酒店英语词汇
酒店英语术语大全
酒店英语术语大全酒店英语术语对于在酒店工作的员工以及与酒店服务相关的人员来说是非常重要的。
以下是一些常见的酒店英语术语及其解释：1.Reception (前台):2.1.Check-in: 入住2.Check-out: 退房3.Front desk: 前台4.Receptionist: 前台接待员5.Guest registration: 客人登记6.Room key: 房间钥匙7.Room number: 房间号码3.Rooms and Suites (客房和套房):4.1.Single room: 单人间2.Double room: 双人间3.Triple room: 三人间4.Quadruple room: 四人间5.Suite: 套房6.King size bed: 特大床7.Queen size bed: 大床8.Twin beds: 双人床9.Room service: 客房服务5.Dining (餐饮):6.1.Breakfast: 早餐2.Lunch: 午餐3.Dinner: 晚餐4.Buffet: 自助餐5.À la carte: 点餐6.Restaurant: 餐厅7.Waiter/Waitress: 服务员8.Menu: 菜单9.Wine list: 酒单10.Bill: 账单7.Housekeeping (客房清洁服务):8.1.Maid service: 客房清洁服务2.Room cleaning: 房间清洁3.Change towels: 更换毛巾4.Change sheets: 更换床单undry service: 洗衣服务6.Ironing service: 熨烫服务9.Concierge (礼宾服务):10.1.Concierge: 礼宾员2.Luggage storage: 行李寄存3.Porter: 行李员4.Taxi service: 出租车服务5.Limousine service: 豪华轿车服务6.Tourist information: 旅游信息11.Other Terms (其他术语):12.1.Safe deposit box: 保险箱2.Wake-up call: 叫醒服务3.Room rate: 房间价格4.Discount: 折扣5.Valet parking: 代客泊车服务6.Gym/Fitness center: 健身房/健身中心7.Spa: 水疗中心8.Business center: 商务中心这些只是一些常见的酒店英语术语，实际上酒店行业还有许多其他的专业术语和表达方式。
酒店常用英语词汇
Hotel English Words:make a reservation:预定register：登记、注册Room Reservation: 客房预订处Book : 预订 book a room/ book a ticket Confirm : 确认Counter : 柜台Double room: 双人房Single room: 单人间Triple room:三人间Standard room : 标准间Family suite: 家庭套房Deluxe suite : 豪华套房Presidential suite : 总统套房Double room with tiwn beds:有两张单人床的双人间Double bed:双人床Room change : 房价Special rate : 优惠价Service change: 服务费Discount : 折扣 a 10 percent discount/offsuites: 套房How would you like to pay credit card or cash (您想怎么付款)---Credit card: 信用卡---Cash : 现金Name tag : 标签，行李牌Luggage/baggage: 行李Suitcase : 箱子Handbag : 手提包Valuables: 贵重物品Breakable : 易碎的Full name/complete name: 全名Fill in : 填写Nationality : 国籍Departure date : 离开日期Signature : 签名Passport :护照Receipt : 收据Fine : 罚金Sundry fee : 杂费Bill : 账单Invoice : 发票Mis-check : 算账出错Overpay : 多付Currency : 货币Airmail :航空邮寄Ordinary mail/bill:普通邮寄Registered mail : 挂号信Charge to the room : 挂账Free of charge :免费的Exchange rate : 兑换率Hotel policy : 酒店的规定Express : 快件Deposit : 压金Off-season : 淡季Peak-season : 旺季Arrival list : 来客单Telephone directory : 电话号码本A long distance :长途电话A local call : 市内电话Extension : 电话分机Elevator/lift : 电梯left--leaveSupermarket : 超市Suite n. 套房Discount n. 折扣Reception desk n. 前台front deskExpense n. 花费、经费、费用Charge v. 收费/nList n. 表、目录、名单 wine list 酒单, price list 价格单Rate n. ，汇率，等级Flight number n.飞行、航班号Conference n. 会议Check n. 支票Doorman n. 门卫人员Tag n. 标签Registration n. 登记、注册register .vReception ist n. 接待员artist, scienceBellman n. 应接员Recommend v. 推荐、介绍、建议Trunk n.行李箱（卡车）Baggage n.行李Cash n.现金、现款Credit n.信用贷款Lobby n.（剧院、旅馆等的）门廊、门厅Suitcase n.衣箱Cart n.小推车Entrance n.入口处出口 exit Attendant n.侍者、服务员，maid 女服务员Timetable n.时刻表Elevator n.电梯Duty n.责任Service n.服务Spacious a.广阔的、宽敞的space. placeSouvenir n.纪念品Restaurant n.饭店、餐馆Indoor a.室内的Salon n.沙龙、美容室Bill n.帐单Mini-bar n.（宾馆客房的）小冰箱Can n.听头、罐头 a can of beerReceipt n.收到、收据、收条Apologize v.道歉、谢罪Request n.& v.请求、要求Housekeeping department 房务部Laundry n. do the laundry 洗衣服Coordinate v.协调Comfortable adj.舒适的Business repeat rate 回头客率Maid n 女服务员Chamber maid 客房女服务员Houseman n.杂务工 doorman bellmanTrolley n.手推车 cartTowel n.毛巾Shower n.淋浴 take a shower洗澡When do you take a shower---Twice a day/Once a week /Coin n. 硬币Emergency n.紧急情况、突发事件Bar n.酒吧Cafeteria n.自助餐厅Coffee shop咖啡室Bartender n.酒保ID card n. 身份证Purchase n. 买、购买buyEarn v. 赚得、挣得 earn money Medical a. 医学的、医疗的 medical serviceExtinguisher n. 灭火器Alarm n. 警报、闹钟Exit n. 安全门Basement n. 地下室Shampoo n. 洗发水Soap n. 香皂Slipper n. 拖鞋Toothbrush n. 牙刷Toothpaste n. 牙膏Toothpick n. 牙签。
酒店英语词汇
R e s t a u r a n t酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订(不是预定)Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务(指的是傍晚的时候再次整理房间，使客人晚上睡的舒服) Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复Porter门房Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help;Kitchen Worker厨工Cook; Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief Accountant; Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter ;Captain领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理Front Clerk; Reception Clerk总台接待员酒店岗位：客房预定room reservation客满fully booked房间种类types of rooms双人房double room标准房standard room双床房twin room高级房superior room豪华房deluxe room商务房executive room套房suite普通套房junior room高级套房senior suite总统套房Presidential suite朝南的房间a room facing south公寓套房studio room连通房connecting room相邻房adjoining room没有按预定抵店no show确认信letter of confirmation服务费service charge额外费用extra charge班车shuttle bus全价full price折扣价discounted price标准价rack rate优惠价special price免费complimentary rate特大号床king-size bed大号床queen-size bed推迟postpone空房Vacancy/vacant room取消cancel/cancellation更改change预定book/reserve自动门automatic door登记入住check in结帐check out一件行李a piece of baggage/luggage 背包shoulder bag纸箱cardboard box手提箱briefcase汽车行李箱luggage trunk送行李send up填写fill out名牌name tag夜床服务turn –down service 打扫房间make up稍稍整理tidy up洗衣项目laundry items加快服务express service核对check包间private room菜单menu套餐set menu定满了fully booked租rent计划表schedule推举recommend酒店内设施adapter 连接器brief case 公文包out of order 坏了coupon奖券Food Mall 食品街Ancient Culture Street古文化街fire sprinkler 灭火喷淋coat hanger 大衣架pillow 枕头heating control 加热控制ice tongs 冰夹chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架swimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent 空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair (与书桌配套的)椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌DND sign请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床double bed 双人床desk书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯smoke detector 烟感器wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌PMU sign 请收拾房间牌slippers拖鞋drapes 布帘ceiling屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器酒店前台用语：market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的postpone (动)延期cancel (动)取消travelers cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表酒店的种类：Designed hotel 设计酒店boutique hotel 精品酒店certified hotel for tourism 旅游定点旅馆family hotel 家庭旅馆B&B: 经济型酒店resort hotel 度假区酒店酒店部门：市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade其他：Oriental Plaza: 东方新天地Forbidden city:故宫High-speed wireless internet: 高速无线上网Owner response: 业主回复Expatriates/ expats:外籍人士/外籍员工F&B:餐饮Mansion/ service-apartment:酒店式公寓English tea:英式红茶/英式下午茶CTS:中国旅行社Prepaid cell: 预付型手机Toiletries: 洗漱用品Room and board 食宿Transport 交通运输A waste of 浪费Make a reservation 预订Facility 设施Quality of service 服务质量Take into consideration 考虑Internet access 因特网接入服务Originality 独特的，有创新的Expense account 报销单Cash advance 预支费用Itinerary 行程表exchange rate 兑换率proceed to 前往accommodation 住宿酒店英语词汇Room Reservation 客房预订Room type 客房类型Standard room 标准间Single 单人间Double 大床房Twin 双床Triple 三人间Advanced deposit 预付押金Be full up, be fully reserved 客满Cover meal 含餐Pay in advance 提前支付Extension / extend the stay 续住Vacancy 空房Rack rate 门市价/ 挂牌价breakfast coupon 早餐券Free individual tourist 散客Luggage claiming 行李寄存处Left luggage / have something deposited 寄存行李Fragile article 易碎品Baggage deposit office 存物处Claim tag 取物条Key card 出入卡Service charge 服务费Cafeteria 自助餐厅Fire-proof door 防火门Fire extinguisher 灭火器Late penalty 逾期费用Storage charge 寄存费。
酒店英语词汇大全
酒店英语词汇大全information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅cloak-room 行李房/存衣处basement 地下室boutique 精品商场lobby lounge 大堂吧executive lounge 行政酒廊cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室lock 锁door knob; Door handle 门把door knocker 门环safety door hook 安全钩sofa, settee 长沙发sectional sofa 拼合沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子bench 条凳tea table; end table 茶几tea trolley 活动茶几night table/stand 床头柜hanger 挂钩wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯spring 弹簧desk 书桌bookcase 书橱bookshelf 书架cabinet 橱柜wardrobe 衣柜round table 圆桌writing desk 写字台drawer 抽屉luggage rack 行李架dresser mirror 梳妆镜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯floor 楼层，地板carpentry (总称)木器bedclothes 床上用品folding bed 折叠床sofa bed 沙发床single bed 单人床double bed 双人床twin beds 成对床cot 小孩床camp bed 行军床bed frame 床架mattress 床垫bed pad 床软垫cushion 靠垫，垫子/床垫mat 席quilt 被子blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillowcase 枕套bedding 被褥toilet roll, toilet paper 卫生纸perfume 香水toilet tissue 卫生纸good-night towel 晚安巾towel rail, towel rack 毛巾架towel 毛巾face towel 面巾bath towel 浴巾bathrobe 浴袍evening gown 睡袍lady’s sanitary 女士卫生袋shower cap 淋浴帽nail file 指甲挫razor 剃须刀comb 梳子bath foam 沐浴露cosmetics 化妆品detergent 清洁剂clothes-line 晾衣绳sponge 海绵soap 香皂soap dish 皂托tooth paste 牙膏tooth powder 牙粉tooth brush 牙刷bathroom 浴室bath tub 浴盆tap; faucet 水龙头shower nozzle 喷头shower bath, shower 淋浴dressingtable 梳妆台mirror 镜子washbasin 洗脸盆toilet, lavatory, washroom 卫生间water closet, W.C. 厕所；抽水马桶toilet pot; toilet bowl 马桶men's room 男盥洗室ladies' room 女盥洗室plunger 橡皮塞子toilet water tank cover 马桶水箱盖toilet board 马桶坐板toilet seat 马桶盖Vase 花瓶bathroom scales 浴室称bath mat 花洒浴室防滑垫running water 自来水transom, transom window 气窗curtain 窗帘drapes 挂帘balcony 阳台sash window 上下开关窗shutters 百叶窗Venetian blind 百叶窗帘shower curtain and rod 淋浴帘和架lace curtain 挑花窗帘windowsill 窗台rubbish bin 垃极桶waste-paper basket 废纸篓air-conditioned 有空调设备的radiator 暖气片central heating 暖气ashtray 烟灰碟smoking set 烟具match 火柴electric fan 电扇chandelier, pendant lamp 吊灯swag lamp; pendant light 吊灯socket; bulb holder 灯口fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor/standard lamp 落地灯wall lamp 壁灯lampshade/smokebell 灯罩bulb holder 灯头bulb 灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch 开关socket 插座electric humidifier 湿度调节器plug 插头night stand lamp 床头柜灯dresser lamp 梳妆灯ceiling lamp 天花板吊灯end table lamp 茶几灯fuse wire 保险丝refrigerator 电冰箱temperature adjuster 气温调节制panel 床头柜电钮板door-mat 门前的擦鞋棕垫mosquito incense 蚊香electric kettle 电热水壶ball pen 原珠笔wallcovering 墙纸TV remove control 电视摇控器remote control holder 摇控架Two-pin socket 两相插座Three-pin socket 三相插座transformer 变压器shower head 淋浴喷头rotary floor scrubber 洗地机wet vacuums 吸水机thermometer 温度计thermos 热水瓶video cassette recorder 录像机electric iron 电熨斗iron board 熨斗板trousers press 电热熨裤机rubber glovers 防护手套fire escape plan 走火图gas mask 防毒面具voltage 电压laundry bag 洗衣袋cloth brush 衣刷peg, hook 衣钩hanger; clothes hanger 衣架hat rack 衣帽架shoe polishing 擦鞋服务shine paper 擦鞋纸shoe lifter/shoehorn 鞋拔stain 污迹underpants 内裤sweater 毛衣woolen fabrics 毛料织品tie 领带mend 修补stitch 缝补sewing kit 针线包manager 经理attendant 服务员desk clerk 值班服务员waiter （餐厅）服务员waitress （餐厅）女服务员rent 租金bill 账单Management 经营、管理market price 市价cashier's desk 兑换处coin 硬币check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand 千分之… spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 大厅identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…accounting desk 帐务处cash (动)兑换keep (动)保留、保存escalator 自动楼梯ground floor ( 英)底，层，一楼first floor (英)二楼，(美)一楼second floor (英)三楼，(美)二楼reasonable (形)合理的bank draft 汇票accept (动)接受fill in the form 填表procedure fee/handling charge手续费cold and hot water taps 冷热自来水龙头Ice tong 冰夹Spoon 咖啡匙Bed skirt 床裙Hair dryer 电吹风Shoe basket 鞋篓Scissors 剪刀Clock 闹钟Silk quilt 云丝被Desk dish 台盆Pants hanger 裤衣架Tea cup 茶杯Water cup 水杯Wine cup 酒杯Tooth cup 漱口杯Glass ashtray 玻璃烟缸Porcelain ashtray 瓷质烟缸Telephone 电话机Soap dish 皂碟Cotton ball bottle 棉球瓶Coffee dish 咖啡碟Eiderdown 羽绒被Water kettle 电热水壶Tea plate 茶盘Washcloth plate 面巾纸盒Laundry basket 送衣篓Towel basket 毛巾篓Depend pillow 靠枕芯Suit hanger 西装衣架住宿登记常用Charger 手机充电器Umbrella 雨伞Washing liquid bottle 洗手液瓶Suit shelf 立式西装架Flashlight 应急电筒 Note-paper folder 便笺夹 Bath robe 浴泡 Service directory 服务指南 Hanger type telephone 挂式电话机 Bath salt bottle 浴盐瓶 Cloth brush 衣刷 Ice bucket 小冰桶 Mechanism health scale 机械健康称 A things plate 消耗品盒 Downy pillow case 羽绒枕芯 Telephone directory 电话号码簿 Depend pillow case 靠枕套 Patch board 多功能插座 Clothes hanger 普通衣架 Silk hanger 绸衣架 Bathtub 浴缸 Commode 恭桶 centralair-conditioningsystem中央空调系统 sprinkle-nozzle, (shower)nozzle喷头master folio 旅行社代号 over-booking 超额预订 Occupancy 开房率Forecast 预报 Expected 预计 Arrival 到达 Departure 离开 Carrier 交通工具 method of payment 付款方式status 情况 firm/company 公司treatment 待遇 room type 房间种类 agent 代理 Guarantee 保证waiting list 候补名单 room rate 房价 special rate 特价 rack rate 对外价 net rate 净价 record 记录 surcharge 服务费 prepaid 预付 government tax 政府税group 团队 advance deposit 押金 booking 订房 amendment 更改package 小包价 vacancy 空房 pick up 接机 available 可售房间 cancellation 取消 guest history 客人资料 cooperate 合作 hotel representative 酒店代表 shuttle bus 穿梭巴士transportation 运输 remar 备注 delay 延误 black list 黑名单 registration form 登记表 no-smoking floor 非吸烟楼层 adjoining room 相邻房connecting room 连通房extra bed 加床rollaway bed 折叠床voucher 入住凭据stay over 续住discount 折扣nationality 国籍permanent address 永久地址credit card 信用卡signature 签名valid 有效的house use 内部使用day use 半天租房contract rate 合同价late check out 延迟退房up-selling 推销高价房room status 房态commission 佣金room assignment 房间分配rooming list 分房名单safety deposit box 保险箱night audit 夜核skipper 逃帐者low/should/peak season 淡/平/旺季post card 明信片sight-seeing 观光city tour 市内游object of stay 停留事由zip code 邮编souvenir 纪念品minimum charge 最低消费rate sheets/tariff 价目表high risk 欠帐多的客人COMP(complimentary) 免费Service passport 公务护照P.I.A.