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Company Confidential and Proprietary
BroadVision Content Solutions
Products • BroadVision One-To-One Publishing
• • • • • • •
Core Capabilities
Design Business Processes Manage Content Versions Categorize Content Access Version History Manage Workflow Capture Snapshot Deploy Content
Repository
IM Desktop Workflow Manager
Publishing XML Adapter
One-to-One Enterprise
Company Confidential and Proprietary
BroadVision One-to-One Publishing
Increasing Business Value
Content Integration Entry
• Company Info. • Misc. Content • Search/Links Cost $30K-$500K Add’l Features • Extensive Info. • Adv. Search • Personalization • Directories Cost $200K-$800K
Customers
Satisfaction Trust Retention Life-time value
Loyalty
Business Partners Employees
Productivity
Unifying processes Self-service Institutionalizing knowledge
DB (InfoExchange Portal 5.5; Enterprise 5.5)
Oracle HR
Customer Portal
Siebel Support
Customers DB Partners DB
Employee Portal
Company Confidential and Proprietary
- Cover Entire Content Cycle
Writer
Managing Editor
Company Confidential and Proprietary
BroadVision Publishing Center
- Simple, form-based, unstructured publishing
BroadViቤተ መጻሕፍቲ ባይዱion Case Study
- Empowering ESS through Enterprise Portal
Internet (Universal entry point) Partner Portal
Broadbase Analytics
Publish once
Oracle Project Acct.
Company Confidential and Proprietary
Increasing Application Cost
Source: Gartner Group
Company Confidential and Proprietary
BroadVision Enterprise Portal Framework
Company Confidential and Proprietary
Company Confidential and Proprietary
Enterprise Self-Service Through Enterprise Portal
Unifies and extends an enterprise’s applications, information, and business processes— across the web and wireless devices—to effectively serve its employees, partners, and customers in a personalized and collaborative way.
•1,200 customers in 140 countries,
•TSMC, UMC, Epson, UX, NTUH… •ChinaTrust, Jardine Fleming, Yuanta, SinoPac…
•1,300 employees •Worldwide operations, APJ HQ in Taipei •35th largest software company in the world •#1 market share for e-commerce applications
• BroadVision Command Center
• Customizable Content/Options • Cross Sell/Up Sell • GUI-Based Rules Wizard • One-To-One Targeting • Role-based Personalization
• Personalization EAP
• Integration with Applications • Process Self-Service • Collaboration
Company Confidential and Proprietary
The Evolvement of Enterprise Portal
Add’l Features • SC Optimization • Procurement Support • E-Market Integration • Adv. Personalization • EDI, XML, Java • Real-Time ATP • Intranet/Internet/Extr anet Contiguous Cost $2M-$150M+
個人化企業入口網站與內容管理應用
Walter Chang 張文明 產品技術顧問 美商宏道資訊 BroadVision Walter.Chang@BroadVision.com
Company Confidential and Proprietary
BroadVision Today
Company Profile
•IDC July, 2000 •IDC June, 2001
Company Confidential and Proprietary
Delivering the Value of
Through Enterprise Self-Service
e
Profitability
Maximizing revenue Reducing costs
Company Confidential and Proprietary
Unify
Single sign-on integration Common look and feel System administration
Extend
Portlets Cache management Security & access control Process management/integration Configurable home page Navigation filters Channels Programs Observation logging
Workplace Integration
Add’l Features • Cust. Support • Transactions • Collaboration • Role-Based Workflow • App./Data Integration Cost $1M-$3M
Marketplace Integration
• BroadVision Publishing Center
• Create, Manage, and Publish Content to the Web • Publish with Approval Workflow • Access Control and User Authentication • Customize Content Management Applications with Java Server pages
• BroadVision Instant Publisher
Company Confidential and Proprietary
BroadVision One-to-One Publishing
- Cover Entire Content Cycle
Design
Create
New Content
Personalize
BroadVision One-To-One Enterprise & Tools
Products • BroadVision One-To-One Enterprise Core Capabilities
• Open Standards • High Availability • Scalable Architecture • Enterprise Application Integration • Wireless Application Architecture • Patented Personalization
Manage/ Review
Deploy
Distribute
HTML Forms
1 2 3 4 5
Adapter
Assemble Personalize Deliver
DTD Designer
XML Authority (Content Designer)
Valid XML Authoring Applications MS Word EPIC (3rd party)
BroadVision & The State of California
Company Confidential and Proprietary
BroadVision Enterprise Self-Service Solutions
BroadVision Applications BroadVision InfoExchange Portal BroadVision Content Solutions BroadVision One-To-One Enterprise & Tools Other Applications, Application Servers, & Data
CRM
BACK OFFICE
Company Confidential and Proprietary
E P E C P C E
SCM ERP
DW
Scope of Enterprise Portal
- Defined by IDC
EKP & EIP
• Knowledge Management • Content Management • Security Management
Company Confidential and Proprietary
BroadVision Enterprise Self-Service Core Components
Content management Collaboration Knowledge management User management integration Back & front office integration Enterprise data integration Touch point integration - web, wireless, POS, etc. Profile/community management Entitlement management Rules/matching engine Analytics Search Alerts/event notification