酒店英语预定确认函
酒店英文预订函范文
酒店英文预订函范文Dear [Hotel Name],。
I am writing to inquire about the availability of accommodation at your hotel for a period of [number of nights] nights, commencing on [arrival date] and concluding on [departure date].My party will consist of [number of guests] adults and [number of children] children, and we would prefer a room type that offers [room requirements, e.g., double bed, separate beds, accessibility features, etc.]. If possible, we would also like to request a room located on a [specific floor or wing, if applicable].For our stay, we will require the following services:1. Daily breakfast for all guests.2. Airport shuttle service on [arrival date] at [time]3. [Any additional services or requests, such as room service, laundry, concierge assistance, etc.]Regarding payment, we would like to confirm if you accept [payment method, e.g., credit card, cash, etc.] and if there is a required deposit or cancellation fee. Please also advise if there are any additional charges for the services we have requested.I would appreciate it if you could provide me with a detailed quotation for our stay, including all applicable taxes and fees. If possible, please include information on any current promotions or discounts that may be available.I understand that availability and rates may be subject to change, so please feel free to contact me at your convenience to discuss any alternatives or availability issues. You can reach me via email at [your email address] or by phone at [your phone number].Thank you for considering our request. We look forwardto hearing from you soon and hope to enjoy a pleasant stay at your hotel.Sincerely,。
预订信英语作文模板
预订信英语作文模板英文回答:Booking Confirmation。
Dear [Guest Name],。
Thank you for choosing our hotel for your upcoming stay. We are pleased to confirm your reservation details as follows:Reservation Number: [Reservation Number]Hotel: [Hotel Name]Location: [Hotel Address]Arrival Date: [Arrival Date]Departure Date: [Departure Date]Room Type: [Room Type]Number of Guests: [Number of Guests]Room Rate: [Room Rate] per night。
Total Amount: [Total Amount]Additional Information:Check-in time is 3:00 PM and check-out time is 12:00 PM.Breakfast is included in your room rate and will be served in the hotel restaurant.Free Wi-Fi is available throughout the hotel.Parking is available on a first-come, first-served basis.Payment:A deposit of [Amount] has been charged to your credit card to secure your reservation. The remaining balance of [Amount] will be due upon check-in. We accept Visa, MasterCard, American Express, and Discover.Cancellation Policy:Your reservation is fully refundable if canceled [Number of Days] days prior to your arrival date. Please refer to our website for our full cancellation policy.Changes:To make any changes to your reservation, please contact us at [Phone Number] or [Email Address].Confirmation:To confirm your reservation, please click on the following link: [Confirmation Link]We hope you have a wonderful stay at our hotel. Please do not hesitate to contact us if you have any questions.Sincerely,。
酒店英语预定确认函
酒店英语预定确认函 Last updated on the afternoon of January 3, 2021酒店预定确认函英文(板式一)Confirme the reservationDear Sir or Madam,We have made following booking via my travel agency.Would you please help me double check whether it is confirmed already?1、Comfirmation ID: 确认号,如果有的话~2、Name of Client: 姓名美[klant]n. 顾客; 当事人; 诉讼委托人; [计算机] 客户端;3、Check in: 入住日期4、Check out: 退房日期用 March 1, 2011 这种格式吧~5、Room Type: 房型7、Special Comments: 可以写Honeymoon美[hnimun]n.蜜月; 蜜月期; 蜜月旅行; 短暂的和谐时期;please kindly re-confirm my booking by return email.请重新确认我的预订返回电子邮件Thanks.美[kandli]adv.亲切地; 友好地; 诚恳地,衷心地; (用作请求时的礼貌用语或把命令说成请求的反语)请; re-confirm网络再确认; 再次确认;酒店预定确认函英文(板式二)教你如何给马尔代夫酒店写英文邮件确认房间~很多童鞋对自己去了马代以后是否会被超售的情况降房型或者强制换岛而担心~这些原因主要和代理以及具体岛的酒店有关系。
代理:一定要找一个好一点的信誉高的代理,有一些代理可能只是中间商,可能没有及时给酒店汇钱,或者其他原因,导致最后换岛。
