商务英语函电

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商务英语函电unit 12 claim letters

The clocks complained about are part of the batch of five hundred supplied to our order No 908 of April 2. This order was placed on the basis of a sample clock left by your representative. We have ourselves compared the performance of this sample with that of a number of the clocks complained about and there is little doubt that many of them do not tell the right time.（详细解释状况）
We regret being unable to accept your suggestion to...(很遗憾不能接受你方......的建议)
We can not but...(我们只能......)
4. 希望表示希望继续与对方的合作关系。（Wishing to cooperate with the reader again）
Sincerely,
Sample letter 2: Buyer lodging a claim for inferior quality
Dear Sirs:
Our order No.098 of 9 March for plastics has now been delivered. We have examined the shipment carefully and, to our great disappointment, find that they are not of the quality we ordered.

商务英语函电学习总结_学习总结_

商务英语函电学习总结摘要：商务英语函电是一门将国际贸易实务与英语相结合的综合性课程，既包括外贸专业知识的讲授,又包括基础英语的教学与研究。

函电的实践是理论课程的补充，是必不可少的一个环节，而函电的应用是实现理论和实践的最终载体。

本文分析了商务英语函电课程的特点，以及其在商务英语环境下的实践和应用状况。

关键词：商务英语函电、实践与应用商务英语是指英语在特定的商务环境中的学习和应用，它和普通英语的不同是在于建立在职业或商务活动的基础上，涉及国际贸易，进出口业务，国际金融等多个领域。

商务英语函电是属于商务函电的一种，是一种在商务环境下利用函电与具有不同文化背景的客户进行交流的跨文化行为。

它将国贸实务和理论相结合，具有理论性和实践性都很强的特点。

一.商务英语函电的特点商务英语函电不同于普通交流性手段，特点鲜明，遵循七原则，(即体贴，完整，准确，具体，简洁，清楚，礼貌)，其目的是维护良好的业务关系，进行有效的交流和正常的商务往来。

其核心是效率，经济性和简洁性为效率性的具体表现。

二者根本在于高效经济和达意清晰，效率是目的，内容是载体，二者相辅相成，缺一不可。

(1) 文体特点商务英语函电由于涉及进出口业务，且同银行，海关，运输，法律等专业知识有着密不可分的关系，可归类为专业文体或正式文体。

(2) 语言特点商务英语函电其中的三个原则“准确，简洁，清楚”都是对语言方面的要求，“体贴，礼貌”则是针对角度和态度方面的要求。

“完整”是对格式的要求，而“具体”对整封函电内容的整体要求，是要求避免大而无当的词语，内容不能偏离表达的中心，商务英语函电不仅涉及独特的专业背景，而且涉及实际商务工作技能，其语言特点可以归纳为两条：a.语言的选择性很强.基于商务函电涉及面涵盖贸易，金融，海关，外汇，商检等领域，显示出多种行业特色。

b.语言连贯，逻辑性强。

商务人员的思维具体，审慎，讲究语言表达到的分寸。

具体表现在用词规范，语法结构严谨，句子排列一般固定有序。

商务英语函电范文：索赔

1.天然产品，客户收到货，说颜色不能接受怎么办Dear {收件人},Thank you very much for your feedback.I immediately send the picture to our production manager, and we hold a meeting on this. He told me, the two colour of the stone are actually same slab, not from two slab. Natural stone has inborn colour variation, so it cannot be the same like ceramic, each one is the same. Actually that is the main reason why people love stone, no two are the same.Meantime, it is more reasonable to replace you when there is a defective or crack in the stone. While for the natural veining, it is hard for us to replace. Actually, we could not even know that the next one will not have the veins. I would very much appreciate your kind understanding.FYI, you know how our US distributor work on this? They select all the stone with a few special veining together, and then sell it at a premium price asone-of-a-kind!Best regards,XXX2.客户收到货，说短缺, 经查，仓库并未少发，如何跟客户解释？Dear Tom,Thanks a lot for your patience.I have come to check the warehouse record together with our logistics people by myself. The record shows that all the items of order XXXX has been delivered. Here is our original record, and the pictures of the goods.Will you please check with your logistics and count the goods again? Are there possibilities of mis-counting, or someone moved the items separately from this order without noticing him?Best regards,XXXX3.客户收到货，说短缺, 经查，确实少发了怎么办收到客户的回复，提供的详细信息，第一封邮件：Dear {收件人},Thanks a lot for your email, and sharing the findings of your logistics to us.I will immediately investigate into this with our logistics, and will reply you soon. It may take some time, I would very much appreciate your kind patience.Best regards,XXXX4.调查结果出来，第2封邮件：Dear {收件人},Thanks for your patience.I apologize firstly for the inconvenience brought you. We have a new staff; he has moved these items to another order without noticing our warehouse manager, thus make a mistake.Will it be OK to send you these items with your next order? To make up you, we would like to give you 20 free items as gifts.Sorry again for the inconvenience brought you. We have already trained the new staff, and make sure that this will not happen again in future.Best regards,XXXX5.客户收到货，说短缺，怎么办？马上发一封邮件询问详情Dear {收件人},Thanks a lot for your email, and sharing the findings of your logistics to us.I will immediately investigate into this with our logistics. To enable me to do so, will you please give me a few more details?1.How many total pallets do you receive?2.Can you give me a detailed list of all the shortage items, their quantity, andtheir pallet number?I would very much appreciate your kind help, it will be most helpful for our investigation.Best regards,XXXX6.客户说到货，投诉说破损了，经查确实是本公司的责任，怎么办？Dear {收件人},Thanks a lot for your pictures and information. I have investigated into this with our production manager. The EPS sheet sounds not thick enough to give strongprotection to the products. We have already worked out the improvement plan, thus to make sure that this will not happen again in your future orders.We sincerely apologize for the inconvenience brought you. And we would like to replace new ones in your next order.Best regards,XXXXX7.客户说到货，投诉说破损了，怎么办？先迅速回封邮件问客户要照片。

