商务英语视听说 Unit 1

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商务英语视听说unit

Unit1 Meeting and Greeting PeopleModule 2 Video Watch（先睹为快）Hi-tech cameras track shoppers to help companies better market products.Key Words and Expressions1.retailer n.零售商人2.grab v. 抓3.psychology n.心理学，心理状态4.merchandise n.商品，货物5.a short fuse 比喻人们易于烦躁或焦虑6.queue n.行列，长队，队列；vi. 排队，排队等待I .Interactive Activities（互动练习）Direction: Watch the video clip for the first time and discuss the following questions or topics with other students orally.1.What are the major problems with the shopping centers in your own experience?2.Do you think it is necessary to install Hi -tech cameras to track shopping behaviors?3.In your opinion, are there any other alternatives to solve the problem in this video clip?II .Spot Dictation(听写练习）Direction:Watch the video clip carefully and fill in the blanks with the missing words.Smile, you’re on consumer behavior camera. No surprise that you’ll likely be (1) videotaped while holiday shopping, but it’s not all for (2) _security__. Some of it is for market research. Retailers are tracking you to learn how you shop.“Where are people, shoppers, spending time? What is grabbing their attention? Are they having to wait too, too long for customer service at different points?”Consumer behavior analysis, it’s part (3) observation, part science, part technology and a bit of psychology. Rajeev Sharma’s software turns (4) images of customers working their way through stores into hard (5) data, allowing retailers to take fast action if things aren’t working out.“You can move around the merchandise to position of products so that it, it, it creates the right (6) sequence, and right products in front of the right people in the right time.”With the holiday shopping crunch, retailers know their customers have short fuses, and crowd hassles don’t help.“And you can create this kind of maps, the hot spots and the cold spots. These are extremely important because there’s no number. By just looking at this, this colored-coded map, you can see which (7) portion of this store i s receiving more attention.”And that helps retailers decide where to place display units.“After browsing, decide to interact with it, as in read labels or, or, or you know, experience it more. And finally, of course, what every product and retailer, er, the product manufacturer and retailer want you to drop it into your basket.”But it’s not all creative marketing; traffic jams at (8) checkout are often the biggest problem.“What this shows is a, is a line-forming, and something that you are very familiar with in this, this season.”Best Buy is using its own research to try to (9) shorten those lines.“We now deploy a queuing system in our stores, where all customers, they wait in a queue, and we have someday there directing traffic, so you don’t get (10) caught in the wrong line, which drives people crazy.Module 3 Listening Tasks（习耳攻听）I .Long ConversationsDialogue 1Mr. Wells, a US sports businessman, and his assistant, Ms. Porter, are visiting Shanghai. Ms. Li Xia and Mr. Wang Ping, officials from Shanghai Sub-council of CCPIT, are at the airport to meet them.Exercise 1Listen to the conversation and answer the following questions.Question 1: What is the relationship between Mr. Wells and Ms. Porter?Mr. Wells is the boss and Ms. Porter is his assistant.Question 2: Who is there to meet them?Ms. Li Xia and Mr. Wang Ping from Shanghai Sub-council of CCPITQuestion 3: Is it Mr. Wells’s first visit to Shanghai? Is it his first visit to China?It is his first visit to Shanghai, but not the first visit to China.Question 4: What did Ms. Porter come to Shanghai for last year?She came to shanghai to initiate an investment project and attend a trade fair Exercise 2Listen again and fill in the missing words with what you hear.Li: (1) Excuse me, but are you Mr. Wells from the U.S.?Wells: Yes, I’m John Wells. (2) You must be from CCPIT?Li: Yes, I’m Li Xia. (3) Nice to meet you Mr. Wells. (4) And this is Mr. Wang Pin, head of Foreign Investment Office.Wang: (5) How do you do, Mr. Wells? (6) I am very glad to meet you.Wells: Glad to meet you too, Mr. Wang. This is Ellis Porter, my assistant.Porter: How do you do? (7) Welcome to Shanghai..Wells: (8) It’s very kind of you to invite us to Shanghai and come to meet us at the airport. Wang: Not at all. (9) I hope you’ve had a good flight.Wells: Oh yes. The view of Shanghai is (10) lovely from the plane.Wang: I hope (11) you’ll enjoy your stay here in Shanghai.Wells: Thank you. (12)I’m sure we will.Li: Our car is waiting outside. I think you’d like to (13) take a rest to (14) overcome the jet lag.(15) Shall we go to the hotel first?Wells: Yes. It’s very (16) considerate of you.Li: (17) This way, please. We are going to take you to the Hilton Hotel.精彩点评1.对第一次见面的客户，为了显示尊重，我们最好用比较正式的语气打招呼，如“Glad tomeet you”, “How do you do？”等。

体验商务英语视听说Unit 1 First impressions

5 ♫ Listen to Call 4 again and fill in the blanks. p116
transfer Irish College Your Irish account number is 60049142 and sorry what was your account number French 75015
reliably
consumer
inflation
fishy
4 ♫ Listen to Call 3 again and fill in the blanks. p116
puts us in appreciate three weeks I assure you we would love to be able to help but the situation is unfortunately beyond our control All we can do is hope that the situation will improve and that the
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Effective Telephoning： 2 ♫ The conversation is repeated but with a different conclusion. Listen to the second version and answer the questions. p117
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Telephone Impressions (Transcript): Call 1
Telephone Impressions (Transcript): Call 2
Telephone Impressions (Transcript): Call 3