岛上的酒店:马尔代夫是个旅游国家,他们的法律是允许酒店超售,尤其是在旺季(11月-2月),通常在5% - 10%之间不等。
GNT
地址: 上海市陕西北路288号 邮编: 200041 电话: (86)-21-32184555 传真: (86)-21-62882855 Add: 288 North Shaan Xi Rd, Shanghai 200041 Tel: (86)-21-32184555 Fax: (86)-21-62882855
{RS.REGISTER} *N2,*N1 {GRES2.ANZ} {gkat->lang} {GRES2.PREIS}+15% per room per night/No Breakfast / One ABF / One or Two ABF *AN *AB POA 客人自付 Pay By Company 公司转帐- Room Only 仅房费 Pay By Company 公司转帐- All 全部 Guaranteed 已作担保 By Company By Credit Card
Booking Confirmation Letter 预订确认书 From: Reservation Dept 预订部 To: {gres2->rt7} {fld_lookup ('gaestest','g2','"100"+strzero(val (pany),8,0)','telefon')} {fld_lookup ('gaestest','g2','"100"+strzero(val (pany),8,0)','telefax')}
Tel:
(86)-2-32184555ext
Tel:
Fax: Date:
酒店预定确认书范文英语
酒店预定确认书范文英语Hotel Reservation Confirmation Letter.Dear [Guest's Name],。
We would like to express our heartfelt gratitude for choosing our hotel for your upcoming stay. We are delighted to confirm your reservation details and provide you with the necessary information to ensure a smooth and enjoyable experience.Reservation Summary:Guest Name: [Guest's Name]Arrival Date: [Arrival Date]Departure Date: [Departure Date]Room Type: [Room Type]Room Count: [Number of Rooms]Total Nights: [Total Nights of Stay]Rate Per Night: [Rate Per Night]Total Amount: [Total Amount to be Paid]Room Details:Your reservation includes the following room features:[List of Room Features]Please note that the above-mentioned features may vary slightly depending on the room availability and your specific requests.Cancellation Policy:We kindly request you to inform us of any cancellationsor changes to your reservation at least [Number of Days] prior to the arrival date. Failure to do so may result in a penalty charge equal to [Penalty Amount] or as per our cancellation policy stated on our website.Check-in and Check-out Times:Our check-in time begins at [Check-in Time] and check-out time is until [Check-out Time]. If you expect to arrive outside these times, please inform us in advance to arrange alternative check-in options.Payment Details:To secure your reservation, a deposit of [Deposit Amount] is required. The balance amount will be settled upon your arrival at the hotel. We accept various payment methods including cash, credit cards, and online payments. Please note that additional charges may apply for certain payment methods.Amenities and Services:Our hotel offers a range of amenities and services to ensure your comfort and convenience during your stay. Some of the facilities include:[List of Amenities and Services]If you have any specific requests or require assistance with arranging additional services such as transportation, meals, or tours, please do not hesitate to contact us. We will do our best to accommodate your requests.Contact Information:For any queries or assistance, you can reach us at the following contact details:Email: [Hotel's Email Address]Phone: [Hotel's Phone Number]We look forward to welcoming you to our hotel andproviding you with a memorable experience. Once again, thank you for choosing us for your stay and we look forward to your arrival.Warm regards,。
酒店英语预定确认函
酒店预定确认函英文(板式一)Confirme the reservationDear Sir or Madam,We have made following booking via my travel agency.Would you please help me double check whether it is confirmed already?1、Comfirmation ID: 确认号,如果有的话~2、Name of Client: 姓名3、Check in: 入住日期4、Check out: 退房日期用March 1, 2011 这种格式吧~5、Room Type: 房型7、Special Comments: 可以写Honeymoonplease kindly re-confirm my booking by return email.Thanks.酒店预定确认函英文(板式二)教你如何给马尔代夫酒店写英文邮件确认房间~很多童鞋对自己去了马代以后是否会被超售的情况降房型或者强制换岛而担心~这些原因主要和代理以及具体岛的酒店有关系。
代理:一定要找一个好一点的信誉高的代理,有一些代理可能只是中间商,可能没有及时给酒店汇钱,或者其他原因,导致最后换岛。
岛上的酒店:马尔代夫是个旅游国家,他们的法律是允许酒店超售,尤其是在旺季(11月-2月),通常在5% - 10%之间不等。
要强制换岛就是因为超预定了,同时为了迎合欧美等住的时间长的住客而损伤其他住的时间短的住客。
所以要选一些好一些的,信誉好,没有超预定前科的岛。
(可以去daodao网查查你要去的岛的口碑。
)酒店确认号是一个很关键的点,如果有确认号之后,基本上就OK了。
