【VIP专享】新编剑桥商务英语(BEC第三版中级)Module1
新编剑桥商务英语中级Module 1
Grammar---
时态 一般现在时 一般过去时 一般将来时 现在进行时 现在完成时 过去进行时 过去将来时 过去完成时
主动语态 do/does
did will/shall/am/is/are going to+do
am/is/are+doing
have/has+done
was/were+doing
D You work a number of hours per week or month but you decide when you start or finish.
4 part-time 5 temping 6 consultancy 7 flexitime 8 hot-desking
E You don’t have a permanent place or office to work at, but you find a place to work when you arrive.
他人所长
❖working in a team needs to have good interpersonal skills and is not necessarily efficient
❖ 在团队工作需要有很好的人际交往技能，不一定
❖can be more concentrated and thus more efficient in an office
1.1 Ways of working
Listening
Working from home
Speaking
A mini-presentation
Vocabulary
❖ Different ways of working
BEC 剑桥商务英语中级(第三版)讲义MODULE 1
MODULE 1T ask 1: Speaking T est-Part oneI. Members of Speaking Test•Examiner 1--- Interlocutorasking questions and giving directions•Examiner 2--- Assessorassessing your spoken English•Candidate 1:making a speech or answering questionsof Examiner 1 or Candidate 2•Candidate 2:making a speech or answering questions of Examiner 1 or Candidate 1II. Format of Speaking Test-Part one•Format: interview--- Conversation between the examiner and two candidates•Input: Examiner asks questions•Time: 3 minutes•Interaction focus: the examiner encourages the candidates to give information about themselves and to express personal opinionsIII. Criteria of grading in Part one•Manner•Pronunciation•Intonation•Stress & Rhythm•V ocabulary & GrammarNote:Make 1st impressionAdapt to examiner’s toneBody languageIV. Sentence DevelopmentCriteria:1.Brief but not simple2.To the point3.Suitable wordingExample1) I like reading a lot.I like reading. My favori te book is “Gone with the wind” because I love the main character.I have a wide range of hobbies among which I love reading the most. My favorite book is “Gone with the wind” by Margaret Mitchell, because I greatly admire the main character--- Scarlett, who was brave to love and hate.2) I also enjoy travelling very much.I love travelling very much because I see travelling as a good opportunity to meet new people, new food and new culture, which by all means broadens my view.I spend most of my long holidays travelling to different places, because it offers me great opportunities to meet new people, taste new foods, learn new cultures, thus adding my life experiences. Lijiang, Jiuzaigou, and Xinjiang are the most impressive places for me so far, so I highly recommend them.3）What kind of person do you think you are?What are your strengths and weaknesses?inactive, quiet, introvert , extrovert, trustworthy, thoughtful, helpful, gentle, slow, honest, hardworking, active, efficient, kind, generous, talkative, easygoing,, open, optimistic, pessimistic, easy to get along with, ready to help others, brave, devoting, passionate, bright, smart, cute, popular among friends, sweet, warm-hearted, sympathetic, willing to share, not self-centered, considerate, a social person,4）Where are you from?Can you say something about your hometown?location, province, urban area, suburb, rural area, isolated places, small villages/towns/ downtown areas/ countryside, city, beautiful scenery, quiet, fresh air, green everywhere, friendly people, kind and helpful, skyscrapers, tall buildings, shopping malls, department stores, business district, entertainment, parks, transportation system, public facilities, convenient, noisy, busy, indifferent, modern, cold, alienated, climate, humid, dry, windy, freezing, extremely hot,5）What’s your hobby?What do you like to do in your spare time?spare time, music, Pop/classical, sports, ball games, pc games, body exercises, movies (detective/horror/romantic /comedy /tragedy), books (science fiction / novel / essay / poems / poetry /fashion magazine / comic strips/ cartoons / autobiography), shopping, food, cooking, painting, singing, dancing, playing cards/poker/chessV. Personal questionsWell, my name is ☺, but you can call me ☻, which is my English name.I’m from the city of … in GD Province, which is in the south of China.Actually, my hometown is famous for …, do you know that place?Well, I’m a student studying International Business in … , which is one of the bestpolytechnic college in GD Province.Generally speaking, I like my major a lot, but most specifically, my studies are full ofchallenging because there’re much business-related knowledge for me to learn.Frankly speaking, I’m not sure. But I used to dream to be a HR manager, because Isuppose managing people is the most exciting and creative job.Definitely, English is the international language and as my major is InternationalBusiness, I’ll run the career by communicating with business partners all over theworld.I have been learning English for more than 10 years since I was in primary school.VI. Business topics1. Business in your hometown or country-- what kind of business / industry is popular in your hometown?-- what is the current situation of the industry?a. IT industries / garment industry / sportswear industry, some of the brands are famous nationwide.b. Catering is popular in my hometown. Many people are in the catering business.2.the importance of English in business-- Do you think English will continue to be important for business in the future? Why?a. English is a common language used in international business communicationb. With globalization, English helps to obtain business opportunities, succeed in negotiationand entertain visitors.3. The effect of technology on business-- Which technology has had the biggest effect on business in recent years?-- What effect will technology have on business development?IT/ E-commerce / business onlinea. to help the transfer of business informationb. to change the way business is conductedc. IT is now widely used in business activities. The Internet is making it possible to do businessonline which is more speedy and cost-effective.4. Present and future changes in working life-- In what ways do you think working life will change in the next decade?a. the present changes as follows: use of IT, office environment, welfare, etc.b. the future changes as follows: more people working from home, three or four working days, etc.5. Training and development in the workplace-- If you had a choice of work training, what would it be? Why?-- How do training help development of employees?a. a benefit to the staffb. Training upgrades business knowledge and working abilities.c. Training get staff well-informed and enhance their professional skills.6. ways of selling products or services-- How many ways are there to promote products or services?-- How effect is selling over the website?a. site promotion (department store / franchise houseb. direct mail, door-to-door sellingc. cold callingd. advertisement on TV, in newspaper or magazinee. Using you website as a marketing tool. Sell items directly on the site or use the site to educate customers about your product or service.T ask 2: Business T opic-Ways of working Task 1): Vocabulary—different ways of workingIII.DiscussionPut students into pairs or small groups to discuss how they work most effectively. Put the list of question on the board to help them discuss the points more easily.How do you study English most effectively?By working …--- at the same time everyday / at different times of the day?--- early in the morning / late at night?--- on your own / with others?--- at home / at your place of study (library or classroom)?Reference expressionsroutine type of person 按部就班的人have flexible management of time and work 灵活安排自己的时间和工作get support from each other互相支持co-operate with each other 相互合作share ideas 交流想法learn from other people’s strong points 学他人所长working in a team needs to have good interpersonal skills and is not necessarily efficient在团队工作需要有很好的人际交往技能，不一定效率就高can be more concentrated and thus more efficient in an office在办公室更容易集中精力因此也更有效率have more flexibility 享有更多的灵活度a dependent type of persona and never make decisions myself 性格依赖，不喜欢自己拿主意an independent type of person and would like to make decisions myself 性格独立，喜欢自己做决定don’t want to work under someone 不想在别人手下工作Example statement:For me, I like to work flexible hours on my own. By working like this, I can work most effectively. When I need to teach my students, I will go to the classroom. So I am used to flexible hours rather than working nine to five. Also, I’d like to work on my own. It is because this can allow me to be innovative in my language teaching career.IV.MatchingStudents match the terms to the definition. Ask them if any of them are familiar with these way of working:Would it be possible to telework in your job？How would you feel about job-sharing?Have you ever suggested to your boss the idea of flexitime?V.Further analysisTask 2)：Reading---how to job-shareI．ScanningAsk students to read the whole text before they put the headings with the correct paragraphs. Tell them that they won’t need to understand every word to complete this reading task. II．DiscussionTopic：How easy would it b for you to job-share? Would your employer or boss think it was a good idea?Reference expressionsYesHave more time with childrenWith less work stressCan have more free timeCan have someone to share credit and blameTwo people doing one job means twice as much experience, skills, brainpower and energy.NoDifficult to find someone you likeNeed to coordinate with the other personTend to work late at nightNeed careful planning to play to each other’s different strengthsThey may not get what they expect of the job-sharer in terms of hours, availability and result. III．ExtensionExtension 1:Roles: Student A is the employee and student B is the employerSituation: Student A wants to start job-sharing with another colleague. He must try to convince their employer that it is a good idea and mention the advantages. Student B should be skeptical and mention disadvantages.Time: 3 minutesExtension 2:Roles: Student A is the examiner and student B is the examineeSituation: Student A asks some questions and Student B tries to answer them.Aim: students should introduced to the idea that they will have to be able to talk on many different areas of business in the exam.Time: 3 minutesTask 3)：Listening---working from homeI.II.Q&AQ1. What does she way is important when working from home?---A: have a time table and stick to it.Q2. What does she think are some of the advantages and disadvantages of this way of working?---A: advantage- you spend more time with the children-more flexibility-the company saves money on office space-no commutingdisadvantage – sometimes you work in the evening-you miss people and office news & gossipQ3. How long has she been with her current employer? How long has she been home-working?---A: She’s been with her current employer since she left school, but she’s been home-working for 5 years.Q4. Is she doing anything different from normal this week?---A: She’s going to the office everyday to meet visitors.Task 4)：Grammar---present tensesII.TimelinePresent ContinuousPast ContinuousT ask 3: Speaking T est-Part twoI.Format of Speaking test-part two•Format: mini-presentation' by each candidate on a business theme.-- giving information and expressing opinions•Input: Written prompt•Time: about 6 minutes (1m preparation)•Interaction focus: the candidates are given prompts which generate a short talk on a business-related topicII.Criteria of grading in Part two•V ocabulary•Grammar•Ideas organizationNote:Choose 1 topic as quickly as possibleList key words of the topicMake notes while your partner speakingBody languageIII.Tips1.选择主题I choose topic …2.开篇点题As regards to… There are 3 points I want to sayAs to …I thing we need to consider 3 aspectsConcerning … This topic, … There are 4 things to consider.In regard to …I have the following points.In relation to … From my point of view, I have the following consideration.Regarding to … As far as I am concerned, my points are as follows:With regard to … concerned,With respect to …3.论点组织First … second … thirdFirstly … secondly … thirdly … lastly …One … another … the third one … and the last …To begin with … in addition / … another important consideration … finallyFirst of all … in the second place … last not but least …To begin with … moreover … finally …4.论点扩展举例：for example, for instance, take … for example, such as …解释：that is, that means, it means that …对比：in comparison with, compared to …5.结束演讲Well, that’s all my points.Right, it look as though I’ve covered the main areas / main points.I think that just covers everything.Before I close, let me summarize the main points.So, to sum up …IV.Reference presentationA.What’s important when job sharing?I choose topic A --- What is important when job sharing. As to this topic, as far as I amconcerned, there are 3 things to consider.Finding someone you like is the most important when you start a job-share. As job sharing is a way for two people to both fill one job, finding someone you like is very important for the success of the scheme. You may find one from your current workplace, or you may find one from outside through all kinds of contacts.Organizing and planning how you share the work is also important. If it’s shared responsibility, there is no division of duties but the two people have to split the hours clearly to ensure that the work flows continuously. If it’s divided responsibility, each partner has to be clear about his own case --- load or project to focus on during his working hours. If it’s unrelated responsibility, the partners and to learn what their separate tasks are in the same department, and each has to do his own share well.Communication is another important factor to consider when you arrange the job-share,especially for shared responsibility. Partners have to communicate well so that jobs are done smoothly. Using email, voicemail messages, daily logs and notes are some techniques that help facilitate communication.B. What is important when working from home 、Setting up an office space in the house is important when working from home. This will give you a feel of being in the office and concentrate more on work. In this way, it will be easy for you to differentiate between work time and private time and you will not be easily distracted.It ’s also important to plan your working hours and your breaks. Make it like in the office and set a timetable. But do not overwork yourself to make up for not being in the office every day. Make sure you have a break after you work for a few hours.In addition, to make working from home really successful, you should make surethough you are in the office. This may help a lot toThis exercise gives students the opportunity to bring together many of the ideas and vocabulary looked at in the module so far. Refer students to the previous reading and listening from this module to help them prepare ideas. Then students give their presentation to each other. NOTE: 1. choose one topic from 3 2. 1 minute preparation 3. 1 minute presentation4. ask 1 or 2 questions to your partnerB: What is important when…?Working from home• Set up an office space in the house.• Plan your working hours and your breaks. • •。
新编剑桥商务英语中级(第三版)答案.doc
第一单元P7 READING (5) 1,open your mind 2 plan for disaster 3 get organized 4 set your limits 5 put pen to pap er 6 don’t feel guilty 7 twobecome oneP9 GRAMMAR (5)1 need2 communicate3 have escaped4 have been working5 have been6 am working7 answerP9 (SPEAKING)Writing第六题work in pairs.中有可能选择其中一个话题进行作文。
P10 READING (4) AACCBABCAC第二单元P16 READING (4) →BACBCP18 GAMMAR(4) 1 began 2.trademarked 3.became 4.has been 5.has been work ing 6.has been 7.took partP19GAMMAR(5)1.havebeenworking2.joined3.havehad4.havebeenconsidering5.hasexpandedpleted7.have been studying8.has agreedP23第三单元WRITINGA MEMOP27 READING(3) unch 2.charge 3.fee 4.growth 5.concept 6.branch out P27 Writing（6.work in pairs.中有可能选择其中一个话题进行作文。
