过程关系图及KPI考核指标
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顾客试验报告、顾客通知、顾客评审报告
Customer inspection report, customer notice, customer review report
产品部
Product Department
相关部门
Related departments
第五章质量体系过程目标监视和测量表(3)
主过程
Nonconformance review list
返工返修、报废、让步、优先减少计划
配合部门
Supporting
产品实现过程
Product realization process
采购过程
Purchasing process
物料采购
Material purchasing
图纸、标准、顾客特殊要求、体系要求、过程要求、价格通知单、样品认可要求、即时供货要求
Print, spec, customer special requirement, system requirement, process requirement, price notice, sample approval requirement, on-time delivery requirement
过程能力测定
Process capability measurement
生产分厂
Manufacturing Workshop
工程/质控
Engineering/ QC
产品质量控制过程
Product quality control process
不合格品控制
Nonconformance control
不合格品评审单
航空零件客服部
Aerospace Commodity Unit
产品目录定期更新
Update product catalyst periodically
第五章质量体系过程目标监视和测量表(2)程
Master Process
子过程
Sub-process
小过程
Minor Process
输入
Input
输出
Output
交付能力评价
Delivery ability evaluation
采购部门
Purchasing Dept
产品部
Product Department
质控部
QC Department
物料部
Material Department
工程技术部
Engineering Dept
生产分厂
Manufacturing Workshop
Master Process
子过程
Sub-process
小过程
Minor Process
输入
Input
输出
Output
责任部门
Responsible Department
监视和测量目标
Monitor and measuring target
频次
Frequency
参考文件
Reference
负责部门
Responsible
质控部
QC Department
工程技术部
Engineering Dept
采购产品清单、采购/外协件要货通知单、采购物料（零件）要货计划、包装用品采购计划
Purchase product list, purchased/ subcontracted part delivery notice, purchase material (part) delivery plan, packaging material purchase plan
Product realization process
制造过程
Manufacturing process
生产计划
Manufacturing plan
返工/返修单、业务联系单、发货计划、滚动要货计划
Rework/ repair order, operation contact order, shipping plan, rollover delivery plan
项目流程计划、立项申请书、工作令
Project process flow plan, project request, work directions
项目阶段评审表、项目按时完成统计表
Project stage review list, project on-time completion list
应急情况通知单、生产联系单、生产作业计划、采购作业计划
Emergency notice, production contact order, production plan, purchase plan
生产分厂
Manufacturing Workshop
采购部门
Purchasing Center
物料部
HRDept
设备资源
Equipmentresources
技改计划
Technical improvement plan
修理计划
Repair plan
计划审批
Plan approval
设备部
Equipment Department
相关部门
Related departments
产品管理
Product management
采购主合同、技术协议、质量协议、采购产品（材料）清单、样品认可报告
Contract, technical agreement, quality agreement, purchase list, sample approval report
采购部门
Purchasing Dept
产品部
Product Department
Quality target completion status, new product, quality performance reporting, marking status, operational plan
管理评审报告、改进和提高措施
Management review report, improving and enhancing actions
Implementation list
客服部
Business Department
相关部门
Related departments
产品策划过程
Product planning process
项目管理、质量计划、产品和过程（或FAI）批准、开发变更
Project management, quality planning, product and process (or FAI) approval, development change
产品部
Product Department
相关部门
Related departments
合同评审
Contract review
常规合同、特殊合同评审申请、发货审批表
Regular contract, special contract review request, shipping request
执行表
每季度
Quarterly
每月
Monthly
项目流程计划、顾客要货通知单或订单、顾客评审通知、顾客代表通知
Project process flow plan, customer shipping notice or order, customer review notice, customer representative notice
Material Department
生产计划执行率=实际完成数/计划完成数
Production planning execution= actual finished parts / planned finished parts
每月
Monthly
过程控制
Process control
控制计划
Control plan
管理者代表
Management Representative
各部门
Related departments
资源管理
Resources supply
人力资源
Human resources
人力资源计划
Human resources ces allocation
人力资源部
产品部
Product Department
相关部门
Related departments
样品交货计划执行率
Performance of sample on-time delivery
工装/工艺开发计划执行率
Performance of tooling/process development plan