(pay in cash) 已预付Identification card 身份证Business travel 公务旅行Private travel 私人旅行Authorization 预授权Visa 签证Exit visa 出境签证Transit visa 过境签证Residence visa 居留签证Travel permit 旅行证Health certificate 健康证书On duty 值班Off duty 下班Entry visa 入境签证Yellow book 黄皮书Quarantine 检疫C.I.A.(cash in advance) 预付Embassy 大使馆Consulate 领事馆A.S.A.P.（as soon as possible）尽早C.O.D.(cash payment on departure) 离店时现付D.N.A.(do not arrive) 客人未到F.I.T.(foreign individua travele) 外国散客O.O.O.(out of order) 次序颠倒O.N.O.(one night only) 只住一夜S.O.P.(standard operation produce) 标准办理手续Letter of introduction; letter of recommendation 介绍信Inoculation against (cholera, typhoid, paratyphoid) 预防（霍乱、伤寒、副伤寒）Go through the procedure (formalities) 办手续Passport diplomatic passport 外交护照Vaccination certificate 种痘证书Quarantine station (office) 检疫站Visa section of public security bureau 公安局签证科Foreign affairs police 外事警办公用品typewriter 打字机typing paper 打字纸carbon paper 复写纸 thermo-paper 热敏纸stationery 文具用品 letter paper 信笺 envelope 信封 note book 记事本 memo pad 便条薄 log book 交班薄 paper clip 曲别针 safety-pin 安全别针 duplioating machine 复印机 photocopying 影印机 printing/printer 打印/打印机 telecommunication 电信 hard disk 硬盘 soft disk 软盘 business/visit card 名片 stapler 钉书机 scotch tape 透明胶 conference room 会议室 secretarial service 秘书服务 translation 翻译 brochure/booklet 小册子 equipment rental 设备出租 slide 幻灯片 overhead projector 投影仪 binding 装订 newspaper rod 报纸夹 internet 互联网 website 网站 daily sales report 营业日报表 rate of room occupancy 住房率 remotion memorizer 移动存储器room reservation forecast 订房预测（分析） room reservation report 订房报告表 行李部常用词汇bell service 行李房 luggage store-room 行李寄存处 trunk dock 行李装卸处 baggage cart 行李车 label ; tab 行李标签 hotel sticker 酒店标签 small baggage (luggage) 小行李 brief case 公事包 traveling bag 旅行袋 hand bag; grip sack 手提包 package 包裹 small trunk 小箱子 suit-case 手提箱 cosmetic case;toilet case 梳妆小提箱 suit bag 衣服袋 carton 纸盒 cardboard box 硬纸盒(箱) shoulder bag 背囊(旅行背袋) personal articles 自用物品 contraband 违禁物品 unaccompanied luggage 不随行物品 NO BUMPING; NO SHOOT 切勿投掷 NO NOT DROP 切勿坠落 NO NOT CRUSH 切勿压挤 USE NO HOOKS 勿用手钩 FRAGILE 易碎物品 CAUTION 小心 HANDLE WITH CARE 小心轻放 GLASS(WITH CARE) 小心玻璃 LIQUID 液体物品 INFLAMMABLE ERISHABLE 易燃物品 CORROSIVES 易腐物品 EXPLOSIVES 爆炸物品strap already broken （束）带已断POISON 毒品KEEP DRY 勿受潮KEEP UPRIGHT 勿倒置DON’T TURN UPSIDE DOWN 切勿倒倾break to pieces 敲碎crush 压碎smash 击碎breakage 破损物already strapped 已捆扎rope already broken 绳已断already baled 已打包ordinary mail 平信express telegram 加快电报special dispatch 专电registered fee 挂号邮资postcard 明信片accompanied luggage; personal luggage 随身行李registered luggage; transported luggage 托运行李预订机、车票days 班期express train 快车slow train 慢车compartment 包房dining car 餐车passenger train 客车luggage van 行李车regular train 普通列车hard seat(berth) 硬座（卧）soft seat( berth) 软座（卧）sleeper; Sleeping car 卧车delay by two hours 晚点二小时porterage 搬运费departure city 出发城市arrival city 到达城市class of service 等级BW(biweekly) 隔周飞行Dep (departure) 起飞Arr (arrival) 到达FLT/N (flight number) 航班号night service 夜航single ticket 单程票return ticket 来回票domestic fare 国内票价international fare 国际票价ticket validity 客票有效期children fare 儿童票价cancellation fee 取消费excess baggage 超重行李airport fee 机场费no-show charge 误机费air-line 航空公司number of stopover 中途经停站数free baggage allowance 免费行李non-stop flight 中途不着陆飞行no refund will be granted 不予退款through express(train) 直达列车special express(train) 特快列车freight car, goods wagon 货车厢b erth (up per\middle\lower) 卧铺（上、中、下）occupying a separate seat 单独占一座位reconfirmation of reservation 定座再确认must travel in the company of an adult passenger 需有成人陪伴同行civil aviation administration of china(CAAC) 中国民用航空局总机（OPERATOR）extension number 分机号telephone 电话hold the line 勿挂线area code 区号country code 国家代码collect call 对方付款put through 转电话local call /city call 市话hang up 挂线long distance call 长途电话wake up call/morning call 叫醒服务telephone directory 电话簿can't hear somebody 听不见can't get through 打不通inland telegram 国内电报switchboard 交换台central exchange 电话总局The connection is bad. 听不清operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话receiver 听筒telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线The line is busy(engaged) 占线call somebody up 打电话给某人IDD(international direct dialing) 国际直拔DDD(domestic direct dialing) 国内直拔operator/switch board/p.b.x. (private branch exchange) 总机节日Valentine’s day 情人节New year’s day 元旦Spring festival 春节The lantern festival 元宵节Easter 复活节Mid-noonday 中秋节National day 国庆节Thanksgiving day 感恩节Christmas eve 平安夜Christmas 圣诞节Labour’s day 劳动节April fool’s day 愚人节水果strawberry 草莓lotus roots 莲藕apple 苹果mango 芒果plum 梅子grapefruit 西柚guava 番石榴longan 龙眼pomelo柚watermelon 西瓜honey-melon 蜜瓜date 枣子papaya 木瓜cherry 樱桃pear 梨grape 葡萄peach 桃子pineapple 菠萝banana 香蕉lyche 荔枝coconut 椰子部门General Manager’s Office 总经理办公室director of executive office 行政办主任restaurant &kitchen coordinator 餐厅划菜员(F/O) Front Office 前台Training D. 培训部(F/B) Food and Beverage D. 餐饮部(HSKP)Housekeeping 客房部Purchasing D. 采购部Recreation D. 康乐部(ENG) Engineering D. 工程部(SEC)Security D. 保安部Human Resources D. 人力资源部Public Relations D. 公关部Sales D. 销售部Shopping Arcade 商场Financial D. 财务部Staff Canteen 员工食堂Laundry Dep. 洗衣房general manager 总经理executive office 行政办executive secretary 行政办秘书mail clerk 收发员bell captain 行李主管chief operator 电话总机主管information clerk 问讯restaurant supervisor 餐厅主管hostess 餐厅应接员restaurant captain 餐厅开单员kitchen waiter 传菜员executive chef 行政总厨head chef 厨师长cook 炉灶厨师butcher 切配厨师cold kitchen cook 冷盘配菜员chef 西餐厨师bartender 酒吧调酒师baker 面包房操作工pastry cook 点心工steward 餐具管事dishwasher 洗碟工grill chef 厨房烧烤工food hygiene 食品检验员senior supervisor 资深主管floor butler 客房楼面值班员recreation center 康乐中心gymnasium attendant 康乐服务员sauna attendant 桑拿服务员swimming pool attendant游泳池服务员beautician 美容员barber/hair dresser 理发员masseur masseuse 按摩员presser 熨烫工washer 洗涤工delivery boy/mail 客衣收发员sales clerk 销售员financial controller 财务经理chief accountant 财务主管accounting clerk 总帐报表员payable/receivable clerk 往来结算员property control 财产核算员cost control 工资核算员purchasing manager 采购经理food storeroom supervisor食品采保主管food buyer 食品采购员food receiver 食品验收员fresh food store-man 海鲜保管员dry food store-man 食品干货保管员payroll master 劳资员personnel assistant 人事员trainer 培训员staff canteen supervisor员工食堂主管chief security officer 保卫部经理security office 保卫员director of fire center 消防中心主任fireman 消防员guard 门卫patroller 巡逻员chief engineer 工程部经理mechanician 机修工air-conditioning man 空调工lift man 电梯工boilerman 锅炉工key keeper 钥匙工plumber 水电维修工carpetman 地毯墙纸工季节、月份、星期Spring 春天Summer 夏天Autuner 秋天Winter 冬天Monday 星期一Tuesday 星期二Wednesday 星期三Thursday 星期四Friday 星期五Saturday 星期六Sunday 星期天January 一月February 二月March 三月April 四月May 五月June 六月July 七月August 八月September 九月October 十月November 十一月December 十二月常见病症flu(influenza) 流行感冒a shot of 打一针a touch of flu 有些染上流行感冒absorbent cotton 药棉acupuncture 针灸alcohol 酒精anaesthetic 麻醉剂Appendicitis 阑尾炎blood transfusion 输血bowel movements（stool）大便complications 并发症constipation 便秘corpuscle（red/whit）血球diarrhoea 泻肚digestive system 消化系统disinfectant 消毒剂glucose 葡萄糖inoculation 预防注射intravenous injection 静脉注射intra-muscular injection 肌肉注射sulfadiaine 消炎片mercurochrome 红药水patent medicine pills 成药丸retch 恶心twinge 阵痛allergic 医]过敏的, 患过敏症的abscess 脓肿ache 酸痛asphyxiated 窒息body temperature 体温choking 憋气cold fits 阵冷convulsions 痉挛dizzy, vertigo 眩晕dull pain 隐痛fever 发热hacking cough 不断干咳hawking 咳痰hunger 缺氧inertia 无力itching 痒inflammation 充血loss of appetite 食欲不振obstruction 阻塞paralysis 麻痹running nose 流鼻涕sharp pain 剧痛shock 休克sore 一碰就痛stomach-ache 胃痛suffocation 堵闷twitching 发炎anemia 贫血cardiogram 心电图cerebral commotion 脑震荡cramps 抽筋vomit 呕吐stomach trouble 胃病eczema 湿疹dermatosis 皮肤病arthralgia 关节痛back achedislocation 腰疼fracture 骨折disintegration of bones 骨裂arthritis 关节炎alcoholism 酒精中毒food poisoning 食物中毒contraceptive 避孕药alergosis 过敏症doctor’s order 医嘱dose 用量infectious 传染性unire 小便nausea 恶心unconscious 不省人事artery 动脉asthma 哮喘bronchitis 支气管炎insomnia 失眠pink eye 红眼，火眼long-sightedness 远视short-sightedness 近视squint 斜视heart-stroke 中暑anti-epidemic clinic 防疫站denta hospital 牙科医院Hospital of Chinese medicine中医医院Infectious disease hospital 传染病院Institute of oncology 肿瘤研究院maternitas 产科医院special hospital 专科医院tuberculosis hospital 结核医院in-patient department 住院部isolation ward 隔离病房lying-in room 产房observation ward 观察病房Chinese academy of medical science中国医学科学院中国小吃英文表达中式早點Clay oven rolls 烧饼Fried bread stick 油条Fried leek dumplings 韭菜盒Boiled dumplings 水饺Steamed dumplings 蒸饺Steamed buns 馒头Steamed sandwich 割包Rice and vegetable roll 饭团Egg cakes 蛋饼preserved egg 皮蛋Salted duck egg 咸鸭蛋Soybean milk 豆浆饭类Rice porridge 稀饭Plain white rice 白饭Glutinous oil rice 油饭Glutinous rice 糯米饭Braised pork rice 卤肉饭Fried rice with egg 蛋炒饭Sweet potato congee 地瓜粥面类Wonton & noodles 馄饨面Sliced noodles 刀削面Spicy hot noodles 麻辣面Sesame paste noodles 麻酱面Duck with noodles 鴨肉面Eel noodles 鱔魚面Seafood noodles 乌龙面Oyster thin noodles 牡蛎细面Flat noodles 板条Rice noodles 米粉Fried rice noodles 炒米粉Green bean noodle 冬粉汤类Fish ball soup 鱼丸汤Meat ball soup 貢丸汤Egg & vegetable soup 蛋花汤Clams soup 蛤蜊汤Oyster soup 牡蛎汤Seaweed soup 紫菜汤Sweet & sour soup 酸辣汤Wonton soup 馄饨汤Pork intestine soup 猪肠汤Pork thick soup 肉羹汤鱿鱼汤Squid soupSquid thick soup 花枝羹甜点Vegetarian gelatin 爱玉Tomatoes on sticks 糖葫芦Longevity Peaches 长寿桃Glutinous rice sesame balls 芝麻球Hemp flowers 麻花Horse hooves 双胞胎冰类Mein mein ice 绵绵冰Oatmeal ice 麦角冰Sweet potato ice 地瓜冰Red bean with milk ice 紅豆牛奶冰Eight treasures ice 八宝冰Tofu pudding 豆花果汁Sugar cane juice 甘蔗汁Plum juice 酸梅汁Star fruit juice 杨桃汁Herb juice 青草茶点心Oyster omelet 牡蛎煎Stinky tofu (Smelly tofu) 臭豆腐Oily bean curd 油豆腐Spicy hot bean curd 麻辣豆腐Prawn cracker 虾片Shrimp balls 虾球Spring rolls 春卷Chicken rolls 蛋卷Salty rice pudding 碗糕Rice tube pudding 筒仔米糕Red bean cake 红豆糕Bean paste cake 绿豆糕Glutinous rice cakes 糯米糕Fried white radish patty 萝卜糕Taro cake 芋头糕Taiwanese Meatballs 肉圆Pyramid dumplings 水晶饺Rice-meat dumplings 肉丸Dried tofu 豆干其他Angelica duck 当归鸭Betel nut 槟榔Hot pot 火锅Pork , pickled mustard green noodles 榨菜肉丝面外交用或常用缩写H．E．(his excellency) 阁下H．M．（his majesty）陛下H．R．H．（his royal highness）殿下P．C．（pour condolence）吊唁P．F．（pour feliciter）谨贺P．P．C．（pour prender conge）辞行P．R．（pour remercier）谨谢Begum 贵夫人（印巴称呼）BO…波（对高级军官尊称）P．P．（pour presenter）谨介绍H．I．M．(his imperial majesty) 皇帝陛下R．S．V．P．（repondez s’il vous plait）候复ASAP（as soon as possible）尽快FYI（for your information）谨此通知IRC（internet relay chat ）网上聊天R AND R（rest and relaxation）放松休息Burmese styles 缅甸称呼His Excellency Mr. Prime Minister and Mrs 总理阁下和夫人.His Excellency阁下(对总统，总理，外长，部长，大、公使和显要人物的尊称；对王族，贵族，军人或低于部长的官员一般不用)His or Her Highness 殿下（对亲王，王子，公主等到的称呼）His Royal Highness 亲王殿下（对太子和直系王族的尊称）Honorable 对英联邦系统常用于部长，大臣和议员的称呼Maung 貌（男人一般谦虚的自称）Respected and beloved （特别）敬爱的Respected and dear 敬爱的Samdech 亲王（柬埔寨称呼）Thakin 德钦（主人的意思）Their Majesties King XX and the Queen 对国王和王后的称呼Tu。
酒店英语词汇