）P29 GRAMMAR(6) 1.’ll call 2.won’t rise 3.’re running 4.’m going to h ave5.’leaves6.will be opening7.will have started8.going to leave9.’ll be receiving第六单元P57 SPEAKING 6问答题(答案没有找到，自主发挥)P58 GRAMMAR（1）1. ’s employed2.must have been asked3.is hoped 4 are being made 5to be looked at6were taken on7 ’ll be firedGRAMMAR(3)1.will be given 2.is being reviewed 3.have been offered 4.was set up 5.will be given 6.to be look7.is hoped 8.have been delayedP59 GRAMMAR（5）1.to assess2.was unfairly dismissed3.was followed4.has be en found5.had failed6.isreported 7.gave 8.was dismissed 9.appears 10.is recommended 11 .should be carried 12.will helpP61 READING (2) →BFDAECP62 1翻译（可能从着5篇短文中出）第七单元P66 READING(3) BCBDP69 GRAMMAR (6) 1.bad 2.most 3.most enjoyable 4.more 5.than 6.better 7.as 8.betterP70 READING(2)→BADCD BCABA BDBCCMemo例文To: All StaffFrom: (name of student)Date:4,julySubject: Parental LeaveFurther to our previous meeting ,I am pleased tocomfirm that parental leave for fathers has been extended tothree weeks .The new system will come into operation as from 4thSEPTEMBER. May I remind you that yourmanagers will require one month’s notice?。
BEC 剑桥商务英语中级(第三版)讲义MODULE 1
MODULE 1T ask 1: Speaking T est-Part oneI. Members of Speaking Test•Examiner 1--- Interlocutorasking questions and giving directions•Examiner 2--- Assessorassessing your spoken English•Candidate 1:making a speech or answering questionsof Examiner 1 or Candidate 2•Candidate 2:making a speech or answering questions of Examiner 1 or Candidate 1II. Format of Speaking Test-Part one•Format: interview--- Conversation between the examiner and two candidates•Input: Examiner asks questions•Time: 3 minutes•Interaction focus: the examiner encourages the candidates to give information about themselves and to express personal opinionsIII. Criteria of grading in Part one•Manner•Pronunciation•Intonation•Stress & Rhythm•V ocabulary & GrammarNote:Make 1st impressionAdapt to examiner’s toneBody languageIV. Sentence DevelopmentCriteria:1.Brief but not simple2.To the point3.Suitable wordingExample1) I like reading a lot.I like reading. My favori te book is “Gone with the wind” because I love the main character.I have a wide range of hobbies among which I love reading the most. My favorite book is “Gone with the wind” by Margaret Mitchell, because I greatly admire the main character--- Scarlett, who was brave to love and hate.2) I also enjoy travelling very much.I love travelling very much because I see travelling as a good opportunity to meet new people, new food and new culture, which by all means broadens my view.I spend most of my long holidays travelling to different places, because it offers me great opportunities to meet new people, taste new foods, learn new cultures, thus adding my life experiences. Lijiang, Jiuzaigou, and Xinjiang are the most impressive places for me so far, so I highly recommend them.3）What kind of person do you think you are?What are your strengths and weaknesses?inactive, quiet, introvert , extrovert, trustworthy, thoughtful, helpful, gentle, slow, honest, hardworking, active, efficient, kind, generous, talkative, easygoing,, open, optimistic, pessimistic, easy to get along with, ready to help others, brave, devoting, passionate, bright, smart, cute, popular among friends, sweet, warm-hearted, sympathetic, willing to share, not self-centered, considerate, a social person,4）Where are you from?Can you say something about your hometown?location, province, urban area, suburb, rural area, isolated places, small villages/towns/ downtown areas/ countryside, city, beautiful scenery, quiet, fresh air, green everywhere, friendly people, kind and helpful, skyscrapers, tall buildings, shopping malls, department stores, business district, entertainment, parks, transportation system, public facilities, convenient, noisy, busy, indifferent, modern, cold, alienated, climate, humid, dry, windy, freezing, extremely hot,5）What’s your hobby?What do you like to do in your spare time?spare time, music, Pop/classical, sports, ball games, pc games, body exercises, movies (detective/horror/romantic /comedy /tragedy), books (science fiction / novel / essay / poems / poetry /fashion magazine / comic strips/ cartoons / autobiography), shopping, food, cooking, painting, singing, dancing, playing cards/poker/chessV. Personal questionsWell, my name is ☺, but you can call me ☻, which is my English name.I’m from the city of … in GD Province, which is in the south of China.Actually, my hometown is famous for …, do you know that place?Well, I’m a student studying International Business in … , which is one of the bestpolytechnic college in GD Province.Generally speaking, I like my major a lot, but most specifically, my studies are full ofchallenging because there’re much business-related knowledge for me to learn.Frankly speaking, I’m not sure. But I used to dream to be a HR manager, because Isuppose managing people is the most exciting and creative job.Definitely, English is the international language and as my major is InternationalBusiness, I’ll run the career by communicating with business partners all over theworld.I have been learning English for more than 10 years since I was in primary school.VI. Business topics1. Business in your hometown or country-- what kind of business / industry is popular in your hometown?-- what is the current situation of the industry?a. IT industries / garment industry / sportswear industry, some of the brands are famous nationwide.b. Catering is popular in my hometown. Many people are in the catering business.2.the importance of English in business-- Do you think English will continue to be important for business in the future? Why?a. English is a common language used in international business communicationb. With globalization, English helps to obtain business opportunities, succeed in negotiationand entertain visitors.3. The effect of technology on business-- Which technology has had the biggest effect on business in recent years?-- What effect will technology have on business development?IT/ E-commerce / business onlinea. to help the transfer of business informationb. to change the way business is conductedc. IT is now widely used in business activities. The Internet is making it possible to do businessonline which is more speedy and cost-effective.4. Present and future changes in working life-- In what ways do you think working life will change in the next decade?a. the present changes as follows: use of IT, office environment, welfare, etc.b. the future changes as follows: more people working from home, three or four working days, etc.5. Training and development in the workplace-- If you had a choice of work training, what would it be? Why?-- How do training help development of employees?a. a benefit to the staffb. Training upgrades business knowledge and working abilities.c. Training get staff well-informed and enhance their professional skills.6. ways of selling products or services-- How many ways are there to promote products or services?-- How effect is selling over the website?a. site promotion (department store / franchise houseb. direct mail, door-to-door sellingc. cold callingd. advertisement on TV, in newspaper or magazinee. Using you website as a marketing tool. Sell items directly on the site or use the site to educate customers about your product or service.T ask 2: Business T opic-Ways of working Task 1): Vocabulary—different ways of workingIII.DiscussionPut students into pairs or small groups to discuss how they work most effectively. Put the list of question on the board to help them discuss the points more easily.How do you study English most effectively?By working …--- at the same time everyday / at different times of the day?--- early in the morning / late at night?--- on your own / with others?--- at home / at your place of study (library or classroom)?Reference expressionsroutine type of person 按部就班的人have flexible management of time and work 灵活安排自己的时间和工作get support from each other互相支持co-operate with each other 相互合作share ideas 交流想法learn from other people’s strong points 学他人所长working in a team needs to have good interpersonal skills and is not necessarily efficient在团队工作需要有很好的人际交往技能，不一定效率就高can be more concentrated and thus more efficient in an office在办公室更容易集中精力因此也更有效率have more flexibility 享有更多的灵活度a dependent type of persona and never make decisions myself 性格依赖，不喜欢自己拿主意an independent type of person and would like to make decisions myself 性格独立，喜欢自己做决定don’t want to work under someone 不想在别人手下工作Example statement:For me, I like to work flexible hours on my own. By working like this, I can work most effectively. When I need to teach my students, I will go to the classroom. So I am used to flexible hours rather than working nine to five. Also, I’d like to work on my own. It is because this can allow me to be innovative in my language teaching career.IV.MatchingStudents match the terms to the definition. Ask them if any of them are familiar with these way of working:Would it be possible to telework in your job？How would you feel about job-sharing?Have you ever suggested to your boss the idea of flexitime?V.Further analysisTask 2)：Reading---how to job-shareI．ScanningAsk students to read the whole text before they put the headings with the correct paragraphs. Tell them that they won’t need to understand every word to complete this reading task. II．DiscussionTopic：How easy would it b for you to job-share? Would your employer or boss think it was a good idea?Reference expressionsYesHave more time with childrenWith less work stressCan have more free timeCan have someone to share credit and blameTwo people doing one job means twice as much experience, skills, brainpower and energy.NoDifficult to find someone you likeNeed to coordinate with the other personTend to work late at nightNeed careful planning to play to each other’s different strengthsThey may not get what they expect of the job-sharer in terms of hours, availability and result. III．ExtensionExtension 1:Roles: Student A is the employee and student B is the employerSituation: Student A wants to start job-sharing with another colleague. He must try to convince their employer that it is a good idea and mention the advantages. Student B should be skeptical and mention disadvantages.Time: 3 minutesExtension 2:Roles: Student A is the examiner and student B is the examineeSituation: Student A asks some questions and Student B tries to answer them.Aim: students should introduced to the idea that they will have to be able to talk on many different areas of business in the exam.Time: 3 minutesTask 3)：Listening---working from homeI.II.Q&AQ1. What does she way is important when working from home?---A: have a time table and stick to it.Q2. What does she think are some of the advantages and disadvantages of this way of working?---A: advantage- you spend more time with the children-more flexibility-the company saves money on office space-no commutingdisadvantage – sometimes you work in the evening-you miss people and office news & gossipQ3. How long has she been with her current employer? How long has she been home-working?---A: She’s been with her current employer since she left school, but she’s been home-working for 5 years.Q4. Is she doing anything different from normal this week?---A: She’s going to the office everyday to meet visitors.Task 4)：Grammar---present tensesII.TimelinePresent ContinuousPast ContinuousT ask 3: Speaking T est-Part twoI.Format of Speaking test-part two•Format: mini-presentation' by each candidate on a business theme.-- giving information and expressing opinions•Input: Written prompt•Time: about 6 minutes (1m preparation)•Interaction focus: the candidates are given prompts which generate a short talk on a business-related topicII.Criteria of grading in Part two•V ocabulary•Grammar•Ideas organizationNote:Choose 1 topic as quickly as possibleList key words of the topicMake notes while your partner speakingBody languageIII.Tips1.选择主题I choose topic …2.开篇点题As regards to… There are 3 points I want to sayAs to …I thing we need to consider 3 aspectsConcerning … This topic, … There are 4 things to consider.In regard to …I have the following points.In relation to … From my point of view, I have the following consideration.Regarding to … As far as I am concerned, my points are as follows:With regard to … concerned,With respect to …3.论点组织First … second … thirdFirstly … secondly … thirdly … lastly …One … another … the third one … and the last …To begin with … in addition / … another important consideration … finallyFirst of all … in the second place … last not but least …To begin with … moreover … finally …4.论点扩展举例：for example, for instance, take … for example, such as …解释：that is, that means, it means that …对比：in comparison with, compared to …5.结束演讲Well, that’s all my points.Right, it look as though I’ve covered the main areas / main points.I think that just covers everything.Before I close, let me summarize the main points.So, to sum up …IV.Reference presentationA.What’s important when job sharing?I choose topic A --- What is important when job sharing. As to this topic, as far as I amconcerned, there are 3 things to consider.Finding someone you like is the most important when you start a job-share. As job sharing is a way for two people to both fill one job, finding someone you like is very important for the success of the scheme. You may find one from your current workplace, or you may find one from outside through all kinds of contacts.Organizing and planning how you share the work is also important. If it’s shared responsibility, there is no division of duties but the two people have to split the hours clearly to ensure that the work flows continuously. If it’s divided responsibility, each partner has to be clear about his own case --- load or project to focus on during his working hours. If it’s unrelated responsibility, the partners and to learn what their separate tasks are in the same department, and each has to do his own share well.Communication is another important factor to consider when you arrange the job-share,especially for shared responsibility. Partners have to communicate well so that jobs are done smoothly. Using email, voicemail messages, daily logs and notes are some techniques that help facilitate communication.B. What is important when working from home 、Setting up an office space in the house is important when working from home. This will give you a feel of being in the office and concentrate more on work. In this way, it will be easy for you to differentiate between work time and private time and you will not be easily distracted.It ’s also important to plan your working hours and your breaks. Make it like in the office and set a timetable. But do not overwork yourself to make up for not being in the office every day. Make sure you have a break after you work for a few hours.In addition, to make working from home really successful, you should make surethough you are in the office. This may help a lot toThis exercise gives students the opportunity to bring together many of the ideas and vocabulary looked at in the module so far. Refer students to the previous reading and listening from this module to help them prepare ideas. Then students give their presentation to each other. NOTE: 1. choose one topic from 3 2. 1 minute preparation 3. 1 minute presentation4. ask 1 or 2 questions to your partnerB: What is important when…?Working from home• Set up an office space in the house.• Plan your working hours and your breaks. • •。
新编剑桥商务英语中级unit_1
Do not work until 1am at home to make up for not being in the office every day.
