商务英语题库(1)

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商务英语一级考试真题

商务英语一级考试真题1. What we know now _______ amazed people 200 years ago. 我们现在所知道的情况会让200年前的人们感到惊讶。

（） [单选题]A. could beB. had to beC. must haveD. would have(正确答案)2.Epidemics _______ confined more easily in the past. 流行病在过去可以更容易地得到控制。

（） [单选题]A. could be(正确答案)B. could haveC. must haveD. would be3. Had it not failed the safety test, work on the next project _______ postponed.（）如果它没有通过安全测试，下一个项目的工作就不会被推迟。

[单选题]A. must have beenB. wouldn' t have had to be(正确答案)C. must not have beenD. had to be4.This isn' t the first time she _______ late to work.这已经不是她第一次了工作已经迟到了（） [单选题]A. goesB. goingC. has been(正确答案)D. was5. The sun gives us the energy _______ we need to live. 太阳给了我们生活所需的能量（） [单选题]A. becauseB. thereC. that(正确答案)D. what6. [Listen] The day after he arrives in London, he's going to attend a meeting.在他到达伦敦的第二天，他就要去参加一个会议（） [单选题]A. He'll attend the meeting as soon as he arrives.(正确答案)B. He may not attend the meeting in London.C. He' s going to leave London the day after the meeting.D. The meeting isn' t scheduled until the day after he arrives.7. She _______ he' s a medical doctor but she isn' t sure. 她认为他是一名医生，但她不确定（） [单选题]A. checksB. decidesC. knowsD. thinks(正确答案)8. A test failure will hurt the company's sales.一次测试失败将会损害该公司的销售（） [单选题]A. A test failure won't affect sales.B．Sales depend on the test results.(正确答案)C. Sales will be hurt by the test.?D. The test will cause a failure.9. She' s looking forward to it. It' s the first vacation she _______ in a long time.（）她很期待。

初级商务英语试题及答案

初级商务英语试题及答案一、选择题（每题2分，共20分）1. What is the most common way to greet someone in a business setting?A. HiB. HelloC. Good morningD. Hey2. Which of the following is NOT a typical business document?A. InvoiceB. ProposalC. MemoD. Novel3. When making a business presentation, it is important to:A. Speak very fast to cover all the pointsB. Use complex jargon to impress the audienceC. Maintain eye contact with the audienceD. Avoid using visual aids4. What does the abbreviation "B2B" stand for in business?A. Business to BusinessB. Business to ConsumerC. Business to GovernmentD. Business to Industry5. If a company's net profit is $50,000 and its total assetsare $500,000, what is the company's return on assets (ROA)?A. 10%B. 5%C. 20%D. 1%6. Which of the following is a common method of payment in international trade?A. Credit cardB. Letter of creditC. Personal checkD. Cash on delivery7. In a business negotiation, it is crucial to:A. Always make the first offerB. Never show your true feelingsC. Be open to compromiseD. Stick to your initial offer8. What is the purpose of a SWOT analysis in business?A. To identify strengths, weaknesses, opportunities, and threatsB. To evaluate the company's financial performanceC. To determine the company's market shareD. To create a new product9. Which of the following is NOT a characteristic of effective communication?A. ClarityB. ConcisenessC. AmbiguityD. Relevance10. The term "due diligence" in business refers to:A. The process of conducting an investigation into a potential investmentB. The process of paying off debtsC. The process of auditing financial statementsD. The process of marketing a new product二、填空题（每题1分，共10分）11. The process of developing new products or services is known as ________.12. A ________ is a document that outlines the terms and conditions of a sale.13. In business, a ________ is a person who is authorized to make binding agreements on behalf of a company.14. The term "synergy" refers to the concept that the whole is greater than the sum of its ________.15. A ________ is a financial statement that shows a company's revenues, expenses, and profits over a specific period of time.16. When a company offers a product at a lower price than usual, this is known as a ________.17. The ________ is the process of identifying and understanding the needs and wants of customers.18. A ________ is a type of business structure where the owner is personally liable for all debts and obligations.19. In a business context, "ROI" stands for ________.20. A ________ is a document that provides evidence of a transaction or an agreement.三、简答题（每题5分，共30分）21. Explain the difference between a sole proprietorship anda partnership.22. What are the key components of a business plan?23. Describe the role of a marketing manager in a company.24. What is the significance of a balance sheet in financial management?四、案例分析题（每题10分，共20分）25. Analyze the potential risks and benefits of expanding a business into a new international market.26. Discuss the importance of ethical behavior in business and provide examples of how it can impact a company's reputation.五、写作题（共20分）27. Write a short essay on the importance of teamwork in a business environment. Your essay should be no less than 200 words.答案：一、选择题1. C2. D3. C4. A5. B6. B7. C8. A9. C10. A二、填空题11. innovation12. contract13. agent14. parts15. income statement16. discount17. market research18. sole proprietorship19. return on investment20. receipt三、简答题21. A sole proprietorship is a type of business owned by one person who has complete control and unlimited liability for the business debts. A partnership is a business owned by two or more people who share。

商务英语翻译试题(一)试卷及答案_1

商务英语翻译试题（一）Ⅰ词汇测试题：（2题，每题10分，共20分）1．该组有10个商务英语英文词或词组，下面均有英文词或词组来进行解释。

请将正确的选项标出，要求英英转换意义准确，符合商务英语规范。

（10分）(1) to concludeA. to give one’s place to eachB. to end or judge after some considerationC. to explainD. to contain(2) to enforceA. to break or act against a lawB. to cause a law or rule to be obeyedC. to prevent movement from happeningD. to direct something into a particular place(3) to appointA. to take back propertyB. to meet someone’s needsC. to choose someone officially for a jobD. to claim for something(4) to approveA. to abide byB. to comply withC. to have a positive opinionD. to come up with(5) obviateA. to violateB. to remove a difficulty, to avoidC. to allow sb to doD. to be apparent(6) to violateA. to break or act against a law, principleB. to beat or threaten someoneC. to obey a lawD. to cause a rule to be obeyed.(7) with respect toA. comply withB. in relation toC. conform toD. coincide with(8) to entertain a clientA. to cater forB. to treat sb. at the tableC. to launch a productD. to shorten a vacation(9) temptationA. trying to attract peopleB. to encourage the popularity, sales and developmentC. to allow the value of money to varyD. to judge or decide the amount(10) advanceA. to support by giving moneyB. to go or move sth. forward, to develop or improveC. to improve or increaseD. to produce or provide2. 该组有10个商务英语英文词或词组，下面均有汉语词或词组来进行解释，请将正确项选出，要求英汉转换意义准确，符合商务英语规范。

