询盘表
阿里巴巴客户跟进表
本周目标询盘
实际询盘数ຫໍສະໝຸດ 可以跟进数实际跟进数
寄样品的客户数量 客户名称 联系方式 样品名称 数量
需要跟进的客户情况 客户名称 联系方式 预计何时成交
成交情况 客户名称 联系方式 样品名称 数量及价格
客户名称
联系方式
样品名称
数量及价格
备注：学好报价
2011年 2011年
12 月
21日 21日
实际跟进数
大体情况
数量
收费情况
存在问题及如何跟进
数量及价格
反单率及原因
数量及价格
反单率及原因
慢慢有了自己的思路， 慢慢有了自己的思路，遗憾的是没有一个成交 需要加强自身实力。 需要加强自身实力。
本周总结
主动开发新客户（国内） 主动开发新客户（国内） 主动开发新客户（国外） 主动开发新客户（国外） 需要公司支持的方面 公司的优劣势及如何扬长避短 本周内最大成功点和遗憾的事 情 离目标多远
成功的是接触客户越来越多， 成功的是接触客户越来越多，慢慢有了自己的思 离目标还是有点远， 离目标还是有点远，
enquiry
enquiry在对外贸易中，询盘，也叫询价(inquiry或enquiry)是买方或买方对于所要购买或出售的商品向另一方作出的询问。
询盘是交易的起点，可以分为：普通询盘 (a general inquiry):索取普通资料，诸如：目录(a catalogue)、价目表或报价单(a price-list or quotation sheets)、样品(a sample)、图片(illustrated photo prints)等。
具体询盘(a specific inquiry): 具体询问商品名称(the name of the commodity)、规格(the specifications)、数量(the quantity)、单价(the unit price FOB … CIF …),装船期(the time of shipment)、付款方式(the terms of payment)等。
询盘一般多为买方向卖方发出，买方通过询盘信，简明扼要的向卖方了解一般的商品信息。
利用E-mail 写询盘信，无须写的过分客气，只需具体、简洁、措词得体。
有的询盘信开门见山，直截了当说明订购打算，希望对方给予一定优惠条件;有的询盘信则以征询信息的方式，不许下订货诺言，以避免结果未订购可能形成的日后交易中的障碍。
To: XXX, XXX CompanyFrom: XXX, Sales manager of GTCSubject: Enquiry of your women’s T-shirtDear Sir, /Sir/Madam,We are a long-history company which mainly runs women’s T-shirt. See ing your ad in “V ogue”,we are very interested in your products.We would be obliged if you would give us your latest catalogue and samples. It would also be appreciated if you could forward your price-list to us.We used to purchase these products from other sources. We may now prefer to buy from your company because we believe that you are able to supply larger quantities at more attractive prices. In addition, we have confidence in the quality of your products.We look forward to hearing from you by return E-mail.Sincerely,XxxSales Manager, GTC。
询价响应表
付款方式：预付款、分期付款、全 款等
其他商务条款
售后服务：提供维修、更换、退货 等服务
添加标题
添加标题
添加标题
添加标题
交货时间：根据订单数量和生产周 期确定
பைடு நூலகம்
违约责任：违反合同条款的处罚措 施
产品技术参数
处理器：Intel Core i5-10210U
内存：8GB DDR4
特殊说明及注意事项
报价有效期：报价有效期 为30天，超过有效期需重 新报价
报价方式：报价需采用书 面形式，包括报价单、报 价函等
报价内容：报价应包括产 品名称、规格型号、数量、 单价、总价、交货期等
报价格式：报价应按照规 定的格式进行填写，包括 报价单、报价函等
报价确认：报价需经采购 方确认后方可生效
供应商名称
供应商A
供应商B
供应商C
供应商D
供应商E
供应商F
• 产品名称：XX产品 • 规格：XX规格 • 型号：XX型号 • 颜色：XX颜色 • 材质：XX材质 • 尺寸：XX尺寸 • 重量：XX重量 • 包装：XX包装 • 产地：XX产地 • 生产日期：XX生产日期 • 保质期：XX保质期 • 价格：XX价格 • 供货周期：XX供货周期 • 售后服务：XX售后服务 • 其他信息：XX其他信息
保修期限等
联系方式：提 供公司的联系 方式，方便客 户咨询和联系
联系人：张三
联系方式及沟通渠道
邮箱地址：***
添加标题
添加标题
联系电话：123-4567-8901
添加标题
添加标题
沟通渠道：电话、邮件、微信、 QQ等
汇报人：
英文函电 3 询盘(inquiry)
Sample letter 1
• Dear Sirs, • Seeing your advertisement in the Japan Trade Directory, we ask you to kindly send us as soon as possible your latest price list of Japanese sundry goods, including synthetic fiber goods, with the lowest quotations, together with an illustrated catalogue. • We shall be pleased to have you inform us of your best terms and conditions. • We are looking forward to receiving your immediate reply. • Yours faithfully,
