【2011酒店产管理资料】酒店常用英语单词
酒店管理生活必备英文词汇
酒店管理生活必备英文词汇-----------------------作者：-----------------------日期：国外生活必备英文词汇全搜索－住宿篇1前台：company 陪伴，同伴single room 单人房double room 双人房intend 想要，打算party （参加共同活动的）一批，一组，一组人date 日期，日子kind 种，类bath 浴室shower 淋浴suite （一套）房间deluxe 豪华的presidential 总统的，总统职务的available 可用的，合用的，可得到的，可到达的fully 完全地，彻底地name 名字，姓，姓名，名称address 地址the phone number 电话号码be able to 能，会guarantee 保证，担保，包，管occupancy 占有，占用peak 最高的，高峰的arrival 到来，到达departure 启程，离开，出发book 预定，定hotel 旅馆offer 提出，提供discount 折扣vacancy 空，空房间solid 全部地be full up 全满include 包括，包含major 较大范围的，主要的international 国际的，世界的provide with 提供mini-bar 小冰柜sort 种类，类别price 价格，价钱dollar 美元service 服务，服侍of course 当然rate 价格，费用tax extra 另加税金look forward to 期待，希望receive 接待，接见，欢迎guest 旅客，宿客welcome to 欢迎到来bellboy 行李员，旅客服务员madam 夫人，女士，太太trip 旅行，旅程take care of管理，照看baggage 行李，carry 运送，手提suitcase 手提箱，衣箱show 带领，指引，给看lead 带领，引领，领路give sb.a hand帮...的忙allow 允许，准许wish 愿，希望pleasant 令人愉快的，舒适的enjoy 享受a good time 快乐时光pleasure 快乐，愉快，高兴not at all 不用谢，没关系mention 提及，提到registration登记，注册at one's service 为...服务behind 在后面，在...背后remember 记住，记得return 送还，还归firmly 稳固地go to bed 上床睡觉check 检查，核对list 名单，一览表fill to 填写form 表格have a look 看一看passport 护照mind 介意，反对fill out 填写prepare 准备，预备key card 出入证seat 座位file 档案identification身分的证明straight 马上，立刻separately 单独地opposite 在...的对面gift 礼品，礼物elevator [美]电梯directly 直接地straight 笔直的traffic 交通distance 直接地intersection 交叉点，十字路口suggest 建议，提出（意见，计划）等popular 受欢迎的，大众（或某种人）喜爱的tourist 旅行者，游览者，观光者famous 著名的，出名的tourist attraction 旅游胜地history 历史direction 方向，方位well-known 出名的，众所周知的scene 景色，景象attractive 有吸引人的，引起兴趣的interest 兴趣dynasty 王朝，朝代classical 古典的architecture建筑风格exquisite 精致的，精巧的artistic value 艺术价值chance 机会feast one's eyes让某人一包眼福typical 典型的，代表性的pearl 珍珠The Jade Buddha Temple 玉佛寺what's more 另外construction建造，构造，结构magnificent 壮丽的，宏伟的enjoy 欣赏，喜爱stamp 邮票stick 粘贴，张贴envelope 信封，封套sticker 背后有粘胶的标签ticket 票airline 航空公司wonder 想知道consider 考虑，细想in advance 预先economy 经济time-table 时刻表flight 班机airport 机场国外生活必备英文词汇全搜索－住宿篇2 rear stalls 戏院正方后座in order 妥当，就绪suppose 猜想，料想，想象matinee 日戏dress circle戏院的二楼厅cancel 取消except 除...之外performance 演出acrobatic 杂技的prefer 更喜欢exchange 兑换，（货币）交换bill 钞票，纸币currency 货币according to根据...所说，按照equivalent 相等的，相当的note 纸币sign 签名，署名exchange memo 兑换水单counter 柜台prohibit 禁止，阻止government 政府information 信息bottom line 底线endorse 在（支票等）背面签名，背书signature 签名，署名top line 头一行receipt 收据，收条amount 数额certificate 单据purchase 买，购买，购置，所购物countersign 副署，连署in duplicate（正副）一式两份policy 政策，方针understand 懂，理解awfully 非常，很describe 描绘，叙述，形容apologize 道歉trouble 麻烦，烦恼manager 经理solve 解决carelessness粗心，疏忽，粗枝大叶advise to 劝...inconvenience 不方便toilet 洗室sincerely 真诚地，诚恳地，真挚地previous 先的，前的occupant 占有人，占用者，居住者access 进入responsible 有责任的，（应）责任的necklace 项圈，项链safety box 保险柜arrange 安排in touch with 联系，接触as soon as 一...就...try one's best 努力，尽力possible 可能的regulation 规则，规章，法规noise 噪音，嘈杂声several 几个，数个misunderstand 误会，误解explain 解释，说明relax 放松calm 使平静，使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施，方法understaffed人员太少的，人员不足的accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室的客房room with good ventilation 通风良好的客房single room 单人间suite 套间telephone operator 总机接线员in touch with 联系，接触as soon as 一...就...try one's best 努力，尽力possible 可能的regulation 规则，规章，法规noise 噪音，嘈杂声several 几个，数个misunderstand 误会，误解explain 解释，说明relax 放松calm 使平静，使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施，方法understaffed人员太少的，人员不足的accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室的客房room with good ventilation 通风良好的客房single room 单人间suite 套间telephone operator 总机接线员国外生活必备英文词汇全搜索－饮食篇1餐具：coffee pot 咖啡壶coffee cup 咖啡杯paper towel 纸巾napkin 餐巾table cloth 桌布tea -pot 茶壶tea set 茶具tea tray 茶盘caddy 茶罐dish 碟plate 盘saucer 小碟子rice bowl 饭碗chopsticks 筷子soup spoon 汤匙knife 餐刀cup 杯子glass 玻璃杯mug 马克杯picnic lunch 便当fruit plate 水果盘toothpick 牙签中餐：bear's paw 熊掌breast of deer 鹿脯beche-de-mer; sea cucumber 海参sea sturgeon 海鳝salted jelly fish 海蜇皮kelp, seaweed 海带abalone 鲍鱼shark fin 鱼翅scallops 干贝lobster 龙虾bird's nest 燕窝roast suckling pig 考乳猪pig's knuckle 猪脚boiled salted duck 盐水鸭preserved meat 腊肉barbecued pork 叉烧sausage 香肠fried pork flakes 肉松BAR-B-Q 烤肉meat diet 荤菜vegetables 素菜meat broth 肉羹local dish 地方菜Cantonese cuisine 广东菜set meal 客饭curry rice 咖喱饭fried rice 炒饭plain rice 白饭crispy rice 锅巴gruel, soft rice , porridge 粥—noodles with gravy 打卤面plain noodle 阳春面casserole 砂锅chafing dish, fire pot 火锅meat bun 肉包子shao-mai 烧麦preserved bean curd 腐乳bean curd 豆腐fermented blank bean 豆豉pickled cucumbers 酱瓜preserved egg 皮蛋salted duck egg 咸鸭蛋dried turnip 萝卜干西餐与日本料理：menu 菜单French cuisine 法国菜today's special 今日特餐chef's special 主厨特餐buffet 自助餐fast food 快餐specialty 招牌菜continental cuisine 欧式西餐aperitif 饭前酒dim sum 点心French fires 炸薯条baked potato 烘马铃薯mashed potatoes 马铃薯泥omelette 简蛋卷pudding 布丁pastries 甜点pickled vegetables 泡菜kimchi 韩国泡菜crab meat 蟹肉prawn 明虾conch 海螺escargots 田螺braised beef 炖牛肉bacon 熏肉poached egg 荷包蛋sunny side up 煎一面荷包蛋over 煎两面荷包蛋fried egg 煎蛋over easy 煎半熟蛋over hard 煎全熟蛋scramble eggs 炒蛋boiled egg 煮蛋stone fire pot 石头火锅sashi 日本竹筷sake 日本米酒miso shiru 味噌汤roast meat 铁板烤肉sashimi 生鱼片butter 奶油冷饮：beverages 饮料soya-bean milk 豆浆syrup of plum 酸梅汤tomato juice 番茄汁orange juice 橘子汁coconut milk 椰子汁asparagus juice 芦荟汁grapefruit juice 葡萄柚汁vegetable juice 蔬菜汁ginger ale 姜汁sarsaparilla 沙士soft drink 汽水coco-cola (coke) 可口可乐tea leaves 茶叶black tea 红茶jasmine tea 茉莉(香片)tea bag 茶包lemon tea 柠檬茶white goup tea 冬瓜茶honey 蜂蜜chlorella 绿藻soda water 苏打水artificial color 人工色素ice water 冰水mineral water 矿泉水distilled water 蒸馏水long-life milk 保久奶condensed milk 炼乳; 炼奶cocoa 可可coffee mate 奶精coffee 咖啡iced coffee 冰咖啡white coffee 牛奶咖啡black coffee 纯咖啡ovaltine 阿华田chlorella yakult 养乐多essence of chicken 鸡精ice-cream cone 甜筒sundae 圣代; 新地ice-cream 雪糕soft ice-cream 窗淇淋vanilla ice-cream 香草冰淇淋ice candy 冰棒milk-shake 奶昔straw 吸管国外生活必备英文词汇全搜索－饮食篇2 水果：pineapple 凤梨watermelon 西瓜papaya 木瓜betelnut 槟榔chestnut 栗子coconut 椰子ponkan 碰柑tangerine 橘子mandarin orange 橘sugar-cane 甘蔗muskmelon 香瓜shaddock 文旦juice peach 水蜜桃pear 梨子peach 桃子carambola 杨桃cherry 樱桃persimmon 柿子apple 苹果mango 芒果fig 无花果water caltrop 菱角almond 杏仁plum 李子honey-dew melon 哈密瓜loquat 枇杷olive 橄榄rambutan 红毛丹durian 榴梿strawberry 草莓grape 葡萄grapefruit 葡萄柚lichee 荔枝longan 龙眼wax-apple 莲雾guava 番石榴banana 香蕉熟菜与调味品：string bean 四季豆pea 豌豆green soy bean 毛豆soybean sprout 黄豆芽mung bean sprout 绿豆芽bean sprout 豆芽kale 甘蓝菜cabbage 包心菜; 大白菜broccoli 花椰菜mater convolvulus 空心菜dried lily flower 金针菜mustard leaf 芥菜celery 芹菜tarragon 蒿菜beetroot, beet 甜菜agar-agar 紫菜lettuce 生菜spinach 菠菜leek 韭菜caraway 香菜hair-like seaweed 发菜preserved szechuan pickle 榨菜salted vegetable 雪里红lettuce 莴苣asparagus 芦荟bamboo shoot 竹笋dried bamboo shoot 笋干chives 韭黄ternip 白萝卜carrot 胡萝卜water chestnut 荸荠ficus tikaua 地瓜long crooked squash 菜瓜loofah 丝瓜pumpkin 南瓜bitter gourd 苦瓜cucumber 黄瓜white gourd 冬瓜gherkin 小黄瓜yam 山芋taro 芋头beancurd sheets 百叶champignon 香菇button mushroom 草菇needle mushroom 金针菇agaricus 蘑菇dried mushroom 冬菇tomato 番茄eggplant 茄子potato, spud 马铃薯lotus root 莲藕agaric 木耳white fungus 百木耳ginger 生姜garlic 大蒜garlic bulb 蒜头green onion 葱onion 洋葱scallion, leek 青葱wheat gluten 面筋miso 味噌seasoning 调味品caviar 鱼子酱barbeque sauce 沙茶酱tomato ketchup, tomato sauce 番茄酱mustard 芥茉salt 盐sugar 糖monosodium glutamate , gourmet powder 味精vinegar 醋sweet 甜sour 酸bitter 苦lard 猪油peanut oil 花生油soy sauce 酱油green pepper 青椒paprika 红椒star anise 八角cinnamon 肉挂curry 咖喱maltose 麦芽糖糖与蜜饯：jerky 牛肉干dried beef slices 牛肉片dried pork slices 猪肉片confection 糖果glace fruit 蜜饯marmalade 果酱dried persimmon 柿饼candied melon 冬瓜糖red jujube 红枣black date 黑枣glace date 蜜枣dried longan 桂圆干raisin 葡萄干chewing gum 口香糖nougat 牛乳糖mint 薄荷糖drop 水果糖marshmallow 棉花糖caramel 牛奶糖peanut brittle 花生糖castor sugar 细砂白糖granulated sugar 砂糖sugar candy 冰糖butter biscuit 奶酥rice cake 年糕moon cake 月饼green bean cake 绿豆糕popcorn 爆米花chocolate 巧克力marrons glaces 糖炒栗子国外生活必备英文词汇全搜索－饮食篇3 牛排与酒：breakfast 早餐lunch 午餐brunch 早午餐supper 晚餐late snack 宵夜dinner 正餐ham and egg 火腿肠buttered toast 奶油土司French toast 法国土司muffin 松饼cheese cake 酪饼white bread 白面包brown bread 黑面包French roll 小型法式面包appetizer 开胃菜green salad 蔬菜沙拉onion soup 洋葱汤potage 法国浓汤corn soup 玉米浓汤minestrone 蔬菜面条汤ox tail soup 牛尾汤fried chicken 炸鸡roast chicken 烤鸡steak 牛排T-bone steak 丁骨牛排filet steak 菲力牛排sirloin steak 沙朗牛排club steak 小牛排well done 全熟medium 五分熟rare 三分熟beer 啤酒draft beer 生啤酒stout beer 黑啤酒canned beer 罐装啤酒red wine 红葡萄酒gin 琴酒brandy 白兰地whisky 威士忌vodka 伏特加on the rocks 酒加冰块rum 兰酒champagne 香槟其他小吃：meat 肉beef 牛肉pork 猪肉chicken 鸡肉mutton 羊肉bread 面包steamed bread 馒头rice noodles 米粉fried rice noodles 河粉steamed vermicelli roll 肠粉macaroni 通心粉bean thread 冬粉bean curd with odor 臭豆腐flour-rice noodle 面粉noodles 面条instinct noodles 速食面vegetable 蔬菜crust 面包皮sandwich 三明治toast 土司hamburger 汉堡cake 蛋糕spring roll 春卷pancake 煎饼fried dumpling 煎贴rice glue ball 元宵glue pudding 汤圆millet congee 小米粥cereal 麦片粥steamed dumpling 蒸饺ravioli 馄饨饭店交流用语之欢迎、问候用语1、Good morning(afternoon, evening), sir(madam) 早上（下午、晚上）好，先生（夫人）。
酒店餐饮常用英语单词
酒店餐饮常用英语单词一、餐饮器具类。
1. plate [pleɪt] (n.) 盘子。
2. bowl [bəʊl] (n.) 碗。
3. cup [kʌp] (n.) 杯子。
4. glass [ɡlɑːs] (n.) 玻璃杯。
5. fork [fɔːk] (n.) 叉子。
6. knife [naɪf] (n.) 刀子（复数：knives [naɪvz]）7. spoon [spuːn] (n.) 勺子。
8. dish [dɪʃ] (n.) 菜肴；盘子（作“盘子”讲时可与plate互换，但dish 还可表示一道菜）9. chopsticks ['tʃɒpstɪks] (n.) 筷子（复数形式，通常以复数形式出现）10. saucer ['sɔːsə(r)] (n.) 茶碟；小圆盘。
二、食物类。
1. bread [bred] (n.) 面包。
2. rice [raɪs] (n.) 米饭。
3. noodle ['nuːdl] (n.) 面条（常用复数noodles）4. beef [biːf] (n.) 牛肉。
5. pork [pɔːk] (n.) 猪肉。
6. chicken ['tʃɪkɪn] (n.) 鸡肉；小鸡。
7. fish [fɪʃ] (n.) 鱼（复数形式fish或fishes，当表示鱼肉时为不可数名词）8. egg [eɡ] (n.) 鸡蛋。
9. vegetable ['vedʒtəbl] (n.) 蔬菜（常用复数形式vegetables）- carrot ['kærət] (n.) 胡萝卜。
- cabbage ['kæbɪdʒ] (n.) 卷心菜。
- tomato [tə'mɑːtəʊ] (n.) 西红柿（复数：tomatoes [tə'mɑːtəʊz]）- potato [pə'teɪtəʊ] (n.) 土豆（复数：potatoes [pə'teɪtəʊz]）10. fruit [fruːt] (n.) 水果（表示水果的总称时为不可数名词，表示具体水果种类时为可数名词）- apple ['æpl] (n.) 苹果。
酒店英语基础词汇
overbooking 超额订房
reasonable (形)合理的
cash (动)兑换
keep (动)保留、保存
bank draft 汇票
accept (动)接受
procedure fee 手续费
fill in the form 填表
■ 电话服务
abalone 鲍鱼
sea cucumber 海参
mushroom 蘑菇
bean curd 豆腐
turtle 甲鱼
■ 销售英语
Representative 代表
Decision 决定
Modifications 变动
Confirm 确认
Objectives 目标
Appointment 约会
operator 电话员
house phone 内部电话
special line 专线
dial a number 拨号码
hold the line 别挂电话
can't put somebody through 接不通
ordinary telegram 普通电话
Wake-up call service 叫醒服务
spoon 勺子
knife 刀
plate 盘
bowl 碗
banquet 宴会
side board 餐具柜
room service 客房服务
tray 托盘
set menu 套餐
to dress the table 摆台
set up 布置
pot 壶
glass 杯
酒店英语词汇大全(完整资料).doc
