Unit-1-Working-in-the-Office-教案old

U n i t-1-W o r k i n g-i n-t h e-O f f i c e-教案
o l d
-CAL-FENGHAI-(2020YEAR-YICAI)_JINGBIAN
Unit One
Working in the Office
An Overview:
This unit is designed to get the Learners familiar with the office routine jobs and environment by finishing task-based exercises. The tasks focus on the following abilities:
Tasks:
Task 1.1 Listen to the sentences, find out the picture each sentence indicates and write down the key word under the picture.
Task 1.2 Listen to the dialogue about taking a message and fill in the blanks with words, phrases or sentences.
Task 1.3 Listen to the dialogue about a meeting and finish the tasks.
Task 1.4 Here are some useful expressions and phrases, preview before this unit. Now please write down the meaning for each of it. Try to put them in use in later practice.
Task 1.5 Read the following table carefully and finish the task.
Task 1.6 Read the passage about office assistants carefully and finish the tasks.
Task 1.7 Sending a fax
Task 1. 8 Making appointments
Task 1.9 Giving directions in the workplace
Task 1.10 Arranging schedules
Task 1. 11 Receiving visitors
Task 1.12 Table illustration
Task 1. 13 Memo
Required Equipment/Technology:
Recording devices, network accessible computers, word processing
SECTION I –LISTENING
Procedures:
Step 1 Brainstorming (5 mins)
Encourage students to think about the facilities they know and try to name them in English. Step 2 Look at the pictures in Task 1.1 and try to name them in English. （10 mins）
Play the recording and check the answers.
Step 3 Taking messages (15 mins)
Task 1.2 Listen to the dialogue about taking a message and fill in the blanks with words, phrases or sentences.
Step 4 Listening and discussing (30 mins)
Task 1.3 Listen to the dialogue about a meeting and finish the tasks and check the answers. Step 5 Previewing the words and phrases. (20 mins)
Task 1.4 Here are some useful expressions and phrases, preview before this unit. Now please write down the meaning for each of it. Try to put them in use in later practice.
Step 6 Revision & Homework (10 mins)
1.Go over common expressions
2.Preview Section II Reading.
Procedures:
Step 1 Table reading (15 mins)
Task 1.5 Read the following table carefully and finish the task.
Step 2 Passage reading（30 mins）
Think about these questions before reading and discuss among students after reading.
1. What are the responsibilities of an office assistant?
2. What skills should an office assistant have?
3. How important are office assistants in an organization?
Step 3 True or false (10 mins)
Mark the following sentences with True or False
Step 4 Second reading (30 mins)
1. Read the passage again and understand the difficult sentences and key words of the first two paragraphs.
For example:
1. vague : not thinking or expressing oneself clearly 模糊的
e.g. a vague answer 含糊的答复, 含糊其辞的回答
e.g. In a fog everything looks vague. 在雾中一切东西都显得模糊。

e.g. 最后一个字母很不清楚，可能是R或K。

The last letter is very vague, possibly an R or a K.
2. supervise: to have the charge and direction of; superintend 监督，管理；指导
e.g. supervised labor监督劳动
e.g. supervise one’s move监督某人的一举一动
e.g. He supervised the launderette.他管理那家自助洗衣店。

e.g. supervise the postgraduate students指导研究生
== supervision n. 监督，管理；指导 supervisor n. 监督人，管理人，指导者
3. Typically when support to executives or high level employees is more direct, the office assistant can be termed an administrative or executive assistant.
一般来说，如果对公司的主管领导或其它高层管理人员的帮助更直接，那么这样的办公室助理就可以叫做行政助理。

Step 5 Assignment (5 mins)
Preparing for the dictation
Lesson Plan (3)
Procedures:
Step 1 Homework checking (10 mins)
Review the first two paragraphs of the passage and have a dictation
Step 2 Detailed study (35 mins)
Detailed study and understand the difficult sentences and key words of the rest of the passage.
For example:
1). Office automation and organizational restructuring have led office assistants to increasingly take over responsibilities once reserved for managerial and professional staff.
office automation 办公自动化
organizational restructuring 机构重组
办公自动化和机构重组使办公室助理越来越多地承担起之前属于管理阶层或专业人员的职责。

