订单处理与信息系统

CR (2004) Prentice Hall, Inc.
编辑ppt
5-3
订单周期的重要性
缩I短m周po期rt时an间c作e 为of市th场e营or销de和r销cy售c工le具
监控– 订Stoho货ol r周t c期yc能le提tim高e企u业se效d 率as a marketing and sales
客C户us服to务me目r 标
• 存Sto储rag基e 础fun知dam识entals • 存Sto储rag决e d策ecisions
se产rv品ice goals • T物hee流pprro服oddu务ucct t
• Logistics service
订•单O管rd .理pr和oc.信& i息nfo系. sy统s.
开••具TB账rilalinn单sgc rip tio n
订单O rd状e r况S 报ta tu告s R e p o rtin g 订单• 跟T ra踪c in g a n d tra c k in g 与客• 户C o就m m订u n单ic履a tin行g 情w ith况进 行交流cs utasttuosm e r o n o rd e r
• Ord. pProc.. & info. sys..
Transport Strategy • Transport fundamentals • Transport decisions
Location Strategy • Location decisions • The network planning process
order inform ation
订单录入
核准O ••r查 确dSAe库 性tcorccE存 审ukrna查ctcrhyye
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保•留B订a c单k o/r取d e消rin订g /货
转录o rd e r c a n c e lin g
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5-1
产品计划三角形 Product in the Planning Triangle
Invent库ory存S战tra略tegy • For预eca测sting
• In库ven存tor决y d策ecisions
• Purchasing and supply
采s购ch和edu供lin应g d时eci间sio决ns 策
准编辑备p运pt 输单据
5-5
5.1订单管理
订单管理是从公司收到订单的时间到仓库被通知装运 货物的期间发生的一系列活动。
Order planning-connected to sales forecasting 销售预测的订单计划
Order transmittal
订单传送
Order processing 订单处理
高效– 消Mo费n者ito响rin应g （theECorRd）er、cy快cl速e c响an应in（cQreRas）e firm efficiency
通过– 大Ef卖fic场ien在t C食o品ns行um业e应r R用esponse (ECR)/Quick Response (QR)
POS数•据Us用ed于in触gr发oc订ery单industry and by mass merchandisers 更加有••序PK，OeySe产dda品totam定uos期reed流otrod动terirg，lyg,e较rer go少urdla的errf库low存o量f product, smaller
Tra运nsp输or战t S略trategy • T运ran输sp基ort础fun知da识mentals
• Transport decisions
运输决策
PLAN计NI划NG ORGA组NI织ZING CONTROL控LI制NG
Loca选tio址n S战tr略ategy • Loc选atio址n d决ec策isions • The网ne络two规rk划pla流nn程ing process
Order picking and assembly
inventory
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5-4
订单处理过程中的关键要素
销So ra售dleesr 订单
订单准备：要 O求服•rdRpe购务reroqdP买uureec产stptsian品orgar t和io n
s e rv ic e s
O订rd单e r 传T ra输n s m itta l 传• T送ra n订s f单e rr信in g息
• Inventory decisions
• Purchasing and supply
scheduling decisions
Customer
• Storage fundamentals service goals
• Storage decisions
• The product
Βιβλιοθήκη Baidu
• Logistics service
订单处理与信息系统
Order Processing and Information Systems
在物流领域，顶尖高手和平庸之辈的差距往往就在 于企业物流信息技术的能力。
Dale S. Rogers Richard L. Dawe
Patrick Guerra
Chapter 5
CR (2004) Prentice Hall, Inc.
编辑ppt
5-2
CR (2004) Prentice Hall, Inc.
Order Processing and Information Systems in Planning Triangle
PLANNING ORGANIZING CONTROLLING
Inventory Strategy
• Forecasting
CR (2004) Prentice Hall, Inc.
订O r单d e履r F行illin g
直•接P r提o d 货u c t、re生trie产v a或l, p采ro d购u c tio n , o r p u rc h a s e 包••装PS ac代hc ke运idnug货lifnog物r fsohripdme leivnetry 决•定S h配ip p送in 时g d间o c u m e n t p re p a ra tio n