商务英语函电Lesson14
《商务英语函电教程》Unit 14竞价
1) Preparation of bidding documents
General View
Bidding agent or the seller prepares a complete set of bidding documents, which include: (1)Invitation for Bids: (2)Instructions to bidders; (3)Schedule of Requirements; (4)Conditions of Contract; (5)Contract Form. Attachments, enclosed with the documents, of Bids
It is quite important that prospective bidders should have a pre-bid evaluation before they decided whether to participate in the bid or not. Once the decision is made, bidders must be careful in preparing the bid according to the requirements. Usually, a bidder needs to fill in the prequalification form, study the bidding documents, get a L/G and secure the necessary funds.
General View
The bid mainly contains the following:
① Bid Form; ② Bid Bond Bank Guarantee Form; ③ Performance Bond / Performance Security; ④ Documents Establishing Bidder’s Qualifications; ⑤ Trading Company’s or Agent’s Qualification Statement; ⑥ Manufacturer’s Qualification Statement Or Letter of Authority from Manufacturer; ⑦ Letter of Statement Concerning Qualification;
商务英语写作实务课件Unit 14
I. Format
Salutation Body: 1. a quotation or an attention-grabbing short story to catch the readers’ attention 2. a description of the product in the readers’ interest to arouse their interest 3. evidences of inspiring the readers’ desire to buy your product to stimulate their desire 4. encouragement to act immediately to induce their action of purchase Complimentary Close Signature
Section Two Samples
Sample 1
Dear Sirs, Did you know it equally costs $10,000.00 for efficiency your staff waste every year? Of course you know the damage of inefficiency operation to your company, please contract our training to save your company money. To upgrade the work efficiency of your employees, you may now contract “How to Efficiently Work”, a training seminar tailored to your employees. Further, we will conduct the seminar at your company during the time most convenient for your busy staff. “How to efficiently Work” reviews increase of staff motivation, development of a good interest in work, efficiency standards, rational plan goals, and much more. An efficient staff will meet your specific needs. Over 100 companies around the country will attest to the practicality of this training program. Submit your request at our website: www. or call this toll-free number : 0099-8899-8384. You will get a satisfactory answer!
国际商务函电(第二版)unit14 Complaints and Claims
Part III Key Sentence Patterns
1. We received the order No. 456 last week. 2. We have received our order No.0990 for digital cameras. 3. We require you refund the invoice amount and inspection fee of the goods amounting to RMB 3,000,000.00. 4. In support of our claim, we will send you a survey report issued by CIQ. 5. All the expenses will be for you account. 6. On opening the cases we noticed that we had received the wrong goods. 7. Please advise us when we can expect to receive our order.
In the international trade, complaints and claims often happens because of shortage of quantity, the delivery of wrong goods, the delivery of damaged or defective merchandise or delay of delivery and improper packing, etc. After receiving the complaints or claims, the seller will make immediate investigations and settle the problem as soon as possible. That is called the adjustment.
外贸函电unit 14
LOGO
Part One
2. Types of Agents
There are mainly two types of agents: general agents and sole or exclusive agents. A general agent may be a firm or a person who acts under instructions from his principal to sell or buy on the best terms obtainable. He charges a commission for his services under certain agreement or contract. A sole agent may be a firm or a person who acts for his foreign principal with exclusive agent rights to sell in a certain area on a commission basis certain commodities supplied by the principal under some agreement. The sole agent will not sell other goods that compete with the principal’s, and for a general agency there is no such undertaking.