商务英语视听说unit 1 script--Follow-up practice and video 123

Follow-up practiceCai (c): May I come in?Ms. Smith (S): Yes, please.C: good morning, Madam. My name is Cai Ning. I am coming to your company for an interview, as requested.S: Fine, thank you for coming, Miss Cai. Please sit down. I am Anne Smith, Assistant Manager for the Personnel Department.C: Nice to see you, Ms. Smith.S: Nice to meet you, too. Would you like to have a cup of coffee or tea?C: tea is fine. Thank you.S: I’ve read your CV. It looks good. Now, I wonder if you can tell me more about yourself, for example, your personality.C: well, I think I’m a serious-minded girl. I’m calm and I don’t panic in a crises. I like jokes and have a good sense of humor. And I also enjoy working with all kinds of people. I can even get along with people who are bad-tempered or something like that.S: well, then, what do you consider your strengths and weaknesses?C: strengths and weaknesses? Well. I think my ability to work with all types of people is a particular strength.S: Yes.C: My weakness? Er, I suppose I’m a little bit perfectionist. I’m quite often dissatisfied with what I’ve done. I always think I can do it better or in a different way.S: I wouldn’t call that a weakness. I’d call that a strength.C: Well, apart from that, I suppose sometimes I am not patient enough.S: now, can you tell me about your past experience?C: I have six years’ financial industry experience, working for several companies. For the past two years, I have been working in an investment bank.S: What qualifications have you had for this position?C: I graduated from Peking University in 2001, majoring in accounting. I speak fluent English and I can deal with bookkeeping and accounting in English quite well.S: why did you leave your last position?C: I want to find a job that is challenging, where I can grow.S: Now, is there anything else you’d like to ask me?C: Ye. If I get this job with HDC, would I be able to work abroad in one of your overseas branches? S: Oh, yes, certainly. Our staff regularly does six-month placement in other branches.C: Oh, that’s great.S: Right, time is pressing, I’m afraid, so thank you very much for coming to see me and we’ll be in touch with you before the end of the week.C: thank you for seeing me.S: goodbye.C: bye.Part four viewing and speakingVideo 1Chen (C): good morning, Ms. Mandel.Ms. Mandel (M): good morning. Sit down, please.C: You are Chen Bo, aren’t you? I am cathy Mandel, Director of the HR Department. C: yes, I’m Chen Bo. Nice to meet you, Ms. Mandel.M: Nice to meet you, too. I’ve gone through your resume and would like to know more about you.C: thank you for your interest in me.M: to start with, would you like to tell me a bit about yourself?C: sure. I’m a senior student at Guangdong University of Finance. I expect to graduate this summer. My major is international finance.M: so, why did you choose our company?C: as far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’ve learned at university.M: as a major in international finance, what do you think you can do in consultancy?C: well, I know how to tackle problems. For example, I know I must first analyze the problem and work out its major cause. Then I will be able to search for ways to solve it from the available data.M: sometimes data is not enough. Have you got any relevant experience in this field?C: last year, during the probationary period, I was involved in the restoration of a factory in Nanjing. I really learned a lot from the experience, especially how to assess people’s strengths and abilities.M: can you cope with hard work under pressure and in a tough environment?C: no problem. I don’t care about pressure or the environment as long as I enjoy the work.M: good. Now, do you have any questions to ask?C: Yes, I’ve got one. Are there any opportunities for Chinese employees to be transferred to the head office in New York or other branch offices around the world?M: Um, probably. I think you are likely to be sent to work in an overseas branch to get experience later on once you’ve proved your worth.C: Oh, great. If I’m accepted, I will do my best for the company.M: I wish you luck! We’ll notify you of our final decision by Friday.C: thank you, Ms. Mandel. Goodbye.M: goodbye.Video 2Wang (W1): may I come in?Mr. White (W2): Yes, please do.W1: good morning, sir. My name is Merry Wang. I’ve come for an interview, as requested.W2: nice to meet you, Miss Wang. I am Harry White, Director of the HR Department. I was expecting you. Please, take a seat.W1: thank you.W2: well, Miss Wang, you are applying for the position of Sales Manager, right? How did you know about our company?W1: I got to know your company from your TV commercials. They are elaborately designed and produced, and leave me deep impression. And in the summers of 1997 and 1998 I worked asa salesgirl for your company in Guangzhou.W2: really? That’s good. Then you must know something about our company?W1: yes, a little. Your company is very famous. Your cosmetics and skincare products are very popular with women all over the world.W2: Huh, that’s right. Miss Wang, can you tell me which university you attended?W1: Sun Yat-sen.W2: And what degree have you got?W1: I have a bachelor’s degree in business administration.W2: how is your English? You know, some staff members in our company are Americans, so conversational English is very important.W1: I passed TEM 8 at college, and I am good at oral English. I think I can communicate with Americans quite well.W2: good. I know you are now with United Butter. What is your chief responsibility there?W1: I’ve worked there for five years, since I graduated from college. Two years ago, I was appointed Brand Manager- responsible for the Panda line of biscuits.W2: why do you want to change your job?W1: I want to change my work environment, seek new challenges and broaden my experience.That’s why I want to move into sales.W2: what do you think is the most important qualification for a salesperson?W1: I think it’s self-confidence and quality products.W2: I agree with you. What salary would you expect to get here?W1: well, I would leave it to you to decide after you consider my abilities. My current annual income at United Butter is 150 thousand. But, er, … could you tell me a little more about what the job entails?W2: You would be in charge of all the sales activities, for all hair products in northeast China. This would involve market analysis, client service and development, sales promotion, and regular customer satisfaction surveys. You’d report directly to the Regional Sales Director. Do you have any other questions?W1: Yes, only one. When can I have your decision?W2: I need to discuss with other board members. We’ll notify you of our decision as soon as possible. But …to be honest, you seem to be a good candidate with the right kind of experience and personality. You’re high on my list.W1: that’s good! Thank you, Mr. White. I look forward to hearing from you. Goodbye.W2: Goodbye.Case analysisInterviewer (I): where do you see yourself in three years?Candidate(C): well, I see myself in sales, you know. I must say, I would rather like to establish myown company, you know, in my home town.I: what specifically about our company attracted you?C: well, first of all, you know, I want to leave my present company. It’s too small, and you know, I don’t like the boss. He doesn’t know how to motivate people. You know, he is also bad-tempered. You know, the job is routine and boring.I: Um…C: can I ask you a question? If I get this job, you know, would I be able to work abroad in one of your overseas branches? You know, I like travelling.I: our staff members regularly do six-month placements in other branches.C: Oh, well. That’s what I’m interested in.I: what do you think of your strengths and weaknesses?C: strengths and weaknesses? Well, that’s hard to answer. You know, I’m very humorous. I think that’s my particular strength. My weaknesses? I supposes I don’t have an, you know.I: ok. Is there anything else you’d like to ask?C: Oh, yeah. If I get this job, can I take time off for vacation? You know, I love travel.I: I’m afraid I can’t answer that.C: and also, when can you give me a definite answer about this job?I: I guess you’ll just have to wait until the end of the week. Well, I’m afraid we have to stop here.Thank you very much for coming to see me.。