【最新整理，下载后即可编辑】酒店英语词汇大全information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅cloak-room 行李房/存衣处basement 地下室boutique 精品商场lobby lounge 大堂吧executive lounge 行政酒廊cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室lock锁door knob; Door handle 门把door knocker 门环safety door hook 安全钩sofa, settee 长沙发sectional sofa 拼合沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool凳子bench条凳tea table; end table 茶几tea trolley 活动茶几night table/stand 床头柜hanger挂钩wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯spring弹簧desk书桌bookcase书橱bookshelf书架cabinet橱柜wardrobe衣柜round table 圆桌writing desk 写字台drawer抽屉luggage rack 行李架dresser mirror 梳妆镜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen屏风hat rack 帽架rug小地毯carpet 大地毯floor 楼层，地板carpentry (总称)木器bedclothes 床上用品folding bed 折叠床sofa bed 沙发床single bed 单人床double bed 双人床twin beds 成对床cot小孩床camp bed 行军床bed frame 床架mattress床垫bed pad 床软垫cushion 靠垫，垫子/床垫mat席quilt被子blanket毯子sheet床单bedspread床罩cotton terry blanket 毛巾被pillow枕头pillowcase枕套bedding 被褥toilet roll, toilet paper 卫生纸perfume香水toilet tissue 卫生纸good-night towel 晚安巾towel rail, towel rack 毛巾架towel毛巾face towel 面巾bath towel 浴巾bathrobe浴袍evening gown 睡袍lady’s sanitary 女士卫生袋shower cap 淋浴帽nail file 指甲挫razor剃须刀comb梳子bath foam 沐浴露cosmetics 化妆品detergent 清洁剂clothes-line 晾衣绳sponge海绵soap香皂soap dish 皂托tooth paste 牙膏tooth powder 牙粉tooth brush 牙刷bathroom浴室bath tub 浴盆tap; faucet 水龙头shower nozzle 喷头shower bath, shower 淋浴dressingtable 梳妆台mirror镜子washbasin洗脸盆toilet, lavatory, washroom 卫生间water closet, W.C. 厕所；抽水马桶toilet pot; toilet bowl 马桶men's room 男盥洗室ladies' room 女盥洗室plunger 橡皮塞子toilet water tank cover 马桶水箱盖toilet board 马桶坐板toilet seat 马桶盖Vase花瓶bathroom scales 浴室称bath mat 花洒浴室防滑垫running water 自来水transom, transom window 气窗curtain窗帘drapes挂帘balcony阳台sash window 上下开关窗shutters百叶窗Venetian blind 百叶窗帘shower curtain and rod 淋浴帘和架lace curtain 挑花窗帘windowsill窗台rubbish bin 垃极桶waste-paper basket 废纸篓air-conditioned 有空调设备的radiator暖气片central heating 暖气ashtray烟灰碟smoking set 烟具match火柴electric fan 电扇chandelier, pendant lamp 吊灯swag lamp; pendant light 吊灯socket; bulb holder 灯口fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor/standard lamp 落地灯wall lamp 壁灯lampshade/smokebell灯罩bulb holder 灯头bulb灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch开关socket插座electric humidifier 湿度调节器plug插头night stand lamp 床头柜灯dresser lamp 梳妆灯ceiling lamp 天花板吊灯end table lamp 茶几灯fuse wire 保险丝refrigerator 电冰箱temperature adjuster 气温调节制panel 床头柜电钮板door-mat 门前的擦鞋棕垫mosquito incense 蚊香electric kettle 电热水壶ball pen 原珠笔wallcovering墙纸TV remove control 电视摇控器remote control holder 摇控架Two-pin socket 两相插座Three-pin socket 三相插座transformer 变压器shower head 淋浴喷头rotary floor scrubber 洗地机wet vacuums 吸水机thermometer温度计thermos热水瓶video cassette recorder 录像机electric iron 电熨斗iron board 熨斗板trousers press 电热熨裤机rubber glovers 防护手套fire escape plan 走火图gas mask 防毒面具voltage电压laundry bag 洗衣袋cloth brush 衣刷peg, hook 衣钩hanger; clothes hanger 衣架hat rack 衣帽架shoe polishing 擦鞋服务shine paper 擦鞋纸shoe lifter/shoehorn 鞋拔stain污迹underpants内裤sweater毛衣woolen fabrics 毛料织品tie领带mend修补stitch缝补sewing kit 针线包manager经理attendant 服务员desk clerk 值班服务员waiter （餐厅）服务员waitress （餐厅）女服务员rent租金bill账单Management 经营、管理market price 市价cashier's desk 兑换处coin硬币check-out time 退房时间voucher证件price list 价目表check, cheque 支票sign (动)签字interest利息form表格reservation预订reception desk 接待处tip小费reservation desk 预订处luggage office 行李房…per thousand 千分之…spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note纸币registration desk 入宿登记处lobby大厅identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…accounting desk 帐务处cash (动)兑换keep (动)保留、保存escalator 自动楼梯ground floor ( 英)底，层，一楼first floor (英)二楼，(美)一楼second floor (英)三楼，(美)二楼reasonable (形)合理的bank draft 汇票accept (动)接受fill in the form 填表procedure fee/handling charge手续费cold and hot water taps 冷热自来水龙头Ice tong 冰夹Spoon 咖啡匙Bed skirt 床裙Hair dryer 电吹风Shoe basket 鞋篓Scissors 剪刀Clock 闹钟Silk quilt 云丝被Desk dish 台盆Pants hanger 裤衣架Tea cup 茶杯Water cup 水杯Wine cup 酒杯Tooth cup 漱口杯Glass ashtray 玻璃烟缸Porcelain ashtray 瓷质烟缸Telephone 电话机Soap dish 皂碟Cotton ball bottle 棉球瓶Coffee dish 咖啡碟Eiderdown 羽绒被Water kettle 电热水壶Tea plate 茶盘Washcloth plate 面巾纸盒Laundry basket 送衣篓Towel basket 毛巾篓Depend pillow 靠枕芯Suit hanger 西装衣架住宿登记常用Charger 手机充电器Umbrella 雨伞Washing liquid bottle 洗手液瓶Suit shelf 立式西装架Flashlight 应急电筒Note-paper folder 便笺夹Bath robe 浴泡Service directory 服务指南Hanger type telephone 挂式电话机Bath salt bottle 浴盐瓶Cloth brush 衣刷Ice bucket 小冰桶Mechanism health scale 机械健康称A things plate 消耗品盒Downy pillow case 羽绒枕芯Telephone directory 电话号码簿Depend pillow case 靠枕套Patch board 多功能插座Clothes hanger 普通衣架Silk hanger 绸衣架Bathtub 浴缸Commode 恭桶central air-conditioning system 中央空调系统sprinkle-nozzle, (shower) nozzle 喷头master folio 旅行社代号over-booking 超额预订Occupancy开房率Forecast预报Expected预计Arrival到达Departure离开Carrier 交通工具method of payment 付款方式status情况firm/company公司treatment待遇room type 房间种类agent代理Guarantee保证waiting list 候补名单room rate 房价special rate 特价rack rate 对外价net rate 净价record记录surcharge服务费prepaid预付government tax 政府税group团队advance deposit 押金booking订房amendment更改package 小包价vacancy 空房pick up 接机available 可售房间cancellation取消guest history 客人资料cooperate合作hotel representative 酒店代表shuttle bus 穿梭巴士transportation运输remar备注delay延误black list 黑名单registration form 登记表no-smoking floor 非吸烟楼层adjoining room 相邻房connecting room 连通房extra bed 加床rollaway bed 折叠床voucher 入住凭据stay over 续住discount折扣nationality国籍permanent address 永久地址credit card 信用卡signature签名valid有效的house use 内部使用day use 半天租房contract rate 合同价late check out 延迟退房up-selling 推销高价房room status 房态commission佣金room assignment 房间分配rooming list 分房名单safety deposit box 保险箱night audit 夜核skipper逃帐者low/should/peak season 淡/平/旺季post card 明信片sight-seeing观光city tour 市内游object of stay 停留事由zip code 邮编souvenir纪念品minimum charge 最低消费rate sheets/tariff 价目表high risk 欠帐多的客人COMP(complimentary)免费Service passport 公务护照P.I.A.(pay in cash) 已预付Identification card 身份证Business travel 公务旅行Private travel 私人旅行Authorization预授权Visa签证Exit visa 出境签证Transit visa 过境签证Residence visa 居留签证Travel permit 旅行证Health certificate 健康证书On duty 值班Off duty 下班Entry visa 入境签证Yellow book 黄皮书Quarantine检疫C.I.A.(cash in advance) 预付Embassy大使馆Consulate领事馆A.S.A.P.（as soon as possible）尽早C.O.D.(cash payment on departure) 离店时现付D.N.A.(do not arrive) 客人未到F.I.T.(foreign individua travele) 外国散客O.O.O.(out of order) 次序颠倒O.N.O.(one night only) 只住一夜S.O.P.(standard operation produce) 标准办理手续Letter of introduction; letter of recommendation 介绍信Inoculation against (cholera, typhoid, paratyphoid) 预防（霍乱、伤寒、副伤寒）Go through the procedure (formalities) 办手续Passport diplomatic passport 外交护照Vaccination certificate 种痘证书Quarantine station (office) 检疫站Visa section of public security bureau 公安局签证科Foreign affairs police 外事警办公用品typewriter 打字机typing paper 打字纸carbon paper 复写纸thermo-paper热敏纸stationery 文具用品letter paper 信笺envelope 信封note book 记事本memo pad 便条薄log book 交班薄paper clip 曲别针safety-pin 安全别针duplioating machine 复印机photocopying影印机printing/printer 打印/打印机telecommunication电信hard disk 硬盘soft disk 软盘business/visit card 名片stapler钉书机scotch tape 透明胶conference room 会议室secretarial service 秘书服务translation翻译brochure/booklet小册子equipment rental 设备出租slide幻灯片overhead projector 投影仪binding装订newspaper rod 报纸夹internet 互联网website 网站daily sales report 营业日报表rate of room occupancy 住房率remotion memorizer 移动存储器room reservation forecast 订房预测（分析）room reservation report 订房报告表行李部常用词汇bell service 行李房luggage store-room 行李寄存处trunk dock 行李装卸处baggage cart 行李车label ; tab 行李标签hotel sticker 酒店标签small baggage (luggage) 小行李brief case 公事包traveling bag 旅行袋hand bag; grip sack 手提包package包裹small trunk 小箱子suit-case 手提箱cosmetic case;toilet case 梳妆小提箱suit bag 衣服袋carton 纸盒cardboard box 硬纸盒(箱)shoulder bag 背囊(旅行背袋)personal articles 自用物品contraband 违禁物品unaccompanied luggage 不随行物品NO BUMPING; NO SHOOT 切勿投掷NO NOT DROP 切勿坠落NO NOT CRUSH 切勿压挤USE NO HOOKS 勿用手钩FRAGILE易碎物品CAUTION小心HANDLE WITH CARE 小心轻放GLASS(WITH CARE) 小心玻璃LIQUID液体物品INFLAMMABLE ERISHABLE 易燃物品CORROSIVES易腐物品EXPLOSIVES爆炸物品strap already broken （束）带已断POISON毒品KEEP DRY 勿受潮KEEP UPRIGHT 勿倒置DON’T TURN UPSIDE DOWN 切勿倒倾break to pieces 敲碎crush压碎smash击碎breakage破损物already strapped 已捆扎rope already broken 绳已断already baled 已打包ordinary mail 平信express telegram 加快电报special dispatch 专电registered fee 挂号邮资postcard明信片accompanied luggage; personal luggage 随身行李registered luggage; transported luggage 托运行李预订机、车票days 班期express train 快车slow train 慢车compartment 包房dining car 餐车passenger train 客车luggage van 行李车regular train普通列车hard seat(berth) 硬座（卧）soft seat( berth) 软座（卧）sleeper; Sleeping car 卧车delay by two hours 晚点二小时porterage 搬运费departure city 出发城市arrival city 到达城市class of service 等级BW(biweekly) 隔周飞行Dep (departure) 起飞Arr (arrival) 到达FLT/N (flight number) 航班号night service 夜航single ticket 单程票return ticket 来回票domestic fare 国内票价international fare 国际票价ticket validity 客票有效期children fare 儿童票价cancellation fee 取消费excess baggage 超重行李airport fee 机场费no-show charge 误机费air-line 航空公司number of stopover 中途经停站数free baggage allowance 免费行李non-stop flight 中途不着陆飞行no refund will be granted 不予退款through express(train) 直达列车special express(train) 特快列车freight car, goods wagon 货车厢berth (upper\middle\lower) 卧铺（上、中、下）occupying a separate seat 单独占一座位reconfirmation of reservation 定座再确认must travel in the company of an adult passenger 需有成人陪伴同行civil aviation administration of china(CAAC) 中国民用航空局总机（OPERATOR）extension number 分机号telephone电话hold the line 勿挂线area code 区号country code 国家代码collect call 对方付款put through 转电话local call /city call 市话hang up 挂线long distance call 长途电话wake up call/morning call 叫醒服务telephone directory 电话簿can't hear somebody 听不见can't get through 打不通inland telegram 国内电报switchboard交换台central exchange 电话总局The connection is bad. 听不清operator电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话receiver听筒telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线The line is busy(engaged) 占线call somebody up 打电话给某人IDD(international direct dialing) 国际直拔DDD(domestic direct dialing) 国内直拔operator/switch board/p.b.x. (private branch exchange) 总机节日Valentine’s day 情人节New year’s day 元旦Spring festival 春节The lantern festival 元宵节Easter 复活节Mid-noonday中秋节National day 国庆节Thanksgiving day 感恩节Christmas eve 平安夜Christmas圣诞节Labour’s day 劳动节April fool’s day 愚人节水果strawberry草莓lotus roots 莲藕apple苹果mango芒果plum梅子grapefruit 西柚guava番石榴longan龙眼pomelo柚watermelon 西瓜honey-melon 蜜瓜date枣子papaya 木瓜cherry 樱桃pear 梨grape 葡萄peach 桃子pineapple菠萝banana香蕉lyche荔枝coconut椰子部门General Manager’s Office 总经理办公室director of executive office 行政办主任restaurant &kitchen coordinator餐厅划菜员(F/O) Front Office 前台Training D. 培训部(F/B) Food and Beverage D. 餐饮部(HSKP)Housekeeping客房部Purchasing D. 采购部Recreation D. 康乐部(ENG) Engineering D. 工程部(SEC)Security D. 保安部Human Resources D. 人力资源部Public Relations D. 公关部Sales D. 销售部Shopping Arcade 商场Financial D. 财务部Staff Canteen 员工食堂Laundry Dep. 洗衣房general manager 总经理executive office 行政办executive secretary 行政办秘书mail clerk 收发员bell captain 行李主管chief operator 电话总机主管information clerk 问讯restaurant supervisor 餐厅主管hostess 餐厅应接员restaurant captain 餐厅开单员kitchen waiter 传菜员executive chef 行政总厨head chef 厨师长cook炉灶厨师butcher 切配厨师cold kitchen cook 冷盘配菜员chef 西餐厨师bartender 酒吧调酒师baker 面包房操作工pastry cook 点心工steward 餐具管事dishwasher洗碟工grill chef 厨房烧烤工food hygiene 食品检验员senior supervisor 资深主管floor butler 客房楼面值班员recreation center 康乐中心gymnasium attendant 康乐服务员sauna attendant 桑拿服务员swimming pool attendant游泳池服务员beautician美容员barber/hair dresser 理发员masseur masseuse 按摩员presser熨烫工washer洗涤工delivery boy/mail 客衣收发员sales clerk 销售员financial controller 财务经理chief accountant 财务主管accounting clerk 总帐报表员payable/receivable clerk 往来结算员property control 财产核算员cost control 工资核算员purchasing manager 采购经理food storeroom supervisor食品采保主管food buyer 食品采购员food receiver 食品验收员fresh food store-man 海鲜保管员dry food store-man 食品干货保管员payroll master 劳资员personnel assistant 人事员trainer培训员staff canteen supervisor员工食堂主管chief security officer 保卫部经理security office 保卫员director of fire center 消防中心主任fireman消防员guard门卫patroller 巡逻员chief engineer 工程部经理mechanician机修工air-conditioning man 空调工lift man 电梯工boilerman锅炉工key keeper 钥匙工plumber 水电维修工carpetman 地毯墙纸工季节、月份、星期Spring春天Summer 夏天Autuner 秋天Winter冬天Monday 星期一Tuesday 星期二Wednesday 星期三Thursday 星期四Friday星期五Saturday 星期六Sunday星期天January一月February二月March三月April四月May五月June六月July七月August八月September九月October十月November十一月December十二月常见病症flu(influenza) 流行感冒a shot of 打一针a touch of flu 有些染上流行感冒absorbent cotton 药棉acupuncture针灸alcohol酒精anaesthetic 麻醉剂Appendicitis 阑尾炎blood transfusion 输血bowel movements（stool）大便complications 并发症constipation便秘corpuscle（red/whit）血球diarrhoea泻肚digestive system 消化系统disinfectant 消毒剂glucose 葡萄糖inoculation 预防注射intravenous injection 静脉注射intra-muscular injection 肌肉注射sulfadiaine 消炎片mercurochrome红药水patent medicine pills 成药丸retch恶心twinge阵痛allergic 医]过敏的, 患过敏症的abscess脓肿ache酸痛asphyxiated窒息body temperature 体温choking憋气cold fits 阵冷convulsions痉挛dizzy, vertigo 眩晕dull pain 隐痛fever发热hacking cough 不断干咳hawking咳痰hunger缺氧inertia无力itching痒inflammation充血loss of appetite 