酒店工程英语常用词汇汇编
酒店实习英语词汇
酒店实习英语词汇rent 租金bill 账单manager 经理attendant 服务员desk clerk 值班服务员waiter （餐厅）服务员waitress （餐厅）女服务员information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅men's room 男盥洗室ladies' room 女盥洗室cloak-room 存衣处basement 地下室cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室sofa, settee 长沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子stool 凳子bench 条凳tea table 茶几desk 书桌bookcase 书橱bookshelf 书架wardrobe 衣柜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯single bed 单人床double bed 双人床twin beds 成对床mattress 褥子quilt 被blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillowcase 枕套mat 席cushion 垫子bathroom 浴室bath tub 浴盆shower bath, shower 淋浴cold and hot water taps 冷热自来水龙头sprinkle-nozzle, (shower) nozzle 喷头dressingtable 梳妆台mirror 镜子washbasin 洗脸盆towel 毛巾toilet, lavatory, washroom 卫生间water closet, W.C. 厕所；抽水马桶toilet roll, toilet paper 卫生纸bath towel 浴巾bathrobe 浴衣towel rail, towel rack 毛巾架sponge 海绵waste-paper basket 废纸篓thermometer 温度计balcony 阳台sash window 上下开关窗shutters 百叶窗transom, transom window 气窗curtain 窗帘lace curtain 挑花窗帘windowsill 窗台air-conditioned 有空调设备的radiator 暖气片central heating 暖气ashtray 烟灰碟smoking set 烟具electric fan 电扇chandelier, pendant lamp 吊灯fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor lamp 落地灯wall lamp 壁灯lampshade 灯罩bulb holder 灯头bulb 灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch 开关socket 插座plug 插头telephone 电话electric iron 电熨斗peg, hook 衣钩clothes-hanger 衣架door-mat 门前的擦鞋棕垫。
酒店专业词汇表
Glossary –Hotel Language 专业词汇表-酒店语言
FO-Front Office-前厅部 Concierge- 礼宾部 FD-Front Desk-前台 Service Center-服务中心 Executive Floor- 行政楼层 Health Club-健身中心 PA-Public Area-公共区域 Floor-楼层 HSKP-Housekeeping-客房部 Laundry-洗衣房 Linen [‘linin]Room-布草房 Locker Room 更衣室 F&B-Food & Beverage -餐饮部 Chinese Restaurant-中餐厅 Western Restaurant-西餐厅 Room Service-送餐部 Beverage-酒水部 Banquet 宴会 Kitchen-厨房 Stewarding-管事部 S&M-Sales & Marketing 市场销售部 PR-Public Relations公关部 Training-培训部 HR-Human Resources人力资源部
酒店常用词汇
Brown sugar Fridge/Refrigerator 四、电话 Telephone Data port Guest service button Credit card calls & Collect calls Sheraton reservation call Wake up service Emergency service Voice-mail Message light Receiver / handset Phone pricing Voice-mail information card 、房间设施 ROOM FACILITY Ceiling Carpet Luggage rack Sofa Coffee table Window Curtain Day curtain Night-curtain Drape Pole Cabinet Writing table Stationery box Ergonomic desk chair Table Lamp
创可贴 自动取款机 扑克牌 避孕套 卫生巾 打火机 化妆品 牙签 体温计 吸管 婴儿床 加床 凳子 集线器 扫帚 行李车 纸箱 打包服务 筷子 叉子 插头 日光灯 药店 游泳衣 泳裤 书房 送餐车 胶水 隐形眼镜 自来水
Plaster ATM(Automatic teller machine)/ Automatic Bank/Cash Machine Poker cards Condom Sanitary towel Lighter Cosmetic Toothpick/Dental kit Clinical thermometer Straw Crib/ Baby cot Rollaway bed/Extra bed Stool Hub Broom Luggage trolley Cardboard box Packing Service Chopsticks Fork Plug Fluorescent lamp Pharmacy Swimwear Swimming Trunks Study IRD table/ IRD trolly Gluewater Contact Lenses Tap Water
酒店专业英语外语
酒店专业英语外语指的是在酒店行业中使用的专业英语词汇和表达方式。
以下是一些常见的酒店专业英语外语示例：1. 酒店服务：- Front desk（前台）- Check-in（办理入住手续）- Check-out（办理退房手续）- Room service（客房服务）- Housekeeping（客房清洁服务）- Concierge（礼宾服务）- Bellhop（行李员）- Porter（搬运工）2. 酒店设施与房间类型：- Single room（单人间）- Double room（双人间）- Suite（套房）- Twin room（双床间）- Executive floor（行政楼层）- Gym（健身房）- Spa（水疗中心）- Pool（游泳池）3. 餐饮服务：- Restaurant（餐厅）- Buffet（自助餐）- A la carte（点菜）- Menu（菜单）- Waiter/waitress（服务员）- Chef（厨师）- Bar（酒吧）- Room service（客房送餐服务）4. 会议与活动：- Conference room（会议室）- Banquet hall（宴会厅）- Event planning（活动策划）- Audiovisual equipment（音视频设备）- Catering（餐饮服务）- Delegate（代表）- Keynote speaker（主讲人）5. 预订与取消：- Reservation（预订）- Availability（可用性）- Occupancy rate（入住率）- No-show（未到）- Cancellation（取消）- Confirmation number（确认号码）- Deposit（押金）这些只是酒店专业英语外语的一部分，实际上酒店行业中的专业术语和表达方式非常丰富。
酒店英语词汇大全(二)
酒店英语词汇大全(二)一、服务质量1.1 好评度量词•Positive feedback rate：积极反馈率•Customer satisfaction rate：客户满意度•Net promoter score：净推荐值•Repeat guest rate：复购率•Returning visitor rate：回访率•Referral rate：介绍率1.2 增值服务•Turn-down service：晚间整理服务•Wake-up service：叫醒服务•Complimentary breakfast：免费早餐•Express check-in/out：快速办理入/退房手续•Business center：商务服务中心1.3 前台服务•Welcome drink：欢迎饮料•Room upgrade：升级房型•Late check-out：延迟退房•Early check-in：提早入住•Guest information directory：客房信息指南•Concierge service：礼宾服务二、客房设施2.1 客房类型•Single room：单人房•Double room：双人房•Twin room：双床房•Suite：套房•Connecting room：相邻房2.2 设施用品•Bedding：床品•Towel：毛巾•Bathrobe：浴衣•Slipper：拖鞋•Hanger：衣架•Umbrella：伞2.3 客房设施•Air conditioner：空调•Television：电视•Refrigerator：冰箱•Safe：保险箱•Wifi：无线网络•Private bathroom：独立卫浴三、餐饮服务3.1 餐饮场所•Café：咖啡厅•Buffet：自助餐厅•Restaurant：餐厅•Bar：酒吧•Lounge：休息厅3.2 菜肴饮品•Appetizer：开胃菜•Main course：主菜•Dessert：甜点•Cocktail：鸡尾酒•Beer：啤酒•Wine：葡萄酒3.3 用餐方式•Room service：送餐服务• A la carte：点菜•Set menu：套餐•Takeaway：外卖•Delivery：配送•Catering service：餐饮服务四、会议活动4.1 会议设施•Conference room：会议室•Audio/Visual equipment：音/视设备•Microphone：麦克风•Projector：投影仪•Whiteboard：白板•Podium：讲台4.2 会议服务•Event planning：活动策划•Catering：餐饮服务•Translation service：翻译服务•Registration desk：报名台•Business meeting：商务会议•Seminar：研讨会五、其他服务5.1 健身娱乐•Fitness center：健身中心•Swimming pool：游泳池•Spa：水疗服务•Massage：按摩服务•Golf course：高尔夫球场•Karaoke：卡拉OK5.2 交通服务•Airport shuttle：机场班车•Car rental：租车服务•Valet parking：代客泊车•Limousine service：豪华轿车服务•Bicycle rental：自行车租赁•Electric vehicle charging：电动车充电5.3 旅游咨询•Tourist information desk：旅游信息台•Ticket booking service：机票预订服务•Tour guide：旅游导游•Travel package：旅游套餐•Destination information：目的地信息•Local attraction：本地景点以上就是酒店英语词汇大全的第二部分内容，酒店服务领域还有很多的专业术语和常用词汇需要掌握。
酒店专业术语汇编（中英文对照）
酒店专业术语汇编（中英文对照）标准 Standard：(1)Accommodation(住宿)：提供的给予睡觉休息的场所。
(2)Adjoining Room (邻近房)：指两间房间近连在一起。
(3)Advanced Deposit (订金)：客人为了确保能有房间而提前支付给酒店一笔直按金。
(4)Advance Payment（预付金/押金）：按照酒店财务规定和有关规定，前台服务员要求客人预先支付房费和不可预测费用的付费方式，如现金担保、信用卡预授权。
(5)Amenity（致意品）：指酒店免费向住店客人提供的一些礼品，如水果、鲜花或饮品等。
(6)Arrival(到店)：指客人入住酒店的抵店，如： ArrvialDate。
(7)Average Room Rate（平均房价）：指所有住房的平均价格，它是前台的一个常用术语。
即A.R.R.。
(8)Block (预告锁房)：指为了把某间房能够保留下来，而提前把此房间在某日锁起来，使其在该时间段显示被占用，有利于控制房间的预售。
(9)Cancellation(取消)：指客人取消订房。
(10)Check-In：指客人登记入住酒店，包括机场登机手续也是同样的叫法。
(11)Check-Out：指客人结账离开酒店。
(12)Complimentary(免费)：指由总经理批准提供给某个客人的不需要收费的房间，即COMP。
(13)Confirmation(确认)：指酒店发给订房客人的一种十分详细的订房书而协议，承认客人在将来的某一天有权居住在本酒店。
另，机票中的往返票，连程票，在中转途中要求做位置的Comfirmation，否则航空公司有权取消该位置而转售他人。
(14)Connecting(连通房)：指两间房中间有一扇门连通起来的房间。
(15)Corporate Rate(公司合同价)：指与酒店有协议而提供给公司的客人的房间价格，这类价格通常为特别价，且保密。
(16)Credit Card(信用卡)：指由银行签发的一种可以作为交易的卡片，代替现金支付的凭证。
酒店英语知识必备
酒店英语知识必备目录第一章—————酒店词汇第二章—————礼貌用语第三章—————各部门规范用语第四章—————日常答辩第一章酒店词汇1、Four—star hotel 四星级酒店2、General manager office/Executive office. 总经理办公室/总办3、Food and beverage dept. 餐饮部4、Recreation dept 康乐部5、Personal& training dept 人事培训部6、Front office dept 前厅部7、Housekeeping dept 客房部8、Sales dept 销售部9、Computer dept 电脑部10、Finance dept 财务部11、Engineering dept 工程部12、Security dept 保安部13、Purplish Red KTV 万紫千红KTV14、Cafe Athens 雅典西餐厅15、Sauna 桑拿16、Multi-Function Hall 多功能厅17、Global-Palace Restaurant 皇宫大酒楼18、Meeting Room 五洲会议室19、Business center 商务中心20、Happy Tea House 怡园茶艺馆21、Beauty Salon &Font Massage Center 美容足浴保健中心22、Air Villa 空中别墅23、General manager 总经理24、Vice general manager 副总经理25、Manager 部门经理26、Duty manager 值班经理第二章礼貌用语A 欢迎和问候语：1、Good morning (afternoon, evening), sir (madam)早上（下午、晚上）好，先生（夫人）。
2、How do you do? Glad to meet you .您好！很高兴见到您。
实用酒店常用英语词汇
