百战百胜的外贸跟单过程的邮件案例分析

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外贸函电案例分析

外贸函电案例分析

外贸函电案例分析Your message has been received. Thank you.It is difficult to understand your inquiry of 56mm 8ohm waterproof speaker which can handle 102db, because through our vast experience, it is almost impossible in technology. Can you supply us with your sample? If so, it would be big help to this project.Hope we could work together.Yours faithfully,很显然,这封邮件有很多缺点,首先语句呆板,严重的“生意腔”使邮件毫无生气。

句子长而乱,含义模糊。

没有提供足够的资料来支持自己的论点。

更糟糕的是,措辞冒昧,极不礼貌。

针对这些不足,我们再来看一下另一个版本。

修改以后:Dear Mr. Jones:Thank you for your inquiry dated April 9.Regarding the product you are looking for, currently our factory doesn’t have the exact specification as you mentioned. We would appreciate itif you could supply us more details about the product you need, such as usage, product structure, material, working condition and so on. That will help us to see if we are able to meet your specifications.Please take a moment to review some similar products in the enclosed catalog. They are all of high quality and have been exported to many countries worldwide.Thanks again and we are looking forward to establishing a business relationship with your company in the near future.Any of your early comments will be highly appreciated.Best regards,Chen RongDirector, International MarketingZhejiang Golden Textiles现在您觉得好多了吧!我们说过,即使这次不能满足对方的需求,只要我们处理得当,还是可以保留住潜在合作的机会。

中国品牌跨境出口过程中采用邮件营销获得成功的案例

中国品牌跨境出口过程中采用邮件营销获得成功的案例

随着全球化的发展,我国品牌跨境出口已成为一种趋势。

在这个过程中,采用邮件营销是一种常见且有效的营销手段。

下面我们将通过几个成功的案例来介绍我国品牌跨境出口过程中采用邮件营销获得成功的经验和做法。

1. 供应链优势我国的制造业已经成为全球最大的原料供应国和原材料消费国。

我国产品具有良好的价格竞争力和供应链优势,这为我国品牌走向世界提供了有力支撑。

通过邮件营销,我国品牌可以向海外客户推广自己的产品,并且利用自身的供应链优势,将产品以更低的成本推向全球市场。

2. 成本控制在进行跨境出口时,成本控制是非常重要的一环。

传统的市场推广方式,比如广告投放、代理商合作等,成本较高且效果不明显。

而通过邮件营销,我国品牌可以直接与海外客户进行交流,减少中间环节,节约成本。

在邮件营销中,通过精准的客户定位和个性化的营销策略,可以更好地控制成本,实现更高的投资回报率。

3. 品牌知名度提升我国品牌在国际市场上通常面临着品牌知名度较低的问题。

通过邮件营销,我国品牌可以向海外客户推广自己的品牌形象和产品特点,增加品牌曝光度,提升品牌知名度,从而让更多的国际客户了解和选择我国品牌。

4. 海外市场反馈邮件营销不仅可以向海外客户直接推广产品和品牌,还可以获得客户的反馈和需求。

我国品牌可以通过邮件营销向海外客户发送产品调查问卷,或者邀请客户参与产品体验活动等方式,了解客户的需求和意见。

这些反馈和需求对我国品牌产品的优化和改进非常重要。

5. 案例分析下面我们通过两个具体的案例来分析我国品牌跨境出口过程中采用邮件营销获得成功的经验。

案例一:某电子产品制造商该制造商通过邮件营销,向全球范围内的潜在客户推广自己的电子产品。

他们建立了海外客户数据库,通过市场调研和数据分析,进行客户定位,精准地将电子产品推送给目标客户。

他们设计了个性化的营销方案,针对不同国家和地区的客户,制定不同的邮件内容和营销策略。

通过不断跟进和客户交流,及时获取了客户的反馈,对产品进行了改进和调整。

出口贸易合同跟单案例分析

出口贸易合同跟单案例分析

出口贸易合同跟单案例分析一、案例背景。

咱就说有这么个出口贸易公司,叫阳光贸易公司吧。

它和一家美国的客户,就叫酷玩公司,签订了一份出口服装的合同。

合同规定啊,要在三个月内交付5000件时尚的T恤,而且对T恤的颜色、尺码比例,还有面料质量都有着明确又细致的要求。

这就像一场精确的烹饪比赛,少一点盐或者多一点醋都不行。

二、跟单过程中的问题。

1. 生产环节。

阳光贸易公司的跟单员小李一开始就发现了问题。

生产车间的工人把T恤的颜色染错了一批,原本应该是酷玩公司要求的那种清新蓝,结果染成了有点深的湖蓝。

这就好比客人要吃草莓味的冰淇淋,你给端了个蓝莓味的,虽然都是蓝色系,但完全不是一回事啊。

小李赶紧和生产部门沟通,但是生产部门却说重新染色成本很高,而且会耽误工期。

这可愁坏了小李,就像热锅上的蚂蚁,团团转。

还有尺码比例的问题,合同上要求小、中、大码的比例是3:5:2,结果生产出来的第一批货小码的明显偏多。

这要是都发过去,酷玩公司肯定会不乐意,就像你去买鞋,想要三双38码、五双39码、两双40码的,结果商家给你五双38码、三双39码、两双40码的,根本不符合需求嘛。

2. 运输环节。

好不容易把生产的问题解决得差不多了,到了运输环节又出岔子。

小李联系的货运代理公司原本承诺了一个很合适的运费价格,还保证能按时把货物送到港口装船。

结果呢,临到发货前,货代公司说因为油价上涨,运费要提高20%。

这就像你打车,上车前说好的价格,快到目的地了司机突然说要加价,你肯定不乐意。

而且这个提价可能会让整个订单的利润大打折扣。

再就是装船的时候,码头工人罢工了一天。

这一天可不得了啊,就像多米诺骨牌中的关键一块倒下了,直接影响了船期。

本来货物能按时到达美国酷玩公司的,现在可能要晚好几天。

酷玩公司那边可是等着这批货上架销售呢,晚到就可能错过销售旺季,这就像你错过了春节前卖年货的最佳时机,损失可大了。

三、解决方案。

1. 生产问题的解决。

对于颜色染错的问题,小李和生产部门仔细核算了成本。

我的外贸跟单流程总结(3篇)

我的外贸跟单流程总结(3篇)

我的外贸跟单流程总结第1篇转眼间,我xx年的工作已经接近尾声,在新一年来临之际,回想自己一年09年所走过的路,所经历的事,有过喜悦,有过兴奋,有过苦恼,有过忧郁,有过怀疑,苦辣酸甜都经历了和在经历着,没有太多的感慨,没有太多的惊喜,多了一份镇定,从容的心态。

在这09年即将结束,新的工作阶段就要开始的时候,有很多事情需要坐下来认真的思考一下,需要很好的进行总结和回顾。

总结过去09年工作中的经验教训,为下一阶段工作更好的展开做好充分的心理准备。

xx年一年来,我作为隆昌公司的出纳员及外贸业务员,一直负责出纳、外贸跟单、退税等工作。

以下是本人对于出纳工作的总结和一些心得体会:一、首先要热爱本职工作,要有严谨细致的工作作风和职业道德,对重大开支项目必须经过会计的审核、经理的确认和同意方可办理。