中职《商务英语听说》Unit-1--First-Conversation-1

welcome party in your honor at 7 this evening. 5. We will go to Beijing Hotel.
['misiz]
Part B Oral practice
Ⅰ. Interpret the following sentences.
1. It is my great pleasure to meet you here.
Ⅲ. Situation: Go to a job interview and give some personal information.
name 25 years old graduate major business management be good at computer take a course French hobby sales manager 3 years experience in marketing
• It is my great pleasure to do… • hold a party • in one’s honor
Ⅱ. Repeat the important sentences.
1. You must be Mr. Walker from Sydney, Australia.
2. I am a secretary to the general manager. 3. I work at the Beijing Textile Company. 4. That’s very nice, thanks. 5. Let me put your luggage in the back.
你只闻到我的香水，却没看到我的汗水。
你否定我的现在，我决定我的未来！

马海龙：商务英语视听说1到10单元重点词汇

马海龙：商务英语视听说1到10单元重点词汇Unit1Candidate 应试者Probationary 试⽤的Life insurance ⼈寿保险Base 把总部设在……Pre-interview ⾯试前Consultancy 咨询公司Cosmetics 化妆品Entail 需要Tackle 处理Transfer 调任Notify 正式通知Cosmetics 化妆品Resignation 辞职Advancement 发展空间;升职;晋升;进阶;每天的进步Take shorthand at 速记Be qualified for 合格的;适合;胜任;资格;有…的资格Farewell 告别，辞⾏，再见CPA certificate 注册会计师证书Bookkeeping 记账；管账Overseas branches 海外分⽀机构Unit2Allocation 分配Budget 预算Cost-effective 有成本效益的Rave about 赞扬Speak of the devil 说曹操，曹操到Data processing 数据处理Self-employed ⾃⼰经营的Entrepreneur 企业家Job-hopper 频繁更换⼯作的⼈Line Supervisor ⽣产线主管Stock 备料Holding company 控股公司Multinational company 跨国公司Private company 私⼈公司Subsidiary/affiliate company ⼦公司/附属公司Limited company 有限公司Joint venture company 合资公司Wholly foreign owned enterprise(WFOE) 外商独资企业Shareholders liability 股东责任Compensation 补偿Corresponding responsibility 相应的⼯作职责President/chairman 总统/主席CEO(Chief Operations Officer) ⾸席运营官Sales manager 销售经理Personnel manager ⼈事经理Finance director 财务总监Marketing manager 市场经理Office manager 办公室经理Production manager ⽣产部经理Catering supervisor 餐饮部主管Receptionist 接待员Air hostess/steward 空中⼩姐/乘务员Electrician 电⼯General manager 总经理Typist 打字员Accountant 会计Architect 建筑师，设计师Cashier 收银员Auditor 审计员Sales representative 销售代表PR consultant 公关顾问Bartender 酒保clerical workers/staff/assistants 办公室⼯作⼈员；全体办事员；⽂书助理Unit3efficient telephone techniques ⾼效的电话技术to some degree 在某种程度上present a good business image 树⽴公司的良好形象ring off 挂断电话put someone on hold 让某⼈等⼀下Distraction 使⼈分⼼的事物Lengthy 冗长的Finalize 使完成itinerary 旅⾏计划；路线Have a word with 与……商谈Go to …… on business因……出差Assembly coffee table 组合咖啡桌Directory 通讯录Switchboard 总机Rush order 紧急订单Unit4 Agenda 议程Come up with 想到Wayward 难以捉摸的Alliance 联盟Minutes 备忘录Proceedings 议程；项⽬Laptop 笔记本电脑Transcribe 转录；抄写Attendee 出席者Anonymous 匿名的Absentee 缺席者Pop in 突然出现Ups and downs 起落Figure out 想起，理解Bonus 奖⾦Quota 定额Shopping mall 购物中⼼Set an agenda 设置⼀个议程Product promotion strategy 促销策略Manufacturer 制造商Unit5Business associates ⽣意/商业伙伴Seek new markets 开拓新的市场Keep in touch with clients 与客户保持联系Facility 设施Modem socket 调制解调器插孔Upgrade 改善Courtesy bus 应宾车Routine ⽇常Tact 机敏Well-spoken ⾔谈得体的Easy 舒适的Declare 申报Duty-free 免税的Dutiable 应纳税的Pay duty on 为……纳税Formalities 正式⼿续Superb 极好的Balcony 阳台Cozy 舒适的Unit6Annual revenue 年营业额Prestigious 有声望的E-Business platform 电⼦商务平台E-Business suite 电⼦商务套件Shed light on 使……被了解Flip chart 活动挂图Asset 资产Brewery 酿酒⼚Corporate image 公司形象Unit7Humaniod 有⼈的特点的Mobility 灵活性Debut 初次推出，介绍Cart ⼿推车Tray 托盘Agile 敏捷的，灵活的Predecessor前任Touch-tone 按键式的Adjustable 可调整的Audio 声⾳的Preview 预览Block 妨碍Photocopier 复印机Bulk ⼤量Nuisance 讨厌的事On-site service 现场服务Refund 退款Antenna 天线Spreadsheet 扩展页Retail outlet 零售店Automatic ⾃动的Patented 获得专利Shrink-proof 防缩的Wrinkle-free 不皱的Sound-proof 隔⾳Battery-operated 电池供电Superior 优越的Foldable 可折叠的Washable 耐洗的Fragile 脆弱的Shock-resistant 抗震的Water-proof 防⽔的Antique古董Distinctive 独特的Ornamental 装饰性的；点缀的Conventional 传统的Exotic 异国情调的Showy 艳丽的Dated 过时的；陈旧的Extravagant 奢侈的Stylish 时尚的Authentic 真实的Exquisite 精致的Elaborate 精⼼制作的Handmade ⼿⼯制作的Exceptional 异常的Intricate 错综复杂的Competing products 竞争产品Competitor 竞争对⼿Best-selling model 最畅销的型号Unit8Civil aviation 民⽤航空Operating revenue 营业收⼊Year-on-year growth 同期增长Overhaul ⼤修Maintenance 维护Turbulence 动荡；颠簸Market share 市场份额Mechanic 技⼯，机修⼯Route 路线Cargo 货物Level off/flatten out 趋于稳定/持平/拉平Go up steadily 平缓上升Domestic routes 国内航线Net profit 净利润Exploring new markets 开发新市场Export volume 出⼝额Investment 投资Show/display/illustrate/demonstrate 显⽰Pie chart 饼状图Bar graph 柱状图Vertical axis/y-axis 纵轴Horizontal axis/x-axis 横轴Turnover 营业额Solid line 实线Fluctuated 上下波动Inflation rate 通胀率Inventory 库存High growth rate ⾼增长率Cut forecasts 缩减预测量Cut-throat competition 恶性竞争An end-of-year presentation 年末演讲Air carrier 客运航空公司Cargo service 货运服务Training program 培训计划Annual turnover 年营业额Market share 市场占有率Leading export markets 主要出⼝市场Total output 总产出Share price 股票价格Members of the board 董事会成员Unit9Expo 博览会Disseminate 传播Habitat 居住地Eco-friendly ⽣态友好的Epitomize 为……的缩影Embody 表达Aspiration 热望，渴望Metal wood （⾼尔夫球）⾦属⽊杆Club （⾼尔夫球等的）球棒Iron （⾼尔夫球）铁头球棒Putter （⾼尔夫球）轻击棒State-of-the-art 最新⽔平的Legacy 遗产Launch 将……投放到市场上Measurable 适当的Automotive 汽车的Delegate 代表Promotional literature 宣传资料Booth 摊位，展位Prospect 可能的顾客Lead 线索Trial order 试单Warranty 保修期Canned foods 罐头⾷品Marketable 畅销的Shipment 装运Fair organizers 展会主办⽅Unit10 Enquiry 询盘Invite a quotation 进⾏报价Firm offer 实盘Without engagement 没有约束⼒的Screw 螺丝钉Obliged 感谢的CIF(cost,insurance and freight) 成本，保险和运费价Offer 报价Scope 范围Initiate 开始，发起Quotation 报价，报价单Mode of payment ⽀付⽅式Speedboat 快艇Inventory 存货Backlog 积压Around the corner 临近Commission 佣⾦Hardware 五⾦器具Indication 指⽰Shipment 发货Backlog 积压其他Advertising campaign ⼴告战，⼴告宣传活动Advertising budget ⼴告预算Advertising agency ⼴告代理公司Product lifecycle 产品⽣命周期Product launch 产品发布The length of time 时间长度Market segment 市场细分Consumer profile 消费者概况Marketing 推销，促销Endorse/endorsement 赞同，⽀持，认可；宣传，代⾔Mineral water 矿泉⽔leave a tip 付⼩费exclusive 专⽤/独有/⾼档/豪华的；独家新闻/报道set back使花费，使破费estimate 估计，估价keep……within 保持在……内overspend 超⽀，花钱过多implement 贯彻，实施，执⾏，使⽣效invest （把资⾦）投⼊，投⼊（时间、精⼒等）delegate tasks to sb 把任务委托给某⼈inflation 通货膨胀bureaucracy 官僚主义/作风/体制incentive n.激励，⿎励（复数incentives）tax incentives 税收优惠exporter 出⼝商，出⼝公司domestic 本国的，国内的，家庭的the chamber of commerce 商会gross domestic product 国内⽣产总值revive the economy 振兴经济subsidiary ⼦公司，附属公司；辅助的，附属的distribute 分配，分发，分销discontinue 停⽌，终⽌modify 调整，稍作修改，润⾊aggressively promoted 积极宣传。

