银行柜面英语口语(十)- 回答客户问题
银行柜面英语对话
一、情景:顾客银行取10000元人民币,银行职员请她出示有关身份证明与填写取款单,并输入帐户密码、顾客起初输错了密码,但后来想起来了、银行职员询问顾客需要什么面值得货币、顾客告知职员她要5000元百元面值得钞票,3000元五十面值得钞票,其余得要小面值得钞票A:Hello,what can I do for you?B:I’d like to withdraw 10000 RMB ,here is the withdrawal slip、A:Ok,please enter your code number、B:Ok、A:Sorry,the code number is wrong、B:Oh,I’m sorry、Let me see,maybe I can give you another number、A:It’s correct now、By the way, how do you want your money?B:Please give me 5000 RMB in one-hunder nots and 3000 RM B in fifty nots and the other in small nots、A:No problem、Here you are、B:Thank you、二、Cue Card B (for Student B)Situation : You are the bank clerk and is receiving your customerYou are going to :Introduce the current accounts and fixed accounts for individuals ;Give some advice to your customer ;Ask the customer to fill in the application form and show his/her ID card、提示卡B(给同学B)情景:您就是银行职员,正在接待一位顾客。
银行柜面人员日常英语
招呼客户1.Welcome to our bank.欢迎光临。
2.What can I do for you?有什么能帮助您的？3.Which transaction would you like to do?请问您想办理什么业务？4. Sorry to keep you waiting.抱歉让您久等了。
指引1.Please take this number, when your number will be called please go to the counter,请拿号，叫到号时请到相应柜台办理业务。
2.This is your turn, please go to NO. 3 counter.到您了，请到3号柜台办理业务。
3.Please wait for a moment. /Just a moment, please.请稍候。
4.Please follow me. /This way please.请跟我来。
/这边请。
5.Please go straight this way until the end.请一直往前走直到尽头。
客户离开1.Thank you for coming!谢谢您的光临!2.See you next time.再见。
3.Be sure you didn’t forget anything.请不要忘记您的随身物品。
4.Do you need to do another transaction?您还需要办理其他业务吗？5.My pleasure. / At your service.乐意为您效劳。
6.You are welcome.不客气。
7.Thank you very much for your cooperation.感谢您的配合。
兑换货币1.Do you want to change some money?您需要换钱吗？2.How much do you want to change?您需要换多少金额？3.Which currency do you want?您想要兑换何种货币？4.What would you like it? In which denominations?您想要那种面额的？5.I’m sorry; we can’t handle the exchange of this currency.非常抱歉，我们这里不兑换这种货币。
建设银行对私业务柜面英语对话
建立银行银行对私业务柜面英语对话第一局部：大堂经理根本对话:〔场景一〕A: 您需要什么效劳吗？May I help youB: 是。
请问你们这儿兑换外币吗？Yes. Do you exchange foreign money hereA: 是。
我行经授权可以办理外汇兑换业务Yes. Our bank is authorized to deal with the foreign exchange business. B：你们银行可以兑换哪些币种？What kinds of currencies do you changeA：目前我行兑换八种货币，主要有美元、日元、港币、欧元、英镑等。
Currently, we change eight currencies, namely, U.S. dollars, Japanese yen, H.K. dollars, European euro and Pounds sterling, etc.B: 您能告诉我今天美元汇率是多少吗？Could you tell me what today’s exchange rate for US dollars isA: 银行现钞买入价是每一百美元换672.55元人民币。
The cash buying rate is 672.55 RMB for 100 dollars.B: 我想换一些美元来支付我一些费用。
I want to change some US dollars to cover my expenses here.A: 请跟我到2号外汇柜台办理业务。
Please follow me to the foreign exchange counter, that is, counter No.2.B: 谢谢.Thank you.〔场景二〕A：您需要什么效劳吗？What Can I do for youB：请问我卡能在这里取钱吗？Can I draw money with my card hereA：您卡可以在我行自助存取款机上取钱，请跟我来。
关于银行业务的英语口语对话
