旅游英语第三版Unit 3 清华大学出版社
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精品课件
Practice Materials 料
实训材
• Listening • Dialogue 1 • a. Listen to Dialogue One and decide whether each
of the following sentences is true (T) or false (F).
• Keys : 1. F 2. F 3. T 4. T 5. F
精品课件
Dialogue 1
• b. Listen to the dialogue and answer these questions.
• 1. What’s the man’s occupation ?
• A Housekeeping Department
•
standard suite（SS） 套间
•
deluxe room（DR）
豪华间
•
presidential suite（PS） 总统套房
• （3）studio room
工作室型客房（设沙发床或躺椅）
•
multi-functional room 多功能客房
•
combined type rooms 组合客房
• c. Listen to the dialogue again and supply the missing words.
• 1. When would you like me to ________________ your room , sir ?
• 2. But before you _______________, would you do this for me ?
• 1. ______ The man is a waiter of a dinning room. • 2. ______ The guest was just about to go down for his supper. • 3. ______ The guest would like a flask of hot water. • 4. ______ There is no water in the flask. • 5. ______ The guest himself will go and get some hot water.
• ——get some cultural knowledge about housekeeping information;
• ——comprehend the listening dialogues , practice the listening skill and talk a little about housekeeping;
______________evening.
• Keys: 1. turn down 2. staff 3. a little 4. curtains 5. pleasant
精品课件
Reading
• Passage One • Tips on Service
精品课件
Tips on Service
• 1. what does the girl want to do for the guests ?
•
She wants to do the turn down service for them.
• 2. What are the guests going to have in the room ?
• 1.The guests are going to have
in the room .
• a. a meeting
b. a discussion
• c. a small party
d. a game
• 2.The guests want the girl to tide up a bit
.
• a. in the living room
单人房（一张单人床）
•
double room
双人房（一张双人床）
•
twin room
双人房（两张单人床）
•
big single room
大床房（一张双人大床）
•
tripe room
三人房（三张单人床）
• （2）economy room（ER） 经济间
•
standard room（SR） 标准间
•
superior room（UR） 高级套房
• a. Answer the following questions according to the Passage.
• 1.In what situation can the doorman get the higher amount of tips ? • ____________________________________________________________________ • 2.How much should you tip for the bellman when he buys something for you ? • ____________________________________________________________________ • 3. What should you do if the maid you want to tip for can not be found ? • ____________________________________________________________________ • 4.Is it necessary for you to tip for valet services as usual ? Why ? • ____________________________________________________________________ • 5. Are tips for dining room staff much more than they are in any other
•
To have a small party.
• 3.Why is the bathroom in disorder now ?
•
Because the guest has just taken a bath.
• 4. Who will turn on the lights for the guests?
waiter
.
• 2. What does the guest ask the man to do for him ?
• To get him a flask of hot
water
.
• 3. What does the guest need some water to do?
• To wash down
• 1. May I do the __ ____________service for you now ? • 2. I’ll let the overnight ______________know. • 3. Our friends seem to be ______________ late. • 4. would you like me to draw the_____________ for you ? • 5. Goodbye, sir and madam ,and do have a very
• 3. I need some hot water to ________________ medicine.
• 4. I’m sorry that your flask is
.
• 5. I will go and get you ________________flask that’s at once .
精品课件
Types of Restaurants 饭店种类
•
inn
旅馆,饭店
•
lodge
小旅馆
•
tavern
酒店
•
caravansary
马车店,大旅馆
•
hostel
招待所
•
=motor hotel）
汽车饭店（旅店）
•
budget hotel
廉价旅馆
•
economy hotel（one-star hotel）
d. beer
• 4.The girl will bring in some water.
together with the drinking
• a. fresh flowers
b. new cups
• c. fresh towels
d. clean bottles
• 5.What would the guests like to do while waiting for their friends ?
• a. do some sewing
b. do some reading
• c. listen to music
d. do some washing
• Keys : 1. c 2 . d 3 . a 精4品.课件c 5 . b
Dialogue 2
• b. Listen to the dialogue and answer these questions.
五星级饭店
精品课件
Types of American Credit Cards 美国的信用卡种类
• （1）American Express 美国运通卡，是由美国运通公司(American Express Company)发行的信用卡，它可以在全世界大多数国家第一流 的旅馆、餐厅及商店等处使用。
• （2）Carte Blanche 全权卡，这是两个法语词，意思是“空白的卡 片” (blank card)。原义是一个空白的文件，由一方事先在协议上 签好字，然后送另一方填写它所同意的条件。
• Keys: 1. do 2. start 3. wash down 4. empty 5. another, full
精品课件
Dialogue 2
• a. Listen to Dialogue Two and choose the best answer to complete the statements.