这是我需要牢牢紧记的。

二、学习、了解和掌握国家政策法规,不断提高自己的'知识储备量。

这里除了财务方面的政策法规还有退税方面的相关政策法规,刚刚接手退税工作的我更需要多多了解这方面的相关政策。

三、要有较强的安全意识,现金、票据、各种印鉴,要妥善保管,使用时认真办理相关手续。

维护公司的利益不受到损失。

四、坚持财务手续,严格审核算(报销的发票上必须有经手人、会计和经理的签字方可报帐),对不符手续的发票不付款。

以下是本人对于外贸业务工作的总结和一些心得体会:一、订单,当拿到订单后,先仔细审查有无出入的地方,产品名称、数量、特别是金额等等(如有问题立即与领导商洽),同时涂上价格后交给国内部确认交期。

二、回PI,拿到国内部确认的交期制做PI发给客户(正常要求从接订单到回PI三个工作日)。

三、委托订舱,接到客户回复的PI后,制作委托书,委托书上注明出运港,目的港,品名,件数,毛重。

发给客户指定的货代公司。

(同一时间外贸部同事制作报检单据报检)四、索要配载,及时向货代索要配载也就是发货通知。

这个环节关系到出货的及时和准时问题,同时牵扯到船期和客人可以准时收到货物。

外贸跟单邮件范文

外贸跟单邮件范文

外贸跟单邮件范文一、订单确认后的跟进邮件(初次跟进生产进度)主题:Regarding your order [订单号] Production update。

Dear [客户名字],Hope this email finds you well! I just wanted to give you a quick heads up on the progress of your order [订单号].Our production team is like a well oiled machine, and they've already started working on your order. Right now, they're gathering all the materials, which is a bit like a chef collecting all the ingredients before cooking up a delicious meal.We expect to complete the production process within [X] days. But don't worry, if there are any hiccups along the way, I'll be the first to let you know.In the meantime, if you have any questions or special requests, just shoot me an email or give me a call. I'm here to make sure everything goes smoothly for you.Best regards,[你的名字][你的公司名称]二、货物即将完成生产,通知客户安排运输相关事宜。

外贸函件,商务邮件,实战总结

外贸函件,商务邮件,实战总结

目录第一天前期联络 (4)1.邀请客户见面 (4)2.讨论时间地点 (4)3.取消本次见面 (5)4.见面后的跟进 (5)5.展会后的联络 (6)6.开发潜在客户 (7)7.介绍自己优势 (7)8.突出专业素养 (8)第二天商务往来 (9)Part 1 询盘处理 (9)9.回复新客户的询盘 (9)10.回复有针对性的询盘 (10)11.回复语焉不详的询盘 (11)12.跟进老客户的询价 (11)13.给客户推荐新产品 (12)14.回答客户的各种问题 (13)Part2 如何报价 (14)15.快速准确的报价 (14)16.详细专业的报价 (14)17.回复客户的砍价 (15)18.多轮价格谈判 (16)19.最终确定价格 (16)Part 3 细节处理 (17)20.给客户准备样品 (17)21.向客户询问到付账号 (18)22.请客户支付样品费 (18)23.询问样品是否满意 (19)24.讨论包装问题 (19)25.讨论颜色问题 (20)26.确认设计稿 (21)27.了解客户的其他需求 (21)第三天订单操作 (22)Part1 订单确认 (22)28.收到客户订单 (22)29.付款方式谈判 (23)30.跟客户交涉修改条款 (23)31.收到最终订单 (24)32.给客户形式发票 (25)Part2 产前准备 (25)33.准备产前样 (25)35.紧急修改包装 (26)36.重新制作订单 (27)37.重新制作形式发票 (27)38.重新准备样品 (28)Part3 生产装运 (28)39.告示客户生产情况 (28)40.申请第三方验厂 (29)41.申请第三方验厂 (30)42.验货未通过 (30)43.整改后申请重验 (31)44.讨论装运细节 (31)45.告知客人装运和预计到港时间 (32)第四天收款问题 (32)46.提交单据并向客户催款 (32)47.收到客户付款通知 (33)48.请客户提供银行款水单 (33)49.发现付款错误跟客户重新讨论 (34)50.告知客户货款已收到 (35)51.请客户更改信用证 (35)52.请客户接受信用证不符点 (36)53.讨论新订单的付款方式 (36)第五天处理投诉 (37)54.对于品质的投诉 (37)55.对于交期的投诉 (38)56.对于服务的投诉 (39)57.道歉并提供解决方案 (39)58.客户提出索赔 (40)59.商量赔款金额 (41)60.申请分批赔付 (42)61.申请延期赔付 (43)62.拒绝客户的赔款要求 (43)63.讨论用别的方式代替赔款 (44)第六天售后跟进 (45)64.询问产品销售情况 (45)65.了解最新市场动向 (45)66.讨论同类产品 (46)67.针对缺陷提供改进方案 (47)68.对于降低成本的建议 (47)69.给客户专业的意见 (48)70.推荐其他同系列产品 (49)71.给客户最新的产品信息 (50)72.告知售后服务电话 (50)第七天其他日常的工作 (51)74.通知客户展会安排 (51)75.通知客人新网站完成 (52)76.公司地址变更通知 (53)77.邮箱地址变更通知 (53)78.病假的自动回复 (54)79.宣布公司的新规定 (55)80.职务调动通知 (55)81.内部工作调整通知 (56)82.休假通知 (56)83.离职通知 (57)84.退休通知 (58)第八天私人往来 (58)85.结婚通知 (58)86.请同事们聚餐 (59)87.产子通知 (59)88.邀请客户聚餐 (60)89.跟客户讨论私人问题 (61)90.请客户帮忙 (61)第九天特别问候 (62)91.圣诞问候 (62)92.新年问候 (63)93.春节问候 (63)94.感恩节问候 (64)95.万圣节问候 (64)96.长假问候 (65)97.祝贺新婚 (65)98.祝贺升职 (66)99.敬祝早日康复 (66)100.寄送小礼物 (67)第一天前期联络1.邀请客户见面Dear XXX,Glad to meet you at Canton Fair! We’re pleased to know that you will come to Shanghai next week.If possible, please visit our company then. We could collect your interested items together in your showroom.Looking forward to your reply!Regards,XXXUseful expressionGlad to meet/see you at HK Fair.很高兴在香港展上跟您见面。

外贸老人经验分享15—如何应对交货期延迟附案例分析范文大全

外贸老人经验分享15—如何应对交货期延迟附案例分析范文大全

外贸老人经验分享15—如何应对交货期延迟附案例分析范文大全第一篇:外贸老人经验分享15—如何应对交货期延迟附案例分析外贸老人经验分享15—如何应对交货期延迟附案例分析在外贸工作中,价格、质量和交货期,这三者可以说是最核心的三个方面。

虽然价格、质量和交货期这句话我们经常挂在嘴边,关于这三者的重要性也已经是老生常谈,但我感觉其实很多外贸业务员过多地关注价格和质量,而并没有真正足够地重视交货期。

很多外贸业务员曾经碰到过这样的问题:合作中的客户订单越来越少,直到突然有一天失去了联系,断了合作。

于是开始揣摩原因,是因为价格高了?(心绪不宁赶紧低价再拉拢客户)或者质量不过硬?其实很多国外买家更换供应商不全都是因为价格高,质量差,也有很大一部分是因为供应商交货期频繁拖延。

我曾经看过很多国外论坛上的买家对于交货期延迟的问题,吐槽相当严重:Many Chinese suppliers don't respect delivery time, that's why some buyers swift to other countries of Asia.I'm tired of so many excuses of delay-shipping, I will give chance to those suppliers whose price may a little higher but keep their words!各种吐槽…… 各种悲催的故事…… 我就不列举了看到很多朋友都有被客户催交期以及供应商交货不及时的困惑,我结合自己的经验愿与大家分享如下:一、不要把客户的问题,变成你的问题。