酒店英语词汇Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订(不是预定)Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务(指的是傍晚的时候再次整理房间，使客人晚上睡的舒服)Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复Porter门房Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help;Kitchen Worker厨工Cook; Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief Accountant; Financial Controller 酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter ;Captain领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理Front Clerk; Reception Clerk总台接待员酒店岗位：客房预定 room reservation客满 fully booked房间种类 types of rooms双人房 double room标准房 standard room双床房 twin room高级房 superior room豪华房 deluxe room商务房 executive room套房 suite普通套房 junior room高级套房 senior suite总统套房 Presidential suite朝南的房间 a room facing south 公寓套房 studio room连通房 connecting room相邻房 adjoining room没有按预定抵店 no show确认信 letter of confirmation 服务费 service charge额外费用 extra charge班车 shuttle bus全价 full price折扣价 discounted price标准价 rack rate优惠价 special price免费 complimentary rate特大号床 king-size bed大号床 queen-size bed推迟 postpone空房 Vacancy/vacant room取消 cancel/cancellation更改 change预定 book/reserve自动门 automatic door登记入住 check in结帐 check out一件行李 a piece of baggage/luggage 背包 shoulder bag纸箱 cardboard box手提箱 briefcase汽车行李箱 luggage trunk送行李 send up填写 fill out名牌 name tag夜床服务 turn – down service打扫房间 make up稍稍整理 tidy up洗衣项目 laundry items加快服务 express service核对 check包间 private room菜单 menu套餐 set menu定满了 fully booked租 rent计划表 schedule推举 recommend酒店内设施adapter 连接器brief case 公文包out of order 坏了coupon奖券Food Mall 食品街Ancient Culture Street古文化街fire sprinkler 灭火喷淋coat hanger 大衣架 pillow 枕头heating control 加热控制ice tongs 冰夹 chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架swimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent 空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair (与书桌配套的)椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌 DND sign 请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床 double bed 双人床desk书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯smoke detector 烟感器wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌 PMU sign 请收拾房间牌slippers拖鞋 drapes 布帘ceiling屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器酒店前台用语：market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的postpone (动)延期cancel (动)取消travelers cheque 旅行支票pay (动)付款fill (动)填写 administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表酒店的种类：Designed hotel 设计酒店boutique hotel 精品酒店certified hotel for tourism 旅游定点旅馆family hotel 家庭旅馆B&B: 经济型酒店resort hotel 度假区酒店酒店部门：电脑部E.D.P.市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade其他：Oriental Plaza: 东方新天地Forbidden city:故宫High-speed wireless internet: 高速无线上网Owner response: 业主回复Expatriates/ expats:外籍人士/外籍员工F&B:餐饮Mansion/ service-apartment:酒店式公寓English tea:英式红茶/英式下午茶CTS:中国旅行社Prepaid cell: 预付型手机Toiletries: 洗漱用品Room and board 食宿Transport 交通运输A waste of 浪费Make a reservation 预订Facility 设施Quality of service 服务质量Take into consideration 考虑Internet access 因特网接入服务Originality 独特的，有创新的Expense account 报销单Cash advance 预支费用Itinerary 行程表exchange rate 兑换率proceed to 前往accommodation 住宿酒店英语词汇Room Reservation 客房预订Room type 客房类型Standard room 标准间Single 单人间Double 大床房Twin 双床Triple 三人间Advanced deposit 预付押金Be full up, be fully reserved 客满Cover meal 含餐Pay in advance 提前支付Extension / extend the stay 续住Vacancy 空房Rack rate 门市价/ 挂牌价breakfast coupon 早餐券Free individual tourist 散客Luggage claiming 行李寄存处Left luggage / have something deposited 寄存行李Fragile article 易碎品Baggage deposit office 存物处Claim tag 取物条Key card 出入卡Service charge 服务费Cafeteria 自助餐厅Fire-proof door 防火门Fire extinguisher 灭火器Late penalty 逾期费用Storage charge 寄存费。
酒店专用英语词汇
酒店房态名词缩写：01.VC V acant Clean 空的干净房/可卖房02.VD V acant Dirty 空的脏房03.OC Occupied Clean 住客干净房04.OD Occupied Dirty 住客脏房05.PMU Please Make Up 即扫06.DND Do Not Disturb 请勿打扰07. OS Out Of Service 维修房（小）08. OOO Out Of Order 维修房（大）09.ECO Expectative Check Out 预退房10.D/L Double lock 双锁房11.S/O Sleep Out 外睡房12.R/S Refuse Service 拒绝服务13.LSG Long Staying Guest 长住客14.VIP V ery Important Person重要客人（贵宾）15.N/B No Baggage 无行李16.L/B Light Baggage 少行李17.C/O Check Out 离店结帐18.C/I Check In 入住登记19.D/U Day Use 小时房20.H/U House Use 自用房21. T/D T urn Down Service 夜床服务22.R/G Repeated Guest 回头客23.L/F Lost and Found 客人遗留物品24.MOD Manager on Duty 值班经理25.SK Standard King 标准单人间26.ST Standard Twin 标准双人间27.DS Deluxe Suite 豪华套房28.BS Business Suite 商务套房29.CR Connecting Room 公寓套房30.P A Public Area 公共区域31.EK Executive King 行政单人间32.ET Executive Twin 行政双人间33.ES Executive Suite 行政套房部门 DEP ARTMENT DEPT 职位 POSITION POS行政办 EXECUTIVE OFFICE EO财务部 FINANCE DEP ARTMENT FIC会计部 ACCOUNTING ACCT采购部 PURCHASING DEP ARTMENT PD酒水仓 BEVERAGE STORE食品仓 FOOD STORE日用品仓 GENERAL STORE市场及销售部 SALES & MARKETING DEP ARTMENT S & M 前厅部 FRONT OFFICE DEP ARTMENT F.O (F/O)管家部 HOUSEKEEPING HSKP洗衣房 LAUNDRY ROOM LR布草房 LINEN ROOM游泳池 SWIMMING POOL餐饮部 FOOD & BEVERAGE DEP ARTMENT F & B中餐厅 CHINESE REST AURANT CHN REST西餐厅 WEST REST AURANT WEST REST日本餐厅 JAP ANESE REST AURANT大堂吧 LOBBY BAR送餐部 ROOM SERVICE RMSVC宴会中心 BANQUET CENTRE会议厅 CONFERENCE HALL管事部 STEW ARD娱乐部 ENTERT AINMENT DEP ARTMENT ENT夜总会 NIGHT CLUB桑拿 SAUNA健身中心 HEAL TH CENTRE美容美发中心 BEAUTY & BARBER CENTRE保龄球室 BOWLING BALL工程部 ENGINEERING DEP ARTMENT ENG 保安部 SECURITY DEP ARTMENT SEC 人力资源部 HUMAN & RESOURCES DEP ARTMENT HR培训部 TRAINING DEP ARTMENT员工饭堂 ST AFF CANTEEN员工宿舍 ST AFF DORMITORY医务室 CLINIC ROOM图书馆 LIBRARY前厅各分部：接待处 RECEPTION RECP行政楼层 EXECUTIVE FLOOR E/F询问处 INFORMA TION INFM订房部 RESERV A TION RESV总机房 OPERA TOR / TELEPHONE ROOM OPT 礼宾部 CONCIERGE CON商务中心 BUSINESS CENTRE BC大堂副理 ASSIST ANT MANAGER AM车队 TRANSPORT A TION TRA账务处 CASHIER 、 ACCOUNTING DESK大堂 LOBBY楼层 FLOOR / F后勤办公室 BACK OFFICE员工通道 ST AFF ENTRANCE职位：总经理 GENERAL MANAGER GM行政助理 ASSIST ANT EXECUTIVE MANAGER AEM行政秘书 EXECUTIVE SECRET ARY财务总监 FINANCIAL CONTROLLER FC总会计师 CHIEF ACCOUNT成本会计师 COST ACCOUNT采购部经理 PURCHASING MANAGER PURCHASING MGR市场及销售总监 DIRECTOR OF SALES & MARKETING DOS市场及销售副总监 ASSIST ANT DIRECTOR OF SALES & MARKETING ADOS 市场及销售部经理 SALES MANAGER销售员 SALES SALES前厅经理 FRONT OFFICE MANAGER FOM前厅副经理 ASSIST ANT FRONT OFFICE MANAGER AFOM大堂副经理 ASSIST ANT MANAGER AM接待员 RECEPTIONIST / RECEPTION CLERK订房员 RESERV A TION CLERK RESV CLERK行李员 BELL BOY / BELL MAN门童 DOORMAN接线生 OPERA TOR司机 DRIVER行政管家 EXECUTIVE HOUSEKEEPER EH副行政管家 ASSIST ANT EXECUTIVE HOUSEKEEPER AEH助理管家 ASSIST ANT HOUSEKEEPER AH楼层服务员 ROOM A TTENDANT A TT餐饮总监 DIRECTOR OF FOOD & BEVERAGE DOFB行政总厨 EXECUTIVE SOUS CHEF点心总厨 DIM SUM CHEF人力资源部经理 HUMAN & RESOURCES MANAGER HR MGR 总工程师 CHIEF ENGINEER值班工程师 DUTY ENGINEER保安部经理 SECURITY MANAGER保安主管 CHIEF SECURITY经理 MANAGER MGR主任 SUPERVISOR SUP领班 CAPT AIN CAP秘书 SECRET ARY文员 CLERK服务员 W AITER行政值班经理 EXECUTIVE ON DUTY MANAGER EOD 值班经理 DUTY MANAGER DM酒店常用术语：接待处用语：入住 CHECK - IN C / I退房 CHECK - OUT C / O预订 BOOKING 、 RESERV A TION BKG预期抵店 ARRIV AL 、 DUTE IN ARL提前抵达 EARL Y ARRIV AL预期离店 DEP ARTURE 、 DUTE OUT DEPT确认 CONFIRMA TION CONFIRM再次确认 RE – CONFIRM RE-CFRM取消 CANCELLA TION CANCELL订金 DEPOSIT价格 RA TE RTE价钱 PRICE封房 BLOCK续住 EXTENSION EXTEN客类：顾客、宾客 CLIENT 、 GUEST散客 W ALK IN W / I 、 FIT团队 GROUP GRP商务客 COMMERCIAL GUEST COMM GST 商务合同 CORPORA TE CONTRACT长住客 LONG ST A Y GUEST L / S GST贵宾 VERY IMPORT ANT PERSON VIP旅行社 TRAVEL AGENT TVL AGT自用房 HOUSE USE H/U公司 COMP ANY COM付帐(动) P A Y付帐(名) P A YMENT]信用卡 CREDIT CARD现金 CASH尽快 AS SOON AS POSSIBLE ASAP 资料 INFORMA TION INFM 电话 TELEPHONE TEL传真 F ACSIMILE F AX电传 TELEX TLX电报 CABLE CBL地址 ADDRESS ADD复印(机) COPY (MACHINE)网络 INTERNET电脑 COMPUTER打印机 PRINTER机票 FLIGHT TICKET打字 TYPING充电 CHARGE A BA TTERY充电器 CHARGER留言 MESSAGE内播电影 IN-HOUSE MOVIE对方付费电话 COLLECT CALL酒店帐 HOUSE ACCOUNT H/A国内长途 ------ IDD国际长途 ------ DDD市内电话 CITY CALL分机 EXTENSION EXTN服务台 COUNTER唤醒服务 W AKE UP CALL叫早服务 MORNING CALL请勿打扰 DO NOT DISTURB DND 天气 WEA THER出租车 T AXI面包车 VEHICLE中巴 COACH报纸 NEW S P APER信件 MAIL电视 TELEVISION TV背景音乐 BACK GROUND MUSIC小酒吧 MINI BAR冰箱 REFRIGERA TOR客房保险箱 MINI SAFE / PERSONAL SAFE吹风筒 HAIR DRYER电热水壶 ELECTRIC HEA TING KETTLE中央空调 INDIVIDUAL CONTROLLED AIR-CONDITION洗衣 LAUNDRY干洗 DRY-CLEANING熨烫 V ALET SERVICE失物招领 LOST AND FOUND早餐 BREAKF AST B’F AST 美式早餐 AMERICAN BREAKF AST ABF 欧陆式早餐 CONTINENT AL BREAKF AST CBF 东方式早餐 ORIENT AL BREAKF AST OBF 午餐 LUNCH LNH 晚餐 DINNER DNR 人民币 ------ RMB港币 ------ HKD美元 ------ USD按摩 MASSAGE蒸汽浴 STEAM BA TH邻近房 ADJOINING ROOM付款方式 ADV ANCE P A YMENT礼仪 AMENITY住房平均价格 AVERAGE ROOM RA TE A.R.R 收款的指令 BILLING INSTRUCTION取消 CANCELLA TION不收费房 COMPLIMENT ARY COMP 连通房 CONNECTING续住 EXTENSION加床 EXTRA BED预报 FORECAST客人帐单 GUEST FOLIO管家部报表 HOUSEKEEPING REPORT加入 JOIN-IN超过退房时间 LA TE CHECK-OUT记事本 LOG BOOK净价 NET RA TE坏房 OUT OF ORDER O.O.O 包价 P ACKAGE长包房 PERMANENT ROOM门市价 RACK RA TE登记 REGISTER登记卡 REGISTRA TION CARD转房 ROOM CHANGE房价 ROOM RA TE房间种类 ROOM TYPE团体住房名单 ROOM LIST同住 SHARE WITH旅行社 TRAVEL AGENT升级 UPGRADE空房 VACANT ROOM贵宾 VERY IMPORT ANT PERSON V.I.P营业利润贡献 Contribution to T rading Profit CTP总经营利润 Gross Operating Profit GOP平均每间可卖房间的收入 Revenue Per Available Room RevP AR 收入产生指数 Revenue Generation Index RGI宾客意见调查系统 Guest Satisfaction T racking System GSTS员工满意度调查 Employee Satisfaction Pulse Survey ESPS全面质量管理 T otal Quality Management TQM质量评估系统 Quality Evaluation System QES酒店经营管理系统 Property Management System PMS (标准经营程序) Standard Operating Procedures SOP重要公司协议价 (Key Negotiated Rate) KNR当地"公司协议价 (Local Negotiated Rate) LNR合作协议申请 Request for Proposal RFP散客 Fully Independent T raveler FIT综合经营计划 Integrated Business Plan IBP预订中心的预订系统 Virtual Central Reservation Office VCRO。
酒店英语词汇大全
酒店英语词汇大全酒店的英语你知道多少呢?如果在酒店问路，你知道怎么用英语来表达吗?下面是小编为您收集整理的酒店英语词汇大全，供大家参考!酒店英语词汇大全information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅men's room 男盥洗室ladies' room 女盥洗室cloak-room 存衣处basement 地下室cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室sofa, settee 长沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子stool 凳子bench 条凳tea table 茶几desk 书桌bookcase 书橱bookshelf 书架口译词汇之经贸篇澳新紧密经济关系协定ANZCERTA：Australia New Zealand Closer Economic Relations Trade Agreement摆脱亚洲金融危机的影响shake off the impact of the financial crisis帮助人才脱颖而出help excellent talents find way to distinction 备件spare parts部长级会议ministerial meeting采取积极财政政策 proactive fiscal policy出口创汇型/外向型产业 export-oriented industry垂直兼并vertical merger倒爷profiteer抵免offset东盟自由贸易区 AFTA：ASEAN Free Trade Area东南亚国家联盟ASEAN：Association of South-East Asian Nations对外项目承包foreign project contracting反倾销措施anti-dumping measures against ……防伪标志anti-fake label放松银根ease monetary policy非配额产品quota-free products非生产性投资investment in non-productive projects风险管理/评估risk management/ assessment风险基金venture capital风险准备金loan loss provision/ provisions of risk岗位培训on-the-job training港元的联系汇率制the linkage system between the US dollar and the HK dollar搞活国有大中型企业revitalize large and medium-sized state owned enterprises工程项目engineering project工业增加值industrial added value公正合理equitable and rational固定资产投资investment in the fixed assets广开就业门路increase employment opportunities; create jobs in every possible way; open up more channels of employment 规模经济scale economy/ economies of scale国合企业(即国有合作社)state-owned cooperatives国际清算international settlement国际收支平衡balance of international payments/ balance of payment国际收支不平衡disequilibrium of balance of payment国家补贴public subsidies国家鼓励项目projects listed as encouraged by the state国家科技创新体系State Scientific and Technological Innovation System国家现汇结存state foreign exchange reserves合理引导消费guide rational consumption横向兼并horizontal merger坏帐、呆帐、死帐bad account/ dead account/ uncollectible account/bad debt/ bad loan货币市场money market机构臃肿overstaffing in (government) organizations机构重叠organizational overlapping技工贸结合的科技型企业scientific and technological enterprises that integrate scientific and technological developmentwith industrial and trade development季节性调价seasonal price adjustments既成事实established/accomplished facts减免债务reduce and cancel debts建材building materials进口环节税import linkage tax经常项目current account经常性的财政收入regular revenues竟价投标competitive bidding就业前培训pre-job training控股公司holding company垃圾融资junk financing劳动密集性企业labor-intensive enterprises劳务合作labor service cooperation累计实现顺差143.4美元accumulatively realizing trade surplus 利改税substitution of tax payment for profit delivery流动人口floating population龙头产品lagship product。
酒店常用英语单词