• be interested to do sth. 对做某事感兴趣 • They are interested to export HandEmbroidered Silk Scarf. • 他们对出口手绣丝围巾 a particular product 单个商品， 标号商品 • Translate the following sentence and tell the difference between item and goods: • We have seen your goods and are quite interested in your item No. TK-103. • 我们已经了解了你们的商品，并对货号为 TK-103的商品特别感兴趣。
外贸询盘资料(587)1100多个往期询盘,各行各业数据
土耳其求购鞋子（high heel shoes） 德国买家求购液晶和等离子电视机固定支架 波兰买家求购纤维胶织品(Viscose Fabric ) 德国买家求购铸件,金属,轮胎(casting,metal and tires) 波兰买家求购自贴胶纸（卷） 哥伦比亚卖家欲售废钢铁和铁矿石 哥伦比亚买家欲售废钢铁和铁矿石 哥伦比亚买家求购制冷设备零配件 哥伦比亚买家求购金枪鱼罐头 Inversiones Orinoco Cia Ltda.求购摩托车/农业机械/计算机/服装和 电视机 哥伦比亚买家求购电表、气表、水表及相关软件 叙利亚买家求购电脑配件扫描仪(HARDWARE & SOFT WARE FOR PC, SCANS) 加拿大求购小麦(wheat) 伊朗买家求购燃气小巴引擎 伊朗买家求购燃气小巴发动机 伊朗买家求购凝胶囊(GELATIN CAPSULES FOR PHAMACEUTICAL USE) 伊朗买家求购叶片泵(HYDRAULIC VANE PUMPS) IRAN KHODRO DISEL CO.寻求筑路机械组装业务 伊朗买家求购燃气锅炉、燃气阀门、水泵(CENTRAL HEATING BOILERS /VALVES/PUMPS) 求购水泵(WATER PUMP)伊朗 IRTOYA CO.寻求汽车组装业务(TOYOTA ACESSORIES VEHICLES) 伊朗买家求购弹簧钢(SPRING STEEL WIRE) 越南求购盐腌皮革 美国买家求购洗涤剂(detergents) 伊朗买家求购计算机及其配件(COMPUTER AND SPARE PARTS) ITAL ORIENT CO.求购液压装置(LINEAR MOTION INFINITE RESOLUTION POSITION TRANSDUCERS) ITAL ORIENT CO.求购空气动力工具 ITAL SCIENCE CO.求购油漆、树脂用溶剂产品 葡萄牙买家求购医用刀片 韩国买家求购NIKE鞋子(Nike shoes) 哥伦比亚卖家欲售绿宝石和贵重首饰（金银镶宝石） 巴基斯坦求购钼酸钠（Buy Sodium Molybdate） 日本买家求购朝鲜泡菜/竹制工艺品/柳木工艺品/食品原料 (KIMCHI,BAMBOO CRAFTS,WILLOW CRAFTS,FOOD MATERIALS) 意大利买家求购苹果 意大利买家求购中国小麦 意大利买家求购糖 意大利买家求购中国大豆 意大利买家求购中国玉米 印度买家求购衬衫布(HANDLOOM SHIRTING FABRIC) 印度买家求购棉坯布(powerloom fabric) 印度求购棉线（Buy Cotton Grey Fabric） 泰国买家求购幼儿食品Baby Food 哥伦比亚买家求购芸豆(Mung Beam) 哥伦比亚买家求购平行机床(Tornos Paralelos) 哥伦比亚买家求购制鞋工业原材料 印度买家求购仿造的廉价饰品Imitation Or Cheap Price Jewelry 叙利亚买家求购压缩式垃圾车(求购压缩式垃圾车) 韩国买家求购芯片(3dfx dansatee chipset) 伊朗买家求购生产麦芽发酵设备 JAHAN CHEMI PRODUCTS CO.求购塑胶片用于食品包装(PVC STRECH FILM)
外贸客户跟进一览表
阿里巴巴客户跟进一览表
年 月第周
询盘客户的数量
国内外行情
公司的优劣势及 如何扬长避短
本周内最大成功 点和最遗憾的事
离目标多远
本周目标询盘数
头际询盘数
可以跟进数
实际跟进数
大体情况
寄样品的客户数量
国家
联系方式
样品名称
数量
收费情况
需要跟进的客户情况
国家
联系情况
预计何时成交
存在冋题及如何跟进
成交情况
国家
联系方式
产品名称
数量及价格
反单率及原因
注：星期天晚上 & 30以前上报，星期一上午共同探讨相关事宜
年 月第 周
卖豕销售方式
头豕米购力式
建交函,询盘函,报盘函,还盘函,受盘函的结构要点
建交函,询盘函,报盘函,还盘函,受盘函的结构要点建交函结构要点：
1.信头：包括日期、收信人地址、称呼等
2.正文：表达自己对建立外交关系的愿望和意图，提出建交的具体内容
询盘函结构要点：
1.信头：包括日期、收信人地址、称呼等
2.引言：表明自己为什么要询问，并阐述写信人的基本情况和目的
3.正文：提问具体产品、数量、质量、单价、交货条件、付款条款等，以及管理机构、生产设备和工艺流程等方面的信息
报盘函结构要点：
1.信头：包括日期、收信人地址、称呼等
2.引言：介绍自己的公司和产品的主要特点，表达对收信人的诚挚愿望
3.正文：说明提供的产品、数量、质量、单价、交货期限、付款条款及其他相关信息
还盘函结构要点：
1.信头：包括日期、收信人地址、称呼等
2.引言：感谢收到对方盘口，介绍自己公司的基本情况和对方所询问的产品是否能提供等
3.正文：对询价的价格进行反馈，并交代自己的观点和态度
受盘函结构要点：
1.信头：包括日期、收信人地址、称呼等
2.引言：感谢对方报盘，并介绍自己公司的基本情况
3.正文：对报盘进行分析和评价，表达自己的意见和决定，说明是否有意愿与对方建立业务关系等。
询盘成本计算公式
询盘成本计算公式
询盘成本计算公式为：单个国家询盘成本=A国家直通车的总花费/A国家的询盘总量。
其中，单个国家的直通车消耗可以在直通车—数据报告中—地域报告中查看对应国家的消耗情况，这个只有L4直通车可以看出来。
另外，单个国家询盘总量可以通过以下两种方式计算：
1. 需要人工去询盘列表去数数量。
2. 或者直接在访客详情中计算出来。
在访客详情中选择对应的时间段，然后勾选对应的询盘框，这里的访客数据出来的总量就是对应A国家发询盘的总量了（这种方式是基于国家总询盘计算不区分是否为推广产品）。