商务英语函电范文(热门3篇)

摘要：随着经济和信息技术的快速发展,商务英语函电已成为对外贸易中不可缺少的组成部分，也是现代外贸活动中最常用也最有效的通讯手段之一;它是一种行业英语,主要用于对外经济贸易活动和社会活动中。

如果没有往来的贸易电函,大部分的国际贸易活动都不可能顺利进行。

因此,商务英语函电在对外贸易中的作用就是为双方的沟通交流搭起的桥梁,准确而具体地传递双方的各类相关信息。

关键词：商务英语对外贸易商务英语函电作用通讯方式一、商务英语函电和对外贸易的概述2、对外贸易对外贸易是特指国际贸易活动中的一国或地区同其他国家或地区所进行的商品、劳务和技术的交换活动。

这是立足于一个国家或地区去看待它与其他国家或地区的商品贸易活动。

有时也被称为国外贸易。

对外贸易的分类：1、按交易内容，对外贸易按商品形式与内容的不同，可分为货物贸易、服务贸易和技术贸易。

2、按货物移动方向，对外贸易可分为出口贸易、进口贸易、过境贸易、复出口与复进口贸易、净出口与净进口贸易。

3、按交易对象，对外货物贸易可分为直接贸易、间接贸易与转口贸易。

4、按运输方式，对外货物贸易可分为海运贸易、陆运贸易、空运贸易、多式联运与邮购贸易等等，可以说形式多样。

二、英语函电在对外贸易中作用摘要：国际商务活动中进行有效的英语交流需要使用商务英语信函来进行相关的书写与记录工作，因为商务英语信函自身的特定问题格式，在进行词汇、语法、整体段落方面的书写过程中，需要区别一般的英语信函。

本篇文章主要是依据商务英语中独特的语言条件，来进行有关英语写作方面的原则讲解，通过一些经典例子，来分析和研究有关商务英语信函书写时，需要遵循的写作技巧。

关键词：商务英语信函；语境；修辞一、商务英语信函二、商务英语语境想要对商务英语语境进行充分的理解，就需要先对语境一词的含义有所了解。

在国内和国外的学者，对于商务英语语境就有不同的理解，并且这一理解也随着时代的迁移在潜移默化的发生改变。

唯一不变的就是对于语境这个词具有相当复杂的含义。

商务函电范文(通用十一篇)

商务函电范文(通用十一篇)（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。

文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!商务函电范文(通用十一篇)商务函电范文(篇一)Dear Sir: May 1， 2001Inquiries regarding our new product， the Deer Mountain Bike， have beden coming in from all parts of the world.Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available.Enclosed is our brochure.Yours faithfully商务函电范文(篇二)Dear Sirs: June 12， 2001Thank you for your letter of June the 8th.We regret that we cannot meet your terms.We must point out that the falling market here leaves us little or no margin of profit.We must ask you for a keener price in respect to future orders.At present the best discount offered for a quantity of 200 is 5%.Our current situation leaves us little room to bargain.We hope you will reconsider the offer.Truly商务函电范文(篇三)Dear Sir: June 15， 2001We have discussed your offer of 5% and accept it on the termsquoted.We are prepared to give your product a trial， provided you can guarantee delivery on or before the 20th of September.The enclosed order is given strictly on this condition.We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly商务函电范文(篇四)Dear Sir: June 8， 2001We have received your price lists and have studied it carefully.However， the price level in your quotation is too high for this market， If you are prepared to grant us a discount of 10% for a quantity of 200， we would agree to your offer.You should note that some price cut will justify itself by an increase in business.We hope to hear from you soon.Yours truly 商务函电范文(篇五)Dear Sir：Sep.1， 2001We are sorry to report that in spite of our effort， we are unable to guarantee shipment by the agreed date due to a strike at our factory.We are afraid that your L/C will be eXpire before shipment.Therefore，please eXplain our situation to your customers and secure their consent to eXtend the L/C to .Sincerely商务函电范文(篇六)告示 Announcements实例之一、开业 Opening of new businessDear Mr./ Ms，We have opened at the above address a sales office for our products here in New York.We employ a staff of consultants and a well-trained service department which makes routine checks on all equipment purchased from us.We would be pleased if you would take full advantage of our services and favorable shopping conditions.We fully guarantee the quality of our products.Yours faithfully尊敬的先生/小姐，我们已在纽约上述住址为我们的产品开设了一家办事处。

