Communication Presentation 商务英语 ppt 交流讲解学习
全方位商务英语口语课件 Unit 16 Intercultural Business Communication
Warm-up
• Build up dialogues with your partner based on the following situations.
• Situation 1: You are at a bank and talk to the bank clerk about opening a bank account. You tell him/her what account you’d like to open and ask for necessary information about how to apply for it.
communication skills? Give examples. ➢ What advice would you give to a first-
time visitor to your country?
Task 1Rules of Communication
• 1. The whole class will work in two groups. Group A is from Culture A while Group B from Culture B.
• 3. Students will talk freely to each other. The aim of the talk is to know about each other’s culture features.
Business Communication商务社交礼仪英文版课件
Telephone Etiquette
Identify yourself and your company. Ask the person if he or she has time to talk. Make calls during normal business hours. Return calls the same day. Never put someone on hold without asking permission. Don’t do other work while on the phone Be courteous of others when screening calls.
Meeting Etiquette
Before the meeting Starting the meeting After the meeting
Etiquette at Business Meetings: Before the Meeting
Arrive early to make sure meeting room is set up correctly. Put agendas in place. Provide for drinks and a light snack. Stand near the door to thank each person who arrives. Ask what issues are of particular interest to them. Introduce new members to existing members
communications 英语PPT
Good communication is the foundation of successful relationships, both personally and professionally. But we communicate with much more than words. In fact, research shows that the majority of our communication is nonverbal. Nonverbal communication, or body language, includes our facial expressions, gestures, eye contact, posture, and even the tone of our voice.
• 4. Nonverbal signals can express feelings inappropriate to state. • 5. A separate communication channel is necessary to help send complex messages.
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• In human beings, eye contact is a form of nonverbal communication and is thought to have a large influence on social behavior. Coined in the early to mid-1960s, the term has come in the West to often define the act as a meaningful and important sign of confidence and social communication. The customs and significance of eye contact vary widely between cultures, with religious and social differences often altering its meaning greatly.
communication. 有关交流的英语PPTPPT 课件
Part 2 : Engaging Your Audience
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e gestures. These include gestures with your hands and face. Make your whole body talk. Use smaller gestures for individuals and small groups. The ge that one is addressing increases in size.
Decoding: Finally, the receiver translates the words or symbols into a concept or information that a person can understand.
Three primary steps of communication
Part1: Understanding the Basics of
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Communication Skills
3.Practice. Developing advanced communication skills begins with simple interactions. Communication skills can be practiced every day in settings that range from the social to the professional. New skills take time to refine, but each time you use your communication skills, you open yourself to opportunities and future partnerships.
《商务英语口语》课件
03
Practical Application of Business English
Speaking
The Application of Business English Speaking in
Negotiations
Байду номын сангаас
Negotiation Preparation
Useful phrases and vocabulary for clarifying goals, researching opponents and understanding negotiation strategies
Presentations and Meetings
Preparing for speaking engagements, using visual aids and handling Q&A sessions effectively
Dealing with Emergencies
Phrases for handling unexpected situations, such as delays, cancellations and loss luggage, with professionalism and composition
Good Business English speaking skills can enhance career opportunities and promotions They are highly valued by employees and can lead to increased confidence and success in professional settings
商务英语Presentation完整版
What is important when job-sharing?As we all know, job-sharing with less work stress and have more free time. However, what is important when job-sharing? As far as I am concerned, the first thing is to find someone you like as your partner. Only when you find someone you like can you have more passion and strength to work. What’s more，organize and plan how you share the work is also important . You need careful planning to play to each other’s different strengths. You also need to share the work responsibility in equality. Besides, communication is also an important factor to consider when job-sharing .You should try your best to communicate with your partner .As long as you all communicate well, everything will be solved more easily. At last but not least, you must learn to coordinate with the other person.All in all, to find someone you like as your partner，organize and plan the work ，communication and coordinate with the other person are important when job-sharing.What is important when working from home?As we all know, working from home with less work stress and have more time with children. However, what is important when working from home? As far as I am concerned, the first thing is to set up office space in the house. Only by doing this can you have a good environment to work. In a good space to work, you can more relax and efficiently. It's a good idea to set a timetable to plan your working hours and your breaks. So you can have a regular hours to work and relax. What’s more, you also should keep your cellphone is on so that your colleagues and client can reach you as though you are in office. At last but not least, you must learn to refuse some friends' invite when you are working. Such as go shopping and for lunching.All in all, to set up office space, set a timetable keep your cellphone is on and refuse some friends' invite is important when work from home.What is important when setting up your own business?As we all know, if you are a sole trader then you are