食欲不振obstruction阻塞paralysis麻痹running nose 流鼻涕sharp pain 剧痛shock休克sore 一碰就痛stomach-ache胃痛suffocation堵闷twitching发炎anemia贫血cardiogram 心电图cerebral commotion 脑震荡cramps抽筋vomit呕吐stomach trouble 胃病eczema湿疹dermatosis皮肤病arthralgia 关节痛back achedislocation 腰疼fracture骨折disintegration of bones 骨裂arthritis 关节炎alcoholism 酒精中毒food poisoning 食物中毒contraceptive 避孕药alergosis 过敏症doctor’s order 医嘱dose用量infectious 传染性unire小便nausea恶心unconscious 不省人事artery动脉asthma哮喘bronchitis 支气管炎insomnia失眠pink eye 红眼，火眼long-sightedness远视short-sightedness 近视squint斜视heart-stroke中暑anti-epidemic clinic 防疫站denta hospital 牙科医院Hospital of Chinese medicine中医医院Infectious disease hospital 传染病院Institute of oncology 肿瘤研究院maternitas 产科医院special hospital 专科医院tuberculosis hospital 结核医院in-patient department 住院部isolation ward 隔离病房lying-in room 产房observation ward 观察病房Chinese academy of medical science中国医学科学院中国小吃英文表达中式早點Clay oven rolls 烧饼Fried bread stick 油条Fried leek dumplings 韭菜盒Boiled dumplings 水饺Steamed dumplings 蒸饺Steamed buns馒头Steamed sandwich 割包Rice and vegetable roll 饭团Egg cakes 蛋饼preserved egg 皮蛋Salted duck egg 咸鸭蛋Soybean milk 豆浆饭类Rice porridge 稀饭Plain white rice 白饭Glutinous oil rice 油饭Glutinous rice 糯米饭Braised pork rice 卤肉饭Fried rice with egg 蛋炒饭Sweet potato congee 地瓜粥面类Wonton & noodles 馄饨面Sliced noodles 刀削面Spicy hot noodles 麻辣面Sesame paste noodles 麻酱面Duck with noodles 鴨肉面Eel noodles 鱔魚面Seafood noodles 乌龙面Oyster thin noodles 牡蛎细面Flat noodles 板条Rice noodles 米粉Fried rice noodles 炒米粉Green bean noodle 冬粉汤类Fish ball soup 鱼丸汤Meat ball soup 貢丸汤Egg & vegetable soup 蛋花汤Clams soup 蛤蜊汤Oyster soup 牡蛎汤Seaweed soup 紫菜汤Sweet & sour soup 酸辣汤Wonton soup 馄饨汤Pork intestine soup 猪肠汤Pork thick soup 肉羹汤鱿鱼汤Squid soup Squid thick soup 花枝羹甜点Vegetarian gelatin 爱玉Tomatoes on sticks 糖葫芦Longevity Peaches 长寿桃Glutinous rice sesame balls 芝麻球Hemp flowers 麻花Horse hooves 双胞胎冰类Mein mein ice 绵绵冰Oatmeal ice 麦角冰Sweet potato ice 地瓜冰Red bean with milk ice 紅豆牛奶冰Eight treasures ice 八宝冰Tofu pudding豆花果汁Sugar cane juice 甘蔗汁Plum juice 酸梅汁Star fruit juice 杨桃汁Herb juice 青草茶点心Oyster omelet 牡蛎煎Stinky tofu (Smelly tofu) 臭豆腐Oily bean curd 油豆腐Spicy hot bean curd 麻辣豆腐Prawn cracker 虾片Shrimp balls 虾球Spring rolls 春卷Chicken rolls 蛋卷Salty rice pudding 碗糕Rice tube pudding 筒仔米糕Red bean cake 红豆糕Bean paste cake 绿豆糕Glutinous rice cakes 糯米糕Fried white radish patty 萝卜糕Taro cake 芋头糕Taiwanese Meatballs 肉圆Pyramid dumplings 水晶饺Rice-meat dumplings 肉丸Dried tofu 豆干其他Angelica duck 当归鸭Betel nut 槟榔Hot pot 火锅Pork , pickled mustard green noodles 榨菜肉丝面外交用或常用缩写H．E．(his excellency) 阁下H．M．（his majesty）陛下H．R．H．（his royal highness）殿下P．C．（pour condolence）吊唁P．F．（pour feliciter）谨贺P．P．C．（pour prender conge）辞行P．R．（pour remercier）谨谢Begum 贵夫人（印巴称呼）BO…波（对高级军官尊称）P．P．（pour presenter）谨介绍H．I．M．(his imperial majesty) 皇帝陛下R．S．V．P．（repondez s’il vous plait）候复ASAP（as soon as possible）尽快FYI（for your information）谨此通知IRC（internet relay chat ）网上聊天R AND R（rest and relaxation）放松休息Burmese styles 缅甸称呼His Excellency Mr. Prime Minister and Mrs 总理阁下和夫人.His Excellency阁下(对总统，总理，外长，部长，大、公使和显要人物的尊称；对王族，贵族，军人或低于部长的官员一般不用)His or Her Highness 殿下（对亲王，王子，公主等到的称呼）His Royal Highness 亲王殿下（对太子和直系王族的尊称）Honorable 对英联邦系统常用于部长，大臣和议员的称呼Maung 貌（男人一般谦虚的自称）Respected and beloved （特别）敬爱的Respected and dear 敬爱的Samdech 亲王（柬埔寨称呼）Thakin 德钦（主人的意思）Their Majesties King XX and the Queen 对国王和王后的称呼Tu。
酒店英语词汇大全(二)
酒店英语词汇大全(二)一、服务质量1.1 好评度量词•Positive feedback rate：积极反馈率•Customer satisfaction rate：客户满意度•Net promoter score：净推荐值•Repeat guest rate：复购率•Returning visitor rate：回访率•Referral rate：介绍率1.2 增值服务•Turn-down service：晚间整理服务•Wake-up service：叫醒服务•Complimentary breakfast：免费早餐•Express check-in/out：快速办理入/退房手续•Business center：商务服务中心1.3 前台服务•Welcome drink：欢迎饮料•Room upgrade：升级房型•Late check-out：延迟退房•Early check-in：提早入住•Guest information directory：客房信息指南•Concierge service：礼宾服务二、客房设施2.1 客房类型•Single room：单人房•Double room：双人房•Twin room：双床房•Suite：套房•Connecting room：相邻房2.2 设施用品•Bedding：床品•Towel：毛巾•Bathrobe：浴衣•Slipper：拖鞋•Hanger：衣架•Umbrella：伞2.3 客房设施•Air conditioner：空调•Television：电视•Refrigerator：冰箱•Safe：保险箱•Wifi：无线网络•Private bathroom：独立卫浴三、餐饮服务3.1 餐饮场所•Café：咖啡厅•Buffet：自助餐厅•Restaurant：餐厅•Bar：酒吧•Lounge：休息厅3.2 菜肴饮品•Appetizer：开胃菜•Main course：主菜•Dessert：甜点•Cocktail：鸡尾酒•Beer：啤酒•Wine：葡萄酒3.3 用餐方式•Room service：送餐服务• A la carte：点菜•Set menu：套餐•Takeaway：外卖•Delivery：配送•Catering service：餐饮服务四、会议活动4.1 会议设施•Conference room：会议室•Audio/Visual equipment：音/视设备•Microphone：麦克风•Projector：投影仪•Whiteboard：白板•Podium：讲台4.2 会议服务•Event planning：活动策划•Catering：餐饮服务•Translation service：翻译服务•Registration desk：报名台•Business meeting：商务会议•Seminar：研讨会五、其他服务5.1 健身娱乐•Fitness center：健身中心•Swimming pool：游泳池•Spa：水疗服务•Massage：按摩服务•Golf course：高尔夫球场•Karaoke：卡拉OK5.2 交通服务•Airport shuttle：机场班车•Car rental：租车服务•Valet parking：代客泊车•Limousine service：豪华轿车服务•Bicycle rental：自行车租赁•Electric vehicle charging：电动车充电5.3 旅游咨询•Tourist information desk：旅游信息台•Ticket booking service：机票预订服务•Tour guide：旅游导游•Travel package：旅游套餐•Destination information：目的地信息•Local attraction：本地景点以上就是酒店英语词汇大全的第二部分内容，酒店服务领域还有很多的专业术语和常用词汇需要掌握。
酒店英语词汇大全
酒店英语词汇大全information desk问讯处wall plate壁上挂盘reception office接待室Chinese painting国画hotel register旅客登记簿elevator, lift电梯registration form登记表spring弹簧newsstand售报处desk书桌postal service邮局服务处bookcase书橱shop小卖部bookshelf书架bar酒吧间cabinet橱柜lounge休息厅wardrobe衣柜roof garden屋顶花园round table圆桌billiard-room球房writing desk写字台dining-room, dining hall餐厅drawer抽屉cloak-room行李房 / 存衣处luggage rack行李架basement地下室dresser mirror梳妆镜boutique精品商场built-in wardrobe, closet壁橱lobby lounge大堂吧chest of drawers五斗橱executive lounge行政酒廊screen屏风cellar地窖hat rack帽架broom closet杂物室rug小地毯room number房间号码carpet大地毯room key房间钥匙floor楼层，地板suite一套房间carpentry(总称) 木器single room单人房间bedclothes床上用品double room双人房间folding bed折叠床sitting-room, living-room起居室sofa bed沙发床lock锁single bed单人床door knob; Door handle门把double bed双人床door knocker门环twin beds成对床safety door hook安全钩cot小孩床sofa, settee长沙发camp bed行军床sectional sofa拼合沙发bed frame床架easy chair安乐椅mattress床垫armchair扶手椅bed pad床软垫wicker chair藤椅cushion靠垫，垫子 / 床垫folding chair叠椅mat席swivel chair转椅quilt被子rocking chair摇椅blanket毯子stool凳子sheet床单bench条凳bedspread床罩tea table; end table茶几cotton terry blanket毛巾被tea trolley活动茶几pillow枕头night table/stand床头柜pillowcase枕套hanger挂钩bedding被褥toilet roll, toilet paper卫生纸transom, transom window气窗perfume香水curtain窗帘toilet tissue卫生纸drapes挂帘good-night towel晚安巾balcony阳台towel rail, towel rack毛巾架sash window上下开关窗towel毛巾shutters百叶窗face towel面巾Venetian blind百叶窗帘bath towel浴巾shower curtain and rod淋浴帘和架bathrobe浴袍lace curtain挑花窗帘evening gown睡袍windowsill窗台lady ’s sanitary女士卫生袋rubbish bin垃极桶shower cap淋浴帽waste-paper basket废纸篓nail file指甲挫air-conditioned有空调设备的razor剃须刀radiator暖气片comb梳子central heating暖气bath foam沐浴露ashtray烟灰碟cosmetics化妆品smoking set烟具detergent清洁剂match火柴clothes-line晾衣绳electric fan电扇sponge海绵chandelier, pendant lamp吊灯soap香皂swag lamp; pendant light吊灯soap dish皂托socket; bulb holder灯口tooth paste牙膏fluorescent lamp日光灯tooth powder牙粉desk lamp台灯tooth brush牙刷bedside lamp床头灯bathroom浴室floor/standard lamp落地灯bath tub浴盆wall lamp壁灯tap; faucet水龙头lampshade/smokebell灯罩shower nozzle喷头bulb holder灯头shower bath, shower淋浴bulb灯泡dressingtable梳妆台screw-type bulb罗口灯泡mirror镜子bayonet-type bulb卡口灯泡washbasin洗脸盆frosted bulb磨砂灯泡toilet, lavatory, washroom卫生间opal bulb, opaque bulb乳白灯泡water closet, W.C.厕所；抽水马桶switch开关toilet pot; toilet bowl马桶socket插座men's room男盥洗室electric humidifier湿度调节器ladies' room女盥洗室plug插头plunger橡皮塞子night stand lamp床头柜灯toilet water tank cover马桶水箱盖dresser lamp梳妆灯toilet board马桶坐板ceiling lamp天花板吊灯toilet seat马桶盖end table lamp茶几灯fuse wire保险丝Vase花瓶refrigerator电冰箱bathroom scales浴室称temperature adjuster气温调节制bath mat花洒浴室防滑垫panel床头柜电钮板running water自来水door-mat门前的擦鞋棕垫mosquito incense蚊香electric kettle电热水壶ball pen原珠笔wallcovering墙纸TV remove control电视摇控器remote control holder摇控架Two-pin socket两相插座Three-pin socket三相插座transformer变压器shower head淋浴喷头rotary floor scrubber洗地机wet vacuums吸水机thermometer温度计thermos热水瓶video cassette recorder录像机electric iron电熨斗iron board熨斗板trousers press电热熨裤机rubber glovers防护手套fire escape plan走火图gas mask防毒面具voltage电压laundry bag洗衣袋cloth brush衣刷peg, hook衣钩hanger; clothes hanger衣架hat rack衣帽架shoe polishing擦鞋服务shine paper擦鞋纸shoe lifter/shoehorn鞋拔stain污迹underpants内裤sweater毛衣woolen fabrics毛料织品tie领带mend修补stitch缝补sewing kit针线包manager经理attendant服务员desk clerk值班服务员waiter（餐厅）服务员waitress（餐厅）女服务员rent租金bill账单Management经营、管理market price市价cashier's desk兑换处coin硬币check-out time退房时间coldand hot watertaps voucher证件price list价目表check, cheque支票sign(动) 签字interest利息form表格reservation预订reception desk接待处tip小费reservation desk预订处luggage office行李房?per thousand千分之？spare(形) 多余的postpone(动) 延期cancel(动) 取消traveler ’s cheque旅行支票pay(动) 付款fill(动) 填写administration管理、经营note纸币registration desk入宿登记处lobby大厅identification card身份证rate of exchange兑换率conversion rate换算率charge(动) 收费bill帐单change money换钱procedure手续、程序information desk问询处luggage label行李标签overbooking超额订房?per cent百分之？accounting desk帐务处cash(动) 兑换keep(动) 保留、保存escalator自动楼梯ground floor(英) 底，层，一楼first floor (英) 二楼， ( 美) 一楼second floor(英) 三楼， ( 美) 二楼reasonable(形) 合理的bank draft汇票accept(动) 接受fill in the form填表procedure fee/handling charge 手续费冷热自来水龙头Ice tong冰夹Spoon咖啡匙Bed skirt床裙Hair dryer电吹风Shoe basket鞋篓Scissors剪刀Clock闹钟Silk quilt云丝被Desk dish台盆Pants hanger裤衣架Tea cup茶杯Water cup水杯Wine cup酒杯Tooth cup漱口杯Glass ashtray玻璃烟缸Porcelain ashtray瓷质烟缸Telephone电话机Soap dish皂碟Cotton ball bottle棉球瓶Coffee dish咖啡碟Eiderdown羽绒被Water kettle电热水壶Tea plate茶盘Washcloth plate面巾纸盒Laundry basket送衣篓Towel basket毛巾篓Depend pillow靠枕芯Suit hanger西装衣架住宿登记常用master folio旅行社代号over-booking超额预订Occupancy开房率Forecast预报Expected预计Arrival到达Departure离开Carrier交通工具method of payment付款方式status情况firm/company公司treatment待遇room type房间种类agent代理package小包价pick up接机available可售房间cancellation取消Charger手机充电器Umbrella雨伞Washing liquid bottle洗手液瓶Suit shelf立式西装架Flashlight应急电筒Note-paper folder便笺夹Bath robe浴泡Service directory服务指南Hanger type telephone 挂式电话机Bath salt bottle浴盐瓶Cloth brush衣刷Ice bucket小冰桶Mechanism health scale机械健康称A things plate消耗品盒Downy pillow case羽绒枕芯Telephone directory电话号码簿Depend pillow case靠枕套Patch board多功能插座Clothes hanger普通衣架Silk hanger绸衣架Bathtub浴缸Commode恭桶centralair-conditioning system 中央空调系统sprinkle-nozzle,(shower)nozzle 喷头Guarantee保证waiting list候补名单room rate房价special rate特价rack rate对外价net rate净价record记录surcharge服务费prepaid预付government tax政府税group团队advance deposit押金booking订房amendment更改vacancy空房guest history客人资料cooperate合作hotel representative酒店代表shuttle bus穿梭巴士late check out延迟退房transportation运输up-selling推销高价房remar备注room status房态delay延误commission佣金black list黑名单room assignment房间分配registration form登记表rooming list分房名单no-smoking floor非吸烟楼层safety deposit box保险箱adjoining room相邻房night audit夜核connecting room连通房skipper逃帐者extra bed加床low/should/peak season淡/ 平/ 旺季rollaway bed折叠床post card明信片voucher入住凭据sight-seeing观光stay over续住city tour市内游discount折扣object of stay停留事由nationality国籍zip code邮编permanent address永久地址souvenir纪念品credit card信用卡minimum charge最低消费signature签名rate sheets/tariff价目表valid有效的high risk欠帐多的客人house use内部使用COMP(complimentary)免费day use半天租房Service passport公务护照contract rate合同价P.I.A.(pay in cash)已预付Identification card身份证Authorization预授权Business travel公务旅行Visa签证Private travel私人旅行Exit visa出境签证Transit visa过境签证Health certificate健康证书Residence visa居留签证On duty值班Travel permit旅行证Off duty下班Entry visa入境签证 C.I.A.(cash in advance)预付Yellow book黄皮书Embassy大使馆Quarantine检疫Consulate领事馆A.S.A.P. （as soon as possible ）尽早C.O.D.(cash payment on departure)离店时现付D.N.A.(do not arrive)客人未到F.I.T.(foreign individua travele)外国散客O.O.O.(out of order)次序颠倒O.N.O.(one night only)只住一夜S.O.P.