<7> T__w_o__b_e__c_o_m__e__o_n_e___
Ways of working
freelance
Possible advantages Possible disadvantages you choose the job no job security
teleworking job-sharing
organize your work time
more free time
skills, brainpower and energy,’ Savage says.
<2> ____________________
<3> _G__e_t_o_r_g_a__n_iz__e_d_____
Plan the system for handing work over carefully and play to each other’s different strengths. Delegate the workload according to each other’s particular skills and qualities.
Activity 1: Pair-work ❖ Which way of working would you like
to try most?
❖ Discuss with your partner the pros and cons of the one you choose.
Module 1.1 BEC-V 第三版第一单元课件教学内容
• To enhance their readiness for the world of work and to
help them to take maximum advantage of their higher education to achieve career and personal development
1
BEC-V
Basic Requirements
• Four As:
• Attendance • Attention • Activities • Assignments
1
BEC-V
Evaluation
• Attendance (20%)
• Attention (10%)
• Activities (10%)
1
BEC-V To offer opportunity to develop students' all-round developed capabilities as outlined below:
• vocational capabilities: deal with relationship,
• To help prepare for the BEC exams
子曰:“工欲善其事,必先利其器.
1
BEC-V To offer opportunity to develop students' all-round developed capabilities as outlined below:
interpersonal capabilities: share ideas, opinions
and experiences with others, work in a team, use oral and written methods to communicate effectively in the work place
新编剑桥商务英语中级第三版答案
新编剑桥商务英语中级第三版答案新编剑桥商务英语中级第三版答案【篇一：新编剑桥商务英语(中级)课文翻译】1、we wanna hold your hand 我们愿与你携手创业带着浓厚的经营意识，加上一些进取精神，再来瞧瞧，哈!你拥有了一家连锁店!如果想自己开店、大展身手却又苦于缺乏经验，同时又不想在这个充满风险的昙花一现的独立法人世界中立足，那么开家连锁店不失为一个明智之举。
然而你必须明白自己将从事何种性质的经营，这是至关重要的。
特许经营就是由一方(授予特许经营者)授权允许另一方(加盟特许经营者)使用其商标或商号，并使用其一揽子经营理念。
当然如果你下定决心，白手起家地单干，你随时可以从总店分离出去，另立门户，发展特许经营店。
阿齐尔说，想要设立特许经营店的新公司数目与日俱增。
“加入这个队伍的人数多得令人难以置信，他们年龄越来越小，投资越来越少，他们获得回报后进行更大的风险投资。
”如果能够募集到起步经费，开设自己的特许经营店，就为冒险家一展身手提供了理想机会2、not sold on sales相比之下，销售则意味着挨家挨户推销，进行不期而至的拜访或拨打不期而至的电话。
不过这完全是误导人的印象。
在英国，从事销售职业的人数比营销人员多出大约20万人。
其中部分原因是那些投身销售工作的人们意识到销售工作根本不像传言中说的那么可怕。
要点解析：(1) shake off its unglamorous image摆脱其乏味的形象。
shake off摆脱，例如：shake off responsibility摆脱责任。
(2) associations with something rather dishonest本意为“和某种不诚实守信的因素紧紧相联”，在这个语境中可以翻译为“与无商不奸的概念紧紧相联”。
unglamorous单调的，乏味的，例如：unglamorous environment单调的环境。
(3) retain an air of glamour 显得很风光，retain an air of 带着??的样子，例如retain an air of cheerfulness保持一种欢喜的样子。
新编剑桥商务英语中级（第三版）Module1（newwords）
新编剑桥商务英语中级（第三版）Module1（newwords）Module 11.1 Business Topic Ways of working1.regular hours正常工作时间2.flexible hours弹性工作时间3.freelance n. 自由职业4.teleworking n. 电子化办公方式，电子办公5.job-share vi. & n. 分担工作，工作分担制job-sharing n. 分担工作6.shift work轮班工作，倒班制7.part-time n. & adj. 兼职8.temping n. 当临时工，任临时雇员9.consultancy n. 咨询公司，顾问公司，提供咨询服务10.specialist advice专业咨询11.flexitime = flextime n. 弹性工作（上班）时间12.hotdesking = hot-desking n. 办公桌轮用（指将职工分成不通的班次，以便他们能共用一间办公室、一张办公桌和一台计算机）13.office gossip办公室小道消息，办公室飞流短长14.office news办公室新闻15.credit n. 赞扬，功劳16.managing director总裁，总经理（= chief executive (US) = president (US)）17.brainpower n.智能18.worst-case adj. 做最坏打算的，为最坏情况的，为最不利条件的19.scenario n. 事态，局面20.full-time adj. 全日制的21.delegate vt. 授权，分派工作22.availability n. 利用（或获得）的可能性，可以利用的人（物），人员、物资保证23.job-sharer n. 与人分担工作的人24.parental leave父母家，育儿假，照顾新生儿女假25.distractions n.让人注意力分散（分心）的事物26.contact n. 人脉，有影响力的熟人，有用的社会关系27.case-load n. 工作量28.daily log日志29.voice mail语音信箱，语音邮件30.self-organization n. 自我组织能力31.disruptive adj. 造成混乱的1.2 Business Skills Making contacts1.trade fair event商品交易会2.coffee break工间咖啡休息时间3.drinks evening晚间酒会4.coaching event专项体验训练活动/doc/6417447914.html,work vt. & vi. 建立关系网络networking n. 建立人际网，关系网6.maximize vt. 最大限度地使用、发挥7.socializing n. 参与社交，交际8.corporate world商界/doc/6417447914.html,eful contacts 有用的人脉关系10.co-chair联合总裁、主席11.‘networking’ event（为帮助职场人士建立人脉关系专门举行的）“牵线搭桥”活动，联谊活动12.locals n. 当地人13.be spread out分散在各地14.internal communication内部交流15.post-it note便条。
第三版新编剑桥BEC中级写作参考范文
Module 1 P13To: All StaffFrom: [Name of student]Date: 25th JulySubject: Parental leaveFurther to our previous meeting, I am pleased to confirm that parental leave for fathers has been extended to three weeks. The new system will come into operation as from 25th September. May I remind you that your managers will require one month's notice?Module 2 P19 A letter of applicationDear Sir or Madam,I saw your advert for the post of Personal Assistant to Overseas Sales Manager in yesterday's newspaper and I would like to apply for the position.As you can see from my attached CV, I have been working for a travel agency for the last six months, which I have really enjoyed. Before that I worked as a receptionist and secretary for two years.I have a good knowledge of English as I completed a course at college and I am also fluent in Italian having lived in Rome for the summer in 2006. Please note that my current manager has agreed to write me a reference. I look forward to hearing from you.Yours faithfully[student's name]Module 2 P23To: All StaffFrom: [name of student]Date: 16t OctoberSubject: Presentation of new insurance policyTo offer staff a better health insurance scheme, we are now working with a new insurance company. Please note therefore that a representative from this company will present the new staff policy on 9th October at 2pm in the conference room. All staff are welcome to attend.Module 2 P25From: [student's name]Subject: Confirmation of seminar detailsDate: XXXXTo: Assistant seminar organizersPlease note that I have booked Rooms 101 and 102 for the seminar next week. I'd be grateful if you would now confirm this booking and the final schedule for the event with security. Also note that Mr Singh will be one hour late on the Monday morning.Module 3 P33To: KirstenCaller: Andrzej WelanetzMessage: Please email details of the next telephone skills course to [email address]. He's sending five people so also include details of discounts on group bookings.To: VanessaCaller: Sergiusz PartekaMessage: He's sorry but he's postponing his booking for the seminar on the 13th. Please send dates for the next seminar and explain if the course fee can be refunded.Module 4 P43Report on Visits to Website and Proposed Marketing Strategy IntroductionThe aim of this report is to comment on the number of people visiting the company website in the last three months and propose a marketing strategy for the next three months.FindingsOver the last three months, the number of visitors has increased by 650. There are two reasons for the increase. First of all, we launched a newsletter for subscribers. Secondly in May, we ran a competition which was very popular.With regard to costs, banners have cost 3,200 euros a month but very few people seem to visit the website as a result of these.On the other hand, the newsletter doesn't cost anything (other than my time) but has helped to Increase the number of visitors.RecommendationsIn order to Increase the number of visitors, I would recommend that we continue with the newsletter and run more competitions and quizzes. I also propose that we stop using banners and put more resources into setting up links with other sites to increase the traffic.Module 5 P53Minutes of the meeting to discuss plans for Seattle conference Participants: Robert Samuelson (Chair), Dahlia Zille, Hugo Sata.Date: 27th NovemberRS opened the meeting and suggested that someone should arrive two days early to set up. HS disagreed and suggested that one day was enough time. DZ agreed to arrive on the 7th.DZ confirmed that she had already booked a hotel and would book the flights.RS wanted to discuss the issue of sponsoring an event for delegates. HS suggested that a lunchtime event might attract more visitors to the exhibition stand. Everyone agreed and RS said he would give HS a budget. DZ raised the issue of the Incorrect price lists. It was agreed that RS would make new price lists and include some offers.Module 6 P63 An emailDear [name]Would you please send me details of the next health and safety training event? I'm aware that it is due in the near future.RegardsDear [name]Thanks for reminding me. The training event takes place on the 3rd September from 9-5 in the conference rooms. Please inform all department managers and forward the attached documents which are to be read before the event.Thanks[Name]Dear Department Managers,Would you all please note that the next health and safety training event takes place on the 3rd September from 9-5 in the conference rooms. As you know this is a legal requirement. Please also find attached documents which you should be familiar with before the event.Thanks for your cooperation.[Name]Dear [name]Thanks for informing the managers. Unfortunately, the training event has been postponed. The reason is the trainer is unavailable. He has suggested the 23rd September, so can you let all managers know?Sorry for the Inconvenience.[Name]Dear Department Managers,Following my previous email, I am writing to inform you of a change in date to the health and safety training event. Due to the unavailability of the trainer on the 3rd September, the event will now take place on the 23rd. All other details remain the same.Apologies for any Inconvenience caused.[Name]Module 7 P73Dear Mr Burr,Further to your enquiry about the warehousing at the W1 site, I am delighted to say this space is still available. However, with regard to your additional requirements please note that you would have to rent two separate spaces of 50 square meters and the warehouse has limited parking for five cars only and limited access.As an alternative, you might wish to consider a new storage option called Circular Storage that has recently become available to Spacesaver. While it is a little further from the centre of the city than W1, it has the following features:- easy access for lorries and adequate parking for twenty- security with CCTV- space availability of 100 square meters (and more if required)Please also note that it would be two-thirds the price of W1, and the 10% discount for a two-year booking would still apply. A visit to these premises can be arranged, although I would like to suggest a prompt decision on this second option.I look forward to hearing from you in the very near future.Yours sincerelyModule 8 P83 A letter of complaintDear Sir or Madam,Following my recent experience of your hotel, I have decided to send you some feedback in the hope that you can improve your services.I arrived at reception at 6pm on 7th November to find there was no record of my booking. As a result of this I waited 45 minutes. The following day, my two clients and I were delayed due to the meeting room being double-booked. Eventually we were given another smaller room. Finally, towels were not changed overnight. Room service explained that this was because of the hotel's “environmentally-friendly” policy. While I agree with the sentiment of this policy, I do not think that changing at least one towel is unreasonable.Despite having been very satisfied with your services in the past I may have to reconsider using your hotel in the future. I would be grateful to hear any comments you have to make in writing.Yours faithfullyModule 9 P93Dear Mr Kay,Further to your message regarding next week's brand development meeting, I can confirm that I will be able to attend. Please also find attached ScentAir's latest proposal, which we can discuss in more detail next week.I look forward to seeing you.Best regardsJohn TaylorModule 9 P95Report on findings from focus group researchIntroductionThe aim of this report is to make recommendations based on findings from ten focus groups.FindingsFirstly, nearly three-quarters of responses to the cherry flavour were very positive with only 7% being neither positive nor negative about the product. On the other hand, about two-thirds said they disliked the strawberry flavour because of the sugar and artificial taste.Finally, with regard to the normal and diet versions, approximately 20% more people preferred the diet cherry version and nearly three times as many preferred the diet strawberry version.RecommendationsBased on these findings, I