汽车行业英文术语

1.行业相关词汇（部分）：
2.公司概况company profile
3.主要/主营业务main business
4.业务范围business scope
5.核心价值core value
6.核心竞争力core competence/competitiveness
7.核心应用系统core application system
8.成功案例success story/case
9.典型案例typical case
10.案例研究／分析case study
11.汽车配件/备件/零件automotive (spare)parts
12.汽车附件automotive accessories
13.部件/元件/组件components
14.汽车后市场aftermarket
15.配件市场parts market
16.经销商管理系统Dealer Management System(DMS)
17.经销商协同管理系统Dealer Collaboration Management System (INFODCS)
18.整车销售管理系统Vehicle Sales Management System (INFOVSM)
19.配件运作管理系统Spare/Service Parts Management System (INFOSPM)
20.索赔管理系统Warranty Management System (INFOWS)
21.技术资料发布系统Technical –data Viewer ((INFOTDV)
22.英孚商用数据交换平台(INFOX) B2B Data Exchange Platform
23.经销商订单管理系统dealer order management system
24.售后配件管理系统Spare/Service Parts management system(SPM)
25.集成管理系统integrated management system
26.数据分析系统data analysis system
27.销售配额sales quota
28.配额管理quota management
29.配额式订单管理系统quota-based order management system
30.配额式订单管理模式quota-based order management mode
31.主数据管理master data management(MDM)
32.操作系统operating system (OS)
33.应用系统application system
34.实施服务implementation service
35.一站式服务one-stop shop/one-stop services
36.综合性的一揽子服务（方案） a comprehensive package of services
37.现场服务on-site service
38.现场培训on-site training
39.现场实施on-site implementation
40.现场分析on-site analysis
41.现场管理field/on-site management
42.车厂/主机厂/整车制造商/车辆制造厂OEM/automaker
43.整车物流(finished) vehicle logistics (FVL)／outbound logistics(注：整车以后可以一致翻
为vehicle,如前加finished也可以)
44.先进的整车物流advanced (finished) vehicle logistics(AFVL)
45.整车配送vehicle delivery
46.整车／车辆匹配vehicle matching
47.4S-整车销售（Sale）,零配件（Spare part）,售后服务（Service）,信息反馈等（Survey）
48.线上车辆状态跟踪online vehicle status tracking
49.线上预配车模块online vehicle pre-allocation module
50.车辆滞留时间vehicle holdup period
51.配车冻结vehicle allocation freezing
52.生产冻结期production freezing time
53.提前分销/分配pre-distribution
54.生产周排产计划weekly production schedule
55.管线内车辆vehicles in the pipeline
56.（车辆）下线时间offline time/ off-production-line time
57.（车辆）上线时间online time
58.系统上线system go-live
59.资源配置／分配resources allocation/distribution
60.产品推广products deployment(注：本行业产品推广一般是系统推广部署之意，区别与
一般产品的推广促销products promotion)
61.业务流程business process
62.持续支持on-going/continuous support
63.长期支持long-term support
64.订单查询order inquiry/query(注：前者一般电话查询等，后者一般网上查询)
65.签收•sign-in
66.软件外包software outsourcing
67.服务站service station
68.服务中心service centre
69.功能模块function/functional module
70.召回recall
71.无缝连接seamless connection/joint
72.J2EE架构J2EE architecture
73.J2EE 框架J2EE framework
74.展厅管理showroom management
75.备件库存spare parts inventory/stock
76.物料出入库material issuing and receiving
77.出库/仓库交货goods issuing/delivery/ex-warehouse
78.叉车厂forklift truck works
79.库存深度stock depth
80.库存积压/压库overstock
81.汽车配件厂auto parts plant
82.汽车维修厂automotive service shop
83.汽车修理厂automotive repair shop
84.汽车维修工程有限公司Auto maintenance engineering Co. Ltd
85.汽车养护有限公司car maintenance Co. Ltd
86.汽车美容护理中心Auto care centre
87.大客户销售经理Fleet Sales/Key Account Manager
88.订单处理order processing/handling
89.延期交货订单/欠货订单back order
90.实时客户订单real-time customer order
