(客户问卷表)QUESTIONNAIRE
乘客对航空公司客户服务满意度调查表
乘客对航空公司客户服务满意度调查表- 调查目的:该调查旨在了解乘客对航空公司客户服务的满意度以及寻找可能的改进方案。
- 调查方式:本次调查采用问卷调查的形式,面向所有乘坐过贵公司航班的乘客。
- 调查内容:1. 请您评价航空公司的服务态度(1-5分,1表示非常不满意,5表示非常满意)。
2. 请您评价航空公司员工的专业知识和技能水平(1-5分,1表示非常不满意,5表示非常满意)。
3. 请您评价航空公司的登机手续便利程度(1-5分,1表示非常不满意,5表示非常满意)。
4. 请您评价航空公司提供的餐食和饮品(1-5分,1表示非常不满意,5表示非常满意)。
5. 请您对航空公司的安全措施和紧急情况处理能力进行评价(1-5分,1表示非常不满意,5表示非常满意)。
6. 请您对航空公司提供的舒适度和便利程度进行评价(1-5分,1表示非常不满意,5表示非常满意)。
7. 请您提供对航空公司客户服务的任何其他意见或建议。
- 调查结果:所有乘客的个人信息将被保密,并且所有数据将被汇总进行分析。
调查结果将帮助航空公司了解乘客的需求和期望,并根据调查结果制定改进计划。
- 问卷填写:请在下方填写您的评价。
谢谢您的参与!---Passenger Satisfaction Survey forAirlines' Customer Service- Purpose:This survey aims to understand passengers' satisfaction with the customer service provided by the airlines and identify potential areas for improvement.- Methodology:- Survey Content:1. Please rate the airline's service attitude (1-5, with 1 being very dissatisfied and 5 being very satisfied).2. Please rate the airline staff's level of professionalism and skills (1-5, with 1 being very dissatisfied and 5 being very satisfied).3. Please rate the ease of the airline's check-in procedures (1-5, with 1 being very dissatisfied and 5 being very satisfied).4. Please rate the food and beverages provided by the airline (1-5, with 1 being very dissatisfied and 5 being very satisfied).5. Please rate the airline's safety measures and emergency handling capabilities (1-5, with 1 being very dissatisfied and 5 being very satisfied).- Survey Results:All passengers' personal information will be kept confidential, and all data will be aggregated for analysis. The survey results will help the airline understand passengers' needs and expectations and develop improvement plans based on the survey findings.- Questionnaire Submission:Please fill out your evaluation below. Thank you for your participation!。
顾客调查问卷模板
顾客调查问卷模板
一、个人基本信息。
1. 姓名:
2. 性别:
3. 年龄:
4. 职业:
5. 教育程度:
二、消费习惯。
1. 您平均每月的消费水平是多少?
2. 您更倾向于线上购物还是线下购物?
3. 您更喜欢购买什么类型的商品?
4. 您会因为什么因素选择一家商店进行购物?
5. 您对促销活动的参与度如何?
三、产品满意度。
1. 您购买的产品中,哪些方面是您最看重的?
2. 您对我们产品的质量满意吗?
3. 您对我们产品的价格满意吗?
4. 您对我们产品的售后服务满意吗?
5. 您对我们产品的包装满意吗?
四、意见建议。
1. 您对我们的产品有哪些建议?
2. 您对我们的服务有哪些建议?
3. 您对我们的促销活动有哪些建议?
4. 您对我们的网站或实体店有哪些建议?
5. 您还有什么其他想要告诉我们的?
以上是一份简单的顾客调查问卷模板,希望能够帮助您更好地了解顾客的需求和意见。
在设计问卷时,还需要根据实际情况进行适当调整,以确保问卷的有效性和可操作性。
希望您能通过这份问卷收集到有益的信息,为企业的发展提供有力支持。
感谢您的参与和支持!。
普鲁斯特问卷(Proust Questionnaire)
28.你的座右銘是什麼?