常用英语1、酒店常用词汇1、客房部housekeepingdepartment/dept.2、客房设施roomfacilities3、标准客房（单、双人房）standardroom(single,doubleroom)4、豪华单、双人客房deluxesingle/doubleroom5、商务套房businesssuite6、豪华套房deluxesuite7、总统套房presidentialsuite8、大床king-sizebed9、两张标准床twinbeds10、门door11、门把手doorhandle12、锁lock13、防盗眼/猫眼spyhole/spyeye14、衣柜wardrobe15、衣柜滑门wardrobeslidingdoor16、衣柜灯wardrobelight17、衣架hanger18、西装架suithanger19、裙架skirthanger20、裤架trousershanger21、衣镜dressingmirror22、保险箱safebox23、小冰箱/小酒吧minibar24、酒柜cocktailcabinet25、行李架baggagerack26、写字台writingtable27、梳妆台dressingtable28、抽屉drawer29、电视机TVset(TV:television)30、遥控器remotecontrol31、咖啡桌coffeetable32、椅子chair33、安乐椅easychair34、床垫mattress35、床头板headboard36、床头柜bedsidecupboard37、挂画picture38、电话telephone39、文具用品stationery40、活页夹folder/file41、圆珠笔ballpen42、铅笔pencil43、信纸writingpaper44、信封envelope45、服务指南servicedirectory46、电话索引telephonedirectory47、电视节目指南movieguide48、宾客意见书guest’sevaluation49、深圳市导游图guidemapofShenZhen50、酒店简介hotel’sbriefintroduction51、房价表roomrates/roomtariff52、客房物品配置单/赔偿价格单roomequipmentpricelist53、饮料单roomdrinklist54、记事本memo55、台灯desk/tablelamp56、床头灯bed-sidelamp57、落地灯floorlamp58、壁灯walllamp59、挂灯/吊灯pendantlamp/hangingpendant60、吸顶灯ceilingfittinglamp61、应急灯emergencylamp62、卧具Linen63、床罩bedcover(doublepeople双人，individual单人)64、枕套pillowcase65、枕头/枕芯pillow66、床垫罩单fittedsheet67、床单flatsheet68、毛毯blanket69、鸭绒被comforter70、被子quilt71、地毯carpet72、大巾/浴巾bathtowel73、中巾/毛巾towel74、细巾/手巾handtowel75、地巾/脚巾floortowel/bathmat76、浴巾架towelrack77、毛巾架towelbar78、防滑垫skidproofmat79、浴室、卫生间bathroom,toilet80、抽式面巾纸facialtissues81、浴缸bathtub82、浴帘showercurtain83、莲蓬头showerhead84、水龙头tap85、电吹风hair-dryer86、镜子mirror87、插座/多功能插座socketmulti-functionsocket88、剃须刀shaver/razor89、牙刷toothbrush90、牙膏toothpaste91、梳子comb92、香皂soap93、枧盅/肥皂碟soapdish94、洗发液shampoo95、沐浴液bathfoam96、浴帽showercap97、漱口杯garglecup98、洗脸盆washbasin99、玻璃杯glass100、杯垫coaster101、抽水马桶toilet/watercloset102、马桶水箱watertank103、厕纸toiletpaper(arollof…一卷)104、厕纸架toiletpaperholder105、卫生袋sanitarybag106、拖鞋slippers(apairof…一双)107、亮鞋擦shoeshine108、针线包sewingkit109、烟灰缸ashtray110、窗帘curtain111、滑动窗slidingwindow112、礼品袋presentbag113、洗衣袋laundrybag114、洗衣单laundrylist115、干洗及烫衣单dry-cleaningandpressinglist 116、烫衣板ironingboard117、熨斗iron/flatiron118、送餐服务roomservice119、早餐门牌doorknobmenu120、茶叶tea121、红茶blacktea122、乌龙茶oolongtea123、茉莉花茶jasminetea124、绿茶greentea125、咖啡coffee126、咖啡伴侣coffeemate127、糖sugar128、盖杯liddedcup129、袋泡茶teabag130、冷水壶coldwaterkettle/pot131、热水壶thermosbottle132、汤匙spoon133、碟子plate134、托盘tray135、饮料drink136、可口可乐coca-cola137、喜力啤酒Heneikenbeer138、百威啤酒Budweiserbeer139、清凉茶grassjellydrink140、椰子汁coconutmilk141、矿泉水mineralwater142、粒粒橙snappyorange143、红牛redbulldrink144、“请勿打扰”牌donotdisturb145、门框doorframe146、开关switch147、空调airconditioner148、温度调节器temperatureadjuster159、空调排格airconditionervent160、烟雾感应器smokesensor161、自动洒水器sprinkler162、垃圾桶wastebasket163、紧急出口emergencyexit164、服务按钮/铃bellbutton/callbutton165、赔偿compensation166、免费freeofcharge167、早餐卷breakfastvoucher168、泡茶maketea169、铺床makeabed170、中国日报ChinaDaily171、投诉complaint172、处理投诉settleacomplaint173、无烟楼层nosmokingfloor174、微笑服务smilingservice175、身份证identitycard/IDcard176、护照passport177、留言leaveamessage178、贵重物品valuables179、楼层服务台floorstation180、楼层服务员chambermaid/floorattendant181、楼层领班roomsupervisor182、电梯elevator/lift183、胶水glue184、剪刀scissors(apairof…一把)185、变压器transformer186、拉开窗帘drawthecurtains187、拉上窗帘drawbackthecurtains188、照相机camera189、叫醒服务wake-upcall/morningcall190、健身设备fitnessfacilities191、健康秤/体重计bathroomscales192、加床extrabed193、折叠床/弹簧床Foldawaybed/springbed/rollawaybed 194、标准床Standardbed二、酒店客房术语SpecialTerms1、脏房VD--------vacantdirty2、空房VAC-------vacantroom3、实房OCC-------occupiedroom4、退房C/O------checkout5、入住C/I------checkin6、待修房OOO------outoforder7、酒店占房HU-------houseuse8、重锁DL-------doublelocked9、请勿打扰DND------donotdisturb10、贵宾VIP------veryimportantperson11、外宿OOT------outoftown12、重要贵宾VVIP-----veryveryimportantperson。
酒店英语词汇
酒店英语词汇Aavailable可用的，合用的，可得到的address地址additional附加的，另加的arrival到来，到达arrange安排（for)allow承诺，准许almost几乎，差不多always 老是，总是a good time欢乐时刻architecture建筑风格airline航空公司acrobatic杂技的according to依照…所说，按照attractive有吸引力的attractions景点attack抨击，批判amount数额against反对，违抗awfully专门，专门advise to劝……apologize道歉April四月arrange安排access进入as soon as一……就……artistic value 艺术价值at one's service为...服务attractive有吸引人的，引起爱好的ask for要求appear显现amuse娱乐afford负担的起attention注意attempt试图，妄图advertise做广告advertisement广告answer回答accept 同意advantage优势already 差不多apply申请，使用air conditioner空调ashtray烟灰缸assure宣告，确保August八月Bbadly严峻的bath浴室bath towel浴巾bathtub 浴缸bathrobe 浴衣basis基础be able to能，会be fond of喜爱book 预定，定be full up全满bellboy行李员baggage行李behind在后面，在...背后bill钞票，纸币botton按纽纽扣bottom底部，根基bottom line底线bottle瓶子bedside lamp床头灯because因为be full up全满beauty salon美容美发building 建筑breakable易碎的between在··之间bridge桥牌beside旁边belongings所有物balcony阳台bank draft银行汇票brush刷子business商业blame批判buffet自助餐birthday生日bresk down损坏，发生故障beside 在··旁broken损坏Ccompany陪伴，同伴，公司carry运送，手提catch 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应答recommend举荐SSaturday 星期六Sunday星期日shower淋浴suite（一套）房间solid全部地soap 肥皂sort种类，类别service服务，侍侯suitcase 手提箱，衣箱show 带领，指引，给看seat 座位straight 赶忙，赶忙，平直的，笔直的separately单独地straight 笔直的suggest建议，提出（意见，打算）等scene景色，景象scenic风景的sightseeing观光stamp邮票stick粘贴，张贴sticker背后有粘胶的标签suppose猜想，料想，想象slippers拖鞋sign签名，署名signature签名，署名sincerely 真诚地，诚恳地，真挚地solve解决safety box 保险柜several几个，数个switch 开关screen 屏风special rate特价sauna 桑拿swimming pool游泳池standard标准的service changes服务费settle the bill付账store 寄存similar 类似的simple简单的station 车站street街道supermarket超市self- service 自用服务stain 污点staff 职员socks袜子stomachache胃痛sweater毛衣surcharge额外费stamp邮票signature签字shaving cream剃须膏shampoo 洗发水sheet 床单shoe- shiner鞋刷september 九月Ttax extra另加税金trip 旅行，旅程take care of治理，照看traffic 交通tourist 旅行者，游玩者，观光者tourist attraction旅行胜地typical典型的，代表性的ticket票time-table 时刻表trouble苦恼，苦恼top line头一行try one's best努力，尽力telephone operator总机接线员toilet洗室towel 毛巾transfer 转接teke a message留言teahouse茶吧take a walk 散步take note of 记录take off 取下，拿掉table tennis乒乓球table lamp台灯temperature温度turn off关掉toothpick牙签tooth brush牙刷tooth paste牙膏terrible 专门的tomato西红市terribly专门turn-down service开夜床Tuesday星期二Thursday星期四Uunderstand 明白，明白得understaffed人员太少的under control处于操纵当中number号码unusual 不平常Vvacancy空，空房间valuable贵重的vegetable蔬菜WWednesday 星期三welcome欢迎wish愿，期望well-known出名的，众所周知的what's more另外wonder想明白waiter（餐厅）服务员waitress（餐厅）女服务员wake up叫醒wake-up call 叫早watch手表well-done熟透的window窗户wet湿的weather天气。
酒店词汇：酒店专业英语术语
酒店词汇：酒店专业英语术语(1) Accommodation (住宿)：提供的给予睡觉休息的场所。
(2) Adjoining Room (邻近房)：指两间房间近连在一起。
(3) Advanced Deposit (订金)：客人为了确保能有房间而提前支付给酒店一笔直按金。
(4) Advance Payment（预付金/押金）：按照酒店财务规定和相关规定，前台服务员要求客人预先支付房费和不可预测费用的付费方式，如现金担保、信用卡预授权。
(5) Amenity（致意品）：指酒店免费向住店客人提供的一些礼品，如水果、鲜花或饮品等。
(6) Arrival(到店)：指客人入住酒店的抵店，如： Arrvial Date。
(7) Average Room Rate（平均房价）：指所有住房的平均价格，它是前台的一个常用术语。
即A.R.R.。
(8) Block (预告锁房)：指为了把某间房能够保留下来，而提前把此房间在某日锁起来，使其在该时间段显示被占用，有利于控制房间的预售。
(9) Cancellation (取消)：指客人取消订房。
(10)Check-In：指客人登记入住酒店，包括机场登机手续也是同样的叫法。
(11)Check-Out：指客人结账离开酒店。
(12)Complimentary(免费)：指由总经理批准提供给某个客人的不需要收费的房间，即COMP。
(13)Confirmation (确认)：指酒店发给订房客人的一种十分详细的订房书而协议，承认客人在将来的某一天有权居住在本酒店。
另，机票中的往返票，连程票，在中转途中要求做位置的Comfirmation，否则航空公司有权取消该位置而转售他人。
(14)Connecting (连通房)：指两间房中间有一扇门连通起来的房间。
(15)Corporate Rate (公司合同价)：指与酒店有协议而提供给公司的客人的房间价格，这类价格通常为特别价，且保密。
(16)Credit Card (信用卡)：指由银行签发的一种能够作为交易的卡片，代替现金支付的凭证。
酒店专用英语词汇
酒店房态名词缩写：01.VC V acant Clean空的干净房/可卖房02.VD V acant Dirty空的脏房03.OC Occupied Clean住客干净房04.OD Occupied Dirty住客脏房05.PMU Please Make Up即扫06.DND Do Not Disturb请勿打搅07.OS Out Of Service维修房〔小〕08.OOO Out Of Order维修房〔大〕09.ECO Expectative Check Out预退房10.D/L Double lock双锁房11.S/O Sleep Out外睡房12.R/S Refuse Service拒绝效劳13.LSG Long Staying Guest长住客14.VIP V ery Important Person重要客人〔贵宾〕15.N/B No Baggage无行李16.L/B Light Baggage少行李17.C/O Check Out离店结帐18.C/I Check In入住登记19.D/U Day Use小时房20.H/U House Use自用房21.T/D T urn Down Service夜床效劳22.R/G Repeated Guest回头客23.L/F Lost and Found客人遗留物品24.MOD Manager on Duty值班经理25.SK Standard King标准单人间26.ST Standard Twin标准双人间27.DS Deluxe Suite豪华套房28.BS Business Suite商务套房29.CR Connecting Room公寓套房30.P A Public Area公共区域31.EK Executive King行政单人间32.ET Executive Twin行政双人间33.ES Executive Suite行政套房部门DEP ARTMENT DEPT职位POSITION POS行政办EXECUTIVE OFFICE EO财务部FINANCE DEP ARTMENT FIC会计部ACCOUNTING ACCT采购部PURCHASING DEP ARTMENT PD酒水仓BEVERAGE STORE食品仓FOOD STORE日用品仓GENERAL STORE市场及销售部SALES&MARKETING DEP ARTMENT S&M 前厅部FRONT OFFICE DEP ARTMENT F.O(F/O)管家部HOUSEKEEPING HSKP洗衣房LAUNDRY ROOM LR布草房LINEN ROOM游泳池SWIMMING POOL餐饮部FOOD&BEVERAGE DEP ARTMENT F&B中餐厅CHINESE REST AURANT CHN REST西餐厅WEST REST AURANT WEST REST日本餐厅JAP ANESE REST AURANT大堂吧LOBBY BAR送餐部ROOM SERVICE RMSVC宴会中心BANQUET CENTRE会议厅CONFERENCE HALL管事部STEW ARD娱乐部ENTERT AINMENT DEP ARTMENT ENT夜总会NIGHT CLUB桑拿SAUNA健身中心HEAL TH CENTRE美容美发中心BEAUTY&BARBER CENTRE保龄球室BOWLING BALL工程部ENGINEERING DEP ARTMENT ENG 保安部SECURITY DEP ARTMENT SEC 人力资源部HUMAN&RESOURCES DEP ARTMENT HR培训部TRAINING DEP ARTMENT员工饭堂ST AFF CANTEEN员工宿舍ST AFF DORMITORY医务室CLINIC ROOM图书馆LIBRARY前厅各分部：接待处RECEPTION RECP行政楼层EXECUTIVE FLOOR E/F询问处INFORMA TION INFM订房部RESERV A TION RESV总机房OPERA TOR/TELEPHONE ROOM OPT 礼宾部CONCIERGE CON商务中心BUSINESS CENTRE BC大堂副理ASSIST ANT MANAGER AM车队TRANSPORT A TION TRA账务处CASHIER、ACCOUNTING DESK大堂LOBBY楼层FLOOR/ F后勤办公室BACK OFFICE员工通道ST AFF ENTRANCE职位：总经理GENERAL MANAGER GM行政助理ASSIST ANT EXECUTIVE MANAGER AEM行政秘书EXECUTIVE SECRET ARY财务总监FINANCIAL CONTROLLER FC总会计师CHIEF ACCOUNT本钱会计师COST ACCOUNT采购部经理PURCHASING MANAGER PURCHASING MGR市场及销售总监DIRECTOR OF SALES&MARKETING DOS市场及销售副总监ASSIST ANT DIRECTOR OF SALES&MARKETING ADOS 市场及销售部经理SALES MANAGER销售员SALES SALES前厅经理FRONT OFFICE MANAGER FOM前厅副经理ASSIST ANT FRONT OFFICE MANAGER AFOM大堂副经理ASSIST ANT MANAGER AM接待员RECEPTIONIST/RECEPTION CLERK订房员RESERV A TION CLERK RESV CLERK行李员BELL BOY/BELL MAN门童DOORMAN接线生OPERA TOR司机DRIVER行政管家EXECUTIVE HOUSEKEEPER EH副行政管家ASSIST ANT EXECUTIVE HOUSEKEEPER AEH助理管家ASSIST ANT HOUSEKEEPER AH楼层效劳员ROOM A TTENDANT A TT餐饮总监DIRECTOR OF FOOD&BEVERAGE DOFB行政总厨EXECUTIVE SOUS CHEF点心总厨DIM SUM CHEF人力资源部经理HUMAN&RESOURCES MANAGER HR MGR 总工程师CHIEF ENGINEER值班工程师DUTY ENGINEER保安部经理SECURITY MANAGER保安主管CHIEF SECURITY经理MANAGER MGR主任SUPERVISOR SUP领班CAPT AIN CAP秘书SECRET ARY文员CLERK效劳员W AITER行政值班经理EXECUTIVE ON DUTY MANAGER EOD 值班经理DUTY MANAGER DM酒店常用术语：接待处用语：入住CHECK - IN C/I退房CHECK - OUT C/O预订BOOKING、RESERV A TION BKG预期抵店ARRIV AL、DUTE IN ARL提前抵达EARL Y ARRIV AL预期离店DEP ARTURE、DUTE OUT DEPT确认CONFIRMA TION CONFIRM再次确认RE–CONFIRM RE-CFRM取消CANCELLA TION CANCELL订金DEPOSIT价格RA TE RTE价钱PRICE封房BLOCK续住EXTENSION EXTEN客类：顾客、宾客CLIENT、GUEST散客W ALK IN W/I、FIT团队GROUP GRP商务客COMMERCIAL GUEST COMM GST 商务合同CORPORA TE CONTRACT长住客LONG ST A Y GUEST L/S GST贵宾VERY IMPORT ANT PERSON VIP旅行社TRAVEL AGENT TVL AGT自用房HOUSE USE H/U公司COMP ANY COM付帐(动)P A Y付帐(名)P A YMENT]信用卡CREDIT CARD现金CASH尽快AS SOON AS POSSIBLE ASAP 资料INFORMA TION INFM 电话TELEPHONE TEL传真F ACSIMILE F AX电传TELEX TLX电报CABLE CBL地址ADDRESS ADD复印(机)COPY(MACHINE)网络INTERNET电脑COMPUTER打印机PRINTER机票FLIGHT TICKET打字TYPING充电CHARGE A BA TTERY充电器CHARGER留言MESSAGE内播电影IN-HOUSE MOVIE对方付费COLLECT CALL酒店帐HOUSE ACCOUNT H/A国内长途 ------ IDD国际长途 ------ DDD市内CITY CALL分机EXTENSION EXTN效劳台COUNTER唤醒效劳W AKE UP CALL叫早效劳MORNING CALL请勿打搅DO NOT DISTURB DND 天气WEA THER出租车T AXI面包车VEHICLE中巴COACH报纸NEW S P APER信件MAIL电视TELEVISION TV背景音乐BACK GROUND MUSIC小酒吧MINI BAR冰箱REFRIGERA TOR客房保险箱MINI SAFE/PERSONAL SAFE吹风筒HAIR DRYER电热水壶ELECTRIC HEA TING KETTLE中央空调INDIVIDUAL CONTROLLED AIR-CONDITION洗衣LAUNDRY干洗DRY-CLEANING熨烫V ALET SERVICE失物招领LOST AND FOUND早餐BREAKF AST B’F AST 美式早餐AMERICAN BREAKF AST ABF 欧陆式早餐CONTINENT AL BREAKF AST CBF 东方式早餐ORIENT AL BREAKF AST OBF 午餐LUNCH LNH 晚餐DINNER DNR 人民币 ------ RMB港币 ------ HKD美元 ------ USD按摩MASSAGE蒸汽浴STEAM BA TH邻近房ADJOINING ROOM付款方式ADV ANCE P A YMENT礼仪AMENITY住房平均价格AVERAGE ROOM RA TE A.R.R 收款的指令BILLING INSTRUCTION取消CANCELLA TION不收费房COMPLIMENT ARY COMP 连通房CONNECTING续住EXTENSION加床EXTRA BED预报FORECAST客人帐单GUEST FOLIO管家部报表HOUSEKEEPING REPORT参加JOIN-IN超过退房时间LA TE CHECK-OUT记事本LOG BOOK净价NET RA TE坏房OUT OF ORDER O.O.O 包价P ACKAGE长包房PERMANENT ROOM门市价RACK RA TE登记REGISTER登记卡REGISTRA TION CARD转房ROOM CHANGE房价ROOM RA TE房间种类ROOM TYPE团体住房名单ROOM LIST同住SHARE WITH旅行社TRAVEL AGENT升级UPGRADE空房VACANT ROOM贵宾VERY IMPORT ANT PERSON V.I.P营业利润奉献Contribution to T rading Profit CTP总经营利润Gross Operating Profit GOP平均每间可卖房间的收入Revenue Per Available Room RevP AR 收入产生指数Revenue Generation Index RGI宾客意见调查系统Guest Satisfaction T racking System GSTS员工满意度调查Employee Satisfaction Pulse Survey ESPS全面质量管理T otal Quality Management TQM质量评估系统Quality Evaluation System QES酒店经营管理系统Property Management System PMS (标准经营程序)Standard Operating Procedures SOP重要公司协议价(Key Negotiated Rate)KNR当地"公司协议价(Local Negotiated Rate) LNR合作协议申请Request for Proposal RFP散客Fully Independent T raveler FIT综合经营方案Integrated Business Plan IBP预订中心的预订系统Virtual Central Reservation Office VCRO。
酒店常用英语词汇