一星级饭店
•
some comfort hotel（two-star hotel） 二星级饭店
•
average hotel（three -star hotel） 三星级饭店
•
high comfort hotel（four -star hotel）
四星级饭店
•
deluxe hotel（five-star hotel）
• ——find ways to improve your writing skills about resumes on applying for jobs.
精品课件
Background Knowledge 背景知识
• Types of Housekeeping 客户类型
• （1）single room
•
The girl will turn on the lights for them.
• 5.Do you think the guests will have a good time that evening?
•
Yes , I do.
精品课件
Dialogue 2
• c. Listen to the dialogue again and supply the missing words.
Unit Three Housekeeping Service 客房服务
L/O/G/O
精品课件
Unit Objectives （单元目标）
• After learning this unit, you should
• ——read, comprehend and translate into Chinese the passages and the dialogues about housekeeping.
• （3）Diners Club 大来卡。 • （4）Master card 万事达卡，是美国三千家银行通过国际信用卡协
会（Interbank Card Association）签发的信用卡。它是美国使用最 广泛的信用卡中的一种，原名为Master Charge. • （5）Visa “维萨”卡，是美洲银行发行的信用卡。该行是最先签发 信用卡的银行。在各种信用卡中，美洲银行所签发的信用卡数目最多。 美国加利福尼亚州以外的约40个州的银行，都可以代表美洲银行签发 它的信用卡。该行的信用卡原名为“美洲银行卡”（Bank Americard），于1977年改名为“维萨”。
medicine
.
• 4. Is there any hot water in the flask?
• No , there isn’t any .
• 5. What will the man do the n?
• He’ll go and get another flask .
精品课件
Dialogue 1
• ——know how to give information about housekeeping ;
• ——master the basic words and expressions about housekeeping information and use them to make sentences;
b. in the dinning room
• c. in the reading room
d. in the bathroom
• 3.The guests would treat their friends to
.
• a. Chinese tea
b. coffee
• c. orange juice
Practice Materials 料
实训材
• Listening • Dialogue 1 • a. Listen to Dialogue One and decide whether each
of the following sentences is true (T) or false (F).
• Keys : 1. F 2. F 3. T 4. T 5. F
精品课件
Dialogue 1
• b. Listen to the dialogue and answer these questions.
• 1. What’s the man’s occupation ?
• A Housekeeping Department
•
standard suite（SS） 套间
•
deluxe room（DR）
豪华间
•
presidential suite（PS） 总统套房
• （3）studio room
工作室型客房（设沙发床或躺椅）
•
multi-functional room 多功能客房
•
combined type rooms 组合客房
• c. Listen to the dialogue again and supply the missing words.
• 1. When would you like me to ________________ your room , sir ?
• 2. But before you _______________, would you do this for me ?
• 1. ______ The man is a waiter of a dinning room. • 2. ______ The guest was just about to go down for his supper. • 3. ______ The guest would like a flask of hot water. • 4. ______ There is no water in the flask. • 5. ______ The guest himself will go and get some hot water.
• ——get some cultural knowledge about housekeeping information;
• ——comprehend the listening dialogues , practice the listening skill and talk a little about housekeeping;
______________evening.
• Keys: 1. turn down 2. staff 3. a little 4. curtains 5. pleasant
精品课件
Reading
• Passage One • Tips on Service
精品课件
Tips on Service
• 1. what does the girl want to do for the guests ?
•
She wants to do the turn down service for them.
• 2. What are the guests going to have in the room ?
• 1.The guests are going to have
in the room .
• a. a meeting
b. a discussion
• c. a small party
d. a game
• 2.The guests want the girl to tide up a bit
.
• a. in the living room
单人房（一张单人床）
•
double room
双人房（一张双人床）
•
twin room
双人房（两张单人床）
•
big single room
大床房（一张双人大床）
•
tripe room
三人房（三张单人床）
• （2）economy room（ER） 经济间
•
standard room（SR） 标准间
•
superior room（UR） 高级套房
• a. Answer the following questions according to the Passage.
