英语介绍公司各个部门职责

Duties of different departments
1．Secretary
⏹ 1. Make /Answer telephone calls
⏹ 2. Take notes, minutes and messages
⏹ 3. Deal with files and correspondence
⏹ 4. Write memos and reports
⏹ 5. Work at computer for word processing
⏹ 6. Receive guests and visitors
⏹7. Arrange meetings
⏹8. Make appointments
2. Personnel/human resources department
⏹ 1. Recruit new staff
⏹ 2. Interview applicants
⏹ 3. Promote staff
⏹ 4. Train staff
⏹ 5. Fire staff
⏹ 6. Deal with relationships between management and work force.
3. Customer service department
⏹ 1. Deal with customers’ calls and solve problems
⏹ 2. Accept repairs and deal with customers’ complaints
⏹ 3. Communicate timely with customers
⏹ 4. Offer a comprehensive and convenient after-care service
⏹ 5. Offer a full professional after-sales service
⏹ 6. Undertake installation and testing tasks from the company
⏹7. Offer training to users’ technical staff
4．Manager
⏹Be responsible for the main activities of the company such as manufacturing and sales
⏹Make decisions
⏹Make plans
⏹Handle difficult situations at work
⏹Deal with problems and complaints
⏹Sign contracts
⏹Monitor expenses claims
5．Assistant general manager
⏹Assist the general manager with routine work
⏹Be responsible for everything when the general manager is away
6．Sales department
⏹Launch marketing promotions
⏹Introduce products
⏹Demonstrate products
⏹Persuade customers to buy
⏹Launch campaigns
⏹Advertise products
⏹Bargain about price
⏹Offer discount
7．Public relations department
⏹Talk to the press and the public
⏹Communicate information from the company
⏹Give away publicity products
⏹Entertain business clients
⏹Alter/create/develop/establish/improve corporate image
8．Account department
客户部
⏹Search potential clients
⏹Analyze and understand market
⏹Analyze customer behavior
⏹Personalize offerings
⏹Anticipate customer wants
⏹Keep clients and the company in good relationship
9．Logistic department
⏹Taking/receiving and managing sales orders
⏹Following the situation of the goods arriving
⏹Transfering the notice paper of disqualified goods
⏹Controlling the invoice of purchased goods
⏹Managing inventories
⏹Delivering/dispatching goods
10．Purchasing department
⏹Select suppliers
⏹Prepare purchase orders
⏹Manage customer relationship and deal with suppliers。