商务英语视听说答案

扩展商务英语视听说1-8单元答案Unit 1Part I Listening and SpeakingTask 1Q1.I am graduating in June from ABC University and my major is hotel management. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to finish different projects with my teammates. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful hotelier. During my internship at the Grand Hyatt, I worked as a receptionist. My duties included offering friendly and efficientcheck-in and check-out service to guests, answering phone calls, taking and passing on messages to guests, I find that if I can make the guests happy, I will be very happy, too.Q2.I received honors in several school-wide English and computer contests. I enjoy working with people from different backgrounds. I am good at communicating, organizing and coordinating. If something blocks my path, I will look for a solution. I never give up easily.Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others. Q3.Interest and career development are two of my criteria in choosing a job. Interest is the best motivation. I love the hotel business, so I will definitely devote myself to it. Moreover, high job satisfaction can be attained when the job is what I am interested in.Career development is very important for me when choosing a job. From what I know, Shangri-La provides equal career advancement for all staff. The job rotation plan and individually tailored training program are really exciting and helpful for young people like me.Task 2Is that your wife, Mr. Carter? She is so beautiful.Avoid asking interviewer personal questions or making personal comments. Could you tell me how much the new job pays?The interviewer might infer from these questions that you are only interested in your own needs and not those of their company. Wait until the employer raises these subjects to discuss them.What about the paid holidays, insurance, and things like that?How much time will it take for me to be promoted here?But in which cities do you have your branches? And where is your company based?It is also unwise to ask about things you should have already known. You are only telling the interviewer that you haven't done your homework.Part II Language FocusName: CaiNingPersonality: serious-minded; calm; humorous; easy-goingStrengths: the ability to work with all types of peopleWeakness: perfectionist; impatientWork experience: six years’ financial industry experience with severalcompanies; two years’ experience in an investment bankQualification: graduated from Peking University in 2001 majoring inaccounting; fluent English; bookkeepingand accounting proficiency inEnglish.Reasons for leaving last job: want to find a job that is challenging.Questions about the job: Would I be able to work abroad in one of youroverseas branches?Part III Viewing and SpeakingVideo 1Reasons for joining the It is one of the leading international consultant corporationscompany which came to China after China entered WTO.Working in thiscompany would give him the best chance to use what he haslearned at university.Relevant work experience He was involved in a factory restoration in Nanjing. Questions Are there any opportunities for Chinese employees to betransferred to the head office in New York or other branchoffices around the world?Result of the interview Chen Bo will be notified of the final decision by Friday.Video 21. F T F F T2. 1) Sales Manager2) Five3) Brand Manager4) biscuits5) Business Administration6) oral EnglishIV Case AnalysisHint:She is not likely to get the job because she did poorly in the job interview.Things went wrong:1. Use filler words (“you know”) too m any times.2. Bad-mouth former employer.3. Inappropriate answers to interviewer’s questions, eg, “I would rather like to establish my own company”4. Ask inappropriate questions, eg. “Can I take time off for vacation?”5. Self-conceit—“I have no weakness”.6. Too much emphasis on travel.Scripts Unit 2Part I Listening and SpeakingTask 11) I haven’t seen you for years.2) What do you do now?3) I’m in the Research and Development Department.4) I knew you’d do something very challenging and creative.5) I sometimes stay in the office after work to deal with unfinished tasks.6) I am still the accountant of that cosmetics company.Task 21) personnel management2) developing markets3) planning4) execution5) sales targets6) team performance7) customer base8)customer satisfaction9)selecting, developing and managing10)cost-effective11)on time12)of good quality13) human and material resources14)training needs15)continuous improvementPart II Viewing and SpeakingVideo 11.Caroline Clinton: financial accountsLucy White: data processingAdaBalck: management accounts2. Administration; Marketing; Engineering; Project Preparation; AccountingVideo 21. self-employed entrepreneur, buyer, Line Supervisor, Advertising Executive, Public Relations Manager2.NamesJeromethings Likes Dislikes making a lot more money; having lots of independence in doing feeling tired sometimesRobin having been to a lot of places too much traveling; having very little time tospend with his familyColin good salary and benefits noisy work environment; seldom having theopportunity to go outFrank new challenges; a lot of experienceJanet meeting a lot of new & interesting people often having dinner parties in the evening; having little time with her family and babyUnit 3Part I Warm-up1) ensure smooth business communication2) the purpose of your call3) all