Unit 1 Factory Tour
[vip专享]Unit 1 A Factory Tour
![[vip专享]Unit 1 A Factory Tour](https://img.taocdn.com/s3/m/faa32dbd4b73f242326c5f76.png)
advanced globe
leader
C. Ask the students to listen to the dialogue between a visitor and a receptionist in the
reception room and decide if the statements on page 3 are true or false..
Step 2 Presentation
1. PartⅠWarm-up (1) Get the students to read the description of Blie Bell Creameriy and choose the proper word to
fill in each blank on Page 2.
Supplier assessment enables you to evaluate manufacturers’ capabilities, to ensure compliance to regulations and to get products in line with the contracted quality and quantity within a specified time frame. How do you evaluate the suppliers effectively? You can make a factory tour to assess their quality, service and technology. In fact, a factory tour is one of the most impirtant parts of the assessment of a potential supplier. During or before the factory tour, you should be able to do financial and cost reviews. During the tour you will want to see the working environment, product development and the quality control and manufacturing systems. You can evaluate a supplier in the following ways:
unit-1-a-factory-tour-新视野商务英语视听说下学习资料
我很乐意来看你们最新的设施。
I would be happy to come to see your newest
我什么时候能参观你们的工厂？ facilities.
越快越好！！
When could I visit your factory? The sooner the
better!
B.工厂参观的安全措施
❖ 两班制
❖ double shift （system）
❖C．年生产能力 ❖ annual production capacity
❖ D．年生产量
❖ annual production volume
❖E．全自动生产线 ❖ full-automated production line
❖ 装配线
❖ assembly line
workshop:多指车间、修理厂 a car repair workshop
也有相互混用现象
Task 1 The following are some examples of questions often asked during a factory tour. Please find their corresponding responses, and then listen to the dialogues to check your answers.
我想知道我能不能和你们的工人 to your plant manager.
谈谈？
I hope to meet your general manager.
我能参观一下你们的产品设计中 I wonder whether I could talk to your workers?
心吗？
Could I visit your product-design centre?
unit-1-a-factory-tour-新视野商务英语视听说下学习资料
workshop:多指车间、修理厂 a car repair workshop
也有相互混用现象
Task 1 The following are some examples of questions often asked during a factory tour. Please find their corresponding responses, and then listen to the dialogues to check your answers.
Part I warm-up
What do you think we should prepare before clients coming to our factory?
Preparation
(1)To negotiate with the customer
(2) Sample (3) Showroom (4) The workshop (5) Quality inspection room (5) Language and knowledge
Factory:多指生产轻工业消费工业产品的企业 1.tabacco factory 2. clothing factory 3.furniture factory 4. chocolate factory
plant:多指重工业工厂，尤其是重工业中的机器制造或电机制造业工厂。 1.ship-building plant (yard) 2. power plant 3oeing is the world’s leading aerospace company and the largest manufacturer of commercial jetliners and military aircraft combined. Listen to the introduction of the Boeing Everett Factory tours and choose the right word to fill in each blank.
商务英语(工厂参观)
商务英语-参观工厂一、工厂参观50句1、Welcome to our factory. 欢迎到我们工厂来。
2、I've been looking forward to visiting your factory. 我一直都盼望着参观贵厂。
3、You'll know our products better after this visit. 参观后您会对我们的产品有更深的了解。
4、Maybe we could start with the Designing Department. 也许我们可以先参观一下设计部门。
5、Then we could look at the production line. 然后我们再去看看生产线。
6、These drawings on the wall are process sheets. 墙上的图表是工艺流程表。
7、They describe how each process goes on to the next. 表述着每道工艺间的衔接情况。
8、We are running on two shifts. 我们实行的工作是两班倒。
9、Almost every process is computerized. 几乎每一道工艺都是由电脑控制的。
10、The efficiency is greatly raised,and the intensity of labor is decreased. 工作效率大大地提高了，而劳动强度却降低了11、All produets have to go through five checks in the whole process. 所有产品在整个生产过程中得通过五道质量检查关。
12、We believe that the quality is the soul of an enterprise. 我们认为质量是一个企业的灵魂。
商务英语话题 FactoryTour参观工厂
商务英语话题 FactoryTour参观工厂商务英语话题：FactoryTour参观工厂对话1A: Good afternoon, Mr.Green. I’m Jill, Mr.Smith’s secretary. Would you like to look around the factory first?下午好，格林先生，我是吉尔，史密斯的秘书。
您要先参观一下工厂吗?B: Yes, I would.是的。
A: Now this is our office block. We have all the administrative departments here: Sales, Aounting, Personnel, Market Research and so on.这是我们的.办公区，我们所有的行政部门都在这儿：销售部，会计部，人事部，市场调查部等等。
B: What’s that building opposite us?对着我们的那座楼是做什么的?A: That’s the warehouse where the larger items of medical instruments are stored. We keep a stock of thefast-moving items so that urgent orders can be met quickly from stock.那是储存着大量医疗设备的仓库。
我们储存着大量医疗设备以备紧急之需。
B: If I ordered an X-ray apparatus today, how long would I have to wait for the delivery in Scotland?如果我今天订一套X光设备，要多长时间运到苏格兰?A: I think you’d better speak to our work’s manager, Mr. Smith. You’ll meet him when we go over to the factory. We’ll go there now. ( In the workshop) This is one of our three workshops. This is the delivery bay here.我认为您应该同我们的生产经理史密斯先生谈。
Unit 1 A Factory Tour
Unit One A Fa cto ry To ur (P art Ⅰ& Part Ⅱ) Factory tour is an important part in business activities. Buyers will get a comprehensive understanding of the products and the production process in the tour. Meanwhile, the manufacturer can demonstrate their advantages to attract buyers. In this period, Ss will know what they should know about a factory tour. 1. Know some questions often asked during a factory tour and the corresponding responses; 2. Listen for some specific points. Questions often asked during a factory tour.
Teaching procedures: Step 1 Leading in 1. Have a warm-up activity by asking the students did they ever have a factory tour. 2. Ask them if they know what they can do and during a factory tour. Step 2 Presentation 1. PartⅠWarm-up (1) Get the students to read the description of Blie Bell Creameriy and choose the proper word to fill in each blank on Page 2. (2) Check the answers. eat tour taste enjoy make closed shop 2. Part Ⅱ Listening Practice (1) Task 1 A. Get the students to find the corresponding responses of some examples of questions often asked during a factory tour. B. Play the tape and ask the students to check their answers. f–e–g–j–c–h–b–a–d–i (2) Task 2 A. Get the students to listen to the introduction of the Boeing Everett Factory tours and choose the right word to fill in each blank on page 3. B. Check the answers. aerospace manufacturer services showcase production various producer advanced globe leader C. Ask the students to listen to the dialogue between a visitor and a receptionist in the reception room and decide if the statements on page 3 are true or false.. D. Check the answers. F F F T F Step 3 Business Profile: Supplier Assessment Programme — A Factory Tour Selecting the right suppliers is one of the most important conditions for successful sourcing. Supplier assessment enables you to evaluate manufacturers’ capabilities, to ensure compliance to regulations and to get products in line with the contracted quality and quantity within a specified time frame. How do you evaluate the suppliers effectively? You can make a factory tour to assess their quality, service and technology. In fact, a factory tour is one of the most impirtant parts of the assessment of a potential supplier. During or before the factory tour, you should be able to do financial and cost reviews. During the tour you will want to see the working environment, product development and the quality control and manufacturing systems. You can evaluate a supplier in the following ways: Financial review Ask the supplier to reovide the following materials: ● The last two fiscal years’ income statements and two years’ balance sheets. (Ask for an explanation of any unusual trends or relationships.) ● The final audit report of any independent accounting firms (if available, from the last three years). ● An analysis of aging of accounts payable and accounts receivable for the past three years. This information may be provided in summary, staing the dollar amount and percent outstanding for under
商务英语听说 Unit 11 FACTORY TOUR
Question Two • Where is a stock of the faster moving items kept? B • A. In the administrative department. • B. In the warehouse. • C. In the research and development section. Question Three • How long does it take to get the delivery after placing
• Task Two
• Directions: In this task, you will hear two persons talking on their factory tour. Decide whether the following statements are True or False.