市场预测、董事会要求、同行竞争对手分析、公司级数据、中长期规划
Marketing foresee, BOD requirement, competitors analysis, company-level data and medium-and-long-term planning
企业战略计划、运营结果分析
第五章质量体系过程目标监视和测量表(一) ter Process
子过程
Sub-process
小过程
Minor Process
输入
Input
输出
Output
责任部门
Responsible Department
监视和测量目标
Monitor and measuring target
频次
Frequency
参考文件
Enterprisestrategy plan, operational output analysis
总经理
General Manager
各部门
Related departments
管理职责
Management responsibility
管理评审
Management review
质量目标完成情况、新产品、质量情况报告、市场情况、业务计划
小过程
Minor Process
输入
Input
输出
Output
责任部门
Responsible Department
监视和测量目标
Monitor and measuring target
频次
Frequency
参考文件
Reference
负责部门
Responsible
配合部门
Supporting
产品实现过程
责任部门
Responsible Department
监视和测量目标
Monitor and measuring target
频次
Frequency
参考文件
Reference
负责部门
Responsible
配合部门
Supporting
产品实现过程
Product realization process
顾客沟通
采购部门
Purchasing Dept
质控部
Quality Control Department
工程技术部
Engineering Department
分厂
Manufacturing Workshop
第五章质量体系过程目标监视和测量表(4)
主过程
Master Process
子过程
Sub-process
Reference
负责部门
Responsible
配合部门
Supporting
管理过程management process
目标制定和监视
Target establishment and monitor
战略计划、质量目标的制定、监控、实施和评价
Establishment, monitor, implementation and evaluation for strategic plan and quality target
Customer communication
营销活动
Marketing
初始材料清单、产品技术可行性分析、成本分析
Original material list, product technical feasibility analysis, cost analysis
立项表
Project approval list
采购及时率=按时按量到货批数/计划到货批数
On-time purchasing= on-time and correct quantity delivery / planned delivery
采购合格率=合格批数/到货批数
Qualifying purchasing = qualifying lot / delivered lot
每月
Monthly
供方控制
Supplier control
产品符合性记录、供方审核、供方交付记录
Product compliance record, supplier audit, supplier delivery record
供方绩效分析、供方交付监控表、供方评审检查表
Supplier performance analysis, supplier delivery monitor list, supplier audit checklist
Customer inspection report, customer notice, customer review report
产品部
Product Department
相关部门
Related departments
第五章质量体系过程目标监视和测量表(3)
主过程
Nonconformance review list
返工返修、报废、让步、优先减少计划
配合部门
Supporting
产品实现过程
Product realization process
采购过程
Purchasing process
物料采购
Material purchasing
图纸、标准、顾客特殊要求、体系要求、过程要求、价格通知单、样品认可要求、即时供货要求
Print, spec, customer special requirement, system requirement, process requirement, price notice, sample approval requirement, on-time delivery requirement
过程能力测定
Process capability measurement
生产分厂
Manufacturing Workshop
工程/质控
Engineering/ QC
产品质量控制过程
Product quality control process
不合格品控制
Nonconformance control
不合格品评审单
航空零件客服部
Aerospace Commodity Unit
产品目录定期更新
Update product catalyst periodically
第五章质量体系过程目标监视和测量表(2)程
Master Process
子过程
Sub-process
小过程
Minor Process
输入
Input
输出
Output
交付能力评价
Delivery ability evaluation
采购部门
Purchasing Dept
产品部
Product Department
质控部
QC Department
物料部
Material Department
工程技术部
Engineering Dept
生产分厂
Manufacturing Workshop
Master Process
子过程
Sub-process
小过程
Minor Process
输入
Input
输出
Output
责任部门
Responsible Department
监视和测量目标
Monitor and measuring target
频次
Frequency
参考文件
Reference
负责部门
Responsible
质控部
QC Department
工程技术部
Engineering Dept
采购产品清单、采购/外协件要货通知单、采购物料（零件）要货计划、包装用品采购计划
Purchase product list, purchased/ subcontracted part delivery notice, purchase material (part) delivery plan, packaging material purchase plan
Product realization process
制造过程
Manufacturing process
生产计划
Manufacturing plan
返工/返修单、业务联系单、发货计划、滚动要货计划
Rework/ repair order, operation contact order, shipping plan, rollover delivery plan
项目流程计划、立项申请书、工作令
Project process flow plan, project request, work directions
项目阶段评审表、项目按时完成统计表
Project stage review list, project on-time completion list