但是最后从代理那边得到确认号后,最好自己再发一封邮件到酒店确认一下。
如果酒店确认了就好了,一般就不会有强制换岛的事情发生。
如何写英文的确认信邮件:(红色部分自己填写)Dear Sir/Madam:I booked 酒店名称(例如:Maafushivaru Island Resort)for honey moon(不是蜜月省去honey moon)holidays via the agent 代理名称(例如:CHINA OCEAN INTERNATIONAL TRAVEL SERVICE CO.,LTD). Could you please help me to check the reservation?Hotel Information: Maafushivaru Island Resort(酒店名)Confirmation Number: 88888888(预订号)Room type: BEACH BUNGALOW(21JUN-24JUN),WATER VILLA(24JUN-26JUN) (房间类型+日期)No. room: 1 (房间数)Meal plan: BB/HB/FB/AI (餐饮计划)Date: Check in 21JUN,2011,Check out: 26JUN,2011 (入住和离店日期)Total PAX: 2 (人数)Client name: HONG/TAILANG MS, HUI/TAILANG MR (名字)Special Comments: Honeymoon (特殊说明,可以是蜜月,可以要求无烟房,随便你定制)I'm looking forward to your reply, Thank you very much!Yours Tailang Hui (落款名字)确认号和房间号是没有关系的,你订好酒店后可以再发邮件申请一下想要的房间号。
酒店预订确认函模板(新)
Expiry Date/有效期
Non-guaranteed reservations will be released by 18:00 hours on the day of arrival.
非担保预订,将保留至到店当日下午6点。
If youwillarrive after 18:00 hours (Beijing Time), please callusand providethecredit cardinformation toguarantee.
Confirmation No. /确认号
Status /预订状态
WR No. /会员号码
Arrival Date /到店日期
Pick up Service/接车信息
Departure Date /离店日期
Arrival Flight /抵达航班
Room Type /房间类型
Arrival Time /到店时间
Daily Rate /每晚房间价格
Drop off Service/送车信息
No.of Room(s) /房间数量
Departure Flight /起飞航班
No.of Guest(s)/客人数量
Departure Time /离店时间
Way of Payment /付款方式
Remarks /备注
Reservation Confirmation预订确认信
Date发布日期
To
至
From
酒店预订部
Company
公司名称
Telephone No.
电话号码
Telephone No.
电话号码
Fa真号码
酒店英语预定确认函
酒店英语预定确认函Company Document number:WTUT-WT88Y-W8BBGB-BWYTT-19998酒店预定确认函英文(板式一)Confirme the reservationDear Sir or Madam,We have made following booking via my travel agency.Would you please help me double check whether it is confirmed already1、Comfirmation ID: 确认号,如果有的话~2、Name of Client: 姓名3、Check in: 入住日期4、Check out: 退房日期用 March 1, 2011 这种格式吧~5、Room Type: 房型7、Special Comments: 可以写Honeymoonplease kindly re-confirm my booking by return email.Thanks.酒店预定确认函英文(板式二)教你如何给马尔代夫酒店写英文邮件确认房间~很多童鞋对自己去了马代以后是否会被超售的情况降房型或者强制换岛而担心~这些原因主要和代理以及具体岛的酒店有关系。
代理:一定要找一个好一点的信誉高的代理,有一些代理可能只是中间商,可能没有及时给酒店汇钱,或者其他原因,导致最后换岛。
岛上的酒店:马尔代夫是个旅游国家,他们的法律是允许酒店超售,尤其是在旺季(11月-2月),通常在5% - 10%之间不等。
要强制换岛就是因为超预定了,同时为了迎合欧美等住的时间长的住客而损伤其他住的时间短的住客。
所以要选一些好一些的,信誉好,没有超预定前科的岛。
(可以去daodao网查查你要去的岛的口碑。
)酒店确认号是一个很关键的点,如果有确认号之后,基本上就OK了。
但是最后从代理那边得到确认号后,最好自己再发一封邮件到酒店确认一下。
酒店英语预定确认函
酒店预定确认函英文(板式一)ConfirmethereservationDearSirorMadam, Wehavemadefollowingbookingviamytravelagency. Wouldyoupleasehelpmedoublecheckwhetheritisconfirmedalready?1、ComfirmationID:确认号,如果有的话~2、NameofClient:姓名CHINAOCEANINTERNATIONALTRAVELSERVICECO.,LTD).Couldyoupleasehelpmetoche ckthereservation?HotelInformation:MaafushivaruIslandResort(酒店名)(预订号)Roomtype:BEACHBUNGALOW(21JUN-24JUN),WATERVILLA(24JUN-26JUN)(房间类型+日期)No.room:1(房间数)Mealplan:BB/HB/FB/AI(餐饮计划)Date:Checkin21JUN,2011,Checkout:26JUN,2011(入住和离店日期)TotalPAX:2(人数)来源:网络转载Clientname:HONG/TAILANGMS,HUI/TAILANGMR(名字)SpecialComments:Honeymoon(特殊说明,可以是蜜月,可以要求无烟房,随便你定制)I'mlookingforwardtoyourreply,Thankyouverymuch!YoursTailangHui(落款名字)确认号和房间号是没有关系的,你订好酒店后可以再发邮件申请一下想要的房间号。
酒店预定确认函英文(板式三)在网上订房之后还有48小时之内收不到网站方发来的确认信,必须要与订房网来源:网络转载。
酒店预定确认书范文英语
酒店预定确认书范文英语Here's a sample of a hotel reservation confirmation in English, written in a conversational and informal tonewhile adhering to the given requirements:Alright, your hotel booking is all set! Just to confirm, you've booked a double room for two nights from the 10th to the 12th of next month. We've got you down for a non-smoking room on the 10th floor with a city view.We're really looking forward to having you as our guest. Don't forget to bring your ID and the confirmation email when you check in. It'll make the process smoother. Also, our breakfast is pretty awesome, so definitely give it atry!Oh, and by the way, the hotel is located in the heartof the city, so you'll find plenty of restaurants, shops, and attractions nearby. If you need any recommendations or help with directions, don't hesitate to ask our staff.They're always happy to assist.Lastly, we just wanted to mention that our check-in time is from 3 pm, and check-out is by 11 am. If you have any special requests or need a different check-in/out time, let us know in advance so we can accommodate you.So there you have it!。
