酒店餐饮介绍-英文
酒店服务英文入门图文
பைடு நூலகம்
酒店服务英文入门图文
xx年xx月xx日
CATALOGUE
目录
酒店服务概述酒店前台服务酒店餐饮服务酒店客房服务酒店安全服务
酒店服务概述
01
酒店服务是指酒店员工以设备设施为基础，通过与客人互动交流，为客人提供一系列细致入微的劳务活动。
The definition of hotel service refers to the comprehensive劳务service provided to guests based on the equipment and facilities of the hotel staff through interactive communication with the guests.
包括火灾报警系统、喷淋系统、消防栓等。
消防设施
安全监控
紧急出口
应急照明
酒店内部及周界应安装安防监控系统，对客流、车辆等进行实时监控。
酒店应设立明显的紧急出口，方便住客在紧急情况下的疏散。
酒店应配备应急照明设备，确保在断电或其他紧急情况下仍能正常运作。
酒店突发事件处理
紧急疏散
酒店应制定详细的紧急疏散预案，包括疏散路线、疏散指示等，并定期组织演练。
酒店应建立严格的清洁保洁制度，确保客房、公共区域等保持清洁卫生。
清洁保洁
酒店应对重点区域及公共接触物品进行定期消毒处理，防止病菌的传播。
消毒措施
酒店员工应进行定期健康检查，确保员工身体健康，防止带病上岗。
健康检查
酒店卫生及健康管理
THANKS
感谢观看
01
Reception Service
当客人到达酒店时，前台员工应热情接待客人，并帮助客人安排入住手续。
酒店常用英语口语 前厅英语
酒店常用英语口语:前厅部用语（1）Have you a reservation？您预订过吗?（2）May I have your name and room number?您能告诉我您的名字与房间号码吗？(3）Here is your room key。
给您房间钥匙.（4）Please pay at the cashier’s desk over there.请去那边帐台付款.（5）Are these your baggage? May I take them for you？这些是您的行李吗？我来帮您拿,好吗？(6）I’m afraid our hotel is fully booked on that date。
对不起，我们饭店那一天的客房全部订满了。
（7）Your room is confirmed for that day. We look forward to serving you。
您要的那一日房间已经确认了.我们期待着为您服务。
(8）I’ll cancel Mr Bell's reservation from February 27th for three nights。
我将取消BELL先生从2月27日开始3个晚上的预订。
(9) May I reconfirm your departure date？我可以再次确认您的离店日期吗?(10）I’m sorry，madam. We don't have any vacancy at the moment。
对不起,小姐,我们现在没有空房间。
（12）How many pieces of luggage do you have?请问您有几件行李?（13）Is there anything valuable or breakable in your bag？您包里有贵重或易碎物品吗？（14）You can get your money changed at the cashier's Desk。
酒店各部门礼貌用语(中英文)
武陵源宾馆员工礼貌服务用语一、常用词汇先生/女士sir/ lady卫生间Toilet/ W.C/ lavatory/ bath room中餐厅Chinese restaurant西餐厅west restaurant泡脚feet-dipping演艺中心showplace全陪导游tour guide 司机driver 香皂soap 沐浴液shower洗发液shampoo 卫生纸toilet paper电吹风hair drier 剃须刀razor 毛巾towels 浴巾bath towel面巾face towel 梳子comb 牙刷toothbrush 牙膏toothpaste插座plug 烟灰缸ashtray信封envelope 衣架caathangers湿巾wet towel 茶水teas绿茶green tea北京二锅头erguotou made inBeijing啤酒beer电话号码telephone number房间号码room number二、方位：前front 后behind左left 右right三、数字0~100 zero 1 one 2 two3 three4 four5 five6six 7seven 8 eight9 nine 10 ten四、基本礼貌用语欢迎您下榻我宾馆。
Welcome to our hotel!欢迎welcome您好How do you do!/ How areyou!早上（上午/下午）好。
Good morning(afternoon)晚安！Good night!祝您节日快乐Have a good holiday!新年快乐！Happy new year!生日快乐！Happy birthday!对不起！Sorry!没关系！Don’t mention it!不要紧！It doesn’t matter.别客气！You are welcome!再见！Bye-bye!请问我能帮到您什么吗?What can I do for you?/May I helpyou?请稍等。
酒店管理英语怎么说英文翻译
酒店管理英语怎么说英文翻译在全球化的今天，酒店业已成为一个重要的产业领域，无论是国内还是国际市场，酒店管理都离不开与外国客人的交流。
因此，学习和掌握酒店管理英语成为了酒店从业人员的基本要求。
下面将为大家介绍与酒店管理相关的英语词汇和短语。
首先，我们先来了解一些基本的酒店管理英语词汇。
在酒店的前台工作中，与客人沟通是至关重要的。
以下是一些常用的与接待客人相关的词汇：1. Welcome - 欢迎2. Check-in - 办理入住手续3. Check-out - 办理退房手续4. Reservation - 预订5. Room service -客房服务6. Housekeeping - 客房清洁服务7. Concierge - 接待员8. Bellboy - 行李员9. Receptionist - 前台接待员10. Hotel manager - 酒店经理在日常的工作中，酒店员工还需要处理客人的问题和需求。
以下是一些常用的与解决问题相关的英语表达：1. How may I assist you? - 我能帮您什么忙？2. Is there anything I can help with? - 我能帮您什么吗？3. I'm sorry for the inconvenience. - 对不起给您带来的不便。
4. Let me check for you. - 让我替您查一下。
5. Here is your room key. - 这是您的房间钥匙。
除了接待客人和解决问题外，酒店员工还需要处理各类预订和订单。
以下是一些与预订和订单相关的英语词汇：1. Availability - 可供出租的房间2. Room type - 房间类型3. Single room - 单人房4. Double room - 双人间5. Suite - 套房6. Reservation confirmation - 预订确认7. Cancellation policy - 取消规定8. No-show - 未报到者在酒店管理中，还有一些关于餐厅和宴会的英语词汇也是必须要了解的。