酒店常用英语词汇文档编制序号：[KKIDT-LLE0828-LLETD298-POI08]Hotel English Words:make a reservation:预定register：登记、注册Room Reservation: 客房预订处Book : 预订 book a room/ book a ticket Confirm : 确认Counter : 柜台Double room: 双人房Single room: 单人间Triple room:三人间Standard room : 标准间Family suite: 家庭套房Deluxe suite : 豪华套房Presidential suite : 总统套房Double room with tiwn beds:有两张单人床的双人间Double bed:双人床Room change : 房价Special rate : 优惠价Service change: 服务费Discount : 折扣 a 10 percent discount/offsuites: 套房How would you like to pay credit card or cash (您想怎么付款)---Credit card: 信用卡---Cash : 现金Name tag : 标签，行李牌Luggage/baggage: 行李Suitcase : 箱子Handbag : 手提包Valuables: 贵重物品Breakable : 易碎的Full name/complete name: 全名Fill in : 填写Nationality : 国籍Departure date : 离开日期Signature : 签名Passport :护照Receipt : 收据Fine : 罚金Sundry fee : 杂费Bill : 账单Invoice : 发票Mis-check : 算账出错Overpay : 多付Currency : 货币Airmail :航空邮寄Ordinary mail/bill:普通邮寄Registered mail : 挂号信Charge to the room : 挂账Free of charge :免费的Exchange rate : 兑换率Hotel policy : 酒店的规定Express : 快件Deposit : 压金Off-season : 淡季Peak-season : 旺季Arrival list : 来客单Telephone directory : 电话号码本A long distance :长途电话A local call : 市内电话Extension : 电话分机Elevator/lift : 电梯left--leave Supermarket : 超市Suite n. 套房Discount n. 折扣Reception desk n. 前台front desk Expense n. 花费、经费、费用Charge v. 收费/nList n. 表、目录、名单 wine list 酒单, price list 价格单Rate n. ，汇率，等级Flight number n.飞行、航班号Conference n. 会议Check n. 支票Doorman n. 门卫人员Tag n. 标签Registration n. 登记、注册 register .v Reception ist n. 接待员 artist, science Bellman n. 应接员Recommend v. 推荐、介绍、建议Trunk n.行李箱（卡车）Baggage n.行李Cash n.现金、现款Credit n.信用贷款Lobby n.（剧院、旅馆等的）门廊、门厅Suitcase n.衣箱Cart n.小推车Entrance n.入口处出口 exit Attendant n.侍者、服务员，maid 女服务员Timetable n.时刻表Elevator n.电梯Duty n.责任Service n.服务Spacious a.广阔的、宽敞的space. place Souvenir n.纪念品Restaurant n.饭店、餐馆Indoor a.室内的Salon n.沙龙、美容室Bill n.帐单Mini-bar n.（宾馆客房的）小冰箱Can n.听头、罐头 a can of beer Receipt n.收到、收据、收条Apologize v.道歉、谢罪Request n.& v.请求、要求Housekeeping department 房务部Laundry n. do the laundry 洗衣服Coordinate v.协调Comfortable adj.舒适的Business repeat rate 回头客率Maid n 女服务员Chamber maid 客房女服务员Houseman n.杂务工 doorman bellman Trolley n.手推车 cartTowel n.毛巾Shower n.淋浴 take a shower洗澡When do you take a shower---Twice a day/Once a week / Coin n. 硬币Emergency n.紧急情况、突发事件Bar n.酒吧Cafeteria n.自助餐厅Coffee shop咖啡室Bartender n.酒保ID card n. 身份证Purchase n. 买、购买buyEarn v. 赚得、挣得 earn moneyMedical a. 医学的、医疗的 medical service Extinguisher n. 灭火器Alarm n. 警报、闹钟Exit n. 安全门Basement n. 地下室Shampoo n. 洗发水Soap n. 香皂Slipper n. 拖鞋Toothbrush n. 牙刷Toothpaste n. 牙膏Toothpick n. 牙签。
酒店英语词汇
酒店常用英语词汇Restaurant 餐厅饭馆餐馆B&B=bed and breakfast 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订（不是预定）Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服）Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复Porter门房Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help;Kitchen Worker厨工Cook; Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief Accountant; Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter ；Captain领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理Front Clerk; Reception Clerk总台接待员room reservation客房预定客满fully booked房间种类types of rooms双人房double room标准房standard room双床房twin room高级房superior room豪华房deluxe room商务房executive room套房suite普通套房junior room高级套房senior suite 总统套房Presidential suite朝南的房间 a room facing south公寓套房studio room连通房connecting room相邻房adjoining room没有按预定抵店no show确认信letter of confirmation服务费service charge额外费用extra charge班车shuttle bus全价full price折扣价discounted price标准价rack rate优惠价special price免费complimentary rate特大号床king-size bed大号床queen-size bed推迟postpone空房Vacancy/vacant room取消cancel/cancellation更改change预定book/reserve自动门automatic door登记入住check in结帐check out一件行李 a piece ofbaggage/luggage背包shoulder bag纸箱cardboard box手提箱briefcase汽车行李箱luggage trunk送行李send up填写fill out名牌name tag夜床服务turn –down service打扫房间make up稍稍整理tidy up洗衣项目laundry items加快服务express service核对check包间private room菜单menu套餐set menu定满了fully booked租rent计划表schedule推举recommend酒店内设施adapter 连接器brief ease 公文包out of order 坏了coupon奖券Food Mall 食品街Ancient Culture Street古文化街fire sprinkler 灭火喷淋coat hanger 大衣架pillow 枕头heating control 加热控制ice tongs 冰夹chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架swimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent 空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair （与书桌配套的）椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌DND sign请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床double bed 双人床desk书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯smoke detector 烟感器wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌PMU sign请收拾房间牌slippers拖鞋drapes 布帘ceiling屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶night table 床头柜first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器酒店前台用语：market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的postpone (动)延期cancel (动)取消travelers cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表酒店的种类：Designed hotel 设计酒店boutique hotel 精品酒店certified hotel for tourism 旅游定点旅馆family hotel 家庭旅馆B&B: 经济型酒店resort hotel 度假区酒店酒店部门：电脑部E.D.P.市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade其他：Oriental Plaza: 东方新天地Forbidden city:故宫High-speed wireless internet: 高速无线上网Owner response: 业主回复Expatriates/ expats:外籍人士/外籍员工F&B:餐饮Mansion/ service-apartment:酒店式公寓English tea:英式红茶/英式下午茶CTS:中国旅行社Prepaid cell: 预付型手机Toiletries: 洗漱用品Morning call 唤醒服务room rate 房价standard rate 标准价en-suite 套房family suite 家庭套房twin room you 带两张单人床的房间double room 带一张双人床的房间advance deposit 定金reservation 订房间registration 登记rate sheets 房价表tariff 价目表cancellation 取消预定imperial suite 皇室套房presidential suite 总统套房suite deluxe 高级套房junior suite 简单套房mini suite 小型套房honeymoon suite 蜜月套房penthouse suite 楼顶套房unmade room 未清扫房on change 待清扫房valuables 贵重品porter 行李员luggage/baggage 行李registered/checked luggage 托运行李light luggage 轻便行李baggage elevator 行李电梯baggage receipt 行李收据trolley 手推车storage room 行李仓briefcase 公文包suit bag 衣服袋travelling bag 旅行袋shoulder bag 背包trunk 大衣箱suitcase 小提箱name tag 标有姓名的标签regular flight 正常航班non-scheduled flight 非正常航班international flight 国际航班domestic flight 国内航班flight number 航班号airport 机场airline operation 航空业务alternate airfield 备用机场landing field 停机坪international terminal 国际航班候机楼domestic terminal 国内航班候机楼control tower 控制台jetway 登机道air-bridge 旅客桥visitors terrace 迎送平台concourse 中央大厅loading bridge 候机室至飞机的连接通路airline coach service 汽车服务shuttle bus 机场内来往班车1、人力资源部[/B]（Human ResourcesDepartment）总经理General Manager常务副总经理Deputy General Manager人力资源开发总监Director of Human Resources 人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector筹建处Pre-opening office人事主任Personnel Officer培训主任Training Officer办公室文员Order Taker人力资源及培训部Human Resource &Training Dept.总行政办公室Executive Office行政部Rear-Service Department董事总经理Managing Director经济师Economist驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to general Manager行政秘书Executive Secretary行政助理Administrative Assistant机要秘书Secretary 接待文员Clerk人力资源开发部Human Resources Division人事部Personnel Department培训部Training Department督导部Quality Inspection Department董事长Director总经办Executive Office总经办主任Director of Executive Office行政干事Executive Affairs人事培训部总监Human Resources Director人事助理兼后勤总务Personnel Officer 人事文员Clerk培训部主任(人事干事)Training Officer翻译兼英语教师English Translator& Teacher员工餐厅主管Staff Canteen Supervisor员工餐厅领班Staff Canteen Captain厨师Cook 厨师助理Cook Assistant员工宿舍领班Staff Dormitory Captain宿舍管理员Staff Dormitory Keeper更衣室管理员Staff Lockers Rooms Keeper车队长Chief Driver 司机Driver 医生Doctor 护士Nurse2、餐饮部(Food & Beverage Dept.)餐饮总监F&B Director 餐饮部经理F&BManager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess 服务员Waiter waitress传菜Bus Boy Bus Girl Pantry man行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker中餐厅Chinese Restaurant西餐厅Western Restaurant楼面经理Service Manager酒水部经理Beverage Manager营业部经理Sales Manager高级主管Senior Supervisor调酒师Bartender 酒吧服务员Barman咖啡厅主管Coffee Shop Supervisor高级服务员Senior Waiter &Waitress咨客Hostess 实习Trainee助理行政总厨Asst Executive chef中厨总厨Master Chef Chinese Food西厨主厨Sous Chef(Western Kitchen)西饼主厨Chief Baker点心工Pastry Cook烧味厨师Grill Chef厨工Cook Assistant管事部Steward Department总管事Chef Steward主管Steward Supervisor洗碗工Dishwasher管事清洁工Cleaner[B][B]房务部（Room Division ）房务部Room Division客房总监Director of Housekeeping前厅部Front Office Department前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager 大堂副理Assistant Manager管家部Housekeeping Department礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man礼宾主管Chief Concierge客房部主管Housekeeping Supervisor接待主管Chief Concierge接待员Receptionist宾客关系主任Guest Relation Officer车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper 行政副管家Assistant Executive Housekeeper客房高级主任Senior Supervisor商场部Shopping Arcade楼层主管Floor Supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager商场部经理Shop Manage商场营业员Shop Assistant房务总监Rooms Division Director接待处经理Reception Manager总机主管Operators Supervisor接待处主管Chief Receptionist预定部领班Reservation Captain接待处领班Receptionist Captain总机领班Operators Captain礼宾部领班Concierge Captain接待员Receptionist预定员Reservationist管家部经理Executive Housekeeper管家总管Asst. Executive Housekeeper楼层高级主管Senior Floor Supervisor 公卫主管PA Supervisor洗衣房主管Laundry Supervisor布草主管Uniforms Supervisor服务中心领班Service Center Captain公卫领班PA Captain水洗领班Laundry Captain洗衣房领班Dry Clean Captain干布草领班Uniforms Captain 服务中心文员Service Center Clerk清洁工P.A. 客房服务员Room Attendant 缝纫工Seamstress熨烫工Presser 洗涤工Washer[B][B]4、财务部（Accounting Department）财务总监Financial Controller 财务部经理ChiefAccountant计财部Finance and Accounting Division 成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理EDP Manager采购部Purchasing Department电脑部Electronic Data Processing Dept.( E.D.P )总出纳Chief Cashier成本部Cost-control Department收银主管Cashier Officer查核部经理Auditing Manager信贷主管Loan Officer会计部经理Accounting Manager应付主管Payable Officer应收主管Receivable Officer会计主管Accounting Officer成本主管Cost Control Officer仓库主管Storeroom Officer收货主管Receiver Officer查核主管Auditing Officer查核员Auditor 收货员Receiver收银员Cashier 信贷员Creditor仓管员Store man采购员Purchaser 应付员Payable Clerk 会计Accouter出纳员Teller 工资员Payroll Control 成本员Cost Control5、市场营销部市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department营销部Sales & Marketing Dept市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理Public Relations Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R. Representative 客户经理Account Manager公关部主任Public Relation Supervisor策划经理Planning Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist 销售部联络主任Sales Coordinator销售中心主任Sales Center Supervisor销售部副经理Asst. Sales Manager资深销售中心预订员Sales Center SeniorReservation Clerk文员Clerk[B][B] 工程部EngineeringDepartment(Engineer Dept.)工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer总工程师General Engineer高级工程师Senior Engineer电脑工程师Computer Engineer电脑部经理EDP Manager电脑操作员Computer Operator主管工程师Supervisor Engineer强电维修高级技工Senior Electrician锅炉高级技工Senior Boiler man强电维修技工Electrician 机修技工Machination木工油漆高级技工Carpenter &painter电梯高级技工Lift Senior Technical空调高级技工Air-conditioning Technical强电值班技工Duty Electrician电梯技工Lift Man弱电值班维修技工Duty Electrician[B]安全部（Security Dept）保安部Security Department （Security Dept）保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Guard消防主任Fire Center Officer领班Security Captain 消防员Fireman8、康乐部康乐部Recreation and Entertainment Department娱乐部Recreation Department娱乐总监Recreation Director舞台总监Stage Performance Director艺术总监Arts DirectorDJ部高级工程师DJ Senior Engineer拓展部经理Marketing Manager主管Security Supervisor高级主管Security Senior Supervisor舞台主任Stage Performance Supervisor DJ部长DJ Captain康乐主管Recreation Center Supervisor DJ部主管DJ Supervisor康乐领班(楼面部长)Captain舞厅服务Waiter/Waitress健身房服务员Gymnasium Attendant桌球服务员Billiard Attendant主持Preside 演员Actor& Actress服务员Waiter & Waitress常见缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理（住店时投诉可以找的人）FIN---FINANCE 财务部DOF---DIRECTOR OF FINANCE 财务总监DOM---DIRECTOR OFSALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅FOM---FRONT OFFICE MANAGER 前厅部经理FD---FRONT DESK 前台CONC---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HK---HOUSEKEEPING 客房部HR---HUMAN RESOURCES 人力资源部酒店英语词汇Front officeMarket price 市价Advance deposit 押金Special rate 特价Discount 折扣Identification card 身份证Cancel取消Group reservation 团队预定Available 可使用的Guarantee 保证Overbooking 超额预订Suitcase / luggage 行李Limousine / shuttle bus 豪华轿车Pay inadvance 预付Registration 登记Surname（family name）姓First name ( given name ) 名Occupation 职业National 国籍Destination 目的地Method of payment 付款方式Receipt 收据Invoice 发票Estimate 估计Operater 总计Emergency 紧急情况Secretarial service 文秘服务Exchange memo兑换水单Breakdown 明细Elevator 电梯Itinerary 日程Rest room 厕所Lounge room 休息室Valuables 贵重物品Passport 护照Food and beverageInconvenience 不便Cashier 收银Ashtray 烟灰缸Tasteless 无味的Spicy 辣的Tasty 美味的Delicious 味道好的Sweet 甜的Sour 酸的Bitter 苦的Hot 辣的Salty 咸的Spiced 加香料的Fragrant 香的Seasoned 加佐料的Flat 没味Greasy / oily 油腻的Bland / light 清淡的Cuisine 菜系Boiled 煮的Stewed 炖的Braised 焖/烧/烩的Fried 煎的Stir-fried 炒的Quick-fried 爆的Deep-fried炸的Grilled 扒的Sauteed 煸的Simmered 煨的Smoked 熏的Roast / barbecued 烤的Baked 烘的Steamed蒸的Spinach 菠菜Broccoli 西兰花Cauliflower菜花Cabbage 卷心菜Asparagus 竹笋Carrot 胡萝卜Radish 水萝卜Garlic 大蒜Lettuce 生菜Squash / pumpkin 南瓜Turnip 萝卜String beans 四季豆Celery 芹菜Beet 甜根Pepper 青椒Eggplant 茄子Scallion 葱Scrambled eggs 炒蛋Poached eggs 水波蛋Omelet 蛋卷Brand 品牌Rare 生的Well done 全熟Medium 五分熟Mineral water 矿泉水Background music背景音乐Clear soup清汤Complimentary免费的Service charge 服务费Side dishes 副菜Cold dishes 冷菜House specialty 招牌菜Chef’s recommendation 厨师的拿手菜Cocktail 鸡尾酒Doorknob menu 挂门餐牌Selected 精选的Serve the wrong dishes 上错菜Handle complaints 处理投诉HousekeepingOutside room 外景房Inside room 看不到外景Corner room 角房Front view room 阳面房rear view room 阴面房sea view room 海景房Suite 套房Presidential 总统套房Deluxe suite 豪华套房Duplex suite 复式套房Occupied 住客房Occupied clean 干净的住房Occupied dirty 未打扫的住房Vacant clean 待卖房Out of order 待修房Outof service 不卖房Blocked room 保留房Complimentary 免费房Stay over 续住房Long stay over 长住房Skipper 未结帐房Confidential room 保密房Due-out 即将离店房Check-out 走客房Latecheck-out延时离店房Hour room 钟点房Half day room 半天房Sleep out 外宿房Do not disturb 请勿打扰房Double locked 双锁房住宿篇1前台：company 陪伴，同伴single room 单人房double room 双人房intend 想要，打算party （参加共同活动的）一批，一组，一组人date 日期，日子kind 种，类bath 浴室shower 淋浴suite （一套）房间deluxe 豪华的presidential 总统的，总统职务的available 可用的，合用的，可得到的，可到达的fully 完全地，彻底地name 名字，姓，姓名，名称address 地址the phone number 电话号码be able to 能，会guarantee 保证，担保，包，管occupancy 占有，占用peak 最高的，高峰的arrival 到来，到达departure 启程，离开，出发book 预定，定hotel 旅馆offer 提出，提供discount 折扣vacancy 空，空房间solid 全部地be full up 全满include 包括，包含major 较大范围的，主要的international 国际的，世界的provide with 提供mini-bar 小冰柜sort 种类，类别price 价格，价钱dollar 美元service 服务，服侍of course 当然rate 价格，费用tax extra 另加税金look forward to 期待，希望receive 接待，接见，欢迎guest 旅客，宿客welcome to 欢迎到来bellboy 行李员，旅客服务员madam 夫人，女士，太太trip 旅行，旅程take care of管理，照看baggage 行李，carry 运送，手提suitcase 手提箱，衣箱show 带领，指引，给看lead 带领，引领，领路give sb.a hand帮...