酒店预定确认书范文英语
酒店预定确认书范文英语英文回答:Reservation Confirmation.Confirmation Number: 123456789。
Hotel: Grand Hyatt Hotel.Address: 123 Main Street, Anytown, CA 12345。
Phone: (123) 456-7890。
Guest Name: John Doe.Arrival Date: March 15, 2023。
Departure Date: March 18, 2023。
Room Type: King Room.Number of Guests: 2。
Rate: $100 per night.Total Amount: $300。
Booking Details:You have booked a King Room at the Grand Hyatt Hotel for 3 nights, from March 15, 2023 to March 18, 2023.The rate for your room is $100 per night, and thetotal amount due is $300.Your confirmation number is 123456789.Payment Details:You have already paid the full amount of $300 for your stay.Your payment was processed through [payment method].Cancellation Policy:This reservation can be cancelled without penalty up to 48 hours prior to your arrival date.If you cancel your reservation within 48 hours of your arrival date, you will be charged the full amount of your stay.Additional Information:Check-in time is 3:00 PM.Check-out time is 12:00 PM.You will be required to present a valid photo ID upon check-in.Please contact the hotel directly if you have any questions or requests.We look forward to welcoming you to the Grand Hyatt Hotel.中文回答:酒店预定确认书。
酒店英文预订函范文
酒店英文预订函范文Here is an English essay on the topic of a hotel reservation letter, with the content exceeding 1000 words as requested:Dear Sir/MadamI am writing to make a reservation at your hotel for the upcoming dates I will be visiting your city. I am planning a business trip and require accommodations for 3 nights from June 15th to June 17thMy company name is ABC Enterprises and the reservation is for one single room with a king-sized bed. I would like the room to include basic amenities such as a desk, chair, wardrobe, and en-suite bathroom. In-room wifi access is also an important requirement for me during my stay.I would appreciate if you could assign me a room on a higher floor with a good view of the city skyline if possible. As I will be attending important business meetings during my time there, a quiet and peaceful ambiance in the room is essential for me to be able to prepare and focus.With regards to the check-in and check-out times, I would need to arrive at the hotel by 3 pm on June 15th and depart by 12 pm on June 17th. Please let me know if these timings pose any issuesIn terms of payment, I will be settling the room charges through a corporate credit card. Kindly provide me with the total cost for the 3-night stay including any taxes and fees so I can get the payment authorized in advance. I would be grateful if you could send me a detailed invoice prior to my arrival.As my visit is for important business purposes, I would also appreciate if you could reserve me a table for dinner at your hotel's in-house restaurant on the evening of June 15th. Please recommend any signature dishes or specialties that I should try during my meal.Finally I wanted to inquire about the availability of a fitness center or gym within your hotel premises. As I like to maintain my daily workout routine, access to such facilities during my stay would be highly beneficial.I look forward to your confirmation of this reservation at the earliest. Please feel free to contact me if you require any additional information from my end. My contact number is 555-1234-5678 and *********************************Thank you for your assistance I am looking forward to my stay at your hotelYours sincerelyJohn Doe。
酒店预订确认函模板(新)
DepartureFlight/起飞航班
