon. (用于中午至下午六点以前) Good evening. (用于下午六点过后) 在这些招呼语的后面接句子，例如：在这些招呼语的后面接句子，例如：Good morning, sir. Are you checking-out? 早上好，先生，请问您要退房吗？早上好，先生，请问您要退房吗？Good afternoon, sir. Welcome toLI JIA Hotel. 中午好，先生，欢迎光临丽嘉酒店。
英语口语酒店口语口语考试常用礼貌用语服务用语
常用礼貌用语、服务用语(1)称谓用语称谓用语Madam 太太太太 Gentleman 先生先生Lady 夫人、女士夫人、女士(2)欢迎语欢迎语Welcome to our hotel．欢迎您光临我们宾馆。
欢迎您光临我们宾馆。
Welcome to our restaurant．欢迎您来这里进餐。
欢迎您来这里进餐。
I hope you'll enjoy your stay here．希望您在这里生活愉快。
．希望您在这里生活愉快。
(3)问候语问候语How do you do! 您好! Good morning．早上好。
早上好。
Good afternoon．下午好晚上好。
．下午好 Good evening．晚上好。
Long time no see. How are you? 多日不见，您好吗 (4)祝贺语祝贺语I wish you a happy holiday! 祝您节日愉快! Merry Christmas ! 圣诞愉快! Happy New year ! 新年快乐! (5)告别语告别语Good bye! 再见! Good night! 晚安! See you tomorrow．明天再见。
明天再见。
Pleasant journey! 祝您旅途愉快。
祝您旅途愉快。
Have a good trip! 一路平安! Hope to see you again．欢迎您再来! (6)征询语。
征询语。
What can I do for you? 我能为您做些什么吗? Is there anything I can do for you? 需要我帮您做些什么吗? Is there anything else? 您还有别的事情吗? Will it trouble you? 这会打扰您吗? Would you like…? 您喜欢…吗? Would you want…? 您需要…吗? Would you mind if I…? 如果您不介意的话，我可以…吗? Please speak slowly．请您讲慢点。
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Reservations ，May I help you ？
预订部，我能帮你吗？
Room service ，May I come in ？
送餐服务，我可以进来吗？
What do you prefer ，tea or coffee？你喜欢什么？茶还是咖啡。
Woulld your please sign here ？
请在这儿签名好吗？
A table for two？
两人的一张台吗？
How long do you plan to stay ？
你计划住多久。
Could you please spell your name ？请拼一下你的名字吗？
What kind of room would you like ？你要哪类房间？
May I see your passport ？
我可以看你的护照吗？
May I have your tetephone number ？我可以知道你的电话号码吗？
What‘s the trouble， sir？
你怎么啦？先生。
Shall I call a doctor for you ？
我为你叫一个医生吗？
Dir you eyoy the play？
你喜欢这个节目吗？
Do you like this song？
你喜欢这首歌吗？
Useful Expressions 惯用表达语Enjoy you breakfast ，sir ？
请享用你的早餐，先生。
Here is the menu.
给你菜谱。
The service guide is on the desk. 服务指南在桌面上。
The swimmcing pool is over there . 游泳池在那边。
Go ahead ，please.
请接着讲。
The line is busy .
线路正忙。
You look grest .
你看上去真棒。
Please consult the song list .
请翻阅点歌单。
It‘s a very touching story.
这是一个非常感人的故事。
Without music，the world would be dull.
如果没有音乐，这世界将会变得很沉闷。
Good morning/eveningReservationMay I help you?
早上好/晚上好，这里是...酒店客房预订部，请问需要什么帮忙吗？
What can I do for you?
我能为您帮什么忙吗？
Hold on line, pleaseCould you please hold on?
请稍等（电话中）请稍等，好吗？
Could you wait a minute, please?
请稍等，好吗？
Are you with a company?
您是公司预订吗？
May I know you departure date?
请问您的离店日期是哪天？
How long will you stay with us?
请问您住几天？
How many people are there in your party?
您们一共几个人？
That will be four nights.
四个晚上。
May I know the arrival date, please?
请问哪天入住？
Is it just for tonight?
请问只住今天一晚吗？
When do you check in?
请问您什么时候入住？
Would you like a single room or a double room? 请问你想订单人间还是双人间？
What kind of room would you like/prefer?
请问您喜欢什么样的房间？
Would you please tell me your full name, please?
请问您的全名是？
And your address, please?
请问您的地址？
May I know you telephone number, Mr Smith?
史密斯先生，请问您的电话号码是？
May I know your company name and how would you like to settle your payment?
请问您的公司全称及付款方式？
We have a single available for those dates.
我们还有一些单人间可以接受预订在那个时间段。
It’s all right for the next week.
下个星期没有问题。
We do have a vacancy for those dates.
那段时间我们可以接受预订
Yes, you can have a room on Saturday.
是的，星期六您可以订到房间。
I’m afraid we won’t be able to guarantee you a room after the thWe usually have high occupancies in the peak seasons.
恐怕十六号后我们不能保证有房间提供给您，那段时间是我们的入住高峰期。
I’m sorry, but we’re fully booked for single roomsWould you like to have a double one?
很抱歉我们的单人间已经订满了，给您订双人间怎么样？
I’m sorry, but the hotel is full on that date.
很抱歉，那天我们酒店的客房已经住满了。
I’m sorry, we don’t have any room available for that week.
很抱歉，我们那周的预订已经全满了。
更多英语学习方法：企业商务英语培训/study-business.html。