练习题

Part I : True or False , Please write the answer in the form below.

1 Frederick Taylor's efforts marked the beginning of the Systems Approach.

True

False

2 The three most common management roles are interpersonal roles, information-related roles, and decision-making roles.

True

False

3 A hypothesis is an idea about the way something works, whereas a principle is a basic truth or law.

True

False

4 In the interpersonal communication process, an initial message is sent from the sender to the receiver.

True

False

5 Instead of asking a receiver to explain what he or she has heard, it is much better to ask

a person if he or she understands the message.

True

False

6 Most business decisions in today's organizations are made under conditions of certainty. True

False

7 Creativity refers to doing new things, whereas innovation refers to coming up with a new idea.

True

False

8 Contingency planning is mostly necessary when a company is in a stable environment. True

False

9 A mission defines the basic purpose or purposes of the organization.

True

False

10 A rule is a series of related steps or tasks expressed in chronological order for a specific purpose.

True

False

11 Power is the ability to influence, command, or apply force

True

False

12 The trend in today's organizations is towards more centralization

True

False

13 Flextime allows employees to choose, within certain limits, when they start and end their workdays.

True

False

14 In a line organization, authority originates at the top and moves downward in a line. True

False

15 The halo effect occurs when the interviewer allows a single prominent characteristic to dominate judgement of all other traits

True

False

16 The causation sequence for motivation is: Needs >> Drives or motives >> Achievement of goals.

True

False

17 The expectancy approach states that an employee's level of motivation depends on three basic beliefs: expectancy, instrumentality, and valence.

True

False

18 Satisfaction and motivation are synonymous.

True

False

19 A theory Y leader would likely use a much more authoritarian style of leadership than a theory X leader.

True

False

20 A leader that makes most decisions for the group is a democratic leader

True

False

21 When practicing control, the manager must be able to balance stability and objective realization.

True

False

22 A control tolerance is any variance from the standard that is unacceptable to the manager.

True

False

23 Informational controls are the top level of the control pyramid T

True

False

24 Behavior control and output control are substitutes for each other T

True

False

PartⅡChoice, Please write the answer in form below

1 Directing and channeling human behavior toward the accomplishment of objectives is which of the following?

Controlling

Planning

Organizing

Staffing

Leading

2 __________ skills help a manager understand how different parts of a business relate to one another and to the business in general.

Human relations

Conceptual

Entrepreneurial

Technical

Leadership

3 Operating a word process system and designing a brochure are examples of:

technical skills

conceptual skills.

managerial skills

strategy implementation skills

human relations skills

4 _____________ is the process of drawing a general conclusion from specific examples. Observation

Concluding

Guesswork