would recommend that the company launches two types of cherry flavor drink (normal and diet). While I wouldn't suggesta normal strawberry version, the company could consider producing a diet version which was clearly more popular.Module 10 P103 An emailSubject: Further changes to schedule for LJ tour.Further to my previous email, I can confirm that tickets need to be printed by January 31st. Please also note that the client has increased the merchandising budget in order to include hats and scarves. I appreciate your patience with these changes to the schedule.Module 11 P113Dear Mr Keating,In response to your enquiry about Sungreen Power, the company seems to be performing well.One thing to consider is their new sales agreement with Mainline Energy, worth 190 million euros. This should help their share price which recently halved. On the one hand this was caused by a shortage of silicon, but on the other hand Sungreen specialize in technology which requires less silicon.So despite the fall, I would still suggest you consider investing. The fact that solar power costs have continuously fallen since the early nineties and look set to equal normal energy costs in the next few year makes this a good investment opportunity.Feel free to call me to discuss any further queries you might have.Best regardsModule 12 P123Dear Editor,Contrary to recent suggestions that the Everyman Theatre may be closing, we are pleased to announce the opening of our new cafe on May 1st. We are celebrating this event with a party for local people at 7pm. After that, the cafe will be open during the day for lunchtime shoppers as well as in the evenings for theatre audiences. We also intend to hold regular cabaret nights in the café.Money for the cafe was raised by 'Friends of the Everyman' and this also helped pay for the Internet access facilities. Two days after the cafe opening, the musical 'Guys and Dolls' will start on May 3rd in the main theatre, starring well-known TV actor Rene Travis.Please find enclosed designs for the new cafe.Yo urs sincerely。
BEC vantage module1(含课程及考试简介)
考试简介
商务英语证书(BUSINESS ENGLISH CERTIFICATE) 是教育部考试中心和
英国剑桥大学考试委员会合作，于1993年起举办的考试。成绩及格者提 供由英国剑桥大学考试委员会颁发的标准统一的成绩证书。该证书是剑 桥系列考试中专为学习者提供的国际商务英语资格证书考试，考察真实 工作环境中英语交流能力，被欧洲乃至全球众多教育机构、企业认可， 将其作为入学考试或招聘录用的英语语言水平要求。例如英国超过60所 大学承认BEC高级证书作为工商管理(MBA)课程的语言能力要求；越来越 多的公司使用BEC，用以评估雇员、受训员工和应聘者的语言技能。其 中包括全球著名企业如IBM，Citibank，国际卫生组织，世界银行，摩 托罗拉，联合国，可口可乐，西门子等。
BEC商务英语考试费用介绍：
报名每次收取考试费(含口试费) BEC初级：约360元人民币； BEC中级：约450元人民币； BEC高级：约580元人民币。 因人民币汇率可能变化，每次考试收 费标准以考点公布的为准。
考试时间
剑桥商务英语证书BEC初级：考试时间上半年为5月，报名时间一般
具体详解口试形式与内容
BEC口试主要考查考生商务交往过程中运
用英文的能力。商务交往主要指： 1．建立和保持商务联络； 2．谈论工作； 3．制定计划与安排工作
二、测试内容
2．谈论工作 1) 询问和描述工作任务 2) 询问和介绍公司情况 3) 询问和简要介绍产品 4) 比较不同产品及价格 5) 询问和提出自己的观点
口试部分：一般安排在笔试结束当天的下午，或者第二天上午。 考生们要在候考室内进行分组，由叫号老师分组。一般14组，28个人同
时候考。 考试采取的形式为面试，整体三部分：1)考官与考生一对一交谈;2)每位 考生就商务话题做发言;3)考生之间合作讨论商务话题。考生两人一组， 由两位考官，一位提问， 一位评分。评分的考官(assessor)按以下四个 标准给分：语法和词汇、谈话组织、发音、互动式交流。提问的考官 (interlocutor)对整个测试给个总分。
【VIP专享】新编剑桥商务英语(BEC 第三版 中级)Module 1
Module 1 第一单元1.1Business Topic Ways of working商务话题篇工作方式1) Vocabulary: different ways of working (15 mins)regular hours正常工作时间flexible (working) hours/flex(i)time弹性工作时间freelance n. 自由职业teleworking n. 电子办公；在家中上班job-share v. / n. 分担工作；工作分担制job-sharing n. 分担工作job-sharer n. 与人分担工作的人shift work 轮班工作，倒班制temping n 当临时工，任临时雇员consultancy n. 咨询公司specialist advice 专业咨询hotdesking (hot-desking) n. 办公桌轮用（指将职工分成不同的班次，以便他们能共用一间办公室，一张办公桌和一台电脑）office gossip办公室小道消息，办公室飞短流长office news办公室新闻credit n.赞扬，功劳managing director总裁，总经理（美英chief executive/president）brainpower n.智能worst-case adj.做最坏打算的，为最坏情况的，为最不利条件的scenario n. 事态，局面full-time adj.全日制的delegate v. 授权，分派工作availability n.利用（或获得的）可能性，可以利用的人（物），人员、物资保证parental leave 育儿假，照顾新生儿女假distractions n. 让人注意力分散的事物contact n. 人脉，有影响力的熟人，有用的社会关系case-load n. 工作量daily log日志voice mail 语音信箱，语音邮件self-organization n. 自我组织能力disruptive a. 造成混乱的1. How do you work most effectively? By working…regular hours/flexible hours?in a team/on your own?from home/in an office?for a boss/as your own boss?参考词语和表达：routine type of person按部就班的人have flexible management of time and work灵活安排自己的时间和工作get support from each other相互支持co-operate with each other相互合作share ideas交流想法learn from other people’s strong points学他人所长working in a team needs to have good interpersonal skills and is not necessarily efficiently.在团队工作需要有很好的人际交往技能，不一定效率就高can be more concentrated and thus more efficient in an office在办公室更容易集中精力因此也更有效率have more flexibility享有更多的灵活度feel more relaxed 感觉更轻松a dependent type of person and never make decisions myself性格依赖，不喜欢自己拿主意an independent type of person and would like to make decisions myself性格独立，喜欢自己做决定don’t want to work under someone 不想在别人手下工作5. Reading:How to job-shareGet organized Set your limits Put pen to paper Two become one安排有序规定限度签订协议合二为一Open your mind Plan for disaster Find the perfect partner Don’t feel guilty敞开心胸/开拓视野有备无患理想搭档勿感内疚1. share credit and blame 分担成绩与过失，意译“功过与共”2. Flexecutive 经营内容蕴含其中的公司名flexible与executive两词复合而成“弹性经营管理”。
中级 新编剑桥商务英语听力部分
LISTENING SCRIPTSModule 11.1 Working from home (page 8)I=Interviewer M=MichelaI OK,Michela.You work from home now.Can you tell me about a typical day?M Sure, I always get up around seven and the first thing I do is get the kids ready for school.I take them at eight thirty and thin I always start work at nine.I Do you ever have a day where you decide to have the morning off and start work later?M No,you can’t do that.It’s important with home-working to have a timetable and stick to it.If you end up watching TV or doing the cleaning then it isn’t for you.So I have lunch at twelve and finish work at two thirty to get the children.I Was that why you gave up your office job?M Yes,I wanted to spend more time with the children.It gives me more flexibility.Sometimes I need to work in the evening but usually it isn’t a problem.I So how long have you been doing this kind of work?M For about five years.I’ve been with the same company since I left school but with the Internet and technology it’s easy now to be at home.I So your employer doesn’t mind.M No.It means the company saves money on office space and as long as I get the work done,they’re happy.Sometimes I still fo into work to meet clients and so on.For example,I’m going in nearly every day this week because we have visitors from another company and I can’t really invite them over to my house.Besides,the gossip and the news with my colleagues.I miss that side of going into work every day.I Is there anything else you miss?M Ermm.No,not really.And I’ll tell you what I really don’t miss and that’s having to spend two hours commuting on the bus and train every day. . .1.2 Starting a conversation (page 11)Conversation 1R=Richard W=Woman M=MarekR Hello?W Hello,Richard.I’d like to introduce you to Marek.R Oh,yes.Hello,Marek.How do you do?Nice to meet you at last.M Hello,Richard.Pleased to meet you too.W Oh,do you two know each other already?M Well,we’ve spoken on the phone a few times.R But we’ve never actually met.Anyway,take a seat.Would you both like a coffee? Conversation 2A Would you like a coffee?B Oh,thanks.A Milk?B Yes,please,and a sugar…thanks.A So have you enjoyed this morning?B Yes,it was very interesting.The first speaker was particularly good.A Is this your first time at one of these events?B Yes,it is.And you?A No,I’ve been coming for years.The company pays and if the location is good then I come.I remember the best year we had was in Monaco…Conversation 3M=Marie W=WomanM May I join you?W Sure.M You’re a colleague of Martin Obach,aren’t you?W That’s right He works in our Barcelona office.How do you know him?M We were both at Elcotil together.He left about a year before me.W Oh,are you Mandy?M Marie.W Marie.That’s right.Sorry,I knew it began with an M.Yes,Martin said you were doing this course and that I should say hello…Conversation 4A Well,this is nice.B Well,it’s quite simple but the food is vey traditional and it’s popular with the locals.On Sundays I often bring the family here.A That’s nice.How many children do you have?B Two.Twinks.A boy and a girl.They’ve just started school.A Wow.Twinks.B And you?A No,not yet.And have you always lived in Lille?B Yes,most of my life.I worked in Paris for a while and in your country,of course.But all my relatives are here.What about your family?A Oh,they’re spread out.I see my parents from time to time but my sister lives in Norway with her husband so we don’t get together much.Anyway,I know your company is looking for a partner on this Thai project.B Yes.Is that something you might be interested in…1.3 Exam spotlight (page 15)E=Examiner C=CandidateE And where do you live exactly?C I’m from a small town in northern Switzerland but at the moment I’m studying for a business degree so I live in Zurich.E What types of business are most successful in your town?C Err,well,I suppose that tourism is quite important to the area and there are many small farms so agriculture also.Zurich,where I study,is more famous of course for banking and financial services.E How is working life changing in your country?C Sorry,can you repeat the question,please?E Yes,how is working life changing in your country?C I think that more and more people are moving to the cities or they are commuting in every day.In my opinion, the biggest change has come from technology-but then that’s probably true everywhere,not just in my country…Module 22.1 Benefits and incentives (page 16)Speaker 1 It’s great because usually it means my wife can use the one at home and we even take mine away at weekends.I work for quite a relaxed company and they don’t seem to mind how I use it for leisure.Speaker 2 I thought it wouldn’t change the way I worked after the first six months but as they got older it actually became more complicated with getting them to school or if they wanted to do activities in the afternoon.But my boss has been really good about it and some days I can do a half a day if I want and then I might work later on other days-or I take work home,which I don’t like doing,but it’s the only way…Speaker 3 It’s actually the law now so they had to let me have it. It was only two weeks but at least I had time to help my wife out.Mind you,after all the late nights and crying I was really happy to get back to work for a while and have a rest!Speaker 4 I’ve just been promoted from Assistant IT Technician to Chief Operational Network Administrator.It means I get a bit of a pay rise and new business cards with my name on.I’m not sure if I get my own office though.Speaker 5 The problem for me is that I won’t have enough to live in when I’m 60 and I can’t afford a private plan.So I’ll probably try and keep working for a few more years,and anyway,I heard the government is planning to raise the age of retirement…2.2 Presentations (page 20)Extract 1 Good morning and thanks for coming.Today I’d like to tell you about the world’s largest document management company.With a turnover of nearly sixteen billion dollars the Xerox Corporation develops and markets innovative technologies with products and solutions that customers depend upon to get the best results for their business.In my brief presentation we’ll begin by looking at some of the key figures behind the company’s success and how the company is structured.Then I’ll give an overview of Xerox around the world and finally I’d like to talk about some of the trends affecting our market and it s future growth.If you have any questions,I’ll be happy to answer them at the end.So,here you can see,the turnover for last year was nearly sixteen billion dollars,with a final income of 978 million dollars.We operated from our v headquarters in Rochester New York State in 160 countries with 55,000 employees,with over half of those in the USA.This next chart shows you how the corporation is split into four divisions.First of all,there’s Xerox Global Services…Extract 2 And finally there’s Xerox Innovation with five centres in the United States,Canada and Europe.Note that six percent of revenue was dedicated to researchand development last year as the key part of our mission statement is,and I quote,`to help people find better ways to do great work.