城市轨道交通客运服务英语 unit 7 Subway Broadcasting

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Unit 7 Subway Emergency《城市轨道交通客服英语》教学课件

Reading: What If ...
at a safe distance from the attack for treatment and decontamination. An emergency is no time for modesty. Decontamination will most likely mean taking off all of
your clothes (contact lenses, too) and plunging into a shower — a sort of car wash for humans. The procedure takes place in discreet tents; paper clothing will be provided when you’re done. Say goodbye to your clothes and belongings. Anything that’s been touched by a hazardous substance must be destroyed.
Reading: What If ...
→ If the train doesn’t stop in the tunnel and no instructions are given, get off at the next station. The doors will open even if the operator is incapacitated. In the meantime, you can: →Breathe through whatever is handy — your clothes, paper towels, etc. Use two to three layers if possible. Take shallow breaths. →Close your eyes. →Try to cover exposed skin. What to expect: First on the scene will be the jurisdiction’s fire and EMS department, who will determine what the agent is so that victims can be treated accordingly. Meanwhile, victims will be removed to an area

城轨交通专业英语Unit7`8

battery给电池充电
automatic analyzer自动查询机
valid ticket holder有效持卡人
wheelchair lift无障碍电梯
deal with sb.与某人打交道
sth处理，应对
prepare sth for sb为某人准备某物
follow the instruction听从指示
1.Review what we have discussed in this class:
the words and phrases and expressions;
practiceto use the expressions with your
partners.
2. Preview Unit13 and Unit14. Find out what
Lead-in words:
(2)Clarifying teaching objectives of this class
Know more about the services in the subway
Be able to read some service signs in the subway
2.Remember some words about ticket office
预习重点
1.Try your best tofigure outhow many parts a subway station contains
2.Find outas many subway positions as possible
附件2任务书
项目
内容
课题
Unit7Platform Service;
Unit8Ticket Office

城市轨道交通客运服务英语 unit 7 Subway Broadcasting

Activity 3&4
refer [rɪ'fɜː] vi. 涉及；提到 Crowd Management Plans 限流措施
Dialogue A How can I broadcast correctly?
Dialoge A Words Activity 1 Activity 2 Activity 3&4
Lily : Good morning, Mr. Chen. Would you please do me a favor? Mr. Chen: Certainly. What’s the matter? Lily: I will work as an intern on broadcasting position in the short future. But how can I broadcast correctly? I’m not sure about using some broadcasting terms. I wonder if you could help me. Mr. Chen: No problem. And what kind of terms do you refer to? Lily: If there are too many people on the station, what shall I do to remind passengers?
Dialogue B The Subway BroadcastingShould be Concise and Standard.
(Broadcasting: Welcome to subway Line 1.This train is bound for SiHui East. The next station is SiHui, The door on the left side will be used. Please keep clear of the door. please get ready for your arrival.) Jack: Hi, Lily. Long time no see, how have you been? Lily: Very good. And you? I heard that you want to settle in Beijing. Jack: Fine, yes, I have the thought because of you guys working so hard to make the city more and more beautiful. I love it. (Broadcasting: To keep a clean and healthy environment, do not eat, drink, smoke or litter on train. Thank you.) Lily:Well, speaking of work, can I ask you something work related?

城市轨道交通专业英语(运营管理方向)习题答案

Part 1 Situational Conversation情景对话1.1 Service 服务A。

subway； figure out; direction； stopsB.1。

您可以从C1口出坐8路到人民公园。

2.打扰了，您能告诉我从这儿怎样乘坐地铁去火车站吗?3。

到了之后在E出口出，上面有公交接驳。

4。

您必须在烈士陵园站下车，换乘3号线。

C.1。

arrive2。

pull in3.from4.leaves5.tookA。

1。

My wallet is gone! I may have left it on the train.2。

Please tell me the time and direction of the train.3。

Please describe your backpack.4.It’s a blue and black backpack， made of canvas. It's 40 centimeters wide and 60 centimeters long.5。

Please tell me your name and phone number. We'll contact you as soon as we find it.B.1。

你好，我的公文包被落到列车上了。

2。

哦，我的钥匙掉到站台里了！我可以看到他们在轨道上!3.我很担心。

我的文件包里有我们公司许多重要的文件和数据！4.你能帮我找我的身份证吗？我想是昨天下午掉到站台上了.5.你好,我的手机不见了。

我可以用你的电话打个电话吗？C。

1. security 2。

for a long time 3。

peak 4。

duty 5。

cooperate1。

2 Ticketing售票A. 1。

Yes, youcan.2. It’sthree ways.3. 5 yuan, 10 yuan and 20 yuan。

城市轨道交通英语单元7

Try to discuss
Part A
Part B Part C Part D
How can the disabled travel by subway?
1.If a blind wants to travel by subway____________________
Part E
2.If a disabled man in a wheelchair wants to take the subway______________________________________
platform 1).the train down to ..is arriving. transfer station The next station is Guomao please get ready for your arrival. Guomao is a transfer station,
Unit 7 Platform Service
站台服务
Learn what you need
Use what you learn
Learn what you need
Use what you learn
Unit Aim
Part A
Part B Part C Part D
You will be able to
3) HUOYING
4) HUILONGGUAN
Part E
Learn what you need Use what you learn
Passage
Try to understand
Part A
Part B Part C Part D
Can you write some sentences broadcasting in the subway radio? Fill in the chart .

