Unit_6Nonverbal Communication 跨文化交际 大学教学课件

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nonverbalcommunication跨文化交际.ppt

nonverbalcommunication跨文化交际.ppt
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No gesture has the same meaning!!
there is no 'international language' of gestures. Instead, cultures have developed systems of unique gestures, and it is almost never possible for us to understand intuitively the gestures from another culture.
French gesture for 'I don't believe you' ,
guess what this Iranian gesture means?
No. 1 for me/ Good luck / screw you
Screw you
This gesture teaches an extremely important lesson. This gesture is identical to the American/English gesture for ‘Good Luck to you.’ But it is an obscene (淫猥的) gesture, and an American traveling in Iran would outrage people there if the American performed this gesture. When in another culture or society, we should never 'mirror' a gesture that someone presents to us--without knowing it, we could be deeply offending that person and inviting conflict.

Unit-6---Nonverbal-Communication讲课讲稿

Unit-6---Nonverbal-Communication讲课讲稿

Q2: The British English speaker may think that the Indian gets angry with him or behaves rudely toward him, so he may complain about the Indian’s rudeness or even behave rudely as a response.
⑷ Smile and Laugh Maniac: an insane person Placid: calm and peaceful Ephemeral: lasting a very short time
Q7: Do you often smile at others? Why or why not?
Reading 1
An overview of nonverbal communication ⑴ Tone and Introduction Sarcastic: saying things that mean the opposite of what is said to mock Snappishly: irritably Conspiratorially: in a way that seems to be connected with a secret plan to do something harmful of illegal
8. What functions may laughter serve in our culture? Does it sometimes cause intercultureal misunderstanding?
Laughter in culture may serve various functions. Sometimes, it is used to express amusement or ridicule, and sometimes it is simply used to make one feel less embarrassed.

non-verbal-communication-跨文化交际

non-verbal-communication-跨文化交际
第十三页,共83页。
Definition: (2)
Nonverbal communication involves all nonverbal stimuli in a communication setting that is generated by both the source and his or her use of the environment and that has potential message value for the source or receiver. (Samovar and Porter, 2004)
Body language includes gestures, head movements, facial expressions, eye behaviors, postures and other displays that can be used to communicate.
第二十二页,共83页。
Perhaps nowhere in the world is the merger between attire and a culture’s value system more evident than in Japan. “The proclivity(倾向,癖性 ) for conservative dress styles and colors emphasizes the nation’s collectivism and,
一个人(或多个人)不利用言语形式或 只利用副语言形式所传达的信息被另一 个人(或多个人)接收的交际行为。
第十六页,共83页。
Overview of Nonverbal Communication
1. Body Language

跨文化交际PPT演示课件

跨文化交际PPT演示课件
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3. Space and Distance
3.1 Proxemics 3.2 Attitudes Toward Crowding
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3.1 Proxemics
✓ Definition: the study of people’s perception and use of space.
✓ Four categories: intimate, personal, social, and public distance.
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Categories of Distance (cont’d)
• Social Distance (1.3-3m) - colleagues, business partners, people at social gatherings
• Public Distance (beyond 3m) - speaking in public
- direct intrusion into others’ affairs • Shrugging shoulders
- indifferent, powerless, having no secret to conceal
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Postures (cont’d)
• Follow one’s natural habits so often go unnoticed (subconscious in nature)
• May damage your image if you neglect your postures
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2.4 Eye Contact
Direct eye contact • Chinese: avoid • North Americans: appreciate • The British: avoid

6 non-verbal_communication-跨文化交际

6 non-verbal_communication-跨文化交际

People turn to believe nonverbal codes when they contradict the verbal ones!
Definition: (1)
“Metacommunication
(beyond the usual commmunication), paralinguistics, second-order messages, the silent language, and the hidden dimension of communication.” (Hall, 1959)
Session 5
Intercultural Non-verbal Communication
What will happen?

Source: /
QUESTION: What?
Every culture has rules about the CORRECT use of space. The proxemic (relating to the study of space) rules are unwritten and never taught-- but they are very powerful a. She will ask them to sit somewhere else. b. She will stare at the space "invaders" defiantly, but she will not move . c. She will leave, saying nothing to the three people who invaded her personal space.
French gesture for 'I don't believe you' ,

跨文化交际 unit 6

跨文化交际 unit 6

2.What is the nonverbal code in this case ?
smile
3.What is the relationship between this case and the above text?
nonverbal codes
Repeating
Definition&Functions
(把昂贵的价格说成便宜) 不说:价格是。。。 说:价格只有。。。(the price is only 。。。$) (不用“低价”一词来表达低价) 不说:价格便宜。 说:价格有吸引力,有竞争力 (attractive price, competitive price)。
(用惊奇“surprise“代替错误"error,bug") 不说颗人造卫星升空。 说:50年前的今天,美苏太空竞争开始。 美国人的观念中“家庭(family)”等同于有孩子。
1.Nonverbal behavior accounts for much of the meaning we get from conversations
3.We cannot avoid communicating
Case33
Are Americans Indifferent?
1.What made the author feel shocked,verbal codes or nonverbal codes?
不说:你们有没有孩子? 说:你们有没有家(do you have a family)? 《老友记》里有一集菲比去推销墨粉,正好那个办公室里一个不被重视的中年男人要自杀, 菲比问:“你需要墨粉吗?” 他说:“不要,我要自杀了。” 菲比说:“为什么?是因为没有足够的墨粉吗

