体验商务英语第二版PPTUnitOrganization
体验商务英语(第二版)课件第1册Unit 4
from Gate 38
8 The plane arrives at 12:10
B Work in pairs. Ask each other information about some business travelers’ flight details.
Student A: Look at page 35 Student B: Turn to page 142
you make next Wednesday?
4
Paolo Of course. I can pick you up from the
station if you like.
9
Judith 10 o’clock’s fine. Oh, and can I bring my
colleague, Sabrina? You met her at the
2 Will you be happy if you are asked to go on a business trip for the company? Why/why not?
3 Will you pay attention to the following when choosing a hotel for your business trip? Why?
1
Judith Oh, Hello, Paolo. This is Judith Preiss here. 2
Paolo I’m sorry, Judith. I can’t. But I can make
Thursday or Friday.
5
Judith Paolo, I’m calling about that meeting. Can
体验商务英语(第二版)课件第2册案例Dear Sirs or Madams
Dear Sirs or Madams:I am writing to invite you to attend this year’s conference, which will be held in Prague, Czech Republic, 21 – 24 November, 2008. The chief executive and the senior managers from the head office and the overseas sales managers will attend the conference. The purpose of the conference is, first of all, to enable the managers to know each other better. In addition, we would like to take this opportunity to thank you for your hard work. Most important of all, however, we will at the conference discuss how we can improve our products and services in the future.The venue we have chosen for this year’s conference is Hotel Moda. It is a 4-star hotel located about half an hour by underground to the city center. The hotel facilities are excellent with spacious bedrooms, a large swimming pool, sauna and Jacuzzi. Moreover, during the conference, we will arrange various activities for the participants, such as guided city tours, cultural tours, sightseeing and opera. I hope you will all be able to enjoy yourselves during the conference.The conference will commence on Saturday morning, 22 November. All the participants are required to arrive by Friday evening, 21 November, and leave by noon of Monday, 24 November. I sincerely wish that you can all attend this year’s conference and I look forward to meeting you in Prague.Sincerely yours,(226 words)。
体验商务英语第2课U2课件
Reading Describing your routine
D Decide whether these statements are true or false.
Many people think Ghosn is Japanese. False Ghosn speaks three foreign languages. False He lives in Europe. True He often travels between Europe and Asia. True He meets international customers at weekends. False 6 He has four children. True 1 2 3 4 5
security opportunities boss facilities promotion
helpful
company mobile
holidays
phone facilities
parking
car
sports
hours
Starting up
C Match some word partnerships from Exercise B to their meanings 1 to 6. 1 a lot of money high salary long holiday helpful colleagues travel opportunities
work (work) (work) for a shipping company
6 you can change the times when you start and finish work flexible hours
体验商务英语综合教程1第二版_unit4
体验商务英语综合教程1第二版_unit4体验商务英语综合教程1第二版_unit4Business EnglishUnit 4TravelMARKET LEADERa new language course for tomorrow’s leaders体验商务英语综合教程1第二版_unit4Business EnglishoverviewLanguage Focus can/can’t there is/ there areVocabulary: Travel detailsReading: Business hotelCase Study Pacific HotelSkills Making bookings and checking arrangementListening Listening for information体验商务英语综合教程1第二版_unit4Business EnglishWarm upDiscussion:Do you like travelling? How often do you travel? Where andwhen did you travel last time? Which countries or cities would you like to travel to the most? How do you usually travel (by plane, by car, etc alone or with other people)? What do you like or dislike about travelling?What objects do you always take with when you are on travelling?体验商务英语综合教程1第二版_unit4Business EnglishThe ten most popular tourism countries7. 