Unit 11 Factory Tour
Teaching Aims
13
To comprehend basic vocabulary and sentence patterns related to a factory tours;
2
To identify and understand the basic elements of a factory tour;
Warm-up
• Word Bank
• overall adj. 总体的• • impression n.印象
• favorably adv.顺利地，好意地，亲切地 •
• multiplex adj.多元的,复式的
•
n.多厅影院，多剧场影剧院；多路
•
Warm-up
Unit-1--A-Factory-Tour
Unit 1 A Factory TourFactory tour is an important part in business activities. Buyers will get a comprehensive understanding of the products and production process in the rour. Meanwhile, the manufacturer can demonstrate their advantages to attract buyers.工厂参观是上午活动的一个重要环节。
通过参观工厂，采购商可以全面深入地了解产品和生产过程，而生产商可以通过展示自己的实力来吸引买方。
Follow Practice1.You will hear a dialogue between Thomas and Richard after they have taken afactory tour. Listen to the dialogue and choose the correct answer to each question.(1)What’s the visitor’s general impression of the factory?A.Too bad.B.Just so-so.C.Remarkable.(2)What dowd Thomas think of the production speed of the factory?A.It’s not very impressive.B.It gives the factory an advantage over its competitors.C.It has no difference with that of other producers.(3)Who made the assembly line?A.Engineers.B.Technicians.C.Engineers and technicians.(4)How much is spent on new product development every year?A.About 8% of the gross sales.B.About 10% of the gross sales.C.About 8% to 10% of the gross sales.(5)Who would visit the factory someday?A.Richard’s manager.B.Thomas’s manager.C.Nobody.Key:1~5: C B C C BPost-viewingWork in pairs.Choose a role card A , B , or , C and read your factory tour profile. Then prepare a two-minute dialogue with your partner. Try every card if you haveenough time.HomeworkRole Card CAfter Touring a FactoryYou are a visitor, and your partner is the receptionist of a factory. You’ve just finished a factory tour, and are talking about your impression about the factory, and possibilities of future co-operation.Unit 2 Trade FairA trade fair is an exhibition organized so that companies in a specific industry can showcase and demonstrate their new products and services. Generally speaking, trade fairs are not open to the public and can only be attended by company representatives and members of the press.交易会是公司展示其新产品或服务的场所。
unit 1 a factory tour 新视野商务英语视听说下
❖ 两班制
❖ double shift （system）
❖C．年生产能力 ❖ annual production capacity
❖ D．年生产量
❖ annual production volume
❖E．全自动生产线 ❖ full-automated production line
❖ 装配线
❖ assembly line
workshop:多指车间、修理厂 a car repair workshop
也有相互混用现象
Task 1 The following are some examples of questions often asked during a factory tour. Please find their corresponding responses, and then listen to the dialogues to check your answers.
Task 2
单击此处编辑母版标题样式 1. Boeing is the world’s leading aerospace
company and the largest manufacturer of commercial jetliners and military aircraft combined.
Factory:多指生产轻工业消费工业产品的企业 1.tabacco factory 2. clothing factory 3.furniture factory 4. chocolate factory
plant:多指重工业工厂，尤其是重工业中的机器制造或电机制造业工厂。 1.ship-building plant (yard) 2. power plant 3. nuclear power plant
商务英语热门话题：FactoryTour参观工厂（二）
商务英语热门话题：FactoryTour参观工厂（二）对话2.A: Mr. Brown, I’d like introduce you to Mr. Lee, the plant manager.布朗先生，容我向您引见工厂经理，李先生。
B: How do you do, Mr. Lee?你好，李先生。
C: How do you do, Mr. Brown? It’s a pleasure to meet you.你好，布朗先生，很高兴见到您。
B: The pleasure’s mine.这是我的荣幸。
C: I’ll give you a complete picture of or operation.我会把我们制作过程的总图给您。
B: Thank you.谢谢。
C: First, I’ll show you an 8-minute multimedia.首先，我为您映放8分钟的多媒体简介。
对话3.A: When was this factory founded?这家工厂是何时成立的？B: In 1976 with a capital of 2 million dollars.1976年，当时资本为200万美元。
A: How many employees do you have?有多少雇工？B: There are about 1200 in the plant, and 80 in the office.1200名工人，80名职员。
A: Are you expanding your plant?贵公司在扩厂吗？B: Yes,. Our new plant will start production next month.是的，我们的新工厂下个月开始动工生产。
A: That will help to speed things up.那会有助于加快出货速度。
B: Of course. It has taken two years altogether.当然了。
新视野商务英语视听说 (下册)答案【完整版】
新视野商务英语视听说下Unit 1 A Factory TourPartⅠ: warm-up(1)eat (2)tour (3)taste (4)enjoy (5)make (6)closed (7)shopPartⅡ: listening practiceTask1(1)f (2)e (3)g (4)j (5)c (6)h (7)b (8)a (9)d (10) iTask21.(1)aerospace (2)manufacturer (3)services (4)showcase (5)production(6) various (7) producer (8) advanced (9) globe (10) leader2.(1)～(5) F F F T FPartⅢ1. (1) c (2) b (3) c (4) a (5) a2. (1)6000units (2) only 1%(3) First, they will confirm the quality of each part according to the regulations at every point in the process. Also, they have computer-controlled equipment to test the quality of the semi-finished product and of the final product. Lastly, they send some products to the public quality-control centre for checking.PartⅣ1(1)200 markets across six continents (2) about 300000 (3)108 (4)8 (5)932(1)20～30 (2)13 (3)15 (4)30～45PartⅤ1. (1) c (2) b (3) c (4) c (5) b2. Thomas and Richard had a factory tour. Thomas was very impressed by the speed of the assembly line of the factory. Richard said that the high-speed assembly line was designed and made by their engineers and technicians. Then Thomas wondered how much the factory spent on new product development every year and how soon the order would be delivered. Richard told him that 8% to 10% of the gross sales was spent on new product development. He also said that delivery of new products depended on the size of the order and the items. Finally, Thomas asked Richard to give him some brochures on the products because he wanted his manager to know about them. Richard also said that Thomas’s manager would be welcome to visit the factory. PartⅥ1.The correct order is: d-g-e-a-c-h-b-f2.(1)history (2)first (3)consumed (4)manufacturing (5)secrets Unit 2 Trade FairsPart Ⅰ(1)China Import & Export Fair (Canton Fair), China Hi-Tech Fair, Beijing International Automotive Exhibition, etc.(2)kitchenware & tableware, general ceramics, home decorations, glassware, foodstuffs, native product, medicines & health products, sporting, travel & recreation products, office supplies, shoes, cases & bags, furniture, etc. (3) See a variety of goods, compare goods of different brands. Collect useful information such as catalogues, price list, etc; visit potential business partners; place orders.Part ⅡTask1(1) F (2) F (3) T (4) F (5) F (6) TTask2(1)domestic (2)suppliers (3)Customer (4)value (5)services(6)ideas (7)compare (8)specialized (9)innovative(10)up-to-date2. (1) new (2) reputation (3) world (4) range (5) latestPart Ⅲ1. (1) rentable (2) entertainment (3) transport (4) halls(5) exhibition (6) arena (7) facilities (8) conjunction2. (1) c (2) b (3) c (4) c (5) a (6) bPart ⅣJohn: (3) (2)Mr. Robbins: (1) (4) (5)2. (1) c (2) b (3) c (4) aPart Ⅴ(1) Canton Fair 2) biannually (3) renown (4) variety (5) turnover(6) exhibitors (7) opportunities (8) quality (9) promotion (10) volumePart ⅥQuestion 1: Miss Stewart, why did you want to exhibit in North America? Question 2: How did you choose the right one?Question 3: What did you do to prepare before attending the trade fair? Question 4: How were you able to exploit your business opportunities and generate new business?Question 5: What did you do after the trade fair?2. (1) a (2) c (3) b (4) a (5) bUnit 3 Marking EnquiriesPart Ⅰ(1)Ask for morn information concerning the product in the advertisement inyesterday’s New York Times.(2)Jackson Brothers(3)If I am the receiver, I will send the latest catalogue to the writer and answerall the questions that interest him.Part ⅡTask1 (1) C (2) B (3) ATASK21. (1) General (2) articles (3) Specific (4) content (5) specifications2. (1) steel screws in all sizes(2) CIF(3) Because the supplier is able to supply larger quantities at more attractiveprices(4) The supplier’s offer.Part Ⅲ1. (1) b (2) c (3) b (4) c2. (1) Export (2) Merchandise (3) flight (4) Production(5) 10 o’clock (6) sample (7) evaluated(8) purchasesPart Ⅳ1.(1) speedboats (2) price quote (3) around the corner (4) pay2.(1) US$6500 (2) 10% (3) shipment (4) US$7850Part Ⅴ1. (1) F (2) T (3) F (4)T2. If I were a farmer, the price would concern me most. The reason being that, first, form products do not generally sell at a high price so we have to keep production costs down. Secondly, taxes are fairly high at present and we have less support from the government, so our incomes are decreasing. That’s why I think the price is my greatest concern. On the other hand, if we can improve quality by buying better seeds and improving our handing methods, we can sell at a premium. That could increase our income.Part Ⅵ1.