客户跟进模板
外贸跟进模板
一．Hi, how are you? Did you get my email?I have no further information from you,pls let me know your idea, ok?Thank and best regardsCoco二．询问客户对报价的看法Dearxxx,Hope everything goes well with you！Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Bestregards二．追问客户的评价，求回复DearxxHow are you recently?Several days no news from you have you got my enquiry for xxxx? Fully understand that you are too busy to reply us. But we are still await for your comments. We need your feedback to go ahead. Thank you in advance.Many thanks and best regards.三．本着小强精神，保证客户收到了报价，重发报价Hello,xxx,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.Waiting for your favorable reply soon!Bestwishes四：利用报价的有效期给客户一点压力Hello,xxx,Hope everything goes well! It’s Judy.We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX . pls kindly check whether price is workable ? Becasue price will be invalid on xxxx.Wish we will promote business.Bestregards.五：最后一次寻求客户对所询价产品的意见，附上产品目录表Good day! My friends, Judy again.My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience?Enclosed is the E-catalog of Kington, please kindly check! If there is any item you are in need of, please contact me! I’ll be more than pleasure to offer the information you want. Thanks…I am of service at any time!BR六：待客户在目录表中发现适合他们市场的产品Hello,my friends,Have u received and checked the E-catalog send in my last email? Hope they are workable for your market! If you find some product really attractive to you, please feel free to contact us. We are more than pleasure to offer you with more information that you want.If you want to estimate the products show, yes, sample can be sent for your reference!We hope can establish a good business relationship with you in the near future.Bestregards七：时不时的问下是否有新的询盘或者订单Dear xxI hope you are doing good.Have you got any new orders ? pls keep me posted if yes, i will send you our updated price for your review.Best regards.八：对于较大的客户我们也可以主动提出提供免费样品哟Dear xxx,Free sample can be sent for yourreference if you need. How's your opinion?As our serveral communication, Ihope that we can build a cooperation between us.Waiting for your reply.Best wishes九：最后的绝招Dearxxx,I have sent you email many times before but have not received any reply from you so I am guessing the emails have not reached you.Could you please drop me a short note if you receive this message and also please tell me if you have any interest in our products? I don’t want to keep bothering you if you don’t have any interestBestregards十：新产品上市就是很厉害的时候了哦DearxxxGood morning !It is glad to inform you that we have lanched xxx ,which with xxxx优势特点such as perfect design, low noise, light weightxxxx.Attached with xx and xx for your reference and pls have a try in your market if possible.Bestregards.xxxx十一：告知客户价格表的调整Dearxxx,How are you? Long time no contact and hope everything goes weill with you.Our products and quotation had updated .Would u pls check our new quotation with new items in attachments ?If have any questions,pls contact me freely.Bestregards.