的忙allow 允许，准许wish 愿，希望pleasant 令人愉快的，舒适的enjoy 享受a good time 快乐时光pleasure 快乐，愉快，高兴not at all 不用谢，没关系mention 提及，提到registration登记，注册at one's service 为...服务behind 在后面，在...背后remember 记住，记得return 送还，还归firmly 稳固地go to bed 上床睡觉check 检查，核对list 名单，一览表fill to 填写form 表格have a look 看一看passport 护照mind 介意，反对fill out 填写prepare 准备，预备key card 出入证seat 座位file 档案identification身分的证明straight 马上，立刻separately 单独地opposite 在...的对面gift 礼品，礼物elevator [美]电梯directly 直接地straight 笔直的traffic 交通distance 直接地intersection 交叉点，十字路口suggest 建议，提出（意见，计划）等popular 受欢迎的，大众（或某种人）喜爱的tourist 旅行者，游览者，观光者famous 著名的，出名的tourist attraction 旅游胜地history 历史direction 方向，方位well-known 出名的，众所周知的scene 景色，景象attractive 有吸引人的，引起兴趣的interest 兴趣dynasty 王朝，朝代classical 古典的architecture建筑风格exquisite 精致的，精巧的artistic value 艺术价值chance 机会feast one's eyes让某人一包眼福typical 典型的，代表性的pearl 珍珠The Jade Buddha Temple 玉佛寺what's more 另外construction建造，构造，结构magnificent 壮丽的，宏伟的enjoy 欣赏，喜爱stamp 邮票stick 粘贴，张贴envelope 信封，封套sticker 背后有粘胶的标签ticket 票airline 航空公司wonder 想知道consider 考虑，细想in advance 预先economy 经济time-table 时刻表flight 班机airport 机场国外生活必备英文词汇全搜索住宿篇2rear stalls 戏院正方后座in order 妥当，就绪suppose 猜想，料想，想象matinee 日戏dress circle戏院的二楼厅cancel 取消except 除...之外performance 演出acrobatic 杂技的prefer 更喜欢exchange 兑换，（货币）交换bill 钞票，纸币currency 货币according to根据...所说，按照equivalent 相等的，相当的note 纸币sign 签名，署名exchange memo 兑换水单counter 柜台prohibit 禁止，阻止government 政府information 信息bottom line 底线endorse 在（支票等）背面签名，背书signature 签名，署名top line 头一行receipt 收据，收条amount 数额certificate 单据purchase 买，购买，购置，所购物countersign 副署，连署in duplicate（正副）一式两份policy 政策，方针understand 懂，理解awfully 非常，很describe 描绘，叙述，形容apologize 道歉trouble 麻烦，烦恼manager 经理solve 解决carelessness粗心，疏忽，粗枝大叶advise to 劝...inconvenience 不方便toilet 洗室sincerely 真诚地，诚恳地，真挚地previous 先的，前的occupant 占有人，占用者，居住者access 进入responsible 有责任的，（应）责任的necklace 项圈，项链safety box 保险柜arrange 安排in touch with 联系，接触as soon as 一...就...try one's best 努力，尽力possible 可能的regulation 规则，规章，法规noise 噪音，嘈杂声several 几个，数个misunderstand 误会，误解explain 解释，说明relax 放松calm 使平静，使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施，方法understaffed人员太少的，人员不足的accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室的客房room with good ventilation 通风良好的客房single room 单人间suite 套间telephone operator 总机接线员in touch with 联系，接触as soon as 一...就...try one's best 努力，尽力possible 可能的regulation 规则，规章，法规noise 噪音，嘈杂声several 几个，数个misunderstand 误会，误解explain 解释，说明relax 放松calm 使平静，使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施，方法understaffed人员太少的，人员不足的accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室的客房room with good ventilation 通风良好的客房single room 单人间suite 套间telephone operator 总机接线员饮食篇1餐具：coffee pot 咖啡壶coffee cup 咖啡杯paper towel 纸巾napkin 餐巾table cloth 桌布tea -pot 茶壶tea set 茶具tea tray 茶盘caddy 茶罐dish 碟plate 盘saucer 小碟子rice bowl 饭碗chopsticks 筷子soup spoon 汤匙knife 餐刀cup 杯子glass 玻璃杯mug 马克杯picnic lunch 便当fruit plate 水果盘toothpick 牙签中餐：bear's paw 熊掌breast of deer 鹿脯beche-de-mer; sea cucumber 海参sea sturgeon 海鳝salted jelly fish 海蜇皮kelp, seaweed 海带abalone 鲍鱼shark fin 鱼翅scallops 干贝lobster 龙虾bird's nest 燕窝roast suckling pig 考乳猪pig's knuckle 猪脚boiled salted duck 盐水鸭preserved meat 腊肉barbecued pork 叉烧sausage 香肠fried pork flakes 肉松BAR-B-Q 烤肉meat diet 荤菜vegetables 素菜meat broth 肉羹local dish 地方菜Cantonese cuisine 广东菜set meal 客饭curry rice 咖喱饭fried rice 炒饭plain rice 白饭crispy rice 锅巴gruel, soft rice , porridge 粥—noodles with gravy 打卤面plain noodle 阳春面casserole 砂锅chafing dish, fire pot 火锅meat bun 肉包子shao-mai 烧麦preserved bean curd 腐乳bean curd 豆腐fermented blank bean 豆豉pickled cucumbers 酱瓜preserved egg 皮蛋salted duck egg 咸鸭蛋dried turnip 萝卜干西餐与日本料理：menu 菜单French cuisine 法国菜today's special 今日特餐chef's special 主厨特餐buffet 自助餐fast food 快餐specialty 招牌菜continental cuisine 欧式西餐aperitif 饭前酒dim sum 点心French fires 炸薯条baked potato 烘马铃薯mashed potatoes 马铃薯泥omelette 简蛋卷pudding 布丁pastries 甜点pickled vegetables 泡菜kimchi 韩国泡菜crab meat 蟹肉prawn 明虾conch 海螺escargots 田螺braised beef 炖牛肉bacon 熏肉poached egg 荷包蛋sunny side up 煎一面荷包蛋over 煎两面荷包蛋fried egg 煎蛋over easy 煎半熟蛋over hard 煎全熟蛋scramble eggs 炒蛋boiled egg 煮蛋stone fire pot 石头火锅sashi 日本竹筷sake 日本米酒miso shiru 味噌汤roast meat 铁板烤肉sashimi 生鱼片butter 奶油冷饮：beverages 饮料soya-bean milk 豆浆syrup of plum 酸梅汤tomato juice 番茄汁orange juice 橘子汁coconut milk 椰子汁asparagus juice 芦荟汁grapefruit juice 葡萄柚汁vegetable juice 蔬菜汁ginger ale 姜汁sarsaparilla 沙士soft drink 汽水coco-cola (coke) 可口可乐tea leaves 茶叶black tea 红茶jasmine tea 茉莉(香片)tea bag 茶包lemon tea 柠檬茶white goup tea 冬瓜茶honey 蜂蜜chlorella 绿藻soda water 苏打水artificial color 人工色素ice water 冰水mineral water 矿泉水distilled water 蒸馏水long-life milk 保久奶condensed milk 炼乳; 炼奶cocoa 可可coffee mate 奶精coffee 咖啡iced coffee 冰咖啡white coffee 牛奶咖啡black coffee 纯咖啡ovaltine 阿华田chlorella yakult 养乐多essence of chicken 鸡精ice-cream cone 甜筒sundae 圣代; 新地ice-cream 雪糕soft ice-cream 窗淇淋vanilla ice-cream 香草冰淇淋ice candy 冰棒milk-shake 奶昔straw 吸管饮食篇2水果：pineapple 凤梨watermelon 西瓜papaya 木瓜betelnut 槟榔chestnut 栗子coconut 椰子ponkan 碰柑tangerine 橘子mandarin orange 橘sugar-cane 甘蔗muskmelon 香瓜shaddock 文旦juice peach 水蜜桃pear 梨子peach 桃子carambola 杨桃cherry 樱桃persimmon 柿子apple 苹果mango 芒果fig 无花果water caltrop 菱角almond 杏仁plum 李子honey-dew melon 哈密瓜loquat 枇杷olive 橄榄rambutan 红毛丹durian 榴梿strawberry 草莓grape 葡萄grapefruit 葡萄柚lichee 荔枝longan 龙眼wax-apple 莲雾guava 番石榴banana 香蕉熟菜与调味品：string bean 四季豆pea 豌豆green soy bean 毛豆soybean sprout 黄豆芽mung bean sprout 绿豆芽bean sprout 豆芽kale 甘蓝菜cabbage 包心菜; 大白菜broccoli 花椰菜mater convolvulus 空心菜dried lily flower 金针菜mustard leaf 芥菜celery 芹菜tarragon 蒿菜beetroot, beet 甜菜agar-agar 紫菜lettuce 生菜spinach 菠菜leek 韭菜caraway 香菜hair-like seaweed 发菜preserved szechuan pickle 榨菜salted vegetable 雪里红lettuce 莴苣asparagus 芦荟bamboo shoot 竹笋dried bamboo shoot 笋干chives 韭黄ternip 白萝卜carrot 胡萝卜water chestnut 荸荠ficus tikaua 地瓜long crooked squash 菜瓜loofah 丝瓜pumpkin 南瓜bitter gourd 苦瓜cucumber 黄瓜white gourd 冬瓜gherkin 小黄瓜yam 山芋taro 芋头beancurd sheets 百叶champignon 香菇button mushroom 草菇needle mushroom 金针菇agaricus 蘑菇dried mushroom 冬菇tomato 番茄eggplant 茄子potato, spud 马铃薯lotus root 莲藕agaric 木耳white fungus 百木耳ginger 生姜garlic 大蒜garlic bulb 蒜头green onion 葱onion 洋葱scallion, leek 青葱wheat gluten 面筋miso 味噌seasoning 调味品caviar 鱼子酱barbeque sauce 沙茶酱tomato ketchup, tomato sauce 番茄酱mustard 芥茉salt 盐sugar 糖monosodium glutamate , gourmet powder 味精vinegar 醋sweet 甜sour 酸bitter 苦lard 猪油peanut oil 花生油soy sauce 酱油green pepper 青椒paprika 红椒star anise 八角cinnamon 肉挂curry 咖喱maltose 麦芽糖糖与蜜饯：jerky 牛肉干dried beef slices 牛肉片dried pork slices 猪肉片confection 糖果glace fruit 蜜饯marmalade 果酱dried persimmon 柿饼candied melon 冬瓜糖red jujube 红枣black date 黑枣glace date 蜜枣dried longan 桂圆干raisin 葡萄干chewing gum 口香糖nougat 牛乳糖mint 薄荷糖drop 水果糖marshmallow 棉花糖caramel 牛奶糖peanut brittle 花生糖castor sugar 细砂白糖granulated sugar 砂糖sugar candy 冰糖butter biscuit 奶酥rice cake 年糕moon cake 月饼green bean cake 绿豆糕popcorn 爆米花chocolate 巧克力marrons glaces 糖炒栗子国外生活必备英文词汇全搜索饮食篇3牛排与酒：breakfast 早餐lunch 午餐brunch 早午餐supper 晚餐late snack 宵夜dinner 正餐ham and egg 火腿肠buttered toast 奶油土司French toast 法国土司muffin 松饼cheese cake 酪饼white bread 白面包brown bread 黑面包French roll 小型法式面包appetizer 开胃菜green salad 蔬菜沙拉onion soup 洋葱汤potage 法国浓汤corn soup 玉米浓汤minestrone 蔬菜面条汤ox tail soup 牛尾汤fried chicken 炸鸡roast chicken 烤鸡steak 牛排T-bone steak 丁骨牛排filet steak 菲力牛排sirloin steak 沙朗牛排club steak 小牛排well done 全熟medium 五分熟rare 三分熟beer 啤酒draft beer 生啤酒stout beer 黑啤酒canned beer 罐装啤酒red wine 红葡萄酒gin 琴酒brandy 白兰地whisky 威士忌vodka 伏特加on the rocks 酒加冰块rum 兰酒champagne 香槟其他小吃：meat 肉beef 牛肉pork 猪肉chicken 鸡肉mutton 羊肉bread 面包steamed bread 馒头rice noodles 米粉fried rice noodles 河粉steamed vermicelli roll 肠粉macaroni 通心粉bean thread 冬粉bean curd with odor 臭豆腐flour-rice noodle 面粉noodles 面条instinct noodles 速食面vegetable 蔬菜crust 面包皮sandwich 三明治toast 土司hamburger 汉堡cake 蛋糕spring roll 春卷pancake 煎饼fried dumpling 煎贴rice glue ball 元宵glue pudding 汤圆millet congee 小米粥cereal 麦片粥steamed dumpling 蒸饺ravioli 馄饨。
酒店英语词汇集锦
Reservation n. 保留、预定Suite n. 套房Discount n. 折扣Reception n. 接待，欢迎Expense n. 花费、经费、费用Charge v. 收费List n. 表、目录、名单Rate n. 价格等级Flight n.飞行、航班Conference n. 会议Check n. 支票Doorman n. 门卫人员Tag n. 标签Registration n. 登记、注册Receptionist n. 接待员Bellman n. 应接员Prefer v. 喜欢Recommend v. 推荐、介绍、建议 Tiring a. 使疲劳的Trunk n.行李箱（汽车）Baggage n.行李Cash n.现金、现款Credit n.信用贷款Lobby n.（剧院、旅馆等的）门廊、门厅 Suitcase n.衣箱Cart n.小推车Entrance n.入口处Attendant n.侍者、服务员Corridor n.走廊、通路Banquet n.宴会、盛宴Brochure n.小册子Timetable n.时刻表Elevator n.电梯Duty n.责任Service n.服务Spacious a.广阔的、宽敞的Souvenir n.纪念品Restaurant n.饭店、餐馆Indoor a.室内的Salon n.沙龙、美容室Convenience n.便利、方便Trip n.旅程Ordinary a.普通的Telex n.电传Fax n.传真电报Sightseeing n.观光pavilion n.亭子、楼阁Rockery n.石头假山Pearl n.珍珠Terrace n.平台、阳台Pond n.池塘Envelope n.信封Scenery n.风景、景色Band n.乐团Locate v.座落于、位于Jazz n.爵士音乐Scenic a.风景的Cashier n.出纳员Sign n.符号、招牌、迹象；v.签名、示意 Count v.数Bill n.帐单Mini-bar n.（宾馆客房的）小冰箱Can n.听头、罐头Miss-check v.计帐出错Equivalent a.相等的、相当的Memo n.备忘录、（商）便笺、便函File n.汇订的文件、卷宗、档案Receipt n.收到、收据、收条Apologize v.道歉、谢罪Overpay v.多付（钱款）Promise n.& v.应诺、诺言、保证 Regulation n.规则、规章、法规 Account n.帐目、帐Insist v.坚持Request n.& v.请求、要求Vacate v.使空出、腾出、搬出Housekeeping department 房务部 Product n.产品、产量Cleanliness n.清洁Laundry n.洗衣Valet n.洗烫工Coordinate v.协调Comfortable a.舒适的Business repeat rate 回头客率Opportunity n.机会Chamber n.房间Maid n.侍女、少女Chamber maid 客房女服务员Houseman n.杂务工Trolley n.手推车Nap n.（白天的）小睡、打盹Turn-down n.做晚床Overnight ad.通宵Mess n.混乱、混杂Towel n.毛巾Shower n.淋浴Electrician n.电工Maintenance n.维修Fix v.使固定、盯住，修好Sightsee v.观光、游览Refreshments n.点心、茶点Dial v.拨电话号码；n.拨号盘Sandwich n.三明治，夹心面包Biscuit n.饼干Kilo n.公斤、千克Kent n.健牌香烟Pastry n.面粉制糕点Notify n.通知Iron v.熨烫Dry-clean v干洗.Damage n.损坏Indemnity n.赔偿Mend v.修补、织补Stitch v.缝缀、缝合Coin n.硬币Panda n.熊猫Honesty n.诚实Excellent a.卓越的、优秀的、极好的Colorfast a.不褪色的Miscellaneous a.多种多样的，多方面的，混杂的Mattress n.床垫、褥垫Regulation n.规定Babysitter 照看儿童者Typewriter n.打字机Emergency n.紧急情况、突发事件Slip v.滑Bleed v.流血Pinch v.捏、拧Injury n.伤害Coast n.海岸Jet n.喷气客机Jet-lag因乘坐喷气机长途旅行而致的生理节奏的破坏 Bustle v.喧闹、活跃Dawn n.黎明Neighbor n.邻居Time difference 时差The standard time 标准时间Recover v.恢复Reputation n.名声、声望Factor n.因素、要素Rental n.租费、房租Variety n.多样化、种类Grill n.（炙烤肉等用的）烤架、炙烤的肉类食物Bar n.酒吧间Cafeteria n.自助餐厅Coffee shop咖啡室Mixture n.混合、混合物Total a.总的、全体的System n.系统、体制Bartender n.酒吧服务员Especially ad.特别、尤其、主要Extremely ad.极其、非常Atmosphere n.气氛Initial a.最初的、主动的Contact n.接触、联络Cocktail n.鸡尾酒Ingredient n.万分、配料Taste v.品尝Wine n.酒、葡萄酒Liquor n.烈酒Spirits n.（复）烈酒Soft a.柔软的、温和的Message n.留言、消息Rock n.岩石、小冰块Twist n.一捻、一卷、一片Aspirin n.阿斯匹林（解热镇痛药） Tablet n.药片Butter n.白脱、奶油Rum n.朗姆酒（一种甜酒）Gin n.杜松子酒、金酒Bitters n.苦啤酒Lemon n.柠檬Peel n.果皮Couple n.一对、一双Captain n餐厅服务员领班.Vacant a.空的、未被占用的Seat n.安排就座Whisky n.威士忌酒Martini n.马提尼鸡尾酒Harbor n.港口Celebration n.庆祝Broccoli n.花椰菜Crab n.螃蟹Sauce n.酱汁、调味汁Chef n.厨师长、厨头Delicious a.美味可口的Worth a.值得……的Cuisine n.烹饪法、菜系Light a.清淡的Heavy a.口味重Spicy a.多香料的Speciality n.特色菜Roast v.烤Suckling n乳兽.Hot a.辣的Style n.风格Cantonese a.广东的、广州的Steamed a.蒸的Garoupa n.石斑鱼Approach v.走近、趋前Bordeaux n.法国产波尔多白葡萄酒 Foil n.衬垫物；v.衬托Napkin n.餐巾Insert v.插入、嵌入Cork n.软木塞Screw n.螺旋启器Raw a.生的、未加工的Complimentary a.恭维的，（此处）优惠、免费的 Appointment n.约会Normal a.正规的、正常的Feast n.宴会Banquet n.