LOGO
Part Three
Sample 3 A Favorable Reply to the Request for Sole Agency Dear Sirs, We have read your letter of the 15th May and are favorably impressed with the proposal you make us. After a careful review of our relations and the business achievements we have decided to entrust you with the sole agency for our “Tiantan” Brand Men’s Shirts in the territory of Turkey. We have drawn up a draft agreement, which we are sending herewith. Please go over the detailed terms and conditions and advise us whether they meet with your approval. Please be assured that we are always anxious to cooperate with you closely with a view to furthering a mutually beneficial trade. Yours faithfully,
外贸函电与单证Unit 14
Insurance
Insurance
Unit 14 Insurance
Basic sense of insurance
e. 运输工具遭自然灾害或意外事故,在避难港 卸货所引起被保险货物的全部损失或部分损失。 f. 运输工具遭自然或灾害或意外事故,需要在 中途的港口或者在避难港口停靠,因而引起的卸货、 装货、存仓以及运送货物所产生的特别费用。 g. 发生共同海损所引起的牺牲、公摊费和救助 费用。 h. 发生了保险责任范围内的危险,被保险人对 货物采取抢求、防止或少损失的各种措施,因而产 生合理施遇用。但是保险公司承担费用的限额不能 超过这批被救货物的保险金额。施救费用可以在赔 款金额以外的一个保险金额限度内承担。
Insurance
Insurance
Unit 14 Insurance
Basic sense of insurance
(3)一切险(all risks) 一切险的责任范围除包括上列 “平安险”和“水渍险”的所有责任 外,还包括货物在运输过程中,因各 种外来原因所造成保险货物的损失。 不论全损或部分损失,除对某些运输 途耗的货物,经保险公司与被保险人 双方约定在保险单上载明的免赔率外, 保险公司都给予赔偿。
Insurance
Insurance
Unit 14 Insurance
Basic terms of insurance Insurer保险人 Insured投保人 Insurance policy保险单 Subject matter insured保险标的 Insured amount保险金额 Premium保险费
Insurance
Insurance
Unit 14 Insurance
Basic sense of insurance
商务英语函电(主编王俊第二版)课文译文1-43课
参考译文第一课来自出口商的信敬启者:我们从伦敦史密斯公司获悉贵公司有意进口耐用品,现致函你方,希望能与你们建立友好的业务关系。
公司成立于1980 年,从事耐用品行业已有三十多年,我们的商品在世界市场上很受欢迎,年出口额超过四千万美元。
一些目录和小册子已于今日航邮你方,内有各种型号的详情。
如有你们感兴趣的商品,敬请告知。
第二课来自进口商的信敬启者:我们很高兴有机会在第二十一届华交会上看到你们的产品展示。
它们优良的质量和性能给我们留下了深刻的印象,因此我们打算将其引入我方市场。
作为家用电器的主要进口商,我们在全国各地都有办事处和代理。
一些大的批发商和零售商是我们的主要客户,我们彼此间已经建立了良好的业务关为便于我们讨论在此地销售你方产品的可能性,请尽快快递一些样品和价目单给我们。
第三课促销信函敬启者:我们从贵国商会获悉你们可能对我们新开发的户外藤制家具感兴趣。
现寄去一些价目单和销售手册供你详阅。
我们的藤制家具在国内市场卖得很好,相信它们在国外也会畅销。
如能依你之见,告知它们在贵地区是否也有销路,则不胜感激。
如需了解更多详情,请发邮件,我们当尽力满足你方要求。
第四课邀请函敬启者:谨在此诚邀贵公司及有关代表光临我们在第 110 届广交会上的摊位,本次交易会将于2011 23日至 27 日在中国广州举办。
我们是专营节日礼品的最大制造商之一。
我们的产品因款式新颖,做工精细而闻名,本公司也因提供优质产品和服务而享有盛誉。
我们的摊位在十号馆的 11.1G14 11.1G15,希望有幸在交易会期间和我方工厂一起与你进行深度会谈。
收到你方肯定的回复后,我们会尽快做好一切必要安排和准备。
第五课(A)一般询盘敬启者:我们从《中国对外贸易》上获悉你们生产各种时尚毛毯,在此想了解你们是否愿意按装运港船上交货的条件供货。
我们是我国最大的纺织品进口商之一,经营各种纺织品近二十年。
各种毛毯,特别是那些价廉物美的,在我处市场都很畅销。
Unit 14Complaints and Claims《外贸英语函电》PPT课件
printed shirting supplied to your order of 10 May not up to the
samplห้องสมุดไป่ตู้.
From what you say it seems possible that some mistake has been
Yours faithfully,
packing list as well as the invoice.The agent must investigate what
has happened.The goods may still be at the port of loading.But the
buyer cannot wait for the agent s report.He usually insists on
pieces of 50 yards supplied to our order No.AD-190 of May 10.We
have ourselves examined some of the printed shirting complained
about and there is little doubt that some of them are shrinkable and
you say it would seem that some of the materials escaped the
examination we normally give to all materials in our inspection
商务英语函电 Unit 14
What’s an order letter?
It’s a letter (or a printed form) sent by the buyer to the seller for supply of a certain quantity of goods.
Contents of an order letter
Description of the commodity Article number Quantity Specification Terms and conditions Unit price Payment Shipment Total value Packing Insurance
01 Examples
05 Useful expressions
Useful expressions
Thank you for your order which we acknowledge as follows. We are pleased to confirm your order for…. We assure you that your order will receive our best attention. Enclosed you will find our S/C No….in duplicate. Please countersign and return one copy for our file.