十二：看看可不可以转换订单吧Hello,xxx,Now I am writing for keeping in touch with you for further business.If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request. By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Kevin可选邮件：1.客户过节，送祝福DearxxxxHappy xxx and we wish you, your family, company enjoy your holidays.As for xxx, if you need any info,pls contact me at any time. We will try our best to satisfied with your requirements.May god bless you and have a nice day.2.给客户发送一封关心的信，提醒客户注意休息，身体健康Deerxxx,Goodday!Happy the coming new year! I know that you will be much busy than before. But, please renmenber to keep enough rest! As all of us know, healthy is the most inportant in your life.Bestregards3.如果我方过节的话DearXXXXSorry for re-troubling you.pls find my pervious email below. Could you kindly check by return today. Because we will on holiday from xx to xx and my email access may be limited.Thank you in advance.Bestregards.三．问客户有没有收到邮件Dear XXX,Your goods have been finished, Kindly see attached images to check! (附几张大货图，很有说服力）please make payment of balance asapso that we can deliver them soon!直截了当。
客户商机跟进情况汇报
客户商机跟进情况汇报
尊敬的领导：
我对最近的客户商机跟进情况进行了汇报，以下是具体情况：
1. 客户A：
我们在上个月成功与客户A进行了初步接触，并且已经完成了产品介绍和演示。
客户对我们的产品表现出浓厚的兴趣，并提出了一些定制化需求。
在接下来的几周内，我们将会与客户A进行更深入的沟通，以满足他们的需求并争取签下合同。
2. 客户B：
客户B是我们的老客户，他们之前购买了我们的产品并且对我们的服务非常满意。
最近，他们表达了对我们新推出产品的兴趣，并希望我们能够提供更多定制化的解决方案。
我们已经安排了专业团队与客户B进行详细的沟通和需求分析，以
确保我们能够满足他们的需求并继续保持良好的合作关系。
3. 客户C：
客户C是我们的潜在客户，他们对我们的产品表现出了浓厚的兴趣，并希望我们能够提供更多的技术支持和解决方案。
我们已经安排了专业团队进行了解客户需求，并计划在下个月进行产品演示和方案推介，以争取与客户C签下合同。
4. 客户D：
客户D是我们的长期合作伙伴，他们一直以来对我们的产品和服务都非常满意。
最近，客户D提出了一些新的需求和定制化的解决方案，我们已经安排了专业团
队与客户D进行了解需求和商讨方案，以确保我们能够满足客户的需求并继续保
持良好的合作关系。
总结：
在过去的一段时间里，我们与客户进行了深入的沟通和需求分析，确保我们能
够满足客户的需求并争取签下合同。
我们将会继续与客户保持密切的联系，提供更多的技术支持和解决方案，以确保我们能够与客户建立良好的合作关系并实现共赢。
谢谢。
此致。
敬礼。
定制家居建材客户微信跟进模板
元旦：万事如意！秋天的落叶已飘远，冬日的暖阳已降临，春天的故事在萌芽，夏日的清凉在期待。新年的钟声提前为你敲响，元旦快乐！XX***店**
3.2、电话跟进参考模板
下单后
落实的4S服务
尊敬的**，XX衣柜客服中心感谢您对我们的信任，您所定做的衣柜正在生产中，我们将时刻关注生产进度，衣柜抵达城市后，我们将第一时间通知您！
到货后，确认件数不少
落实的4S服务
尊敬的**，XX衣柜客服中心温馨提示您，您定做的衣柜已经安全抵达，近期会与您联系，确认安装时间。谢谢！
初尺后
落实的4S服务
**先生/小姐，我是设计师某某，负责设计您的卧室，我将以我最专业的知识结合您家的情况，为您设计出最完美的专属您独有的卧室，希望我的服务您能满意！(设计师发)
**先生/小姐，您好！我们专业的设计师已经为您家里卧室进行了初步测量，预计三天后能够给您出整套平面和效果图。我会一直跟进，第一时间通知您过来看方案，并与我们的专业设计师一起讨论！XX衣柜某某(导购发)
第一次来店顾客，离店后3-5天/条
祝福类
**，今天是6月的第一天，我衷心祝您6月的每一天都开开心心！身体健康！家庭幸福！记得有时间来店里看看我！XX衣柜某某
温馨提示类
明天小到中雨，XX衣柜小王提醒您明天出门记得带伞哟！
精典笑话类
唐僧师徒四人上西天取经，路过一个大湖看见七仙女在湖里洗澡，八戒想看就是看不见，于是唐僧非常严肃的走向湖边“阿弥陀佛，施主，鳄鱼来了”，众仙女纷纷起来，猪八戒看了个够，于是猪八戒暗暗的感慨：领导的智商就是高！XX衣柜与您快乐生活每一天！
跟进的客户情况汇报模板
跟进的客户情况汇报模板尊敬的领导：我向您汇报我最近的客户跟进情况，以下是详细情况：客户一，王先生。
王先生是我们公司的老客户，他在我们这里购买了多次产品。
最近，我通过电话联系了王先生，询问了他对我们产品的使用情况和意见建议。
王先生表示，他对我们的产品质量和售后服务都非常满意，但希望我们能够推出更多的优惠活动，以及增加产品的种类和规格。
我已经将他的建议记录下来，并与相关部门进行了沟通，计划在下个季度推出新的促销活动，并增加产品种类，以满足客户的需求。
客户二，李女士。