27种最常用的商务英语函电书信文体

1请求建立商业关系Rogers Chemical Supply Co. 10E.22Street Omaha8,Neb Gentleme n: We have obtained your name and address from Aristo Shoes, Mi lan , and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, We are interested in ex tending our, range and would appreciate your catalogues and quo tations.If your prices are competitive we would expect to trans act a significant volume of business. We look forward to your e arly reply.Very truly yours 自米兰职权里斯托鞋类公司取得贵公司和地址，特此修函，祈能发展关系。

多年来，本公司经营鞋类进口生意，现欲扩展业务范围。

盼能惠赐商品目录和报价表。

如价格公道，本公司必大额订购。

烦请早日赐复。

此致2.回复对方建立商业关系的请求Thank your for your letter of the 16th of this month. We shall be glad to enter into business relat ions with your company. In compliance with your request, we are sending you, under separate cov er, our latest catalogue and price list covering our export range. Payment should be made by irrevo cable and confirmed letter of credit. Should you wish to place an order, please telex or fax us. 本月16日收到有关商务关系的来函，不胜欣喜。

英文函电信函格式范文(推荐8篇)

英文函电信函格式范文(推荐8篇)（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。

商务英语函电报价范文(推荐27篇)

商务英语函电报价范文篇1尊敬的人事部总监，您好！我是xx学院商务英语的毕业生，即将到社会找一份工作,并随时可以到岗。

在校期间学到了许多*知识，如*贸易实务，*商务谈判英语，*商法，外贸英语函电、*商务单*制作、经贸口译、经贸笔译、高级英语、日语等课程。

本人熟练商务谈判英语，熟练英语商务函电写作，在校期间，我们老师也曾多次安排了谈判的实训。

本人具备一定的管理和策划能力，熟悉各种办公软件的*作，英语精通，也选修过日语，达*日语二级水平。

本着我做事的认真,负责的精神，以及自己所学的*知识。

我深信可以胜任贵公司外贸人员之职。

个人简历一并附上，希望您能感到我是该职位的有力竞争者，并希望能尽快收到面试通知。

感谢您阅读我的个人求职自荐信，并考虑我的应聘要求！祝愿贵公司有更辉煌的业绩商务英语函电报价范文篇2Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly商务英语函电报价范文篇3Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit forUS$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely商务英语函电报价范文篇4We warmly welcome your desire to establish direct trade relations with us in the field of textiles. Your letter expressing the hope of establishing business relations with us has beenreceived, and we are grateful for the export of Chinese leather shoes. We hope to have trade with your company.We believe that the Commercial Counselor\'s office of your company has introduced to you that we are a state-owned import and export company dealing in light industrial products and one of the leading companies. We are writing to you and hope to introduce ourselves to Freeman company We have learned that your company is one of the major importers of light industrial products in your country. It is a state-owned company.Our products have been well received by foreign customers. We would like to establish trade relations with your company to increase the sales of our products in your market. Your business consultant\'s office has informed you that you will import lathes from China.Therefore, we are writing to you to express our wish. I will send you quotation and (relevant) samples immediately after receiving your detailed inquiry. Please let us know your detailed requirements so that we can send you catalogue and quotation again.中文翻译：我们热烈欢迎你方与我方在纺织品领域建立直接贸易关系的愿望。