我举这么一个例子:有过这么一个法国的客户,平时发邮件很少回复。

当他有订单计划的时候就会发来一封邮件询价格。

价格低就不说了,交货期也压得很紧。

打个比方,我们正常做一个高柜的无纺布鞋套需要大概50天,可是客户要求30天交货。

【外贸业务全过程英文邮件】外贸推销邮件

【外贸业务全过程英文邮件】外贸推销邮件

【外贸业务全过程英文邮件】外贸推销邮件外贸业务全过程英文邮件外贸业务全过程英文邮件 1. 向顾客推销商品Dear Sir: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully 2. 提出询价Dear Sir: Jun.1, 2001 We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon.. Truly 3. 迅速提供报价Dear Sir: June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you. 4. 如何讨价还价Dear Sir: June 8, 2001 We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon. Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001 Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that webelieve will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down. Sincerely 5-2 拒绝进口商的还价Dear Sirs: June 12, 2001 Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer. Truly 6. 正式提出订单Dear Sir: June 15, 2001 We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date. Truly 7. 确认订单Dear Sir: June 20, 2001 Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times. Sincerely 8. 请求开立信用证Gentlemen: June 18, 2001 Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested. Sincerely 9. 通知已开立信用证Dear Sir: June 24, 2001 Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed. Sincerely 10. 请求信用证延期Dear Sir:Sep. 1, 2001 We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30. Sincerely 11. 同意更改信用证Gentlemen: Sept. 5, 2001 We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development. Sincerely。

国际贸易综合案例分析

国际贸易综合案例分析

国际贸易综合案例分析1. 【案情】我方A公司向美国旧金山B公司发盘某商品100公吨,每公吨200美元CIF旧金山,写明收到信用证后两个月内交货,以不可撤销即期信用证支付,限三天内答复。

第二天收到B公司回电称:“Accept your offer shipment-immediately”(接受你发盘,立即装运),A公司未作答复,又过两天B公司由旧金山花旗银行开来即期信用证,注明:“shipment immediately”,当时该货国际市场价格上涨20%,A公司拒绝交货,并立即退回信用证,试问这种做法有无道理?有何依据?2. 【案情】我出口企业对意大利某商发盘10日到有效。

9日意商用电通知我方接受该发盘,由于电报局传递延误,我方于11日上午才收到对方的接受通知,而我方在收到接受通知前已获悉失常价格上涨。

对此,我方应如何处理?3. 【案情】香港A商行于5月20日来电向上海B公司发盘出售木材一批,发盘中列明各项必要条件,但未规定有效期。

B公司于20日收到来电,经研究后,于22日上午11整时向上海电报局交发对上述发盘表示接受的电报,该电报于22日下午1时整送达香港A商行。

在此期间,因木材价格上涨,香港A商行于22日上午9时15分向香港电报局交发电报,其电文如下:“由于木材价格上涨,我5月20日电发盘撤销。

”但上海B公司在22日下午3时才收到该电报。

试问:(1)根据有关国际贸易法律,A商行是否已成功地撤销了5月20日的发盘?(2)A商行与B公司之间是否已成立了合同?4. 【案情】由于不可抗力事件影响履行合同,按惯例可免除一定的责任。

1976年7月我国唐山发生地震,在之前某外贸企业与日商订有三份煤炭出口合同,合同中商品名称分别为:“现货开滦煤”、“在某堆场存放的开滦煤”、“中国煤”。

试就以上情况分别说明我如何向日方提出免责要求。

5. 【案情】日本某商人在广交会上向我天津某公司以CIF条件出口仪器一批,合同未规定任何日方履行合同义务的先决条件。

外贸询盘跟进邮件范文外贸邮件跟进范文

外贸询盘跟进邮件范文外贸邮件跟进范文

外贸询盘跟进邮件范文外贸邮件跟进范文外贸询盘应该很多人听说过,那么你们知道怎么写外贸询盘跟进邮件吗?下面是WTT为你整理的外贸询盘跟进邮件范文,希望对你有用!一、买家询盘为泛问所有产品询盘格式通常如下:We are interested in all your products, could you please send us more information and sles about your products and price list?可参考如下模板回复:DearSir/ Madam,Thanks for your inquiry at Alibaba..We are professional supplier for plush toys at petitive price, located in Nanjing City, Jiangsu Province.Here is the attachment with some pictures of our products that may suit your requirements, for more, please check our website, and select the products that you’re interested in.We have great interest in developing business with you, should you have any inquiries or ments, we would be glad to talk in details through MSN:____________\ mails or any way you like.(附件内容可挑选一些公司主打产品)客户泛泛咨询时,往往真实购买意图一般,除非其正好需要/感兴趣您现在的产品或您挑选出的主打产品。

《跟单信用证统一惯例(UCP600)》下的案例分析

《跟单信用证统一惯例(UCP600)》下的案例分析

《跟单信用证统一惯例(UCP600)》下的案例分析【案例1】我某公司出口一批童装,收到国外开来的信用证,其中规定:数量为8000件,1月~8月分批装运1000件,每月装运1000件。

该信用证的受益人(卖方)在1月~4月每月装运1000件,银行已分批凭单付款。

第五批货物原定5月20日装运出口,但由于船只紧张,第五批货物延迟至6月2日才装船运出。

当受益人凭6月2日的装船提单向银行议付时,遭银行拒付。

请问:银行拒付理由是否正当?为什么?分析:根据第三十一条《跟单信用证统一惯例(UCP600)》分批支款或分批装运条款——a.允许分批支款或分批装运; b.表明使用同一运输工具并经由同次航程运输的数套运输单据在同一次提交时,只要显示相同目的地,将不视为部分发运,即使运输单据上标明的发运日期不通或装卸港、接管地或发送地点不同。

如果交单由数套运输单据构成,其中最晚的一个发运日将被视为发运日;含有一套或数套运输单据的交单,如果表明在同一种运输方式下经由数件运输工具运输,即使运输工具在同一天出发运往同一目的地,仍将被视为部分发运; c.含有一份以上快递收据、邮政收据或投邮证明的交单,如果单据看似由同一块地或邮政机构在同一地点和日期加盖印戳或签字并且表明同一目的地,将不视为部分发运,以及三十二条“如信用证规定在指定的时间内分批装运,若其中任何一批未按约定的时间装运,则该批何以后各批均告失败。

”在本案中,信用证规定:数量为8000件,1月~8月分批装运,每月装运1000件。

但在实际装运时,卖方第五批货物没有在5月份装运出口,延迟至6月2日才装船运出。

根据《UCP600》的规定:信用证规定在指定时期内分期付款及/或分期装运,如其中任何一期未按信用证的规定,则信用证对该其及以后各期均视为无效。

因此,卖方如有一次未按规定的期限装运,以后再装运便告无效,银行亦将拒绝议付。

所以银行拒付理由是正当的。

【案例2】中国某公司收到国外开来的不可撤销信用证,由设在我国境内的某外资银行通知并加以保兑。

出口外贸跟单实际经验总结

出口外贸跟单实际经验总结

Note:本人所在公司是office +factory, 虽然我的实际职位不是跟单,但是跟单可以说也是我其中的工作内容之一,所以以下所总结概述的工作我基本上也都要做。