李女士是我们公司的潜在客户，她曾经向我们咨询过产品信息，但最终并未购买。
最近，我通过邮件联系了李女士，询问了她对我们产品的疑虑和需求。
李女士表示，她对我们的产品质量和价格都比较满意，但担心售后服务和配送时间。
我向她详细介绍了我们的售后服务保障和配送政策，并承诺在她下单后，会尽快安排配送，以满足她的需求。
李女士表示，她会再考虑一下，并感谢我对她的耐心解答。
客户三，张先生。
张先生是我们公司的新客户，他是通过朋友介绍过来的。
我在上周与张先生进行了面对面的沟通，详细了解了他的需求和购买意向。
张先生表示，他对我们的产品比较满意，但希望能够了解更多的产品信息和相关案例。
我当场向他进行了产品演示，并提供了多份成功案例供他参考。
张先生对我们的产品表现出了浓厚的兴趣，并表示会在最近考虑下单购买。
总结：通过这段时间的客户跟进工作，我对客户的需求和意见有了更加清晰的了解，并且及时与相关部门进行了沟通和反馈。
下一步，我将继续跟进以上客户，并积极寻找更多的潜在客户，扩大我们的客户群体。
同时，我也会不断提升自己的产品知识和沟通能力，以更好地为客户提供优质的服务和支持。
谢谢领导的关注和支持，我会继续努力，为公司的发展贡献自己的力量。
此致。
敬礼。
（您的姓名）。
客户不回复怎么跟进范文通用6篇
客户不回复怎么跟进范文通用6篇（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。
文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!客户不回复怎么跟进范文通用6篇客户不回复怎么跟进范文第一篇（1)Are you the right person to talk about this? If Im in the wrong place， could you point me in the right direction?适合开发信后的跟进。
微信未成交客户的跟进方式及话术
未成交客户的跟进方式及话术
话术模板1：如果我给你最低的优惠价~~~~ 再给你最到位的效果~~~ 让你告别烦恼，你会给我介绍朋友吗（今天关注朋友圈，五一劲爆优惠活动最后一天+两重好礼）！
话术模板2：亲，当初您本着一腔热情跟我聊，当我说出价格的时候，您就离我而去。
但是我还是不愿意放弃您，不知道您有没有放弃我呢？要不要趁着圣诞狂欢节的优惠活动订购我们的新品呢！？
话术模板3：时间是很奇妙的东西，前一秒您觉得漫长，后一秒却像流沙，了无痕迹。
2017已经过半了，您是否感到困了？累了？疲倦了？或是为了痘痘而忧伤着？没关系！要不要趁着年中优惠活动订购我们的产品，让自己活出精彩？
话术模板4：强效体验装7天改变面部,根据客户反馈口碑爆棚，另送一个月巩固装，限量99套！每人限购一套！
话术模板5：现要搜集效果反馈，强效体验装组合套装360，名额33个，额满即止！详询私聊！
回访周期的制定
间隔1+3+3（8天追3次）+5+7+15
累计长达35天的回访追踪，再不成交，
暂时放弃，做好客户信息备注
客户信息备注
日期/购机数量/先生女士/快递/下次回访时间。
微信跟踪活动进店未成交客户技巧短信话术模板
3.2、电话跟进参考模板
电话模板案例
1、跟进前话术准备
**小姐您好！我是家居***，您前两天来店说您卧室装修比较急，，今天特别打电话问下您，看装修得怎么样啦？
**先生您好！我是家居***，上次过来您说要出去再看看，想问下,，您现在看得怎么样了?第一次来Leabharlann 顾客，离店后3-5天/条祝福类
**，今天是6月的第一天，我衷心祝您6月的每一天都开开心心！身体健康！家庭幸福！记得有时间来店里看看我！家居某某
温馨提示类
明天小到中雨，家居小王提醒您明天出门记得带伞哟！
精典笑话类
唐僧师徒四人上西天取经，路过一个大湖看见七仙女在湖里洗澡，八戒想看就是看不见，于是唐僧非常严肃的走向湖边“阿弥陀佛，施主，鳄鱼来了”，众仙女纷纷起来，猪八戒看了个够，于是猪八戒暗暗的感慨：领导的智商就是高！家居与您快乐生活每一天！
智慧分享类
满怀感恩的心，对待过去的日子，用行动完成今天的使命，满怀希望之星对待未来的日子，您将活在人生的最高处。整体家居与您智慧生活每一天！
养生常识类
男人早上一杯淡盐水，女人早上一杯蜂蜜水，青春永驻！绿色家装，绿色家装请用
新闻播报类：
今日新闻内容剪辑 ---- 用家居看天下大事
品质关注类
尊敬的**，感谢您关注家居，不知道您这几天时间里，您是否选购了自己心爱的家居，根据与您短暂的时间交流，我们觉得您是一位注重细节的有心人，我们特此向您提供购买家居的5大看点：一看环保、二看板材、三看门板、四看五金、五看安装。家居相信您能买到称心如意的产品（第一次购买家居）
对品牌关注类
跟进客户邮件模板
十个跟进客户的邮件模板，应对客户不回复的绝第一次报价Thank you for your inquiry of **. We are pleasure that you are interested in our products XXXXX and XXXX. we are the first and largest company which specialized in ### in China, have more than # years experience in handmade production. https://We’ve sent the products’photo in the attachment and detailed information of the product below:For the payment:Western Union…..For the Shipment : DHL, …..We look forward to receive your reply.Sincerely,过几天，没回复Dear XXX,Wish everything well with you!We are in receipt of your letter dated Aug 10 , and as requested send you a catalogue for more information . We hope they will reach you and will help you make selection.