餐饮-SOP--中英文对照版
当客人到来时，在门口必须有人迎接，迎接者的微笑必须灿烂，问候必须礼貌，英语的“GOOD MORNING”或国语的“您好”是必须要有的的在餐前做好3.Check with pantry and kitchen to ensure that all confirmed menus and reserved items are in place 检查一下备餐间和厨房，确定所有预定的菜单和确定的菜品都已经准备就绪4.ATo call the guests of party for 6 and above and those who have booked the PDRs to reconfirm and to reconfirm the time, number of persons and all related details, if there is any changes, alterations / adjustments must be done right away领位员须给六人以上的定了包房的客人打电话以确认时间、客人数和所有相关的细节，若有任何变化，须马上给客人提出相应的建议并变更相关的所有内容5.All staff are stand by and ready for service 所有员工须时刻准备待命6.All sections in the kitchen are ready for service 厨房的各部必须一切准备就绪7.The updated newspapers are ready 报纸必须是最新的8.Check the lighting, air-con are on, the fire exits are unlocked 检查灯光、空调是否已经开启，防火通道门是否已经开启9.All tables are properly set as required 所有桌面均已按照预定要求调整摆放10.The pantry has all condiments and sauces prepared as per SOP备餐间的所有调配料均已经按照标准工作程序准备就绪11.The door of the restaurant must be opened on time, there is no circumstances the door can be opened later than originally scheduled 餐厅的开门时间必须准时，任何时候餐厅的门都不可以比规定营业时间晚开12.If the dim sum SOP is NCR tick form, the tick forms in folder witha pen must be placed on all guest tables13.If the Dim Sum are to be served from trolleys, all trolleys must be ready for service14.The guests to be brought to the designated table, the service associate must approach to the guest and greet them with a shining smiling face and the SOP stated should be applied 当客人被带到相应的餐桌前时，服务员必须马上按照标准服务程序的要求带着灿烂的微笑上前15.The names on directional sign are set accordingly 方向标志必须事先放好16.The PDRs are set according to the requirements as per required 包房必须根据客人的要求布置好17.For those parties to be held in PDRs, thus the menu is still not yet confirmed, a menu proposal to be ready for the guest and propose to them when they arrive 对那些定了包房但还没有确定菜单的客人，建议的菜单必须事先准备好，一旦客人到了以后就可以向baskets, warmer for Chinese Hua Tiao Wine, pot, cups dried prunes, rock sugar…客人的任何要求必须要兑现，要准备好所有相关的用具，比如：玻璃杯，冰桶，葡萄酒篮，花雕酒保温桶，花雕壶，花雕杯和干话梅12.The manager must introduce himself to the host or the organizer, in the mean time he should find out what is the nature of the party unless he has known before hand. If this is a birthday party, he should check whether the cake has been arranged and who is the birthday boy, so the arrangements can be made, meanwhile he should also introduce the service associate who is assigned to take care of this party to the guest餐厅经理必须向客人或宴会组织者做自我介绍，同时必须搞清楚宴会的性质除非事先知晓，如果是生日聚会的话，他必须检查一下生日蛋糕是否已定和谁是当天的寿星，这样就可以做相应的安排，同时他应该将负责该房间服务的服务员也介绍给客人13.The service associate must get to know who the host is, who the organizer is, who the guest of honour is, how they should be addressed, and go through once again with the host or the organizer all details (the best timing is to do it before the arrival of the rest of the guests)服务员必须知道该桌的主人是谁，组织者又是谁，谁是主宾，分别应该如何称呼，最后和主人或组织者确认一遍所有的细节（这一点最好是在开餐前做）14.Check whether wines / liquors / beverages displayed on the service bar meet with the host's requirements i.e.: he would like to go for premium brands, regular brands or any particular brands, items must be alternated immediately检查一下水吧上面所准备的饮品是否和客人的要求有异，比如：他是否有对特定品牌的选择，有选择的必须可以马上选择的15.Soya sauce, tidbits can be pre-set on the