Unit 6 跨文化交际

Unit  6 跨文化交际

Unit 6Culture and Nonverbal CommunicationThose who know do not talk. Those who talk do not know.---Lao ZiThere’s language in her eye, her cheek, her lip, Nay, her foot speaks”---William Shakespeare, Troilus and CressidaSpeech is silver; silence is golden.---English proverbACTIONS SPEAKS LOUDER THAN WORDS!!1. An Overview of Nonverbal Communication (p.191-199)We communicate with more than the words we speak.Psychologist Albert Mehrabian has come up with the following formula:Total communication = 7% verbal + 38% oral + 55% facial.Studies show that over half of your message is carried through nonverbal elements:Your appearanceYour body languageThe tone andthe pace of your voice.In face-to-face communication 65% of the information is communicated through nonverbal means (Samovar, 1981; Ross, 1974; Ray L. Birdwhistel, 1970)Support 1: Charlie Chaplin swept the world with his silent films. (Modern Times)Support 2: Robinson Crusoe “talked” with Friday without knowing his servant’s language.In the communication of attitudes, 93% of the message is transmitted by the tone of the voice and facial expressions, whereas only 7% of the speaker’s attitude w as transmitted by words (Levine, 1981, Mehranbian, 1968)Support: Lovers express emotions with sparkling eyes and blushing faces or touching, hugging and kissing.Words are too pale for them!The quality of a voice can communicate as much as the words. The same words can be tender, mocking, sarcastic or angry, depending on how they are said. e.g. Steven!; Steven?; Steven. (more p.191-192)When you speak, you communicate. When you don’t speak, you may still be communicating.A person who truly knows two languages uses both body languages too.A good example of this is New York's famous mayor, Fiorello La Guardia (p193), who communicated in English, Italian and Yiddish.When films of his speeches are run without sound, it's not too difficult to tell from his gestures the language being spoken.Class observationIn class, how can the teacher identify the concentrated students?They may show an interested look, wear a smile, make some notes or keep their eyes on the teacher.On the other hand, how can the teacher know the students are not interested in her class? They may consciously or unconsciously twist the body, bury the head, avoid the teacher’s eyes, wear a blank expression, knit the eyebrows or bite the pen.2. What is nonverbal communication?Nonverbal communication involves all nonverbal stimuli in a communication setting that are generated by both the source (speaker) and his or her use of the environment and that have potential message value for the source or receiver (listener). --- (Larry A. Samovar, 1998)In other words, it is communication without words.2. What is nonverbal communication?It refers to communication through a whole variety of different types of signal come into play, including:the way we move,the gestures we employ,the posture we adopt,the facial expression we wear,the direction of our gaze,to the extent to which we touchand the distance we stand from each other.ClassificationBody language/Kinesics(体态语/身势语):posture, head movement, facial expressions, eye behavior, gestures, handshaking, arm movement, leg movement, kiss, hug, touch etc.Paralanguage( 副语言): sound, pitch, tempo of speech, tone, volume, pause, silence, turn-taking etc.ClassificationObject language ( 客体语、物体语) :clothing, personal artifacts (adornment, jewelry, perfume, personal gear etc.) , hair, furniture,vehicle etc.Environmental language(环境语):time language/chronemics , spatial language/ proxemics (interpersonal distance), space, seating, territoriality, color, light, signs and symbols, architecture etc.Body language/KinesicsThe study of how movement communicates is called Kinesics.Kinesic behavior refers to communication through body movements like posture, head movement, facial expressions, eye behavior, gestures, handshaking, arm movement, leg movement etc.Posture---bowPosture and sitting habits offer insight into a culture’s deep structure.In many Asian cultures, the bow is much more than a greeting. It signifies that culture’s concern with status and rank.In Japan, for example, low posture is an indicator of respect. Although it appears simple to the outsider, the bowing ritual is actually rather complicated.---Bow in JapanThe person who occupies the lower station begins the bow, and his or her bow must be deeper than the other person’s.The superior, on the other hand, determines when the bowing is to end.When the participants are of equal rank, they begin the bow in the same manner and end at the same time.---Wai in ThailandThe Thai people use a similar movement called the wai.The wai movement---which is made by pressing both hands close together in front of one’s body, with the fingertips reaching to about neck level---is used to show respect.The lower the head comes to the hands, the more respect is shown.---Crossing legs (1)The manner in which we sit also can communicate a message.In U.S.: normal to cross legs while seated; women cross at the angle while men cross with angle on the knee;Middle East: crossing the leg with angle on the knee is inappropriate;---Crossing legs (2)In Ghana and in Turkey, sitting with one’s legs crossed is extremely offensive;People in Thailand believe that because the bottoms of the feet are the lowest part of the body, they should never be pointed in the direction of another person; In fact, for the Thai, the feet take on so much significance that people avoid stomping with them.---SlouchingIn US, where being casual and friendly is valued, people often fall into chairs or slouch when they stand.In many countries, such as Germany and Sweden, where lifestyles tend to be more formal, slouching is considered a sign of rudeness and poor manners.---Feet on deskIn U.S. and Britain: lean back in the chair and put feet on the desk to convey a relaxed andinformal attitude.Middle East, Swiss and Germany: putting feet on the desk is rude.---Hands in pocketEverywhere in Europe, it is rude to talk with your hands in pocket. It’s something only a guilty child would do.In Turkey, putting one’s hands in one’s pockets is a sign of disrespect.In Germany, “it is impolite to shake someone's hand with your other hand in your pocket. This is seen as a sign of disrespect”In China & Japan, it’s rude to stand with hands thrust into the pocket.---Hands on hipsIn Mexico, it signals hostility.In Malaysia, it shows anger.In U.S., it means impatience.In Argentina, it indicates a challenge.Gestures (p204, p214)Gestures are an important component of non-verbal communication.This is mainly a matter of how we use our hands to convey a message.The language of the hands differs from country to country and a gesture which means one thing in one country may well mean something quite different to those living in another.Let’s look at the examples of how gestures communicate.GesturesThousands of cross-cultural examples prove that messages and meanings shift from culture to culture.An Arabic specialist once cataloged 247 separate gestures that Arabs use while speaking.And in a large study involving forty different cultures, Morris and his associates isolated twenty common hand gestures that had a different meaning in each culture.The ring gesture/OK signIn US &UK, it means OK. It’s great. Everything is fine and going well;In Japan and Korea, it means money;In France, it means zero or worthless;In Russia, it means zero/rudeness;In Brazil, Turkey, Venezuela, it means insult/vulgar;In Tunisia “I’ll kill you.”In Malta, it is an invitation to have a homosexual sex.Among Arabs this gesture is usually accompanied by a baring of teeth, and together they signify extreme hostility.In Mexico and Germany, it has a vulgar connotation.In Argentina, one twists an imaginary mustache to signify that everything is okay.The single finger beckon signIn U.S. & Britain: it simply means “come here” . (just waiving the index finger)In Yugoslavia & Malaysia: it is only used for beckoning animals.In Philippines: it is used for beckoning dogs and it’s considered very rude.In Indonesia & Australia: it is used for beckoning prostitutes. i.e. ladies for the night.In Singapore & Japan: it is a sign for death.Most often than not, in the U.S., when a person wants to signal a friend to come, he or she makes the gesture with one hand, palm up, fingers more or less together and moving toward his or her body.Koreans express this same idea by cupping “the hand with the palm down and drawing the fingers toward the palm.” When seeing this gesture, many Americans think the other person is waving good-bye. (palm not facing people, it is for beckoning the dog in Korea)In China, beckoning gesture: the hand is extended towards the person, palm open and facing down, with all fingers crooked in a beckoning motion.In the Middle East, the beckoning gesture is made by waving the hand with the palm down.In Portugal, it is made by waving the hand with the palm up.In Tonga, it is made by downward waving of the arm.In parts of Burma(缅甸), the summoning gesture is made palm down, with the fingers moving as though playing the piano.Filipinos often summon someone with a quick downward nod of the head.In Germany & much of Scandinavia, a beckoning motion is made by tossing the head back.For many Arabs, nonverbally asking someone to “come here” is performed by holding the right hand out, palm upward, and opening and closing the hand.The thumb-up signIn Britain: OK, good, great, well done; also used as a sign for hitch-hiking.To Chinese: excellent, number one.To Japanese: boss, father, husband.To Persian: discontent.To people in the Middle East: obscene gesture.In Greece it is an insult.In France, it means to show approval.In Afghanistan, Iran, Greece and most part of Italy: get out.Yet, to show approval, it is by raising one’s eyebrows in Tonga,by tilting one’s head in France,and by having two thumbs up in Kenya.The thumb-down signTo most Asian countries: Bad, dislikeU.S. & Canada: DisapprovalIn U.S. also for hitch-hikingGreece: a rude signThe ear-tug signIn Spain it means someone is a sponger, i.e. using other people’s money and never spending his own.In Greece it is a warning .In Italy it is used to call someone a homosexual.In Portugal it is used to express something wonderful.In Scotland it shows somebody doubts what you are saying.In Malta, it says someone is a sneak.The eyelid-pull signPulling down the lower lid of your eye with one finger is usually to indicate alertness.In France, England and Greece, it means: you can’t full me.In Spain and Italy, it means that you should be alert.In South America, it means he finds a woman very attractive.The V-signpalm to observer (palm upward):the number 2;Victory, peace or friend (around the world by peace and counter-culture groups)a gesture used in photographs (by many others, especially in Japan)In Greece: hold up the palm to so meone’s face means insult.palm to yourself(palm inward):the number 2offensive gesture, meaning insult, is often compared to the offensive gesture known as "the finger". (This usage is restricted largely to Australia, Ireland, New Zealand, South Africa, and the UK)is equivalent to “the finger” (in countries where Spanish, Portuguese, or French are spoken, and especially in Spain, Portugal, Brazil, France, and also Italy, Poland, and countries under the influence of Russian culture, such as Russia, Belarus, and Ukraine, but the majority of young people in these countries use the finger as an insult.the finger (the middle finger)In U.S. & most of Europe: a highly offensive gesture.In Western culture, the finger (as in “giving someone the finger”or “the bird” or “flipping someone off”) is an obscene hand gesture.It communicates moderate to extreme contempt, and is roughly equivalent in meaning to "fuck off", "fuck you", "shove it up your ass", "up yours" or "go fuck yourself."The cross-fingers/good luck signIn Italy, it means: “insulting”In Arab world, it means: “wait” or “slowlyIn Vietnam, it’s very rude as this gesture symbolize part of the female body.Anglo-American culture: to wish someone good luck.Germans wish others good luck by making two fists with thumbs inside and pounding them on an imaginary table.To wish some one good luck in Portugal, one would place the thumb between the index and third fingers.Moutza in Greece(all five digits with the palm facing forward)In Greece where the five fingers are spread wide and the palm is pushed towards the recipient: obscene gesture meaning "you have five fathers", thus calling someone a bastard私生子. While originally referring to the custom of punishing criminals by tying them to the backs of donkeys, this gesture has more recently take on a sexual connotation. The Moutza has many variations.The vertical horn gesture/Satanic salute/two-fingered saluteA positive connotation associated with the University of Texas Longhorn Football Team.In Norway: a salute to Satan. According to CBC (Canadian Broadcasting Corporation 加拿大广播公司) news, Norwegians were shocked by a gesture made by President Bush and his family during the inauguration.In Italy, Brazil, Spain, Portugal, Colombia: an insulting connotation, meaning one’s wife is cheating on him;Venezuela, good luck;U.S. subculture: devil’s horn;In China, means number 6.Clasped-hands-over-the-head gestureused by Former Soviet Premier Khrushchev when visiting the US in the 1960s.