关于银行业务的英语口语对话众所周知，银行是只要和金钱有相关的业务都是可以办理的，今天小编就大家银行英语，欢迎大家参考关于银行柜台服务的英语口语salesman： can i help you?john： yes， i would like to buy a walkman. can you tell me about the models you have?salesman： well， we have a lot of models here.did you want to listen to cd's or cassettes or the radio?john： mostly cassette tapes.salesman： alright. there are several models you may want to look at.this kregg portable cassette player is very good.john： kregg? i've never heard of that company.salesman： it's a german company.this unit has auto-reverse，recording capability，and an am/fm radio band.it also has a built-in microphone.john：i suppose i don't want that one then. i don’t like auto-reverse. it breaks too easily.salesman：really? have you had an auto-reverse break before?john： yes， twice now. i think it's too high-tech， and so it’s the first part that breaks.salesman： hmm. you know， the problem might be dust. did you clean the unit often?有关兑换点外币的英语口语AMay I help you?需要我帮忙吗?BYes, I would like to exchange some money.是啊,我想换点零钱.Awhat currency would you like to trade in?你想兑换什么钱?BI would like to exchange Chinese RMB for American dollars. Do you accept $100 bills?我想用人民币兑换美元.一百块面额的美元行吗?ANo problem, we can accept any denomination. How much would you like to exchange today?没问题.我们什么样的币值都能换.今天你想换多少?BWell, that depends on the rate. How much is the RMB trading at today?哦,那要看汇率是多少.今天人民币的成交价是多少?AIt's a shame you didn't come a little earlier, the exchange rate was reset yersterday afternoon. The American dollar is now worth 7.45RMB.If you would like to sell RMB, we can give you a rate of 7.35.Will that be all right?很遗憾,你来的有点晚了,昨天下午汇率又重新调整了.现在美元对人民币是7.45比1.如果你想出售人民币,我们可以给你7.35比1的比率.这样可以吗?BI guess, here, give me 5,000 RMB worth. I might as well exchange a little extra. Who knows what the exchange rate will be tommorow!我想...给我换5000人民币吧.我还是多换一点儿好了,谁知道明天的汇率又会变成什么.有关开个银行存款帐户AHello, I'd like to open an account.你好，我想开个帐户。
银行里的常用英文对话
银行里的常用英文对话在日常生活中，我们经常需要去银行办理一些业务，如存款、取款、办理贷款等。
在银行里，英语是一种常用的语言。
本文将为您提供一些在银行里常用的英文对话，帮助您更好地应对这些情景。
Dialog 1: Opening a Bank Account对话1：开立银行账户Customer: Good morning. I would like to open a bank account.顾客：早上好。
我想开立一份银行账户。
Bank Teller: Good morning. Sure, I can help you with that. Do you have any specific type of account in mind?银行职员：早上好。
当然，我可以帮您办理。
您有什么特定类型的账户想要开立吗？Customer: I would like to open a checking account.顾客：我想要开立一份支票账户。
Bank Teller: Okay, we have different options for checking accounts. Are you interested in a basic checking account or one with added benefits?银行职员：好的，我们有不同的支票账户选项。
您对基本支票账户还是有附加福利的账户感兴趣？Customer: I would like a basic checking account for now.顾客：我暂时想要一个基本支票账户。
Bank Teller: That's not a problem. Could you please fill out this application form? And do you have your identification documents with you?银行职员：没问题。
银行柜面英语对话
一、情景：顾客银行取10000元人民币,银行职员请他出示有关身份证明和填写取款单,并输入帐户密码.顾客起初输错了密码,但后来想起来了.银行职员询问顾客需要什么面值的货币.顾客告知职员他要5000元百元面值的钞票,3000元五十面值的钞票,其余的要小面值的钞票A:Hello,what can I do for you?B:I’d like to withdraw 10000 RMB ,here is the withdrawal slip.A:Ok,please enter your code number.B:Ok.A:Sorry,the code number is wrong.B:Oh,I’m sorry. Let me see,maybe I can give you another number.A:It’s correct now.By the way, how do you want your money?B:Please give me 5000 RMB in one-hunder nots and 3000 RM B in fifty nots and the other in small nots.A:No problem.Here you are.B:Thank you.二、Cue Card B (for Student B)Situation : You are the bank clerk and is receiving your customerYou are going to :Introduce the current accounts and fixed accounts for individuals ;Give some advice to your customer ;Ask the customer to fill in the application form and show his/her ID card.提示卡B（给同学B）情景：你是银行职员，正在接待一位顾客。