the documents you’ll need4) schedule a specific time5) all distractions.6) confirm that you have understood each point.7) interruptions.8) strong accent.9) you sound polite and agreeable.10) the optional choice method,11) lengthy calls.12) smile while you are talking.Part II Listening and SpeakingTask 1F F TT F T F FTask 2 Leaving a messageMessage Note To: Louise Paulson From: Paul Jackson Phone: 979-326-8965 Message: Ring back to him about the order they placed last Friday. They have to make some changes to the order. It’s urgent. Taken by: RoyPart III Viewing & SpeakingVideo 11. F F T T F2. Message 1) Will you tell him that we’ve just received your sam ple of the new assembly coffee table and are quite happy with it?Message 2) Please tell Mr. Matthews we’re quite happy with the quality and design of the table, but the price is too high. We need some negotiation on it.Message 3) Please inform Mr. Matthe ws that I won’t be able to get to your company early on Saturday because of the rail strike. I probably won’t arrive until that afternoon.Video 21.1) A 2)C2.1)“Hold on, please. I’ll connect you.”2)“I’m afraid you’ve dialed the wrong extension.”3)“Oh, sorry to have interrupted you. Can you give me Henry Miller’s extension, please?”4)“I’m very sorry, I didn’t notice that. I’ll put you through right now. Please wait a minute.”5)“It’s me again—Ms. Mandel. I’m still having trouble getting through to Hen ry Miller… Can you help?” 3) C 4) C 5) B 6) C6)“Oh, I’m terribly sorry for the trouble.”Unit4Task 11Formal*Good afternoon, I’d like to call the meeting to order.* First of all, let’s discuss…2Informal*OK, everyone is here…*So, why don’t we start with…3Informal* Right, you know why we are here.* Maybe we should do it like this…4Formal*Welcome to BCG, and to what I am sure will be the beginning of a major new alliance.* Today our purpose is to…5Informal*Right, let’s get down to business…* I suggest we deal with that…6Formal*Well, gentleman, it’s a pleasure to be here today…*I’d like to start with…Task 21) Arrive at the meeting ahead of schedule.2) Consider using a tape recorder.3) Use a consistent format.4) Follow the agenda.5) Be concise.6) List specific outcomes.7) After the meeting, write a meeting report from your notes. Part II Viewing & SpeakingVideo 1F FF T FVideo 21) To figure out the reason for the sales drop and the actions to be taken.2) The salespeople are not very motivated.3) No, because the sales quotas are pretty high.4) He proposes to lower the quotas.Unit 5Part I Listening and SpeakingTask 1C B B C ATask 21)daily routine in the office2)whether the visitor has an appointment or not3)greet the visitor4)the visitor’s name, title and position5)apologize and make some suggestions6)express regret and explain why7)date, time, name and the firm the visitor works for.8)considerate and warm9)keep the visitor fully informed of the situation.Part II Viewing and SpeakingVideo 11)George is travelling on business.2）He will stay for about a week.3）He has been invited to attend the trade fair by his business associates.4) His laptop computer is in the bag. It’s duty-free.5) No, good for personal use rather than commercial use are not subject to duty, and they are within the limit.Video 21.F2. T3.F4.F5.F6.F7.T8.F9.T 10.FUnit 6Part I Listening and SpeakingTask 11. we are hiring for2. business software and consulting services3. 4,0004. large corporations5. 90 million dollars6. pretty fast7. 298. a large project for a bankTask 2Company Profile1) Monica Li2) Manager of the PR Department of Oracle China3) enterprise software company in the world the first4) global software giant in China5) 19776) California7) 42,0008) 11 billion dollars9) 1989; set up Beijing Oracle Software Systems Co.Ltd in10) 1991.11) Chengdu.12) education and support services.Part II Viewing and SpeakingVideo 1B A D E CVideo 2The things that Joan Copper does badly1. She doesn`t consider the audience2. She doesn`thave clear objectives3. Her presentation isn`t well-prepared4. There isn`t a clear structure (beginning, body, end)5. she doesn`t speak clearly6. she doesn`t speak at the right speed7. she doesn`t maintain eye contact with the audience8. she doesn`t appear confident and positive9. the visual aids aren`t clear and helpful10. she doesn`t use the equipment professionallyUnit 7Part I Listening and SpeakingTask 1120CM 130CM43KG 54KG 6KM/H1.smaller2.people-friendly3.arm movement4.heavier5.its controller6.at will7.total control8.turnTask 2Small and elegantEasy to set up: all you need is a touch-tone phone ;as easy to use as making a normal telephone callFull-color motion video; adjustable picture setting; good audio quality; preview mode; privacy modeOn a special offerPart II Viewing and SpeakingTask 11.Price2.discount3.after-sales service 3.money-back guarantee4.delivery5.warrantyTask 21.$22002.three years3.224.205.free for three years,$150/year after three years6.within three weeks7.within 24 hoursUnit 8Part I Listening and SpeakingTask 11.remained flat2.went up3.rose reached a peak4.up down dropped Task 2The growth trend more than 37% the persistent high price RMB48 million accounted for 40.6% domestic routes RMB16869 million Part III Viewing and SpeakingVideo 1Task1.increased significantly2.opened3.dropped by 50%4.continues to rise5.grows fast6.developedVideo 2Task 1A B D F GTask 21.annual turnover2.profit3.total output of washing machines4.market share of refrigerators。