self-employed and set up on your own. On one hand, you take all the profit, on the other hand, if you go bankrupt, you will lose everything. However, what is important when setting up your own business? As far as I am concerned, the first thing is to add plenty business experience before setting up your own business .When you have plenty of experience ,you can understand many challenges in this and make correct decisions. Besides, a brave heart and positive attitude is also an important factor .Because when setting up your ownbusiness, you will face many kinds of difficulties and challenges. But you must to face them and to overcome them. At last but not least, you should knowing your customers well.You can hand out some questionnaires to find out what the customers want and need.All in all, plenty business experience，a brave heart and positive attitude and knowing your customers well is important when setting up your own business .What is important when your business is a partnership?As everybody knows that partnership means that you are self-employed and start the business with another person .On one hand, you share the pressure, on the other hand, you might disagree on strategy. However, what is important when your business is a partnership? As far as I am concerned, the first thing is to find someone you like as your partner. Only when you find someone you like can you have more passion and strength to work. What’s more，organize and plan how you share the work is also important . You need careful planning to play to each other’s different strengths. You also need to share the work responsibility in equality. Besides, communication is also an important factor to consider when job-sharing .You should try your best to communicate with yourpartner. As long as you all communicate well, everything will be solved more easily. At last but not least, you must learn to coordinate with the other person.All in all, to find someone you like as your partner，organize and plan the business work ，communication and coordinate with the other person are important when your business is a partnership.What is important when placing a newspaper advert?As we all know, newspaper advert is a kind of advert which is convenient and cheap. Every day we can find many kinds of newspaper advert .However, what is important when placing a newspaper advert? As far as I am concerned, the first thing is to make sure your target customers can focus on your advert .So you should choose appropriate type of newspaper to place your advert .Only by doing this can you attract more target customers to read your advert. What’s more, it's a good idea to buy a big page to outstand your advert. Though, it will spend more money. But it will contribute to more people find you advert easily. At last but not least, you should make full preparations when you decide to placing a newspaper advert .You should modify the advert information again and again so that they are totally correct and perfect.All in all, make sure your target customers can focus on your advert, buy a big page to outstand your advert and modify the advert information is important when placing a newspaper advert.What is important when selecting applicants for a job?As we all know, everyday there many employers are selecting applicants for their company .However, what is important when selecting applicants for a job? As far as I am concerned, the first thing is the applicants' personal qualities. Applicants who have good personality can serve the company better. They can obey the rules of company well. What's more, the first impression of the applicants is also significant. Though there is an English saying like this: Don’t judge a person by his appearance. However, the facial and gesture can show the applicants ‘attitude. And we can through their performance at present to know whether they make full preparation. At last but not least, we can ask them whether have previous experience of the job they apply for. Because if they have experience then they can be involved in this job more quickly.All in all, the applicants' personal qualities, the first impression of the applicants and previous experience is important when selecting applicants for a job.What is important when arranging in-house training?As we all know, in-house training is a common way of training.Maybe many people think it's easy to arrange in-house training. In fact, there are many things you must consider when arranging in-house training. As far as I am concerned, The first thing is the training needs of staff. The object of training is the staff. Only when we know and meet their requirements, can we improve their knowledge and skills needed for higher quality performance and more effective work. Otherwise, it will be purposeless and a waste of time.The second thing to remember is the quality and influence of the trainer. To make the training effective, the trainer plays a very important role. A qualified trainer with great influence can make the training more professional, appealing and convincing. Since most staff nowadays are quite busy, they will not attend a training offered by an obscure, inexperienced and non-professional trainer.In addition to that, length of training should be well-planned. It cannot be too long or too short. A lengthy training may be tedious and exhaustive; while too short training may be fruitless.. ..。
商务英语沟通技巧概述(英文本)(ppt 24页)
Flash watching Office English-L3Interviewing a prospective employee
1. Sunny calls for an interview Sunny: Are there any available positions in your office? I’d
I trained as a clerk. He finished his training three years ago. They worked there for three years. I took an English course last year. She became assistant manager in 1990. We left school five years ago.
Could you give me summary of your current job? What strong points and weaknesses do you have? How do you handle your conflict with your colleagues in your work? Why did you leave your last job? What’s your hobby?
describe your first job
Listen to Veronique and Daniela talking about their first job. How long did they stay in their first jobs? Listen again and fill in the missing information.