5. India America 9. Canada1. Australia3. Thailand10. England 6. France 8. Spain 4. New Zealand 2. Italy体验商务英语综合教程1第二版_unit4Business EnglishStarting upWhen you travel, which of the following do you like or not like? Make sentences as in the examples.I love meeting new people. I like eating new food. I don’t mind packing.I don’t like flying. I hate checking in.Checking in waiting for luggage Going through securitychecks Speaking a foreign language Packing suitcaseBeing away from home Travelling the airport/station Meeting new people Flying Eating new food体验商务英语综合教程1第二版_unit4Business EnglishListening 4.1Where can travelers hear or say these things?a) In a taxid) At a hotelb) at an airporte) on a planec) at a railway station体验商务英语综合教程1第二版_unit4Business EnglishvocabularySay these flight details. Then listen and check.1. 2. 3. 4.Flight BA 427 Flight LH 265 Flight UA 491 The plane leaves from gate 38.5. You fly from terminal 3.6. The 4.40 flight to Frankfurt is now boarding.7. You are in row 35, seat E.8. The plane arrives at 12.10.体验商务英语综合教程1第二版_unit4Business Englishmatch the verbs with the correct phrases.1. buy a) securityMatch the adjectives with their opposites2. confirm3. collect4. go through5. queue6. watchb) a ticketc) at the check-in d) their flight e) their luggage f)a hotel room7. take8. book 9. do 10. check ing) some shoppingh) at the hotel i) an in-flight movie j) a bus or taxi体验商务英语综合教程1第二版_unit4Business EnglishTaskComplete the sentences below. Use the nouns from the box.Bill reservation booking receipt center fax call luggage flight seatAt the ticket office booking 1 I need to change my ................ flight 2 Is there a direct ...............? At the check-in desk luggage 3 Can I take this as hand 。
体验商务英语综合教程1第二版unit.ppt
Finance/Accounts
They have forgot to send a price list with this catalogue.
The photocopier has broken down again.
We’ve ordered 100 disks. There are only 50 here.
work problems money problems
communication problems
math problems
family/relationship problems
health problems
everyday problems political problems
environmental problems
Speaking
Have you had communication problems at work? What happened?
What was the last problem you had? How did you solve
It?
Business English
What is the most serious problem you have had to solve
in your life?
Describe a minor problem and how
you solved it.
How do you solve your communication problems?
Listen to five telephone calls. Identify the product and the problem.
体验商务英语(第二版)课件第1册Unit 3
problems
replies.
Reply 1
How do the junior employees work in the company?
They have to work a lot of overtime for free.
How many hours do they have to work every day? 12 (60 ÷5)
3 Unit Problems
Other people bring me problems, but he brings me solutions.
Quotations about problems
“Problems are to the mind what exercise is to the muscles, they toughen and make strong.” “Our problems are man-made, therefore they may be solved by man. No problem of human destiny is beyond human beings.” “Problems do not go away. They must be worked through or else they remain, forever a barrier to the growth and development of the spirit.” “To live is to have problems and to solve problems is to grow intellectually.”
problems 1 hours that you work after your normal working hours (reply 1) overtime 2 using more of something than you need to (reply 2) waste 3 to keep someone or something safe (reply 2) protect 4 afraid; unhappy about something (reply 3) worried 5 a feeling of interest or enthusiasm for doing something (reply 3) motivation 6 people you work with (reply 4) colleagues 7 when you move to a higher level in a company (reply 4) promotion
体验商务英语(第二版)课件第1册Unit 1
Canada Australiae Portugal Myanmar Vietnam Lebanon
Hello. My name’s Helen. I’m from Hong Kong. Hello. My name’s Alice. I’m from Macao. Nice to meet you, Helen. Nice to meet you, Alice. How are you doing here? Oh, everything is fine with me. Thank you. How about you? I’m fine, too. Thanks.
Starting up
Business card
Introductions It’s a common business practice to
exchange business cards with people we meet. It is even considered rude by many when a card is not offered. The business card is a great way for people to remember you as well as to have contact information especially telephone number and e-mail. On a business card you should include your full name, complete address, affiliation, telephone, fax and e-mail information. Some people also include some information about themselves such as a professional designation or education background. Finally, a corporate logo or symbol can add some color to a card.