外贸商务英语试题及答案

外贸商务英语试题及答案一、选择题（每题2分，共20分）1. Which of the following is NOT a typical payment term in international trade?A. FOBB. CIFC. DDPD. COD答案：D2. In international trade, what does "EXW" stand for?A. Ex WorksB. Free CarrierC. Cost and FreightD. Delivered Duty Paid答案：A3. What is the most common mode of transportation for international trade?A. AirB. SeaC. RoadD. Rail答案：B4. Which of the following is not a document required for exporting goods?A. Commercial InvoiceB. Packing ListC. Certificate of OriginD. Birth Certificate答案：D5. What is the primary function of a Letter of Credit in international trade?A. To guarantee paymentB. To provide insuranceC. To offer a discountD. To arrange transportation答案：A6. In which currency is the price of oil typically quoted in international markets?A. USDB. EURC. GBPD. JPY答案：A7. What is the meaning of "T/T" in international trade transactions?A. Telex TransferB. Trust TransferC. Trade TransferD. Telegraphic Transfer答案：D8. Which of the following is a type of non-tariff barrier to trade?A. QuotasB. Import dutiesC. SubsidiesD. Embargoes答案：A9. What is the term used to describe the process of adjusting prices to reflect changes in exchange rates?A. Price adjustmentB. Currency fluctuationC. Exchange rate adjustmentD. Price stabilization答案：C10. What does "MOQ" stand for in the context of international trade?A. Minimum Order QuantityB. Maximum Order QuantityC. Market Order QuantityD. Merchandise Order Quantity答案：A二、填空题（每题2分，共20分）1. The ________ is the document that proves the ownership of goods in international trade.答案：Bill of Lading2. When goods are sold on a ________ basis, the seller bears all costs and risks until the goods are delivered to the buyer.答案：DDP3. A ________ is a formal request from a buyer to a sellerfor a specific product or service.答案：Purchase Order4. The ________ is a document that provides details about the goods being exported, including their description, quantity, and price.答案：Commercial Invoice5. In international trade, a ________ is a document that certifies the origin of the goods.答案：Certificate of Origin6. The ________ is a document that lists the types and quantities of goods being shipped, often used for customs clearance.答案：Packing List7. A ________ is a type of insurance that covers the risk of loss or damage to goods during transportation.答案：Marine Insurance8. The ________ is a document that shows the terms and conditions agreed upon by the buyer and seller for the saleof goods.答案：Sales Contract9. In international trade, a ________ is a document thatlists the goods being transported, their weight, and other relevant details.答案：Manifest10. The ________ is a document that provides proof of the quality, quantity, and condition of the goods at the time of shipment.答案：Inspection Certificate三、简答题（每题10分，共40分）1. Explain the difference between FOB and CIF terms in international trade.答案：FOB (Free On Board) means the seller's responsibility ends once the goods are loaded onto the ship, while CIF (Cost, Insurance and Freight) includes the seller's responsibilityfor the cost of the goods, insurance, and freight until they reach the destination port.2. What are the advantages and disadvantages of using aLetter of Credit in international trade?答案：Advantages include security of payment for the seller and assurance of goods for the buyer. Disadvantages include higher bank fees and potential delays in payment due todocumentation issues.3. Describe the process of negotiating a contract in international trade.答案：The process includes initial contact, exchange of information, negotiation of terms, drafting the contract, legal review, and final signing by both parties.4. What are the main factors that influence the choice of transportation mode in international trade?答案：Factors include cost, speed, reliability, cargo type, distance, and infrastructure availability.四、案例分析题（每题20分，共20分）A company has received an order for 1000 units of a product, with the following terms: EXW, payment by T/T, and delivery within 30 days. The company needs。

2020年商务英语试题I及答案

2020年商务英语试题I及答案一、选择题（每题1分，共10分）1. The term "B2B" refers to:A. Business to BusinessB. Business to ConsumerC. Consumer to ConsumerD. Consumer to Business2. Which of the following is a common business practice?A. Price fixingB. BiddingC. Insider tradingD. Monopoly3. The abbreviation "ROI" stands for:A. Return on InvestmentB. Risk of InvestmentC. Rate of InterestD. Revenue of Investment4. In a business context, "due diligence" refers to:A. The process of paying attention to detailsB. The process of thorough investigation or analysisC. The process of making a paymentD. The process of signing a contract5. The phrase "to hedge" in finance means:A. To invest aggressivelyB. To take on high risk for potential high returnsC. To protect against lossD. To borrow money6. What is the primary purpose of a SWOT analysis?A. To identify strengths, weaknesses, opportunities, and threatsB. To evaluate the financial health of a companyC. To determine the market share of a companyD. To assess the quality of a company's products7. The term "blue chip" in stock market refers to:A. A new startup companyB. A company with a stable and reliable recordC. A company that is going bankruptD. A company that has just gone public8. Which of the following is a type of international trade agreement?A. TariffB. QuotaC. Free Trade Agreement (FTA)D. Both A and B9. The "4Ps" in marketing refer to:A. Product, Price, Place, PromotionB. People, Process, Physical evidence, PerformanceC. Price, Productivity, Positioning, PartnershipD. Product, Price, Position, Promotion10. A "franchise" is:A. A type of loanB. A business arrangement where the franchisor licenses its business model to a franchiseeC. A type of insuranceD. A type of investment fund答案：1-5 A B A B C6-10 A C B A B二、填空题（每空1分，共10分）1. The process of negotiating the terms of a contract is known as __________.Answer: Contract negotiation2. A __________ is a document that outlines the terms and conditions of a business agreement.Answer: Contract3. The acronym "CEO" stands for __________.Answer: Chief Executive Officer4. When a company's stock price falls significantly, it may be referred to as a __________.Answer: Stock crash5. A __________ is a financial statement that shows a company's assets, liabilities, and equity at a particular point in time.Answer: Balance sheet6. In business, the term "synergy" refers to the concept that the whole is greater than the sum of its __________.Answer: Parts7. The __________ is the process of identifying and analyzing potential risks in a business venture.Answer: Risk assessment8. A __________ is a type of investment where the investor buys and holds a security for a long period with the expectation of profit.Answer: Buy-and-hold strategy9. The __________ is a measure of how well a company uses its assets to generate profit.Answer: Asset turnover ratio10. A __________ is a type of financial instrument that represents ownership in a company or a creditor relationship with a corporation.Answer: Security三、简答题（每题5分，共20分）1. What is the difference between a sole proprietorship and a partnership in business?Answer: A sole proprietorship is a type of business owned and run by one individual who is fully responsible for all aspects of the business. A partnership is a business owned by two or more individuals who share the profits, losses, and management of the company.2. Explain the concept of "first-mover advantage" in business. Answer: The first-mover advantage refers to the benefits a company gains by being the first to enter a new market or introduce a new product. These benefits may include establishing brand recognition, capturing a larger market share, and setting industry standards.3. What is meant by "corporate social responsibility" (CSR)?Answer: Corporate social responsibility is a business approach that contributes to sustainable development by delivering economic, social, and environmental benefits toall stakeholders, while recognizing and respecting theirrights。