No.ofGuest(s)/客人数量
DepartureTime/离店时间
WayofPayment/付款方式
Remarks/备注
Non-smokingroom
Theaboverateisincluded15%servicecharge.
Status/预订状态
WRNo./会员号码
ArrivalDate/到店日期
PickupService/接车信息
DepartureDate/离店日期
ArrivalFlight/抵达航班
RoomTyp/每晚房间价格
DropoffService/送车信息
担保预定,如果未在抵店前一日的下午6点之前取消或预定当日未抵店,酒店将收取首晚房费。
Transportation接送服务
WyndhamFoshanShundeofferslimousineserviceforairporttransfer.Kindlynotethatyourflightdetailsandcreditcardguaranteeisrequiredwhenyourequestforthelimousineservice.Ifthereisanyamendmentorcancellation,pleaseinformus24hoursinadvancetoavoidonewaynoshowcharge.
以上价格已经包含15%服务费。
Checkintimeis14:00pm.Checkouttimeis12:00noon.
入住时间为14:00pm,退房时间为中午12点。
CreditCard/信用卡号码
ExpiryDate/有效期
酒店预订确认函
预定确认函Reservation Confirmation Letter更改Amendent取消Cancellation预订等待Waiting list新预订New至To:公司Company:传真Fax:日期Date:从From:请接受来XXXXX酒店最诚挚的问候!Please accept the sincerely greeting from XXXXGrand Hotel我们很荣幸地为您确认以下预定细节:It’s our great honor to confirm the details of your reservation:客人姓名Guest Name:抵店日期/ 航班信息Arrival/Air-line:离店日期/航班信息Departure/Air-line:客房类型Room Type:客房数量Room Number:客房价格Room Rate:每日免费早餐Free Breakfast:服务费Service Charge:机场接送服务Airport Pick-Up Service:备注Remarks:条件与状态Condition & State:* 为了确保您预定的房间, 请提供信用卡号码担保, 否则抵店当日18:00未到之预定将被取消。
* Be sure to hold your room, please provide the number of your credit card or your reservation will be canceled after 18:00.* 饭店规定最早入住时间为14:00。
* According to the regulations of the hotel, the earliest check in time is 14:00.* 饭店规定最晚离店时间为中午12:00,如需推迟至当日14:00至18:00退房,将加收半天房费;.如退房时间迟于当日18:00,饭店将加收全天房费。
预定确认信模板
预定确认信模板[Your Name][Your Address][City, State, Zip Code][Email Address][Phone Number][Date][Recipient Name][Recipient's Position][Company/Organization Name][Company/Organization Address][City, State, Zip Code]Subject: Booking Confirmation for [Event/Reservation Details]Dear [Recipient's Name],I am writing this email to formally confirm our booking for the upcoming [event/reservation] scheduled to take place at [venue/location] on [date(s)].I would like to express our sincere gratitude for choosing our services. We are delighted to have the opportunity to host your [event/accommodation]and ensure a truly enjoyable and memorable experience for you and your guests.Below are the specific details of the booking:1. Event/Reservation Details:- [Event/Reservation Name]:- [Event/Reservation Date and Time]:- [Event/Reservation Duration]:- [Number of Guests (if applicable)]:- [Special Requests (if any)]:2. Venue/Room Details:- [Venue/Room Name]:- [Address]:- [Capacity]:- [Facilities and Amenities]:3. Payment Information:- Total Cost: [Amount in currency]- Payment Method: [Payment method details]- Payment Deadline: [Date]Please review the provided information and notify us immediately if any changes or modifications are required. Our team is committed to ensuring allyour needs and preferences are met, and we will make every effort to accommodate any specific requests or adjustments.Please note that the booking is considered confirmed once we have received the required payment. A formal receipt and any additional documentation will be provided to you upon receipt of payment.Should you require any further assistance or have any questions, please do not hesitate to contact me at [your email address] or [your phone number]. We are more than happy to assist you in any way we can.We sincerely appreciate your trust and confidence in our services and look forward to welcoming you for the [event/accommodation]. We are confident that your experience with us will be exceptional and memorable.Thank you once again for choosing us. We eagerly anticipate your arrival and remain at your service.Warm regards,[Your Name][Your Position][Company/Organization Name]。
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酒店预定确认函英文(板式一)
Confirme the reservation
Dear Sir or Madam,
We have made following booking via my travel agency.