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.Wish we will promote business as well as friendship两周内Dear XXX,Good morning! Have a nice day. Hope you have got a wonderful weekend! For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of ** dated ** ** according to your relative inquiry. Have you got (or checked) the prices or not? May we know if this project still active for us?Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future.最后的绝招Dear xxx,I have sent you email many times before but have not received any reply from you so I am guessing the emails have not reached you.Could you please drop me a short note if you receive this message, please tell me if you have any interest in our products? I don’t want to keep bothering you if you don’t have any interest在两个月内可以适当追加的Dear XXX,Now I am writing for keeping in touch with you for further business.If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request.By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.Thanks and best regards追踪信Hope you are fine, my friend.It is regret that I haven’t receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don’t want to lost a good customer like you! If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you问不回复的原因找答案Glad to contact you again! Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don’t receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement. Waiting for your favorable reply soon!新品报价Good day! My quotation of *** you might have received and considerated. could you kindly advise your comments at your earlierconvenience? If the products isnot your are expecting,pls advise me your details requirement, I will re-offer asap. I am of service at any time!进一步联系Dear ***,Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again,if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us. I am waiting for your reply ASAP. Best regards加强联系Dear sir Have you received our quotation of …, if you have any further question,please don’t hesitate to contact us. We are waiting for you comment about our quotation.We hope that we can establish a good business relationship with you in the nearest future. Your prompt reply will be appreciate.。
跟进客户英文模板(14套)
第4则
超过5天还未更新物流信息，让买家再等待
Dear xxx,
As we all know, it’s the busiest part of the shopping season and the logistics companies are running at maximum capacity.
If you have any questions or problems, please contact us directly for assistance, rather than submitting a refund request. We aim to solve all problems as quickly as possible!
Your delivery information has not been updated yet, but don’t worry- we will let you know as soon as an update is available.
Thank you for your patience!
If you have any questions or problems, contact us directly for help.
第7则
距离确认收货超时还有1周，依然未妥投，告知买家物流的大致情况，并且告知买家会给他延长收货时间，请买家不要提交纠纷
Hello, xxx,
We have checked the tracking information and found your package is still intransit. This is due tothe over whelming demand for logistics this shopping season. We have also extended the time period for you to confirm delivery.