城市轨道交通专业英语UNIT7

Never raise your voice or yell [jel] 大喊 at the guest。
面对乘客时,永远不要提高你的声音或大喊大叫
By objective [əb‘dʒektɪv] 客观的；真实的；宾语的 and get all of the facts。
要客观并且保证了解全部事实。
B:是的,很抱歉给您带来不便。恐怕是雷电击坏了空调电路。
A: I see. But when will the air-conditioner go back to normal? A:我知道,但是什么时候空调能修好呢? B: I can抰 say for sure when it will be back in operation. But take
他说列车上空调太热,每个人都被汗水湿透了。
I felt sorry about it, and I told him an upgrading [‘ʌpgreɪdɪŋ] 升级 project ['prɒdʒekt] 计划was underway [ˌʌndə'weɪ] 正在进行中的, and hopefully we would have a cooler train in two weeks.
Show the guest you are concerned [kən‘sɜːnd] 关心的； about the situation。
明确告诉乘客你所关注的问题
When the guest is correct, tell him or her that you will go to work on correcting the situation at once
A (1)get stuck (2) aisle (3)upgrad (4)step-free (5)air output amount of blast (6)air-conditioner (7)disabled (8)tour (9)complain (10)on ones own

城市轨道交通客运服务英语——第六章 Broadcasting

Project 6
Broadcasting
Project Objectives
To understand the basic terms on Metro transportation; To understand broadcastings on Metro; To realize different situations on Metro transportation; To master the sentence patterns related to Metro transportation; To make various Metro broadcastings according to different situations.
Ⅰ Practice and Learn
Mini Talks
3. Communication System in a Metro A:Excuse me, Madam. I can，t find my wallet. I believe that I have lost it in this Metro. B:No worries! Let me help you. What about I broadcasting the news? Maybe the person who has picked up your wallet may return it to you, after he has heard of our broadcasting. A:Thanks! Then let，s have a try! （10 minutes later.） B:Here you are! Here is your wallet! A:Oh, thanks very much! B:You should thank the passenger that has picket it up as well.

城市轨道交通专业英语习题答案.doc

Part 1 Situational Conversation情景对话Service 服务A. subway;figure out; direction; stopsB. 1. 您可以从 C1 口出坐 8 路到人民公园。

2.打扰了，您能告诉我从这儿怎样乘坐地铁去火车站吗？3.到了之后在 E 出口出，上面有公交接驳。

4.您必须在烈士陵园站下车，换乘 3 号线。

C. 1. arrive 2. pull in 3. from 4. leaves 5. tookA.wallet is gone! I may have left it on the train. 2.Please tell me the time and direction of the train.3. Please describe your backpack.4. It's a blue and black backpack, made of canvas. It's 40 centimeters wide and60 centimeters long.5. Please tell me your name and phone number. We'll contact you as soon as we find it.B. 1. 你好，我的公文包被落到列车上了。

2.哦，我的钥匙掉到站台里了 ! 我可以看到他们在轨道上！3.我很担心。

我的文件包里有我们公司许多重要的文件和数据！4.你能帮我找我的身份证吗？我想是昨天下午掉到站台上了。

5.你好，我的手机不见了。

我可以用你的电话打个电话吗？C. 1. security 2. for a long time 3. peak 4. duty 5. cooperateTicketing售票A. 1. Yes, you can.2. It ’s three ways.3.5 yuan, 10 yuan and 20 yuan.4.Ticket Vending MachineB. 1. Tickets can be bought at Ticket Vending Machines of each station or usecity card.2. The chip in the card also allows you to buy tickets at ticket vending booth orin metro. Which is a time-saver if there are long lines at the ticket counter.3. Introduced the function of AFC system and the work principle of TVM.4. It's easy. Just go to the ticket office the subway.5. Related departments revealed that line 5 is completed, would change current ticketing system, achieve new ticketing system according to mileage.C.略A. 1. You can recharge your card at subway stations, convenience stores, banks oronline.2. Public transportation card can also be used to taxis and buses.3. Your card is not magnetic, we can give you a new card.4. Please fill in your name and phone number on the receipt.5. If the passengers need invoice, please go to customer service center to receive.B.略A. 1.我赶时间我想退票。