新视野商务英语视听说(第二版)上Unit1答案

Part 5
Follow-up Practice 1. 1)2 experience 2)4 investment 3)6 position 4)5 accounting 5)3 leave 6)1 challenging 2.The correct order is: hfgdaceb
新视野商务英语视听说（第二版）上
答案 Unit 1 Job Interviews
Part 1 & Parቤተ መጻሕፍቲ ባይዱ 2 Task 1
Part 1 Warm-Up 1.Tick No.1 2.Tick No.2 3.Tick No.1 4.Tick No.2 5.Tick No.2
Part 2 Listening Practice Task 1 1)interested 2)impressive growth 3)major 4)past experience 5)Peking University 6)marketing 7)chief responsibility 8)trade conferences 9)exhibitions
Part 4 Video 1
Viewing 2. Reasons for joining the company: It is one of the leading international consultant corporations
which come to China after China entered WTO. Working in this company would give him the best chance to use what he has learned at university. Relevant work experience: He worked on a factory restoration in Nanjing. Questions: Are there any chances for a Chinese employee to be transferred to head office in New York or other branch offices around the world? Result of the interview: Chen Bo will be notified of the final decision by Friday.

商务英语视听说PPT-Unit One-Job Interviews

1. □ knock on the door and enter the room politely □ just rush in
2. □Take a seat without being invited □ sit down quietly
3. □ look at the interviewer. Make eye contact. □ look sideways if you are nervous
Dalian University of Foreign Languages
Video 2
Work in pairs. Mark up a dialogue according to the following situation.
You , a graduating student from Guangdong University of Foreign Studies, is applying for a position of English secretary in a company. Your interviewer, Mr. Luo is interviewing you.
4. □ stretch your legs to relax yourself □ sit properly
5. □ pretend to know what you actually don’t □ talk frankly and wisely
Dalian University of Foreign Languages
Listening Practice
1. Listen to the dialogue between the interviewer and interviewee and check your answers.

新视野商务英语视听说上课件U1

Script
Script
2. Work in pairs. In your opinion, what questions raised by the candidate, Karen Yang, seemed to be inappropriate? Write them down and state your reasons. Then compare your answers with your partner’s. The first one has been done for you.
I: As a major in international finance, what do you think you can do in consultancy?
C: Well, I know how to tackle problems. For example, I know I must first analyse the problem and work out its major cause. Then I will be able to search for ways to solve it from the available data.
c
a
c
Script
Pre-viewing
Viewing
1. Watch the video and try to fill in the following blanks. (I stands for Interviewer, and C for Candidate.)
yourself
international finance
I: Sometimes data is not enough. Have you got any relevant experience in this field?

体验商务英语视听说unit1

Phrasal verbs:
1. get through 2. put through 3. cut off 4. hang up 5. hold on
a. to connect b. to be connected c. to disconnect d. to wait e. to put down the receiver
Message 2
From: Alyson in Head Office Time: 10am Call about: 1) _R_e_p__o_r_t_w__ri_t_in_g_______
Five sections are indispensible The financial 2) _s_u_m__m__a_r_y_______ should cover revenue, 3) _n__e_t_i_n_c_o_m__e____ and earnings per share data. The letters to shareholders: 4) _C_E_O__’_s_f_o_r_m__a_l_s_t_a_t_e_m__e_n_t______ will be sent by email. The report needs 5) ___r_e_v_ie__w_i_n_g_______ by attorneys and accountants.
6. Extra activities
１．Classroom attendance, Classroom performance, etc .１０％。
２．Listening assignment 15％３．Oral assignment 15% ４．Final exam，60％
money
?