应急情况通知单、生产联系单、生产作业计划、采购作业计划
Emergency notice, production contact order, production plan, purchase plan
生产分厂
Manufacturing Workshop
采购部门
Purchasing Center
物料部
HRDept
设备资源
Equipmentresources
技改计划
Technical improvement plan
修理计划
Repair plan
计划审批
Plan approval
设备部
Equipment Department
相关部门
Related departments
产品管理
Product management
采购主合同、技术协议、质量协议、采购产品（材料）清单、样品认可报告
Contract, technical agreement, quality agreement, purchase list, sample approval report
采购部门
Purchasing Dept
产品部
Product Department
Quality target completion status, new product, quality performance reporting, marking status, operational plan
管理评审报告、改进和提高措施
Management review report, improving and enhancing actions
Implementation list
客服部
Business Department
相关部门
Related departments
产品策划过程
Product planning process
项目管理、质量计划、产品和过程（或FAI）批准、开发变更
Project management, quality planning, product and process (or FAI) approval, development change
产品部
Product Department
相关部门
Related departments
合同评审
Contract review
常规合同、特殊合同评审申请、发货审批表
Regular contract, special contract review request, shipping request
执行表
每季度
Quarterly
每月
Monthly
项目流程计划、顾客要货通知单或订单、顾客评审通知、顾客代表通知
Project process flow plan, customer shipping notice or order, customer review notice, customer representative notice
Material Department
生产计划执行率=实际完成数/计划完成数
Production planning execution= actual finished parts / planned finished parts
每月
Monthly
过程控制
Process control
控制计划
Control plan
管理者代表
Management Representative
各部门
Related departments
资源管理
Resources supply
人力资源
Human resources
人力资源计划
Human resources ces allocation
人力资源部
产品部
Product Department
相关部门
Related departments
样品交货计划执行率
Performance of sample on-time delivery
工装/工艺开发计划执行率
Performance of tooling/process development plan
市场预测、董事会要求、同行竞争对手分析、公司级数据、中长期规划
Marketing foresee, BOD requirement, competitors analysis, company-level data and medium-and-long-term planning
企业战略计划、运营结果分析
第五章质量体系过程目标监视和测量表(一) ter Process
子过程
Sub-process
小过程
Minor Process
输入
Input
输出
Output
责任部门
Responsible Department
监视和测量目标
Monitor and measuring target
频次
Frequency
参考文件
Enterprisestrategy plan, operational output analysis
总经理
General Manager
各部门
Related departments
管理职责
Management responsibility
管理评审
Management review
质量目标完成情况、新产品、质量情况报告、市场情况、业务计划
小过程
Minor Process
输入
Input
输出
Output
责任部门
Responsible Department
监视和测量目标
Monitor and measuring target
频次
Frequency
参考文件
Reference
负责部门
Responsible
配合部门
Supporting
产品实现过程
责任部门
Responsible Department
监视和测量目标
Monitor and measuring target
频次
Frequency
参考文件
Reference
负责部门
Responsible
配合部门
Supporting
产品实现过程
Product realization process
顾客沟通
采购部门
Purchasing Dept
质控部
Quality Control Department
工程技术部
Engineering Department
分厂
Manufacturing Workshop
第五章质量体系过程目标监视和测量表(4)
主过程
Master Process
子过程
Sub-process
Reference
负责部门
Responsible
配合部门
Supporting
管理过程management process
目标制定和监视
Target establishment and monitor
战略计划、质量目标的制定、监控、实施和评价
Establishment, monitor, implementation and evaluation for strategic plan and quality target
Customer communication
营销活动
Marketing
初始材料清单、产品技术可行性分析、成本分析
Original material list, product technical feasibility analysis, cost analysis
立项表
Project approval list
采购及时率=按时按量到货批数/计划到货批数
On-time purchasing= on-time and correct quantity delivery / planned delivery
采购合格率=合格批数/到货批数
Qualifying purchasing = qualifying lot / delivered lot
每月
Monthly
供方控制
Supplier control
产品符合性记录、供方审核、供方交付记录
Product compliance record, supplier audit, supplier delivery record
供方绩效分析、供方交付监控表、供方评审检查表
Supplier performance analysis, supplier delivery monitor list, supplier audit checklist