table, face towels can be pre-placed, drinking water can be pre-poured, wine can be opened to let it breath if the wine is confirmed in advance 酱油和小食可以预先放在桌上，小毛巾也可以预先放在桌上，葡萄酒可以先打开以便和空气接触，当然这点必须是预先得到确认的16.If the menu is not yet confirmed, a menu proposal must be ready at average price and keep aside, when the host or the organizer arrived can show it to him 如果菜单尚未确认，我们推荐的菜单必须已经准备好以供客人挑选，菜单必须有每位的价格，一旦客人到了就可以在第一时间提供给客人17.The assigned service associate to stand by, and must not keep the room unattended 包间的服务员必须始终在包间里等候，包间自始至终必须有服务员，决不能让包间空人18.The manager should assign the guest's favourable staff to serve the party (if any) 如果客人有特别中意的服务员的话，餐厅经理应在事先准备好的碗中12.Put a little spring onion, ginger and soya sauce on the fish 每个碗中放一点姜葱和酱油13.Put the fish head and the tail on a bone plate and serve it to the guest of honour, normally seating next to the host 将鱼头和鱼尾分成两份服务给主人和主宾，一般主宾总是紧靠主人坐的Family Style: 家庭式1.Put the fish on the guest table directly, fish head should be on the opposite side of the table 将鱼放在客人的桌上，鱼头不可以对着客人2.Ask the guest whether they would like the fish to be deboned 询问一下客人是否愿意让你给他们分一下3.Move the spring onion and ginger on the side of the plate 先将葱姜丝拨到一边4.Make a cut in the middle of the fish, and move the meat to two sides (if the guest want the fish to be deboned, cut off the fish head and tail, remove the big bone carefully to a bone plate, ensuring that there is no more meat attached to the bone) 在鱼的中部开一刀（如果客人同意你分的话），将鱼头和鱼尾分别割一刀，然后小心将鱼大骨取出放在一边的碟上，骨上不能带肉5.Put the fish meat from two sides back to the fish, let it look like a whole pc of fish 将鱼肉从两边再回放到鱼身上，让鱼看上去还象一条整鱼6.Put the spring onion, ginger on the fish with few scoops of soyafish 将葱姜丝放回到鱼身上，然后再将汁淋一些在鱼身上7.Put a serving spoon on the side of the plate and let the guests to help themselves 将公勺放在鱼盘的边上以便客人们的取用Procedure for Serving Whole Fish in PDRs / VIPs on the Lazy Susan or by Table Side on a Service Cart: 在贵宾厅服务整鱼的程序，在转盘上和在服务餐车上1.Pre set the bowls on individual underliners with a chinaware spoon on lazy susan / on service cart according to the exact number of guests at table 预先根据桌面上的实际客人数将配有垫碟和条匙的米饭碗分别放在转盘或服务餐车上。
酒店常用英语缩写大全
酒店常用英语缩写大全1. 介绍在酒店行业中，英语缩写是非常常见的，它们被广泛用于酒店的各个方面，包括房间预订、服务设施、行政管理等。
本文将介绍一些常用的酒店英语缩写，并解释它们的含义和用途。
了解这些缩写将有助于提高我们在酒店工作中的效率和沟通能力。
2. ADR - Average Daily Rate（平均每日房价）ADR是指酒店每个房间每晚的平均价格。
这个指标对于预测和评估酒店的经营状况非常重要。
3. RevPAR - Revenue Per Available Room（每可用房间收入）RevPAR是指每个可供出租的房间所产生的收入。
它是衡量酒店经营效益和市场竞争力的重要指标。
4. OTA - Online Travel Agency（在线旅行社）OTA是一种通过互联网提供旅游服务和预订机票、酒店等服务的机构。
知名OTA包括Booking、Expedia等。
5. PMS - Property Management System（物业管理系统）PMS是一种集中管理和控制酒店日常运营的软件系统。
它涵盖了房间预订、客户信息、账务管理等方面。
6. CRS - Central Reservation System（预订系统）CRS是一种集中管理和处理酒店房间预订的系统。
它可以与OTA 和其他渠道连接，方便客户进行预订。
7. POS - Point of Sale（销售点）POS是指酒店内进行销售交易的地点，例如前台、餐厅等。
POS 系统可以帮助管理销售和库存。
8. F&B - Food and Beverage（餐饮）F&B是指酒店提供的食品和饮料服务。
这包括各种餐厅、咖啡厅、宴会厅等。
9. VIP - Very Important Person（非常重要人物）VIP是指在社会地位或贡献方面具有重要地位的人。
在酒店业中，VIP客户通常享有特殊待遇和服务。
10. OTA - Over the Air（空中传输）OTA也可以表示空中传输，特别是在无线通信领域。
酒店餐饮 烹饪英语-菜品特色介绍
Shangdong dishes. Thin soup features 南菜系擅长炸，烤，煎
clear and fresh while creamy soup looks ，炒，而胶东菜系则以
thick and tastes strong.
其烹饪海鲜的鲜淡而闻
名。
Typical menu
Soup of Typha latifolia(奶汤蒲菜）
starch 1 small spoon, ketchup 2 big spoons, white vinegar, sugar each 1 big spoon, rice wine, salt, linseed oil each 1 small spoon.