(1) c (2) a (3) c (4) b (5) c2.Agents need to be paid for their work. Sometimes they are paid a percentage ofthe order but that hardly induces them to negotiate low prices. Therefore, agentsare usually paid commission. This may be paid by the seller or by both seller and buyer.Unit 4 Negotiating PricesPart Ⅰ(1)listen (2) speak (3) interrupt (4) ask questions (5) penny(6) pound (7) assertive (8) aggressive (9) more (10) lessPart ⅡTask1(1)discount for bulk (2) minimum quantity (3) early-settlement discount(4)commission (5) contract, unit priceTask21.(1) T (2) F (3) T (4)F (5) F2.(1) FOB (2)agents (3)extra (4)Korean (5)exceptionsPart Ⅲ1.(1) b (2) a (3) c (4) a (5) c2.A: We are very interested in your X358 MP4 and are thinking of making a trialorder of 10000 pieces. What price can you offer us?B: As this is our first business, we can provide you with some preferential terms.How about $40 per piece?A: Oh, I’m afraid that’s way beyond our expectations. It’s even higher than what the other factories give us.B: Yes, we know there are lower price around but would you please look at the quality? Ours are much better than our competitors’. In addition, the demand for this item from our company is very high. We’re actually temporarily out of stock right now. Currently, demand is way ahead of supply in the market.A: We know about that. But don’t you think you should make some concessions to make your price competitive? Can we make it $35 if we place large orders?B: Well, that’s a tough deal. However, since we’re going into a long-termrelationship, maybe we can try to reach that bottom line for you.Part Ⅳ1.(1) b (2) c (3) c (4) b (5) a2.(1) Welsh (2) 60 days (3) 13.5 (4) 1000 (5) 22.5 (6) 3 (7) 1000 (8) 500Part Ⅴ1.(1) 4%, annual (2) expenses (3) publicity, personnel (4) 40% (5) next year2.Sample dialogue:A: Mr. Brown, I’m anxious to know about your offer.B: Well, we’re been holding it for you. Here it is. Five hundred cases of black tea, at 30 pounds per kilogram, CIF London. Shipment will be in June.A: That’s a steep price! It’ll be difficult for us to make any sales.B: I’m surprised to hear you say that. You know the price of black tea has gone up since last year. Our compares favorably with what you might get elsewhere.A: I’m afraid I can’t agree with you there. India has just come back into the market with a lower price.B: Ah, but everybody in the tea trade knows that America’s black tea is top quality. Considering the quality, I’d say the price is very reasonable.A: No doubt your tea is of high quality, but still, there’s keen competition in the market these days. I understand many countries are lowering their prices.B: OK. Then we’ll make it 28 pounds for this order. Is that ok?A: That’s a very small concession. Still, we want to do business with you because we think your packaging is excellent. We’ll go with this price this time but hope for a better deal for any further orders.B: Good, we can talk about further reductions later when we see how business is developing between us.Part Ⅵ1.(1) F (2) T (3) F (4) F (5) F (6) T (7) F2.(1) the quality of our product is much better than that of other suppliers(2) We can talk about that later.(3) if you can give me best price for this first order, we can start along-term relationship.(4) That really leaves us with nothing.(5) I’ll make that concession.Unit5 Placing an OrderPart Ⅰ(1) negotiate (2) accept and confirm an order (3) sign the contract(4) confirm the order (5) confirm further ordersPart Ⅱ(1) is a request to supply a specified quantity of goods(2) an enquiry with subsequent quotations(3) printed order forms(4) description, quantities, mode of packaging(5) agreed upon in previous negotiations(6) are legally bound to fulfill their agreement(7) at the agreed time(8) accept the goods supplied and then pay for themTask21. (1) F (2) F (3) F (4) T2. (1) b (2) c (3) a (4) bPart Ⅲ1. (1) Belster XP is the best copier for general use. With a combination of large capacity, small size and efficiency, it can be configured to suit almost all situations. Furthermore, it has an automatic document feeder.(2) The buyer can download the order form from the seller’s website, and fill in the name, address, telephone number as well as the item number of the desired photocopier. Then send the form to the address provided.(3) To make a payment, the buyer can write a payable cheque to the seller. Enclose it with the mail order form and send it to the address provided.2.A: Hello, I see from the Internet that you are a trading company who deals with sweaters and skirts in Guangdong Province. Is that right?B: Yes, that’s right. What can we do for you?A: We’re a Nigerian company, and we’re looking to order some clothes.B: Good, we provide a variety of clothes. So what kind of clothes are you interested in?A: Sweaters and skirts. But would you please first tell me your minimum order? B: Our minimum order is set at 5000 pieces.A: OK, that’s fine. I’ve selected two items from your online catalogue: items 6 and 18. But I would like to make some changes. Will you be able to accommodate me? B: Depending on what type of changes you want, it should n’t be a problem.A: For item 6, the sweater, I want the sweater to come in two additional sizes. Would you please add XXL and XXXL?B: OK. How about item 18?A: The size is ok with item 18. But we want to order both light and dark colours. Part Ⅳ(1) have a problem with (2) protects (3) cost (4) decorative (5) European tastes (6) long-distance (7) sales (8) increase (9) retailers (10) logoPart Ⅴ1. (1) acd (2) d (3) c (4) c2. A: Hello, I’d like the order 1000 DSC-T5 Digital Cameras form your company. But it’s important that we have them before July 31. Can you make it?B: I’m afraid that we can’t make it in such a short period of time. That’s only a month away. Would you consider any other models?A: What do you suggest?B: The DSC-T7. Actually, it’s an updated version of the T5. It has more functions.A: Would you please tell me the difference?B: The DSC-T7 has a 32 MB2 of Internal Flash Memory. Otherwise it’s the same asthe DSC-T5.A: That sounds good. What about their prices?B: The DSC-T5 is $349.95 while the T7 is $449.95.A: I see. Would you be able to provide me with 500 of each?Part Ⅵ(1) Bran Gifts (2) ZWS10A (3) 1000 (4) US$18 (5) XG7 (6) foil in a brown box (7) September 10, 2005 (8) Toronto (9) 110% of the invoice value against All Risks(10) confirmed irrevocable (11) 15th (12) Quality & QuantityUnit 6: Terms of PaymentPartⅠA Japanese YenB United Stated DollarC Pound SterlingD European DollarE Korean WonF Canadian DollarPart ⅡThe correct order is: c-a-b-e-dTask21. (1) b (2) a (3) b (4) c2. (1) collection (2) Documents against Payment (3) Documents against Acceptance(4) expenses (5) procedures (6) actual payment (7) collecting (8) non-paymentPart Ⅲ1. (1) b (2) c (3) a (4) c (5) c2. A: since we have reached an agreement on the price, quality, quantity and packagingof the product, now let’s get down to talk about payment, ok?B: Good idea, what terms of payment would you prefer?A: Actually, on L/C payment is our general practice.A: The exchange rate is currently rather unstable and an L/C provide a guarantee of prompt payment from the bank.A: It’s also the generally accepted international practice.B: That’s right. L/C are very common in foreign trade.B: But this time we suggest D/P payment for the following reasons:B: firstly, a D/P payment can reduce the cost and in turn allow a larger profit margin for both of us. Secondly, the order is quite large and our exchange quote is insufficient at present. Finally, we have a good credit rating in several banks. You can trust us!A: That sounds good. But we still prefer an L/C since it’s our general practice. A: Do you think you could apply for one?Part Ⅳ1. The correct order is: a-i-e-g-b-f-c-j-d-h2. (1) lump sum payment (2) payment by installment (3) cash on delivery(4) advance payment (5) 25%, final acceptance (6) one monthPart Ⅴ1.(1) Ask what provision has been made for signing salary cheques and playing utility bills. Put pressure on the person dealing with you by stressing how important your account is.(2) Ask how often these problems occur and how long faults generally last.