---for Russians is a sign of international brotherhood;---for Americans it is an arrogant gestures usually used by prize-fighters after defeating an opponent.Left-handers---be carefulThe left hand is not used for eating, (even if you are left-handed) this is considered offensive and unclean in Middle East, India, Sri Lanka, Africa, Bangladesh because left hand is for toilet functions.Mannerly in India to break your bread only with your right hand (sometimes difficult fornon-Indians) .PointingIn the U.S. by extending the index finger;Germany with little finger;Japanese with entire hand (in fact most Asians consider pointing with index finger to be rude)In Mongolia, by pointing with the lips.In India, by pointing with the chins.In Guinea-Bissau几内亚比绍共和国, by pointing with the tongue.CountingThumb = 1 in Germany, 5 in Japan, middle finger for 1 in Indonesia.Chinese 8 gesture means 2 in Japan.Chinese 9 gesture means pick-pocket in Japan.Head movementsHead movements denoting acceptance and rejection take opposite forms in Thailand and the U.S.Greeks express “yes” with a nod similar to the one used in the U.S. ,but when communicating “no”, they jerk their he ads back and raise their faces. Lifting one or both hands up to the shoulders strongly emphasizes the “no”.To Nepalese, Sri Lankans, some Indians and some Eskimos, nodding the head means not “yes”, but “no”.The Indians have a habit of shaking their heads slightly when they talk to somebody. It doesn't mean "No", but "Yes".Facial Expressions (p194-199)In a very real sense, when it comes to using our faces, we are all actors because we all wear a variety of masks. To quote the poet T.S. Eliot, we “put on a face to meet the faces that we meet.”Cultural norms often dictate how, when, and to whom facial expressions are displayed.In many Mediterranean cultures, people exaggerate signs of grief or sadness. It is not uncommon in this region of the world to see men crying in public.Yet in the U.S., white males suppress the desire to show these emotions.Japanese men even go so far as to hide expressions of anger, sorrow, or disgust by laughing or smiling. In one study, Japanese and American subjects revealed the same facial expressions when viewing a stress-inducing film while they were alone. However, when viewing the film in the presence of others, the Japanese manifested only neutral facial expressions.The Chinese also do not readily show emotion for reasons that are rooted deeply in their culture---the Chinese concept of saving face being one of the most important. For the Chinese, displaying too much emotion violates face-saving norms by disrupting harmony and causing conflict.The smile is yet another emotional display that is rooted in one’s culture.In Korean culture, too much smiling is often perceived as the sign of a shallow person. Dressers notes that this “lack of smiling by Koreans has often been misinterpreted as a sign of hostility”. Thais, on the other hand, smile much of the time. In fact, Thailand has been called the “ Land ofSmiles.”Eye ContactEye contact is an important aspect of body language. One could draw up quite rules about eye contact: to look or not to look, when to look and how long to look, who to look at and who not to look at, etc. And these rules vary from culture to culture.Cultural Differences in Eye BehaviorIn English speaking world/Western cultures — see direct eye to eye contact as positive (advise children to look a person in the eyes) , if you fail to meet other people’s gaze, you can be interpreted as being dece ptive, weak, bored, or angry. ( Don’t trust anyone who don’t look you in the eye.)But within USA, African-Americans use more eye contact when talking and less when listening.A prolonged gaze is often seen as a sign of sexual interest.Arabic cultures make prolonged eye-contact— believe it shows interest and helps them understand truthfulness of the other person. (A person who doesn’t reciprocat e is seen as untrustworthy).Japan, Africa, Latin American, Caribbean avoid eye contact to show respect.Respect and attention is shown by looking away from the speakers in Latin America.Answer questions 5 &6 on p196.Touch (p.198-)Touch is culturally determined and each culture has a clear concept of what parts of the body one may not touch.In Western culture, handshake is common (even for strangers), hugs, kisses for those of opposite gender or of family (usually) on an increasingly more intimate basis.U.S.— Note differences between African-Americans and Anglos in U.S. Most African Americans touch on greeting but are annoyed if touched on the head (good boy, good girl overtones). Islamic and Hindu: typically don’t touch with the left hand. To do so is a social insult.Islamic cultures generally don’t approve of any touching between genders (even hand shakes). But consider such touching (including hand holding, hugs) between same-sex to be appropriate.Many Asians don’t touch the head, especially in Thailand (Head houses the soul and a touch puts it in jeopardy).Paralanguage (p.223-224)Paralanguage refers to how something is said rather than the content.Most classifications divide paralanguage into three kinds of vocalizations:(1) vocal characterizers (laughing, crying, yelling, moaning, whining, belching, yawning);(2) vocal qualifiers (volume, pitch, rhythm, tempo, resonance, tone);(3) vocal segregates (“un-huh,” “shh,” “uh,” “oooh,” “mmmh,” “humm”).For Israelis, increased volume reflects strong beliefs toward the issue under discussion.The Germans conduct their business with a “commanding tone that projects authority andself-confident.For Thai people, “a loud voice is perceived as being impolite.”In Japan, raising one’s voice often implies a lack of self-control. For them, a gentle and soft voice reflects good manners and helps maintain social harmony---two important values in Japanese culture.When interacting with Americans, people from cultures that speak softly often believe that Americans are angry or upset because of their relatively loud speech.Silence p.225-226Silence is a powerful communicator. It can communicate–Agreement.–Disagreement.–Confusion.–Respect.–Sadness.–Thoughtfulness, or any number of meanings.“Silence in Asia has commonly been entirely acceptable whereas in the West silence has generally been considered socially disagreeable.” – Oliver(1971)Examples---p.225-226Object LanguageObject language refers to communication through material artifacts, e.g. office design, furniture, clothing ,cars, flowers, tie, knife and fork etc.Furniture arrangement within the home communicates something about the culture.For example, people from France, Italy, and Mexico who visit the U.S. are often surprised to see that the furniture in the living room is pointed toward the television set. For them, conversation is important, and facing chairs toward a television screen stifles conversation. In their countries, furniture is positioned to encourage interaction.The Battle of the Ties:Romney’s Red VS Obama’s Blu e(posted on October 4,2012/blog/the-battle-of-the-ties-romneys-red-vs-obamas-blue/. ) Fashion in Politics:Obama “Out-Styles” Romney 4:2“Dress for Success” should have been on both candidates mind while getting dressed for las t night’s first Presidential debate.Overall both did a good job, but a closer look does indeed show some minor differences. After looking at how their suits fitted, what tie they chose to wear, how the ties were tied, how the shirt cut complemented the rest of the outfit, as well as a few other key points, I give the slight edge to President Obama – winning 4:2 over his opponent Governor Romney.In other words: Obama was the better dressed of the two.Hair Cut: Point Goes to RomneyObama showed up in his usually short buzz-cut while Romney impressed with his well manicured coif. Without doubt, Romney’s more “high maintenance” hair took at least 20 minutes to style –time that was, at least from my point of view, well spent.The Suit: Obama Takes This OneBoth men wore the classic charcoal gray, American cut suit (2 button, notch lapels, double vented, and pleated pants).While both men wore pants that were slightly too long, it was Obama’s suit that fit a b it better around the shoulders.It was a close call, but point goes to Obama.The Tie: Romney’s Red “Power Tie” Takes itConsistent with their parties colors, Obama wore a royal blue tie while Romney decided to dress up with a bold red striped piece.While I personally prefer the color and fine textu re of Obama’s tie, Romney did a better job choosing a bolder and more attention-grabbing color. Romney’s red “power tie” exudes confidence without being overly flashy. The stripes on the tie also added a more “business professional” look that is consistent with Romney’s persona. While Romney’s red tie was bold and attention grabbing it did not distract from his face. The clear winner here: Governor Mitt Romne.The Tie Knot: Obama Takes itObama tied his royal blue tie with a perfectly dimpled Four in Hand while Romney tied a slightly sloppy half Windsor.The shape of Obama’s tie knot perfectly complemented the collar style and the dimple gave the tie a nice textured look and better drape. Romney’s knot on the other hand appeared a bit sloppy. The knot was a tad too large for the collar, and the lack of the dimple certainly was an eyesore for every tie aficionado. Thus, the clear winner here is President Obama.The Dress Shirt: Points to ObamaIt should come to no surprise that both men wore the classic white dress shirt featuring classic medium spread collars and traditional barrel cuffs.While both shirts initially looks the same, a closer look shows Romney’s shirt having shorter collar points. While shorter collar points are more modern, it is a style that requires to be worn with the right suit and tie: a slim fit narrow lapeled suit and slightly narrower necktie – something Romney failed to do. Thus, points to Obama.Accessories: Romney Wins HereAs already seen on the campaign trail, both men keep accessories at a bare minimum. Neither man wears cufflinks, tie bars, or pocket squares (something JFK would have done), but instead opted for a simple and sleep look of wedding ring, wrist watch, and American flag pin.Because Romney chose a slightly larger and more visible flag pin, he deserves to win this point.Accessories: Obama Takes This One(Democratic Fashion: Obama vs. Biden)Unfortunately, politicians tend to dress in a somewhat boring fashion these days. Gone are the days when the president (think JFK) dressed in 3-piece suit, decorated with an elegant white pocket square and paired with a dapper skinny tie and matching tie bar.Instead outfits are conservative and, what some m ay call, even boring. Obama’s and Biden’s outfits are the perfect example. Both keep their accessories at an absolute minimum: No cufflinks, no tie bars, no pocket square, and Joe Biden doesn’t even appear to be wearing a wristwatch. The simple fact that Obama wore a sleek black leather band wrist watch gives him the lead when it comes to accessorizing.Object LanguageIn Germany, where privacy is stressed, office furniture is spread throughout the office.In Japan, where group participation is encouraged, many desks are arranged hierarchically in the center of a large, common room absent of walls or partitions.The supervisors and managers are positioned nearest the windows. This organization encourages the exchanges of information, facilitates multitask accomplishments, and promotes the Confucian concept of learning through silent observation.CLOTHINGSClothing can reflect subgroup identity.•Example:–US Army Combat Uniform(ACU)美国陆军作战服–Traditional clothing of Gambia and the minority groups in ChinaSmellUSA — fear of offensive natural smells (billion dollar industry to mask objectionable odors with what is perceived to be pleasant ) — again connected with “attractiveness” concept.Many other cultures consider natural body odors as normal (Arabic).Asian cultures (Filipino, Malay, Indonesian, Thai, Indian) stress frequent bathing — and often criticize USA of not bathing often enough!Environmental Language“Time talks. It speaks more plainly than words. The message it conveys comes through loud and clear.” (E. T. Hall)The study of how people use, structure, interpret and understand the passage of time is called chronemics.Space--differences in comfortable distance between people. “Space talks.” (E. T. Hall) Proxemics deals with how space influences the communication process.Cultures differ substantially in their use of perso nal space“ – Edward Hall(1959).Low-context cultures -- place relatively less emphasis on nonverbal cues; prefer much less sensory involvement, standing farther apart and touching lessHigh-context cultures -- place relatively more emphasis on nonverbal cues; preferring to stand close, touch, and experience a close sensory involvementChronemics–the study of our use of time.–ancient cultures have established their own system in measuring time which differs from one to another.–Example :•Muslims use moon-based calendar system–The usage of time varies from culture to culture.•Example :–Arabs engage in up to half an hour of informalconversation before turning to business.ExerciseMatching TaskThink over the following and make a proper match between cultures and gestures or the meanings they convey. (p.200)。