以上内容仅供参考，如需更准确的解释，建议咨询专业人士。
商务英语询盘和报盘模板
Letter 1 A General Inquiry (first letter)Dear Mr. XXX,You are recommended to us by Bank of China in New York that you are one of the leading sportswear dealers. Right now, we are particularly interested in importing various ranges of sportswear.We are large dealers in textiles here and believe there is a promising market in our area for moderately priced sportswear.It would be helpful if you could send us your latest catalogue and price list. If the quality of the goods comes up to our expectation and the delivery date is acceptable, we can probably let you have regular orders.We are looking forward to your earliest reply.Sincerely,Letter 2 A General Inquiry (first letter)Dear Mr. XXX,We learn from ABC Co. ltd., New York that you are a leading exporter in your country.We are, at present, very much interested in importing your goods and would appreciate your sending us catalogue, sample books or even samples if possible.Please give us detailed information on CIF Guangzhou prices, discounts, and terms of payment.Should there be any items new to the U.K. market, kindly let us know and send samples if available.We hope this will be a good start for a long and profitable business relation, and we assure you of our close attention to your offers.Sincerely,Letter 3 A Specific Inquiry for Portable Computers (reply)Dear Mr. XXX,We are pleased to learn from your letter of 1st Aug. that, as a manufacturer of computers, you are desirous of entering into direct business relations with us. This is just our desire, too.We have studied your catalogue and are interested in your portable computer Model PH-88. Please quote us your lowest price, CIF Guangzhou, inclusive of our 2% commission, stating the earliest date of shipment.If the quality of your products may satisfy with us and your price and discount may compare favorably with those of other suppliers, we will surely have a long cooperation with you.Best wishes,Letter 4 A Specific Inquiry for Printed Shirting (reply)Dear Mr. XXX,We are glad to note from your letter of March 9 that, as exporters of Chinese cotton piece goods, you are desirous of entering into direct business relations with us. This happens to coincide with our desire.At present, we are interested in Printed Shirting and shall be pleased to receive from you by airmail catalogue, samples and all necessary information regarding these goods so as to acquaint us with the quality and workmanship of your supplies. Meanwhile please quote us your lowest price, CIF London, inclusive of our 5% commission, stating the earliest date of shipment.Should your price be found competitive and delivery date acceptable, we intend to place a large order with you.We trust you will give us an early reply.Best regards,Reply to inquiryLetter 1Dear Mr. xxx,We welcome