18.你最喜歡男性身上的什麼特質?
19.你使用過的最多的單詞或者是詞語是什麼?
20.你最喜歡女性身上的什麼品質?
21.你最傷痛的事是什麼?
22.你最看重朋友的什麼特點?
23.你這一生中最愛的人或東西是什麼?
24.你希望以什麼樣的方式死去?
25.何時何地讓你感覺到最快樂?
26.如果你可以改變你的家庭一件事,那會是什麼?
08.你最喜歡的旅行是哪一次?
09.你最痛恨別人的什麼特點?
10.你最珍惜的財產是什麼?
11.你最奢侈的是什麼?
12.你認為程度最淺的痛苦是什麼?
13.你認.你對自己的外表哪一點不滿意?
16.你最後悔的事情是什麼?
17.還在世的人中你最鄙視的是誰?
如果你可以改變你的家庭一件事那會是什麼
普魯斯特問卷(Proust Questionnaire)
01.你認為最完美的快樂是怎樣的?
02.你最希望擁有哪種才華?
03.你最恐懼的是什麼?
04.你目前的心境怎樣?
05.還在世的人中你最欽佩的是誰?
06.你認為自己最偉大的成就是什麼?
07.你自己的哪個特點讓你最覺得痛恨?
个人客户风险评估问卷 (1)
个人客户风险评估问卷Customer Risk Profile Questionnaire以下1 5个问题将决定您的投资风险偏好,我们将根据您的投资风险偏好为您更好的配置资产。
(每个问题仅有一个答案)In choosing the appropriate investment portfolio,you should first consider Your risk tolerance,investment time frame and your financial circumstances.The following 15 questions aim to help you understand your risk profile and investment needs.客户姓名:Customer name_______________________________________________________________________________性别:□男□女婚姻状况:Sex □Male □Female Marital status____________________l、您的家庭年收入为?□A.5万元以下□B.5-20万元□C.20-50万元□D.50一1OO万元□E.100万元以上1、How much is the estimated annual income of your family(Chinese Yuan)?口A.50,000 or below 口B.50,000 to 200,000 口C.200,00 1 to 500,000口D.500,001 to 1,000,000 口E.Above 1,000,0002、您的投资目的是?□A.子女教育费,退休计划□B.个人目标(如置业、购车) □C.让财富保值增值2、What is the purpose of your investment?□A.Children’S education/Retirement Plan □B.Personal goal (e.g.Property/Car acquisition) □C.Wealth growth / accumulation3、您期望的投资理财回报是?(附注:高回报附带高风险)□A.跟银行存款利率大体相同□B.比定期存款利率稍高□C.远超过定期存款利率3、What is your expected return for the investment?(Remark:higher expected return carries higher risk)□A.In line with time deposit rate □B.Slightly more than time deposit rate□C.Significantly exceed time deposit rate4、您的年龄是?□A.18一30 □B.3l一40 □C.41-50 □D.51-60 □E.高于61岁4、What is your age?□A.18一30 □B.3l一40 □C.41-50 □D.51-60 □E.Above 6l5、未来五年,您预计自己每月可拿出多少资金用于投资理财?□A.预计未来每月可投资金额会减少(比如:退休)□B.预计未来每月可投资金额跟现在大体相同□C.预计未来每月可投资金额比现在高5、How do you expect your future monthly investable amount over the next five years?口A.Expect the monthly investable amount will decrease(e.g.retirement)口B.Expect the monthly investable amount will stay somewhat the same口C.Expect the monthly investable amount will be greater than now6、如果您要参与投资理财,您打算购买理财产品(含基金,下同)的资金占个人总资产的百分之几?口A.25%以下口B.25%一50%口C.51%~75%口D.75%以上6、If you consider lump sum investment,what percentage of your total assets will you invest?口A.Less than 25%口B.25%to 50%口C.51 % to 75%口D.Greater than 75%7、您希望您的投资目标在多长时间内实现?口A.1年以下口B.1-2年口C.3--5年口D.5年以上7、How do you expect your time horizon for this investment product?口 A. Less than 1 year 口B.1 to 2 years 口C.3 to 5 years 口D.More than 5 years8、以下哪项最能说明您的投资经验?口A.经验有限:除存款、国债,我几乎没有其他投资经验。
Questionnaire Survey
问卷调查(Questionnaire Survey)
为了提高英语学术写作课的教学效果,请你抽出宝贵时间完成以下问卷调查。
学院: ________________ 年龄:___________
性别:______ 在职___工作时间______ 年/全日制学生_________
1.你目前的英语水平
a.大学英语六级过后一直努力学英语,其原因是保持英语水平/导师要求这
么做/其它(请写下)
b.大学英语六级过后几乎就不再学英语了
c.大学英语四级过了但六级没过
d.大学英语四级没过
2. 你是否已经用英语发表了文章
a. 几篇___ 影响因子分别是多少?______________
b. 正准备投稿
c. 还没有
3. 你觉得刚刚的测试难吗?