(standard operation produce)标准办理手续Letter of introduction; letter of recommendation介绍信Inoculation against (cholera, typhoid,paratyphoid) 预防（霍乱、伤寒、副伤寒）Go through the procedure (formalities)办手续Passport diplomatic passport外交护照Vaccination certificate种痘证书Quarantine station (office)检疫站Visa section of public security bureau公安局签证科Foreign affairs police外事警办公用品typewriter打字机typing paper打字纸carbon paper复写纸stationery文具用品thermo-paper热敏纸letter paper信笺envelope信封note book记事本paper clip曲别针safety-pin安全别针printing/printer打印 / 打印机telecommunication电信hard disk硬盘scotch tape透明胶secretarial service秘书服务translation翻译slide幻灯片overhead projector投影仪internet互联网website网站remotion memorizer移动存储器room reservation forecastroom reservation report行李部常用词汇bell service行李房luggage store-room行李寄存处label ; tab行李标签small baggage (luggage)小行李brief case公事包traveling bag旅行袋suit-case手提箱cosmetic case;toilet case梳妆小提箱suit bag衣服袋personal articles自用物品contraband违禁物品unaccompanied luggage不随行物品NO BUMPING; NO SHOOT切勿投掷NO NOT DROP切勿坠落NO NOT CRUSH切勿压挤USE NO HOOKS勿用手钩FRAGILE易碎物品POISON毒品KEEP DRY勿受潮KEEP UPRIGHT勿倒置DON’T TURN UPSIDE DOWN 切勿倒倾break to pieces敲碎crush压碎smash击碎breakage破损物already strapped已捆扎accompanied luggage; personal luggage registered luggage; transported luggage memo pad便条薄log book交班薄duplioating machine复印机photocopying影印机soft disk软盘business/visit card名片stapler钉书机conference room会议室brochure/booklet小册子equipment rental设备出租binding装订newspaper rod报纸夹daily sales report营业日报表rate of room occupancy住房率订房预测（分析）订房报告表trunk dock行李装卸处baggage cart行李车hotel sticker酒店标签hand bag; grip sack手提包package包裹small trunk小箱子carton纸盒cardboard box硬纸盒 ( 箱) shoulder bag背囊 ( 旅行背袋 ) CAUTION小心HANDLE WITH CARE小心轻放GLASS(WITH CARE)小心玻璃LIQUID液体物品INFLAMMABLE ERISHABLE易燃物品CORROSIVES易腐物品EXPLOSIVES爆炸物品strap already broken（束）带已断rope already broken绳已断already baled已打包ordinary mail平信express telegram加快电报special dispatch专电registered fee挂号邮资postcard明信片随身行李托运行李预订机、车票days班期express train快车slow train慢车compartment包房dining car餐车passenger train客车luggage van行李车regular train普通列车hard seat(berth)硬座（卧）soft seat( berth)软座（卧）sleeper; Sleeping car卧车delay by two hours晚点二小时porterage搬运费departure city出发城市arrival city到达城市class of service等级BW(biweekly)隔周飞行Dep (departure)起飞Arr (arrival)到达FLT/N (flight number)航班号night service夜航single ticket单程票return ticket来回票domestic fare国内票价international fare国际票价ticket validity客票有效期children fare儿童票价cancellation fee取消费excess baggage超重行李airport fee机场费no-show charge误机费air-line航空公司number of stopover中途经停站数free baggage allowance免费行李non-stop flight中途不着陆飞行no refund will be granted不予退款through express(train)直达列车special express(train)特快列车freight car, goods wagon货车厢 b erth middle\lower)卧铺（上、中、下）occupying a separate seat单独占一座位reconfirmation of reservation定座再确认must travel in the company of an adult passenger需有成人陪伴同行civil aviation administration of china(CAAC)中国民用航空局总机（ OPERATOR）extension number分机号hold the line勿挂线telephone电话area code区号country code国家代码collect call对方付款put through转电话local call /city call市话hang up挂线long distance call长途电话wake up call/morning call叫醒服务telephone directory电话簿can't hear somebody听不见can't get through打不通inland telegram国内电报central exchange电话总局switchboard交换台The connection is bad.听不清operator电话员ordinary telegram普通电话house phone内部电话receiver听筒special line专线telephone number电话号码dial a number拨号码replace the phone挂上电话hold the line别挂电话Line, please.请接外线can't put somebody through接不通The line is busy(engaged)占线call somebody up打电话给某人IDD(international direct dialing)国际直拔DDD(domestic direct dialing)国内直拔operator/switch board/p.b.x. (private branch exchange)总机节日Valentine ’s day情人节National day国庆节New year ’s day元旦Thanksgiving day感恩节Spring festival春节Christmas eve平安夜The lantern festival元宵节Christmas圣诞节Easter复活节Labour ’s day劳动节Mid-noonday中秋节April fool ’s day愚人节水果strawberry草莓guava番石榴lotus roots莲藕longan龙眼apple苹果pomelo柚mango芒果watermelon西瓜plum梅子honey-melon蜜瓜grapefruit西柚date枣子papaya木瓜pineapple菠萝cherry樱桃banana香蕉pear梨lyche荔枝grape葡萄coconut椰子peach桃子部门General Manager ’s Office总经理办公室director of executive office行政办主任restaurant &kitchen coordinator餐厅划菜员(F/O) Front Office前台executive chef行政总厨Training D.培训部head chef厨师长(F/B) Food and Beverage D.餐饮部cook炉灶厨师(HSKP)Housekeeping客房部butcher切配厨师Purchasing D.采购部cold kitchen cook冷盘配菜员Recreation D.康乐部chef西餐厨师(ENG) Engineering D.工程部bartender酒吧调酒师(SEC)Security D.保安部baker面包房操作工Human Resources D.人力资源部pastry cook点心工Public Relations D.公关部steward餐具管事Sales D.销售部dishwasher洗碟工Shopping Arcade商场grill chef厨房烧烤工Financial D.财务部food hygiene食品检验员Staff Canteen员工食堂senior supervisor资深主管Laundry Dep.洗衣房floor butler客房楼面值班员general manager总经理recreation center康乐中心executive office行政办gymnasium attendant康乐服务员executive secretary行政办秘书sauna attendant桑拿服务员mail clerk收发员swimming pool attendant游泳池服务员bell captain行李主管beautician美容员chief operator电话总机主管barber/hair dresser理发员information clerk问讯masseur masseuse按摩员restaurant supervisor餐厅主管presser熨烫工hostess餐厅应接员washer洗涤工restaurant captain餐厅开单员delivery boy/mail客衣收发员kitchen waiter传菜员sales clerk销售员financial controller财务经理staff canteen supervisor员工食堂主管chief accountant财务主管chief security officer保卫部经理accounting clerk总帐报表员security office保卫员payable/receivable clerk往来结算员director of fire center消防中心主任property control财产核算员fireman消防员cost control工资核算员guard门卫purchasing manager采购经理patroller巡逻员food storeroom supervisor食品采保主管chief engineer工程部经理food buyer食品采购员mechanician机修工food receiver食品验收员air-conditioning man空调工fresh food store-man海鲜保管员lift man电梯工dry food store-man食品干货保管员boilerman锅炉工payroll master劳资员key keeper钥匙工personnel assistant人事员plumber水电维修工trainer培训员carpetman地毯墙纸工季节、月份、星期Spring春天February二月Summer夏天March三月Autuner秋天April四月Winter冬天May五月Monday星期一June六月Tuesday星期二July七月Wednesday星期三August八月Thursday星期四September九月Friday星期五October十月Saturday星期六November十一月Sunday星期天December十二月January一月常见病症flu(influenza)流行感冒intra-muscular injection肌肉注射a shot of打一针sulfadiaine消炎片a touch of flu有些染上流行感冒mercurochrome红药水absorbent cotton药棉patent medicine pills成药丸acupuncture针灸retch恶心alcohol酒精twinge阵痛anaesthetic麻醉剂allergic医] 过敏的 ,患过敏症的Appendicitis阑尾炎abscess脓肿blood transfusion输血ache酸痛bowel movements（stool）大便asphyxiated窒息complications并发症body temperature体温constipation便秘choking憋气corpuscle （red/whit）血球cold fits阵冷diarrhoea泻肚convulsions痉挛digestive system消化系统dizzy, vertigo眩晕disinfectant消毒剂dull pain隐痛glucose葡萄糖fever发热inoculation预防注射hacking cough不断干咳intravenous injection静脉注射hawking咳痰hunger缺氧loss of appetite食欲不振inertia无力obstruction阻塞itching痒paralysis麻痹inflammation充血running nose流鼻涕sharp pain剧痛stomach trouble胃病shock休克eczema湿疹sore一碰就痛dermatosis皮肤病stomach-ache胃痛arthralgia关节痛suffocation堵闷back achedislocation腰疼twitching发炎fracture骨折anemia贫血disintegration of bones骨裂cardiogram心电图arthritis关节炎cerebral commotion脑震荡alcoholism酒精中毒cramps抽筋food poisoning食物中毒vomit呕吐contraceptive避孕药alergosis过敏症heart-stroke中暑doctor ’s order医嘱anti-epidemic clinic防疫站dose用量denta hospital牙科医院infectious传染性Hospital of Chinese medicine中医医院unire小便Infectious disease hospital传染病院nausea恶心Institute of oncology肿瘤研究院unconscious不省人事maternitas产科医院artery动脉special hospital专科医院asthma哮喘tuberculosis hospital结核医院bronchitis支气管炎in-patient department住院部insomnia失眠isolation ward隔离病房pink eye红眼，火眼lying-in room产房long-sightedness远视observation ward观察病房short-sightedness近视Chinese academy of medical science squint斜视中国医学科学院中国小吃英文表达中式早點Braised pork rice卤肉饭Clay oven rolls烧饼Fried rice with egg蛋炒饭Fried bread stick油条Sweet potato congee地瓜粥Fried leek dumplings韭菜盒面类Boiled dumplings水饺Wonton & noodles馄饨面Steamed dumplings蒸饺Sliced noodles刀削面Steamed buns馒头Spicy hot noodles麻辣面Steamed sandwich割包Sesame paste noodles麻酱面Rice and vegetable roll饭团Duck with noodles鴨肉面Egg cakes蛋饼Eel noodles鱔魚面preserved egg皮蛋Seafood noodles乌龙面Salted duck egg咸鸭蛋Oyster thin noodles牡蛎细面Soybean milk豆浆Flat noodles板条饭类Rice noodles米粉Rice porridge稀饭Fried rice noodles炒米粉Plain white rice白饭Green bean noodle冬粉Glutinous oil rice油饭汤类Glutinous rice糯米饭Fish ball soup鱼丸汤Meat ball soup貢丸汤Plum juice酸梅汁Egg & vegetable soup蛋花汤Star fruit juice杨桃汁Clams soup蛤蜊汤Herb juice青草茶Oyster soup牡蛎汤点心Seaweed soup紫菜汤Oyster omelet牡蛎煎Sweet & sour soup酸辣汤Stinky tofu (Smelly tofu)臭豆腐Wonton soup馄饨汤Oily bean curd油豆腐Pork intestine soup猪肠汤Spicy hot bean curd麻辣豆腐Pork thick soup肉羹汤Prawn cracker虾片鱿鱼汤Squid soup Shrimp balls虾球Squid thick soup花枝羹Spring rolls春卷甜点Chicken rolls蛋卷Vegetarian gelatin爱玉Salty rice pudding碗糕Tomatoes on sticks糖葫芦Rice tube pudding筒仔米糕Longevity Peaches长寿桃Red bean cake红豆糕Glutinous rice sesame balls芝麻球Bean paste cake绿豆糕Hemp flowers麻花Glutinous rice cakes糯米糕Horse hooves双胞胎Fried white radish patty萝卜糕冰类Taro cake芋头糕Mein mein ice绵绵冰Taiwanese Meatballs肉圆Oatmeal ice麦角冰Pyramid dumplings水晶饺Sweet potato ice地瓜冰Rice-meat dumplings肉丸Red bean with milk ice紅豆牛奶冰Dried tofu豆干Eight treasures ice八宝冰其他Tofu pudding豆花Angelica duck当归鸭果汁Betel nut槟榔Sugar cane juice甘蔗汁Hot pot火锅Pork , pickled mustard green noodles榨菜肉丝面外交用或常用缩写H．E．(his excellency)阁下P．P．C．（ pour prender conge）辞行H．M．（ his majesty ）陛下P．R．（ pour remercier）谨谢H．R．H．（ his royal highness）殿下Begum贵夫人（印巴称呼）P．C．（ pour condolence）吊唁BO?波（对高级军官尊称）P．F．（ pour feliciter）谨贺P．P．（ pour presenter）谨介绍H．I ．M．(his imperial majesty)皇帝陛下R．S．V．P．（repondez s ’il vous plait）候复ASAP（as soon as possible）尽快FYI（for your information）谨此通知IRC（internet relay chat）网上聊天R AND R（ rest and relaxation）放松休息Burmese styles缅甸称呼His Excellency Mr. Prime Minister and Mrs总理阁下和夫人 .His Excellency 阁下 ( 对总统，总理，外长，部长，大、公使和显要人物的尊称；对王族，贵族，军人或低于部长的官员一般不用)His or Her Highness殿下（对亲王，王子，公主等到的称呼）His Royal Highness亲王殿下（对太子和直系王族的尊称）Honorable对英联邦系统常用于部长，大臣和议员的称呼Maung貌（男人一般谦虚的自称）Respected and beloved（特别）敬爱的Respected and dear敬爱的SamdechThakinTheir Majesties King XX and the Queen Tu。
常用酒店物品单词 展示
毛巾 towel
烟灰缸ashtray
牙膏toothpaste 针线包a swing kit
牙刷toothbrush
浴帽shower cap 梳子comb 洗发水shampoo
润肤body lotion 肥皂soap 面巾纸 tissue
卷纸toilet paper 剃须刀razor
抽水马桶 toilet bowl 马桶盖 toilet seat cover 马桶垫 toilet seat
抽水马桶 toilet bowl
马桶盖 toilet seat cover
马桶垫 toilet seat
Part Three、LIVING （起居空间）
Part Four、WRITING （书写空间）
壁橱wardrobe/closet
衣架hanger
洗衣袋 laundry bag
衣刷子 cloths brush
擦鞋纸shoeshine
拖鞋slipper
保险箱safe
衣柜wardrobe
行李架luggage rack
二、Special Housekeeping Nouns(客房特殊词汇)
插头plug 吸尘器 vacuum cleaner 消毒剂 disinfectant 熨斗iron 接线板 adapter 抹布 dust cloth 空气清新剂air freshener 宽带线coder line
一、写字台writing desk：
梳妆镜 dressing mirror 台灯 lamp 梳妆椅dress table stool
梳妆镜 dressing mirror
台灯 lamp
梳妆椅dress table stool
酒店日常英语单词