实用酒店常用英语词汇大全information desklobby lounge大堂吧问讯处reception officeexecutive lounge行政酒廊接待室hotel registercellar地窖旅客登记簿registration formbroom closet杂物室登记表newsstandroom number房间号码售报处postal serviceroom key房间钥匙邮局效劳处shopsuite一套房间小卖部barsingle room单人房间酒吧间loungedouble room双人房间休息厅roof gardensitting-room, living-room起居室屋顶花园billiard-roomlock锁球房dining-room, dining halldoor knob; Door handle门把餐厅door knocker门环cloak-room行李房 / 存衣处basementsafety door hook平安钩地下室boutiquesofa, settee长沙发精品商场sectional sofa拼合沙发spring弹簧easy chair安乐椅desk书桌armchair扶手椅bookcase书橱wicker chair藤椅bookshelf书架folding chair叠椅cabinet橱柜swivel chair转椅wardrobe衣柜rocking chair摇椅round table圆桌stool凳子writing desk写字台bench条凳drawer抽屉tea table; end table茶几luggage rack行李架tea trolley活动茶几dresser mirror梳妆镜night table/stand床头柜built-in wardrobe, closet壁橱hanger挂钩chest of drawers五斗橱wall plate壁上挂盘screen屏风Chinese painting国画hat rack帽架elevator, lift电梯rug小地毯carpet大地毯quilt被子floor楼层，地板blanket毯子carpentry(总称 ) 木器sheet床单bedclothes床上用品bedspread床罩folding bed折叠床cotton terry blanket毛巾被sofa bed沙发床pillow枕头single bed单人床pillowcase枕套double bed双人床bedding被褥twin beds成对床toilet roll, toilet paper卫生纸cot小孩床perfume香水camp bed行军床toilet tissue卫生纸bed frame床架good-night towel晚安巾mattress床垫towel rail, towel rack毛巾架bed pad床软垫towel毛巾cushion靠垫，垫子 / 床垫face towel面巾mat席bath towel浴巾bathrobe浴袍tooth brush牙刷evening gown睡袍bathroom浴室lady ’s sanitary女士卫生袋bath tub浴盆shower cap淋浴帽tap; faucet水龙头nail file指甲挫shower nozzle喷头razor剃须刀shower bath, shower淋浴comb梳子dressing table梳妆台bath foam沐浴露mirror镜子cosmetics化装品washbasin洗脸盆detergent清洁剂toilet, lavatory, washroom卫生间clothes-line晾衣绳water closet, W.C.厕所；抽水马桶sponge海绵toilet pot; toilet bowl马桶soap香皂men's room男盥洗室soap dish皂托ladies' room女盥洗室tooth paste牙膏plunger橡皮塞子tooth powder牙粉toilet water tank cover马桶水箱盖toilet board马桶坐板rubbish bin垃极桶toilet seat马桶盖waste-paper basket废纸篓Vase花瓶air-conditioned有空调设备的bathroom scales浴室称radiator暖气片bath mat花洒浴室防滑垫central heating暖气running water自来水ashtray烟灰碟transom, transom window气窗smoking set烟具curtain窗帘match火柴drapes挂帘electric fan电扇balcony阳台chandelier, pendant lamp吊灯sash window上下开关窗swag lamp; pendant light吊灯shutters百叶窗socket; bulb holder灯口Venetian blind百叶窗帘fluorescent lamp日光灯shower curtain and rod淋浴帘和架desk lamp台灯lace curtain挑花窗帘bedside lamp床头灯windowsill窗台floor/standard lamp落地灯wall lamp壁灯lampshade/smoke bell灯罩 / 烟罩bulb holder灯头bulb灯泡screw-type bulb罗口灯泡bayonet-type bulb卡口灯泡frosted bulb磨砂灯泡opal bulb, opaque bulb乳白灯泡switch开关socket插座electric humidifier湿度调节器plug插头night stand lamp床头柜灯dresser lamp梳妆灯ceiling lamp天花板吊灯end table lamp茶几灯fuse wire保险丝refrigerator电冰箱temperature adjuster气温调节制panel床头柜电钮板door-mat门前的擦鞋棕垫mosquito incense蚊香electric kettle电热水壶ball pen原珠笔wall covering墙纸TV remove control电视摇控器remote control holder摇控架Two-pin socket两相插座Three-pin socket三相插座transformer变压器shower head淋浴喷头rotary floor scrubber洗地机wet vacuums吸水机thermometer温度计thermos热水瓶video cassette recorder录像机electric iron电熨斗tie领带iron board熨斗板mend修补trousers press电热熨裤机stitch补缀rubber glovers防护手套sewing kit针线包fire escape plan走火图manager经理gas mask防毒面具attendant效劳员voltage电压desk clerk值班效劳员laundry bag洗衣袋waiter〔餐厅〕效劳员cloth brush衣刷waitress〔餐厅〕女效劳员peg, hook衣钩rent租金hanger; clothes hanger衣架bill账单hat rack衣帽架Management经营、管理shoe polishing擦鞋效劳market price市价shine paper擦鞋纸cashier's desk兑换处shoe lifter/shoehorn鞋拔coin硬币stain污迹check-out time退房时间underpants内裤voucher证件sweater毛衣price list价目表woolen fabrics毛料织品check, cheque支票sign() 字interest利息form表格reservationreception desk接待tip小reservation deskluggage office行李房⋯per thousand千分之⋯spare(形)多余的postpone() 延期cancel() 取消traveler’s cheque旅行支票pay() 付款fill() 填写administration管理、noteregistration desk入宿登lobby大identification card身份rate of exchange率conversion rate算率charge() 收billchange moneyprocedure手、程序information deskluggage label行李overbooking超房⋯per cent百分之⋯accounting deskcash() keep() 保存、保存escalator自楼梯ground floor(英) 底，层，一楼bank draft汇票first floor(英 ) 二楼， ( 美) 一楼accept(动) 接受second floor(英 ) 三楼， ( 美) 二楼fill in the form填表reasonable(形) 合理的procedure fee/handling charge 手续费cold and hot watertaps Tea cup茶杯冷热自来水龙头Water cup水杯Ice tong冰夹Wine cup酒杯Spoon咖啡匙Tooth cup漱口杯Bed skirt床裙Glass ashtray玻璃烟缸Hair dryer电吹风Porcelain ashtray瓷质烟缸Shoe basket鞋篓Telephone机Scissors剪刀Soap dish皂碟Clock闹钟Cotton ball bottle棉球瓶Silk quilt云丝被Coffee dish咖啡碟Desk dish台盆Eiderdown羽绒被Pants hanger裤衣架Water kettle电热水壶Tea plate茶盘Bath salt bottle浴盐瓶Washcloth plate面巾纸盒Cloth brush衣刷Laundry basket送衣篓Ice bucket小冰桶Towel basket毛巾篓Mechanism health scale 机械健康称Depend pillow靠枕芯 A things plate消耗品盒Suit hanger西装衣架Downy pillow case羽绒枕芯住宿登记常用Telephone directory号码簿Charger充电器Depend pillow case靠枕套Umbrella雨伞Patch board多功能插座Washing liquid bottle洗手液瓶Clothes hanger普通衣架Suit shelf立式西装架Silk hanger绸衣架Flashlight应急电筒Bathtub浴缸Note-paper folder便笺夹Commode恭桶Bath robe浴泡centralair-conditioning systemService directory中央空调系统效劳指南Hanger type telephonesprinkle-nozzle,(shower)nozzle 挂式机喷头master folio旅行社代号Guarantee保证over-booking超额预订waiting list候补名单Occupancy开房率room rate房价Forecast预报special rate特价Expected预计rack rate对外价Arrival到达net rate净价Departure离开record记录Carrier交通工具surcharge效劳费method of payment付款方式prepaid预付status情况government tax政府税firm/company公司group团队treatment待遇advance deposit押金room type房间种类booking订房agent代理amendment更改package小包价vacancy空房pick up接机cooperate合作available可售房间hotel representative酒店代表cancellation取消shuttle bus穿梭巴士guest history客人资料transportation运输remar备注contract rate合同价delay延误late check out延迟退房black list黑名单up-selling推销高价房registration form登记表room status房态no-smoking floor非吸烟楼层commission佣金adjoining room相邻房room assignment房间分配connecting room连通房rooming list分房名单extra bed加床safety deposit box保险箱rollaway bed折叠床night audit夜核voucher入住凭据skipper逃帐者stay over续住low/should/peak season淡/ 平/ 旺季discount折扣post card明信片nationality国籍sight-seeing观光permanent address永久地址city tour市内游credit card信用卡object of stay停留事由signature签名zip codevalid有效的souvenir纪念品house use内部使用minimum charge最低消费day use半天租房rate sheets/tariff价目表high risk欠帐多的客人Service passport公务护照COMP(complimentary)免费P.I.A.(pay in cash)已预付Identification card身份证Authorization预授权Business travel公务旅行Visa签证Private travel私人旅行Exit visa出境签证Transit visa过境签证Health certificate健康证书Residence visa居留签证On duty值班Travel permit旅行证Off duty下班Entry visa入境签证 C.I.A.(cash in advance)预付Yellow book黄皮书Embassy大使馆Quarantine检疫Consulate领事馆A.S.A.P. 〔as soon as possible 〕尽早C.O.D.(cash payment on departure)离店时现付D.N.A.(do not arrive)客人未到F.I.T.(foreignindividua travele)外国散客O.O.O.(out of order)次序颠倒O.N.O.(one night only)只住一夜S.O.P.(standard operation produce)标准办理手续Letter of introduction; letter of recommendation介绍信Inoculation against (cholera, typhoid, paratyphoid)预防〔霍乱、伤寒、副伤寒〕Go through the procedure (formalities)办手续Passport diplomatic passport外交护照Vaccination certificate种痘证书Quarantine station (office)检疫站Visa section of public security bureau公安局签证科Foreign affairs police外事警办公用品typewriter打字机typing paper打字纸carbon paper复写纸stationery文具用品thermo-paper热敏纸letter paper信笺envelope信封memo pad便条薄note book记事本log book交班薄paper clip曲别针duplioating machine复印机safety-pin平安别针photocopying影印机printing/printer打印 / 打印机soft disk软盘telecommunication电信business/visit card名片hard disk硬盘stapler钉书机scotch tape透明胶conference room会议室secretarial service秘书效劳brochure/booklet小册子translation翻译equipment rental设备出租slide幻灯片binding装订overhead projector投影仪newspaper rod报纸夹internet互联网daily sales report营业日报表website网站rate of room occupancy住房率remotion memorizer移动存储器room reservation forecast订房预测〔分析〕room reservation report订房报告表行李部常用词汇bell service行李房trunk dock行李装卸处luggage store-room行李存放处baggage cart行李车label ; tab行李标签hotel sticker酒店标签small baggage (luggage)小行李hand bag; grip sack手提包brief case公事包package包裹traveling bag旅行袋small trunk小箱子suit-case手提箱suit bag衣服袋cosmetic case;toilet case梳妆小提箱carton纸盒cardboard box硬纸盒 ( 箱)shoulder bag背囊 ( 旅行背袋 )personal articles自用物品CAUTION小心contraband违禁物品HANDLE WITH CARE小心轻放unaccompanied luggage不随行物品GLASS(WITH CARE)小心玻璃NO BUMPING; NO SHOOT切勿投掷LIQUID液体物品NO NOT DROP切勿坠落INFLAMMABLE ERISHABLE易燃物品NO NOT CRUSH切勿压挤CORROSIVES易腐物品USE NO HOOKS勿用手钩EXPLOSIVES爆炸物品FRAGILE易碎物品strap already broken〔束〕带已断POISON毒品rope already broken绳已断KEEP DRY勿受潮already baled已打包KEEP UPRIGHT勿倒置ordinary mail平信DON’T TURN UPSIDE DOWN 切勿倒倾express telegram加快电报break to pieces敲碎special dispatch专电crush压碎smash击碎registered fee挂号邮资breakage破损物postcard明信片already strapped已捆扎accompanied luggage; personal luggage随身行李registered luggage; transported luggage托运行李预订机、车票days班期express train快车slow train慢车compartment包房dining car餐车passenger train客车luggage van行李车regular train普通列车hard seat(berth)硬座〔卧〕soft seat( berth)软座〔卧〕sleeper; Sleeping car卧车delay by two hours晚点二小时porterage搬运费departure city出发城市arrival city到达城市class of service等级BW(biweekly)隔周飞行Dep (departure)起飞Arr (arrival)到达FLT/N (flight number)航班号night service夜航single ticket单程票return ticket来回票domestic fare国内票价international fare国际票价ticket validity客票有效期children fare儿童票价cancellation fee取消费excess baggage超重行李airport fee机场费no-show charge误机费air-line航空公司number of stopover中途经停站数free baggage allowance免费行李non-stop flight中途不着陆飞行no refund will be granted不予退款through express(train)直达列车special express(train)特快列车freight car, goods wagon货车厢berth middle\lower)卧铺〔上、中、下〕occupying a separate seat单独占一座位reconfirmation of reservation定座再确认must travel in the company of an adult passenger需有成人陪伴同行civil aviation administration of china(CAAC)中国民用航空局总机〔 OPERATOR〕hold the line勿挂线extension number分机号area code区号telephonecountry code国家代码collect call对方付款put through转local call /city call市话hang up挂线long distance call长途wake up call/morning call叫醒效劳can't hear somebody?