91.客户名单customer list
92.客户跟进customer follow-up
93.潜在客户potential customer/prospect
94.客户服务满意（度）customer service satisfaction
95.客户满意度(指标)customer satisfaction index (CSI)
96.客户关怀customer care
97.客户忠诚度customer loyalty
98.授权及审批authorization and approval
99.保修/索赔申请warranty claim
100.回运件/返修件／旧件return parts
101.最佳实践best practice
102.同步传输synchronous transmission
103.异步传输asynchronous transmission
104.消息组播message multicast
105.安全密码认证Security Password Authentication
106.日志管理log management
107.多重组网domain based routing rules \
108.批量数据上传batch data upload
109.电子数据交换electronic data interchange (EDI)
110.数据库连接池database pool
111..数据源data source\
112.线形图linear chart
113.柱形/条形图/直方图bar chart/histogram
114.饼图pie chart
115.托管/寄存服务hosting service
116.绩效考核指标体系设计performance index design
117.绩效评价体系设计performance evaluation system design 118.绩效管理体系performance management system
119.关键业绩指标key performance index (KPI)
120.应用编程接口application programming interface (API)
121.系统部署system deployment
122.试运行pilot/ trial/test running(注：本行业常用pilot)
123.集中培训centralized training
124.系统切换system cutover
125.无线接入wireless access
126.办公自动化office automation (OA)
127.虚拟专用网virtual private network(VPN)
128.故障管理fault management(FM)
129.故障模式与结果分析Fault Modes and Effect Analysis (FMEA) 130.故障率Failure Rate
131.故障记录Failure Record
132.三包服务three-guarantee service/sanbao service
133.集中构架技术integrated architecture technology
134.分布式构架技术distributed architecture technology
135.集中式服务组合centralized architecture
136.分布式服务组合decentralized architecture
137.国际商用机器公司International Business Machines Corporation (IBM) 138.硬件及安全网络中心system support and network security centre 139.物流规划logistics planning
140.数据转换data conversion
141.数据移植／迁移data migration
142.双边／双方承诺bilateral /mutual commitment
143.项目启动会project kickoff meeting
144.售后服务after-sale service(ASS)/after service/service
145.质控quality control (QC)
146.质量保证quality assurance (QA)
147.价格管理pricing management
148.终端市场end-market
149.横向协作horizontal collaboration
150.纵向支持vertical support
151.综合实力comprehensive strength
152.良性循环benign/virtuous cycle/circulation
153.前后台运作front and back-end operation
154.大/关键客户销售经理: Fleet Sales/Key Account Manager
155.产品责任product liability
156.订单完成率order fulfillment/completion rate
157.汇报会report／review meeting
158.双周总结／汇报会bi-weekly review meeting
159.根源分析root cause analysis
160.滚动需求rolling demand
161.产供销链production, supply & sales chain
162.供应链战略supply chain strategy
163.供应链管理supply chain management
164.连锁店管理chain store management
165.经销商销售预测dealer sales forecast
166.销售支持与费用结算sales support & expense settlement
167.订单交付Order to Delivery (OTD）
168.刚性生产计划rigid production plan
169.订单管理流程order management process
170.营销总部sales & marketing headquarter
171.量化管理quantitative management
172.项目管理办公室project management office (PMO)
173.灾难恢复计划disaster recovery plan(DRP)
174.电子配件目录electronic parts catalogue(EPC)
175.企业资源计／规划enterprise resource Planning (ERP)
176.客户关系管理customer relationship management (CRM)
177.业务流程重组／再造Business Process Reengineering(BPR)
178.战略业务单元/战略性事业单位/策略性事业单位strategic business unit (SBU)。