体验商务英语综合教程1第二版 unit1(ppt课件)
Listening Talking about yourself
学习交流课件
2
Business English
Quotations:
“Humans are social animals. To find an individual choosing to live alone in the world is so rare as to confirm that human beings need to live amongst each other and group together.”
BALTPROF Consulting Group
Nikolai Ivanov Accountant
Company’s name Name of the person Job title Address
“Networking begins with introducing yourselves.”
“You never have a second chance to make a good first
impression.” Why?
学习交流课件
3
Business English
Reading aloud practice
when making business introductions in English-speaking Western
countries:
1. Introduce businesspeople in order of professional rank – the
person of highest authority is introduced to others in the group ioductions
Unit-2-Selling-online 体验商务英语综合教程2(课堂PPT)
Vocabulary B Make phrases that match definitions 1 – 7.
Shopping Online
credit card
guarantee
cooling off
stock
money back
period
method of
credit
interest-free
Know what it will cost. Check out websites that offer price comparisons and then, compare “apples to apples.” Factor shipping and handling — along with your needs and budget — into the total cost of the order. Do not send cash under any circumstances.
Vocabulary A Choose the correct word to complete each sentence.
Shopping
Online 1. We offer a ___d_is_c_o_u_n_t___ to customers who buy in bulk. 2. We ask customers who are not fully satisfied to _r_e_t_u_rn__ 3. goods within seven days. 4. 3. In order to get a fulrle_fu__n_d____, customers must send 5. back goods in the original packaging. 6. 4. Goods will bdes_p_a_t_c_h_e_d___ within 24 hours of your order. 7. 5. Goods are kept in ouwra_r_e_h_o_u_s_e___ until ready for deliver 8. 6. Products and services offered at a large discount are 9. generally a(n)b_a_rg_a_i_n_____.
体验商务英语综合教程第二版_unit
June May
April January October March Spring March April May
August December February September November July Summer Autumn September October November Winter December January February
Task
Answer these questions.
1Why do some people call Ghosn ‘7/11’?
2Why is Ghosn’s schedule busy?
Business English
Task
Mark each statement true or false.
true
true
5. He meets international customers at weekends. false
6. He has four children. true
Business English
Task
Match the words in each box to make word partnerships.
Business English
Unit 2
Work and Leisure
MARKET LEADER
a new language course for tomorrow’s leaders
What is your attitude about work?
Do you live to work or work to live?
体验商务英语(第二版)课件第2册案例Dear Ms
Dear Ms. WangI am writing to thank you for your kind and efficient assistance to make our conference so successful. All our participants said that your staff were friendly and helpful. The conference rooms were well-equipped and everything worked perfectly throughout the conference.In addition, I would like to send my special thanks to the staff in your restaurants: the food was excellent and was served quickly, which was extremely important at lunchtime as we only had a 45-minute break.Thank you again for all your help. We will certainly use the Plaza for a similar conference that we are organizing in two years’ time.Yours sincerely(103 words)Dear Mr. RobinsonI am writing to complain about the facilities and the service during our recent conference at your hotel. We organized a successful conference at the Plaza two years ago, but this time we were very disappointed.The most serious problem was the interpreters from the agency recommended by your hotel. They did not speak the languages fluently and this led to misunderstandings between the participants and caused a lot of bad feelings.Considering the inconvenience we experienced at your hotel, I suggest a 20 percent reduction in the bill for the conference.I am looking forward to receiving your prompt reply.Yours sincerely(101 words)。
体验商务英语3第二版Unit3Organization学习资料
6 The Board of Directors have fixed the Annual General Meeting for Tuesday the second. head office
体验商务英语3第二版PPTUnit3Organization
they do 1 d) set up standards of achievements 3
A Read paragraph 1 of the article and answer these questions.
1 Where is SOL located?
It is in Helsinki, Finland. 2 What is unusual about the company?