盛宴Daily 日报China Daily中国日报Assorted a.拼合的Seafood n.海味Poultry n.家禽Shark n.鲨鱼Fin n.鳍Shark’s fin鱼翅Pigeon n.鸽子Dim sum点心Prawn n.明虾Invitation n.邀请Custom n.风俗Tie n.领带Appetizer n.（正餐前）开胃食品Tiny a.微小的Candle n.蜡烛Clap v.拍Noodle n面条.Bowl n.碗Symbolize v.象征Shrimp n.虾Applaud v.鼓掌Organizer n.组织者Consume v.消费、消耗Consumption n.消费Master n.主人Account n.帐户Delivery n.交付、交货Dollar n.元（美国、加拿大等国的货币单位）Calculate v.计算Express a.捷运的、快递的Print v.印刷、（此处）复印Sign v.签字、签名Exclude v.把……除外Contact n. &v接触、联系Lodge v.住宿Reminder n.提醒某人的事由或东西Fair n.博览会Consumer n.消费者Jewelry n.珠宝、首饰Handicraft n.工艺品（总称） Antique n.古玩Calligraphy n.书法Garment n.服装Tonic n.滋补品Keepsake n.纪念品Toy n.玩具Address n.地址Postage n.邮票费用Pack v.包扎、包装Ship v.托运Necklace n.项链Karat n.开（黄金成色单位） Jade n.玉Inlay v.镶嵌Emerald n.祖母绿Scratch v.刮Complimentary a.免费赠送的 Metal n.金属Sweater n.羊毛衫（此处）Close-fitting a.紧身的Loose-fitting a.宽松的Waist n.背心V-neck V字领Turtle neck 高领Cardigan n.羊毛开衫Faille n.花缎Suzhou brocad古香缎e n. Knitwear n.针织品T-shirt n. T恤衫Latest-designed a.最新设计的 Durable a. 经久耐用的Sports suit运动衫Porcelain n.瓷器China n.瓷器Egg-shell n.蛋壳（色）Egg-shell china 薄胎瓷器Tableware n.餐具Note n.钞票Embroidery 刺绣n.Price-tag n.标价牌Rug n.地毯Figured a.有花纹的、烂花的 Dacron n.涤纶Brocade n.织锦缎Needlework n.针线活Cloisonne n.景泰蓝Fantastic a.奇妙的Companion a.伙伴Pharmacy n.药房Foodstuff n.食品Nutritive a.有营养的Tonic a.滋补的、强身的；n.补药Cordyceps n.冬虫夏草Sweat n.汗；出汗Side-effect n.副作用Chop v.劈开Bean n.豆Broad bean蚕豆Floss n.絮状物Floss meat肉松Turnip n.萝卜Garlic n.大蒜Seal n.印章Seal-cutting刻图章Veteran n.老手、熟手Embrace v.拥抱Showcase n.陈列窗Touch v.接触Imitation n.仿制品Reproduction n.复制品Dynasty n.王朝、朝代Gallop v.（马）奔驰Stationery n.文具Ink brush毛笔Ink slab砚石Ink stick墨Tight a.紧的Photographical a.摄影术Film n.摄影胶卷Roll n.卷Kodak 柯达（美国名牌胶卷）Exposure n.底片Photographer n.摄影者Sunrise n.日出Develop v.（此处）冲洗The exchange control law外汇管理法 Official a.官方的Commercial a.商业的Teamwork n.集体协同Analysis n.分析Factor n.因素Theory n.理论Goal n.目标、目的Social a.社会的Economic a.经济的Determine v.决定Organization n.组织Train v.培训Discuss v.讨论Furnish v.装修、提供Host n.东道主，接待PR=Public Relations 公共关系Introduce v.介绍Distinguished a.尊贵的Extend v.表达Mongolian hot p蒙古火锅Bunch n.束Sale n.销售Sales promotion 促销Appointment n.约会Tariff n.收费表Commission n.佣金Agency n. 代理商Travel agency 旅行社Credit n. 赊帐Application n. 申请Credit application form 申请赊账表 Arrangement n. 安排Cancellation n. 取消Compensation n. 赔偿Addendum n. 附录Exhibition n. 展览会Multi-function n. 多功能Buffet n. 冷餐、自助餐Poster n. 招贴Guide v. 导游Coach n. 客车Shuttle n. 短程，来回运输Shuttle bus 班车Fashion n. 时装Fashion show 时装表演Diamond n. 钻石Lock v. 上锁Deposit v. 寄存、贮存Instruction n. 指示Rude a. 粗鲁的、无礼的Misunderstanding n. 误解Corked a. 软木塞气味的（酒等）Transfer n. 转送Fare n. 车费Cigarette n. 香烟、卷烟Bedcover n. 床罩Hole n. 洞、破洞Damage v. 损坏、毁坏Forgery n. 仿造的，愤怒的ID card n. 身份证Purchase n. 买、购买Earn v. 赚得、挣得Medical a. 医学的、医疗的Sensor n. 感应器Smoke sensor 烟感器Sprinkler n. 喷水设备Automatic sprinkler自动喷水系统Hydrant n. 消防龙头Hose n. 软管Fire hose 消防救火软管Extinguisher n. 灭火器Alarm n. 警报Exit n. 安全门Basement n. 地下室Mezzanine n. 夹层楼面Orientation n.（对周围环境等的）倾向性 Groom v. 修饰Uniform n. 制服，军服Beard n. 胡须、络腮胡子Body lotion n. 润肤露Shampoo n. 洗发水Hair conditioner n. 护发素Soap n. 香皂Slipper n. 拖鞋Cotton ball n. 棉花球Sewing kit n. 针线包Needle n. 针Thread n. 线Comb n. 梳子Toothbrush n. 牙刷Toothpaste n. 牙膏Toothpick n. 牙签Towel rack n. 毛巾架Towel rail n. （挂）毛巾横杆Bath gown n. 浴衣Bath mat n. 浴室防滑垫 Bath powder n. 痱子粉 Sponge n. 海绵Wardrobe n. 衣橱Shoe horn n. 鞋拔Shoe shine n. 鞋擦Shoe cloth n. 擦鞋布Hanger n. 衣架Curtain n. 窗帘Door knob n. 门把手Night light n. 夜灯Easy chair n. 安乐椅Stool n. 凳子Chair n. 椅子Desk n. 写字台/办公桌 Drawer n. 抽屉Map n. 地图Pen n. 钢笔Ball pen n. 圆珠笔Pencil n. 铅笔Fridge n. 冰箱Bottle opener n. 开瓶器 Spoon n. 勺子Ice cube n. 冰块Potato chip n. 薯片Mineral water n. 矿泉水 Nut n. 坚果。
酒店英语词汇集锦Cover
Reservation n. 保留、预定Suite n. 套房Discount n. 折扣Reception n. 接待，欢迎Expense n. 花费、经费、费用Charge v. 收费List n. 表、目录、名单Rate n. 价格等级Flight n.飞行、航班Conference n. 会议Check n. 支票Doorman n. 门卫人员Tag n. 标签Registration n. 登记、注册Receptionist n. 接待员Bellman n. 应接员Prefer v. 喜欢Recommend v. 推荐、介绍、建议 Tiring a. 使疲劳的Trunk n.行李箱（汽车）Baggage n.行李Cash n.现金、现款Credit n.信用贷款Lobby n.（剧院、旅馆等的）门廊、门厅 Suitcase n.衣箱Cart n.小推车Entrance n.入口处Attendant n.侍者、服务员Corridor n.走廊、通路Banquet n.宴会、盛宴Brochure n.小册子Timetable n.时刻表Elevator n.电梯Duty n.责任Service n.服务Spacious a.广阔的、宽敞的Souvenir n.纪念品Restaurant n.饭店、餐馆Indoor a.室内的Salon n.沙龙、美容室Convenience n.便利、方便Trip n.旅程Ordinary a.普通的Telex n.电传Fax n.传真电报Sightseeing n.观光pavilion n.亭子、楼阁Rockery n.石头假山Pearl n.珍珠Terrace n.平台、阳台Pond n.池塘Envelope n.信封Scenery n.风景、景色Band n.乐团Locate v.座落于、位于Jazz n.爵士音乐Scenic a.风景的Cashier n.出纳员Sign n.符号、招牌、迹象；v.签名、示意 Count v.数Bill n.帐单Mini-bar n.（宾馆客房的）小冰箱Can n.听头、罐头Miss-check v.计帐出错Equivalent a.相等的、相当的Memo n.备忘录、（商）便笺、便函File n.汇订的文件、卷宗、档案Receipt n.收到、收据、收条Apologize v.道歉、谢罪Overpay v.多付（钱款）Promise n.& v.应诺、诺言、保证 Regulation n.规则、规章、法规 Account n.帐目、帐Insist v.坚持Request n.& v.请求、要求Vacate v.使空出、腾出、搬出Housekeeping department 房务部 Product n.产品、产量Cleanliness n.清洁Laundry n.洗衣Valet n.洗烫工Coordinate v.协调Comfortable a.舒适的Business repeat rate 回头客率Opportunity n.机会Chamber n.房间Maid n.侍女、少女Chamber maid 客房女服务员Houseman n.杂务工Trolley n.手推车Nap n.（白天的）小睡、打盹Turn-down n.做晚床Overnight ad.通宵Mess n.混乱、混杂Towel n.毛巾Shower n.淋浴Electrician n.电工Maintenance n.维修Fix v.使固定、盯住，修好Sightsee v.观光、游览Refreshments n.点心、茶点Dial v.拨电话号码；n.拨号盘Sandwich n.三明治，夹心面包Biscuit n.饼干Kilo n.公斤、千克Kent n.健牌香烟Pastry n.面粉制糕点Notify n.通知Iron v.熨烫Dry-clean v干洗.Damage n.损坏Indemnity n.赔偿Mend v.修补、织补Stitch v.缝缀、缝合Coin n.硬币Panda n.熊猫Honesty n.诚实Excellent a.卓越的、优秀的、极好的Colorfast a.不褪色的Miscellaneous a.多种多样的，多方面的，混杂的Mattress n.床垫、褥垫Regulation n.规定Babysitter 照看儿童者Typewriter n.打字机Emergency n.紧急情况、突发事件Slip v.滑Bleed v.流血Pinch v.捏、拧Injury n.伤害Coast n.海岸Jet n.喷气客机Jet-lag因乘坐喷气机长途旅行而致的生理节奏的破坏 Bustle v.喧闹、活跃Dawn n.黎明Neighbor n.邻居Time difference 时差The standard time 标准时间Recover v.恢复Reputation n.名声、声望Factor n.因素、要素Rental n.租费、房租Variety n.多样化、种类Grill n.（炙烤肉等用的）烤架、炙烤的肉类食物Bar n.酒吧间Cafeteria n.自助餐厅Coffee shop咖啡室Mixture n.混合、混合物Total a.总的、全体的System n.系统、体制Bartender n.酒吧服务员Especially ad.特别、尤其、主要Extremely ad.极其、非常Atmosphere n.气氛Initial a.最初的、主动的Contact n.接触、联络Cocktail n.鸡尾酒Ingredient n.万分、配料Taste v.品尝Wine n.酒、葡萄酒Liquor n.烈酒Spirits n.（复）烈酒Soft a.柔软的、温和的Message n.留言、消息Rock n.岩石、小冰块Twist n.一捻、一卷、一片Aspirin n.阿斯匹林（解热镇痛药） Tablet n.药片Butter n.白脱、奶油Rum n.朗姆酒（一种甜酒）Gin n.杜松子酒、金酒Bitters n.苦啤酒Lemon n.柠檬Peel n.果皮Couple n.一对、一双Captain n餐厅服务员领班.Vacant a.空的、未被占用的Seat n.安排就座Whisky n.威士忌酒Martini n.马提尼鸡尾酒Harbor n.港口Celebration n.庆祝Broccoli n.花椰菜Crab n.螃蟹Sauce n.酱汁、调味汁Chef n.厨师长、厨头Delicious a.美味可口的Worth a.值得……的Cuisine n.烹饪法、菜系Light a.清淡的Heavy a.口味重Spicy a.多香料的Speciality n.特色菜Roast v.烤Suckling n乳兽.Hot a.辣的Style n.风格Cantonese a.广东的、广州的Steamed a.蒸的Garoupa n.石斑鱼Approach v.走近、趋前Bordeaux n.法国产波尔多白葡萄酒 Foil n.衬垫物；v.衬托Napkin n.餐巾Insert v.插入、嵌入Cork n.软木塞Screw n.螺旋启器Raw a.生的、未加工的Apology n.道歉Complimentary a.恭维的，（此处）优惠、免费的 Appointment n.约会Normal a.正规的、正常的Feast n.宴会Banquet n.盛宴Daily 日报China Daily中国日报Assorted a.拼合的Seafood n.海味Poultry n.家禽Shark n.鲨鱼Fin n.鳍Shark’s fin鱼翅Pigeon n.鸽子Dim sum点心Prawn n.明虾Invitation n.邀请Custom n.风俗Tie n.领带Appetizer n.（正餐前）开胃食品Tiny a.微小的Candle n.蜡烛Clap v.拍Noodle n面条.Bowl n.碗Symbolize v.象征Shrimp n.虾Applaud v.鼓掌Organizer n.组织者Consume v.消费、消耗Consumption n.消费Master n.主人Account n.帐户Delivery n.交付、交货Dollar n.元（美国、加拿大等国的货币单位）Calculate v.计算Express a.捷运的、快递的Print v.印刷、（此处）复印Sign v.签字、签名Exclude v.把……除外Contact n. &v接触、联系Lodge v.住宿Reminder n.提醒某人的事由或东西Fair n.博览会Consumer n.消费者Goods n.货物Jewelry n.珠宝、首饰Handicraft n.工艺品（总称） Antique n.古玩Calligraphy n.书法Garment n.服装Tonic n.滋补品Keepsake n.纪念品Toy n.玩具Address n.地址Postage n.邮票费用Pack v.包扎、包装Ship v.托运Necklace n.项链Karat n.开（黄金成色单位） Jade n.玉Inlay v.镶嵌Emerald n.祖母绿Scratch v.刮Complimentary a.免费赠送的 Metal n.金属Sweater n.羊毛衫（此处）Close-fitting a.紧身的Loose-fitting a.宽松的Waist n.背心V-neck V字领Turtle neck 高领Cardigan n.羊毛开衫Faille n.花缎Suzhou brocad古香缎e n. Knitwear n.针织品T-shirt n. T恤衫Latest-designed a.最新设计的 Durable a. 经久耐用的Sports suit运动衫Porcelain n.瓷器China n.瓷器Egg-shell n.蛋壳（色）Egg-shell china 薄胎瓷器Tableware n.餐具Note n.钞票Embroidery 刺绣n.Price-tag n.标价牌Rug n.地毯Figured a.有花纹的、烂花的Dacron n.涤纶Brocade n.织锦缎Needlework n.针线活Cloisonne n.景泰蓝Fantastic a.奇妙的Companion a.伙伴Pharmacy n.药房Foodstuff n.食品Nutritive a.有营养的Tonic a.滋补的、强身的；n.补药Cordyceps n.冬虫夏草Sweat n.汗；出汗Side-effect n.副作用Chop v.劈开Bean n.豆Broad bean蚕豆Floss n.絮状物Floss meat肉松Turnip n.萝卜Garlic n.大蒜Seal n.印章Seal-cutting刻图章Veteran n.老手、熟手Embrace v.拥抱Showcase n.陈列窗Touch v.接触Imitation n.仿制品Reproduction n.复制品Dynasty n.王朝、朝代Gallop v.（马）奔驰Stationery n.文具Ink brush毛笔Ink slab砚石Ink stick墨Tight a.紧的Photographical a.摄影术Film n.摄影胶卷Roll n.卷Kodak 柯达（美国名牌胶卷）Exposure n.底片Photographer n.摄影者Sunrise n.日出Develop v.（此处）冲洗The exchange control law外汇管理法 Official a.官方的Commercial a.商业的Teamwork n.集体协同Analysis n.分析Factor n.因素Theory n.理论Goal n.目标、目的Social a.社会的Economic a.经济的Determine v.决定Organization n.组织Train v.培训Discuss v.讨论Furnish v.装修、提供Host n.东道主，接待PR=Public Relations 公共关系Introduce v.介绍Distinguished a.尊贵的Extend v.表达Mongolian hot p蒙古火锅Bunch n.束Sale n.销售Sales promotion 促销Appointment n.约会Tariff n.收费表Commission n.佣金Agency n. 代理商Travel agency 旅行社Credit n. 赊帐Application n. 申请Credit application form 申请赊账表 Arrangement n. 安排Cancellation n. 取消Compensation n. 赔偿Addendum n. 附录Exhibition n. 展览会Multi-function n. 多功能Buffet n. 冷餐、自助餐Poster n. 招贴Guide v. 导游Coach n. 客车Shuttle n. 短程，来回运输Shuttle bus 班车Fashion n. 时装Fashion show 时装表演Diamond n. 钻石Lock v. 上锁Deposit v. 寄存、贮存Instruction n. 指示Rude a. 粗鲁的、无礼的Misunderstanding n. 误解Corked a. 软木塞气味的（酒等）Transfer n. 转送Fare n. 车费Cigarette n. 香烟、卷烟Bedcover n. 床罩Hole n. 洞、破洞Damage v. 损坏、毁坏Forgery n. 仿造的，愤怒的ID card n. 身份证Purchase n. 买、购买Earn v. 赚得、挣得Medical a. 医学的、医疗的Sensor n. 感应器Smoke sensor 烟感器Sprinkler n. 喷水设备Automatic sprinkler自动喷水系统Hydrant n. 消防龙头Hose n. 软管Fire hose 消防救火软管Extinguisher n. 灭火器Alarm n. 警报Exit n. 安全门Basement n. 地下室Mezzanine n. 夹层楼面Orientation n.（对周围环境等的）倾向性 Groom v. 修饰Uniform n. 制服，军服Beard n. 胡须、络腮胡子Body lotion n. 润肤露Shampoo n. 洗发水Hair conditioner n. 护发素Soap n. 香皂Slipper n. 拖鞋Cotton ball n. 棉花球Sewing kit n. 针线包Needle n. 针Thread n. 线Comb n. 梳子Toothbrush n. 牙刷Toothpaste n. 牙膏Toothpick n. 牙签Towel rack n. 毛巾架精心打造 Towel rail n. （挂）毛巾横杆Bath gown n. 浴衣Bath mat n. 浴室防滑垫Bath powder n. 痱子粉Sponge n. 海绵Wardrobe n. 衣橱Shoe horn n. 鞋拔Shoe shine n. 鞋擦Shoe cloth n. 擦鞋布Hanger n. 衣架Curtain n. 窗帘Door knob n. 门把手Night light n. 夜灯Easy chair n. 安乐椅Stool n. 凳子Chair n. 椅子Desk n. 写字台/办公桌Drawer n. 抽屉Map n. 地图Pen n. 钢笔Ball pen n. 圆珠笔Pencil n. 铅笔Fridge n. 冰箱Bottle opener n. 开瓶器Spoon n. 勺子Ice cube n. 冰块Potato chip n. 薯片Mineral water n. 矿泉水Nut n. 坚果未来10。
酒店专用英语词汇
酒店房态名词缩写：01.VC V acant Clean 空干净房/可卖房02.VD V acant Dirty 空脏房03.OC Occupied Clean 住客干净房04.OD Occupied Dirty 住客脏房05.PMU Please Make Up 即扫06.DND Do Not Disturb 请勿打扰07. OS Out Of Service 维修房（小）08. OOO Out Of Order 维修房（大）09.ECO Expectative Check Out 预退房10.D/L Double lock 双锁房11.S/O Sleep Out 外睡房12.R/S Refuse Service 拒绝服务13.LSG Long Staying Guest 长住客14.VIP V ery Important Person重要客人（贵宾）15.N/B No Baggage 无行李16.L/B Light Baggage 少行李17.C/O Check Out 离店结帐18.C/I Check In 入住登记19.D/U Day Use 小时房20.H/U House Use 自用房21. T/D T urn Down Service 夜床服务22.R/G Repeated Guest 回头客23.L/F Lost and Found 客人遗留物品24.MOD Manager on Duty 值班经理25.SK Standard King 标准单人间26.ST Standard Twin 标准双人间27.DS Deluxe Suite 豪华套房28.BS Business Suite 商务套房29.CR Connecting Room 公寓套房30.P A Public Area 公共区域31.EK Executive King 行政单人间32.ET Executive Twin 行政双人间33.ES Executive Suite 行政套房部门 DEP ARTMENT DEPT 职位 POSITION POS行政办 EXECUTIVE OFFICE EO财务部 FINANCE DEP ARTMENT FIC会计部 ACCOUNTING ACCT采购部 PURCHASING DEP ARTMENT PD酒水仓 BEVERAGE STORE食品仓 FOOD STORE日用品仓 GENERAL STORE市场及销售部 SALES & MARKETING DEP ARTMENT S & M 前厅部 FRONT OFFICE DEP ARTMENT F.O (F/O)管家部 HOUSEKEEPING HSKP洗衣房 LAUNDRY ROOM LR布草房 LINEN ROOM游泳池 SWIMMING POOL餐饮部 FOOD & BEVERAGE DEP ARTMENT F & B中餐厅 CHINESE REST AURANT CHN REST西餐厅 WEST REST AURANT WEST REST日本餐厅 JAP ANESE REST AURANT大堂吧 LOBBY BAR送餐部 ROOM SERVICE RMSVC宴会中心 BANQUET CENTRE会议厅 CONFERENCE HALL管事部 STEW ARD娱乐部 ENTERT AINMENT DEP ARTMENT ENT夜总会 NIGHT CLUB桑拿 SAUNA健身中心 HEAL TH CENTRE美容美发中心 BEAUTY & BARBER CENTRE保龄球室 BOWLING BALL工程部 ENGINEERING DEP ARTMENT ENG 保安部 SECURITY DEP ARTMENT SEC 人力资源部 HUMAN & RESOURCES DEP ARTMENT HR培训部 TRAINING DEP ARTMENT员工饭堂 ST AFF CANTEEN员工宿舍 ST AFF DORMITORY医务室 CLINIC ROOM图书馆 LIBRARY前厅各分部：接待处 RECEPTION RECP行政楼层 EXECUTIVE FLOOR E/F询问处 INFORMA TION INFM订房部 RESERV A TION RESV总机房 OPERA TOR / TELEPHONE ROOM OPT 礼宾部 CONCIERGE