不难
难难在哪里?(请写下)
4.你最想通过修学术写作这门课学到什么?(可选一个或多个答案)
a. 学到用英语撰写文章尤其是影响因子比较高的文章的技巧
b. 学到在国际会议上用英语做报告或与其它国家的学者用英语作学术交流
的技巧
c. 顺利地通过这门课程的考试,拿到应有的学分
d. 其它(越具体越好,请写下)。
Questionnaire 调查问卷
Questionnaire为帮助我们设计一个最适合您孩子的学习计划,请您在参加体验课程前,花几分钟时间填写下面的问题。
孩子姓名:_______孩子胸贴名字:______性别:男生女生出生日期:____年__月__日孩子所在学校(幼儿园):_________孩子参加过或正在参加哪些培训课程或机构:1 2 3家长姓名:______今天陪宝宝的是:□爸妈都来了□爸爸来了□妈妈来了咱们的家庭正在养育几个小孩:□1个□2个□3个您的教育程度:□大专□本科□硕士□博士□其他联系电话:__________电子邮箱:@ 家庭住址:___小区一、您通过以下哪些渠道得知托马斯英语的?□路过□户外广告□传单□摊位活动□网络搜索□114 □媒体报导□朋友推荐□其它(请注明)二、托马斯英语给您的印象是一家什么样的机构?(可多选)□语言培训□能力培养□学科培养□性格养成三、您有朋友在托马斯英语学习?□否□有,姓名:______和您关系四、孩子现在的英文程度与其同龄孩子相比?□不清楚□超越□平均水平□略低于□远远低于五、您认为应该在孩子几岁时开始学习接触英语:□2岁□3岁□4岁□5岁□6岁六、您现阶段培养孩子的难点和困惑:语言方面:□中英文语言发展较同龄孩子慢□对外语学习不感兴趣或抵触能力方面:□喜欢提问,但不爱思考□喜欢游戏、动画,但学习方面兴趣差□实际动手制作能力差□手眼协调,身体运动协调性需提高性格方面:□情绪控制差,易怒,易发脾气□与同龄孩子沟通困难,易发生矛盾□内向,不爱说话,自信偏弱□任性,自我中心,得不到满足易哭闹七、您希望让孩子用何种方式学习英语□完全只通过和中教学习□单纯只通过观看英文动画片学习□家长协助在课后大量复习□通过电脑或电子白板学习□传统的背单词、学语法□通过丰富的动手活动参与课堂并实践应用八、托马斯学习馆一周上课两次,一周开放七天,您孩子能来托马斯学习的时间是:□平日下午+ 周六□平日下午+ 周日□平日晚上+ 周六□平日晚上+ 周日九、谁会陪同、接送孩子上课?□妈妈□爸爸□爷爷/奶奶/姥爷/姥姥□其他十、托马斯学习馆英语的学费在每年13000元-16000元左右,一年192课时,您觉得?□费用完全没有问题□可以接受□接受起来略有困难□完全无法接受家长签名:。
访谈问卷调查表--Questionnaire interview
附录:问卷访谈记录表 Questionnaire interview record《工程公司海外EPC总承包项目多元文化团队建设与管理》《Construction and management of multi-culture team of overseas EPC project of Chinese Engineering Company》访谈记录表(I nterview Record)第一部分:基本信息11第二部分:问卷调查部分 Questionnaire Investigation说明:这一部分主要描述您对以下一些概念的认同程度,请按您真实意思在相应表格打上“√”Note: This section mainly describes the degree to which you agree with the following concepts. Please put “√”in below table accordingly.A、基本认知: GENERAL2233B、组建项目团队(To Establish/Organize Project Team):5566C、建设项目团队(Project Team Building)778899D、管理项目团队(To Manage Project Team)10101111E、项目经理的角色(Role of Project Manager-PM)1212第三部分:选择 (单选/多选)1).当你与外籍员工发生分歧时,你会: (1)(2) .When you disagree with foreign staff, you will: .(1)当面说清楚 (2)邮件沟通 (3)保持沉默 (4)找上级解决 (5)其他(1) face to face to say clearly (2) mail communication (3) To keep silence (4) To report to superiors (5) others2)外方员工作为你的主管,你会: (1)(2)(3) .If you work as subordinate of foreign staff, you will: ;(1) 认真服从,(2)积极协助其工作 (3)学习他先进的管理方法 (4)自行其是(1)To accept him willingly (2) actively assist his job (3)To learn advanced management methods from him (4)Act as your think.3)你作为外方员工的主管,你会: (1)(2) (4) .If you work as the supervisor of the foreign1313staff, you will ;(1) 积极听取他们的意见,(2) 经常找他们聊天,了解他们工作和生活上的情况;尽力去帮助他们;(3)放手他们的工作,(4)有限制的使用(1) actively listen to their views, (2) often chat with them, to understand their work and life situation; try to help them; (3) to let go of their work, (4) To use them in restriction extent4) 外方员工加入EPC项目团队,主要目的(1) ;In your opinions: Foreign employees participate the EPC project team, the main purpose are;(1)薪酬(2)发挥所长,实现自我价值 (3)学习或适应对方的文化 (4)寻求长期合作的可能(1) To earn salary (2) to achieve the value of self (3) to learn or adapt to the others