【外语学习】商务英语（一）模拟试题一

Business English (I) Test 1Part I. Listening (20%)Section ADirections:In this section, you will hear five groups of short sentences. Each sentence will be spoken twice. At the end of each sentence there will be a pause. During the pause, youare requi red to fill in the corresponding blank according to what you’re heard. Thenwrite your answer on the Answer Sheet.1. The speaker works for ________________ Company in Seoul, South Korea.2. The man’s phone number is ________________ .3. The discount for buying 450 units is ________________%.4. The date of conference is ________________ May.5. The predicted sales for every month next year is ________________ .Section BDirections:In this section, you will hear ten short conversations. At the end of each conversation,a question will be asked about what was said. Both the conversation and question willbe spoken only once. After each question, there will be a pause. During the pause, youmust read the four choices marked A, B, C and D, and decide which is the bestanswer.6. A. Making an appointment. B. Fixing a clock.C. Discussing a price.D. Going to a shop.7. A. Who’s calling, please? B. Hang up, please.C. Wait a minute.D. Y ou’ve dialed the wrong number.8. A. Mathematics. B. Banking.C. Credit.D. Computers.9. A. The typist has already typed it.B. He completed the typing himself.C. He’ll need her help.D. He wants the woman to type more carefully.10. A. The meeting was cancelled.B. The meeting was put off.C. The meeting was held last Wednesday.D. The meeting was overcrowded.11. A. In a travel agency. B. In an airport.C. In a bank.D. In a government office.12. A. Tour guide. B. Hotel receptionist.C. Real estate agent.D. Hotel guest.13. A. Customer and supplier. B. Lawyer and client.C. Boss and employee.D. Shop assistant and customer.14. A. Thursdays and Fridays. B. Tuesdays and Fridays.C. Tuesdays and Thursdays.D. Tuesdays, Thursdays and Fridays.15. A. He is worried. B. He is happy.C. He feels confident.D. He feels tired.Section CDirections:Look at the note below, some information is missing. You will hear an engineering manager giving a secretary some information about a quotation. Listen to theconversation twice and fill in the missing information in the numbered space using aword, numbers or letters.Part II. V ocabulary (20%)Section ASection BDirections:Choose the best to complete the sentences.31. We ask customers who are not fully satisfied to ________ goods within seven days.A. discountB. refundC. return32. Goods will be _______ within 24 hours of your order.A. despatchedB. purchasedC. exchanged33. Goods are kept in our ______ until ready for delivery.A. stockB. storageC. warehouse34. The amount of money a company receives from sales in a particular period is called its________.A. turnoverB. profitC. budget35. A company which is more than 50% owned by a parent company is called a ________.A. multinationalB. subsidiaryC. cooperative36. I worked until 11 o’clock at night to meet the ________ for presenting the report.A. deadlineB. workloadC. flexitime37. My colleague June has met all her targets and she is ________ to get a good bonus.A. hopedB. plannedC. expected38. He gets very angry if people are late for negotiations. He is very ________.A. nervousB. unemotionalC. impatient39. She always has ideas and easily finds solutions to problems. She is a very _______ person.A. creativeB. consistentC. enthusiastic40. Timberland makes a range of ________ -wearing footwear.A. hardB. longC. highPart III. Reading (40%)Section ADirections: Read questions 41-50. In each question, which sentence is correct?41.The meeting will consider ________A. the company’s plans for the future.B. the performance of the committee.C. suggested changes to a document.42.A. Discounts will be offered to regular customers on orders of any size.B. Established customers will only qualify for price reduction on large orders.C. Customers can continue to get a discount if they place orders frequestly.43.Tom must contact the printers to ________A. change a design detail.B. make arrangements for collection.C. request a greater quantity.44.A. Office staff will transfer to a new location on June 10.B. Warehouse workers should remove out-of-date stock by June 10.C. Customers have to wait until after June 10 for recent orders.45.Trainees are asked to leave completed forms ________A. at the Information Desk.B. with the Training Manager.C. with the Reception staff.46.For private parties, staff should ________A. tell the manager in advance.B. sign the manager’s noticeboard.C. say what kind of event they are planning.47.The cost of calls depends on ________A. what time of day it is.B. how long they last.C. where the caller lives.48.V anters need ________A. samples of material.B. the latest catalogue.C. a current price list.This notice is _______A. persuading people to consider starting a career in telesales.B. instructing staff to give Personnel department up-to-date paperwork.C. informing people of the application process for certain vacancies.50.A. To repair the machine, follow the instructions in the book.B. Consult the book for details before using this machine.C. If the machine develops a problem, report it in the book.Section BDirections: Read the article below and choose the best answer to each question.51. James Dyson ______A. has been in business for a long time.B. started his business with his own money.C. developed a new product.D. has a factory in London.52. Dyson’s product______A. is a new technology product.B. sells only in Britain.C. was first produced 15 years ago.D. sells only in the Far East.53. Dyson wants to move the production to Malaysia because ______A. his main markets are in the Far East.B. production there is cheaper than in the UK.C. he lives there.D. many other British companies are based there.54. Dyson’s move will enable him to ______A. keep some production in the UK.B. have his R & D department in Malaysia.C. put more money into R &D.D. reduce the cost of R & D.55. Dyson’s decision has ‘surprised his country’. That means the British people ______A. think it is a good idea.B. expected this decision.C. didn’t expect this decision.D. don’t think it will make a big difference to British manufacturing.56. The company______A. has a factory in Malaysia now.B. has no experience of manufacturing in Malaysia.C. tried to move to Malaysia two years ago but was not successful.D. had a factory in Malaysia for two years, then closed it.57. Dyson wants to spend more money on ______A. research and development.B. selling.C. better production facilities.D. his staff.58. How much did Dyson spend on R & D in the year 2000?A. ￡200,000.B. ￡2.2 million.C. ￡22 million.D. ￡220 million.59. How does Dyson feel about moving to Malaysia?A. He’s completely happy about it.B. He is sorry that people will lose their jobs.C. He isn’t sure about the decision at the moment.D. He wants to live in Malaysia.60. Dyson says that R & D is the ‘heart and soul’ of the business. He means ______A. it is the most difficult part.B. is the most important part.C. is the most expensive part.D. is the most interesting part.Section CDirections: Complete the article with the best alternatives.Economic TermsThe economy is very stable. By letting monetary policy run out of control, the government caused inflation to rise at one point to 20 percent. The inflation (61) ______ is now down to ‘only’8 percent. However, in the last six months there has been a severe worsening in the (62) ______ rate against the dollar. Total output, or (63) ______, has fallen by 5 percent over the past year. Exports are declining and the (64) ______ of trade is disastrous: we are importing much more than we are exporting.The (65) _______ rate, with 30 percent of people out of work, is one of the highest in the industrialized world. In order to stimulate the economy and attract foreign (66) _______ the government is offering new tax (67) ______ as well as making a renewed effort to reducegovernment (68) ______. But we need to improve education and improve the skills of our labour (69) ______ in order to offer attractive investment (70) ______ over the long term.61. A. speed B. height C. rate62. A. change B. exchange C. swap63. A. GDP B. GOP C. GAR64. A. equilibrium B. balance C. swing65. A. labour B. work C. unemployment66. A. investment B. spending C. input67. A. excitement B. incentives C. inspiration68. A. bureaucracy B. bureau de change C. office work69. A. team B. group C. force70. A. occasion B. chances C. opportunitiesPart IV. Writing (20%)Directions:You are David Shaw, the marketing manager at ABC Company. On May 18th, you write a memo to all the marketing staff about attending a sales seminar according tothe given information below. You should write about 100 words.Time: 9:00 a.m.—11:30 a.m., May 25thPlace: The Crown PlazaTopic: Promotional Strategies in a Changing MarketChair person: Bill Andrew, a famous marketing expertThe entrance fees will still be paid by the company. Y ou suggest all the marketing staff attend the seminar. Any one who cannot attend the seminar should tell you no later than May 20th.。