1st
Clean the pig fillet meat cuts the scrap, puts in the bowl to join the soy sauce 1 big spoon and the egg-yolk salt mixes 10 minutes; After the green pepper goes to the peduncle and the seed cleans, cuts the scrap; The carrot goes to the skin, the cleaning, the slice; The onion cleaning, the garlic goes to the skin, even stage equipment.
cater to 为 … 提供饮食服务 frankly speaking 坦白说 be famous for 著名 in my opinion 在我看来
Different kinds of Chinese traditional food 中国不同种类的传统美食
宾馆用品英文翻译词汇-酒店餐饮英语翻译
sofa, settee 长沙发
easy chair 安乐椅
armchair 扶手椅
wicker chair 藤椅
folding chair 叠椅
swivel chair 转椅
rocking chair 摇椅
stool 凳子
bench 条凳
tea table 茶几
Hotels 宾馆
hotel 旅馆
guest house 宾馆
main entrance 大门
entrance hall 门厅
staircase, stairs, stairway 楼梯
balustrade, banister 楼梯栏杆
corridor 过道
verandah 外廊
fluorescent lamp 日光灯
desk lamp 台灯
bedside lamp 床头灯
floor lamp 落地灯
wall lamp 壁灯
lampshade 灯罩
bulb holder 灯头
bulb 灯泡
screw-type bulb 罗口灯泡
bayonet-type bulb 卡口灯泡
tiles 瓷砖
sink drain 落水管
trap 存水弯
ball-float toilet 浮球阀式恭桶
tank lid 水箱盖, flush, handle, 低水箱扳手
float ball 浮球
ball-cock assembly 浮球阀
inlet tube 进水管
frosted bulb 磨砂灯泡
opal bulb, opaque bulb 乳白灯泡
inn名词解释
inn名词解释
摘要：
1.介绍inn名词的来源和含义
2.分析inn名词的词性和语法特点
3.探讨inn名词在实际运用中的变化和用法
4.总结inn名词的重要性和应用场景
正文：
【1.介绍inn名词的来源和含义】
inn这个词汇起源于英文，它是英文单词“inn”的缩写。
在英文中，inn 通常表示一种提供住宿和餐饮服务的商业场所，类似于我国的酒店或旅馆。
而在汉语中，inn名词被引入后，逐渐演变成一种表示短期居住和休息的场所。
通常，inn名词可以翻译为“旅馆”、“酒店”或“驿站”。
【2.分析inn名词的词性和语法特点】
作为名词，inn具有以下词性和语法特点：
- 它可以表示一种具体的场所，如酒店、旅馆等。
- 它可以表示一种抽象的概念，如旅途中的临时住所。
- 作为可数名词，inn前面可以加量词，如“一家旅馆”。
- 作为不可数名词，inn不能直接加量词，但可以用“若干”等量词来表示数量。
【3.探讨inn名词在实际运用中的变化和用法】
在实际运用中，inn名词会受到语境和场合的影响，产生一些变化和用
法：
- 在描述不同类型的inn时，可以加上前缀或后缀，如“经济型酒店”、“快捷酒店”等。
- 在表示inn的功能时，可以用“提供住宿和餐饮服务”等短语来修饰。
- 在与其他名词搭配时，如“旅游景点inn”、“汽车旅馆”等，可以强调inn的特点和属性。
【4.总结inn名词的重要性和应用场景】
inn名词在日常生活和各行各业中具有广泛的应用和重要性，它可以用来描述各种类型的住宿场所，满足人们出差、旅游、度假等不同需求。
酒店各部门英文缩写
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OFSALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理Revenue Manager RECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice) 驻店经理Resident Manager总经理行政助理Executive Assistant Manager (EAM)总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager 总经理秘书Secretary to General Manager 行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理 P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员 Payroll Clerk培训主任Training Officer行政部主任Executive Officer秘书Secretary员工事务长 Staff Purser车队队长 Driver Captain Chief Driver员工宿舍管理员Dormitory Keeper员工餐厅勤杂工Staff Restaurant Cleaner 司机 Driver更衣室管理员：Staff Lockers Rooms Keeper 翻译兼英语教师：English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部Auditor Department财务总监Financial Controller (Director of Finance)财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员Night Auditor信用管理员Credit Clerk应收款管理员A/R Clerk往来款结算员Accounting Clerk收入费用结算员Accounting Clerk成本核算员Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary 食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material 食品保管员Storeroom Keep - F&B物资保管员Storeroom Keep - Material 餐厅收款员F&B Cashier总台收款员F/O Cashier市场营销部Sales & Marketing Division 销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager 销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive 销售代表Sales Executive公关代表 P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor 高级客户经理Senior Account Manager 资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部（管家部）Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk销售中心主任Sales Center Supervisor 礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager 大堂副理Assistant Manager宾客关系经理Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管：PA Supervisor洗衣房主管：Laundry Supervisor布草主管：Uniforms Supervisor服务中心领班：Service Center Captain公卫领班：PA Captain水洗领班：Laundry Captain干洗领班：Dry Clean Captain布草领班：Uniforms Captain仓管员：Store man清洁工：P.A. Man客房服务员：Room Attendant缝纫工：Seamstress熨烫工：Presser洗涤工：Washer餐饮部Food & Beverage Division中餐部Chinese Restaurant Department西餐部Western Restaurant Department厨房部Kitchen Department管事部Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工：Pastry Cook烧味厨师：Grill Chef厨工：Cook Assistant管事部：Steward Department总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher管事清洁工：Cleaner宴会销售部经理：Banquet Sales Manager 宴会销售主任：Banquet Sales Officer中餐部经理：Chinese Restaurant Manager 西餐部经理：Western Restaurant Manager 营业部经理：Sales Manager酒水部经理：Beverage Manager调酒师：Bartender酒吧服务员：Barman咖啡厅主管：Coffee Shop Supervisor高级主管；Senior Supervisor领班：Captain高级服务员：Senior Waiter & Waitress服务员：Waiter & Waitress咨客：Hostess传菜员：Pantry man实习生：Trainee保健部技术经理Health Technical Manager 保健部主管Health supervisor康乐部Recreation and Entertainment Department舞台总监：Stage Performance Director艺术总监：Arts Director消防员：Fireman拓展部经理：Marketing Manager楼面经理：Service ManagerDJ部高级工程师：DJ Senior Engineer康乐主管：Recreation Center Supervisor DJ部主管：DJ Supervisor舞台主任：Stage Performance Supervisor 康乐领班(楼面部长)：CaptainDJ部长：DJ Captain舞厅服务员：Waiter/Waitress健身房服务员：Gymnasium Attendant桌球服务员：Billiard Attendant主持：Preside演员：Actor& Actress服务员：Waiter & WaitressDJ员：DJ咨客：Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain 强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant锅炉工Boiler配电工Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department商场部经理Shop Manager商场营业员Shop Assistant。
酒店餐厅介绍英文版带翻译
In-Room Dining: For guests who prefer to dine in the comfort of their room, we also offer an extensive in-room dining menu. From breakfast in bed to a late-night snack, our in-room dining options are available for your convenience. Enjoy a delicious meal without ever having to leave your room.