商务英语函电例文

建立贸易关系set up business relationDear Sirs,We have your name and address from the . We wish to inform you that we specialize in both industrial and pharmaceutical chemicals, and shall be pleased to enter into trade relations with you.To give you a general idea of our products, we enclose a complete set of leaflets showing various products being handled by this corporation with detailed specifications and means of packing. Quotations and samples will be sent upon receipt of your specific enquiries.Business between us will be concluded on the basis of shipping quality and weight while testing and inspection will be made by the Shanghai Commodity Inspection Bureau prior to shipment. Necessary certificates in regard to the quality and quantity of the shipment will, of course, be provided.We look forward to your early reply with much interest.经营纺织品出口业务的商家的函电，邀请进口商询价Dear Sirs,We owe your name and address to the on which we know that you are in the market for Textiles.We avail ourselves of this opportunity to approach you for the establishment of trade relations with you.We are a state-operated corporation, handling both the import and export of Textiles. In order to acquaint you with our business lines, we enclose a copy of our Export List covering the main items available at presentShould any of the items be of interest to you, please let me know. We shall be glad to give you our lowest quotations upon receipt of your detailed requirements.In our trade with merchants of various countries, we always adhere to the principle of equality and mutual benefit. It is our hope to promote, by joint efforts, both trade and friendship to our mutual advantage.We look forward to receiving your enquiries soon.Yours faithfully,Richard进口商自我介绍建立贸易关系回函Dear Sirs,With reference to your letter of December 2, 19…we are glad to learn that you wish to enter into trade relations with this corporation in the line of canned goods.In compliance with your request, we are sending you by air a catalogue together with a range of pamphlets for your reference.If any of the items listed in the catalogue meets your interest, please let us have your specific enquiry, and our quotation will be forwarded without delay.In the meantime, you are requested to furnish us with the name of your bank prior to the conclusion of the first transaction between us.Yours sincerely查询财务状况Dear SirsWe would like you to obtain for us information about financial and credit status of a firm in Hong Kong. The name of the firm is Oriental Audio & Video Equipment, 12/F Wheelock House, 5 Pedder Street, Central Hong Kong.As our trade with them will involve the amount of US$ 10,000 initially, we would like to know if this credit is justified. The reference they have given us is Standard Chartered Bank, Hong Kong. Would you please approach the said bank for all possible information we require?We are most grateful for your help in this matter.Yours faithfullyWe have received a letter from he Auto Engineering Co., Ltd. in Nigeria, expressing their desire to enter into business relations with us on condition that we allow them a standing credit of USD 5,000 to start business. As stated in their letter, their reference is the National Bank of Nigeria, Ibadan.It is our principle to have more connections abroad; however, for safety’sake, we should like to know the financial and credit standing of the above-mentioned company, especially because they have requested us for a standing credit, which we seldom grant to new customers.We should be very pleased if you would assist us in this respect, and we can assure you that any information you may give us will be treated in absolute confidence.回复财务查询We have received from the National Bank of Nigeria the information you asked for in your letter of April 4.The Auto Engineering Co., Ltd. you mentioned is a private company run as a family concern by three brothers and was founded 15 years ago. It enjoys good reputation. As far as our information goes it is punctually meeting its commitments and a credit in the sum you mention would seem to be safe.This information is confidential and is given without any responsibility on our part.询价Dear SirsMessrs. Brown & Clark of this city inform us that you are exporters of all cotton bed-sheets and pillowcases. We would like you to send us details of your various ranges, including sizes, colors and prices, and also samples of the different qualities of material used.We are large dealers in textiles and believe there is a promising market in our area for moderately priced goods of the kind mentioned.When replying, please give us detailed information of CIF 目的港， discounts, and terms of payment，terms of shipment on purchases of quantities of not less than 100 dozen数量不少于of individual items. Prices quoted should include insurance and freight to Liverpool.询价回复Dear SirWe are very pleased to receive your enquiry of 15th January and enclose our illustrated catalogue and price list giving the details you ask for. Also by separate post we are sending you some samples and feel confident that when you have examined them you will agree that the goods are both excellent in quality and reasonable in price.On regular purchase in quantities of not less than 100 dozen of individual items we would allow you a discount of 2%. Payment is to be made by irrevocable L/C at sight.Because of their softness and durability, our all cotton bed-sheets and pillowcases are rapidly becoming popular and after studying our prices you will learn that we are finding it difficult to meet the demand. But if you place your order not later than the end of this month, we would ensure prompt shipment.We invite your attention to our other products such as table-cloth and table napkins, details of which you will find in the catalogue, and look forward to receiving your first order.报盘Dear Sirs,Thank you for your letter of 15th June. We are glad to learn of the enquiries you have had from your customers for our raincoats. Our “D. D”range is particularly suitable for warm climates, and during the past years we have supplied this range to dealer in several tropical countries. From many of them we have already repeat orders, in some cases more than one. This range is popular not only because it is light in weight, but also because the material used has been specially treated to prevent excessive condensation on the inside surface.For the quantities you mention we are pleased to quote as follows:“D. D.”Raincoats100 men’s medium @ USD 13.00 each USD1,300.00100 men’s small USD 12.75 each 1,275.00100 women’s medium USD 12.50 each 1,250.00100 women’s small USD 12.25 each 1,225.00Net C. I. F. Kuwait USD 5,050.00Terms: By L/C at sight.Shipment: Within 3—4 weeks of receiving the L/C.This quotation is subject to our final confirmation.We feel you may be interested in some of our other products and enclose some descriptive booklets and a supply of sales literature for use with your customers.We look forward to receiving your order.还盘Thank you for your letter of June 25 offering us your “D.D.”brand raincoats.To be candid with you, we like your raincoats, but your prices appear to be on the high side as compared with those of other makers. It is understood that to accept the price you quoted would leave us little or no margin of profit on our sales. As you know Kuwait is a developing country; its principle demand is for articles in the medium price range.We appreciate your prompt response to our enquiry and would like to take this opportunity to conclude some transactions with you. We would, therefore, suggest that you make some allowance, say 10% on your quoted price so as to enable us to introduce your products to our customers. If, however, you cannot do so, then we shall have no alternative but to leave the business as it is.For your information, some parcels from Hongkong have been sold here at a much lower price. We hope you will consider our counter-offer favorably and let us have your acceptance by telex. It may interest you to know that once you have opened up a market here, you would have every advantage of developing a beneficial trade in the Gulf.支付条款We refer to our letter of enquiry dated the 5th October. We have received your Proforma Invoice No. 03688 and now wish to place an initial order for 1,500 types Type No. EM 127DN. The order number is 7305.We have instructed our bank, the General Commercial Bank of Venezuela to open an irrevocable documentary letter of credit in your favour. The amount is ￡1,275.00. This credit will be confirmed soon by our bank’s correspondent in London. You are authorized to draw a 60 days draft on our bank against this credit for the amount of your invoice. Your draft must be accompanied by a complete set of shipping documents, consisting of:A full set of clean shipped Bill of LadingCommercial Invoice 5 copiesThe Insurance Certificate 2 copiesOur bank will accept your 60 days’draft on them for the amount of your invoice value including the cost of freight and insurance, as agreed. You bill will therefore be at 60 d/s for full CIF invoice value. The credit is valid until the 12th February.。