跨文化交际上课内容(09-10下)09-10

跨文化交际上课内容(09-10下)09-10

Week 9&10Unit 6 Nonverbal Communication Questions for discussion:1.What is nonverbal communication?2.Is it possible to communicate without nonverbal means? Why or why not?3.What functions does our nonverbal behavior serve in communication?I.What is Nonverbal Communication?Nonverbal communication is the process by which nonverbal behaviors are used, either singly or in combination with verbal behaviors, in the exchange and interpretation of messages within a given situation or context. (L. A. Malandro, 1983)The messages sent without using words are called nonverbal communication.(i) Its features:1.It’s communication in which words orspeech sounds are not used.2.It conveys meaning.3.It involves such non-verbal dimensionsas facial expressions, touch, time, gestures, smile, eye behaviors, smell, intonation, etc.4.It’s a discipline studying non-verbalbehavior in communication.5.It’s first of all used to convey messagesto and receive messages from others.6.It’s a process of communication bymeans of non-verbal behaviors.7.It may convey messages alone or incombination with verbal behaviors.8.It occurs in a given context or situationand is interpreted in relation to that situation or context.(ii) Its significanceNonverbal behavior is a significant area of communication study for at least three reasons. ♦Nonverbal behavior accounts for much of the meaning we get from conversations.♦Nonverbal behavior spontaneously reflects the subconsciousness. They are relatively free of distortions and deception.♦We cannot avoid communicating throughnonverbal signals.Besides, nonverbal behavior is significant because nonverbal communication can be open to many interpretations.(iii) Its functions (p 227-231):1.Repeating: People use nonverbalcommunication to repeat, clarify, and emphasize their point of view.plementing: Nonverbalcommunication cues can add to or complement a verbal message.3.Substituting: Nonverbal messages maysubstitute verbal ones in certain settings.4.Regulating: Nonverbal behaviors canhelp control verbal interactions by regulating them, such as turn-taking signals (hand raised) in conversations.5.Contradicting: Certain nonverbalbehaviors can contradict spoken words.E.g. Saying you are relaxed and at easewith quavering voices or shaking hands.(iv)❊Non-verbal communicationincludes: (Knapp, 1972)kinesics or body language, eye movement, facial expressions, proxemics and paralanguage.II.KinesicsKinesics, that is commonly called as body language, is the term used for communicating through various types of body movements including gestures, posture, touching, and other mannerisms that may accompany or replace oral messages.(i) Gestures: (p203-205)Gestures are an important component of non-verbal communication. This is mainly a matter of how we use our hands to convey a message. The language of the hands differs from country to country and a gesture which means one thing in one country may well mean something quite different to those living in another.1.Similarities:①Rubbing one’s thumb against one’sforefinger and middle finger—money inChinese and English.②Shaking one’s head—disagreement or disappointment.③Shaking hands when introduced or meeting together after a long time.2.Differences:①It’s me or I’m the one—touch or point toone’s nose by raised thumb.②Come here—extending a closed hand,palm up, with only the forefinger movingback and forth.③Shame on you—extending both hands,palms down, with forefingers stretchingout and one forefinger makes severalbrushing movements over the back of theother forefinger.④Hitchhiking—moving several time aclosed hand with an outstretched thumbopinion to the intended direction.(American method)—walking on the same side of theroad and in the same direction as thecar traffic, and extend the thumb ofyour roadside arm toward the front.(European method)⑤Kill oneself—raising one’s closed handto one’s head with the forefinger and the thumb stretching out and the forefinger pointing to the temple.⑥I’m full—an open hand, palm down,raised to ones throat⑦Good luck—crossing one’s forefingerand middle finger.⑧Stamping one’s foot—impatience.⑨Thumbing one’s nose (one thumb on thetip of one’s own nose with other finger s curled and moving together)—defiance and contempt.⑩W agging one’s forefinger (the forefinger of one hand is raised and wagged from side to side while other fingers are lasped)—warning.※more materials will be shown on PPT“Gesture”.Exercise p214(ii) Posture身势语:Posture, the way someone stands, sits, or walks, can send positive or negative nonverbal messages. Posture can signal agreement or disagreement. Appropriate posture is related to a person’s status in society. For example, the manager may stand erect when talking to subordinates, but the subordinates may drop their shoulders when talking to the manager.English speakers’, especially Americans’ postures are more casual than Chinese speakers’: ①sitting on a desk with both feet on another desk. ②Putting one’s feet on the writing table in a crowded office while sitting in an armchair. ③Making big strides while walking. ④Sitting on the grass or on the carpet (but never squatting in public).※In western conversation, the speaker who is standing is superior to the other who is sitting in ranks or status or ages. It is the opposite inChinese conversation. The junior or inferior one should stand and show his/her respect and subordinate to the senior or superior.(iii) Touching behavior: (p 210-212) Differences in touching behavior are highly correlated with culture. People in high contact cultures evaluate “close ”as positive and good, and evaluate “far” as negative and bad. People in low contact cultures evaluate “close ”as negative and bad, and evaluate “far” as positive and good1. handshaking2. embrace3. kiss(iv) artifacts or attireIII.E ye movement (p205-208)Eye contact is an important aspect of body language. One could draw up quite rules about eye contact: to look or not to look, when to look and how long to look, and who not to look at, etc. And these rules vary from culture to culture.When conversing with English speakers, we had better prolong eye contact with them. Look at the speaker directly in the eye while listening, and look away intermittently while speaking.Staring or gaping shows one’s curiosity or surprise in Chinese but impoliteness or embarrassment in English. A prolonged gaze or stare in the United States is considered rude. In other cultures such as Japan, Korea, and Thailand, staring is also considered rude. Inmost cultures, men do not stare at women. In France and Italy, however, men can stare at women in public. In the United States, staring at a person is considered a sign of interest and may even be interpreted as sexually suggestive.IV.Facial expressions:1. Read over the article (p208-210) and explain the different understanding of smiles at a stranger in these countries.Japan: either a sexual maniac or an impolite person.Korea: never talk or smile at strangers. Arab: something wrong with the stranger’s clothes or others.Vietnam: Americans are superficial for they smile too much. Nonverbal language, like a silence, a smile, a glance, has its own meaning.※Laughing: A native English speaker walking along the street suddenly stumble and fell. The Chinese persons who saw this laughed.※Smiling: Both Chinese and English speakers would smile when they meet friends, colleagues, classmates or acquaintances. But Americans tend to smile even to strangers to show friendliness. Even a girl may smile to a male stranger for no reason other than showing friendliness.2. Read case 22 on p216-217. What does laughing serve in the mentioned situation?V.Paralanguage (p201-203)We communicate with more than the words we speak. Effective speakers use vocal qualities to suggest different meanings from exactly the same words, like the manner of speech, intonation.VI.Some Nonverbal Patterns in the Black Culture (p218-221)1.rolling the eyes2.the reluctance to look another persondirectly in the eye3.limp stance4.Black walkVII.Silence in Western Apache Culture1.meeting strangers:2.courting3.children, coming home VIII.Case Analysis Case 20 (p214-215) Case 21 (p215-216) Case 22 (p216-217)。

Nonverbal Communication and Culture跨文化交际 教学PPT课件

Nonverbal Communication and Culture跨文化交际 教学PPT课件

When studying foreign speech, don’t forget about body language.
学习外国语言时,别忘了身体语言。
Something as simple as a smile can display friendliness in one culture, embarrassment in another, impatience in a third. Even silence means different things in different places.
有些动作,简单如一个微笑,可以在第一种文化中表示友好,第二种中表 示尴尬,第三种中表示不耐烦。甚至沉默在不同的地方也有不同的意味。

Gestures 手势
The thumbs-up sign is equivalent to the middle finger in Greece and Sardinia. Tapping your finger to your temple is a gesture to show memory in North America, but suggests insanity in Russia. Even nodding yes or shaking one's head no can be misunderstood abroad. The yes-no gestures are reversed in countries like Bulgaria and Albania. In Turkey, “no” is gestured by nodding the head up and back.
9. We have direct eye contact with someone to let him or her know the channels are open.

Unit_6Nonverbal Communication 跨文化交际 大学教学课件

Unit_6Nonverbal Communication  跨文化交际 大学教学课件
sorrow, or disappointment by laughing or smiling
Facial expression
About smile: America – a sign of happiness or friendly
affirmation Japanese – mask an emotion or avoid
Number 2 is normally used when talking privately about a third person, meaning that person is crazy, often in a joking way.
Number 3 indicates “I have no idea.” / “I don’t know.”
You don’t just “ read ” others’ body language;
You observe, analyze and interpret before you decide the possible meaning!
Sitting or Standing?
In western countries, people who stand are more important than those who sit (unless there is a table between them), because the former could control the latter.
answering a question Korean – rarely do, too much smiling is a sign
of shallowness “The man who smiles a lot is not a real man.” Thailand – “the land of smiles”