(3) Ask for cheque and postage details(4) Ask for the name and address of their debtor and the expected date of payment(5) Ask whether this is the only reason for late payment and offer to fax a copy immediately2.A: Hello, Becker here.B: Good morning, Mr. Becker. This is Mary Wang.B: I’m sorry to ring you like this.A: That’s all right.B: Did you get the invoice as well?A: Yes, yesB: But the payment of the invoice sent to you has not yet been made.A: Yes, money is very tight at the moment, you see.B: Yes, I think I know what you mean. We have a similar problem.B: While, in the case of unsettled debts it is our company policy to take legal action. B: We would naturally prefer not to have to go so far.A: So what do you suggest we do about the money we owe you?B: Well, please try and send the cheque before the end of the month.B: That’s one more week.A: Thank you, we will do our best.B: We hope to keep you as a regular customer despite any troubles you may have. A: Thank you very much for being so understanding. Goodbye.B: Bye.Part Ⅵ(1)SB-87654 (2) fifty thousand US dollars(US$ 50000.00) (3) No.DEF-101 datedJanuary 10,2006 (4) five (5) two (6) freight prepaid (7) pneumatic tools(8) drive (9) hose and quick couplings (10) allowed (11) No.IP/79370 (12)beneficiary’s (13) 15 days (14) SB-87654 (15)draftsUnit 7 DeliveryPart Ⅰ1.□time of establishment of the L/C□availability of shipping space□supply of raw materials□amount of orders to fulfill at the producer’s side2.(1)The procedures involved in the delivery of goods: negotiating the stipulations about delivery, ensuring the production of goods, transporting the goods to the port of shipment, checking insurance and other factors in shipping, delivering the goods at the port of destination, etc.(2)The seller’s concerns: production and transportation time of goods meets the requirements, shipment of goods is carried out as scheduled, etc.The buyer’s concerns: progress of the production and shipment, inspection of the quantity, quality and other aspects of delivery, etc.Part ⅡTask1(1)one month after we signed the contract(2)the shipping agent, get the necessary shipping apace(3)Our supplier, the supplier is short on materialsTask21.(1) Good quality (2) on time (3) marketing channels (4) reach the end users (5)their stocks2.(1) at the beginning of November (2) before end of September for the Christmasrush (3) manufacturers are working in full capacity because they have a lot of orders. (4) give his order top priority (5) the middle of OctoberPart ⅢConversation 1: 3 months after the contract is signed, NoConversation 2: July, mid-June, no shipping spaceConversation 3: by the end of September, YesPart Ⅳ1. Mr. Aubery insists on the delivery date should be no later than September 20th because they have a very strict timetable.Mr. Hall says that because of the damage from a disastrous hurricane last month, they can only make delivery in the last week in September. Finally, they compromise on this and make September 25th the last possible shipment date.2. (1) workshop (2) halted (3) orders (4) capacity (5) installed (6) September (7) September 25th(8) complete (9) transport (10) possiblePart Ⅴ1. (1) c (2) c (3) a (4) b2. The appropriate attitude should be polite and understanding, and try to explain the reasons for the delay. Apologise to your partner and try to make immediate compensation.Part Ⅵ1. The reason: The wrong delivery was caused by a slip-up by the shipping Department. The solution: Ms. Lester suggested that they would try to find another buyer for the goods on the condition that Mr. Backer’s company would reduce the price by 25% for the lot and ship a consignment of AI quality immediately.2. (1) T (2) F (3) F (4) T (5) FUnit 8 Complaints and ClaimsPart Ⅰ(1)damaged (2) claim (3) payment (4) documents (5) settlement (6) ownership(7)invoicePart ⅡTask1(1)defective items (2) insurance, shipping (3) pay compensation (4) provide areplacement, return the money (5) ask for compensationTask2(1)order (2) breakage (3) 30% (4) withholding payment (5) call me back(1)Mrs. McCall (2) ACC (3) the quality is not the same as the sample (4) send thewhole lot back (5) 0181-993 421 (6) 5:30Part Ⅲ1.Appropriate responses: 1-3-4Inappropriate responses: 2-52.(1) c (2) a (3) b (4) c (5) bPart Ⅳ(1) lodged a claim (2) 15 sets were badly damaged (3) rough handling by the shipping company (4) take the matter up with them (5) in good condition (6) careless handling at some stage prior to shipment (7) survey report (8) replace all 15 sets as soon as possible (9) settle your claim immediately (10) your cooperationPart Ⅴ1.(1)A: The quality is different from that of the approved samples(2)A: The pictures of products with the wrong colour(3)A: Send the replacement(4)A: Send the replacement immediately(5)A: No2.A: we’ve just received our order No.2-H35. We found that there were five pieces missing from the consignment.B: we’ve sorry to hear that. Did you check with the shipping company? Maybe it was due to inappropriate handling by the shipping company during transit.A: The carton was not damaged. But there were five pieces missing from inside the carton. So the shipping company said they had nothing to do with the shortage. It must have happened during the packaging process.B: Well, do you have any evidence?A: Yes, of course. We have a survey report issued by the Inspection Bureau in our country.B: In that case, please fax us the survey report and we’ll deal with your claim. A: OK, I’ll fax you the report immediately.Part Ⅵ1.(1) juice (2) HY08/33 (3) Hamburg (4) PICC2.(1) Fifteen cases were badly damaged. (2) The contract was on FOB basis.(3) Turn to the insurance company for compensation.Unit 9 MarketingPart Ⅰ Warm-upMarket research / consumer behaviour / distribution channel / product launch / sales figure / advertising campaign / promotional strategyPart Ⅱ Listening PracticeTask1The Marketing Manager: (1) marketing strategy (2) demand for the products (3) competitors (4) potential new markets (5) the company’s products (6) potential customersThe Promotions Manager: (1) promotion programmes (2) advertising campaigns (3) exhibitions (4) occasional special price reduction campaignsThe Public Relations Manager: (1) publicity programmes (2) the company (3) customers’ supportThe Sales Manager: (1) sales programmes (2) goals (3) training programmes (4) the sales figures (5) monitor the market share (6) maximize profitsTask2(1) demand (2) competition (3) Testing (4) samples (5) Divide (6) smaller (7) segment (8) Advertising (9) consider (10) budgetPart Ⅲ1.Checklist: a- c-d-f-g2.Graph 1 Product oo4Graph 2 Product 003Graph 3 Product 001Graph 4 Product 002Part Ⅳ1.Checklist: a-c-d-e-g2.(1) market share (2) There have been a number of new competitors (3) young fashionfollowers (4) 1.8 million (5) 1.8 million (6) 6% (7) radio and TV (8) the net(9) fashion magazinesPart Ⅴ1.(1) c (2) b (3) c (4) a2.Agent: Good morning, sir, I’m an insurance agent. May I ask you some questions? Man: Yes. Go ahead.Agent: Do you have any insurance protection for you and your family?Man: No, not really.Agent: How many people are there in your family?Man: Four. My wife, two children and me.Agent: Does your wife work?Man: No. She takes care of the children at home.Agent: Then you’re the only breadwinner in your family.Man: I guess so.Agent: Have you ever thought about what your family would do if anything happened to you? How would they servive?Man: Mm… I can only hope that won’t happen?Agent: Well, sir. Nothing in life is certain. Just in case, may I suggest you buy some insurance? By this way, you’ll be protected. I promise you that if the conditions of your policy are met, the insurance company will pay out.Man: That sounds reasonable. Can you explain the details?Agent: Sure.Part Ⅵ(1) No(2) How many staff members do you have?(3) Where do they eat at noon?(4) A limited selection dishes.(5) YesUnit 10 AdvertisingPart ⅠAmway: outdoor billboard, TV commercialEsprit: fashion magazinesIKEA: cataloguesNestle: TV commercials, magazinesMc Donald’s: sports sponsorship, outdoor billboards, TV commercialsSony Ericsson: outdoor billboards, magazinesStarbucks coffee: word of mouthVolkswagon: magazines, TV commercials, outdoor billboardsPart ⅡTask1(2)E (3) A (4) G (5) D (6) B (7) FTask21. (1) products (2) companies (3) image (4) hear (5) read (6) information (7) respond to (8) prospects (9) salespeople (10) customers2. (1) a (2) c (3) bPart Ⅲ1.Leaflets & flyers: local shops & fitness clubsShowrooms: Nokia, ToyotaSports sponsorship: Coca-cola, BenzRadio advertising: local restaurantsTV commercials: Amway, Mc Donald’sThe Internet: IBMMagazines: omega, DellOutdoor billboards: China Unicon, Petro China2.(1) expensive, budget (2) too expensive (3) highway, subway, train (4) young people Part Ⅳ1. sponsorship; posters; radio; TV commercials2. (1) c (2) b (3) a (4) c (5) aPart Ⅴ1. b-e2. (1) office furniture (2) brand awareness (3) business executives (4) self-employed professionals (5) successful people dream of (6) under half a million dollars (7) April 15Part Ⅵ1. Automobile, Marmalade, Furniture, Ice cream2. (1) c (2) a (3) d (4) b。
中职教育-英语(职业模块) Uni1 A Factory Tour.ppt
（1）Rachel Black is a member of the Executive Office.