英语商务函电第七章

We were glad to learn from your letter of May 15 that you are interested in our new product. We also noticed that you wish to make payment by D/A.
We have considered your proposal but regret to say that we cannot accept it, as we do not have sufficient credit information to offer you D/A terms at present. However in order to help you push the sales of our new product, we are prepared to accept payment by D/P at sight. This is the best thing we can do.
We have instructed the Xiamen International Bank, to open a credit for $1,500 in your favor, effective until May 8th. The credit will be confirmed by Citibank,N.A., New York, who will accept your draft on them at 60 days for the full amount of your invoice. They will require the following shipping documents to be attached to your draft:

商务英语函电 (1)

An ambiguous point may cause time lost and it costs, too. Secondly, since a letter is written for a
reader, an over long and complicated letter has more possibility to confuse the reader which worst
Practice Training
Skill Training
Summary of Project
Business Situational Design
Situation:
Rector Company Ltd. is an American company specializing in plastic toys, located in San Francisco. It consists of many departments, such as H.R., Production, Finance, Marketing, Sales, Training, Quality Control, Administration, Maintenance and so on.
Skill Training
Summary of Project
Specimen Letters
Specimen Letters
1. Standard business letters
Sample 1
《商务英语函电》
Unit 1 Introduction to English Business
Knowledge Objective Skill Objective

新编国际商务英语函电

阅读感受
阅读这本书，我最大的感受是商务英语函电的严谨性和专业性。每一封函电都是一个小小的商业世界，每一个词汇、每一个句子都承载着丰富的商业信息和文化内涵。在函电的撰写过程中，我们不仅要注意语言的准确性和流畅性，还要充分考虑对方的文化背景、商业习惯，确保信息能够准确、有效地传达。
阅读感受
同时，书中还提供了大量的实际案例，让我能够更直观地了解商务英语函电在实际操作中的应用。这些案例既有成功的经验，也有失败的教训，让我深刻认识到商务函电在商业沟通中的重要性。
作者简介
作者简介
这是《新编国际商务英语函电》的读书笔记，暂无该书作者的介绍。
谢谢观看
目录分析
实践操作篇：在这一部分，目录提供了大量真实的商务场景案例，指导学习者如何在实际工作中运用所学的商务英语函电知识。通过案例分析，学习者可以更加深入地理解商务英语函电的实际应用。
目录分析
拓展知识篇：该部分涵盖了商务英语函电相关的其他知识，如电子邮件礼仪、跨文化沟通等。这些内容有助于学习者提升综合沟通能力，更好地适应国际商务环境。
精彩摘录
书中还摘录了许多关于订单确认、付款、投诉处理等商务场景的信函。这些信函不仅语言地道、表达清晰，还充分展示了商务英语的实用性和灵活性。通过学习这些信函，读者可以更好地掌握商务英语函电的写作技巧，提高在国际商务沟通中的应对能力。
精彩摘录
《新编国际商务英语函电》这本书的精彩摘录为我们提供了丰富的商务英语函电知识和实践指导。通过学习和模仿这些摘录，我们可以更好地掌握商务英语函电的写作技巧，为未来的国际商务活动打下坚实的基础。
目录分析
基础知识篇：这部分主要介绍了商务英语函电的基本概念、特点和写作原则。通过学习这些内容，学习者可以建立起对商务英语函电的基本认识，为后续的学习打下基础。

