电话礼仪对话
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李:Good morning.ABC trading company. This is Li Mengyuan speaking.
江:Hello, Mr Li. This is Jiang Peicong of Maple Fashion company.
李:Hello, Ms Jiang. Is there anything I can do for you?
江:Could you please put me through to your boss Mr Qin, please?
李:I’m sorry, Mr Qin is having a meeting now.Or could I take a message for you?
江:I’d like to see Mr Qin about the order with us.Does he have any time tomorrow? 李:Would you please hold the line for a moment?I’ll just check Mr Qin’s schedule. 江:OK! (.......)
李:Thank you for your waiting.I’m sorry, but Mr Qin has a full schedule tomorrow.
Could I arrange it for you the day after tomorrow?
江:Just a moment, please.......That’s Friday......emm...OK if it is in the morning.
李: All right. I’ll make an appointment for you at 9:30.Would that be convenient for you? 江:Yes, that will be fine.I am available at that time.
李:I’ll make a note of that.Would you like me to confirm the appointment?
江:Yes,please. You can contact my personal telephone at 187****9382 at any time. 李:Fine.I got it.
江:Thank you so much. I’m looking forward to visit your company at 9:30 the day after tomorrow.Good bye, Mr Li.
李:Good bye, Ms Jiang.