丽星邮轮面试专业问题.docx

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海洋乘务面试英语题及专业介绍

1．Would you like to introduce yourself ?2．How many brothers and sisters do you have ?3．What are you good at ?擅长什么？4．How do you get to yuncheng?5．Tell me about yourself6．What did you in charge of in your class ?在班级担任什么职务？7．Do you have any awards in your sinior or junior high school ?8．What’s your opioion about your college entrance examination ?9．Whether your parents agree with your choice of this major or not ? 10．What’ your talent ?11．Do you think what kind of abilities you must have if you choose the ocean hostess as your major ?12．Do you think this major will be proper to you? And why?13．What are you intend to do in your college life?14．How many cities do you know?15．Which one will you choose among yourselves if I give you a chance to choose the most appropriate one for this major?16．How do think your helth condition?17．Are you dazzling if you ride a bus or or train?18．Are compassionate for the service industry?19．If you get homesick after you study far away, what are you going to do? 20．what colour of each cercle of Olympic blem?海洋乘务面试英语诵读（二选一）：1．A mother’s tear“What are you crying?” he asked his Mom. “Because I’m a mother” shetold him. “I don’t understand”, he said. His mom just hugged him to herand said, “you never will”.Later the little boy asked his father why mother seemed to cry for noreason. “All mother crys for no reason,” was all his dad could say.The little boy grew up and become a man, still wondering why mother cry.One night, he had a dream, in his dream, he called God on the telephone. When God came to the telephone the man asked, “God, why do mothers cry so easily?” God answered him “my son, you see, when I made mothers, I knew they had to be special, I made their shoulders…….2．When Y ou Are OldWhen you are old and gray and full of sleepand nodding by the fire,take down this lookAnd slowly read,and dream of the soft lookY our eyes had once,and of their shadows deepHow many loved your moments of glad graceAnd loved your beauty with love false or trueBut one man loved the pilgrim soul in youAnd loved the sorrows of your changing faceAnd bending down beside the glowing bars海洋乘务专业，圆你环游世界的梦想随着豪华邮轮旅游业的蓬勃发展，作为新生的专业——邮轮海洋乘务专业越来越受到广泛的关注.此专业主要为豪华邮轮培养海上乘务的专业人员，工作性质和空中乘务相近.豪华邮轮客轮均按的五星级酒店标准设计，配备各式大型餐厅、酒吧、商场、影院等豪华设施，集餐饮、美食、文化、休闲、娱乐、旅游为一体，每艘船配备来自世界各地的员工800-2500名，随着中国旅游业的迅猛发展，和中国游客的剧增，邮轮对中国籍员工的需求逐年增加。

Interview Questions of Star Cruises

Interview Questions of Star Cruises考官您好，我叫，我已经准备好了，请开始Dear sir, My name is *** I'm ready. Please start the interview.(等待考官发问Waiting......)1 请简单做一下自我介绍Please introduce yourself.我叫张三，来自湖北，毕业于湖北工业学院，今年22岁，我身高180，体重75公斤，单身。

My name is ***, I come from *** province. I graduated from *** college/university. I'm 22 years old now, 180 centimeters tall, 75 kilograms weight. I'm single.2 请介绍一下你的家庭情况Please say something about your family.我家三口人，我父亲，母亲，还有我I have only my father and mother in my family. I 'm the only child.3 你了解丽星邮轮公司吗Do you know anything about Star cruises?是的，我从网络上看到了，知道丽星公司是世界上第三大邮轮公司，拥有28艘邮轮。

Yes, I've seen some information through internet. I knew Star Cruises is the world's 3rd largest Cruise ship company, It has 28 cruise ships altogether.4 你想申请什么职位What kind of position are you looking for?我计划申请荷官（服务员）职位I'm thinking about the dealer(waiter/waitress) position.5 你知道这个职位的薪水是多少吗？Do you know the salary of this position?是的，我知道，大约在300美金左右Yes, I know that. It's about 400 US dollars.6 你有工作经验吗Do you have any working experience?是的，我在上学期间利用业余时间兼职在湖北大酒店做过相关的工作，大约是半年Yes, I took a part time position when I was in college/university. I was doing the *** job, It's about half a year.7 丽星的工作非常的辛苦，你能接受吗Working in Star cruises is really hard, can you accept that?是的，我作为年轻人，不怕吃苦，我会珍惜丽星邮轮公司给我的这个机会，锻炼自己Yes, I can. I'm still young, I think it's very good to have an opportunity like this. I do hope you can give me this job. I promise I will work hard and satisfy you.8 你为什么想到邮轮工作Why do you want to work on ship?首先我喜欢旅游，希望结交世界各地的朋友，了解不同国家的文化，同时也学习英语，赚钱养家First, I love traveling, I hope to see people from all over the world, to know the cultures and learn English at the same time. Also, the salary is good, I can save some money.9 你会不会晕船Do you have nausea on ship?不会No, I won't.10 你是否有手汗（荷官问题）Are your hands sweat?不，我没有No, they aren't.最后谢谢考官At last, say thanks to the interviewer.Other Questions:1 你父母都是做什么工作的。