culture (4) to seek long-term cooperation5) 在EPC 团队中,你觉得有效的与外籍员工相处的方式是:(1)(2)(3)(4)(5). In the EPC team, you find that the effective way to get along with foreign employees is:(1)多多交流与沟通;(2)通过团队建设(3)通过工作的磨合;(4)交朋友;(5)了解学习对方的文化与习俗并让对方了解自己的文化与习惯;(1) Try to communicate so much; (2) through the team building (3) through the work running ; (4) to make friends;(5) To learn about other's culture and customs, and let the other-side to understand your culture and habits;6)对外籍员工有吸引力的因素有:(2). In your opinions: Factors that attract foreign workers are: ;(1)企业文化 (2)工资,福利(3)健全的保障体系(4)完善的外籍员工的管理体系(5)建立合格外籍人员人才库,规划长期合作的可能;1414(1) Corporate culture (2) salary and welfare (3) sound security system (4) perfect management system for foreign employees;(5) To establish qualified foreign talent person pool, To have possibility of long-term cooperation;第四部分:访谈部分(Q/A)问题:QuestionsQ1:您对海外EPC项目多元文化团队建设的观点是什么What are your views on the multicultural team building of overseas EPC projectsAnswer:多元文化团队建设是基于多样化价值观基础的,考虑到不同员工、组织、团体等需要而确立起来的包含多种并以一种企业文化为主元文化的一种新型的、复杂的企业文化。
QUESTIONNAIRE(问卷调查)
4.Is your part-time job related to your profession?(你们所做的兼
职是否与你的专业相关) 职是否与你的专业相关)
A.Yes (56%) B.No(44%) 5.Do you think it would affect your courses?(你认为兼职会影响你
7.Do you think part-time job can improve your society ability?(你觉得兼职对自己的社会能力有多大的提高) 你觉得兼职对自己的社会能力有多大的提高) rgely (很大程度)(80%) 很大程度) B.just so so (一般) 一般) (13.3%) 跟以前一样) C.just as before (跟以前一样)(6.7%) D.absoultly nothing (没有)(0) 没有) 8.Do your parents agree with you doing part-time 你家长是否同意你做兼职) job? (你家长是否同意你做兼职) A.absoultly aegree and encourage me(完全同意并给予鼓 励)(10%) B.basically agree, because they mainly concern the safty(基本同意,主要是出于安全方面的顾虑)(90%) 基本同意,主要是出于安全方面的顾虑) C.basically do not agree, they think we should take our study first(基本不同意,认为应当以学习为重)(0) 基本不同意,认为应当以学习为重) D.they never agree (不同意)(0) 不同意) 9.If you will do or have done part-time job ,then during the process, what do you think that the most thing you have gained .(假设你将会或者你做过兼职,那么在兼职的过程 假设你将会或者你做过兼职, 假设你将会或者你做过兼职
客户满意度调查问卷表
客户满意度调查问卷表背景我们非常关注客户满意度,以确保我们能够为客户提供最优质的服务和产品。
为了更好地了解客户的需求和意见,我们制定了这份调查问卷。
您的宝贵意见对我们非常重要,将有助于改进我们的业务和提高服务质量。
请您耐心回答以下问题。
调查问题1. 您对我们提供的产品或服务满意吗?请在以下选项中选择一个:- 非常满意- 满意- 一般- 不满意- 非常不满意2. 您从我们购买产品或服务的过程中是否遇到了问题?请在以下选项中选择一个:- 是- 否3. 如果您在购买产品或服务的过程中遇到了问题,请详细说明问题所在。
4. 您对我们的客户服务满意吗?请在以下选项中选择一个:- 非常满意- 满意- 一般- 不满意- 非常不满意5. 您是否愿意推荐我们的产品或服务给其他人?请在以下选项中选择一个:- 是- 否6. 如果您不愿意推荐我们的产品或服务,请告诉我们您的原因。
7. 您对我们提供的产品或服务的价格是否满意?请在以下选项中选择一个:- 非常满意- 满意- 一般- 不满意- 非常不满意8. 请分享您对我们未来提升产品或服务的任何建议或意见。
9. 您是否愿意参加我们未来的市场调研活动?请在以下选项中选择一个:- 是- 否提交反馈感谢您抽出宝贵的时间完成这份调查问卷。
请在下方填写您的联系信息,以便我们与您联系或提供问题解答。
- 姓名:- 联系- 电子邮件:请点击提交按钮完成调查问卷。
您的意见和建议对我们非常重要,感谢您的支持与合作!---以上是客户满意度调查问卷表的内容。
请您耐心回答,谢谢合作!。
英文的调查问卷Questionnaire
服务质量调查表实际上也是商家的⼀种促销⼿段。
请特别关注这份英⽂问卷的最后⼀题,这类问题可将被问者分为不同的类型,以供统计分析。
这也是种有效防⽌被问者拒绝回答某些“私⼈”问题如年龄、收⼊等⽽设计的策略。
放在最后问,即使被问者拒绝回答该类问题,调查也已近尾声;若放在最前⾯,被问者也许由于反感从⽽拒绝整个调查。