商务英语试题及答案

商务英语试题及答案一、选择题（每题2分，共20分）1. Which of the following is NOT a common business activity?A. MarketingB. ProductionC. Human ResourcesD. Personal Hobbies2. What does the abbreviation "CEO" stand for?A. Chief Executive OfficerB. Chief Engineering OfficerC. Chief Education OfficerD. Chief Environmental Officer3. In a business context, what does "B2B" refer to?A. Business to BusinessB. Business to ConsumerC. Business to GovernmentD. Business to Environment4. When writing a business email, which of the following is NOT recommended?A. Using a professional email addressB. Keeping the subject line clear and conciseC. Writing in all capital lettersD. Including a signature with contact information5. The term "due diligence" is commonly used in which of the following scenarios?A. Preparing a business planB. Conducting an auditC. Negotiating a merger or acquisitionD. Organizing a product launch6. What is the purpose of a SWOT analysis in business?A. To analyze the strengths and weaknesses of a companyB. To outline the company's mission and visionC. To create a financial forecastD. To set sales targets7. Which of the following is NOT a type of business structure?A. Sole ProprietorshipB. PartnershipC. CorporationD. Non-profit organization8. What does "ROI" stand for in business?A. Return on InvestmentB. Risk of InvestmentC. Revenue of InvestmentD. Rate of Investment9. In a negotiation, what is the meaning of "BATNA"?A. Best Alternative to a Negotiated AgreementB. Basic Agreement Terms and NegotiationsC. Business Agreement Trade Negotiations AgreementD. Business Analysis Terms and Negotiations10. Which of the following is a key element of a business proposal?A. Executive summaryB. Personal biographyC. Detailed budget for personal expensesD. List of competitors' weaknesses二、填空题（每空2分，共20分）1. The process of identifying, analyzing, and mitigating potential risks is known as ________.2. A business plan typically includes a section on ________, which outlines the company's goals and strategies.3. In a sales contract, the ________ clause specifies the terms under which the buyer may return the product.4. The ________ is responsible for managing the company's finances and ensuring compliance with financial regulations.5. When a company is looking to expand, it may consider________, which involves entering a new market or creating a new product line.6. The ________ is a document that outlines the terms and conditions of a business agreement.7. A ________ is a type of financial statement that shows a company's income and expenses over a specific period.8. The ________ is the process of evaluating a company's financial performance over time.9. A ________ is a type of business entity that is owned and operated by a single individual.10. The ________ is the process of researching and analyzing the market to understand customer needs and preferences.三、简答题（每题15分，共40分）1. Describe the importance of effective communication in international business and provide examples of potential communication barriers.2. Explain the role of a project manager in a businesssetting and outline the key responsibilities associated with this role.四、案例分析题（20分）Read the following scenario and answer the questions that follow:A multinational company is considering entering the Asian market. The company has identified several potential partners for a joint venture. The management team is now preparing for a series of negotiations to determine the best partner for the venture.Questions:1. What factors should the management team consider when evaluating potential partners?2. How can the company ensure that the negotiations are conducted in a culturally sensitive manner?商务英语试题答案一、选择题1. D. Personal Hobbies2. A. Chief Executive Officer3. A. Business to Business4. C. Writing in all capital letters5. C. Negotiating a merger or acquisition6. A. To analyze the strengths and weaknesses of a company7. D. Non-profit organization8. A. Return on Investment9. A. Best Alternative to a Negotiated Agreement10. A. Executive summary二、填空题。