邮轮面试知识大全

邮轮面试知识大全1. 邮轮行业概述邮轮是指以邮船或客轮为载体，以旅游为主要目的的船舶，提供各种娱乐、休闲和旅游活动。

随着人们生活水平的提高和旅游需求的增加，邮轮旅游业逐渐兴起，并成为一种独特的旅游方式。

邮轮行业的发展离不开船舶设计、船舶建造、船舶管理等相关知识。

在邮轮行业中，人员需具备相关的技能和知识，才能胜任各种职位。

2. 邮轮面试准备在参加邮轮公司的面试前，需要做好充分的准备。

以下是一些准备工作的建议：•了解邮轮行业：学习邮轮行业的发展历程、邮轮类型、邮轮公司等相关知识，了解行业的现状和未来发展趋势。

•明确职位要求：根据自己的兴趣和专业背景，选择适合自己的职位，并了解该职位的要求和岗位职责。

•准备简历：根据自己的教育背景、工作经历和技能，撰写一份简洁明了的简历，并突出自己的优势和特长。

•准备面试问题：预先思考可能被问到的面试问题，并准备相应的回答。

这样可以增加自信，并提前准备好口头表达能力。

3. 邮轮面试常见问题在面试过程中，邮轮公司通常会问到一些常见的问题。

以下是一些可能被问到的问题及其参考答案：•为什么选择邮轮行业？可以回答自己对邮轮旅游行业的热爱和兴趣，以及对旅游行业的发展前景的看好。

•您认为自己适合什么样的职位？可以回答自己的优势、特长和适应能力，以及对该职位的理解和兴趣。

•您在船舶管理方面有何经验？可以回答自己在船舶管理方面的学习、实习或工作经历，以及相关的技能和知识。

•您具备哪些能够适应船上工作的素质？可以回答自己的团队合作能力、抗压能力、适应能力和沟通能力等。

•您在紧急情况下如何做出决策？可以回答自己的应急处理能力和决策能力，并举例说明自己在紧急情况下的表现。

4. 邮轮职位介绍邮轮公司拥有各种不同的职位，以满足船舶运营和旅客需求。

以下是一些常见的邮轮职位介绍：•船长：负责船舶的操作和安全管理，需要有丰富的航海经验和领导能力。

•餐饮部经理：负责船上餐厅和酒吧的运营管理，需要有餐饮行业的经验和管理能力。

邮轮乘务专业面试试题

邮轮乘务专业面试试题
1. 请介绍一下邮轮乘务工作的职责和要求。

2. 在邮轮上，你认为乘务人员最重要的技能是什么？为什么？
3. 请描述一次你在船上遇到的挑战以及你是如何应对的。

4. 在邮轮上，如何处理紧急情况，例如火灾或人员伤亡？
5. 乘务人员在日常工作中需要与哪些部门密切合作？请举例说
明合作的情况。

6. 你对客户服务有何理解？在邮轮上，如何提供出色的客户服务？
7. 如何处理客户投诉？请分享一次你成功解决客户投诉的经验。

8. 乘务人员在邮轮上需要具备哪些安全意识和操作规范？
9. 在邮轮上，你是如何保持团队合作和良好的工作氛围的？
10. 请描述一次你在船上为乘客提供特殊服务的经历。

回答这些试题时，你可以从实际经历、专业知识、团队合作、客户服务等方面进行回答，以展示你的能力和经验。

记得用清晰的语言、正确的标点符号和适当的举例来回答问题，以使回答更加全面和有说服力。

邮轮免税店面试问题

1、How long will u work for our company if wehire u如果我们雇佣了你，你打算为我们公司工作多久？我没有想离开原因，只要我有开展与学习时机并且这份工作是具有挑战性。

你了解我们公司吗？I have some information about ur company. Starboard cruise service is the largest duty-free shipboard concessionaire in the world. Your service is famous, and your customers are more than satisfied. And yet you still continue to strive to improve. I’m especially impressed by the way your company has expanded so fast. And your company must be one of the most prospective and successful company in the retail industry. And thus, I would like to join an excellent large company like urs. And I think I’m ready for it.我对你们公司有所了解。

你们公司是世界上最大邮轮免税店承包商。

你们效劳非常知名，你们顾客更满意你们效劳。

而且你们向来都在致力于提高效劳。

我对你们公司开展之快感到特殊印象深刻。

贵公司在零售业是最具有潜力与最成功公司。

因此，我愿意参加像你们这样优秀大公司。

我想我已经准备好了。

你为什么辞去先前工作？I just finished my fifth contract with the star cruises but I’m not willing to be back anymore. Because what they offering is not pretty well. And now I want to put my career back to retail business which I used to work for it. And you can see from my resume I have three years working experience on the retail industry, worked as shop assistant, in spite of I was leaven that type of position for quite a long time. I’m not worried about I couldn’t handle this job; just have a little worried about you won’t give me a chance to give it try.我刚刚完毕了我在丽星公司第四个合同，但是我不愿意再回去了。