Service Quality Questionnaire1. Have you purchased a Pizzahut's pizza in the last week? □ yes □ no □ unsune2. The last time you bought a Pizzahut's pizza, did you: (check only one) □ Have it delivered to your house? □ Have it delivered to your place of work? □ Pick it yourself? □ Eat it at the Pizza parlor? □ Purchase it some time other way?3. In your opinions, the taste of a Pizzahut's pizza is: (check only one) □ poor □ fair □ good □ excellent4. Which of the following toppings do you typically have on your pizza? (multiple check) □ pepper □ onion □ sausage □ mushroom □ hot pepper5. How do you rate the speediness of Pizzahut's in-restaurant service once you have ordered? (check only one) □ very slowly □ slow □ average □ fast □ very fast6. Please indicate your gender, age and occuption:。
Questionnaire 英文调查问卷
QuestionnaireWe are students of BeijingJiao tongUniversity; we are concluding a survey on the focus events about Wanglijun that happened recently. The answers you give will be kept confidential and used seriously for research purpose only.Please tick the suited item following.Gender: ( ) Male ( ) FemaleAge: _______________Status: ( ) Student ( ) Office ( ) Worker ( ) Professional ( ) Other1、H ave you ever heard about the Wanglijun and his story before?( ) yes, I am always keeping a watchful eye on it.( ) yes, but I just know it a little.( ) no, I have never heard of it.2、W anglijun had make a great contribution on the fighting to the criminal,what do you think of this?( ) positive, I think all of the police officer should serve him as a model.( ) neutral, I think he had just done what he should do.( )negative, I think it is a conspiracy.3、W anglijun has run into the American Agent in Chengdu, what do you think ofit?( ) agree, it is necessary.( ) disagree; it is a wrong way to solute the matter.( ) no idea.4、A fter the running of Wanglijun, the Chongqingmayor Huangqifan had droveto arrest Wanglijun; does he have the right to do this?( ) agree, it is necessary.( ) disagree; it is a wrong way to solute the matter.( ) no idea.5、B oxilai is the Party Secretary of Chongqing, is there any relationship do youthink with him?( ) yes, the whole matter is controlled by him..( ) maybe, he should be involved.( ) no idea6、W hat do youthink the relationship about Boxilai and Wanglijun?( ) Wang had betrayed the Bo.( ) they are only the relationship of boss and underman.( ) no idea7、W hat kind of role do you think Huangqifan play in the whole event?( ) He must have a hand in it.( ) He had only done something in his responsibility.( ) no idea.8、T he Partyhad removed Wanglijun from office after this event, what is youropinion?( )agree, it is necessary.( ) disagree; it is a wrong way to solute the matter.( ) no idea.9、T he Party had removed Boxilai from office after this event, what is youropinion?( )agree, it is necessary.( ) disagree; it is a wrong way to solute the matter.( ) no idea.10、Do you think is there any effect on you about the event of Wanglijun? ( ) yes, a lot( ) yes, but just a little.( ) nothing.The following question needs your deliberation.11、What is your opinion about how to take a precaution to the similarevents?12、When the privatebenefit meet the national benefit , which do you will conserve?Thank you!。