（T ）
（2）The plant was set up in the 1960s and it covered an area of 25,000 square
meters at that time.
A. four
B. five
C. six
9
Байду номын сангаас
2. Listen to the dialogue again and tick the information you hear. 再听对话，选出听到的信息。
I’d like to visit your research department.
√ We have all the administrative departments there. √ We keep a stock of the faster moving items so that urgent orders can be met quickly from stock. √ It would largely depend on the size of the order and the items you want.
It will take half an hour.
How many employees do you have in this area? We have about 40 employees in this area.
What does your quality control department This department is responsible for ensuring the
外贸英语口语Unit 4 Factory Tour[精]
![外贸英语口语Unit 4 Factory Tour[精]](https://img.taocdn.com/s3/m/d45afd15f242336c1eb95edc.png)
Job Responsibilities?
Job Requirement?
To provide overall day to day front desk services.
To provide the back up services to mail room as needed.
To order and maintain office and pantry supply for whole office.
Mr. King: Er. No, I’m afraid I haven’t.
Rose: Well, the sales manager usually deals with contracts. That’s Mr. Shelli.
Mr. King: Oh, is it possible to see him now?
Content
New Words
Dialogue
Interpretation
Useful Expression
Career Skills
New Words
New Words and Phrases:
1. Plant: 工厂 2. Assembly line: 装配流水线 3. Semi-finished product: 半成品 4. Tailor-designed: 定制的 5. Warehouse: 仓库 6. Output: 产量 7. Raw material: 原材料
To observe office areas security and safety.
Experience on receptionist job.
Good communication skills.
新视野商务英语视听说[(下册)]答案解析[[完整版]]
![新视野商务英语视听说[(下册)]答案解析[[完整版]]](https://img.taocdn.com/s3/m/a709a9c6998fcc22bcd10d52.png)
新视野商务英语视听说下Unit 1 A Factory TourPart Ⅰ: warm-up(1)eat (2)tour (3)taste (4)enjoy (5)make (6)closed (7)shopPart Ⅱ: listening practiceTask1(1)f (2)e (3)g (4)j (5)c (6)h (7)b (8)a (9)d (10) iTask21.(1)aerospace (2)manufacturer (3)services (4)showcase (5)production(6) various (7) producer (8) advanced (9) globe (10) leader2.(1)～(5) F F F T FPart Ⅲ1. (1) c (2) b (3) c (4) a (5) a2. (1)6000units (2) only 1%(3) First, they will confirm the quality of each part according to the regulations at every point in the process. Also, they have computer-controlled equipment to test the quality of the semi-finished product and of the final product. Lastly, they send some products to the public quality-control centre for checking.Part Ⅳ1(1)200 markets across six continents (2) about 300000 (3)108 (4)8 (5)93 2(1)20～30 (2)13 (3)15 (4)30～45Part Ⅴ1. (1) c (2) b (3) c (4) c (5) b2. Thomas and Richard had a factory tour. Thomas was very impressed by the speed of the assembly line of the factory. Richard said that the high-speed assembly line was designed and made by their engineers and technicians. Then Thomas wondered how much the factory spent on new product development every year and how soon the order would be delivered. Richard told him that 8% to 10% of the gross sales was spent on new product development. He also said that delivery of new products depended on the size of the order and the items. Finally, Thomas asked Richard to give him some brochures on the products because he wanted his manager to know about them. Richard also said that Thomas’s manager would be welcome to visit the factory.Part Ⅵ1.The correct order is: d-g-e-a-c-h-b-f2.(1)history (2)first (3)consumed (4)manufacturing (5)secrets Unit 2 Trade FairsPart Ⅰ(1)China Import & Export Fair (Canton Fair), China Hi-Tech Fair, Beijing International Automotive Exhibition, etc.(2)kitchenware & tableware, general ceramics, home decorations, glassware, foodstuffs, native product, medicines & health products, sporting, travel & recreation products, office supplies, shoes, cases & bags, furniture, etc. (3) See a variety of goods, compare goods of different brands. Collect useful information such as catalogues, price list, etc; visit potential business partners; place orders.Part ⅡTask1(1) F (2) F (3) T (4) F (5) F (6) TTask2(1)domestic (2)suppliers (3)Customer (4)value (5)services(6)ideas (7)compare (8)specialized (9)innovative(10)up-to-date2. (1) new (2) reputation (3) world (4) range (5) latestPart Ⅲ1. (1) rentable (2) entertainment (3) transport (4) halls(5) exhibition (6) arena (7) facilities (8) conjunction2. (1) c (2) b (3) c (4) c (5) a (6) bPart ⅣJohn: (3) (2)Mr. Robbins: (1) (4) (5)2. (1) c (2) b (3) c (4) aPart Ⅴ(1) Canton Fair 2) biannually (3) renown (4) variety (5) turnover(6) exhibitors (7) opportunities (8) quality (9) promotion (10) volumePart ⅥQuestion 1: Miss Stewart, why did you want to exhibit in North America? Question 2: How did you choose the right one?Question 3: What did you do to prepare before attending the trade fair? Question 4: How were you able to exploit your business opportunities and generate new business?Question 5: What did you do after the trade fair?2. (1) a (2) c (3) b (4) a (5) bUnit 3 Marking EnquiriesPart Ⅰ(1)Ask for morn information concerning the product in the advertisement inyesterday’s New York Times.(2)Jackson Brothers(3)If I am the receiver, I will send the latest catalogue to the writer and answerall the questions that interest him.Part ⅡTask1 (1) C (2) B (3) ATASK21. (1) General (2) articles (3) Specific (4) content (5) specifications2. (1) steel screws in all sizes(2) CIF(3) Because the supplier is able to supply larger quantities at more attractiveprices(4) The supplier’s offer.Part Ⅲ1. (1) b (2) c (3) b (4) c2. (1) Export (2) Merchandise (3) flight (4) Production(5) 10 o’clock (6) sample (7) evaluated(8) purchasesPart Ⅳ1.(1) speedboats (2) price quote (3) around the corner (4) pay2.(1) US$6500 (2) 10% (3) shipment (4) US$7850Part Ⅴ1. (1) F (2) T (3) F (4)T2. If I were a farmer, the price would concern me most. The reason being that, first, form products do not generally sell at a high price so we have to keep production costs down. Secondly, taxes are fairly high at present and we have less support from the government, so our incomes are decreasing. That’s why I think the price is my greatest concern. On the other hand, if we can improve quality by buying better seeds and improving our handing methods, we can sell at a premium. That could increase our income.Part Ⅵ1.(1) c (2) a (3) c (4) b (5) c2.Agents need to be paid for their work. Sometimes they are paid a percentage ofthe order but that hardly induces them to negotiate low prices. Therefore, agents are usually paid commission. This may be paid by the seller or by both seller and buyer.Unit 4 Negotiating PricesPart Ⅰ(1)listen (2) speak (3) interrupt (4) ask questions (5) penny(6) pound (7) assertive (8) aggressive (9) more (10) lessPart ⅡTask1(1)discount for bulk (2) minimum quantity (3) early-settlement discount(4)commission (5) contract, unit priceTask21.(1) T (2) F (3) T (4)F (5) F2.(1) FOB (2)agents (3)extra (4)Korean (5)exceptionsPart Ⅲ1.(1) b (2) a (3) c (4) a (5) c2.A: We are very interested in your X358 MP4 and are thinking of making a trialorder of 10000 pieces. What price can you offer us?B: As this is our first business, we can provide you with some preferential terms.How about $40 per piece?A: Oh, I’m afraid that’s way beyond our expectations. It’s even higher than what the other factories give us.B: Yes, we know there are lower price around but would you please look at the quality? Ours are much better than our competitors’. In addition, the demand for this item from our company is very high. We’re actually temporarily out of stock right now. Currently, demand is way ahead of supply in the market.A: We know about that. But don’t you think you should make some concessions to make your price competitive? Can we make it $35 if we place large orders?B: Well, that’s a tough deal. However, since we’re going into a long-term relationship, maybe we can try to reach that bottom line for you.Part Ⅳ1.(1) b (2) c (3) c (4) b (5) a2.(1) Welsh (2) 60 days (3) 13.5 (4) 1000 (5) 22.5 (6) 3 (7) 1000 (8) 500Part Ⅴ1.