城市轨道交通客运服务英语作文

城市轨道交通客运服务英语作文The Role of Urban Rail Transit in Passenger TransportationUrban rail transit systems have become an integral part of modern cities, playing a crucial role in providing efficient and sustainable passenger transportation. These systems, which include metro, light rail, and commuter rail, offer a range of benefits that have made them a preferred choice for urban mobility.One of the primary advantages of urban rail transit is its ability to alleviate traffic congestion on city streets. By offering a high-capacity and reliable mode of transportation, these systems can significantly reduce the number of private vehicles on the roads, leading to a decrease in traffic jams and improved overall traffic flow. This not only benefits commuters but also contributes to a cleaner and more livable urban environment, as it reduces emissions and noise pollution.Another significant benefit of urban rail transit is its energy efficiency. Compared to private vehicles, rail systems are generally more energy-efficient, consuming less fuel per passenger-kilometer. This translates to lower greenhouse gas emissions and a reduced carbonfootprint, making them a more environmentally friendly option for urban transportation. Furthermore, the electrification of many rail systems allows for the integration of renewable energy sources, further enhancing their sustainability.Urban rail transit also plays a crucial role in promoting social equity and accessibility. By providing affordable and reliable transportation options, these systems enable individuals from diverse socioeconomic backgrounds to access employment, education, healthcare, and other essential services. This accessibility can help to bridge the gap between different neighborhoods and communities, fostering greater social inclusion and economic opportunities.Moreover, urban rail transit systems have the potential to shape urban development and land use patterns. By connecting different parts of a city, these systems can encourage transit-oriented development, where residential, commercial, and recreational areas are designed around transit hubs. This can lead to more compact and walkable communities, reducing the reliance on private vehicles and promoting a healthier and more sustainable urban lifestyle.In terms of passenger experience, urban rail transit offers a range of benefits. The systems typically provide a comfortable and efficient travel experience, with features such as air conditioning, Wi-Fi connectivity, and real-time information displays. This can contributeto increased passenger satisfaction and encourage the use of public transportation, further reducing the reliance on private vehicles.However, the implementation and operation of urban rail transit systems are not without challenges. The high capital costs associated with the construction and maintenance of these systems can be a significant barrier, particularly for smaller or developing cities. Additionally, the integration of urban rail transit with other modes of transportation, such as buses and bike-sharing schemes, can be complex and require careful planning and coordination.Despite these challenges, the benefits of urban rail transit in passenger transportation are widely recognized, and many cities around the world are investing in the development and expansion of these systems. As urban populations continue to grow and the demand for sustainable transportation solutions increases, the role of urban rail transit in shaping the future of urban mobility will only become more crucial.。

铁路客运英语task 1-7-Station Broadcasting

II.Broadcasting
Dialogue Six
亲爱的旅客，由上海开往九龙的Z99次列车就要进站了，将停靠在第6站台。列车停下后，请不要拥挤，按顺序先下后上。感谢您的合作。
Dear passengers, attention, please! The train Z99 from Shanghai to Koation and stay at platform 6. When the train stops, please don’t crowd, get off first and then get on. Thank you for your cooperation.
II.Broadcasting
Dialogue Five
旅客们，请注意！G523次列车马上就要进站了。请照顾好老人和儿童，在站台白色安全线以内行走，按照车厢号排队等候上车。不要在站台上随意走动，不要靠近站台边缘，以免掉下。
Dear passengers, attention, please! The train G523 is about to pull in the station. Please take care of the elderly and children. Walk behind the white safety line and wait in line according to the carriage number. Please don’t walk around the platform, keep away from the edge of the platform in case of falling.
全心全意地
10. get ready for

地铁客运服务英语课件unit7

ห้องสมุดไป่ตู้
谢谢
an alarm signal. And it will activate automatic spray device to extinguish fire in time. • David: Oh, it seems that FAS has a perfect function. • Mr. Zhang: Right. Because subway is an underground transport, it will cause great loss if fire cannot be extinguished in time.
• 2. What’s the function of FAS?
• __________________________________________ ____________________________
• __________________________________________ _____________________________
panel, floor display, detector, control module and manual alarm. • David: And can you tell me its working principle? • Mr. Zhang: Once the detector measures smoke, it will automatically send
Part A Part B Part C Part D Part E
Part A Part B Part C Part D Part E
Part A Part B Part C Part D Part E

城市轨道交通英语单元7

Learn what you need
Use what you learn
Try to think
Possible Answer
Try to discuss
Part A
Part B Part C Part D
Part E
• Take the disabledaccessible subway. • Take the entrances or exits equipped with elevators, lifting platforms or wheelchairs that can climb stairs • sidewalks for the blind.
Learn what you need Use what you learn
Part E
Subway Radio
Passage Try to understand
Part A
Part B Part C Part D
Part E
Welcome to Subway Line 13. The next station is BEIYUAN. Please get ready for your arrival. The first train leaves HUOYING Station at 5:25; the first train leaves XIZHIMEN Station at 6:00; the first train leaves DONGZHIMEN Station at 6:00; the last train leaves XIZHIMEN for DONGZHIMEN at 22:42; the last train leaves XIZHIMEN for HUOYING at 23:45; the last train leaves DONGZHIMEN for XIZHIMEN at 22:42; the last train leaves DONGZHIMEN for HUILONGGUAN at 23:45. We are arriving at BEIYUAN. The next station is ZHICHUNLU; please get ready for your arrival. ZHICHUNLU is an interchange station for line 10; passengers for Line10 please get ready to get off. The next station is XIZHIMEN, the terminus of the line. Please get ready for your arrival and make sure you have all your belongings with you. We are arriving at XIZHIMEN. Thank you for taking Beijing Subway. Welcome to take this line on your next trip. Have a nice day. Learn what you need Use what you learn