Unit 7 Making Business Arrangements 文秘专业英语课件

Administrative assistants and secretaries are responsible for a variety of administrative and clerical duties necessary to run an organization efficiently. They serve as the information and communication manager of an office. The core responsibilities for administrative assistants and secretaries have remained much the same: performing and coordinating an office’s administrative activities, and storing, retrieving, and integrating information for dissemination to staff and clients.
➢Learn the skills and the points that secretaries should pay attention to while doing these arrangements
Listening and Speaking
Part One Listen and Practice
my PIM’s _T_o_-D__o_l_is_t__.
Gail: Yes sir. And Sally Jones from Photography wants to __d_i_s_c_u_s_s_ the Osten c_a_m__p_a_ig__n.
Gerry: Hmm, yes, that’s a _k_e_y__ issue we still have to resolve. What’s my _s_c_h__e_d_u_le_ like?
1. First complete the short dialogue by translating the Chinese into English, and then practice them with your partner.
Jack: I have a feeling that there are bright prospects for us to cooperate in this field. I wish to go into business relations with your company.
Gail: The earliest _s_lo_t__ _a_v_a_il_a_b_le__ is in two days. Gerry: OK, make an a_p_p__o_in_t_m_e_n__t for a meeting with her. While you’re at it,bjectives
After completing this unit, you will be able to:
➢know what arrangements a secretary has to make in a company
➢know how to make these arrangements
(1) Establish negotiations with your client in order to have a friendly business cooperation with him in the upcoming years.
(2) Convince your customer of the reasonable price quotation. (3) Discuss with your sales manager in order to formulate a
week. If we can’t meet this Friday, it’ll have to wait __u_n_ti_l_t_h_e _w_e_e_k_a_f_te_r_n_e_x_t_.
Listening and Speaking
Mr. Green：OK. Well. Let me __ch__e_c_k_my schedule... I’ve got a
I’ll be at your office at 3:10 then．
Helen：OK. __M__a_y__ you have a good trip.
Mr. Green：Thank you. See you Friday afternoon. Good-bye.
Helen：Good-bye.
Listening and Speaking
Helen:（您的愿望和我们完全一致。）
__Y_o_u_r_d_e_s_ir_e_h_a_p_p_e_n_s_to__c_o_in_c_id_e__w_it_h_o_u_r_s_. _______
Listening and Speaking
Jack: Regarding our financial position, credit standing and trade reputation, please refer to our bank or to our local chamber of commerce. Helen:（谢谢您提供的信息。）
an appointment with the client after the meeting with Sally. We’ll discuss the _fi_n_a_l_ _d_e_s_ig_n___ and the contract.
Gail: According to your _p_l_a_n_n_e_r_, you wanted toc_h_e_c_k_ on the Farley project today. Gerry: No _n_e_e_d_. The design’s available. Now, where did I put them__in_u_t_e_sfor last
meeting at 9:30 on Friday, how about Friday afternoon？
Helen：Yes, fine. At _e_x_a_c_t_ly__w__h_a_t_t_i_m__e? Mr. Green：It __d_e_p_e_n_d_s__o_n__y_o_u_.__ .
for you？
Jim：I’d like to meet you today.
Mr. Wilson：What ____w__o_u_ld__y_o_u__l_ik_e__t_o___ talk about？ Jim：I’m with Hardford Public __R__e_la__ti_o_n_s__. I’d like to come by and
Helen：I’ll be free after 3:00. Could you be here at 3:10？ Mr. Green：Yes, that’ll be fine. I’ll just note it down in my
_s_c_h_e_d_u_l_e. That’s Friday afternoon on the week after next. Right,
Unit Seven Making Business Arrangements
Learning Objectives Listening and Speaking 1. Listen and Practice 2. Act Out 3. Reading 4. Text 5. Exercises 6. Practical Writing 7. Supplementary Reading
2.Listen to the dialogue again, and answer the questions you will hear. Write your answers below.
(1) Why won’t Mr. Green meet Helen on the day they
have previously planned?
Gail: Sir, Mr. James from Editing would like your _o__p_in_i_o_n_ on this __r_e_p_o_r_t_. Gerry: I’m too busy right now. Would you please put it in my__i_n_-_b_o_x_? I’ll add it to
Mr. Green：Hello, Helen？ Helen：Yes. Speaking. Mr. Green：Mr. Green here. I’m afraid I can’t meet you on the day we’d _p_la_n_n_e_d__. Helen：Why？ Mr. Green：I have to go on a trip _u_r_g_en_t_ly_.. Would it _b_o_t_h_e_r_ you if we changed the date？ Helen：Well, it _d_e_p_e_n_d_s . Actually I’m rather busy next
present to you our services.
Mr. Wilson：I’m sorry, but I’m really __t_ie_d___ up today.
Jim：How about tomorrow then？
Listening and Speaking
Dialogue 2 1. Listen to the dialogue, and fill in the blanks.
week’s meeting... oh, there they are! Let me see the _a_g_e_n_d_a_ for this next meeting, please.
Gail: Right _h_e_re__, sir.
Listening and Speaking
Part Two Act Out
___T_h_a_n_k_y_o_u__fo_r_y_o_u_r_i_n_fo_r_m__at_i_on_._____________
Listening and Speaking
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2. Create a short dialogue for each of the following situations and practice them with different partners.
——Bec—au—se h—e w—ill—go—on —a tr—ip —urg—ent—ly. —————— (2) What time will Mr. Green be at Helen’s office?
—O—n —the —wee—k af—ter—nex—t, o—n F—rida—y a—fter—noo—n, a—t 3:—10.—
sales plan. (4) Notify your accounting supervisor that you would like to
check the financial statements.
Reading
Part One Text
Predicting Failure in Business Arrangement
Dialogue 1
Business Arrangements
1. Listen to the dialogue, and fill in the blanks.
Jim：Hello. Jim’s here. Is Mr. Wilson in？
Mr. Wilson：Hello. Jim. This is Mr. Wilson _s__p_e_a_k__in_g__. What can I do
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Listening and Speaking
Dialogue 3
Listen to the dialogue, and fill in the blanks. You will hear the recording twice.
(In this conversation, we are in the head office of a major advertising agency. It is a high-activity / high-pressure environment. Gail Lewis, an executive secretary, is walking along with her boss, Gerry Ameson, as he goes to his next meeting.)