Reservation n.预定Reserve v. 预定FIT reservation (Full Independent Tourist) 散客预定Reservation clerk 预定员Twin a.双人的Deluxe a.豪华的Rate n. 价格；费用Surname n. 姓氏Initial n. 起首字母Flight number（飞机）航班号Arrival time抵达饭店时间In the name of以（某人）的名义Confirm v. 确认Cancellation n. 取消Check-in入住登记Corporate a. 公司的Corporate reservation公司预算Hold the line别挂断电话Accommodation n. 住宿、便利Settle v. 结帐Account n. 所欠帐目Fax n. 传真；用传真发送Be of help提供帮助Guarantee v. 保证Guaranteed reservation有保证预定Departure date离店时间On a personal (business)trip私人旅行（出差）Credit n. 信用；（银行存款）Credit card信用卡In advance提前American Express美国运通卡Expiration n. 信用卡截止有效日期Hold v. 保留Revise v. 修改Travel agent旅行社Due to因为，由于Alter v. 变更Cancel v. 取消Instead of取代If possible如果可能的话Available a. 有空的Upgrade v. 升级Extension n. （电话）分机号So far so much到目前为止就这些Confirmation number确认号At one’s service乐意帮助Preferential a. 优先的、特惠的Front office总台前台Receptionist接待员Named指定的According to根据Fill out (in) 填写Sign签(名)Passport护照Enjoy喜欢Stay停留Walk-in无预定的客人Extra另外Discount折扣Per每In that case那么several几个Handle处理Frequent Guest常住客Present呈上Tour group旅行团Tour leader领队CITS中国国际旅行社Association协会Name-list名单Visa签证Group Visa团队签证Morning call早上叫醒服务Voucher凭证After you您先请Arrange for the room安排房间Black list黑名单Deposit无预定的客人Extra key备用钥匙Identification身份证明Lobby大堂Make payment / Settle the bill结账Morning call叫早服务Passport护照Registration入住登记Service Charge服务费Take a print of the card刷信用卡Signature n. 签名Skipper n. 逃账者Coupon抵用券Receipt收据Considerate adj. 考虑周到的、体贴的Disabled adj. 残疾的、无能力的Valet服务员；洗熨衣服Facility n. 设施、工具Designated a. 指定的Courteous a. 礼貌的License n. n. 执照Converse n. 交谈Independently adv. 独立地Exceed v. 超过，胜过Recreational娱乐的billiard n. 台球Bowling保龄球Gymnasium[dʒim‘neiziəm] n. 健身房Souvenir n. 纪念品Spacious宽敞的Gatekeeper n. 门卫Concierge [kɔ:nsi’ɛəʒ] n.n. 门房，行李生v. 护送Ambassador n. 大使Escort Castle n. 城堡Run errands跑腿办事Billiard台球After you您先请Excellent people skills良好的交际能力Meet（exceed) customerexpectations达到或超过客人的期望Service guide n. 服务指南Directory of services服务指南Room service menu客房服务餐饮菜单Slide back and forth前后滑动Cozy [‘kəuzi] 舒适的、安逸的、惬意的Luggage rack行李架Storage receipt保管凭条Sign标牌、记号Doorknob球形门拉手Remote control遥控器Balcony阳台Representative[repri’zentətiv] 代表Hospitality 好客Bumping颠簸的Limousine [limə’zin ] 豪华汽车Under one’s belt在某人掌控中，有经历Laundry n. 洗衣店，洗衣房；洗衣；送洗衣物Housekeeper n. 客房管理员Housekeeping n. 客房部Housekeep v. 客房管理Silk dress真丝裙Contain v. 包含，包括Stationery n. 文具Folder n. （文具）夹子，折叠式册子Colorfast不褪色的Run v. 掉色Dry-clean v. 干洗Lining n. （衣服的）衬里Unstitch v. 脱线Tear v. 撕裂Further adj. 进一步的Three-piece suit三件套西装Sweater [‵swetə(r)] 羊毛衫Express adj. 快速的Express laundry service快洗服务Extra adj. 额外的Charge n.&v. 收费Pick up取（衣物）Shrink v. 缩水Otherwise否则Damage n. &v. 损坏，损伤Complaint n. 投诉，抱怨Policy政策，规定Refund v. 退款Indemnity n. [ɪn‵demnəti]赔偿Compensation n. 补偿Compensate v. 补偿，赔偿Convenience n. 方便Convenient adj. 方便的，便利的Fill out / in填写Vest n. 背心Iron v. 熨烫Soft soap液体或半液体肥皂Fade v. 褪色Spill v. 溅，泼Vinegar醋Remove v. 除去Mend缝补Sock短袜Darn v. 织补Button纽扣Missing缺少的Valet熨烫工Valet service洗烫服务Deliver发送Bikini比基尼Blouse女长衫Bra (brassiere) 胸衣Dress连衣裙Handkerchief手帕Shorts短裤Skirt短裙Slacks / pants / trousers长裤Socks (pair) 短袜stockings长袜Suit (2pcs) 西装（两件套）T-shirt T恤Ladies underwear女士内裤Underpants (man) 男士内裤Sport shirt运动服Jacket夹克衫Jeans仔服Rate list价目表Scarf围巾Uniform制服waistcoat马甲Starch上浆Shrink缩水stain污点Seam裂缝Iron熨烫Stitch缝合Unstitch脱线burnt烧坏的、烫坏的Check-out离店结帐Print the bill打印帐单Service charge服务费Deposit n. 预付金Receipt n. 收据Invoice n. 发票Currency n. 流通货币Settle the bill结帐Exchange memo兑换水单Exchange rate quotation外汇牌价Minibar n. 迷你吧(客房酒吧;客房小冰箱)Folio n. 客户个人帐目Total v. 总计,合计Imprint n. 压印，刻印，使铭记Traveler’s check旅行支票Room service客房送餐服务Laundry n. 付(待)洗衣物,已洗衣物Dispute v. n. 争议,纠纷F&B餐饮(food and beverage)Equivalent n. 等同物,等价物ancestor n. 祖先celebrate v. 庆祝，纪念decorate v. 装饰delicious adj. 美味的dragon n.龙dumpling n.饺子New Year‘s Eve n. 除夕joyful adj. 充满欢乐的lantern n. 灯，灯笼local adj. 地方的，当地的magical 有魔力的，有魅力的relative n. 亲属，亲戚Family reunion dinner n. 团圆饭the beginning of New Year初一Spring Festival couplets 春联do Spring Festival shopping买年货Fireworks 爆竹Lion and dragon dance舞狮舞龙riddles written on lanterns灯谜New Year‘s visit 拜年staying-up 守岁taboo 禁忌offer sacrifices to one‘sancestors 祭祀祖先Enjoy family life 享受家庭生活Roomdoor房门Bell门铃Locker门锁/ 更衣室Main switch总开关Air vent空调百叶门Closet衣柜Shelves衣柜内固定木架Clothes hanger衣架Luggage rack行李架Air condition control空调调节器Dressing table梳妆台Drawer抽屉Mirror镜子Table lamp台灯Lamp shade灯罩Stationary holder文具盒TV set电视机TV controller电视遥控器TV holder电视遥控器套Stool (chair) 梳妆凳Waste basket 垃圾筐Curtain窗帘Glass玻璃窗Arm chair圈椅Stand lamp落地灯Coffee table咖啡台Thermos bottle冰壶Ice bucket热水壶（膳魔师）Tea cup茶杯Ashtray烟灰缸Tea box茶叶盒Glasses玻璃杯Electric jug kettle电水壶Bedspread床单Bedding bag (quilt cover) 被套Bedside cupboard床头柜Acoustics & adjustment床头音响控制板Do not disturb (DND) 请勿打扰Mural picture挂画Smoke reaction烟感器Carpet地毯Wallpaper墙纸Ceiling天花板Bathroom浴室Air exhauster抽风机Fluorescent lamp [flɔ:‵resnt] 日光灯Washbasin / sink面盆/ 水槽Tap (hot & cold) 水龙头Towel set毛巾架Water tank水箱Bathtub浴缸Nozzle花洒Scottles holder纸巾盒（一般使用斯歌特牌Scale磅秤/ 规模/ 比例Shower curtain浴帘Hair dryer吹风筒Bathrobe浴衣Sewing kit针线包Comment cards意见卡Post cards明信片Drinks price list酒水价目表Pad, pencil, writing paper留言本、铅笔、留言纸Body foam沐浴液Hair shampoo洗发液Hair conditioner护发素Body lotion护肤乳液Comb数字Toothbrush & toothpaste牙刷& 牙膏Shower cap浴帽Tissue面巾纸Toilet paper厕纸Vacuum吸尘，吸尘器Convenient方便的Disturb打扰In a mess一片混乱Turndown service清理服务/开夜床Tidy up整理，收拾，拾掇Trolley手推车、餐车Housemaid / chambermaid /room attendant女服务员atmosphere气氛，氛围Cigarette [siɡə′ret] 香烟Brand品牌Curtain窗帘Typical典型的、特有的Cushion [′kʊʃən] 靠垫Mattress床垫Take a nap小睡，午睡Be off下班Overnight staff夜班工作人员Minimum charge最低消费Service charge服务费Bacon培根、腌肉、熏肉Breakfast roll早餐包Continental breakfast大陆式早餐American breakfast美式早餐Breakfast buffet自助早餐Croissant [krə′sɑnt] 可颂面包、羊角包Toast吐司、烤面包juice果汁White coffee加奶咖啡Fried egg煎蛋Boiled egg水煮蛋Soft boiled egg软心煮蛋，两分钟，半熟Hard boiled egg硬心煮蛋，五分钟，熟透Sunny-side up (down) 只煎一面，蛋黄朝上（朝下）Turned over两面煎Easy over (over-easy) 两面稍煎Over-hard两面煎老Scrambled egg炒蛋Preserved egg皮蛋Century egg皮蛋Poached egg水煮荷包蛋Jellied egg蛋羹Omelet加料蛋卷（蘑菇、腌肉等）Grilled tomato烤西红柿Porridge粥Corn flakes谷物麦片Menu菜单beverage酒水饮料Legibly易读的、易辨认的Positive积极的、正面的Negative消极的、负面的Plate盘子macaroni [mækə′rəʊni] 通心粉、意大利面sauce酱汁Soy sauce酱油shred切成丝、切碎Shredded chicken salad鸡肉沙拉Sliced white loaf切片白面包Diced chicken鸡块、鸡丁Coffee table咖啡桌Doorknob menu挂门餐牌Tick the items选择项目Marmalade橘子酱、涂果酱Preserve果酱Can v. 罐装、听装grapefruit n. 柚子Freeze v. 冷藏Canned or Frozen罐头或冰冻的Sweeten v. 使甜、加糖Unsweeten v. 免糖Consomme [kən'sɒmeɪ] 肉汤Grill炙烤Veal小牛、牛肉salmon ['sæmən] 三文鱼、大马哈鱼Smoke烟熏的、烟制的Scottish苏格兰的Pour倾倒tray托盘Private room包厢Indicate显示、表明、指示Deposit押金Specified time指定就餐时间A later arrival (比预定时间）晚到Restaurant餐厅Contact v. 与．．．联系；联络Appreciate v. 赏识；欣赏;感激的；感谢的Arrange v.安排A party of four一行４人Vacant a. 空着的；无人坐Lounge n. 酒廊；休息室In the meantime在此期间；其间Have someone seated安排某人入座Have someone doing让某人一直做某事，不停地做Step this way这边走Fantastic a. 极好的；美妙的Terribly a. 很；非常Prefer v. 宁愿；更喜欢Lemon n. 柠檬Black tea红茶Recommend推荐Chilli辣椒、辣的Salty咸的Aromatic香的Oily油的Flavor n. 风味，口味Cuisine菜肴、菜系Favorite受欢迎的食品Speci`ality （同specialty) 特殊风味的食品That’s all for now先点这些菜吧Raw生的，生肉的Fillet steak菲利牛排Registered guest住店客人Liter一公升、一扎deluxe cold dishcombination冷水拼盘Recommend v. 推荐Liquor n. 白酒Strong adj. 烈性的（如酒）Experience v.&n. 经历，感受，经验，体验Fantastic adj. 极好的Banquet n. 宴会Watermelon n. 西瓜Deluxe adj. 豪华的Combination n. 结合，联合Grill v. 铁扒，用明火烤Pigeon n. 鸽子Speciality n. 特产Sautév. [soʊ'teɪ] 嫩煎Prawn n. 对虾Pomfret n. 鲳鳊鱼Assorted adj.各种各样的assorted fruits水果拼盘with our compliments免费赠送Brandy白兰地Crème de cacao（法）可可甜酒Pour倾倒One measure of一份Stir搅拌Top up with champagne用香槟倒满Tall chilled glass高脚冷玻璃杯Bali巴厘岛（印尼）Lime酸橙汁A dash of少许vigorously大力、猛力Crushed ice碎冰Horrible [`hɒrəbl] 讨厌的、可怕的、震惊的Lobster龙虾Soda water苏打水Soft drink软饮料Potato chip薯片Peanut花生Dessert [dɪ'zɜ:t] 甜品Desert 沙漠On the house免费、由本店承担费用annoy使生气、使恼火常见烹饪方法：fry 煎、deep fry 炸、stir-fry 炒、grill 烤、braise 烩、bake 烘、steam 蒸、smoke 熏、boil 煮、炖stew、scalding 白灼、BBQ 铁板烧、quick boil 汆, instant boil 涮, bake in a pan 烙, braise in soy sauce 红烧, marinate 卤制刀功：mashing 捣成泥、shredding 切片、slicing 切丝、dicing 切块、mincing 切碎、filleting 切柳条、stuffing酿入、boning 去骨、shelling 去壳、skinning 去皮、scaling 去鳞、pickling 腌制味道：acid, bitter, fruity, hot, mild(清淡的), salty, savory (香薄荷的), scented (有香味的), sour, spicy, sugary, sweet质地：chewy 有嚼头的, chopped 剁碎的, crisp 脆的, crumbly 易碎的, crunchy 嘎吱嘎吱的, dry 干的, flaky 薄片状, smooth 柔滑的, tender 细嫩的外形：round, square, oval 椭圆形, triangular 三角形的, rectangular 长方形的, tubular 管状的,irregular shaped 形状不规则的, diamond shaped菱形的, butterfly shaped,crescent shaped 月牙形,cone shaped 圆锥形,barrel shaped 桶状的Teppanyaki (铁板烧) isgrilled slices of beef.Dolmades(多美滋) aresmall parcels made withvine leaves (葡萄叶)containing rice andspices.Polpette are small meatballs rolled in bread crumbs.介绍制作方法和配料With shabu shabu(日式油纸火锅）, you dip your ownsteak into boiling stock withchopsticks.Chef’s fried rice is friedrice with shrimp, eggs andbroccoli (花椰菜).常见常用料及菜名（西餐）：Sirloin 西冷（牛肉脊骨两旁的肉）Pasta 意大利面食，包括spaghetti 实心粉和Macaroni 通心粉，宽面条LasagnaCutlet 吉列(裹面粉炸的肉排或肉片）Chowder 周打（香味浓郁的奶汤，例如周打鱼汤等）Puff 泡芙（酥脆西式小点，内里填充奶油和果酱）Smoked salmon 烟熏三文鱼Black Caviar 黑鱼子酱/Oyster 生蚝/常见常用料及菜名（西餐）：Goose Liver Sauce 鹅肝酱French Style Baked Snail法式焗田螺Russian Borsch 罗宋汤Cream & MushroomsSoup 奶油蘑菇汤Minestrone Soup 意大利蔬菜汤Fruit Salad 水果沙拉/杂锦色拉Mixed Salad常见常用料及菜名（西餐）：吉列大虾Prawn –Cutlet法式烧鸡French-Style Roast Chicken法式烤羊腿French-Style Roast Leg of Lamb意式橙烩鸭Italian-Style Duck with Orange Zest and Curacao Sauce (橙味汁）红酒烩牛脷braised OX-tongue with red wine黑椒牛仔骨Fried beef short ribs with black pepper sauce洋葱烧汁焗鸡腿baked chicken leg with onion常见常用料及菜名（中餐）：鱼片sliced fish肉丝shredded meat薯泥mashed potatoes 鸡丁diced chicken酿豆腐stuffed bean curd 炸鱼柳fried fillet of fish 虾仁shelled shrimp去鳞鱼scaled fish咸腌菜pickledvegetables常见常用料及菜名（中餐）：川菜condiments 调味料/Chinese Red pepper 花椒Chilli / Red Pepper 辣椒/ Pepper 胡椒Sticky-hot and strangeflavor 麻辣味Twice-cooked Pork Slices回锅肉Special Spicy Chicken辣子鸡Shredded Pork with SpicyGarlic Sauce 鱼香肉丝Kung Pao Chicken 宫保鸡丁Ma Po Beancurd 麻婆豆腐常见常用料及菜名（中餐）：鲁菜，口味偏咸Roasted Pork Intestine九转大肠Fried Sea Cucumber withSpring Onion 葱烧海参粤菜，选料精致、清淡爽口White Sweet and SourTrotter 白云猪手Sweet and Sour Pork 糖醋咕噜肉江苏菜，重配色和造型Fried Mandarin Fish inSquirrel Shape 松鼠桂鱼Changshu Beggar’sChicken 常熟叫化鸡常见常用料及菜名（中餐）：福建菜，多用海鲜，味道清淡鲜嫩Buddha Jumping Over theWall 佛跳墙湖南菜，咸辣油重Sauced Pork withCabbage 腊味合蒸安徽菜，精于烧、炖和烟熏Ba Gong Shan MeatBeancurd 八公山豆腐浙江菜，擅长河鲜和海鲜West Lake Fish in SweetSour Source 西湖醋鱼Dongpo Pork 东坡肉。
酒店常用单词
餐饮部常用英语单词一.中餐厅（Chinese Restaurant）1．基本餐具装饰盘：Service（Cover）Plate 骨碟：筷子架：chopstick rest筷子：chopsticks味碟：汤匙：soup spoon饭碗：rice bowl 双味隔碟：公用味碟：毛巾碟：2．常用刀叉具点心羹：点心叉：蜗牛夹：蜗牛叉：蜗牛盆：银头筷：3．常用酒具白葡萄酒杯：White Wine Glass 红葡萄酒杯：Red wine Glass香槟杯：Champagne Glass 白酒杯：white wine glass黄酒杯：yellow wine glass 黄酒壶：yellow wine pot4．常用的布草垫布：Silent Cloth、Table Cloth Mat 装饰台布：Top Cloth围嘴：Apron 桌裙：Table Runner椅套：Chair Cover 抹布：Pantry Cloth“十”字形台布：Table Runner托盘垫布：Servier 服务布巾：Waiter Cleaning Cloth 桌布：table cloth 圆台布：方台布：圆台芯：小方巾：长台布：衣服套：clothing fabric 披肩：fanon5．其它用具筷套：chopsticks bag 席次卡：Place Card茶壶：tea-pot 茶具：tea set茶盘：tea tray 茶罐：caddy玻璃转台：口布圈：洗手碗：finger bowl 台裙夹：儿童椅：baby seat 平板车：flat car二.西餐厅(West Restaurant)1.西餐基本餐盘装饰盘：Service（Cover）Plate 黄油碟：Butter Dish面包盘：Bread Plate 主菜盘：Main Course Plate 汤盆：Soup Plate 汤盅：Tureen汤杯：Soup Cup 开胃品盘：Starter Plate甜品盘：Dessert Plate 咖啡托盘：Coffee Saucer中盘（副餐盘）Middle-Sized (entrée) Plate小盘（副盘）Small (side) Plate汤碗：Soup Bowl清汤碗及底碟：Consomme Bowl and Saucer2.西餐常用的刀具主菜刀：Dinner Knife 头盆刀：Starter Knife黄油刀：Butter Knife 切肉刀：Carving Knife 牛排刀：Steak Knife 鱼刀：Fish Knife面包刀：Bread Knife3.西餐常用的叉类主菜叉：Dinner Fork 头盆叉：Starter Fork甜品叉：Dessert Fork 蜗牛叉：Snail Fork海鲜叉：Cocktail Fork 鱼叉：fish fork蛋糕叉：cake fork 服务叉：service fork4.西餐常用的匙类汤匙：Soup Spoon 甜品/点心匙：Dessert Spoon 咖啡匙：Coffee Spoon 服务匙：Service Spoon5.西餐常用的夹、钳、签类蜗牛夹：Snail Tongs 糖夹：Sugar tong冰夹：Ice tong 龙虾钳：Lobster Tong (Stick) 坚果夹：Nut Cracker6.西餐常用的酒具咖啡杯：Coffee cup 冰水杯：Ice Water Glass白葡萄酒杯：White Wine Glass 红葡萄酒杯：Red wine Glass 香槟杯：Champagne Glass 咖啡碟：COFFEE SAUCER7.西餐常用的车类服务手推车：Service Trolley送餐车：Transfer Trolley甜品车：Dessert Trolley奶酪车：Cheese Trolley餐后酒车：Liqueur Trolley燃焰车（现场烹调车）：Oven Trolley色拉车：Salad Trolley保暖架：Warming Racks法式分餐车：Gueridon Trolley煮餐车：Flambe Trolley切肉车（圆顶）：Carving Trolley (dome)8.西餐常用的布巾垫布：Silent Cloth、Table Cloth Mat装饰台布：Top Cloth围嘴：Apron 桌裙：Table Runner椅套：Chair Cover 抹布：Pantry Cloth“十”字形台布：Table Runner托盘垫布：Servier 服务布巾：Waiter Cleaning Cloth 9.西餐常用的其他用具冰水壶：Pitcher 葡萄酒篮：Wine basket烛台：Candle Stick 席次卡：Place Card收据：Recipet 餐具柜：Sideboard托盘：Tray 长嘴壶：Long Spout茶壶：Teapot 热水壶：Hot Water Pot糖盅：Sugar Bowl 奶盅：Milk or Cream Jug沙拉碗：Salad Bowl 腰碟：Kidney Plate生蚝碟：Oyster or Mussel Plate 蜗牛碟：Snail escargot plate 汁酱盅：Sauce-boat 服务盘：Serving Flats, Platters 胡椒磨（研磨桶）：Pepper-mill 花瓶：Bud Vase黄油盅：Butter Dish 黄油座：Butter Pad盐和胡椒粉瓶：Salt and Pepper Shaker 大汤勺：Soup Ladle自助餐保温锅：Buffet Warmer 饼铲：Gateau / cakeslice碟盖：Plate Cover 平碟盖：Flat Plate Cover圆顶盖：Dome 煎锅：Chafing dish / Flambe Pan 明火用具：Rechand 迷你煤气炉：Gas Cylinder Burner 酒精灯：Spirit Lamp 香蕉船碟：banana split葡萄剪：Grape Scissors 水扎：water pt tcher调酒杯：Drinking jug 蜡烛座：Candle Stand三头烛台：Triceps candlestick五头烛台：长柄汤勺：long arm soup ladle 弯柄汤勺：三.酒吧(Bar)1.