商务英语函电

商务英语函电新加坡成本加运费：CFR Singapore operation 已经营第五年：be in our fifth operation实盘：firm offer 避免再有拖延：avoid any further delay 据我方所得消息：as far as we know 稳定的需求：a steady demand 指示性标志:indicative marks 再次订货：repeat orders.外包装:outer packing 长吨:long ton 短量：short weight 试订货：trial order结清帐户：settle their accounts 在当日或左右：on or about 不利信息：unfavourable informationWe have received your fax dated of April 20 requesting us to have the goods insured for 150% of the invoice value.We refer to the 500 units of DVD player under our contract No.121Please see to it that the cases should be strong enough to protect the goods from any possible damage in transit The contract is invalid at the time of their expirationNeedless to say that as a buyer, you are responsible for applying for and L/CCase number and net weight shall be stenciled on the outer packing.我们马上调查了此事，并发现我们照相机的质量合乎标准We investigated this matter, without delay and found the quality of our cameras in perfect conformity with the standard 你方提供的货物质量低于样品质量，现遗憾的通知你方，我们不得不将货物退回，费用由你方支付。

商务英语函电实用模板

商务英语函电实用模板随着国际贸易的发展和全球化的推进，商务英语函电的重要性日益突显。

函电作为商务交流的一种重要形式，不仅能够提高工作效率，还能够加强商业伙伴之间的联系。

本文将为大家提供一些实用的商务英语函电模板，帮助读者在商务沟通中更加得心应手。

模板一：询盘函Dear Sir/Madam,We have learned that your company is a leading supplier of (产品/服务) in the international market. We are interested in purchasing (产品/服务) for our business needs.Could you please provide us with your latest catalog and price list? We would appreciate if you could also include details regarding minimum order quantity, delivery time, and payment terms.If the quality and price offered meet our requirements, we are ready to place a substantial order with your company. We hope to establish a long-term and mutually beneficial business relationship with you.Looking forward to your prompt reply.Yours faithfully,(Your name)模板二：报价函Dear Sir/Madam,Thank you for your inquiry regarding (产品/服务) as advertised on (广告来源). We are pleased to provide you with our best quotation as follows: Product/Service: (产品/服务名称)Quantity: (数量)Price per unit: (单价)Total amount: (总金额)Payment terms: (付款条件)Delivery time: (交货时间)Validity of the quotation: (报价有效期)Please note that the quoted price is subject to change based on the final order quantity and any additional requirements you may have. If you have any further questions or need clarification, please feel free to contact us.We hope that our competitive pricing and superior quality will meet your expectations. We look forward to the opportunity to work with you.Best regards,(Your name)模板三：订单确认函Dear Sir/Madam,Thank you for placing an order with our company. We hereby confirm the receipt of your order as follows:Order number: (订单号码)Product/Service: (产品/服务名称)Quantity: (数量)Price per unit: (单价)Total amount: (总金额)Payment terms: (付款条件)Delivery date: (交货日期)Please review the order details carefully. If there are any discrepancies or changes needed, please inform us immediately. Once we receive your confirmation, we will proceed with the processing of your order.We appreciate your business and look forward to delivering top-quality products/services to you in a timely manner. Should you have any questions or require further assistance, please don't hesitate to contact us.Kind regards,(Your name)模板四：投诉函Dear (相关部门),I am writing to express my disappointment with the recent (产品/服务) I purchased from your company. Unfortunately, the product/service did not live up to my expectations for the following reasons:1. (具体问题/不满之处)2. (具体问题/不满之处)3. (具体问题/不满之处)I would like to request a refund/replacement/explanation for the substandard product/service. I have enclosed copies of the relevant documents (如有必要). I believe that as a valued customer, I deserve a satisfactory resolution to this issue.I hope that you will address this matter promptly and provide me with an acceptable solution. Failing to do so may result in me seeking alternative options and sharing my negative experience with others.I look forward to your prompt response and a satisfactory resolution to this matter.Yours faithfully,(Your name)总结：商务英语函电的正确使用可以极大地提高工作效率和商业合作的质量。