客户离店微信电话营销跟进挽留信息模板
客户离店微信电话营销跟进挽留信息模板
已经签单的客户：
1、感谢您的认同和支持我们品牌！同时也恭贺您的明智选择，愿品牌家居给营造一个完美的家!诚心接待你的品牌人
2、生活是一种方式，寻求心中的香格里拉的方式。
无论怎样的行进，我们都向着目标进发，路途或许很艰辛，却也是一种享受。
而家呢，却是我们心灵的归宿，无论身在何处，家人在哪里，家就在哪里。
也许有一个大房子，也许只是陋室，却不会妨碍我们有一个家。
有家，才有生活。
感谢xx选择品牌家居！诚心接待你的品牌人XXX
3、发这短信是为了表达我内心由衷的谢意，同时也要恭贺您从此拥有了品牌专家的服务、贵族的享受，你所订购的品牌家居将X月X日X时由我们服务师专程送达，请保持手机畅通。
诚心接待你的品牌人XXX。
未签单的客户：
1、发这短信给您，是为了表达我内心由衷的谢意，感谢XX给予刚踏入社会的我一个锻炼及学习的机会，盼望有机会能为您再次做介绍！诚心接待你的品牌人XXX。
跟进客户邮件模板
跟进客户邮件模板报价后好几天没回复。
可以询问是否收到，收到了对价格有什么看法?对产品有什么建议?。
Sample one:Dear xxSorry to trobule you.Several days no news from you have you got my enquiry for xxxx ? Fully understand that you are too busy to reply us.But we are still await for your comments.We need your feedback to go ahead. Thank you in advance.Many thanks and best regards. xxx2, sample 1 发出去后如果客户还没回复就这样跟进。
因为报价单里面有对价格限制有效期所以可以以此跟踪 Sample two: Dear xxxxHope everything goes well !We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX . pls kindly check whether price is workable ? Becasue price will be invalid on xxxx.Wish we will promote business. Best regards. xxxxx3, 如果碰到节假日也可以跟踪下。
sample 3wk_ad_begin({pid : 21});wk_ad_after(21, function(){$('.ad-hidden').hide();}, function(){$('.ad-hidden').show();});Dear XXXXSorry for re-troubling you.pls find my pervious email below.Could you kindly check by return today ?Because we will on holiday from xx to xx and my email access may be limited. Thank you in advance. Bset regards. XXXX4,如果客户遇到客户国家节日也可以借此恭维一番。
业主客户销售跟进微信电话信息话术时间安排模板
尊敬的某某，品味改变生活，不断追求完美！是品牌人对品质品味的深层定义，也是品牌人孜孜不倦的追求，品牌产品希望能给您与众不同的感受和选择。
关注性价比类：
看客厅知主人事业成就，看厨房知主人生活品味，品牌产品提醒您一款环保、美观、实用、耐用、性价比高的产品才能让厨房增添光彩。营造一个温馨的空间。
业主客户销售跟进微信电话信息话术时间安排模板
跟进时间
短信目的
短信内容
离店15—30分钟后
加深顾客印象
尊敬的某某，非常感谢您在百忙中光临品牌整体家居。由于时间的关系，我们没能给您更多的信息，我们深感歉意。如在选购产品上遇到难题请直接与我们联系，我们非常希望能够给您提供产品选购的咨讯。欢迎您的下次光临品牌整体家居。
关注颜色与空间小贴士：
品牌装修小贴士：室内色彩一般遵循上浅下深的原则，顶棚最浅，墙面稍深，踢脚与地面最深，上轻下重，稳定感好！
关注色彩与情绪小贴士：
品牌装修小贴士：色彩对于人们影响很大，冷色调使人感到安定、幽雅；明度高的色彩使人感到明快、兴奋；冷色、浅色可以扩大空间尺度感。
关注风水类
品牌装修小贴士：入门见厨厕，退运之宅；客厅在屋子正中大吉；横梁压顶，影响情绪与健康；床边安镜，难以入眠；常青盆载利家运。厨房水槽靠窗，顺风顺水！
到货后，确认件数不少
尊敬的某某，品牌产品客服中心温馨提示您，您定做的产品已经安全抵达，近期会与您联系，确认安装时间。谢谢！
确认好安装时间
尊敬的某某，您所定做的品牌产品将明天到您家安装，我们将按照安装标准严格为您提供服务，并请您在我们安装过程中，给予监督和帮助。
安装验收后
尊敬的某某，品牌产品已顺利为您家安装完毕，在今后使用过程中如有问题请及时与我们联系。品牌产品全体员工祝您入住舒心！