刚无意中发现了这个个人认为比较实用的帖子,现ctrl+c下来放在这里,为最近自己的懒稍稍“正下名”,在此谢谢用心写下此帖的妞妞MM,辛苦了!一.经验小谈二.外贸必知三.面试考官会问的问题一.我的第一次实际操作经历,注:我的经验小谈第一次所在的这家公司主要方向是出口,所以我的跟单是面向出口的经验。

为了条理清楚,我分列如下:1. 一般都是老板或业务经理和外国客户进行E-mail直接沟通,对方询价,我们提供报价单,报价单内容如下:注:中间会用到Excel Photoshop,所以这两个软件要熟练操作。

多用多琢磨,会有很多便捷的操作方法。

2.客户下订单后,如果这些产品在我们长期合作的国内厂家生产范围之内的话,就直接向各厂家询价,询价的对象一般都是以前合作的很顺利的,没有或很少出现拖延货物装船期及客户好评的厂家;如果不是的话,就由我们两个外贸助理通过电话和E-mail向国内的厂家进行询价,各厂家报价,我将报价表总结出来,如下:注:(1).这里存在一个关键性的东西就是:报价要报含税价,即含增值税的价格,除非国家规定的增值税率为13%的产品,一般都是17%的增值税率,(2).如厂家说开普通发票可以吗?你可以绝对的告诉他不可以。

还有的厂家诓你说:我们这有好几种增值税发票,您要的是哪种啊?首先肯定的一点是他在完全胡说八道,出口用的增值税发票(税率相同的)就一种,这样的人你完全可以不用理会。

(3).一般厂家都不愿意报含税价,因为存在一个退税的问题,虽然国家鼓励出口,但是退税时间长,一般都在整个出口工作结束后上报退税后的两个月左右,时间拖的太久,而且有退不下来的风险,有的厂家报价的利润也许就只是退税的那个价,所以对于一个小厂家来说,有资金融通不畅的风险。

八种外贸跟踪邮件范文巧妙锁定客户

八种外贸跟踪邮件范文巧妙锁定客户

八种外贸跟踪邮件范文巧妙锁定客户1,报价后好几天没回复。

可以询问是否收到,收到了对价格有什么看法?对产品有什么建议?。

Sample one:Dear xxSorry to trobule you.Several days no news from you have you got my enquiry for xxxx ? Fullyunderstand that you are too busy to reply us.But we are still awaitfor your comments.We need your feedback to go ahead. Thank you inadvance.Many thanks and best regards.xxx2, sample 1 发出去后如果客户还没回复就这样跟进。

因为报价单里面有对价格限制有效期所以可以以此跟踪Sample two:Dear xxxxHope everything goes well !We are in receipt of your inquiry dated on xxx and quote you asfollow: XXXXXXX . pls kindly check whether price is workable ? Becasue price will beinvalid on xxxx.Wish we will promote business.Best regards.3, 如果碰到节假日也可以跟踪下。

sample 3Dear XXXXSorry for re-troubling you.pls find my pervious email below.Could you kindly check by return today ?Because we will on holiday from xx to xx and my email access may be limited.Thank you in advance.Bset regards.XXXX4,如果客户遇到客户国家节日也可以借此恭维一番。

外贸跟单英文邮件范文

外贸跟单英文邮件范文

外贸跟单英文邮件范文Mr.Hujiangjiang1008 Sand Five RoadMishawaka,IN 46540tel:(+86)138- 5400- 1298 e-mail:Dateof Birth:February.1984 Politi Status: Member of Communist Party of ChinaEducation Graduation: xx .06Georgia Institute of Technology 09 /xx- 06 / xxStudy abroad, Department of Biochemistry and Molecular BiologyXXX UniversityBachelor of Biomedical Engineering, Department of Biological Science and Technology1.CSC Scholarship 06 / xx2.Scholarship for Outstanding Students 12 / xx3.Project Management Intensive Track. Attended part-time project management certification course during nights and weekends. Excelled in team business simulations, winning two out of three rounds.4.Hult Action Project with Evonik Industries. Six-week business project. Provided remendations to increase sales, gain marketshare, and create sustainable impact. Ranked 2nd of 7 teams.5.Social Entrepreneurship Club President. Managed club profit and loss, directed fundraising and social entrepreneurship event production. Grew corporate sponsorship work from 3 to 20 in one yearResearch ProjectsResearch on Antigen Presenting with Phage Display 04 / xx- 06 / xx1.Conduct survey of literature and liaise with other labs2.Coordinate upkeep and sterility of laboratory glasswaremunicated findings and draft weekly progress reports to Professor Smith04/xx-02/xxResearch AchievementsDefect rebination induced by density-activated carrier diffusion in nonpolar InGaN quantum wells journal paper Appl. Phys. Lett, 103, 123506(xx)Reducing the efficiency droop by lateral carrier confinement in InGaN/GaN quantum-well nanorods journal paper Opt. Express 22, A370 (xx)Skills and CertificatesGood knowledge of cell culture and antigenic stimulation; Skilled in MACS, FACSSkilled in biochemical tests: protein expression, purification, Western BlotGood mand of Origin, Vector NTI, Primer Premier, FCS ExpressIELTS: 6.5; Proficiency in EnglishPractice ExperienceMarketing InternProduced events for a series of international marketing campaigns generating over 3,000 prospective clients in one month. Main events included GA’s annual career development seminar and a series of video production webinars. International team of 6 members representing 4 nationalities.Career Development Seminar. Assisted in the logistics of General Assembly’s largest annual marketing event, weling 400 national and international guests to Los Angeles for the 3-day seminar.Video Production Webinar. Sourced 4 contract teachers, setup online web forum, and invited over 2,600 participants to a 4-week video production webinar series.Conversion Planning Team. Before end of internship period, led team of three interns to create a proposal to convert 4% of the 3,000 new prospects into paying customers by the end of xx.XXX University AssistantGuided undergraduates to attend SITP projectsXXX University PresidentParticipated in the gold trade qualification training InterestBasketball篇二OBJECTIVESeeking a position in ShippingSKILLS:1、Good mand of English/Mandarin and MS Office software (Excel, Word,PowerPoint & Outlook) ;2、Good written and spoken in English, spoken Cantonese preferred; CET-43、Good interpersonal skillsEDUCATIONFrom xx.09 to xx.07,××× University, major in International Economics and TradeEXPERIENCEFrom xx.10 to now ***Co.,Ltd Marketing Dept.Shipping CoordinatorResponsibility:1、To make the space reservation and handle the issuance of shipping orders with carriers/forwarders;2、Confirm the delivery date with the follow-up Dept., Issued Shipment Advice;3、Co-ordinate with trucking pany on cargoes pick up;4、Contact with the customs clearing agent,and provide the doc for customs clearance;5、Contact with the carriers/forwarders,provide the shipping informations,then arrange the payment for shipment fee,and pick up the bill of lading;6、Proceed shipping documents including FORM A/packing list/inviove,and so on;7、Submit the doc with the L/C request to the bank.Achievement:1、acquainted with the special request of new customer to shipment and document, get the pliment of the pany supervisor and customer;2、Loading 70 containers per month smoothly.From xx.7 to xx.8 ×××Co.,Ltd Sales Dept. Shipping CoordinatorResponsibility:1、Contact with carriers/forwarders for booking space;2、Auditing & amend the L/C;3、Tracking the purchase order ,check the goods whether have achieved the order’s request;4、Contact with our logistic dep. on cargoes pick up;5、Print the shipping mark, proceed shipping documents including invioce/packing list/FORM A/ certificate of fumigation,and so on;6、Handd over the doc with the L/C request to the bank ;7、Create our department’s weekly/monthly report.Achievement:1、Loading 60 containers per month smoothly;2、Build up the new fumigation system;3、Make our dept. pass smoothly to The internal audit & external audit of ISOINTEREST:Travel, music, play ping-pong.内容仅供参考。