(1) 4%, annual (2) expenses (3) publicity, personnel (4) 40% (5) next year2.Sample dialogue:A: Mr. Brown, I’m anxious to know about your offer.B: Well, we’re been holding it for you. Here it is. Five hundred cases of black tea, at 30 pounds per kilogram, CIF London. Shipment will be in June.A: That’s a steep price! It’ll be difficult for us to make any sales.B: I’m surprised to hear you say that. You know the price of black tea has gone up since last year. Our compares favorably with what you might get elsewhere.A: I’m afraid I can’t agree with you there. India has just come back into the market with a lower price.B: Ah, but everybody in the tea trade knows that America’s black tea is top quality. Considering the quality, I’d say the price is very reasonable.A: No doubt your tea is of high quality, but still, there’s keen competition in the market these days. I understand many countries are lowering their prices.B: OK. Then we’ll make it 28 pounds for this order. Is that ok?A: That’s a very small concession. Still, we want to do business with you because we think your packaging is excellent. We’ll go with this price this time but hope for a better deal for any further orders.B: Good, we can talk about further reductions later when we see how business is developing between us.Part Ⅵ1.(1) F (2) T (3) F (4) F (5) F (6) T (7) F2.(1) the quality of our product is much better than that of other suppliers(2) We can talk about that later.(3) if you can give me best price for this first order, we can start along-term relationship.(4) That really leaves us with nothing.(5) I’ll make that concession.Unit5 Placing an OrderPart Ⅰ(1) negotiate (2) accept and confirm an order (3) sign the contract(4) confirm the order (5) confirm further ordersPart Ⅱ(1) is a request to supply a specified quantity of goods(2) an enquiry with subsequent quotations(3) printed order forms(4) description, quantities, mode of packaging(5) agreed upon in previous negotiations(6) are legally bound to fulfill their agreement(7) at the agreed time(8) accept the goods supplied and then pay for themTask21. (1) F (2) F (3) F (4) T2. (1) b (2) c (3) a (4) bPart Ⅲ1. (1) Belster XP is the best copier for general use. With a combination of large capacity, small size and efficiency, it can be configured to suit almost all situations. Furthermore, it has an automatic document feeder.(2) The buyer can download the order form from the seller’s website, and fill in the name, address, telephone number as well as the item number of the desiredphotocopier. Then send the form to the address provided.(3) To make a payment, the buyer can write a payable cheque to the seller. Enclose it with the mail order form and send it to the address provided.2.A: Hello, I see from the Internet that you are a trading company who deals with sweaters and skirts in Guangdong Province. Is that right?B: Yes, that’s right. What can we do for you?A: We’re a Nigerian company, and we’re looking to order some clothes.B: Good, we provide a variety of clothes. So what kind of clothes are you interested in?A: Sweaters and skirts. But would you please first tell me your minimum order? B: Our minimum order is set at 5000 pieces.A: OK, that’s fine. I’ve selected two items from your online catalogue: items 6 and 18. But I would like to make some changes. Will you be able to accommodate me? B: Depending on what type of changes you want, it should n’t be a problem.A: For item 6, the sweater, I want the sweater to come in two additional sizes. Would you please add XXL and XXXL?B: OK. How about item 18?A: The size is ok with item 18. But we want to order both light and dark colours. Part Ⅳ(1) have a problem with (2) protects (3) cost (4) decorative (5) European tastes (6) long-distance (7) sales (8) increase (9) retailers (10) logoPart Ⅴ1. (1) acd (2) d (3) c (4) c2. A: Hello, I’d like the order 1000 DSC-T5 Digital Cameras form your company. But it’s important that we have them before July 31. Can you make it?B: I’m afraid that we can’t make it in such a short period of time. That’s only a month away. Would you consider any other models?A: What do you suggest?B: The DSC-T7. Actually, it’s an updated version of the T5. It has more functions.A: Would you please tell me the difference?B: The DSC-T7 has a 32 MB2 of Internal Flash Memory. Otherwise it’s the same asthe DSC-T5.A: That sounds good. What about their prices?B: The DSC-T5 is $349.95 while the T7 is $449.95.A: I see. Would you be able to provide me with 500 of each?Part Ⅵ(1) Bran Gifts (2) ZWS10A (3) 1000 (4) US$18 (5) XG7 (6) foil in a brown box (7) September 10, 2005 (8) Toronto (9) 110% of the invoice value against All Risks(10) confirmed irrevocable (11) 15th (12) Quality & QuantityUnit 6: Terms of PaymentPartⅠA Japanese YenB United Stated DollarC Pound SterlingD European DollarE Korean WonF Canadian DollarPart ⅡThe correct order is: c-a-b-e-dTask21. (1) b (2) a (3) b (4) c2. (1) collection (2) Documents against Payment (3) Documents against Acceptance(4) expenses (5) procedures (6) actual payment (7) collecting (8) non-paymentPart Ⅲ1. (1) b (2) c (3) a (4) c (5) c2. A: since we have reached an agreement on the price, quality, quantity and packagingof the product, now let’s get down to talk about payment, ok?B: Good idea, what terms of payment would you prefer?A: Actually, on L/C payment is our general practice.A: The exchange rate is currently rather unstable and an L/C provide a guarantee of prompt payment from the bank.A: It’s also the generally accepted international practice.B: That’s right. L/C are very common in foreign trade.B: But this time we suggest D/P payment for the following reasons:B: firstly, a D/P payment can reduce the cost and in turn allow a larger profit margin for both of us. Secondly, the order is quite large and our exchange quote is insufficient at present. Finally, we have a good credit rating in several banks. You can trust us!A: That sounds good. But we still prefer an L/C since it’s our general practice. A: Do you think you could apply for one?Part Ⅳ1. The correct order is: a-i-e-g-b-f-c-j-d-h2. (1) lump sum payment (2) payment by installment (3) cash on delivery(4) advance payment (5) 25%, final acceptance (6) one monthPart Ⅴ1.(1) Ask what provision has been made for signing salary cheques and playing utility bills. Put pressure on the person dealing with you by stressing how important your account is.(2) Ask how often these problems occur and how long faults generally last.(3) Ask for cheque and postage details(4) Ask for the name and address of their debtor and the expected date of payment(5) Ask whether this is the only reason for late payment and offer to fax a copy immediately2.A: Hello, Becker here.B: Good morning, Mr. Becker. This is Mary Wang.B: I’m sorry to ring you like this.A: That’s all right.B: Did you get the invoice as well?A: Yes, yesB: But the payment of the invoice sent to you has not yet been made.A: Yes, money is very tight at the moment, you see.B: Yes, I think I know what you mean. We have a similar problem.B: While, in the case of unsettled debts it is our company policy to take legal action. B: We would naturally prefer not to have to go so far.A: So what do you suggest we do about the money we owe you?B: Well, please try and send the cheque before the end of the month.B: That’s one more week.A: Thank you, we will do our best.B: We hope to keep you as a regular customer despite any troubles you may have. A: Thank you very much for being so understanding. Goodbye.B: Bye.Part Ⅵ(1)SB-87654 (2) fifty thousand US dollars(US$ 50000.00) (3) No.DEF-101 datedJanuary 10,2006 (4) five (5) two (6) freight prepaid (7) pneumatic tools(8) drive (9) hose and quick couplings (10) allowed (11) No.IP/79370 (12)beneficiary’s (13) 15 days (14) SB-87654 (15)draftsUnit 7 DeliveryPart Ⅰ1.