邮轮公务员面试题目及答案

邮轮公务员面试题目及答案邮轮公务员作为一种特殊的职业，需要面向不同的旅客群体提供专业化的服务。

而在邮轮公务员的招聘过程中，面试是一个非常重要的环节。

在面试中，考官会提出一系列问题，用以考察应聘者的专业素养、应变能力和人际沟通能力等。

本文将为您介绍一些常见的邮轮公务员面试题目及参考答案，供应聘者参考。

题目一：请介绍一下邮轮公务员的工作职责。

答案：作为邮轮公务员，我们的工作职责主要包括以下几个方面：(1) 接待旅客并提供专业化的服务，包括向旅客介绍邮轮的设施、服务以及日常活动等；(2) 组织并参与港口岸上的导览活动，向旅客介绍当地的文化、风土人情等；(3) 协助旅客解决各种问题和困难，提供24小时贴心的服务；(4) 参与应急演习和安全事务，确保船上的旅客和船员的安全；(5) 协助船长和其他领导层完成各项工作。

题目二：请描述一下您在面对旅客投诉时的处理方式。

答案：当面对旅客投诉时，我会采取以下的处理方式：(1) 耐心倾听旅客的投诉内容，确保对其问题有一个准确的理解；(2) 充分理解旅客的情绪，并保持冷静和专业的态度；(3) 向旅客道歉，表达我们对其遭遇不愉快的歉意；(4) 与旅客积极沟通并寻找解决方案，充分考虑旅客的需求和合理的解决办法；(5) 尽快处理和解决旅客的问题，并跟进确认问题是否圆满解决。

题目三：请谈谈您认为成为一个优秀的邮轮公务员需要具备的素质和能力。

答案：我认为成为一个优秀的邮轮公务员需要具备以下素质和能力：(1) 出色的服务意识和沟通能力，能够与不同文化背景的旅客有效地沟通与协调；(2) 良好的团队合作精神，能够与船上的各个部门和团队进行紧密的协作；(3) 熟练的语言能力，能够流利地使用英语等国际通用语言，以便与旅客进行交流；(4) 良好的解决问题和应变能力，能够在紧急情况下冷静应对并找到合适的解决方案；(5) 具备一定的专业知识和技能，如急救技能、船舶常识等，以便处理各类突发事件。

题目四：请描述一下您的职业规划，以及为什么想成为一名邮轮公务员。

关于邮轮海乘人员相关问答

关于邮轮：海乘人员相关问答一、问题：什么是邮轮？答：邮轮原为运输货物或运载旅客的交通工具。

直至廿世纪初，一些邮轮开始为旅客提供有限的基本设施如客房及餐厅服务。

廿世纪中期是航空旅游的兴盛时期，为增加竞增力，邮轮公司遂兴起邮轮假期的概念。

低调而神秘的世界豪华邮轮在向我们走近，国际豪华邮轮首次停靠中国港口是在上世纪80年代，最近10年来，抵达中国港口的国际邮轮数量持续增加。

二、问题：什么叫邮轮海乘？答：海乘其实就是海上邮轮服务员，工作性质和空乘差不多。

但由于邮轮空间较大，属家庭式豪华旅游客轮，集餐饮美食、文化、休闲、娱乐、旅游为一体，因此服务的范围和岗位远远多于空乘。

包括各式餐厅、酒吧、客房、商场、前台、收银、人事及证件管理、儿童护理、安全员、保安、岸上导游等部门。

三、问题：对海乘员工的要求是什么？答：（1）高中以上毕业生。

（2）年龄在18-28之间，男女不限，身高：女1.60米，男1.70米。

五官端正，品行端庄，身体健康，身体无伤疤、无纹身，无心脏病、传染病、高血压和家族病史。

（3）掌握熟练的英语口语。

（4）掌握酒店工作相关的服务技能。

（5）掌握世界人文知识、旅游知识、海事知识等。

（6）具备国家海事局颁发的国际公约证书。

（7）无刑事犯罪记录。

四、问题：海乘人员的薪资待遇如何？答：（1）高工资、高福利：月薪工资6000-30000人民币不等（视岗位职务而定）。

（2）免费提供食宿。

（3）在船期间享有国际公约规定的工伤及医疗保险；（4）公司按照合同为员工进行社会统筹保险管理；（5）一年工作6-10个月，休假2个月。

五、问题：海乘人员在工作中获得的小费要上缴吗？答：不上缴。

国外游客有付小费的习惯，并且在游客上船前，旅游部门已经提醒游客接受服务要付小费。

六、问题：海乘员工在邮轮上能获得哪些免费待遇？答：（1）免费自助餐（2）免费工作服（3）免费洗衣服（4）免费饮料啤酒（5）免费使用娱乐设施（6）全包医疗救助（7）免费技能培训（8）免费生活日用品（9）亲属邮轮旅游折扣（按各邮轮公司规定视具体情况而定）七、问题：在邮轮上工作还有其它好处吗？答：（1）免费周游世界，浏览世界上最美丽的度假圣地的风景。