外贸真实案例实战分析

外贸真实案例实战分析

外贸真实案例实战分析:澳大利亚客户通过台湾总公司找到深圳我工厂洽谈订单事宜,注(台湾公司在深圳有一个分公司专门从事采购工作的办公地址,所有订单有台湾签发后发到深圳办公室后再发给相关工厂,验货也是由深圳这边来处理,注意:[深圳这边不具备付款权限] )刚开始时订单谈得很顺利,采购商考察了工厂后,对工厂的印象不错,考察工厂后就开始叫工厂报价,并安排手板样,因为订单量比较大,所以工厂十分重视这个订单,所以很快的就报了一个优惠的价格给客户,客户收到报价单后接受了价格,就通知工厂打样,样品出来后质量与功能方面都不错,客户确认了样品,并核对了价格,但是他发现价格与之前的有出入,比客户的目标价格超出来20个百分点,客户就把这个情况告诉了工厂,工厂也发现了这个问题,但是工厂经过再三确认,最后的价格就是根据样品来报价,少一分钱都不行,由于整票订单有100万,差20个百分点的话就相差将近20万的款.客户无法接受这个价格.问题1:如你是外贸业务员,你如何处理这个问题,并且把订单接下来,前提是尽量保护客户与工厂的利益最大化,并且让双方都满意,你如何做?与客户的价格谈妥后,客户就跟工厂确认的大货的交货期及一些付款方式,随后给我们下了一个100万的订单.并给我们发来了合同,单单一个付款条件,工厂与客户谈了快一个月.原因是他们想用月结,但是我们不同意,因为是初次合作,后来改为每月25号准时付款,我们也没同意,最后考虑到合同交货时间问题,我们工厂在这个付款方式过程中胜出.对于有上千人的工厂来说,订单数量不是很大,也不是很小,对于业务员来说是很大的.所以工厂在付款一个条件栏里增加一个附加条款,那就是订单确认后首付30%订金,余额在出货前收到客户余款后并经过财务确认无误后方可安排寄出正本提单.而采购商在合同上面要增加一条,如由于工厂原因延期交货的,要赔偿客户的损失,我们两家觉得这样公平,符合双方利益,合同就签了,收到采购商的模具费用与订金后就可以生产了.一般来说,一个塑胶模具的开模时间是17-23天左右,但是工厂采购为了得到更低的采购价格,把这款模具压在桌面15天还没发出去,不管业务员经业务经理如何催,还是要按他的意思做.实在没办法,业务经理通知了董事长,并告诉他,如果我们整个货期延期,将会给工厂造成巨大的损失,听到这,老大肯定发话了,模具订单必须在两天内发出去.又经过了两天,模具终于开始弄了,大概过了十多天,忽然接到模具厂商的电话说模具设计上有一些问题,因为我们之前是做手板出来确认的,现在模具出了问题,有可能要重新开模具,做为业务我就与工程师一起探讨如何解决问题,得出方案后立即通知采购.采购再通知了模具厂,还好,方案是成功的,在模具订单上面,我们比实际多花了18天.模具出来后试模顺利,很快进入投产,电子工程与结构工程还有PIE工程师拿到外壳后进行不断的测试,而采购部也早已开始对其他物料的采购,并且验货.很快样品测试生产通过了工程部的测试,安排投产.就在投产的第三天,装配部发现在电池的弹片与前面的那个弹簧在大货生产过程中发现问题,那个镀完镍后发现与那个PCB板很难焊接,焊接后又会与电池短路,因为当时工程师在测试的时候只是测试了几个样品并且都是由工程师自己测试的,所以做的比较好,但是现在是大货生产,所有的产品都要由下面工人来完成.工人不是工程师,而目前出现的这个问题会造成电池在很快的时间没电,因为短路原因,所做出来的产品将有大量的不良,并且肯定不能通过品质部门的验货.没办法,几个部门就一起开会处理了这个问题,而解决方案是新定制电池弹簧片与电池片.这就意味着那个已经采购回来的货要全部作废,并且交期不保,至少又要延期17天.问题2-1:如你是外贸业务员,你在这个事件中要承担什么责任,你将如何与客户沟通目前订单的情况 .问题2-2:如果客户强制要求你按合同货期出货,但是你自己心里明白,现在已是不可能按时出货了,你如何处理这个问题,因为延期交货会产生一大笔费用.你如何操作呢?当客户接受我了我们上面提供的方案后,(注意:由于是口头的同意,工厂没有提供文件资料让客户签字)客户要求我们尽快安排出货.因为台湾与澳大利亚那边已把所有产品的广告全部打到报纸上面了.这个费用不低,不能再延期了.如延期,不但要赔订单的钱,还要赔广告的钱.工厂考虑到了事情的严重性,停掉所有的订单全力来生产这个订单,但是很遗憾,因为这个产品比较难装配,工厂还是延期了7天时间,我通知客户过来验货,由于客户是要求走的是指定香港的一家货代,客户书面通知我要我帮他通知香港货代过来提货,并安排报关订仓事宜,全部完毕就在等着客户验货结果,因为当时客户有在工厂视查,没有发现什么问题,所以我们才敢报关并叫香港车过来提货.但是在验货过程中,客户发现绝缘片会与OPP袋出口在拔出的时间会把绝缘片弄断,这个机率为千分之一,但是表面上看没有任何问题,客户还是不同意,要求返工,返工费用一边一半.因为这个不是我们全部的责任,当时是有打样给客户看的,样品是经过确认的.返工大概需要3天,所以这一切都得取消,而那个香港过来的货代拖车必须要退回香港.由于所有的资料都已办好,香港车不可以空车回香港,如空车回香港需要很多手续,并且那个车是租的.一次是5700元的费用.所以这次返工又产生了5700元的费用.没办法,又要与客户沟通,因为这些乱七八糟的费用跟客户谈了很久,客户觉得让他们付很亏.而我们又觉得全部让我们付很亏.没办法,只能继续沟通.问题3:如你是外贸业务员,你如何跟客户谈这笔费用,这笔费用到底要谁出呢?你要如何跟客户谈这个损失及责任?请提供具体解决方案.经过返工后又通知客户过来验货,这次顺利通过,所以客户叫我安排报关买单出货.这些事也是很顺利,大概过了10来天,货已在香港指定货代的情况下到达目的港口,这时,我们也拿到正本提单,并把付本给客户传真过去让他们打款,在生产这个订单的过程中,由于工厂的过度延期,造成了客户相当的不满,所以他们担心工厂会收到钱后不给货,所以要求在打款时一手交银行水单一手交正本提单.他怕我们会因为延期的事担心客户告工厂.所以一直要求先拿到正本提单,本来他们是要求我们先把正本提单给采购办事处后,台湾那边才安排付款,但是工厂不同意,又坚持了一天,他们没办法,工厂由于过度延期,工厂也怕客户的那边水单会有问题,因为货款打出后可以在24小时内可以把款又拿回来,所以,工厂没有答应,而客户那边也是因为工厂延期问题,因为那个时间非常的紧只差一到二天,那个节日就过了,而节日一过,产品就没有用了.收到货后还要铺货.客户看到此结果十分的不满,但是他们又没有正本提单,他们怎么办呢,由于是客户指定的货代,所以台湾公司与澳大利亚公司两个公司全部给香港的货代公司发了一份保证书,强烈要求无提单提货,如出现问题,由他们两家公司全部负责.香港公司因为正本提单在我手上,他就给我打来电话谈了这件事,我说,没收到钱不会给提单,并且公司董事会已开会处理这个问题,主要有三点.第一点,没收到钱,绝对不发货,宁可不要货也要告客户及货代公司,你要是敢发,你就发.还有一个就是这批货都不要了.等着打官司.老板叫业务不要跟他们谈了,但是业务认为不能那样做,我还是给把实际情况告诉给台湾公司,台湾老板气得半死.说找律师跟我们算帐.第二点,香港货代公司你要是敢发货,我们将会按照合同金额的三倍要求他们赔偿,并给他们发出了律师文件.而深圳采购办事处这边也叫了律师打电话给我商量这个问题,我在电话里跟他们说,我们跟客户会好好解决这个问题,不需要律师,如你真得有需要,可以去看一下合同上面所写的付款条件.香港货代公司也怕得要死.因为香港公司如果没有给他正本提单的话,他敢放货,我们可以用正本提单告倒他.随着时间的推移,时间越来越紧了,我找了公司里所能找得了,并给台湾的老板打了一个国际长途,一个电话过去打上班打到下班,一共打了3个小时.打个整个公司的电话传真都发不出去.我不敢用我的座机打,因为要扣费用的.我给那个老板谈了很久很久.最后在我的努力沟通下,那个老板最终答应了我的建议.问题4:请问业务如何在工厂拒绝谈判的情况下发现有还一点点的沟通机会,要如何与客户沟通呢,如何让客户接受工厂提出的条件呢.如是你,你如何办?. 我跟我们董事长谈了一下,也给老板娘汇报了一下,最后这事件就终于搞定了.老板听了我的汇报后,说我对这件事处理的虽然非常满意,但是也说这样操作十分的危险,在这个订单中,我跟客户已经常吵到快打架的地步,那个采购员满脸的杀气,以前不是这样的,跟她坐电梯里,有一种阴沉沉的感觉.我在后来开玩笑跟他们老板说,我不敢跟你那个采购员做生意了.我太怕她了.在中秋节那天,我是一个唯一收到客户给我寄中秋月饼的人.同事都骂我,说那个订单搞成那样还要别人给你送月饼呀.不知道啥搞的,还送了我一些小礼物.不过,我也在那天请客户吃一餐,他们老板说请我的,但是他说那个采购员没带钱,由她们先请,我买单,倒…………………..以上是真实事件.问题5:当D/P付款方式遇到客户指定货代时,这个付款条件是否还能保护供应商的权益呢?当你把货交货客户所指定的货代时,这票货是否还在你的手里控制?如果不在,请问你如何控制这票货呢?如果货代公司与客户结合,无提单放货,你做为业务,要如何处理这件事呢,如货被客户拿走,而提单在你手上,你将如何做呢.因为公司损失是很大.请给具体解决方案如何规避风险?5-1:做为工厂的采购,在这个事件中有没有责任呢,如有,需要承担什么样的责任? 5-2:做为工厂的负责人如采购经理与生产部的经理与主管在这个事件中分别需要负哪些责任呢?5-3:做为业务员,他是如何做到既拿到余款,又不失去这个客户呢?5-4:做为一名律师,如供应商与采购商弄上法庭的话,哪一家会胜诉呢?5-5:如你是一个外贸新手,当你碰到这个问题时,如何解决呢?5-6:如你是财务主管,你觉得那个合同上面的条款是否是安全的吗?5-7如你是老板,当你知道你的员工犯下如何错误,你会如何处理呢?5-8:如你是客户,当你遇到这个事情时,你如何评价上面的处理方式呢?5-9:如你是一个局外人,当你听到这个事时,你如何看待这个事情呢?在做任何商品的销售,销售人员应该培养一种精神,那就是培养对自己所卖的商品的信心,有很多时候我们这些代销的卖家对自己的上级批发商或者厂家没有十足的信心,在这里我要说一句,如果你对自己的批发商或者厂家没有信心,那么千万别做这些商品,因为这会影响了你在销售过程中的信心不足而让很多本来可以成交的机会流失。