酒吧常用用具吧叉：Bar fork 冰夹：Ice tong吧匙：Bar spoon 酒吧柜台：Bar Counter吧蹬：Bar stool 酒吧刀：waiter knife必打士瓶：Bitter Bottles 汽水瓶：Bottle cooler开瓶器：Bottle openers 开罐器：Can openers香槟桶：Champagne Bucket 香槟桶架：Champagne cooler玻璃水瓶：carafe 螺丝钻：corkscrew量酒器：Measurering jug 挤柠檬器：Lemon squeezer调酒匙：Mixing spoon 调酒壶：shaker剥皮器：zaster 开瓶刀：bottle opener小冰桶ice bucket 冰勺ice scoop调酒杯mixing glasses2.酒吧电器类制冰机：Ice cube machine 热水器：geyser：榨汁机：Juice press 刨冰机：果汁机：Juice machine 保温炉：Warmer洗杯机：Washing machine 电动搅拌机：electric Blender咖啡机：Coffee machine 微波炉：microwave冷柜：cooler3.酒吧常用杯具：柯林杯：collins glass 古典杯：Old-fashioned glass利口杯：liqueur glass 雪莉杯：sherry glass白兰地杯：brandy glass 鸡尾酒杯：cocktail glass茶杯：tea cup 咖啡杯：coffee cup红葡萄酒杯：red wine glass 白葡萄酒杯：white wine glass白酒杯：white glass 爱尔兰咖啡杯：Irish coffee glass 香槟杯：champagne saucer 带柄啤酒杯：beer mug果汁杯：juice glass 郁金香杯Champagne tulip海波杯：Highball Glass 甜酒杯：cordial glass扎壶：BEER JAR 玛格丽特：Margarita glass 烈酒杯：shot glass 分酒器：wine decanter潘趣盆：punch Bowl (ladle) 高脚杯：goblet4.酒吧常用调酒杂项：案板：cutting board 酒壶decanter碎冰器：Ice crusher 酒嘴：funnel滤冰器：strainer 雕刻刀：Chaser削冰器ice shaver 酒吧常用其他杂项类：杯垫：coaster 酒签：cocktail pick吸管straw 调酒棒：swizzle stick酒吧椅bar chair四.宴会厅(Banquet)宴会桌：banquet table IBM桌：IBM table圆桌：round table半圆桌：half-round table1/4圆桌：蛇台桌：四方桌：宴会椅：Banqueting chair台昵：暖水瓶：warm water bottle 会议夹：铅笔：pencil茶杯：tea cup （纸）杯垫：coaster有线麦克：Cable MIC 无线麦克：Wireless MIC插线板：patch board 投影仪：projector幕布：curtain; screen白板：tabula rasa; white board白板笔：white board pen 白板擦：Whiteboard eraser荧光笔：nite writer pen绿植：取衣牌：杯筐：四格刀叉筐：茶车：Teacart持冰车：转台车：餐椅车：玻璃转台车：指示立牌：卷笔刀：sharpener舞池地板：ball room floor舞台：arena; proscenium; stage舞台阶梯：arena ladder.屏风：screen 托盘：tray红地毯：red carpet服务车：service car沙发：settee; sofa茶几：end table; tea table吸尘器：cleaner; dust collector五.厨房厨刀：kitchen knife 砍刀：hacking knife拍肉刀：Meat tenderizer 肉锤：Meat Tenderize磨刀棒：Sharpening Steel 煎盘：fry pan打蛋器：eggbeater量杯：graduate; measuring glass 量匙：measuring spoon 蛋糕铲：CAKE SERVER蛋糕夹：Pastry Tong 炉：Broiler扒炉：Grill 平板炉：Griddle烤箱：Ovens 常规式烤箱：Conventional Oven对流式烤箱：Convection Oven 旋转式烤箱：Revolving Oven微波式烤箱：Microwave Oven 西餐灶：Range炸炉：Fryer 常规型：Conventional Fryer压力型：Pressure Fryer 自动型：Automatic Fryer翻转式烹调炉：Tilting Skillet 倾斜式煮锅：Boiling Pan蒸箱：Steam Cooker 多功能搅拌机：Mixer切片机：Slicer 绞肉机：Meat Grinder锯骨机：Meat Band Saw 万能去皮机：Peeling Machine切割机：Food Cutter 擀面机：Dough Rolling Machine发面箱：Fermentation Tank 热汤箱：Steam Table保温灯：Heat Lamp 保温车：Heat Trolley厨师刀：Chef'’s Knife 沙拉刀：Utility Knife小刀：Paring Knife 剔骨刀：Boning Knife片刀：Slicer 锯齿刀：Serrated Knife切肉刀：Butcher Knife 砍刀：Cleaver蚝刀：Oyster 蛤刀：Clam Knife削皮刀：Vegetable Peeler 制球刀：Ball Cutter切菜板：Cutting Board 调味汁锅：Sauce Pan双柄调味汁锅：Sauce Pot 平底锅：Sauce Pan西式蒸锅：Double Boiler 蒸盘：Hotel Pan烤肉盘：Roasting Pan 撇渣勺：Skimmer各式手勺：Slotted，Perforated。
酒店常用英语单词
常用英语1、酒店常用词汇1、客房部housekeepingdepartment/dept.2、客房设施roomfacilities3、标准客房（单、双人房）standardroom(single,doubleroom)4、豪华单、双人客房deluxesingle/doubleroom5、商务套房businesssuite6、豪华套房deluxesuite7、总统套房presidentialsuite8、大床king-sizebed9、两张标准床twinbeds10、门door11、门把手doorhandle12、锁lock13、防盗眼/猫眼spyhole/spyeye14、衣柜wardrobe15、衣柜滑门wardrobeslidingdoor16、衣柜灯wardrobelight17、衣架hanger18、西装架suithanger19、裙架skirthanger20、裤架trousershanger21、衣镜dressingmirror22、保险箱safebox23、小冰箱/小酒吧minibar24、酒柜cocktailcabinet25、行李架baggagerack26、写字台writingtable27、梳妆台dressingtable28、抽屉drawer29、电视机TVset(TV:television)30、遥控器remotecontrol31、咖啡桌coffeetable32、椅子chair33、安乐椅easychair34、床垫mattress35、床头板headboard36、床头柜bedsidecupboard37、挂画picture38、电话telephone39、文具用品stationery40、活页夹folder/file41、圆珠笔ballpen42、铅笔pencil43、信纸writingpaper44、信封envelope45、服务指南servicedirectory46、电话索引telephonedirectory47、电视节目指南movieguide48、宾客意见书guest’sevaluation49、深圳市导游图guidemapofShenZhen50、酒店简介hotel’sbriefintroduction51、房价表roomrates/roomtariff52、客房物品配置单/赔偿价格单roomequipmentpricelist53、饮料单roomdrinklist54、记事本memo55、台灯desk/tablelamp56、床头灯bed-sidelamp57、落地灯floorlamp58、壁灯walllamp59、挂灯/吊灯pendantlamp/hangingpendant60、吸顶灯ceilingfittinglamp61、应急灯emergencylamp62、卧具Linen63、床罩bedcover(doublepeople双人，individual单人)64、枕套pillowcase65、枕头/枕芯pillow66、床垫罩单fittedsheet67、床单flatsheet68、毛毯blanket69、鸭绒被comforter70、被子quilt71、地毯carpet72、大巾/浴巾bathtowel73、中巾/毛巾towel74、细巾/手巾handtowel75、地巾/脚巾floortowel/bathmat76、浴巾架towelrack77、毛巾架towelbar78、防滑垫skidproofmat79、浴室、卫生间bathroom,toilet80、抽式面巾纸facialtissues81、浴缸bathtub82、浴帘showercurtain83、莲蓬头showerhead84、水龙头tap85、电吹风hair-dryer86、镜子mirror87、插座/多功能插座socketmulti-functionsocket88、剃须刀shaver/razor89、牙刷toothbrush90、牙膏toothpaste91、梳子comb92、香皂soap93、枧盅/肥皂碟soapdish94、洗发液shampoo95、沐浴液bathfoam96、浴帽showercap97、漱口杯garglecup98、洗脸盆washbasin99、玻璃杯glass100、杯垫coaster101、抽水马桶toilet/watercloset102、马桶水箱watertank103、厕纸toiletpaper(arollof…一卷)104、厕纸架toiletpaperholder105、卫生袋sanitarybag106、拖鞋slippers(apairof…一双)107、亮鞋擦shoeshine108、针线包sewingkit109、烟灰缸ashtray110、窗帘curtain111、滑动窗slidingwindow112、礼品袋presentbag113、洗衣袋laundrybag114、洗衣单laundrylist115、干洗及烫衣单dry-cleaningandpressinglist 116、烫衣板ironingboard117、熨斗iron/flatiron118、送餐服务roomservice119、早餐门牌doorknobmenu120、茶叶tea121、红茶blacktea122、乌龙茶oolongtea123、茉莉花茶jasminetea124、绿茶greentea125、咖啡coffee126、咖啡伴侣coffeemate127、糖sugar128、盖杯liddedcup129、袋泡茶teabag130、冷水壶coldwaterkettle/pot131、热水壶thermosbottle132、汤匙spoon133、碟子plate134、托盘tray135、饮料drink136、可口可乐coca-cola137、喜力啤酒Heneikenbeer138、百威啤酒Budweiserbeer139、清凉茶grassjellydrink140、椰子汁coconutmilk141、矿泉水mineralwater142、粒粒橙snappyorange143、红牛redbulldrink144、“请勿打扰”牌donotdisturb145、门框doorframe146、开关switch147、空调airconditioner148、温度调节器temperatureadjuster159、空调排格airconditionervent160、烟雾感应器smokesensor161、自动洒水器sprinkler162、垃圾桶wastebasket163、紧急出口emergencyexit164、服务按钮/铃bellbutton/callbutton165、赔偿compensation166、免费freeofcharge167、早餐卷breakfastvoucher168、泡茶maketea169、铺床makeabed170、中国日报ChinaDaily171、投诉complaint172、处理投诉settleacomplaint173、无烟楼层nosmokingfloor174、微笑服务smilingservice175、身份证identitycard/IDcard176、护照passport177、留言leaveamessage178、贵重物品valuables179、楼层服务台floorstation180、楼层服务员chambermaid/floorattendant181、楼层领班roomsupervisor182、电梯elevator/lift183、胶水glue184、剪刀scissors(apairof…一把)185、变压器transformer186、拉开窗帘drawthecurtains187、拉上窗帘drawbackthecurtains188、照相机camera189、叫醒服务wake-upcall/morningcall190、健身设备fitnessfacilities191、健康秤/体重计bathroomscales192、加床extrabed193、折叠床/弹簧床Foldawaybed/springbed/rollawaybed 194、标准床Standardbed二、酒店客房术语SpecialTerms1、脏房VD--------vacantdirty2、空房VAC-------vacantroom3、实房OCC-------occupiedroom4、退房C/O------checkout5、入住C/I------checkin6、待修房OOO------outoforder7、酒店占房HU-------houseuse8、重锁DL-------doublelocked9、请勿打扰DND------donotdisturb10、贵宾VIP------veryimportantperson11、外宿OOT------outoftown12、重要贵宾VVIP-----veryveryimportantperson。
酒店常用英语单词
酒店常用英语单词酒店常用英语单词（一）room rate 房价standard rate 标准价en-suite 套房family suite 家庭套房twin room you 带两张单人床的房间double room 带一张双人床的房间advance deposit 定金reservation 订房间registration 登记酒店常用英语单词（二）rate sheets 房价表tariff 价目表cancellation 取消预定imperial suite 皇室套房presidential suite 总统套房suite deluxe 高级套房junior suite 简单套房mini suite 小型套房honeymoon suite 蜜月套房penthouse suite 楼顶套房unmade room 未清扫房on change 待清扫房酒店常用英语单词（三）valuables 贵重品porter 行李员luggage/baggage 行李registered/checked luggage 托运行李light luggage 轻便行李baggage elevator 行李电梯baggage receipt 行李收据trolley 手推车storage room 行李仓酒店常用英语单词（四）briefcase 公文包suit bag 衣服袋travelling bag 旅行袋shoulder bag 背包trunk 大衣箱suitcase 小提箱name tag 标有姓名的标签regular flight 正常航班non-scheduled flight 非正常航班international flight 国际航班domestic flight 国内航班flight number 航班号airport 机场airline operation 航空业务酒店常用英语单词（五）alternate airfield 备用机场landing field 停机坪international terminal 国际航班候机楼domestic terminal 国内航班候机楼control tower 控制台jetway 登机道air-bridge 旅客桥visitors terrace 迎送平台concourse 中央大厅loading bridge 候机室至飞机的连接通路airline coach service 汽车服务shuttle bus 机场内来往班车。
酒店英语词汇大全
Hotel酒店英语词汇大全information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅men's room 男盥洗室ladies' room 女盥洗室cloak-room 存衣处basement 地下室cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室sofa, settee 长沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子stool 凳子bench 条凳tea table 茶几，bookcase 书橱bookshelf 书架wardrobe 衣柜built-in wardrobe, closet 壁橱 chest of drawers 五斗橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯single bed 单人床double bed 双人床twin beds 成对床mattress 褥子quilt 被blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillow 枕头pillowcase 枕套mat 席cushion 垫子bathroom 浴室bath tub 浴盆shower bath, shower 淋浴cold and hot water taps 冷热自来水龙头 sprinkle-nozzle, (shower) nozzle 喷头 dressingtable 梳妆台mirror 镜子washbasin 洗脸盆towel 毛巾toilet, lavatory, washroom 卫生间water closet, W.C. 厕所；抽水马桶toilet roll, toilet paper 卫生纸bath towel 浴巾bathrobe 浴衣towel rail, towel rack 毛巾架sponge 海绵waste-paper basket 废纸篓thermometer 温度计balcony 阳台balcony 阳台sash window 上下开关窗shutters 百叶窗transom, transom window 气窗curtain 窗帘lace curtain 挑花窗帘windowsill 窗台air-conditioned 有空调设备的radiator 暖气片central heating 暖气ashtray 烟灰碟smoking set 烟具electric fan 电扇chandelier, pendant lamp 吊灯 fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor lamp 落地灯wall lamp 壁灯lampshade 灯罩bulb holder 灯头bulb 灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡 switch 开关socket 插座plug 插头telephone 电话electric iron 电熨斗peg, hook 衣钩clothes-hanger 衣架door-mat 门前的擦鞋棕垫manager 经理attendant 服务员desk clerk 值班服务员waiter （餐厅）服务员waitress （餐厅）女服务员rent 租金酒店前台英语概述在酒店里所使用的英语会话，基本上是属于商业英语，与日常生活会话中所使用的英语略有不同，较注重礼节。
酒店日常英语单词以及部门名称
现金 中央暖气 毛巾架 废纸篓 外宿 加床 婴儿床 市话 国内长途 国际长途 信封 明信片 洗衣单 迷你吧单 窗帘 落地灯 台灯 床头灯 灯罩 空调 书桌 壁灯 灯泡 暖炉 泳池 健身中心
cash central heating towel rail paper basket sleep out extra bed baby cot local call(LOC) DDD IDD envelope postcard laundry list Mine Bar list curtain floor lamp desk lamp bedside lamp lamp shade air conditioning desk wall lamp bulb heater swimming pool Fitness center
茶包 红茶 绿茶 须刨 剃须膏 浴帽 牙刷 牙膏 厕纸 洗手盘 冰块 浴袍 床单 枕头 枕套 羽绒枕 麦饭石枕 决明子枕 菊花枕 记忆枕 面巾 方巾 浴巾 地巾 沐足中心 汉格欧威酒吧
tea bag black tea green tea shaver shaving cream shower cap tooth brush toothpaste toilet tissue wash basin ice bathrobe bed sheet pillow pillow case feather pillow Medical stone pillow Cassia seed pillow Chrysanthemum pillow Memory pillow face towel hand towel bath towel bath mat Massage center Hangerover Bar
酒店的英文单词
酒店常用英语词汇汇总1、酒店订房常用英语词汇Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订（不是预定）Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服）Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复2、酒店工作人员相关英语词汇Porter门房Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help;Kitchen Worker厨工Cook; Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief Accountant; Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter ；Captain领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese Restaurant Manager中餐部经理Resident Manager驻店经理Front Clerk; Reception Clerk总台接待员3、酒店岗位相关英语词汇客房预定 room reservation客满 fully booked房间种类 types of rooms双人房 double room标准房 standard room双床房 twin room高级房 superior room豪华房 deluxe room商务房 executive room套房 suite普通套房 junior room高级套房 senior suite总统套房 Presidential suite朝南的房间 a room facing south公寓套房 studio room连通房 connecting room相邻房 adjoining room没有按预定抵店 no show确认信 letter of confirmation服务费 service charge额外费用 extra charge班车 shuttle bus全价 full price折扣价 discounted price标准价 rack rate优惠价 special price免费 complimentary rate特大号床 king-size bed大号床 queen-size bed推迟 postpone空房 Vacancy/vacant room取消 cancel/cancellation更改 change预定 book/reserve4、酒店标识词汇自动门 automatic door登记入住 check in结帐 check out一件行李 a piece of baggage/luggage 背包 shoulder bag纸箱 cardboard box手提箱 briefcase汽车行李箱 luggage trunk送行李 send up填写 fill out名牌 name tag夜床服务 turn – down service打扫房间 make up稍稍整理 tidy up洗衣项目 laundry items加快服务 express service核对 check包间 private room菜单 menu套餐 set menu定满了 fully booked租 rent计划表 schedule推举 recommend5、酒店内设施adapter 连接器brief ease 公文包out of order 坏了coupon奖券Food Mall 食品街Ancient Culture Street古文化街fire sprinkler 灭火喷淋coat hanger 大衣架pillow 枕头heating control 加热控制ice tongs 冰夹chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架swimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent 空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair （与书桌配套的）椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌DND sign请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床double bed 双人床desk书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯smoke detector 烟感器wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌PMU sign 请收拾房间牌slippers拖鞋drapes 布帘ceiling屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器。
