铂略财务培训课程-信用管理介绍

Credit Dept
Reporting Credit Managers are professional risks controllers. If they see a risk, they will firstly evaluate the risk probability. And if the risk is high based on their own experience & external information, they should report to the management with risk warning. Solutions Solutions should be offered while risks are announced. Risky businesses with more security are meant to be turn out higher profits. Credit sale is financing at risks for customers, which should be more profitable than cash dealings. When risks are carefully watched, the BD department are free to develop new businesses with risks. The more practical & reliable solutions they offer, the more contribution are made by credit department. Solutions Rejected No worried for the rejections. If credit managers are sure about the risks, they’d better constantly modify the solutions & come up with their plans when risks exploded. Credit department is meant to solve the problems.
Why are plans so important?
Identify typical risks
The boss of Account A has lots of properties under his name, which could be a great threat to corporate fund safety.
customers are identical to us: they have products, customers, suppliers, competitors, corporate structure, contradictions & rumors. Do not confine yourselves. Simply knowing their financial information is far from enough, let alone the truth. customers are what we live on, thus ,see them as money.
Internet
Corporate website, News reports, Industry reviews and etc. Low accuracy.
customers
Directly ask the customers; They may avoid some sensitive questions.
Linked-F Best Practice Series Credit Management
T
rade credit has previously been underestimated as a powerful force for good in business. But nowadays, credit management are becoming more and more magnificent for the companies. Understanding how to harness the power of credit and use it to our advantage is the key to successful trading. You must work hard for your customers: learn about getting paid for your goods and services. What happens when payment doesn't arrive? What if things go wrong for you or your customers? In the report, there are some top tips and analysis which will help your business to solve relevant problems.
How customers are satisfied with competitors’ products; how competitors sell their products; how their sales maintain relationships with customers.
Internal Sharing
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©2014 Bolue Enterprise Management Consulting (Shanghai) Co.,Ltd. All Rights Reserved
How do you Benefit from Credit Management?
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©2014 Bolue Enterprise Management Consulting (Shanghai) Co.,Ltd. All Rights Reserved
Customers’ Information Cllect customers’ Info?
Finance See
Customer Credibility
Growth Trend
Evaluate and Offer Solutions
Risk
Customer Potential Bad Debts Profit Rate
Balance Gain and Loss
① Business can be done without credit，credit control is not a necessities . Credit sale is financing at risks for customers, so credit department should be conscious of the Input-Output. ② The main function of credit management is not only to decrease the bad debts, also is to balance the profit & risks and increase ROI. ③ Credit Dept. is more like a business unit than a finance dept., which means it is a profit center rather than cost center. ④ Bad debts are not always bad, as no pains no gains. But companies should expect more profit from orders with risks. For example, if the average financing cost is at 8.2%, then the pricing for credit sale should be higher than 8.2% under the same condition. Credit management should always lay emphasis on ROI.
Good or bad for the bad debt case?
Daily Work Sales See Close Business More Orders
Opportunity
Customer Report
Account Receivable Guarantee Customer Strength
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©2014 Bolue Enterprise Management Consulting (Shanghai) Co.,Ltd. All Rights Reserved
Preparedness Ensures Success and Unpreparedness Spells Failure
External Resources
Confirm the customers Info by Communication
Credit Mgr
Salesman
Internal Sharing is to share your view of the customers with other departments like legal dept., marketing dept., supply chain, customer service etc. You would gain more inspiration by this way. • Credit Mgrs need to collect the Info of the customers and build a subjective impression by themselves. The objective Info of these customers can be researched with a form. But still all the Info need to be double confirmed by the Sales Team. Once confirmed, credit mgrs will set up a judgment call for the salesman based on the Info comparison. • Highly skilled sales focus on what you are concerning with. For example, most financial staff are utmost interested in risks control while not allergic to business opportunities. If you see customers as one-side coins, other attributes are hidden away. So you have to collect information via other channels such as competitors.