外贸订单英语邮件全过程范文

外贸订单英语邮件全过程范文

外贸订单英语邮件全过程范文-CAL-FENGHAI.-(YICAI)-Company One 1•CAL-本页仅作为文档封面,使用请直接删除外贸订单英语邮件全过程范文(总5页)-CAL-FENGHAI.-(YICAI)>Company One 1■CAL■本页仅作为文档封面.使用请直接删除外贸订单英语邮件全过程范文(1)开发信Hi Kelvin,Glad to hear that you're on the market for flashlight and other promotional items・This is C from *** Ltd in China・ We specialized in flashlights and premiums for 10 years, with the customers of Coca-Cola, Craft, Pepsi, etc., and hope to find a way to cooperate with you!Please find the pictures with models and d iff ere nt packaging in attachme nt. An America n guy purchased this model in BIG quantity last year・ I would like to try now, if it's suitable for Europe・FREE SAMPLES can be sent on request. Call me, let's talk more!Thanks and best regards,C♦** LtdTel:***Fax: ***Mail: ***(2)价格谈判Hi Kelvin,Thank you so much for your kind mail!Sure, our models with top quality, and think all of them meet the quality level in your local market! If the price is not suitable in your price range, could you pls accept to do a little change The price will be reduced 3%. That is, pc.Looking forward to your early reply. Thanks・xxxxKind regards,Dear Kelvin,Pls don't worry about the quality. Price is important, but quality counts for much more!Here is just a little chang巳the original length of the flashlight is 102mm, and now we just make it short, 89mm in stead! And then, the total cost will be reduced 3% because of the material saved!All the luminosity and the body look the same! I think it's workable for both of us. Any comme nts Best regards,(4)运费商议Hi Kelvin,Already checked the freight cost with forwarder, and was informed the air freight from Shanghai to Stockholm would be kg. That is z pc will be added on the basic price・Therefore, the C&F cost is +=pc・Please con firm the above details, and I'll send you the proforma inv oice ・Looking forward to your reply!Thanks and best regards,(5)催Dear Kelvin,Sorry to trouble you again ・ Because the busy order season is coming, pls con firm the details soon.We need to arrange the mass production asap, to keep the delivery on time! Thanks・Kind regards,<6)价格再不满后的谈判Sorry Kelvin,Please consider more about the quality, would you like to evaluate the sample in advance And we can talk about price later・ Okay(7)价格确定选择Dear kelvin,Thank you for your kind mail! But unfortunately, this price also unworkable for us.I sincerely hope to have business with you, pls realize our position・ 2 suggestions as below:1)everything keep the same, pc, C&F air Stockholm2) everything keep the same, pc, with 3*AAA battery, C&F air StockholmComments, please・ Thank you!Rgds,(8)成交催单下订金Dear Kelvin,Great! My boss fin ally con firmed your target price ・ You're a so good negotiator!!!Please find our PI in attachment, and sign by return today. Also pls arrange the wire transfer of 30% deposit soon!Thank you!Kind regards,(9)跟踪确认范文1:Hi Kelvin,No news from you for one week Any problemsKind regards,范文2:Dear Kelvin,Any update I phoned your office yesterday, but nobody answered・What's up now We need your urgent con firmation to arra nge the mass producti on.By the way, did you already arrange the wiretransfer of 30% deposit Pls send me the bank receipt・Thank you!Best regards,do)完成任务。