bec商务英语试题及答案

bec商务英语试题及答案BEC商务英语试题及答案一、听力理解部分（共20分）1. What is the main topic of the meeting?A. Product developmentB. Marketing strategyC. Financial reportD. Staff trainingAnswer: B2. What is the reason for the delay in the project?A. Lack of resourcesB. Technical difficultiesC. Poor communicationD. Unforeseen circumstancesAnswer: D3. What is the woman's role in the company?A. Sales managerB. HR managerC. Finance directorD. Operations managerAnswer: A4. What is the man's opinion about the new marketing campaign?A. He thinks it's too expensive.B. He thinks it's too risky.C. He thinks it's too conservative.D. He thinks it's too innovative.Answer: C5. What is the woman's suggestion for improving customer satisfaction?A. Reducing pricesB. Offering discountsC. Enhancing product qualityD. Improving customer serviceAnswer: D二、阅读理解部分（共30分）Passage 16. According to the article, which of the following is a key factor in business success?A. LocationB. CapitalC. ManagementD. Market demandAnswer: C7. What is the author's view on the importance of a business plan?A. It is essential for every business.B. It is only necessary for large businesses.C. It is not important for small businesses.D. It is only necessary for new businesses.Answer: A8. What does the author suggest as a way to reduce business risks?A. Diversifying productsB. Expanding marketsC. Investing in technologyD. Collaborating with partnersAnswer: DPassage 29. What is the main purpose of the seminar?A. To promote a new productB. To discuss industry trendsC. To provide training on leadershipD. To introduce a new management systemAnswer: B10. Who is the target audience for the seminar?A. Business ownersB. ManagersC. EmployeesD. StudentsAnswer: A11. What is the registration fee for the seminar?A. $100B. $150C. $200D. $250Answer: B12. What is included in the seminar package?A. Lunch and refreshmentsB. AccommodationC. TransportationD. All of the aboveAnswer: A三、语法与词汇部分（共20分）13. The company has announced that it will ________ a new product next month.A. launchB. landC. dropD. releaseAnswer: A14. Despite the economic downturn, our sales ________ by 15% this year.A. have increasedB. have decreasedC. have remainedD. have fluctuatedAnswer: A15. The manager asked her team to ________ the project report before the meeting.A. finalizeB. summarizeC. reviewD. reviseAnswer: A16. The new policy will come into ________ on January 1st.A. effectB. useC. practiceD. operationAnswer: A17. The company's profits have ________ significantly due to the successful marketing campaign.A. soaredB. plummetedC. stabilizedD. fluctuatedAnswer: A四、写作部分（共30分）Task 1: Write an email to a potential client introducing your company and its services. (10 points)Dear [Client's Name],Subject: Introduction to [Your Company Name] and Our ServicesI hope this email finds you well. My name is [Your Name] and I am the [Your Position] at [Your Company Name]. I am writing to introduce our company and the services we offer, which I believe could be of great benefit to your business.[Your Company Name] is a leading provider of [industry or service type], with a strong focus on [specific area or service]. We have been in operation for [number of years] and have built a reputation for [key strengths, such as quality, innovation, customer service, etc.]. Our team consists of [number of employees] dedicated professionals who are experts in their respective fields.We offer a range of services, including [list key services], and we pride ourselves on our ability to tailor our solutions to meet the unique needs of each client. Some of our recent successes include [briefly mention any notable projects or clients].I would be delighted to discuss how [Your Company Name] can assist your company in achieving its goals. Please let me know if you would be interested in setting up a meeting or a call to explore our services further.Thank you for considering [Your Company Name]. I look forward to the opportunity to work with you.Best regards,[Your Name][Your Contact Information]Task 2: Write a report on the recent company retreat and its impact on team morale and productivity. (20 points)[Your Company Name][Date]Report on Recent Company RetreatIntroduction:The purpose of this report is to provide an overview of the recent company retreat and to analyze its impact on team morale and productivity. The retreat was held on [date] at [location] and was attended by [number of participants].Objectives of the Retreat:The main objectives of the retreat were to [list objectives, such as team building, strategy planning, etc.]. The retreat was designed to [describe how the retreat was structured to meet these objectives].Activities and Events:During the retreat, a variety of activities and events were organized to [describe activities and their purposes]. These included [list specific activities], which aimed to [explain how these activities contributed to the objectives].Feedback and Evaluation:Feedback from participants was overwhelmingly positive, with many expressing that the retreat was a valuable experience. [Include any specific quotes or feedback]. A post-retreat survey was conducted to measure the impact on team morale and productivity. The results showed that [describe the results, including any improvements or changes observed].Conclusion:The retreat was a success in achieving its objectives and had a positive impact on team morale and productivity. It is recommended that similar retreats be organized in the future to continue fostering a positive work environment and enhancing team collaboration.[Your Name][Your Position]请注意，以上试题及答案仅供参考，实际BEC考试内容和格式可能有所不同。

商务英语考试题库

商务英语考试题库
一、选择题
1.在商务场合中，初次见面时通常应当首先进行什么？
2. A. 谈论业务细节
3. B. 闲聊
4. C. 介绍自己
5. D. 直接切入主题
6.在商务谈判中，最关键的技巧是什么？
7. A. 专业知识
8. B. 理解客户需求
9. C. 掌握市场动态
10. D. 沟通能力
11.在商务活动中，应当避免使用哪种颜色的纸张或文具？
12. A. 白色
13. B. 黑色
14. C. 红色
15. D. 绿色
二、填空题
1.在商务英语中，“invoice”一词指的是_____。

2.在写商务邮件时，应当在结尾处使用礼貌语，例如“_____”。

三、简答题
1.请简述在商务英语中，“promotion”一词的含义。

2.在商务谈判中，如何有效避免冲突？。

商务英语试题库及答案

商务英语试题库及答案一、选择题1. In business communication, which of the following is NOT considered a formal salutation?A. Dear Sir or MadamB. To Whom It May ConcernC. HelloD. Yours sincerely2. When discussing a business proposal, it is important to use clear and concise language to:A. Show off your vocabularyB. Avoid misunderstandingsC. Impress with complex sentencesD. Demonstrate your knowledge of jargon3. What does the acronym "B2B" stand for in the context of business?A. Business to BusinessB. Business to ConsumerC. Business to GovernmentD. Business to Industry4. If a company is described as having a "vertical integration", it means that the company:A. Merged with another companyB. Consolidated its operations within a single industryC. Outsourced its productionD. Expanded into different industries5. Which of the following is an example of a non-verbal communication in a business setting?A. Sending an emailB. Making a phone callC. Shaking handsD. Writing a report二、填空题6. The process of negotiating a contract is often referred to as the _______ phase.7. When a company is looking to expand its market, it may consider _______ into new regions.8. A _______ is a type of financial statement that shows the company's assets, liabilities, and equity at a specific point in time.9. In business, the term "synergy" refers to the benefit that is greater than the sum of the benefits of the parts working separately, which is often seen in a(n) _______.10. The _______ is the person responsible for managing the financial resources of a company, including investments and capital.三、简答题11. What are the key components of a business plan?12. Describe the role of a project manager in a business setting.13. Explain the concept of "branding" in the context of marketing.四、论述题14. Discuss the importance of cultural awareness in international business transactions.15. Analyze the impact of technological advancements on the way businesses operate today.五、案例分析题16. A company is considering entering a new market. What factors should they consider before making a decision?17. A business has been accused of unfair labor practices.How should they respond to such allegations?六、翻译题18. 将以下句子从中文翻译成英文：“我们公司致力于提供高质量的产品和卓越的客户服务。