实用英语口语——银行柜台英语
实用英语口语——银行柜台英语1．问答 DIALOGUEClerk: Hello, what can I do for you?（Yes?）职员：您好，请问您要办理什么业务？Customer: Please tell me my balance.顾客：请帮我查询一下帐户余额。
职员：您讲慢些好吗？Clerk: please speak slowly.Clerk: Please write it down on the paper.职员：您用纸写下来好吗？Clerk: Yes, sir（miss）,wait a moment please.职员：好的，先生（小姐），请稍等。
Clerk: Your balance at the bank is RMB 5,000.职员：您在本行的帐户余额是人民币5000元。
Customer: My magcard does not work, please take a look.顾客：我的银行磁卡出现故障了，能帮我看一下吗？Clerk: No problem, the magcard is locked, show me your passport, I will help you out.职员：问题不大，您的银行磁卡被锁住了，请出示护照，输入密码就可以给您解开。
Clerk: The magcard need more magnetism, it is ok now.职员：您的银行磁卡需要加磁，现在加好了。
Customer: I want to close my account with you.顾客：我想结束在你们这儿的帐户。
Clerk: Please go to the number 6 counter.职员：请到6号柜台办理.Clerk: Please go to the open counter.职员：请到大厅开放式柜台办理。
Clerk: Please take a seat over there for a moment; our client manager will help you.职员：请先在大厅休息一下，马上会有客户经理来帮助您。
银行柜面英语口语(十)- 回答客户问题
银行柜面英语口语（十）- 回答客户问题本站收录时间：2003-2-9 9:45:24Customer: Excuse me , but can I draw on my account for payment of things I buy in China ?顾客：劳驾，请问我能不能提取存款尝付我在中国买东西的费用？Clerk: Certainly, sir. How much do you draw?职员：当然可以，先生。
您要取多少钱？Customer: RMB 8,000 please. Would you please tell me my balance?顾客：请给我人民币8，000元。
请把我帐号上的节余金额告诉我好吗？ Clerk: Yes, sir. Your balance is RMB 34,000.职员：好的，先生。
你的帐户余额是人民币34000元。
Customer: I am sorry, but may I ask one more question?顾客：对不起，我能不能再问一个问题？Clerk: Of course, please do. What is it?职员：当然可以了。
请问是什么问题？Customer: What is the interest rate for the saving account?顾客：储蓄存款的利率是多少？Clerk: The detailed information is on the board. Please go and see it.职员：详细的情况在那块利率牌上。
请去那里看看吧。
Customer: Many thanks.顾客：非常感谢。
Dialogue Tow对话（2）Customer: Excuse me, but could you help me?顾客：对不起，能帮我一个忙吗？Clerk: With pleasure. What can I do for you?职员：很高兴为您效劳。
关于银行柜面英语对话
关于银行柜面英语对话在新一轮的基础教育课程改革中，英语课程标准明确提出了要发展学生的综合语言运用能力，这就意味着除传统的听、读、写教学外，英语口语教学正式成为我国英语课程的另一重要组成内容。
店铺整理了关于银行柜面英语对话，欢迎阅读!关于银行柜面英语对话一A: How are you doing today?B: I’m fine.A: What can I do for you?B: I would like to cancel a check.A: Is there a problem?B: I wrote the check out for too much.A: How much did you write it out for?B: I wrote it out for $150.A: How much was it supposed to be?B: It was supposed to be for $100.A: I’ll can cel that check for you.B: I really appreciate your help.关于银行柜面英语对话二A: What can I help you with today?B: I would like to make a deposit.A: Will that be cash or check?B: I’m depositing a check.A: Could you sign the back of the check, please?B: All right. Here you go.A: Would you like any cash back?B: That would be great.A: How much would you like?B: I would like $150.A: Here is your $150.B: Thanks for everything.