欢迎光临我们的酒店餐厅！我们自豪地提供多种餐饮选择，以满足各种口味和场合的需求。无论您是想要一顿休闲的餐点，浪漫的晚餐，还是商务午餐，我们都能为您提供一个完美的环境。我们的烹饪团队致力于为客人提供一个令人难忘和美味的体验。请继续阅读以了解更多有关我们餐厅的信息。
Casual Dining: Our casual dining option is perfect for guests who want a relaxed atmosphere and a diverse menu. Whether you're craving a hearty burger, a fresh salad, or some comforting pasta, our casual dining menu has something for everyone. The laid-back setting makes it ideal for families and friends togather and enjoy a meal together.
酒店各部门的英文名称
1．Executive Office行政办公室2．Human Resources Dept.人力资源部3．Front Office前厅部4．Housekeeping Dept.管家部5．Food & Beverage Dept.餐饮部6．Recreational Dept.康乐部7．Financial Dept.财务部8．Sales Dept.市场营销部9．Security Dept.保安部10．Engineering Dept.工程部11．Waiting list等候名单12．Average room rate平均房价13．DND=Do Not Disturb请勿打扰14．VIP=V ery Important Person贵宾15．Package包价服务16．No-show订房不到17．Message留言18．Cancellation取消19．Walk-in无预订散客20．Morning call叫醒服务21．Complain投诉22．Over booking超额预订23．OOO=Out of Order维修房24．Lost and found 失物招领25．Room status 房间状态26．Check in 登记入住27．Check out 结帐离店28．Reservation预订29．Reception接待30．Operator总机话务员31．Business centre商务中心32．DDD=Domestic Direct Dial国内直拨33．IDD=International Direct Dial国际直拨34．LDD=Local Direct Dial市话35．Suite套房36．Standard room标准间37．Double room大床间38．Mini-bar小酒吧39．Laundry service洗衣服务40．Room service送餐服务41．Menu菜单42．PA=Public Area公共区域43．DJ=Disk Jockey音控员44．Tips=To Insure Prompt Service小费45．AM=Assistant Manager大堂副理总经理general manager外方总经理Expatriate General Manager副总经理deputy general manager财务总监Finance Controller销售总监Director of Sales市场总监Director of Marketing客务总监Director of Rooms Divsion行政总厨Executive Chef部门经理department manager;division manager;section manager 经理助理assistant manager主管supervisor领班captain销售代表 Sales Executive客房服务员Room Attendant会议服务员Meeting Attendant庭院清扫养护员garden Keeper公共洗手间保洁员Toilet Attendant洗涤工 Washing Worker夜间清洁工Night Sweeper日夜保洁员Mobile Cleaner服装保管员Uniform Keeper干湿洗工Washer手烫工Presser大烫工 Flat Work Ironer服务中心接线生Room Center Coordinator接待员 Reception商务中心文员Business Center Clerk商场营业员 Market Attendant迎宾门僮Bell man机场代表Air Representative文员兼仓管Secretary & Storeroom Keeper康乐部经理Recreation & Health Manager娱乐经理Recreation Manager康体经理Health Manager桑拿领班Sauna CaptainKTV领班Karaoke Captain桑拿服务员 Sauna AttendantKTV服务员Karaoke Attendant网球服务员 Tennis Attendant棋牌服务员 Chess & Cards Attendant乒乓服务员 Table Tennis Attendant台球服务员Billiards Attendant射箭服务员 Toxophily Attendant酒吧服务员 Bar Attendant美容服务员Beauty Attendant餐饮部经理 Food & Beverage Manager中餐经理 Chinese Food Manager西餐经理 Western Food Manager行政总厨Executive Chef冷菜房厨师长Cold Food Chef西点厨师长Western Food Chef加工间厨师长Primary Processing Chef宴会厅领班 Banquet Captain传菜间领班 Pass Food Captain西餐厅领班 Western Restaurant Captain咖啡厅领班 Cafe Captain餐务组领班 Stewarding Captain服务员 Waiter / Waitress咖啡厅服务员 Cafe Waiter / Waitress花店员工Flower Shop Attendant工艺品店员工 Handicrafts Shop Attendant 书店员工 Book Shop Attendant吧员 Bar Attendant仓管员Warehouseman洗碗工 Dishwasher烧腊厨师 Grill Cook冷菜厨师 Cold Food Cook切配厨师Chopper炉灶厨师 Stove Cook炖台厨师 Thumb Cook点心厨师Pastry Cook切配 Chopper炉灶厨师 Stove Cook加工员 Processing总经理 General Manager驻店经理 Resident Manager财务部经理 Finance Manager采购经理 Purchasing Manager结帐经理 Cashier Manager信用审计经理 Credit Manager成本验货经理 Cost Manager仓储领班 Store Room Captain营业点结帐领班 F&B Cashier Captain总台结帐领班F/O Cashier Captain审计员（日/夜审）Day/Night Auditor 信用管理员 Credit Clerk应收款管理员A/R Clerk出纳 General Cashier往来款结算员Accounting Clerk收入费用结算员Accounting Clerk成本核算员Cost Clerk验货员 Receiving Clerk信息管理员Information System Clerk食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk – Material 食品保管员Storeroom Keep - F&B物资保管员Storeroom Keep - Material餐厅收款员F&B Cashier总台收款员F/O Cashier行政部主任Executive Director文员 Secretary人事培训经理P&T Manager福利劳资员Payroll Clerk员工事务长Staff Purser车队队长Driver Captain员工宿舍管理员Dormitory Keeper员工餐厅勤杂工Staff Restaurant Cleaner司机 Driver工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant锅炉工Boiler配电工Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber仓管员Storeroom Keeper安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk客务部经理Room Division Manager客房经理House Keeping Manager公共区域经理P / A Manager洗衣经理Laundry Manager大堂经理Assistant Manager前厅经理Front Office Manager市场拓展部经理Sales Manager客房领班House Keeping Captain园林领班Gardens CaptainG R O Guest Relation Office前台领班Front Office Captain礼宾领班Concierge Captain策划兼美工Mastermind & Art Designer最新文件仅供参考已改成word文本。
酒店中文菜单翻译大全(英汉对照)
A《中文菜单英文译法》北京市人民政府外事办公室目录Table of Contents翻译的原则Principles of Translation中餐Chinese Food冷菜类Cold Dishes热菜类Hot Dishes猪肉Pork牛肉Beef羊肉Lamb禽蛋类Poultry and Eggs菇菌类Mushrooms鲍鱼类Ablone鱼翅类Shark’s Fins海鲜类Seafood蔬菜类Vegetables豆腐类Tofu燕窝类Bird’s Nest Soup羹汤煲类Soups主食、小吃Rice, Noodles and Local Snacks西餐Western Food头盘及沙拉Appetizers and Salads汤类Soups禽蛋类Poultry and Eggs牛肉类Beef猪肉类Pork羊肉类Lamb鱼和海鲜Fish and Seafood面、粉及配菜类Noodles, Pasta and Side Dishes面包类Bread and Pastries甜品及其他西点Cakes, Cookies and Other Desserts 中国酒Chinese Alcoholic Drinks黄酒类Yellow Wine白酒类Liquor啤酒Beer葡萄酒Wine洋酒Imported Wines开胃酒Aperitif白兰地Brandy威士忌Whisky金酒Gin朗姆酒Rum伏特加V odka龙舌兰Tequila利口酒Liqueurs清酒Sake啤酒Beer鸡尾酒Cocktails and Mixed Drinks餐酒Table Wine饮料Non-Alcoholic Beverages矿泉水Mineral Water咖啡Coffee茶Tea茶饮料Tea Drinks果蔬汁Juice碳酸饮料Sodas混合饮料Mixed Drinks其他饮料Other Drinks冰品Ice翻译的原则一、以主料为主、配料为辅的翻译原则1、菜肴的主料和配料主料（名称/形状）+ with + 配料如：白灵菇扣鸭掌Mushrooms with Duck Webs2、菜肴的主料和配汁主料+ with/in + 汤汁（Sauce）如：冰梅凉瓜Bitter Melon in Plum Sauce二、以烹制方法为主、原料为辅的翻译原则1、菜肴的做法和主料做法（动词过去分词）+主料（名称/形状）如：火爆腰花Sautéed Pig Kidney2、菜肴的做法、主料和配料做法(动词过去分词)+主料（名称/形状）+ 配料如：地瓜烧肉Stewed Diced Pork and Sweet Potatoes3、菜肴的做法、主料和汤汁做法(动词过去分词)+主料（名称/形状）+ with/in +汤汁如：京酱肉丝Sautéed Shredded Pork in Sweet Bean Sauce三、以形状、口感为主、原料为辅的翻译原则1、菜肴形状或口感以及主配料形状/口感+ 主料如：玉兔馒头Rabbit-Shaped Mantou脆皮鸡Crispy Chicken2、菜肴的做法、形状或口感、做法以及主配料做法（动词过去分词）+ 形状/口感+ 主料+ 配料如：小炒黑山羊Sautéed Sliced Lamb with Pepper and Parsley四、以人名、地名为主，原料为辅的翻译原则1、菜肴的创始人（发源地）和主料人名（地名）+ 主料如：麻婆豆腐Mapo Tofu (Sautéed Tofu in Hot and Spicy Sauce)广东点心Cantonese Dim Sum2、介绍菜肴的创始人（发源地）、主配料及做法做法（动词过去式）+ 主辅料+ + 人名/地名+ Style如：北京炒肝Stewed Liver, Beijing Style北京炸酱面Noodles with Soy Bean Paste, Beijing Style五、体现中国餐饮文化，使用汉语拼音命名或音译的翻译原则1、具有中国特色且被外国人接受的传统食品，本着推广汉语及中国餐饮文化的原则，使用汉语拼音。
旅游英语 介绍酒店
旅游英语介绍酒店英文回答：Hotel Introduction.A hotel is a building that provides lodging for travelers. Hotels can range in size from small, family-run establishments to large, international chains. They offer a variety of services, including accommodations, food and beverage, and recreational activities.Types of Hotels.There are many different types of hotels, each with its own unique set of features and amenities. Some of the most common types of hotels include:Budget hotels: These hotels offer basic accommodations at a low price. They typically have small rooms withlimited amenities.Mid-range hotels: These hotels offer a more comfortable stay than budget hotels, with larger rooms and more amenities. They may also offer features such as free Wi-Fi and breakfast.Luxury hotels: These hotels offer the highest level of comfort and service. They typically have large rooms with luxurious