听不见telephone directory簿can't get through?打不通inland telegram国内电报central exchange总局switchboard交换台The connection is bad.?听不清operator员house phone内部special line专线receiver听筒dial a number?拨号码telephone number号码hold the line?别挂replace the phone?挂上can't put somebody through?接不通Line, please.?请接外线ordinary telegram普通The line is busy(engaged) ?占线call somebody up?打给某人IDD(international direct dialing)国际直拔DDD(domestic direct dialing)国内直拔operator/switch board/p.b.x. (private branch exchange)总机节日Valentine ’s day情人节National day国庆节New year ’s day元旦Thanksgiving day感恩节Spring festival春节Christmas eve平安夜The lantern festival元宵节Christmas圣诞节Easter复活节Labour ’s day劳动节Mid-noonday中秋节April fool ’s day愚人节水果guava番石榴strawberry草莓longan龙眼lotus roots莲藕pomelo柚apple苹果watermelon西瓜mango芒果honey-melon蜜瓜plum梅子date枣子grapefruit西柚papaya木瓜pineapple菠萝cherry樱桃banana香蕉pear梨lyche荔枝grape葡萄coconut椰子peach桃子部门General Manager ’s Office总经理办公室director of executive office行政办主任restaurant &kitchen coordinator餐厅划菜员(F/O) Front Office前台Purchasing D.采购部Training D.培训部Recreation D.康乐部(F/B) Food and Beverage D.餐饮部(ENG) Engineering D.工程部(HSKP)Housekeeping客房部(SEC)Security D.保安部Human Resources D.人力资源部head chef厨师长Public Relations D.公关部cook炉灶厨师Sales D.销售部butcher切配厨师Shopping Arcade商场cold kitchen cook冷盘配菜员Financial D.财务部chef西餐厨师Staff Canteen员工食堂bartender酒吧调酒师Laundry Dep.洗衣房baker面包房操作工general manager总经理pastry cook点心工executive office行政办steward餐具管事executive secretary行政办秘书dishwasher洗碟工mail clerk收发员grill chef厨房烧烤工bell captain行李主管food hygiene食品检验员chief operator总机主管senior supervisor资深主管information clerk问讯floor butler客房楼面值班员restaurant supervisor餐厅主管recreation center康乐中心hostess餐厅应接员gymnasium attendant康乐效劳员restaurant captain餐厅开单员sauna attendant桑拿效劳员kitchen waiter传菜员swimming pool attendant游泳池效劳员executive chef行政总厨beautician美容员barber/hair dresser理发员payroll master劳资员masseur masseuse按摩员personnel assistant人事员presser熨烫工trainer培训员washer洗涤工staff canteen supervisor员工食堂主管delivery boy/mail客衣收发员chief security officer保卫部经理sales clerk销售员security office保卫员financial controller财务经理director of fire center消防中心主任chief accountant财务主管fireman消防员accounting clerk总帐报表员guard门卫payable/receivable clerk往来结算员patroller巡逻员property control财产核算员chief engineer工程部经理cost control工资核算员mechanician机修工purchasing manager采购经理air-conditioning man空调工food storeroom supervisor食品采保主管lift man电梯工food buyer食品采购员boilerman锅炉工food receiver食品验收员key keeper钥匙工fresh food store-man海鲜保管员plumber水电维修工dry food store-man食品干货保管员carpetman地毯墙纸工季节、月份、星期Spring春天February二月Summer夏天March三月Autuner秋天April四月Winter冬天May五月Monday星期一June六月Tuesday星期二July七月Wednesday星期三August八月Thursday星期四September九月Friday星期五October十月Saturday星期六November十一月Sunday星期天December十二月January一月常见病症flu(influenza)流行感冒acupuncture针灸a shot of打一针alcohol酒精a touch of flu有些染上流行感冒anaesthetic麻醉剂absorbent cotton药棉Appendicitis阑尾炎blood transfusion输血ache酸痛bowel movements〔stool〕大便asphyxiated窒息complications并发症body temperature体温constipation便秘choking憋气corpuscle〔red/whit〕血球cold fits阵冷diarrhoea泻肚convulsions痉挛digestive system消化系统dizzy, vertigo眩晕disinfectant消毒剂dull pain隐痛glucose葡萄糖fever发热inoculation预防注射hacking cough不断干咳intravenous injection静脉注射hawking咳痰intra-muscular injection肌肉注射hunger缺氧sulfadiaine消炎片inertia无力mercurochrome红药水itching痒patent medicine pills成药丸inflammation充血retch恶心loss of appetite食欲不振twinge阵痛obstruction阻塞allergic医 ] 过敏的 ,患过敏症的paralysis麻痹abscess脓肿running nose流鼻涕sharp pain剧痛stomach trouble胃病shock休克eczema湿疹sore一碰就痛dermatosis皮肤病stomach-ache胃痛arthralgia关节痛suffocation堵闷back achedislocation腰疼twitching发炎fracture骨折anemia贫血disintegration of bones骨裂cardiogram心电图arthritis关节炎cerebral commotion脑震荡alcoholism酒精中毒cramps抽筋food poisoning食物中毒vomit呕吐contraceptive避孕药alergosis过敏症asthma哮喘doctor ’s order医嘱bronchitis支气管炎dose用量insomnia失眠infectious传染性pink eye红眼，火眼unire小便long-sightedness远视nausea恶心short-sightedness近视unconscious不省人事squint斜视artery动脉heart-stroke中暑anti-epidemic clinic防疫站tuberculosis hospital结核医院denta hospital牙科医院in-patient department住院部Hospital of Chinese medicine中医医院isolation ward隔离病房Infectious disease hospital传染病院lying-in room产房Institute of oncology肿瘤研究院observation ward观察病房maternitas产科医院Chinese academy of medical sciencespecial hospital中国医学科学院专科医院中国小吃英文表达中式早点馒头Clay oven rolls Steamed sandwich 烧饼割包Fried bread stick Rice and vegetable roll 油条饭团Fried leek dumplings Egg cakes 韭菜盒蛋饼Boiled dumplings preserved egg 水饺皮蛋Steamed dumplings Salted duck egg 蒸饺咸鸭蛋Steamed buns Soybean milk豆浆Sesame paste noodles麻酱面饭类Duck with noodles Rice porridge鸭肉面稀饭Eel noodles Plain white rice鳝鱼面白饭Seafood noodles Glutinous oil rice乌龙面油饭Oyster thin noodles Glutinous rice牡蛎细面糯米饭Flat noodles Braised pork rice板条卤肉饭Rice noodles Fried ricewith egg米粉蛋炒饭Fried rice noodles Sweet potato congee炒米粉地瓜粥面类Green bean noodle 冬粉Wonton&noodles汤类馄饨面Fish ball soup Sliced noodles鱼丸汤刀削面Meat ball soup Spicy hot noodles贡丸汤Egg & vegetable soup糖葫芦蛋花汤Longevity Peaches Clams soup长寿桃蛤蜊汤Glutinous rice sesame balls Oyster soup芝麻球牡蛎汤Hemp flowers Seaweed soup麻花紫菜汤Horse hooves Sweet&sour soup双胞胎酸辣汤冰类Wonton soupMein mein ice 馄饨汤绵绵冰Pork intestine soupOatmeal ice 猪肠汤麦角冰Pork thick soupSweet potato ice 肉羹汤地瓜冰鱿鱼汤Squid soupRedbean with milk ice红Squid thick soup豆牛奶冰花枝羹Eight treasures ice甜点八宝冰Vegetarian gelatin Tofu pudding 爱玉豆花Sugar cane juice Chicken rolls 甘蔗汁蛋卷Plum juice Salty rice pudding 酸梅汁碗糕Star fruit juice Rice tube pudding 杨桃汁筒仔米糕Herb juice Red bean cake 青草茶红豆糕点心Bean paste cake绿豆糕Oyster omelet牡蛎煎Glutinous rice cakes糯米糕Stinky tofu(Smelly tofu)臭豆腐Fried white radish patty萝卜糕Oily bean curd油豆腐Taro cake芋头糕Spicy hot bean curd麻辣豆腐Taiwanese Meatballs肉圆Prawn cracker虾片Pyramid dumplings水晶饺Shrimp balls虾球Rice-meat dumplings肉丸Spring rolls春卷Dried tofu豆干Betel nut榔其他Hot pot Angelica duck火当Pork , pickled mustard green noodles榨菜肉面外交用或常用写H．E．(his excellency)下P．P．C．〔 pour prender conge〕辞行H．M．〔 his majesty〕陛下P．R．〔 pour remercier〕H．R．H．〔 his royal highness〕殿下Begum夫人〔印巴称呼〕P．C．〔 pour condolence 〕吊唁BO⋯波〔高官尊称〕P．F．〔 pour feliciter〕P．P．〔 pour presenter〕介H．I ．M．(his imperial majesty)皇帝陛下R．S．V．P．〔repondez s ’il vous plait〕候复ASAP〔as soon as possible〕尽快FYI〔for your information〕此通知IRC〔internet relay chat〕网上聊天R AND R〔 rest and relaxation〕放松休息Burmese styles甸称呼His Excellency阁下(对总统，总理，外长，部长，大、公使和显要人物的尊称；对王族，贵族，军人或低于部长的官员一般不用)His or Her Highness殿下〔对亲王，王子，公主等到的称呼〕His Royal Highness亲王殿下〔对太子和直系王族的尊称〕Honorable对英联邦系统常用于部长，大臣和议员的称呼Maung貌〔男人一般谦虚的自称〕Respected and beloved〔特别〕敬爱的Respected and dear敬爱的Samdech亲王〔柬埔寨称呼〕Thakin德钦〔主人的意思〕Their Majesties King XX and the Queen对国王和王后的称呼Tu。
酒店行业英文专业术语
酒店行业英文专业术语1. Accommodation - 住宿，提供的给予睡觉休息的场所。
2. Adjoining Room –相邻房间3.Advanced Deposit –订金，客人为了预定房间而提前支付给酒店一笔直按金。
4. Amenities - 设施5.Cancellation - 客人取消订房6. Banquet - 宴会7.Advance Payment - 预付金/押金，按照酒店财务规定和有关规定，前台服务员要求客人预先支付房费和不可预测费用的付费方式。