关于银行柜面英语对话三A: Do you have any other questions?B: I want to know about fees.A: Which fees?B: Overdraft fees.A: You will be required to pay a small fee for every time you overdraft.B: How much is the fee?A: You'll have to pay $25 every time you overdraft.B: That’s a small fee?A: It should stop you from overdrafting.B: Yo u would think it would, but it most likely won’t.A: Can I help you with anything else?B: That’s it for today. Thank you.关于银行柜面英语对话四A: What can I help you with today?B: I have a problem.A: What is the problem?B: I wrote a check for $100 and it bounced.A: Do you have enough money in your account?B: I think so.A: Let me check that for you right now.B: Okay. Thank you.A: Apparently there is only $57 left in your account.B: You can’t be serious!A: That’s what my records show.B: I see. Thanks for your help.关于银行柜面英语对话篇五A: How are you doing today?B: Great. Thank you.A: What can I do for you?B: I need to withdraw some money.A: How much would you like to take out?B: I need to withdraw $300.A: Which account would you like to take the money from? B: I want to take it from my checking account.A: Okay, here you go.B: Thank you very much.A: Can I do anything else for you?B: No. That’ll be all.。
银行工作英语对话
银行工作英语对话银行工作英语对话银行英语对话——外汇兑换Customer:Goodmorning,sir.IamfromJapan.MyEnglishispoor. Canyouhelpme?顾客：你好，先生。
我是日本人。
我的英语不太好，你能帮忙吗?Clerk:Itismypleasure,butIthinkitwouldbebetterforyoutotellm ewhatyouwanttodo.职员：很高兴为您效劳，但我想您最好告诉我您想要干什么。
Customer:Oh,Iwanttochangesomemoney,butIdonotknowho wtofillouttheexchangememo.顾客：啊，我想兑换些钱，但不知道怎样填写兑换水单。
我不会看英文。
Clerk:Wouldyoucaretogivemeyourpassportandwriteyourna meonthe***?职员：您能把您的护照给我，并把您的名字写在这张纸上吗?Customer:Thereyouare.MynameisTanaka.顾客：给你护照和姓名，我叫田中。
Clerk:Good.Iwillfillouttheexchangememoforyounow.Whydo notyoutakeaseatoverthereforamoment?职员：好，我现在就为您填写这张兑换水单。
您请在那里坐一会行吗?Customer:Iwouldliketo.Thanks.顾客：好的，谢谢。
Clerk:Hello,Mr.Tanaka.Iwaswonderingifyouwouldeverthough tofconversingtheunusedRenminbibackintoJapanyenlater?职员：您好，田中先生，不知道您是否考虑到以后要把没有用完的人民币兑换成日元呢?Customer:Yes,ifIwillhaveRenminbileft.顾客：是的，如果有没用完的人民币的话，就要换成日圆。
有关银行的英语口语对话
有关银行的英语口语对话【篇一】相关银行的英语口语对话Clerk： How much cash do you plan to deposit in your account?职员：您有多少钱要存入呢?Customer： I want to deposit 300 yuan in my account.顾客：我想在我的户头上存300元。
Customer： Please tell me the procedure for opening a savings account.顾客：请告诉我开个储蓄帐户需要什么手续。
Clerk： Please fill in the depositing form, the sum of money，your name, address and professional unit.职员：请填张存款单，写明数额、姓名，地址和工作单位。
Clerk： Please fill in your name, the number of the certificate and your telephone.职员：请写上您的姓名、证件号码和联系方式。
Clerk： Words and figures differ.职员：您填写的文字与数字不符。
Clerk： Signatures differ.职员：您的签名有误。
Clerk： keep your receipt please.职员：请收好单据.Clerk： Here is your passbook. Please bring it back when you deposit or withdraw money any time you like.职员：这是您的存折，以后存取款时请带来。
Clerk： Keep the passbook (magcard) well and inform us whenever you lose it.职员：请保管好存折(银行卡)，若遗失请告诉我们。
银行英语情景口语对话：柜台服务CustomerService