Would you please help me double check whether it is confirmed already
1、Comfirmation ID: 确认号,如果有的话~
2、Name of Client: 姓名
3、Check in: 入住日期
4、Check out: 退房日期用March 1, 2011 这种格式吧~
5、Room Type: 房型
7、Special Comments: 可以写Honeymoon
please kindly re-confirm my booking by return email.
Thanks.
酒店预定确认函英文(板式二)
教你如何给马尔代夫酒店写英文邮件确认房间~
很多童鞋对自己去了马代以后是否会被超售的情况降房型或者强制换岛而担心~
这些原因主要和代理以及具体岛的酒店有关系。
代理:一定要找一个好一点的信誉高的代理,有一些代理可能只是中间商,可能没有及时给酒店汇钱,或者其他原因,导致最后换岛。
岛上的酒店:马尔代夫是个旅游国家,他们的法律是允许酒店超售,尤其是在旺季(11月-2月),通常在5% - 10%之间不等。
要强制换岛就是因为超预定了,同时为了迎合欧美等住的时间长的住客而损伤其他住的时间短的住客。
所以要选一些好一些的,信誉好,没有超预定前科的岛。
(可以去daodao网查查你要去的岛的口碑。
)
酒店确认号是一个很关键的点,如果有确认号之后,基本上就OK了。
但是最后从代理那边得到确认号后,最好自己再发一封邮件到酒店确认一下。
如果酒店确认了就好了,一般就不会有强制换岛的事情发生。
如何写英文的确认信邮件:(红色部分自己填写)
Dear Sir/Madam:
I booked 酒店名称(例如:Maafushivaru Island Resort)for honey moon(不是蜜月省去honey moon)holidays via the agent 代理名称(例如:CHINA OCEAN INTERNATIONAL TRAVEL SERVICE CO.,LTD). Could you please help me to check the reservation
Hotel Information: Maafushivaru Island Resort(酒店名)
Room type: BEACH BUNGALOW(21JUN-24JUN),WATER VILLA(24JUN-26JUN) (房间类型+日期)
No. room: 1 (房间数)
Meal plan: BB/HB/FB/AI (餐饮计划)
Date: Check in 21JUN,2011,Check out: 26JUN,2011 (入住和离店日期)
Total PAX: 2 (人数)
Client name: HONG/TAILANG MS, HUI/TAILANG MR (名字)
Special Comments: Honeymoon (特殊说明,可以是蜜月,可以要求无烟房,随便你定制)
I'm looking forward to your reply, Thank you very much!
Yours Tailang Hui (落款名字)
确认号和房间号是没有关系的,你订好酒店后可以再发邮件申请一下想要的房间号。
酒店预定确认函英文(板式三)
在网上订房之后还有48小时之内收不到网站方发来的确认信,必须要与订房网站/酒店联系。
最起码邮件联系。
与酒店联系的邮件范本如下:
Dear All,
I just booked the room and paid the money via credit card in your website. But i did not get the confirmation email and the items can not be found iin my booking page. Could you help me to check it and let me know the booking and payment status My booking NO is "你的订单号“. Thanks in advance.
BR,
Your name。