《新编跨文化交际英语教程》复习资料U6

《新编跨文化交际英语教程》复习资料U6

Unit 6Culture and Nonverbal CommunicationSome Ideas Related to Nonverbal Communication1. Nonverbal languageWhat is not said is often as important as what is said. Nonverbal communication is communication through means other than language — for example, facial expression, personal space, eye contact, use of time, and conversational silence.(Hall, E.T. The Silent Language, New York: Doubleday, 1959)2. Different expressions of nonverbal languageKinesics: our body languageThe term refers to gestures, facial expressions, eye contact, body positions, body movements, and forms of greeting and their relation to communication — yawning, stretching, and relaxing, staring, walking slumped over, raising a clenched fist, showing a victory sign.The human communication process is more complex than it initially seems. Much, if not most, of our messages in face to face contact are transmitted through paralanguage. These auxiliary communication techniques are highly culture bound. Communication with people from other societies or ethnic groups is fraught with the danger of misunderstanding if their culture and paralanguage is unknown to you or ignored.3. Significance of nonverbal languageIt accounts for much of the meaningwe derive from conversations.Cognitive content.Affective content.It spontaneously reflected the subconscious. Normally we control over our words. But the nonverbal behavior may leak our true feelings.We cannot communicate without it. Even if we choose silence, the nonverbal dimension of our communication is always present. Even if we remove bodily from the scene of interaction, our absence may speak loudly.4. Relationship between verbal and nonverbal languageAccent: to lay emphasis by tone of voice, intonationsReinforce/Complement: to strengthen and supplyContradict: betray the verbal expressionsRegulate: looking behavior, vocal inflections, gestures, general cues of readiness or relaxation all help to signal a person’s conversational intentionsSubstitute: head nods or shakes, hand gestures,facial display and body movementReading IAn Overview of Nonverbal Communication Comprehension questions1. Can you speak each of the following sentences in different ways to mean differently?1) She is my best friend.2) You‟ve done really good job.3) Come here, please.4) That‟s all right.Speaking the same sentence with the stress on different words may mean different things. For instance, if the stress falls on ―she in the first sentence, it means it is SHE, not you or somebody else, that is my best friend. But if the stress falls on ―my‖, it implies that she is MY, not your or some body‘s, best friend.2. Speakers of British English use loudness only when they are angry, speakers of Indian English use it to get the floor, a chance to speak. So when an Indian speaker is trying to get the floor, what would the British speaker think of the Indian and what would the British behave in response?The British speaker may think that the Indian gets angry with him or behaves rudely towards him, so he may complain about the Indian‘s rudeness or even return his rudeness as a response.3. What differences in body language use have you noticed between your Chinese teachers and foreign teachers?There are really some differences between Chinese teachers and foreign teachers in their use of body language. For instance, Chinese teachers in general do not use gestures as much as foreign teachers do, and their facial expressions often seem to be less varied than those of many foreign teachers.4. Do you know any gestures we often use that might be misunderstood by people from other cultures?For example, the way we Chinese motion to others to come over might be misunderstood by people from some Western countries to mean bye-bye.5. How do we Chinese people use eye contact in communication?During a conversation between two Chinese, it seems that the speaker and the hearer would usually look at each other (not necessarily in the eye) from time to time. How much eye-contact there is may depend on the relationship between the speaker and hearer and the situation they find themselves in.6. How will you eye them when you are communicating with people from the United States or people from Japan?While talking with Americans, we should look directly into the eyes of the person with whom we are talking. However; while talking with Japanese, we are not expected to look at them in the eye but at a position around the Adam‘s apple. 7. Do you often smile at others? Why or why not?It depends. For instance, it seems that we Chinese, as well as people of other Eastern Asian countries, do not usually smile at strangers as much as Americans.8. What function(s) may laughter serve in our culture? Does it sometimes cause intercultural misunderstanding?Laughter in our culture may serve various functions. Sometimes, it is used to express amusement or ridicule, and sometimes it is simply used to make one feel less embarrassed.9. Do you often touch others while talking with them? Whom do you touch more than others?We Chinese generally do not often touch others while talking with them unless they are our intimate friends or younger children.10. In small groups or in pairs, demonstrate all the possible ways you can think ofto greet another person. Is touching always part of a greeting?No. Touching is not always part of a greeting in our culture as in some other cultures.11. Will you apologize if you accidentally touch other people in public places? Why or why not?Many people will apologize if they accidentally touch other people in public places since in our culture people who are strangers to each other should not touch. However, whether people will apologize or not depends on the situations. If a person accidentally touches a stranger in a very crowded place, he or she may not apologize for it.Reading IIGender and Nonverbal Communication Comprehension questions1. What may often happen to those who do not conform to their culture‟s accepted gender “script”?There are often severe social penalties for those who act in violation of their culture‘s accepted gender ―script.2. Does touch have any connotation in different situations? Can you give some specific examples?Touch, like physical closeness, may be considered an expression of affection, support, or sexual attraction. For instance, in some cultures, it may be all right for women friends and relatives to walk arm-in-arm, dance together, and hug one another, but if men do so, they may be frowned upon, for it would be considered as having the connotation of being homosexual.3. What will possibly happen to a woman who is appreciably taller than the man?Taller women may attempt to diminish themselves, to slouch and round their shoulders so as to retreat or to occupy as little space as possible.4. Are men and women required to have the same facial expressions? Does smile mean the same things to both men and women?Men and women are not usually required to have the same facial expressions. Smile may mean different things to men and women. For females smile functions as an expression of pleasure, pleasantness, or a desire for approval, while males may resist any nonverbal display of expression to others in order to appear more masculine,because being facially expressive is often seen as a marker of ―femininity.5. Why are the African-American women less deferential than white women and less inclined to smile?African-American women are found to be less deferential than white women and, therefore, less inclined to smile, simply because it is expected of them to be so in their culture.6. In what ways may direct eye contact between individuals be interpreted?Looking directly into another person‘s eyes can connote an aggressive threat, a sexual invitation, or a desire for honest and open communication.7. What was found in a study of nonverbal communication among Hispanic couples?In a study of nonverbal communication among Hispanic couples, it was found that many Puerto Rican wives never looked directly at their husbands.8. How does clothing manifest and promote cultural definitions of masculinity and femininity?Through clothing and make-up, the body is more or less marked, constituted as an appropriate, or, as the case may be, inappropriate body for its cultural requirements. Males and females have to dress themselves appropriately according to their cultural definitions of masculinity and femininity.Case StudyCase 21Sometimes our best intentions can lead to breakdowns in cross-cultural communication. For example, one of the very common manners of touching --- handshaking --- may result in conflict when performed with no consideration of cultural differences. Among middle-class North American men, it is customary to shake hands as a gesture of friendship. When wanting to communicate extra friendliness, a male in the United States may, while shaking hands, grasp with his left hand his friend‘s right arm. However, to people of Middle Eastern countries, the left hand is profane and touching someone with it is highly offensive. Therefore, in Vernon‘s eyes, Kenneth was actually a n extremely offensive message to him.Case 22In Puerto Rican culture, as in some other Latin American and Eastern cultures, it is not right for a child to keep an eye-contact with an adult who is accusing him or her, while in the United States, failing o f meeting other person‘s eye accusing him or her would be taken as a sign of guiltiness. As the principal knew little about this cultural difference in using eye-contact, he decided that the girl must be guilty. Generally speaking, avoiding eye-contact with the other(s) is often considered as an insult in some cultures, but may signify respect for authority and obedience in other cultures. Case 23Just like smile, laughing does not always serve the same function in different cultures. Interestingly, for us Chinese, laughing often has a special function on some tense social occasions. People may laugh to release the tension or embarrassment, to express their concern about you, their intention to put you at ease or to help you comeout of the embarrassment. In this case, the people there were actually wishing to laugh with the American rather than laugh at her. Their laughing seemed to convey a number of messages: don‘t take it so seriously; laugh it off, it‘s nothing; such things can happen to any of us, etc. Unfortunately the American was unaware of this. She thought they were laughing at her, which made her feel more badly and angry, for in her culture laughing on such an occasion would be interpreted as an insulting response, humiliating and negative.Case 24It is obvious that there exists some difference between the British and Germans in their use of touch. The lack of touch that seems to be natural in Britain may be considered strange by Germans.What is required (in this case, shaking hands with each other) in one country could be taken as unnecessary in another.The appropriateness of contact between people varies from country to country. Figures from a study offer some interesting insight into this matter. Pairs of individuals sitting and chatting in college shops in different countries were observed for at least one hour each. The number of times that either one touched the other in that one hour was recorded, as follows: in London, 0; in Florida, 2; in Paris, 10; in Puerto Rico, 180. These figures indicate that touch is used very differently in different cultures.。

Unit 6 Nonverbal Communication

Unit 6   Nonverbal Communication

Cultural Information: Bowing in Japan
Further Reading Ⅰ
Function of Nonverbal Communication ⑴ Repeating ⑵ Complementing ⑶ Substituting ⑷ Regulating ⑸ Contracting
Part Two
Reading Ⅱ Some Nonverbal Patterns in the Black Culture ⑴ How do black people roll their eyes and what message does that usually send to others? ⑵ Why are the black people often relucatant to look another person directly in the eye? ⑶ What does looking another person in the eye mean to white people? ⑷ What stance do young blacks often take when they are being reprinanded? What does that suggest?
Unit 6 Nonverbal Communication
Part One
Contents
1. Warm Up 2. An overview of nonverbal communication
Reading 1
An overview of nonverbal communication ⑴ Tone and Intonation Sarcastic: saying things that mean the opposite of what is said to mock Snappishly: irritably Conspiratorially: in a way that seems to be connected with a secret plan to do something harmful of illegal

《Non-verbal Communication》 讲义

《Non-verbal Communication》 讲义

《Non-verbal Communication》讲义《Nonverbal Communication》讲义在我们的日常生活和人际交往中,沟通是至关重要的。

而大多数人往往会将注意力集中在语言交流上,却忽略了另一种同样强大且具有影响力的沟通方式——非言语沟通(Nonverbal Communication)。

非言语沟通涵盖了各种形式,包括肢体语言、面部表情、眼神交流、姿势、手势、触摸,甚至包括个人的空间利用和服饰打扮等。

肢体语言是我们传递信息的重要手段之一。

例如,一个自信的人通常会挺直腰背,走路步伐坚定;而一个沮丧或缺乏自信的人可能会弯腰驼背,脚步拖沓。

当我们与他人交流时,如果对方不停地交叉双腿或者摆弄手指,这可能暗示着他们的紧张或者不耐烦。

再比如,双臂交叉抱在胸前,有时可能表示防御或拒绝的态度。

面部表情能够传达丰富而细微的情感。

一个真诚的微笑可以瞬间拉近人与人之间的距离,让人感到温暖和受欢迎。

皱起的眉头则可能表示困惑、担忧或不满。

眼睛是心灵的窗户,眼神交流在沟通中起着关键作用。

坚定而直接的眼神通常被视为诚实和自信的表现;而回避眼神接触可能暗示着心虚、不自在或者缺乏兴趣。

姿势也能传递出大量的信息。

一个开放、放松的姿势,比如身体前倾、双手自然摆放,显示出对交流的积极参与和接纳。

相反,蜷缩起来的姿势可能表示退缩和不愿意参与。

手势可以强化我们的言语表达。

在描述某个大小时,用手比划可以让对方更直观地理解。

但需要注意的是,不同的文化中,某些手势可能具有完全不同的含义。

比如,在某些国家,竖起大拇指表示赞赏;而在另一些国家,可能是一种不礼貌的手势。

触摸是一种非常亲密和有力的非言语沟通方式。

轻轻的拍肩可以表示安慰和鼓励;握手的力度和方式也能传达出不同的情感和态度。

然而,触摸的方式和程度必须根据关系的亲疏和文化背景来把握,否则可能会引起不适或误解。

个人的空间利用也在非言语沟通中扮演着角色。

每个人都有自己的“个人空间泡泡”,当他人侵入这个空间时,我们可能会感到不舒服或有压力。

跨文化交际Unit 6(大二英语)

跨文化交际Unit 6(大二英语)
Chinese English-speaking people
Chinese tolerant of crowding waiting patiently

English-speaking people cannot stand it try to avoid
Causes
Chinese Englishspeaking people
I. Space

Space talks. -- Edward Hall When you invade my space, I will… feel troubled get defensive become aggressive retaliate

Proxemics

the study of personal space for the purpose of communication (近体
Culture & Space
Japanese
German
Culture
American French Arab Latin American
Small space
Large space
Space affects human communication in many other ways.