Customer Satisfaction Questionnaire客户满意度调查表
Customer Satisfaction QuestionnaireCustomer Name Product ModelCustomer AdressCustomer EmailCustomer TelDear customer:In order to offer you better service and make our quality, shipment, and service best match your needs, we developed this blank, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation!一、Product Quality1、Which do you value most when you purchase a good quality product?□ product itself □ company reputation□ company strength □ company after-sale service2、Which quality indicators do you pay more attention to?□ designs □technics □ stability□ functions □(others)3、Are you satisfied with our design and appearance of products?□ very satisfied□ just so so,Your comments or suggestion on this:____________________________ □ not satisfied,Your comments or suggestion on this:4、Are you satisfied with our packing?□ very satisfied□ just so so□ not satisfiedYour comments or suggestion on this:5、What do you think of our quality ?□ excellent □ very good □ fair □ poor □ very poor Your comments or suggestion on this:二、Salesman ServiceWhat do you think of our salesman? Are you satisfied with him/her response during the meeting? please let us know your comments and suggestions :1.__________________________________________________________________2.___________________________________________________________________3.___________________________________________________________________三、After-sale ServiceWhat kind of after-sale service do you need us to provide for? Please let us know your ideas:1.__________________________________________________________________2.___________________________________________________________________3.___________________________________________________________________ Your other comments and suggestions:Signature:Date:P.S. If any needs, please feel free to contact us as follows:Tel:Fax:Email:。
英文版客户满意度调查问卷
S un R ise-T ech HK CO.,LTDTel:(86)755-83324735升瑞科技(香港)有限公司Fax: (86)755-83324732sales@sunrise-tech.hkCUSTOMER FEEDBACK QUESTIONNAIREAbout productsHow frequent do you purchase products?□weekly □monthly □quarterly □yearlyRange of your purchase productsSuch as BNC,CC4,and any others?Quality of our Products □Excellent □Very good □good □fair □poor □very poor □DisappointingPricing of our products □very Expensive □Expensive □Somewhat Expensive □fair □Somewhat inexpensive □inexpensive □very inexpensiveBased on your last experience with our products,would you purchase products again from us?