As you may not be aware of the wide range of goods we deal in, we are enclosing a copy of our catalogue and hope that our handling of your first order with us will lead to further business between us and mark the beginning of a happy working relationship. Regards,
国际商务函电Unit 14 Flexible trade
Structure for letters concerning compensation trade
1. Thank for the proposal of
compensation trade and state your decision; 2. Explain the terms of compensation trade as detailed as possible; 3. Close the letter by expressing willingness to cooperate.
Notes of Sample Letter 1
1. the glassware production line 玻璃器皿生产线 the assembly line 组装线 2. undertake v. 承诺做……; 承担 buy back 回购 3. the down payment: initial payment 分期付款的初次付 款;定金 4. by five equal annual installment 分五年每年平均付款 5. outstanding adj. 未付的 6. without bearing any interest 不计利息
3. Joint Venture 合资企业
A joint venture is a form of business organization
undertaken by two or more parties. It is China’s policy to enter into joint venture with foreign enterprises or companies in order to expand international exonomic cooperation and technological exchange.
贸易方式
Steps 7: The Model for Business Relation Establishing Letter Writing.
Dear Sirs: Salutation称呼
We appreciate your letter of May 15 enquiring about the possibility of manufacturing leather shoes according to your samples. (写信的缘由,open the letter by referring to the recipient’s inquiry)
Step 2、Writing Guide
1、贸易者双方在经历了询盘,报 价等过程后,还需做哪些事情?
2、贸易方式一共有多少种?分别 是什么?
Steps 4
Design questions which cover as many aspects of business relation establishment according to the background and 2 cases.
Steps 8:Specimen letters注释与翻译
Language points:
1: praise n.. nd commendation (pl.)
赞词;赞美的话
v. express approval of赞扬;赞颂
The teacher praised her for her courage. 老师赞扬了她的勇气。
Sample questions:
1:What is form of trade? 2:Why form of trade is important to deal
外贸英语函电 Unit 14 Shipment
• 5.Shipping Documents • In the foreign trade, a shipping document includes the bill of landing, insurance policy and commercial invoice. Other export documents such as manufacturers’ certificate, inspection certificate can also be sent together with the shipping document.
Shipment
Unit 14
Shipment
• Group C • CFR (Cost and Freight + destination port) 成本加运费(目的港)价 • CIF (Cost,Insurance and Freight +destination) 成本加保险费加运费(目的港) 价 • CPT (Carriage Paid To +destination) 运费 付至(目的地)价 • CIP (Carriage and Insurance Paid to + destination) 运费加保险费付至(目的地)
Unit 14
Shipment
As to the shipment of goods, we should pay attention to the following contents: Modes of shipment. Time of shipment. Place of shipment and place of destination. Partial shipment and transshipment. Shipping instruction sent by the buyer
国际商务英语函电lesson14课件
敬启者: 欣悉你方决定按照我们的报盘购买1000公吨铜。七 月底一次装运。合同草案正在起草,一俟准备好, 将提交你方同意。 你可能不清楚我们经营的各种商品,现随函附上一 份我们的目录,希望这个首次订单将为我们带来更 多的业务。
Exercise V
Sales Contract
LESSON 14
5
6 7 8
conform to
have the pleasure of find a good market
confirmation
2 3 4
Exercise III
LESSON 14
1
2
3 4
We confirm having sold to you 1000 pcs of suitcases at HK$325/pc for Oct. shipment. We are regretful that Art. No. AB102 is out of stock, we can’t confirm this order. We’d like to direct your attention to the fact that the quality of our goods is superior to that of Japanese makes. The contract stipulates that L/C should reach Seller 30 days before the date of shipment.
Contract No.116 Sellers: Shanghai Universal Trading Co., Ltd. Buyers: Pakistan Trading Co., Ltd. This contract is made by and between the Buyers and the Sellers, whereby the Buyers agree to buy and the Sellers agree to sell the under mentioned commodity according to the terms and conditions stipulated below: Commodity: stainless-steel Washbasins Specifications: first grade Quantity: 200 dozen Unit Price: at US$120 per dozen CIF Karachi Total Value: US$24,000 Packing: in boxes of half dozen each, 10 doz to a carton
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14
Content Words Text Exercises
Placing a duplicate order
• Dear Sarah, • We have the pleasure of confirming your duplicate
order for 1000 dozen bed sheets on the same terms and conditions as per Order No. 8643.
stipulation n. 规定,条款 • We find the stipulations in your L/C different from
NOTES
those in our contract.