`OK,let’s move on to look at Xerox around the world in a little more detail.Take a look at this chart,which shows revenue by region.So about half our revenue is from the US market.Then Europe with over two.One thing I’d like to point out is…Extract 3 Finally,how is the market for the document industry looking?Well,it would be unrecognisable to the people who founded the original company in 1906 and even compared to the second half of the twentieth century.More and more offices are moving from black and white printing to colour and from paper documents to electronic documents.These are clearly the future opportunities and areas of growth in what is a total market worth an estimated 112 billion dollars…So that brings me to the end of my presentation.Thanks for listening.I hope it’s been of interest.Are there any questions?2.3 Pausing (page 21)Presenter Good morning/and thanks for coming./Today/I’d like to tell you about/the world’s/largest/document/management/company./With a turnover of nearly sixteen billion dollars/the Xerox Corporation develops /and markets/innovative technologies/with products and solutions/that customers depend upon to get the best results/for their business./In my brief presentation/we’ll begin by looking at/some of the key figures/behind the company’s success/and how the company is structured./Then/I’ll give an overview of Xerox around the world/and finally/I’d like to talk about some of the trends/affecting our market/and its future growth./If you have any questions,/I’ll be happy to answer them at the end./2.4 Intonation and stress (page 21)Presenter Good morning/and thanks for coming./Today/I’d like to tell you about/the world’s/largest/document/management/company./With a turnover of nearly sixteen billion dollars/the Xerox Corporation develops /and markets/innovative technologies/with products and solutions/that customers depend upon to get the best results/for their business./In my brief presentation/we’ll begin by looking at/some of the key figures/behind the company’s success/and how the company is structured./Then/I’ll give an overview of Xerox around the world/and finally/I’d like to talk about some of the trends/affecting our market/and its future growth./If you have any questions,/I’ll be happy to answer them at the end.Module 33.1 advice on franchisesT= Trainer M=ManT So. That’s the end of my talk. Are there any question? Yes?M Thanks for your talk. It was very interes ting. I’ve been thinking of starting my own business and I wondered what you thought of franchises.T That’s a good question. In general it’s important when you are thinking of becoming a franchisee to someone who likes to follow rules and have support from others. Entrepreneurs tend to be people who don’t like following tried and tested routes, so if you don’t like doing what other people want, then franchising isn’t for you.Secondly, I’d say make sure that the brand is strong and that it’s something you are interested in. For example, making and selling pizzas might be profitable but do you want to be doing it for the next five years? I also think you need to like hard work. People shouldn’t think that running a franchise is less work that being a sole trader.Finally, there’s the money. You still need start-up capital. This can be as low as five thousand pounds and as high as two hundred and thirty thousand pounds for a well-known brand like Domino’s Pizza…3.2 Planning a seminarRecorded message Thank you for calling Business Circle Conferencing. Please state your name and address. Then give the name of the event you’d like information on and we will send it to you immediately. Please speak after the tone.Ray Hello. This is Mr Ray Naunton. That’s N-A-U-N-T-O-N. I’m coming to the event next week called ‘Launching your business online’ and so you’ve already got my details. Anyway ,the reason I’m calling is that I won’t be able to arrive in time for registration and the buffet on the Sunday evening. My train doesn’t arrive until nine fifteen, so I’m going to take a taxi straight to the hotel. So I probably won’t get to the training centre until Monday morning. I hope that’s OK. Anyway it’s just to confirm that I will be there for the course. Oh, and c ould someone send me the schedule for the two days? You can email it to me at r dot naunton at worldsyouroyster dot com. Worldsyouroyster is all one word. That’s w-o-r-l-d-s-y-o-u-r-o-y-s-t-e-r. And all in lower case. Thank you.3.3 Planning a seminarKirsten Hello, Kirsten speakingVanessa Hi, Kirsten. It’s Vanessa. I’m just calling to check details for the group on Sunday evening.Kirsten Sure. Security are opening the room at three. Is that early enough?Vanessa Yes, the buffet won’t be setting up until four thirty so that’s plenty of time. I’ll get there at four and I don’t think anyone will be arriving before five. According to my records, we have twelve. Is that right?Kirsten Yes. Everyone has confirmed. Oh, that reminds me. We’ve had a mess age from Mr Naunton to say he won’t be here until after nine, so he’s checking straight into the hotel. There’s no point in inviting him to come after then, is there? I mean, I assume that we’ll have finished by nine.Vanessa By seven, I hope. Well, I ho pe they’ll have gone by then! If they want to get to know each other any longer, they can use the hotel bar.Kirsten Fine. I think that’s everything, then. Do you need me to be there?Vanessa No. There’s no point in both of us interrupting our weekend. It doesn’t need two of us.Kirsten Great. See you on Monday. Bye.Vanessa Bye.3.4 Leaving messageCall 1Hi, Vanessa. It’s Ralph again. Sorry, I forgot to ask earlier if you can send me details of next month’s seminars. I’ve got two people who re ally need some help with spreadsheets and accounting software. I remember you said that you had some computer courses planned. Anyway, send me details on those and anything else you have coming up. Thanks. Oh. You can email it to me if that’s easier. It’s R for Ralph. Dot. Hensher. At Henckel. That’s H-E-N-C-K-E-L dot D-E. Thanks. Bye.Call 2Hello. My name is Maria Monblot. The reason I’m calling is that I have a booking for next week’s business breakfast meeting. I’m afraid I won’t be able to attend but I would like to come to next month’s instead. I assume it is on the last Wednesday of the month as usual. Please confirm this. You’ve already got my number but just in case, it’s 768 4556.Call 3Hello. This is Jochen Anderson. I am booked in to run the seminar on design on the 25th. I’ve just received the schedule for the day and it appears that I am speaking at nine thirty. That isn’t what I agreed with you. We said I would be at eleven and that I would have ninety minutes, not one hour. You ‘ve also described it as a talk but I’m giving a workshop. Please get back to me about this as soon as possible. I’ll be in my office between two and five o’clock.Call 4Hi, Vanessa. It’s Kirsten. Just to let you know that Jochen Anderson is trying to get hold of y ou. He left message on my home number to say he isn’t happy about the schedule for the 25th.I haven’t got the details with me so I can’t help really. I’m sorry, but can you call him back? He only needs the time changing and something about title. I’m sure one of the other speaker won’t mind changing. You know what he’s like. See you tomorrow.Call 5Hello. This is Bryan in security. I’m returning your call about having the building open on Sunday. I’m just calling to say that’s fine. I’ll be here at midday anyway so it’ll be OK for three o’clock. If there’s anything else you can call me any time on my mobile. It’s 07786 678 8890.3.5 Taking notes and messagesVanessa Hello, Business Circle Conferencing.Jochen Hello. Can I speak to Kirsten, please?Vanessa I’m sorry, she’s not here today. My name’s Vanessa. Can I help you?Jochen This is Jochen Anderson.Vanessa Oh, hello, Mr Anderson. Kirsten said you phoned and I tried calling you at your office. Jochen Well, I’m on my mobile. Anyway, it’s about the schedule for the training event. It isn’t what we agreed.Vanessa Sorry, let me check. So that’s the event on the 25th.Jochen That’s right. And it says I’m speaking at nine thirty.Vanessa And you’re supposed to be speaking at eleven. Yes, well I’m sure we can change it. Jochen Yes, but actually I think the afternoon would be better. After lunch. Can I speak at two pm? Then I can arrive in the morning.Vanessa I see. So that’s two in the afternoon. I’ll have to check with another presenter a nd thencall you back. Could you give me your mobile number?Jochen Certainly. It’s 0778 890 8895.Vanessa Let me read that back to you. 0778 890 8895.Jochen That’s right.Vanessa I’ll call you back in about an hour.Jochen Good. Thank you.3.6 Exam spotlightN=Narrator M=Man W=WomanN Part one. Question 1-12.You will hear three telephone conversations or messages. Write one or two words or a number in the numbered spaces on the notes or forms below. You will hear each recording twice. Conversation One. Question 1-4.Look at the form below. You will hear a woman telephoning about a problem with her subscription to a business magazine. You have fifteen seconds to read through the form. Now listen, and fill in the spaces.M Thank you for calling Business Monthly. Please state your name, the name of your company or organisation and your address. If you already have a subscription with us please give your subscription number and the reason for your call.W Hello. This is Cynthia Perkins – that’s P-E-R-K-I-N-S. I’m the research manager at RA VE solution. That’s R-A-V-E solutions. You’ve got our address on record. I’m calling about our current subscription. The number is IL0378JUL. We paid for twelve issues but we’ve only received eleven. Please send the June edition of the magazine. Thank you very much.N Now listen to the recording again.3.7 Exam spotlightN=Narrator T= Tom M=MariN Conversation Two. Questions 5-8.Look at the form below. You will hear a man telephoning a product company about a training video. You have fifteen seconds to read through the form. Now listen, and fill in the spaces.T Hello, this is Tom Yishan from Bright Star publishing. Could I speak to Mari Jones-Lumley, please?M Speaking. Hello, Tom. How are you?T Fine, thanks. Look, Mari, it’s about this training video you’re making for us.M Oh no, what’s happened?T No, don’t worry. Everything’s fine. It’s just that you know you wanted to film in the printing factory, if you could. Well, I spoke to the ma nager and that’s OK with them expect that the dates we agreed aren’t convenient for them. They want to know if you can put it back by ten days.M I’d normally say yes, Tom, but we’ve already postponed this twice. I can’t go on telling my team to cancel. Anyway, I think we have another project then.T I’m really sorry, Mari, but it’s out of my control.M OK. Can you check with the printing manager if two weeks later would be OK and I’ll haveto with my people.T Two weeks? So that’s the 25th.M Right.T No problem. I’ll try and call him now and get back to you to confirm.N Now listen to the recording again.3.8 Exam spotlightN=Narrator P=Personnel Assistant R=RachelN Conversation three. Question 9-12Look at the form below. You will hear a woman telephoning another department in her company about a job applicant. You have fifteen seconds to read through the message pad. Now listen, and fill in the spaces.P Hello. Personnel.R Hello, this is Rachel in IT. It’s about the application of that new graduate which Michale sent over. Can I have a word with him?P Sorry Rachel, he won’t be in till tomorrow, but you can leave him a message.R Thanks. I’m afraid I’ve got a problem with the application form. Rufus has done his diploma in IT at t he local college but he hasn’t filled in the section on references. I really need to speak to his tutor. Can Michael get hold of the contact details for him – his telephone number or email will do.P OK. Is that all then?R Err, I also need to know when Michael has scheduled him for interview. I think