Classroom arrangements of desk and chairs A circular arrangement Sit in rows
M-time P-time


Touch Culture vs. Non-touch Culture
Touch culture
Arabs Southern and Western Europeans

Unit 6 Nonverbal Communication

Unit 6   Nonverbal Communication

8. What functions may laughter serve in our culture? Does it sometimes cause intercultureal misunderstanding? Laughter in culture may serve various functions. Sometimes, it is used to express amusement or ridicule, and sometimes it is simply used to make one feel less embarrassed.
We are not expected to look at them in the eye but at a position around the Adam’s apple.
⑷ Smile and Laugh Maniac: an insane person Placid: calm and peaceful Ephemeral: lasting a very short time
Sometimes we have to use touch to communicate because we have no other means for communication or because other means of communication are considered inappropriate in the situation. In China today, it seems that the younger generation tends to use touch more often than people of older generation, especially in public places.

跨文化chapter6

跨文化chapter6

Chapter 6 Nonverbal Intercultural Communication I.Teaching ObjectivesIn this chapter, the teacher should enable the students to:1. understand nonverbal intercultural communication.2. understand the definition of nonverbal intercultural communication.3. describe the functions of nonverbal intercultural communication.4. summarize the categories of nonverbal intercultural communication.II Contents1. Keywords(1) Nonverbal communication: It refers to the messages sent without using words. (非言语交际:不运用言语语言传递信息被称为非言语交际。

)(2) Proxemics: It refers to the study of spatial relations.(时空行为:时空行为对空间关系的研究。

)(3) Kinesics: It refers to gestures, facial expressions, eye contact, body positions, body movement,and forms of greeting and their relation to communication.(身势语行为:身势语(也称体态语),指手势、面目表情、眼神交流、身体姿势、肢体运动和问候方式以及和他们与交际的关系。

跨文化交际英文NonverbalCommunication ppt课件

跨文化交际英文NonverbalCommunication ppt课件

interested Do not believe
Turn toward the person you are talking to.
Roll your eyes and turn your head away.
I. Understanding Nonverbal Communication
NVC involves all those nonverbal stimuli in a communication setting that are generated by both the source and his / her use of the environment and that have potential message value for the source or receiver. (Samovar, 2000: 149)
Unit 5
Nonverbal Communication (I)
In today’s class, we will…
understand what nonverbal communication is
know the function nonverbal communication serves
“Slow down, relax or wait a second.”
in the US- “You did something bad; shame on you.”
Comparison
Meaning
No, don’t do that.
I don’t know
Gesture in the USA
Gesture in China
Moving the index Moving the hand finger from side to from sigging one’s