• 其他条款与20135合同一样。 The other stipulations are the same as those in Contract No. 20135.
satisfaction of our clients. • =Our new mode of packing turns out to our clients’ satisfaction. • =Our new mode of packing turns out satisfactory
to our clients.
demand. • 类似表达: • • be coming near be drawing near
• Christmas Day is approaching, pls make shipment
asap.
dispatch v. & n. 发送;派遣
• 也可写作:despatch=make shipment, ship the
goods, deliver • You may rest assured that we will dispatch the goods upon receipt of your L/C. • Please book the necessary shipping space in
NOTES
advance to make sure of timely dispatch of our
NOTES
We take the pleasure of booking your order for
1000 sets of cups. We take pleasure in booking your order for 1000 sets of cups.
duplicate 重复
• duplicate order 重复订单
注意(做到);务必(做到)
dispatch 发送;派遣 have the pleasure of
高兴(做某事)
stipulation 规定;条款
conform 使一致;符合 avoid 避免 amendment 修改
duplicate order 重复订单 tracking number 单号 duly 如期地
conform v. 使一致,符合 • 作及物动词时,宾语后面接介词to:
• It is important to conform the quality of the goods
to that of the sample. • 作不及物动词时,后接介词to 或with: • Your L/C clauses do not conform to those in our S/C.
NOTES
• repeat order 续订订单 • trial order 试购订单 • initial order 首次订单 • fresh order 新订单
EMS 中国邮政速递
• 通过快递:by courier
• 其他国际著名快递公司: • • • • DHL 中外运-敦豪国际航空快件有限公司 FEDEX 美国联邦快递 UPS 美国联合包裹服务公司 TNT 荷兰天地快递
• S.S. Red Star is due to arrive here today.
• The amount due to you is US$100. due to 由于, 应归于 • The delay in shipment is due to the bad weather.
countersign v.副署, 连署, 会签 • After the Sales Contract has been signed by the
14
Content Words Text Exercises
Placing a duplicate order
• Dear Jenny, • The subject goods arrived yesterday and turned out to our entire satisfaction. As we are confident that they can find a good market here, we wish to duplicate our last order. • The relative L/C will be opened through HSBC, London Branch after receiving your confirmation. As the selling season is approaching, the goods are urgently required in our market. If possible, we’d like the goods to be dispatched in October. • We hope our order will receive your careful attention.
NOTES
duly adv. 如期地
• = in due course / in good time • We have duly received your relative L/C.
NOTES
• =We have received your relative L/C in due course. due adj. 预期的,应付的
14
Content Words Text Exercises
Placing a duplicate order
英国UK Arts曾向广东MNG 公司订购了一批床单,货 物到达后,觉得很满意, 现在想按原订单再次订购, 希望在10月份装船。
广东MNG公司确认了英国 UK Arts的重复订单,制作 好销售确认书,用快递寄 出,要求对方会签,并强 调信用证条款必须与合同 条款完全一致。
turn out 结果成为,结果是 turn out satisfactory to sb.= turn out to one’s satisfaction/the satisfaction of sb.
NOTES
• Our new mode of packing turns out to the
stock
n.存货 ; 储存
• Our stocks are running low. • 表示某商品存货,后接介词in或of,再接商品. • At the moment, we have only a limited stock in/of dried mushrooms. • 相关短语: in stock 存货,现货 • out of stock 脱销,无存货 • from stock 现货供应 • supply sth. from stock • All the items you enquired for are in stock. • We regret that the yellow ones are out of stock at present. • We can supply Men’s Shirts from stock.
have the pleasure of 高兴做......=be pleased to do sth.
• have / take the pleasure of doing sth • have / take the pleasure to do sth • have / take pleasure in doing sth • 我们很高兴向你们售出1000套茶杯。
find a good market 畅销
• 表达商品畅销的短语:
• find a good market find a ready market enjoy fast sales sell well / quickly / fast
NOTES
• • •
•
•
be popular
• 畅销品 best seller =quick seller • This product is the best seller of this year.
行以香港业务为出发点,在欧洲、亚太地区、美洲、中 东及非洲等87个国家和地区设有约8000个办事处,是全
球最大规模的银行和金融服务机构之一。
approach v. & n. 接近,靠近 • Children’s Day is approaching, our toys are in great
NOTES
HSBC
• HSBC是The Hongkong and Shanghai Banking Corporation
NOTES
Limited(香港上海汇丰银行)的缩写。 1865年3月3日正
式在香港创立。 • 1991年,汇丰银行母公司汇丰控股在英国伦敦注册成立,
其股票在伦敦和香港证券交易所上市。香港上海汇丰银
14
Content Words Text Exercises
Placing Expressions