邮轮面试英语

Frequent Questions For Star Cruises Interview1. How do you do? How are you?2. Could you introduce yourself? Can you say something about yourself inEnglish?3. Could you tell me your name? Do you have English Name? Who gave you theEnglish name? Do you know the meaning of your English name? How to spell your name?4. How old are you? When/where were you born? What is your age? Could youtell me your date of birth?5. How tall are you? What is your weight/height?6. Are you married or single? Have you got married?7. What’s your nationality?8. Where do you live? Where are you from? What’s your address? Where is yourhometown?9. How long it takes you from your hometown to here by bus/train? How faraway from here to your hometown?10. Is there any interesting place in Nanjing/Xi’an? Could you introduce someinteresting place in Nanjing/Xian? Can you tell me the most famous local food/snacks in your hometown?11. What is the climate in Nanjing/Xian? Which season do you like best?12. How many persons/people in your family?13. Do you have any brothers or sisters? What is your brother or sister doing?14. What is your father/mother doing? What’s the occupation of your parents?15. Who will take care of your parents when you are abroad?16. Which school did you graduate from? When/where did you graduate from?17. Do you have bachelor degree or diploma?18. What’s your major? What did you learn/study in the school?19. What’s your favorite classes/subjects at school?20. Do you like English? Why? How many years have you learned English? Whydo you think English is very important? How to improve your English?21. Can you speak other foreign languages except English? Can you speakCantonese?22. Can you operate computer? What programs can you use?23. Which position are you applying for? Which position do you apply?24. Do you have any knowledge about Star Cruises? Could you tell me somethingabout Star Cruises?25. Why do you want to work with Star Cruises? For what reason/purpose youwant to join Star Cruises? How many years do you plan to work for Star Cruises?26. Have you told your parents that you want to work for Star Cruise? What’s theiridea? Do they agree/disagree with you?27. If your parents do not allow/object you to work on ship (work with StarCruises), what will you do?28. What about your health? How is your health?29. What about your eyes sight? Are you warring contact lenses?隐形眼镜30. Are you short sighted or color blind?31. Are you sweaty palm?汗手32. Do you have any registration of disciplinary violation? Did you ever breachcountry law?33. Do you like traveling? Why? Have you ever been to abroad/other countries?34. Do you have any work experience? What’s your working experiencebackground? Can you describe your working experience?35. What’s position you held? What’s the duty? Could you state yourresponsibilities?36. Why do you want to do this job/GS Apprentice?学徒37. Do you like your present job? Why do you want to quit your present job?38. How about your salary? How much you are paid?39. Did you have any infected diseases before? Are you seasick?40. Do you think it is dangerous to work in ship? Why?41. If the guest complains to you, what do you do?42. Do you think smiling is very important when you are working? Why?43. What do you think is the important thing in this job?44. What is your advantage and disadvantage in studying English?45. What do you know about Star Cruises? Could you give me some informationabout Star Cruises?46. Is this the first time you take interview? Why are you so nervous?47. If you cannot be recruited雇佣by Star Cruises this time? What will you do?48. Why do you apply for GS Apprentice? Do you have any information about thisposition?49. How long you have to work in the ship for one contract?50. How much you will be paid in the ship? Could you tell me the monthly salaryworking as GS Apprentice? What’s your expected salary?51. Are you satisfied with the salary we offer? Why?52. Can you work on shift? Can you work overtime? Can you work for a long timestanding?53. Are you confident to take this job? Do you have confidence to work on board?Why?54. What are your hobbies? What do you do in your spare time?55. What are you good at? Do you have any special skills?56. What sports do you like?57. Where was the 2004 Olympic Game held? Athens How many gold medalsdid China get? 32 Which athlete you like best?58. Which color do you like? Why?59. What music you like, popular music or classical music? Why?60. Do you like smoking/drinking? Why?61. What time is it? What day is today? What is the weather like today?62. How much is five plus seven?加63. How much is ten minus five? 减64. How much is six times three?乘65. How much is twelve divided by four?除66. Do you have any questions? Do you want to know more about us?67. Why should Star Cruises offer you this position?。

面试基本内容 Microsoft Word 文档 (1)

Common Interview Question about Basic Information问：How do you do ? How are you? How is it going? 你好吗？答：I’m fine /OK/good .And you? 我很好，你呢？1、问：Could you introduce yourself? Can you say something about yourself in English?能自我介绍一下么？请用英语做一下自我介绍。

答：Yes ，I could. My name is . I’m years old . I graduated from school. 我叫，今年岁，毕业于学校，学的是专业。

2、问：Could you tell me your name? Do you have an English Name?Who gave you the English name?能告诉我你的名字么？你有英语名么？谁为你起的英文名？答：My name is ,English name is .The meaning of my English name is . My high school English teacher gave me my English name.我的名字是。

英文名是。

英文名是我的高中老师为我起的，我的英文名字的含义是。

3、问：How old are you ? When/where were you born? What is your age? Could you tell me yourdate of birth?你的年龄多大？出生日期和地点分别是什么？你的年龄是多大？能否告诉我你的生日？答：I’m years old. I was born in , on . My age is . My date of birth is .我的年龄是XX岁，出生日期是19XX年XX月XX日，出生地点是XX市。