□Yes □No □Maybe About our servicesThe accuracy and honesty of the information we supply you with □Excellent □Very good □good □fair □poor □very poor □DisappointingOur ability to meet your orders/requirements □Excellent □Very good □good □fair □poor □very poor □DisappointingTimeliness of our deliveries □Excellent □Very good □good □fair □poor □very poor □DisappointingOur complaint handling system □Excellent □Very good □good □fair □poor □very poor □DisappointingBase on your last experience with our services,would you purchase product from us again?□Yes □No □MaybePlease share with us any other information would you like to help us serve you better Comments/Suggestions :Complaint :Compliment :YOU COMPANY NAME:SIGNATURE:DATE:。
questionnaire词根
questionnaire词根
questionnaire这个词源于法语单词“questionnaire”,意为“问题表”,其词根为“question”(问题)和“aire”(后缀,意为“表或人”)。
在现代社会中,问卷调查已成为一种常见的数据收集方式。
一个完整的问卷通常由多个问题组成,旨在了解受访者的观点、态度、行为等方面的信息。
问卷的设计和实施需要考虑到众多因素,如问卷种类、受众特征、问题类型和答案选项等。
问卷调查的应用领域非常广泛。
在学术研究中,问卷通常是收集数据的主要方式之一;在商业领域,问卷被用来了解消费者对产品或服务的看法和需求,以帮助企业做出更优秀的决策;政府机构也常常利用问卷调查来收集民意、了解市民需求等。
尽管问卷调查的应用领域广泛,但其设计和实施都需要谨慎。
问卷的问题应该具有合理性、有效性和准确性,避免主观色彩过重或引导性强的问题。
此外,问卷的受众也应该被充分考虑到,例如问卷的语言、难度和长度等都应该考虑到受众的特征。
总之,问卷调查是一种非常有用的数据收集方式,能够为我们提供大量有价值的信息。
在设计和实施问卷时,我们需要遵循一定的原则和标准,以确保问卷的有效性和可靠性。
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用户满意程度调查Questionnaire
编号/Serial No: XLCCLX∙AS∙01∙002购买产品 Purchased Products:搅拌车 Truck Mixer □搅拌站 Batching Plant □回收站 Recycling Plant □•5=优秀 Excellent 4=良好 Good 3 =好 Good 2=一般 Average 1 .对服务的评价 Please indicate your views on our servicea.产品交货时间 delivery time of productb.服务人员态度 attitude and motivation of service staffc.产品的操作培训 customer training for operationd.客户问题处理速度 speed of response to your enquirye.备件采供速度 timeliness of purchasing spare parts2 .对产品的评价 Please indicate your views on our producta.操作性能 Product Performanceb.产品质量Qualityc.产品价格Price3 .您在近两年购买过其他厂家的相同的产品吗?哪种品牌?Have you bought products from other companies and what kind of product/brands? 是 Y es □ 否 No □4∙您选择XLC 产品的原因是什么? Why did you choose XLC?技术含量高 technical excellence □ 信誉 reputation□ 服务好 customer service □ 以前购买过 previous experience with XLC □ 其他 other: ____________________________________________________ 5 .为了完善对您的服务,请您在下表中写下您对我们的意见和建议。
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Shengli Oilfield Shengli Power Machinery Group Company Ltd No. 1060, Beiyi Road, Dongying City Shandong Province, P.R China
QUESTIONNAIRE FOR GAS FUEL BASED POWER PLANT
INFORMATION REQUIRED FOR SELECTION / SIZING / DESIGN OF POWER PLANT
A SITE CONDITIONS
1) Altitude (m above Sea Level)
2) Maximum Ambient Temp. (︒ C)
3) Relative Humidity at Maximum Ambient (%)
4) Wet Bulb Temperature of the Area (︒ C)
5) Environment (Dusty / Clean)
6) Presence of any Hazardous or ChemicallyActive Gases In Surrounding Air
7) Soil Condition at site (normal, marshy, black cotton etc.)