8. Bed and breakfast (B&B) - 早餐及住宿9. Bellboy - 行李员10. Booking - 预订11. Buffet - 自助餐12. Check-in - 办理入住手续13. Check-out - 办理退房手续14. Complimentary - 提供给某个客人的不需要收费的房间15. Concierge - 礼宾员16. Conference room - 会议室17. Customer service - 客户服务18. Deluxe - 高级豪华19. Double room - 双人间20. Doorman - 酒店门童21. Executive suite - 行政套房22. Front desk - 前台23. Full board - 全包24. Housekeeping - 客房服务25. Guest - 客人26. Gym - 健身房27. Hospitality - 款待28. Hostel - 青年旅社29. Hotelier - 酒店业者30. Housekeeper - 客房服务员31. In-room dining - 客房送餐32. Key card - 门卡33. Laundry - 洗衣房34. Linen - 床品35. Lobby - 大堂36. Mini-bar - 迷你酒吧37. Maid - 女仆38. Meeting room - 会议室39. No-show - 未到者40. Occupancy - 入住率41. Online booking - 网上预订42. Package - 套餐43. Porter - 行李搬运工44. Rate - 房价45. Receptionist - 前台接待员46. Reservation - 预订47. Restaurant - 餐厅48. Room service - 客房服务49. Suite - 套房50. Tip - 小费51. Valet parking - 代客泊车52. All-inclusive - 一切包括53. Arrivals - 到达/到店54. Average Room Rate - 平均房价55. Attractions - 景点56. Boutique hotel - 精品酒店57. Business center - 商务中心58. Concierge desk - 礼宾台59. Departures - 离开60. Destination - 目的地61. Front office - 前台办公室62. Full-service hotel - 全服务酒店63. Group booking - 团队预订64. Hospitality industry - 酒店业65. Housekeeping supervisor - 客房部主管66. Inn - 小旅馆67. Late check-out - 延迟退房68. Lounge - 休息室69. Loyalty program - 忠诚度计划70. Luxury hotel - 豪华酒店71. Meeting planner - 会议策划者72. Motel - 汽车旅馆73. Night audit - 夜审74. Occupancy rate - 入住率75. Online travel agency (OTA) - 网络旅行社76. Overbooking - 超售77. Pillow menu - 枕头菜单78. Reception - 接待处79. Resort - 度假村80. Revenue management - 收益管理81. Room rate - 房价82. Sales manager - 销售经理83. Self-catering - 自助式84. Single room - 单人间85. Spa - 水疗中心86. Staff - 员工87. Standard room - 标准间88. Staycation - 居家度假89. Turndown service - 晚间整理服务90. Upsell - 升级销售91. Vacation rental - 度假租赁92. Wi-Fi - 无线上网93. Butler - 男管家94. Conference center - 会议中心95. Reservation agent - 预订代理人96. Front-of-house - 前台部门97. Revenue per available room (RevPAR) - 每间可用客房收入98. Housekeeping cart - 打扫房间的推车99. Room occupancy - 房间占用率100. Reservations manager - 预订经理101. Concierge services - 门房服务102. Housekeeping department - 客房部门103. Room inventory - 房型库存104. Room service attendant - 客房服务员105. Guest satisfaction - 客人满意度106. Hospitality management - 酒店管理。
酒店英语词汇大全
酒店英语词汇大全酒店英语是旅游业和酒店管理中必须掌握的一项技能，无论是酒店工作人员还是游客，都需要掌握一些基本的酒店英语词汇。
下面是一些酒店英语词汇的例子。
房间•Room（房间）•Suite（套房）•Single room（单人房间）•Double room（双人房间）•Twin room（双床房间）•Queen-size bed（大床）•King-size bed（特大床）•Extra bed（加床）•Pillow（枕头）•Bedding（床上用品）•Wardrobe（衣柜）•Hanger（衣架）•Desk（写字台）•Chair（椅子）•Lamp（台灯）•Telephone（电话）•Television（电视机）•Remote control（遥控器）•Air conditioning（空调）酒店服务•Reception（前台）•Receptionist（前台服务员）•Lobby（大厅）•Concierge（门房）•Housekeeping（客房服务）•Room service（客房送餐服务）•Bellboy（行李员）•Porter（门童）•Doorman（门卫）•Reservation（预订）•Check-in（入住）•Check-out（退房）•Key card（房卡）•Safe（保险箱）•Elevator（电梯）酒店设施•Restaurant（餐厅）•Bar（酒吧）•Swimming pool（游泳池）•Fitness center（健身房）•Massage（按摩）•Spa（水疗）•Sauna（桑拿）•Hot tub（热水浴缸）•Business center（商务中心）•Conference room（会议室）管理•Manager（经理）•Staff（工作人员）•Employee（员工）•Shift（班次）•Schedule（日程）•Training（培训）•Evaluation（评估）•Complaint（投诉）•Solution（解决方案）•Policy（政策）常用表达•Can I help you?（您需要帮忙吗？）•What’s your room number?（您的房间号码是多少？）•What’s the Wi-Fi password?（Wi-Fi密码是什么？）•Could you bring some extra towels?（请帮忙送些毛巾好吗？）•Is there a wake-up call service?（酒店有叫醒服务吗？）•I want to check out.（我要退房。
酒店专业英语词汇
酒店专业英文及缩写GM--- GENERAL MANAGER总经理DGM--- DUTY GENERAL MANAGER副总DOR--- DIRECTOR OF ROOMS客务部总监AM--- ASSISTANT MANAGER大堂经理（住店时投诉可以找的人）FIN--- FINANCE财务部DOF--- DIRECTOR OF FINANCE财务总监DOM--- DIRECTOR OF SALES & MARKETING销售部总监FO--- FRONT OFFICE前厅部FOM--- FRONTOFFICEMANAGER前厅部经理FD--- FRONTDESK前台CONC--- CONCIERGE礼宾部BC--- BUSINESS CENTER商务中心(不同于B.C.---BEFORECHRIST)公元前CL--- CLOUB LOUNGE行政酒廊HC-- HEALTH CLUB健康中心TC--- TICKET CENTER票务中心F&B--- FOOD&BEVERAGE餐饮部ENG--- ENGINEERING工程部HK--- HOUSE KEEPING客房部HR--- HUMAN RESOURCES人力资源部平均房价指数ARI:AverageRateIndex;CTP营业利润贡献:ContributiontoTradingProfit;GOP总经营利润:GrossOperatingProfit;RevPAR平均每间可卖房间的收入:RevenuePerAvailableRoom;RGI收入产生指数:RevenueGenerationIndex;GSTS宾客意见调查系统:GuestSatisfactionTrackingSystem;ESPS员工满意度调查:ESPS=EmployeeSatisfactionPulseSurvey;TQM全面质量管理:TQM=TotalQualityManagement;QES质量评估系统:QES=QualityEvaluationSystem;PMS酒店经营管理系统:PMS=PropertyManagementSystem;SOP(标准经营程序):SOP=StandardOperatingProcedures;KNR重要公司协议价:KNR(KeyNegotiatedRate);LNR"当地"公司协议价:LNR(LocalNegotiatedRate);RFP合作协议申请:RFP=RequestforProposal;FIT(散客):FIT=FullyIndependentTraveler;DND(请勿打扰):DND=DoNotDisturb;VIP(非常重要的人)：VIP=VeryImportantPerson;IBP(综合经营计划)：IBP=IntegratedBusinessPlan；VCRO预订中心的预订系统：VCRO=VirtualCentralReservationOffice酒店常用术语：接待处用语：入住CHECK-IN C/I退房CHECK-OUT C/O预订BOOKING、RESERV ATIONBKG预期抵店ARRIV AL、DUTEINARL提前抵达EARL YARRIV AL预期离店DEPARTURE、DUTEOUTDEPT 确认CONFIRMATIONCONFIRM再次确认RE-CONFIRMRE-CFRM取消CANCELLATIONCANCELL订金DEPOSIT价格RATERTE价钱PRICE封房BLOCK续住EXTENSIONEXTEN客类：顾客、宾客CLIENT、GUEST散客W ALKINW/I、FIT团队GROUPGRP商务客COMMERCIALGUESTCOMMGST 商务合同CORPORA TECONTRACT长住客LONGSTAYGUESTL/SGST贵宾VERYIMPORTANTPERSONVIP旅行社TRA VELAGENTTVLAGT自用房HOUSEUSEH/U公司COMPANYCOM付帐(动)PAY付帐(名)PAYMENT]信用卡CREDITCARD现金CASH尽快ASSOONASPOSSIBLEASAP资料INFORMA TIONINFM电话TELEPHONETEL传真FACSIMILEFAX电传TELEXTLX电报CABLECBL地址ADDRESSADD复印(机)COPY(MACHINE)网络INTERNET电脑COMPUTER打印机PRINTER机票FLIGHTTICKET打字TYPING充电CHARGEABA TTERY充电器CHARGER留言MESSAGE内播电影IN-HOUSEMOVIE对方付费电话COLLECTCALL酒店帐HOUSEACCOUNTH/A国内长途------IDD国际长途------DDD市内电话CITYCALL分机EXTENSIONEXTN服务台COUNTER唤醒服务W AKEUPCALL叫早服务MORNINGCALL请勿打扰DONOTDISTURBDND天气WEATHER出租车TAXI面包车VEHICLE中巴COACH报纸NEWSPAPER信件MAIL电视TELEVISIONTV背景音乐BACKGROUNDMUSIC小酒吧MINIBAR冰箱REFRIGERATOR客房保险箱MINISAFE/PERSONALSAFE吹风筒HAIRDRYER电热水壶ELECTRICHEATINGKETTLE中央空调INDIVIDUALCONTROLLEDAIR-CONDITION洗衣LAUNDRY干洗DRY-CLEANING熨烫V ALETSERVICE失物招领LOSTANDFOUND早餐BREAKFASTB’FAST美式早餐AMERICANBREAKFASTABF欧陆式早餐CONTINENTALBREAKFASTCBF 东方式早餐ORIENTALBREAKFASTOBF午餐LUNCHLNH晚餐DINNERDNR人民币------RMB港币------HKD美元------USD按摩MASSAGE蒸汽浴STEAMBATH邻近房ADJOININGROOM付款方式ADV ANCEPAYMENT礼仪AMENITY住房平均价格A VERAGEROOMRATEA.R.R 收款的指令BILLINGINSTRUCTION取消CANCELLATION不收费房COMPLIMENTARYCOMP连通房CONNECTING续住EXTENSION加床EXTRABED预报FORECAST客人帐单GUESTFOLIO管家部报表HOUSEKEEPINGREPORT加入JOIN-IN超过退房时间LATECHECK-OUT记事本LOGBOOK净价NETRATE坏房OUTOFORDERO.O.O包价PACKAGE长包房PERMANENTROOM门市价RACKRATE登记REGISTER登记卡REGISTRA TIONCARD转房ROOMCHANGE房价ROOMRATE房间种类ROOMTYPE团体住房名单ROOMLIST同住SHAREWITH旅行社TRA VELAGENT升级UPGRADE空房V ACANTROOM贵宾VERYIMPORTANTPERSONV.I.P营业利润贡献ContributiontoTradingProfitCTP总经营利润GrossOperatingProfitGOP平均每间可卖房间的收入RevenuePerAvailableRoomRevPAR 收入产生指数RevenueGenerationIndexRGI宾客意见调查系统GuestSatisfactionTrackingSystemGSTS员工满意度调查EmployeeSatisfactionPulseSurveyESPS全面质量管理TotalQualityManagementTQM质量评估系统QualityEvaluationSystemQES酒店经营管理系统PropertyManagementSystemPMS(标准经营程序)StandardOperatingProceduresSOP重要公司协议价(KeyNegotiatedRate)KNR当地"公司协议价(LocalNegotiatedRate)LNR合作协议申请RequestforProposalRFP散客FullyIndependentTravelerFIT综合经营计划IntegratedBusinessPlanIBP预订中心的预订系统VirtualCentralReservationOfficeVCRO部门DEPARTMENTDEPT职位POSITIONPOS行政办EXECUTIVEOFFICEEO财务部FINANCEDEPARTMENTFIC会计部ACCOUNTINGACCT采购部PURCHASINGDEPARTMENTPD酒水仓BEVERAGESTORE食品仓FOODSTORE日用品仓GENERALSTORE市场及销售部SALES&MARKETINGDEPARTMENTS&M 前厅部FRONTOFFICEDEPARTMENTF.O(F/O)管家部HOUSEKEEPINGHSKP洗衣房LAUNDRYROOMLR布草房LINENROOM游泳池SWIMMINGPOOL餐饮部FOOD&BEVERAGEDEPARTMENTF&B中餐厅CHINESERESTAURANTCHNREST西餐厅WESTRESTAURANTWESTREST日本餐厅JAPANESERESTAURANT大堂吧LOBBYBAR送餐部ROOMSERVICERMSVC宴会中心BANQUETCENTRE会议厅CONFERENCEHALL管事部STEW ARD娱乐部ENTERTAINMENTDEPARTMENTENT夜总会NIGHTCLUB桑拿SAUNA健身中心HEALTHCENTRE美容美发中心BEAUTY&BARBERCENTRE保龄球室BOWLINGBALL工程部ENGINEERINGDEPARTMENTENG保安部SECURITYDEPARTMENTSEC人力资源部HUMAN&RESOURCESDEPARTMENTHR 培训部TRAININGDEPARTMENT员工饭堂STAFFCANTEEN员工宿舍STAFFDORMITORY医务室CLINICROOM图书馆LIBRARY前厅各分部：接待处RECEPTIONRECP行政楼层EXECUTIVEFLOORE/F询问处INFORMATIONINFM订房部RESERV ATIONRESV总机房OPERATOR/TELEPHONEROOMOPT礼宾部CONCIERGECON商务中心BUSINESSCENTREBC大堂副理ASSISTANTMANAGERAM车队TRANSPORTA TIONTRA账务处CASHIER、ACCOUNTINGDESK大堂LOBBY楼层FLOOR/F后勤办公室BACKOFFICE员工通道STAFFENTRANCE国内长途------IDD国际长途------DDD市内电话CITYCALL分机EXTENSIONEXTN服务台COUNTER唤醒服务W AKEUPCALL叫早服务MORNINGCALL请勿打扰DONOTDISTURBDND天气WEATHER出租车TAXI面包车VEHICLE中巴COACH报纸NEWSPAPER信件MAIL电视TELEVISIONTV背景音乐BACKGROUNDMUSIC小酒吧MINIBAR冰箱REFRIGERATOR客房保险箱MINISAFE/PERSONALSAFE吹风筒HAIRDRYER电热水壶ELECTRICHEATINGKETTLE中央空调INDIVIDUALCONTROLLEDAIR-CONDITION洗衣LAUNDRY干洗DRY-CLEANING熨烫V