广交会展馆内的服务指引(Fair Service Guide)

广交会展馆内的服务指引（Fair Service Guide）

1. 办证Badges Service Center

Area A: exit of Xingangdong metro station

Area C: Hall 16.1

2. 办卡Telecommunication Service

(mobile phone rental, SIM card sales, Web Application Protocol, etc.)

Area A: Counter3-4, Pearl River Promenade

3. 预订车票Ticket Booking Service

During Canton Fair, Canton Fair International Travel Co., Ltd. provides on-spot ticket booking service.

Location:

Area A :Counter 3-5/3-6,Pearl Promenade,

Area B: Counter 10-4, Pearl Promenade

Tickets include: domestic and international flights, trains to all cities in China, Guangdong Through Trains to Hong Kong, direct buses to central Hong Kong and Hong Kong International Airport, coaches to Macau, ferries to Hong Kong International Airport and Hong Kong China Ferry Terminal.

Customer Service Centre of Canton Fair provides phone bookings of flight tickets.

TEL: 4000-888-999,

email: info@

4. 馆内行李寄存Luggage Storage

Location: Zhanchang Xi Road, Area A

Service hours: 9:00 am – 6:00 pm (no service provided after 6:00 pm)

The size of the left-luggage shall not exceed 1 m3 and the weight shall not exceed 20 kilograms. For less than 10-hour storage, there is a minimum charge of RMB20 per piece for large luggage (over 0.5 m3).

5. 失物招领处Lost and Found

Service contents:

1. Reporting of lost personal belongings (including laptop computers, mobile phones, and exhibition samples, etc.) and claiming of the found articles.

2. Reporting and claiming of the lost certificates of the participants of the Fair.

Office hours: from 9:00 to 18:00 everyday.

Position:

North part of Complex Mid. Road

Hall 6.1

6. 取现ATM

馆内的ATM机有中国银行和中国建设银行。

Financial services available such as money deposits and drawings, remittances, etc.

Bank of China:

Position:

Opposite

Pearl River Promenade

Hall 9.2

Area B

Counter3-1

Pearl River Promenade Area A

Counter3-2

Pearl River Promenade Area A

China Construction Bank:

Position:

Counter 4-5

Pearl River Promenade

Hall 4

Area A

Counter 9-1

Pearl River Promenade

Area B

Counter 9-2

Pearl River Promenade

Area B

7. 快递服务China Post Service

Providing international or domestic express mail services, international or domestic letter mailing services, International or domestic parcle services, etc.

Position:

Counter 1-6

Pearl River Promenade Area A

Counter 13-2

Pearl River Promenade Area B

8. 名片、影印、传真服务Business Cards, Photocopying and Fax

Position:

Counter 2-6

Pearl River Promenade

Area A

Counter 9-3

Pearl River Promenade

Area B

Counter 2

outside north gate

Floor 3

Hall 14

Area C

9. 网络服务Free WiFi

广交会展馆内能够提供每天3小时的免费WIFI，可以告知客商妥善使用。

Free WiFi Access with Limited Time

The Canton Fair will provide free WiFi access for 3 hours a day. The 3-hour period can be divided several times during a day. It will satisfy users’ basic business demand and can also ensure free Internet access for more people. Users who need to use the Internet for longer time can choose paid WiFi access.

Account and Password: All participants of the Fair will use their Canton Fair badge numbers as their account numbers for Internet access. For exhibitors of the National Pavilion, the password is the last 6 numbers of their ID Card. For buyers or exhibitors of the International Pavilion, the password is 12345678.

Paid Access with Unlimited Time

Account and Password: Users may purchase a paper Internet card at a Customer Service Center station at the price of RMB 150 per exhibition phase.

Card purchase locations