外贸邮件案例

外贸邮件案例

很多sales朋友常常抱怨,开发信效果很差,100封里面好几十封退信,剩下的就是石沉大海,难得有一个老外回一句“No, thanks.”就可以让你激动半天。

其实大家有没有想过,这样的做法会严重挫伤自己的积极性。

可以试想一下,当你一天坐在电脑面前12个小时,从google和各种黄页搜索到客人信息,一封一封开发信发出去,晚上满脸疲惫的回家,等第二天满怀希望上班的时候,邮箱里爆满各种各样的退信,你是什么感受?我以前也是做业务的,当年大学毕业后从业务助理、跟单做起,后来做sales和sales manager,PA to director,一直到现在做buyer,中间换了几份工作,也经历过大部分朋友所经历的各种问题。

我当时也有这么一段时间,没日没夜地发推销信,找新客人,无休止地报价,但效果甚微。

后来跟很多不同的客人熟识了以后,私底下聊起才发现,当初的开发信写的是大大有问题的。

很多老外也是做sales的,也会写开发信,为什么成交率比我们高很多?即使不说成交率,回复率也大大高过我们?很多刚毕业的朋友们都是学国贸专业出来的,一般都学过外贸函电这门课,老师们反复教你们怎么写商务信函,怎么回询盘等等,其实这些教材几乎都是学院派人士编的,不是老掉牙过时的东西,就是和现实基本脱节的。

很多老师一辈子都呆在学校里,连外贸都没做过,你怎么能指望从他们这里学到写商务信函的精髓?真正的好的email,必须要模仿老外的行文方式,尤其是英语为母语的客人!即使你的邮件写得四平八稳,语法精到,整篇下来没有任何错误,在大学里可以拿满分作文了,可客人收到以后,还是怎么看怎么别扭。

我觉得,你给客人写邮件的时候,必须要忘记中国人的行文和思维方式,要按欧美人的习惯去思考问题和写邮件,这样才能让客人把你当成同类。

到那一天,你随便写一封邮件,当大部分人都看不出这封邮件出自一个中国人之手,你就出师了!我先列举一些大部分朋友写email时常范的错误,大家可以看看,对比一下自己,其中的几条是自己也会有的?接下来再讨论开发信怎么写。

外贸跟单英文邮件范文

外贸跟单英文邮件范文

外贸跟单英文邮件范文Mr.Hujiangjiang1008 Sand Five RoadMishawaka,IN 46540tel:(+86)138- 5400- 1298 e-mail:Dateof Birth:February.1984 Politi Status: Member of Communist Party of ChinaEducation Graduation: xx .06Georgia Institute of Technology 09 /xx- 06 / xxStudy abroad, Department of Biochemistry and Molecular BiologyXXX UniversityBachelor of Biomedical Engineering, Department of Biological Science and Technology1.CSC Scholarship 06 / xx2.Scholarship for Outstanding Students 12 / xx3.Project Management Intensive Track. Attended part-time project management certification course during nights and weekends. Excelled in team business simulations, winning two out of three rounds.4.Hult Action Project with Evonik Industries. Six-week business project. Provided remendations to increase sales, gain marketshare, and create sustainable impact. Ranked 2nd of 7 teams.5.Social Entrepreneurship Club President. Managed club profit and loss, directed fundraising and social entrepreneurship event production. Grew corporate sponsorship work from 3 to 20 in one yearResearch ProjectsResearch on Antigen Presenting with Phage Display 04 / xx- 06 / xx1.Conduct survey of literature and liaise with other labs2.Coordinate upkeep and sterility of laboratory glasswaremunicated findings and draft weekly progress reports to Professor Smith04/xx-02/xxResearch AchievementsDefect rebination induced by density-activated carrier diffusion in nonpolar InGaN quantum wells journal paper Appl. Phys. Lett, 103, 123506(xx)Reducing the efficiency droop by lateral carrier confinement in InGaN/GaN quantum-well nanorods journal paper Opt. Express 22, A370 (xx)Skills and CertificatesGood knowledge of cell culture and antigenic stimulation; Skilled in MACS, FACSSkilled in biochemical tests: protein expression, purification, Western BlotGood mand of Origin, Vector NTI, Primer Premier, FCS ExpressIELTS: 6.5; Proficiency in EnglishPractice ExperienceMarketing InternProduced events for a series of international marketing campaigns generating over 3,000 prospective clients in one month. Main events included GA’s annual career development seminar and a series of video production webinars. International team of 6 members representing 4 nationalities.Career Development Seminar. Assisted in the logistics of General Assembly’s largest annual marketing event, weling 400 national and international guests to Los Angeles for the 3-day seminar.Video Production Webinar. Sourced 4 contract teachers, setup online web forum, and invited over 2,600 participants to a 4-week video production webinar series.Conversion Planning Team. Before end of internship period, led team of three interns to create a proposal to convert 4% of the 3,000 new prospects into paying customers by the end of xx.XXX University AssistantGuided undergraduates to attend SITP projectsXXX University PresidentParticipated in the gold trade qualification training InterestBasketball篇二OBJECTIVESeeking a position in ShippingSKILLS:1、Good mand of English/Mandarin and MS Office software (Excel, Word,PowerPoint & Outlook) ;2、Good written and spoken in English, spoken Cantonese preferred; CET-43、Good interpersonal skillsEDUCATIONFrom xx.09 to xx.07,××× University, major in International Economics and TradeEXPERIENCEFrom xx.10 to now ***Co.,Ltd Marketing Dept.Shipping CoordinatorResponsibility:1、To make the space reservation and handle the issuance of shipping orders with carriers/forwarders;2、Confirm the delivery date with the follow-up Dept., Issued Shipment Advice;3、Co-ordinate with trucking pany on cargoes pick up;4、Contact with the customs clearing agent,and provide the doc for customs clearance;5、Contact with the carriers/forwarders,provide the shipping informations,then arrange the payment for shipment fee,and pick up the bill of lading;6、Proceed shipping documents including FORM A/packing list/inviove,and so on;7、Submit the doc with the L/C request to the bank.Achievement:1、acquainted with the special request of new customer to shipment and document, get the pliment of the pany supervisor and customer;2、Loading 70 containers per month smoothly.From xx.7 to xx.8 ×××Co.,Ltd Sales Dept. Shipping CoordinatorResponsibility:1、Contact with carriers/forwarders for booking space;2、Auditing & amend the L/C;3、Tracking the purchase order ,check the goods whether have achieved the order’s request;4、Contact with our logistic dep. on cargoes pick up;5、Print the shipping mark, proceed shipping documents including invioce/packing list/FORM A/ certificate of fumigation,and so on;6、Handd over the doc with the L/C request to the bank ;7、Create our department’s weekly/monthly report.Achievement:1、Loading 60 containers per month smoothly;2、Build up the new fumigation system;3、Make our dept. pass smoothly to The internal audit & external audit of ISOINTEREST:Travel, music, play ping-pong.内容仅供参考。