ALETSERVICE失物招领LOSTANDFOUND早餐BREAKFASTB’FAST美式早餐AMERICANBREAKFASTABF欧陆式早餐CONTINENTALBREAKFASTCBF东方式早餐ORIENTALBREAKFASTOBF午餐LUNCHLNH晚餐DINNERDNR人民币------RMB港币------HKD美元------USD按摩MASSAGE蒸汽浴STEAMBATH邻近房ADJOININGROOM付款方式ADV ANCEPAYMENT礼仪AMENITY住房平均价格A VERAGEROOMRATEA.R.R收款的指令BILLINGINSTRUCTION取消CANCELLATION不收费房COMPLIMENTARYCOMP连通房CONNECTING续住EXTENSION加床EXTRABED预报FORECAST客人帐单GUESTFOLIO管家部报表HOUSEKEEPINGREPORT加入JOIN-IN超过退房时间LATECHECK-OUT记事本LOGBOOK净价NETRATE坏房OUTOFORDERO.O.O包价PACKAGE长包房PERMANENTROOM门市价RACKRATE登记REGISTER登记卡REGISTRA TIONCARD转房ROOMCHANGE房价ROOMRATE房间种类ROOMTYPE团体住房名单ROOMLIST同住SHAREWITH旅行社TRA VELAGENT升级UPGRADE空房V ACANTROOM贵宾VERYIMPORTANTPERSONV.I.P营业利润贡献ContributiontoTradingProfitCTP总经营利润GrossOperatingProfitGOP平均每间可卖房间的收入RevenuePerAvailableRoomRevPAR 收入产生指数RevenueGenerationIndexRGI宾客意见调查系统GuestSatisfactionTrackingSystemGSTS员工满意度调查EmployeeSatisfactionPulseSurveyESPS全面质量管理TotalQualityManagementTQM质量评估系统QualityEvaluationSystemQES酒店经营管理系统PropertyManagementSystemPMS(标准经营程序)StandardOperatingProceduresSOP重要公司协议价(KeyNegotiatedRate)KNR当地"公司协议价(LocalNegotiatedRate)LNR合作协议申请RequestforProposalRFP散客FullyIndependentTravelerFIT综合经营计划IntegratedBusinessPlanIBP预订中心的预订系统VirtualCentralReservationOfficeVCRO酒店房态英语（一）1、VC（VacantClean）空房2、VD（VacantDirty）走客房3、OD（OccupiedDirty）未做住客4、OC（occupiedclean）已做住客5、O.O.O(OutOfOrder)待修房6、ECO(EstematedCheckOut)预计退房7、NS（NoSmoking）无烟房8、S/O(SleptOut)外睡房9、D/L(DoubleLock)双锁房酒店房态英语（二）10、DND(DoNotDisturb)请勿打扰11、MUR(MakeUpRoom)请即打扫12、RS(RefuseService)拒绝服务13、N/B(NoBaggage)无行李14、L/B(LightBaggage)少行李15、VIP（VeryImportantPeople）重要客人16、LSG(LongStayingGuest)长住客17、C/O(CheckOut)结帐18、C/I(CheckIn)入住房间种类typesofrooms双人房doubleroom标准房standardroom双床房twinroom高级房superiorroom豪华房deluxeroom行政房executiveroom套房suite普通套房juniorroom高级套房seniorsuite总统套房Presidentialsuite朝南的房间aroomfacingsouth公寓套房studioroom连通房connectingroom相邻房adjoiningroomeconomyroom(ER)经济间standardroom(SR)标准间superiorroom(UR)高级套房standardsuit(s)套间deluxeroom(DR)豪华间presidentialsuit(PS)总统套房ES:en-suite套房FS:familysuite家庭套房TR:twinroom带两张单人床的房间DR:doubleroom带一张双人床的房间IS:imperialsuite皇室套房PS:presidentialsuite总统套房SD:suitedeluxe高级套房jUS:uniorsuite简单套房MS:minisuite小型套房HS:honeymoonsuite蜜月套房PS:penthousesuite楼顶套房UR:unmaderoom未清扫房ON:onchange待清扫房。
酒店行业中常用的专业英语词汇
酒店行业中常用的专业英语词汇I. 客房和设施A. 房间类型1. 标准间1)Standard Room - 标准间2)Single Room - 单人间3)Double Room - 双人间4)Twin Room - 双床间5)Queen Room - 大床间（通常指一张较大的床）6)King Room - 大床间（通常指一张特大号床）7)Room Amenities - 房间设施8)Bedding - 床上用品9)Ensuite Bathroom - 套间浴室10)Air Conditioning - 空调11)Heating - 暖气12)Television - 电视13)Mini Fridge - 小冰箱14)Desk - 书桌15)Chair - 椅子16)Wardrobe - 衣柜17)Luggage Rack - 行李架18)Room Service - 客房服务19)Housekeeping - 客房服务20)Wi-Fi Access - Wi-Fi接入2. 豪华间1)Luxury Room - 豪华间2)Deluxe Room - 豪华间3)Premium Room - 高级豪华间4)Executive Room - 行政豪华间5)Superior Room - 高级豪华间6)Luxury Suite - 豪华套房7)Executive Suite - 行政套房8)Presidential Suite - 总统套房9)Penthouse Suite - 阁楼套房10)Royal Suite - 皇家套房11)Grand Suite - 大套房12)Exclusive Suite - 独享套房13)Signature Suite - 特色套房14)Opulent Room - 奢华间15)Premier Room - 高级豪华间16)Luxury Room Amenities - 豪华间设施17)Luxury Room Features - 豪华间特色18)Luxury Room Decor - 豪华间装饰19)Luxury Room Service - 豪华间服务20)Luxury Room Experience - 豪华间体验3. 套房1)Suite - 套房2)Luxury Suite - 豪华套房3)Executive Suite - 行政套房4)Presidential Suite - 总统套房5)Penthouse Suite - 阁楼套房6)Royal Suite - 皇家套房7)Grand Suite - 大套房8)Junior Suite - 小型套房9)Family Suite - 家庭套房10)Duplex Suite - 复式套房11)Adjoining Suite - 相邻套房12)Connecting Suite - 连通套房13)Corner Suite - 角落套房14)Honeymoon Suite - 蜜月套房15)Signature Suite - 特色套房16)VIP Suite - VIP套房17)Exclusive Suite - 独享套房18)Spa Suite - 水疗套房19)Hospitality Suite - 欢迎套房20)Accessible Suite - 无障碍套房3. 单人间1)Single Room - 单人间2)Standard Single Room - 标准单人间3)Deluxe Single Room - 豪华单人间4)Superior Single Room - 高级单人间5)Executive Single Room - 行政单人间6)Premium Single Room - 高级单人间7)Single Occupancy - 单人入住8)Single Bed - 单人床9)Single Use - 单人使用10)Single Rate - 单人价11)Single Supplement - 单人附加费12)Single Room Reservation - 单人间预订13)Single Room Availability - 单人间可用性14)Single Room Request - 单人间要求15)Single Room Booking - 单人间预订16)Single Room Discount - 单人间折扣18)Single Room Configuration - 单人间布局19)Single Room Occupancy Rate - 单人间入住率20)Single Room Policy - 单人间政策4. 双人间1)Double Room - 双人间2)Twin Room - 双床间3)Queen Room - 大床间（通常指一张较大的床）4)King Room - 大床间（通常指一张特大号床）5)Standard Double Room - 标准双人间6)Deluxe Double Room - 豪华双人间7)Superior Double Room - 高级双人间8)Executive Double Room - 行政双人间9)Premium Double Room - 高级双人间10)Double Occupancy - 双人入住11)Double Bed - 双人床12)Double Use - 双人使用13)Double Rate - 双人价14)Double Supplement - 双人附加费15)Double Room Reservation - 双人间预订16)Double Room Availability - 双人间可用性18)Double Room Booking - 双人间预订19)Double Room Discount - 双人间折扣20)Double Room Amenities - 双人间设施B. 房间设施1. 床铺1)Bed - 床2)Single Bed - 单人床3)Double Bed - 双人床4)Twin Beds - 双床5)Queen Bed - 大床（通常指一张较大的床）6)King Bed - 大床（通常指一张特大号床）7)Bunk Bed - 双层床8)Trundle Bed - 拉床9)Murphy Bed - 墙床（可折叠收起的床）10)Sofa Bed - 沙发床11)Day Bed - 单人沙发床12)Futon Bed - 布团床（日式折叠床）13)Canopy Bed - 帷幔床14)Four-Poster Bed - 四柱床15)Platform Bed - 平台床16)Sleigh Bed - 雪橇床17)Adjustable Bed - 可调节床18)Hospital Bed - 医院床19)Cot - 小床（婴儿床）20)Air Mattress - 充气床垫2. 浴室1)Bathroom - 浴室2)Ensuite Bathroom - 套间浴室（即客房内部的私人浴室）3)Shower - 淋浴4)Bathtub - 浴缸5)Toilet - 厕所6)Sink - 洗手盆7)Mirror - 镜子8)Towel - 毛巾9)Toiletries - 洗浴用品10)Shampoo - 洗发水11)Conditioner - 护发素12)Body Wash - 沐浴露13)Soap - 香皂14)Toilet Paper - 厕纸15)Hair Dryer - 吹风机16)Bathrobe - 浴袍17)Slippers - 拖鞋18)Scale - 体重秤19)Bidet - 洗净器20)Towel Rack - 毛巾架3. 电视和娱乐设施1)Television (TV) - 电视2)Flat-Screen TV - 平板电视3)Smart TV - 智能电视4)Cable TV - 有线电视5)Satellite TV - 卫星电视6)Streaming Services - 流媒体服务7)Blu-ray Player - 蓝光播放机8)Gaming Console - 游戏机9)Video Games - 电子游戏10)Game Controller - 游戏手柄11)Board Games - 桌游12)Card Games - 纸牌游戏13)Books - 书籍14)Magazines - 杂志15)Music Player - 音乐播放器1)Air Conditioning (AC) - 空调2)Central Air Conditioning - 中央空调3)Room Air Conditioner - 房间空调4)HVAC System - 暖通空调系统5)Thermostat - 恒温器6)Cooling System - 冷却系统7)Heating, Ventilation, and Air Conditioning (HVAC) - 供暖、通风和空调系统8)Air Handler - 空气处理器9)Condenser Unit - 冷凝器单元10)Evaporator Coil - 蒸发器盘管11)Compressor - 压缩机12)Refrigerant - 制冷剂13)Ductwork - 风管系统14)Air Filter - 空气过滤器15)Ventilation Fan - 通风扇16)Air Duct - 风道17)Cooling Tower - 冷却塔18)Heat Pump - 热泵19)Chiller - 冷水机组20)Air Quality Control - 空气质量控制1)Heating - 暖气2)Central Heating - 中央供暖3)Room Heater - 房间加热器4)Radiator - 散热器5)Boiler - 锅炉6)Heat Pump - 热泵7)Baseboard Heater - 地板加热器8)Electric Heater - 电暖器9)Thermostat - 恒温器10)Heat Exchanger - 热交换器11)Furnace - 熔炉12)Hydronic Heating - 水暖供暖13)Underfloor Heating - 地暖14)Heat Vent - 暖气通风口15)Ductwork - 供暖管道16)Hot Water Radiator - 热水散热器17)Central Boiler System - 中央锅炉系统18)Gas Heater - 燃气加热器19)Heat Control System - 供暖控制系统20)Heat Recovery Ventilation (HRV) - 热回收通风C. 酒店设施1. 大堂1)Lobby - 大堂2)Reception Area - 接待区3)Front Desk - 前台4)Concierge Desk - 礼宾台5)Bell Desk - 行李服务台6)Check-in Counter - 办理入住手续柜台7)Check-out Counter - 办理退房手续柜台8)Guest Services - 客户服务9)Information Desk - 信息咨询台10)Waiting Area - 候客区11)Seating Area - 座位区12)Lobby Lounge - 大堂休息区13)Business Center - 商务中心14)Wi-Fi Zone - Wi-Fi 区域15)Meeting Point - 集合点16)Concierge Services - 礼宾服务17)Valet Service - 代客泊车服务18)Porter - 行李员19)Hotel Lobby Bar - 酒店大堂酒吧20)Decor - 装饰风格2. 接待处1)Front Desk - 前台2)Reception Desk - 接待处3)Check-in Counter - 办理入住手续柜台4)Check-out Counter - 办理退房手续柜台5)Guest Services Desk - 客户服务柜台6)Concierge Desk - 礼宾台7)Information Desk - 信息咨询台8)Reservation Desk - 预订台9)Guest Relations Desk - 客户关系柜台10)Key Card Issuance - 发卡处11)Bell Desk - 行李服务台12)Valet Desk - 代客泊车服务台13)Lost and Found - 失物招领处14)Business Center - 商务中心15)Tour Desk - 旅游咨询处16)Currency Exchange - 货币兑换处17)Complaints Desk - 投诉处18)Feedback Counter - 反馈柜台19)VIP Check-in Counter - VIP办理入住手续柜台20)Express Check-out - 快速退房服务3. 