□time of establishment of the L/C□availability of shipping space□supply of raw materials□amount of orders to fulfill at the producer’s side2.(1)The procedures involved in the delivery of goods: negotiating the stipulations about delivery, ensuring the production of goods, transporting the goods to the port of shipment, checking insurance and other factors in shipping, delivering the goods at the port of destination, etc.(2)The seller’s concerns: production and transportation time of goods meets the requirements, shipment of goods is carried out as scheduled, etc.The buyer’s concerns: progress of the production and shipment, inspection of the quantity, quality and other aspects of delivery, etc.Part ⅡTask1(1)one month after we signed the contract(2)the shipping agent, get the necessary shipping apace(3)Our supplier, the supplier is short on materialsTask21.(1) Good quality (2) on time (3) marketing channels (4) reach the end users (5)their stocks2.(1) at the beginning of November (2) before end of September for the Christmasrush (3) manufacturers are working in full capacity because they have a lot of orders. (4) give his order top priority (5) the middle of OctoberPart ⅢConversation 1: 3 months after the contract is signed, NoConversation 2: July, mid-June, no shipping spaceConversation 3: by the end of September, YesPart Ⅳ1. Mr. Aubery insists on the delivery date should be no later than September 20th because they have a very strict timetable.Mr. Hall says that because of the damage from a disastrous hurricane last month, they can only make delivery in the last week in September. Finally, they compromiseon this and make September 25th the last possible shipment date.2. (1) workshop (2) halted (3) orders (4) capacity (5) installed (6) September (7) September 25th(8) complete (9) transport (10) possiblePart Ⅴ1. (1) c (2) c (3) a (4) b2. The appropriate attitude should be polite and understanding, and try to explain the reasons for the delay. Apologise to your partner and try to make immediate compensation.Part Ⅵ1. The reason: The wrong delivery was caused by a slip-up by the shipping Department. The solution: Ms. Lester suggested that they would try to find another buyer for the goods on the condition that Mr. Backer’s company would reduce the price by 25% for the lot and ship a consignment of AI quality immediately.2. (1) T (2) F (3) F (4) T (5) FUnit 8 Complaints and ClaimsPart Ⅰ(1)damaged (2) claim (3) payment (4) documents (5) settlement (6) ownership(7)invoicePart ⅡTask1(1)defective items (2) insurance, shipping (3) pay compensation (4) provide areplacement, return the money (5) ask for compensationTask2(1)order (2) breakage (3) 30% (4) withholding payment (5) call me back(1)Mrs. McCall (2) ACC (3) the quality is not the same as the sample (4) send thewhole lot back (5) 0181-993 421 (6) 5:30Part Ⅲ1.Appropriate responses: 1-3-4Inappropriate responses: 2-52.(1) c (2) a (3) b (4) c (5) bPart Ⅳ(1) lodged a claim (2) 15 sets were badly damaged (3) rough handling by the shipping company (4) take the matter up with them (5) in good condition (6) careless handling at some stage prior to shipment (7) survey report (8) replace all 15 sets as soon as possible (9) settle your claim immediately (10) your cooperationPart Ⅴ1.(1)A: The quality is different from that of the approved samples(2)A: The pictures of products with the wrong colour(3)A: Send the replacement(4)A: Send the replacement immediately(5)A: No2.A: we’ve just received our order No.2-H35. We found that there were five pieces missing from the consignment.B: we’ve sorry to hear that. Did you check with the shipping company? Maybe it was due to inappropriate handling by the shipping company during transit.A: The carton was not damaged. But there were five pieces missing from inside the carton. So the shipping company said they had nothing to do with the shortage. It must have happened during the packaging process.B: Well, do you have any evidence?A: Yes, of course. We have a survey report issued by the Inspection Bureau in our country.B: In that case, please fax us the survey report and we’ll deal with your claim. A: OK, I’ll fax you the report immediately.Part Ⅵ1.(1) juice (2) HY08/33 (3) Hamburg (4) PICC2.(1) Fifteen cases were badly damaged. (2) The contract was on FOB basis.(3) Turn to the insurance company for compensation.Unit 9 MarketingPart Ⅰ Warm-upMarket research / consumer behaviour / distribution channel / product launch / sales figure / advertising campaign / promotional strategyPart Ⅱ Listening PracticeTask1The Marketing Manager: (1) marketing strategy (2) demand for the products (3) competitors (4) potential new markets (5) the company’s products (6) potential customersThe Promotions Manager: (1) promotion programmes (2) advertising campaigns (3) exhibitions (4) occasional special price reduction campaignsThe Public Relations Manager: (1) publicity programmes (2) the company (3) customers’ supportThe Sales Manager: (1) sales programmes (2) goals (3) training programmes (4) the sales figures (5) monitor the market share (6) maximize profitsTask2(1) demand (2) competition (3) Testing (4) samples (5) Divide (6) smaller (7) segment (8) Advertising (9) consider (10) budgetPart Ⅲ1.Checklist: a- c-d-f-g2.Graph 1 Product oo4Graph 2 Product 003Graph 3 Product 001Graph 4 Product 002Part Ⅳ1.Checklist: a-c-d-e-g2.(1) market share (2) There have been a number of new competitors (3) young fashionfollowers (4) 1.8 million (5) 1.8 million (6) 6% (7) radio and TV (8) the net(9) fashion magazinesPart Ⅴ1.(1) c (2) b (3) c (4) a2.Agent: Good morning, sir, I’m an insurance agent. May I ask you some questions? Man: Yes. Go ahead.Agent: Do you have any insurance protection for you and your family?Man: No, not really.Agent: How many people are there in your family?Man: Four. My wife, two children and me.Agent: Does your wife work?Man: No. She takes care of the children at home.Agent: Then you’re the only breadwinner in your family.Man: I guess so.Agent: Have you ever thought about what your family would do if anything happened to you? How would they servive?Man: Mm… I can only hope that won’t happen?Agent: Well, sir. Nothing in life is certain. Just in case, may I suggest you buy some insurance? By this way, you’ll be protected. I promise you that if the conditions of your policy are met, the insurance company will pay out.Man: That sounds reasonable. Can you explain the details?Agent: Sure.Part Ⅵ(1) No(2) How many staff members do you have?(3) Where do they eat at noon?(4) A limited selection dishes.(5) YesUnit 10 AdvertisingPart ⅠAmway: outdoor billboard, TV commercialEsprit: fashion magazinesIKEA: cataloguesNestle: TV commercials, magazinesMc Donald’s: sports sponsorship, outdoor billboards, TV commercialsSony Ericsson: outdoor billboards, magazinesStarbucks coffee: word of mouthVolkswagon: magazines, TV commercials, outdoor billboardsPart ⅡTask1(2)E (3) A (4) G (5) D (6) B (7) FTask21. (1) products (2) companies (3) image (4) hear (5) read (6) information (7) respond to (8) prospects (9) salespeople (10) customers2. (1) a (2) c (3) bPart Ⅲ1.Leaflets & flyers: local shops & fitness clubsShowrooms: Nokia, ToyotaSports sponsorship: Coca-cola, BenzRadio advertising: local restaurantsTV commercials: Amway, Mc Donald’sThe Internet: IBMMagazines: omega, DellOutdoor billboards: China Unicon, Petro China2.(1) expensive, budget (2) too expensive (3) highway, subway, train (4) young people Part Ⅳ1. sponsorship; posters; radio; TV commercials2. (1) c (2) b (3) a (4) c (5) aPart Ⅴ1. b-e2. (1) office furniture (2) brand awareness (3) business executives (4) self-employed professionals (5) successful people dream of (6) under half a million dollars (7) April 15Part Ⅵ1. Automobile, Marmalade, Furniture, Ice cream2. (1) c (2) a (3) d (4) b。
Unit1AFactoryTour省名师优质课赛课获奖课件市赛课一等奖课件
2. total: 1）adj. 全部旳；完全旳；整个旳
e.g.: The factory covers a total area of 500 square metre.