it might be tomorrow but I’m not sure. If it is tomorrow, has somebody confirmed that with Rufus because when I spoke to him briefly yesterday, he didn’t seem to know anything about it.P Oh, dear. Well, I’ll give Michael your message and let you know.R Well, I’ll be in a meeting for the rest of the day so leave me a message about tomorrow, and someone had better ring Rufus and tell him he has an interview. And let me know long he thinks it will take. I’m pretty busy.P Right. Will do.N Now listen to the recording again.Module 44.1 Advertising on the webSpeak Imagine you have new product or new service and you want the world to know about it. One way would be to write the advertisement onto ten or a hundred or thousand pieces of paper and drop them from the sky over your town or city. Someone on the ground might pick one up and read it. Maybe two or three people. On the other hand the wind might blow them away.Now imagine doing the same thing but this time throwing them into the air with adverts for every other product or service in the world. You probably wouldn’t do it, would you? Well, unfortunately, that’s what it’s like to advertise on the Internet.Trying to make your product, service or website known to the rest of Internet community can be very, very frustrating. Not only making it known, but getting visitors to actually visit the site can seem impossible. But there are ways to overcome the impossible when advertising on the Internet, as long as you follow three rules.So, rule number one. The first is to remember that people use search engines. So whenever someone types in a keyword linked to your business, your site needs to appear in the top 50 or so listings in all of the major search engines. Any lower and no one will ever find you.My second rule is that it’s a good idea to spend some useful time and effort on getting your links on other sites. This is an excellent, though very time-consuming way to increase visitors. You can do this by sharing links with other companies, so they have a link on your site and you put one on theirs. Or perhaps through a site review which recommends your products. Also remember that the more links you have elsewhere, the more likely people are to find you through a search engine.My third trip is never to pay for advertising on the web. I think that unless you have a very good reason, it’s a waste of money. With so many ways to get free advertising, I’ve found very little reason to pay for things like banners to promote my site.So those are my three starting points for anyone thinking of web advertising. Before we finish don’t forget that a memorable domain name that people can easily type will help. Email campaigns can work and are an easy w ay to get traffic to the site, though it doesn’t last long. What might be better is to have a monthly newsletter, which people sign up for. I’ve found this to be very effective and more positive than sending spam. Then there are contest with prizes or anything free – maybe some software or cool graphics.Once you’ve got people visiting the site, keep statistics on how may people visit per day and how often people return to the site. In other words, find out who they are. How old they are. Where they come from. What they like doing in their free time. You can get this kind of information by asking them to subscribe to your newsletter, for example …4.2 A bad delegatorManager Hi, Harry. Sorry to bother you but I’m so busy. Could you help me? I know you’re busy too, but I have a meeting with the managing director tomorrow and I don’t have time to do the schedules for next week. I know you did them last time I was off sick, so I thought you could do them again. I don’t want to give you anything too difficult, do I? so if I give you this … sorry , I haven’t had time to sort through it but you’ll work it out. Ok, great. Sorry, must go. If you have any questions … err, ask Mary. I think she did the schedules last time I was on holiday so she can help too. Fine. Bye!4.3 Sentence stressCan I borrow your expertise in something?I’ve asked you because …Let me know how it’s going once a week, please.I’ll need a report on this with your findings and your recommendations.So, let’s go through this one more time to check it’s clear.One thing you might want to think about is …You’ve done a great job on this!I’ve got a job here that will really interest you …I’d like you to be in charge of all of it.What are you going to do?Feel free to call me if you have any questions.Can you give this priority because they need it as soon as possible?The deadline for this is next Thursday.Module 55.1 An interview with an art consultant(1)I I’d like to begin by asking you to imagine that I’ve been asked to find some art for my company’s offices .Where would I started ?AC Well,the first stage in selecting art is normally for one of our art consultants to visit you on site to assess the location,the size of the area and the style of the building ,and so on.I How much difference does it make where I actually put the paintings?AC A great deal.Art needs to be placed taking into account the function of a space.Different types of art are appropriate for different areas.Once we have an idea about what kind of work it is you do and how the space is used,then we begin to find artworks and present a selection of art for your business and building .We can do this on-site or you can visit our galleries.The whole thing is a two-way collaborative process.I So you already have the painting?AC Yes,or we can ask an artist to create works for your specific space.In this case,the client has some input but it’s important to remember when choosing workplace art that art is not your brand .If you ask the artist to emphasise your company image in some way,you’ll just end up with bad art.Either way ,you have an art consultant who oversees and project manages the production of any commissioned artwork,and makes sure it’s completed and installed on time and within budget.And that also includes fitting appropriate lighting and any other maintenance and fitting…\5.2 An interview with an art consultant(2)I One thing I don’t understand is how a company ever decides what to choose .I mean ,art is such a personal thing .How does anyone ever agree?AC Well,that’s true.I think it’s important that you don’t set up committees or anything .If you have a workforce of 300 and you ask everyone ,you’ll get 300 different answers.No,you need to keep it small.Just one or two people .But choosing art for your offices isn’t necessarily about choosing what the individual likes.The real benefits for a business are that the artwork gives a positive image to clients.I So what’s a typical type of art?AC It’s so varied but in general I suggest something strong and bold.If it’s just lightcolours that no one can really see,it’s pointless.You need art which shows your clients you have good taste and that you are successful.I I often go into buildings and look at modern art and think,’What is that?It isn’t of anything.No people .Nothing .’Why do so many companies choose it?AC There are a number of reasons ,other than the fact that the managing director might like it.You don’t want art that will offend anyone .So a painting of a man and a woman with no clothes on is a bad idea .Similiarly,a landscape or a painting of the countryside is the sort of thing you have in your living room at home and doesn’t look very corporate .Also the art needs to say what kind of company you are. Most companies want to give clients the message that says we’re modern and we’re planning for the future .A classical painting says we’re old and traditional .A painting by a young ,modern painter gives a more positive image .And remember ,it doesn’t have to be a painting .A sculpture in the reception area can be very effective ,for example.I Finally,all this must be very expensive .How does a company justify thousands of pounds on this kind of thing?AC It can be expensive but of course many people rent works from us-as little as ten pounds a week.It also means that if you change your mind after a year or so,it’s easy to change the piece .I That sounds like a good idea..5.3 Some opinions on artSpeaker 1 But what is it? Is that a head?Or is it an animal? I can’t see how that is art.I mean,it doesn’t look like anything real.Speaker 2 I agree with you that this is nice. It reminds me of being in a caféin somewhere like Paris but if you put it here no one will see it.It isn’t bold enough for this area.No ,we need something else.Speaker 3 This is beautiful but perhaps it would look better in someone’s office.It’s the sort of painting to help you relax.Speaker 4 Well,I’m not really the right person to ask . I never go to art galleries but this looks like what you see in cathedrals .It doesn’t tell you what our company is about.When people come into reception,they’ll think it’s a Roman temple ,not a hi-tech business.Let’s have something up-to-date.Speaker 5 This is quite good for reception because it shows a man thinking ,which is quite a good image for our company .It says to the visitor that this is a company with ideas .That we’re constantly considerating the future…5.4 Report on a meetingRS OK.Point one is about the conference,It starts on the 8th but I think someone should go out early on the 6th.What do you think ,Hugo?HS Sorry,but I did that last year and sat around for a day .There was a really nothing to do.I think if we go early it shouldn’t be until the 7th.It really isn’t worth it.RS OK,that’s fine ,Do you agree,Dahlia ?DZ Sure .Do you want me to go?。
新编剑桥商务英语第三版中级1.1
consultancy n. specialist advice flexitime / flextime hot desking/ hotdesking office gossip office news credit managing director
• • • • • • • •
• 2. 用来表示变化的趋势或局势： Interest in our new range is growing faster than even we anticipated. • Present Perfect Simple • 1. 用于谈论从过去开始持续到现在的动作： I’ve sent off half the packages. • 2.用于谈论动作的结果：I’ve done everything.
Different ways of working
• How do you work most effectively? By working • regular hours/ flexible hours • in a team/ on your own • from home/ in an office • for a boss/ as your own boss
Reading---How to job-share
• answers to the passage 1. Open your mind 2. Plan for disaster 3. Get organized 4. Set your limits 5. Put pen to paper 6. Don’t feel guilty 7. Two become one
• can be more concentrated and thus more efficient • have more flexibility. • feel more relaxed • a dependent type of person and never make decisions myself. • don’t want to work under someone.
剑桥商务英语中级第一单元BEC vantage module 1
Exam Success
练习6是在BEC中级口 语测试中考官会问到的 同类题型。
LISTENING
Working from Home
Listening—Working from Home
I 1.1 You will hear a woman called Michela talking about working from home.
利用（或获得的）可能性
, 可以利用的人（物） 与人分担工作的人 父母假；育儿假 让人注意力分散（分心） 的事物 人脉，有影响的熟人 工作量 日志 语音信箱, 语音邮件 自我组织能力 造成混乱的
VOCABULARY
Different ways of working
（1）着眼现在，用于谈论从过去开始持续到 现在的动作：Michael has been working from home for quite a few months. （2）常用于强调一个动作或它的持续时间长： I‟ve been opening boxes for over three hours now!
Background Information 弹性工作方式
出发点：降低员工在工作、家庭、休闲或教育
方面不同要求的冲突，减少交通费用，兼顾工 作和生活，使员工更加安心工作，降低员工流 动率，更好地利用办公设备
具体类型：弹性工作地点(flexiplace) 弹性工作时间（flexitime） 压缩工作周（compressed work weeks）
工间咖啡休息时间
晚间酒会 专项体验训练活动
建立关系网络
建立人际网，关系网 最大限度地使用、发挥
参与社交，交际
新编剑桥商务英语unit1PPT教学课件
I wish I had my own space. I have to carry everything around in my bag and sometimes there’s nowhere to sit.
hot-desking
18
I like it because it’s only for a couple of months and I’m saving up to go round the world.
temping
19
The only problem is sleeping. Your body never knows if it’s night or day!
shift-work
20
It can get a bit lonely at times. And I miss my colleagues and all the office gossip.
6
弹性工作时间（flexitime），亦作flextime 或 flexible working hours ，就是将员工工 作时间分为核心时间和弹性时间。核心时间（例 如早上10点到12点，下午2点到4点）为员工必 须工作时间，其余时间定为弹性时间，即员工自 己选择的工作时间， 这样员工可灵活决定上下班 时间。员工每天工作时间相同（例如每天8小 时），但实际到公司上班的时间每天不同。
0 freelance
B You sell your work or services to a number of different companies.
1 teleworking 2 job-sharing 3 shift-work
C You work for different companies for a short time without a permanent contract.