amenities, such as marble bathrooms and king-sized beds. They may also offer a variety of amenities, such as spas, swimming pools, and fine dining restaurants.Hotel Services.Hotels offer a variety of services to make your stay more comfortable and enjoyable. Some of the most common hotel services include:Accommodations: Hotels offer a variety of room types to choose from, including standard rooms, suites, and villas.Food and beverage: Hotels typically offer a variety of dining options, including restaurants, bars, and room service.Recreational activities: Many hotels offerrecreational activities, such as swimming pools, fitness centers, and spas.Business services: Some hotels offer business services, such as meeting rooms, business centers, and Wi-Fi.Choosing a Hotel.When choosing a hotel, there are a few things youshould consider:Location: The location of the hotel is important. You want to choose a hotel that is convenient to yourdestination and activities.Budget: The cost of the hotel is another important consideration. You need to choose a hotel that fits yourbudget.Amenities: The amenities offered by the hotel are also important. You should choose a hotel that offers the amenities that you want.Hotel Etiquette.There are a few things you should keep in mind when staying in a hotel:Be respectful of the staff: The hotel staff is there to help you have a comfortable stay. Be polite and respectful to them.Be quiet: Hotels are generally quiet places. Be respectful of other guests and keep your noise level down.Clean up after yourself: Leave your room clean when you check out. This will help the housekeeping staff do their job.中文回答：酒店介绍。
厨房运营管理知识英文缩写
厨房运营管理知识英文缩写一、引言在餐饮业中，厨房是一个非常重要的部分，直接关系到餐厅的运营和顾客的满意度。
为了提高厨房运营效率和管理水平，人们经常会使用一些英文缩写来表示相关术语。
本文将介绍一些常用的厨房运营管理知识的英文缩写，以帮助人们更好地理解和运用这些术语。
二、常用厨房运营管理知识英文缩写1.F&B - Food and Beverage（餐饮）：指餐厅提供给顾客的食品和饮料。
2.BOH - Back of House（后台）：指厨房和其他不对外开放的区域，用于储存食材、烹饪食物等。
3.FOH - Front of House（前台）：指与顾客直接接触的区域，包括餐厅大厅和前台。
4.POS - Point of Sale（销售点）：指用于处理订单、结算和支付的系统设备。
5.HACCP - Hazard Analysis Critical Control Points（危害分析关键控制点）：是一种食品安全管理系统，用于识别和控制可能危害食品安全的关键点。
TV - Closed-Circuit Television（闭路电视）：指用于监控和录像的安全摄像系统。
7.POS - Point-of-Service（服务点）：指处理餐厅服务的系统和设备，包括点菜、传菜、结账等功能。
8.KDS - Kitchen Display System（厨房显示系统）：将订单信息实时传递给厨房，提高订单处理效率的系统。
9.PMS - Property Management System（酒店管理系统）：用于管理酒店业务和房间预订的系统。
10.SOP - Standard Operating Procedure（标准操作程序）：指规范化的作业流程，用于确保餐饮业务的稳定性和一致性。
11.ROI - Return on Investment（投资回报）：用于衡量投资的效益和收益率的指标。
12.KPI - Key Performance Indicator（关键绩效指标）：用于评估和衡量业务绩效的指标。
(英文版)酒店餐饮部
(one) status 1, the food and beverage department is the center of the guests 2, the management and service directly affect the hotel's reputation and economic benefits An important part of the hotel income is 3, revenue 4, the catering department is a very important part in the marketing of the hotel 5, the food and beverage department is the largest hotel labor department
The importance of food and beverage
• 2、the hotel food and beverage is the hotel to participate in marketing competition often serve as the vanguard role, Moderno Hotel room standard competition relatively close, small room; and the restaurant has flexible, changeable. Hotel two conditions of rating similarity, It is often seen. its catering level decide the outcome of the. And the role of the catering department position in competition sometimes decides the rise and fall of the entire hotel.