跟单案例分析

跟单案例分析

1、青岛某纺织厂向加拿大出口一批绣花被罩,国外要求花绣在被罩的横面。

但合同签订后,该厂在加工时,认为花纹应绣在被罩的竖面才较明显,便擅自决定改变了绣花部位。

货物出口到国外后,买方以布局与合同不符为由,要求全部退货。

请问我方应如何处理较为妥当?在进出口业务中,如果卖方所交货物的品质与合同规定不符,买方有权拒收货物或提出索赔要求。

因此,在上述案例中我方不能拒绝对方的退货要求。

但从我方的利益看,由于货物已经生产出来并已出运国外,如果接受对方的退货要求,并将货物运回国内,将使我出口企业蒙受巨大经济损失。

为了减少我方的损失,我方应该争取在我方提供一定经济补偿的条件下使买方接收货物,或者将出口合同改为由买方代表。

在买方拒绝上述二项建议的情况下,也要积极寻找其它的买主或代卖商。

2.某厂外销布匹4万米,合同上订明:红白黄绿四种颜色各一万米,并附有允许卖方溢短装10%的条件。

该厂实际交货数量为红色10400米,白色8000米,黄色9100米,绿色9000米,共计36500米。

白布虽超过10%的溢短装限度,但就四种颜色布的总量来说,仍未超过条件。

在此情况下,是否只有白布部分违约还是全部违约?因为此交易在买卖合同中有明确规定,因此虽然总量仍符合溢短装条款,但由于白布短装超过10%的规定限度,所以应视为违反原定买卖合同,进口商有权向出口商索赔,甚至有权取消合同。

在国际贸易实务中,溢短装条款对交货总量以及同一合同项下若干关联商品均有约束力。

3. 一批男士夹克共100箱,自广州运至纽约,船公司已签发“装船清洁提单”,等货到目的港,收货人发现下列情况:①5箱欠交;②10箱包装严重破损,内部货物已散失50%;③10箱包装外表完好,箱内货物有短少。

试问上述三种情况是否应属于船方或托运人责任?为什么?(1)(2)属于船方责任,因其已签发“已装船清洁提单”,则应保证货到目的港交货时数量的完整和货物外表状况良好;(5分)(3)是装货短少,应属卖方的责任。

外贸的案例分析

外贸的案例分析

外贸的案例分析【篇一:外贸的案例分析】一个外贸经典案例分析个外贸经典案例分析出口实例流程解析案例基本资料外贸公司(简称思科):南京思科纺织服装有限公司nanjing sico textile garment co., ltd.huarong mansion rm2901 no.85 guanjiaqiao, nanjing 210005,chinate 0086-25-35784312fax:0086-25-35784513 国外客户(简称ff):fashion forceltdp.o.box8935 new terminal, alta, vista ottawa, canadatel: 001-61 3-4563508 fax: 001-613-4562421 交易商品:cotton blazer 全棉运动上衣成交方式:cif 付款方式:即期信用证(l/c sight)通知行:中国银行江苏省分行出口口岸:上海服装加工厂:无锡季节制衣有限公司面、辅料工厂:无锡百合纺织有限公司货运代理公司:上海凯通国际货运代理有限公司承运船公司:中国远洋集装箱运输有限公司备注说明:本案例涉及思科公司的部门有三个:业务部、单证储运部、财务部。

其中,业务部负责接洽业务,单证储运部负责出运安排、制单、核销,财务部门负责应收、应付帐款。

这是一笔南京思科纺织服装公司和加拿大客户就女式全棉上衣交易的贸易实务案例。

出口到加拿大的纺织品有配额限制,在准备单证时需注意及时申请“输加拿大纺织品出口许可证”,另需注意缮制“加拿大海关发票”等单证,及时寄出给客户用于进口清关。

本案例涉及贸易公司业务部、单证储运部、财务部三个部门,以及工厂、货运代理公司等。

在实际业务中,租船订舱、报验、申领核销单、申请配额等工作往往是贸易公司的各个部门在同时进行的,次序不分先后。

从本案例中,学生可以了解到贸易公司各部门以及货运代理公司等工作过程。

对学生今后在贸易公司相关部门以及货运代理公司的工作有实务性的认识。

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整个跟进过程邮件案例,涉及到公司,网址,和客人及产品信息部分均经过处理。

Hi again Tim,This is another customer from UK./Hope this helps.Many thanks,2011-10-26win发件人:Tim B发送时间:2011-10-26 01:52:23收件人:win抄送:主题:RE: fancy dress orderHi Mr Win Wong,Thank you for the order examples you sent. They are a great help to see what is popular.After seeing the quantities you have sent over I feel I would need to place a trial order of around $2000 or more, what would be the discount you can offer to persuade me to place this order with your company.In regards to an order would it be possible to get it to Nantong, China as I have a container heading to the UK in the next few weeks. If so how much would this cost?My main sales outlet will be online. Is it possible to pass on the company trading name of Emma Meyer invoice you sent over, so if they have a website I can have a look at the variation of outfits they offer.Thanks very much,Look forward to hearing from you.Tim BDate: Tue, 25 Oct 2011 15:16:00 +0800From: winTo:Subject: Re: RE: fancy dress orderHi Dear Tim,I sent you 3 orders from recent customers,can you read them?Generally speaking fancy dresses and costumesare popular this year.Plus corset is hot most time of the year!we will have more styles coming out soon.Tim, is it possible to let me know yoursales outlet? maybe I can have some suggestionsto let you get started faster?Thanks,2011-10-25win发件人:Tim B发送时间:2011-10-22 00:25:58收件人:抄送:主题:RE: fancy dress orderHi Win Wong,Thank you very much for getting back.I would like to see your suppliers in the UK as I wanted to place an order with them to see the quality of the items, if the will allow you to disclose them this will be most helpful.In regards to your customer base in the UK, if you are unable to mention who theyare, can you anomalously let me know a breakdown of the styles and quantities of a random order so I can get an idea of what to order from you for myself.Kindest Regards,Tim BDate: Fri, 21 Oct 2011 17:00:20 +0800From:To:Subject: Re: RE: fancy dress orderHi Tim,We are selling to many small companies and individuals in UK.(most are individuals NOT company)We have been in this industry for 7 years and UK is our most importantmarket these years. and I highly value the opportunity to work with you.I need to ask their permission if I can share their information with you.Most popular product are on our website . you may seeour prices directly there, and if you order volume is high and you will havebetter price.In fact big buyers will send us pics or samples to make OEM order.if you are considering to place big order. maybe we can work in thisway to reduce your cost?Looking forward to receive your comments.Christmas is closer and closer, I am happyif I can assist you in your business.Speak soon!Win2011-10-21win发件人:tim发送时间:2011-10-21 01:40:14收件人:抄送:主题:RE: fancy dress orderDear, Mr WinThank you for your fast response, I am keen in making a large order within the category of women’s fancy dress/costumes. Can you tell me what companies you supply within the UK and what are the most popular products they purchase?Thanks very much,TimDate: Thu, 20 Oct 2011 14:07:39 +0800Hi Dear Tim,This is Mr. Win, very glad to get your email.Delivery time-we sell with stock, ship in 72hrs normallyshipping by EMS, DHL depends on your order volume.arriving in 5-10 days.Postage-5-8usd per kilo depends on total weight, themore you order the unit postage less.Size-only small part costume is one size.in fact we have 3 sizes for most items. please see moreitems in the website.if you have your design and you order 100+ eachstyle. we may have 3-4 sizes.Thanks,2011-10-20win发件人:tim发送时间:2011-10-19 22:34:55收件人:抄送:主题:fancy dress orderDear Sir/Madam,I am interested in the range of fancy dress costumes you offer, can you please send me further information on:∙The delivery time to the UK∙Postage/shipping costs and any other costs included∙ The costumes on your website that state one size, what size are they E.G small/medium- 8-10. Also are they available in other sizes?Thanks very much,Tim B。

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