8) Soil bearing capacity (< 15 tons/m2 or > 15 tons/m2)
9) Water table at site
B POWER REQUIREMENT (As discussed personally present conditions given )
1) Maximum Demand (kVA)
2) Minimum continuous process loads (kVA / kW)
3) Grid Voltage and Frequency
Variation Percentage
4) Whether Independent Auxiliary Power Supply available
5) Proposed Power Plant capacity (MW)
C STEAM REQUIREMENT (IF ANY)
1) For process Steam (Quantity T/hr, pressure)
2) For air-conditioning / chillers etc (quantity T/hr., pressure)
3) For fuel heating only
4) Existing Boiler(s) details
D FUEL
1) Type of fuel to be used ?
NATURAL GAS/BIOGAS/PRODUCER GAS/SYN GAS/COAL MINE METHANE/COKING GAS/COAL GAS?
(Please provide detail specifications of fuel, in case of Gas Annexure IV shall be filled also)
2) Approximate price of fuel at site
3) Fuel Handling and Storage Facility at site (If any for existing Generating Sets)
INFORMATION REQUIRED TO DETERMINE OPERATING PHILOSOPHY
A POWER PLANT OPERATION (Continuous / Base Load / Standby / Emergency / Peaking)
B PARALLEL OPERATION
1) With grid ( Yes / No )
2) Between proposed Diesel Gen Sets or others (Yes / No )
3) With existing DG / TG Sets (Yes / No)
Details of existing DG /TG sets (if parallel operations req.)
i) Supplier / Model/ Name plate details
ii) Rating (kVA / kW)
iii) Make / Model / Type of Governor
iv) Type of Excitation / AVR
v) Synchronization Facility
C SPECIAL REQUIREMENTS
Motor Starting Duty (If any)
(If yes, please provide details wherever possible)
Furnace application
(If yes, please provide details wherever possible)
1) Non-linear Thyristor Loads, if any
2) Any other non-standard loads, if any
3) Water Availability (Sufficient- Cooling Towers, Scarce - Radiators)
INFORMATION ABOUT THE CLIENT (PURCHASER / OWNER COMPANY)
1) Annual Turnover of the Company
2) Main Product and installed capacity
3) Location of the Site
4) Availability for proposed Power plant at site
5) Contact Person at Site
Address / Telephone / Fax #
6) Whether power requirement is for existing plant /expansion project / new project
7) Duty structure (EPCG / EOU / Project Import / IPP)
8) Project Implementation Schedule
(Power Out - month / year)
9) Mode of Financing the Project
10) Type of Offer Required (Feasibility Study / Indicative / Budget / Firm)
11) Cost of existing Power
(a) From Grid including Max.Demand Charges
(b) Generated from other source (DG / TG etc.)
Additional Information
what is the current project stage? Please specify the expected schedule.
what is the process for the supplier? Negotiation or public tendering?
what is your role for this project? Developer/owner/sponsor/investor/EPC contractor/agent/consultant?。