银行英语情景口语对话：柜台服务CustomerService： Can I help you？SALESMANJOHN： Yes， I would like to buy a Walkman. Can you tellme about the models you have？： Well， we have a lot of models here.SALESMANDid you want to listen to CD's or cassettes or the radio？JOHN： Mostly cassette tapes.： Alright. There are several models you may want SALESMANto look at.This Kregg portable cassette player is very good.JOHN： Kregg？ I've never heard of that company.： It's a German company.SALESMANThis unit has auto-reverse， recording capability， andan AM/FM radio band.It also has a built-in microphone.JOHN：I suppose I don't want that one then. I don’tlike auto-reverse. It breaks too easily.： Really？ Have you had an auto-reverse break SALESMANbefore？JOHN： Yes， twice now. I think it's too high-tech， andso it’s the first part that breaks.SALESMAN： Hmm. You know， the problem might be dust. Didyou clean the unit often？JOHN： Well. No， I didn't clean it.But still， I only had the last one two months， and it broke. I don't trust auto-reverse.： Alright. Well. We have many units withoutSALESMANauto-reverse.Here is a good unit. Very reliable.It has an AM/FM band， built-in microphone， recording capability， and no auto-reverse.JOHN： How much is it？： This one sells for $39.99.SALESMANJOHN： Can I test it out？： Of course.SALESMANJOHN： It sounds great. I'll take it.：Fine. I think you'll be happy with it. It’s a SALESMANvery good unit. Very reliable.I'll go get you a new one in a box. I will be back injust a moment.JOHN： Thanks.售货员：有什么我能帮忙的？约翰：是的，我想要买一台随身听。
银行英语口语大全
银行英语口语先生/ 女士，您要取多少钱？800 yuan/ dollars, please.800块/ 美元，谢谢。
Please enter your pin number.请输入您的密码。
〔密码输入中〕……I’m sorry. The number is not correct.很抱歉，密码输入错误I can’t remember it exactly. Let me see. Is this number correct?我有点想不起来了。
让我再想想，这个号码对吗？It’s correct now.这次对了。
Would you please tell the balance〔余额〕in my account?请问我账上还有多少钱？Yes, sir. Your balance is 11000 yuan / dollars.您账上的余额是11000块/ 美元。
Excuse me，w hat’s the interest rate〔利率〕for the savings account? 请问储蓄存款利率是多少？The interest on a currency account is 0.72% per annum, the interest rate for a three-month deposit is 3.33% per annum〔每年〕, for six-month 3.78%, for one year 3.78%. You may get the detailed information from that bulletin board〔公告屏〕or our online banking 〔网上银行〕.活期年息为0.72%，三个月定期利率为3.33%，半年定期利率为3.78%，一年定期利率为4.14%。
其他的您也可以看看那里的公告屏，或者登录我行的网站查询详细的情况。
Many thanks. 谢谢。
银行服务英语口语
12.It’s my honor to serve you./It’s mypleasureto work for you.
很高兴为您服务
13.It is not the business time now, please have a seat and wait for a while.
A: I’m sorry the service is not available at our bank now.
Certainly, please.
A:早上好。很高兴见到您，先生。
B:很高兴见到你。
A:我能帮您什么忙吗？
B:我可以在这儿兑换钱吗？
A:很抱歉，本行现不提供这项服务。
当然可以，请兑换。
营业时间还没有到，请您坐下稍等。
14.Our business hours are from 9 AM to 5 PM.
我们的营业时间是从上午9点到下午5点。
1.2Information Desk/Guidance信息咨询/引导
15.Please take a seat./Please be seated.
7X10元的可以吗?
72.Here are the cash and the exchange memo. Please have a check.
这是现金和兑换凭单，请检查一下。
Exchange Rate / Restriction兑换汇率/法规
73.What’s the rate of US dollar against RMB today?/ What’s the exchange rate today?