2) vt. 总数达
e.g.: the multiplex of 9 buildings totals 767, 708 square feet.
5. The fruits of (sb’s) labor: 劳动成果 6. On/at weekends= over/at/on the weekend On weekdays
Part II Listening Practice
1. Take in: 充分了解，吸入，吸收 2. e.g.: There is a lot to take in on the
Unit 1 A Factory Tour
课程简介
• 课程任务： • 主要培养学生精确感知英语语音、语气旳能
力和英语口头体现能力，要点培养学生在多 种商务活动及公务活动中利用英语据说旳能 力； • 同步了解和熟悉有关旳文化背景知识及其体 现方式； • 逐渐提升学生“听”旳能力，实现从“听不 懂”到“听得懂，从“被动听”到“主动听” 旳转变，到达语言交际和获取知识信息旳目 旳。
3. 2. sth. gives sb. an edge (advantage) over sb. 某物 让某人胜过对方
4. … have an advantage over… …胜过对方 5. 3. Owe sth. to sb.: 欠某人某物； 把…归功于某人 6. e.g.: We owe the high-speed assembly line to the
考核方式
• 考核方式：课堂口语问答 + 书面作业+期 末口语考试
商务英语听说PPT unit 4 A Factory Tour
6. I’m glad to have the opportunity of visiting your factory.
5.The usual percentage of rejectsof the German equipmentis about 1.5%.()
2.Watch thedialogueagain andcompletesentences according to the contents in thedialogue.
5. Thecenter is a first-class testing center, equipped with computer network systems, theof Digital Management.
3.Make a memo aboutthetest proceduresunder the quality control systemmentioned in thedialogue.
Oral Discussion
Before discussion, you are given the following advices.
Professional Advices
1.Whenaccompanying a potential customer to visit your factory, you need to make the introductionfrom the following aspects:
3.The monthly output of the production shop at the peak season has nearly 25,000 pieces.()
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3. meetingC：on[‘tmein:ttiŋd]e汇si合gn处, 10 years experience司拥有的制造中心。
4. multiplex: ['mʌltipleks] n. 复合式建筑 5. soybean: 大豆
因坐落在Rouge河 （底特律河的分支） 边而得名。Rouge厂
6. conversion：[kən‘və:ʃən] 转化 7. historic：[his‘过一英里
8. footage：[‘futidʒ] 电影胶片
9. triumph：[‘traiəmf] 成功
10. virtual：[‘və:tjuəl] 虚拟的
11. elevated ['eliveitid] walkway ['wɔ:kwei] 高架行人道
rejects? Richard: Only 1% in normal operations. Thomas: It’s amazing. How do you control the quality? Richard: All products go through three checks during the whole
assembly line. Thomas: That’s fine. I’ll just follow you.
Richard: Please stop me if you have any questions. Thomas: OK. I’d like to know if the assembly line is fully
Opening
This course is not traditional listening & viewing English course, we should construct a multidimensional interaction (audio-visual) learning mode.
automated. Richard: No, it is half-automated. Thomas: What’s the monthly output? Richard: 5,000 units per month. But we’ll be making 6,000 units
at the beginning of November. Thomas: That’s wonderful. What’s your usual percentage of
Business English: basic concept ★to learn English in a business environment; ★acquire business knowledge, improve skills
Language ability Business knowledge Three-dimensional ability training Comprehensive skills
Follow—up Practice
Richard: Thank you for coming today, Thomas. We can start any time you’re ready.
Thomas: Hello, Richard. I’m all set. Richard: You said yesterday that you wanted to see the production
line. The tour will last about an hour. Thomas: No problem. Richard: First, you’ll have to put on this helmet, I'm afraid. Thomas: OK. But this one seems a little small. Richard: Please try this one. Thomas: That’s much better. Richard: Well, this is our production shop. We will start with the
新视野商务英语视听说(下) New Horizon Business English: Viewing, Listening & Speaking
CONTENTS
Course（课程目标、重点难点） Requirements （课程要求）
COURSE
Course Objectives
课程目标
★ A good beginning is half of success. (Well begun is half done .) ★ English + Business ★ Improve oral/spoken English ability & listening ability ★ The cultivation of communicative competence ★ Test (BEC)
Requirements (课程要求)
Attendance Homework
Class performance
Unit 1 A Factory Tour
Teaching Objectives
★comprehend basic vocabulary and sentence patterns related to a factory tour; ★identify and understand the basic elements of a factory tour; ★understand the importance of a factory tour in business
4. Ford
福特嘉年华Ford Fiesta [fi'estə]
2013款 野马Ford Mustang Boss 302
5. Volvo
Volvo S80
6. Mazda ['mæzdə]
马自达2
马3
7. Mercury 水星['mə:kjuri]
2006款水星 Mountaineer 福特汽车公司唯一 自创的品牌
Supplier Assessment Program—A Factory Tour
Selecting the right suppliers is one of the most important conditions for successful sourcing. Supplier assessment enables you to evaluate manufacturers’ capabilities, to ensure compliance to regulations. How do you evaluate the suppliers effectively? You can make a factory tour to assess their quality, service and technology. During, or before the factory tour, you should be able to do financial and cost reviews.
8. Land Rover
路虎 路虎公司是世界上唯一专门 生产四驱车的公司
The Ford River Rouge Complex (commonly known as the Rouge Complex or just The Rouge) is a Ford Motor Company automobile factory complex located in Dearborn, Michigan, along the Rouge River, upstream from its confluence with the Detroit River at Zug Island. Construction began in 1917, and when it was completed in 1928 it had become the largest integrated factory in the world.
manufacturing process.
Thomas: How do you do that? Richard: First, our workers will confirm the quality of each part
according to the regulations at every point in the process. We also have computer-controlled equipment to test the quality of the semi-finished product and of the final product as well. Lastly, we send some products to our public quality-control centre for checking. Thomas: Wonderful. One more question: Is every part of the process, from the first stages to the finished product, carried out at this plant? Richard: Absolutely. That keeps us competitive in the tough international market. Thomas: Is that where the finished products come off? Richard: Yes.
Key points & Difficulties