Unit跨文化交际

Unit跨文化交际

Unit 6Culture and Nonverbal CommunicationThose who know do not talk. Those who talk do not know.---Lao ZiThere’s language in her eye, her cheek, her lip, Nay, her foot speaks”---William Shakespeare, Troilus and CressidaSpeech is silver; silence is golden.---English proverbACTIONS SPEAKS LOUDER THAN WORDS!!1. An Overview of Nonverbal Communication (p.191-199)We communicate with more than the words we speak.Psychologist Albert Mehrabian has come up with the following formula:Total communication = 7% verbal + 38% oral + 55% facial.Studies show that over half of your message is carried through nonverbal elements:Your appearanceYour body languageThe tone andthe pace of your voice.In face-to-face communication 65% of the information is communicated through nonverbal means (Samovar, 1981; Ross, 1974; Ray L. Birdwhistel, 1970)Support 1: Charlie Chaplin swept the world with his silent films. (Modern Times)Support 2: Robinson Crusoe “talked” with Friday without knowing his servant’s language.In the communication of attitudes, 93% of the message is transmitted by the tone of the voice and facial expressions, whereas only 7% of the speaker’s attitude w as transmitted by words (Levine, 1981, Mehranbian, 1968)Support: Lovers express emotions with sparkling eyes and blushing faces or touching, hugging and kissing.Words are too pale for them!The quality of a voice can communicate as much as the words. The same words can be tender, mocking, sarcastic or angry, depending on how they are said. e.g. Steven!; Steven?; Steven. (more p.191-192)When you speak, you communicate. When you don’t speak, you may still be communicating.A person who truly knows two languages uses both body languages too.A good example of this is New York's famous mayor, Fiorello La Guardia (p193), who communicated in English, Italian and Yiddish.When films of his speeches are run without sound, it's not too difficult to tell from his gestures the language being spoken.Class observationIn class, how can the teacher identify the concentrated students?They may show an interested look, wear a smile, make some notes or keep their eyes on the teacher.On the other hand, how can the teacher know the students are not interested in her class? They may consciously or unconsciously twist the body, bury the head, avoid the teacher’s eyes, wear a blank expression, knit the eyebrows or bite the pen.2. What is nonverbal communication?Nonverbal communication involves all nonverbal stimuli in a communication setting that are generated by both the source (speaker) and his or her use of the environment and that have potential message value for the source or receiver (listener). --- (Larry A. Samovar, 1998)In other words, it is communication without words.2. What is nonverbal communication?It refers to communication through a whole variety of different types of signal come into play, including:the way we move,the gestures we employ,the posture we adopt,the facial expression we wear,the direction of our gaze,to the extent to which we touchand the distance we stand from each other.ClassificationBody language/Kinesics(体态语/身势语):posture, head movement, facial expressions, eye behavior, gestures, handshaking, arm movement, leg movement, kiss, hug, touch etc.Paralanguage( 副语言): sound, pitch, tempo of speech, tone, volume, pause, silence, turn-taking etc.ClassificationObject language ( 客体语、物体语) :clothing, personal artifacts (adornment, jewelry, perfume, personal gear etc.) , hair, furniture,vehicle etc.Environmental language(环境语):time language/chronemics , spatial language/ proxemics (interpersonal distance), space, seating, territoriality, color, light, signs and symbols, architecture etc.Body language/KinesicsThe study of how movement communicates is called Kinesics.Kinesic behavior refers to communication through body movements like posture, head movement, facial expressions, eye behavior, gestures, handshaking, arm movement, leg movement etc.Posture---bowPosture and sitting habits offer insight into a culture’s deep structure.In many Asian cultures, the bow is much more than a greeting. It signifies that culture’s concern with status and rank.In Japan, for example, low posture is an indicator of respect. Although it appears simple to the outsider, the bowing ritual is actually rather complicated.---Bow in JapanThe person who occupies the lower station begins the bow, and his or her bow must be deeper than the other person’s.The superior, on the other hand, determines when the bowing is to end.When the participants are of equal rank, they begin the bow in the same manner and end at the same time.---Wai in ThailandThe Thai people use a similar movement called the wai.The wai movement---which is made by pressing both hands close together in front of one’s body, with the fingertips reaching to about neck level---is used to show respect.The lower the head comes to the hands, the more respect is shown.---Crossing legs (1)The manner in which we sit also can communicate a message.In U.S.: normal to cross legs while seated; women cross at the angle while men cross with angle on the knee;Middle East: crossing the leg with angle on the knee is inappropriate;---Crossing legs (2)In Ghana and in Turkey, sitting with one’s legs crossed is extremely offensive;People in Thailand believe that because the bottoms of the feet are the lowest part of the body, they should never be pointed in the direction of another person; In fact, for the Thai, the feet take on so much significance that people avoid stomping with them.---SlouchingIn US, where being casual and friendly is valued, people often fall into chairs or slouch when they stand.In many countries, such as Germany and Sweden, where lifestyles tend to be more formal, slouching is considered a sign of rudeness and poor manners.---Feet on deskIn U.S. and Britain: lean back in the chair and put feet on the desk to convey a relaxed andinformal attitude.Middle East, Swiss and Germany: putting feet on the desk is rude.---Hands in pocketEverywhere in Europe, it is rude to talk with your hands in pocket. It’s something only a guilty child would do.In Turkey, putting one’s hands in one’s pockets is a sign of disrespect.In Germany, “it is impolite to shake someone's hand with your other hand in your pocket. This is seen as a sign of disrespect”In China & Japan, it’s rude to stand with hands thrust into the pocket.---Hands on hipsIn Mexico, it signals hostility.In Malaysia, it shows anger.In U.S., it means impatience.In Argentina, it indicates a challenge.Gestures (p204, p214)Gestures are an important component of non-verbal communication.This is mainly a matter of how we use our hands to convey a message.The language of the hands differs from country to country and a gesture which means one thing in one country may well mean something quite different to those living in another.Let’s look at the examples of how gestures communicate.GesturesThousands of cross-cultural examples prove that messages and meanings shift from culture to culture.An Arabic specialist once cataloged 247 separate gestures that Arabs use while speaking.And in a large study involving forty different cultures, Morris and his associates isolated twenty common hand gestures that had a different meaning in each culture.The ring gesture/OK signIn US &UK, it means OK. It’s great. Everything is fine and going well;In Japan and Korea, it means money;In France, it means zero or worthless;In Russia, it means zero/rudeness;In Brazil, Turkey, Venezuela, it means insult/vulgar;In Tunisia “I’ll kill you.”In Malta, it is an invitation to have a homosexual sex.Among Arabs this gesture is usually accompanied by a baring of teeth, and together they signify extreme hostility.In Mexico and Germany, it has a vulgar connotation.In Argentina, one twists an imaginary mustache to signify that everything is okay.The single finger beckon signIn U.S. & Britain: it simply means “come here” . (just waiving the index finger)In Yugoslavia & Malaysia: it is only used for beckoning animals.In Philippines: it is used for beckoning dogs and it’s considered very rude.In Indonesia & Australia: it is used for beckoning prostitutes. i.e. ladies for the night.In Singapore & Japan: it is a sign for death.Most often than not, in the U.S., when a person wants to signal a friend to come, he or she makes the gesture with one hand, palm up, fingers more or less together and moving toward his or her body.Koreans express this same idea by cupping “the hand with the palm down and drawing the fingers toward the palm.” When seeing this gesture, many Americans think the other person is waving good-bye. (palm not facing people, it is for beckoning the dog in Korea)In China, beckoning gesture: the hand is extended towards the person, palm open and facing down, with all fingers crooked in a beckoning motion.In the Middle East, the beckoning gesture is made by waving the hand with the palm down.In Portugal, it is made by waving the hand with the palm up.In Tonga, it is made by downward waving of the arm.In parts of Burma(缅甸), the summoning gesture is made palm down, with the fingers moving as though playing the piano.Filipinos often summon someone with a quick downward nod of the head.In Germany & much of Scandinavia, a beckoning motion is made by tossing the head back.For many Arabs, nonverbally asking someone to “come here” is performed by holding the right hand out, palm upward, and opening and closing the hand.The thumb-up signIn Britain: OK, good, great, well done; also used as a sign for hitch-hiking.To Chinese: excellent, number one.To Japanese: boss, father, husband.To Persian: discontent.To people in the Middle East: obscene gesture.In Greece it is an insult.In France, it means to show approval.In Afghanistan, Iran, Greece and most part of Italy: get out.Yet, to show approval, it is by raising one’s eyebrows in Tonga,by tilting one’s head in France,and by having two thumbs up in Kenya.The thumb-down signTo most Asian countries: Bad, dislikeU.S. & Canada: DisapprovalIn U.S. also for hitch-hikingGreece: a rude signThe ear-tug signIn Spain it means someone is a sponger, i.e. using other people’s money and never spending his own.In Greece it is a warning .In Italy it is used to call someone a homosexual.In Portugal it is used to express something wonderful.In Scotland it shows somebody doubts what you are saying.In Malta, it says someone is a sneak.The eyelid-pull signPulling down the lower lid of your eye with one finger is usually to indicate alertness.In France, England and Greece, it means: you can’t full me.In Spain and Italy, it means that you should be alert.In South America, it means he finds a woman very attractive.The V-signpalm to observer (palm upward):the number 2;Victory, peace or friend (around the world by peace and counter-culture groups)a gesture used in photographs (by many others, especially in Japan)In Greece: hold up the palm to so meone’s face means insult.palm to yourself(palm inward):the number 2offensive gesture, meaning insult, is often compared to the offensive gesture known as "the finger". (This usage is restricted largely to Australia, Ireland, New Zealand, South Africa, and the UK)is equivalent to “the finger” (in countries where Spanish, Portuguese, or French are spoken, and especially in Spain, Portugal, Brazil, France, and also Italy, Poland, and countries under the influence of Russian culture, such as Russia, Belarus, and Ukraine, but the majority of young people in these countries use the finger as an insult.the finger (the middle finger)In U.S. & most of Europe: a highly offensive gesture.In Western culture, the finger (as in “giving someone the finger”or “the bird” or “flipping someone off”) is an obscene hand gesture.It communicates moderate to extreme contempt, and is roughly equivalent in meaning to "fuck off", "fuck you", "shove it up your ass", "up yours" or "go fuck yourself."The cross-fingers/good luck signIn Italy, it means: “insulting”In Arab world, it means: “wait” or “slowlyIn Vietnam, it’s very rude as this gesture symbolize part of the female body.Anglo-American culture: to wish someone good luck.Germans wish others good luck by making two fists with thumbs inside and pounding them on an imaginary table.To wish some one good luck in Portugal, one would place the thumb between the index and third fingers.Moutza in Greece(all five digits with the palm facing forward)In Greece where the five fingers are spread wide and the palm is pushed towards the recipient: obscene gesture meaning "you have five fathers", thus calling someone a bastard私生子. While originally referring to the custom of punishing criminals by tying them to the backs of donkeys, this gesture has more recently take on a sexual connotation. The Moutza has many variations.The vertical horn gesture/Satanic salute/two-fingered saluteA positive connotation associated with the University of Texas Longhorn Football Team.In Norway: a salute to Satan. According to CBC (Canadian Broadcasting Corporation 加拿大广播公司) news, Norwegians were shocked by a gesture made by President Bush and his family during the inauguration.In Italy, Brazil, Spain, Portugal, Colombia: an insulting connotation, meaning one’s wife is cheating on him;Venezuela, good luck;U.S. subculture: devil’s horn;In China, means number 6.Clasped-hands-over-the-head gestureused by Former Soviet Premier Khrushchev when visiting the US in the 1960s.---for Russians is a sign of international brotherhood;---for Americans it is an arrogant gestures usually used by prize-fighters after defeating an opponent.Left-handers---be carefulThe left hand is not used for eating, (even if you are left-handed) this is considered offensive and unclean in Middle East, India, Sri Lanka, Africa, Bangladesh because left hand is for toilet functions.Mannerly in India to break your bread only with your right hand (sometimes difficult fornon-Indians) .PointingIn the U.S. by extending the index finger;Germany with little finger;Japanese with entire hand (in fact most Asians consider pointing with index finger to be rude)In Mongolia, by pointing with the lips.In India, by pointing with the chins.In Guinea-Bissau几内亚比绍共和国, by pointing with the tongue.CountingThumb = 1 in Germany, 5 in Japan, middle finger for 1 in Indonesia.Chinese 8 gesture means 2 in Japan.Chinese 9 gesture means pick-pocket in Japan.Head movementsHead movements denoting acceptance and rejection take opposite forms in Thailand and the U.S.Greeks express “yes” with a nod similar to the one used in the U.S. ,but when communicating “no”, they jerk their he ads back and raise their faces. Lifting one or both hands up to the shoulders strongly emphasizes the “no”.To Nepalese, Sri Lankans, some Indians and some Eskimos, nodding the head means not “yes”, but “no”.The Indians have a habit of shaking their heads slightly when they talk to somebody. It doesn't mean "No", but "Yes".Facial Expressions (p194-199)In a very real sense, when it comes to using our faces, we are all actors because we all wear a variety of masks. To quote the poet T.S. Eliot, we “put on a face to meet the faces that we meet.”Cultural norms often dictate how, when, and to whom facial expressions are displayed.In many Mediterranean cultures, people exaggerate signs of grief or sadness. It is not uncommon in this region of the world to see men crying in public.Yet in the U.S., white males suppress the desire to show these emotions.Japanese men even go so far as to hide expressions of anger, sorrow, or disgust by laughing or smiling. In one study, Japanese and American subjects revealed the same facial expressions when viewing a stress-inducing film while they were alone. However, when viewing the film in the presence of others, the Japanese manifested only neutral facial expressions.The Chinese also do not readily show emotion for reasons that are rooted deeply in their culture---the Chinese concept of saving face being one of the most important. For the Chinese, displaying too much emotion violates face-saving norms by disrupting harmony and causing conflict.The smile is yet another emotional display that is rooted in one’s culture.In Korean culture, too much smiling is often perceived as the sign of a shallow person. Dressers notes that this “lack of smiling by Koreans has often been misinterpreted as a sign of hostility”. Thais, on the other hand, smile much of the time. In fact, Thailand has been called the “ Land ofSmiles.”Eye ContactEye contact is an important aspect of body language. One could draw up quite rules about eye contact: to look or not to look, when to look and how long to look, who to look at and who not to look at, etc. And these rules vary from culture to culture.Cultural Differences in Eye BehaviorIn English speaking world/Western cultures — see direct eye to eye contact as positive (advise children to look a person in the eyes) , if you fail to meet other people’s gaze, you can be interpreted as being dece ptive, weak, bored, or angry. ( Don’t trust anyone who don’t look you in the eye.)But within USA, African-Americans use more eye contact when talking and less when listening.A prolonged gaze is often seen as a sign of sexual interest.Arabic cultures make prolonged eye-contact— believe it shows interest and helps them understand truthfulness of the other person. (A person who doesn’t reciprocat e is seen as untrustworthy).Japan, Africa, Latin American, Caribbean avoid eye contact to show respect.Respect and attention is shown by looking away from the speakers in Latin America.Answer questions 5 &6 on p196.Touch (p.198-)Touch is culturally determined and each culture has a clear concept of what parts of the body one may not touch.In Western culture, handshake is common (even for strangers), hugs, kisses for those of opposite gender or of family (usually) on an increasingly more intimate basis.U.S.— Note differences between African-Americans and Anglos in U.S. Most African Americans touch on greeting but are annoyed if touched on the head (good boy, good girl overtones). Islamic and Hindu: typically don’t touch with the left hand. To do so is a social insult.Islamic cultures generally don’t approve of any touching between genders (even hand shakes). But consider such touching (including hand holding, hugs) between same-sex to be appropriate.Many Asians don’t touch the head, especially in Thailand (Head houses the soul and a touch puts it in jeopardy).Paralanguage (p.223-224)Paralanguage refers to how something is said rather than the content.Most classifications divide paralanguage into three kinds of vocalizations:(1) vocal characterizers (laughing, crying, yelling, moaning, whining, belching, yawning);(2) vocal qualifiers (volume, pitch, rhythm, tempo, resonance, tone);(3) vocal segregates (“un-huh,” “shh,” “uh,” “oooh,” “mmmh,” “humm”).For Israelis, increased volume reflects strong beliefs toward the issue under discussion.The Germans conduct their business with a “commanding tone that projects authority andself-confident.For Thai people, “a loud voice is perceived as being impolite.”In Japan, raising one’s voice often implies a lack of self-control. For them, a gentle and soft voice reflects good manners and helps maintain social harmony---two important values in Japanese culture.When interacting with Americans, people from cultures that speak softly often believe that Americans are angry or upset because of their relatively loud speech.Silence p.225-226Silence is a powerful communicator. It can communicate–Agreement.–Disagreement.–Confusion.–Respect.–Sadness.–Thoughtfulness, or any number of meanings.“Silence in Asia has commonly been entirely acceptable whereas in the West silence has generally been considered socially disagreeable.” – Oliver(1971)Examples---p.225-226Object LanguageObject language refers to communication through material artifacts, e.g. office design, furniture, clothing ,cars, flowers, tie, knife and fork etc.Furniture arrangement within the home communicates something about the culture.For example, people from France, Italy, and Mexico who visit the U.S. are often surprised to see that the furniture in the living room is pointed toward the television set. For them, conversation is important, and facing chairs toward a television screen stifles conversation. In their countries, furniture is positioned to encourage interaction.The Battle of the Ties:Romney’s Red VS Obama’s Blu e(posted on October 4,2012/blog/the-battle-of-the-ties-romneys-red-vs-obamas-blue/. ) Fashion in Politics:Obama “Out-Styles” Romney 4:2“Dress for Success” should have been on both candidates mind while getting dressed for las t night’s first Presidential debate.Overall both did a good job, but a closer look does indeed show some minor differences. After looking at how their suits fitted, what tie they chose to wear, how the ties were tied, how the shirt cut complemented the rest of the outfit, as well as a few other key points, I give the slight edge to President Obama – winning 4:2 over his opponent Governor Romney.In other words: Obama was the better dressed of the two.Hair Cut: Point Goes to RomneyObama showed up in his usually short buzz-cut while Romney impressed with his well manicured coif. Without doubt, Romney’s more “high maintenance” hair took at least 20 minutes to style –time that was, at least from my point of view, well spent.The Suit: Obama Takes This OneBoth men wore the classic charcoal gray, American cut suit (2 button, notch lapels, double vented, and pleated pants).While both men wore pants that were slightly too long, it was Obama’s suit that fit a b it better around the shoulders.It was a close call, but point goes to Obama.The Tie: Romney’s Red “Power Tie” Takes itConsistent with their parties colors, Obama wore a royal blue tie while Romney decided to dress up with a bold red striped piece.While I personally prefer the color and fine textu re of Obama’s tie, Romney did a better job choosing a bolder and more attention-grabbing color. Romney’s red “power tie” exudes confidence without being overly flashy. The stripes on the tie also added a more “business professional” look that is consistent with Romney’s persona. While Romney’s red tie was bold and attention grabbing it did not distract from his face. The clear winner here: Governor Mitt Romne.The Tie Knot: Obama Takes itObama tied his royal blue tie with a perfectly dimpled Four in Hand while Romney tied a slightly sloppy half Windsor.The shape of Obama’s tie knot perfectly complemented the collar style and the dimple gave the tie a nice textured look and better drape. Romney’s knot on the other hand appeared a bit sloppy. The knot was a tad too large for the collar, and the lack of the dimple certainly was an eyesore for every tie aficionado. Thus, the clear winner here is President Obama.The Dress Shirt: Points to ObamaIt should come to no surprise that both men wore the classic white dress shirt featuring classic medium spread collars and traditional barrel cuffs.While both shirts initially looks the same, a closer look shows Romney’s shirt having shorter collar points. While shorter collar points are more modern, it is a style that requires to be worn with the right suit and tie: a slim fit narrow lapeled suit and slightly narrower necktie – something Romney failed to do. Thus, points to Obama.Accessories: Romney Wins HereAs already seen on the campaign trail, both men keep accessories at a bare minimum. Neither man wears cufflinks, tie bars, or pocket squares (something JFK would have done), but instead opted for a simple and sleep look of wedding ring, wrist watch, and American flag pin.Because Romney chose a slightly larger and more visible flag pin, he deserves to win this point.Accessories: Obama Takes This One(Democratic Fashion: Obama vs. Biden)Unfortunately, politicians tend to dress in a somewhat boring fashion these days. Gone are the days when the president (think JFK) dressed in 3-piece suit, decorated with an elegant white pocket square and paired with a dapper skinny tie and matching tie bar.Instead outfits are conservative and, what some m ay call, even boring. Obama’s and Biden’s outfits are the perfect example. Both keep their accessories at an absolute minimum: No cufflinks, no tie bars, no pocket square, and Joe Biden doesn’t even appear to be wearing a wristwatch. The simple fact that Obama wore a sleek black leather band wrist watch gives him the lead when it comes to accessorizing.Object LanguageIn Germany, where privacy is stressed, office furniture is spread throughout the office.In Japan, where group participation is encouraged, many desks are arranged hierarchically in the center of a large, common room absent of walls or partitions.The supervisors and managers are positioned nearest the windows. This organization encourages the exchanges of information, facilitates multitask accomplishments, and promotes the Confucian concept of learning through silent observation.CLOTHINGSClothing can reflect subgroup identity.•Example:–US Army Combat Uniform(ACU)美国陆军作战服–Traditional clothing of Gambia and the minority groups in ChinaSmellUSA — fear of offensive natural smells (billion dollar industry to mask objectionable odors with what is perceived to be pleasant ) — again connected with “attractiveness” concept.Many other cultures consider natural body odors as normal (Arabic).Asian cultures (Filipino, Malay, Indonesian, Thai, Indian) stress frequent bathing — and often criticize USA of not bathing often enough!Environmental Language“Time talks. It speaks more plainly than words. The message it conveys comes through loud and clear.” (E. T. Hall)The study of how people use, structure, interpret and understand the passage of time is called chronemics.Space--differences in comfortable distance between people. “Space talks.” (E. T. Hall) Proxemics deals with how space influences the communication process.Cultures differ substantially in their use of perso nal space“ – Edward Hall(1959).Low-context cultures -- place relatively less emphasis on nonverbal cues; prefer much less sensory involvement, standing farther apart and touching lessHigh-context cultures -- place relatively more emphasis on nonverbal cues; preferring to stand close, touch, and experience a close sensory involvementChronemics–the study of our use of time.–ancient cultures have established their own system in measuring time which differs from one to another.–Example :•Muslims use moon-based calendar system–The usage of time varies from culture to culture.•Example :–Arabs engage in up to half an hour of informalconversation before turning to business.ExerciseMatching TaskThink over the following and make a proper match between cultures and gestures or the meanings they convey. (p.200)。