酒店宾馆常用英语口语及单词整理
酒店宾馆常用英语口语及单词整理1.Good morning，sir. 早上好，先生。
2.Welcome you back，sir. 欢迎您回来，先生。
3.Good evening，sir. 晚上好，先生。
4.Good night，madam. 晚安，夫人。
How are you？你好吗？Fine，thank you，and you？很好，谢谢，您呢？Fine，thanks. 很好，谢谢。
5.How do you do？您好？How do you do！您好！6.Welcome to our hotel. 欢迎光临我们饭店。
7.May you enjoy your stay in our hotel. 祝您住店期间愉快。
8.Hope you had a good trip. 希望您旅途愉快。
9.Hope you have a good journey. 祝您旅途愉快。
10.It’s nice to meet you，sir. 见到您很高兴，先生。
11.Pleasant to meet you，sir. My name is……见到您很高兴，先生。
我叫×××12.Good afternoon，madam. 中午好，太太。
13.Nice to see you again，madam. 很高兴又见到您，夫人。
14.Goodbye，thank you for coming. Please come again. 再见，感谢您光临，希望您再次光临。
15.Have a nice day. 祝您今天愉快。
16.Have a good evening. 祝您度过一个愉快的夜晚。
17.Have a good weekend. 祝您周末愉快。
18.Good night and have a good rest. 晚安，祝您休息好。
19.Thank you for waiting，sir. 谢谢您的等候，先生。
酒店各部门常用英语单词
酒店各部门常用英语单词1. Front Desk Department•Check-in: 办理入住手续•Check-out: 办理退房手续•Reservation: 预订•Room rate: 房价•Receptionist: 前台接待员•Key card: 门卡•Guest registration form: 客户登记表•Concierge: 门卫•Bellboy: 旅行员•Guest request: 客人需求•Room service: 客房服务•Wake-up call: 叫醒服务•Lobby: 大堂•Bell desk: 行李台•Cashier: 收银员•Shift: 班次•Voucher: 礼券•PMS (Property Management System): 物业管理系统2. Housekeeping Department•Housekeeper: 客房服务员•Cleanliness: 清洁度•Linen: 床单、毛巾等亚麻制品•Turndown service: 临睡服务•Housekeeping supervisor: 客房部主管•Laundry: 洗衣房•Vacuum cleaner: 吸尘器•Md: 女仆•Room inspection: 房间检查•Lost and found: 失物招领•Room inventory: 房间清单•Cleaning schedule: 清洁计划•Trash bin: 垃圾箱•Dusting: 擦拭•Sweeping: 扫地•Mopping: 拖地•Stn removal: 污渍去除3. Food and Beverage Department•Restaurant: 餐厅•Menu: 菜单•Breakfast: 早餐•Lunch: 午餐•Dinner: 晚餐•Buffet: 自助餐•Wter/Wtress: 服务员•Chef: 厨师•Bar: 酒吧•Cocktl: 鸡尾酒•Wine list: 酒单•Room service menu: 客房服务菜单•Order: 下单•Reservation: 预订•Specials: 特色菜品•Catering: 酒店宴会服务•Corkage fee: 开瓶费4. Mntenance Department•Technician: 技术员•Repr: 维修•Mntenance: 保养•Plumbing: 水暖•Electrical: 电气•HVAC (Heating, Ventilation, and r Conditioning): 暖通空调•Faulty: 故障的•Equipment: 设备•Safety inspection: 安全检查•Power outage: 停电•Emergency: 紧急情况•Fire alarm: 火警器5. Sales and Marketing Department•Sales manager: 销售经理•Marketing manager: 市场经理•Promotion: 促销活动•Advertising: 广告•Public relations: 公关•Exhibition: 展览•Market research: 市场调研•Client: 客户•Contract: 合同•Negotiation: 谈判•Revenue: 收益•Target market: 目标市场•Competition: 竞争6. Security Department•Security guard: 保安•CCTV (Closed Circuit Television)：闭路电视•Access control: 出入控制•Alarm: 警报•Security breach: 安全漏洞•Incident report: 事件报告•Patrol: 巡逻•Intruder: 入侵者•Emergency exit: 紧急出口•Evacuation: 疏散以上是酒店各部门常用的英语单词，希望对您的工作有所帮助。
酒店行业中常用的专业英语词汇
酒店行业中常用的专业英语词汇I. 客房和设施A. 房间类型1. 标准间1)Standard Room - 标准间2)Single Room - 单人间3)Double Room - 双人间4)Twin Room - 双床间5)Queen Room - 大床间（通常指一张较大的床）6)King Room - 大床间（通常指一张特大号床）7)Room Amenities - 房间设施8)Bedding - 床上用品9)Ensuite Bathroom - 套间浴室10)Air Conditioning - 空调11)Heating - 暖气12)Television - 电视13)Mini Fridge - 小冰箱14)Desk - 书桌15)Chair - 椅子16)Wardrobe - 衣柜17)Luggage Rack - 行李架18)Room Service - 客房服务19)Housekeeping - 客房服务20)Wi-Fi Access - Wi-Fi接入2. 豪华间1)Luxury Room - 豪华间2)Deluxe Room - 豪华间3)Premium Room - 高级豪华间4)Executive Room - 行政豪华间5)Superior Room - 高级豪华间6)Luxury Suite - 豪华套房7)Executive Suite - 行政套房8)Presidential Suite - 总统套房9)Penthouse Suite - 阁楼套房10)Royal Suite - 皇家套房11)Grand Suite - 大套房12)Exclusive Suite - 独享套房13)Signature Suite - 特色套房14)Opulent Room - 奢华间15)Premier Room - 高级豪华间16)Luxury Room Amenities - 豪华间设施17)Luxury Room Features - 豪华间特色18)Luxury Room Decor - 豪华间装饰19)Luxury Room Service - 豪华间服务20)Luxury Room Experience - 豪华间体验3. 套房1)Suite - 套房2)Luxury Suite - 豪华套房3)Executive Suite - 行政套房4)Presidential Suite - 总统套房5)Penthouse Suite - 阁楼套房6)Royal Suite - 皇家套房7)Grand Suite - 大套房8)Junior Suite - 小型套房9)Family Suite - 家庭套房10)Duplex Suite - 复式套房11)Adjoining Suite - 相邻套房12)Connecting Suite - 连通套房13)Corner Suite - 角落套房14)Honeymoon Suite - 蜜月套房15)Signature Suite - 特色套房16)VIP Suite - VIP套房17)Exclusive Suite - 独享套房18)Spa Suite - 水疗套房19)Hospitality Suite - 欢迎套房20)Accessible Suite - 无障碍套房3. 单人间1)Single Room - 单人间2)Standard Single Room - 标准单人间3)Deluxe Single Room - 豪华单人间4)Superior Single Room - 高级单人间5)Executive Single Room - 行政单人间6)Premium Single Room - 高级单人间7)Single Occupancy - 单人入住8)Single Bed - 单人床9)Single Use - 单人使用10)Single Rate - 单人价11)Single Supplement - 单人附加费12)Single Room Reservation - 单人间预订13)Single Room Availability - 单人间可用性14)Single Room Request - 单人间要求15)Single Room Booking - 单人间预订16)Single Room Discount - 单人间折扣18)Single Room Configuration - 单人间布局19)Single Room Occupancy Rate - 单人间入住率20)Single Room Policy - 单人间政策4. 双人间1)Double Room - 双人间2)Twin Room - 双床间3)Queen Room - 大床间（通常指一张较大的床）4)King Room - 大床间（通常指一张特大号床）5)Standard Double Room - 标准双人间6)Deluxe Double Room - 豪华双人间7)Superior Double Room - 高级双人间8)Executive Double Room - 行政双人间9)Premium Double Room - 高级双人间10)Double Occupancy - 双人入住11)Double Bed - 双人床12)Double Use - 双人使用13)Double Rate - 双人价14)Double Supplement - 双人附加费15)Double Room Reservation - 双人间预订16)Double Room Availability - 双人间可用性18)Double Room Booking - 双人间预订19)Double Room Discount - 双人间折扣20)Double Room Amenities - 双人间设施B. 房间设施1. 床铺1)Bed - 床2)Single Bed - 单人床3)Double Bed - 双人床4)Twin Beds - 双床5)Queen Bed - 大床（通常指一张较大的床）6)King Bed - 大床（通常指一张特大号床）7)Bunk Bed - 双层床8)Trundle Bed - 拉床9)Murphy Bed - 墙床（可折叠收起的床）10)Sofa Bed - 沙发床11)Day Bed - 单人沙发床12)Futon Bed - 布团床（日式折叠床）13)Canopy Bed - 帷幔床14)Four-Poster Bed - 四柱床15)Platform Bed - 平台床16)Sleigh Bed - 雪橇床17)Adjustable Bed - 可调节床18)Hospital Bed - 医院床19)Cot - 小床（婴儿床）20)Air Mattress - 充气床垫2. 浴室1)Bathroom - 浴室2)Ensuite Bathroom - 套间浴室（即客房内部的私人浴室）3)Shower - 淋浴4)Bathtub - 浴缸5)Toilet - 厕所6)Sink - 洗手盆7)Mirror - 镜子8)Towel - 毛巾9)Toiletries - 洗浴用品10)Shampoo - 洗发水11)Conditioner - 护发素12)Body Wash - 沐浴露13)Soap - 香皂14)Toilet Paper - 厕纸15)Hair Dryer - 吹风机16)Bathrobe - 浴袍17)Slippers - 拖鞋18)Scale - 体重秤19)Bidet - 洗净器20)Towel Rack - 毛巾架3. 电视和娱乐设施1)Television (TV) - 电视2)Flat-Screen TV - 平板电视3)Smart TV - 智能电视4)Cable TV - 有线电视5)Satellite TV - 卫星电视6)Streaming Services - 流媒体服务7)Blu-ray Player - 蓝光播放机8)Gaming Console - 游戏机9)Video Games - 电子游戏10)Game Controller - 游戏手柄11)Board Games - 桌游12)Card Games - 纸牌游戏13)Books - 书籍14)Magazines - 杂志15)Music Player - 音乐播放器1)Air Conditioning (AC) - 空调2)Central Air Conditioning - 中央空调3)Room Air Conditioner - 房间空调4)HVAC System - 暖通空调系统5)Thermostat - 恒温器6)Cooling System - 冷却系统7)Heating, Ventilation, and Air Conditioning (HVAC) - 供暖、通风和空调系统8)Air Handler - 空气处理器9)Condenser Unit - 冷凝器单元10)Evaporator Coil - 蒸发器盘管11)Compressor - 压缩机12)Refrigerant - 制冷剂13)Ductwork - 风管系统14)Air Filter - 空气过滤器15)Ventilation Fan - 通风扇16)Air Duct - 风道17)Cooling Tower - 冷却塔18)Heat Pump - 热泵19)Chiller - 冷水机组20)Air Quality Control - 空气质量控制1)Heating - 暖气2)Central Heating - 中央供暖3)Room Heater - 房间加热器4)Radiator - 散热器5)Boiler - 锅炉6)Heat Pump - 热泵7)Baseboard Heater - 地板加热器8)Electric Heater - 电暖器9)Thermostat - 恒温器10)Heat Exchanger - 热交换器11)Furnace - 熔炉12)Hydronic Heating - 水暖供暖13)Underfloor Heating - 地暖14)Heat Vent - 暖气通风口15)Ductwork - 供暖管道16)Hot Water Radiator - 热水散热器17)Central Boiler System - 中央锅炉系统18)Gas Heater - 燃气加热器19)Heat Control System - 供暖控制系统20)Heat Recovery Ventilation (HRV) - 热回收通风C. 酒店设施1. 大堂1)Lobby - 大堂2)Reception Area - 接待区3)Front Desk - 前台4)Concierge Desk - 礼宾台5)Bell Desk - 行李服务台6)Check-in Counter - 办理入住手续柜台7)Check-out Counter - 办理退房手续柜台8)Guest Services - 客户服务9)Information Desk - 信息咨询台10)Waiting Area - 候客区11)Seating Area - 座位区12)Lobby Lounge - 大堂休息区13)Business Center - 商务中心14)Wi-Fi Zone - Wi-Fi 区域15)Meeting Point - 集合点16)Concierge Services - 礼宾服务17)Valet Service - 代客泊车服务18)Porter - 行李员19)Hotel Lobby Bar - 酒店大堂酒吧20)Decor - 装饰风格2. 接待处1)Front Desk - 前台2)Reception Desk - 接待处3)Check-in Counter - 办理入住手续柜台4)Check-out Counter - 办理退房手续柜台5)Guest Services Desk - 客户服务柜台6)Concierge Desk - 礼宾台7)Information Desk - 信息咨询台8)Reservation Desk - 预订台9)Guest Relations Desk - 客户关系柜台10)Key Card Issuance - 发卡处11)Bell Desk - 行李服务台12)Valet Desk - 代客泊车服务台13)Lost and Found - 失物招领处14)Business Center - 商务中心15)Tour Desk - 旅游咨询处16)Currency Exchange - 货币兑换处17)Complaints Desk - 投诉处18)Feedback Counter - 反馈柜台19)VIP Check-in Counter - VIP办理入住手续柜台20)Express Check-out - 快速退房服务3. 餐厅1)Restaurant - 餐厅2)Fine Dining Restaurant - 高级餐厅3)Casual Dining Restaurant - 休闲餐厅4)Buffet - 自助餐5)Café - 咖啡厅6)Bar - 酒吧7)Lounge - 休息厅8)Dining Area - 就餐区9)Private Dining Room - 私人包厢10)Outdoor Dining - 户外用餐11)Kitchen - 厨房12)Chef - 厨师13)Sous Chef - 副厨师14)Cook - 烹饪员15)Waiter/Waitress - 服务员16)Host/Hostess - 主持人/女主持人17)Menu - 菜单18)Wine List - 酒单19)Table Setting - 桌面布置1)Bar - 酒吧2)Lounge Bar - 休息厅酒吧3)Cocktail Bar - 鸡尾酒吧4)Pub - 酒吧5)Sports Bar - 运动酒吧6)Wine Bar - 葡萄酒吧7)Beer Bar - 啤酒吧8)Pool Bar - 游泳池酒吧9)Rooftop Bar - 屋顶酒吧10)Whiskey Bar - 威士忌酒吧11)Champagne Bar - 香槟酒吧12)Bar Counter - 酒吧柜台13)Bartender - 调酒师14)Barback - 酒吧助理15)Bar Stool - 酒吧高脚凳16)Bar Menu - 酒吧菜单17)Happy Hour - 欢乐时光18)Last Call - 最后呼叫19)Drink Specials - 特色饮品20)Bar Tab - 酒吧账单1)Swimming Pool - 游泳池2)Outdoor Pool - 室外游泳池3)Indoor Pool - 室内游泳池4)Lap Pool - 游泳池5)Kiddie Pool - 儿童游泳池6)Hot Tub/ Jacuzzi - 按摩浴缸/水疗浴缸7)Poolside - 游泳池旁8)Pool Deck - 游泳池平台9)Pool Bar - 游泳池酒吧10)Pool Towel - 游泳池毛巾11)Poolside Lounge Chairs - 游泳池边的躺椅12)Pool Maintenance - 游泳池维护13)Pool Rules - 游泳池规定14)Pool Lifeguard - 游泳池救生员15)Pool Temperature - 游泳池水温16)Pool Depth - 游泳池深度17)Pool Float - 游泳池浮板18)Pool Fence - 游泳池围栏19)Pool Pump - 游泳池水泵20)Poolside Service - 游泳池边的服务6. 健身房1)Fitness Center/Gym - 健身中心/健身房2)Gym Equipment - 健身器材3)Treadmill - 跑步机4)Elliptical Trainer - 椭圆机5)Stationary Bike - 动感单车6)Weightlifting Area - 举重区7)Free Weights - 自由重量器械8)Resistance Machines - 阻力器械9)Exercise Mat - 运动垫10)Stretching Area - 拉伸区11)Fitness Class - 健身课程12)Personal Trainer - 私人教练13)Fitness Assessment - 健身评估14)Locker Room - 更衣室15)Shower Facilities - 淋浴设施16)Towel Service - 毛巾服务17)Hydration Station - 补水站18)Fitness Schedule - 健身课程表19)Fitness Membership - 健身会员资格20)Fitness Center Policies - 健身中心规定1)Conference Room - 会议室2)Meeting Room - 会议室3)Boardroom - 董事会议室4)Function Room - 多功能厅5)Seminar Room - 研讨会室6)Training Room - 培训室7)Auditorium - 礼堂8)Banquet Hall - 宴会厅9)Exhibition Hall - 展览厅10)Breakout Room - 分组会议室11)Conference Facilities - 会议设施12)Audio-Visual Equipment - 音视频设备13)Projector - 投影仪14)Screen - 屏幕15)Microphone - 麦克风16)Podium - 讲台17)Whiteboard/Flipchart - 白板/翻页板18)Conference Call - 电话会议19)Catering Service - 餐饮服务20)Meeting Planner/Coordinator - 会议策划/协调人1)Banquet Hall - 宴会厅2)Ballroom - 舞厅3)Function Hall - 多功能厅4)Event Hall - 活动厅5)Reception Hall - 接待厅6)Dining Hall - 餐厅7)Grand Hall - 大厅8)Social Hall - 社交厅9)Wedding Venue - 婚礼场地10)Gala Venue - 庆典场地11)Conference Hall - 会议厅12)Exhibition Hall - 展览厅13)Meeting Space - 会议空间14)Party Room - 派对厅15)Cocktail Lounge - 鸡尾酒休息室16)Function Room - 功能室17)VIP Lounge - 贵宾休息室18)Venue Rental - 场地租赁19)Hall Decoration - 大厅装饰20)Catering Service - 餐饮服务II. 酒店服务A. 预订和登记入住1. 预订房间1)Room Reservation - 房间预订2)Booking - 预订3)Reservation Confirmation - 预订确认4)Check-in - 入住5)Check-out - 退房6)Room Type - 房间类型7)Room Category - 房间类别8)Room Rate - 房价9)Room Availability - 房间可用性10)Room Inventory - 房间库存11)Occupancy - 入住率12)No-show - 未到13)Cancellation Policy - 取消政策14)Early Check-in - 提前入住15)Late Check-out - 延迟退房16)Reservation System - 预订系统17)Booking Engine - 预订引擎18)Booking Confirmation Number - 预订确认号19)Group Booking - 团体预订20)Waitlist - 候补名单2. 