餐厅1)Restaurant - 餐厅2)Fine Dining Restaurant - 高级餐厅3)Casual Dining Restaurant - 休闲餐厅4)Buffet - 自助餐5)Café - 咖啡厅6)Bar - 酒吧7)Lounge - 休息厅8)Dining Area - 就餐区9)Private Dining Room - 私人包厢10)Outdoor Dining - 户外用餐11)Kitchen - 厨房12)Chef - 厨师13)Sous Chef - 副厨师14)Cook - 烹饪员15)Waiter/Waitress - 服务员16)Host/Hostess - 主持人/女主持人17)Menu - 菜单18)Wine List - 酒单19)Table Setting - 桌面布置1)Bar - 酒吧2)Lounge Bar - 休息厅酒吧3)Cocktail Bar - 鸡尾酒吧4)Pub - 酒吧5)Sports Bar - 运动酒吧6)Wine Bar - 葡萄酒吧7)Beer Bar - 啤酒吧8)Pool Bar - 游泳池酒吧9)Rooftop Bar - 屋顶酒吧10)Whiskey Bar - 威士忌酒吧11)Champagne Bar - 香槟酒吧12)Bar Counter - 酒吧柜台13)Bartender - 调酒师14)Barback - 酒吧助理15)Bar Stool - 酒吧高脚凳16)Bar Menu - 酒吧菜单17)Happy Hour - 欢乐时光18)Last Call - 最后呼叫19)Drink Specials - 特色饮品20)Bar Tab - 酒吧账单1)Swimming Pool - 游泳池2)Outdoor Pool - 室外游泳池3)Indoor Pool - 室内游泳池4)Lap Pool - 游泳池5)Kiddie Pool - 儿童游泳池6)Hot Tub/ Jacuzzi - 按摩浴缸/水疗浴缸7)Poolside - 游泳池旁8)Pool Deck - 游泳池平台9)Pool Bar - 游泳池酒吧10)Pool Towel - 游泳池毛巾11)Poolside Lounge Chairs - 游泳池边的躺椅12)Pool Maintenance - 游泳池维护13)Pool Rules - 游泳池规定14)Pool Lifeguard - 游泳池救生员15)Pool Temperature - 游泳池水温16)Pool Depth - 游泳池深度17)Pool Float - 游泳池浮板18)Pool Fence - 游泳池围栏19)Pool Pump - 游泳池水泵20)Poolside Service - 游泳池边的服务6. 健身房1)Fitness Center/Gym - 健身中心/健身房2)Gym Equipment - 健身器材3)Treadmill - 跑步机4)Elliptical Trainer - 椭圆机5)Stationary Bike - 动感单车6)Weightlifting Area - 举重区7)Free Weights - 自由重量器械8)Resistance Machines - 阻力器械9)Exercise Mat - 运动垫10)Stretching Area - 拉伸区11)Fitness Class - 健身课程12)Personal Trainer - 私人教练13)Fitness Assessment - 健身评估14)Locker Room - 更衣室15)Shower Facilities - 淋浴设施16)Towel Service - 毛巾服务17)Hydration Station - 补水站18)Fitness Schedule - 健身课程表19)Fitness Membership - 健身会员资格20)Fitness Center Policies - 健身中心规定1)Conference Room - 会议室2)Meeting Room - 会议室3)Boardroom - 董事会议室4)Function Room - 多功能厅5)Seminar Room - 研讨会室6)Training Room - 培训室7)Auditorium - 礼堂8)Banquet Hall - 宴会厅9)Exhibition Hall - 展览厅10)Breakout Room - 分组会议室11)Conference Facilities - 会议设施12)Audio-Visual Equipment - 音视频设备13)Projector - 投影仪14)Screen - 屏幕15)Microphone - 麦克风16)Podium - 讲台17)Whiteboard/Flipchart - 白板/翻页板18)Conference Call - 电话会议19)Catering Service - 餐饮服务20)Meeting Planner/Coordinator - 会议策划/协调人1)Banquet Hall - 宴会厅2)Ballroom - 舞厅3)Function Hall - 多功能厅4)Event Hall - 活动厅5)Reception Hall - 接待厅6)Dining Hall - 餐厅7)Grand Hall - 大厅8)Social Hall - 社交厅9)Wedding Venue - 婚礼场地10)Gala Venue - 庆典场地11)Conference Hall - 会议厅12)Exhibition Hall - 展览厅13)Meeting Space - 会议空间14)Party Room - 派对厅15)Cocktail Lounge - 鸡尾酒休息室16)Function Room - 功能室17)VIP Lounge - 贵宾休息室18)Venue Rental - 场地租赁19)Hall Decoration - 大厅装饰20)Catering Service - 餐饮服务II. 酒店服务A. 预订和登记入住1. 预订房间1)Room Reservation - 房间预订2)Booking - 预订3)Reservation Confirmation - 预订确认4)Check-in - 入住5)Check-out - 退房6)Room Type - 房间类型7)Room Category - 房间类别8)Room Rate - 房价9)Room Availability - 房间可用性10)Room Inventory - 房间库存11)Occupancy - 入住率12)No-show - 未到13)Cancellation Policy - 取消政策14)Early Check-in - 提前入住15)Late Check-out - 延迟退房16)Reservation System - 预订系统17)Booking Engine - 预订引擎18)Booking Confirmation Number - 预订确认号19)Group Booking - 团体预订20)Waitlist - 候补名单2. 入住登记1)Check-in - 入住2)Guest Registration - 客人登记3)Guest Check-in - 客人入住登记4)Registration Card/ Form - 登记卡/表格5)Identification - 身份证明6)Passport - 护照7)Driver's License - 驾驶证8)ID Card - 身份证9)Room Assignment - 房间分配10)Key Card/Room Key - 门卡/房间钥匙11)Welcome Package - 欢迎礼包12)Check-in Time - 入住时间13)Late Arrival - 晚到14)Early Arrival - 早到15)Express Check-in - 快速入住16)Front Desk - 前台17)Concierge Desk - 礼宾台18)Bellboy/Porter - 行李员/门童19)Room Inspection - 房间检查20)Check-in Procedure - 入住流程3. 结账1)Check-out - 退房2)Billing - 结账3)Payment - 付款4)Invoice - 发票5)Final Bill - 最终账单6)Settlement - 结算7)Payment Method - 付款方式8)Credit Card - 信用卡9)Debit Card - 借记卡10)Cash Payment - 现金支付11)Room Charge - 房费12)Additional Charges - 附加费用13)Incidental Charges - 杂费14)Mini Bar Charges - 迷你吧费用15)Telephone Charges - 电话费用16)Internet Charges - 上网费用17)Discounts - 折扣18)Receipt - 收据19)Refund - 退款20)Payment Confirmation - 付款确认B. 客房服务1. 房间清洁1)Housekeeping - 客房服务2)Room Cleaning - 房间清洁3)Housekeeper - 客房服务员4)Housekeeping Supervisor - 客房服务主管5)Cleaning Schedule - 清洁计划6)Cleaning Checklist - 清洁检查表7)Housekeeping Staff - 客房服务人员8)Turn Down Service - 整理服务9)Bed Making - 整理床铺10)Vacuuming - 吸尘11)Dusting - 擦拭灰尘12)Mopping - 拖地13)Trash Removal - 垃圾清理14)Linen Change - 更换床上用品15)Towel Replacement - 更换毛巾16)Toiletry Restocking - 补充洗漱用品17)Room Inspection - 房间检查18)Deep Cleaning - 深度清洁19)Sanitization - 消毒20)Cleaning Supplies - 清洁用品2. 补给品1)Amenities - 便利设施2)Toiletries - 洗漱用品3)Guest Supplies - 客房用品4)Complimentary Items - 免费用品5)Hotel Amenities - 酒店设施6)In-room Amenities - 客房设施7)Shampoo - 洗发水8)Conditioner - 护发素9)Body Wash - 沐浴露10)Soap - 香皂11)Lotion - 乳液12)Toothpaste - 牙膏13)Toothbrush - 牙刷14)Shower Cap - 浴帽15)Razor - 剃须刀16)Shaving Cream - 剃须膏17)Hairdryer - 吹风机18)Coffee/Tea Supplies - 咖啡/茶供应品19)Bottled Water - 瓶装水20)Snack Basket - 小吃篮3. 服务员1)Waiter/Waitress - 服务员2)Server - (美式英语) 服务员3)Host/Hostess - 主人/女主人4)Bartender - 调酒师5)Barista - 咖啡师6)Concierge - 礼宾员7)Bellhop/Porter - 行李员/门童8)Room Attendant - 房间服务员9)Housekeeper - 客房服务员10)Housekeeping Supervisor - 客房服务主管11)Housekeeping Manager - 客房服务经理12)Front Desk Clerk/Agent - 前台接待员/代理13)Receptionist - 接待员14)Doorman - 门童15)Valet - 代客泊车员16)Porter - 行李员17)Room Service Attendant - 客房服务员18)Sommelier - 品酒师19)Catering Staff - 餐饮服务人员C. 餐饮服务1. 早餐1)Breakfast - 早餐2)Buffet Breakfast - 自助早餐3)Continental Breakfast - 欧式早餐4)Full English Breakfast - 英式丰盛早餐5)American Breakfast - 美式早餐6)Brunch - 早午餐7)Breakfast Menu - 早餐菜单8)Breakfast Bar - 早餐吧台9)Breakfast Service - 早餐服务10)Breakfast Buffet Spread - 早餐自助餐11)Breakfast Selection - 早餐选择12)Continental Buffet - 欧式自助餐13)Hot Breakfast Items - 热食早餐项目14)Cold Breakfast Items - 冷食早餐项目15)Healthy Breakfast Options - 健康早餐选择16)Grab-and-Go Breakfast - 随取随走早餐17)Breakfast Hours - 早餐时间18)Breakfast Attendant - 早餐服务员19)Breakfast Specials - 早餐特色菜20)Breakfast Package - 早餐套餐2. 午餐1)Lunch - 午餐2)Lunch Menu - 午餐菜单3)Lunch Specials - 午餐特色菜4)Business Lunch - 商务午餐5)Set Lunch - 套餐午餐6)Buffet Lunch - 自助午餐7)Express Lunch - 快捷午餐8)Working Lunch - 工作午餐9)Lunch Hour - 午餐时间10)Lunch Break - 午餐休息时间11)Lunch Service - 午餐服务12)Lunch Reservation - 午餐预订13)Lunch Meeting - 午餐会议14)Takeout Lunch - 外卖午餐15)Lunch Buffet Spread - 午餐自助餐16)Healthy Lunch Options - 健康午餐选择17)Chef's Special Lunch - 主厨特色午餐18)Daily Lunch Special - 每日午餐特价菜19)Lunch Combo - 午餐套餐3. 晚餐1)Dinner - 晚餐2)Dinner Menu - 晚餐菜单3)Dinner Specials - 晚餐特色菜4)À la carte Dinner - 单点晚餐5)Fine Dining - 高档餐饮6)Gourmet Dinner - 美味晚餐7)Formal Dinner - 正式晚餐8)Casual Dinner - 休闲晚餐9)Dinner Service - 晚餐服务10)Dinner Reservation - 晚餐预订11)Dinner Buffet - 晚餐自助餐12)Chef's Dinner Special - 主厨晚餐特色菜13)Candlelit Dinner - 烛光晚餐14)Family Dinner - 家庭晚餐15)Private Dinner - 私人晚餐16)Themed Dinner - 主题晚餐17)Three-course Dinner - 三道菜晚餐18)Dinner Entertainment - 晚餐娱乐节目4. 自助餐1)Buffet - 自助餐2)Buffet Spread - 自助餐品种3)Buffet Table - 自助餐桌4)Buffet Service - 自助餐服务5)Buffet Area - 自助餐区域6)Buffet Counter - 自助餐柜台7)Buffet Menu - 自助餐菜单8)Buffet Breakfast - 自助早餐9)Buffet Lunch - 自助午餐10)Buffet Dinner - 自助晚餐11)Buffet Catering - 自助餐餐饮服务12)Buffet Selection - 自助餐选择13)Buffet Setup - 自助餐布置14)Buffet Attendant - 自助餐服务员15)Buffet Price - 自助餐价格16)Buffet Style - 自助餐风格17)Buffet Spread Layout - 自助餐摆放布局18)Buffet Station - 自助餐工作台19)Buffet Hours - 自助餐时间5. 客房送餐服务1)Room Service - 客房送餐服务2)In-Room Dining - 房内用餐服务3)Dining in the Room - 房内就餐4)Room Service Menu - 客房送餐菜单5)Room Service Hours - 客房送餐时间6)Room Service Charge - 客房送餐费用7)Room Service Order - 客房送餐订单8)Room Service Attendant - 客房送餐服务员9)Room Service Tray - 客房送餐托盘10)Room Service Etiquette - 客房送餐礼仪11)Room Service Breakfast - 客房送餐早餐12)Room Service Lunch - 客房送餐午餐13)Room Service Dinner - 客房送餐晚餐14)Late Night Room Service - 夜间客房送餐服务15)Special Requests for Room Service - 客房送餐特殊要求16)Room Service Wait Time - 客房送餐等待时间17)Room Service Tip - 客房送餐小费18)Room Service Delivery - 客房送餐送达19)Room Service Beverage - 客房送餐饮品20)Room Service Amenities - 客房送餐设施。
常用工程英语（客房维修项目）