商务英语函电实用句子

商务英语函电实用句子1.Thank you for your letter dated/of….in which we can learn…感谢你们的来信在信中我们得知2.We have received your letter deated /of我已收到的来信3.We would appreciate it if you could …如果贵方能够我们将不胜感激4.It would be wery helpful if you could…贵方若能…，将会给我方很大帮助。

5.It is a great pleasure to receive sth/we are glad to do sth/非常高兴地收到你们的…6.If you could increase your order/amount to… we will be delighted to do sth若你方能够增加你的订单或全额到…我们非常高兴能。

7.Appreciate doing sth例：I really appreciate your help.我真的很感激你的帮助。

8.We are now exp anding our business to…现在我们正扩展我们的业务9.We learned of your company through…我们从…了解贵方公司。

10.We are very much(keenly)(particularly) interested in your recently devloped technology.我们对于你们新开发的技术十分感兴趣。

11. If your price is competitive and delivery acceptable, we are ready to sigh long term contract with you.如果你们的价格是有竞争力，发货是可以接受的，我们愿意与你方签定长期的合同12. Please quote us lowest / rock bottom price for…请报给我们的最低价13. To familiarize/acquaint oneself with sth使某人了解14. Replying to your inquiry of …,回答你们的询函15. This offer is valid for 10 days .(firm offer)(non firm offer)(counter offer)这个报盘有效期为十天。

商务英语函电思政

商务英语函电思政尊敬的客户，首先，我代表我们的团队向您表达最诚挚的敬意和感谢。

在这个繁忙的商业环境中，我们以专业的态度，为着共同的目标，我们携手前行。

我们的商务英语函电，不仅是一种商业沟通方式，更是一种展示我们企业价值观和道德观念的平台。

我们始终坚信，良好的商业行为应建立在诚信、尊重、公平和责任的基础上。

首先，诚信是我们商务英语函电的核心。

无论在商业决策的制定，还是在与客户的交流中，我们都坚守诚信原则。

我们以真实、准确的信息与您沟通，不隐瞒任何重要信息，因为我们深知诚信是商业关系的基础。

其次，尊重是我们商务英语函电的重要元素。

我们尊重每一位客户，无论是与我们进行交易的伙伴，还是与我们进行交流的每一位员工。

我们倾听他们的需求，理解他们的观点，因为我们相信，尊重是建立长期商业关系的关键。

公平和公正也是我们商务英语函电的重要原则。

在我们的商业决策中，我们始终遵循公平、公正的原则，不论交易大小，我们都以同样的态度对待。

我们相信，公平和公正不仅有利于我们的客户，也有利于我们的企业。

最后，责任是我们商务英语函电的底线。

我们深知，我们的每一次商业行为都会对社会、环境产生影响。

因此，我们始终秉持社会责任，积极采取环保措施，致力于可持续发展。

在此，我想强调的是，商务英语函电不仅仅是文字的交流，更是企业文化的交流。

我们要用诚信、尊重、公平和责任的态度去面对每一位客户，每一位合作伙伴，每一位员工。

只有这样，我们才能建立长期的、稳定的商业关系。

在未来的商业交往中，我们期待与您携手共进，共同发展。

我们坚信，只有诚信、尊重、公平和责任才能让我们走得更远。

再次感谢您的信任和支持。

敬请安好，[您的名字][您的职位][您的公司名称]。

商务英语函电实用模板

第一章建立业务关系一、出口商去函要求建立业务关系句型一何处得知对方的名称、地址及其他情况We learn your name and address from…We know your name and address through…We learn from…that…得知客户资料或信息的渠道：银行Bank 商会Chambers of Commerce媒体广告Advertisements in the media 商行目录Trade Directory 展销会和交易会Exhibitions and trade fairs 自我介绍或经其他公司介绍Introduction 市场调查Market investigations 互联网InternetWe owe your name and address to…We obtain your name and address from…You are introduced by…as (为)…句型二自我介绍We introduce ourselves as an important/exporter of…（产品）in our country.We are an exporter of…handling the commodity for many years. We specialize in/deal in/handle…We have been in the line of…for years.句型三去函目的We are writing to establish trading relations with you.We shall be pleased to enter into business relations with you. We wish to build up trading relations with you.句型四提供资料We are sending you…We attach hereto…for your reference.Attached please find…Attached are …随函附上。

商务英语函电

商务英语函电现在中国的很多企业都有涉外的业务，所以提高英语学习能力已经成为了职场的必备技能，尤其是商务英语函电，今天我们为大家整理了商务英语函电范文，一起来看一下吧。