国际商务英语试题+答案

广东外语外贸大学公开学院辅导资料国际商务英语试卷（一）课程代码：05844I. Translate the following words and expressions from English into Chinese （10%）1.International business2.GDP3.Free trade area4.Multinational corporation5.Specialization6.specific duty7.roll on roll off8.EDI9.article number10.auctionⅡ. Translate the following words and expressions from Chinese into English （10%）11.返倾销12.最惠国条款13.贴现14.充分就业15.保兑信用证16.零库存17.代位，取代18.保护主义19.免除条款（豁免条款）20.证券交易所Ⅲ.Match the words and expressions on the left with the explanations on the right （10%）21.contracting party a. amount above what is estimated as necessary22.gilts b. a business concern owned or controlled in wholeor in part by another concern23.cyclical c. recurring in cycles24.affiliate d. stocks issued by government25.legal action e. an action taken against some one in accordancewith the law.26.margin f. a country or firm that signs a legal agreement27.pooling g. a trace of land including its buildings28.verified data h. a set of international rules for the interpretation oftrade terms29.Incoterms i. authentic materials30.premises j. a combination of funds formed for common advantageⅣ. Make brief explanations of the following terms in English（10%）31.MFN32. Invisible trade33.firm offer34.open account35.L/CⅤ. Answer the following questions in English（20%）36. Was China a low -income country a few years ago? How about now?37. Can you explain the word “negotiable” in the p hrase “negotiable transport? document” ?38. What is the most common form of non-tariff barriers? Explain it in a few words.39. What is economy of scale? What is the relation between economy of scale and trade?Ⅵ.Translate the following into Chinese（15%）40. Documentary collection is a means of ensuring that the goods are only handed over to the buyer when the amount shown on a bill of exchange is paid or when the customer accepts the bill as a contract to pay by a specified date.The exporter sends the bill of exchange and the shipping documents to his bank, which forwards them to a bank in the customer’s country. This bank, or the exporter’s agents in the country concerned, takes the documents to the customer. If it is a sight bill the customer pays the amount directly. If it is a time bill he signs the bill, which means he has “accepted” it for payment within a certain specified time. In return for either payment or acceptance of payment, the customer is handed the shipping documents which give title to the goods.Ⅶ. Translate the following into English（25%）41. 在国际贸易中进出口双方都面临风险，因为总存在对方不履约的可能42. 对于一笔具体交易来说，信用证不一定是最理想的付款方式。

电大网考《商务英语基础(1)》试题及答案

电大网考《商务英语基础（1）》作业试题及答案一单选题1.Can I ____a message or would you like to ring him on his mobile phone?（5。

00分）A。

makeB。

leaveC。

haveD. take2.The engineer recommended________(5。

00分）A. when we look at this question。

B。

that values his new ideas。

C。

that the process can be made simpler.D。

which is the Mark 2 project。

3。

Shall we get straight ________to business?（5。

00分）A. inB。

downC。

overD. for4.We’ll do our _____to make your visit worthwhile。

(5.00分）A。

bestB. muchC。

mostD. worst5。

We very much appreciate your efforts________（5。

00分）A. our production costs must be no more than 15 percent.B. has done damage to our reputationC. to negotiate with youD. to make this product possible6.Because we can't find a compromise________（5。

00分）A。

we’ve ever given before.B. but I got nothing out of it。

C。

and there are two hundred and sixteen thousand employees worldwide。

商务英语考试题库及答案

商务英语考试题库及答案一、选择题1. Which of the following is NOT a common business English phrase?A. "Let's make a deal."B. "I'd like to propose a toast."C. "We need to crunch the numbers."D. "I'm not a fan of your proposal."答案：B2. In a business meeting, what does "table" mean?A. To put something on the table.B. To put a topic aside for later discussion.C. To eat at the table.D. To clean the table.答案：B3. What is the meaning of "blue-sky thinking" in a business context?A. To think about the weather.B. To think creatively and without limitations.C. To think about the sky.D. To think about the color blue.答案：B4. If a business person says "We're in the red," what does this mean?A. They are in debt.B. They are profitable.C. They are in a good mood.D. They are in a bad mood.答案：A5. What does "low-hanging fruit" refer to in business?A. Easy-to-reach fruit on a tree.B. Easy-to-achieve goals or tasks.C. Fruit that is difficult to reach.D. A type of fruit that is not ripe.答案：B二、填空题6. When you want to express that a project is progressing well, you can say, "We are on ________."答案：track7. If you need to discuss a problem with a colleague, you might say, "Let's ________ the issue."答案：touch base8. To express that a decision is final and cannot be changed, you can say, "It's ________ in stone."答案：set9. When you want to emphasize that a meeting is important, you can say, "This is a ________ meeting."答案：must-attend10. If you need to find out more information before making a decision, you might say, "I need to ________ my ducks in a row."答案：get三、阅读理解题阅读以下商务邮件，并回答问题。