CON商务中心 BUSINESS CENTRE BC大堂副理 ASSIST ANT MANAGER AM车队 TRANSPORT A TION TRA账务处 CASHIER 、 ACCOUNTING DESK大堂 LOBBY楼层 FLOOR / F后勤办公室 BACK OFFICE员工通道 ST AFF ENTRANCE职位：总经理 GENERAL MANAGER GM行政助理 ASSIST ANT EXECUTIVE MANAGER AEM行政秘书 EXECUTIVE SECRET ARY财务总监 FINANCIAL CONTROLLER FC总会计师 CHIEF ACCOUNT成本会计师 COST ACCOUNT采购部经理 PURCHASING MANAGER PURCHASING MGR市场及销售总监 DIRECTOR OF SALES & MARKETING DOS市场及销售副总监 ASSIST ANT DIRECTOR OF SALES & MARKETING ADOS 市场及销售部经理 SALES MANAGER销售员 SALES SALES前厅经理 FRONT OFFICE MANAGER FOM前厅副经理 ASSIST ANT FRONT OFFICE MANAGER AFOM大堂副经理 ASSIST ANT MANAGER AM接待员 RECEPTIONIST / RECEPTION CLERK订房员 RESERV A TION CLERK RESV CLERK行李员 BELL BOY / BELL MAN门童 DOORMAN接线生 OPERA TOR司机 DRIVER行政管家 EXECUTIVE HOUSEKEEPER EH副行政管家 ASSIST ANT EXECUTIVE HOUSEKEEPER AEH助理管家 ASSIST ANT HOUSEKEEPER AH楼层服务员 ROOM A TTENDANT A TT餐饮总监 DIRECTOR OF FOOD & BEVERAGE DOFB行政总厨 EXECUTIVE SOUS CHEF点心总厨 DIM SUM CHEF人力资源部经理 HUMAN & RESOURCES MANAGER HR MGR 总工程师 CHIEF ENGINEER值班工程师 DUTY ENGINEER保安部经理 SECURITY MANAGER保安主管 CHIEF SECURITY经理 MANAGER MGR主任 SUPERVISOR SUP领班 CAPT AIN CAP秘书 SECRET ARY文员 CLERK服务员 W AITER行政值班经理 EXECUTIVE ON DUTY MANAGER EOD 值班经理 DUTY MANAGER DM酒店常用术语：接待处用语：入住 CHECK - IN C / I退房 CHECK - OUT C / O预订 BOOKING 、 RESERV A TION BKG预期抵店 ARRIV AL 、 DUTE IN ARL提前抵达 EARL Y ARRIV AL预期离店 DEP ARTURE 、 DUTE OUT DEPT确认 CONFIRMA TION CONFIRM再次确认 RE – CONFIRM RE-CFRM取消 CANCELLA TION CANCELL订金 DEPOSIT价格 RA TE RTE价钱 PRICE封房 BLOCK续住 EXTENSION EXTEN客类：顾客、宾客 CLIENT 、 GUEST散客 W ALK IN W / I 、 FIT团队 GROUP GRP商务客 COMMERCIAL GUEST COMM GST 商务合同 CORPORA TE CONTRACT长住客 LONG ST A Y GUEST L / S GST贵宾 VERY IMPORT ANT PERSON VIP旅行社 TRAVEL AGENT TVL AGT自用房 HOUSE USE H/U公司 COMP ANY COM付帐(动) P A Y付帐(名) P A YMENT]信用卡 CREDIT CARD现金 CASH尽快 AS SOON AS POSSIBLE ASAP 资料 INFORMA TION INFM 电话 TELEPHONE TEL传真 F ACSIMILE F AX电传 TELEX TLX电报 CABLE CBL地址 ADDRESS ADD复印(机) COPY (MACHINE)网络 INTERNET电脑 COMPUTER打印机 PRINTER机票 FLIGHT TICKET打字 TYPING充电 CHARGE A BA TTERY充电器 CHARGER留言 MESSAGE内播电影 IN-HOUSE MOVIE对方付费电话 COLLECT CALL酒店帐 HOUSE ACCOUNT H/A国内长途 ------ IDD国际长途 ------ DDD市内电话 CITY CALL分机 EXTENSION EXTN服务台 COUNTER唤醒服务 W AKE UP CALL叫早服务 MORNING CALL请勿打扰 DO NOT DISTURB DND 天气 WEA THER出租车 T AXI面包车 VEHICLE中巴 COACH报纸 NEW S P APER信件 MAIL电视 TELEVISION TV背景音乐 BACK GROUND MUSIC小酒吧 MINI BAR冰箱 REFRIGERA TOR客房保险箱 MINI SAFE / PERSONAL SAFE吹风筒 HAIR DRYER电热水壶 ELECTRIC HEA TING KETTLE中央空调 INDIVIDUAL CONTROLLED AIR-CONDITION洗衣 LAUNDRY干洗 DRY-CLEANING熨烫 V ALET SERVICE失物招领 LOST AND FOUND早餐 BREAKF AST B’F AST 美式早餐 AMERICAN BREAKF AST ABF 欧陆式早餐 CONTINENT AL BREAKF AST CBF 东方式早餐 ORIENT AL BREAKF AST OBF 午餐 LUNCH LNH 晚餐 DINNER DNR 人民币 ------ RMB港币 ------ HKD美元 ------ USD按摩 MASSAGE蒸汽浴 STEAM BA TH邻近房 ADJOINING ROOM付款方式 ADV ANCE P A YMENT礼仪 AMENITY住房平均价格 AVERAGE ROOM RA TE A.R.R 收款指令 BILLING INSTRUCTION取消 CANCELLA TION不收费房 COMPLIMENT ARY COMP 连通房 CONNECTING续住 EXTENSION加床 EXTRA BED预报 FORECAST客人帐单 GUEST FOLIO管家部报表 HOUSEKEEPING REPORT加入 JOIN-IN超过退房时间 LA TE CHECK-OUT记事本 LOG BOOK净价 NET RA TE坏房 OUT OF ORDER O.O.O 包价 P ACKAGE长包房 PERMANENT ROOM门市价 RACK RA TE登记 REGISTER登记卡 REGISTRA TION CARD转房 ROOM CHANGE房价 ROOM RA TE房间种类 ROOM TYPE团体住房名单 ROOM LIST同住 SHARE WITH旅行社 TRAVEL AGENT升级 UPGRADE空房 VACANT ROOM贵宾 VERY IMPORT ANT PERSON V.I.P营业利润贡献 Contribution to T rading Profit CTP总经营利润 Gross Operating Profit GOP平均每间可卖房间收入 Revenue Per Available Room RevP AR 收入产生指数 Revenue Generation Index RGI宾客意见调查系统 Guest Satisfaction T racking System GSTS员工满意度调查 Employee Satisfaction Pulse Survey ESPS全面质量管理 T otal Quality Management TQM质量评估系统 Quality Evaluation System QES酒店经营管理系统 Property Management System PMS (标准经营程序) Standard Operating Procedures SOP重要公司协议价 (Key Negotiated Rate) KNR当地"公司协议价 (Local Negotiated Rate) LNR合作协议申请 Request for Proposal RFP散客 Fully Independent T raveler FIT综合经营计划 Integrated Business Plan IBP预订中心预订系统 Virtual Central Reservation Office VCRO。
酒店专用英语词汇
酒店房态名词缩写：01.VC Vacant C lean空的干净房/可卖房02.VD Vacant D irty空的脏房03.OC Occupied C lean住客干净房04.OD Occupied D irty住客脏房05.PMU Please M ake U p即扫06.DND Do N ot D isturb请勿打扰07.O S Out O f S ervice维修房（小）08.O OO Out O f O rder维修房（大）09.ECO Expectative C heck O ut 预退房10.D/L Double l ock双锁房11.S/O Sleep O ut外睡房12.R/S Refuse S ervice拒绝服务13.LSG Long S taying G uest长住客14.VIP Very I mportant P erson 重要客人（贵宾）15.N/B No B aggage无行李16.L/B Light B aggage少行李17.C/O Check O ut离店结帐18.C/I Check I n入住登记19.D/U Day U se小时房20.H/U House U se自用房21.T/D Turn D own S ervice 夜床服务22.R/G Repeated G uest回头客23.L/F Lost a nd F ound客人遗留物品24.MOD Manager o n D uty值班经理25.SK Standard K ing标准单人间26.ST Standard T win标准双人间27.DS Deluxe S uite豪华套房28.BS Business S uite商务套房29.CR Connecting R oom公寓套房30.P A Public A rea公共区域31.EK Executive K ing行政单人间32.ET Executive T win行政双人间33.ES Executive S uite行政套房部门DEP ARTMENT D EPT 职位POSITION POS行政办EXECUTIVE OFFICE EO财务部FINANCE DEP ARTMENT FIC会计部ACCOUNTING ACCT采购部PURCHASING DEP ARTMENT PD酒水仓BEVERAGE STORE食品仓FOOD STORE日用品仓GENERAL STORE市场及销售部SALES& MARKETING DEP ARTMENT S&M 前厅部FRONT OFFICE DEP ARTMENT F.O(F/O)管家部HOUSEKEEPING HSKP洗衣房LAUNDRY ROOM LR布草房LINEN ROOM游泳池SWIMMING POOL餐饮部FOOD & BEVERAGE DEP ARTMENT F&B中餐厅CHINESE REST AURANT CHN REST 西餐厅WEST REST AURANT WEST REST日本餐厅JAP ANESE REST AURANT大堂吧LOBBY BAR送餐部ROOM SERVICE RMSVC宴会中心BANQUET CENTRE会议厅CONFERENCE HALL管事部STEWARD娱乐部ENTERT AINMENT DEP ARTMENT ENT夜总会NIGHT CLUB桑拿SAUNA健身中心HEAL TH CENTRE美容美发中心BEAUTY & BARBER CENTRE保龄球室BOWLING BALL工程部ENGINEERING DEP ARTMENT ENG 保安部SECURITY DEP ARTMENT SEC 人力资源部HUMAN & RESOURCES DEP ARTMENT HR培训部TRAINING DEP ARTMENT员工饭堂ST AFF CANTEEN员工宿舍ST AFF DORMITORY医务室CLINIC ROOM图书馆LIBRARY前厅各分部：接待处RECEPTION RECP行政楼层EXECUTIVE FLOOR E/F询问处INFORMA TION INFM订房部RESERV A TION RESV总机房OPERA TOR / TELEPHONE ROOM OPT 礼宾部CONCIERGE CON商务中心BUSINESS CENTRE BC 大堂副理ASSIST ANT MANAGER AM车队TRANSPORT A TION TRA账务处CASHIER、ACCOUNTING DESK大堂LOBBY楼层FLOOR/F后勤办公室BACK OFFICE员工通道ST AFF ENTRANCE职位：总经理GENERAL MANAGER GM行政助理ASSIST ANT EXECUTIVE MANAGER AEM行政秘书EXECUTIVE SECRET ARY财务总监FINANCIAL CONTROLLER FC总会计师CHIEF ACCOUNT成本会计师COST ACCOUNT采购部经理PURCHASING MANAGER PURCHASING MGR市场及销售总监DIRECTOR OF SALES & MARKETING DOS市场及销售副总监ASSIST ANT DIRECTOR OF SALES&M ARKETING ADOS 市场及销售部经理SALES MANAGER销售员SALES SALES前厅经理FRONT OFFICE MANAGER FOM前厅副经理ASSIST ANT FRONT OFFICE MANAGER AFOM大堂副经理ASSIST ANT MANAGER AM接待员RECEPTIONIST / RECEPTION CLERK订房员RESERV A TION CLERK RESV C LERK行李员BELL BOY/B ELL MAN门童DOORMAN接线生OPERA TOR司机DRIVER行政管家EXECUTIVE HOUSEKEEPER EH副行政管家ASSIST ANT EXECUTIVE HOUSEKEEPER AEH助理管家ASSIST ANT HOUSEKEEPER AH楼层服务员ROOM A TTENDANT A TT餐饮总监DIRECTOR OF FOOD&B EVERAGE DOFB行政总厨EXECUTIVE SOUS CHEF点心总厨DIM SUM CHEF人力资源部经理HUMAN & RESOURCES MANAGER HR MGR 总工程师CHIEF ENGINEER值班工程师DUTY ENGINEER保安部经理SECURITY MANAGER保安主管CHIEF SECURITY经理MANAGER MGR主任SUPERVISOR SUP领班CAPT AIN CAP秘书SECRET ARY文员CLERK服务员WAITER行政值班经理EXECUTIVE ON DUTY MANAGER EOD 值班经理DUTY MANAGER DM酒店常用术语：接待处用语：入住CHECK-I N C/I退房CHECK-O UT C/O预订BOOKING、RESERVA TION BKG预期抵店ARRIVAL、DUTE IN ARL提前抵达EARL Y ARRIVAL预期离店DEP ARTURE、DUTE OUT D EPT确认CONFIRMA TION CONFIRM再次确认RE–C ONFIRM RE-CFRM取消CANCELLA TION CANCELL订金DEPOSIT价格RA TE R TE价钱PRICE封房BLOCK续住EXTENSION E XTEN客类：顾客、宾客CLIENT、GUEST散客WALK IN W/I、FIT团队GROUP GRP商务客COMMERCIAL GUEST COMM G ST 商务合同CORPORA TE CONTRACT长住客LONG ST A Y GUEST L/S GST贵宾VERY IMPORT ANT PERSON VIP旅行社TRAVEL AGENT TVL AGT自用房HOUSE USE H/U公司COMP ANY COM付帐(动)P A Y付帐(名)P A YMENT]信用卡CREDIT CARD现金CASH尽快AS SOON AS POSSIBLE ASAP 资料INFORMA TION INFM 电话TELEPHONE TEL传真F ACSIMILE FAX电传TELEX TLX电报CABLE CBL地址ADDRESS ADD复印(机)C OPY(MACHINE)网络INTERNET电脑COMPUTER打印机PRINTER机票FLIGHT TICKET打字TYPING充电CHARGE A BA TTERY充电器CHARGER留言MESSAGE内播电影IN-HOUSE MOVIE对方付费电话COLLECT CALL酒店帐HOUSE ACCOUNT H/A国内长途------I DD国际长途------D DD市内电话CITY CALL分机EXTENSION EXTN服务台COUNTER唤醒服务WAKE UP CALL叫早服务MORNING CALL请勿打扰DO NOT DISTURB DND 天气WEA THER出租车T AXI面包车VEHICLE中巴COACH报纸NEW S P APER信件MAIL电视TELEVISION TV背景音乐BACK GROUND MUSIC小酒吧MINI BAR冰箱REFRIGERA TOR客房保险箱MINI SAFE/P ERSONAL SAFE吹风筒HAIR DRYER电热水壶ELECTRIC HEA TING KETTLE中央空调INDIVIDUAL CONTROLLED A IR-CONDITION洗衣LAUNDRY干洗DRY-CLEANING熨烫VALET SERVICE失物招领LOST AND FOUND早餐BREAKF AST B’FAST 美式早餐AMERICAN BREAKF AST ABF 欧陆式早餐CONTINENT AL BREAKF AST CBF 东方式早餐ORIENT AL BREAKF AST OBF 午餐LUNCH LNH 晚餐DINNER DNR 人民币------R MB港币------H KD美元------U SD按摩MASSAGE蒸汽浴STEAM BA TH邻近房ADJOINING R OOM付款方式A DVANCE P A YMENT礼仪AMENITY住房平均价格AVERAGE R OOM R A TE A.R.R 收款的指令BILLING I NSTRUCTION取消CANCELLA TION不收费房COMPLIMENT ARY COMP 连通房CONNECTING续住EXTENSION加床EXTRA B ED预报FORECAST客人帐单GUEST F OLIO管家部报表HOUSEKEEPING R EPORT加入JOIN-IN超过退房时间LA TE C HECK-OUT记事本LOG B OOK净价NET R A TE坏房OUT O F O RDER O.O.O 包价P ACKAGE长包房PERMANENT R OOM门市价RACK R A TE登记REGISTER登记卡REGISTRA TION C ARD转房ROOM C HANGE房价ROOM R A TE房间种类ROOM T YPE团体住房名单ROOM L IST同住SHARE W ITH旅行社TRAVEL A GENT升级UPGRADE空房VACANT R OOM贵宾VERY I MPORT ANT P ERSON V.I.P营业利润贡献Contribution t o T rading P rofit CTP总经营利润Gross O perating P rofit GOP平均每间可卖房间的收入Revenue P er A vailable R oom RevP AR 收入产生指数Revenue G eneration I ndex RGI宾客意见调查系统Guest S atisfaction T racking S ystem GSTS员工满意度调查E mployee S atisfaction P ulse S urvey ESPS全面质量管理T otal Q uality M anagement TQM质量评估系统Q uality E valuation S ystem QES酒店经营管理系统Property M anagement S ystem PMS (标准经营程序)S tandard O perating P rocedures SOP重要公司协议价(Key N egotiated R ate)KNR当地"公司协议价(Local N egotiated R ate)LNR合作协议申请Request f or P roposal RFP散客F ully I ndependent T raveler FIT综合经营计划I ntegrated B usiness P lan IBP预订中心的预订系统Virtual C entral R eservation O ffice VCRO。
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B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订（不是预定）Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服）Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复Porter门房Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager 采购部经理Food & Beverage Manager; Catering Manager 餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help;Kitchen Worker厨工Cook; Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief Accountant; Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter ；Captain领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理Front Clerk; Reception Clerk总台接待员酒店岗位：客房预定room reservation 客满fully booked房间种类types of rooms双人房double room标准房standard room双床房twin room高级房superior room豪华房deluxe room商务房executive room套房suite普通套房junior room高级套房senior suite总统套房Presidential suite 朝南的房间 a room facing south公寓套房studio room连通房connecting room 相邻房adjoining room没有按预定抵店no show确认信letter of confirmation服务费service charge额外费用extra charge班车shuttle bus全价full price折扣价discounted price 标准价rack rate优惠价special price免费complimentary rate特大号床king-size bed大号床queen-size bed推迟postpone空房Vacancy/vacant room取消cancel/cancellation 更改change预定book/reserve自动门automatic door登记入住check in结帐check out一件行李 a piece of baggage/luggage背包shoulder bag纸箱cardboard box手提箱briefcase汽车行李箱luggage trunk送行李send up填写fill out名牌name tag夜床服务turn –down service打扫房间make up稍稍整理tidy up洗衣项目laundry items加快服务express service核对check包间private room菜单menu套餐set menu定满了fully booked租rent计划表schedule推举recommend酒店内设施adapter 连接器brief ease 公文包out of order 坏了coupon奖券Food Mall 食品街Ancient Culture Street古文化街fire sprinkler 灭火喷淋coat hanger 大衣架pillow 枕头heating control 加热控制ice tongs 冰夹chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架swimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent 空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair （与书桌配套的）椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌DND sign请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床double bed 双人床desk书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯smoke detector 烟感器wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌PMU sign 请收拾房间牌slippers拖鞋drapes 布帘ceiling屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器酒店前台用语：market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的postpone (动)延期cancel (动)取消travelers cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表酒店的种类：Designed hotel 设计酒店boutique hotel 精品酒店certified hotel for tourism 旅游定点旅馆family hotel 家庭旅馆B&B: 经济型酒店resort hotel 度假区酒店酒店部门：电脑部E.D.P.市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade其他：Oriental Plaza: 东方新天地Forbidden city:故宫High-speed wireless internet: 高速无线上网Owner response: 业主回复Expatriates/ expats:外籍人士/外籍员工F&B:餐饮Mansion/ service-apartment:酒店式公寓English tea:英式红茶/英式下午茶CTS:中国旅行社Prepaid cell: 预付型手机Toiletries: 洗漱用品Morning call 唤醒服务。