【精品】新编剑桥商务英语中级第三版
【精品】新编剑桥商务英语中级第三版新编剑桥商务英语中级第三版MODULE 1To: All StaffFrom: Ray BonnerDate: 24th JuneSubject: Trial of flexitime systemFurther to our previous meeting, we are pleased to be able to confirm that the new flexitime systemwill come into operation as from 1st August. The system applies to all administrative and office staff. May I remind you that any production staff on the current shift system remain unaffected by these changes.From: evelyn@/doc/9b228713260c844769eae009581b6bd97e19bc59.htmlHi, RonaHow are you? I got a note to say you called. Great news that you passed your final exam! I’m sorry that I didn’t get back to you but it’s been crazy here. The network was down for three days so all our customers were receiving the wrong orders! Anyway, how about meeting for lunch this week? Ifyou can’t make it, don’t forget the party this weekend. Do you want me to pick you up at 8?See you soon,EveDear Mr. Hynes:RE: Replacement of item 00-A104With regard to your letter dated 12th June, I am writing to confirm that we can offer you a replacement item and this will be sent out today. I would like to apologize for the delay with this. Unfortunately, this was due to recent changes to our network. On behalf of Lar Bonner I would like to thank you for your custom. We look forward to working with you again in the future.Yours sincerelyEvelyn BoerCustomer ServicesTel: 0207 865 849You are a manager at Lar Bonner. After a meeting with staff, the company has agreed to extendparental leave for fathers from two weeks to three weeks. Write a memo to all staff.Refer to the previous meeting.Say when the new system will begin (25th September).Remind staff that their managers need one month’s notice.To: All StaffFrom: (Name of student)Date: 25th JulySubject: Parental LeaveFurther to our previous meeting, I am pleased to confirm that parental leave for fathers has been extended to three weeks. The new system will come into operation as from 25th September. May I remind you that your managers will require one month’s notice?MODULE 21. Read the application for a job. Write the verb in brackets in the past simple, present perfect or present perfect continuous. Dear Sir or Madam,I __Saw__ (see) your advert for the post of Client Services Executive in yesterday's newspaper and I would like to apply for the position.As you can see from my attached CV, I _have been working_ (work) for my current company for over two years. I _joined_ (join) Mackintyre and Co in 2007 and since then, I _have had_ (have) many opportunities to develop my skills. However, I _ have been considering_ (consider) a career change with a new challenge for a number of months andthis seems like the perfect moment to make that move.I see from recent press reports that your company _has expanded/has been expanding_ (expand) its operations in China and therefore I would like to draw your attention to my degree in Oriental Studies and Mandarin which I _completed_ (complete) in 2006. Combined with my current MBA, which I _ have been studying_ (study) for part-time at thelocal university, I feel that I would be an asset to your company.Please also note that my current manager _has agreed_ (agree) to write a reference and can be contacted on 0207 857 6785.I look forward to hearing from you.Yours faithfullyDaniel Lewis2. Read this advert for a job. You would like to apply for it and have written some notes about your experience. Use the notes to write a letter of application (120-140 words) similar to the one above.Personal Assistant to Overseas Sales Manager We are currently seeking someone towork in a busy and expanding department.duties. Good knowledge of English andDear Sir or Madam,I saw your advert for the post of PersonalAssistant to Overseas Sales Manager in yesterday's newspaper and I would like to apply for the position.As you can see from my attached CV, I have beenworking for a travel agency for the last six months, which I have really enjoyed. Before that I worked as a receptionist and secretary for two years.I have a good knowledge of English as I completed a course at college and I am also fluent in Italian having lived in Rome for the summer in 2006.。
新编剑桥商务英语(中级)Module_1
Useful language from Module 1Wordlistattend flextime networking shift work company freelance part-time socialising consultancy group produce specialise in control in charge of report to success deal with involved in responsible for teleworking department job-sharing run tempingExpressionsDo you two know each other already?Have you always lived in...?How do you do?How do you know him?I deal with...I specialise in...I usually report to...I work for...I'd like to introduce you to...I'm in charge of...I'm involved in...I'm responsible for...Is that something you might be interested in...?Is this your first time at...?May I join you?Nice to meet you...Please to meet you too.So have you enjoyed...?We were both at (name of company) together.We've spoken on the phone a few times.Would you like a...?Yes, it was very interesting.You've a colleague of..., aren't you?Module 1.1 Ways of workingDifferent ways of workingV ocabulary1 Put students into pairs or small groups to discuss how they work most effectively.AlternativeIf you teach pre-work learners, write this list of questions on the board to help them discuss the points more easily:How do you study English most effectively?By working... - at the same time every day/ at different times of the day?- early in the morning/ late at night?- on your own/ with others?- at home/ at your place of study (school or college)?2 Students match the terms to the definitions. If you teach students who are in work, or perhaps also work part-time, ask if any of them are familiar with these ways of working, eg ask them:Would it be possible to telework in your job?How would you feel about job-sharing?Have you ever suggested to your boss the idea of flextime?Answers1 F2 H3 A4 G5 C6 I7 D8 EPronunciationRead the following words aloud and ask students to underline the word stress or stressed word: freelance, teleworking, consultancy, flextime. Afterwards, drill the students and make sure they can pronounce the words properly. Note also that two-part words like job-sharing, shift work, part-time,hot-desking carry virtually equal stress in both words.ExtensionAsk the class which ways of working they would like to try.3 Students match the comments to the different ways of working.Possible answersFreelance, temping, consultancy:It's great because I'm my own boss but I still get to work with lots of different people.Teleworking:It can get a bit lonely at times. And I miss my colleagues and all the office gossip.Job-sharing:When one of us wants a week off, the other person does a few extra days so it's fairly flexible.Shift work:The only problem is sleeping. Your body never knows if it's night or day!Part-time, teleworking:My children are at school so it lets me spend more time with them.Temping:I like it because it's only for a couple of months and I'm saving my money to go round the world.Hot-desking:I wish I had my own space. I have to carry everything around in my bag and sometimes there's nowhere to sit.4 Put students into groups to discuss more advantages and disadvantages. If time is short, give each group one way of working. Collate their ideas on the board in a table as shown below.Possible answersPossible Possibleadvantages disadvantages freelance you choose the job no job security teleworking organise your work you need to be good time at self-organisation job-sharing more free time need to coordinatewith other person shift work gives you your days tiringfreepart-time more free time less money temping lots of variety hard to progressyour career consultancy well paid no job security flexitime good for work-life not good for peoplebalance who like routine hot-desking saves the company disruptive tomoney employeesHow to job-shareReading5 Ask students to read the whole text before they put the headings with the correct paragraphs. Tell them that they won't need to understand every word to complete this reading task.Answers1 Open your mind2 Plan for disaster3 Get organised4 Set your limits5 Put pen to paper6 Don't feel guilty7 Two become one 6 Students can discuss these two questions as a class. Refer them to the Exam Success tip about question 6.Extension 1Put students into pairs. Student A is the employee and Student B is the employer. Tell them to imagine Student A wants to start job-sharing with another colleague. They must try to convince their employer that it is a good idea and mention the advantages. Student B should be skeptical and mention disadvantages. Set a time limit of three minutes for each conversation. Then students change partners and swap roles.Extension 2After reading the Exam Success tip, ask students to think of possible questions in pairs and then write everyone's ideas on the board. Finally, you can ask students to work in pairs. One student pretends to be an examiner and ask some of the questions. The other student tries to answer them. At this early stage of the course, focus on the positive aspects of their responses in your feedback. The main aim is for students to be introduced to the idea that they will have to be able to talk on many different areas of business in the exam.Working from homeListening1) 1.1 You may need to play the recording twice for students to listen and take notes.Answers1 Have a timetable and stick to it.2 Advantages:- you spend more time with the children- more flexibility- the company saves money on office space- no commutingDisadvantages:- sometimes you work in the evening- you miss people and office news.1.1 Listening scriptI=Interviewer M=MichelaI OK, Michela. You work from home now. Can you tell me about a typical day?M Sure, I always get up around seven and the first thing I do is get the kids ready for school. I take them at eight thirty and then I always start work at nine.I Do you ever have a day where you decide to have the morning off and start work later?M No, you can't do that. It's important with home-working to have a timetable and stick to it. If you end up watching TV or doing the cleaning then it isn't for you. So I have lunch at twelve and finish work at two thirty to get the children.I Was that why you gave up your office job?M Yes, I wanted to spend more time with the children. It gives me more flexibility. Sometimes I need to work in the evening but usually it isn't a problem.I So how long have you been doing this kind of work? M For about five years. I've been with the same company since I left school, but with the Internet and technology it's easy now to be at home.I So your employer doesn't mind.M No. It means the company saves money on office space and as long as I get the work done, they're happy. Sometimes I still go into work to meet clients and so on. For example, I'm going in nearly every day this week because we have visitors from another company and I can't really invite them over to my house. Besides, it's nice to go in every so often. I like to see people and catch up on the gossip and the news with my colleagues.I miss that side of going into work every day.I Is there anything else you miss?M Ermm. No, not really. And I'll tell you what I really don't miss and that's having to spend two hours commuting on the bus and train every day...2) 1.1 Play the record again. Students complete the notes.Answers1 7:00 - get up, get the kids ready8:30 - take kids to school9:00 - start work12:00 - have lunch14:30 - finish work2 She's been with her current employer since she left school, but she's been home-working for five years.3 She's going to the office every day to meet visitors.Present tensesGrammar3) Students match the sentences to the explanations. Tell them that the sentences come from the listening. Answers1 B2 D3 A4 C4) Students name the tenses in exercise 3.Answers1 Present simple2 Present perfect continuous3 Present perfect simple4 Present continuousPhotocopiable activity 1.1See page 1605) Refer students to the Grammar Tip and clarify that state verbs are usually in the simple form. As students write the verb forms in the text, refer them to page 128 in the Grammar Reference at the back of the Student's Book.Answers1 need2 communicate3 have escaped4 have been working5 have been6 'm working7 answerA mini-presentationSpeakingRefer students to the Exam Success tip. Make sure students realise that the task is similar to Part Two of the Speaking Test. This exercise gives students the opportunity to bring together many of the ideas and vocabulary looked at in the module so far. Working in pairs, each student prepares a mini-presentation based on A or B. Refer students to the previous reading and listening from this module to help them prepare ideas. Then students give their presentation to each other. Note that in the exam the length of these presentations is about one minute so you could set this as a time limit. Make notes on any problems with vocabulary and give feedback.You could ask any students giving especially good presentations to present to the class. This will help to model what is required for the exam.Module 1.2 Making ContactsJob responsibilitiesVocabulary1 Ask students to underline the correct preposition before they start speaking in pairs.Answerswork forresponsible forreport tospecialise ininvolved indeal within charge ofAlternativeFor pre-work or unemployed students, make copies of the business cards on page 161 and give one to each student. They imagine they have the job on the card and make sentences with the expressions.2 This exercise encourages students to use the third person form of the verbs in exercise 1.AlternativePre-work learners can describe people or friends they see at their place of study.3 Students with work experience can tell the rest of the class their response to this question. If no students formally "network" in your class, ask students why they think networking is important.Possible answer"Networking" is the skill of making contacts and can help people progress in their career through knowing the "right" people. The skill is important in areas such as sales where you need to develop relationship with potential customers.Life's all about making connectionsReadingStudents read and choose the best answer. Ask them to compare their answers with a partner.Answers1 A2 A3 C4 C5 B6 A7 B8 C9 A 10 C5 Ask students to underline the parts of the text which tell you where people network and the reasons why. Then ask students to give their answers and discuss the second question as a class. AnswerPeople network at:- conferences- trade fair events- coffee breaks- formal "networking" eventsThe reasons are:- to help people maximize their potential- to get to know other people- for people with little experienceStarting a conversationListening6 1.2 Students listen and match the conversations to the locations.Answers1 C2 A3 D4 B1.2 Listening scriptConversation 1R=Richard W=Woman M=MarekR Hello?W Hello, Richard. I'd like to introduce you to Marek.R Oh, yes. Hello, Marek. How do you do? Nice to meet you at last.M Hello, Richard. Pleased to meet you too.W Oh, do you two know each other already?M Well, we've spoken on the phone a few times.R But we've never actually met. Anyway, take a seat. Would you both like a coffee?Conversation 2A Would you like a coffee?B Oh thanks.A Milk?B Yes, it was very interesting. The first speaker was particularly good.A Is this your first time at one of these events?B Yes, it is. And you?A No. I've been coming for years. The company pays and if the location is good then I come. I remember the best year we had was in Monaco...Conversation 3M=Marie W=WomanM May I join you?W Sure.M You're a colleague of Martin Obach, aren't you?W That's right. He works in our Barcelona office. How do you know him?M We were both at Elcotil together. He left about a year before me.W Oh, are you Mandy?M Marie.W Marie. That's right. Sorry, I knew it began with an M. Yes, Martin said you were doing this course and that I should say hello...Conversation 4A Well, this is nice.B Well, it's quite simple but the food is very traditional and it's popular with the locals. On Sundays I often bring the family here.A That's nice. How many children do you have?B Two. Twins. A boy and a girl. They've just started school.A Wow. Twins.B And you?A No, not yet. And have you always lived in Lille?B Yes, most of my life. I worked in Paris for a while and in your country, of course. But all my relatives are here. What about your family?A Oh, they're spread out. I see my parents from time to time but my sister lives in Norway with her husband so we don't get together much. Anyway, I know your company is looking for a partner on this Thai project.B Yes. Is that something you might be interested in...7/8 1.2 Students match the expressions to the responses and then check by listening. If they find the first stage difficult, they can do the matching task while they listen to the recording.Answers1 D2 I3 C4 J5 A6 E7 K 8 L 9 F 10 G 11 H9 Students practice the expressions and reponses in a controlled way. Note that the student with the book closed doesn't have to give exactly the same response as those in the book. Write any good examples of responses generated by students on the board after- wards to share with the rest of the class. 