商务英语题库（1）

商务英语题库（1）一、搭配题：Personnel1．The department in an organization that recruits and trains employees and deals with their problem.Reference2．Statement about a person’s character or abilities.Subsidiary3．A company which is owned by another company, called a parent company or holding company.Shareholder4．A person who owns shares in a company and is, therefore, a member of the company. Dividend5．A sum of money paid to shareholder as their part of the company’s profit.Viability6．Ability to succeed in operation; ability to continue to exist as a living thing.Symptom7．Change in the body that indicates an illness; sign of the existence of something bad. Etiquette8．The formal rules of proper behavior.Itinerary9．A plan of a journey including places to be seen and visited.Courteous10．Having or showing good manners; polite and kind.Rapport11．Close relationship or understandingReservation12．Travel arrangement to keep something for somebody, such as a seat in a train or aircraft.Refreshment13．That which refreshes, esp. food and drink.Videoconference14．A teleconference using video technology, such as closed-circuit television.Inherent15．Existing as a natural and permanent part or quality of.16．That which incites, rouses or encourages a person.Banquet17．A dinner for many people in honor of a special person or occasion, esp. one at which speeches re made.Flexitime18．An arrangement by which employees may set their work schedules, esp. their starting and finishing hours.Brainstorming19．Method of solving problems in which all the members of a group suggest ideas which are then discussed.Routine20．A fixed way of doing something.Proofread21．To read and correct the printer’s proofs of.Second22．To support an idea put forward by somebody else at a meeting.Motion23．Formal suggestion to be discussed and voted upon at a meeting.Monitor24．T o make continue observation of; record or test the operation of.Transmitter25．Telegraph or radio apparatus for sending out signals, messages, and so on. Synchronize26．To arrange for two or more actions to happen at exactly the same time.Terminal27．A piece of computer equipment consisting of at least a keyboard and a screen that you use for a large computer.Prosperity28．State of being successful; good fortune.Eloquent29．Skillful in using language to persuade or to appeal to the feelings.Nuance30．A slight delicate quality or difference in color, meaning, and so on.31．A person or thing that serves the same purpose as another.Arrogant32．Behaving in a proud, superior manner.Diplomacy33．Art of, skill in, dealing with people so that business is done smoothly.Editorial34．Main article in a newspaper, written by the editor.Insult35．To speak or act in a way that hurts or is intended to hurt a person’s feeling or dignity. Backfire36．To have an unexpected effect opposite to the effect intended.Connotation37．A meaning or idea suggested by a word or thing in addition to the formal meaning or nature of the word or thing.Dilemma38．A situation in which one has to choose between two things, two courses of action, both unfavorable or desirable.Stipulate39．T o arrange definitely; demand as a condition of agreement.Breakdown40．Separation or division of anything into parts, steps, or other units; analysis. Consultant41. An expert who changes a fee for advice or work on a particular subject.Shorthand42. Rapid writing in a system using signal or shorter forms for letter, words, phrases and so on.Permanent43. Going on for a long time.Dividend44. A sum of money paid to shareholders as their part of the company’s profit.Envisage45. To picture in the mind as a future possibility.Impersonal46. Not influenced by personal feeling.Badge47. To arrange for in a budget.Professionalism48. The expertness characteristic of a professional person.Embassy49. Duty and mission of an ambassador; his official residence.Sensitivity50. Quality, degree of being sensitive.Penalty51. Punishment for wrong doing, for the failure to obey rules or keep an agreement; what is imposed as punishment.Precaution52. Care taken in advance or avoid a risk.Vegetarian53. Person who, for human or religious reasons or for his health’s sake, eats no meat. Doomsday54. The day of judgment; the end of the worldCoordinate55. To bring or put into proper relationPitfall56. Unexpected danger of difficultyCorporate57. Relating to a company or groupSubscriber58. A person who receives the use of a service over a period of time, for which he pays Demarcate59. To mark the limits of; to set apart; separateCherish59. Keep alive in one’s heartMinimize60. To reduce to the least possible amount or degreeFacility61. Something that makes an action easy; an aid二、短语翻译1．财政年度fiscal year2．货运单据shipping documents3．远期跟单信用证term documentary credit 4．信用证letter of credit5．卖方报价selling offer6．最低价rock-bottom price7．销售确认书sales confirmation8．销售合同sales contract9．反还盘counter counter-offer10．剪样sample cutting11．根据样本as per sample12．公平竞争 a fair play13．贸易展销会trade fair14．增值税value added tax15．免税额duty-free allowance16．免税品商店duty-free shop17．所得税income tax18．领导体系system of command19．合资公司joint venture20．并购merger and acquisition21．战略联盟strategic alliance22．房地产real estate23．多元化经营的公司a diversified company 24．跨国公司multinational company25．求职信cover letter26．直接投资foreign direct investment 27．国有企业state-owned enterprise28．汇率foreign exchange rate29．证券交易所security exchange30．上市公司listed company31．目标管理management by objective 32．国际航班international flight33．往返票round-trip ticket34．建设性的建议constructive suggestion 35．相互促进mutual promotion36．经济活力economic vitality37．年会annual meeting38．直达航班direct flight39．销售代表sales respective40．销售份额sales share41．佣金商commission agent42．经销渠道distribution channel 42．目标市场target market 43．拍卖市场auction market44．头等品质first-class quality45．平均良好品质FAQ46．资信状况credit standing/status 37．经营方式modes of business48．实盘firm offer49．虚盘non-firm offer50．新订单fresh order51．邮购mail order52．接受订单to accept an order53．批发价wholesale price54．零售价retail price55．财政预算fiscal budget56．履行合同honor the contact57．信守诺言keep the promise58．滞销品dead stock59．商务关系business relations60．饼状图pie chart61．柱状图bar chart62．履约保函guarantee of performance63．第三产业the tertiary industry64．服务贸易service trade65．市场份额market share66．重工业heavy industry67．发电厂power plant68．出口导向型公司Export-oriented company69．客串演讲者gust speaker70．财务控制financial control71．金融危机financial crisis72．短量short weight73．合资公司joint venture三、翻译题1．如果你处在我的位置，你希望你的雇员具备哪些素质？If you were in my shoes, what sort of qualities you’d look for in your employees?2．我想在贵公司会有更多个人发展的机会，而且这里的工作对我来说更具有挑战性。

山东商务英语试题及答案

山东商务英语试题及答案一、选择题（每题1分，共10分）1. The term "B2B" refers to:A. Business to BusinessB. Business to ConsumerC. Consumer to ConsumerD. Business to Government2. In international trade, "FOB" stands for:A. Free on BoardB. Freight on BoardC. Free of BoardD. Full of Board3. Which of the following is not a type of trade barrier?A. TariffB. QuotaC. SubsidyD. None of the above4. The abbreviation "GDP" stands for:A. Gross Domestic ProductB. Gross Domestic ProfitC. Gross Domestic PurchaseD. Gross Domestic Price5. The phrase "going public" in business terms means:A. Becoming bankruptB. Becoming a publicly traded companyC. Going into private ownershipD. Going out of business6. The "BOP" in economic terms refers to:A. Balance of PaymentsB. Balance of PowerC. Balance of ProfitsD. Balance of Prices7. "CIF" in international trade is short for:A. Cost, Insurance, and FreightB. Cost, Insurance, and FreightingC. Cost, Insurance, FreightD. Cost, Insurance, and Freighting Costs8. Which of the following is a common method of payment in international trade?A. Cash on delivery (COD)B. Letter of Credit (L/C)C. Both A and BD. None of the above9. The term "dumping" in trade refers to:A. Selling products at a price lower than the cost of productionB. Selling products at a price higher than the market priceC. Selling products at a price equal to the cost of productionD. Selling products at a price equal to the market price10. "FDI" stands for:A. Foreign Direct InvestmentB. Foreign Domestic InvestmentC. Financial Development IndicatorD. Free Development Initiative答案：1. A2. A3. C4. A5. B6. A7. A8. C9. A 10. A二、填空题（每空1分，共10分）1. The process of a company becoming a publicly traded company is known as _________.答案：going public2. When a country's imports exceed its exports, it is said to have a(n) _________.答案：trade deficit3. The term used to describe the exchange of goods and services between countries is _________.答案：international trade4. A(n) _________ is a document that proves the ownership of goods and the terms of their transfer.答案：bill of lading5. The _________ is an economic indicator that measures the market value of all final goods and services produced in a country in a given period.答案：GDP6. A(n) _________ is a type of trade agreement where two or more countries agree to reduce trade barriers.答案：free trade agreement7. The _________ is a document that outlines the terms of a sale, including the price, quantity, and description of goods.答案：sales contract8. A(n) _________ is a financial instrument used in international trade to guarantee payment.答案：Letter of Credit (L/C)9. The _________ is the difference between a country's total imports and exports of goods and services.答案：balance of trade10. The _________ is a measure of the value of a country's currency in relation to another currency or group of currencies.答案：exchange rate三、简答题（每题5分，共20分）1. 什么是国际贸易中的“最惠国待遇”？答案：最惠国待遇（Most Favored Nation Treatment）是指一个国家给予另一个国家在贸易上最优惠的待遇，这种待遇不得低于给予任何第三国的待遇。