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• In many cultures averting the eyes is a sign of humility and respect. For Americans looking down or away from the speaker means that the person is ignoring or rejecting what the speaker is saying. This has caused many misunderstandings in relationships between American teachers and Asian students in schools.
Unit Six
Nonverbal communication
Learning objectives :
Warm-up Activities
Vide-watching and discussion
Watch the video clip Lie to Me and discuss how Dr. Lightman identify whether the person is lying.
The gesture in Number 12 means “Slow down, relax or wait a second.”
中国(杀头);英国(吃饱了)
Thumb a ride.
I can’t hear.
Posture
A man and a woman met on the train platform. Will the woman accept the man’s greeting friendly?
Smile and Laughter (P.196-197)
Americans: Japanese: African:
Gestures
Do you know what the following gestures means?
Number 1 is used together with the verbal message “Let’s keep our fingers crossed” in the United States, England, and Sweden to mean that the person is hoping for good luck. But in Greece and Turkey it means the breaking of a friendship, and in parts of Italy it means “O.K.”.
Bowing in Japan
“bowing contest”
Bend slightly to one’s right
Becoming automatic movement, e.g. bow when making phone call
In Japan, mutual bowing is largely determined by rank.
During World War II, a German Nazi detected an American spy by his sitting posture.
People in the Arab culture and (and in Thailand) believed that the sole is the lowest part of the body, and should never be pointed in the direction of another person.
• In the Untied States high status and socially confident individuals have more eye contact than do submissive or anxious persons. For Americans the speaker who uses more eye contact seems more relaxed, more informal, and yet more authoritative. Teachers and lecturers receive special instructions of meeting one person’s eyes, resting there for a moment and then moving their gaze to another person in another part of the audience. In this way the audience feels that the speaker is speaking directly to each individual.
sorrow, or disappointment by laughing or smiling
Facial expression
About smile: America – a sign of happiness or friendly
affirmation Japanese – mask an a bit suspicious / odd here.”
“Come here.”
Number 9 is widely used in the US to mean “Great, perfect, acceptable, O. K.” But is Belgium and France, it means “zero”; in Turkey, Brazil, Greece, and Malta, it has an obscene meaning; and in Tunisia, it is used as a threat.
You don’t just “ read ” others’ body language;
You observe, analyze and interpret before you decide the possible meaning!
Sitting or Standing?
In western countries, people who stand are more important than those who sit (unless there is a table between them), because the former could control the latter.
The gesture in Picture 4 means that “I can’t / didn’t hear you.”
Number 5 means “That’s enough. It’s all over for me.”
In Picture 6 the “thumbs down” sign indicates “rejection” or “refusal”, “defeat” or “no good” or “bad news” to Americans.
Look at the following pictures, try to tell who is…
1. The most kind-hearted?
2. The most artistic?
3. The most smart?
Facial expression
About crying: Mediterranean men– often cry in public American men– suppress Japanese men – hide expressions of anger,
Eye Contact (P.194)
In the United States, In an elevator, ______ In a crowded bus, _________ If you look someone for some 10 seconds,
__________
Facial expression
Number 10 is used in Italy to say “Hello.” For Indonesians, Malaysians, and some speakers of Arabic, it signals “Come here.”
Number 11 means “Oh, I forgot.” or an expression of surprise.
In the United States, the U.S. slouch and the feet-on-the-furniture manner is considered as a way to express _________
(P211)
In Peru, ________________ In Syria, _______________ In Ghana and Turkey, ______ In Thailand, _______________ (page 211)
In many countries, such as Germany, Sweden and China, where lifestyle tend to be more formal, slouching is considered a sign of rudeness and poor manners.
answering a question Korean – rarely do, too much smiling is a sign
of shallowness “The man who smiles a lot is not a real man.” Thailand – “the land of smiles”
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