体验商务英语视听说Unit 1 First impressions

Unit 1
First Impressions
Viewing, Listening & Speaking 2
Dictation 10
Telephone Impressions: 1 ♫ Listen to the five phone conversations. Choose an adjective from the box to describe the male speaker in each call. p115
Telephone Impressions (Transcript) : Call 5
Effective Telephoning 1 (Transcript)
Effective Telephoning 2 (Transcript)
Homework
1. Complete the rest of the exercises in Unit 1 and Extra Activity 1. 2. Preview Unit 2.
2 If you answer the telephone in Call 1 What would you say?
3 ♫ Listen to Call 2 again and complete the sentences with the words below. p116
guaranteed break schemes fiscal
√
√
Telephone Impressions (Transcript): Call 1
Telephone Impressions (Transcript): Call 2
Telephone Impressions (Transcript): Call 3

商务英语视听说Unit one文本

Scripts Unit 1Part II Listening and SpeakingTask 1 FAQs in job interviewComments on the three questions:Point for Q 1: Tell me something about yourself.Sample answers:Q1.I am graduating in June from ABC University and my major is hotel management. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to finish different projects with my teammates. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful hotelier（旅馆经理）. During my internship at the Grand Hyatt(君悦酒店), I worked as a receptionist. My duties included offering friendly and efficient check-in and check-out service to guests, answering phone calls, taking and passing on massages to guests. I find that if I can make the guests happy, I will be very happy, too.Q2.I received honors in several school-wide English and computer contests. I enjoy working with people from different backgrounds. I am good at communicating, organizing and coordinating. If something blocks my path, I will look for a solution. I never give up easily.Sometimes I receive comments that I need to improve in the area of filing(文件归档). I am now trying to improve by learning from others.Q3.Interest and career development are two of my criteria in the choosing a job. Interest is the best motivation. I love the hotel business, so I will definitely devote myself to it. Moreover, high job satisfaction can be attained when the job is what I am interested in.Career development is very important for me when choosing a job. From what I know, Shangri-La provides equal career advancement for all staff. The job rotation(轮换)plan and individually tailored(定做的)training program are really exciting and helpful for young people like me.Task 2 Inappropriate questions in job interviewScript:M: Come in, please.W: Good morning, sir. I’m Karen Yang.M: Good morning, Miss Yang. I’m Kevin Carter, the Administration Manager. Take a seat, please.W: Oh, is that your wife, Mr. Carter? She is so beautiful.M: Thank you. Ah… Miss Yang, I’ve gone through your resume. I’d like to ask you some questions now, if you don’t mind.W: Of course not. Please go ahead.M: Well, can you tell me why you would like to work as a medical representative with us?W: I really like this kind of work, and having been a doctor for three years, I want to apply for this position for a change.M: Don’t you think it’s a pity for you to leave your present job?W: To some extent, it is. I have learned a lot in the hospital. But I would like to try a different kind of life. By the way, could you tell me how much the new job pays? M: Sure. There is a five-month probationary period(试用期) and you can only get RMB2,000 for each month. After that, we’ll determine your salary according to your performance.W: Oh, I see. Then, what about the paid holidays, insurance, and things like that? M: Every employee in our company enjoys life insurance(人寿保险) and unemployment insurance. In addition, they enjoy two-week paid holidays.W: That sounds fine. How much time will it take for me to be promoted here?M: I’m not sure. It depends on your ability and performance. Maybe we’ll send you to one of our branches, if you like.W: No problem. I hate staying at one place all the time. But in which cities do you have your branches? And, where is your company based (把总部设在…)?M: Our company is based in New York, with branches in many cities, such as Philadelphia, Beijing and London.…Key:Is that your wife, Mr. Carter? She is so beautiful.Avoid asking interviewer personal questions or making personal comments.Could you tell me how much the new job pays?The interviewer might infer from these questions that you are only interested in your own needs and not those of their company. Wait until the employer raises these subjects to discuss them.What about the paid holidays, insurance, and things like that?How much time will it take for me to be promoted here?But in which cities do you have your branches? And where is your company based?It is also unwise to ask about things you should have already known. You are only telling the interviewer that you haven't done your homework.Part IV Viewing and SpeakingVideo 1 Applying for the position of financial consultantScript:Chen: Good morning, Ms Mandel.Ms. Mandel: Good morning, sit down, please.Chen: Thank you!Ms. Mandel: You are Chen Bo, aren’t you? I’m Cathy Mandel, Director of the HR Department.Chen: Yes, I’m Chen Bo. Nice to meet you, Ms. Mandel.Ms. Mandel: Nice to meet you, too. I’ve gone through your resume and would like to know more about you.Chen: Thank you for your interest in me.Ms. Mandel: To start with, would you like to tell me a bit about yourself?Chen: Sure. I’m a senior student at Guangdong University of Finance. I expect to graduate this summer. My major is international finance.Ms. Mandel: So why did you choose our company?Chen: As far as I know, your company is one of several leading international consultant corporations(咨询公司) which came to China after China entered WTO.I think working here would give me the best chance to use what I’ve learned at university.Ms. Mandel: As a major in international finance, what do you think you can do in consultancy?Chen: Well, I know how to tackle problems. For example, I know I must first analyze the problem and work out the major cause. Then I will be able to search for ways to solve it from available data.Ms. Mandel: Sometimes data is not enough. Have you got any relevant experience in this field?Chen: Last year, during the probationary period, I was involved in the restoration of a factory in Nanjing, I really learned a lot from the experience, especially how to access评估people’s strengths and abilities.Ms. Mandel: Can you cope with hard work under pressure and in a tough environment?Chen: No problem, I don’t care about pressure or the environment as long as I enjoy the work.Ms. Mandel: Good. Now, do you have any questions to ask?Chen: Yes, I’ve got one. Are there any opportunities for Chinese employees to be transferred to the head office in New York or other branch offices around the world? Ms. Mandel: Um, probably. I think you are likely to be sent to work in an overseas branch to get experience later on once you’ve proved your worth.Chen: Oh, great. If I’m accepted, I will do my best for the company.Ms. Mandel: I wish you luck! We’ll notify you of our final decision by Friday. Chen: Thank you! Ms. Mandel. Good-bye.Ms. Mandel: Goodbye.Key:Reasons for joining the companyIt is one of the leading international consultant corporations which came to China after China entered WTO.Working in this company would give him the best chance to use what he has learned at university.Relevant work experienceHe was involved in a factory restoration in Nanjing.QuestionsAre there any opportunities for Chinese employees to be transferred to the headoffice in New York or other branch offices around the world?Result of the interviewChen Bo will be notified of the final decision by Friday.Video 2 Applying for the position of Sales ManagerScript:Wang: May I come in?Mr. White: Yes, please do.Wang: Good morning, sir. My name is Merry Wang. I’ve come for an interview, as requested.Mr. White: Nice to meet you, Miss Wang. I am Harry White, Director of the HR Department. I was expecting you. Please, take a seat.Wang: Thank you.Mr. White: Well, Miss Wang, you are applying for the position of Sales Manager, right? How did you know about our company?Wang: I got to know the name of P&G from such famous brands as Rejoice 2&1, Head & Shoulders and Pantene. Also in the summer of 1997 and 1998, I worked as a sales girl for P&G in Guangzhou.Mr. White: Really? That’s good. Then yo u must know something about our company? Wang: Yes, a little. P&G is a famous company. Your cosmetics and skincare products are very popular with women all over the world.Mr. White: T hat’s right. Miss Wang, can you tell me which university you attended? Wang: Sun Yat-sen.Mr. White: And what degree have you got?Wang: I have a bachelor’s degree in business administration.Mr. White: How is your English? You know, some staff members in our company are Americans, so conversational English is very important.Wang: I passed TEM 8 at college, and I am good at oral English. I think I can communicate with Americans quite well.Mr. White: Good. I know you are now with United Butter. What is your chief responsibility there?Wang: I’ve worked there for five years, ever since I graduated from college. Two years ago, I was appointed Brand Manager—responsible for the Panda line of biscuits.Mr. White: Why do you want to change your job?Wang: I want to change my work environment, seek new challenges and broaden my exper ience. That’s why I want to move into sales.Mr. White: What do you think is the most important qualification for a salesperson? Wang: I think it’s self-confidence and quality products.Mr. White: I agree with you. What salary would you expect to get here?Wang: Well, I would leave it to you to decide after you consider my abilities. My current annual income at United Butter is 150 thousand. But, er, … could you tell me a little more about what the job entails?Mr. White: You would be in charge of all the sales activities, for all P&G hairproducts in northeast China. This would involve market analysis, client service and development, sales promotion, and regular customer satisfaction surveys. You’d report directly to the Regional Sales Director. Do you have any other questions? Wang: Yes, only one. When can I get your decision?Mr. White: I need to discuss with other board members. We’ll notify you of our decision as soon as possible. But … to be honest, you seem to be a good candidate with the right kind of experience and personality. You’re high on my list.Wang: That’s good! Thank you, Mr. White. I look forward to hearing from you. Goodbye.Mr. White: Goodbye.Key:o 1. F T F F To 2. 1) Sales Manager2) Five3) Brand Manager4) biscuits5) Business Administration6) oral English。