常用工程英语（客房维修项目）BATHROOM 淋浴间Vanity Secure and Clean 梳妆台Mirror Clean and Secure镜子裂缝/划痕Sink Aerator Clean地漏/排水槽Shower Tile, Soap Dish淋浴瓷砖/肥皂架Accessible Bars Secure 吧台Shower Caulking 淋浴间嵌缝（硅胶）Shower Curtain淋浴间门帘更换Chrome Fixtures五金器皿Hairdryer吹风机Towel Racks 毛巾架Toilet Paper Holder Secure 厕纸架牢固Toilet Caulking马桶四周嵌缝(硅胶)Door & Frame Painted, Adjusted门框油漆Door Bumper Secure门垫Door Threshold Secure门槛Ceiling Paint Touched-up天花油漆修饰Shower Towel Rack secure淋浴毛巾架Door Mirror secure 门镜Clothes Line operational晾衣绳Shower Glass door 淋浴间玻璃门Toilet sliding door 卫生间移门CLOSET 柜Hangers in Place衣架Door, Knobs, Mirrors门、把手、镜子Ironing Board Feet Caps烫衣板Ironing Board -烫衣板-维修检查Luggage Racks T ouched-up行李架Iron Holder secure烫斗挂钩Shelf - Clean & Check 搁板Iron Operational 锁链正常ENTRY入口Entry & Connecting Door入口及连接门Night Latch Wall & Door Protect门插销Door Locks/Handles/Hinges/Frames门锁及电池、把手、铰链、门框／防盗链Peephole Secure猫眼Entry & Conn Door Finish T ouch 门的装饰Entry & Connecting Door Stopper门吸FLOORS/WALLS地板及墙面'No Hanger' Sticker无粘贴在墙上的挂钩Walls, Chair Railing, Molding Cl墙、椅子扶手发霉Walls Touched Up墙面修饰Accent Wall Touched Up特别显眼的污迹Mirrors 镜子Artwork Level & Secure艺术品高度Vacuum Under & Behind Furniture家具底下及后面的空间Carpet Spot-Treated地毯污渍Carpet Burns & Rips Repaired 地毯平整/无破损Upholstery Spot-Treated室内装潢污渍Ceiling Touched-Up天花阳台 BalconyBalcony sliding door 阳台移门Baluster wooden handrail-Paint栏杆木扶手油漆Baluster metal bracket 栏杆金属支架Balcony & Patio Furniture Clean阳台/天井家具油漆FURNITURE家具Chairs & Sofas椅子沙发Table & Desk桌椅Mattress - Flip & Rotate床垫--弹跳&旋转Dresser & Drawers梳妆台和抽屉Dining Table Clean, Touched-Up餐桌干净，修饰LIVING AREA起居室TV Cabinet Doors & Drawer电视柜门、抽屉Trash Cans Cleaned 垃圾罐清理Sheer/Blackout Drape Hardware窗帘挂钩Sliding Glass Door Lubed 玻璃滑道、门润滑Inside Window, Sills and Frames房内窗户、门槛及门框。
酒店英语专业词汇和日常用语
酒店英语Hotel Englishcoin硬币voucher证件price list价目表sign(动)签字tip小费luggage office行李房…identification card身份证rate of exchange兑换率conversion rate换算率charge(动)收费bill帐单change money换钱procedure手续、程序luggage label行李标签cash(动)兑换bank draft汇票procedure fee手续费special line专线hold the line别挂电话can't put somebody through接不通receiver听筒replace the phone挂上电话Line,please.请接外线The line is busy(engaged)占线send a telegram(cable)发电报long distance长途电话telephone directory电话簿can't hear somebody听不见can't get through打不通ordinary mail平信switchboard交换台central exchange电话总局The connection is bad.听不清registered fee挂号邮资postcard明信片escalator自动楼梯bookshelf书架ground floor(英)底，层，一楼cabinet橱柜Venetian blind百叶窗帘per thousand千分之…spare(形)多余的postpone(动)延期note纸币luggage rack行李架switch开关curtain窗帘wastebasket废纸篓tea trolley活动茶几night table床头柜first floor(英)二楼，(美)一楼folding screen屏风hanger挂钩plug插头wall plate壁上挂盘Chinese painting国画elevator,lift电梯drawer抽屉second floor(英)三楼，(美)二楼spring弹簧cushion靠垫，垫子socket插座，插口sitting room起居室voltage电压carpentry(总称)木器tea table茶几bedclothes床上用品quilt被子mattress床垫thermos热水瓶transformer变压器main entrance大门entrance hall门厅staircase,stairs,stairway楼梯balustrade,banister楼梯栏杆corridor过道verandah外廊lobby走廊newsstand售报处lounge休息厅dining-room,dining hall餐厅men's room男盥洗室ladies'room女盥洗室cloak-room存衣处basement地下室cellar地窖broom closet杂物室room key房间钥匙suite一套房间sitting-room,living-room起居室sofa,settee长沙发easy chair安乐椅armchair扶手椅wicker chair藤椅folding chair叠椅swivel chair转椅rocking chair摇椅stool凳子bench条凳tea table茶几desk书桌bookcase书橱bookshelf书架wardrobe衣柜built-in wardrobe,closet壁橱chest of drawers五斗橱screen屏风hat rack帽架rug小地毯carpet大地毯mattress褥子quilt被blanket毯子sheet床单bedspread床罩cotton terry blanket毛巾被pillow枕头pillowcase枕套mat席cushion垫子bathroom浴室bath tub浴盆shower bath,shower淋浴cold and hot water taps冷热自来水龙头sprinkle-nozzle,(shower)nozzle喷头dressingtable梳妆台mirror镜子washbasin洗脸盆towel毛巾toilet,lavatory,washroom卫生间water closet,W.C.厕所；抽水马桶toilet roll,toilet paper卫生纸bath towel浴巾bathrobe浴衣towel rail,towel rack毛巾架sponge海绵thermometer温度计balcony阳台sash window上下开关窗shutters百叶窗transom,transom window气窗lace curtain挑花窗帘windowsill窗台air-conditioned有空调设备的radiator暖气片central heating暖气ashtray烟灰碟smoking set烟具electric fan电扇chandelier,pendant lamp吊灯fluorescent lamp日光灯desk lamp台灯bedside lamp床头灯floor lamp落地灯wall lamp壁灯lampshade灯罩bulb holder灯头bulb灯泡screw-type bulb罗口灯泡bayonet-type bulb卡口灯泡frosted bulb磨砂灯泡opal bulb,opaque bulb乳白灯泡socket插座plug插头electric iron电熨斗peg,hook衣钩clothes-hanger衣架door-mat门前的擦鞋棕垫attendant服务员desk clerk值班服务员waiter（餐厅）服务员waitress（餐厅）女服务员rent租金bill账单receipt收据Lobby entrance门厅进口Hall大堂Corridor走廊Inquiry desk问讯处Lavatory;toilet洗手间Ball-room舞厅Barbershop理发室Beauty parlour美容室Foreign exchange service外币况换处Billiard-room弹子房Bowling alley保龄球场Receptionist接待人员Weather forecast天气预报Mellow醇香Hong Kong Dollar;HK$Pound sterling;￡(stg)French france; F.FJapanese YenAustralian dollarCanadian dollarRailway station火车站Airport机场Luggage行李Highway公路Minibus面包车Rush hours拥挤时间Peak hours高峰时间Single trip单程Round trip往返Have a(high)fever发（高）烧Have a cough咳嗽Have no appetite没胃口Have a headache头痛Have a sore throat喉咙痛Have a heart attack心脏病发作Take one’ｓtemperature量体温Stay in bed在床休息Take medicine服药Have an injection打针Take an x-ray照一张片子Make a blood test验血Light清淡的Flu流感Gastric illness胃病Pain in the chest胸痛Chief doctor主治医生Dentist牙科医生Physician内科医生Surgeon外科医生Slippers拖鞋Bath curtain浴帘Bath-tub浴缸Toilet soap浴皂Towel毛巾Tooth-paste牙膏Tooth-brush牙刷Shampoo洗发水Comb梳子Presidential suite总套Sitting room客厅Manager’ｓoffice理经室Lounge休息室外Nightclub夜总会Clinic医疗室Skimpy味淡的Room charge(rate)房费Registration form登记表dressing table梳妆台wardrobe衣柜bedside cupboard床头柜tea table;side table茶几thermos flask热水瓶stool凳子sofa沙发baggage stand行李架bookshelf书架clothes hanger衣架television setcushion靠垫laundry bag洗衣袋sheet床单feather quilt鸭绒被mat席子mosquito net蚊帐ashtray烟灰缸carpet地毯blanket毛毯pillow枕头bedside rug床前小地毯pyjamas睡衣teapot茶壶toilet paper卫生纸crisp酥脆的tap水龙头sponge海绵socket插座telephone directory电话号码本elevator(or lift)电梯service desk服务台service direction服务指南writing paper信纸envelope信封sewing kit针线包central heating暖气vacuum cleaner吸尘器tea canister茶叶罐fruit tray果盘mirror镜子vase花瓶spittoon痰盂ceiling lamp吊灯wall lamp壁灯balcony阳台Recreation center康乐中心Gymnasium健身房Swimming pool游泳池Sauna桑拿浴Video games游戏机Discotheque的士高Tennis court网球场Tantalizing诱人的butter黄油snack bar快餐部jam果酱quick lunch counter快餐台盐salt糖sugar小吃部、食堂cafeteria牛肉beef食堂dining room牛排beef steak午餐会luncheon party小牛肉veal咖啡馆cafe牛肚fripe茶馆teahouse羊肉mutton菜单menu猪肉pork回民菜馆moslem猪排pork chop面包bread猪肘子pork shoulder米饭rice火腿ham炒饭fried rice咸肉bacon馒头steamed bun;steamed bread 香肠sausage面条noodles鸡肉chicken汉堡包hamburger烤鸭roast duck三明治、夹肉面包sandwich鹅goose奶酪cheese海味seafood蛋糕cake大虾prawn奶油蛋糕cream cake鱼fish布丁pudding鲤鱼carp沙丁鱼sardine蛋egg炒鸡蛋scrambled egg什锦小吃assorted appetizers沙拉salad衣帽间cloak room水果沙拉fruit salad意大利面条spaghetti汤soup清汤clear soup肉汤broth罗宋汤russian soup洗衣房laundry西红柿汤tomato soup洗衣袋laundry bag苹果apple洗衣液shampoo梨pear橘子orange搬运行李工porter蜜橘mandarin orange香蕉banana购物中心shopping center 西瓜water melon商店store桃peach理发(女)hair-dressing咖啡coffee理发(男)hair cut葡萄grape无奶咖啡black coffee路road茶tea街street加奶咖啡white coffee大道avenue红茶black tea小巷lane牛奶milk斑马线zebra绿茶green tea人行道side walk矿泉水mineral water此路不通no thorough fare 橘子水orangeade公共汽车bus果汁fruit juice公共车站bus stop电车tram冰激凌ice cream 电车站tram stop啤酒beer生啤draught beer地铁subway,tube葡萄酒、甜酒wine火车rail,railway香槟champagne火车站railway station烈酒liquor,spirits售票处ticket office,booking office胡椒pepper单(双)程票single(return)ticket辣椒chilli 候车室waiting room站台票platform ticket寄包裹处parcel service餐车dining car汇款处remittance counter邮局post office邮票stamp邮箱mail box信件letter电话telephonePlatform站台Make out the bill结帐Itinerary旅程安排Historical sites历史遗迹Splendid scene壮丽景观Sight景色Catch弄清Noisy吵闹lend sb.Ears注意听Turn back回去Tour观光The main gate正门Waltz华尔兹Oblige赏光Don voyage一路顺风Happy landing顺利到达Have a wonderful journey旅途愉快Keep in touch保持联系Drop sb line写信Once in a while有空Someday有朝一日Consideration关怀备致Quick-fry爆炒Shower淋浴Corridor走廊Luggage行李Be located on位于……Be far from离……远It’ｓjust near在……附近Calm oneself冷静点Menu菜单Chef主厨Dozen一打Size型号Medium-sized中号A size larger大一些型号的Drive车程Safety belt安全带Fasten系Shampoo洗发香波Shave off one’ｓbeard刮胡子Trim削发Out short理短Wear one’ｓparting分发Hair set头发定型Cold-wave冷烫Ordinary perm热烫Cut理发Appendix2Japan日本Hong Kong香港Macao澳门Singapore新加坡Thailand泰国Malaysia马来西亚Philippines菲律宾Korea韩国Indonesia印度尼西亚India印度Australia澳大利亚New Zealand新西兰Belgium比利时Turkey土耳其France法国Germany德国Italy意大利Russia俄罗斯Britain(UK)英国Spain西班牙Sweden瑞典Switzerland瑞士Netherlands(Holland)荷兰Norway挪威Canada加拿大U.S.A.