组织行为学总复习题

组织行为学总复习题（考试/考查）题库Pool for OB Examination Questions Q1. What is OB? What is the major content of OB? What is the significance of OB? Please depict the Relationship between OB and other fields? What are the new trends in today’s management world?Q2. What are the main themes in individual behavior, group behavior and organizational behavior? Please give examples from the levels of individual, group and organization.Q3. What are the three major techniques that an excellent manager should master? Please use a chart to describe the degree of the three techniques for grass-root managers, middle managers and senior managers. Meanwhile, please exposit your views by using examples.Q4. What are the three main learning theories related to Organizational Behavior? What does each theory focus on and what are the implications that each theory demonstrates? How will you adopt these learning theories in real life practice?Q5. How does individual personality impact organizational behavior? What are the implications that personality-job fit theory tells us? What should people do to get a perfect marriage between personality and job?Q6. What are the FIVE DIMENSIONS of national culture that G. Hofstede proposed? Please use his Five Dimensions of national culture to compare and contrast the cultural variance between China and Westerners. How does Chinese traditional culture influence the behavior of its citizens in terms of a specific aspect? What is the general model to illustrate the impact of values systems on human behavior?***Q7. What are the potential issues as regards group behaviors? Please explain the deep root reasons of the popular saying “ONE BOY IS A BOY, TWO BOYS HALF BOY AND THREE BOYS NO BOY”? What are the feasible ways to evade social loafing, group-thinking and free-riding in an organization?Q8. Why do people join a group? What are the major differences between group and team? What are the main advantages ofteamwork as against individual work? How to increase the efficiency of teamwork?Q9. What are the NINE roles that people play in an organization? How do you understand the duties and responsibilities of each role in the organization? Why should people be divided into different roles in the organization? What is the guiding principle to divide roles?Q10. What are the potential problems in team management? What are the possible measures that we can take to resolve those problems? Please use examples to illustrate your views.Q11. What are the major stages of team development? How the functions of leader change along the different stages of team development?Q12. What are the SIX main steps of communication? What should you do in each step while in communication practices? What are the concerns you should pay to each specific steps?Q13. Please draw a general diagram to illustrate the general model of communication? What are the potential issues in each nodealong the communication processes? Why should communication be implemented in a closed loop?Q14. What are the most popular channels for communication? Please create a TABLE to illustrate the following different communication channels in terms of communication frequency, communication quality, reliability, speed, cost, efficiency and friendliness, etc. (Writing a letter, Telephone, Telex, Fax, , Telegraph/Telegram, MSN, QQ, Text message, Skype, Face-book, Twitter, Video conference, Blog & mini-Blog, etc. ) What are the major concerns for people to choose communication channels?Q15. How do you understand the charms of LISTENING in communication? What are the main skills that people can adopt to organize the content of their communication? What is the 4Rs principle in communication? How will you understand the remark “silence is gold!”“Listen to other’s speaking patiently until he has nothing to say.”Q16. What are the THREE LEVELS of communication? What should people do to put them in the appropriate manner while conducting peer communication, superior-to-subordinatecommunication and subordinate-to-superior communication? What are the skills in each level of communication?Q17. What is the 7Cs principle in communication? How will you implement each C in the course of communication? What will you do when you want to achieve one or more Cs and at the same time you have to sacrifice other Cs? What are the lessons that you can learn from using the 7Cs principle in communication practices?Q18. What is the root cause of organizational conflict? What are the most popular reasons for arousing conflict in the organizations? Do you think that organizational conflicts are always bad? Why or why not? Please give real life examples to illustrate your viewpoints.Q19. Please draw a simple diagram to demonstrate the systematic model of organizational conflicts? What are the major elements in input, mechanisms for resolving the conflicts and the output? What ate the key points that you must pay attention to along the conflict model?Q20. What are the FIVE possible stages of conflict processes and what are the preliminary tools that people can use to resolve theorganizational conflicts? Please use your knowledge to evaluate the solutions to resolve the conflicts by providing examples that you are familiar with.Q21. Please draw a simple diagram to demonstrate the relationship between organizational conflict level and organizational performance concerning the aspects of LEVEL OF CONFLICT, TYPE OF CONFLICT, BEHA VIORAL INDICATORS OF THE ORGANIZATION & LEVELS OF PERFORMANE in the organization. What does this imply in shaping people’s attitudes towards organizational conflicts?Q22. What are the most important differences among LEADER, MANAGER & COORDINATOR? How you do like the statements of “leaders do the right things and managers do things right!” “The best leader is a leader who does nothing!”Q23. As far as your knowledge is concerned, what are the most important aspects that a leader should have? How do you think of the trait theory in terms of leadership? Why leader do you like most? Why?Q24. Do you think that a person’s leadership style will maintain the same without any changes? Please give examples to rectify your view points. What is the interactive relationship between LEADER, FOLLOWERS & CONTEXT. Please draw a simple diagram to indicate such triangular interactionsQ25. Where does POWER come from? How do you see the different origins of power? What should leaders do to excel their power & authority in order to influence his followers?Q26. Do you think there is a one-for-all etic leadership style? What you food, necessity. What are the possible elements that changes people’s leadership styles?。