新视野商务英语视听说unit1

UNIT1 A FACTARY TOURConprehensive 全面的production process 生产过程Manufacturer=producter=maker 生产商→supplier 供应商→buyer →customersCreameries 乳制品=dairy products 乳制品production facilities生产设备dairy 乳品店dailyfolks=people folks of all ages 不同年龄段的人们plant工厂fruits of our labour 劳动成果for yourself亲自historic photos历史照片weekdays工作日（周一至周五）treat款待对待bother打扰overall impression总印象market share 市场份额plants车间square平方英尺floor area室内面积good stock levels 库存充足带某人参观某地1.showing sb around sp2.guide sb through sp3.take sb around spwarehouse仓库machine shop 机械车间It covers an area of 75,000 square metres.它占地75000平方米Merging合并operating运营I’m all set 我已经准备好了Assembly line装配车间gloves手套helmet头盔Manually手工的half-automated半自动化fully automated全自动化reject不合格的产品percentage of rejects次品率control the quality products控制产品质量core核心affiliated附属的meeting汇合处soybean大豆conversion转化footage电影胶片triumph成功virtual虚拟的lean(行业，公司)高校精干的elevated walkway高架行人道。

01 Getting Started商务英语视听说教程1

kissing on the cheek 5. ________________
PART 1 GETTING STARTED Pair Work | Background Information | Listening Strategy
Unit 1 Pleased to Meet You
BACKGROUND INFORMATION
A. Pre-reading Questions 1. What is the proper way to make introductions in social and business situations? 2. Should we use a kiss or a hug in both social and business situations when greeting someone? 3. What is the standard greeting in a business setting?
PART 1 GETTING STARTED Pair Work | Background Information | Listening Strategy
Unit 1 Pleased to Meet You
PAIR WORK
Reference words: bow, hug, kiss on the cheek, give a high five, shake hands
Cheek kissing as a form of greeting is very common in Southern, Central and Eastern Europe, the Mediterranean, the Middle East, the Horn of Africa and Latin America. But it is not as common in Canada and the United States, nor in Asia and Northern Europe.

03 Listening and Speaking商务英语视听说教程1

F 5. Mr. Taylor sometimes suffers from jet lag.
Mr. Taylor usually has no jet lag.
PART 3 LISTENING AND SPEAKING Activity 1 | Activity 2 | Activity 3 | Activity 4
PART 3 LISTENING AND SPEAKING Activity 1 | Activity 2 | Activity 3 | Activity 4
Unit 1 Pleased to Meet You
ACTIVITY 2
C. Group Work Make a self-introduction in groups of four. Then give a selfintroduction in class.
Unit 1 Pleased to Meet You
PART 3 LISTENING AND SPEAKING Activity 1 | Activity 2 | Activity 3 | Activity 4
Unit 1 Pleased to Meet You
ACTIVITY 1
T 4. Mr. Taylor is not tired because he had a good sleep on the plane.
Unit 1 Pleased to Meet You
ACTIVITY 1
C. Pair Work Work with a partner and do the following two tasks.
Task 1: Ask and answer questions about the people in the table.