10 Typically students will suggest topics like weather, travel, countries, work and language. However, note that with some cultures, topics such as politics, religion or family may not be appropriate. If you have a class with students from many different cultures or experience of travel, open this up for discussion and draw on students' experiences of dealing with different cultures.Developing a conversationSpeaking11 Before you begin, give students time to study the flowchart. Elicit from them the type of expressions they might use at each stage of the flowchart. If possible, clear space in the classroom for students to walk around and simulate networking with each other. If there isn't space, students could work in pairs and follow the flowchart.Photocopiable activity 1.2See page 161.Business correspondenceWritingThis first writing section provides a general overview of different correspondence and will help students with Part One of the Writing Test in particular.1 Give students a time limit of 10 minutes to answer the questions.Answers1) The email and post-it note are not related to her work.2) The memo and the letter are formal because they are giving information and replying to a customer with a complaint. The language uses quite long and fixed expressions.3) The memo is "internal communication" because it was sent within the company. Everyone in the company received a copy of it.4) The memo uses the T0/From/Date/Subject headings. It doesn't require an opening salutation line (Dear...) or closing salutation (Best...Yours...). Memos often have only one paragraph.5) Tel./asap/@/RE2 Refer students to the Exam Success tip. Ask them to complete the table using words from the correspondence in exercise 1. The table will givestudents a very useful reference for further writing during their course.Answers1) I am writing to...2/3) Further to our previous meeting/ With regard to your letter dated...4) how about5) I would like to apologise for6) I'm sorry that...7) we are pleased to8) Unfortunately9) Can you10) Do you want me to11) May I remind you...12) Don't forget13) we look forward to working with you...14) See you soon15) Yours sincerely3 Tell students that this exercise is typical of a question from the Writing Test. If they do the task in class, you could put them into pairs to write it together.Note that the memos must be very succinct to have only 40-50 words and that the To/From/Date/Subject heading is not included in the word count. Typically, students will find it hard to keep within this word count and make their ideas short and simple. Students will find it helpful to use the memo on page 12 as a model.Possible answerTo: All StaffFrom: (Name of student)Date: 25th JulySubject: Parental LeaveFurther to our previous meeting, I am pleased to confirm that parental leave for fathers has been extended to three weeks. The new system will come into operation as from 25th September. May I remind you that your managers will require one month's notice?Module 1.3 Speaking Test: Part OneExam FormatRead the opening description of this part of the exam with the students. Refer students to the Exam Success tip. Exam Practice1 This exercise looks at some typical mistakes that students make in the first part of the exam.AnswersA Yes, I think English...B ...I'm interested in marketing.C I'm from...D I'd like to work...E Actually, I'm just finishing my degree...F For about six years.2 Students complete the conversation with corrected answers O-F.Answers1 O2 C3 E4 B5 D6 A7 F3 To set this up, the student playing the part of candidate can close their book and answer the examiner's questions in exercise 2 in their own words. Refer students to the Learning Tip which suggests that students record and self-evaluate their performance. If possible, record them in the classroom and let them listen and note any common errors.4 In the opening part of the Speaking Test, the examiner can also ask general questions about business topics. Refer students to the Exam Success tip. Note that these questions don't rely on specialist knowledge and pre-work students should be able to respond as well as in-work students. Let students read the topics and briefly discuss with the class how difficult they would find these to give a short comment on. If any students look concerned about the topics, point out that the Student's Book covers all of these (and more) both in terms of content and language.5 1.3 Play the extract from the speaking test. Answers / The examiner asks about:- business in your home town or country.- present and future changes in working life.1.3 Listening scriptE=Examiner C=CandidateE And where do you live exactly?C I'm from a small town in northern Switzerland, but at the moment I'm studying for a business degree so I live in Zurich.E What types of business are most successful in your town?C Er, well, I suppose that tourism is quite important to the area and there are many small farms of agriculture also. Zurich, where I study, is more famous of course for banking and financial services.E How is working life changing in your country?C Sorry, can you repeat the question, please?E Yes, how is working life changing in your country?C I think that more and more people are moving to the cities or they are commuting in every day. In my opinion, the biggest change has come from technology - but then that's probably true everywhere, not just in my country...6 1.3 Students listen again and complete the gaps with phrases which will be useful for the speaking test. Answers1 I suppose that2 can you repeat3 I think that...4 In my opinion7 In pairs, students prepare questions they think an examiner might ask on the topics in exercise 4. Students take their questions and work with another partner. Each student takes turns to ask and answer the questions.Possible questions1) What kind of business is very important in your home town?2) Do you think English will continue to be important for business in the future?3) Which technology has had the biggest effect on business in recent years?4) In what ways do you think working life will change in the next ten years?5) If you had a choice of working training, what would it be? Why?6) How effective is selling over the phone?Exam Self-check8 Students can grade themselves in exercise 7 using the Exam self-check. An alternative is to put the students into groups of three so that one student is listening to the interview and marking the candidate with the Exam self-check. Students then change roles so that the interview is repeated three times. ExtensionNow that students have practised the first part of the Speaking Test both with personal information questions (in exercise 3) and further business related questions (in exercise 7), they can repeat all of Part One of the Speaking Test, both as examiner and candidate. They will find it helpful to refer to the Useful expressions summary at the bottom of page 15 and, again, they can use the Exam self-check in exercise 8 to evaluate their performances.。
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Module 1 第一单元1.1Business Topic Ways of working商务话题篇工作方式1) Vocabulary: different ways of working (15 mins)regular hours正常工作时间flexible (working) hours/flex(i)time弹性工作时间freelance n. 自由职业teleworking n. 电子办公；在家中上班job-share v. / n. 分担工作；工作分担制job-sharing n. 分担工作job-sharer n. 与人分担工作的人shift work 轮班工作，倒班制temping n 当临时工，任临时雇员consultancy n. 咨询公司specialist advice 专业咨询hotdesking (hot-desking) n. 办公桌轮用（指将职工分成不同的班次，以便他们能共用一间办公室，一张办公桌和一台电脑）office gossip办公室小道消息，办公室飞短流长office news办公室新闻credit n.赞扬，功劳managing director总裁，总经理（美英chief executive/president）brainpower n.智能worst-case adj.做最坏打算的，为最坏情况的，为最不利条件的scenario n. 事态，局面full-time adj.全日制的delegate v. 授权，分派工作availability n.利用（或获得的）可能性，可以利用的人（物），人员、物资保证parental leave 育儿假，照顾新生儿女假distractions n. 让人注意力分散的事物contact n. 人脉，有影响力的熟人，有用的社会关系case-load n. 工作量daily log日志voice mail 语音信箱，语音邮件self-organization n. 自我组织能力disruptive a. 造成混乱的1. How do you work most effectively? By working…regular hours/flexible hours?in a team/on your own?from home/in an office?for a boss/as your own boss?参考词语和表达：routine type of person按部就班的人have flexible management of time and work灵活安排自己的时间和工作get support from each other相互支持co-operate with each other相互合作share ideas交流想法learn from other people’s strong points学他人所长working in a team needs to have good interpersonal skills and is not necessarily efficiently.在团队工作需要有很好的人际交往技能，不一定效率就高can be more concentrated and thus more efficient in an office在办公室更容易集中精力因此也更有效率have more flexibility享有更多的灵活度feel more relaxed 感觉更轻松a dependent type of person and never make decisions myself性格依赖，不喜欢自己拿主意an independent type of person and would like to make decisions myself性格独立，喜欢自己做决定don’t want to work under someone 不想在别人手下工作5. Reading:How to job-shareGet organized Set your limits Put pen to paper Two become one安排有序规定限度签订协议合二为一Open your mind Plan for disaster Find the perfect partner Don’t feel guilty敞开心胸/开拓视野有备无患理想搭档勿感内疚1. share credit and blame 分担成绩与过失，意译“功过与共”2. Flexecutive 经营内容蕴含其中的公司名flexible与executive两词复合而成“弹性经营管理”。
3. consultancy n.咨询公司，顾问公司4. embrace vt. 拥抱；包含，包括5. inevitable adj. 必然的，不可避免的【例1】It seems inevitable that she’ll find out your secret. 看来她必然会发现你的秘密。
【例2】This is an inevitable disaster. 这场灾难是不可避免的。
6. play to 迎合，投…所好play to each other’s different strengths迎合各人不同的优点，意译“发挥各人特长”【例】He played to popular prejudices to serve his political ends.他迎合大众的偏见来为他的政治目的服务。
7. workload n. 工作量8. in terms of 就…来说；关于…9. parental leave 父母假，育儿假，照顾婴孩假（其形式可为分娩假、哺乳假、陪产假或领养假）6. How easy would it be for you to job-share? Would your employer or boss think it was agood idea?参考词语和表达：Yeshave more time with children有更多的时间与孩子共处with less work stress工作压力小can have more free time有更多的自由支配时间can have someone to share credit and blame可以有人与自己分担成绩与过失，功过与共two people doing one job means twice as much experience, skills, brainpower and energy两个人一起工作意味着双倍的经验，双倍的技能，双倍的智能和精力Nodifficult to find someone you like很难找到自己喜欢的人need to coordinate with the other person和另外那个人要协调好tend to work at night动不动就会工作到深夜need careful planning to play to each other’s different strengths需要周密计划，发挥各人特长They may not get what they expect of the job-sharer in terms of hours, availability and result.老板们可能无法实现他们对分担工作者在上班时间、到岗情况和工作成果等方面的期望。
Working from homeListeningsave money on office space节省办公用地成本no commuting无需每天乘公交车上下班；无需经常往来go into work 上班every so often 偶尔；常常；时常go in 开始照常工作catch up on 赶上；得到……消息；弥补A mini-presentation6. Work in pairs. Choose one of the ways of working below and prepare a ‘mini-presentation the topic for the rest of the classA: What is important when …?Job-sharing? Find someone you like.? Organize and plan how you share the work.?Finding someone you like is the most important when you start a job-share. As job sharing isa way for two people to both fill one job, finding someone you like is very important for thesuccess of the scheme. You may find one from your current workplace, or you may find one fromoutside through all kinds of contacts.Organising and planning how you share the work is also important. If it’s shared responsibility, there is no division of duties but the two people have to split the hours clearly toensure that the work flows continuously. If it’s divided responsibility, each partner has to be clearunrelatedabout his own case – l oad or project to focus on during his working hours. If it’sresponsibility, the partners have to learn what their separate tasks are in the same department, andeach has to do his own share well.Communication is another important factor to consider when you arrange the job-share,especially for shared responsibility. Partners have to communicate well so that jobs are done smoothly. Using email, voicemail messages, daily logs and notes are some techniques that help facilitate communication.B: What is important when…?Working from home? Set up an office space in the house.? Plan your working hours and your breaks.??Setting up an office space in the house is important when working from home. This will give you a feel of being in the office and concentrate more on work. In this way, it will be easy for youto differentiate between work time and private time and you will not be easily distracted.It’s also important to plan your working hours and your breaks. Make it like in the office and set a timetable. But do not overwork yourself to make up for not being in the office every day.Make sure you have a break after you work for a few hours.In addition, to make working from home really successful, you should make sure colleagues and clients can reach you as though you are in the office. This may help a lot to guarantee the efficientcy.1.2Business Skills Making contacts商务技能篇建立人脉关系Vocabulary:trade fair event商品交易会coffee break工间咖啡休息时间drinks evening晚间酒会coaching event专项体验训练活动network vt. & vi.建立关系网络networking n.建立人际网，关系网maximize vt.最大限度地使用，发挥socializing n.参与社交，交际corporate world商界useful contacts有用的人脉关系co-chair联合总裁、主席（为帮助职场人士建立人脉关系专门举行的）“牵线搭桥”活动，联谊活‘networking’ event动locals n.当地人be spread out分散在各地internal communication内部交流post-it note便条Pricewaterhouse Cooper普华永道会计师事务所，英文缩写为PWC，国际四大会计师事务所之一The City Girls’ Network年轻职业女性网络，简称CGN，是伦敦一家专门为刚走上职场的年轻职业女性提供人脉资源的的公司。