You feels like you’ve entered a playground; the office explodes with color, creativity and chaos; people are walking round talking on yellow mobile (portable) phones.
caring a) decentralized b) democratic a) hierarchical b) market-driven a) progressive a)
SOL Cleaning Services provides services throughout Finland and in Estonia, Latvia and Russia. We offer our clients a centralized package comprising most services related to business and public premises. Cleaning services is the basis of our service contract, but it can easily be linked to other services. These include facility services (including reception, mail and messenger services) as well as security services, meeting and conference services, the maintenance of vending machines, replacement of carpets, washroom hygiene services, green area services and versatile local laundry services for companies and their employees. Our clients comprise companies and institutions from all business and public sectors: the food and pharmaceutical industries, hospitals, the retail sector, energy industry, schools, hotel and catering business, the metal industry and transportation.
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Vocabulary Match the words to the pictures. Company
structure
subsidiary
call center
warehouse
outlets
factory/plant
head office distribution center service center
1 Stock levels have been low for two weeks now. - warehouse
2 Can you e-mail these sales figures through to head office as soon as possible? branch/outlet
head office company car graduation ceremony 3 phrases with of
Director of Communications sales of last month 4 compound nouns forming one word
boardroom businessman notebook airshow
A People set their own targets 4
B Hard work has to be fun 2
C Loose organizations need tight systems 5
D Great service requires cutting-edge technology 6 E There are no low-skill jobs 3
Reading
A successful organization
A Read paragraph 1 of the article and answer these questions.
1 Where is SOL located?
It is in Helsinki, Finland.
2 What is unusual about the company? You feels like you’ve entered a playground; the office explodes with color, creativity and chaos; people are walking round talking on yellow mobile (portable) phones.
important. true 6 SOL thinks measuring performance restricts
freedom. false 7 Every month Liisa Joronen measures each
team’s performance. false 8 All the information is stored in filing cabinets. false
Vocabulary Listen to the comments from different places in the Company organization and write them down. Then match them structure to the places in Ex A.
Reading SOL Cleaning Services provides services throughout A successful Finland and in Estonia, Latvia and Russia. We offer our organization clients a centralized package comprising most
Starting up How important are the following in showing a
person’s status in an organization? Give each one a score from 1 (not important) to 5 (very important).
services related to business and public premises. Cleaning services is the basis of our service contract, but it can easily be linked to other services. These include facility services (including reception, mail and messenger services) as well as security services, meeting and conference services, the maintenance of vending machines, replacement of carpets, washroom hygiene services, green area services and versatile local laundry services for companies and their employees. Our clients comprise companies and institutions from all business and public sectors: the food and pharmaceutical industries, hospitals, the retail sector, energy industry, schools, hotel and catering business, the metal industry and transportation.
3 What does SOL do? It’s a cleaning company.
Reading B Read the article and match the headings below to
A successful
paragraphs 2, 3, 4, 5 and 6.
organization
8 All our engineers are out working on repairs at the moment. service center
Vocabulary
Company structure
Which of the words below can describe:
a) good qualities of an organization? b) bad qualities of an organization?
bureaucratic b) centralized a) or b) conservative b) dynamic a) impersonal b) professional a)
caring a) decentralized b) democratic a) hierarchical b) market-driven a) progressive a)
3 establish performance benchmarks
4 rates the team’s performance
a) assesses how the group have done 4 b) extremely interested in judging achievements 2 c) interested in people being responsible for what
2 Which people in your organization have their own office? Do they have their own office because of a) seniority; b) a need for confidentiality; c) the type of work they do?
3 Unit
Organization
‘How many people work in your office? About half.’
Starting up 1 Would you like to work in the building in the photo below? Explain why or why not.
about their job. true 3 At the end of the training course there is an exam. true 4 The training course takes 28 months to complete. true 5 At SOL giving responsibility to employees is
3 Hold on a minute, please, I’ll transfer you to a supervisor. call center
4 We need to deliver this consignment on Friday.distribution center
5 The production line is operating at full capacity. factory
• a reserved parking space • having a secretary • an office with a window • taking holidays when you like • a uniform • the size of your desk • a personal business card • more than one seat in your office • your own office • flying business class • a company car • a company credit card • your name on your door • having fixed working hours