邮轮面试常见问题汇总

精品文档邮轮面试常见问题汇总（客房服务员为主）1. Could you introduce yourself?2. Where is your hometown? Where is your school? How long it takesyou to come to Weihai?3. What is your major? What is your diploma?4. How long have you studied your English?5. Where did you learn you 're English?6. Do you have any knowledge about cruises?7. Where did you get the recruitment information this time?8. Why do you want to work on broad?9. Do you like your previous job?10. Why do you want to quit your present \previous job?11. How long do you plan for work with cruise?12. What about your health? Can you handle the hard job?13. Do your parents agree with you to work on cruise ship?14. Do you think it 's dangerous to work on ship, why?15. Do you have related work experience?16. Can you describe your daily work \responsibility?17. Can you describe your job when you work in the hotel?18. Can you describe the process to clean the room?19. Can you describe the hotel you worked before?20. What do you think is the important thing in this job?精品文档21. I s there any foreigner in your hotel? Do you communicate with them?22. How long do you work everyday?23. When you start to work everyday? What 's your work time?24. H ow manyshifts do you have in the hotel? (work time for one eachshift)25. How many rooms do you clean per day?26. How long it takes you to clean one room?27. How many rooms all together in your hotel?28. How many staffs in your restaurant?29. What's your advantage and disadvantage?30. What do you think is the good customer service?31. How about your salary before?32. D id you have any infected diseases before? Are you Seasick?33. What's your expected salary?34. Do you have confidence to work onboard?35. Are you willing to work on the ship?36. What do you do in your spare time?37. Do you like party \swimming \singing \dancing?38. What are you good at? Do you have any special skills?39. Will you be able to work with other people?精品文档40. Do you like teamwork ？41. What's your plan for yourself in three years?42. Do you have any questions?。

邮轮面试英语

34.Doyouhaveanyworkexperience?What’syourworkingexperience
background?Canyoudescribeyourworkingexperience?
35.What’spositionyouheld?What’sthe duty? Could youstateyour
wanttojoinStarCruises?HowmanyyearsdoyouplantoworkforStarCruises?
26.Haveyoutoldyourparentsthat you want to work for Star Cruise? What’s
theiridea?Dotheyagree/disagreewithyou?
Why?
54.Whatareyourhobbies?Whatdoyoudoinyoursparetime?
55.Whatareyougoodat?Doyouhaveanyspecialskills?
56.Whatsportsdoyoulike?
57. Where was the 2004OlympicGameheld?AthensHow manygoldmedals
27.Ifyourparentsdonotallow/objectyoutoworkonship(workwithStar
Cruises),whatwillyoudo?
28.Whataboutyourhealth?Howisyourhealth?
29.Whataboutyoureyessight?Areyouwarringcontactlenses?隐形眼镜
interestingplaceinNanjing/Xian?Canyoutellmethemostfamouslocalfood/snacksinyourhometown?

##综合(邮轮面试常会问到的几个方面)

邮轮面试常会问到的几个方面个人问题Personal Data1．What is your name，please? How to spell it?2．What is your marital status? 你的婚姻状况如何?3．Could you please tell me something about your family?4．Do you spend much time staying with your family? (I usually get together with my family on weekends，because we are all busy.)5．You look very young．How old are you?兴趣爱好Interests and Hobbies1．Do you have any special interests other than your job?2．What do you like to do in your spare time?3．What are your hobbies?4．What other interests do you have?5．What community activities have you been involved in?6．What kind of recreations do you most enjoy?7．What do you do when you are not working?8．How do you spend your free time?9．How do you entertain yourself after work?个人性格Personalities1．What kind of personalities do you think you have?2．What kind of person are you?3．What types of people do you like to work with?4．What types of people you don't like to work with?5．Do you enjoy working under your own supervision?7．Do you think you are introverted or extroverted?8．Would you like to describe yourself as what kind of person you are?9．Would you like to tell me your weak points and strong points?教育经历Educational Background1．What is your educational background?2．What degrees do you have?3．What about your education?4．What university did you graduate from?5．Have you received any degree?6．What is your specialty?7．What research would you like to do?8．What are your major subject and minor subject? 主修与副修的课程是什么?9．Tell me about the courses you completed at university，please．10．What subjects do you like most?工作经历Working Experience1．What do you do?2．What kind of work are you doing now?3．How long did you work there?4．What kind of work were you doing at your previous employer's? 5．What did your work consist of exactly?6．What are you working with at the moment?7．What work were you responsible for at your previous employer's? 辞职原因Reasons for Leaving the Previous Position1．Why did you leave your previous work?2．Why are you leaving your present job?3．What's the reason for your leaving the previous company? 4．What's the reason why you are resigning the present position? 5．May I ask why you left the company?6．What made you decide to change jobs?7．Didn't you like the job?应聘原因Reasons for Applying for the Present Job1．Why do you want to join us?2．Why are you interested in working with this company?3．Why are you desirous to get this job?4．Why do you choose our firm?5．What's the reason for your application for this job?未来打算Future Plan1．What are your plans if you were hired?2．If you join us，what section would you like to work in? 3．What type of work will you expect to do at first?4．What are your plans for the future?5．How long can we depend on your working here?6．What ideas do you have if we employ you?福利待遇Welfare1．How much were they paying you，if you don't mind my asking? 2．What kind of salary did you get at the previous work?3．What starting salary would you hope here?4．What salary do you expect per month?。

邮轮面试常见问题汇总(客房服务员)