酒店餐饮介绍英文课件
The quality of hotel catering directly affects the reputation of the hotel Guests often judge a hotel based on their satisfaction with catering services, which can either promote or damage the hotel's reputation
Introduction to Hotel Catering English Courseware
目录
CONTENTS
• Overview of Hotel Catering • Hotel catering services • Hotel Catering Products • Hotel Catering Operations and Management • Future Development Trends of Hotel Catering
a package deal or VIP service
03 Hoቤተ መጻሕፍቲ ባይዱel Catering Products
CHAPTER
Breakfast
要点一
Summary
Breakfast is an important component of hotel catering services, usually including various Western and Chinese breakfasts as well as buffet breakfasts.
Restaurant Services
介绍美食给游客英语作文
介绍美食给游客英语作文英文回答：Culinary Delights for Visiting Foodies。
Welcome to a culinary paradise, where tantalizing flavors and exquisite dishes await your palate. Our culinary landscape boasts a symphony of global influences, catering to every craving and delighting even the most discerning gourmet.Indulge in the Mediterranean Masterpieces。
Embark on a Mediterranean voyage with our sun-kissed dishes. Delicate seafood, vibrant vegetables, and aromatic herbs dance together to create a symphony of flavors. Savory grilled octopus, succulent paella, and creamy moussaka will tantalize your senses and transport you to the shores of the Mediterranean.Embark on an Asian Adventure。
Unleash your taste buds on an Asian adventure. From the vibrant streets of Tokyo to the bustling markets of Bangkok, our culinary delights traverse the vast tapestry of Asian flavors. Sushi and sashimi burst with freshness, while fragrant curries and spicy stir-fries ignite your palate.Discover the Allure of Authentic Italian Delicacies。
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Page 24
Western Restaurant chef
•Responsible for assisting the main reason to do the products work • •Daily item of food received and opened the kitchen stove work load distribution •Chef in charge of juice daily to check the frozen tears of soup required for seasoning is good enough, and sealed storage in the refrigerator .
Page 22
Western kitchen foreman
•Check the implementation of sector implementation of the system and the completion of the work; •Strengthen public relations awareness and establish a good image of the hotel
Party manager
Western restaurant banquet the captain
Chinese restaurant banquet the captain
The usher
waiter
reservations
Page 13
Party manager
Be responsible for sales, the party reservation and reception service, develop and implement the management goal, the cost control. To establish and perfect the banquet department work procedures and standard, make safety, health, behavior standard each rules and regulations, and supervise the implementation. communicating with other departments, closely
Page 19
Head Chef
Chinese Kitchen foreman
Western kitchen foreman
Chinese restaurant
Western Restaurant
cooks
chef
Page 20
Head Chef
•Responsible for the Western kitchen in the organization of production Cooked food for important guests and the ban quet •Supervision, inspection, coordinating the work of various departments •According to the operational capacity and technical characteristics of the chef , decided to post personnel arrangements and mobility.
Responsible for the service employees supervise subordinates
Page 3
Assistant Manager
assist in the daily work management training safety and fire prevention work
Page 21
Chinese Kitchen foreman
• During business hours, responsible for the supervision, inspection of the entire restaurant and customer communication. • Proper handling of customer service in all kinds of problems and complaints from guests, to solicit customers views and timely feedback to the manager.
（1）、Grooming, will be allowed to undergo （2）、Offers catering services in accordance （3）、 To keep the restaurant clean and tidy （4）、Introduce the characteristics of the hotel to help guests ordering
Page 14
Chinese restaurant banquet the captain
Accurate, high quality, and high efficiency
Do party "six know three understand," do it fairly well
Assessment, review
•Do the work of employee attendance line break, strictly
Page 23
Chinese restaurant chef
•Assisting the Organization of Executive Chef Chinese restaurant kitchen management •Responsible for specifications and production standards of Chinese food dishes, participation in research and development of new dishes and food promotions.
Page 16
Attendant
Do "six know three know" Keep all the furnishings of the restaurant clean
Polite to customer
Page 17
usher
Polite reception
Familiar with hotel product information and answer
Page 4
Restaurant manager
Chinese restaurant foreman
western restaurant foreman
Multifunctional restaurant the captain
The usher
waiter
reservations
restaurant manager
Steward Supervisor
Room service supervisor
Page 2
food and bererage manager
Coordinate intபைடு நூலகம்rnal each unit work, the work can be coordinated smoothly; Develop business policy and management of the f&b plan
（1）、 Shift, sign, carefully read the shift content （2）、According to the requirements of the guests, to make preparations （3）、Coordinate the work of various departments of the restaurant （4）、Upon request, carefully fill out the reservation
（1）、Face with a smile of welcome customer （2）、Introduced to the customer all kinds of restaurant's cuisine （3）、Responsible for the good work within their own region
Group Members：Daman Cheryl Daisy Yilia Dream
food and bererage manager
assistant manager
restaurant manager banquet manager head chef Bar Manager
Multifunctional restaurant foreman
1.Check the waiter instrument deportment 2.Supervise the attendant 3.Clear restaurant manager allocate work 4.Met a variety of dining needs of guests
• • • • • • • • supervisor communication coordinate Plan and implement control train encourage assess
Chinese Restaurant Captain