2). disseminate : to spread abroad; promulgate 散布, 传播
e.g. disseminate information/ rumors 传播消息/ 散布谣言
e.g. Her findings have been widely disseminated. 她的发现已广为传播。

==→dissemination n.
==→ disseminative a.
==→disseminator n.
Step 3 Read the passage again and find the sentences and phrases that describe the responsibilities and duties of office assistants. (10 mins)
Step 4 Read the recruitment advertisement of the company and finish the tasks. (15 mins)
1. What are the most important qualifications for this job?
2. What personality should candidates have?
3. Might a person who is good at English and marketing but weak at computer skills be employed?
4. How can people contact the recruiter?
5. How would you introduce yourself if you are interviewed for the position?
Step 5 Welcoming a new office assistant and telling him his daily responsibilities. (15 mins)
Step 6 Assignment (5 mins)
Previewing the tasks in Section III
Lesson Plan (4)
SECTION III –SPEAKING
Procedures: Accomplishing the office routines
Step 1 Task 1.7 Sending a fax (10 mins)
You are a new member in the company, you need to send a fax from the machine in your office but don’t know how. Now ask the secretary Miss Wang to tell you ho w to send a fax in detail.
Step 2 Task 1. 8 Making appointments （20 mins）
Business people always make an appointment before they go to see or visit their clients or potential customers so that they can make their work more efficient. The most important thing to remember when making appointments is that you are selling the appointment, not your product or services. Therefore, you do not want to be talking too much. You can expand on what you have to offer when you get to the appointment.
Step 3 Task 1.9 Giving directions in the workplace (15 mins)
Complete the following ten sentences by using the department names in the table below. Then describe the departments to your partner. Follow the example.
Step 4 Task 1.10 Arranging schedules (15 mins)
You are the Sales Assistant of a company. The manager is to visit Paris on business for two days and you’ve made a schedule for him. Now you need to talk to your manager about the schedule to see if there is anything to be added or changed.
Step 5 Task 1. 11 Receiving visitors (25 mins)
Work in groups of four. Two of you are hosts, and two of you are visitors. One of the hosts knows one of the visitors. The visitors have arrived at the hosts’ company for a meeting about signing a business contract, and the hosts need to greet and welcome them. Role play the situation by going through the following steps with the help of the language tips.
Step 6 Assignment (5 mins)
Situational dialogue: You are an HR assistant named Tom Bruce. Your partner is a new employee named Sandy Lee. Look at the floor plan below and show your new colleague around the company. The ‘tour’ starts at the reception. (P19)
Lesson Plan (5)
Procedures:
Step 1 Check the assignment last period (8 mins)
Situational dialogue: You are an HR assistant named Tom Bruce. Your partner is a new employee named Sandy Lee. Look at the floor plan below and show your new colleague around the company. The ‘tour’ starts at the reception. (P19)
Step 2 Task 1. 8 Making appointments （30 mins）
Task 1.11 Table illustration
Step 3 Guidelines for a good illustration （10 mins）
Does the illustration have a suitable structure?
Does it have an introduction, body and conclusion?
Does it include connective words to make the writing cohesive within sentences and paragraphs?
Does it focus on the important trends presented in the table?
Does it describe the whole table adequately?
Does the illustration use suitable grammar and vocabulary?
Does it include a variety of sentence structures?
Does it include a range of appropriate vocabulary?
Step 4 Sample study （10 mins）
Step 5 Situational writing （15 mins）
—The following table is about the sales of office furniture of ABC Company. You are required to read the table carefully and write an illustration of it.
Task 1. 12 Memo
Step 6 Introduction of a memo （5 mins）
The memo (short for memorandum) is a Latin word which means “thing to be remembered”. Memos grew out of a need to streamline correspondence to communicate swiftly, directly and concisely among employees of the same company. They can be sent by one person to another or a group of people. This internal communication can be from superior to subordinate down the chain of command or the other way round. Memos usually serve the following purposes:
△To inform of decision, events, etc.
△To demand actions, responses, etc.
△To remind of arrangement, rules, etc.
△To provide any kind of information
Simply speaking, a memo is something between a business letter and a note in terms of the form of communication.
Step 7 Sample Study （10 mins）
Step 8 Assignment（2 mins）
Writing a memo according to the situation on page 26 “3. Situational Writing”。