商务英语PRESENTATION
商务英语presentation 演讲稿1.起始部分：My presentation is about electronic commerce and our life ,when is comes to shopping and business ,to a large extent,I think that electronic commerce has been a must for our life.So I choose this topic to have a discuss with you,(第一张) I will talk about four part of contents.The first part is about the definition of the e-commerce,and I will let you know what is electronic e-commerce. The second part is concerning the classification of e-commerce,in this part,you will learn several models of e-commerce ,in the third part you will have a knowledge of the transactional process of e-commerce.In the last, I would like to weigh the pros and cons of e-commerce with you,and Share one of my shopping experiences with you.2.(第二张)The definition of e-commerceMaybe we're not familiar with e-commerce enough,because it is no longer a face to face, watching the real goods, relying on paper-based documents (including cash ) for transactions.But through the network, an array of products through online information, improve logistics and distribution systems and to facilitate secure financial settlement of transactions .now i give you several key words about e-commerce,and i think you will know what is e-commerce.Through the key words we can find that e-commerce is an advanced trading in information technology. E-commerce has created a virtual market exchange places. E-commerce is "Modern Information Technology" and "business" of the collection and E-commerce is a concept, rather than the simple use of electronic facilities are completed and business activities.3.(第三张) So we can conclude that-----4（第四张）N ow I will introduce several common models of e-commerce to you,the first type is b2b,it means that---,and I list some representatives for you,such as -----5.(第五张) I guess many of you have an experience of shopping on line ,but do you know the whole process of e-commerce?Now I give you a chart to learn the process.the first step is customer orders,then orders accepted,then Inquires the goods inventory，then Confirmed that it is available,then Generate sales single,then Confirm the outbound,,and few days latter,you will receive your goods.6.(第七，八张)Advantages and disadvantages of e-commerceNowthat we have already known some information of e-commerce,in here I would like to weigh the pros and cons of e-commerce with you,and Share some of my shopping experiences with you.l have listed some advantages by some phrases,let's see it.----------As we all know,everything has two sides and e-commerce is not an exception,take the model of b2c or c2c for example ,and you are the customer ，what do you think is the disadvantages of e-commerce ? Now let's list some disadvantages of e-commerce .-----I have several experiences of shopping online,generally speaking i think e-commerce is convenient for us,and we can quickly choose the goods that we want .but i also meet some troubles,for example ,on one occasion, i bought a pair of shoes online ,but when i got the shoes,i found it is a little bigger,on another occasion,i bought a T-shirt ,and the T-shirt in picture ,which is not corresponding to the real good.of course i have some successful experiences,make or mar,it mainly depends on you.。
商务沟通技巧(英文版课件)
英文版课件：从沟通技巧到跨文化沟通。提供了丰富的商务沟通工具，帮助 您在职场中取得成功。
Part 1: Introduction to Business Communication
Definition of Business Communication
Learn the fundamental concepts and principles of effective business communication.
Importance of Business Communication
Discover why strong communication skills are crucial for professional success.
Types of Business Communication
Explore the different forms of communication used in a business context.
Master the art of crafting persuasive and compelling business proposals.
Business Letter Writing
Understand the format and etiquette for writing effective business letters.
Understand the importance of professional and respectful communication practices.
Part 3: Non-Verbal Communication Skills
Business Communication(new)商务英语学习课件
L: 4) Next Sunday afternoon,and will stay for two weeks.
R: Sunday afternoon, 5) will be September5, and leaving on September19.
for my guests in my name.
R: OK. May I have your name please?
L: Of course. My name is Louisa Kailer from KAD Couputer System. 2)My guests’ names are Naomi Singh and Andrea Kass.
What do you need to take into your
consideration while making a reservation
in a hotel?
Return
Task
You work in APD Ltd. Your company will have 15 guests (12 are female and 3 male) coming from USA next Tuesday for a trade fair. They will be arriving in your city on Saturday, 21st May. And will be staying for one week. They will have a six-day meeting in the hotel and a city tour on the last day. Please make a preparation list for making reservations.
商务英语与跨文化沟通培训ppt课程
Business formal
This is the most formal attribute and is typically worth it for very important occasions or meetings It insists of a suit, tie, and other accessories such as cufflinks
Exploring Positions
Proposing solutions, compiling, and considering the other party's needs and interests
Making Offers and Processes
Report Structure
Outlining the report's purpose, content, and conclusion
Important elements that contribute to the success of the negotiation, such as effective communication, understanding of the other party's needs, and utilization of level points
Feedback and clarification
Using feedback and clarification techniques to ensure messages are understood correctly in cross cultural communication
Understanding the business objectives, researching the other party, and planning strategies and arguments
Email-communication-电子邮件商务沟通技巧(英文版本)PPT课件
• Easily trackable
• Easily missusable
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When to Use What
• Is the recipient your colleague? • How well do you know him/her? • Have you met him/her personally? • How frequent is your communication? • What is the purpose of writing? • Is he/she of the same age, culture, position,
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General rules – When Writing the Email
DOs:
• Use active instead of passive
• 'We will process your order today‘ • 'Your order will be processed today‘
• Be accurate, brief and polite • Use a meaningful subject • Answer all questions • Take your time
• Read your emails carefully and use spell checker before sending
• Remember your email is likely to be passed around • Keep you email short, structured and readable
• Sentences (max 20 words) • Lines (max 60- 80 characters) • Paragraphs (max 8-10 lines
国际商务沟通英文PPT1
From Borden, 1991, 171 © 2011 Pearson Education, Inc. publishing as Prentice Hall 9
Describe the U.S. or Another Culture Using Borden
•Language
– Verbal – Nonverbal
•Psychological
– Content •Knowledge •Belief Systems – Processes •Encoding Thought •Decoding Thought
© 2011 Pearson Education, Inc. publishing as Prentice Hall 11
“Here’s your headcount: we have 30 in the factory, 15 in the office, 5 in the hospital on sick leave, none broken down by sex. If you must know, our problem here is with alcohol.”
© 2011 Pearson Education, Inc. publishing as Prentice Hall 13
Stereotypes of U.S. Persons
• Consider contracts and the written word as very important • Be aware of the status differences within the organization. However, generally no display of superiority or inferiority is made, which makes rank-conscious foreigners uneasy • Are very mobile • Convey superiority in their actions