请按照单子上的要求填写所有相关信息。然后到3－7号柜台办理。
银行柜面英语对话
银行柜面英语对话英语对话课教学要以培养学生语言交际能力为目的,注重丰富的情景设计,学习实用易学的句型表达。
小编精心收集了银行柜面英语对话，供大家欣赏学习!银行柜面英语对话1Mary：Hello, could you tell me whether the bank is open on weekends, please?你好，请问银行周末上班吗?Clerk：Yes. The bank is open on weekends from 9:00 am to 5:00 pm.上班。
周六周日上午九点到下午五点。
Mary：And what do I need to bring if I want to remit money?那我要汇款的话，还需要什么证件吗?Clerk：Bring your ID, please.需要带上您的身份证。
Mary：Ok, thanks.好的，谢谢。
银行柜面英语对话2Clerk：The one in the middle.中间那张。
John：Thanks… Excuse me, what's the date today?谢谢……麻烦问一下，今天几号?Clerk：August 15th.八月十五号。
John：Oh…Should I write down my ID here?哦……证件这儿是填身份证吗?Clerk：Yes. Write your ID number after it.是的，把身份证号写在后面。
John：Ok. Anything else to fill in?好的。
还有什么要填的吗?Clerk：No. The rest is done by the bank.没了，其余的由银行填写。
银行柜面英语对话3Clerk：May I help you, sir?先生，您要办理什么业务?Denny：Yes, I want to deposit some money in a foreign account.你好，我想往一个境外账户里存点儿钱。
银行业务_银行业务常用表达回答客户问题
银行业务_银行业务常用表达回答客户问题银行业务常用表达：回答客户问题对话一：Cutomer：E某cueme，butcanIdrawonmyaccountforpaymentofthingIbuyinChina顾客：劳驾，请问我能不能提取存款尝付我在中国买东西的费用Clerk：Certainly，ir.Howmuchdoyoudraw职员：当然可以，先生。
您要取多少钱Cutomer：RMB8，000pleae.Wouldyoupleaetellmemybalance顾客：请给我人民币8，000元。
请把我帐号上的节余金额告诉我好吗Clerk：Ye，ir.YourbalanceiRMB34，000.职员：好的，先生。
你的帐户余额是人民币34000元。
Cutomer：Iamorry，butmayIakonemorequetion顾客：对不起，我能不能再问一个问题Clerk：Ofcoure，pleaedo.Whatiit职员：当然可以了。
请问是什么问题Cutomer：Whatitheinteretratefortheavingaccount顾客：储蓄存款的利率是多少Clerk：Thedetailedinformationiontheboard.Pleaegoandeeit.职员：详细的情况在那块利率牌上。
请去那里看看吧。
Cutomer：Manythank.顾客：非常感谢。
对话二：Cutomer：E某cueme，butcouldyouhelpme顾客：对不起，能帮我一个忙吗Clerk：Withpleaure.WhatcanIdoforyou职员：很高兴为您效劳。
我能为您做些什么Cutomer：CouldyoutellmewhereIcanfindMrZhang顾客：请告诉我张先生在哪里，好吗Clerk：SureMi.MrZhangiuptair.职员：没问题，小姐。
张先生在楼上。
Cutomer：Thankyouverymuch.顾客：非常感谢。
上银行需要用到十句口语表达
上银行需要用到十句口语表达银行是大家经常要去到的地方。
在银行办理业务的时候，不妨顺便背背下面这几句实用口语。
1. I'd like to open an account in your bank. Should I take a number first?我想在你们银行开户。
我要先取号码牌吗？2. What's your interest rate for your checking accounts?你们的活期存款利率是多少？3. I'd like to transfer my account.我要转帐。
4. I'd like to withdraw NT$10,000 from my account.我想从户头提领一万元出来。
5. I'd like to report the loss of my credit card and cancel it.我要办理信用卡挂失并取消那张卡。
6. I'd like to exchange some U.S. dollars. What's today's exchange rate?我想兑换一些美金。
今天的汇率是多少？7. Where's the ATM? / Do you have an automatic passbook entry machine?自动提款机在哪里？/ 你们这里有没有存折自动补登机？8. Do you offer an inter-bank transfer service?你们有跨行转帐的服务吗？9. My credit card is expired. Can you renew it for me?我的信用卡过期了。
可以换发新卡给我吗？10. Can my credit limit be increased?我的信用额度可以提高吗？。
银行柜台常用英语口语表达对话带翻译
银行柜台常用英语口语表达对话带翻译1.你想开一个活期存款帐户吗?Do you like to open a current account?2.请告诉我你想存何种户头?Please tell me how you would like to deposit your money.3.你想开哪种帐户?What kind of account did you have in your mind?4.定期还是活期?A deposit or current account?5.支票户头要收服务费，现金户头不收。
There's a service charge for the checking account but no charge for the savings.6.你有多钱要存入呢?How much cash do you plan to deposit in your account?7.请填张存款单，写明要存的数额以及你的姓名，地址和工作的单位，好吗?Would you please fill in the depositing form, giving the sum of money you're to deposit as well as your name, address and professional unit?8.这是你的存折，存取款时请带来。