邮轮面试常见问题汇总（客房服务员为主）1. Could you introduce yourself?2. Where is your hometown? Where is your school? How long it takesyou to come to Weihai?3. What is your major? What is your diploma?4. How long have you studied your English?5. Where did you learn you' rEnglish?6. Do you have any knowledge about cruises?7. Where did you get the recruitment information this time?8. Why do you want to work on broad?9. Do you like your previous job?10. Why do you want to quit your prese nt \previous job?11. How long do you plan for work with cruise?12. What about your health? Can you han dle the hard job?13. Do your parents agree with you to work on cruise ship?14. Do you think it 'dangerous to work on ship, why?15. Do you have related work experie nee?16. Can you describe your daily work \responsibility?17. Ca n you describe your job whe n you work in the hotel?18. Can you describe the process to clean the room?19. Ca n you describe the hotel you worked before?邮轮面试常见问题汇总（客房服务员为主）20. What do you th ink is the importa nt thi ng in this job?21」s there any foreig ner in your hotel? Do you com muni cate with them?22. How long do you work everyday?23. Whe n you start to work everyday? Wha'your work time?24. How many shifts do you have in the hotel? (work time for one eachshift)25. How many rooms do you clea n per day?26. How long it takes you to clea n one room?27. How many rooms all together in your hotel?28. How many staffs in your restaura nt?29. What' your advantage and disadvantage?30. What do you think is the good customer service?31. How about your salary before?32. Did you have any in fected diseases before? Are you Seasick?33. What'your expected salary?34. Do you have con fide nee to work on board?35. Are you willing to work on the ship?36. What do you do in your spare time?37. Do you like party \swimmi ng \si nging \dancing?38. What are you good at? Do you have any special skills?39. Will you be able to work with other people?40. Do you like teamwork?41. What' your plan for yourself in three years?42. Do you have any questio ns?。

培训中心邮轮面试问题

培训中心邮轮面试问题一、个人信息：1、你好吗？2、你能用英语介绍下你自己吗？3、你叫什么名字？你有英文名字吗，谁帮你去的英语名字？4、你多大了？你的生日是什么时候？5、你多高，多重？6、你结婚了吗？你是单身吗？7、你的国籍是什么呢？8、你的健康状况怎么样呢？9、你的视力好吗？你佩戴隐形眼镜吗？你有色忙吗？10、你是汗手吗？11、今天是几号？今天星期几？今天天气怎么样？二、介绍家乡：12、你住在哪里呢？你来自哪里？你的住址是哪里？你的家乡是哪里？13、从你家到这里做火车/汽车要花多长时间？你家距离这里有多远？14、在你的家乡有什么好玩的地方？你能给我介绍一下你家乡有什么特色小吃？I、Personal Information1、How do you do?/How are you doing?Nice to meet you./Glad to see you.2、Could you introduce yourself?/Can you say something about yourself in English?3、Could you tell me your name?/May I have your name?/Who name you?/Do you have English name?/Who gave you the E nglish name?4、How old are you?/When/Where were you born?/What is your age?Could you tell me your date of birth?5、How tall/height are you?What is your weight?6、Are you married or single?Have you got married?7、What’s your nationality?8、What’s your health condition?/How is your health?Did you have any infected diseases before?Are you seasick? 9、What about your eyes sight? Are you warring contact lens?Are you short sighted or color blind?10、Are you sweaty hands?/Are you sweaty palm?11、What’s the date today?/How is the weather today?II、Introduce Hometown.12、Where do you live?/Where are you from?/what’s your address?/Where is your hometown?13、How long it takes you from your hometown to here by bus/train?/How far away from here to your hometown?14、Is there any interesting place in your hometown?Could you introduce some interesting place in your hometown?Can you tell me the most famous local food/snacks in your hometown?三、个人爱好15、你最喜欢的颜色是什么，为什么？/你最喜欢的季节是什么，为什么？16、你的爱好是什么？17、你最崇拜的明星是谁，为什么？18、你最喜欢的电影是什么，能给我介绍一下吗？19、你最喜欢的电视节目是什么，为什么？20、你喜欢音乐吗？你喜欢哪种类型的音乐呢？21、你喜欢旅游吗？你都去过哪些地方呢？22、你喜欢运动吗？四、家庭情况：23、你家里有几口人？24、你家里有兄弟姐妹吗？你有几个兄弟姐妹？他们多大，是做什么工作的？25、能告诉我你父母的年纪吗，他们是做什么工作的呢？26、要是你出国工作了，谁来照顾你的父母呢？27、你有没有跟你父母讨论过你要出国工作的事情呢？28、要是你父母发对你出国工作，你要怎么办呢？五、教育背景：29、你是哪个学校毕业的，哪个专业？30、你是本科文凭还是大专文凭？31、你在学校都学了哪些课程？III、Like and dislike15、What’s your favorite color,would you tell me the reason?Which season do you like best,why?16、What did you do in your free time?/spare time?/leisure time?17、Who is your favorite star?/Why do you like him or her?18、What kind of film do you prefer?could you introduce it to me?19、Are you interest in any TV program?20、Do you like music?what kind of music do you like best,why do you like it?21、Do you like traveling?Have you ever been to any place before?22、Do you like sports?Tell me more.IV、Family Information23、How many person/family members in your family?24、Do you have any brothers or sisters?/How old is he/she?25、Would you tell me your parents age?What is your father/mother doing/What’s the occupation of your parents?/What’s your parents job?/What kind of job do they have?26、Who will take care of/look after your parents when you are abroad?27、Have you told your parents that you want to work for us?What’s the idea? Do they agree/disagree with you?28、If your parents do not allow/object/disagree with you to work on ship.What will you do?cation Background29、Which school did you graduate from? When/where did you graduate from?what’s your major?30、Do you have bachelor degree or diploma?/what degree do you get?/What degree did you obtain?31、What subject/curriculum did you learn at school?/Which course did you study? What did you learn/study in the school?32、你在学先读书期间最喜欢的科目是什么，为什么呢？33、你喜欢学英语吗？你觉得学英语重要吗？你学了几年英语了？你觉得应该如何提高英语水平呢？34、除了英语，你还能说其他外语吗？你会说广东话吗？35、你会操作电脑吗？你会操作哪些程序呢？六、工作申请：36、你想申请什么岗位呢，为什么呢？37、你了解有关丽星邮轮的知识吗？38、你为什么想要为我们公司工作呢？39、你为什么想要去国外工作呢？40、你曾经有触犯过法律吗？41、如果你海上工作，你会想家吗？你会晕船吗？42、你觉得在船上工作危险吗？为什么？43、你可以在船上工作吗？你可以加班吗？你能长时间站立工作吗？44、你有信心可以做好这份工作吗？你有信心去船上工作吗？45、你期望的薪水是多少呢？你是否满意我们提供给你的薪水？46、我们为什么要提供这份岗位给你？47、如果我们提供一个在赌场的工作岗位给你，你会愿意接受吗？32、What’s your favorite classes/subjects/course at school,why?33、Do you like English,Why?/Why do you think English is important?How many years/How long have you learned English?How to improve your English?34、Can you speak other foreign languages except English?Can you speak Cantonese?35、Can you operate/use computer?What programs can you use?VI. Job Application36、Which position are you applying for,why?What job are you interested in,why?37、Do you have any knowledge about Star cruise?Do you know something about our company38、Why do you want work with Star cruise?For what reason you want to join us?How many years do you plan to work for?39、Why do you want to work on abroad/on board?40、Do you have any registration of disciplinary violation?Did you ever break/breach country law?41、If you work on board,will you be homesick?/will you miss your family?42、Do you think it is dangerous/safe to work in ship?43、Can you work on board?/can you work overtime?Can you work for long time standing?44、Are you confidence to take this job?Do you have confidence to work on board?45、What’s your expected salary?/What’s your salary expectation?Are you satisfied with the salary we offer,Why?46、Why should we offer/provide you this position?Why should we hire/employ you?47、If we offer you a position in the casino,will you accept it?48、加减乘除的运算七、工作经验：49、你有相关工作经验吗？/你能给我描述下你有什么样的工作经验吗？50、请阐述下你的工作职责。