you for your enquiry of March 19, 2008 and thank you for your interest in our export commodities.We are enclosing some copies of our illustrated catalogue and a price list giving the details you ask for. Also we are sending you some samples that will show you clearly the quality of products. We trust that when you see them you will agree that our products appeal to the most selective buyer.You will earn a proper discount according to the quantity ordered. As to the terms of payment, we usually require Letter of Credit payable by sight draft.Thank you again for your interest in our products. We are looking forward to your order and you may be assured that it will receive our prompt and careful attention.Sincerely yours, Letter 2Dear Mr. xxx,We thank you for your inquiry of April 5 for our products, and are enclosing our illustrated catalogue and price list giving the details you asked for.We are also separately sending you some samples and feel confident you will be satisfied with our excellent quality and unique design.On regular purchases in quantities of more than 200 dozen of individual items, we would grant you a discount of 2%. Payment is to be made by irrevocable L/C at sight.If you need any other information not contained in the letter and enclosure, please let us know. We look forward to receiving your order soon.Sincerely yours,。
外贸询盘跟进模板
外贸询盘跟进模板很多外贸人都和楼主有着同样的烦恼，开发询盘发出后，客户没有任何回应，怎么办？直接放弃？被动地等待客户的回复？还是主动跟进，并设置一份有效的跟进询盘表？如果您想开发更多的客户，当然是要选择后者，只有不断地主动跟进，才能把握更多的成交机会。
下面外贸邦跟大家分享客户不回询盘后的跟进模板。
外贸邦网极致的海关数据服务平台外贸邦网（）提供互联网运营模式下的数据体验。
数据公开透明，所有用户都可以免费注册一个账号完成数据查阅，验证、分析的自主体验。
在整个体验过程中，没有销售人员的干预、没有数据的提前筛选，做到了体验前和实际使用后的信息对称。
我们不对数据进行高端和团队协作的场景包装，只是努力使其成为外贸工作中必备工具和数据支撑，我们的愿景是做最具性价比和用户体验最好的数据服务提供商。
免费体验网站数据>一、询问客户对报价的看法Dear xxx,Hope everything goes well with you！He you kindly checked my offer? Hope they are workable for your market!It is regret that I hen't received any information from your side. May I he your idea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Best regards.二、追问客户的评价，求回复Dear xxHow are you recently?Several days no news from you he you got my enquiry for xxxx? Fully understand that you are too busy to reply us. But we are still await for your comments. We need your feedback to go ahead. Thank you in advance.Many thanks and best regards.三、本着小强精神，保证客户收到了报价，重发报价Hello, xxx,Wish you he a nice day!May I ask whether you he received my quotation? Now I am sending it again, if you he any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.Waiting for your forable reply soon!Best wishes.四、利用报价的有效期给客户一点压力Hello, xxx,Hope everything goes well! It’s Judy.We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX . pls kindly check whether price is workable ? Becasue price will be invalid on xxxx.Wish we will promote business.Best regards.如果关于客户的这次询价问了这么多还没有回复的话，我们最后一次问一下，然后进行询盘的转化吧。