商务英语考试题

国开04009商务英语1任务1参考答案说明：如果课程题目是随机的，请按CTRL+F在题库中逐一搜索每一道题的答案题目1：——Hello,I'm John Taylor,the General Manager.And you must be......——: Nice to meet you.; I'm a secretary.; Daniel Anderson.标准答案：Daniel Anderson.题目2：— Can you please tell me about your responsibilities?—: Yes. I’m glad to tell you that.; Yes. My responsibilities are very important.; Yes. I was in charge of the northwest region of China.标准答案：Yes. I was in charge of the northwest region of China.题目3：— I believed Ted only from his resume. In fact he is not qualified for his job.—: Oh, it’s such a pity!; Oh, it sounds interesting!; I’m glad to hear that.标准答案：Oh, it’s such a pity!the Students’ Union.题目4：I was the of: treasurer; treasure; fund标准答案：treasurerI organized the finances.题目5：I’m particularly proud of: who; how; which标准答案：how题目6：二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。

商务英语考试试题

商务英语考试试题Part I: Listening Comprehension (30 points)Section A: Short Conversations1. (5 points)Speaker A: Good morning. May I help you?Speaker B: Yes, I'd like to inquire about the availability of meeting rooms on the 20th of this month.Speaker A: Sure. Could you please provide me with your name and contact information?Speaker B: Of course. My name is John Smith, and you can reach me at 555-1234.Question:What does the man want to know?A. The meeting room availability on the 20th.B. The contact information of the receptionist.C. The reservation details for next month's meeting.2. (5 points)Speaker A: Hi, Mark. How's the new marketing campaign going?Speaker B: Not so well. We're not seeing the expected results.Speaker A: Have you analyzed the reasons behind this setback?Speaker B: Yes, it seems that our target audience is not responding positively to the advertising message.Question:What is the main problem with the marketing campaign?A. The campaign is not achieving the expected results.B. The target audience is not aware of the advertising message.C. The marketing team has not analyzed the setback properly.Section B: Passages3. (10 points)You will hear a passage about tourism in China. Listen carefully and answer the questions.Question 1:What is the focus of the passage?A. The increase in international tourists visiting China.B. The top tourist attractions in China.C. The impact of tourism on China's economy.Question 2:What is the purpose of the passage?A. To provide recommendations for travelers in China.B. To inform about the development of tourism in China.C. To promote future tourism partnerships with China.4. (10 points)You will hear a passage about effective business communication skills. Listen carefully and answer the questions.Question 1:What is the purpose of effective business communication?A. To build and maintain professional relationships.B. To gain a competitive advantage in the market.C. To increase profits for the company.Question 2:According to the passage, what are the key components of effective communication?A. Clear and concise messages, active listening, and nonverbal cues.B. Extensive vocabulary, strong voice projection, and technical knowledge.C. Formal language, detailed reports, and persuasive speaking.Part II: Reading Comprehension (40 points)Section A: Multiple Choice QuestionsRead the following passage and choose the best answer to each question.Quality Control in ManufacturingQuality control plays a crucial role in ensuring that manufacturing processes are efficient and products meet or exceed customers' expectations. It involves monitoring and maintaining the desired level of quality throughout the production process. Here are some key aspects of quality control:1. Inspection: Regular inspections are carried out to identify defects or issues in raw materials, components, and finished goods. This helps in early detection of problems and avoids costly rework or customer complaints.2. Testing: Various tests are performed using appropriate equipment and techniques to ensure that products meet required specifications and comply with industry standards. This includes checks for dimensions, performance, strength, and durability.3. Quality Documentation: Comprehensive documentation is essential for traceability and providing evidence of adherence to quality standards. This includes records of inspections, testing results, and any corrective actions taken.4. Continuous Improvement: Quality control is an ongoing process that aims to continuously improve performance and reduce defects. Feedback from inspections, testing, and customer feedback plays a vital role in identifying areas of improvement and implementing corrective measures.5. Training and Education: Proper training programs are essential to ensure that employees understand quality control procedures, standards, and the importance of their roles in maintaining product quality.Question 1: What is the main purpose of quality control in manufacturing?A. To exceed customers' expectations.B. To reduce defects and improve performance.C. To implement traceability and documentation.Question 2: What role does comprehensive documentation play in quality control?A. It helps in early detection of problems.B. It provides evidence of adherence to quality standards.C. It ensures proper training programs for employees.Section B: Passage CompletionRead the following passage. Choose the best option to complete each blank.International Business EtiquetteIn today's globalized business world, understanding and adhering to appropriate international business etiquette is key to successful cross-cultural communication and building strong business relationships. Here are some (1)_______________ for conducting business in different countries:1. France: Punctuality is highly valued in France, so be sure to arrive on time for meetings. Addressing people using their formal titles, such as "Monsieur" or "Madame," is also customary.2. Japan: Bowing is a common form of greeting in Japan. Business cards, known as meishi, are exchanged with both hands being held out, and they should be handled with respect.3. Brazil: Building personal relationships is important in Brazil. Business meetings often start with some small talk and conversation unrelated to business matters. It is also common to exchange kisses on the cheeks when greeting someone.4. Saudi Arabia: Respect for Islamic traditions and customs is crucial in Saudi Arabia. Women should dress modestly and meetings should be arranged in advance, preferably through a local contact.(2)_______________, it is always a good practice to research and familiarize yourself with the specific etiquette of the country you will be conducting business in.Question 1: What phrase best completes (1)?A. guidelines and practicesB. recommendations and adviceC. customs and traditionsQuestion 2: What phrase best completes (2)?A. To concludeB. As a resultC. In conclusionPart III: Writing (30 points)Write an email to your business partner, John, to:1. Confirm a meeting time and date for next week.2. Discuss the agenda for the upcoming meeting.3. Request any necessary documents or materials prior to the meeting. Remember to:- Use a professional and polite tone.- Keep the email concise and to the point.- Sign off appropriately.(Write your email on the following pages.)。