邮轮面试回答问题

邮轮面试回答问题(共3页) -本页仅作为预览文档封面，使用时请删除本页-邮轮面试回答问题这是一篇由网络搜集整理的关于邮轮面试回答问题的文档，希望对你能有帮助。

邮轮面试回答问题问题回答技巧：1、我们为什莫要聘用你？（测试你的沉静与自信、列举自己和岗位的匹配性）我相信自己，我能得到这份工作2、为什莫你想来这里工作？在此之前你进行了大量的准备，你了解这家公司，组织几个原因，最好是简短而切合实际的2、你将在这家公司呆多久？回答这样的问题，应该持有一种明确的.态度，即：能呆多久呆多久，“我在这里继续学习和完善自己“3、从现在开始，你的未来目标或你想自己成为什么样子？回答一定得得体，根据你的能力和经历。

4、你还有什么问题吗？和国内面试不同，在此你只需要回答：没有扩展阅读面试礼仪一：服饰：男士得穿上整洁的服装，但不必刻意打扮，女士化淡妆，着装整洁、明亮，叮当作响的珠宝饰物、未修过的指甲或蓬松的头发，都足以抵消求职信给予考官的良好印象。

上身统一面试服装，下身黑色西裤、套裙、皮鞋。

发型宜清洁简单，面试时要精心梳理好头发，不要蓬头垢面。

男生以简单、利索、庄重的发型为好。

最好是前不过眉，后不及颈，两侧不遮耳朵，忌长发、卷发、光头、中分。

女生最好把头发扎起。

二：以礼相待。

面试时要注意细节，恰当的表达礼貌。

1、入室敲门。

进入主考官的办公室，一定要先敲门在进入，即使门是开着或虚掩着，也应先敲门。

千万别冒冒失失的直推而入，给人以鲁莽、无礼的印象。

2、面带微笑。

见面时，应主动地微笑着向主考官点头，打招呼，礼貌的问候。

真诚、自然、由衷的微笑可以展现一个人的风采，表现出内在的自信、友好、亲切和健康的心理，有利于求职者塑造自我形象，给人留下美好的印象，易于赢得好感，对面试结果有利。

3、请才入座，当主考官已经坐下并对你说“请坐”或示意坐下后，先道谢，然后再按指定的位置落座。

落座后，坐姿合乎规范，切忌不要不请自坐，更不要翘起二郎腿不停地摆动。

邮轮面试题目中文(3篇)

第1篇一、自我介绍与基本素质评估1. 请用3分钟时间，用普通话进行自我介绍，包括您的姓名、年龄、教育背景、工作经历等。

2. 您认为在邮轮工作中，以下哪些素质最为重要？请简要说明理由。

- A. 良好的沟通能力- B. 团队合作精神- C. 服务意识- D. 应变能力- E. 良好的身体素质3. 请描述一次您在团队中发挥重要作用并取得成功的事例，说明您在其中扮演的角色和贡献。