美国Burma缅甸Mexico墨西哥Sri lanka斯里兰卡Poland波兰Iran伊朗Morocco莫洛哥Romania罗马尼亚Brazil巴西Israel以色列Lebanon黎巴嫩Greece希腊Afghanistan阿富汗Ethiopia埃塞俄比亚Vietnam越南Zaire扎伊尔Zambia赞比亚Libya利比亚Angolan安哥拉Albania阿尔巴尼亚Czech捷克Bangladesh孟加拉Algeria阿尔及利亚Kuwaiti科威特Portugal葡萄牙Chile智利Guatemala危地马拉Egypt埃及Ireland爱尔兰Finland芬兰Venezuela委内瑞拉Iraq伊拉克Denmark丹麦Argentina阿根廷South Africa南非Pakistan巴基斯坦Palestine巴勒斯坦Nigeria尼日利亚Namibia纳米比亚Jordan约旦Cambodia柬埔寨Cameroon喀麦隆Colombia哥伦比亚Uruguay乌拉圭Togo从哥Haiti海地Guinea几内亚Laos老挝Congo刚果Cuba古巴Ghana加纳Ugandan乌干达Syria叙利亚Somalia索马里Saudi Arabia沙特Panama巴拿马Tanzania坦桑尼亚Peruvian秘鲁Sudan苏丹pouring cup口杯toilet mirror梳妆镜music stool琴凳electric kettle电热水壶floor lamp落地灯TV turntable电视机转盘armchair圈椅Toilet Paper Carton厕纸盒door key门钥匙door chain防盗链bathroom cabinet卫生间镜箱lobby carpet走廊地毯woollen carpet纯毛提花毯synthetic fibre carpet化纤地毯Wardrobe衣橱Shoes shine鞋油Cloth Brush衣刷Adjust handler调节器Stirrer搅拌棒Ventilator通风口Key insert钥匙缝Outlet电源插座Closet壁橱Transformer变压器Adaptor插座Ceiling凳子Lamp shade灯罩Waste bin垃圾桶Scissors剪刀Slipper拖鞋Shoes horn鞋拔Hanger衣架Pajama睡衣Hair drier吹风机Scent,Perfume香水Shaver,Razor剃须刀，剃刀Cotton Swob棉花棒Bath foam沐浴液Facial tissue面巾纸Napkin餐巾纸Scale秤Blade刀片Detergent洗衣粉Lotion润肤露Faush水箱Plug橡皮塞Spray喷头Faucet tap水龙头Shower cap浴帽Sponger海绵刷Toothpaste牙膏Sanitary卫生袋Towel rail毛巾架Floor towel脚巾Body towel浴巾Soap dish皂缸Bath mat垫巾Bath tub浴缸Monitor监控器Distilled water蒸馏水Mineral water矿泉水Tariff价目表Toilet bowl马桶detector烟雾报警器Leaking漏水Bed side table床头柜Head board床头板Bed cover床罩Blanket羊毛毯Mattress床垫Foundation床垫架Feather quilt鸭绒被Rug小地毯Spring弹簧床Fabric sofa布沙发Desk lamp台灯Floor lamp落地灯Carpet地毯Remote control遥控器Freezer冰箱Door latch门闩Knob门把手Fire escapes逃生图Peep hole猫眼衣架rack厕纸盒toilet paper boxes Dressing table梳妆台Stationery文具Cushion椅垫Screen屏风Hot water flask热水瓶Comb梳子tea trolley活动茶几night table床头柜hanger挂钩plug插头wall_plate壁上挂盘tea table茶几bedclothes床上用品mattress床垫thermos热水瓶transformer变压器卫生桶（室内用的装垃圾的小塑料桶）health barrels(indoor use with a small plastic garbage barrels)吹风机hair dryer日用品盒daily necessities box座便器vanitiesCentrally located overlooking a park with free parking.市区中心，紧靠公园，免费停车。
酒店英语
一、酒店员工必备词汇<1>数字：NUMBERS基数：序数：one 一first 第一two 二second 第二three 三third 第三four 四fourth 第四five 五fifth 第五six 六sixth 第六seven 七seventh 第七eight 八eighth 第八nine 九ninth 第九ten 十tenth 第十eleven 十一eleventh 第十一twelve 十二twelfth 第十二thirteen 十三thirteenth 第十三fourteen 十四fourteenth 第十四fifteen 十五fifteenth 第十五sixteen 十六sixteenth 第十六seventeen 十七seventeenth 第十七eighteen 十八eighteenth 第十八nineteen 十九nineteenth 第十九twenty 二十twentieth 第二十hundred 百the fifth floor 五楼thousand 千the second floor 二楼折扣：DISCOUNT8折：Twenty percent (20%) discount7折：Thirty percent (30%) discount房间号码：ROOM NUMBERRoom one four zero two 1402Room eight zero seven 807时间及其表达：TIME OF DAYa.m. 上午的简称o’clock …点钟afternoon 下午、午后p.m. 下午的简称dark 黄昏quarter 一刻钟daytime 白天second 秒evening 傍晚time 时间morning 上午time difference 时差hour 小时today 今日tomorrow 明天yesterday 昨天midnight 午夜tonight 今晚minute 分universal time 世界时morning 早上night 夜晚1pm / 13:00hrs One o’clock 一点1:05pm / 13:05hrs Five minutes past one 一点五分1:15pm / 13:15hrs One fifteen / a quarter past one 一点十五分1:30pm / 13:30hrs One thirty 一点半1:45pm / 13:45hrs One forty five / a quarter to two 一点四十五分星期：WEEKMonday 星期一Tuesday 星期二Wednesday 星期三Thursday 星期四Friday 星期五Saturday 星期六Sunday 星期日Week 星期，周weekend 周末Date 日期fortnight 两周Day 白天calendar 日历月份MONTHJanuary 一月February 二月March 三月April 四月May 五月June 六月July 七月August 八月September 九月October 十月November 十一月December 十二月季节及其他Season / Otheryear 年century 世纪mid-autumn 中秋midsummer 仲夏midwinter 仲冬/冬至season 季节spring 春季summer 夏季autumn 秋天winter 冬季period 时期<2> 酒店部门英文名称Executive Office：行政办Housekeeping Department：管家部Front Office：前厅部Finance Department：财务部Security Department：保安部Personnel & Training Department：人事培训部Sales & Marketing Department：市场营销部Engineering Department：工程部Food & Beverage Department：餐饮部<3>职位Operator 总机接线员Security guard 保安员Bellboy 行李员Room attendant 客房服务员Receptionist 接待员Manager 经理Cashier 收银员Engineer 工程师Waiter/waitress 餐饮服务员Secretary 秘书Hostess 咨客Bartender 吧员Chef 主厨Manager on duty 值班经理Reservationist 预订员Assistant manager 大堂副理Clerk 文员/职员Captain 领班Supervisor 主管<4> 常用单词Room card/ key card 房卡Fitness Center 健身中心I.D. card 身份证Telephone 电话Passport 护照Photocopy 复印Smoking area 吸烟区Train ticket 火车票Swimming pool 游泳池Air ticket/ plane ticket 飞机票Sightseeing elevator 观光电梯Basement 地下室Entrance 入口Fax 传真Parking area 停车场Non-smoking area 非吸烟区Exit 出口Rest room/ wash room/ 洗手间Smoking 吸烟L ady’s room/ G entlemen’s room洗手间High floor 高楼层Low floor 低楼层Face Hong Kong 面对香港Quiet room 安静房间Bigger suite 大套房television/ channel 电视/频道Iron & ironing board 烫斗&烫衣板Laptop 手提电脑Adaptor 转换插头Transformer 变压器Light bulb 灯泡Internet/ Broadband 互联网/宽带Signature 签名<5> 房型高级客房Superior Room豪华客房Deluxe Room湾景客房Bay View Room行政高级客房Executive Superior Room行政豪华客房Executive Deluxe Room行政湾景客房Executive Deluxe Room湾景套房Bay View Suite湾景阳台套房Bay View Suite with Balcony主席套房Chairman Suite花园套房Garden Suite大使套房Ambassador Suite总统套房Presidential Suite<6>常用语句30句1Welcome to our hotel.欢迎入住我们酒店。
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酒店工程英语常用词汇1．安全出口safety exit
2．安全链、防盗链safety door hook safety door chain 3．安全门emergency exit
4．安全通道图fire route
5．百叶窗blinds shutter
6．保温层insulator
7．保险丝fuse
8．保险箱safe
9．报警系统alarm system
10．泵pump
11．闭路电视CA TV
12．闭门器Door closer
13．壁柜Closet wall chest
14．壁灯wall lamp wall light
15．壁画wall picture paintings
16．冰箱mini-bar ice-box
17．玻璃glass
18．操作operate
19．插头plug
20．插座socket
21．长途电话long distance call
22．抽屉drawer
23．出毛病out of order
24．除雾de-fog
25．穿衣镜dressing mirror
26．窗户window
27．窗框window frame
28．窗台windowsill window table
29．床头板bedside
30．床头柜bedside table
31．床头控制器bed-control
32．吹风机hair drier, drier
33．瓷砖ceramic tile tile
34．大理石marble
35．灯lamp
36．灯具lamps
37．灯罩lampshade
38．灯座socket
39．地漏drainage
40．地面ground
41．地毯carpet
42．电池battery
43．电工electrician
44．电话telephone
45．电话机motor
46．电缆cable
47．电力、动力power
48．电路circuit
49．电器寿命electrical equipment life 50．电视机TV set
51．电视机柜TV cabinet
52．电视机托盘swivel
53．电视天线cable
54．电梯lift elevator
55．电压voltage
56．电源插座power socket
57．电源开关switch
58．电阻resistance
59．顶灯ceiling lamp
60．短路short
61．断路break
62．阀门valve
63．防火设备fire prevention service 64．负荷load
65．格架grillage
66．工程师engineer
67．工作车mail’s cars
68．挂钩hook
69．挂衣架clothes hangers
70．管道工plumber
71．花洒shower
72．滑轨rail
73．画框picture frame
74．活动行李架moveable luggage 75．火警报警器fire alarm
76．继电器relay
77．检查check
78．胶封glue
79．接触contact
80．接线wiring
81．解码器decoder
82．镜面mirror reflect
83．灭火设备fire fighting service 84．绝缘insulating
85．开锁un-locker
86．客人guest
87．空调air condition
88．窥视镜peep hole
89．垃圾桶waste buckets
90．拉线pull pole
91．冷凝水盘condensation tray 92．晾衣绳clothes pole
93．淋浴门bathroom door shower door
94．楼梯stair
95．滤网filter
96．落地灯stand lamp
97．麻烦trouble
98．马桶bowel toilet bowl 99．马桶盖lavatory lid 100．马桶坐圈toilet seat 101．毛巾架towel rack 102．门door
103．门框door frame
104．门铃door bell
105．门碰door stop
106．密封seal
107．密码code
108．灭火器fire extinguisher 109．木工carpenter
110．木做structure
111．排风机ventilation fan 112．排污系统sewage system 113．配电箱power switch box 114．盆塞basin plug
115．墙壁wall
116．墙纸wall paper
117．清漆vanish
118．散热器radiator
119．桑拿浴sauna
120．沙发sofa
121．烧毁burn down
122．设置set
123．手纸架toilet paper hold 124．梳妆镜dressing mirror 125．梳妆台dressing table 126．疏散指示图fire route 127．水龙头tap
128．锁lock
129．台灯table lamp
130．踢脚skirting
131．天花板ceiling
132．听筒receiver
133．图像picture
134．
135．托盘滑轨swivel rail 136．瓦特watt
137．
138．卫生间bathroom toilet 139．卫生设备hygienic facilities 140．
141．温度temperature
142．温度控制temperature control 143．温度设定temperature set 144．污水处理sewage treatment 145．
146．吸尘器vacuum
147．洗脸盆basin
148．消防栓fire hydrant
149．
150．写字台table
151．
152．行李架luggage
153．修理repair
154．
155．烟雾fog
156．衣架clothes-rack hanger 157．椅子chair
158．
159．影碟机VCD
160．油漆painting
161．浴缸bath tab
162．浴缸阀门bath valve mix-valve 163．浴缸扶手bath handler
164．
165．浴帘钩bath hook
166．
167．运转operate
168．噪音noise
169．装饰布cloth。