保管好存折，遗失请告诉我们。
Here is your pasbook. Please bring it back when you deposit or withdraw money any time you like. Keep it well and inform us whenever you lose it.9.如果想兑支票，请在底线上签名。
Please sign your name on the bottom line if you want to cash the check.10.我想开一个活期存款帐户。
银行柜员英语对话
银行柜员英语对话Mark：I need to pay a fine.我交罚款。
Clerk：Give me your ticket and Mudan card.把您的罚单和牡丹卡给我。
Mark：Mudan card? What Mudan card?牡丹卡?什么牡丹卡?Clerk：The card is specially used to pay for tickets.就是专门用来交罚款的那张卡。
Mark：I forgot to take it.哦，我忘带了。
Clerk：You can't pay your ticket without the card.没有卡，您现在交不了罚款。
Mary：Would you cash these travelers checks, please?请你兑现一下这些旅行支票好吗?Clerk：How would you like them?你要什么票面的?Mary：Ten-dollar bills, please.请给我十元一张的。
Clerk：Is there anything else?还有别的事吗?Mary：Yes, I'd like to know how to send money to France.是的。
我想了解一下怎样往法国汇款。
Clerk：Good morning, may I help you?早上好，请问有什么可以帮您?Benjamin：Hello, I want to remit one thousand Yuan to Magnolia Company.你好，我想给马诺丽亚公司汇一千元钱。
Clerk：Please fill out this form, please.请您填一下这张表格。
Benjamin：OK… Do I put on M agnolia Company for the receiver?好的……在收款人一项写马诺丽亚公司吗?Clerk：Yes. You must put on its name and full address.是的。
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银行柜面英语口语（十）- 回答客户问题
本站收录时间：2003-2-9 9:45:24
Customer: Excuse me , but can I draw on my account for payment of things I buy in China ?
顾客：劳驾，请问我能不能提取存款尝付我在中国买东西的费用？
Clerk: Certainly, sir. How much do you draw?
职员：当然可以，先生。
您要取多少钱？
Customer: RMB 8,000 please. Would you please tell me my balance?
顾客：请给我人民币8，000元。
请把我帐号上的节余金额告诉我好吗？ Clerk: Yes, sir. Your balance is RMB 34,000.
职员：好的，先生。
你的帐户余额是人民币34000元。
Customer: I am sorry, but may I ask one more question?
顾客：对不起，我能不能再问一个问题？
Clerk: Of course, please do. What is it?
职员：当然可以了。
请问是什么问题？
Customer: What is the interest rate for the saving account?
顾客：储蓄存款的利率是多少？
Clerk: The detailed information is on the board. Please go and see it.
职员：详细的情况在那块利率牌上。
请去那里看看吧。
Customer: Many thanks.
顾客：非常感谢。
Dialogue Tow
对话（2）
Customer: Excuse me, but could you help me?
顾客：对不起，能帮我一个忙吗？
Clerk: With pleasure. What can I do for you?
职员：很高兴为您效劳。
我能为您做些什么？
Customer: Could you tell me where I can find Mr Zhang?
顾客：请告诉我张先生在哪里，好吗？
Clerk: Sure Miss. Mr Zhang is upstairs.
职员：没问题，小姐。
张先生在楼上。
Customer: Thank you very much.
顾客：非常感谢。
Clerk: Not at all, miss.
职员：不客气，小姐。
Dialogue Three
对话（3）
Customer: Do you charge for cheques?
顾客：请问，兑换支票你们收手续费吗？
Clerk: Yes we do. Each cheque you write will cost RMB 2.
职员：是的，我们收手续费。
您每开一张支票就要花人民币2元。
Customer: Do I have to deposit a large sum of money if I want to open a chequing-savings account?
顾客：如果我要开一个支票储蓄帐户，我必须存一大笔钱吗？
Clerk: Not necessarily, sir.
职员：不一定的，先生。
Customer: Regarding the interest rate, what is the difference between a savings account and checking account?
顾客：在利率方面，储蓄存款和支票存款有什么不同？
Clerk: Not big difference, sir.
职员：没有太大的区别，先生。
Customer: I see. I would like to open a checking account. Will 300 dollars be enough for a minimum deposit?
顾客：我知道了。
我想开一个支票存款帐户。
300美圆作最低存款额够了吗？
Clerk: Definitely.
职员：足够了。