4. 您如何处理工作中的压力和挑战？请举例说明。

二、邮轮行业与职位认知5. 请简要介绍邮轮行业的发展现状和未来趋势。

6. 您为什么选择加入邮轮行业？请说明您的动机。

7. 您了解的邮轮职位有哪些？请分别介绍这些职位的工作内容和职责。

8. 您认为邮轮工作中最具有挑战性的部分是什么？为什么？三、服务意识与客户沟通9. 请描述一次您在服务过程中遇到客户投诉的情况，以及您是如何解决这个问题的。

10. 您如何理解“客户至上”的服务理念？请举例说明。

11. 在邮轮工作中，如何保持良好的客户关系？请提出您的建议。

12. 您认为在服务过程中，哪些行为可能会引起客户不满？请举例说明。

四、团队合作与冲突解决13. 请描述一次您在团队中遇到分歧或冲突的情况，以及您是如何解决的。

14. 您认为在团队合作中，哪些因素会影响团队效率？请举例说明。

15. 在邮轮工作中，如何保持团队成员之间的良好关系？请提出您的建议。

16. 您如何处理工作中的责任分配和任务执行问题？五、应急处理与安全意识17. 请描述一次您在紧急情况下如何应对的经历，以及您采取的措施。

18. 您认为在邮轮工作中，哪些安全问题是需要特别注意的？请举例说明。

19. 您如何确保自己和客户的安全？20. 请简要介绍您了解的邮轮安全知识和应急处理流程。

六、职业规划与个人发展21. 您对未来5年的职业发展有何规划？22. 您认为在邮轮工作中，如何提升自己的专业技能和综合素质？23. 您对邮轮行业的未来发展有何期待？24. 您如何平衡工作与生活？七、结束语25. 您对本次面试有何期待？26. 您还有什么想问我们的吗？八、附加问题27. 您如何看待邮轮工作中的加班现象？28. 您如何应对工作中的压力和疲劳？29. 您认为邮轮工作对您的个人成长有哪些帮助？30. 您如何适应邮轮工作的国际化环境？以上题目仅供参考，具体面试题目可能会根据职位要求和个人情况进行调整。

丽星邮轮面试问题汇总4

2011-04-06 18:35:29|分类：海乘字号订阅301. Please draw the curtai n.302. Do you like watchi ng TV?303. Who is your idol?304. Have you ever watched that before?305. Since I was 16, I arra nge my things all by myself. And no rmally my pare nts agreed with me.306. I like the sports dress very much. It can make me active.307. The hairstyle is very easy and simple. But it is very n eat and nice.308. I found the dress fit very well. And I will be more careful and patie nt whe n I am in that kind of dress.309. That is made of a special kind of stone, eve n though it looks like glass.310. The color is very roma ntic.311. My eyesight is not good. And I am weari ng con tact lens.312. We had a lot of local food in my hometow n.313. Our hometow n is famous for pea nu ts.314. The material is silk. That is why it looks so soft.315. The method of making this ….is very easy.316. Do you have any relatives abroad?317. Have you ever thought of migrati ng?318. Do you mind if I have to ask you some private questi on?319. What is your family in come source?320. The weather is going crazy.321. Xiame n is a nice city. And there are some in terest ing places.322. What is your religio n?323. In China, every one has the freedom in religi on believi ng.324. We have temples and churches all around the coun try.325. On Christmas Eve, there are a lot of people visit ing the churches.326. China has joined the WTO at last. There would be much more cha nces and challe nge in the society and market.327. I am satisfied with it very much.328. I am dissatisfied with it.329. It is compulsory that every child un der age 16 should receive educati on in the school.330. My pare nts support me in everyth ing I choose.331. How long will it take from here to your hometow n?332. Tran sportati on is still a problem in Beiji ng City.333. Do you wear makeup everyday?334. I only makeup in special occasi ons. On one han d, it shows the respect to others; on the other han d, it makes me a little bit more con fide nt.335. We are asked to use han dkerchief because we should save tissue. For tissue is made of wood.336. That is for the en vir onment protect ion reas on.337. I could adapt to the situatio n very fast.338. That pain ti ng is very elega nt.339. I am so sorry I have no ides about it at all.340. This equipme nt is too complicated.341. I like all electric devices. Because it is clea n and convenient.342. What job do you enjoy the most?343. I like the job, which has more challenging opportunities. That' s why I am interested in work ing in Star Cruises.344. Are you more of a born follower or born leader?345. I don ' t think anyone who is a born leader. The one who wants to be a successful leader should lear n and practice con sta ntly.346. Do you want to be a leader?347. No. But I ' d rather co-operate with every one else, and get the job done by worki ng together.348. Do you enjoy working with other people or work ing alone?349. I like worki ng together with the other members.350. Do you want to be the CEO of yourself?351. Hon estly I do want, but I have n ' t eno ugh money so far.352. Do you want to have a large amount of mon ey?353. Of course. I dreamed to be a milli on aire.354. If you have a lot of money what will be the first thing you do?355. Have you ever dream to have a deluxe house or a car?356. Have you ever dream that you will be famous and rich the same time?357. What is your dream?358. What do you want the most at this mome nt?359. Do you prefer to serve people or to be served?。

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