入住登记1)Check-in - 入住2)Guest Registration - 客人登记3)Guest Check-in - 客人入住登记4)Registration Card/ Form - 登记卡/表格5)Identification - 身份证明6)Passport - 护照7)Driver's License - 驾驶证8)ID Card - 身份证9)Room Assignment - 房间分配10)Key Card/Room Key - 门卡/房间钥匙11)Welcome Package - 欢迎礼包12)Check-in Time - 入住时间13)Late Arrival - 晚到14)Early Arrival - 早到15)Express Check-in - 快速入住16)Front Desk - 前台17)Concierge Desk - 礼宾台18)Bellboy/Porter - 行李员/门童19)Room Inspection - 房间检查20)Check-in Procedure - 入住流程3. 结账1)Check-out - 退房2)Billing - 结账3)Payment - 付款4)Invoice - 发票5)Final Bill - 最终账单6)Settlement - 结算7)Payment Method - 付款方式8)Credit Card - 信用卡9)Debit Card - 借记卡10)Cash Payment - 现金支付11)Room Charge - 房费12)Additional Charges - 附加费用13)Incidental Charges - 杂费14)Mini Bar Charges - 迷你吧费用15)Telephone Charges - 电话费用16)Internet Charges - 上网费用17)Discounts - 折扣18)Receipt - 收据19)Refund - 退款20)Payment Confirmation - 付款确认B. 客房服务1. 房间清洁1)Housekeeping - 客房服务2)Room Cleaning - 房间清洁3)Housekeeper - 客房服务员4)Housekeeping Supervisor - 客房服务主管5)Cleaning Schedule - 清洁计划6)Cleaning Checklist - 清洁检查表7)Housekeeping Staff - 客房服务人员8)Turn Down Service - 整理服务9)Bed Making - 整理床铺10)Vacuuming - 吸尘11)Dusting - 擦拭灰尘12)Mopping - 拖地13)Trash Removal - 垃圾清理14)Linen Change - 更换床上用品15)Towel Replacement - 更换毛巾16)Toiletry Restocking - 补充洗漱用品17)Room Inspection - 房间检查18)Deep Cleaning - 深度清洁19)Sanitization - 消毒20)Cleaning Supplies - 清洁用品2. 补给品1)Amenities - 便利设施2)Toiletries - 洗漱用品3)Guest Supplies - 客房用品4)Complimentary Items - 免费用品5)Hotel Amenities - 酒店设施6)In-room Amenities - 客房设施7)Shampoo - 洗发水8)Conditioner - 护发素9)Body Wash - 沐浴露10)Soap - 香皂11)Lotion - 乳液12)Toothpaste - 牙膏13)Toothbrush - 牙刷14)Shower Cap - 浴帽15)Razor - 剃须刀16)Shaving Cream - 剃须膏17)Hairdryer - 吹风机18)Coffee/Tea Supplies - 咖啡/茶供应品19)Bottled Water - 瓶装水20)Snack Basket - 小吃篮3. 服务员1)Waiter/Waitress - 服务员2)Server - (美式英语) 服务员3)Host/Hostess - 主人/女主人4)Bartender - 调酒师5)Barista - 咖啡师6)Concierge - 礼宾员7)Bellhop/Porter - 行李员/门童8)Room Attendant - 房间服务员9)Housekeeper - 客房服务员10)Housekeeping Supervisor - 客房服务主管11)Housekeeping Manager - 客房服务经理12)Front Desk Clerk/Agent - 前台接待员/代理13)Receptionist - 接待员14)Doorman - 门童15)Valet - 代客泊车员16)Porter - 行李员17)Room Service Attendant - 客房服务员18)Sommelier - 品酒师19)Catering Staff - 餐饮服务人员C. 餐饮服务1. 早餐1)Breakfast - 早餐2)Buffet Breakfast - 自助早餐3)Continental Breakfast - 欧式早餐4)Full English Breakfast - 英式丰盛早餐5)American Breakfast - 美式早餐6)Brunch - 早午餐7)Breakfast Menu - 早餐菜单8)Breakfast Bar - 早餐吧台9)Breakfast Service - 早餐服务10)Breakfast Buffet Spread - 早餐自助餐11)Breakfast Selection - 早餐选择12)Continental Buffet - 欧式自助餐13)Hot Breakfast Items - 热食早餐项目14)Cold Breakfast Items - 冷食早餐项目15)Healthy Breakfast Options - 健康早餐选择16)Grab-and-Go Breakfast - 随取随走早餐17)Breakfast Hours - 早餐时间18)Breakfast Attendant - 早餐服务员19)Breakfast Specials - 早餐特色菜20)Breakfast Package - 早餐套餐2. 午餐1)Lunch - 午餐2)Lunch Menu - 午餐菜单3)Lunch Specials - 午餐特色菜4)Business Lunch - 商务午餐5)Set Lunch - 套餐午餐6)Buffet Lunch - 自助午餐7)Express Lunch - 快捷午餐8)Working Lunch - 工作午餐9)Lunch Hour - 午餐时间10)Lunch Break - 午餐休息时间11)Lunch Service - 午餐服务12)Lunch Reservation - 午餐预订13)Lunch Meeting - 午餐会议14)Takeout Lunch - 外卖午餐15)Lunch Buffet Spread - 午餐自助餐16)Healthy Lunch Options - 健康午餐选择17)Chef's Special Lunch - 主厨特色午餐18)Daily Lunch Special - 每日午餐特价菜19)Lunch Combo - 午餐套餐3. 晚餐1)Dinner - 晚餐2)Dinner Menu - 晚餐菜单3)Dinner Specials - 晚餐特色菜4)À la carte Dinner - 单点晚餐5)Fine Dining - 高档餐饮6)Gourmet Dinner - 美味晚餐7)Formal Dinner - 正式晚餐8)Casual Dinner - 休闲晚餐9)Dinner Service - 晚餐服务10)Dinner Reservation - 晚餐预订11)Dinner Buffet - 晚餐自助餐12)Chef's Dinner Special - 主厨晚餐特色菜13)Candlelit Dinner - 烛光晚餐14)Family Dinner - 家庭晚餐15)Private Dinner - 私人晚餐16)Themed Dinner - 主题晚餐17)Three-course Dinner - 三道菜晚餐18)Dinner Entertainment - 晚餐娱乐节目4. 自助餐1)Buffet - 自助餐2)Buffet Spread - 自助餐品种3)Buffet Table - 自助餐桌4)Buffet Service - 自助餐服务5)Buffet Area - 自助餐区域6)Buffet Counter - 自助餐柜台7)Buffet Menu - 自助餐菜单8)Buffet Breakfast - 自助早餐9)Buffet Lunch - 自助午餐10)Buffet Dinner - 自助晚餐11)Buffet Catering - 自助餐餐饮服务12)Buffet Selection - 自助餐选择13)Buffet Setup - 自助餐布置14)Buffet Attendant - 自助餐服务员15)Buffet Price - 自助餐价格16)Buffet Style - 自助餐风格17)Buffet Spread Layout - 自助餐摆放布局18)Buffet Station - 自助餐工作台19)Buffet Hours - 自助餐时间5. 客房送餐服务1)Room Service - 客房送餐服务2)In-Room Dining - 房内用餐服务3)Dining in the Room - 房内就餐4)Room Service Menu - 客房送餐菜单5)Room Service Hours - 客房送餐时间6)Room Service Charge - 客房送餐费用7)Room Service Order - 客房送餐订单8)Room Service Attendant - 客房送餐服务员9)Room Service Tray - 客房送餐托盘10)Room Service Etiquette - 客房送餐礼仪11)Room Service Breakfast - 客房送餐早餐12)Room Service Lunch - 客房送餐午餐13)Room Service Dinner - 客房送餐晚餐14)Late Night Room Service - 夜间客房送餐服务15)Special Requests for Room Service - 客房送餐特殊要求16)Room Service Wait Time - 客房送餐等待时间17)Room Service Tip - 客房送餐小费18)Room Service Delivery - 客房送餐送达19)Room Service Beverage - 客房送餐饮品20)Room Service Amenities - 客房送餐设施。
酒店英语常用单词&词组
Accommodation (住宿)：提供的给予睡觉休息的场所。 Arrival(到店)：指客人入住酒店的抵店，如： Arrival Date。 Cancellation (取消)：指客人取消订房。 取消) Complimentary(赠送的)：指由总经理批准提供给某个客人 Complimentary(赠送的)：指由总经理批准提供给某个客人 的不需要收费的房间，即COMP。 的不需要收费的房间，即COMP。 Confirmation (确认)：指酒店发给订房客人的一种十分详细 的订房书协议，承认客人在将来的某一天有权居住在本酒店。 另，机票中的往返票，连程票，在中转途中要求座位置的 Comfirmation，否则航空公司有权取消该位置而转售他人。 Connecting (连通房)：指两间房中间有一扇门连通起来的 连通房) 房间。
酒店英语常用单词
Extension (续住)：经过批准后的客人延长居住。另外，有 分机的意思，如 Extension Number 1102，表达分机号1102， 通常表述为 Ext. No. 1102。其动词 Extend，续住又可以说 成 Extended stay. Forecast (预报／预测)：预先计算日后某一段时间的住房或 其他计划，例如：Weather Forecast 天气预报，Room Weather Room Reservation Forecast 订房预计 Housekeeping (客房部)：指负责清扫公共区域和客人房间 卫生的部门。客房部经理，也有称为行政管家，很少叫 Housekeeping Manager, 一般称 Executive Housekeeper比 较多。 Package (包价)：指一个包含房费、餐费或其他费用的价格。 住房包餐，住房包洗衣等，如本地包价 Local Package，即 对本地客人提供的一种比较便宜的价格。
酒店管理英语词汇
酒店管理英语词汇1、酒店管理英语词汇—客房状况术语酒店管理英语词汇(1)Room Status房间状态Clean干净Dirty脏Vacant：空的VC Vacant Clean干净的空房,即OK房，可直安排客人入住OCO Ccupied Clean干净的住房或干净的占用房VD Vacant Dirty脏的空房ODO Occupied Dirty未打扫干净的住房D/L Double Locked Door双锁的房间酒店管理英语词汇（2）GRS Guest Refused Service客人拒绝服务C/I Check In入住的房间C/O Check Out离店的房间VIP Very Important Person非常重要的客人DND Do Not Disturbed请勿打扰OOO Out of Order严重坏房OOS Out of Server轻微坏房Discrepant Room矛盾房酒店管理英语词汇(3）Sleepout:外宿房Skipper:未结帐即离房，逃帐房Light luggage room只带有少量行李的客房No luggage room无行李房Occupied：占用的，有人住Reservation statues预订状态Arrivals预抵；2、酒店管理英语词汇-房间类型（ROOMTYPE）术语：1）床具种类单人床（Twin—size Bed）；双人床（Double-size Bed):包括大号双人床(Queen—size Bed)和特大号双人床（King-size Bed）隐蔽床（Murphy Bed）婴儿床（Baby Bed）加床（Extra Bed)Rollaway Bed2)客房类型单人间(Single Room）；标准间（Standard Room）:放置两张单人床，我国饭店的大多数客房属于这种类型；大床间（Double Room）:该房间放置一张双人床，一般适合夫妻或商务客人使用；新婚夫妇使用时，称“蜜月客房”;三人间（Triple Room）：一般是房内放置三张单人床，供三位宾客同时入住，属经济房间.目前在中高档饭店中此类房间极少，多以在双人间加一张折叠床的方式来满足三人同住一间客房的要求;套房（Suite Room）:普通套间（Junior Suite）豪华套间（DeluxeS uite）立体套间（Duplex Suite)总统套间（Presidential Suite）特殊客房:如残疾人客房（Handling Room)内景房(Inside Room）外景房（Outside Room）角房（Corner Room）连通（Connecting room）相邻房（Adjoining Room）3、酒店管理英语词汇-酒店房间用词欢迎卡：Welcome card订房凭证：Voucher交接本：logbook信封：Envelope房卡钥匙：Room key安全保管箱：Safe Deposit Boxblanket毛毯bowl厕盆bureau衣屉柜couch(sofa）bed长沙发床crib婴儿床Curtain窗帘Cushion 椅垫door门do叮mat门垫double bed双人床drapery帘子dresser梳妆台floor wax地板蜡foam一rubbe mattress乳胶垫folding bed可折合床foot一rest脚凳furniture polish家具擦光油hat rack帽架headboard床头架liquid soap液体肥皂mattress床垫mirror镜子pillow枕头pillow Case枕套arm Chair有扶手的椅子bath rug and brush（放在浴室门口的)地毯和洗澡刷子bath一room浴室bathtub浴缸bed床bed pad床垫子bedstead床架bedspread床罩bench长凳quilt棉被Sanitary receptacle有盖垃圾箱sheet(S）被单shower花洒Single bed单人床sofa沙发Stool凳子table&chair桌椅upholstery室内装饰品tile floor(bath，wall）瓷砖地板（浴池、墙壁）wardrobe衣柜washbasin洗脸盆wastebasket字纸篓window窗windowsill窗台safety deposit保险箱honorable guest贵宾satisfaction满意service服务tourist游客match火柴4、酒店管理英语词汇—常用术语介绍房务部:Rooms Division前厅部：FO FrontOffice客房部:HSKP HousekeepingF＆B Food and Beverage大堂副理：Assistant Manager前台:Front Desk接待处：Reception/Check—in收银处：Cashier/Check—out领班:Captain主管：Supervisor班次负责人：Shift Leader商务中心：Business Center电话总机：Switch Board接线员：Operator 预订处:Room Reservation礼宾服务处:Concierge金钥匙：Golden Key行李生:Bellman迎宾员：Doorman。
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faucet, tap 水龙头
shaver outlet, shaver point 剃须刀插座
bathtub, bath浴缸
bath towel 浴巾
shower 淋浴喷头
shower curtain 浴盆帘
soap dish 浴皂盒
grill : 烤
bake : 烤
roast : 烤
stuff : 酿、填
smoke : 烟熏
lukewarm : 微温
oily : 太油
rare : 生一点
medium : 中等火候
well-done : 全熟
underdone : 不熟
light : 清淡的
heavy : 口味重的
客 房 部
switch : 开关
IDD ： 国际直拔
DDD ： 国内直拔
Turn-down service : 做晚床
Wardrobe : 衣柜、衣橱
Mattress : 床垫
Air-conditioner : 空调器
Laundry : 洗衣
Express service : 快洗
Free of charge :免费
Exchange rate : 兑换率
Hotel policy : 酒店的规定
Express : 快件
Deposit : 压金
Off-season : 淡季
Peak-season : 旺季
Arrival list : 来客单
Telephone directory : 电话号码本
饭店职业形象——服务人员的仪态规范
讲师：陈慧芬
一、仪态的概念及重要性
二、淑女绅士的标准仪态
1、站姿标准
Fine : 罚金
Sundry fee : 杂费
Bill : 账单
Invoice : 发票
Mis-check : 算账出错
Overpay : 多付
Currency : 货币
Airmail :航空邮寄
Ordinary bill :普通邮寄
Registered mail : 挂号信
Charge to the room : 挂账
steak : 牛排
五、菜名
steamed carp : 清蒸鲤鱼
sweet and sour croaker : 糖醋黄花鱼
stewed turtle : 清炖甲鱼
stir-fried eel with brown sauce : 干烧黄鳝
sweet and sour pork chops : 糖醋排骨
a la carte : 点菜
table d’hote : 套餐
appetizer : 开胃品
soup : 汤
salad : 色拉
entrée : 主菜
fry : 煎
deep-fry : 炸
sauté : 嫩炒
braise : 炖
boil :煮
steam : 蒸
simmer : 煨
toilet, lavatory 恭桶
toilet paper, toilet roll 卫生纸
toilet paper holder 卫生纸架
toilet cover 恭桶盖
toilet seat 恭桶座圈
hand towel 毛巾
towel rack, towel rail 毛巾架
cold duck web : 拌鸭掌
three-delicious-in gredient soup : 三鲜汤
Sichuan chicken cube-lets : 宫保鸡丁
Roast chicken : 烧鸡
Chicken chops : 白斩鸡
Chicken in casserole : 沙锅鸡
3、 rice gruel：稀饭
4、 porridge : 粥
5、 deep-fried dough sticks：油条
6、 sesame seed pastry：芝麻饼
7、 steamed stuffed bums：肉包
8、 dumpling：水饺
9、 pickle : 泡菜
10、 wonton：馄饨
【2011酒店产管理资料】酒店常用英语单词.txt用快乐去奔跑，用心去倾听，用思维去发展，用努力去奋斗，用目标去衡量，用爱去生活。钱多钱少，常有就好！人老人少，健康就好！家贫家富，和睦就好。【2011酒店管理资料】酒店英语单词
前 厅 部
the front office：前厅部
register：登记、注册
bathroom 浴室
shower bath, shower 淋浴 dresser 来自妆台 mirror 镜子
toilet, lavatory, washroom 卫生间
special spicy chicken : 怪味鸡
noodles Sichuan style : 担担面
fried rice YangZhou style : 扬州炒饭
fried soybean scum roll : 炸响铃
DongPo pork : 东坡肉
hangzhou roast chicken : 杭州烤鸡
Room Reservation: 客房预订处
Book : 预订
Confirm : 确认
Counter : 柜台
Double room: 双人房
Single room: 单人间
Twin room : 标准间
Deluxe suite : 豪华套房
Presidential suite : 总统套房
slippers 拖鞋
closet 壁橱
chairs 椅子
nightstand 床头柜
shoe-shiner 鞋刷
※酒店培训的益处
※酒店培训的回报及其回报方式
2、酒店的在职培训
※综述在职培训的内容
※在职培训各内容的详细论述
3、四步培训法
Handbag : 手提包
Valuable : 贵重物品
Breakable : 易碎的
Full name: 全名
Fill in : 填写
Nationality : 国籍
Departure date : 离店日期
Signature : 签名
Passport :护照
Receipt : 收据
water closet, W.C. 厕所；抽水马桶
bathrobe 浴衣
waste-paper basket 废纸篓
carpet 地毯
toilet articles 盥洗用品
towel 毛巾
handkerchief手帕
shampoo 洗发香波
hot water 热水
soap 肥皂
detergent 洗衣粉
tooth paste 牙膏
brandy:白兰地
vodka:伏特加
rum:朗姆酒
gin:金酒
tequila:特吉拉
red wine:红葡萄酒
white wine:白葡萄酒
rose wine:玫瑰葡萄酒
dry wine:干葡萄酒
semi-dry wine:半干葡萄酒
semi-sweet wine:半甜葡萄酒
A long distance :长途电话
A local call : 市内电话
Extension : 电话分机
Elevator : 电梯
Supermarket : 超市
餐 饮 部
一、 器皿
bowl : 碗
chopsticks : 筷子
spoon : 调羹
fork : 叉子
seasoning : 调味品
chili : 辣椒
jam : 果酱
poultry : 家禽
shark’s fin 鱼翅
shrimp : 虾
pigeon : 鸽子
crab : 螃蟹
eggplant: 茄子
vegetable : 蔬菜
fungus : 蘑菇
fillet : 里脊
rump : 腿肉
sweet wine:甜葡萄酒
natural still wine:无汽葡萄酒
sparkling wine:有汽葡萄酒
fortified wine:强化葡萄酒
aromatized wine芳香葡萄酒
lemon : 柠檬
三、早餐
1、 dim sum：点心
2、 soybean milk：豆浆
Room change : 房价
Special rate : 优惠价
Service change: 服务费
Discount : 折扣
Suites: 套房
Credit card: 信用卡
Cash : 现金
Name tag : 标签，行李牌
Luggage/baggage: 行李
Suitcase : 箱子
napkin : 餐巾
cork : 软木塞
screw : 开瓶器
二、 酒水
cocktail : 鸡尾酒
liquor : 烈酒
sake : 米酒、清酒
bitters : 必打士、苦味酒