• 1.In what situation can the doorman get the higher amount of tips ? • ____________________________________________________________________ • 2.How much should you tip for the bellman when he buys something for you ? • ____________________________________________________________________ • 3. What should you do if the maid you want to tip for can not be found ? • ____________________________________________________________________ • 4.Is it necessary for you to tip for valet services as usual ? Why ? • ____________________________________________________________________ • 5. Are tips for dining room staff much more than they are in any other
•
To have a small party.
• 3.Why is the bathroom in disorder now ?
•
Because the guest has just taken a bath.
• 4. Who will turn on the lights for the guests?
waiter
.
• 2. What does the guest ask the man to do for him ?
• To get him a flask of hot
water
.
• 3. What does the guest need some water to do?
• To wash down
• 1. May I do the __ ____________service for you now ? • 2. I’ll let the overnight ______________know. • 3. Our friends seem to be ______________ late. • 4. would you like me to draw the_____________ for you ? • 5. Goodbye, sir and madam ,and do have a very
• 3. I need some hot water to ________________ medicine.
• 4. I’m sorry that your flask is
.
• 5. I will go and get you ________________flask that’s at once .
精品课件
Types of Restaurants 饭店种类
•
inn
旅馆,饭店
•
lodge
小旅馆
•
tavern
酒店
•
caravansary
马车店,大旅馆
•
hostel
招待所
•
=motor hotel）
汽车饭店（旅店）
•
budget hotel
廉价旅馆
•
economy hotel（one-star hotel）
d. beer
• 4.The girl will bring in some water.
together with the drinking
• a. fresh flowers
b. new cups
• c. fresh towels
d. clean bottles
• 5.What would the guests like to do while waiting for their friends ?
• a. do some sewing
b. do some reading
• c. listen to music
d. do some washing
• Keys : 1. c 2 . d 3 . a 精4品.课件c 5 . b
Dialogue 2
• b. Listen to the dialogue and answer these questions.
五星级饭店
精品课件
Types of American Credit Cards 美国的信用卡种类
• （1）American Express 美国运通卡，是由美国运通公司(American Express Company)发行的信用卡，它可以在全世界大多数国家第一流 的旅馆、餐厅及商店等处使用。
• （2）Carte Blanche 全权卡，这是两个法语词，意思是“空白的卡 片” (blank card)。原义是一个空白的文件，由一方事先在协议上 签好字，然后送另一方填写它所同意的条件。
• Keys: 1. do 2. start 3. wash down 4. empty 5. another, full
精品课件
Dialogue 2
• a. Listen to Dialogue Two and choose the best answer to complete the statements.
一星级饭店
•
some comfort hotel（two-star hotel） 二星级饭店
•
average hotel（three -star hotel） 三星级饭店
•
high comfort hotel（four -star hotel）
四星级饭店
•
deluxe hotel（five-star hotel）
• ——find ways to improve your writing skills about resumes on applying for jobs.
精品课件
Background Knowledge 背景知识
• Types of Housekeeping 客户类型
• （1）single room
•
The girl will turn on the lights for them.
• 5.Do you think the guests will have a good time that evening?
•
Yes , I do.
精品课件
Dialogue 2
• c. Listen to the dialogue again and supply the missing words.
Unit Three Housekeeping Service 客房服务
L/O/G/O
精品课件
Unit Objectives （单元目标）
• After learning this unit, you should
• ——read, comprehend and translate into Chinese the passages and the dialogues about housekeeping.
• （3）Diners Club 大来卡。 • （4）Master card 万事达卡，是美国三千家银行通过国际信用卡协
会（Interbank Card Association）签发的信用卡。它是美国使用最 广泛的信用卡中的一种，原名为Master Charge. • （5）Visa “维萨”卡，是美洲银行发行的信用卡。该行是最先签发 信用卡的银行。在各种信用卡中，美洲银行所签发的信用卡数目最多。 美国加利福尼亚州以外的约40个州的银行，都可以代表美洲银行签发 它的信用卡。该行的信用卡原名为“美洲银行卡”（Bank Americard），于1977年改名为“维萨”。
medicine
.
• 4. Is there any hot water in the flask?
• No , there isn’t any .
• 5. What will the man do the n?
• He’ll go and get another flask .
精品课件
Dialogue 1
• ——know how to give information about housekeeping ;
• ——master the basic words and expressions about housekeeping information and use them to make sentences;
b. in the dinning room
• c. in the reading room
d. in the bathroom
• 3.The guests would treat their friends to
.
• a. Chinese tea
b. coffee
• c. orange juice