交易的第一步1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have beden ing in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices andterms of sale. We ask you to make every effort toquote at petitive prices in order to secure our business. We look forward to hearing from you soon..Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon. Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believewill meet your ideas of prices. You should note that the recent advances in raw materials have affected thecost of this product unfavorably. However, for your order we have kept our prices down. Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possibleeffort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times. Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the BeijingCity Commercial Bank to open a credit forUS$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely10. 请求信用证延期Dear Sir： Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.we received your letter today and have informed our customers of your situation. As requested, we have instructed the beijing city mercial bank to extend the以上就是为大家整理的商务英语函电范文的相关内容，希望能够对大家有所帮助。

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(1) We have heard/learn from…that you are in the market for …. 我们从…获悉，你们有意购买我们从获悉，你们有意购买… 获悉 (2) Your name and address has been given/introduced to us by…, who has informed us that you are one of the leading importers of ….in your country 据…介绍，得知你们公司和地址，并得知你们是贵国的主要进介绍，介绍得知你们公司和地址，口商之一。口商之一。 (3) On the recommendation of…/Through the courtesy of…, we have learned with pleasure the name of your firm and shall be glad to enter into business relations with you. 承蒙…介绍，得知贵公司的名称，承蒙介绍，得知贵公司的名称，我们非常乐意与贵方建立介绍贸易关系。贸易关系。 (4) Having had your name and address from…, we avail ourselves of this opportunity to write to you… We come to know your name and address from…
• Telling the source of information • Expressing the strong desire to establish the business relations and co-operations • Introducing the company, including: features, business running and types of commodities • If necessary, offering the information references to help understand the credit information; • Telling the enclosure to help understand more about the company such as: brief introduction, catalogues, price lists and pamphlet etc.
Company Logo
A sample letter

Dear Sirs, With reference to your letter of December 2, 19…we are glad to learn that you wish to enter into trade relations with this corporation in the line of canned goods. In compliance with your request, we are sending you by air a catalogue together with a range of pamphlets for your reference. If any of the items listed in the catalogue meets your interest, please let us have your specific enquiry, and our quotation will be forwarded without delay. In the meantime, you are requested to furnish us with the name of your bank prior to the conclusion of the first transaction between us. Yours sincerely
Company Logo
Business letter writing guide

The following contents should be expressed in letters of establishing business relations:
Useful sentences
Practice
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The Channel of Establishing Business Relations

Establishing business relations is the first step to go in to go into dealing and develop mutual trade. The business growth and broadening depend on the establishment of business relations. So it is a very important part to write business letter in business communication. In international trade, one may establish business relations with other countries, or firm and companies through the following channels:
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Notes
www.thmቤተ መጻሕፍቲ ባይዱ
(1) have: learn we learn your …….from…… (2) Commercial Counsellor’s office: 商务参赞处 (3) inform sb. that = inform sb. of sth 兹告 (4) specialize in: 专门（从事），专门（经营）专门（从事），专门（经营）），专门 we specialize in the import and export of Arts and Crafts.
Unit 2 Establishing Business Relations
Lectured by Yang Ting
LOGO
School of Foreign Languages
Contents

The Channel Writing guide
Sample letters
(5) enter into trade relations with… establish business relations with…
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Notes

(6) enclose: v. 封入 We enclose a copy of our price list. 过去分词enclosed可作名词用，前面加定冠词。可作名词用，前面加定冠词。过去分词可作名词用 we believe you will find the enclosed interesting. enclosure: n. 附件（缩写：Encl. Enc.）缩写：） (7) upon receipt of: 一俟收到 (8) prior to: 在前的，优先的在前的， (9) in regard to: regarding; with regard to; as regards 关于
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Useful sentences

Company Logo
Business letter writing guide

The following contents should be expressed in replies
• Acknowledging receipt of the initiating letter; • Replying to the request mentioned in the letter received; • Making a promise or a counter-request; • Friendly close.
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Note

(1) In the line of …:
…业务方面业务方面
(2) In compliance with: 依从依从……;按照按照…… 按照
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Useful sentences

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The Channel of Establishing Business Relations

Trade Directory Business houses of the same trade Advertisement Attending all kinds of exhibitions and trade fairs Recommendation by a business friend or a client Visit abroad by trade delegations and groups Surfing on the Internet
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A sample letter

Dear Sirs, We have your name and address from the Commercial Counsellor’s office of the Chinese Embassy in Ghana. We wish to inform you that we specialize in both industrial and pharmaceutical chemicals, and shall be pleased to enter into trade relations with you. To give you a general idea of our products, we enclose a complete set of leaflets showing various products being handled by this corporation with detailed specifications and means of packing. Quotations and samples will be sent upon receipt of your specific enquiries. Business between us will be concluded on the basis of shipping quality and weight while testing and inspection will be made by the Shanghai Commodity Inspection Bureau prior to shipment. Necessary certificates in regard to the quality and quantity of the shipment will, of course, be provided. We look forward to your early reply with much interest.