旅游英语unit12-L20Lesson20 Turn-down Service
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What can you get from this lesson?
Words(单词)
Expressions (短语) Sentence Patterns （句型） Ability Demand (能力要求)
Homework
• 1.Recite the words and expressions on doing turn-down service in this lesson.
Case Study
—Dialogue1
Listening
– H: May I come in? – S: Come in, please. – H: I'm sorry to disturb you. May I do the turn-down service
for you now? – S: Thank you. But can you clean it when I am out? – H: That’s OK – S: You know, one of my friends will come and see me this
• 3)Mr. Smith wants to treat his friends and he asks the attendant to bring three pairs of slipper. ( )
Practice
• Role-play
Let the students work in pairs: Role Play • Make a new dialogue between Mr. Green and the
1.Listening
• Pre-listening questions
• 1. What does the keeping attendant do for Mr. Taylor?
• 2.What does Mr. Taylor need for the party?
2. Listen to the tape again and find out the key words
Unit8 Room-cleaning Service
Lesson20 Turn-down Service
Teaching Objectives:
• By the end of this lesson, you should be able to（本节课你应该学会 ）
• Ⅰ.Knowledge Objectives(知识目标)： • 1.spell and pronounce the words on doing turn-down service（拼读
3.Decide whether the following statements are True (T) or False(F)
• 1)Turning down service time in the hotel is usually from 7:00 am to 9:00 p.m.( )
• 2) All the hotels offer turning down service. ( )
clerk • Mr. Green called housekeeping and asked the clerk
to do the turn –down service
• Key words：turn-down service , towel, boiling water,
Chinese tea
Summary
and expressions
• turn –down service /turn down
2）disturb
3: Find out some useful sentences
• 1. May I do the turn –down service for you now? （我现在可 以为您做夜床服务吗？）
关于晚床服务的单词） • 2.remember some key expressions in the dialogue.（记住对话中的
重要短语） • Ⅱ.Technical Objectives(技能目标)： • 1.Obtain the information on doing turn-down service (获得做晚床服
• 2. Rewrite a simple dialogue between Mr. Green and the clerk in the handed exercise book.
• 3. Go through supplementary knowledge(知识加油站)
Thank：Complete the useful sentences
• 1）I'm sorry to_____ you. • 很抱歉打扰你了。 • 2）May I do the_____ _____or you now? • 现在我可以为你做晚床吗？ • 3）I’d like to _____my friend with a typical ____ _____. • 我想用典型的中国茶招待我的朋友。 • 4) I’m always at your ______. • 我随时为您服务
evening. And we are going to have a small party. Will you please bring us a bottle of just boiled water and tea cups? I’d like to treat my friend with typical Chinese tea. – H: Well, I’ll bring in some fresh towels together with the drinking water and tea cups. – S: By the way, is there any mail for me? – H: No. If there is, I'll give it to you in time. – S: Thank you.You are a smart girl indeed. – H：I’m always at your service. Goodbye, sir and madam， and have a very pleasant evening.
• 2. I'm sorry to disturb you. （抱歉打扰您。） • 3 Will you please bring us a bottle of just boiled water and
tea cups? （能给我们拿来一瓶开水和几个茶杯吗？） • 4. You may make all of them in about half an hour. （你可以
务的信息) • 2.Learn how to make telephone service in English in daily life. • （在日常生活中学会如何用英语做晚床服务）
Match the words and the picture
A
B
C
D
E
1)towel ( ) 2) mail ( ) 3)lamp ( ) 4) curtain ( ) 5) thermos ( )
Words(单词)
Expressions (短语) Sentence Patterns （句型） Ability Demand (能力要求)
Homework
• 1.Recite the words and expressions on doing turn-down service in this lesson.
Case Study
—Dialogue1
Listening
– H: May I come in? – S: Come in, please. – H: I'm sorry to disturb you. May I do the turn-down service
for you now? – S: Thank you. But can you clean it when I am out? – H: That’s OK – S: You know, one of my friends will come and see me this
• 3)Mr. Smith wants to treat his friends and he asks the attendant to bring three pairs of slipper. ( )
Practice
• Role-play
Let the students work in pairs: Role Play • Make a new dialogue between Mr. Green and the
1.Listening
• Pre-listening questions
• 1. What does the keeping attendant do for Mr. Taylor?
• 2.What does Mr. Taylor need for the party?
2. Listen to the tape again and find out the key words
Unit8 Room-cleaning Service
Lesson20 Turn-down Service
Teaching Objectives:
• By the end of this lesson, you should be able to（本节课你应该学会 ）
• Ⅰ.Knowledge Objectives(知识目标)： • 1.spell and pronounce the words on doing turn-down service（拼读
3.Decide whether the following statements are True (T) or False(F)
• 1)Turning down service time in the hotel is usually from 7:00 am to 9:00 p.m.( )
• 2) All the hotels offer turning down service. ( )
clerk • Mr. Green called housekeeping and asked the clerk
to do the turn –down service
• Key words：turn-down service , towel, boiling water,
Chinese tea
Summary
and expressions
• turn –down service /turn down
2）disturb
3: Find out some useful sentences
• 1. May I do the turn –down service for you now? （我现在可 以为您做夜床服务吗？）
关于晚床服务的单词） • 2.remember some key expressions in the dialogue.（记住对话中的
重要短语） • Ⅱ.Technical Objectives(技能目标)： • 1.Obtain the information on doing turn-down service (获得做晚床服
• 2. Rewrite a simple dialogue between Mr. Green and the clerk in the handed exercise book.
• 3. Go through supplementary knowledge(知识加油站)
Thank：Complete the useful sentences
• 1）I'm sorry to_____ you. • 很抱歉打扰你了。 • 2）May I do the_____ _____or you now? • 现在我可以为你做晚床吗？ • 3）I’d like to _____my friend with a typical ____ _____. • 我想用典型的中国茶招待我的朋友。 • 4) I’m always at your ______. • 我随时为您服务
evening. And we are going to have a small party. Will you please bring us a bottle of just boiled water and tea cups? I’d like to treat my friend with typical Chinese tea. – H: Well, I’ll bring in some fresh towels together with the drinking water and tea cups. – S: By the way, is there any mail for me? – H: No. If there is, I'll give it to you in time. – S: Thank you.You are a smart girl indeed. – H：I’m always at your service. Goodbye, sir and madam， and have a very pleasant evening.
• 2. I'm sorry to disturb you. （抱歉打扰您。） • 3 Will you please bring us a bottle of just boiled water and
tea cups? （能给我们拿来一瓶开水和几个茶杯吗？） • 4. You may make all of them in about half an hour. （你可以
务的信息) • 2.Learn how to make telephone service in English in daily life. • （在日常生活中学会如何用英语做晚床服务）
Match the words and the picture
A
B
C
D
E
1)towel ( ) 2) mail ( ) 3)lamp ( ) 4) curtain ( ) 5) thermos ( )